Ambulance UK - June 2015

Volume 30 No. 3

June 2015

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CONTENTS

CONTENTS 125

EDITOR’S COMMENT

126

FEATURES

126 Trauma Care Conference Report

128 IPHEC Conference Report

Ambulance UK ...are always

formidable

This issue edited by: Sam English

c/o Media Publishing Company

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EDITOR’S COMMENT

EDITOR’S COMMENT Welcome to this issue of AUK. We have a new government. I don’t know about the rest of you but other than voting, I didn’t actually pay much notice to the election, like a modern day chocolate bar, it didn’t seem as grand as those of the past…

By now you might all have realised that I’m an advocate for quality and firmly believe that we continue to concentrate on hitting the target yet completely miss the point. I have only one wish on the list for the next five years, more emphasis on quality of care in line with Keogh and Francis, and a move away from the one thing that seems to float everyone else’s boat, time targets. Sorry, two wishes, I think it’s about time we had a pay rise!

It’s important to be timely, but let’s not confuse providing a response with providing a response that meets the patients needs first time, every time, which is the whole point. Anything else is a waste of resources. I feel we are the only organisation currently and firmly in position to either provide this safer care close to home or to signpost patients to more appropriate services. Prescribing rights will see an enormous change in practice and increase our value to primary care exponentially. No doubt they will also open up career avenues for what essentially are some of the most rounded practitioners in the health service.

All this is good for the profession, but looking from the bow, I see rough water in the form of the ‘24/7-365’ proposals. I’m not going to state the obvious but if we’re struggling to provide services now ‘in hours’, where are all the other staff coming from to provide care ’out of hours’? Efficient and effective is the plan, or so they say, did I mention pay? Call me a cynic but I’m betting that someone has considered unsocial hours payments in detail, after all more services, more cost, in a time of more savings is not a great equation to solve.

Anyway, that aside, giving people a clear understanding of what to do, who to call or where to go, should be at the heart of this Government’s NHS strategy and recognition of the pivotal role of the ambulance paramedic in maximising effectiveness and efficiency should be a key feature of their planning if they are to achieve any of the goals promised. For our part we need to step up trim the sails and show we can provide the ‘value added’, the alternative is not one I wish to think about.

Although its still early Life Connections is fast approaching and there are some excellent offers on at the moment. A Senior Member of the Resuscitation Council will be giving a 30 minute presentation on the new Resuscitation Guidelines at the Resuscitation Conference. Those wishing to hear this presentation are also being given the opportunity to reserve a place on our Paramedic Conference taking place the day before (Wednesday 21st October) for a combined delegate rate of just £60 including VAT, which represents a saving of £36 on the standard delegate rate. This price to include lunch, tea, coffee etc on each of the two days.

To view the full Conference Programmes please visit www.lifeconnections.uk.com where you can also secure your delegate place. This special early bird offer ends on July 31st so don’t miss out!

Have a great summer and watch out for the rapids

Sam English, Co-Editor Ambulance UK

AMBULANCE UK - JUNE

“It’s important to be timely, but let’s not confuse providing a response with providing a response that meets the patients needs first time, every time, which is the whole point.

Anything else is a waste of resources.”

It’s probably my age. I’ve learned to accept that which I cannot change or to put it another way, floating down the river is easier than scrambling over the rocks at the side. The Ambulance Service is akin to a vessel carrying us on such a journey. Since its inception it’s seen many different landscapes along the way, but I sense that this latest one might be much more challenging than any we have previously encountered and in the words of George Curtis, “it is not so much the ship as the skilful sailing that assures a prosperous voyage.”

125 For all your equipment needs visit: www.ambulanceservicesuppliers.com

FEATURE

16TH INTERNATIONAL TRAUMA CARE CONFERENCE: FROM ROADSIDE TO REHAB Paramedic programme questioned current practice, engaged in debate and looked to the future.

The 16th International Trauma Conference took place at the Park

and the key role needed in sustaining patients prior to the arrival of

Inn Hotel, Telford, Shropshire, between the 18th and 24th of April

increased levels of care. This included priority to addressing the

2015. This included first aid, and community first responder days

reversible causes of the TCA, empowering the first paramedic on

in recognition of the key roles these two groups play in patient

scene not to let external chest compressions (ECC), prevent life

outcomes within the community. This was then followed by

saving treatment especially in hypovolaemia, tension pneumothorax

5 days with 3 conference programmes running each day.

and cardiac tamponade as they would be ineffective without prior

The paramedic programme ran on Monday 21 Apr 15 and the

interventions. Provide adequate but not over ventilation and not using

trauma care conference chair for this programme was Flight

adrenaline routinely, as in trauma the patient would have already

Sergeant Andy Thomas who reports on the days presentations,

maximized individual catecholamine release. Slice refered to the

key debates and conference take home points.

critical surgical interventions teams like MERIT and HEMS bring to the patient, and thus improving the patients chance of a positive

Dr Marietjie Slabbert kicked things of with her talk, Risky Business:

outcome. This would include finger thoracostomies and resuscitative

Zen like strategies in trauma care. With pre hospital experience from

thoracotomy when indicted. By working together to each individuals

around the world she described how it all began with her first pre

skill level and reversing the cause it is possible to sustain, slice and

hospital care experience. Whilst a very junior doctor in South Africa,

survive.

she describes been woken in the night by a loud bang from the road outside. She describes how woefully ill prepared she was in dealing

Andy Mawson from the Great North Air Ambulance Service (GNASS)

with multiple seriously injured patients outside the hospital and gave

challenged the concept that a standard NHS response is insufficient

a gripping and heart felt account of the emotions, and isolation

in trauma. He raised concerns about the variant ambulance response

you can experience in pre hospital care. It was this experience, in

including private and volunteer aid societies in trauma do we really

addition to being well practiced in pre hospital care around the world

know “who comes”. He presented a passionate case to the delegates

that lead her to develop a six step Zen like strategy to manage this

that we must accept our limitations and call for expert help in trauma

unpredictable environment. Firstly pause and breath, which allows a

situations. This was the third speaker in a row who noted its not

safe assessment of the task in hand, followed by step 2 control your

about clinicians its about the patient and maximizing that patient

environment, don’t let it control you. Step 3 Have a reason for what

outcome. Through a blend of enhanced care, advancing pre hospital

you do: Question current (out dated) practice, which was supported by

interventions and the carriage of ‘blood on board’ GNASS and other

the Zen proverb of Knowledge is learning something everyday, whilst

HEMS services are vital in continuing the upward trend of patient

Wisdom is letting go of something everyday and reflects the increased

outcomes in pre hospital trauma and nationally work must continue to

pace at which we must continue to change to improve patient care.

ensure the service achieves this standard 24/7 for all within the UK and

Step 4 one + one = infinity, think outside the box and reach for the

reduce the post code lottery.

sky. Step 5 the patient is the centre of the universe no one else, whilst

AMBULANCE UK - JUNE

step 6 reminds use to do the laundry even after enlightenment. The

Professor Sir Keith Porter spoke about ‘spinal immobilisation and

speaker touched on areas such as CPR in traumatic arrests, use of

changing with tradition’. Sir Keith gave background biomechanics,

collars and some of the general dogma around outdated practice,

discussed the forces involved and stressed in the spinal injured patient

thus setting the scene for the remaining speakers to expand.

movement within the normal range without excessive force involved will not result in further injury. He further discussed some of the

Next up the conference chair spoke about Traumatic Cardiac Arrest

disadvantages of immobilization including pain, reduced respiration,

(TCA). Using a blend of lessons learned from unexpected survivors

increased ICP and general patient distress supported by a wide range

on military operations, excellent work from enhanced UK teams such

of studies. Extensive evidence was provided that during extrication

as HEMS, whilst noting the key role more specialist paramedics such

if the patient is able then the patient can self extricate, independently

as advanced, critical care and trauma paramedics have in outcome.

this is the best and safest option. The patient can then be immobilized

With the use of case examples, he proposed a TCA survival triangle

once this has been done. The need for tissue and global oxygenation

of Sustain, Slice and Survive. He focused on the non specialist

to prevent hypoxia is key in improving patient outcomes and spinal

paramedics who arrive on scene first as part of a standard response

immobilization in penetrating trauma is associated with a two fold

126 For more news visit: www.ambulanceukonline.com

FEATURE in mortality rates. The use of cervical collars was touched on and concluded these are not necessary in pre hospital care, whilst stating “I’d rather invest in a beer than a cervical collar”. This concluded the morning session and left delegates with lots to discuss over lunch prior to the next talk, which would look further at the collar debate.

Andy Rosser a paramedic with the west midlands ambulance service (WMAS) presented a talk on Cervical Collars should they stay or should they go. He explored the evidence again pointing out the many risks of cervical collar use including all those discussed by Sir Keith. Rosser expanded further by presenting studies showing the use of collars can increase intracranial pressure in the head injury patient.

This argument further compounded the opinion that cervical collars do more harm than good, and although we have limited level 1 or 2 evidence, the existing evidence points to harm. In context the use of collars appears to be historic dogmalysis, based on little evidence against a growing wave of evidence against its use. ILCOR draft guidelines have also noted he routine use of cervical collars cannot be supported. You are now less likely to see people in collars but this may take more time to see all, adopting such practice as the collar is engrained, and almost expected by the public.

Paul Younger spoke next an advanced paramedic with the north east ambulance service (NEAS) and a member of the trusts cardiac arrest

Resuscitation and Emergency Care

response unit (CARU). Younger guided the delegates through the work being conducted which highlighted increased survival rates, in a paramedic lead system delivering advancing procedures such as pre

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hospital ultrasound, advanced airway management, and definitive post

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resuscitation care including inotropes and post ROSC sedation when

resuscitation situation.

required. He also debated the concept of specialist cardiac arrest centres, similar to the Major Trauma Centre concept in trauma, could improve outcomes of those who survive the pre hospital arrest. Some thought provoking points and similar schemes are being used around the country, but as yet its not universally available.

Chris Jones a senior paramedic lecturer with Teesside university presented how we prepare the 21ST centaury paramedic. He gave an insightful look at the 3 year BSc (Hons) program and how no longer do they just train paramedics for NHS practice with such a wide range of employment opportunities. The biggest surprise came when Jones asked should paramedics be degree trained and less than 20% of

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the audience agreed. This was an unexpected response and may something the College of Paramedics may want to investigate further, or support a campaign to highlight the potential benefits of higher education to improve the profession.

The final speaker of the day was Michelle Sanderson a former military paramedic living with PTSD. Sanderson gave an emotional personnel

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to spot concerns within NHS environments. This was well received by delegates, and watching out for key symptoms in colleagues, whilst demands on paramedics is every increasing was a beneficial note to finish the programme on.

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Should you be interested in more information you can search #traumacare2015 on twitter or visit the Trauma Care UK website where DVDs of the conference will be available http://www.traumacare.org.

AMBULANCE UK - JUNE

account of her journey, whilst trying to highlight key signs and methods

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uk/conference in the near future.

127 Do you have anything you would like to add AMBULANCE_UK_05_15_resus.indd or include in Features? Please 1contact us and let us know.

13/05/2015 14:39

FEATURE

INNOVATION FOR PRE HOSPITAL EMERGENCY CARE – IPHEC 2015 Inspiring international best practice conference in pre-hosptial cardiac care and resuscitation.

Over 1000 people packed the American Express stadium in

Asked about the fundamental differences in approach between

Brighton to debate... Is ultrasound the stethoscope of the future

the UK and New Zealand models of care, Dr Ellis said: “In the UK,

in treating patients in cardiac arrest in the pre-hospital field?

clinical education is much more superior, how ever the downside is that you are still very much limited in terms of scope of practice

This was just one of the many thought-provoking messages which

which is a shame.”

came out of the Trust’s first-ever conference which was hosted in the UK birthplace of the paramedic profession, Brighton!

“The UK is much more risk adverse than we are in New Zealand.

I think this is historic and cultural and while things are changing it

Captivating a packed auditorium for the first Innovation in Pre-Hospital

will take time.”

Emergency Care conference (IPHEC), New Zealand’s St John Ambulance Deputy Medical Director, Dr Craig Ellis took to the stage.

With Dr Ellis leaving soon after his presentation to jet back to New Zealand, the conference continued as Consultant Cardiologists

To challenge existing practices for treating patients in cardiac arrest,

Dr Adam de Belder and Dr Ali Dana and then Consultant Nurse,

Dr Ellis posed a series of questions such as ‘should we shock a

Chris Walker took to the stage to drive home the message that for

patient who is asystolic?’ and ‘can we be sure a patient is in PEA by

STEMI patients A&E is not the place to go as it adds 60 minutes on

simply checking someone’s pulse at two separate intervals when the

average to get to a cath lab. The take home message was direct

electric activity may be very random?’

referral from ambulance crews was to the lab saved time and in turn saved muscle. Drug therapies to block platelet receptors are

For us to really understand what is going on in the heart, Dr Ellis

a key component in the successful treatment of STEMI patients and

suggested we should not expect a one-case-fits-all solution, and

when delivered in the pre-hospital setting significant improve the

believes that ultrasound equipment in the pre-hospital setting could

outcomes for these patients.

prove to be a valuable tool in tailoring the treatment provided. He showed a transesophageal echocardiography video of a patient

Homage was then paid to the godfather of the paramedic

that was in ‘asystole’ on the ECG monitor and you could clearly see

profession in the UK when Professor Douglas Chamberlain

fibrillation activity that was not picked up on the ECG.

provided an informative talk on ‘the golden rules of a normal ECG reading in adults’.

He added that where a clinician places their hands on a patient’s chest could have a significant impact on how effective CPR is

Professor Chamberlain said that the profession has come a long

delivered. He continued by saying that tilting the patient by 30

way, adding that “Conferences such as these are good for the

degrees can also improve oxygenation to the brain.

profession. I may not agree with everything which is discussed but they are igniting debate which is useful.”

This led onto a discussion about pain relief, and whether ketamine AMBULANCE UK - JUNE

should be used, particularly in cases where good CPR leads to the

And with Day One of the conference coming to a close, Dr Richard

patient becoming conscious and combative during treatment – as we

Lyon (HEMS Doctor and Clinical Lecturer in Emergency Medicine

know CPR is not without pain!

& PHC) had a tough task of ensuring that he kept everyone interested and he certainly did not fail. Providing a very interesting

Speaking after his presentation, Dr Ellis, who has a keen interest in

and touching talk to a still packed auditorium, the key message

the development of the Critical Care Paramedic programme, said he

to come from him was get the basics right! One of the messages

was delighted to have been asked to speak at the conference.

he delivered was to ensure that our traumatic cardiac arrests were HOT – Hypovolemia, Oxygenation and Tension pneumothorax

He said: “I’ve been asked to attend a few conferences in the UK

must be addressed as quickly as possible. There was also some

in the past but this is the first of this kind within this sector, and it’s

discussion around the need for CPR in haemorrhagic cardiac

encouraging to see there is an appetite for such events.”

arrest.

128 For further recruitment vacancies visit: www.ambulanceukonline.com

FEATURE He presented compelling evidence that the most successful

of insertion. Interestingly he stated that to be a competent user of

outcomes are delivered through good CPR, which can be regularly

SGA you would need to put down 70. To become an expert user he

reviewed by individual audit and update training. He said: “To be

recommends 150 insertions. Food for thought with current numbers

awesome at your job you need to practice.”

for recommend competence!

CPR was a key theme for Day Two when Professor Freddy Lippert

Mark Whitbread, London Ambulance Service’s Clinical Practice

(Chief Executive Officer of Emergency Medical Services in Denmark’s

Manager, spoke on understanding PEA, advocating more use

Capital Regioninsert) opened day-two of the event which focused on

of ultrasound to give clinicians a better understanding of what

cardiac arrests. Putting the community at the heart of this success,

was happening to the heart. He discussed the different type of

the role bystanders have in delivering better outcomes came across

PEA causes, mechanical and metabolic and the need for tailored

loud and clear.

treatment for both. He suggested that additional algorithms maybe of benefit to these patients. Not one algorithm fit all!

Professor Lippert emphasised that emergency call takers needed to take command to inspire bystanders to provide crucial early CPR that

Professor Charles Deakin, a member of the Resuscitation Council

he said was the key to improving outcomes.

and JRCALC, spoke of resuscitation in drowning, and ethics in resuscitation was a lively topic for Dr Zoe Fritz (Consultant Physician,

“There is a lot of science now in the chain of survival but the area that

Cambridge University Hospitals) who tackled the thorny subject of

most needed improvement was that first step – getting bystanders to

DNACPR documents and the difficulties clinicians faced dealing with

have the confidence to start early CPR and deliver effective CPR.”

and applying them at cardiac arrests.

“Make no mistake - even bad CPR is better than no CPR but that is

The final two speakers were Advanced Nurse Practitioner Samantha Brace-

the key area to improving survival rates,” he said.

McDonnell from Warwick University who spoke on the work being done to

He referred to a small island in Denmark which had not had a single

and Sussex Air Ambulance doctor, Magnus Nelson, delivered a very well

survivor from a cardiac arrest until they initiated a programme of targeted education which saw survival boosted to up to 47 percent

develop the national cardiac registry and finally the well-known Kent Surrey attended session dealing with traumatic cardiac arrest management.

and 74 percent for a witnessed cardiac arrest.

SECAmb Chief Executive Paul Sutton said the Trust was committed to

“Changing the mind-set of the people and getting the public engaged

roles and added that the conference had been a great forum to learn

innovation in clinical equipment and the development of professional

is essential.”

from others.

Survival rates in Denmark have also doubled after a determined

“There is a lot still to learn and we learn through conferences like this

campaign at getting AEDs in as many public places as possible and teaching CPR in schools.

Professor Lippert strongly advocated CPR education in all schools and was fully supported in that by Professor Chamberlain who reinforced this in his workshop on Protocol C. Professor Lippert said

to establish best practices and make it common practice through the ambulance service.”

The IPHEC Conference caused a storm on Twitter with tweets and re-tweets spreading the word far and wide, and feedback from delegates and speakers was excellent over both days.

there were many good similarities between SECAmb’s operation and his Copenhagen service.

“In Copenhagen we are looking to be innovative like SECAmb and that is part of our strategy. We want to be the best in Europe.”

“I think SECAmb’s development of Critical Care Paramedics and Paramedic Practitioners is a very good idea that I would like to expand that in our service. Working with GPs is the right direction and integrated care is essential.”

but we are smaller than SECAmb. Your CFR network is excellent but I think you could increase your AED network and that could have a major impact in survival rates.”

Consultant Anaesthetist Dr Massimo Micaglio from Florence in Italy put forward a strong case for the advantages of the supraglottic

AMBULANCE UK - JUNE

“I think our strength has been engaging with the general population

airway use in particular the i-gel. He discussed the advantages of SGA use in cardiac arrest including ease of incursion and speed

129 Do you have anything you would like to add or include in Features? Please contact us and let us know.

FEATURE

OUT-OF-HOSPITAL PAEDIATRIC CARDIAC ARREST: A MEDICAL STUDENT REFLECTS Tom Durham- first year medical student at UCL As a first year medical student from University College London (UCL) I am very privileged to be part of our prehospital care programme.

It gives six others and I the chance to experience the frontline of healthcare and to be involved with many prehospital opportunities. On the 22nd December 2014 I had an experience that many others will not have for many years.

Two hours into my second observing shift with the London Ambulance Service the call to a 2-month year old in cardiac arrest came through. I was onboard the fast response unit and we arrived in four minutes to the scene where another ambulance crew had arrived one minute previous.

The 2-month year old was on the floor in the top room of the house and had been to hospital twice that week with bronchiolitis. I was struck by the calm of the paramedics as I entered the room and they began resuscitation. We left the house minutes after arriving and all boarded the ambulance. On the way to Whipps Cross Hospital intraosseus drug access was obtained and we arrived at Whipps Cross 12 minutes after the call had originally come through. The Accident and Emergency team took over and for the next 40 minutes resuscitation was attempted however at 12:32hours resuscitation was ended with no return of spontaneous circulation being achieved.

Throughout the case it became apparent to me that although the primary focus should be on the child as the main patient, the family must also be considered during what must be a horrific experience. In the initial moments the communication with the family was minimal as the paramedics focused entirely on the child. The mother of the child travelled with us on the ambulance and little could be done to comfort her. In a prehospital arrest it is very hard to devote any time to family members, as the attention must be focused on the patient. On arrival at A/E a dedicated member of staff came and sat with the mother. I feel that the role of this member of staff was to ensure that the mother did not feel alone during the resuscitation attempt.

AMBULANCE UK - JUNE

Seeing the whole process unfold made me question if it is beneficial for a family member of the patient to be present during the resuscitation. There are two sides to the argument. For some individuals seeing that the medical team is trying everything they can to save the patient may help them to find closure in an unsuccessful outcome. However for others seeing the process could make it harder for them in the future and potentially have detrimental psychological effects. I feel that families should not be forced to witness resuscitation but think that it is overall beneficial for them to be there. Healthcare workers must be sensitive to each family’s needs and the dedicated staff member helps to achieve this.

After the treatment was ended the ambulance crews and I sat down for a debrief session to discuss if anything could have been performed better alongside discussing the emotional aspects of the case. I discovered that the emotional drain on any individual involved in a case such as this is great

and the debrief sessions helped to lessen the lasting negative emotional impact. I found it difficult after finishing the shift that day seeing other families with young children and reconciling what I had just seen. However, by having had the opportunity to talk helped me to move on and learn from the case.

I feel that without the debrief it may have taken me longer to come to terms with the day. It made me question the coping mechanisms of healthcare professionals who see traumatic cases on a regular basis. The difficulties were particularly shown when the resuscitation was ended and the mother became increasingly emotional towards the medical team. This may be hard to handle for any medical professional.

I also realized that the prehospital setting presents a unique set of emotional factors compared to an arrest in hospital. Having seen a cardiac arrest once before in an A/E department I felt that the prehospital arrest was in some way ‘more real’. In a hospital the environment is far more sanitised and devoid of the personal life of the individual. In the prehospital setting it is clear to see the patient in the context of their family and personal life. In my opinion this makes it harder to move on from a case. Seeing the child, as a member of a family with siblings and parents is very different compared to the more medicalised A/E resus experience.

This case also highlighted to me the importance of first aid training. When we arrived no CPR had been started for at least 4 minutes. CPR is so often taught from the perspective of an adult patient however I feel that the introduction of CPR training in pre-natal/post-natal appointments and classes may be a beneficial step. The teaching may raise emotional obstacles of trying to teach parents a skill for the worst-case scenario when they have a young child. This may be a difficult thing for them to think about.

However, I feel parents would want to learn these skills to help their child if they ever needed it. I certainly would have felt more confident in delivering compressions if the patient was an adult however would have been reluctant to help with a paediatric case with my level of basic first aid training.

In conclusion, a prehospital paediatric arrest presents a unique emotional situation. The total focus of the emergency teams on the patient means that families face a very lonely time during what must be one of the hardest situations to face. The allocation of a dedicated support member of staff within the emergency department acknowledges the fact there are more than one ‘patient’ in these situations. Alongside the impact on the family the medical teams are presented with a challenging set of emotions to contend with. The prehospital setting puts the patient in a very personal context. I feel that the debrief session plays a vitally important role for healthcare workers to come to terms with difficult situations. The case also highlighted to me the practical need for increased CPR training for parents. On reflection I feel that this case has been an excellent learning experience for me. Helping me to realise the emotional impact on the family and the healthcare workers. As well as beginning to understand how this can relate to optimal patient care.

130 For more news visit: www.ambulanceukonline.com

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AMBULANCE UK - JUNE

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131

NEWSLINE Midlands Air Ambulance Charity’s EC135 Helicopter Helicopter Capability As one of the largest and busiest air ambulance HEMS (Helicopter Emergency Medical Service) operators in the UK, Midlands Air Ambulance Charity has three state-of-the-art EC135 helicopters, which are based out of RAF Cosford in Shropshire, Tatenhill in Staffordshire and Strensham in Worcestershire. The RAF Cosford helicopter, registered G-OMAA, is wholly owned by the charity, while the two further aircraft are leased from Bond Air Services.

capacity to carry a crew comprising the pilot and two flight paramedics, or a pilot, flight paramedic and flight doctor.

Interior Fit Out

The airbases are strategically located so, once airborne, the air ambulances can reach any part of the 5,500 square miles covered by the service in the quickest possible time, and with a top speed of 155kts (178mph), 90 per cent of the region can be reached in just eight minutes flying time. In addition to undertaking HEMS missions, Midlands Air Ambulance’s helicopters are also used to carry out critical care transfers to the most appropriate trauma hospital for patients’ specific needs.

In addition to the patient, each 2,950kg EC135 aircraft has the

A great deal of research and analysis into the design and fit out of the medical equipment within each helicopter was undertaken

by Midlands Air Ambulance and Bond Air Services. As there is limited space available in each air ambulance, it is vital that the equipment and medicines are situated in the best possible position for ease of access, both at the scene of the incident and in the air on route to the most appropriate trauma hospital, assisting the aircrew in providing the very best possible patient care in the swiftest possible time.

The charity’s air operations manager and clinical team had a number of opportunities to benchmark and review the fit out throughout the design build process of each helicopter and with regards to the build of the new helicopter, G-OMAA, Midlands Air Ambulance representatives visited the design team at Airbus in the UK and Germany to evaluate and make alterations where necessary.

The helicopter interior equipment fit out has been standardised across Midlands Air Ambulance’s fleet, which is ideal for multiaircraft responses and to ensure aircrew efficiency when working at alternative airbases.

To enable the service to offer the very best care while in transit, most pieces of equipment in

the helicopters can be moved if required, including the seating and stretchers. This is important for treatment in the air and also after a mission when each air ambulance requires extensive cleaning.

Clinical Excellence Midlands Air Ambulance’s helicopters are called out on average to six to eight incidents each day, and since 1991 the service has undertaken over 42,000 air ambulance missions.

Among the highest proportion of calls outs during the last 12 months, the charity’s three EC135 aircraft have been called out to road traffic collisions, which accounted for 33 per cent, while medical emergencies (including heart attacks and strokes) equated to 24 per cent of missions, and falls made up 15 per cent. The remaining 28 per cent consisted of a number of differing trauma-related incidents, including horse riding accidents, sporting injuries, industrial and farm accidents and drownings.

AMBULANCE UK - JUNE

Due to its robust capability, flying speed and versatile interior layout, the EC135 aircraft is now the most popular model of helicopter used by air ambulances across the UK. Midlands Air Ambulance Charity is proud to have been one of the very first air ambulance operators to use this model, which is a great asset in delivering the very best possible patient care across the region.

132 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE

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AMBULANCE UK - JUNE

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133

NEWSLINE

AMBULANCE UK - JUNE

134 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE SAS

Scottish Ambulance Service Invests £3.5 Million in Terrafix Limited Mobile Data Technology January 2015 saw the Scottish Ambulance Service (SAS) award Terrafix Limited with the contract to supply Phase 1 of the Ambulance Telehealth Programme, worth £3.5 Million over 5 years.

The Telehealth Programme is

communications management

integral to the Scottish Ambulance

hub with integrated GPS. It

Service’s strategic framework

can access up to 4 cellular

“Towards 2020: Taking Care to the

networks for broadband data

Patient”, which seeks to improve

communications plus an

This year, London Ambulance

care for patients by bringing

option to interface to any other

Service will celebrate 50 years

appropriate aspects of urgent or

communications system such

of caring for the capital. Since

unscheduled care closer to them

as Satellite or Point to point

it was established in 1965,

in their home or local community.

radio, supplying optimal data

London Ambulance Service

aggregation, coverage and

has become the busiest

This programme will enable

bandwidth in the most challenging

emergency service in the UK,

access for the healthcare services

environments. Coupled with built

and like London the Service

within the community; this will

in dual Wi-Fi and Bluetooth the

continues to grow and develop.

be achieved by providing the

T.AGG will provide a powerful

capability to turn the ambulance

facility to stream high data

Over the last 50 years our

into a communication hub for real-

dependant applications to and

Service has significantly

time data sharing and live patient

from any Mobile Device.

changed. We have moved from

consultation with access to

Terrafix was chosen by competitive tender as the company which best meets the Scottish Ambulance Service requirements for delivery of a robust, reliable state of the art communications solution.

Liam Coughlan, Programme

LAS

Celebrating 50 years

simply collecting patients with The solution will use Getac T800’s

just a stretcher, a splint and

ruggedized tablets, one for use

breathing apparatus to a service

Chris Green, Managing Director of

in the front of the vehicle for

with highly skilled clinicians,

Terrafix, said:

Mobilisation and Routing and the

many with paramedic science

other positioned in the rear of the

degrees, who diagnose and

“Winning the contract to supply

vehicle, but remains portable to be

treat patients at the scene of

Scottish Ambulance with our

utilised as a method of recording

incidents.

revolutionary new T.AGG is a great

Electronic Patient Report Forms.

remote healthcare professionals.

achievement; we see that it will

Our paramedics now carry up

allow Scottish Ambulance Service

Peter Molyneux, President,

to 30 different drugs and make

to facilitate their vision for 2020,

Getac UK, says “The T800, with

of Taking Care to the Patient. We

its unparalleled connectivity,

life and death decisions about

look forward to 5 exciting years of

ruggedisation and portability, fits

“The investment in new

watching the NHS Scotland vision

perfectly into the Terrafix solution.”

technology for emergency

become a reality.”

Manager, Scottish Ambulance Service, said:

ambulances will ultimately

The Terrafix solution will be

widen the range of diagnostics

The Terrafix solution will provide

running on over 500 ambulances

that can be performed out of

the communications hub, the

and emergency vehicles across

hospital and connect patients

Terrafix Aggregator (T.AGG),

Scotland and associated islands.

to clinical consultations. This

in the ambulances along with

Work has already commenced

will allow the patient to be

ruggedized tablets in both front

on the contract with completion

treated safely in the community,

and rear, GETAC T800.

expected in early 2016.

unnecessary admissions and

Designed, developed and

For more information call Terrafix

the need for a long journeys to

manufactured by Terrafix,

on +44 (0) 1782 577015 or email

hospital.”

the T.AGG is a vehicle based

enquiries@terrafix.co.uk

where appropriate, reducing

the most appropriate place to take a patient for treatment.

Our ambulances are now kitted out with defibrillators to restart patients’ hearts and ECG machines to detect heart attacks.

We have a wide range of frontline staff, from emergency ambulance crew, through to advanced and consultant paramedics and have a paramedic at director-level on our Trust Board.

We now also use a number of different modes of transport to reach our patient including bicycles, motorbikes and first response cars and a helicopter.

half million people commuting, living and visiting London and operate over an area of approximately 620 square miles, from Heathrow in the west to Upminster in the east, and from

AMBULANCE UK - JUNE

We now serve over seven and a

Enfield in the north to Purley in the south.

135 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE SECAMB

Trust board formally approves plans for Make Ready Centre in Chichester South East Coast Ambulance Service NHS Foundation Trust’s (SECAmb’s) plans to develop a new ambulance

shifts. Within the Make Ready

Trust is planning to develop two

over to a host of organisations

system, specialist teams of staff

response posts in Chichester,

and businesses, including

are employed to clean, restock

replacing the one station; two

village halls, shops, sports

and maintain vehicles.

response posts in Bognor

clubs, pubs, tourist attractions,

Regis, again replacing the

schools, hotels, and libraries.

These teams are responsible

one station and one response

for regularly deep-cleaning

post in both Midhurst and

Of the 1,000 new automated

and swabbing vehicles for the

Pulborough, thus protecting

external defibrillators (AED),

presence of micro-organisms

and enhancing the service we

263 have been delivered in

including MRSA and CDiff.

provide to patients.

Norfolk, 195 in Essex, 180 in

They restock ambulances to

Suffolk, 175 in Cambridgeshire,

a standardised specification,

SECAmb Senior Operations

94 in Hertfordshire and 93 in

checking and servicing

Manager Lorna Stuart said:

Bedfordshire.

equipment on regular basis.

“The centre along with the

To reduce the risk of vehicle

response posts surrounding

Anthony Marsh, EEAST Chief

breakdowns, on-site vehicle

it will help ensure that our

Executive, said: “Ambulance

maintenance experts are also

clinicians are in the right place

staff aim to arrive at the scene

The Make Ready Centre, which

on-hand to undertake routine

to respond to patient demand

of a cardiac arrest within

will be created on Chichester

checks and maintenance.

and allow them to do the job

minutes of the initial 999 call.

they are trained to do – treat

However, every second counts

patients.

and having a defibrillator

centre at a site in Tangmere, near Chichester, West Sussex, have been formally approved by the Trust’s Board.

Business Park, will not only be a place where ambulances are

It is expected that crews

made ready for crews before

currently reporting to

every shift, but also provide

Chichester, Midhurst, Bognor

“We’re also actively recruiting

training and meeting facilities

Regis and Pulborough will

more paramedics who will serve

for SECAmb staff working in the

relocate to the new centre.

the area and our plans will also

“I’m proud that we have

create additional jobs for staff

managed to deliver 1,000

at the new Make Ready Centre.”

defibrillators to key locations in

area.

The staff will begin and end

on scene can make the vital difference between life or death.

The new centre is one of four

their shifts at the centre but

purpose-built Make Ready

during their shift will respond

Centres in the pipeline with

from a network of strategically-

plans in place for centres in

placed Ambulance Community

Brighton and Polegate and

Response Posts. These will

with construction work recently

be located based on patient

beginning on a Crawley

demand but it is expected that

site. The Trust has already

posts will be found in towns

A major project to improve

A defibrillator can make a

developed two purpose-built

currently served by ambulance

the life-saving capabilities

crucial difference in the first

centres in Ashford and Paddock

stations.

of communities across the

two or three minutes before an

region has been hailed a

ambulance crew or community

success.

first responder reaches a

Wood, Kent.

The current stations are no

communities across the East of EEAST

Trust delivers on 1,000 defibrillators scheme

England in under three months.

“This project will undoubtedly save lives over the coming months and years.”

Traditionally ambulance

longer fit for purpose as they

crews have been responsible

are not in the right location for

One thousand defibrillators

for cleaning and restocking

patient demand or the stations

have been delivered in the East

ambulances before and after

are at the end of their life. The

of England over the last three

Work will continue over the

months, which will help to make

coming weeks to train first

a difference in the vital first

aiders and staff to use the

minutes when a patient goes

AEDs at the locations that have

into cardiac arrest.

received one, if they are called

patient who isn’t breathing and whose heart has stopped.

into action.

AMBULANCE UK - JUNE

The £800,000 project was launched in January and the

The Trust launched Their Life,

delivery of the 1,000 devices

Your Hands campaign last week

was completed ahead of

to help take the fear out of

schedule on Friday (27 March).

using a life-saving defibrillator.

For more information and to

The East of England Ambulance

view the video, visit http://www.

Service NHS Trust (EEAST)

eastamb.nhs.uk/get-involved/

scheme has seen the

community-public-access-

defibrillators being handed

defibrillators.htm

136 For more news visit: www.ambulanceukonline.com

NEWSLINE St John Ambulance worker saves teenage stabbing victim’s life during first aid workshop on gun and knife wounds Fola Odebunmi, of St John Ambulance, was teaching lifesaving skills when one of the club’s youth workers alerted him to the stabbing directly outside.

A youth worker who was teaching first aid to disadvantaged young people in London suddenly had to call on his skills when a youth was stabbed in the street outside.

Fola Odebunmi, of St John Ambulance, was teaching lifesaving skills to young people at the Woodpecker Youth Club in New Cross when one of the club’s youth workers alerted him to the stabbing directly outside.

Fola rushed outside to find a teenager slumped in the street, bleeding heavily from two stab wounds to his shoulder, close to his neck.

“They were very serious lifethreatening injuries,” the heroic medic said.

“I waited until two police officers

educators. This will enable them

“The shears we had were in need

arrived and took over then went

to pass on their new skills to other

of replacement and we now have

back inside to finish the first aid

young people as well as giving

excellent kit which will enable us

training.”

them a BTEC qualification – which

to save vital seconds at the scene

for most will be the first formal

of major trauma incidents.”

Fola was teaching emergency first

qualification of their lives.

aid – including how to treat gun and knife wounds – to youngsters aged 10 to 17 when the drama unfolded.

“I told them the stabbing showed how important it is to know life saving first aid.

The Craven Trust has been supporting community-based

YAA

Donation helps air ambulance remain at cutting edge

projects, organisations and

Grant aid from The Craven Trust

Craven Trust is delighted to be

individuals in the Craven area for nearly 20 years.

Chairman Mark Facer said: “The

has helped paramedics at the

able to support the Yorkshire

“What really disturbed me was

Yorkshire Air Ambulance stay at

Air Ambulance and contribute

that a group of young people were

the cutting edge of emergency

towards the cost of the medical

messing about in a street nearby,

medicine.

shears.

The rapid response emergency

“We cover some of the remotest

ignoring the boy who’d been stabbed and doing nothing to help.”

charity has bought 14 pairs

parts of Yorkshire and the Air

Wendy Human, Director of

of specialist medical shears

Ambulance is invaluable in

Charitable Initiatives and Training,

following the grant of £912 from

providing rescue services in

St John Ambulance said: “An

the Trust, a grant-making charity

those areas’.

unfortunate situation like this is

that supports community projects

frightening and life threatening.

in the Craven area.

YAA is an independent charity providing a rapid response

“Fola’s first aid knowledge

The state-of-the-art Leatherman

emergency service to five million

allowed him to deal with the

Raptor shears are designed

people across Yorkshire –

incident calmly while delivering

for use by military medics and

England’s largest region. It needs

prompt help to give the individual

emergency rescue services. They

to raise £12,000 each day to keep

a fighting chance to live.

can quickly and safely cut through

its two helicopters flying.

materials including seat belts and “He’s a strong example of why

motorbike leathers.

we need more young people with

Without any direct government funding, the only help the

YAA Paramedic Al Day said: “We are

charity receives is through the

really very grateful for the donation

secondment of its paramedics

“Our thoughts are with the victim

that has meant we can upgrade this

from the Yorkshire Ambulance

and those affected by the incident.”

vital piece of equipment.

Service NHS Trust.

these vital skills.

Fola started working with young people in Lewisham at the start of the year on a first aid partnership

“A friend was pressing a face

programme funded by the UK’s

towel to the wounds to try to

leading engineering support

stop the bleeding.

services company, Babcock International Group.

“I showed him how to apply He and a team of volunteers will

effectively and we tried to keep

spend the next two years working

him as still and calm as possible

with the borough’s young people

until the emergency services

and helping them realise their full

arrived.

potential.

“He was conscious but in a lot

Young people not in employment,

of pain. An air ambulance was

education or training (NEETs)

circling overhead but couldn’t

are being targeted and they’ll

find a place to land.

be encouraged to train as peer

Yorkshire Air Ambulance paramedic Adrian Fell receives one of the new medical shears from Craven Trust trustee Caroline Schwaller.

YAA paramedics Matt Syratt and Paul Holmes look on.

AMBULANCE UK - JUNE

pressure to the wound more

137 For all your equipment needs visit: www.ambulanceservicesuppliers.com

NEWSLINE EMAS

EMAS Comms team winners

hashtag and joined in with the

lifesaving machines in each of

programme. This move now

campaign.

the 27 police vehicles that the

means that every fire engine,

police unit operates across the

ambulance and police car

motorway network.

that attends an incident on the

“Our successful social media campaign complimented the

motorway will carry a defib.”

The East Midlands Ambulance

work of our HR and clinical teams

CMPG is made up of staff from

Service Communications

leading the EMAS vaccination

West Midlands, West Mercia and

Inspector Paul Bennett, from

team have been announced

programme. Together we were

Staffordshire Police Forces. The

the Collision Investigation Unit,

winners of the #flufighter award

able to reach more staff and saw

area covered stretches from the

said: “CMPG attends more than

for digital and social media

vaccination uptake increase by 7

Welsh borders to the northern

300 fatal and life changing injury

category at the NHS Employers

per cent in 2014/15.

border with Cheshire. This patch

incidents every year.

covers approximately 400 miles

annual national flu fighter awards this week.

“We’re delighted to receive this

of motorway including eight

“We have already had cause to

national award and recognition.”

motorway service areas.

use the defibs, so by increasing

Defibs across our motorways

WMAS Community Response

increase the chances of saving

Manager, Matt Heward, said:

a life.”

Melanie Wright, Deputy Director of Communications and Engagement at EMAS said: “We took a new approach to

the number we have can only

our flu campaign this year and

“Tens of thousands of motorists use our motorways every single

Jed White, Chief Inspector

used the skills and talents in

A pioneering project between

day. Some parts of the motorway

(Operations) with CMPG, added:

our Communications team and

West Midlands Ambulance

network are very remote, so by

We try and make the road network

barbershop choir to produce a

Service and Central Motorway

having more defibs out there,

as safe as possible. We want

catchy song and video to tackle

Police Group (CMPG) means

we are increasing the chances

everyone home safe every day,

and bust flu myths and encourage

millions of drivers are a little bit

of saving a life if a very serious

so if we can respond as police

more people to get protected.

safer.

accident happens.

officers to an incident where a

their #flufighterface pictures on

As part of a project to install 500

“We installed the first three

will be of great benefit to the

social media after having the jab

automatic external defibrillators

machines a couple of years

public. This is a really positive

and we were delighted when other

(AED) across the West Midlands,

ago, but the current project

project that will undoubtedly

NHS colleagues picked up our

the Trust has installed one of the

has allowed us to finish off the

benefit for the public.”

Colleagues were invited to post

defibrillator is required then that

AMBULANCE UK - JUNE

(Left to Right: Melanie Wright, EMAS Deputy Director of Communications & Engagement; Teresa Chinn MBE, @WeNurses; Daniel Mortimer, Chief Executive of NHS Employers; Emily Dunn, EMAS Media Officer and Rebecca Long, EMAS Communications & Engagement Support Officer).

138 For further recruitment vacancies visit: www.ambulanceukonline.com

LIFE CONNECTIONS 2015

NEWSLINE

Diary Date: Wednesday 21st October & Thursday 22nd October 2015 Kettering Conference Centre, Kettering, Northants NN15 6PB

More Choice, More Value, More CPD Opportunities LAST CHANCE - EARLY BIRD OFFERS - BOOK NOW!!

Wednesday 21st October ATACC Conference

ATACC "Decoding the Future" - this ground breaking two day conference aims to explore the very latest medical advances in the fields of resuscitation, trauma, anaesthesia and critical care. A truly breathtaking list of international experts will present both advanced current practice and also remarkable evolving research that we are likely to see adopted over the next five to ten years. Two day delegate rate £250, one day delegate rate (Wednesday or Thursday) £150.

Paramedic Practice Conference

Presentations include "Burns to the Integumentary System", "Children's Distress and Clinical Holding",The Pre-hospital Management of Traumatic Cardiac Arrest", "The Importance of Non-Technical Skills in the Paramedic Community", "Intubation Without Traditional Laryngoscopy - Is this the future?", etc. that will capture delegate interest. Final early bird offer - Book by July 31st to secure a delegate rate of £36.00 (saving £12) or pay a total of £60 to also attend the Resuscitation Conference taking place the following day (saving £36)

CFR Conference - Topics being covered include 'Managing Children and Their Pain without Drugs' 'Fire Emergency First First Responders Working in Partnership with the Ambulance Service' 'The Future of CFR's'.

Only 60 free places remain available *terms and conditions apply.

Medipro Training are running a Paediatric Workshop covering a general approach to Paediatrics to include Spotting a Sick Child, Red Flags Pre-Hospital and Pre-Hospital Pain Management. Only 25 places are available at £60pp. Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Resuscitation Conference taking place the following day (value £48).

Meditech Global are running a Motorsport Medicine Workshop aimed at medics and rescue personnel involved with motorsport events. Speakers will include: FIA Doctors and active motorsport paramedics. Only 18 places remain available at £72pp. Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Resuscitation Conference taking place the following day (value £48).

ALSG The Practical Approach - those interested in learning about or improving their role play and simulation facilitation skills are welcome to apply for a place on this once day course. Only 16 places are available at £140pp. Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Resuscitation Conference taking place the following day (value £48)

Thursday 22nd October ATACC Conference

ATACC "Decoding the Future" - Day 2. One day delegate rate £150.

Resuscitation Today Conference Pre-Hospital Care Consultancy Ltd NAEMT Trauma First Responders Course is a one day continuing education

Outreach Rescue Study Day -

Paramedics in Hazardous Environments The Pragmatic Approach - only 19 places remain available at a delegate rate of £72pp.

Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Paramedic Conference taking place the previous day (value £48).

airway management techniques including use of extraglottic devices, video assisted intubation and surgical cricothyrotomy.

Practice decision-making and airway techniques in Code Airway stations. Only 15 places remain available at a delegate rate of £108pp (50% below normal course costs). Final early bird offer - book by July 31st to also secure a FREE delegate place on our Paramedic Conference taking place the previous day (value £48).

Meditech Global are repeating their

Motorsport Medicine CPD Workshop, aimed at medics and rescue personnel involved with motorsport events. Only 24 places are available at a rate of £72 pp.

Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Paramedic Conference taking place the previous day (value £48).

Thames Group are running a Cardiac Based Study Day on ECG Interpretation.

Only 19 places remain available at £90pp.

Alan R D Clarke MBE, Paramedic & PreHospital Care Consultant, will be running an interactive workshop on the subject of Long QT Syndrome and other Cardiac Arhythmias. Final early bird offer - Book

by July 31st to also secure a FREE delegate place on our Paramedic Conference taking place the previous day (value £48).

Medipro Training are running a one day Minor Injuries Workshop to include Musculoskeletal Assessment and Management of the Ankle, Knee, Shoulder, Wrist, and Urinalysis Pre-Hospital. Only 18 places remain available at a delegate rate of £60pp. Final early bird offer Book by July 31st to also secure a FREE delegate place on our Paramedic Conference taking place the day before (value £48). www.lifeconnections.uk.com

All prices quoted are inclusive of VAT. To secure your 2 for 1 delegate place or to register for any of the above conferences/study days, register online at www.lifeconnections.uk.com or call the organisers office on 01322 660434.

AMBULANCE UK - JUNE

course, run by Jamie Todd, that teaches the principles of Prehospital Trauma Life Support (PHTLS) to non-EMS practitioners, including first responders, police officers, firefighters, rescue personnel and safety officers, it helps them prepare to care for trauma patients whilst serving as part of a transport team or awaiting a transport provider. Only 11 places remain available on this course offered at £108pp (50% below normal course costs). Delegates will also receive a free NAEMT TFR manual (worth £25) courtesy of Class Publishing.

Final early bird offer - Book by July 31st to also secure a FREE delegate place on our Resuscitation Conference taking place the following day (value £48).

up to the minute presentations on topics such as "Terminating Resuscitation", "Incorporating Non-Technical Skills in Life Support Teaching" etc - the new Resus Guidelines will also be announced and discussed. Final early bird offer - book by July 31st to secure rate of £36 (saving £12 or pay £60 to also attend Wednesday's Paramedic Conference (saving £36).

Pre-Hospital Care Consultancy Ltd. The Difficult Airway Course: EMS - Learn the full range of

139

NEWSLINE team, the force behind these

Deaf friendly Welsh Ambulance Service in line for new award The Welsh Ambulance Service has been shortlisted for a new award, the first of its kind in Wales.

The Trust is in line for an Excellence Wales Award, which has been launched by Action on Hearing Loss Cymru to recognise organisations that go the extra mile to ensure they are accessible to the one-in-six people who are

specialist resources, said: “Good communication between our crews and patients is the key to better care and treatment.

“Deaf communities told us that if staff knew a few sign language phrases that it would go a long way to ease their anxiety in an emergency.

“We’re proud to have been shortlisted for this award, which signals that the services we are delivering for deaf people in Wales really are making a difference.”

deaf or hard of hearing.

The Trust is one of seven finalists,

The service has put in place a

Wales in the running for an award.

string of initiatives to ensure those with a hearing impairment can still communicate in an emergency

and the only healthcare body in

An independent judging panel will now decide on

situation.

the Gold, Silver and Bronze

Those who are ill or injured can

be announced at the Action

category winners, which will

EEAST

Cardiac arrest survivor reunited with life-savers Cardiac arrest survivor Richard Knapp was re-united with the heroes who saved his life.

Richard, from Chingford, collapsed while at a gathering with friends in Epping.

The 64-year-old, who battled for his life in intensive care for more than a week, was visited by staff from the East of England Ambulance Service NHS Trust (EEAST) and Basildon and

a massive heart attack then his heart just stopped. Sandra started CPR and we had to give him three shocks with the defibrillator.”

He added: “It’s fantastic to see him out in his garden today. I spoke to his wife Sue three or four times on the phone and there were points when she didn’t think he was going to make it. The next time I rang Richard answered the phone!”

Allison, an emergency care assistant (ECA) from Braintree, said: “To see someone pull through like this is absolutely amazing.

It really is a phenomenon.”

A Herts Air Ambulance paramedic

Thurrock University Hospital.

and doctor were also dispatched

“I’m ever so grateful,” said

car. Richard was stabilised before

Richard, a retired carpenter and joiner. “I can’t put it into words. I’ll always be grateful to those who helped me on that day and the

to the scene in a rapid response being taken to the cardiothoracic centre at Basildon and Thurrock University Hospital. It was touch and go in hospital, where Richard

contact the Welsh Ambulance

on Hearing Loss Cymru Gala

staff in the hospital. I love them all

suffered with multiple organ failure

Service via text message, for

dinner on May 15 at the Hilton

and I’ll never forget them. They all

and pneumonia during the early

example.

Hotel in Cardiff.

fought to give me back a life.”

stages of his recovery.

The Trust has also developed a

Richard Williams, Director of

Richard’s wife Sue, 60, added: “It

Critical care nurse Neil Magee,

Medical Information Card, which

Action on Hearing Loss Cymru,

has been a bit of a rollercoaster

who is part of the hospital’s

patients can hand to ambulance

said: “We’d like to congratulate

quite honestly. Every time I

outreach team, said: “He gave

crews in an emergency, and which

all shortlisted entrants, who are

thought we were turning a corner

us all a few scares along the way.

lists their personal information,

recognised for the steps they are

he went downhill again but what a

There were several occasions

including their next of kin.

taking to be accessible to the

result in the end! He has received

when I feared that he wouldn’t

530,000 people in Wales who are

amazing care all the way. I can’t

make it to the end of my shift.

All vehicles carry a Pre-Hospital

confronting deafness, tinnitus

fault it. We are so grateful.”

It’s a pleasure and a real honour

Communication Guide, a pocket-

and hearing loss.

sized bilingual guide which uses

to come and see him. We’re all so The 999 call was made around

pleased to see what a recovery he has made.”

pictures and words to explain to

“We hope that more organisations

6.15pm on 3rd February after

patients what crews need to do

across Wales will see them as

Richard was struggling to breathe.

for them.

role models of how to provide

Epping community first responder

Richard, who built up a special

accessible services.

(CFR) Sandra Newman was first

bond with many of the doctors and

on scene and was soon joined

nurses on the hospital’s Roding

launched a film to school frontline

“We’re very excited to be

by Loughton emergency care

cardiology ward, added: “There

crews on basic sign language.

launching this award for the

practitioner (ECP) Richard Holt

were times when I felt like giving

first time and we hope in future

in a response car as well as

up, but everyone battled for me.

It includes a ‘Hello, my name is...’

years we’ll be able to expand

a Harlow ambulance crew of

They became my family for the

introduction, which is part of a

the criteria to reward more

Stephen Dennehy and Allison

seven weeks I was there. I was

wider campaign to encourage

organisations doing well in

Cheesman.

amazed at how many people

staff to introduce themselves to

Wales.”

And just this month, the Trust has

AMBULANCE UK - JUNE

wanted to come and see me too.

Richard Holt, who lives in

It’s overwhelming. I realise how

Search for ‘Deaf and Hard of

Chingford, said Richard

lucky I am to have such friends.

Hearing’ on the Welsh Ambulance

deteriorated quickly: “He was pale

You don’t know what is round the

Leanne Hawker, from the

Service website for more

and clammy and we did some

corner for you and it makes you

Trust’s Partners in Healthcare

information.

tests. We could see he was having

realise how fragile life is.”

patients in order to establish a human connection and build trust.

140 For more news visit: www.ambulanceukonline.com

NEWSLINE

Paramedic Practice Conference

xxx

xxx

Programme

xxx xxx

Wednesday 21st October 2015

xxx

xxx

Time

xxx xxx

xxx

xxx xxx xxx

Kettering Conference Centre, Kettering, Northants NN15 6PB Presentation

Speaker

Position

Patrick Bourke SBLS-Ed

Director, Severe Burns Life Support Foundation

08.30 – 09.30

Registration

09.30 – 09.45

Introduction

09.45 – 10.30

Burns to the Integumentary System – A Critical Overview?

10.30 – 11.15

Tea/Coffee, Exhibition

11.15 – 11.45

Intubation without Traditional Laryngoscopy – Is this the future?

Jamie Todd BSc (Hons) MCPara

Principal Consultant, Pre-Hospital Care Consultancy Ltd

11.45 – 12.15

Pre-Hospital – Where is the Evidence?

Looking at truly evidence based material and whether true trials are possible.

Dr Nicholas Crombie

Clinicial Lead, Midlands Air Ambulance

12.15 – 13.30

Lunch and Exhibition

13.30 – 14.00

Surgical Airways – Can Evidence from the Battlefield Influence Paramedic Practice?

Flight Sergeant Andy Thomas MC Para

Academic Research Fellow

14.00 – 14.30

The Importance of Non-Technical Skills in the Paramedic Community

Mike Davis FAcadMEd

Consultant

14.30 – 15.15

Tea/Coffee, Exhibition

15.15 – 15.45

The Pre-Hospital Management of Traumatic Cardiac Arrest

Dr Simon Le Clerc

Military Consultant in Emergency Medicine

15.45 – 16.15

Children’s Distress and Clinical Holding

Christopher Preston MSc MCPara

Advanced Paramedic Practitioner

16.15 – Close

Gold Standard to Brown Standard – Developing Pragmatic Paramedics

Tim Roberts BSc Hons MCPara

Director & Senior Clinical Educator of ORMS

Topics & Speakers correct at the time of press but may be subject to change

Delegate Rates: £48 inc VAT (Student rate: £36 inc VAT) Final Early Bird Offer – Book by 31st July to also secure a delegate rate of £36.00 or pay £60.00 to also attend the Resuscitation Conference taking place the following day (saving £36.00)

To register call 01322 660434 or visit

www.lifeconnections.uk.com

AMBULANCE UK - JUNE

Cost includes: delegate bag, refreshments and the opportunity to visit over 50 trade stands.

141 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE EAAA

£1.7m boost to help provide improved air ambulance coverage in East Anglia Chancellor visits East Anglian

longer flying range and capacity

proceeds from these fines would

Towards the end of last year, West

for extra crew members.

be spent during this parliament

Midlands Ambulance Service

on military and blue light good

embarked on a project to install

East Anglian Air Ambulance is

causes. So far, funding has been

no fewer than 500 automatic

one of the first night helicopter

awarded to a range of projects

external defibrillators (AEDs)

emergency medical service

from the Invictus Games to mental

across the region at locations with

operations for the UK. Since

health support for ambulance,

high footfall such as shopping

the charity’s launch in 2000, the

police and fire services.

centres or places that see regular call outs on the 999 service, for

dedicated medical crews on

Air Ambulance in Norwich

the charity’s specially equipped

George Osborne, Chancellor of

following £10 million Budget

helicopters have attended to over

the Exchequer, said:

pledge for air ambulance

16,000 people across the region.

services across the country.

example, nursing homes.

The plan was simple; if there

Air ambulances play a vital role in

are more AEDs out there, there

During the Chancellor’s visit to

saving lives both here in the East

is a higher chance of someone

East Anglian Air Ambulance

Norwich, he met members of

of England and across the country

unlucky enough to suffer a

(EAAA) will receive £1.7 million

the critical care team including

as a whole. I was delighted to

cardiac arrest being saved.

of the funding, which will allow

the doctor and critical care

be able to announce £1.7 million

it to buy a new Airbus EC

paramedics. He was also shown

of additional funding for a new

The two things that will make the

145 T2 helicopter, improving

the charity’s existing helicopter, an

helicopter for the East Anglian Air

biggest differences in saving a life

coverage for Bedfordshire,

EC 135 T2 aircraft.

Ambulance Charity at the Budget.

in such situations are starting CPR

This funding comes from fines

(cardiopulmonary resuscitation)

The Chancellor made the £10

levied on banks, and it’s only

as soon as possible and early

million funding pledge which

right that funds from those who

defibrillation. After a patient has

comes from fines levied on banks

demonstrated the worst values

collapsed following a cardiac

for misconduct.

should go to those, like the

arrest the chances of survival

brave air ambulance crews, who

reduces by 10% per minute if

demonstrate the best of British

nothing is done to help them.

values on a daily basis.

Every second really does count.

Alastair Wilson, Medical Director

Community Response Manager,

for EAAA said:

Matt Heward, said: “By installing

Cambridgeshire, Norfolk and Suffolk.

The new helicopter, which will be based in Norwich and be part of the regional 999 emergency response service, will also have a

The Chancellor pledged that all the

the machines, which can be used “Funding to source a second

by anyone, we have increased

EC145 T2 for the East Anglian

the chances of saving lives right

Air Ambulance is absolutely

across the region.

marvellous news for the charity, and for the people of East Anglia.

“At the start of the project we were seeing an AED used about 2700

The new aircraft will greatly

times a month. That figure has

enhance the lifesaving service

now hit almost 3050 a month; that

we provide across the region

is about ten times a day more.

through its increased capacity and endurance. I would like to thank all

“This whole project was about

those involved with EAAA’s grant

getting defibrillators out into the

application for their support”.

community where they are going to benefit the public. We’ve

WMAS

AMBULANCE UK - JUNE

500 new lifesavers in place

seen them installed in golf clubs, leisure centres, town centres, local village communities. The 500th was placed with our colleagues in Central Motorway

A project designed to save Handportable Operations

Mobile Radio Operations

Job Despatch Systems

Police Group.

dozens of lives across the West Midlands is already showing

“We will continue to work with

positive progress with a near

communities and organisations

10% increase in the number of

to increase the number of AEDs

times a machine has attended

out there as they can only help

an incident.

save lives.”

142 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE

CFR Conference Programme

xxx

xxx xxx

Wednesday 21st October 2015

xxx

Kettering Conference Centre, Kettering, Northants NN15 6PB

xxx

150 FREE PLACES AVAILABLE*

xxx xxx xxx

xxx

Time

Presentation

08.30 – 09.30

Registration

09.30 – 09.45

Introduction

Speaker

Position

xxx 09.45 – 10.15

Managing Children and their Pain Without Drugs

Chris Preston

Advance Paramedic Practitioner

xxx

10.15 – 10.45

The ABC Approach to the Deteriorating Pregnant Lady

Anita Banerjee

Acute Physician

10.45 – 11.30

Tea/Coffee, Exhibition

11.30 – 12.15

Product Presentation

Laerdal / Philips

TBC

12.15 –13.30

Lunch and Exhibition

13.30 – 14.00

The EFR Model – Fire Emergency First Responders working in Partnership with the Ambulance Service

Steve Pratten

Community Response Manager

14.00 – 14.30

The Cancer Patient and the CFR – The Importance of H.E.A.T.?

Derek Middlehurst

Senior Community Responder Team Leader

14.30 – 15.00

Community Based Hand-over

15.00 – 15.45

Tea/Coffee, Exhibition

15.45 – 16.15

Managing Burns

Patrick Bourke SBLS – ED

Director, Severe Burns Life Support Foundation

16.15 – 17.00

The Future of CFRs

Steve Pratten

Community Response Manager

xxx

Mike Davis Facad Med

Topics & Speakers correct at the time of press but may be subject to change

150 Free Places to include: delegate bag, lunch, refreshments and the opportunity to visit over 50 trade stands

To register call 01322 660434 or visit

www.lifeconnections.uk.com

AMBULANCE UK - JUNE

* Terms and Conditions apply.

143 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE YAS

Child Cardiac Arrest Survival at Doncaster Primary School Life-saving staff at Yorkshire Ambulance Service (YAS) NHS Trust have been thanked by

Infirmary Paediatric Intensive Care Unit (PICU).

Mum, Mrs Hodder, said: “I cannot thank each and every person who played a part in saving Koby’s life and helped with his recovery enough. Teachers, paramedics, hospital staff and Embrace Children’s Transport Service have all been amazing.

Bentley High Street Primary School and Mrs Hodder for their actions when her son, Koby, collapsed from cardiac arrest in the school playground.

10 year-old Koby Hodder suffered a cardiac arrest in the playground at the end of break

“As a parent it is your worst nightmare to receive a phone call like I did from school when you sent your healthy 10 year old child to school that morning fit and well.

Koby was an extremely fit and active boy who lived for sports before this happened.

time. Paramedics Lee Murphy, Martin Parkinson and Emergency Care Assistant Freddie Stevens began advanced life support when they arrived on scene and Koby received two shocks with a defibrillator. Koby was then taken to Doncaster Royal Infirmary and later transferred to Leeds General

“He’s had a fantastic recovery which is all down to the fast response from the school staff and the paramedics. He’s doing better than we could have ever imagined after having two cardiac arrests, one of which was at school.

“My family and I feel that it is so important that all schools and sports clubs are trained to higher standards in first aid and we feel that defibrillators should be put into all schools.

“We also think it would be a good idea for schools to be provided with CPR dummies so children as young as four years old can be taught basic first aid.”

The primary school recently had a defibrillator installed and was due to have their familiarisation training on cardio-pulmonary resuscitation (CPR) and use of the defibrillator the same week that Koby collapsed. Since then representatives from the charity SADS UK have been to the school to deliver the training. Lee and Freddie have also returned to the school to talk to staff about what happened that day.

Jackie Cole, Locality Director for South Yorkshire at Yorkshire

Ambulance Service NHS Trust said: “Having easy access to a defibrillator means that immediate life-saving care can be provided in an emergency situation, such as cardiac arrest, in the vital minutes before the ambulance arrives. In this case the speedy response of the staff at Bentley High Street Primary School played a vital role in Koby’s survival before the arrival of our staff.

“We know that in many medical emergencies the first few minutes are critical and if effective treatment can be performed within those first minutes, lives can be saved and disability reduced. The importance of the Chain of Survival, including early recognition, calling 999, bystander cardiopulmonary resuscitation (CPR) and early defibrillation, cannot be underestimated.

“Using a defibrillator, which

A comfortable environment whatever the weather Simple to use, effective in performance and reliable in operation. The Eberspächer climate control system.

A world of CoMforT

w w w. e b e r s p a c h e r. c o m – 0 1 4 2 5 4 8 0 1 5 1

NEWSLINE delivers a controlled electric shock to stop the heart so that it can naturally return to a normal rhythm, is very straightforward and can be carried out by anyone as the machine itself talks the user through what to do step-by-step.

“These pieces of kit really do have the potential to help save more lives.”

SECAMB

Reception to mark start of construction of new ambulance centre Construction of South East Coast Ambulance Service’s (SECAmb) new ambulance centre in Crawley has begun with the milestone marked with a reception on site.

Speaking about the incident, Bentley High Street Primary School Deputy Head Teacher Rebecca Austwick, said: “Everyone involved in saving Koby deserves great praise, including the staff involved in the initial first aid care at school.

“Recognising a child is not breathing and responding requires great strength and we now have so much more respect for the work of all paramedics who deal with this on a daily basis. They do an incredible job!

“Thankfully all staff were trained

SECAmb’s appointed contractors, Sunninghill Construction Co Limited are now on the site of the Make Ready and Hazardous Area Response Team (HART) development in Faraday Road, Northgate.

The new development, which the Trust hopes to be in operation in early 2016, will not only be a centre where ambulances are ‘made ready’ for crews before every shift, but will provide the regional home for SECAmb’s west HART team, which is currently based in temporary premises near Gatwick. The site will also provide modern training and meeting facilities.

at school and could administer CPR effectively. I am so proud of all the staff for their quick response. The support from

Representatives from Sunninghill Construction joined SECAmb managers, Trust governors, HART

members as well as SECAmb Chief Executive Paul Sutton and Chair Tony Thorne at the event held on Thursday 23 April.

Chief Executive Paul Sutton said: “It’s great news that construction on our latest Make Ready Centre has begun and that we are also providing a permanent base for our west HART. Make Ready is a real benefit to our patients and our staff. It’s important that we continue to develop and refresh our estate to ensure it meets the needs of a modern ambulance service.”

The Crawley development is one of three currently in the pipeline, with planning permission also granted for stand-alone Make Ready Centres in Brighton and Polegate.

SECAmb has already developed two purpose-built centres in Ashford and Paddock Wood in Kent as well as Make Ready Centres in Chertsey, Hastings and Thanet.

It is expected that crews currently reporting to Crawley, East Grinstead, Horley and Horsham ambulance stations, as well as the temporary Gatwick HART base, will relocate to the new centre.

What is Make Ready?

The Make Ready initiative will

significantly enhance and improve the service SECAmb provides to the community.

It minimises the risk of crossinfection; frees up front-line staff, who currently clean and re-stock ambulances, to spend more time treating patients; and keeps vehicles on the road for longer.

The initiative ensures that speciallytrained operatives regularly deepclean, restock and check vehicles for mechanical faults.

The Make Ready Centre will be supported by a network of ambulance community responses posts (ACRPs) across the area and will see staff begin and end their shifts at the new centre.

However during their shifts, staff will respond from the ACRPs which will provide facilities for staff. These will be located based on patient demand. Work is under way to have the new ACRPs in place for when the new centre becomes operational – thus protecting and improving the delivery of services to local communities.

It is expected that response posts will be found in towns currently served by ambulance stations.

the ambulance service was incredible and continued after the incident with daily contact from Lee. This really helped staff to deal with the emotional trauma of being involved in emergency first aid.

“Incredibly Koby is now back at school and doing well. I strongly urge all schools to ensure that all staff are trained in first aid, not just key members of staff.”

made a full recovery and his first day back at school was Monday 13 April 2015. Koby and his family will also be invited to meet the YAS staff in the coming months when they will be presented with a Locality Director Commendation for their life-saving actions.

Front two rows left to right – Sunninghill Managing Director Nick Dunn, SECAmb HART Manager Neil Harrison, SECAmb Chief Executive Paul Sutton, SECAmb Senior Operations Manager Peter Radoux and SECAmb Chair Tony Thorne – joined by fellow SECAmb and Sunninghill staff.

AMBULANCE UK - JUNE

Since the incident, Koby has

145 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE Executives and Representatives

“There’s a great deal that goes

undertaken by ASBF since it was

of Ambulance Trusts from across

on behind the scenes and it is

formed in 1986.

the UK including Yorkshire, Wales,

important that this incredible band

the South West, Scotland and the

of professionals and their families

Dr Anthony Marsh, Chairman of

Independent Ambulance Service

are supported at their time of

the Association of Ambulance

as well as paramedics from the

need, whether this is through

Chief Executives and a Trustee

West Midlands.

providing rehabilitation services,

at the charity, added: “It‘s really

access to counselling support,

important that our ambulance staff,

Lorna Birse-Stewart, the charity’s

mental health services or offering

TASC, The Ambulance Services

who work extremely hard and often

Chief Executive, said it was key

debt and welfare advice.

Charity, has been established as

in very difficult circumstances,

for the Ambulance Services

the leading UK charity to provide

Community and the general public

“TASC is now well-placed to

vital advice and support services

we can as an ambulance service

to give its backing and support.

support ambulance personnel and

to support them and their families

their families providing access

should they incur difficulties while at work or off duty.

Charity launch A major UK charity has been launched to provide nationwide support for the Ambulance Services Community.

to both serving and retired

know that we are doing everything

ambulance personnel and their

“The Ambulance Services

to confidential, impartial and

families and dependents in times

Community face a huge number

independent support through both

of difficulty and urgent need.

of challenges and demands on

an 0800 TASC Support line and

“I am confident that The

a daily basis with over 10 million

a dedicated team of professional

The charity has already received

Ambulance Services Charity will

999 calls made to the ambulance

staff based at the headquarters.

backing from leading figures in

be able to build on the legacy of

services each year,” she said.

the industry including Dr Anthony

“But in order for us to deliver

Marsh, Chairman of the Association

“There are around 70,000 people

these vital services we need

of Ambulance Chief Executives.

working in the UK Ambulance

the backing and support of not

Services across a wide range of

just the Ambulance Services

He was one of 40 guests to join

sectors whether it be front line

Community but also the general

Chairman, Cliff Randall and TASC

emergency services, call handling

public and other donors.”

Trustees and staff at the official

centres, patient transport or other

launch event held at the charity’s

areas of service.

new UK Head Office at Ensign

TASC has been formed through the merger of a number of

Business Centre in Westwood

“They are extremely committed

funds including The Ambulance

Way, Coventry.

and dedicated professionals,

Services Benevolent Fund (ASBF),

with each making an invaluable

Amcare and The Beds and Herts

Other attendees from the

contribution to society, and all

Ambulance Benevolent Fund and

sector included Senior Chief

deserving of our support.

will take forward the valuable work

the previous Ambulance Service Benevolent Fund and create something we can all be proud of.

“We want the charity to succeed so that we can provide the very best support and the very best care for all of our staff.

“We welcome the range of high-level support the charity will provide but at the same time we are not complacent, we want to be really ambitious.

“My ambitions as a Chief Officer and also as a Trustee of the charity is for TASC to be an outstanding organisation and therefore hope to see the range of services expanded as we move forward, so they continue to support and address the needs of the Ambulance Services Community.”

To find out more information about The Ambulance Services Charity please visit www.theasc.org.uk.

AMBULANCE UK - JUNE

To access confidential, impartial and independent advice and support from The Ambulance Services Charity please contact its Support Line 0800 1032999.

If you have an enquiry please call (From left to right) Lorna Birse-Stewart, Chief Executive of The Ambulance Services Community, with Dr Anthony Marsh, Chairman of the Association of Ambulance Chief Executives

146 For more news visit: www.ambulanceukonline.com

the charity’s Head Office 02477 987922 or email enquiries@tasc.co.uk

NEWSLINE

w.emergencyuk.com | NEC | Birmingham | 23-24 September 2015 | www.emergencyuk.com | NEC | Birmingham | 23-24 September 2015 | www.emergencyuk.com | NEC | Birmingham | 2

Where collaboration meets innovation

A unique event for anyone who works in the emergency services Come along to the Show on 23rd and 24th September at the NEC, Birmingham to: • See and handle the latest equipment, kit, vehicles and technology • Receive training in the latest rescue and lifesaving techniques • Network with other blue light services and rescue organisations

Register for free entry today at www.emergencyuk.com

IF YOU HELP OTHERS IN AN EMERGENCY YOU SHOULD BE AT THE EMERGENCY SERVICES SHOW

AMBULANCE UK - JUNE

• Gain a deeper understanding of the support available from voluntary sector partners

Thanks to our Show supporters

147 Life Connections - The Affordable CPD Provider: www.lifeconnections.uk.com

NEWSLINE A series of awards will be

The evening’s festivities will

handed out to recognise all of

commence with a fabulous

their achievements and hard

drinks reception and will round

work from the last 12 months

off with live music until late.

and beyond, as part of a packed

Up to 450 people are expected

night of entertainment at one

to attend, including celebrity

of international sport’s most

guests from across the six

renowned venues. The evening

counties covered by the service,

will also feature a four-course

supportive local businesses

The most prestigious and

meal, casino and auction, a

who’ve supported the event –

glittering night in Midlands Air

prestige raffle and the presence

Concept Resourcing as platinum

Ambulance Charity’s calendar,

of a number of the charity’s

sponsors, and gold sponsors

its Recognition Awards and

famed celebrity and sporting

TH Baker, M6 Toll, Silverstone

Charity Ball, is again headed

ambassadors.

Auctions, Rig Equipment, Yogurt

Midlands Air Ambulance Charity To Have A Ball With Annual Recognition Awards

for Edgbaston Stadium this

Top Marketing, GMS Group and

summer –the public are invited,

Jason Levy, fundraising and

and can book their place now!

marketing director for the charity,

Unity4.

said: “Midlands Air Ambulance

Tickets for the night are on sale

Tickets are already selling quickly

Charity is only able to function

now from £95.00 for individuals

for annual the event, this year

and operate thanks to the

and £950 for tables of ten, with

taking place on Friday, 10th July.

overwhelming support we receive

limited sponsorship opportunities

In association with recruitment

from the public, and this event

still remaining. Jason added: “It’s

company Concept Resourcing, it

is just one of the ways we like to

always a wonderful night and

celebrates the bravery of former airlift

show our appreciation for that;

great fun – it’s a really special

patients, the support of wonderful

it’s fantastic to be able to say

occasion for us and. We’d really

fundraisers and the dedication of

thank you to them and well done

love as many members of the

the many volunteers, all of whom

to the amazing aircrew and staff

public we serve as possible to

contribute to ensuring the life saving

who, together, help save lives

get in touch to book their tickets

service remains operational.

every day.”

and enjoy the night with us.”

AMBULANCE UK - JUNE

148 For further recruitment vacancies visit: www.ambulanceukonline.com

Anyone interesting in booking can find out more information and secure their place by visiting the website www.midlandsairambulance. com, or contacting 0800 840 2040 or emailing info@ midlandsairambulance.com.

Family of ambulance service employees take to Essex roads for a shift • Horndon-on-the-Hill mum, dad and daughter work an ambulance shift together • Jordan, 19, works in Chelmsford Control Centre • Mum Joanne and dad Jim based at Thurrock ambulance station Spending a day at work with your parents could be an eyeopening experience.

NEWSLINE And this was precisely the case for Jordan Clarke-Rivers – who despite being an ambulance service call handler was surprised to see exactly what her paramedic parents did when out on the road.

The 19-year-old joined dad, Jim, and mum, Joanne, for a shift on an ambulance last month when she was treated to a less than conventional family day out.

Jordan, who lives in Horndonon-the-Hill with her parents and younger sister Jodi, 17, said: “We’ve grown up knowing our parents have always been paramedics but when I actually went out with them I realised it’s a lot different to how I imagined.

They are very sympathetic with elderly people and people who really need an ambulance. It was lovely to see them being that caring towards others. I’m really proud of them.”

Having started with the East of England ambulance Service NHS Trust (EEAST) last November, Jordan feels that the experience has helped her in her job taking 999 calls in the Chelmsford control centre. She said: “When you are on the phone you just have to imagine what’s going on.

Out on the road you see the other side of it. It makes it more real.”

Jim Rivers, a paramedic since 1980, normally works alone on a response car but occasionally does ambulance shifts with wife Joanne. He said: “It was nice to be out on the road with both of them. Jordan saw the other side of it. Afterwards, she became so appreciative and understanding of the kind of work we do. She saw that we do a good job and realised that we’re not quite the daft parents she thought we were!”

New Resuscitation Guidelines being announced!

A Senior Member of the Resuscitation Council will be

giving a 30 minute presentation on the new Resuscitation Guidelines at the Resuscitation Conference which is taking place at the Kettering Conference Centre, Kettering on Thursday 22nd October. Those wishing to hear this presentation are also being given the opportunity to reserve a place on our Paramedic Conference taking place the day before (Wednesday 21st October) for a combined delegate rate

of just £60 including VAT, which represents a saving of £36 on the standard delegate rate. This price to include lunch, tea, coffee etc on each of the two days.

To view the full Conference Programmes please visit www.lifeconnections.uk.com where you can also secure your delegate place. This special early bird offer ends on July 31st so don’t miss out!

MEDITECH GLOBAL

Motorsport Medicine Workshop Wednesday 21st October & Thursday 22nd October 2015 Motorsport pre-hospital support can be just as challenging as it can be exciting. Our CPD day is open to all those providing medical or rescue cover during motorsport events and will include relevant information sharing with industry experienced doctors and paramedics, discussing current best practise along with hands-on medical/rescue workshop sessions. Only 25 places are available at £72 per person !

PROGRAMME Topic

Details

Concussion in Motorsport & Return to Competition

FIA Affiliated doctor to present paper on appropriate recognition and return to competition following motorsport related head injury.

Casualty Extrication.

A New Way Forward?

Workshop delivered by motorsport paramedic demonstrating the new Medirol Vacuum Vest and its potential benefits in casualty extrication. Also discussion on use of cervical collars.

A Life of Medical Support During Competitive Motorbike Racing

Light-hearted but frank discussion from paramedic with a lifetime of medical experience supporting world famous motorbike racing events.

Motorsport Medical Support – The Past/ Present/Future.

Discussion on lessons learnt from previous motorsport accidents / review of current guidelines / best practices / what the future holds.

Earlybird birdoffer offer ––Book Bookby byMay July31st 31st to also secure Early secure aa FREE FREEdelegate delegate place place on on our our Paramedic Paramedic Conference Conference on on st nd st nd 21 21 October October or or our our Resuscitation Resuscitation Conference Conference on 22 October October(value (value £48). £48).

To Register call 01322 660434 or visit www.lifeconnections.uk.com

AMBULANCE UK - JUNE

Joanne Clarke-Rivers, a paramedic since 1988, said: “Some patients were surprised that mum, dad and daughter had gone into the same career.

Jordan thoroughly enjoyed it and there was a job that touched her heart, but thankfully she didn’t see anything horrific. At the end of the day she was proud.”

On working with Jim, Joanne added: “We usually have a good day together. A lot of people wouldn’t be able to tolerate working with their other half but we get on well.”

149 Life Connections - The Affordable CPD Provider: www.lifeconnections.uk.com

NEWSLINE “Ambulance crews are the ‘unsung heroes” says Larrey Society founder Ambulance crews are the unsung

times failing to save someone’s

puts untenable pressure on the

“The demands on the public

life, risking their own safety to help

crews who also have to deal

ambulance service are not

a stranger.

with thousands of hoax 999 calls

going to decrease so it

every year; making these calls is

understandable that the trusts

“Ambulance men and women are

a criminal offence and politicians

bring in support for both

at the very forefront of the nation’s

should ensure that the police

emergency and non-emergency

healthcare service and should

crackdown on the culprits..

journeys from independent and

be given greater credit for their contribution to it”.

heroes of the NHS and deserve

voluntary sector providers but “While there is an actual financial

in addition more has to be done

cost to the NHS, the real price

to deal with the human cost….

greater recognition from the

Davis said that year on year

is paid by the diminishing health

public and politicians, delegates

it is not acceptable that the lives

the NHS ambulance trusts are

and welfare of the paramedics

at a seminar for transport

of thousands of paramedics

under greater pressure to meet

themselves.”

specialists were told in London.

should be blighted in this way.”

the increasing demands for their emergency services. Last

Davis said that according

David Davis, Founder of The

year figures from the Health and

to recently published data

Larrey Society, the cross sector

Social Care Information Centre

from Freedom of information

“think tank” for emergency

(HSCIC) showed that the trusts

requests submitted to NHS

medical services said: “The only

dealt with an average of 16.1

regional ambulance services

time most people think about

emergency calls per minute

both the number of paramedics

ambulance services is when they

(23,216 on average per day) and

on stress-related leave and

see them on television or in the

75.6% of the most urgent had

the amount of time taken have

9,000 bikers recently took

newspapers lining up outside

an ambulance on scene within

increased dramatically in the

part in one of the largest

hospitals waiting to drop off or

eight minutes, the national agreed

last three years. Paramedics in

biking events in the country

pick up patients….what they don’t

standard.

England took a total of 41,243

– the Bike4Life Ride Out

days off in 2014 as a result of

and Festival, raising money

appreciate is the 24/7 pressure

Carl Fogarty and Richard Hammond lead ride out raising £45,000 for charity

of the job, witnessing traumatic

He went on: “Responding

stress-related illnesses – up 28%

for Midlands Air Ambulance

accidents, helping and sadly at

effectively to such demands

since 2012.

Charity.

XPS - expandable patient surface - is adjustable with 7 locking positions and a wider mattress, designed with patient comfort in mind.

AMBULANCE UK - JUNE

The Power from Stryker

150 For more news visit: www.ambulanceukonline.com

NEWSLINE Leading the 5,000 strong Ride

Upon arrival at the Museum,

Two Midlands Air Ambulance

Everyone who attended the

Out along the A5/M54 from Meole

bikers were treated to an

helicopters were situated at the

Ride Out and Festival should

Brace, Shrewsbury to the RAF

afternoon packed with

event and visitors were able to

be extremely proud of what

Museum Cosford, was seven

entertainment which included

view on board as well as meet

they’ve helped us achieve, and

times World Superbike Champion

a spectacular fly past from the

the aircrew. Fogarty took some

we couldn’t be more grateful

and current ‘King of the Jungle’

Battle of Britain Memorial Flight

time during his day to tour the

for their commitment to the

Carl Fogarty, joined by TV

Spitfire and live music supplied

helicopter and speak with the

charity.”

Presenter Richard Hammond

by five rock bands on the Planet

aircrew about their roles. Both

and competition winner Trev

Rock stage.

helicopters were called out

Bike4Life is also in collaboration

during the day, demonstrating

with Safer Roads Partnership

Tawn from Broseley, Shropshire.

The lucky winner got to meet his

Abi Betteridge, Museum Events

the great need to continue to

and West Mercia Police who

idols before joining them at the

Manager for the RAF Museum

raise funds for the lifesaving

work tirelessly to promote road

front of Ride Out, along with TV’s

Cosford said:

service.

safety and to help reduce the

“We were staggered with the

Jason Levy, Fundraising and

across West Mercia. The event

number of bikers wanting to

Marketing Director for Midlands

took months of planning and

In total, the event raised in

take part in the Ride Out this

Air Ambulance Charity said:

wouldn’t have been possible

excess of £45,000 thanks to the

year - I’ve never seen so many

phenomenal turnout and support

bikes in one place! Looking

“What an incredible day! We are

Central Motorway Police Group,

shown by the biking community,

back at the photos and videos

blessed with immense support

the Highways Agency, West

smashing last year’s total by 50

posted online of the Ride Out

from the biking community and

Mercia Police and Shropshire

per cent. In addition to the 5,000

shows just how big the event

the number of motorcyclists

County Council, who ensured

bikers on the Ride Out, over

has become. It was fantastic

and local people who joined

the safety of all of the bikers on

4,000 bikers and families headed

to welcome so many bikers and

us on the day was terrific.

the Ride Out. Organisers would

straight to RAF Museum Cosford,

families alike to the Museum

Each Midlands Air Ambulance

also like to thank other road

home to the Bike4Life Festival,

and to see them enjoying

mission costs £2,500, so the

users for their patience and

with over 9,000 visitors on site

the Festival atmosphere and

£45,000 raised will go towards

understanding during the Ride

throughout the day.

everything the day had to offer.”

18 further life saving missions.

Out procession.

number of road traffic collisions

Emergency Bikers Mark Hayes and Steve Forrest.

without the support of the

AMBULANCE UK - JUNE

151 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE YAS

Mum-of-four backs campaign to create a generation of lifesavers A mum-of-four who survived a cardiac arrest thanks to quickthinking Good Samaritans has applauded the 97 secondary schools who have signed up to receive life-saving training.

Yorkshire Ambulance Service NHS Trust (YAS) staff will visit secondary schools across the county on Friday 16 October 2015 - Restart a Heart Day - to teach cardiopulmonary resuscitation (CPR) to around 20,000 children in what will be the biggest event of its kind ever seen in the world.

Thirty-seven-year-old Caroline Kimberling knows more than most about the benefits of bystander CPR - and is delighted that so many schools have taken up the invitation of free life-saving training for their pupils.

Caroline, who lives in Poppleton, near York, was with two of her sons, Zach, ten, and Ben, eight,

She said: “I am delighted to

Organiser Jason Carlyon, who is

East Yorkshire

support Restart a Heart Day

a Clinical Development Manager

Wyke 6th Form College, Hull

because I am only alive today

for Yorkshire Ambulance Service,

Headlands School, Bridlington

because of the CPR I received

based in North Yorkshire, said:

New Life Christian Academy, Hull

in October last year when,

“Over 30,000 people suffer

Longcroft School, Beverley

unexpectedly, my heart went into

cardiac arrests outside of hospital

St Mary’s College, Hull

a fatal rhythm whilst at the cinema

in the UK every year. If this

East Riding College, Beverley

with two of my sons.

happens in front of a bystander

Beverley Grammar School,

who starts CPR immediately

Beverley

“The people who saved my life

before the arrival of the

Oakfield School, Hull

acted bravely and quickly, which

ambulance, the patient’s chances

Howden School, Howden

meant my four boys still have their

of survival double.

Hull Trinity House Academy, Hull

suffered no lasting damage from

“As the case involving Caroline

South Yorkshire

the fairly significant length of time

proves, bystander CPR can really

I spent without breathing and

make a difference and I’m thrilled

without my heart beating for itself.

that so many secondary schools

I can’t ever thank them enough.

have agreed to open their doors

mum. And not only that, I have

and let our staff and volunteers “I feel it is incredibly important that

pass on their life-saving skills to

as many people as possible learn

pupils.”

how to deliver CPR, including schoolchildren. I believe they

The participating schools are:

are every bit as able as adults to deliver CPR. We never know

North Yorkshire

when somebody just may need it,

The Rubicon Centre, Selby

young or old.”

Fulford School, York Norton College, Norton

Caroline’s two elder sons, Tim, 12,

Barlby High School, Selby

and Josh, 14, are pupils at Manor

Queen Mary’s School, Thirsk

Church of England Academy

Cundall Manor School, York

at Nether Poppleton, which has

Selby High School, Selby

signed up to take part in Restart a

The Holy Family Catholic High

Heart Day.

School, Carlton Brayton High School, Selby

Maple Medical Pupil Referral Unit, Doncaster All Saints Catholic High School, Sheffield Yewlands Academy, Sheffield High Storrs School, Sheffield Hope House School, Barnsley Dinnington High School, Sheffield Thomas Rotherham College, Rotherham Ecclesfield School, Sheffield South Axholme Academy, Doncaster Oak Tree High School, Sheffield Meadowhead School, Sheffield Newfield School, Sheffield Hall Cross Academy, Doncaster Stocksbridge High School, Sheffield Horizon Community College, Barnsley Holgate Meadows Community

Caroline’s husband Daniel, a GP

Malton School, Malton

at Gale Farm Surgery in Acomb,

Tadcaster Grammar School,

a children’s film last October.

added: “The ‘chain of survival’

Tadcaster

that first aiders talk about does

Allertonshire School, Northallerton

Zach ran into the lobby of cinema

not look like a diagram on a flip

Eskdale School, Whitby

to raise the alarm and Wes Hall,

chart; the result of this learning is

St Augustine’s Catholic School,

a member of staff trained in first

not a certificate, it’s a Caroline - a

Scarborough

aid, and off-duty nurse Zara

wife, mum, teacher, friend who is

St Martin’s Ampleforth, York

Weston rushed to her aid and

alive because of someone being

Ashville College, Harrogate

started resuscitation. When the

prepared to do something. It is

Canon Lee School, York

Brinsworth Comprehensive

ambulance crew arrived, they

incredible that so many schools

Nidderdale High School,

School, Rotherham

used a defibrillator to provide

have signed up to take part in

Harrogate

Darton College, Barnsley

an electric shock to her heart to

Restart a Heart Day and will be

Caedmon College Whitby

Ash Hill Academy, Doncaster

restore a natural rhythm.

producing a future generation of

Giggleswick School, Settle

Balby Carr Community Academy,

potential life-savers.”

Selby College, Selby

Doncaster

The Minster School, York

Hungerhill School, Doncaster

when she went into cardiac arrest while watching the trailers before

AMBULANCE UK - JUNE

Caroline was then rushed to York

School, Sheffield Carlton Community College, Barnsley Campsmount Academy, Doncaster Saint Pius X Catholic High School, Rotherham Chaucer School, Sheffield Barnsley Academy, Barnsley

Hospital where she stayed for

YAS held its first mass CPR

York College, York

Stone Hill School, Doncaster

two weeks. She has since made

training event last year as part of

Queen Ethelburgas College, York

King James’s School,

a full recovery and is now back

Restart a Heart Day when more

Graham School, Scarborough

Huddersfield

at work as a teacher at Marton-

than 11,000 schoolchildren at 50

Manor Church of England

cum-Grafton Primary School, near

schools received CPR training.

Academy, York

West Yorkshire

Boroughbridge in North Yorkshire.

This year is set to be much bigger.

Skipton Girls’ High School, Skipton

Kettlethorpe High School,

152 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE Wakefield

The Space Place has donated

company’s generous support,

Community First Responders

Holy Family Catholic School,

a dedicated storage room in

our team of 15 volunteers would

carry out the fantastic work

Keighley

its Stafford Park 9 unit to the

have to store materials and

they do. “When it comes to self

Edgerton College, Huddersfield

Telford & Wrekin Community

equipment in their homes and

storage, it’s important to know

Dixons City Academy, Bradford

First Responders, which serves

garages which, as you can

your belongings are in the very

Netherhall Learning Campus,

as a vital base for the volunteers

imagine, is far from ideal.” David

safest of hands, and this couldn’t

to store essential equipment,

Cole, Director of The Space

be more true for the Community

uniforms and fundraising tools.

Place, added: “As a business,

First Responders, who rely on

we’re proud to support local

their stored items to quite literally

Steve Brown of the Telford

projects and initiatives, and are

save lives. We look forward

& Wrekin Community First

delighted that the room has

to supporting the team in the

Responders said: “Without the

helped the Telford & Wrekin

months and years ahead.”

Huddersfield Kirkburton Middle School, Huddersfield Spen Valley High School, Liversedge Greenhead College, Huddersfield Ethos College, Huddersfield Scissett Middle School, Huddersfield

Outreach Rescue Study Day

Carlton Bolling College, Bradford Shelley College, Huddersfield

Thursday 22nd October 2015

Wakefield City Academy, Wakefield

“Paramedics in Hazardous Environments – !

The Pragmatic Approach”!

Madni Muslim Girls’ High School, Dewsbury Crossley Health School, Halifax Minsthorpe Community College, Pontefract Olive Secondary School, Bradford All Saints Catholic College, Huddersfield Prince Henry’s Grammar School, Otley Denby Grange School, Wakefield

Only 19 places remain available at £72 per person PROGRAMME Time

Details

08.30 – 09.30

Registration

09.30 – 10.30

Oakfield Park School, Ackworth Buttershaw Business & Enterprise College, Bradford Queen Elizabeth Grammar School, Wakefield

10.30 – 11.15 11.15 – 12.15

Silcoates School, Wakefield Appleton Academy, Bradford Parkside School, Bradford

12.15 – 13.45 13.45 – 15.00

The King’s School, Pontefract Academy, Leeds Wakefield Ellar Carr, Bradford

A Telford-based self storage company has demonstrated its ongoing commitment to the local community by providing an essential base for a team of volunteer first responders.

Lunch / Exhibition Factors affecting Care Delivery

15.00 – 15.30 15.30 – 16.30

Tea / Coffee / Exhibition Special Circumstances Created by the Environment We take a deeper look at circumstances such as rescue from water “long carry outs” and confined spaces.

16.30 – 17.30

Special Circumstances – The Human Element We take a deeper look at circumstances such as single rescuer techniques and bariatric rescue.

Book by

by May July 31st 31st to Early bird offer –– Book to also also secure secure aa FREE FREE delegate delegate place place on our Paramedic Practice Conference taking place the previous day (value £48).

To Register call 01322 660434 or visit www.lifeconnections.uk.com

AMBULANCE UK - JUNE

The Space Place helps local lifesavers in Telford

Principles in Packaging

From environments that are hazardous to the rescuer to circumstances affecting the patient. What can we do to mitigate or manage risk while providing care.

David Young Community Wakefield Girls’ High School,

Tea / Coffee / Exhibition Why do we package patients and what are the key areas of consideration for this process

TRACKS, Saltaire De Lacy Academy, Knottingley

Gold Standard versus Brown Standard Understanding the decision making process when providing care for patients in hazardous environments.

153 For all your equipment needs visit: www.ambulanceservicesuppliers.com

NEWSLINE SWAS

Celebrating excellence

Ken said: “Our awards

have so much dedication in one

its Their Life, Your Hands

ceremonies are a great

room and hearing stories of all

campaign.

opportunity to remind staff that

the wonderful care that has been

their dedication and commitment

given, is very humbling. I cannot

The video reveals how 65-yearold Steve, from Colchester, was

does not go unnoticed. It is also

thank staff enough but I hope

At a ceremony held at St

the perfect setting to be able

evenings like this – held in their

clinically dead when he collapsed

Mellion International Resort in

to commend members of the

honour – go some way towards

at work last year – but was

Saltash, more than 650 years of

public who have done something

showing them how truly valued

revived after the quick-thinking

high-quality care and dedication

amazing like saving a life.”

they are.”

of others and the early use of

At the ceremony, attended by the

*Long service recipients

heart beat normally again.

a defibrillator, which helped his

was celebrated.

South Western Ambulance

Deputy Lord Lieutenant of Devon

Service NHS Foundation Trust’s

and the High Sheriff of Cornwall,

30 years’ service: David Archer

The EEAST campaign focuses

(SWASFT) first awards ceremony

26 staff received awards for

(Crediton), David Jackson

on defibrillators installed in the

of 2015 recognised staff who have

long service – Michael Berridge

(Exmouth), Jonathan Mitchell

community which are housed

completed 20, 30, and even 40

(Derriford) was awarded for an

(Redruth), Keith Higgs (Helston),

in special cabinets and known

years of service, alongside our

astounding 40 years’ service,

Matthew Berry (Taunton), Michael

as community public access

mentor of the year – John Ball,

*11 staff were awarded for 30

Chapman (Redruth), Paul

defibrillators (CPAD). These can

Liskeard – and apprentice of the

years’ service, *three for 20 years’

Norman (Derriford), Peter Hicks

be accessed in emergencies by

year – Emma Mitchell, Trust HQ.

service and *11 staff received the

(Camelford), Stephen Marshall

any member of the public who

Ken Wenman, SWASFT Chief

Queen’s Long Service and Good

(Torquay), Steven Boucher

will be given a code upon calling

Executive, also commended two

Conduct Medal.

(Bodmin), Simon Williams

999 – but if the public knows

(Redruth).

where they are, they get to the

members of the public – Harry

patient more quickly whilst the

Bennett and Harry Hillier – who

Heather Strawbridge, SWASFT

saved a life while working at Bibury

Chairman, said: “These events

20 years’ service: Trevor

are always rather emotional, to

Stephens (Exeter control), Lindsey

Beach surf school last March.

call is ongoing.

Walker (Exeter control), John

Ambulance officer Dan Turner,

Westwood (St Austell).

coordinator of the Their Life, Your Hands project, hopes

Queen’s medal: Paul Down

the campaign will spread the

(Barnstaple), Paul Kimberley

message that we can all play a

(Redruth), Steven Small (Truro),

part in saving lives.

Charlotte Hicks (Camelford), Paul Cleeland-Smith (Trust HQ), David

Dan said: “There are more than

Huyton (Devon Air Ambulance),

300 community public access

Nick Spence (Bristol), Luke

defibrillators across the region,

Stoney (Weston-super-Mare),

often in rural communities, but

Matthew Grahame (Tavistock),

not everyone knows what they

Allen Fletcher (Torpoint), Lotten

are, where they are located

Jernqvist (Bodmin).

or what to do with one in an emergency. Just as many people

EEAST

Ambulance trust launches life-saving community campaign

were uncomfortable in doing CPR a few years ago, we now see many people who are not fully comfortable in using defibrillators and there is a fear that they can cause harm if used incorrectly,

A cardiac arrest survivor has

which is not the case at all.

AMBULANCE UK - JUNE

backed a new ambulance campaign which aims to take

“The CPAD and defibrillators in

the fear out of using a life-

general will increasingly play a

saving defibrillator if someone

vital role in saving large numbers

collapses nearby.

of lives. We would urge everyone to watch the video and log on

Steve Fursse’s story features in

to our website to find out where

a video produced by the East of

their nearest CPAD can be found.

England Ambulance Service NHS

The message is really simple –

Trust (EEAST) – which launched

you can save a life.”

154 For more news visit: www.ambulanceukonline.com

NEWSLINE Posters which have information

and the machine will help you

on CPAD locations will be

save a patient’s life.”

displayed in communities that already have one of the devices.

*Watch the video and follow

A new page on the Trust’s

the campaign at http://www.

website (http://www.eastamb.

eastamb.nhs.uk/get-involved/

nhs.uk/get-involved/community-

community-public-access-

public-access-defibrillators. htm) hosts the video as well as a directory so people can locate their nearest CPAD.

defibrillators.htm *You can also keep up with the campaign on Twitter using the

As part of a near £1million

#TheirLifeYourHands hashtag.

“The CPAD and defibrillators in general will increasingly play a vital role in saving large numbers of lives. We would urge everyone to watch the video and log on to our website to find out where their nearest CPAD can be found. The message is really simple – you can save a life.”

project this year, the Trust has given away 1,000 defibrillators to organisations such as churches, schools, libraries and sports

The Difficult Airway Course : EMS

centres across the six counties

Thursday 22nd October 2015

it serves. While many of these will be managed by on-site first aiders, many will also end up in special cabinets as CPADs – and can therefore be directly accessed by the public.

The campaign is endorsed by Sir Bob Russell, Colchester MP

Learn the full range of airway management techniques including use of extraglottic devices, video assisted intubation and surgical cricothyrotomy. Only 16 places are available at a delegate rate of £108 (50% below normal course costs).

PROGRAMME Time

Details

08.30 – 09.30

Registration

09.30 – 10.00

Introduction & Airway Algorithms

10.00 – 10.45

Prediction of the Difficult Airway

10.45 – 11.30

Tea, Coffee, Exhibition

11.30 – 12.15

BVM & Laryngoscopy

12.15 – 12.30

Self-Scope Video

12.30 – 14.00

Lunch / Exhibition

14.00 – 15.00

Skills Station I & II – BVM/ETI and EGD’s & Rescue Airways

15.00 – 15.30

Tea, Coffee, Exhibition

15.30 – 16.30

Skills Station III & IV – Needle/Surgical Airway & Video Laryngoscopy

16.30 – 17.00

Final Moulages

and Chairman of Westminster’s All-Party Parliamentary First Aid Group, which promotes to the importance of first aid in society.

Sir Bob, who features in the campaign video, said: “We must never think the community is separate from the professional medics. People need to know where all the emergency equipment is and defibrillators should be regarded as an item of emergency equipment. You hope you never need to use it but you know where it is should you ever have to. People should have no fear of using a defibrillator; you take it out of the pack, turn it on, and then it’s all voice activated.

It is as easy as A, B, C.”

Paramedic for EEAST, said: “It’s really important not to worry if you have not been trained how to use a defibrillator. They are really safe and they work to identify whether a shock is needed for a patient. Don’t be

Final Early bird offer – Book by July 31st to also secure a FREE delegate place on our Paramedic Practice Conference taking place the previous day (value £48).

To Register call 01322 660434 or visit www.lifeconnections.uk.com

AMBULANCE UK - JUNE

Marcus Bailey, Consultant

afraid, it can’t cause any harm

155 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE SCAS

Staff explain why they are SCAS proud

• Resilience and Specialist Operations offering medical care in hostile environments such as industrial accidents and natural disasters

Staff from South Central Ambulance Service NHS

• Community First Responders

Foundation Trust (SCAS) are

are volunteers trained by us to

sharing their thoughts on why

provide life-saving treatment

they are proud to work for the award-winning organisation.

Proudly providing all of these services, SCAS has 2,900 staff,

Every day SCAS staff pride

1,701 volunteers, 537 call centre

themselves on embracing our

staff, 1,480 road staff and 500

core values by being caring,

commercial division staff.

professional and innovative and working well within teams so

As part of our #springready

that patients receive the most

campaign, we asked staff why

appropriate care in the most

they are proud to work for SCAS.

appropriate setting first time.

Here is what some of them said:

SCAS covers Berkshire,

Laura Farrow, HR Administrator,

Buckinghamshire, Hampshire

Bicester

and Oxfordshire, an area of 3,554 square miles and a

I have worked for SCAS for 16

residential population of over

months

four million.

I am proud to be in a position to SCAS’s three main functions are:

support our staff and managers with any issues that they may

• the accident and emergency

face, I only hope that just a small

service to respond to 999

part of what I do helps people in

calls. Our emergency

their role and supports them with

operations centres handle

some of the tough challenges that

around 500,000 emergency

they face on a daily basis.

and urgent calls each year.

Mikey Sprawson, Emergency • the 111 service for when

Call Taker, Otterbourne

medical help is needed fast but it’s not a 999 emergency.

I have worked for SCAS since

The 111 service answered

November 2013

87,434 calls in February 2015.

I am proud to work for SCAS • the Patient Transport Service.

because I feel valued and listened

AMBULANCE UK - JUNE

SCAS has over 40 years

to and appreciated. I feel that I am

experience of patient transport

helping to provide an excellent

across the four counties, and

service to the general public

in 2013/14 they undertook

and that I am ‘doing my bit to

678,500 patient journeys.

help’. Whilst I have been working for SCAS I am given plenty of

We also offer:

opportunity to develop with lots of training provided which I thoroughly

• First Aid Training to organisations and the public

enjoy and makes me feel like a valued team member. I look forward to a long fulfilling career with SCAS.

• The Commercial Logistics collection and delivery service

Laura Goddard, PTS dispatcher

for our partners in the NHS

for Berkshire

156 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE I have worked for SCAS for

Felicity Brown, Emergency Call

hosted by Baroness Browning, on

moved from the Welsh

7 years

Taker, Bicester

June 25 at the House of Lords.

Ambulance Services NHS Trust

We achieve a seemingly

I have worked for SCAS for 6 months

to a separate organisation as impossible jigsaw puzzle every

The Ambulance Service Institute

part of measures to modernise

was formed in 1976 and has

the service.

day. We control the journeys of

I am proud to work for SCAS

members throughout the UK

around 400 patients daily with

because I am able to support

NHS ambulance services and

Deputy Minister for Health

about 50 crews to jiggle them

people in their most vulnerable

in various overseas ambulance

Vaughan Gething has thanked

between. The support network

moments whilst working as part

services.

NHS staff for their hard work in

within SCAS is great with health

of an organisation that makes a

issues, training and on-going

difference in peoples’ lives. I enjoy

It is an independent institute

no disruption to the essential

daily issues being addressed as

being part of a large and friendly

whose membership is dedicated

courier service.

and when needed.

team that promotes an efficient

raising the standards and quality

and caring workplace as well as

of ambulance provision and

The change is part of wider

meeting a variety of people.

improving the quality of care

ongoing plans to improve

available to patients.

ambulance services in Wales

Tony Peters, Head of EOC South, Otterbourne I have worked for the ambulance service for 32 years

making the transfer happen with

and follows recommendations

EEAST

Staff to receive top ambulance awards

I am incredibly fortunate and

Do you know someone who has won a national award? Email sophie.biddle@archant.co.uk

from the independent review into the Welsh Ambulance Service by Professor Siobhan McClelland.

The transfer of the health courier

very proud to work with some

The region’s ambulance service

transport service is a key part

amazing staff who absolutely

is celebrating after learning

of the Welsh Government’s

go the extra mile every single

that staff have won a number of

plans to modernise patient care

day, to ensure we provide an

prestigious national awards.

services.

staff, other health care

Two East of England Ambulance

The services will be provided

professionals and the public

Service NHS Trust (EEAST)

by the NHS Wales Shared

at large. EOC staff tend to go

staff from Norfolk will receive

Service Partnership (NWSSP) an

unnoticed for the incredibly

Ambulance Service Institute

independent organisation, owned

difficult work they undertake and

awards later this year after

and directed by NHS Wales.

the assistance they provide to

being nominated for their care,

the patient and also operational

commitment, and hard work

staff. It is a privilege to work

during 2014.

excellent service to patients,

Heather Wilson

Responsibilities being moved include specimen transfers,

with such dedicated staff and

the transfer of medical records,

important to be able to thank

Heather Wilson, of the Norwich

pathology services and

them for their hard work.

emergency operations centre, is

pharmacy services. The transfer

set to receive the Control Room

has involved around 120 staff

Jodi Russell, 111 Team Leader,

Award and Simeon Tomlinson,

and a fleet of more than 70

Otterbourne

North Norfolk, who has won the

vehicles.

Military Award as an RAF reservist.

Vaughan Gething said: “I am

I have worked for SCAS for 2.5 years

Chief executive Anthony Marsh

pleased the Health Courier

said: “These are staff who are

Service has successfully been

I am proud to work for the

doing a wonderful job for patients

service as we do make a

day-in, day-out and I’m so proud

difference to those who are in

of them.

distress and unsure of where to

Simeon Tomlinson

transferred from the Welsh Ambulance Service. I would like to thank everyone involved for has happened with no disruption

“That the ASI are recognising their

the day or in the middle of the

efforts in this way is testament to

night. I am proud to work in a

their dedication to what they do,

job that I enjoy and am enthused

and its staff like this who help the

about on a daily basis, and

ambulance service put the very

each day new challenges arise

best it can into delivering high-

The Welsh Government

successful running of the NHS

to overcome and resolve. I am

quality patient care for the region.”

has announced that the

in Wales. This change is an

responsibility for the planning

important part of our wider plans

proud to be part of such a team

to this essential service.

“This service plays a fundamental role in the

of enthusiastic members that

The official presentation for the

and delivery of health courier

to improve ambulance services

really support each other.

awards will be at the ceremony,

transport services has been

in Wales.”

AMBULANCE UK - JUNE

Health Courier Services Transferred from Ambulance Trust

their hard work for ensuring it

get help whether that be during

157 Life Connections - The Affordable CPD Provider: www.lifeconnections.uk.com

NEWSLINE EAAA

East Anglian Air Ambulance flies to new heights with the launch of its new helicopter East Anglian Air Ambulance (EAAA) has celebrated the arrival of its latest helicopter, the H145 T2 with grateful thanks to the people of East Anglia whose incredible support makes this possible.

Our new aircraft has begun service operation as Anglia

of EAAA said “We are

Two based at Cambridge

indebted to the people of East

Airport and is the first of its

Anglia for their support and

kind to go into service in

encouragement which has seen

England.

us grow from one helicopter, one day a week operation in

Andrew Egerton Smith, founder

2000 to two state of the art

and Chairman of EAAA said:

helicopters with a doctor and

“The H145 T2 is the next

critical care paramedic crew

major step in our journey for

available every day of the year

continuous improvement of

from 07:00 to 01:30.”

pre-hospital emergency care across East Anglia.” The new

Medical Director, Alastair Wilson

helicopter will be able to carry

said: “This new aircraft will allow

enough fuel to fly for over two

us to continue to provide the

hours, with a range of 300

very best pre-hospital care for

nautical miles (335 miles) and

people in need through injury or

will provide EAAA with the

medical emergency.”

capability of carrying two flight crew, three clinicians and a

Since the charity was set up

patient. It will also offer greater

in 2000, over 16,000 missions

cabin space and will allow more

have been carried out across

to be done to help the patient

East Anglia. Former patient,

during the transfer process.

Jane Gutteridge, a guest at the celebration event said “My

Patrick Peal, Chief Executive

memory of the air ambulance

is that of being so sure everything was going to be all right because their confidence cultivated mine. I wasn’t scared anymore. And because Anglia One could get help to me so rapidly and the treatment that the EAAA medics gave me meant that I was able to recover without infections and to return home two weeks earlier than predicted.

WMAS

individual may need to be transported lying down or to have oxygen while travelling.

Before the procurement process began, patients and stakeholders were asked through a survey and at public meetings to provide their experiences of using the service and what improvements they wanted to see from the service.

Following the feedback, the

Contract award for patient transport service

three Clinical Commissioning

The contract to transport thousands of clinically eligible patients to and from routine hospital appointments in Worcestershire has now been awarded.

service, to provide the best

Groups (CCGs) in Worcestershire have been able to develop a contract to offer a more timely and joined up possible service across the county.

Chris Emerson, Head of Commissioning and Service Redesign for the three

AMBULANCE UK - JUNE

The existing provider of PTS services, West Midlands Ambulance Service (WMAS) will began providing the enhanced, 7 day service which transports over 82,000 people per year from Wednesday 1st April 2015.

Worcestershire CCGs said: “This is a very important service for many people across Worcestershire who because of clinical circumstance require transport assistance to and from healthcare facilities. The enhanced service will provide a

The Patient Transport Service is in place for patients with a medical need requiring transport to and from premises providing NHS healthcare and between NHS healthcare providers. For example an

158 For more news visit: www.ambulanceukonline.com

more responsive and cohesive service both to patients and healthcare professionals who book transport for their patients.

“We very much look forward to working with WMAS to ensure

NEWSLINE that the thousands of patients

Joshua said: “The NHS

that targets are useful in

passing this knowledge not

who use the Patient Transport

Leadership Academy funded

benchmarking performance,

only to our Trust but to other

Service every year have access

a suite of programmes to

but that information about a

to a high quality dynamic

ambulance services around the

develop leadership capability

service can come from a range

service.”

within the NHS after the Francis

of sources, of which the most

country.

Report into Mid Staffordshire

important are probably the

Trust highlighted problems in

views of patients and staff at its

leadership.

heart. I spoke to and surveyed

WMAS Trust Chief Executive Anthony Marsh said: “It is very encouraging to have won a contract in what is a tough market place. I am delighted for all our staff and I am sure we will continue to provide an

“I am proud to be part of the first cohort of Mary Seacole

a number of staff across the

Programme graduates and

“The Mary Seacole Programme

Trust about their experiences

am keen to put my theory into

aims to develop first-line

delivering care to cardiac arrest

practice to improve patient care

leaders who recognise

patients, and have begun

in the West Midlands.”

excellence service to the people of the county.”

Paramedic one of first in country to graduate from Mary Seacole programme A paramedic from Birmingham is one of the first to graduate from a programme for aspiring NHS leaders.

Joshua Miller, who lives in

NAEMT TRAUMA FIRST RESPONDER COURSE Wednesday 21st October 2015 Only 16 places are available on this course offered at £108 (50% below normal course costs). Delegates will also receive a free NAEMT TFR manual (worth £25) courtesy of Class Publishing

PROGRAMME

Time

Details

08.30 – 09.30

Registration

09.30 – 10.00

Principles of Assessment & Management

10.00 – 10.45

Airway / Oxygenation & Ventilation

10.45 – 11.30

Tea, Coffee, Exhibition

11.30 – 12.00

Circulation & Shock

12.00 – 12.30

Traumatic Brain Injury & Spinal Trauma

12.30 – 14.00

Lunch / Exhibition

worked tirelessly to bring care

14.00 – 15.00

Interactive Skills Scenarios I

for frontline troops during the

15.00 – 15.30

Tea, Coffee, Exhibition

15.30 – 17.00

Interactive Scenarios II / Golden Principles & Assessments

Kingswinford, and works as a community paramedic in Oldbury, graduated from the NHS Leadership Academy’s Mary Seacole Programme at a prestigious ceremony held in Birmingham Council House.

Mary Seacole was a Jamaican woman who overcame racial and sexual discrimination to become a pioneer of modern nursing. Mary pushed the frontiers of emergency care and

Crimean War; skilfully caring for soldiers during the deadliest outbreaks of cholera under open fire.

programme, wholly funded by the NHS Leadership Academy and delivered by the Open University Business School, is for people who are new in

Early to also also secure secure aa Early bird bird offer offer –– Book Book by

by May July 31st 31st to FREE delegate place on our Resuscitation Conference taking place the following day (value £48).

To Register call 01322 660434 or visit www.lifeconnections.uk.com

a leadership position or are

AMBULANCE UK - JUNE

The 12-month postgraduate

aspiring to be a leader in the future.

159 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE SECAMB

Ambulance staff are Queen’s guests at Royal Garden Party Two South East Coast Ambulance Service NHS Foundation Trust (SECAmb) members of staff were special guests at a garden party held at Buckingham Palace recently.

Phil Lyons, Emergency Care Support Worker at Newhaven and Denise Collett, Clinical Team Leader at Dartford, were nominated by their managers to represent SECAmb at the event held on 12 May. Phil and Denise joined guests from all walks of life at the prestigious event which is held by way of rewarding and recognising

genuineness, not only putting his patients first at all times but also being an amazing colleague to us all and a pleasure to work alongside.”

Denise said: “It was so nice to be part of such a large gathering, the Queen stopped alongside us and appeared very interested in what people had to say. I will always be grateful for having had this opportunity. It was a day I will always remember and I felt privileged to be there.”

Phil added: “To say I was impressed is an understatement.

The gardens were much larger than I had imagined, there were bands playing and everyone was clapping the Queen as she walked passed. I’d like to thank the people who put me forward for this unforgettable event.”

individuals working within the public service.

Denise was nominated for dedication to a road safety campaign aimed at educating 1618 year olds while Phil was invited to attend for his commitment to patients throughout his four decades in the ambulance service.

Senior Operations Manager Chris Stamp said: “I nominated Denise because she gives up so much of her spare time helping the community and is a key member of the ‘Licence to Kill’ campaign in Kent and Medway, a hard-hitting theatre road show educating 16-18 year olds on the dangers of inexperienced young drivers. She is a key member of the campaign AMBULANCE UK - JUNE

team locally and I’m delighted she was able to attend such a special event.”

In putting Phil forward Senior Operations Manager James Pavey said: “In his 40-year career in the ambulance service, Phil has worked with an extremely high level of dedication and

160 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE Record-breaking number of visits to NHS Direct Wales website A Leading health information website designed to help people who are feeling unwell took a record-breaking number of visits during 2014/15.

With surveys by Welsh Government, NHS Direct Wales and Health Boards revealing that the Internet is the second port of call for patients requiring health advice after a doctor, it is important that health information websites are easy to understand, reliable and provide the public with what they want.

This is exactly what the NHS Direct Wales website has done.

With 2014/15 figures showing record breaking visits over 4.5

patients feedback and developing

and sexual health clinics with

the website said: “As an

directions of how to get there,

engagement team, we continually

local support services and ways

listen to our users. The popularity

to lead a healthier lifestyle.

of the website is down to listening

Alternatively, patients can email

and looking at what the people of

their enquiry to the Health

Wales are asking and searching

Information team and receive a

for and develop resources to meet

personalised response, or call on

their needs”.

0845 46 47.

“The online symptom checkers

With the increasing number of

empowers the user to check

users accessing the website using

their symptoms at a time that’s

new mobile technology, the NHS

convenient to them and at no

Direct Wales website team are

cost. It also encourages them to

not complacent and are already

‘Choose Well’, by either providing

looking at ways to enhance the

self care advice or informing them

experience of all its website users

as to the most appropriate service

and personalising it to suit their

they should seek for further

needs.

advice. This in turn supports the wider NHS and encourages

To keep up to date with

people to Choose Well.”

NHS Direct Wales website developments or to give us your

Other useful information available

feedback visit the NHS Direct

via the website includes contact

Wales Facebook page:

details and opening times of

www.facebook.com/

NHS services in your area, like

NhsDirectWales or follow on

dentists, out of hours pharmacies

Twitter @WelshAmbPIH

“As an engagement team, we continually listen to our users. The popularity of the website is down to listening and looking at what the people of Wales are asking and searching for and develop resources to meet their needs”

million, an increase of 29% from the previous year, it’s clear that the winning formula of listening and engaging with the public is working.

With users of the website asking for more interactive features and the NHS Direct Wales website team frequently reviewing what the public are searching for, the site now delivers a wide range of resources including a skin rash slideshow, self-examination videos and more than 20 symptom checkers including for people who are generally unwell, vomiting, have dental problems or low back pain.

AMBULANCE UK - JUNE

The NHS Direct Wales website, which has been hosted by the Welsh Ambulance Service since 2007, has taken more than 400,000 regular monthly visits since the beginning of 2015.

Leanne Hawker, the Trust’s Partners in Healthcare Lead, the team responsible for capturing

161 For all your equipment needs visit: www.ambulanceservicesuppliers.com

NEWSLINE Phoenix Group’s partnership with air ambulances continues to fly Life and pension firm Phoenix Group has extended its corporate charity partnership with Midlands Air Ambulance Charity and London’s Air Ambulance for a further two years.

58% of staff participating in a charity survey voted in favour of continuing the partnership which originally started in March 2014. During 2014, a staggering £232,000 was donated to the charities, raised primarily through the fundraising efforts of the 750 employees based at the Group, together with an additional element of company matching.

Staff fundraising ranged from team challenges through to individual bucket-list type activities, including mountain climbing, half marathons, cycle races, abseiling and sky-diving.

Phoenix’s employees regularly go

the charities have derived great

the opportunity to turn it into a

benefit from working together and

fundraiser.

I look forward to developing this relationship yet further.”

a deserving, worthwhile charity to Spokesperson from Midlands Air

benefit from our rowing challenge.

Ambulance Charity and London’s

DAAT is a fantastic organisation

Air Ambulance, commented:

that has helped so many with their immediate and life-saving

“The Phoenix Group partnership

treatment. The service is crucial to

has been fundamental to our

our beautiful county”.

ability to grow our fundraising income over the past 12 months

The crew hail from various parts

and we are staggered at the level

of Devon with two from the

of commitment shown by staff in

London area, all friends through

raising a phenomenal £232,000.

education and profession. They

The next two years will be hugely

include: team leader Will Rose,

exciting for both our charities as

Kunal Dave, Simon Piper, Richard

London secures a much needed

Frayne, Will Willden, Anthony

second helicopter and Midlands

Eskander, and coxswain Kenneth

invests in research and training,

Papenfus (all pictured).

Will Rose

allowing both charities to continue to deliver the very best patient care.

Setting themselves the fundraising

Having the support of Phoenix

target of £10,000, the group have

Group until 2017 enables all parties

grand preparations to make aside

to mature and strengthen this

from their training. Two fundraising

core relationship whilst making a

days are planned at Princesshay

significant impact on pre-hospital

in Exeter to promote their

care in our regions.”

challenge on 9th May and 12th September from 9:30am. They

‘Row Oar Swim’: a Challenge across the Channel

the ‘extra mile’ for their chosen charities.

Will says, “We wanted to choose

the ‘Row Oar Swim’ Facebook page. To get in touch about the Exeter City AFC family voucher auction item, contact Will on 07581 197584.

invite all who can come down to stop by and learn more about

Kunal Dave

their epic venture as well as raise awareness for the Charity they are passionately supporting.

Will Rose and six friends will be taking on an exhilarating

To add to their fundraising efforts,

During 2015, the Group will

challenge all to raise funds for

the crew will be auctioning off a

offer more staff volunteering

Devon Air Ambulance Trust

family voucher to see Exeter City

opportunities, both for the Air

(DAAT). The team of seven will

Football Club at St James Park

Ambulance charities and other

take up rowing for the first time,

in Exeter. This will be valid for

community groups they are

as they pilot a Cornish Gig across

any league game next year for 2

partnered with. Each employee

the channel from Ramsgate

adults and 2 children.

is allowed up to two days each

to Nieuwpoort, Belgium. The

year for volunteering activity. In

distance totals 50 miles; a

Caroline Creer, Fundraising

addition, the Group will look to

daunting task for a group who

Director at Devon Air Ambulance

donate more of its expertise,

have never rowed a boat before.

Trust, says “We are exceptionally

Simon Piper

grateful to Will and his team who

resource and time to volunteering.

AMBULANCE UK - JUNE

The row will commence the first

are so bravely taking on this

Clive Bannister, Group Chief

week in October of this year, date

challenge for the Charity. From all

Executive, Phoenix Group

dependant on the weather and

of us at DAAT, we wish them the

commented:

tide. The idea came about when

best of luck on for their row and

Will and teammate Rich had to

hope they all enjoy what will be an

“I am delighted that colleagues

abandon a game of golf with

incredible journey”.

at Phoenix have chosen to

9 holes remaining after feeling

extend this valuable and

unfit to do so. They wanted to

To learn more and support the

productive partnership with the Air

set themselves a goal to get in

challenge visit: https://www.

Ambulance charities. Phoenix and

shape, and decided to utilize

justgiving.com/Will-Rose2/ or

162 For more news visit: www.ambulanceukonline.com

Richard Frayne

NEWSLINE We have been talking to staff for

The FBU claims crews are increasingly being called upon to help casualties when forcing entry into homes because of concerns for the welfare of occupants.

It says only a small percentage of firefighters are first aid trained and they should not be picking up the slack when ambulances Will Willden

are unable to get to an incident quickly enough.

A South Yorkshire Fire and

some considerable time about

Yorkshire Ambulance the changes at Gildersome Ambulance Station and staff will Service chiefs be relocated to a new purposesay the public will built, modern facility in Beeston not be affected as their base station.” when staff transfer WMAS from Gildersome Mamble phone box Ambulance Station to house lifesaving this summer. equipment Around 50 staff including

Rescue Service spokesman

paramedics, technicians and

said: “We are an emergency

emergency care assistants, will

service and we respond to 999

transfer from the Wakefield Road

calls when people need our

site to a new purpose-built station

assistance. It would be strange

in Manor Mill Lane at Beeston.

if anyone suggested we do anything different.

Anthony Eskander

the latest place in the county to house a defibrillator.

19 members of Mamble Village Community were trained by West

made on the future use of the

Midlands Ambulance Service in

“We are clear that we are not a

Gildersome building after front line

CPR and in the use of the device

replacement for the ambulance

staff have been relocated.

that could restart the heart of

service. We attend medical

someone who suffers a cardiac

emergencies to help the

Paul Mudd, locality director of

ambulance service to gain entry,

emergency operations (West

not as a primary responder, and

Yorkshire) at Yorkshire Ambulance

Advanced Community Paramedic

we would expect ambulance

Service NHS Trust, said the

Dave Rowley who provided

crews to respond alongside us in

change would be “seamless”.

the training said: “For every

arrest.

minute someone is in cardiac He said: “We would like to

arrest, their chance of survival

“Our crews have significant

reassure residents in Morley area

diminishes by ten per cent. The

experience of medical

that this change will be seamless

more defibrillators we have in

intervention at road traffic

for them and they will continue to

the community, the greater the

collisions. Fire engines are staffed

receive a responsive, high quality

chance of saving a life. I would

with five firefighters, at least one

clinical service from us.”

appeal to all communities, groups

of whom is likely to be medically-

and organisations to embrace this

trained. They would never make

Mr Mudd added: “We are always

opportunity and technology that

a medical situation worse and,

looking to improve the services

can really make a difference.”

if they can improve a casualty’s

we provide to patients and one of

prospects or make them more

the ways in which we do this is to

Dave is pictured presenting the

comfortable, we believe everyone

place emergency vehicles closer

village defibrillator to John Pepper,

would expect them to do so.”

to where they are needed.

Mamble Parish Council Chairman.

Deputy Chief Fire Officer John

“Our vehicles respond to

renovated red telephone box next

Roberts said: “The role of the fire

emergencies from a network of

to the village hall.

service is to save lives.

strategically-placed standby points

The machine will be housed in a

across the region and our stations

For more information about

“We are very much in favour of

are effectively buildings where staff

The Fire Brigades Union

learning to do CPR and getting a

making the best use of firefighters

start and finish their shifts.

claims lives are being put at

defibrillator, contact Noel Orbell,

for the benefit of the community.

risk by crews responding to

West Midlands Ambulance “Our standby points are under

Service’s Community Response

emergencies when ambulances

“Historically we have always

constant review which allows us to

Manager for Worcestershire via

are not available – but fire

dealt with special service calls,

ensure that our staff and vehicles

noel.orbell@wmas.nhs.uk or

chiefs dispute the claim and say

and with fires reducing years on

are in the right place at the right

07980 094808 or the CFR Admin

emergency services should all

year it’s something we should

time so that they can reach

Office via CFRAdmin@wmas.

pull together.

continue doing.”

patients most quickly.

nhs.uk or 01384 215 855

AMBULANCE UK - JUNE

Fire chiefs in South Yorkshire want firefighters to continue helping the ambulance service – despite union objections

in Worcestershire is to become

No decision has yet been

a timely manner.

Kenneth Papenfus

A red telephone box in a village

163 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE Marsh, said: “There is no doubt

WMAS

that 2014-15 was an incredibly

Trust is top performer

challenging year for all ambulance services, with rapidly rising demand and continued

New figures show that West

delays at hospital which have a

Midlands Ambulance Service

hugely adverse impact on our

is the highest performing

ability to get to patients.

ambulance trust in the country.

“Despite that, the fact that we Provisional figures show that

have done so well is testament

WMAS came top, out of the

to the incredibly hard working

ten Trusts, in two of the four

staff of the Trust.

target categories, was second in a third category and narrowly

“However, getting to patients

came third in the fourth.

quickly is only part of the story.

The level of clinical care that our

The Trust had the highest

staff have given to the patients

performance in the country for

they have treated is second to

the most serious calls, Red

none. In many respects this is

1, which includes cases such

far more important than speed

as cardiac arrests where it

of response.

“Whilst this is an excellent level of performance, we are in no

Clearly, if we are to get to the

way complacent and are the

most important calls quickly,

first to admit that we can make

answering 999 calls in a timely

further changes to the service

manner is vital. The Trust came

we deliver.

top in this category answering over 97% of calls within five

“We are continuing to move

seconds; our average call

forward with developments that

answering time is less than one

will improve still further the way

second.

we treat and support patients.

In the category for getting an

“This includes increasing the

ambulance to the most serious

number of paramedics we have

calls (A19), the Trust achieved a

and taking more patients to

score of almost 97% against a

alternative care settings other

target of 95%. We came second

than A&E. Currently, only

by less than one percentage

around 55% of those patients

point.

we go out to end up going to hospital and that number is

For Red 2 calls, the Trust

continuing to fall.

narrowly missed the target of achieving 75% with a score of

“There is little doubt that 2015-

over 74%. No Trusts achieved

16 will be even tougher than

the 75% mark.

the last 12 months, so we will

AMBULANCE UK - JUNE

be doing everything possible to WMAS Chief Executive, Anthony Category

Target

ensure we protect patient care.”

WMAS

Trust shortlisted for two prestigious national awards South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has been shortlisted for two national Patient Safety Awards.

SECAmb is the only ambulance service to be shortlisted in the awards which are organised annually by the Health Service Journal and Nursing Times Magazines.

SECAmb’s Intelligence Based Information System, (IBIS), project, is shortlisted in the

achieved over 77% against a target of 75%

SECAMB

National Position

‘Technology and IT to Improve Patient Safety’ category, while the

SECAmb developed a screening tool and care bundle that emphasises a rapid diagnosis, early treatment and rapid transport for antibiotic therapy.

The pathway aims to ensure that patients receive intravenous antibiotics within one hour of clinician diagnosis.

SECAmb’s Clinical Development Manager and Advanced Paramedic Andy Collen said: “I’m delighted that both IBIS and our Code Yellow pathway have been shortlisted for such prestigious awards. We’re very proud of the impact both these projects have had and will continue to have for patients across our region.”

The awards take place in July at the Patient Safety Congress in Birmingham.

Trust’s sepsis staff awareness

category.

Llanrwst gifted with life-saving defibrillator

IBIS matches 999 calls to

A Conwy Valley community has

individual patients who have given

taken delivery of a life-saving

permission for SECAmb to access

new defibrillator.

campaign, titled Code Yellow is recognised in the ‘Education and Training in Patient Safety’

their care plans. Operators in the Trust’s Emergency Operations

It means that if someone in Llanrwst

Centres notify attending 999

goes into cardiac arrest, members

clinicians of the presence of a

of the public can begin the ‘chain of

care plan, and, after arriving on

survival’ while an ambulance makes

scene, ambulance crews calling

its way to the scene.

a clinician in the centre receive important information on a

A cardiac arrest happens when

patient’s ongoing care. In 2014/15

the heart suddenly stops pumping

the system helped SECAmb

blood around the body, and there

clinicians avoid 7,300 patient

are approximately 8,000 of them

transports to hospital, which

annually in Wales.

equates to around 2,400 avoided admissions.

The person may suffer permanent damage to the brain and other

The Code Yellow sepsis pathway

organs unless someone starts

is designed to help ambulance

cardiopulmonary resuscitation

clinicians diagnose the little

(CPR) or delivers an electric shock

known life-threatening condition.

through the chest wall using a

The sepsis clinical pathway was

defibrillator.

Red 1

75%

77%

1st

Red 2

75%

74%

3rd

Redhill operational area before

Llanrwst’s defibrillator is behind

A19

95%

96%

2nd

it was rolled out across the

the reception desk at The Eagles

5” Call Answering

95%

96%

1st

Trust’s region of Kent, Surrey and

Hotel, where it can be accessed

Sussex.

around the clock.

originally trialed within SECAmb’s

164 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE Members of the community

Heart Foundation’s ‘Nation

have been learning how to use

of Lifesavers’ scheme which

the device with paramedics

allows communities to purchase

Rhydian Owen and Gemma

the devices for £400.

Access Defibrillator Scheme (PADS), and so far it has trained more than 5,000 volunteers in the use of an AED.

Neale, and Community First Responder Tomos Hughes.

accessible in an emergency.

The life-saving device was funded by West Midlands Ambulance Service, the secure

In the event of an emergency, the Welsh Ambulance Service’s

Rhydian said: “Once someone

control room will tell the caller

suffers a cardiac arrest every

how to access the device

minute counts. They need

and use it until an ambulance

immediate CPR from those

arrives.

around them, who will often be family members or passers-by.

The Welsh Ambulance Service

As well as good-quality CPR the

and British Heart Foundation

patient needs to be treated with

are appealing to organisations

a defibrillator.

across Wales – including workplaces, sports clubs and

“The public can play a vital

community centres – to let them

part in the chain of survival

know if they have a defibrillator

by providing an early call to

that could be used to save a life

999 along with starting CPR

in their latest campaign, Be a

and using a defibrillator when

Defib Hero.

available. It is proven to work and it is essential we get more

Visit www.ambulance.wales.nhs.

people trained and have more

uk for more information about

defibrillators available.”

how to register your device.

Llanrwst’s defibrillator was

The Trust also provides equipment

funded by Llanrwst Town

and training on the use of

Council through the British

defibrillators under the Public

If you are interested in establishing a PADS site or joining an existing team, call the PADS office on 02920 932917.

box was purchased by Shirley

Shirley Community Centre gets a life saving box

Ken Barker, President of

A community centre is the beating heart of one Solihull district in more ways than one thanks to a smart new addition.

speaking to Jeff, one of our

Lions and the venue was sourced by a local Fastaid Community First Responder.

Shirley Lions, said: “We first heard about public access defibrillators at last years’ community carnival whilst local CFRs. We decided to help house one for the community centre and all 25 Shirley Lions members have been trained in CPR and how to use the

The Shirley Centre, located on the Stratford Road in Shirley, Solihull, is now home to a community public access defibrillator (CPAD), a device used to help restart the heart of someone in cardiac arrest. The defibrillator is in a secure yellow box on the front of the building and is easily

defibrillator. It’s very easy to use and logical which means you really can’t go wrong!”

Alan Bailey, Chairman of the Shirley Community Association, said: “We’re a community centre and I’m always keen to engage with our community and this defibrillator is a great addition. I hope it’s never used but it’s reassuring to know it’s here to help anyone who suffers a cardiac arrest. Thank you to the ambulance service and Shirley Lions for the funding and to Creative Electricals for their help in fitting the device.”

Andy Jeynes, the Trust’s Community Response Manager, said: “This is another great defibrillator placement in Solihull. The quicker you start CPR and use a defibrillator on someone in cardiac arrest the better their chances of survival.”

First Responder and Vice Chair, said: “Arriving at a cardiac arrest case to see someone doing CPR and using a defib is a welcomed sight to us and our From left: Ian Holden, General Manager at The Eagles Hotel, Lewis Mullender, bar staff at The Eagles Hotel, Edgar Parry, Llanrwst town councillor, Nelson Haerr, Llanrwst Mayor, Rhydian Owen, Paramedic, and Tomos Hughes, Community First Responder.

ambulance service colleagues

AMBULANCE UK - JUNE

Jeff Way, Fastaid Community

so it’s nice to see another device in the community.”

165 Life Connections - The Affordable CPD Provider: www.lifeconnections.uk.com

NEWSLINE two weekends and pass an

The Lions’ share: club buys gear for First Responders A donation of £15,000 courtesy of the Isle of Man Lions’ Club will provide equipment for extra Community First Responders, who will be providing cover in the Douglas area for the first time.

Roy Wilson of the Lions’ Club said the money was raised in a variety of ways by members, some from charity fundraising events, and some by way of legacies.

‘We had money there in the kitty so we thought we would help the First Responders’ service.

It’s a cause we have supported

assessment course before being allowed to operate. Organisers are currently recruiting more volunteers to expand the cover.

Volunteers are then placed on a rota and are on call, responding to emergency calls in their local area. In addition to giving first aid and life support, First Responders can also relay information to the ambulance team while it is on its way so it knows what to expect.

The six new First Responders completed their training at the end of March and will soon be taking up their new roles. Anyone over 18 is eligible to train. Volunteers use their own vehicles but are not allowed to use blue lights. Anyone wanting more information should contact Gerry.jones@ja.org.im or Steven.Crowe@gov.im

before and previously we gave DAA

equipment,’ he said.

Devon Air Ambulance Trust given £4,000

by Freemasons

supplying six First Responders’

Air Ambulance charities rely on voluntary donations to operate, support from grant-makers like the Freemasons Grand Charity enable the doctors and paramedics to be able to reach patients in emergency situations as quickly as possible saving

£20,000 to provide eight sets of

This time the club will be

Dave Huyton and John Shaddick (paramedics) and pilot Dan Smith with The Rt. W. Bro Ian Kingsbury and his wife Toni

bags, each of which contains

lives in the process.

On making the donation Rt. Worshipful Brother Ian Kingsbury said “We are delighted to be able to show

an automatic defibrillator which

The Devonshire Freemasons

our continued support of

can restore a patient’s regular

have donated £4,000 to the

Devon Air Ambulance Trust

heart beat. The money will also

Devon Air Ambulance Trust.

by presenting this cheque

provide the new volunteers

for £4,000 a great many lives

with other equipment such as

Ian Kingsbury the Rt. Worshipful

would be lost without the swift

a thermometer, blood pressure

Provincial Grand Master of

life-saving help provided by

gauge, first aid dressings, aspirin,

Devonshire presented a cheque

the dedicated air ambulance

oxygen and a uniform.

to charity personnel as part

doctors and paramedics. That

of an on-going relationship

is why the Freemasons are

The Douglas scheme will

between Freemasons and the

so devoted in their support

complement other schemes

Air Ambulance Trusts throughout

of the air ambulance services

already operating in the north,

England and Wales.

throughout England and Wales.

south, east and west of the island.

Air ambulance charities are

SWAS

Rise in assaults against ambulance staff in south west described as “unacceptable” Unions in the South West have condemned a rise in attacks on ambulance crews in the region as “unacceptable”, as health care workers struggle to cope with ever-mounting mounting pressures.

New figures have revealed the number of assaults on South Western Ambulance Service employees rose by more than 7% last year.

This brought the total number of attacks on crew members in 2014 up to 130 – their highest

AMBULANCE UK - JUNE

Since 2007 Devonshire

totally reliant on voluntary

By using trained local volunteers,

Freemasons have given in

donations to operate, we hope

the First Responder scheme aims

excess of £43,000 to the charity

that our contributions will help

to ensure someone is on the

as well as many of the 138

them to continue to save lives in

scene to administer first aid as

lodges situated throughout the

future years”.

Roden said it was a worrying

soon as possible, giving vital initial

county also giving individual

treatment until an ambulance

donations making that figure

Caroline Creer, Fundraising

the increase.

arrives. This is especially

more than £100,000 in total.

Director of the Devon Air Trust

Unison regional organiser Stuart trend which seemed to be on

said “We would like to express

“Obviously we’re extremely

During that same period of time

our sincere thanks to all of the

unhappy about it,” he said. “Years

important for patients who suffer a heart attack or stroke.

level in at least three years.

The Freemasons Grand Charity

Devonshire Freemasons for

ago incidents like this would have

All the Community First

has donated over £1.6 Million to

their continued support of the

been unheard of.

Responders are unpaid volunteers

Air Ambulance Trusts throughout

Charity. Their donations truly do

who undertake training run over

England and Wales.

make a huge difference.”

166 For more news visit: www.ambulanceukonline.com

“In some instances, these

NEWSLINE assaults occur because crews

“This mean crews have to wait

The air ambulance team is able

The upgraded base is the first

have been called to a case where

on the forecourt, and increasingly

to deliver an advanced level of

step towards introducing other

the patient becomes aggressive.

staff are working beyond their

critical care to stabilise patients,

major enhancements to the

In other cases, they may be sent

shifts.”

identify their medical needs and

air ambulance service later

get them to the most appropriate

this year. The launch of a new

known to be challenging. The

A SWAS spokesman said the

hospital for specialist care in the

helicopter specially equipped

ambulance service has a zero-

organisation took all allegations

quickest time possible.

for night operations will enable

tolerance approach to this kind of

of aggression and violence

TVAA to extend its hours of

behaviour and it is important that

seriously and that patients could

coverage and enable its medical

they publicise that and take action

be sent warning letters about

where appropriate.

their behaviour if there was

out to areas or houses which are

sufficient evidence. He added “It is also important that they

that the service encouraged all

support those employees who

incidents to be reported as soon

have been subjected to any kind

as possible.

of abuse because it can be quite traumatic.”

TVAA

The union spoke out on the issue of assaults last month, after three ambulance crew members were attacked by a member of the public in Yeovil. The incident saw a female paramedic attacked

Royal official opening of new air ambulance operations and training base

while buying coffee at a local petrol station before work. Her

HRH The Countess of Wessex

assailant went on to assault two

meets the air ambulance team

ambulance attendants at Yeovil

of the future

ambulance station.

Thames Valley Air Ambulance Branch secretary Chris Nelson

(TVAA) welcomed HRH The

admitted such attacks occurred

Countess of Wessex to RAF

on a regular basis “in the course

Benson, Oxfordshire to officially

of duty”.

open the upgraded operational base and Helicopter Emergency

“None of this would have been possible without the generosity of the public who fund this life-saving service and it was an absolute privilege to come back to the base today.”

crews to respond to more emergency calls, saving more lives Sir Tim added: “The next two years pave an exciting path for our service. The new base provides the foundations for increasing the capability of the air ambulance as we look to undertake night operations. The move into Night HEMS will be a major step change for TVAA enabling the helicopter and crew to bring their life-saving care to the most seriously injured or most seriously ill people by night as well as by day.”

HRH was also introduced to former patients, including Georgie Horlock who, at 24, had a cardiac arrest at Bicester Village last November, as well

Sir Tim Jenner, TVAA Chairman of Trustees said: “TVAA is pushing the

as members of the air crew, fundraising staff, volunteers and donors that support the service.

“Our members come to work

Medical Services (HEMS)

to do a crucial and valuable job

training facility on Monday 11th

responding to life and death

May.

helicopter aviation and on-scene

should be free to carry out their

Meeting current crews, trainee

saving service to patients, where

enough for all they did to help

vital jobs without being physically

air ambulance paramedics and

and when it is needed most.

save my life. I was informed of

assaulted.”

emergency medical doctors

emergencies,” he said. “They

boundaries of medical intervention, patient care to deliver a unique life-

Georgie said: “I can’t thank Thames Valley Air Ambulance

the severity of a cardiac arrest

undertaking pre-hospital

“It was a privilege to welcome The

and how essential it is to have

News of the rise in attacks came

training, The Countess of

Countess of Wessex for a private

medical treatment as soon

as new NHS figures revealed an

Wessex had the opportunity

tour of our upgraded air crew

as possible. It was thanks to

increase in staff taking leave for

to view demonstrations of

base and demonstrate to HRH

the expertise and advanced

anxiety, stress and depression.

advanced on-scene patient care.

how our innovative air ambulance

medical equipment that the air

service is saving lives across the

ambulance brought to the scene

Nationally, the number of health Since 2000, medical innovations

counties of Berkshire, Oxfordshire

that I am not only alive today, but

for these conditions has more

on board TVAA have advanced

and Buckinghamshire.

also have fully recovered months

than doubled since 2010. Mr

from basic medical kits to a full

later with no brain damage.

Roden said it was “not surprising”

range of life-saving equipment.

“The new purpose-built facility has

given the pressures that cuts were

TVAA was the first air ambulance

a custom built training room to

“None of this would have been

putting on services.

in the country to carry an I-Stat

ensure the most advanced trauma

possible without the generosity

machine used for immediate

and emergency medical expertise

of the public who fund this

“When ambulances get to

blood analysis helping to shave

is on board, with upgraded

life-saving service and it was an

hospitals they find departments

off valuable seconds in the

accommodation facilities for the

absolute privilege to come back

which are backing up,” he said.

golden hour.

air crew.”

to the base today.”

AMBULANCE UK - JUNE

service employees taking leave

167 Do you have anything you would like to add or include in Newsline? Please contact us and let us know.

NEWSLINE EEAST

Ambulance service misses out on new contract for out of hours and NHS 111 services in Norfolk and east Cambridgeshire The region’s ambulance trust has lost out on the new contract to run the NHS 111 service and out of hours urgent primary care services in Norfolk and part of Cambridgeshire.

Unions have expressed disappointment at the decision, but commissioners stressed that new operators IC24 - awarded a five-year contract - were an “experienced” social enterprise.

The East of England Ambulance Service NHS Trust (EEAST) contract is due to expire at the end of August and the decision to award the new contract to IC24 was made by the NHS Clinical Commissioning Groups for Norwich, North South and West Norfolk.

The current Norfolk 111 service employs 25 staff and the Norfolk out of hours service employs 70.

Staff are set to be offered the opportunity to transfer to IC24 with their NHS pay and conditions are protected.

Dr Andrew Wordsworth, local GP and chairman of Wisbech local commissioning group, said: “For patients, there should be no changes at all – they will still be able to phone 111 for advice and support seven days a week outside GP practice opening hours.”

David Ramscar, Dr Simon Topham, Dr Yvonne Owen and Steve Pratton

But Fraer Stevenson, Unison

63 firefighters were recognised

The scheme has allowed lives

branch secretary for EEAST, said it

for their service in a ceremony

to equip and train Lincolnshire

was “really disappointing”.

at the charity’s fire and rescue

firefighters with the skills and

headquarters at South Park,

tools required to react in an

Lincoln.

emergency.

given the interconnection between

Clinical director of LIVES Dr

Dr Owen said: “The award

111 and 999 services this is an

Simon Topham and Lincolnshire

ceremony not only marked an

incredibly worrying decision by

fire and rescue CFO David

incredible milestone and hard

commissioners,” she said, adding

Ramscar presented the 28

work of these co-responders, but

many members of staff were

attending firemen with Ten Year

also the success of the fire and

“devastated” by the news.

Awards.

rescue co-responder scheme. I

“The ambulance service has provided an excellent service, and

have worked hard to support the An EEAST spokesman said: “The

Dr Topham said: “I was

scheme, and it has become an

feedback we get from patients is

extremely proud to be part of the

important part of LIVES services

overwhelmingly positive, so we

Ten Year Award ceremony, which

across Lincolnshire.”

will all be sad not to be providing

celebrated the work of these

this service for patients in the

amazing individuals from across

The scheme now has 21 local

future.”

Lincolnshire, all of who have

fire stations involved which help

devoted their time to LIVES.

LIVES to deliver its life-saving

Firefighters praised for a decade of commitment

While details of the staff transfer

services across Lincolnshire.

“All of these firefighters have served the community in an

During the ceremony, Steve

integral way and helped to

Pratton, East Midlands

provide invaluable pre-hospital

ambulance service paramedic

have yet to be agreed by the

CO-RESPONDER fire and

care to local people during

and Lincolnshire community

ambulance service and IC24, it will

rescue firefighters across

medical emergencies.

first responder coordinator,

follow strict protocols and staff are

Lincolnshire have been

set to be involved in the process.

awarded for ten years’ voluntary

“The LIVES fire and rescue

service to LIVES.

scheme is a crucial service,

addressed the firefighters, thanking them for their services and discussing the importance of co-responding across the county.

AMBULANCE UK - JUNE

IC24, a community interest

which was launched to enable

company that invests any surplus

The charity is an emergency

firefighters to work alongside

income back into services,

care service whose volunteers

LIVES during emergencies. I

already provides the NHS 111

provide vital help in the minutes

am pleased to see how far the

and out of hours service in Great

before ambulance crews arrive

scheme has come and we will

Yarmouth and Waveney, and in

at the scene of an accident or

continue to develop the scheme

South Essex among others.

emergency.

across Lincolnshire and see how

Local bases will be unchanged,

Local firefighters support LIVES

a new call centre is planned in

during emergencies helping

Trustee of LIVES, Dr Yvonne

service has been described

Norwich and doctors and nurses

to deliver first aid, providing

Owen MBE played a major part

as “first class in every way”

will be able to continue their shifts

oxygen therapy and administer

in the launch and running of the

after achieving 100% patient

as normal.

resuscitation.

fire and rescue scheme.

satisfaction.

EEAST

Praise for ‘first class’ ambulance service in patient survey

it can grow.”

The region’s ambulance

168 For further recruitment vacancies visit: www.ambulanceukonline.com

NEWSLINE Dozens of people who used the emergency ambulance service in January responded to the latest patient survey and all respondents said they were very satisfied, satisfied, or fairly satisfied with the care they received from the East of England Ambulance Service NHS Trust (EEAST).

“Very professional”, “everybody brilliant” and “no praise is high enough” were just some of the comments in the Trust’s latest patient experience report, with two saying “first class in every way”.

Ninety-three percent of respondents who used the 999 service in January said the time they waited for an ambulance to arrive was very acceptable, acceptable, or fairly acceptable, according to results published this week.

More than 90% also said they felt they were involved in the decisions regarding their care and 97.9% of respondents said the care they received exceeded or met their expectations. Almost 90% described their journey to hospital as very comfortable or comfortable.

Anthony Marsh, EEAST Chief Executive, said: “January was a very busy month for all our staff as a result of increased demand, so I am delighted to hear that there was 100% satisfaction from patients in this survey.

“These fantastic results are testament to the hard work of our staff and the dedication and high levels of care they deliver day after day, in often difficult circumstances.

Larrey Society supports paramedic law change

The members, who work in NHS, independent and voluntary ambulance services, were polled on the issue and there was an overwhelming endorsement for it.

“The only caveats were that paramedics should be given advance education and training and be appropriately recompensed” said David Davis, the Society’s Founder.

The proposal is designed to make better use of paramedics’ skills, in providing highly responsive services across the UK that deliver care as close to home as possible for patients with urgent care needs.

The need for highly skilled paramedics with the ability to “see and treat” more patients at the scene was highlighted by NHS England in a report in 2013 which envisaged the development of NHS ambulance services into community-based mobile urgent treatment services. This vision requires the Paramedic profession to have appropriate prescribing responsibilities and access to medicines to enable timely treatment and even better care for patients - first time and in the right place.

NHS England is currently conducting a consultation, which closes on 22 May, on the proposal with support from the College of Paramedics, the Medicines and Healthcare products Regulatory Agency (MHRA), the Department of Health, the Northern Ireland Department of Health, Social Services and Public Safety, the Scottish Department of Health and Social Care and the Welsh Department of Health and Social Services.

The proposal is being taken forward as part of the AHP Medicines Project under the Chief Allied Health Professions Officer within NHS England.

The full independent prescribing by paramedics’ consultation and all relevant documents can be accessed via the NHS England website.

EEAST

Eight times inappropriate calls were made to EEAST this year What do a dead squirrel, a sick dog, a dropped burger, and a locked door have in common?

They are all examples of “emergency” calls the East of England Ambulance Service NHS Trust’s (EEAST) has received this year, which it is highlighting to urge the public to use 999 wisely to support its Right Call campaign.

Examples of the most inappropriate calls the Trust’s emergency operations centres have received so far in 2015 include: 1. ‘Is it ok for a little squirrel to die?’ - Caller tries to argue the case that an ambulance should have been sent to a squirrel in the Epping Forest area of Essex who had been the victim of a ‘hit and run’. Two ambulance crews had been dispatched until it was established that the ‘someone’ was a squirrel.

2. ‘I’ve gone out shopping and locked myself out of my house.” - Shoeburyness woman needing emergency locksmiths.

3. ‘My dog is vomiting blood’ woman in Wisbech calls 999 for a sick pet. She is advised to phone a veterinarian.

4. ‘I’ve eaten too much take-away food” – Chelmsford woman feeling a bit sick after a day of indulgence.

5. “My feet hurt after wearing too small shoes,” – Peterborough man needs an emergency cobbler.

6. ‘I’ve dropped my burger and it is bleeding,’ – Basildon caller has take-away accident.

7. ‘I have been dieting and feel lethargic’ – Hitchin man’s slimming efforts suffer a setback.

8. ‘I need to go to hospital and I don’t get paid until tomorrow’ – Benfleet man calls 999 for a free taxi service.

The Trust receives on average around 2,500 calls a day.

However, not all of them are lifethreatening or require emergency care.

Bosses from EEAST are also advising the public that such inappropriate or prank calls could divert ambulance resources from genuine emergencies such as cardiac arrests, strokes and patients with breathing difficulties.

Over the last two years, the Trust has received 1,248 hoax calls and front-line crews have attended almost half of those, believing them to be genuine emergencies, according to new figures.

Gary Morgan, Regional Head of Emergency Operations Centres, said: “We’re an emergency service and our front-line staff are trained to save lives.

“However, sadly, some of the calls we receive are not even medical related and we will refer hoax calls to the police.

“We prioritise all life-threatening calls to get the quickest possible response. However, that response can be affected if our call handlers and front-line staff are dealing with inappropriate 999 calls.

“We would strongly urge people who think it is funny to make a prank call to stop and think about the potential consequences.”

AMBULANCE UK - JUNE

“It is great to read such positive comments from our patients and we look to learn and improve from all the feedback we receive.”

Members of The Larrey Society, the cross sector “think tank” for emergency medical services support the proposed change in the law to introduce independent prescribing by paramedics across the United Kingdom, it was announced.

169 For all your equipment needs visit: www.ambulanceservicesuppliers.com

IN PERSON EMAS News

News

YAS News

Chief Executive appointed

Canvey lifesaver retires after 30 years in ambulance service

Yorkshire Ambulance Service appoints new Chief Executive and Director of Operations

Canvey lifesaver Nigel Davies pulled on

Yorkshire Ambulance Service NHS Trust

his green paramedic’s uniform for the final

(YAS) is pleased to announce that it has

time this week after a 30 year career in the

appointed Rod Barnes as its Chief Executive.

Following applications and an interview process involving strong candidates from an international field, East Midlands Ambulance Service (EMAS) Chairman, Pauline Tagg, has today appointed Sue Noyes as Chief Executive.

Sue joined EMAS as Interim Chief Executive in October 2013, and has more than 20 years’ experience in the NHS. Chairman, Pauline Tagg said: “We had strong candidates from an international field apply for the Chief Executive role. Sue has a proven track record of working with staff to help them achieve their full potential and improve services for patients and communities.

“As with most public services there are still big challenges to face and we have strong plans in place to address them. Together with the continued backing of our Commissioners and stakeholders, and the support and tremendous hard work of all our colleagues, I am confident that Sue will continue to move EMAS in the right direction.”

Sue Noyes, EMAS Chief Executive said: “I am delighted. We have started a journey here at EMAS, and I’d like to thank all our staff, volunteers, stakeholders and our patients for their support to the organisation, and to me personally over the last eighteen months. I very much look forward to working with them in the future. ‘’

ambulance service.

Rod has held the post on an interim basis On Wednesday 13th May colleagues threw

since November 2014 and prior to that he was

a farewell party for the grandfather-of-three –

Director of Finance and Performance at the

who retired having devoted more than half his

Trust as well as Deputy Chief Executive.

life to the service in Essex.

Chairman of the Trust Ms Della M Cannings QPM The 58-year-old has worked at Canvey station

said: “With this appointment Rod will continue

for all but the first year of his 30 years and four

to deliver the progress he has started with

months’ service.

immediate effect. Rod is very experienced and well respected within the NHS, particularly in the

Nigel said: “I have really enjoyed being in the

finance sector, in both acute hospitals as well as

ambulance service. You make a big difference

within ambulance trusts. His experience is crucial

to people’s lives. The colleagues that you work

to YAS going forward and delivering modern

with are a big part of the job. I have made

services and improved facilities for patients as

some great friends.”

well as securing Foundation Trust status.

A former mechanic for the Ford Motor

“In addition to appointing Rod as Chief

Company, Nigel began working in patient

Executive, YAS has also selected Dr David

transport services in Basildon and soon after

Macklin as our permanent Director of

moved to Canvey Island after training as an

Operations. David is an experienced clinician

ambulanceman. He qualified as a paramedic

and has been Interim Director of Operations

in the mid-90s then 10 years later took his

since November 2014. As the interim director

clinical skills to the next level, becoming an

he has already started the process of

emergency care practitioner (ECP).

modernising our A&E workforce to improve our response to patients and ensure there is clear

The keen angler and motorcycle enthusiast, who

career progression for all our staff and he will

currently lives on Canvey Island with wife Teresa,

continue this going forward.

now plans to move closer to family in Suffolk.

“The Board is looking forward to continuing He said: “I’ll be able to get in the garden

to work with both Rod and David and the

and go fishing. I’ve got a 1965 Royal Enfield

stability their appointments will bring to the

Crusader which I rebuilt from a box of bits.

organisation.”

Hopefully I’ll be riding around the country lanes in Suffolk occasionally.”

Rod Barnes added: “I am delighted to be offered and accept the role of Chief Executive. We have

AMBULANCE UK - JUNE

Chris Allen, East of England Ambulance

started a journey over the last six months to

Service NHS Trust (EEAST) duty locality officer

deliver our vision to provide world class services

for Southend, said: “Nigel is a well-respected

for the people of Yorkshire and to provide

and well-liked member of staff. He’s one of the

rewarding careers and a working environment

old boys and with him leaving we’re losing a

that supports all staff to fulfil their potential.”

lot of experience.”

Dr David Macklin said: “I am very pleased to

Sue Noyes EMAS Chief Executive

The Trust’s Chief Executive, Anthony Marsh

have been given the opportunity to take on

attended Nigel’s farewell gathering. He

the substantive post of Executive Director of

said: “Nigel has been an excellent and loyal

Operations. I have really enjoyed carrying out

emergency care practitioner and he will be

the role on an interim basis over the last six

sadly missed in Essex. I wish him all the best

months and believe that I have started to make

in his well-earned retirement.”

improvements for both patients and staff.

170 For more news visit: www.ambulanceukonline.com

IN PERSON second man. He later spent 24 years with the British Transport Police, ending his career as a constable at Heathrow Airport and earning the long service award.

“I’ve had a wonderful time,” said Keith.

“My only regret is leaving friends and colleagues behind but I’m bowing out to a nice retirement. I just hope I’ve made a difference along the way.”

Keith’s ambulance service career began in 2000 in patient transport services at Oldchurch Hospital. For two years from 2001 he worked on an urgent support vehicle in Chelmsford and provided relief Chairman Della M Cannings QPM with Dr David Macklin (left) and Rod Barnes (right)

“I have been Associate Medical Director

His new deputy is Matt McDonnell, Group

at the Trust for the last six years and this,

Managing Director of Medicare EMS Group

together with my experience as an A&E and

UK Ltd, whose headquarters is in Chelmsford,

pre-hospital care doctor, will provide a good

Essex. A former fire-fighter, he joined the family

grounding to help to take forward clinical and

business in 2007. The firm is one of the leading

operational developments. This is a really

UK independent specialist organisations in

exciting time for Yorkshire Ambulance Service

pre-hospital care and event medicine and

and I am looking forward to leading the

provides cover at an array of prestigious

Emergency Operations Team and supporting

venues throughout the UK. Medicare were

staff through the future challenges and

the only independent supplier contracted

opportunities we face.”

to provide medical provision at the 2012 Olympics & Paralympics.

News

New team at the top

The IAA represents 50 independent ambulance firms across the country which predominantly cover a variety of events from air-shows to

The Independent Ambulance Association

festivals, but also patient transport services,

has a new chairman and deputy chairman.

organ transportation and, increasingly, blue light services for NHS hospital trusts.

After a period as deputy and then interim chair, James Barnes, Managing Director of Private Ambulance Service Ltd of Basildon, Essex, has been unanimously voted in by the Board as chairman of the largest representative body for independent providers in the country.

cover in Ongar, Basildon and Harlow.

He served as an emergency medical technician (EMT) in Southend until 2008 – where he spent two years on the Essex Air Ambulance – before being transferred to Basildon.

Keith, an aircraft enthusiast with a passion for flight simulation, said: “I enjoyed my time on the air ambulance. There was lots of variety. It was very exciting and enjoyable and I made a lot of good mates there.

“All my life I’ve been in the public sector.

I feel proud. I was awarded all three Jubilee medals given to serving members of emergency services, which is quite an achievement.

“I have had a wonderful career in the ambulance service so it was a very sad moment when I finished. I’ll miss the

News

comradeship and sticking together. We’ve

Essex ambulance stalwart retires after four decades in public services

come through some hard times and things are definitely on the up now. Hopefully they will continue to get even better.”

During a farewell gathering, Keith was

After dedicating 40 years to public

presented with a crest by East of England

with 6 ambulances and a handful of staff in

services, Keith Coleman is hanging up

Ambulance Service NHS Trust (EEAST)

July 2012. The company now employs more

his uniform and looking forward to a new

Chief Executive, Anthony Marsh.

than 200 full time staff and has approximately

life in the Spanish sunshine.

100 vehicles in its fleet. It specialises in complicated patient transport journeys.

“The Chief congratulated me and it was Along with wife Dee, the 60-year-old

lovely,” said Keith. “We had tea and cakes

Basildon grandfather-of-four will be jetting

and a chat. He even asked me about the

Before starting the business, James worked for

off to south of Alicante, where he will retire

way forward and he listened to my views.

another independent ambulance service where

following 15 years with the ambulance

I’ve always held him in high esteem due

he gained experience in a variety of roles. He

service in Essex.

to what he’s achieved, starting in patient

was previously contracts manager at Barnet &

transport services and working his way up.

Chase Farm Hospital, and also has experience

Keith started his career with British Rail after

I’ve always thought that’s what new staff

in training and Health & Safety.

leaving school, assisting as a train driver’s

should aspire to.”

AMBULANCE UK - JUNE

Private Ambulance Service started trading

171 Do you have anything you would like to add or include? Please contact us and let us know.

IN PERSON Chris said: “There is currently no standard layout for paediatric equipment in ambulances or emergency response cars

a new product, new product design and development and filing Intellectual Property such as patents and design rights.”

and so this could help to fill that gap.

“My Board has the potential to be placed in every ambulance and emergency response

The East of England Ambulance Service currently runs 323 Ambulances and over 200 Rapid Response Vehicles.

car in the country and could be adopted worldwide. It could also be used in day care centres, nurseries and schools.

“In addition to helping improve care for the child, there is also the potential to reduce stress for the ambulance practitioner in these situations. I plan to use the prize money towards getting a working prototype made to take the project forward.”

South west Essex senior locality manager Alan Whitehead, who also attended the farewell event, added: “Keith’s one of the most enthusiastic people I know.

People go and talk to him and he’s known affectionately as ‘Granddad’ on station.

He’s always done a really good job, he always has a good word to say about others, he has a positive manner and he has embraced change. He’ll be very sadly missed.”

Commenting on the winning idea, Chris Armstrong, Marketing Manager at Health Enterprise East said: “We were very impressed with this idea and could see the potential to improve patient care in ambulance and other settings. This was our third Innovation Voucher Competition and we were delighted to receive a high number of quality entries from our Member Trusts for Medical Technology which included ideas for medical devices, clinical equipment, diagnostic assays or kits and

News

New Paediatric Resuscitation and Treatment Board Highly Commended in Innovation Voucher Competition

software applications.

“The Voucher money can be used to help progress the inventors’ idea in a number

“We were very impressed with this idea and could see the potential to improve patient care in ambulance and other settings. This was our third Innovation Voucher Competition and we were delighted to receive a high number of quality entries from our Member Trusts for Medical Technology which included ideas for medical devices, clinical equipment, diagnostic assays or kits and software applications.”

of ways such as: feasibility research on

A Duty Locality Officer at East of England Ambulance Service NHS Trust is celebrating being ‘highly commended’ in an Innovation Competition and winning funding worth £500 to help progress his idea for a Paediatric Resuscitation and Treatment Board.

The Innovation Voucher competition was organised by Health Enterprise East, a leading NHS Innovation Hub based in Cambridgeshire.

AMBULANCE UK - JUNE

The Paediatric Resuscitation and Treatment Board, devised by Chris Allen who is based in Southend, is for use when treating a very sick child in the pre-hospital environment.

The Board brings all the required treatment items together in one place and acts as a treatment platform, as well as carrying guidance information as an aide memoire.

Left to right: Chris Allen, Duty Locality Officer, East of England Ambulance Service receives his Highly Commended Innovation Voucher plaque from Chris Armstrong, Marketing Manager, Health Enterprise East.

172 For further recruitment vacancies visit: www.ambulanceukonline.com

COMPANY NEWS

PRIMETECH’S MULTINET COMMS SYSTEM SELECTED FOR HART UK AMBULANCE INCIDENT MANAGEMENT TECHNOLOGY FRAMEWORK Primetech’s pioneering MultiNet Comms system satisfies requirement for delivering powerful, portable, multi-agency incident ground voice, data and video communications for UK ambulance services.

After a thorough evaluation process, leading UK communications developer and integrator Primetech (UK) Ltd has been selected as an approved supplier for the national HART

Ambulance Incident Management Technology framework agreement.

The inclusion of Primetech (UK) Ltd in the framework agreement was announced recently by the West Midlands Ambulance Service NHS Foundation Trust.

The trust managed the framework supplier assessment process on behalf of all UK ambulance services.

>>>

AMBULANCE UK - JUNE

“Our integrated MultiNet Comms solution has been specifically created to deliver full interoperability between different HART teams as well as multi-agency interoperability between HART teams and fire, police and other parties involved in emergency response. It has also been created with affordability in mind, helping to provide higher levels of high bandwidth communications at significantly lower cost.”

173 For all your equipment needs visit: www.ambulanceservicesuppliers.com

COMPANY NEWS Primetech’s inclusion within the framework agreement means that the company’s unique MultiNet Comms range of advanced, portable, interoperable incident ground communications, imagery and mobile satellite broadband solutions can now be procured by all UK HART ambulance fleets, the first time this has been possible.

The MultiNet Comms system satisfies the HART framework requirement for powerful, flexible and portable incident ground communications using the most up-to-date technologies. The system is designed to be fully interoperable between HART teams from different ambulance services, as well as between HART teams and other emergency services.

MultiNet Comms units are housed in a series of rugged waterproof ‘boxes’, delivering terrestrial, body-worn and UAV video, plus voice and internet access over 2.4 and 5.8 GHz WiFi via a mesh network and 3G/4G. The system also supports private cellular networks and body monitoring devices and is powered by light, powerful, swappable internal batteries.

The units within the Primetech MultiNet Comms product range include: • Incident Ground Extender nodes • Command Master/Primary nodes • Private Cellular Network nodes • Unmanned Aerial Vehicles capable of transmitting live imagery • High speed Ka-band broadband Satellite system using a waterproof ruggedised controller linked to a C-Com Fly-75 satellite dish.

Henry Walker, director of Primetech said: ‘Primetech (UK) Ltd is delighted to have been selected as a HART framework agreement supplier for this important national contract. The company has pioneered the development and introduction of proven communications technologies across a wide range of emergency services throughout the UK, and we now look forward to supporting HART teams as they perform their important life saving work.

‘Our integrated MultiNet Comms solution has been specifically created to deliver full interoperability between different HART teams as well as multi-agency interoperability between HART teams and fire, police and other parties involved in emergency response. It has also been created with affordability in mind, helping to provide higher levels of high bandwidth communications at significantly lower cost.’ www.primetech.co.uk

AMBULANCE UK - JUNE

174 For more news visit: www.ambulanceukonline.com

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THE CLASSIFIED SITE For For further further information information or or to to make make aa reservation reservation please please contact contact

Terry Terry or Rachel

Tel: Tel: 01322 660434 Fax: Fax: 01322 666539 email:

info@mediapublishing info@mediapublishing company.com company.com or or by post to: Media House, Media 48 High Street 48 Swanley Kent BR8 BQ Kent

Life Connections Connections 2014 Life Exmed Study Study Day Day Exmed

Theme:Difficult DifficultAirway AirwayCourse Course EMS™ EMS™ –– An An introduction introduction Theme: TH Thursday15 15TH May 2014 2014 Thursday May KetteringConference ConferenceCentre, Centre,Kettering Kettering NN15 NN15 6PB 6PB Kettering

TIME: A.M TIME: A.M

PRESENTATION PRESENTATION

TIME:P.M P.M TIME:

08.30 - 09.00 08.30 - 09.00

Registration Registration

12.00 - 12.30 12.00 - 12.30

Skill Stations Skill Stations Rotation 2 Rotation 2 Lunch, Exhibition Lunch, Exhibition Skill Stations Skill Stations Rotation 3 Rotation 3 Skill Stations Skill Stations Rotation 4 Rotation 4 Airway Self Scope Video Airway Self Scope Video Tea/Coffee, Exhibition Tea/Coffee, Exhibition Practical Moulages Practical Moulages Wrap up Wrap up CPD certificate provider CPD certificate provider

Delegate Rate: £72.00 (inc VAT) Delegate Rate: £72.00 (inc VAT)to visit over 60 trade stands. includes: delegate bag, refreshments and the opportunity includes: delegate bag, refreshments and the opportunity to visit over 60 trade stands.

Only 7 places remain available!!

Only 7 places remain available!!

AMBULANCE UK - JUNE

09.00 - 09.15 Introduction & History of the Course 09.00 - 09.15 Introduction & History of the Course 12.30 - 13.30 09.15 - 09.45 The Airway Algorithms 12.30 - 13.30 09.15 - 09.45 The Airway Algorithms 13.30 - 14.00 09-45 - 10.30 Prediction of the Difficult Airway 13.30 - 14.00 09-45 - 10.30 Prediction of the Difficult Airway 10.30 - 11.15 BVM and Laryngoscopy 10.30 - 11.15 BVM and Laryngoscopy 11.15 - 11.30 Tea/Coffee, Exhibition 14.00 - 14.30 11.15 - 11.30 Tea/Coffee, Exhibition 14.00 - 14.30 11.30 - 12.00 Skills Stations (4 rotations/30 min. each) 11.30 - 12.00 Skills Stations (4 rotations/30 min. each) 14.30 - 14.45 Group 1 BVM, ETI 14.30 - 14.45 Group 1 BVM, ETI Group 2 EGD’s & Rescue Airways 14.45 - 15.00 Group 2 EGD’s & Rescue Airways 14.45 - 15.00 Group 3 Needle & Surgical Airway 15.00 - 17.00 Group 3 Needle & Surgical Airway 15.00 - 17.00 Group 4 Video Laryngoscopy 17.00 Group 4 Video Laryngoscopy 17.00 Topics and Speakers correct at the time of press but may be subject to change Topics and Speakers correct at the time of press but may be subject to change

PRESENTATION PRESENTATION

To register call 01322 660434 or visit: To register call 01322 660434 or visit:

www.llifeconnections.uk.com ifeconnections.uk.com www.

For all your equipment needs visit: www.ambulanceservicesuppliers.com

175

Hands Down Nobody Beats ZOLL When it Comes to CPR

CPR quality is crucial. In systems that have focused on improving CPR quality, both in and out of the hospital, survival rates from sudden cardiac arrest have doubled, or even tripled.1,2 When it comes to assisting rescuers in providing the best CPR possible, no one is more experienced or can offer you as much as ZOLL®.

Real CPR Help® — Guides rescuers to proper depth and rate of compressions with real-time audio and visual feedback See-Thru CPR® — Reduces the duration of pauses during CPR by filtering CPR artifact so rescuers can see the underlying rhythm CPR Dashboard™ — Displays depth and rate of compressions and assists rescuers in achieving full compression release

Learn how ZOLL technology can help you improve CPR quality at www.zoll.com/uk/handsdown.

1 2

Bobrow BJ, et al. Ann Emerg Med. 2013 Mar 7. doi: 10.1016/j.annemergmed.2012.12.020. [Epub ahead of print].

Sell RE, et al. Circulation. 2009;120 (18 Supplement): S1441.

MCN EP 1410 0063