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Small Business Industry Leaders



Growing Small Business in Arizona

Robert Blaney has served as the district director of the U.S. Small Business Administration for the State of Arizona since 1998. His varied experience includes work as a federal agent, police officer, vicepresident of an insurance brokerage and district director for the late Congressman Jack Kemp. He is a native of western New York and a graduate of the State University College of New York at Buffalo.

The pace of SBA-backed lending remains strong, providing capital to small businesses. More loans and more dollars were loaned in the first half of FY 2013 than the same period a year ago, a year in which SBA recorded the second-highest loan volume in the agency’s history. Overall, lending continues at a solid pre-recession pace; some weeks more, some weeks less. Lending at the end of the first half of FY 2013 was ahead of the pace at the same point a year ago by more than 13 percent. Loan approvals supported $13.8 billion. Overall, the pace of SBA loan-making is a healthy sign for the economy and the credit markets and is one of the foundations for ensuring the availability of financing to small businesses trying to establish themselves, grow and create new jobs for Americans. Military service members are also returning home and many are looking to start a small business after leaving the service. Working with the Arizona Small Business Development Center Network, the SCORE Association and several business owners who are military veterans, the SBA has instituted the Boots to Business Program to provide transitioning service members the knowledge, tools and resources they need to evaluate opportunities and become successful entrepreneurs. Through the Boots to Business initiative, service members will learn the nuts and bolts of how to start and grow a business and learn where to go for the help that they need.

Robert Blaney District Director • U.S. Small Business Administration, Arizona District

Arizona Environment Strong for Start-up and Growth

Rick Murray has a wide and varied background that includes entrepreneurial endeavors and nonprofit association executive experience. Murray has seen tremendous success by using the same formula he has always used: developing relationships with businesses for mutual success and surrounding himself with a team of people who believe in a common goal. Murray is also well-versed in HIPAA compliance issues and healthcare-related businesses.


Arizona’s economy has taken some lethal knockout blows. But because of some very well-timed defensive actions, Arizona appears to be recovering and poised to lead the country out of this recession. “CNN Money” recently reported that people were more likely to launch businesses here than in any other state in the country last year. And that didn’t happen by accident. Governor Jan Brewer and the legislature have taken gigantic steps over the last four years to not only make it easier to run a business in Arizona, but also to start a business here. Arizona is benefitting from a steady stream of entrepreneurs migrating from less business-friendly states like California. That’s because of new legislation making business and property taxes lower. The state also encourages firms to upgrade employees’ skills, giving grants to those that offer in-house job training. Add to it the fact that the labor pool is highly educated, thanks to our higher education campuses producing a plentiful source of science and technology grads. That’s important, since tech firms like Intel dominate Arizona’s business landscape. And with renewable energy technology contributing greatly to the new economy along with the software and semiconductor makers, Arizona is once again the place to start and run a business.

About this Guide

Rick Murray CEO • Arizona Small Business Association

The In Business Magazine editorial staff has compiled a list of trusted business services that we strongly recommend to our business readers. Each business is dedicated to serving local small businesses and is a partner in building our business community.

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Small Business Industry Leaders

Accounting & Tax Services BMO Harris Bank, N. A.

Bibby Financial Services

CBIZ and Mayer Hoffman McCann, P.C. CBIZ provides accounting, tax and business valuation and consulting services to real estate, wholesale, not-for-profit, retail and manufacturing entrepreneurial business in the Phoenix marketplace. Top Executive: Carlos Wagner Local Headquarters: 3101 N. Central Ave., Ste. 300, Phoenix, AZ 85012 Offices (Local / National): 1 / 186 Phone: (602) 277-2371 Website:

BMO Harris Bank offers business banking products and services for small and medium-sized businesses: checking and savings accounts, loans and lines of credit, online banking, treasury management and more. Top Executive: Stephen Johnson Local Headquarters: 1 E. Camelback Rd., Phoenix, AZ 85012 Offices (Local / National): 33 / 300+ Phone: (602) 241-6565 Website:

Companies in need of working capital solutions turn to Bibby Financial Services. It helps small to mediumsized businesses that are growing quickly, investing in equipment or just in need of improved cash flow. Top Executive: Edward Irvin Local Headquarters: 3800 N. Central Ave., Ste. 470, Phoenix, AZ 85012 Offices (Local): n/a Phone: (877) 882-4229 / (602) 999-9532 Website:

Alterna tive Lending

National Bank of Arizona Alterna tive Lending

FSW Funding

Henry & Horne, L.L.P. Henry & Horne is Arizona’s largest locally owned accounting firm, with a broad base of services to meet clients’ needs. The firm includes estate specialists, international tax experts and a multitude of experts with other areas of expertise. Top Executive: Chuck Goodmiller Local Headquarters: 2055 E. Warner Rd., Ste. 101, Tempe, AZ 85284 Offices (Local / National): 2 / 3 Phone: (480) 839-4900 Website:

Alternative Funding

Altima Business Solutions Altima provides assistance in raising capital through its affiliations and network of influence in angel/venture, private equity, hedge funds, factoring, equipment leasing and merchant funding. Top Executive: Andre Wilson Local Headquarters: 1820 E. Ray Rd., Chandler, AZ 85225 Offices (Local): 1 Phone: (602) 773-1488 Website:


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FSW Funding is a privately owned and operated assetbased lending company specializing in the financing needs of small and medium-sized businesses. Top Executive: Robyn Barrett Local Headquarters: 4530 E. Shea Blvd., Ste. 142, Phoenix, AZ 85028 Offices (Local): 1 Phone: (602) 535-5984 Website:

National Bank of Arizona provides local expertise and focuses on delivering award-winning service. It is more than just a business bank; it’s expanded to a full-service financial institution offering a suite of products and services tailored to business. Top Executive: Keith Maio Local Headquarters: 6001 N. 24th St., Phoenix, AZ 85016 Offices (Local / National): 24 / 75 Phone: (602) 235-6000 Website:

Business Banking / SBA Lending

Alliance Bank of Arizona Alliance Bank of Arizona is a “super community” bank, delivering a broader product array and larger credit capacity than a traditional community bank. Its focus is relationship-based, personalized service, with the latest in technology and lending capabilities to meet the needs of virtually any Arizona business. Top Executive: James H. Lundy Local Headquarters: 1 E. Washington St., Phoenix, AZ 85004 Offices (Local / National): 9 / 17 Phone: (602) 629-1776 Website:

Wells Fargo & Company Wells Fargo & Company is a diversified financial services company that provides banking, insurance, investments, mortgage, and consumer and commercial finance. For the sixth consecutive year, it is the No. 1 Small Business Administration 7(a) lender in Arizona in amount of dollars loaned. Top Executive: Pamela Conboy Local Headquarters: 100 W. Washington St., Phoenix, AZ 85004 Offices (Local / National): 167 / 6782 Phone: (602) 378-4644 Website: CONTINUED ON PAGE 48 »


Industry Leader: FSW Funding

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the credit-worthiness of the billed customer. When the bill is paid, the factor remits the balance, minus a transaction (or factoring) fee. To secure a factor loan, a company will need to provide:

Factor Financing: A Key Tool for Improving Cash Flow Managing cash is critical to the success of any business. Whether you are providing a good or a service, it is important to make sure cash flow allows for day-to-day operations and growth. As a business owner, you never want to find yourself in a position where you can’t meet critical payments for payroll, taxes and key vendors — especially if money is tied up in outstanding invoices that the company is awaiting payment on.

“Unfortunately, while many companies are finding themselves short on cash, lending requirements have become extremely stringent,” explains Robyn Barrett, founder and managing member of FSW Funding. “While factoring has been in use for hundreds of years, it is often misunderstood and many business owners don’t realize it can offer an optimal solution to their company’s cash flow challenges.” Companies faced with a cash-flow squeeze due to slow-paying customers or the reduction in an equity line may find that pledging invoices or accounts receivable to a factor can provide the cash needed to grow and operate. “Most of the companies we work with are seeking a good source of capital because they are in a highgrowth or start-up phase,” explains Barrett. “Unlike a bank, we are not concerned with the company’s credit; we are looking at their sales and who they are selling to, so we are able to provide them the money they need.”

Robyn Barrett

In most cases, factor financing can infuse cash into the company within 24 to 48 hours. The factor advances a portion of the invoice amount, usually 70 to 90 percent, after reviewing

• A  detailed list of accounts receivable and accounts payable with samples of invoices, • Current and historical financial statements and tax returns for the previous year, and • Business organization documents. The phrase “Cash is King” has never been more true in business than it is today. “Our goal is not to just provide cash in order to help companies survive, we want to help them thrive and create jobs for others,” adds Barrett. Founded in 2001, FSW Funding, formerly Factors Southwest LLC, specializes in factor financing for small to mid-sized companies throughout the U.S.

At a Glance Company Name: FSW Funding Main Office Address: 4530 E. Shea Blvd., Suite 142 Phoenix, AZ 85028 Phone: (602) 535-5984 Website: Number of Offices in Metro Phoenix: 1 Number of Staff: 6 City Nationally Headquartered: Phoenix, AZ Top Local Executive: Robyn Barrett, Managing Member No. of Years with Firm: 12 years Year Established Locally: 2001 Specialties: Asset-Based Lending, Financing For Small To Mid-Sized Companies, Flexible and Affordable Factoring

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Small Business Industry Leaders

Business Organizations & Associations West Valley National Bank

SBA Lender

West Valley National Bank is the West Valley’s first locally owned and operated community bank, and it recently expanded to Scottsdale. Founded by local business leaders, the bank is dedicated to looking after business owners and their financial needs. Top Executive: Candace D. Wiest Local Headquarters: 12725 W. Indian School Rd., Ste. C108, Avondale, AZ 85392 Offices (Local): 3 Phone: (623) 536-9862 Website:

Business Marketing Services

SBA Lender

Arizona Small Business Association ASBA is the largest trade association in Arizona, representing 11,000+ member businesses and more than half-a-million employees in all 15 counties. ASBA creates opportunities for Arizona small businesses to make money, save money and achieve results. Top Executive: Rick Murray Local Headquarters: 4600 E. Washington St., Ste. 340, Phoenix, AZ 85034 Offices (Local): 2 Phone: (602) 306-4000 Website:

Fasturtle Fasturtle is a Web-design firm that specializes in SEO marketing, website design, email marketing and maximizing social media opportunities for companies of all sizes. It focuses on providing detailed planning and technological expertise to small business. Top Executive: Eric Olsen Local Headquarters: 7575 E. Redfield Rd., Ste. 213, Scottsdale, AZ 85260 Offices (Local): 1 Phone: (480) 348-0467 Website:

Infusionsoft Infusionsoft provides small-business solutions built exclusively to help conquer the chaos through a Webbased system that combines intelligent automation with powerful CRM, email marketing, e-commerce and social media tools. Top Executive: Clate Mask Local Headquarters: 1260 S. Spectrum Blvd., Chandler, AZ 85 Offices (Local): 1 Phone: (480) 807-0644 Website:


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Maricopa County Attorney’s Office – Check Enforcement The Maricopa County Attorney’s Office established the Check Enforcement Program to assist victims. The primary responsibility of the program is to recover restitution for victims. Top Executive: Bill Montgomery Local Headquarters: 301 W. Jefferson St., Phoenix, AZ 85003 Offices (Local): 1 Phone: (602) 372-7300 Website:

Reliable Background Screening Local First Arizona Local First Arizona is a nonprofit organization working to strengthen communities and local economies through supporting, maintaining and celebrating locally owned businesses throughout the State of Arizona. Top Executive: Kimber Lanning Local Headquarters: 407 E. Roosevelt St., Phoenix, AZ 85004 Offices (Local): 1 Phone: (602) 956-0909 Website:

Business Services

Express Digital Express Digital is a leader in data capture, document management and scanning systems, specializing in integrating with existing software and services of businesses. Top Executive: John Longobardo and John Principale Local Headquarters: 8585 E. Bell Rd., Ste. 103, Scottsdale, AZ 85260 Offices (Local): 1 Phone: (602) 569-8600 Website:

Reliable Background Screening has been providing clients a unique and thorough screening service for employers, business owners, franchisers and landlords by offering background checks on new employees, franchisee applicants and new residents and tenants. Top Executive: Rudy Troisi Local Headquarters: Scottsdale, AZ Offices (Local): 1 Phone: (602) 870-7711 Website:

Stoney-Wilson Business Consulting, L.L.C. Julie Stoney and Bob Wilson bring more that 60 years of business experience to the table. Their background in banking, finance and communications provides the foundation for advising businesses in need of banking and credit, cash management, strategic planning and sales management services. Top Executive: Julie Stoney and Bob Wilson Local Headquarters: 6501 E. Greenway Pkwy., Ste. 103-583, Scottsdale, AZ 85254 Offices (Local): 1 Phone: (602) 370-1776 Website: CONTINUED ON PAGE 50 »


Industry Leader: SCF Arizona

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injured on the job, that worker will receive the medical treatment needed in exchange for an agreement not to file a lawsuit against the employer.

Strong, stable workers’ comp company ‘at work for you’ When one of your workers is injured on the job, who are you going to call? For most Arizona businesses, the answer is SCF Arizona, which provides workers’ compensation insurance coverage for more than 21,000 businesses statewide, ensuring workers the care they need if they are injured on the job. SCF has been providing workers’ compensation insurance longer

than anyone else in the state. That’s because in 1925, the Arizona Legislature founded the state compensation fund (SCF Arizona) as part of the Industrial Commission. Lawmakers allocated $100,000 as start-up capital. But the statute mandated that SCF’s operational and administrative costs be paid solely by premiums. The state was paid back in 1938, two years early. Since that original allocation, SCF has not received any money from the state nor from residents’ taxes. Today, SCF holds total assets of more than $3.7 billion to protect policyholders and their workers. SCF’s and Arizona’s past, present and future are tightly intertwined, and the workers’ comp insurer has been recognized as an economic engine in the state throughout the myriad ups and downs of the economy. Workers’ compensation insurance is a backstop that protects employer and employee. The insurance coverage provides a business owner peace of mind that, should an employee be

This is especially important because, unlike other lines of insurance where a claim can be settled quickly, a workers’ compensation claim can remain in effect for many years. For example, a worker who suffered a disabling injury in 1940 may still be receiving benefits today. The company became a private, mutual insurance company on Jan. 1, 2013, and, as it has for 88 years, SCF continues to provide state businesses unsurpassed excellence in workers’ compensation. Living up to its motto — “SCF is at work for you” — the company provides innovative workers’ compensation insurance solutions to businesses that seek the best in workplace safety protection. SCF also strives to make it easy for its customers to do business with it, building trust and loyalty.

At a Glance Company Name: SCF Arizona Main Office Address: 3030 N. 3rd Street Phoenix, AZ 85012 Phone: (602) 631-2000 Website: Number of Staff: 380 City Nationally Headquartered: Phoenix, AZ Top Local Executive: Don Smith, CEO No. of Years with Firm: 13 years Year Established Locally: 1925 Specialties: Worker’s Comp Insurance

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Small Business Industry Leaders

Commercial Real Estate

Employee Benefits / Insurance Delta Dental of Arizona

Cassidy Turley Cassidy Turley is a full-service commercial real estate firm serving metropolitan Phoenix and secondary Arizona cities. A leader in the Phoenix market since 2003, it offers brokerage investment and advisory services in office, industrial, retail, multi-housing and land as well as property management. Top Executive: Bryon Carney Local Headquarters: 2375 E. Camelback Rd., Ste. 300, Phoenix, AZ 85016 Offices (Local / National): 1 / 60 Phone: (602) 954-9000 Website:

Focus Benefits Group Focus Benefits Group is an independent group employee benefits consulting company that offers a variety of services to help clients receive the greatest amount of benefit coverage for the most cost-effective dollar. It helps clients by looking at ways to reduce healthcare costs, improving the overall benefits they can offer employees. Top Executive: Bill Weaver Local Headquarters: 4120 N. 20th St., Ste. B, Phoenix, AZ 85016 Offices (Local): 1 Phone: (602) 381-9900 Website:

CBRE, Inc. CBRE offers strategic advice and execution for property sales and leasing, corporate services, property, facilities and project management, mortgage banking, appraisal and valuation, development services, investment management, and research and consulting. Top Executive: Craig Henig Local Headquarters: 2514 E. Camelback Rd., Phoenix, AZ 85016 Offices (Local / National): 1 / 166 Phone: (602) 735-5555 Website:

GPE Companies GPE Commercial Advisors and GPE Management Services are leading providers of commercial real estate sales, leasing, property management and consulting solutions for business, office, medical, dental, retail and industrial properties in the Greater Phoenix metropolitan area. Top Executive: David Genovese Local Headquarters: 2777 E. Camelback Rd., Ste. 230, Phoenix, AZ 85016 Offices (Local): 1 Phone: (480) 994-8155 Website:


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Holmes Murphy & Associates Holmes Murphy is a premier independent riskmanagement and insurance brokerage firm. While today’s insurance market sees consolidations and mergers resulting in conglomerates more concerned about the bottom line, Holmes Murphy remains focused on clients’ needs and is committed to accelerating business success. Top Executive: Daniel Keough Local Headquarters: 14850 N. Scottsdale Rd., Ste. 280, Scottsdale, AZ 85254 Offices (Local / National): 1 / 11 Phone: (480) 951-1776 Website:

Healthcare Insurance

Blue Cross Blue Shield of Arizona BCBSAZ offers various health plans for individuals, families, and small and large businesses. BCBSAZ also offers Medicare supplement plans to individuals over age 65. Top Executive: Rich Boals Local Headquarters: 8220 N. 23rd Ave., Bldg 2, Phoenix, AZ 85021 Offices (Local): n/a Phone: (602) 864-4899 Website:

Delta Dental is passionate about oral health and its importance to generations of families. It works to improve oral health by emphasizing preventive care and making dental coverage accessible to a wide variety of employers, groups and individuals. Top Executive: Allan Allford Local Headquarters: 5656 W. Talavi Blvd., Glendale, AZ 85306 Offices (Local): n/a Phone: (602) 938-3131 Website:

United Healthcare of Arizona United Healthcare provides a full spectrum of consumer-oriented health benefit plans and services to individuals, public sector employers and businesses of all sizes, including more than half of the Fortune 100 companies. Top Executive: Jeri Jones Local Headquarters: 1 E. Washington St., Ste. 1700, Phoenix, AZ 85004 Offices (Local): n/a Phone: (800) 985-2356 Website:

Human Resources / Hiring

DHR International, Inc. DHR is the fifth-largest retained executive search firm in the United States. DHR conducts search assignments at the levels of board director, C-suite and functional vice president. Its consultants are experienced professionals who are retained by Fortune 1000 as well as prominent venture firms and early-stage companies. Top Executive: David Bruno Local Headquarters: 11811 N. Tatum Blvd., Ste. 3076, Phoenix, AZ 85028 Offices (Local / National): 1 / 51 Phone: (602) 992-7810 Website:


Industry Leader: Cassidy Turley

HR Choice For nearly 30 years, HR Choice has been providing professional human resource programs, training and services to small and medium-sized businesses. It offers outsourced employer solutions and works collaboratively with its clients to support their tactical and strategic human resource management needs. Top Executive: Susan Williams Local Headquarters: 14175 W. Indian School Rd., Ste. B4, Goodyear, AZ 85395 Offices (Local / National): 1 / 2 Phone: (623) 935-7759 Website:

Maricopa Workforce Connections Maricopa Workforce Connections collaborates with state and community partners to continually identify and develop local talent to meet the needs of local businesses. Services include employee recruitment and training to fill job vacancies by a diverse and broad range of qualified workers at no charge to business owners. Top Executive: Patricia Wallace Local Headquarters: 234 N. Central Ave., 3rd flr., Phoenix, AZ 85004 Offices (Local): 3 Phone: (602) 506-4888 Website:

Information Technology

Business & Decisions Business & Decision’s 2,500 expert consultants and 10 strategic partners work with clients on a range of initiatives from proof-of-concepts to mission-critical, enterprise-wide, global solution delivery. It also offers full lifecycle support, from consulting to continuous improvement, through hosting and ongoing change management. Top Executive: Sylvain Thauvette Local Headquarters:  8414 N. 90th St., Ste. 101, Scottsdale, AZ 85258 Offices (Local ): 1 Phone: (602) 244-1200 Website: CONTINUED ON PAGE 52 »

A Leader in Commercial Real Estate Services At Cassidy Turley, we are market leaders, industry leaders and community leaders. Nationwide, we are recognized for our passionate client advocacy as well as for the discipline and precision of our service delivery. We are a trusted partner, delivering client-centric solutions to enhance business performance. In markets across the country, we are respected as a leading provider of commercial real estate services as well as for our community engagement. Our thorough understanding of local business practices and market dynamics, combined with our customer focus and service commitment, give our clients a distinct edge in commercial real estate around the globe. Cassidy Turley is a leading commercial real estate services provider with more than 3,800 professionals in more than 60 offices nationwide. The company represents a wide range of clients — from small businesses to Fortune 500 companies, from local nonprofits to major institutions. The firm completed transactions valued at $22 billion in 2012; manages 400 million square feet on behalf of institutional, corporate and private clients; and supports more than 23,000 domestic corporate services locations. Cassidy Turley serves owners, investors and tenants with a full spectrum of integrated commercial real estate services — including capital markets, tenant representation, corporate services, project leasing, property management, project and development services, and research and consulting.

Cassidy Turley provides regional real estate services with local market leader Cassidy Turley Arizona. With every assignment, Cassidy Turley professionals focus on their clients’ real estate needs so they can focus on their business. The firm has completed nearly $10.7 billion in transactions since 2003 and was the No. 1 ranked Commercial Real Estate Brokerage Company in the Phoenix Business Journal’s 2010 and 2012 Book of Lists. For more information on Cassidy Turley, visit or call (602) 954-9000.

At a Glance Company Name: Cassidy Turley Main Office Address: 2375 E. Camelback Road, Suite 300 Phoenix, AZ 85016 Phone: (602) 954-9000 Website: Number of Offices in Metro Phoenix: 1 Number of Staff: 110 (70 brokers, 40 staff/manager) City Nationally Headquartered: Washington, D.C. Top Local Executive: Bryon R. Carney, President & Managing Principal No. of Years with Firm: 29 years Year Established Locally: 1973; became Independently owned/operated in 2003 Specialties: Commercial Real Estate Services, including Capital Markets, Tenant Representation, Project Leasing and Property Management

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Small Business Industry Leaders

Janitorial Ryley Carlock & Applewhite

CyberTrails CyberTrails is the leading provider of managed information technology services in Phoenix. With 24/7 customer support and rapid implementation, it helps small to mid-sized businesses manage the right technologies to support their business goals. Top Executive: Rick Estrada Local Headquarters: 1919 W. Lone Cactus Dr., Phoenix, AZ 85027 Offices (Local) 1 Phone: (623) 434-6079 Website:

IT Partners It Partners is known locally as the “Go To” solution provider in designing and implementing data center technology solutions on time and within budget. Top Executive: Gary Johnston Local Headquarters: 6939 S. Hart Ave., Tempe, AZ 85283 Offices: (Local) 1 Phone: (602) 667-0100 Website:

OneNeck IT Services Corp. OneNeck is a leading hosted application management and managed services provider that offers a broad scope of services at mid-market prices which provide customers with tailored and flexible IT solutions. Top Executive: Charles Vermillion Local Headquarters: 5301 N. Pima Rd., Ste. 100, Scottsdale, AZ 85250 Offices (Local / National): 1 / 11 Phone: (480) 315-3000 Website:


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Jani-King Through a network of 200 franchisees, family-owned and -operated Jani-King Southwest provides stateof-the-art commercial cleaning services to hotels, restaurants, surgery centers, schools, financial institutions, manufacturing facilities and municipal buildings from Regional Support Centers in Phoenix and Tucson. Top Executive: Julie Robinson Local Headquarters: 7250 N. 16th St.,, Ste. 302, Phoenix AZ 85020 Offices (Local): 1 Phone: (602) 433-0550 website:

Ryley Carlock & Applewhite provides legal support to clients in real estate, resort and hospitality, gaming, software and information technology, publishing, accounting, architecture, management consulting, engineering and other professional services, construction management, retail sales, Internet, telecommunications and manufacturing. Top Executive: Rodolfo Parga Local Headquarters: 1 N. Central Ave., Ste. 1200, Phoenix, AZ 85004 Offices (Local / National): 1 / 6 Phone: (602) 258-7701 Website:

Office Furniture

Law Firms Copenhagen Imports

Lewis and Roca Founded in 1950, Lewis and Roca has nearly 200 attorneys and offices in Phoenix, Tucson, Las Vegas, Albuquerque, Reno and Silicon Valley. The firm serves a diverse base of local, regional, national and international clients, including some of the world’s largest corporations. Top Executive: Kenneth Van Winkle Jr. Local Headquarters: 40 N. Central Ave., Phoenix, AZ 85004 Offices (Local): 1 Phone: (602) 262-5311 Website:

Polsinelli Shughart, L.L.P. Polsinelli Shughart offers clients the full array of business law services with a local presence and tremendous national and international reach. Top Executive: Ed Novak Local Headquarters: 1 E. Washington St., Ste. 1200, Phoenix, AZ 85004 Offices (Local / National): 1 / 16 Phone: (602) 650-2000 Website:

Copenhagen is focused on helping clients improve productivity by designing for them the perfect work environment, from executive suites to functional home offices. Top Executive: Erik Hansen Local Headquarters: 1701 E. Camelback Rd., Phoenix, AZ 85016 Offices (Local / National): 4 / 3 Phone: (602) 266-8060 Website:

Goodmans Interior Structures Goodmans represents millions of quality products from manufactures that include Herman Miller, Geiger, Davis, Nemschoff, Nucraft, Fixtures, Global, Hon, National, La-Z-Boy and more than 400 others. Services include planning through installation. Top Executive: Adam Goodman Local Headquarters: 1400 E. Indian School Rd., Phoenix, AZ 85014 Offices (Local / National): 4 / 1 Phone: (602) 263-1110 Website:


Industry Leader: West Valley National Bank

Target Commercial Interiors Creating capable spaces for the workplaces in all fields, Target Commercial Interiors services include shopping for products, financing, project management, planning and installation. Ongoing services are asset management, warehousing and more. Top Executive: Steve Thomas Local Headquarters: 8530 S. Priest Dr., Phoenix, AZ 85284 Offices (Local / National): 1 / 6 Phone: (602) 417-1200 Website:

Office Supplies

Wist Office Products Competitive pricing among all product categories allows Wist to achieve success that is shared with clients, team members and communities. When partnering with Wist, clients experience reliable business practices, sound ethics and a commitment to sustaining the environment. Top Executive: Ian and Robert Wist Local Headquarters: 107 W. Julie Dr., Tempe, AZ 85283 Offices (Local): 1 Phone: (480) 921-2900 Website:

Payroll Services

Human Capital Strategies A partner to small business, Human Capital Strategies is a comprehensive firm that is all about driving business profits through their services, which include payroll, human resources, employee benefits and risk management. Top Executive: Jason Knight Local Headquarters: 2152 S. Vineyard Ave., Bldg. 6, Ste. 117, Mesa, AZ 85210 Offices (Local): 1 Phone: (480) 962-1580 Website: CONTINUED ON PAGE 54 »

SBA r Lende

SBA r Lende

West Valley National Bank’s commitment to serving its clients – like Estrella Ear, Nose & Throat – includes helping them toward their goals and listening to their suggestions

West Valley National Bank, an Arizona Original West Valley National Bank is an Arizona original. Founded in 2006, led by West Valley leaders and capitalized by 159 Arizonans, the Bank serves the metro area with three full-service branches in Scottsdale, Goodyear and Buckeye. Founded on the principle that local businesses are best served by local bankers who are empowered to make decisions locally, we are proud of our history. Throughout the Great Recession, we have continuously provided capital for local businesses and support for many worthwhile community organizations: Local First Arizona, Arizona Assistance in Healthcare, ARMA, WESTMARC and many more. And we did it without the benefit of any government assistance in the form of TARP money. We came through this recession, Arizona style: We stood tall and weathered the storm. We are also proud of our strong capital base and commitment to regulatory compliance.

to help them acquire their practice. And when it was time to purchase a building, we helped them with an SBA 504 loan for their beautiful new space. We are grateful for the relationship we have with them and the opportunity to be their bank of choice. So when our CEO heard there were a few bumps in the process, we asked them to attend our board meeting and tell us how we could improve our client experience. Then we took their recommendations and made some changes to our process and our communication. We intend to serve Arizonans for a long time to come. And the way we see it, the best way to do it is to keep people like the Wiggenhorns happy.

At a Glance

Today, we have three offices — in Goodyear, Buckeye and Scottsdale. We proudly serve the small business, and medical and dental professional communities. We excel in developing relationships rather than using a shotgun, one-size-fits-all approach. We listen more than we talk and try to find creative solutions to help your business grow. We offer big-bank products like SBA 7A and 504 loans, remote deposit capture and online banking, but we deliver them WVNB style.

Company Name: West Valley National Bank

Meet our clients Dr. Jonathan and Erica Wiggenhorn. Together, they founded Estrella Ear, Nose & Throat. We listened and put together a 7A loan

No. of Years with Firm: 7 years

Main Office Address: 12725 W. Indian School Road, Avondale, AZ 85392 Phone: (623) 535-2499 Website: Number of Offices in Metro Phoenix: 3 Number of Staff: 15 City Nationally Headquartered: Avondale (moving to Goodyear in Aug. 2013) Top Local Executive: Candace H. Wiest, President and CEO Year Established Locally: 2006 Specialties: SBA Loans, Medical & Dental Professionals, Small Business

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Small Business Industry Leaders

Local Headquarters: 16404 N. Black Canyon Hwy., Ste. 240, Phoenix, AZ 85053 Offices (Local / National): 1 / 101 Phone: (602) 266-3660 Website:

Pay-Tech Pay-Tech has been family-owned and -operated since 1979, with professionals who are trained and certified to bring clients customized payroll, accounting and HR solutions. Top Executive: Rene Brofft Local Headquarters: 3420 E. Shea Blvd., Ste. 170, Phoenix, AZ 85028 Offices (Local): 1 Phone: (602) 788-1317 Website:

Paychex, Inc. Paychex is a recognized leader in the payroll, human resource and benefits outsourcing industry. Top Executive: n/a

Promotional Products



R offers a complete line of marketing products as well as custom promotional products for any type of business, including quality logo reproductions, unique business gifts, corporate trade show materials and branded office supplies, company stationery and business apparel. Top Executive: Amanda Wigal Local Headquarters: 7707 E. Acoma Dr., Ste. 110 Scottsdale, AZ 85260 Offices (Local): 1 Phone: (480) 951-8882 Website:

Gear Up Promotions, L.L.C. Gear Up offers logo apparel, corporate gifts and promotional items, with hundreds of items and ideas to choose from and at prices that fit anyone’s budget. Clients are the No. 1 priority. Top Executive: Laureen Pugh Local Headquarters: 3999 S. Dobson Rd., Chandler, AZ 85248 Offices: 1 Phone: (480) 326-6251 Website: R

Telecommunications / Mobile

AT&T Small Business AT&T Small Business Services offers a comprehensive portfolio of innovative wireless solutions, from email and messaging to industry-specific business applications.

Office Supplies • Breakroom Products • Janitorial Supplies • Office Furniture 54

J U LY 2013


Industry Leader: Brandables

Top Executive: n/a Local Headquarters: 20830 N. Tatum Blvd., Phoenix, AZ 86050 Offices (Local / National): n/a Phone: (480) 515-7000 Website:



Brandables Treats Clients Like Family

Cox Business Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers; K-12 and higher education; financial institutions; and federal, state and local government organizations. Top Executive: Steve Rizley Local Headquarters: 20401 N 29th Ave., Phoenix, AZ 95027 Offices (Local / National): n/a Phone: (623) 594-1000 Website:

Telesphere Telesphere is the leading pure-play provider of unified cloud communications, delivering carrier-grade performance and support for wireline and mobile devices to businesses over its private IP MPLS network, which is one of the largest of its kind in the nation. Top Executive: Clark Peterson Local Headquarters: 9237 E. Via de Ventura, Scottsdale, AZ 85258 Offices (Local / National): 1 / 4 Phone: (480) 385-7000 Website:

Workers Comp Insurance

Workers’ Comp

SCF Arizona SCF Arizona provides workers’ compensation insurance coverage for more than 21,000 businesses statewide, ensuring workers the care they need if they are injured on the job. SCF Arizona has been providing workers’ compensation insurance longer than anyone else in the state. Top Executive: Don Smith Local Headquarters: 3030 N. 3rd St., Phoenix, AZ 85012 Offices (Local): 1 Phone: (602) 433-0550 Website:


Workers’ Comp

Brandables has been in the Scottsdale Airpark area since 1992. We are a woman-owned and family-run business that treats all of our clients and potential customers just like they are part of our family. Brandables offers a showroom where you can come to get new ideas for your next event and meet one-on-one with one of our specialized sales members. Brandables welcomes new clients with new-order specials and sends current customers a thank-you gift for their kind referrals.

Customers love coming to Brandables because of our low minimums on apparel and our fast turnaround. Brandables will meet or beat your event due date, ensuring one less headache. There is a reason Brandables has been voted Top 25 Promotional Products Distributor in the Valley.

Our website has a search engine to search our offerings of more than 800,000 items we can imprint with a company logo, but we also provide specialized service, with the Brandables team assisting you in finding the perfect product for your next event. Our team likes to get a better understanding by singling out specific elements, like the demographics, target market, and more, about the event and promotion so that we can suggest products that will give you a better ROI for your next purchase from Brandables.

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Just recently, Brandables started offering warehousing and fulfillment services to customers who do not want the headache of storing all of their goods or coordinating the distribution to trade shows, clients, events and other promotions where our products will be used. If you do not want to take advantage of our on-site warehousing, Brandables also offers the advantage of split shipments to various locations.

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Fast turnaround Family-run Woman-owned Long-standing relationship in Arizona Warehousing and fulfillment 800,000+ items Top 25 Promotional Products Distributor Quality guarantee


At a Glance Company Name: Brandables Main Office Address: 7707 E. Acoma Drive, Suite 110 Scottsdale, AZ 85260 Phone: (480) 951-8882 Website: Number of Offices in Metro Phoenix: 1 Number of Staff: 4 City Nationally Headquartered: Scottsdale Top Local Executive: Amanda Wigal Owner & President No. of Years with Firm: 10 years Year Established Locally: 1992 Specialties: On-time orders, customized service, free basic artwork

Special Advertising Profile J U LY 2013


Get to know the

BUSINESS SIDE OF COX. Cox Business has built a robust Arizona infrastructure with 23,000 miles of 99.99+% reliable Hybrid Fiber/Coax connecting to a fully redundant national backbone. Cisco-certified technicians on the ground and continuous monitoring from our Regional Operations Center resolve problems before they impact your enterprise. It’s a network designed to exceed business continuity requirements and service designed to exceed expectations. That’s how we do business.


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