PX Space Magazine: Summer 2023

ed to seeking innovative ways to transform healthcare practices and environments for the benefit of patients and healthcare professionals. We have emerged from a challenging period in history, where the pandemic has left us scarred and, in some ways, fractured. As we forge ahead, we are faced with distinctive and formidable challenges, including severe nursing shortages and complexities in healthcare delivery, leading to gaps in the experiences of healthcare professionals These gaps originally emerged due to the rapidly evolving knowledge surrounding COVID-19, the dynamic changes in roles and responsibilities, and the psychological and emotional strain accompanying them Overcoming these challenges and moving forward requires a collaborative effort from healthcare organizations, patients, policymakers, and institutions

Throughout this period, we learned valuable lessons, particularly the need to be adaptable and responsive to changing needs Traditional methods of communication became inadequate when faced with masking and limited human-to-human contact In order to overcome the limitations of these traditional approaches, it was crucial to embrace innovation in healthcare communication By leveraging emerging technologies, healthcare organizations began to create communication systems that are more efficient, patient-centered, and accessible The insights gained during the pandemic provided us with a valuable foundation for guiding future innovations, ensuring a resilient healthcare system that can effectively communicate and respond to future challenges.

The healthcare industry has long been perceived as resistant to change, characterized by a slow adoption of new practices and technologies However, the COVID-19 pandemic acted as a powerful catalyst for change, reshaping this perception The disruptor The urgency and magnitude of the crisis demonstrated the necessity of adapting to new circumstances and embracing innovative approaches As a result, healthcare organizations are becoming more open to change, accelerating the adoption of technology, telehealth, collaborative problem-solving, and agile practices This transformative experience has paved the way for a more dynamic and responsive healthcare system that can better address future challenges. We must move forward and bring with us everything we have learned!

Our podcast PX Space serves as a platform for sharing collective perspectives, opinions, and expertise from individuals and organizations involved in the healthcare industry It encompasses the viewpoints of healthcare professionals, patients, caregivers, policymakers, researchers, industry and technology innovators, advocacy groups, nonprofits, and other stakeholders who contribute to shaping healthcare policies, practices, and outcomes This voice of healthcare is continually evolving in response to new research, technologies, policies, and societal needs. It is vital to consider and integrate these diverse perspectives to foster an inclusive and effective healthcare system that meets the needs of individuals and communities. In this new era, we find ourselves in, it is more important than ever for us to share, support, and inspire one another The team at PX Space is dedicated to providing healthcare experts like you with a platform to raise your voice and make a difference

-Linda Robinson

AN INTIMATE CONVERSATION

Dr. Jean Watson is a prominent nurse theorist who made significant contributions to nursing. Her theory of caring has been widely adopted and applied by nurses all over the world. Watson's Theory of Caring is a humanistic approach to nursing that emphasizes the importance of the nurse-patient relationship According to Watson, caring is a fundamental component of nursing and involves a deep commitment to the well-being of the patient It involves being present and attentive to the patient's physical, emotional, and spiritual needs

The Theory of Caring has significant implications for nursing practice It emphasizes the importance of the nurse-patient relationship, which is essential for the delivery of high-quality care It also recognizes the importance of the patient's emotional and spiritual wellbeing, which is often overlooked in traditional medical care

Watson has had a long, illustrious career both as a nurse and in academia, and has authored over 30 books on caring. She has been recognized with a myriad of prestigious awards including being recently inducted as a Living Legend by the American Academy of Nursing, its highest honor. She currently serves as the Founder and Director of a nonprofit foundation, Watson Caring Science Institute Recently, nurse thought leader Linda Robinson, MSN, CPXP, RN, VP of Clinical Excellence at MDM Healthcare, interviewed Dr Watson for an episode of our podcast PX Space

Watson shared her thoughts about the impact of the COVID-19 pandemic

“It’s been a wakeup call for all of us, at the personal level at the institutional level, and at the societal level because it has put a spotlight on all the difficulties that nurses have experienced across time in terms of their commitment, their dedication, values, philosophical orientation toward humanity and caring and health for all Yet the institutions have been structured around economics and control, “fix it” models of medical intervention at all costs, ” she said Watson said the result of this has been an awakening about the critical importance of human connection in patient care Watson also referred to the COVID-19 pandemic as a “living metaphor”

Watson shared her thoughts about the impact of the COVID19 pandemic:

“It’s been a wake up call for all of us. "

with Dr. Jean Watson

for a worldview shift structured around the philosophy of the interconnectedness of humanity Watson explained that this shift is forcing institutions to pay attention to humanized care models. She also explained that hospital administrators must understand they are responsible for providing nurses with a healing environment.

The innovative cloud-based patient experience platform Journey PX supports Watson’s mission to humanize care by partnering with providers to enrich the patient experience.

“We talk about value-based care, but real value can be found in the relationships nurses create with their patients, ” said Robinson.

Journey PX aids in the interoperability between technology and hospital care teams by allowing them to offload non-clinical tasks, and create lean workflows, allowing them to have more time for an intimate connection with patients at the bedside.

Robinson reflected on her conversation with Watson

“Caring begins with being present, as Dr Watson so eloquently expressed We know that caring improves patient outcomes As discussed, it is difficult to be present with our patients in this post-pandemic chaotic healthcare landscape of overstressed, demanding workplaces Nurses are dealing with the effects of nursing shortages, an experience complexity gap, and an overwhelming list of tasks, ” she said

Robinson expressed that the important question to address is how care organizations can assist nurses by giving them more time at the bedside.

“At Journey PX we are dedicated to working with nurses and organizations on utilizing patient engagement technology that is high touch, high tech, ” she said

Listen to the Full Podcast Episode

You can hear more from Dr Watson’s intimate discussion with Linda by tuning in to the full PX Space podcast interview listed on major podcast platforms or by clicking the icon below

“We talk about value-based care, but real value can be found in the relationships nurses create with their patients ”

-Linda Robinson, MS, RN, CPXP

THRIVING AS A HEALTHCARE PROFESSIONAL

Insights from Annamari Dietrichson

According to Dietrichson, engaging in meaningful conversations and demonstrating a genuine commitment to understanding the patient's perspective can make a world of difference in the quality of care provided.

The Importance of Patient Experience

Dietrichson emphasized the significance of patient experience and employee engagement, particularly in today's chaotic healthcare environment

She pointed out that while implementing various tactics such as nurse leader rounding and bedside shift reports are essential, they are ineffective without a team that is genuinely enthusiastic about their job Dietrichson firmly believes that investing time in employee engagement is crucial, as it triggers a domino effect that positively influences every aspect of care delivery

The Power of Genuine Listening

In a recent podcast episode of PX Space, Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare, had the opportunity to speak with Annamari Dietrichson, a healthcare leader and the Continental Division Vice President of Patient Experience at HCA Healthcare Annamari, who is also the Owner/Founder of Authentic Health & Wellness and an executive health coach, shared invaluable insights on how healthcare professionals can not only survive but thrive in this new era The conversation centered around cultivating a breakthrough mindset and its profound impact on both staff and patients

According to Dietrichson, truly listening to patients is paramount, even when following scripted procedures like nurse leader rounding Engaging in meaningful conversations and demonstrating a genuine commitment to understanding the patient's perspective can make a world of difference in the quality of care provided

Flourishing as a Healthcare Leader

Healthcare leaders face tremendous stress as they lead teams working tirelessly in a 24/7, 365-day environment Dietrichson highlighted the importance of not allowing this stress to reflect on staff interactions This is where her work as a health coach becomes invaluable

By promoting self-care, cultivating a breakthrough mindset, and prioritizing energy restoration, healthcare leaders can flourish despite the challenges they face

Embracing a Breakthrough Mindset

Dietrichson stressed the significance of adopting a breakthrough mindset, which involves challenging limiting beliefs and negativity Many healthcare professionals enter the field fueled by passion and purpose, only to experience burnout

Dietrichson believes it is the responsibility of every healthcare leader to discover ways to thrive and create a positive impact on their teams and patients

Journey PX: Transforming Care Delivery

Journey PX is passionate about helping care teams, partners with them to transform care delivery models The cutting-edge, cloudbased platform offers solutions that streamline clinical workflows and alleviate non-clinical tasks, saving clinicians time One of the platform’s solutions, My Stay, provides patients access to a comprehensive library of educational videos tailored to their specific health needs Nurses can support patients by assigning them individualized education plans, empowering them to become more informed and proactive about their care. Additionally, Journey PX Connect enables nurses to securely connect with patients via video, enhancing access to care, saving time, and reducing exposure risks.

Dietrichson stressed the significance of adopting a breakthrough mindset, which involves challenging limiting beliefs and negativity.

Discovering ways to thrive as a healthcare professional is essential in today's demanding environment By embracing a breakthrough mindset, prioritizing patient experience and employee engagement, and taking care of their well-being, healthcare leaders can create positive transformations for their teams and provide exceptional care to their patients

Listen to the Full Podcast Episode

To delve deeper into Annamari Dietrichson's insights and expertise, tune in to the full PX Space podcast interview, listed on major podcast platforms or by clicking the icon below

HOW THE DIGITAL CANVAS IS TRANSFORMING THE HOSPITAL EXPERIENCE

The Pro AV team at MDM Commercial also provides essential additional signage solutions throughout each stage of the project from consultation and project planning to installation, integration, and training

The healthcare industry has become increasingly open to technology following the COVID-19 pandemic. New innovations in technology have given healthcare organizations the ability to transform the hospital environment. Digital display technology provides a more modern and rich experience for patients, families, and care teams. Recently, nursing thought leader Linda Robinson, MSN, CPXP, RN spoke with Chase Natoli, the Executive Vice President of Technical Sales at MDM Commercial about the topic.

Natoli works with an expert pro AV team to provide innovative display products including digital signage, DVLED displays, and video walls.

“I like to call it a digital canvas because there should really be an overarching strategy, ” said Natoli.

“We spend a lot of time developing these solutions, and thankfully we have an incredibly talented team behind us and some wonderful partners to help get through these things and build these projects I love the exploratory phase of sitting down with our clients trying to understand their vision and what they see for themselves, ” said Natoli “Providing the support and the training for our clients is something we pride ourselves on We want to make sure they are given the knowledge and ability to take control over the content of their displays ”

Digital displays provide healthcare organizations with many capabilities, such as helping patients navigate the facility, get educational content, and receive crucial information

“Now with technology advancements, we are in a unique position to be able to really help ease the stress and burden of some of the aspects of hospital visits, even to the extent of being able to impact the experience before the patients or loved ones even leave their house. For example, through an email with guided instructions or a Google Maps type experience, if you will, of getting them from their house to the parking garage, from their parking garage to wherever they need to go within the facility, ” explained Natoli.

Natoli discussed several ways hospitals are using Pro AV technology, including providing interactive experiences, enhanced wayfinding throughout hospital facilities, real-time information absorption, modern digital art, robot guides, and more

“Once you get the canvas on the side of the building the sky really is the limit in terms of how creative we can get with the content We have a great in-house content team, aside from that, we have the expert technical team and the developers who can integrate with these different backend systems in the hospital to provide useful information to people as they are beginning that journey, too, ” he said

“We are at a point with the advancements in DVLED (Direct View LED) technology and outdoor displays that you are starting to see screens pop up on the side of the building, whether it be for advertising purposes or informational purposes such as providing emergency room wait times and integrating with a check-in platform within the hospital ”

Natoli discussed additional innovative ways digital signage is being used in hospital settings including providing screens for digital donor walls, and informational screens for patients in waiting rooms “It really starts from the outside of the building, whether it is for real-time information absorption, a wayfinding experience delivered through the mobile phone, or education delivered through the mobile phone, like what we do with the Journey PX platform.

“Once you get the canvas on the side of the building the sky really is the limit in terms of how creative we can get with the content We have a great in-house content team, aside from that, we have the expert technical team and the developers who can integrate with these different backend systems in the hospital to provide useful information to people as they are beginning that journey, too "

Another example is kiosks for wayfinding outside for a larger campus all the way into, you know, right into the main entrance, ” he said.

He also mentioned the advanced capabilities his team has when using digital signage for artistic deployments inside hospitals. “We can do curved screens, concave and convex. We can do angled screens to wrap around walls, and it has allowed us to leverage an artistic utility and provide a stunning element. We have had some clients that have gone as far as to do that type of project as a centerpiece and utilizing such techniques as biophilic content for these projects, ” he said. This type of visual stimulation can bring the stress levels of visitors and staff down, which is incredibly impactful in a stressful hospital environment.

Natoli noted a past project in a cancer treatment wing at a hospital

“We have a highly creative solution deployed where patients can take a walk through the journey of what treatment is going to look like and see the genetics and the care teams that they are going to be working with It is about a 120-page experience as you navigate through it deployed on a 55-inch touchscreen monitor that is kept up to date There are embedded videos for education in it as well Between what we are doing on the signage side and even through the Journey PX platform, I think we are striving to be a part of the solution to help ease the stress at hospitals and keep people informed, ” he said

This is an idea echoed by Robinson, who advises the Journey PX team as the Vice President of Clinical Excellence at MDM Healthcare

“We live in a day and age where there is a lot of noise. There are a lot of things thrown at all of us everywhere we go even in these environments in the healthcare space which is a problem. Our brains get trained to just filter this stuff out and ignore it. I think all of us at MDM put in a lot of work to be a part of the solution, ” she said. Another application for hospital digital signage is digital menus in hospital eateries. “We have a lot of those deployed in various hospitals. Our content team has developed extensive menus that are themed, ” Natoli said.

Robinson noted that this type of signage not only drives hospital revenue but elevates the experience for hospital visitors, staff, and patients. Digital canvases also help healthcare organizations strengthen and elevate their brand

“The brands themselves become stronger when all areas that display their messages are aligned, whether it is physically on-site at the healthcare campus or receiving information through email or visiting the website It provides a consistent experience for everybody from the top down, ” Natoli said In an era where modern technology drives progress in all industries, including the healthcare industry, Pro AV solutions can significantly elevate and modernize the hospital experience for those who visit and work there

“The brands themselves become stronger when all areas that display their messages are aligned, whether it is physically on-site at the healthcare campus or receiving information through email or visiting the website It provides a consistent experience for everybody from the top down "

“It is not just the medical personnel in a hospital that impact the patient experience, it takes a variety of experts to provide that rich experience and space of wellness for patients and their families

The Pro AV technology really helps do that, ” said Robinson “It is an exciting space to be in, and I think as technology has evolved, it has provided some great tools to put information in the hands of those that need it We hope we are having a significant impact on the overall experience people have as they go on their journey through the healthcare system, ” said Natoli

Listen to the full interview on our podcast PX Space and connect with Chase and the Pro AV team at MDM Commercial online

Listen to the Full Podcast Episode

You can hear more insights from Chase Natoli by tuning in to the full PX Space podcast interview listed on major podcast platforms or by clicking the icon to the right

MATERNAL HEALTH Voices for Change

The United States faces a pressing issue regarding the health of mothers and infants, evident from the increasing rates of maternal mortality and persistent challenges like Sudden Infant Death Syndrome (SIDS).

The United States faces a pressing issue regarding the health of mothers and infants, evident from the increasing rates of maternal mortality and persistent challenges like Sudden Infant Death Syndrome (SIDS)

Maternal health is a mounting crisis in the United States

In 2021, 1,205 women died of maternal causes in the United States compared with 861 in 2020 and 754 in 2019 (2) The maternal mortality rate for 2021 was 32 9 deaths per 100,000 live births, compared with a rate of 23.8 in 2020 and 20.1 in 2019.

The United States faces numerous challenges in maternal health, including high-risk pregnancies, barriers to adequate care, gaps in the continuum of prenatal to postnatal care, and significant disparities in mortality and morbidity rates among certain populations. These challenges are further exacerbated by limited resources and a fragmented approach to maternity care, leaving vulnerable patient populations at even greater risk. However, recent advancements in technology and telehealth protocols offer transformative potential for traditional maternity care. By effectively integrating virtual care, immediate attention can be directed towards addressing the key factors identified by the CDC that contribute to maternal deaths, including clinician, facility, and systemic issues such as inadequate training, delayed or missed diagnosis of complications, lack of maternal education, communication gaps, and insufficient coordination among healthcare providers.

Despite significant progress in medical understanding and preventive measures, there remains a considerable amount of work to be accomplished Linda Robinson MSN, RN, CPXP, Vice President of Clinical Excellence at MDM Healthcare recently conducted a series of expert interviews who are shaking the foundations in the world of maternal- child care. This article sheds light on the perspectives of Dr. Braidi Huecker and Dr. Cindy M. Barter, both actively engaged in tackling the multifaceted challenges related to maternal health. Furthermore, we will delve into the impactful initiatives of Dr. Shalon's Maternal Action Project (MAP) as they strive for equitable outcomes in maternal healthcare.

Dr. Braidi Huecker, MD, OB-GYN, is a dedicated champion of maternal empowerment, with a strong commitment to providing education about the childbirth process to expectant and new mothers. She shared insights on a variety of topics, including challenging stereotypes, birth positivity, and the importance of postpartum care

they should be, and what the background is going to look like I think that puts a lot of pressure on the mother and the partner, ” she said

She explained that she believes there should be a birth positivity movement, similar to the recent body positivity movement in American culture

“We’re not all the same Not all women are the same, so why can’t we have birth positivity? Why can’t we celebrate birth differences? We should be celebrating how wonderful it is that we have experienced the birth of our child ”

Dr Huecker expressed the importance of challenging childbirth and pregnancy stereotypes because they only add pressure on new mothers. “

Patients come in and they have this plan, and birth plans are fantastic, but if something doesn’t go according to your birth plan, it’s important to remember that babies don’t read the textbook and that your birth story is unique. It’s a beautiful, wonderful moment and your baby is born however he or she needed to, ” she said.

Dr. Huecker also provides advice for new mothers who may be struggling with breastfeeding. She explained that unhealthy stereotypes exist about breastfeeding that put unnecessary pressure on new mothers.

She emphasized that mothers should do the best they can to breastfeed as it is healthy for the baby, but not beat themselves up if they have trouble with it.

“Everybody is different, and every breast is different, so you don’t know until you try it, ” she said.

In addition to breastfeeding, another challenge mothers face when returning home after birth is the possibility of having postpartum depression. She discussed the signs and symptoms of postpartum depression and the available resources to support mothers who are struggling.

“Postpartum depression is a huge risk and can lead to maternal suicide. One out of seven patients have postpartum depression, ” she said. Dr. Huecker explained how important it is for new mothers to ask for help, communicate their feelings, and practice self-care.

“Moms need breaks. They have their baby 24 hours a day, seven days a week. It’s okay for mothers to let a trusted person watch the baby for a few hours and go take some time for themselves It’s not selfish, it’s important, ” she said

Another topic she discussed was the prevention of injury to the baby due to conditions such as SIDS or Shaken Baby Syndrome Dr Huecker learned the importance of safe sleep firsthand before she ever started medical school when her newborn brother had a SIDS scare She also explained some key things to remember when it comes to preventing an accidental incident of shaken baby syndrome

beautiful, wonderful moment and your baby is born however he or she needed to. "

We know now based on research that laying a baby on his or her back is the best way for them to sleep and that the baby sleeps alone, ” she said

Preventable actions can be taken to educate parents and caregivers about SIDS and shaken baby syndrome Education from the right sources at the right time is a powerful preventative tool

Proper education from the right source can help set up new parents for success in dealing with childbirth issues discussed by Dr Huecker such as safe sleep, post-birth warning signs, and breastfeeding.

Cindy M. Barter, MD, a family practitioner at Hunterdon Health in Lambertville, NJ, is passionate about health equity, especially as it relates to maternal child health. She spoke about addressing barriers to maternal healthcare.

“I had been a family care doctor who delivers babies for a long time. When I started at Hunterdon, I found out that there was a group of women who didn’t start prenatal care until much later in their pregnancy. It happened to be a large Latino community and I started to think, ‘What are the barriers why are they not starting care?’”

Dr. Barter explained that she heard that the causes included large copays, lack of a translator, transportation and daycare issues Barter started looking at ways to solve the problem

“A lot of healthcare providers think addressing the social determinants of health isn’t their job, that it’s someone else’s job I wanted to start to look at ways to think outside the box and think about it differently, ” she said

Barter received a grant to provide pregnant women prenatal care without a copay, transportation for that care, and childcare during prenatal care visits. They also did the entire visit in English and Spanish so there wasn’t a language barrier.

“In a very short period of time, after we started the Latina women started prenatal care by about 50 percent during the first trimester. We know early access to prenatal care improves outcomes, ” she said.

Barter also added that within a year of starting the program, the rate of women receiving early prenatal care jumped to 85 percent. “If you take away the barriers, that often helps improve care, ” said Barter. Dr. Barter continued to explain that her mission has been to apply this solution system-wide to start addressing maternal health equity.

“If you look at maternal mortality rates in the United States compared with most industrialized countries, we’re not doing so well My state of New Jersey is ranked 47th, ” she said Barter also expressed that group visits are another way to make a positive impact

“The power of the group really does make an impact it’s amazing in many different healthcare settings, ” said Barter

"We know early access to prenatal care improves outcomes. If you take away the barriers, that often helps improve care. "

In the realm of maternal health, there are countless organizations working tirelessly to improve the lives of mothers and babies around the world, such as Dr Shalon's Maternal Action Project (MAP) This organization is dedicated to addressing the complex issues surrounding maternal health disparities and advocating for better outcomes for women of color The organization’s co-founder, Wanda Irving, shared the heartbreaking account of her daughter's tragic loss, which was the impetus for starting Dr Shalon's MAP, on a recent PX Space podcast interview with host Linda Robinson, MSN, RN, CPXP

Dr Shalon Irving, an esteemed epidemiologist for the CDC and lieutenant commander in the U S Public Health Service, passed away in 2017 due to complications following childbirth

Dr Shalon's Maternal Action Project envisions a world where every woman, regardless of her race or socioeconomic status, has access to high-quality maternal healthcare and experiences positive birth outcomes They strive to eliminate the disparities in maternal health outcomes that disproportionately affect women of color

Driven by the belief that every woman's life is valuable and deserving of excellent care, the organization works towards raising awareness, advocating for policy changes, and supporting initiatives that promote equitable maternal healthcare One of the primary goals of Dr Shalon's MAP is to confront the alarming disparities in maternal health outcomes Studies have shown that black women are three to four times more likely to die from pregnancyrelated complications compared to white women Dr Shalon's MAP tackles this issue head-on by actively engaging in research, education, and policy advocacy to shed light on the root causes of these disparities and promote equitable solutions.

Dr. Shalon's MAP believes that knowledge is power. Through educational initiatives, they equip women, families, and healthcare providers with the information and resources necessary to navigate the complexities of maternal health.

Their educational programs raise awareness about common pregnancy-related complications, provide guidance on improving prenatal care, and empower women to make informed decisions about their health and the health of their babies

Additionally, Dr Shalon's MAP advocates for policy changes that promote equitable access to healthcare services, support culturally sensitive care, and address social determinants of health Recognizing the importance of community support, Dr Shalon's MAP actively engages with local communities to foster dialogue, share resources, and provide a network of support for mothers and families They collaborate with community organizations, healthcare providers, and policymakers to create sustainable change and improve maternal health outcomes at the grassroots level By mobilizing communities, they aim to create a collective voice that demands and drives positive transformations in maternal healthcare Since establishing their non-profit in 2019, Irving has testified before Congress to advocate for legislative measures addressing the maternal crisis

In addition, the organization recognized the fact that technology has the power to transform health initiatives, and in this spirit, Dr Shalon's MAP has recently joined forces with Microsoft to develop an app called "Believe Her " This app serves as a secure space where mothers and their loved ones can connect with a peer support network, fostering a supportive community environment

The Power of Technology to Transform Care Delivery Models

As revealed by the partnership with Microsoft and Dr Shalon's MAP, technology can revolutionize healthcare

change the way we deliver healthcare, improve its overall quality, and make it more accessible That philosophy is at the core of our cuttingedge, cloud-based patient experience platform, Journey PX, which elevates patient engagement throughout the continuum of care

Dr Cindy Barter’s work at Hunterdon Hospital includes a partnership with Journey PX, which provides patient engagement solutions to their patients Dr Barter has seen firsthand the positive impact of the maternal health education Journey PX provides to their patients, including Spanish-speaking patients Journey PX also allows the education to be texted and emailed to patients after discharge so they can continue to access the vital health education they need

"I know there are many patients who have said they watched them and learned from them My goal is to make more patients aware of their Journey PX solutions early on so they can utilize them I think it is a great solution, ” she said As mentioned by Dr Braidi Huecker, a vital aspect of pre and postnatal care is the provision of comprehensive health education, covering important topics such as breastfeeding, safe sleep practices, and recognizing post-birth warning signs Additionally, new mothers, infants, and families have unique needs during their hospital stay, and it is crucial to have a

Journey PX has recently developed an innovative solution called Journey PX Mother Baby, which is tailored specifically for mother-baby units The platform delivers vital health education to patients’ hospital rooms via their television set Additionally, it allows an option for health education videos to be sent to the parents via email or text so they can continue to refer to them when they are at home Journey PX Mother Baby also prepares parents and newborns for discharge and enhances the overall patient experience By addressing the distinctive needs of this environment, Journey PX Mother Baby plays a significant role in promoting the well-being of both mothers and infants, facilitating a smooth transition into parenthood Additionally, Mother Baby is quick and easy to deploy and can be up and running in less than six weeks It is also priced for individual units, with flexible payment options

MDM Healthcare and Journey PX are proud to partner with health advocates to continuously seek and provide more innovative care delivery models To find out more about what Journey PX, and Journey PX Mother Baby can do for your healthcare organization schedule a free demo

Patient Education & Engagement: Designed Specifically for Mother-Baby Units

Educate Patients for $1 a Day*

Mother-baby units are an area where specialized healthcare staff nurtures and supports the mother-baby relationship, and education is a key component of their care This special environment requires a patient engagement platform that is tailored to the unique needs of new mothers, babies, and families

Journey PX Mother Baby is a solution designed specifically for mother-baby units, delivering vital health education, which research shows drives positive patient outcomes, prepares parents and newborns for discharge, and enhances the overall patient experience

Our Solution

Easy and Quick

⊲ No ADT or EMR integration required

⊲ Does not require facility-wide implementation

Flexible

Payment Options

Annual Plan starting at $29.99 per month* per bed

Monthly Plan starting at $34.99 per month* per bed

Impactful ROI

⊲ Designed to help save valuable nursing time and dollars by providing health education and discharge preparation to patients

⊲ Supports clinical efficiencies for nursing staff, giving them more time to spend at the bedside working top of license

Affordable Streamlined

⊲ Educate patients for $1 a day

⊲ Priced within a unit's budget

⊲ Affordable and flexible payment options, with extra savings if you purchase an annual plan

⊲ No long-term agreement required

⊲ All you need to run the technology are healthcare-grade smart TVs

⊲ If you don't have healthcare-grade smart TVs ask your sales representative about purchasing some of our premium models at unbeatable prices

⊲ Can support most pillow speakers or clean remotes

Pricing is based on a minimum of 25 beds and does not include any add-on packages Pricing is variable and can change depending on the size of the unit and if any labor is required beyond base installation Only includes software and required base installation Any additional hardware required by the hospital is not included in the price and must be purchased separately

DR . PHILIP D . LEMING ON HUMANIZING CARE

Recently, MDM Healthcare VP of Clinical Excellence, Linda Robinson, MSN, RN, CPXP, conducted an exclusive interview with renowned Medical Oncologist and Hematologist, Philip D Leming, MD With a remarkable career that includes co-founding the medical oncology department at The Christ Hospital and leading the Christ Hospital Cancer Research Program, Dr Leming currently serves as the Medical Director of Cincinnati Cancer Advisors, an organization that provides comprehensive and compassionate care to individuals and families affected by cancer In its quest to enhance cancer care and treatment in the region, Cincinnati Cancer Advisors extends a free second opinion cancer service to members of the Greater Cincinnati community Additionally, CCA offers consultative oncology services and financial assistance through a partnership with the Patient Advocate Foundation

In their conversation, Dr. Leming emphasized his philosophy of approaching cancer treatment with a curative mindset. “Even the worst of all cancers are curable until proven otherwise, ” he said

He also stressed the significance of treating patients with dignity, highlighting the importance of compassionate care and actively listening to patients “Oftentimes it’s the simple things that make a difference in patient care such as practicing with compassion or just listening to patients, ” he said

Dr Leming also shared his practice of getting to know patients beyond their illness, recognizing their individuality and reminding them of the importance of their lives

“Something that transcends both human and neuroscience is that when someone comes in no matter how old, ill or debilitated, you want to connect with the patient as a human being and give them a reminder of the individual importance of their life, ” he said “It’s important to be able to communicate with patients and get to know them and by doing that you actually get more valuable information to help treat them ”

Drawing on his experience, Dr Leming highlighted the art of bedside care, emphasizing the value of simplicity in communication and providing patients with a clear understanding of their condition

“Oftentimes it’s the simple things that make a difference in patient care such as practicing with compassion or just listening to patients. ”

“You learn who the person is by listening to them, gauging their anxiety, talking with their family, and trying to put the illness you are being asked to review in perspective, ” he said. “The basic part is trying to make things simple for people, care providers should be able to explain most illnesses in an uncomplicated way ”

He advocated for a servant leadership mindset in healthcare, emphasizing the role of healthcare providers in reducing suffering and instilling hope “You are there to help, to serve, try to reduce suffering and provide hope Ideally all the leadership in healthcare should have this mindset, ” he said

Additionally, Dr Leming discussed the parallels he sees between medicine, music, and martial arts, emphasizing the importance of mastering the fundamentals and approaching each discipline with precision and accuracy

“Medicine is like music and martial arts; you can never master it, and it has been around for centuries, ” he said “The master, or the sensei in martial arts, does the basics correctly every single time It’s interesting we think the master must be extraordinarily complex, but a concert pianist will sit down and practice the scales and a martial artist will practice the Kata slowly Anyone who has done either martial arts or music will tell you that it is much harder to do things slowly and accurately than it is to speed through things, and the same philosophy applies to the application of the art of medicine ”

To delve deeper into Dr. Leming's insights, you can listen to the full PX Space podcast interview on major podcast platforms or by clicking the icon included in this feature article. .

"You are there to help, to serve, try to reduce suffering and provide hope. Ideally all the leadership in healthcare should have this mindset. "

TEEPA SNOW ' S Positive Approach to Dementia Care

In June, we observed Alzheimer's and Brain Awareness Month, a dedicated period focused on increasing awareness about the impact of Alzheimer's disease and other forms of dementia on millions of individuals in the United States In this article, we delve into the topic of dementia care, highlighting insights from our recent PX Space podcast interview with renowned Dementia Care Specialist, Teepa Snow, MS, OTR/L, FAOTA With her unique positive approach to dementia care, Snow offers valuable insights and strategies that can transform the caregiving experience and enrich the lives of both caregivers and those living with dementia. Snow is also the Owner and Founder of Positive Approach to Care® , an organization dedicated to enhancing the life and relationships of those living with brain change by fostering an inclusive global community. Snow’s personal mission is to better the lives of people with dementia as well as the lives of their caregivers by sharing what she has learned. An occupational therapist by training, today Snow stands out as a prominent global champion and educator, advocating for individuals affected by dementia or other cognitive impairments. Snow explained why she decided to devote herself to dementia care.

"I had family members who developed dementia and I had friends who were figuring out how to support people living with dementia.

I was working in a variety of settings where people living with dementia and their families were not getting what I considered good support, care information, or preparation and that’s not OK So that got me on the road to thinking there are better ways to do this and it’s not fair that people and families don’t know that, ” she said

Snow has become a guiding light for caregivers and healthcare professionals seeking innovative ways to provide compassionate and effective dementia care. Her Positive Approach to Care™ (PAC) philosophy emphasizes the significance of connection, empathy, and person-centered care in supporting individuals with dementia. Through this approach, Snow focuses on recognizing and embracing the remaining abilities of individuals with dementia, rather than focusing solely on their limitations.

Snow firmly believes that education is the key to empowering caregivers. The diagnosis not only affects patients but families as well. Snow pointed out that four out of five families fall apart due to dealing with the effects of this condition long term.

“This condition is devastating for families, ” Snow explained. “Families often walk into the situation really unprepared to deal with more than the memory loss However, dementia is an umbrella, it’s always more than memory It’s judgment, problem-solving, and changes in initiation, ” she said

“This condition is devastating for families. They often walk into the situation really unprepared to deal with more than the memory loss. "

In the interview, she discusses the importance of gaining an accurate understanding of dementia, its impact on brain function, and how to effectively communicate and connect with individuals living with dementia. By equipping caregivers with knowledge and practical skills, Snow enables them to navigate the challenges of caregiving with confidence and empathy, fostering a positive caregiving environment.

A cornerstone of Snow's approach is the concept of person-centered care. She emphasizes the need to recognize each person's unique abilities, preferences, and life experiences, allowing for personalized care that respects their individuality. Snow explains that caregivers can create an environment that promotes dignity, independence, and a sense of purpose for those living with dementia.

Communication can be a significant challenge when caring for someone with dementia Snow shares valuable insights and techniques to enhance communication and meaningful engagement Snow explained that the ideal skillset needed to communicate with memory care patients is often not properly taught She gave the example of a patient being unable to recall the word restaurant: the patient says “the place where we go out to eat, ” and the caregiver responds, “the place where we go out to eat, do you mean a restaurant or something else?”

Snow explains, “Instead of just giving them the word, you give them options to choose and that’s actually keeping their brain active, and it’s keeping people connected instead of flustered and confused It’s better for the patient, but it’s also better for the caregiver as it turns out, ” she said

By adopting effective communication techniques, caregivers can reduce frustration, enhance relationships, and foster a sense of well-being for both the caregiver and the person with dementia

Snow also encourages caregivers to focus on creating positive moments and joyful interactions throughout their caregiving journey These moments can arise from engaging in meaningful activities and giving patients positive affirmations Snow explained how impactful positivity is for dementia patients “The affirmation of ability is huge You have to count the little wins Finding those places and spaces to lift someone up, it actually makes their brain work better, ” she said

Snow expressed the healing power of celebrating these moments and fostering a positive atmosphere, caregivers can create a more fulfilling and enriching experience for themselves and their loved ones

“The affirmation of ability is huge. You have to count the little wins. Finding those places and spaces to lift someone up, it actually makes their brain work better ”

By emphasizing education, person-centered care, effective communication, and the creation of positive moments, Snow empowers caregivers to make a profound difference in the lives of those they care for

Empowering patients in their care journey is a philosophy embraced by the innovative, cloudbased patient engagement platform Journey PX Journey PX solutions empower patients by keeping them informed of their daily plan of care, providing individualized education, and streamlining communications between patients, families, and care teams

Journey PX’s digital whiteboard, My Day, Today, provides vital information to hospital care teams, patients, and their families My Stay provides patients with the education they need via access to an extensive education library This allows patients to become more empowered through health literacy and enhances their readiness for discharge It also helps support patients after discharge by providing education that can be texted to them, giving an added layer of assurance that they will not be readmitted Journey PX’s virtual care solution, Connect, is another piece of technology that supports the overall health and well-being of the patient, by allowing patients access to family members and care experts virtually at the bedside

You can hear more from Teepa Snow by listening to the PX Space podcast interview Also, learn more about her organization Positive Approach to Care® by visiting their website, teepasnow.com, contacting them at info@teepasnow.com, or calling 877-877-1671 for a consultation if you are a caregiver or family member of a memory care patient.

UNLEASHING THE POTENTIAL OF DIGITAL WHITEBOARDS:

Revolutionizing Healthcare Communication, Patient Engagement, and Operational Efficiency

Effective communication lies at the heart of patient engagement and quality care delivery in healthcare It enables shared decision-making, fosters a patientcentered approach, and ensures that patients and their families actively participate in their care journey Research has consistently demonstrated that wellinformed patients experience better health outcomes and higher satisfaction levels

In light of the COVID-19 pandemic's challenges, healthcare organizations have recognized the significance of communication in delivering safe and effective care As healthcare seeks a better "new normal, " it has become evident that a blend of "hightouch" and "high-tech" approaches is necessary to address complex communication challenges Hospitals are now increasingly turning to digital whiteboards to revolutionize communication in healthcare settings These modern alternatives to traditional whiteboards or dry erase boards offer numerous benefits that contribute to improved patient communication, engagement, and overall healthcare quality and safety

Multiple studies have attested to the effectiveness and satisfaction associated with digital whiteboards in hospitals. Patients and caregivers who had access to digital whiteboards reported higher satisfaction levels, better communication, and increased awareness of their care plans. The integration of these whiteboards with the electronic medical record allows for personalized communication and improved patient comprehension.

Real-Time Communication and Inf ti Sh ing

Digital whiteboards serve as centralized hubs of information, facilitating continuous real-time communication among patients, families, and healthcare teams These interactive displays integrate with the electronic medical record, providing an intuitive platform for all stakeholders to access patientrelated information instantly and accurately

Enhanced Workflow and Operational Efficiency

By replacing manual processes and integrating with the electronic medical record, digital whiteboards offer a comprehensive overview of patient status and hospital activities This synchronization streamlines data access, leading to improved workflow and operational efficiency

Improved Care Team Collaboration

Digital whiteboards enable care team assignments, real-time updates, and instant messaging capabilities, fostering seamless collaboration and enhancing interdisciplinary teamwork

Patient Empowerment and Engagement

Patients and families can actively participate in their care journey by accessing personalized information about treatment plans, goals, activities, and progress through digital whiteboards This empowerment leads to better adherence to treatment plans, reduced anxiety, and increased overall satisfaction with the healthcare experience

UNLEASHING THE POTENTIAL OF DIGITAL WHITEBOARDS:

Education and Health Literacy

Digital whiteboards can act as educational tools, presenting visually appealing content tailored to patients' conditions or procedures This interactive approach enhances health literacy, enabling patients to make informed decisions and effectively manage their health

Data Analytics and Performance Monitoring

Digital whiteboards generate valuable data for quality improvement initiatives By tracking patient outcomes, satisfaction scores, and care team performance metrics, hospitals can identify areas for improvement and implement evidence-based changes

One specific product worth considering for hospitals is the LG ML5K Series Patient Engagement Board This model combines the security of electronic medical records with a personalized information board, offering an efficient and secure solution for patient engagement.

Choosing the right software is essential for an exemplary digital whiteboard setup. The Journey PX patient engagement platform, developed by MDM Healthcare, complements patient engagement boards with a cloud-based platform that enhances patient engagement throughout the care continuum. Journey PX's My Day, Today digital whiteboard provides personalized, real-time patient information, streamlining care team operations and communication.

Investing in digital whiteboards represents a significant step toward modernizing healthcare facilities and delivering high-quality, patient-centered care These innovative tools optimize communication, streamline workflow, promote patient engagement, and empower healthcare providers to deliver exemplary care By embracing digital transformation, hospitals can revolutionize their operations, improve health outcomes, and create a more efficient and engaging healthcare environment for both patients and care teams By embracing digital transformation, hospitals can revolutionize their operations, improve health outcomes, and create a more efficient and engaging healthcare environment for both patients and care teams Download our whitepaper written by Linda Robinson, MSN, RN, CPXP, by clicking the icon below

ADVANCING HEALTHCARE PRECISION

gy

In the ever-evolving landscape of healthcare, advancements in surgical and diagnostic medical monitor technology have significantly contributed to improved patient outcomes, enhanced surgical precision, and accurate diagnosis

We offer a curated collection of LG medical monitors that are distinguished by their premium features These high-quality displays are designed to meet the demanding requirements of medical professionals, offering exceptional image quality, advanced features, and seamless integration within healthcare environments In this article, we dive into the latest innovations in medical imaging technology and how this technology helps healthcare professionals deliver a superior quality of care.

High-Resolution Displays for Surgical Precision

In surgical procedures, visual clarity and precision are paramount. Our product selection includes surgical monitors that incorporate high-resolution displays, such as 4K UHD and 8K, which provide incredibly sharp images and intricate details. These monitors offer exceptional color accuracy and contrast, ensuring that surgeons can visualize critical anatomical structures with clarity and make precise decisions during complex procedures. Heightened resolution helps improve surgical outcomes, minimize risks, and enhance overall patient safety. We recommend the LG 31.5-inch 4K UHD IPS Surgical Monitor which is optimized for surgical suites. It also features excellent picture quality for surgical procedures, simple connection to multi-input sources, and both HDR10 and 12G-SDI support.

Diagnostics

Accurate diagnosis is the foundation of effective medical care We offer only the finest LG medical monitors, which integrate advanced imaging technologies, including IPS (In-Plane Switching) panels and HDR (High Dynamic Range), which enable radiologists and diagnosticians to assess medical images with superior clarity and accuracy IPS panels offer wide viewing angles, ensuring consistent image quality even from different vantage points, while HDR enhances image contrast, revealing subtle details that may be crucial for diagnostic interpretation These features enable healthcare professionals to make more accurate diagnoses, leading to timely and appropriate treatment decisions. We recommend the LG 21.3′ 3MP IPS Diagnostic Monitor which boasts an ergonomic design, down/wall lighting, Pathology mode, and focus view mode.

DICOM Calibration for Medical Image Standardization

Standardization of medical images is vital for accurate interpretation and comparison. Our collection of LG medical monitors incorporates DICOM (Digital Imaging and Communications in Medicine) calibration, ensuring compliance with industry standards for image display. This calibration ensures consistent and accurate grayscale representation, critical for radiology and other medical imaging applications. We recommend the 31inch 12MP Diagnostic Monitor. This monitor features a 12 megapixel resolution, which is capable of displaying images with an incredibly high level of detail and precision

ADVANCING HEALTHCARE PRECISION

It also has a built-in calibration sensor, which ensures that the colors and brightness levels remain consistent over time, even with continuous use Additionally, the monitor has a wide viewing angle, which allows multiple people to view the screen at once without experiencing distortion or color shifting

Ergonomic Design and Enhanced Workflow Efficiency

Our collection of LG medical monitors are designed with healthcare professionals in mind These displays feature an ergonomic design, allowing for flexible positioning and customization to suit individual preferences and working environments The monitors can be easily adjusted for height, tilt, and swivel, reducing fatigue and promoting comfortable viewing during long hours of work Additionally, LG's medical monitors offer multitasking capabilities, allowing users to view and compare multiple images simultaneously, enhancing workflow efficiency and productivity We recommend the LG 32” 8MP Diagnostic Monitor which features a 32-inch screen, providing ample space for displaying multiple images or videos simultaneously

Integration and Connectivity in Healthcare Environments

Seamless integration within healthcare environments is a crucial aspect of medical monitor technology LG's monitors offer connectivity options such as HDMI, DisplayPort, and USB, allowing for seamless integration with various medical devices and systems This connectivity enables easy access to medical images, patient records, and other relevant data, promoting efficient workflow and streamlined patient care.

Compliance with Medical Regulations and Standards

In the healthcare industry, adherence to regulatory standards is paramount.

Our collection of LG medical monitors complies with medical regulations, such as FDA 510(k) clearance and IEC 60601-1 medical certifications, ensuring the highest level of safety and quality for patient care These monitors undergo rigorous testing and meet stringent requirements to ensure they can be safely used in clinical settings

The latest surgical and diagnostic medical monitor technology, exemplified by LG's innovative displays, is revolutionizing healthcare by providing enhanced precision, accuracy, and efficiency With highresolution displays, advanced imaging technologies, ergonomic design, and seamless integration, LG's medical monitors empower healthcare professionals to deliver superior patient care As technology continues to advance, we can expect even more remarkable developments in medical monitor technology, further transforming healthcare and improving patient outcomes

Partner with the premiere healthcare technology company, MDM Healthcare for your medical monitor needs When you choose MDM Healthcare, you can rely on our significant buying power to offer you highly competitive pricing, and we promise to provide the highest levels of customer service In addition, our team offers personalized assistance to help you select what you need, and we’re highly experienced in installing our products and systems to provide a seamless experience for your facility For end-to-end services, we can also manage your facilities’ television and other digital media and content initiatives. Please contact us online or call 800-359-6741 to discuss options with our expert team.

SIMPLE PRACTICES FOR BETTER HEART HEALTH with Dr. DP Suresh

1. Walk Everyday

Regular walking can lower blood pressure, reduce LDL cholesterol levels, and increase HDL cholesterol (the "good" cholesterol) It also promotes weight loss or weight management, which can lower the risk of heart disease and other related conditions

2 Get a Good Night's Sleep

LIn a recent PX Space podcast interview, host Linda Robinson MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare spoke with Dr. D.P. Suresh. Dr. Suresh is an interventional cardiologist and executive medical director of the Florence Wormald Heart & Vascular Institute at St. Elizabeth Healthcare in Edgewood, Kentucky. He is committed to helping patients reduce their risk for heart disease and stroke, two of the leading causes of death in the United States. Dr. Suresh outlined The American Heart Association’s eight simple things you can do to help lower your risk of heart attack and stroke. Dr. Suresh explains how the list is comprised of five things you can do to prevent risk, and three tests you can take. Journey PX provides a variety of benefits for patients admitted into the hospital after a heart attack or stroke.

During sleep, the body repairs and rejuvenates itself, including the cardiovascular system Poor sleep or inadequate sleep duration has been linked to an increased risk of hypertension, diabetes, obesity, and heart disease

3. Limit Red Meat Intake

d meat, particularly processed ats, is high in saturated and ns fats, which can raise LDL olesterol and increase the risk heart disease Sugar, pecially added sugars, ntributes to weight gain, ammation, insulin resistance, d high triglyceride levels.

4. Quit Smoking

Smoking damages blood vessels, increases blood pressure, and reduces oxygen supply to the heart, leading to a higher risk of heart disease, heart attacks, and strokes

Vaping, although considered less harmful than smoking, still poses risks to cardiovascular health

Journey PX’s patient engagement solutions drive communication and crucial health education, even when clinicians are not in the room The extensive library of patient education videos offered through the My Stay solution keeps heart and stroke patients informed and educated about their care throughout their hospital stay The education library can be embedded in the EMR and can be automated or manually deployed based on stroke and or heart health risk factors, treatments, or diagnoses It can even release engaging prompts to the TV to encourage the patient to watch the education! Once the education is completed, it can autodocument the completion and comprehension back into the EMR

In addition, Journey PX’s Connect solution allows for secure virtual rounding and provider visits. The combination of these features saves clinicians valuable time and steps and provides patients with a richer patient experience. My Stay also allows vital health education to be delivered via email and text upon discharge for both patients and their caregivers. Journey PX is also designed to make sure that anything that goes on the Digital Whiteboard, My Day Today, is in a language patients can understand.

“We never want patients to become frustrated with information they don’t understand or afraid to ask questions in the hospital, ” said Robinson. She continued to explain that this philosophy extends to the videos Journey PX houses in the health education library, My Stay. Patients are best served by technology that is intuitive and easy to use.

Listen to the Full Podcast Episode

“If patients can use a TV remote, they can use the cloud-based patient engagement solution Journey PX. ” It integrates with the hospital’s electronic medical record (EMR), so it displays an accurate real-time plan of care information. Displaying information in this way engages the patient as an active participant in their care which has been shown to drive positive outcomes.

5. Reduce Stress

Chronic stress can contribute to the development of heart disease When under stress, the body releases stress hormones like cortisol and adrenaline, which can raise blood pressure and increase inflammation in the arteries This can lead to the buildup of plaque and the narrowing of blood vessels

6.Track Your Cholesterol Levels

Tracking your cholesterol levels is essential for heart health as high levels of LDL cholesterol (often referred to as "bad" cholesterol) can lead to the accumulation of plaque in the arteries, increasing the risk of heart disease and stroke

7. Track Your Blood Sugar

High blood sugar levels can damage blood vessels and increase the risk of atherosclerosis, a condition where plaque builds up in the arteries This can lead to heart disease, heart attacks, and strokes

8. Monitor Your Blood Pressure

You can hear more insights from Dr Suresh by tuning in to the full PX Space podcast interview listed on major podcast platforms or by clicking the icon to the right

High blood pressure, or hypertension, is a significant risk factor for heart disease When blood pressure is consistently elevated, it puts extra strain on the heart and blood vessels, increasing the risk of heart attacks, strokes, and other cardiovascular problems

UPGRADING YOUR TECHNOLOGY STARTS WITH FINDING THE ONE SOURCE YOU CAN TRUST.

MDM Healthcare offers a wide range of technology products that are ideal for numerous types of healthcare facilities, including those with oxygen-enriched environments With each of these products, we leverage our significant buying power to offer you highly competitive pricing, and we promise to provide the highest levels of customer service Our team offers personalized assistance to help you select what you need, and we’re highly experienced in installing our products and systems to provide a seamless experience for your facility

For end to end services, we can also manage your facilities’ television and other digital media and content initiatives We’re your one-stop shop for the technology, products, systems, and consulting services for your hospital or other healthcare facility To discuss what you need, please contact us online or call us at 888-738-8557