Scottsdale@Work May/June 2009

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Stars Among Us Plus Legislative Update Member Spotlight Camille Hill, Merestone Profile of Success Bill Banchs, Scottsdale Cultural Council

www.scottsdalechamber.com

Business Volunteer Award recipients move forward by giving back

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official publication of the scottsdale area chamber of commerce

RICK MCCARTNEY, Publisher Media Publishers Group, LLC Michelle Jacoby, Editorial Director Media publishers group DEBRA KUFFNER, Managing Editor SCOTTSDALE AREA CHAMBER OF COMMERCE

Community Stars

Mike Binder, Assistant Editor SCOTTSDALE AREA CHAMBER OF COMMERCE

When I was 14, about to leave my comfortable surroundings for a boarding school in the woods of New Hampshire, my father and I sat down for one of our very few serious talks.

STEPHEN GAMBLE, creative director Media publishers group louise ferrari, operations manager Media publishers group dee dee hixson, Cami Shore account executives | Media publishers group

He looked at me and said, “Son, my job is almost complete. I can give you one of the nation’s finest educations. I can show myself to be a good person and hope that you follow that lead, but I can’t make you a good person. Only you have that power, fueled by the choices you make. Make the choice to give as much as you take, and everything else in your life will fall into place.”

SERGIO Dabdoub, Photography

Rick Kidder, President & CEO rkidder@scottsdalechamber.com Debra Kuffner Chief Operating Officer dkuffner@scottsdalechamber.com Cindi Eberhardt Vice President ceberhardt@scottsdalechamber.com 4725 N. Scottsdale Road, Suite 210 Scottsdale, AZ 85251 Ph 480.355.2700 fax 480.355.2710 www.scottsdalechamber.com

Board of Directors Executive Committee Board Chair Karen Wittmer-Jekel

PUBLIC POLICY ADVISORY COUNCIL Mike Manson

VICE CHAIR Kurt Zitzer, Partner Meagher & Geer, PLLP Immediate Past Chair Tom Sadvary, President/COO Scottsdale Healthcare TREASURER Mark Eberle, Managing Director Henry & Horne, PLLP ECONOMIC DEVELOPMENT ADVISORY COUNCIL Eric Larson, Vice President Business Development A.R. Mays Construction

Scottsdale Partnership Melinda Gulick, VP Community Life DMB Associates AT LARGE MEMBERS Kurt Brueckner, Partner Titus, Brueckner & Berry Angela Creedon Community Development Manager Arizona Public Service

I confess that I didn’t fully comprehend his meaning at the time, but slowly I came to realize that if I gave my most precious resource—my time—then I could make an impact. I also realized that better things came my way if I gave my time to those who could put it to good use. I got something out of volunteering, and it took me a while to realize that that was not just OK, it was the point!

Volunteers at the Chamber do so for a variety of reasons. Some will volunteer for the pure enjoyment that comes from giving their time. Others do so in order to help build their own business by finding significant ways to be known and to know others. Some of our volunteers are working to help rise the tide for all businesses in our organization. Why someone volunteers is not important. It is the fact that people have made the choice to volunteer at the Chamber that makes our organization stronger.

To the more than 200 individuals who make the choice to give their time and talents to make the Chamber a better organization, we wish to thank you from the bottom of our hearts. You make the difference!

Steve Helm Senior Manager / Property Manager Scottsdale Fashion Square

EMERGING ISSUES Michael Ryan, General Manager Scottsdale Republic/ The Arizona Republic

Rick Kidder, President/CEO Scottsdale Area Chamber of Commerce For a complete list of members of the Scottsdale Area Chamber of Commerce Board of Directors, please visit: www.scottsdalechamber.com

MEMBERSHIP ADVISORY COUNCIL Dale Fingersh, President The Right Direction

Rick Kidder, President/CEO

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6360 E. thomas rd. Suite #210 scottsdale, AZ 85251 Phone (480) 588-9505 Fax (480) 584-3751 info@mpgcompany.com www.mediapublishersgroup.com © Copyright 2009. All Rights Reserved.

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You can help us prevent waste by passing this publication on to a friend or business colleague and recycling it when you’re through. Please email dkuffner@scottsdalechamber.com to change the contact name or remove yourself from the mailing list. Thank you.

2009 | SCOTTSDALE@WORK | MAY / JUNE

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Photos: Sergio Dabdoub

Scottsdale at Work Magazine is published bi-monthly by Media Publishers Group, LLC. The publication is distributed to membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your editorial submissions and news for review by our editorial department by emailing editor@scottsdalechamber.com. To subscribe to Scottsdale at Work, please send check or money order for $16.00 to Media Publishers Group, P.O. Box 32055, Phoenix, AZ 85064 or call (480) 588-9505 ©Copyright 2009, Media Publishers Group, LLC. All rights reserved. Media Publishers Group and the Scottsdale Area Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of the Publisher or the Chamber.

MAY - JUNE | 2009 | issue 13

contents

Member Communiqué

Features 6 Stars Among Us

eet the 2009 Business Volunteer M Award recipients

9 Legislative Update

East Valley Chambers of Commerce Alliance

MC - 1 MC - 2 MC - 3 MC - 4 MC - 6 MC - 8

Member Spotlight Events Calendar Chamber@Work New Members Chamber News In Focus

Departments

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5 Member News City news, updates and announcements 20 Profiles: Women In Business Women-owned businesses 22 Profile in Success Bill Banchs, Scottsdale Cultural Council

Tom Sadvary, Scottsdale Healthcare

MC-1 Connect: Scottsdale@Work is for you, and about you. What stories do you want to read?

What business tips or resources would help you.

Email your story ideas to Debra Kuffner at dkuffner@scottsdalechamber.com.

Save the Date

Strategies for Social Media You’ve heard the hype. Now it’s time to be part of the excitement!

Think Facebook is reserved for teenagers and soccer moms?

Think again. Social networking is one of the most powerful tools being used in business today. Twitter, LinkedIn and Facebook can help you generate leads, build brand loyalty, position yourself as an expert and more. We will help you identify your strategy, determine which communication tool is the best one for you and give you solutions to measure your results.

If you’re looking to build your business and expand your network, now it’s time to get down to business and create your plan of attack.

Join us on May 25 to learn how social media can directly benefit your business.

Wed., May 25 Western International University 8860 E. Chaparral Rd. #120 7:30 to 8 a.m. – Registration and networking 8 to 10 a.m. – Educational workshop $25 members, $75 non-members

On The Cover: 2009 Business Volunteer Award recipients (left to right): Mary Christmas, Steve Helm, Holly Schor and Tom Sadvary. Photographed at the Estate House by Sergio Dabdoub.

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MAY / JUNE | SCOTTSDALE@WORK | 2009

membernews

Taste Downtown Scottsdale’s Freshest Flavors

RESTAURANT & LOUNGE

Gateway to McDowell Sonoran Preserve opens The City of Scottsdale, along with the McDowell Sonoran Preserve Commission and the McDowell Sonoran Conservancy, hosted the Gateway to the Preserve Dedication on May 2. An open house included demonstrations, educational information and wildlife animal exhibits, while conservancy stewards led short hikes, and equestrian and bicycle rides.

A formal dedication included Vice Mayor Ron McCullagh, State Senator Carolyn Allen, artist and preserve advocate Pete Chasar, and McDowell Sonoran Conservancy and McDowell Sonoran Preserve Commission representatives.

The Gateway is the largest and most strategically located access point to the Preserve. For more information, contact the Preservation Office at 480-312-2577.

Sounds of Summer

Enjoy a Taste of Vermont

Enjoy music under the stars as McCormick-Stillman Railroad Park launches its free Concert Series through June 5. Bring a blanket or chair, and enjoy the sounds of local bands. For information, call 480-312-2312 or visit www.therailroadpark.com.

Recognizing that people are busy, the new owners of the Vermont Sandwich Company are now offering delivery services for small fee. The minimum order amount is based on distance from the restaurant’s location, starting as low as a $10 order for delivery within five miles of their location. Catering orders over $75 are also available for a small fee. Advance orders by phone, fax or e-mail are suggested to guarantee a specific delivery time.

Cavaillere Blacksmith Shop Celebrates 100 Years!

Show your Chamber Pride!

Thanks to Chamber member Print Time, Airpark Tradeshow attendees were the first ones to wear our “I love the Scottsdale Area Chamber” and “I love the Scottsdale Airpark” stickers! Need a sticker? Get them at any chamber event while they last. Need printing done on time, every time? Contact Clint at Print Time at 602-252-3900 or visit www.printtime.com.

www.scottsdalechamber.com

George “Doc” R. Cavalliere, the patriarch of the pioneer Cavalliere family at 92, and the eldest living Scottsdale native, was helped by dozens of longtime friends including Scottsdale Mayor Jim Lane to observe 100 years since the family established residence in the then tiny, dusty village of Scottsdale. Doc’s parents, Mary Alice and George S. “Cavie” Cavalliere were both teenagers when they arrived in 1909 to put down roots and open the Cavalliere Blacksmith Shop & Ornamental Ironworks in 1910. The historic business is still operated today at 3805 N. Brown Ave. in Old Town by Doc’s son, George A. Cavalliere.

Casual Elegance Open nightly for dinner

Patio Dining Private Dining Entertainment in the Upstairs Lounge Affordable Personal Service 7134 E. Stetson Second Floor www.EstateHouseAZ.com 480.970.4099

RESTAURANT & LOUNGE

RESTAURANT & LOUNGE

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Among Us Business Volunteer Award recipients are dedicated to strengthening community through service

Some people are born to lead. Others lead by example. For many people in the business community, the simple act of giving back is a benchmark of their leadership roles.

In recognition of those who encourage and instill the spirit of volunteerism into their business philosophy, the Scottsdale Area Chamber of Commerce hosts the Business Volunteer Awards, a program dedicated to acknowledging business leaders who go above and beyond. Each year, five Chamber members are honored for their leadership, community stewardship and active contributions to the success of the Chamber. Get a glimpse into who they are and learn about the causes that are important to them.

Whether it’s their instinctive calling or motivation inspired by the benevolent acts of others, this year’s recipients share one thing in common: the drive and dedication to improve the lives of others and create a stronger community.

legacy award*

Hometown: Pittsburgh

President and CEO, Scottsdale Healthcare

Real Life Heroes: My grandfather. He came to this country at the age of 18 and went on to run a “mom-and-pop” store and raise four kids. A great businessman with strong faith and a sense of humor, he had a major impact on my life.

Tom Sadvary

Profession: Healthcare executive

Last Accomplishment: Providing leadership to strengthen Scottsdale Healthcare’s quality of care, patient and employee satisfaction, as well as improve our overall economic performance despite a difficult economic environment.

Greatest Achievement: Successfully balancing a challenging career with a strong family life. I have a very strong relationship with my wife of almost 32 years and two great children, Chris, 25, and Rachel, 22.

Why I Do What I Do: I enjoy making an impact on patients’ health by providing an environment for physicians, nurses and staff members to give excellent care. I am energized by these people because of their commitment to our patients and organization.

Favorite Quote: “Attention is the currency of leadership.” – Don Berwick, MD, Institute for Healthcare Improvement Motto I Live By: Make the most of each day. *The Legacy Award honors a Scottsdale Area Chamber of Commerce member who has risen above the call of duty over a significant number of years, contributing not only to the Chamber, but also to the community at large.

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MAY / JUNE | SCOTTSDALE@WORK | 2009

Tom’s Cause Rotary Club of Scottsdale A member since 1991, Tom has been active in Rotary, a worldwide organization made up of business professionals that focuses on four areas: club, community, vocational and international service. The Scottsdale Rotary has more than 40 committees that serve these areas of service, ranging from Computers for Kids to the Salvation Army.

“The Rotary is important to me because, at the local level, it is an organization that provides fellowship for leaders in our area, as well as financial assistance for local high school students and more,” says Tom, who served as the Scottsdale Rotary’s president in 2005. “At the international level, the Rotary has helped eradicate polio throughout the world.”

Tom is also dedicated to the work of Scottsdale Healthcare, where he has been for 23 years.

“As a nonprofit healthcare system, we provide a substantial amount of resources and investment in the community we’ve served since 1962,” he says.

Steve’s Cause Packages From Home Started in 2004 by a mother whose son was serving in Iraq, Packages From Home provides food, personal care and recreational items to deployed American troops. The organization averages 1,000 to 1,5000 packages a month, containing donated items including nonperishable food, toiletries, games, books, CDs and DVDs. The Phoenix-based nonprofit collects donations at a number of drop-off locations throughout the Valley. Thanks to a dedicated staff and volunteers, items are packed and mailed to United States service men and women around the world.

“Packages from Home is one of my favorite charities. Each year, all of our shopping centers collect items to send to our troops abroad and then we have a “packing party” to package all the items we have collected for shipping to our soldiers,” says Steve. “In three years, we have sent more than 700 packages to our troops. This is a great organization that helps our soldiers know how much they are appreciated.”

Holly’s Cause Jobing Foundation Committed to helping people find better jobs and career opportunities to improve their lives, the Jobing Foundation was created in January 2008 through a grant from Jobing.com. Today, the foundation creates programs, provides volunteer opportunities, and supports educational outlets in cities and communities throughout the country.

“Through Jobing Foundation, I volunteer in various workforce development events throughout the Valley, including workshops and presentations on resume writing, interviewing and other workforce related topics,” says Holly.

The foundation also hosts a number of programs that give job seekers the extra tools they need to be successful in their job search, including Experience Your Future Day, an interactive experience for high school students to gain hands-on exposure to a variety of industries.

“About 7,000 local eighth graders from Scottsdale, Tempe and Peoria attended this career event to learn about future career opportunities,” she says.

Hometown: Grand Rapids, Mich.

Profession: Shopping center management Real Life Heroes: Stephen Covey, Arnold Palmer

segner award* Steve Helm

Assistant Vice President, Property Management, Westcor

Last Accomplishment: Getting through NBA All-Star Weekend and having a lot of people in the mall enjoying themselves—safely!

Greatest Achievement: Having three great sons, two wonderful daughters-in-law and two cute grandkids.

Why I Do What I Do: I like the variety of the job.

In addition to the normal duties of my position, I can get involved with great organizations and meet so many interesting people.

Favorite Quote: “If I wanted it tomorrow, I would have asked you tomorrow.”

Motto I Live By: Treat people the way I want to be treated. Have fun doing whatever you do. *The Segner Award is named for the Chamber’s first board chairman Wesley Segner and honors those who make a lasting impression on the success of the Chamber.

Hometown: Santa Rosa, Calif.

Profession: Corporate outplacing services Real Life Heroes: My parents. I’ve always appreciated the influence they’ve had on my life.

Also, my fellow single working parents for the sacrifices they make everyday to create a better life and world for their children.

rising star award* Holly Schor

Director, Outplacing.com, a division of Jobing.com

Last Accomplishment: Being asked to launch Outplacing.com, a new division of Jobing.com. This is a very exciting opportunity and I am thrilled to take on the new role and challenge!

Greatest Achievement: My sons are by far the best things I have done in my life. I do feel that I have just begun to scratch the surface on all that I am capable of bringing to this world.

Why I Do What I Do: For my sons, Spencer and Riley. I want them to grow up learning that hard work and giving back can be so rewarding. It is wonderful to be recognized for my efforts, but the impact that it makes on them far outweighs the recognition.

Favorite Quote: “Great moments are born from great opportunities.” – Herb Brooks, 1980 U.S. Olympic Hockey Team Coach Motto I Live By: Live the life you love, love the life you live. *The Rising Star Award honors a Chamber member for his or her volunteer spirit and leadership promise. >>

www.scottsdalechamber.com

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Ambassador of the year award* Mary Christmas

Hometown: Denver Profession: Personal and business consultant Real Life Heroes: Mother Teresa, Princess Diana, Bill Gates Last Accomplishment: Ambassador of the Year for the Scottsdale Area Chamber of Commerce, an organization that offers great opportunities in areas of business.

Greatest Achievement: My three fantastic children. I am so blessed to be a part of their creation and lives.

Why I Do What I Do: I thrive on helping others and being there for them when they need me. I help where the immediate need exists, building the foundation, then moving on to other situations where I can help build again.

Favorite Quote: Be all you can be. Reach your highest potential. Be true to your basic beliefs. Do what you say you will do. Treat others as they wish to be treated. I say more than 30 affirmations a day.

Motto I Live By: Be kind to others, just because you can. *The Ambassador of the Year award celebrates the ongoing commitment and volunteer spirit exhibited by one of the Ambassador representatives who has contributed significantly to the success of the organization.

Mary’s Cause Serenity Alliance As CEO of Serenity Alliance, a nonprofit management company, Mary has more than 20 years experience partnering global charities with the corporate world. The company has a basic mission of helping people meet their highest potential various areas of their lives.

“It is very rewarding to see people get involved and live the giving life while promoting their businesses,” she says.

“Practicing the spiritual and corporal works of mercy does help us to live in unity.”

Mary’s dedication to helping others doesn’t end there. She also volunteers with the Scottsdale Center for the Performing Arts, Scottsdale Cultural Council, City of Scottsdale. St Vincent DePaul, Gabriel’s Angels, Scottsdale Boys & Girls Clubs, the Special Olympics, as well as causes dedicated to autism, cancer treatment and research, domestic violence and animals.

“We all have a passion and a purpose,” she says. “I thrive on helping others.

Believe me, there is no shortage of challenges on any given day.”

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MAY / JUNE | SCOTTSDALE@WORK | 2009

memberSpotlight

By Michelle Jacoby

Merestone Meeting & Event Services

Entrepreneurial Assets Scottsdale@Work spoke with Camille Hill, president of Merestone, about life in the meeting and event services industry: Today’s meetings and events have been elevated beyond the basic carousel slide presentation. How has the industry evolved since you started?

Photo: Sergio Dabdoub

Technology has truly made an impact in the industry. Without it, we wouldn’t be able to keep up. With computers, we’re doing fully animated presentations with special effects and innovations in sound and quality. Sometimes we feel like we don’t know how we’re going to keep up and we turn around and found out we just did.

Shakespeare’s famous phrase, “All the world’s a stage, and all the men and women merely players,” holds more true in the business world than one may think. That’s because meetings and events are a key factor in not only promoting businesses, but also in inspiring and rewarding employees.

No one knows that better than Merestone, a Scottsdale-based meeting and event services group that has been producing events for nearly 35 years.

“We started in our own backyard with a small business client,” says Camille Hill, Merestone cofounder and president.

Hill and her husband Ted started the company in 1974 under the name Unique Inc. Ted was a still photographer in Hollywood, where he learned about theatrical set construction. Camille, who hails from Michigan, moved to Arizona as a young girl and went on to earn her degree in scenic design. Together, they decided to put their stage and scene production experience to use and started their company.

“We began in scenic and theatrical lighting and design, which evolved into producing meetings and events,” says Camille. “It was a natural fit.”

Today, Merestone produces events in the Valley and throughout the United States. With a full-service creative team and an inventory of more than 35,000 items ranging from staging, audio and lighting to special effects, set and props, the company is poised

to meet even the most challenging client requests.

“We’ll do as much or as little as a client wants,” says Camille. “We start from the very beginning and define what they want to achieve including scheduling, flow, technical aspects and set building. Everything we have is in-house. It’s like plugging straight into the wall.”

It doesn’t stop there, however. Merestone also offers film, video, audio and visual services; can create and stage scenic environments and signage; and book high-profile entertainment and speakers The scope of their work is not lost on the industry or their peers. Last year, Merestone received seven awards at the ZONIES, presented by the Arizona Chapter of the International Special Event Society, as well as two awards for excellence in videography and animation from the international Videographer Awards. The company is also a Scottsdale Chamber of Commerce Sterling Award winner.

Hill attributes much of the company’s success to its dedicated staff. The family-run business—the Hill’s oldest son is vice president and youngest son is an account executive—has 35 to 50 full-time employees, with more than 150 independent contractors coming on board during the height of the meeting and event season.

“We are a key element when it comes to helping people with events and meetings,” says Camille.

“Where our clients go, we go.

What types of new things are your clients looking for?

Because we’re so diverse and have access to an incredible amount of resources in-house, we’re able to provide our clients with almost anything they dream up. However, to make a lasting impression and impact, there’s nothing more powerful than moving imagery on screen, video and animation capabilities.

What has been your most memorable event?

Years ago, we did a program for Xerox at the former Phoenix Civic Plaza that featured a performance by the Smothers Brothers inside Symphony Hall. Suddenly, a hurricane-force wind hit and literally wiped everything off the plaza.

With little time to spare, our team rallied together and attacked the mess 10 feet at a time until the whole thing was cleaned and set back up. It was a true testament to the power of many focused on one goal. connect: Merestone Meeting & Event Services 480-945-4631 www.merestone.com

member spotlight | calendar | chamber@work | new members | chamber news | in focus

MEMBER communique´

JOIN NOW! Call us at 480-355-2700 or visit us on the Web at www.scottsdalechamber.com. www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | MAY / JUNE

MC-15 MC-1

in focus | chamber news | new members | chamber@work | calendar | member spotlight

EVENTSCALENDAR

MC-2

REGISTER: www.events.scottsdalechamber.com INFO: 480.355.2700 business after hours

Signature Events Not your typical event! From the dynamic energy of the Scottsdale Business tradeshows to the excitement of the Sterling Awards, attendees are sure to have a great time at these signature Chamber events.

Scottsdale Business Showcase Tradeshow Thurs., Sept. 3 3-7 p.m.

Sterling Awards November 2009 Celebrating business excellence, innovation and stewardship.

Chaparral Suites Resort

Networking - champions breakfast Word of mouth marketing begins here! Held on the first and third Thursday of the month. Free for members, guests $20. Purchase a 4-minute commercial or tabletop display for extra exposure. Sponsored by LunaDisc Entertainment, catered by Café Carumba. Advanced registration requested.

Thurs., June 4

Thurs., May 21

30-Second Claim to Fame

Roundtable Exchange

Give your best 30-second commercial in front of 100+ businesses. Scottsdale Fashion Square Mall, Food Court (Scottsdale & Camelback roads) 7:15-9 a.m.

CORT Furniture 8666 E. Shea Blvd. #400 7:15-9 a.m.

The best social networking in Scottsdale!

At our Business After hours monthly mixers, you can network with 250+ business professionals in a relaxed social setting at unique and exciting venues throughout Scottsdale.

Members free; guests, $20.

Sponsored by LunaDisc Entertainment and Scottsdale. com. Advance registration strongly encouraged.

Thurs., June 18

Roundtable Exchange

@ the Office 15444 N. 76th St. #110 7:15-9 a.m.

Inspire Luncheons - Connecting Women for Success Get connected! Take advantage of this opportunity to expand your network and meet leading Arizona women who share their experiences that have shaped their success.

Thurs., May 28

“Bella Sera at Sassi” Mixer

Learn more: Kristi Hall,

Wed., June 17

Wed., May 20

Kristen Senseman

Dr. Carol Peck

Co-founder and vice president, ONEHOPE Wine Scottsdale Resort and Conference Center 7700 E. McCormick Pkwy.

11:30 a.m. – 1:15 p.m.

President and CEO, Rodel Foundation of Arizona Scottsdale Resort and Conference Center 7700 E. McCormick Pkwy.

11:30 a.m. – 1:15 p.m.

Join us for a “beautiful evening” at Sassi 10455 E. Pinnacle Peak Pkwy.

5-7 p.m.

khall@scottsdalechamber.com or 480.949.6288 Presented by: In partnership with Phoenix Woman Magazine and Business of Baskets, LLC

airpark First Friday Airpark Breakfast. Presented by our Airpark Committee on the first Friday of each month, this event promises airpark businesses access to opportunities, connections and insights to help you make informed decisions and get involved in the community. Topics range from development to transit to the impact of special events and legislation.

Members $15 ($20 day of event), guests $25 ($30 day of event). Advance registration required. Presented in partnership with the Scottsdale Airpark News.

Fri., June 5

Managing Stress During Tough Times Scottsdale Healthcare Thompson Peak 7400 E. Thompson Peak Pkwy.

7:15-9 a.m.

No Events in July or August.

See you in September

All events subject to change.

Please check Web site for up-to-date information regarding Chamber events.

FOR INFO ON THESE EVENTS VISIT: events.scottsdalechamber.com or call: 480.355.2700

education knowledge is power! Successful business people share a common thread — a commitment to learning. Our educational programs are designed to give you a hands-on experience with real-life examples for tools, training and success. Free for members (unless noted); advance registration required.

Wed., June 3

Wed., May 27

Member Orientations

Strategies for Social Media

Learn everything you need to know about growing your business with the Chamber.

4725 N. Scottsdale Road #210 7:30–9 a.m.

Presented by Dave Cooke, Strategic Resource Group 4725 N. Scottsdale Road #210 7:30–9 a.m.

MAY / JUNE | SCOTTSDALE@WORK | 2009

CHAMBER@work

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The economy – The library is free! Supported by your tax dollars, the library offers databases that can produce a targeted mailing list, books to read for profit or pleasure and trained experts to get you the information you need. No risk involved.

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Convenience – The library has one virtual and four geographic locations. Browse online (www.scottsdalelibrary.org) and reserve the books or media you want or come in and attend free classes on various types of computer programs help augment skills. We also provide meeting rooms of all sizes with ample parking for a minimal charge.

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Airpark Luncheon a Great Success!

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Personalized service – If you have a question, simply call 480-312-READ or e-mail your inquiry and someone will call you to make an appointment. Whether your question is about business plans or vacation plans, we will pair you with an information guru who has the answers…or at least knows where to get them.

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Electronic fun for all – From DVDs to MP3s, we are the place for movies and more to take home or download. Check out the movies, talking books and music downloads at http://library. scottsdaleaz.gov/books/download.cfm.

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Photos: Scottsdale Public Library

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Your kids – The library is the place to go for everyone, especially children. We have appropriate programs for tots to the teens, as well as programs for the whole family. There isn’t a better place a family can go to share quality time together.

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Visit us in person or online and find out why the Scottsdale Library gets a 99 percent satisfaction rating from our customers. For more information, contact Chamber representative Kathy Coster at 480-312-2040 or kcoster@scottsdaleaz.gov.

More than 60 people attended the spring kickoff of our Airpark “Meet your Neighbors” Lunch and Networking event, hosted by the Scottsdale Area Chamber of Commerce Airpark Committee.

Held @ the Office and catered by Lucy’s Café, the luncheon was an opportunity for business owners, executives and employees to meet, network and begin building business partnerships in a relaxed environment. In today’s challenging economic climate, businesses that take advantage of face-to-face networking opportunities are better positioned to survive and thrive in this tough economy.

The Scottsdale Area of Chamber Airpark Committee was established with three goals in mind: 1) facilitate connections amongst Airpark businesses; 2) inform business owners and executives about general economic, community and public policy issues; and 3) be an advocate and voice for Airpark businesses at the local, state and national levels.

As the second largest commercial center in the Valley with between 5,000 to 6,000 businesses, members of the committee have taken the lead to position the Scottsdale Airpark as a center of business excellence and ensure it remains a diverse, vibrant and prosperous community.

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For more information, contact Airpark Committee Chair, Laureen Leston at 602-918-8808 or laureen@laureenleston.com. You can also visit www.scottsdalechamber.com/airpark.

1. Andrew Bourne, Waypoint Technologies 2. Jody McPhearson, Scottsdale Chamber, and Reggie Brock, Comvoice 3. Rick Kidder, Scottsdale Chamber, and Dale Fingersh, The Right Direction 4. Debra Kuffner, Scottsdale Chamber, and David May, Hacienda Lighting

www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | MAY / JUNE

member spotlight | calendar | chamber@work | new members | chamber news | in focus

5 Reasons to Love your Library

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in focus | chamber news | new members | chamber@work | calendar | member spotlight

NEWMEMBErs

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Advantage Attorneys-At-Law Fragomen, Del Ray, Bernsen & Loewy LLP Romulo Guevara 3003 N. Central Ave. #700 Phoenix, AZ 85012-2945 602-266-1825 www.fragomen.com Provides single-source immigration solutions for visas, work permits and immigration processing, as well as export control and I-9/E-verify compliance.

Carpet & Upholstery Cleaning Stanley Steemer Carpet Cleaners Jeffrey W. Schneider 2440 E. Germann Road #B-1 Chandler, AZ 85286-1568 480-968-9920 www.stanleysteemer.com At Stanley Steemer, it’s our pleasure to provide the best cleaning and restorative services to our clients with quality people, quality equipment and quality service!

Designers – Clothing S.W. Wilson Personal Clothier Steven W. Wilson 480-292-8483 Publications Prime Prospects Isadore Harton 20701 N. Scottsdale Road #107 PMB 261 Scottsdale, AZ 85255-6413 480-361-9033 www.primeprospects.com Open doors, close sales. The No. 1 lead source for corporate business. Firms with 50+ employees. Key decision makers on CD or directory with updates.

Classic Apartment & Condo Rental Service Sage Apartments Jill Black 110 E. Greenway Pkwy. #2067 Phoenix, AZ 85022-2546 623-587-8797 www.sageapthomes.com Apartment & Condo Rental Service Sun Belt Vacations Jerome Bressert 10869 N. Scottrsdale Road #103 Scottsdale, AZ 85254-5280 602-957-0403 Automobile Services A Lot 2 Offer Deanna Fero 7520 E. McDowell Road Scottsdale, AZ 85257-3537 480-455-3200 www.alot2offer.com Private party vehicle sellers and buyers come together in a safe, neutral and secure facility to complete their vehicle sale/purchase.

MAY / JUNE | SCOTTSDALE@WORK | 2009

Please welcome the following new Chamber members who joined us in Feb and Mar 2009.

Business Consultants

Grocery Stores

Massage Therapy

Restaurants – Italian

NNR Multicultural Business Dev. LLC Norma Parraz 3508 N. 7th St. #130A Phoenix, AZ 85014-5212 602-265-6910 www.nnrmulticultural.com Branding and expanding market share within the multicultural communities by creating business pipelines; cultivating strong business networks; marketing through television, radio and print; and cross promotional marketing.

Whole Foods Market Scottsdale Julie McGough 7111 E. Mayo Blvd.

Phoenix, AZ 85054-5165 480-515-3777 www.wholefoodsmarket.com Seeks out the finest natural and organic foods available while maintaining the strictest quality standards in the industry and has an unshakeable commitment to sustainable agriculture.

Garrett Bunting, LMT Garrett Bunting 480-444-6666 Massage therapist with a B.S. in Holistic Nutrition and NASM certified trainer. Stress relief; structural muscle imbalance; back, shoulder pain and soreness; headache and migraine relief; chair/table corporate and home massage.

Little Chicago Pizza Adina Finch 3213 N. Hayden Road Scottsdale, AZ 85251-6625 480-994-1917 www.littlechicagopizzashop.com A family-run restaurant with casual atmosphere specializing in Chicago thin crust pizza, pastas and subs. Delivery and catering is also available.

Coaching

Health Services & Home Health

TriAra Consulting LLC Suzanne Paetzer 9692 E. Summit Lane Scottsdale, AZ 85262-3159 734-748-7133

Villa Home Care Jim Jeselun 4430 N. Civic Center Plaza #203 Scottsdale, AZ 85251-3541 602-957-9300 www.villahomecare.com We are the “gold standard” of private duty home care in the Valley. Providing companionship and activities of daily living, Villa is committed to our customers being “delighted.”

Healthcare Solutions Centers LLC Frances J. Ducar 731 E. Hearn Phoenix, AZ 85022-4329 602-424-2101 www.hcsonsite.com

Medical Services Skin Care

Consulting Services Robert A. Gardner CPP Robert A. Gardner 480-347-0211 www.crimewise.com Independent security advisor to estate and executive residential clients, small businesses and public agencies. Provide assessments, planning, management and expert witness services. AZ license #1003680.

E-Commerce Kersten Cards Matt Kersten 8361 E. Evans Road #101 Scottsdale, AZ 85260-3617 480-628-9413 www.StonehouseCollection.com Customized greeting cards, party invitations and address labels. Also visit www.

KerstenCards.com.

QwikBids Cathy Collins 480-227-6760 www.qwikbids.com The first Web site where consumers can anonymously ask for bids for the products and services they desire—at no cost to them.

Referred service providers bid on the requests.

Hotels & Resorts – Scottsdale Area Scottsdale Cottonwoods Resort & Suites Tim Adams 6160 N. Scottsdale Road Scottsdale, AZ 85253-5413 480-991-1414 www.scottsdalecottonwoods.com A 25-acre retreat in the heart of Scottsdale with 64 casitas and 106 casita suites, some with in-ground hot tubs. Also features 7,700-square-foot meeting/event space.

Health Markets Matthew Gardner 7150 E. Camelback Road #230 Scottsdale, AZ 85251-1233 602-499-7177 www.healthmarketssales.com/ matthewgardner Health insurance costs making you mad?

For more than 20 years, we have served the health insurance needs of individuals, families and small businesses.

Internet Advertising & Services Phatanium Robert Wilke 602-281-4557 www.phatanium.com Marketing – Sales, Consulting

Graphic Designers & Services Miss Details Design Tanya Gagnon Scottsdale, AZ 602-315-3183 www.missdetails.com A full-service graphic design and print management firm specializing in business identities and brand development. Single design projects to complete brand development and marketing strategies.

MetLife Home Loans, Div. of MetLife Bk Ray Carolin 22819 N. 38th Way Phoenix, AZ 85050-7342 480-241-5295 www.metlifebank.com MetLife Bank provides FHA/HUD reverse mortgage loans to seniors ages 62 and older. A reverse mortgage enables seniors to eliminate monthly mortgage payments.

Pest Control Critter Getter Pest & Wildlife Services Chris Fitzgerald 6331 E. Boise St. Mesa, AZ 85205-8340 480-984-2660 www.azcrittergetter.com

Yodle Inc. Jason Rozenblat 1475 N. Scottsdale Road #110 Scottsdale, AZ 85257-3504 480-262-1178 www.yodle.com A local online advertising network that connects local businesses with local consumers through one of the largest online distribution networks available.

Travel Agencies, Clubs & Tours Carefree/Frosch Travel Jerry Rose 6991 E. Camelback Road #D-100 Scottsdale, AZ 85251-2455 480-946-5351 www.carefreetravelaz.com

Basic Aircraft Maintenance & Storage

Dynamic Asset Management LCL Judi A. Asay 4725 N. Scottsdale Road #241 Scottsdale, AZ 85251-7622 480-429-5100

Executive Aircraft Maintenance Susan Croye 8014 E. McClain Drive #135 Scottsdale, AZ 85260-1330 480-991-0900 www.eamaz.com As a multi-faceted supplier of goods and services for General Aviation piston, turboprop and turbofan powered aircraft.

EAM serves more than 300 customers in 22 countries.

Recreation – Bowling

Business Services

AMF Scottsdale Lanes Mike Nowell 7300 E. Thomas Road Scottsdale, AZ 85251-7218 480-946-5308 www.amf.com/scottsdalelanes/ centerhomepage.htm Center includes 24 lanes, pool tables, upscale bar, snack bar with gourmet pizzas and flat screen TVs. Can accomodate large groups.

Fun for all ages.

Team National George Gillas 14000 N. 94th St. #3081 Scottsdale, AZ 85260-7764 602-527-0142 www.bign.com/gwgillas To improve your bottom line, you must either reduce costs or increase volume. We have a proven system to do both. We provide a “stimulus package” for the rest of us.

Insurance Consultants

Financial Planning/Services Ameriprise Financial Nayan Ranchhod, CRPC 11811 N. Tatum Blvd. #1030 Phoenix, AZ 85028-1609 602-956-0538 www.amerprise.com

Mortgage Services

JRE Enterprises LLC Judy Egan 8201 N. Via de Lago Scottsdale, AZ 85258-4215 602-617-8451 www.downtowrinkles.nsedreams.com Independent distributor of nutritional supplements that promote whole body wellness and globally patented anti-aging skin care products that repair, prevent and reverse aging in the skin.

Real Estate – Commercial Management

Restaurants – Cross-Cultural Cuisine My Big Fat Greek Restaurant Athas Efthimiou 4218 N. Scottsdale Road Scottsdale, AZ 85251-3910 480-949-8900 www.mybigfatgreekrestaurant.com A Mediterranean flair of cooking created by the gods. A sampling of virgin oil, fresh ingredients and just the right amount of spices add to the flair.

Carpet & Upholstery Cleaning A Mug You Can Trust Alan Mandel 480-626-3492 www.amugyoucantrust.com Thirty-five years of experience in cleaning carpet, tile and grout.

Serving residential, commercial, retail, professional offices, schools, restaurants, hotels and corporate chains.

JOIN TODAY! Call us at: 480.355.2700 or visit us on the web at: www.scottsdalechamber.com

Marketing-Sales, Consulting

Promotional Products

Boxx Productions Melissa Rose 13515 E. Estrella Ave. Scottsdale, AZ 85259-5418 480-201-8463

Sprout Marketing Douglas Craig 7047 E. Greenway Pkwy. #250 Scottsdale, AZ 85254-8113 480-304-5630 www.sproutmarketing.com A marketing department for hire. We provide our cost-effective marketing services at about the cost of hiring one senior marketing executive.

Thanks America Press Bruce Goodmansen 449 S. Marina Drive Gilbert, AZ 85233-6607 480-835-8470 www.contractsfromtheheart.com

Furnishings – Home Sleep America Katie Miller 2501 N. Scottsdale Road Scottsdale, AZ 85257-1344 480-949-0004 www.sleepamerica.com

Restaurants – Bakeries/Deli/Fast Food

Prime Time Lending LLC Nick Rausch 17787 N. Perimeter Drive #A103 Scottsdale, AZ 85255-5454 480-922-5727 www.primetimelendingaz.com

Lucy’s Cafe & Grill Henry Shim 7678 E. Greenway Road #104 Scottsdale, AZ 85260-1785 480-998-2007 Serving the Scottsdale Airpark and nearby community with free delivery, take out, dine in. Our specialties are chicken/beef teriyaki bowls, healthy sandwiches, crisp green salads and delicious soups.

Packaging, Crating & Shipping

Spa/Wellness

Toni & Guy Hairdressers Gerry Watkins 7014 E. Camelback Road #1244 Scottsdale, AZ 85251-1263 480-946-5400 www.toniguy.com

PostalMax of Scottsdale Airpark Michael E. Castillo 15560 N. Frank Lloyd Wright #B4 Scottsdale, AZ 85260-2091 480-860-8446 www.postalmax.com Since 1995, PostalMax has been providing excellent shipping and mailing service. We offer national and international shipping services for your packages using FedEx, UPS and the U.S. postal service.

Suddenly Slimmer Day Spa Jana Marcelino 3313 E. Indian School Road Phoenix, AZ 85018-5013 602-952-8446 www.suddenlyslimmer.com The largest full-service spa, wellness center and medspa in Arizona. In business since 1988.

Home Repair

Payroll Services

All-In-One Maintenance Barry Nemey (602) 690-4567 www.allin2maint.comBasic

PeopleSense Kari Nevius 5525 E. White Pine Drive Cave Creek, AZ 85331-5927 937-371-4930 www.peoplesense.net We sell and implement HR, payroll, attendance and training software.

StorAmerica Lillian Manley 6933 E. Thomas Road Scottsdale, AZ 85251-6828 480-990-8480

Government Agencies & Employees City of Scottsdale – Planning and Dev. David Richert 7447 E. Indian School Road #105 Scottsdale, AZ 85251-3915 480-312-2890 Hairdressers

Insurance - Life/Health/Disability Sterling Health Plans Sylvia Cleland 1414 W. Broadway Road #140 Tempe, AZ 85282-1142 480-449-9878 www.sterlingplans.com Provides healthcare solutions to Medicare beneficiaries including health and prescription drug plans and long term care insurance.

Janitorial Cleaning Services Ultimate Impression Ann Prescott 16042 N. 32nd St. #B-9 Phoenix, AZ 85032-3806 602-923-3215 www.ultimateimpression.net Provides commercial clients comprehensive cleaning services that support image, merchandising and selling strategies. Make a lasting impression with Ultimate Impression!

Mortgage Services

Physicians & Surgeons Laser Spine Institute Eric Miko 8888 E. Raintree Drive Scottsdale, AZ 85260-3952 480-391-8500 www.lsiscottsdale.com Offers a successful alternative to traditional open back and neck surgeries. LSI can correct painful ailments with endoscopic outpatient spine procedures.

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Scottsdale@Work

has quickly become the business “authority” for member & non-member businesses throughout the Valley.

Get Your Share!

480.584.3750

info@mpgcompany.com

Storage Facilities

Swimming Pools – Equipment/ Maintenance Admiral Pools Heidi Austin 14715 N. 78th Way #500 Scottsdale, AZ 85260-6914 480-222-0895 Specializes in providing customers with affordable, quality and knowledgeable pool repair and maintenance for 30+ years. Our goal is to keep your pool sparkling.

Business and Tax Strategies Designed To Work Complete Accounting & Income Tax Service

Printers Sir Speedy Printing Mrs. Sheri Statt Bercaw 15776 N. 76th St. Scottsdale, AZ 85260-1798 480-947-7727 www.sirspeedyscottsdale.com Established in 1969. Committment to quality.

Color printing, color copying, graphic design, facilities management.

>> Visit the Member Information Center at

www.scottsdalechamber.com/member to learn about all the tools and resources available to help you survive and thrive in today’s economy. www.scottsdalechamber.com

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Located in the heart of Scottsdale, we serve our clients in a professional manner with a personable approach.

Please contact us and we’ll extend to you a FREE consultation on any of your business or tax matters.

Brent L. Ainsworth & Associates, LLC 480.756.0006 www.ainsworthllc.com 8205 E. Via de Ventura, Suite 140, Scottsdale, AZ 85258

2009 | SCOTTSDALE@WORK | MAY / JUNE

member spotlight | calendar | chamber@work | new members | chamber news | in focus

Educational Services

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in focus | chamber news | new members | chamber@work | calendar | member spotlight

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Chamber debuts new Membership Brochure!

Membership Tips As a member, you have immediate access to the best tools and resources, a vast network of people ready to do business and a Chamber staff dedicated to helping you make the connections you need to grow your business. Here are a few tips to help you take full advantage of your chamber membership.

The Chamber recently debuted a new brochure highlighting our new membership campaign promoting the power of Chamber membership. In today’s challenging economic times, businesses which take advantage of Chamber membership finds themselves better positioned to seize the opportunities in front of them—opportunities they may not have realized existed.

The Power of Many theme is carried throughout the brochure focusing specifically on the Power of Together, the Power of Exposure, the Power of Purpose and the Power of Conversation.

For more information on how you can leverage the Power of Membership, visit www.scottsdalechamber.com/power.

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ip #1: Attend Member Orientation – T Held the first Wednesday of each month, this is your first stop on your way to success. Open to all members.

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ip #2: Build your Referral Network – T Attend our N2N workshop with renowned presenter, Chip Lambert. Learn how to build your business through word-ofmouth networking. It’s free for members.

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ip #3: Visit the Member Information T Center – This one-stop shop links to all the Chamber’s programs and services.

Visit www.scottsdalechamber.com/ member. for information.

Call today for

1 FREE MONTH!

480-305-2000

Visit us online for your virtual tour: www.advantageofficesuites.com

Executive Suites | FlexSuites | Virtual Offices Available at all Advantage Office Suites locations: > High speed Internet access

> Furnished and unfurnished offices

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PHOENIX | CHANDLER | SCOTTSDALE | PORTLAND And more than 600 network locations nationwide

MAY / JUNE | SCOTTSDALE@WORK | 2009

chambernews member spotlight | calendar | chamber@work | new members | chamber news | in focus

Save the Date

Scottsdale Business Showcase (SBS) Tradeshow Thurs., Sept. 3, 2009 Chaparral Suites Resort, 3 to 7 p.m.

If you enjoyed our recent Spring Airpark Tradeshow, you won’t want to miss our Fall Scottsdale Business Showcase Tradeshow.

This highly anticipated event attracts close to 1,000 attendees for networking, lead generation and relationship building, not to mention the free food, booth decorating contests, interactive activities and more.

Want to be part of this exciting event? Contact Cari Woods at 480-355-2720 or cwoods@scottsdalechamber.com.

www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | MAY / JUNE

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in focus | chamber news | new members | chamber@work | calendar | member spotlight

INFOCUS

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The 2009 Scottsdale Airpark Tradeshow was a huge success, with nearly 1,000 business professionals in attendance. The sold-out event was held at Monterra at Westworld and featured more than 80 exhibitors in both indoor and outdoor exhibit areas. The tradeshow provided an excellent opportunity for exhibitors to network with businesses looking to do business in the Scottsdale Airpark, and to showcase their products and services in a relaxed and positive environment.

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1. Brad Hall, Signs by Tomorrow, shows off his signs. 2. Mary Christmas and Jen Town work the registration table. 3. The Chamber staff dressed up and having fun! 4. Paul Townsley and Rick Kidder pose for a photo with Wayne the Water Drop. 5. Join McGlothlin and Joe Gross educate us about water. 6. Annie Twietmeyer shows off the Tommy Bahama booth. 7. Suzanne Ayers and Jacquie Hughes celebrate Mastro’s Anniversary. 8. Hanging out at the tradeshow. 9. Brandables shows off their wears. 10. Ben Franklin Plumbing plunges into the tradeshow.

MAY / JUNE | SCOTTSDALE@WORK | 2009

BUSINESS 101: issues & answers Business issues are answered by Scottsdale Chamber members and area professionals in each edition of Scottsdale@Work. To submit your issue to our participants, please contact them directly. If you are interested in becoming an Issues & Answers advisor, please contact us at info@mpgcompany.com or call 480-588-9505.

Business Consultants

Business Financing

Employment Screening If you could have known, you should have known.®

Paul Silm, CEO 480-361-8487 (office) 480-285-9455 (Mobile)

Rudy Troisi, President 602-870-7711

Robyn Barrett Managing Member 480-947-9340 (office)

paul@gapviewbusinessadvisors.com www.gapviewbusinessadvisors.com

robyn@factors-southwest.com www.factors-southwest.com

rudy.troisi@reliablescreening.com www.reliablescreening.com

ISSUE: How do we keep our team working smoothly when they face stress and uncertainty brought on by a difficult economy?

ISSUE: Where can a company go for a line of credit if the bank says NO?

ISSUE: What is Negligent Hiring and Retention Liability? As an employer, can I be affected by it?

Answer: Every winning team has a set of common goals and objectives. This is true in good times and bad. Understanding what the team is trying to achieve—and measuring progress against those goals—is critical for employees to work together effectively. Get your team together, be honest about what’s happening, agree on what you can achieve in the current environment and get focused on the actions required to achieve those results.

Answer: If a bank says NO to your credit request, what are your options? The good news is there are alternative finance options, such as factoring. Factoring can provide immediate cash by advancing against invoices. Factoring differs from a bank because factors make funding decisions based on the credit-worthiness of your customers; a bank makes credit decisions based on a company’s financial history, cash flow and collateral. Most importantly, a factor makes funding decisions in days or hours-while banks generally take weeks or even months.

Answer: Negligent Hiring and Retention Liability refers to an employer’s obligation not to hire an applicant, or retain an employee, that they knew or should have known could likely harm others, e.g., employees or customers. Through these lawsuits, employers have been found responsible for their employees’ actions, even when the employee was not working at the time of the crime. These lawsuits have cost companies millions of dollars in damages, forcing some into bankruptcy. Performing a thorough background check is generally the best defense against this negligence.

Healthcare

Insurance

Legal Advice

Healthcare Solutions Centers, LLC Frances J. Ducar FNP-C, MSN Phone (602) 424-2101 Fax (602) 424-2103

Nancy Swift, Senior Counsel (480) 383-1800

Douglas Amenda, CLU, President (480) 284-6400

www.hcsonsite.com

doug@amendainsurance.com

nswift@buchalter.com www.buchalter.com

ISSUE: Can my company save money by adding an on-site healthcare clinic?

ISSUE: How can I reduce the cost of my Workers Compensation (WC) insurance program?

ISSUE: How can a business owner reduce its workforce with the least risk of litigation?

Answer: An on-site healthcare clinic would offer your company many ways to reduce healthcare costs through benefit claim reduction and avoiding catastrophic health illness, thereby decreasing your company’s annual occurrence rates. Employees are provided easy access to the on-site clinic to receive immediate healthcare for wellness, preventative care, chronic illness and, if necessary, referral to specialists. They will also enjoy the convenience of free clinic visits and generic medications on-site.

With an on-site clinic, your employees will be healthier and more productive, saving your company more money in the end.

Answer: Review how your policy is being rated.

WC premiums are determined by payroll and job classification. Misclassified employees can raise your premium costs unnecessarily. Utilize the Loss Control Services of your carrier to determine ways to improve your loss results. These resources may be extensive and are usually available at no cost.

This can reduce the experience factor used to calculate your rate, which may substantially reduce your premium. Get a bid from several carriers. With many more insurers in the Arizona WC market, competition has significantly increased, expanding available services and lowering rates.

Answer: Many businesses are seeking to reduce the size of their workforces in order to cut costs.

In Arizona, most employees are “at will,” meaning employment can be terminated without cause or advance notice in most circumstances. There may also be employment agreements that limit the circumstances under which an employee can be terminated. Likewise, employers should be sure to avoid the possibility that the terminated employees will bring claims that their layoffs were motivated by discrimination, such as age, race, national origin, gender or disability.

Did You Know? Since 1995, Scottsdale residents have donated more than $1.09 million through Scottsdale Cares, the city’s voluntary utility bill donation program. www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | MAY / JUNE

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LegislativeUpdate

East Valley Chambers of Commerce Alliance - May Legislative Update Agency Cuts Across the board, Arizona state agencies will be cut as an element of any budget fix. rivatization P Privatization of appropriate state services continues to be a topic of discussion in budget deliberations. The Alliance believes the private sector can assist with many government services amid a down economy.

Asset Divestiture From prisons to hospitals, the Legislature is taking stock of its assets.

Sale and leaseback of state assets provides one-time money, but may be an option for bridging the budget gap.

Higher Education Rollovers Much like the K-12 rollover used in past fiscal years, lawmakers are considering withholding the final payment of this fiscal year to community colleges and state universities until next fiscal year. This budget trick could make $75 million available next fiscal year.

Tax Increases A number of tax increases are under consideration at the Capitol. Ideas submitted by Republicans and Democrats include: n

emporary State Transaction Privilege Tax (Sales) Tax – As a last T resort, Gov. Brewer suggested a temporary tax increase to generate $1 billion next year. While the Governor has not indicated which tax should be increased, only an additional $.01 sales tax would generate the $1 billion she cited in an address to the Legislature.

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tate Equalization Tax Reinstatement – The State Equalization S Property Tax that was suspended three years ago would be allowed to go back into effect under a proposal suggested by Democrats. The tax would hit businesses harder than other property tax classifications and would generate nearly $250 million for the state.

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s a member of the Scottsdale Area Chamber, you are part of the largest business lobbying organization in the state. Representing more than 7,300 Arizona businesses, the EVCCA is a coalition of seven chambers of commerce united by a common business agenda and an interest to protect businesses from the unintended consequences of legislation. A direct benefit of this partnership [with the EVCA ] means Scottsdale based businesses have a stronger, more influ ential voice at the state capitol.

Members of the Chamber’s Public Policy Advisory Council (PPAC) make recommendations on chamber positions and action to the Chamber Board of Directors and are responsible for anticipating, defining and performing research on policies, projects, proposed legislation, trends, etc. that may influence the Scottsdale business community.

The budget impasse continues to be the focus of the Arizona Legislature. Lawmakers are challenged to address a $3.4 billion deficit in fiscal year 2010. A number of proposals from Republicans and Democrats have been circulated at the Capitol with little consensus.

Similarly, public opinion polls demonstrate mixed feelings about revenue generation, a tax increase and significant state program cuts. Ideas of note to the business community receiving attention include:

Initiative Reform Slightly more than 40 percent of the state budget is inaccessible because the revenues are part of previous ballot proposition. Some lawmakers are suggesting an initiative that would allow the Legislature to access these funds in times of a fiscal crisis.

n Service Tax – Democrats have

suggested removing the compensation businesses currently receive for administering the state sales tax. In addition, sales tax would be placed on warranties and service contracts. n

A direct benefit of this partnership [with the EVCCA] means Scottsdalebased businesses will now have a stronger, more influential voice at the state capitol.”

nergy Tax – Democrats have E suggested a $.01 per kilowatt-hour excise tax on nonrenewable energy.

The idea is estimated to generate $233 million.

For more information about our Public Policy efforts, contact Cindi Eberhardt at 480-355-2721 or ceberhardt@scottsdalechamber.com.

QUOTABLE: “If our hopes of building a better and safer world are to become more than wishful thinking, we will need the engagement of volunteers more than ever.” - Kofi Annan 18

MAY / JUNE | SCOTTSDALE@WORK | 2009

Is your business faced with challenges due to these tough economic times?

NEED HELP?

Career Transition Programs

We Assist You With the Hard Business Decisions Often the survival of a business depends on making smart choices and hard decisions which may include downsizing and elimination of parts of your workforce. Maricopa Workforce Connections has a proven history of providing quality career transition programs to hundreds of local businesses and thousands of employees. Our employers not only enjoy the luxury of customized services but thousands of dollars in business savings by utilizing MWC’s cutting edge transition programs.

Our professionals deliver customized solutions so that the message of job loss is accomplished with dignity and respect resulting in a smoother transition. These programs and services are designed to be effective and efficient for all levels of staff including supervisors, managers and senior executives. With years of successful experience in a variety of business environments, we will assist you in obtaining the best possible results by informing, educating, preparing, and motivating your workforce. Through our innovative practices and expertise, we are able to effectively prepare your employees for the challenges ahead and direct a positive new career search. In addition, we can assist your management team in developing specific plans to ensure remaining staff retain confidence about their positions and the direction of your organization resulting in sustained productivity.

Services include, but are not limited to: Career Search

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Interviewing Techniques

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Career Coaching

Resume Design

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Skill Analysis & Assessment

Packaging Strategies

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Job Placement

Maricopa Workforce Connections provides all these programs and services at no charge to the employer or their employees.

Provide your workforce with a quality transition program and give them access to the tools and resources that will help insure their success in finding new career opportunities.

More than 20 years of helping area businesses succeed.

Equal Opportunity Employment/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

Call (602) 506-WORK (9675) to schedule a meeting with a local workforce professional or visit our Website: www.maricopaworkforceconnection.com

profiles: women in business Denise M. Blommel

Lisa Whitehead

Denise M. Blommel, PLLC Attorney

A longtime resident of Scottsdale, Denise is focused on assisting small businesses and nonprofits with the challenges of being an employer. She is a labor attorney whose goal is to strengthen the employeremployee relationship by mediating workplace disputes. In addition to her law practice, Denise is active in the Scottsdale community. She and her husband are active members of their church, and she participates in the Public Policy Advisory Council for the Scottsdale Chamber, for which she speaks to community, business, trade and professional associations about employment law and conflict resolution. Denise is available for consultation, training, mediation and negotiation in labor and employment matters.

Denise M.

Blommel, PLLC

Denise M. Blommel, Attorney Denise M. Blommel, PLLC 480-425-7272 denise@azlaborlaw.com www.azlaborlaw.com

United Insurance Consultants Founder and President “It’s important for me to step outside of my life and touch someone else’s. We are here to make a difference.”

Lisa has spent the past 30 years of her life involved with various charitable organizations and feels helping others is her true calling. She has also developed many long lasting relationships and formed a foundation of strong alliances in the insurance industry. Realizing that no one can be all things to all people, Lisa formed a team of specialists joining the “best of the best.” United Insurance Consultants is known for follow through. “Our goal is to bring good old-fashioned customer service to our clients. We are in this business for the right reasons.”

Affiliated with Whitehead Insurance

Deborah Peck, Ph.D.

Thuy Pham, PLLC

Seity President and Principal Consultant

The Williams Real Estate Company Designated Broker/Owner Buying her first home at 18 years old, Thuy Pham has lead a remarkable life. Her Vietnamese family escaped Vietnam when she was 6 months old, and was hosted by a family in Mesa. Today, Thuy has partnered with Daniel Williams in developing The Williams Real Estate Company, a philanthropic-based real estate company in which every transaction has significant community nonprofit donations tied to its success. “ I am proud to support our community through our business model,” says Thuy. “It is very rewarding to help grow our community… one home at a time.”

Thuy Pham, PLLC Designated Broker/Owner The Williams Real Estate Company, LLC 480-686-9899 www.thewilliamsre.com

Lisa Whitehead Founder and President United Insurance Consultants 480-503-8500 lwhitehead@wesellins.com www.wesellins.com

“My background in business and network engineering might not suggest it, but I enjoy learning about and understanding people.”

After earning her doctorate degree, Deborah brought together her technical background and business skills with her knowledge of people in the workplace to create, Seity Inc., a management consulting business that focuses on working with organizations to leverage their current resources and main investment: their people.

“I specialize in Organization Network Analysis, a process that maps work relationships; and explains how the work really gets done,” says Deborah, who unlocks the mystery of work relationships by making them visible and manageable for effective decision-making resulting in higher productivity and employee engagement.

‘Building Organizational Value Through People’

Deborah Peck, Ph.D. President and Principal Consultant 480-922-7102 dpeck@seity.com www.seity.com

Profiles feature Scottsdale Chamber members in each edition of Scottsdale@Work. If you are interested in placing an ad profile in our next issue, please contact us at info@mpgcompany.com or call 480-588-9505.

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profileofSUCCESS

Bill Banchs President and CEO Scottsdale Cultural Council For Bill Banchs, art is more than just entertainment. It’s a vital part of the community that enriches its cultural legacy.

The Venezuela-born, Harvard-educated leader of the Scottsdale Cultural Council started his career as an accomplished composer before entering the realm of nonprofit administration for art and music education. Today, he oversees the council and its mission of creating diverse arts experiences and opportunities in Scottsdale.

Since joining the organization in 2008, Banchs has been busy working on its strategic plan while overseeing the Scottsdale Center for the Performing Arts’ renovation, which began last year and is expected to be completed this fall.

“With today’s economic environment, the challenge has been making sure the most important and essential components of the renovation remain intact, those that ensure the capacity of the center to enable state-of-theart performances and presentations,” he says. “Once the renovation is done, the center will significantly elevate and enhance its capacity, quality and diversity of programming.”

Childhood ambition:

To write great music.

Worst fear:

Loss of mental capacity.

Guilty pleasure:

A good cigar with a great single malt scotch.

Best trait: Being filled with the joy of life and the energy and exuberance this joy generates.

Worst trait:

Wanting to please everyone.

Motto:

Photo: Sergio Dabdoub

Be grateful for all of one’s blessings.

QUOTABLE: “We make a living by what we do, but we make a life by what we give.” - Winston Churchill 22

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