MDBCONNECTS 2012 - 4

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CONTENTS MEMBERS

BIG STORY

MDBC EVENTS / 10

INSIDE LOOK / 34

NL Budget Briefing M4M on Personal Development MSA’12 Visit to RESQTEC & BESI / MIGF

GREEN BOARD / 37

MEMBERS NEWS / 17

COMMUNITY

SOCIAL / 40

MDBC PENANG / 15

NEW MEMBERS / 42

EMBASSY NEWS / 23

DIALOGUE BUDGET BRIEFING / 12 GLOBAL LEADERS / 21

STUDENT INTERNSHIP PROGRAM / 25 EU / EUMCCI / 27 MY IN NL / 29 ADCN / 31

/13

/18 /34

MDBC 2012 REVIEW

MDBC BOARD OF DIRECTORS Dato’ Jaffar Indot, Chairman Jepamajosa Sdn Bhd

Mr. Jan-Willem Smulders AQ Services International

Mr. Remco Koster, Vice Chairman Woodwing Asia Pacific Sdn Bhd

Ms. Barbara Voskamp VoskampLawyers

Datin Sandra van Hellemond, Treasurer QPA Sdn Bhd

Mr. Joos Louwerier ING Insurance Berhad

Mr. Marco Winter MDBC Executive Director

Dr. Wim Botermans RB Lifescience Sdn Bhd

Ms. Anne de Graaf Netherlands Embassy

Mr. Michael Brouwer Silverstreet Malaysia Sdn Bhd

Datuk Merlyn Kasimir Former CEO of Matrade

Honorary Member of the Board:

Mr. Jack Ang Markant (M) Sdn Bhd

H.E. Mr. Paul Bekkers Netherlands Ambassador

MDBC Patrons: Y.B. Dato’ Sri Mustapa Mohamed Minister of International Trade & Industry Y.B. Tan Sri Rafidah Aziz Member of Parliament

Malaysian Dutch Business Council Unit 808, 8th Floor Wisma Lim Foo Yong 86 Jalan Raja Chulan 50200 Kuala Lumpur Tel : 603 - 2722 8335 Fax : 603 - 2141 8335 Email : info@mdbc.com.my Website : www.mdbc.com.my

MDBCONNECTS · 4TH ISSUE 2012

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CALENDAR

JANUARY

MON 25 / 6.00PM

TUE 29 / 8.00AM Outlook 2013

Interchamber Networking @ WTA Tennis BMW Malaysia Open 2013 at the Royal Selangor Club

FEBRUARY

MARCH

TUE 5 / 6.00 PM

TBC

MDBC Annual New Year’s Reception Netherlands Ambassador’s Residence

TBC

EUMCCI / MDBC: VIP Luncheon with the Secretary General of MDTCC

EUMCCI / MDBC: VIP Luncheon with the Minister of Human Resources

SAT 23

Earth Hour 2013 Intercontinental Kuala Lumpur

THUR 28 / 5.00PM

Interchamber with MABC (Australia)

NOTICE:

MDBC members will receive personal invitations for these functions by email once all details are confirmed.

All events/dates to be reconfirmed.

An exciting past few months it has been as we continue to integrate and interact with our fellow MDBC members to strengthen our business and trade communities, fostering new partnerships and opportunities whilst having ourselves a great time.

NL BUDGET 2013

M4M: PERSONAL DEVELOPMENT

On 18 September (“Prinsjesdag”), the Netherlands government presented its budget for 2013. In association with MDBC and the Netherlands Foreign Investment Agency, MDBC member company VoskampLawyers gave a brief summary for potential and current investors in the Netherlands.

VoskampLawyers specialises in integrated tax and legal advise on cross border transactions, i.e. international taxation, cross border corporate employment and commercial law, shipping and aviation law and international family law. With offices in the Netherlands, Malaysia and Singapore, it is the largest Dutch law firm in the South East Asian region.

MDBC’s ever popular Members-forMembers series returned with a theme that was of interest to all, namely “Personal Development”. Hosted at Le Midi Restaurant and with the

Held at Regus, 1 Sentral, Saloua Hoeve - Ouchan and Yvette Gorter of VoskampLawyers gave a very thorough presentation. Yvette briefed attendees on the Dutch 2013 tax measures which were presented in the 2013 Dutch Tax Plan, as well as the current and anticipated impacts on investments. Saloua gave a presentation on Flex BV, the amendments to company laws applicable to Dutch private limited liability companies which became effective at the beginning of October this year. Both also covered case studies, new investments in the Netherlands and the expansion of activities in Europe.

For more pictures remember to check out our Facebook page at:

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MDBCONNECTS · 4TH ISSUE 2012

participation of several MDBC members, this session approached Personal Development from interesting and creative angles.

For more pictures remember to check out our Facebook page at:

PRESENTATIONS FOR THIS M4M WERE DONE BY:

from left: Chur Associates, Chris Tan: “Personal Sustainability” Charlotte Donvang, Artist: “Colours in your Life” Visiber, Wendy Peak: “Vision and Numbers” Le Midi, Melissa Groot: “Lessons from the Hospitality Industry” Cultural Impact, Marie Tseng: “Culture in your Life” Wendy getting her audience to join in the “numbers-game”.

Le Midi provided a different ambiance for the M4M guests.

Charlotte and Chris during their inspiring presentations.

MDBC SUSTAINABILITY AWARDS 2012 Held once again at the Crowne Plaza Mutiara Kuala Lumpur, the MDBC Sustainability Awards 2012 (MSA’12) comprised of two components: the informative, sharing of best practices by shortlisted companies in each category, which took place during the day program, and the awards presentation dinner during which winners were announced as part of the evening program.

After a cocktail reception, the MSA Evening Program formalities began with speeches by the invited VIP speakers.

Netherlands Ambassador Paul Bekkers, who was also Chief Judge of the MSA, spoke on MSA’12 initiatives and Malaysian and Dutch bilateral green efforts, giving recognition to the fact that the new Dutch government provides a lot of support to sustainability and renewable energy initiatives.

Also invited to speak that evening was Executive Vice President Wealth Creation of the Innovation Agency in Malaysia, Bas Melssen who spoke on Practical and Motivational public - private green tech experiences. Last of the special guest speakers was Malaysian Minister of Energy, Green Technology and Water, YB

Dato’ Sri Peter Chin, who shared details on Malaysia’s Green Technology Master Plan with the attendees.

After a brief panel discussion with all three VIP speakers, recognition and thanks were given to the MSA’12 judges and shortlisted companies. Excitement built as category judges took the stage to announce their decisions on the winners of each category: Best Corporate Sustainability related to Water: Lantec Far East Best Corporate Sustainability related to Waste Management: Bell Group of Companies Best Corporate Sustainability related to Primary Commodities: Sime Darby Group Best Sustainability Project by an SME: Lariche Community.

THE MDBC SUSTAINABILITY AWARDS IS OUR WAY TO ACKNOWLEDGE, SHOWCASE, HONOR AND REWARD THE OUTSTANDING SUSTAINABILITY BEST PRACTICES OF MDBC MEMBER COMPANIES.

Congratulations to the winners of this year’s MSA! For more information about the MSA’12, please refer to the MSA’12 Supplement.

For more pictures of the MSA Evening Program, please check out the MDBC Facebook Page at:

Clockwise, from top right: VIP Speakers during the panel discussion; Judges receiving tokens of appreciation during the MSA Evening Program; MDBC Vice Chairman and Woodwing Managing Director Remco Koster announcing the new MDBC Business Directory and Magazine apps on iPad with Victor Chin of Serious Tec; Part of the audience at the well-decorated Windows on KL; Bottom l to r: Chief Judge Paul Bekkers, MDBC MSA Intern Wanda Verstappen and Winners of the MSA’12: Cor Spaapen (Lantec Far East), Oluchi Chaizor (Bell Group), Brian Lariche (Lariche Community) and Mark Wong (Sime Darby Berhad), with YB Dato’ Sri Peter Chin and MDBC Executive Director Marco Winter.

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MDBC Events - Dialogue

EXECUTIVE SUMMARY * Business trusts are subject to income tax in the same manner as a company. At the initial stage of establishment, business trusts are given a stamp duty exemption on instruments of transfer of assets while persons disposing real properties or shares in a real property company to a business trust are given real proper gains tax exemptions. * 100% income tax exemption is given to Liquefied Natural Gas trading companies under the Global Investment For Trading (GIFT) programme and 100% investment tax allowance for 10 years is given on qualifying expenditure incurred on investments in activities related to the refining of petroleum products. * Limited liability partnerships are subject to income tax in a manner similar to a company. * Interest income is to be treated as non - business sourced income unless that interest is received in the course of carrying on a money lending business. * The adjusted loss from the business of a family fund of a Takaful operator for a Year of Assessment (YA) is not allowed to be set off against income from other sources and vice versa. * Income received by certain approved annuity funds is now tax exempt. * An Angel Investor is allowed a tax deduction of the total value of its investment in a Venture Company against all income of the Angel Investor. * Expenditure incurred on the provision of treasury shares to employees is allowed a tax deduction. * Subject to limited exceptions, withdrawal of contributions made to a private retirement scheme by an individual before the age of 55 is subject to an 8% final witholding tax. * 100% income tax exemption and industrial building allowance at an annual rate of 10% are accorded to operators of pre - schools.

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* 100% accelerated capital allowance on security control and surveillance equipment installed in factory premises or buildings used for a business is extended to YA 2015. This also covers companies installing security control and surveillance equipment in residential areas. * Double deduction is given on expenses incurred for the issuance of Agro - Sukuk approved by the Securities Commission (SC) or Labuan Financial Services Authority (LFSA) and on expenses incurred for the issuance of retail sukuk and retail bonds. * Resident individual tax rates for chargeable income in the bands of RM 2,501 to RM 50,000 are reduced by 1% in each band. * Real property gains tax is revised to 15% for disposals within 2 years and 10% for disposals after 2 years and up to 5 years. * 50% stamp duty exemption is accorded on instruments of transfer and loan agreements executed by Malaysians for the purchase of their first residential property valued up to RM 400,000. * Except for cases related to investigation, false declaration, willful late payment and negligence, the time bar for raising tax assessments or additional assessments is reduced from 6 years to 5 years.

VISIT TO RESQTEC ZUMRO & BESI APAC Last November, MDBC members and a group of student interns had the opportunity to join a special double visit to two manufacturing facilities of Dutch member-companies in Malaysia located in Shah Alam, Selangor.

First stop was RESQTEC Zumro Asia Sdn Bhd. As a leading global manufacturer of high performance rescue equipment, RESQTEC helps the rescue industry operate under safe circumstances, be capable and be in control. Its products are used globally by fire fighters, police, military and smart teams, and are all dedicated to save lives or protect citizens.

Products and expertise include R2S (rapid recovery solution) for Aircraft Recovery, Heavy Rescue, USAR (Urban Search and Rescue) and Extrication. General Manager Bas Fikkers showcased the production-process of the NT Lifting Bags

and the usage of the Ultimate Pressure and Extrication products which captured the attention of the participants.

Next up was Besi APac Sdn Bhd, which is the largest production facility within the BE Semiconductor Industries Group.

With more than 500 staff, Besi APac does the assembly of automatic molding, trim & form, die handling and plating machines, as well as manufacturing and sale of high precision tools, die and equipment parts.

Besi develops and engineers assembly equipment for the global semiconductor and electronics industries. Besi’s product lines combine unique knowledge in leading-edge assembly processes for leadframe, array connect and wafer level packaging applications.

Above and bottom left: at ResQTec, with Julian Wilkinson (International Move Specialist, Intermovers) trying his hand on their equipment; 2 pictures below: at Besi.

Henk-Jan Jonge Poerink, Senior Vice President Global Operations & Managing Director Besi APac, provided an in-depth presentation on the operations before participants received an extensive tour of the production facilities.

MIGF 2012 To assist in the promotion of Dutch Food & Beverage products, MDBC coordinated the participation of a Holland booth at the Malaysian International Gourmet Festival’s Taste MIGF Gourmet Village last September. Participants were Philips (AirFryer), Dutch Lady Milk, Dutch Link (Beemster cheese) and KLM, while the Netherlands Embassy arranged for the preparation of poffertjes. With so much sampling to be enjoyed, the Holland booth attracted quite a crowd!

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randstad world of work report 2012/13 the world of work is transforming: are you ready?

In Asia Pacific, the future is upon us every day. Rapidly changing market forces are compelling organisations to continuously re-invent and focus future strategy on driving whole business agility. At the heart of this is accelerating workforce productivity and harnessing the true potential of your talent.

This year’s Randstad World of Work Report aims to bring our future into

the frame. To examine problems and solutions, the areas where we are making great strides, and those where we have more work to do. We hope this report will be the start of a long conversation. A conversation that will help us all gain a deeper understanding of how our world of work will change and transform in the future — and most importantly, what we can do to prepare for it today.

Register for your complimentary copy of the Malaysia edition of the Randstad World of Work Report 2012/13 at www.randstad.com.my/worldofwork

MDBC PENANG TOGETHER WITH EVENT PARTNERS USM, RANDSTAD AND TALENTCORP, MDBC WAS ABLE TO OFFER MEMBERS THIS HIGHLY INFORMATIVE AND PRACTICAL 2ND MDBC PENANG HUMAN RESOURCES FORUM. Nearly 80 MDBC Penang members and guests attended the 2nd MDBC Penang Human Resources Forum last November, indicating that in the Northern region Human Capital also remains one of the top priorities for corporations. Together with event partners USM, Randstad and TalentCorp, guests were able to attend a highly informative and practical session.

Siva Kumeren, Senior Manager Foreign Talent Facilitation Department of TalentCorp shared information on the Residence Pass - Talent (RP-T) for Expatriates with attendees. (For more information on the RP - T program, please see our previous edition, MDBCONNECTS 2012 - 3).

Randstad, the second largest recruitment and HR services provider globally, brought in two speakers. Kathy Hough, Marketing & Communications Manager - Singapore & Malaysia gave a summary of the

l to r: Panel discussion with Basker Maniam of Randstad Penang, Siva Kumeren, Dr. Susie See and Doug Edmons

Randstad World of Work Report for 2012 / 2013 - Malaysia. Her colleague Doug Edmons, Regional Director Asia Pacific, went in-depth to explain that today’s market demands integrate multi-channel, talent sourcing and management model linked to business strategy and employer brand in his presentation “Driving

LAUNCH OF PHILIPS LUMILEDS WITH GLOBAL PHILIPS CEO Royal Philips Electronics officially opened its second Philips Lumileds high power LED production facility in Penang last November, which is part of Philips Lighting’s efforts to solidify its leadership position in the fast-growing power LED market.

The Philips Lumileds facility expansion project was announced as an initiative within the Government’s Economic Transformation Programme (ETP) in March 2011. The 300,000 square-feet state-of-the art facility for high volume production of the Philips LUXEON LEDs became fully operational in May 2012. Philips LUXEON LEDs are used in city beautification lighting, LCD displays, camera flash on mobile phones, automotive lighting and various other

applications. It also includes a research, development and design centre to help drive innovative solutions in LED lighting.

“Demand for new digital lighting applications is growing fast and we see very strong sales momentum of LED based Philips products and solutions, with year on year growth rates now exceeding 50 %,” said Frans van Houten, Royal Philips Electronics’ Chief Executive Officer, who was present at the opening.

innovation in talent acquisition”.

Professor Dato’ Dr. Susie See Ching Mey, USM’s Deputy Vice Chancellor - Industry & Community Network highlighted USM’s engagement with industry, so the session included views from government, corporate and educational sides.

Philips Lumileds has pledged to invest significantly in the development of skilled engineering talents in Penang. The facility will offer a well-rounded learning experience for its employees in the areas of education, leadership management, technological advances, and other essential skills that benefit them in their daily work and career,” said Chooi Chin Leong, Managing Director of Philips Lumileds Lighting Malaysia.”

The Penang Committee meeting to discuss plans for 2013.

From left: John Benoist, Ron Schipper, Anne de Graaf, Prof Dato’ Susie See and Marco Winter

The Philips Lumileds facility is the first site in Malaysia to be fitted completely with LED lighting in its interior and exterior, which will significantly help to reduce the facility’s carbon footprint, and will result in up to 50% savings from lower energy consumption.

MDBC Penang Chapter representative Mr. John Benoist p/a TMF Administrative Services Suite S-21-H, 21st floor, Menara Northam 55, Jalan Sultan Ahmad Shah 10050 Penang Tel: + 6012 525 1520 penang@mdbc.com.my (mdbcpenang@gmail.com) MDBCONNECTS · 4TH ISSUE 2012

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4th Edition 2012

KUALA LUMPUR, MALAYSIA

Our MDBC members bring inspiring news!

MEMBERS NEWS

PHILIPS INSPIRING YOUNG MINDS, PARENTS AND EDUCATORS “HEALTHY LIVING LEADS TO THE FOUNDATION OF LIFELONG HEALTH.”

ONE RINGGIT

In the Netherlands people are on average 181 cm tall. The average length worldwide is 168.1 cm.

SHELL SIGNS NEW EXPLORATION CONTRACT Shell Malaysia announced the signing of a new production sharing contract (PSC) with PETRONAS recently to explore for oil and gas offshore Sarawak.

The SK319 PSC will see Shell undertake an initial 3 year exploration program to comprehensively explore an area totalling 2,727 square kilometers within block SK319 in Central Luconia, offshore Sarawak. Sarawak Shell Berhad will be the operator and will partner PETRONAS Carigali with a 50:50 participating equity split.

Philips CEO Naeem Khan with students from Sekolah Brickfields 2 during the unveiling of the www.simplyhealthyatschools.my blog.

Philips CEO Naeem Shahab Khan recently unveiled their new www. simplyhealthyatschools.my blog in an effort to drive behavioural change towards good health and well being practices.

SimplyHealthy@Schools is a Philips’ global community involvement project aimed at helping children understand that simple steps to improve health and well being and the environment can make a very big difference. Philips believes that children should be empowered to take their health and well being into their own

hands, and are educated to do so and in turn, inspire others.

“The world is growing, and aging, and health problems increase because our pace today is much faster compared to years ago. We eat faster, walk faster, we don’t exercise as much as we like to and sometimes, we don’t sleep enough.

I believe that technology will reach out faster to a new generation of children who are used to computers and digital gadgets, and interest them in being participants in the blog,” explained Naeem.

MAYBANK ONE SOLUTION Maybank recently introduced its “Maybank One Solution” bundled offering via kiosk banking concept that provides a new experience for customers and aims to cement the Group’s leadership in the domestic retail banking segment.

Maybank One Solution provides an integrated 7 - in - 1 financial products bundled with fast approval and activation in 10 minutes. It is essentially a money management solution that gives financial empowerment to the customer. Through

The new PSC forms part of Shell’s Lost Cost Exploration & Development (LCD) focus that will allow the company to carry out a multi well exploration campaign to further explore and de-risk the mature carbonate pinnacle play in Central Luconia.

Iain Low, Shell Malaysia Chairman and Managing Director of Sarawak Shell commented, “The successful execution of this new PSC and Joint Operating Agreement marks another important milestone for Shell in Malaysia after the signing of the SK318 and 2B exporation contracts for offshore Sarawak earlier this year. This is the third operated exploration PSC that Shell has signed in 2012 and adds to Shell’s growing exploration position in Malaysia.”

Platform E11, Offshore Miri Sarawak. One of Shell’s offshore drilling platforms in Malaysia

this product, the whole spectrum of financial needs is conveniently met - from daily transactions to savings, financing and insurance.

The new product service was officially launched by Maybank President and CEO, Dato’ Sri Abdul Wahid Omar together with Deputy President and Head, Community Financial Services, Lim Hong Tat, at the One Solution kiosk in Mid Valley Megamall.

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KUALA LUMPUR, MALAYSIA

Members News

LIONEX TAKES HOME FIRST PLACE WITH LA SCHEERS DESIGN.!

La Scheers Co Concept & Design is a design / advertising agency with a passion for design with a difference.

KLM OFFICIAL SPONSORS OF AMSTERDAM 2013

4th Edition 2012 Global Woodmart 2012. Lionex is a leading value added timber manufacturer offering sustainable and quality products at competitive prices. Visitors to the Lionex booth took home cool premiums like wooden books and printed cups and saucers.

This year’s fair attracted over 118 exhibitors from more than 24 countries.

The La Scheers Co designed booth took home first prize for Best Presentation.

Recently, La Scheers Co helped fellow MDBC member company Lionex design a living room themed booth for the MTC

D’Dusuntara

The Amsterdam metropolitan area is preparing for a celebration in 2013.

Numerous organizations will be reaching special milestones throughout the year and they plan to celebrate together with the city’s visitors and inhabitants. As the event’s main sponsors and official carrier, KLM is proud to make a special contribution to the festivities - also on board. The anniversaries include Amsterdam’s Canals (400 years), the Royal Concertgebouw Orchestra (125 years), the Van Gogh Museum (40 years) and the opening of the Rijksmuseum. All of these special celebrations illustrate Amsterdam’s rich history and all serve to link the city’s past, present and future.

“Just as the canals are the symbol of Amsterdam, the color blue is the symbol of KLM. KLM connects Amsterdam to the rest of the world through Schiphol Airport. KLM staff are valued ambassadors for Amsterdam, just as Amsterdam’s residents are ambassadors for KLM,” said Peter Hartman, President & CEO of KLM.

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MDBCONNECTS · 4TH ISSUE 2012

The Retreat

Rejuvenate. Recharge. Rediscover.

Only 50km from Kuala Lumpur is the well kept secret paradise of D’Dusuntara Retreat sitting amidst orchards, lush greenery, Tropical rainforest and river streams at the foothills of scenic and majestic mountains.

Contact Kamal:+6019 318 4189 Hawa: +6012 211 4189

KUALA LUMPUR, MALAYSIA Unilever is the top - scoring company in both the Food Producers sector and the Food & Beverage super sector following the 2012 Dow Jones Sustainability Indexes (DJSI) review.

This achievement marks the 14th consecutive year that Unilever has topped the Food Producers sector in the DJSI an internationally recognised independent benchmark that has become the gold standard for proven performance in corporate sustainability.

Members News

4th Edition 2012

UNILEVER: 14 CONSECUTIVE YEARS AT THE TOP OF THE DJSI FOOD PRODUCERS SECTOR

“Unilever has exhibited exemplary performance aimed at integrating sustainability throughout its business model,” reads the DJSI Super-Sector Leader Report.

“The company’s philosophy of sustainable living is backed by its consistent efforts to address its consumers’ needs in the areas of health and hygiene, nutrition and access to safe drinking water. These are embedded throughout its products’ entire life cycle - from concept to product development and labelling,” it adds.

HITTECH EXPANDS IN MALAYSIA Hittech Group has made a big step forward in its expansion strategy in Asia. Hittech has successfully taken a majority share in Wemac Engineering.

The company is a ISO9001 certified CNC precision machining specialist and is located in Penang. With the takeover of this majority share its name will be changed to Hittech WeMac. The company has 45 highly skilled employees and currently has 14 CNC 3 axis milling and turning machines and fully air-conditioned 3D measurement facilities. In addition to that 3 top end machines are planned to be transferred from the Netherlands, accompanied by training and technical support from Hittech Machining specialists.

Founded in 2006, WeMac Engineering supports multinational corporations in the semiconductor industry. Hittech WeMac will play a crucial role in Hittech’s expansion plans for Asia, by providing possibilities of low cost parts manufacturing next to the high end Hittech machining companies in the Netherlands.

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Some call it talent management.

Let’s call it partnership.

Without the right talent, there will be no transformation.

Without transformation, we will not realise our potential as a nation nor achieve Vision 2020. This is why we aspire to make Malaysia a global talent destination by 2020.

We make it our mission to build effective partnerships and make a difference in addressing your talent needs as well as Malaysia’s in order to enable the country to reach its aspiration of a high-income nation.

TalentCorp is pleased to offer top expatriates flexible long term working and living options in the country. We also look forward to facilitate highly-skilled young foreign talent to work in Malaysia.

The right talent makes all the difference. We would like to work together with you, as leading employers, to enhance talent availability for your organisation, your sector and the country.

To learn more about our foreign talent facilitation initiatives, please visit www.talentcorp.com.my

www.talentcorp.com.my

DIALOGUE

GLOBAL LEADERS

HOW DO GLOBAL LEADERS DEVELOP? Text by: Marie Tseng, Cultural Impact Sdn Bhd Diversity and cross-cultural training programs are not always a priority for companies, even when employees are working in a multicultural environment.

Many skeptics deny the impact of local cultures on organizational cultures, minimize the importance of national cultures in people’s interactions (“After all, we are all the same”) and believe that being exposed to people of different backgrounds is sufficient to become culturally competent.

A new research conducted by Steve Terrell, Doctor in Human Resources Development at the George Washington University highlights how Global leaders develop and the importance of learning and training in order to be prepared for global challenges.

Dr.Terell interviewed global leaders from 6 major industries (from pharmaceutical, to consumer products and financial services) and focused on: - What Global leaders experience - What they learn that contributes to their development as global leaders - How they learn There are two essential aspects in developing global leadership qualities.

First, cultural sensitivity: global leaders have an openness to different environments and cultures; they appreciate and value cultural differences and take the time to understand different views and perspectives without being judgmental.

Second, people skills: they invest time in developing and maintaining relationships and networks. They highly value what they

can learn from others; they are patient and seek to understand the people with whom they interact from the beginning.

Based on his findings, Terell identified 6 factors that contribute to the development of global leaders:

notes of people’s behaviour as well as organization’s dynamics.

Finally, Global leaders take time to reflect on their experiences, analyse their actions so that they can quickly recognize similar situations in the future and adapt quickly.

1- the importance of cultural awareness, being curious of other modes of thinking and being sensitive to other cultures 2- the ability to leave one’s comfort zone, be flexible and deal with ambiguity in a foreign environment to develop a global mindset 3- learning by observing and reflecting on their direct experiences 4- connecting with people in an authentic and humble manner 5- passion, resilience and tolerance as key qualities of global leaders 6- people leadership skills across culture.

Although it has been recognized that Global leaders who have been exposed to multicultural environments for a longer period of time develop better skills, these same leaders and managers are the ones who acknowledge the value of awareness and training programs, in order to develop and sharpen Cross Cultural Competences and skills.

How one approaches a cross-cultural encounter will highly affect how much one gains from that experience. Global leaders are curious and have a great desire to learn about other cultures. They will discover, explore and find out about other cultures before working and interacting with people from different cultures.

This can be done through:

When engaged in multicultural dealings, they will observe and take mental

Any company that has a multicultural work force should nurture and develop cross-cultural competences in their employees.

- Cultural awareness programs, both formal and informal - Assessing cultural competence of individuals and teams - Offering personal development programs to build cultural competences - Offering training in cross-cultural management and communication to multicultural teams.

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NETHERLANDS EMBASSY NEWS

A New Dutch Government A STRONG BASIS FOR STRENGTHENING

STRONG BILATERAL RELATIONS WITH PENANG l to r: Ank Bekkers and her husband Ambassador Paul Bekkers, Chief Minister Lim Guan Eng and MDBC Penang Chapter Representative John Benoist

BILATERAL ECONOMIC TIES After a relatively quick round of negotiations, the VVD (People’s Party for Freedom and Democracy) and the PvdA (Labour Party) concluded a coalition agreement on October 29th. The new coalition agreement is entitled ‘Building Bridges’, bridges between different groups in society, being open to the world around us.

The Embassy of the Kingdom of the Netherlands in Malaysia continues to implement this openness in Dutch foreign policy, expressed by the importance of an international orientation, international cooperation and foreign trade relations.

The newly created post of Minister for Foreign Trade and Development

Cooperation underlines the weight given to, as well as the cohesion between, both trade and development cooperation.

The new government will continue the focus on the Dutch ‘top sectors’ . In addition, innovation, sustainable growth and green technology are put on top of the agenda, priorities that are equally highly valued by our Malaysian counterparts.

The Embassy is motivated to build upon this solid basis to further enhance the strong economic bilateral ties between the Netherlands and Malaysia. The embassy will continue to do so by being open to our international counterparts and confident of the strengths of Dutch as well as Malaysian businesses.

Diederik Samson (PvdA, left) and Mark Rutte (VVD, right) present their coalition agreement, ‘Building Bridges’.

On November 22nd, Netherlands Ambassador H.E. Paul Bekkers hosted a reception to introduce the new deputy Head of Mission, Ton Mandemaker, and new Trade Counsellor Anne de Graaf to the Dutch-Malaysian network in Penang.

In his opening address, the Ambassador underlined the excellent relation between Penang and The Netherlands. The Chief Minister of Penang, Lim Guan Eng echoed the valuable bilateral relation and welcomed the new Dutch colleagues.

In addition to the importance of Penang in the Dutch-Malaysian economic ties, several events in November expressed this strong relation between Penang and The Netherlands: the EU-Penang day on 21 November, the performance of the Jazz musician Madeline Bell on the Penang Jazz Festival and the participation of Dutch writers in the Georgetown Literary Festival (23-25 November).

The Embassy aims to further deepen the relation with Penang. The successful and warm visit to Penang will therefore definitely be followed by more visits in the coming months.

EMBASSY OUTING BUKIT GASING For its annual outing on November 29th, the Embassy staff exchanged their regular working environment in Jalan Ampang for the beautiful green and hidden jungle park: Bukit Gasing in Petaling Jaya.

Team spirit and endurance were given an extra boost: the Embassy staff is ready for another exciting year.

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Drinkers of the world, unite.

Everywhere you go, you find the familiar sight of people savouring their Heineken, clanking the green bottles in merriment. Found in over 170 nations, Heineken is the world’s No. 1 international premium beer. So come, the rest of the world awaits you.

STUDENT INTERNSHIP PROGRAM THE INTERN INTERVIEW: TIM DE JONG Tim is a 4th year Business Economics student at Windesheim University in Zwolle. Currently in Malaysia doing his graduation internship with MDBC member company Silverstreet Malaysia, he is writing his thesis about the compliance of Silverstreet to Dutch and Malaysian Law regarding Transfer Pricing.

Silverstreet is a specialist in Mobile Messaging (SMS) offering global MT termination options: If a company wants to send a large amount of text messages anywhere in the world, Silverstreet can and will arrange this for a better price and success rate than when the company does it by themselves.

Silverstreet Malaysia is a subsidiary of Silverstreet BV, which means that

the management is the same in both companies. Silverstreet Malaysia’s main activity is providing services to Silverstreet BV. According to Tim, “Transfer pricing, also called internal settlement or intercompany pricing, concerns the pricing of transactions between group companies.

The transactions can be related to goods or services, but also to making available intangible assets like patents or trademarks.

It is required by law to use intercompany transfer pricing between group companies.

Silverstreet BV pays income tax to the Dutch tax authorities while Silverstreet Malaysia pays to the Malaysian tax authorities. Both tax authorities have rules regarding transfer pricing that Silverstreet must comply with so that both countries receive tax income.

Added Tim, “My goal is to define and implement intercompany transfer pricing procedures and documentation that will comply with accepted (tax) standards in both Malaysia and the Netherlands.”

But it’s not all work and no fun for Tim, who is enjoying a multitude of things to see and do as well as unique experiences during his stay here.

“I really enjoy working for Silverstreet.

The company has an informal atmosphere where everybody is appreciated. We are working with ten different nationalities at Silverstreet which makes it more fun and interesting. I also really enjoy living here.

Recently we went to the Malaysia vs.

Indonesia football match with some other Dutch interns. It was a crazy experience, there were 80,000 people and we were the only foreigners. When we arrived in the stadium we received a standing ovation from all the Malaysian supporters, everybody was giving us high fives when we walked down. It looked like we were the heroes instead of the players and this is just one example of the hospitality of Malaysians,” said Tim.

Also afforded the opportunity to travel, Tim says, “There are so many places to go in Asia! Last weekend I went surfing in the Philippines. The sun, waves and life style experiences I think can only be found in Asia. As you can notice, I enjoy the life here and would recommend everybody to do their internship in KL as well!”

MDBCONNECTS · 4TH ISSUE 2012

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TMF Group navigates businesses cross borders seamlessly With over 100 wholly-owned offices worldwide, TMF Group offers a comprehensive range of compliance and administrative services which are critical for clients from a financial, reputation and risk management perspective. Our services are delivered in each country by our expert staff, professionals who have the key local knowledge and speak the language.

Contact us Kuala Lumpur’s office 10th Floor, Menara Hap Seng, No. 1 & 3, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia T. +60 3 2382 4288, F. +60 3 2382 4170 malaysia@tmf-group.com

Labuan’s office Brumby Centre, Lot 42, Jalan Muhibbah, 87000 Labuan F.T., Malaysia T. +60 87 593 828, F. +60 87 417 242 labuan@tmf-group.com Penang’s office Suite S-21-H, 21st Floor, Menara Northam, 55 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia T. +60 4 210 7118, F. +60 4 210 7111 malaysia@tmf-group.com

www.tmf-group.com The TMF Group consists of a number of companies worldwide. For details of TMF Group’s regulated companies, please see: www.tmf-group.com.

EU / EUMCCI PENANG SHARES ITS WARM HOSPITALITY WITH EU REPRESENTATIVES FOR SECOND EU - PENANG DAY Ambassadors and Chargés d’Affaires from 19 European Union diplomatic missions visited the state of Penang on 21 November for the second EU-Penang Day. The event follows the successful EU Day held in the state in June 2011.

The second EU-Penang Day started with a ‘Trade and Investment Forum’ that was attended by some 100 diplomatic, business and media representatives. The forum featured presentations on the investment opportunities in Penang by Invest Penang chairman Dato’ Simon Wong and on the EU’s economic outlook by H.E. Luc Vandebon, the new EU Head of Delegation.

This was followed by a session on the success of green technology initiatives in the

EU RECEIVES THE NOBEL PEACE PRIZE 2012

European Union’s Member States led by Danish Ambassador H.E. Nicolai Ruge and Deputy British High Commissioner Mr Ray Kyles.

Other highlights of the EU-Penang Day included a luncheon with the State Government, a ‘USM-EU Ambassadors Dialogue’, a EU versus Penang friendly futsal match and the Penang opening launch of the European Union Film Festival.

Top Right: Penang Chief Minister YAB Lim Guan Eng in discussion with Spanish Ambassador H.E. Maria Bassols Delgado, EU Ambassador H.E. Luc Vandebon and Croatian Ambassador H.E. Zeljko Bosnjak Bottom Right: Danish Ambassador H.E. Nicolai Ruge and Deputy British High Commissioner Mr. Ray Kyles share the successful green technology initiatives in the EU with Penang business representatives

On 10 December, the European Union was awarded the Nobel Peace Prize for its role in uniting the continent. The prize was received in Oslo jointly by European

Council President Herman Van Rompuy, European Commission President Jose Manuel Barroso and European Parliament President Martin Schulz. Speaking at the German Embassy’s reception to commemorate the International Human Rights Day and Nobel Peace Prize award, EU Head of Delegation Luc Vandebon said: “Rather than rest on our laurels, we should take the award as a boost to step up our engagement for lasting peace and prosperity. We need to make Europe’s mission for peace a forward-looking one.

The Nobel Peace Prize puts new wind in our sails to reach out and help those who do not enjoy the same freedoms as we do.”

Also on the same day, the EU Delegation, Bar Council and SUHAKAM held a Pleadings Competition for law faculty students at the Parliament of Malaysia.

Twelve finalists from six local universities presented their cases on whether the death penalty was compatible with international human rights norms and principles. The Competition was won by the defence team from the International Islamic University of Malaysia (IIUM).

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A N E W T R A N S F O R M AT I O N

Malaysia: Your Profit Centre in Asia Malaysia has reached a defining moment in its economic development path. To move the country forward, the Government, under the New Economic Model, has formulated a framework to drive change, among others, based on innovation, creativity, enhanced productivity and high value sources to raise Malaysia from a middle income to high-income economy by 2020.

We welcome investors to Malaysia.

To explore how your business investment could profit from Malaysia's new transformation, visit us at www.mida.gov.my or e-mail us at investmalaysia@mida.gov.my

www.mida.gov.my

MY in NL High Tea @ Malaysia seminar Cooperation between MIDA, Matrade, NCH and MDBC. On 8 November, the Amsterdam Chamber of Commerce hosted the “High Tea @ Malaysia” seminar on trade and investment opportunities in Malaysia, which was organised by the Netherlands Council for Trade Promotion NCH, Matrade and MIDA. Matrade Rotterdam Trade Commissioner

Jamilah Ibrahim spoke on The incentives for outsourcing products and services, while MIDA Munich Director Ahmad Tajudin Omar presented the Investment Incentives in Malaysia, especially in the field of green technology.

MDBC Executive Director Marco Winter concluded by sharing practical experience on doing business in Malaysia.

The audience at the seminar Left: speakers and organisers (l-r): Tajudin, Fairina Jantan (Agriculture Office), Jamilah, LeeNah Lim (NCH) and Marco

High Level Malaysian Visit to The Hague From 1 - 6 December, the Malaysian delegation had meetings with a number of organizations and experts in The Hague, the legal capital of the world.

Through an increased knowledge of the International Criminal Court (ICC), Malaysia will hopefully soon accede to the Rome Statute of the ICC. The Malaysian Minister in the Prime Minister’s department Dato’ Seri Mohamed Nazri bin Tan Sri Abdul Aziz, the Attorney General Tan Sri Abdul Gani bin Patail and three members of Parliament met the Netherlands Minister of Foreign Affairs, Frans Timmermans, with whom they discussed the role of the ICC in particular. Besides this, meetings were arranged with the State Secretary for Security and Justice and Minister for Migration Fred Teeven, the president judge of the ICC, the president of the Dutch High Court and members of Dutch Parliament.

Malaysian delegation meeting with Minister Timmermans

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ADCN ASEAN Dutch Chamber Network meet Last September, 4 members of the ASEAN Dutch Chamber Network (ADCN) met in Bangkok for their annual gathering, which coincided with the regional meeting of heads of the economic sections of the Dutch embassies.

Netherlands Ambassador H.E. Joan Boer (centre, back row) hosting a very useful and informative dinner brainstorm meeting for the Economic Counsellors and Chamber representatives

The Executive Directors of INA (Indonesia, Elmar Bouma), NTCC (Thailand, Bert Cesar), DutchCham (Singapore, Nele Cornelis) and MDBC (Malaysia, Marco Winter) discussed Chamber developments, relationships with Dutch and EU Embassies and EU Chambers, shared best practices and successful programs, and how to elavate the visibility of ASEAN to companies in the Netherlands.

From left: MDBC, DutchCham, NTCC, INA

MDBCONNECTS 路 4TH ISSUE 2012

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L e a din g th e u ps tr e a m oil & g a s in du s tr y w ith n e w te c h n olo g ie s a n d in n o v a tiv e s pa tia l con ce pts , F r a m e s h a s e x pe r ie n ce d u n pr e ce de n te d gr ow th . F ou n de d in 1 9 8 3 , F r a m e s h a s r e m a in e d a n in de pe n de n t c om pa n y . W h ile w e o pe r a te w or ldw ide , w e a r e h e a dqu a r te r e d in T h e N e th e r la n ds w ith r e g io n a l o ffic e s in G e r m a n y , U S A , M a la y s ia , A bu D h a bi, B r a z il a n d I n dia .

Frames offers Design, Fabrication, Supply and Guarantee of complete process and control systems and packages to the upstream oil & gas industry including FPSO, SPAR, TLP, Semisub, Fixed Platform, Monopile etc. production facilities. In addition to the system supply, Frames provides the field support personnel to effectively integrate and/or start-up the system in client's plant on the jobsite.

The Frames Group consists of four primary technology centers each providing engineered and custom build packages: F low c on tr o l & s a fe g u a r din g • Wellhead Control Systems • Subsea Hydraulic Shutdown Systems • Hydraulic Power Units • Hydraulic Cargo & Ballasting Systems • Integrated Valve & Control Packages • Valve Automation & Control • Chemical Injection & Distribution Systems • Methanol Injection & Distribution Systems • Workover Control Units • Services & Commissioning G a s a n d liqu id tr e a tm e n t s y s te m s • Gas Treatment Systems (Low Temperature Separation, Glycol, Amine, Alumina, Silica Gel, Molecular Sieves) • Glycol Regeneration Systems • Amine Regeneration Systems • Methanol Recovery Systems • Glycol Desalination Systems • Overhead Vapor Combustor Systems • HC Liquid Treatment Systems (Alumina, Molecular Sieves) • Heater Systems • Fuel Gas Conditioning Systems S e pa r a to r s & in te r n a ls • (Skid-mounted) Multi phase Separators • Production, Test & Filter Separators • Scrubbers • Slug Catchers • Skimmer Tanks • Closed Drain Vessels • Coaslescers S w e e te n in g a n d s pe c ia liz e d g a s pr o c e s s s y s te m s • Sour Gas Treatment • Desalination of Glycol & Amines • Specialized Gas Treatment Systems H ea t ex cha ngers • Shell- & tube Heat Exchangers • Air-cooled Coolers • Pressure Vessels

L e a din g in O il & G a s T e c h n o lo g y

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F r a m e s H e a dqua r te r s P.O. Box 21 2380 AA Zoeterwoude The Netherlands +31 71 58 118 00 +31 71 54 144 84 info@frames-group.com www.frames-group.com

Frames Asia Pacific Sdn Bhd Unit A - 36 - 3, Menara UOA Bangsar 5 Jalan Bangsar Utama 1 59000 Kuala Lumpur

T +60 3 2284 0822 F +60 3 2284 9822 E j.mooijer@frames-group.com

AN INSIDE LOOK

AN INSIDE LOOK: RESQTEC ZUMRO - JAN - PIETER MAARSCHALK RESQTEC is a leading manufacturer in the rescue industry. They develop, manufacture and market high performance rescue solutions. Major products consist of hydraulic and pneumatic rescue systems from cutters, spreaders, rams and lifting bags. Through their own Research & Development departments and manufacturing plants, their products are used around the world by fire fighters, police, military and smart teams amongst others.

Over the past four decades, RESQTEC has also positioned themselves to become a service–oriented company, delivering rescue equipment, training, service and support in their four fields of expertise: Heavy Rescue, USAR, Extrication and Aircraft Recovery.

They are responsible for major innovations like the NT lifting bag, R2s Aircraft Recovery System and the Q1 confined space cutter. All RESQTEC products are similar in the way that they are all dedicated to saving lives or protecting citizens. During the development process, they strive to always provide high performance and smart solutions by making use of the latest technologies in materials and engineering.

Despite his hectic schedule, RESQTEC CEO Jan–Pieter Maarschalk agreed to this interview with MDBC recently. Hailing from Haarlem but living in Amsterdam, Jan–Pieter, the son of RESQTEC founder Axel Maarschalk, joined the company in 2005 and was appointed to CEO in 2011.

Prior to joining RESQTEC, Jan–Pieter 34

MDBCONNECTS · 4TH ISSUE 2012

worked for Sara Lee and in his family’s other businesses throughout the world.

MDBC: What made you decide to come to Malaysia and start RESQTEC here?

Jan–Pieter: My father had the foresight to see Malaysia was the ideal country. Besides growing economically itself, giving opportunities for a company like ours (we are seen as an infrastructure company), it is ideal from a sales and manufacturing standpoint. Asia is logically a growing area for us and we decided to have a local presence, something our competitors do not have. The multicultural heritage makes it easy to find people that speak different languages which enables us to easily communicate with China, Indonesia and all English speaking countries.

MDBC: Were there any major challenges during this set up period?

Jan–Pieter: I wouldn’t say any major challenges. It did take a while to get the licenses required and it was not always a very transparent process, but that can happen in many other countries as well. Finding the right suppliers takes time, it took a while before we could source enough goods from Malaysia. Communication with European counterparts was sometimes difficult as I believe it is important for colleagues to have met each other before they cooperate. Also, the issue of quality versus speed. We found that Malaysians tend to focus on speed of production whereas we would rather have a good quality product

which takes a little longer to produce than a not so good product which is produced very quickly.

MDBC: You worked at different companies and industries prior to joining RESQTEC. Were there any lessons learned during that time that have since served you well in your new role as CEO here?

Jan–Pieter: Yes, very much so. I would say that it all helped me in my job now.

At Sara Lee I did product development and brand management. We worked with a lot of design and engineering companies and from that I learned to mix commerce and engineering, to bring that balance. It’s part of the reason why we won 6 design awards.

Importantly, I learned that the form of a product and what it communicates visually is just as important as the technical capabilities of a product. Technologically, your product may be the best there is, but if consumers have no confidence in its reliability, strength and performance based on the visual aspect of the product, then it has no value. We are visual people so good product development must align the technical and visual aspect equally. If the visual aspect doesn’t match with the consumer’s perception of what the product should convey, then the conclusion is that the customer doesn’t believe the product can do its job.

MDBC: RESQTEC does a lot of special procurement as it works very closely with government entities due to the (rescue) products that it supplies. Do you have any advice for others on procurement?

Jan–Pieter: With any government it is sometimes hard to see what their processes

AN INSIDE LOOK are (for procurement choices). It’s very easy to jump to conclusions sometimes because we may only see part of the picture.

I’d suggest that first, it’s best to get advice.

Use the resources that are available to you, resources like MDBC, or MIDA or the Embassy’s Trade Department to gain a better understanding of how the country works instead of making any assumptions. Each country has their own way of doing things.

Don’t act too quickly, do your research first. Also, appoint an agent. RESQTEC uses local agents as we have seen that they know how things work in their countries.

everybody got used to it and didn’t want to change back.

MDBC: Do you find niche marketing to be very different from that of regular industries? What are the key differences?

Jan-Pieter: Yes, there are differences. One of the key differences is the way you use media. You’re not going to reach your target audience through traditional media in niche marketing. We find that face to face interactions tend to be more effective. We rely much more on our dealers having that direct, people to people connection to reach the customer.

“Don’t hide behind your desk.

The real world is outside, get your ideas from there, and go meet people.”

MDBC: Niche players tend to have a deep understanding of their customers and their needs, as well as have an ability to stay engaged with those customers. What are some tips / lessons that you can share with others that you have learned along the way?

Jan–Pieter: The first thing to understand is that things don’t happen behind your computer so don’t hide behind your desk.

The real world is outside, get your ideas from there and go meet the people. We demonstrate our products to our customers, the sales guys are constantly in contact with our customers. The leadership / management should also go on trips, talk to the customers themselves, get to know them. You’ve got to lead from the front lines whenever possible. You’ve also got to innovate. Innovation, especially product innovation is the capitalizer of everything.

You need to constantly innovate, need to have good innovations.

MDBC: If someone were to ask you, “What is your most valuable asset?” what would your answer be?

Jan-Pieter: My most valuable asset is definitely the people. Having the right people.

If you don’t have the right people, you’re lost. Those people are the ones that make your company succeed. In the end it boils down to having the right people because all of your ideas, being able to implement things successfully, etc., they all come from having the right people.

MDBC: One of the common traits of a successful niche business is good human resource policies and labor relations. How has RESQTEC handled this?

Jan–Pieter: The retention of production co–workers can be an issue. If a worker can get a little more money elsewhere, they tend to switch easily and in our case this can be an issue because we need to educate our people intensively. This wasn’t really unexpected; the loyalty (or lack thereof) of employees among the production line is something that we can see is a common thing in a growing economy. We try to handle it by offering a premium in our performance bonus structure. We also have people wanting to come back after seeing our corporate culture and respect that we have for our people. This affects others as

well and makes them think before leaving.

MDBC: What do you see as the key future direction(s) for companies within your sector? Where do you see your industry going?

Jan-Pieter: I think innovation and modularity is going to be THE key direction for the industry. Rescue teams now have to be more multifunctional so it’s important to integrate tools that are multifunctional.

But it cannot be a tool that does both functions on a mediocre level, these tools have to be the best at all functions they are supposed to carry out. No matter what they are utilized for, performance is key.

MDBC: What do you think are the three most important characteristics of a successful entrepreneur?

Jan-Pieter: Three characteristics... Having no ego definitely. It allows you to decentralize things and share the responsibility.

If you’re self confident then you can give the people around you responsibility and if they succeed at what you’ve tasked them with you should be happy. This means that sharing is important because if you cannot share then you cannot multiply, grow.

Thinking is also important. Henry Ford (who started the Ford Motor Company) once hired a supply chain expert to come in and review his factory to see if things were running efficiently. After going through and observing the factory the expert came back to Mr. Ford and said that everyone in the factory was busy except one individual.

Mr. Ford said, “Yes, me. Somebody has to do the thinking.” Somebody has to do the thinking and come up with the strategy that will lead the organization forward and to ever greater success. And as one last thing, motivate. I think its important that leaders motivate the team. As Mr. Ford said, “Enthusiasm is the yeast that makes your hopes shine to the stars. Enthusiasm is the sparkle in your eyes, the swing in your gait. The grip of your hand, the irresistible surge of will and energy to execute your ideas.”

MDBC: How do you manage organizational politics, conflicting personalities, interest and views?

Jan–Pieter: The Dutch are quite flexible which makes it easier I think. We have to watch our directness as we may not mean it the wrong way, but the receiver may view it that way. Out of personal experience, I feel that Malaysians may not always like our way of working initially, but they are interested as well, eager to lean other ways of doing things. For example, Europeans are used to an open office environment. When we decided to do the same thing here, most were strongly against it, but after a while MDBCONNECTS · 4TH ISSUE 2012

35

GREEN BOARD

Cleaning up Shipping - Green Shipping with Groot Ship Design Shipping is perhaps the most international of the world’s industries, serving more than 90% of global trade. Because of their huge size, ships are an efficient way to move goods but the industry is so vast that the amount of carbon they emit exceeds that of all the world’s aircrafts.

If the global fleet were a single country, its emissions would rank seventh in the world.

Financially, the shipping industry is suffering from overcapacity and high oil prices. With the realities of increasing (and very often volatile) oil prices, climate change and pollution setting in, ship-owners and operators these days are changing their tune.

These days many shipping lines believe that bigger is better, not just for the shipping company’s bottom line, but also for the environment. The bigger the ship, the lower the use of fuel per cargo ton mile. (Fuel consumption is one of the biggest financial costs to shipping companies.) Reducing the speed that these ships normally travel at has a positive impact on improving fuel consumption. Besides lower speed, new ships are now utilizing other fuel saving and potentially environmentally friendly features, such as a redesigned bow and special paint to reduce friction through water.

Groot Ship Design is a dynamic design and engineering company with a hands - on mentality typical of the Dutch shipbuilding industry. The designs of Groot Ship Design are made in close cooperation with the client, Groot Ship Design offers its services and designs to the ship owner or shipyard. Offering designs for all types of cargo vessels: General cargo, Container, RoRo’s and Tankers, they also have experience with special types of vessels like Livestock carriers, Dredgers, Heavy lift and Offshore Cargo vessels.

For most of the designs, Groot Ship Design offers their Groot Cross - Bow®.

The foreship with a vertical bow and reversed forecastle was developed inhouse and tested at the HSVA ice - tank in Hamburg, together with an optimised hull shape, if necessary in combination with a ducted propeller, offers a huge benefit in bringing down the installed propulsion

The Vectis Falcon, one of four 8500 DWT sister vessels (Vectis Eagle, Falcon, Harrier and Osprey) for Carisbrooke Shipping incorporating a number of innovative features, including the distinctive Groot Cross-Bow, presented with Energy Efficient Design Index (EEDI) certificates by Germanischer Lloyd (GL) recently.

power. In comparison with ships the same size the Groot Cross - Bow® allows the installation of a significantally smaller main enginge, resulting in lower fuel consumption, lower emissions and a smoother ride in heavy weather.

offered by Groot Ship Design makes vessels more efficient are increasingly important in the shipping industry as there is a growing awareness in the industry that it needs to take a long view on its environmental impact.

The Groot Cross-Bow® has been incorporated into vessels such as the Vectis Falcon for client Carisbrooke Shipping and UAL Africa for Bodewes Shipyards, to minimize vessel pitching and reduce the load fluctuations on machinery and speed loss in heavy weather, all of which results in less wasted energy and fuel consumption. The high bow also cuts down on the amount of water spray on deck in heavy weather.

Shipping’s international regulator, the International Maritime Organization (IMO) knows that the enhancement of a sustainable environmental policy for the shipping industry is a high profile matter. The heightened concern at the impact of global shipping activities on the environment has given further impetus to efforts by the IMO to increase awareness, promote corporate social responsibility by the industry and develop sustainable and environmentally conscious means of minimizing the negative impacts from shipping.

Groot Ship Design is also working with Veka - Group, developing new small type LNG tankers which can also be used as bunker ships. The designs are destined for short sea trips and / or coastal services.

The tankers sails almost completely on the ‘boil off’ of the load and is 100% emission-free concerning NOx and SOx emissions.

The distinctive appearance of the Groot Cross-Bow®

New technology for the storage and use of LNG as fuel for the propulsion engines was used for this project. The use of cryogene LNG tanks makes it possible to sail the vessel for a significant part on the ‘boil off’ (the gas that is released by keeping the load on the correct temperature) availability, which explains the term bi-fuel.

Techniques and Designs such as the above MDBCONNECTS · 4TH ISSUE 2012

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PICTURE PERFECT

International SuperNetworking at Crowne Plaza Mutiara (above) and M4M at Le Midi (below)

40

MDBCONNECTS 路 4TH ISSUE 2012

MDBC Sustainability Awards 2012 Our 2nd annual MSA became a most-informative day, with strong competition between the shortlisted companies. But as you can see from these pictures, the evening was full of smiles and networking!

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NEW MEMBERS

WARM WELCOME

As always, we constantly expand to include new and interesting partners as part of our international community of business professionals, allowing our members to find more opportunities for success.

To that end, we would like to extend a very warm welcome to the MDBC Community for the following new members:

AQUAVER

MAYBANK

MONTPELIER MALAYSIA

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MDBCONNECTS · 4TH ISSUE 2012

BUSINESS ACTIVITY: Aquaver develops novel water treatment systems which are the next stage in energy efficiency: advanced products powered by waste heat. These are the world’s first commercial products based on membrane distillation, a revolution technology which delivers clean water at a lower energy cost. Aquaver systems are based on thermal separation, which ensures safe drinking water independently on the water source. The thermal nature of the process allows a truly one step process for water production with no or minimal pre - treatment. These are complete solutions best suited for off grid applications.

CORPORATE REPRESENTATIVES Enrique Mendez, Marketing Director Rob Hollering, CEO

BUSINESS ACTIVITY: Maybank Group is the leading financial services provider in Malaysia catering to the needs of consumers, investors, entrepreneuers, non - profit organisations and corporations. The Group, which has expanded internationally, has the largest network among Malaysian banks of over 2,100 branches and offices in 17 countries, employing 42,000 Maybankers and serving over 21 million customers.

It also has the distinction of holding the largest asset base of more than USD $ 135 billion; and market capitalisation of USD $ 22 billion; with total equity and total net profit of USD $ 10.8 billion and USD % 1.5 billion respectively.

CORPORATE REPRESENTATIVES Henry Jiok Vui Goh, Managing Director Kwang Miang Tan, Director, Business Banking

BUSINESS ACTIVITY: Montpelier Malaysia is a global leader in wealth management, providing financial advise to 25,000 clients in Europe, Asia, the Americas, Australia and the Middle East. Our astonishing growth and success are made possible by our worldwide team, dedicated to giving truly independent, unbiased advice that clients can trust.

Montpelier Malaysia works with many expats in the KL community and have been working in Asia for close to 20 years, specialising in assisting expats with financial planning. Montpelier Malaysia is licensed by the LFSA to conduct offshore investment services.

CORPORATE REPRESENTATIVES Jan - Roelf Pinkster, Marketing Manager Gregory Meehan, Business Development Manager

CONTACT: Corkstraat 46 3047 AC, Rotterdam The Netherlands Tel: +31 (0) 102 085 985 Email: info@aquaver.eu Website: www.aquaver.eu

CONTACT: Business Banking Community Financial Services (Malayan Banking Berhad) 36th Floor Menara Maybank 100 Jalan Tun Perak 50050 Kuala Lumpur Fax: 603 - 2070 4051 Website: maybank2u.com.my

CONTACT: Suite A - 13 - 1, 13th Floor Menara UOA Bangsar 5 Jalan Bangsar Utama 1 59000, Kuala Lumpur Tel: 603 - 2302 3399 Fax: 603 - 2302 3398 E mail: info@montpeliermalaysia.com Website: www.montpeliermalaysia.com

QI PRESS CONTROLS

BUSINESS ACTIVITY: QI Press Controls is a Dutch company and the world’s largest manufacturer of press control systems for the newspaper and publication markets in order for them to attain higher sustainable quality print and higher efficiency. In a market which is today under huge competition from the electronic media, QI offers newspaper and publication printers a solution to increase quality and efficiency with their existing in use equipment.

NEW MEMBERS

CORPORATE REPRESENTATIVE Job Van Hasselt, Regional Director CONTACT: P/A J.VanHasselt A - 2 - 3 ZEHN 10, Jalan Bukit Pantai 59100 Kuala Lumpur Email: j.v.hasselt@qipc.com Website: www.qipc.com

In Asia QI has offices in Malaysia, India and China.

BUSINESS ACTIVITY: Image Photography provides photography services for conference meetings, official launches, group photos of corporate directors, social events or private functions.

Image Photography also covers video shooting and still photography for events.

CORPORATE REPRESENTATIVE Desmond Foo Yen Swee, Manager CONTACT: 105, Tingkat 1, Block 1 Jalan 4M, Ampang Jaya 68000, Selangor Darul Ehsan Tel: 6012 - 329 8145 E mail: ysweefoo8@gmail.com

IMAGE PHOTOGRAPHY

HAYAT INSURANCE BROKERS

TEKA KUCHENTECHNIK

BUSINESS ACTIVITY: Incorporated in 1977, we are licensed

by Bank Negara Malaysia as a firm of insurance brokers. By virtue of our license, we can place insurance covers with any insurance company in Malaysia.

Our mission is to be one of the most client - oriented insurance brokers in Malaysia.

We aim to provide a very high quality of service to the extent that our clients will find it hard to obtain the same quality of service elsewhere. We negotiate and purchase insurance protection on behalf of all types of industrial and commercial clients. We have been arranging insurance for a wide variety of clients for more than 35 years.

CORPORATE REPRESENTATIVES Arthur Hon Kah Sin, Managing Director Elizabeth Choo Poh Ngar, Executive Director

BUSINESS ACTIVITY: TEKA Malaysia was established in 1997 and is a subsidiary of the TEKA International Group in Germany. Today, with over 16 years of business operations in the domestic market, TEKA Malaysia has bloomed into a thriving business with over 50 staff and a 3,000 sq meters office and showroom at Glenmarie, Shah Alam. Teka promots “Style for the home, innovation for the earth”.

The major product ranges that TEKA Malaysia supplies are built in appliances for kitchens, kitchen mixers and sinks, bathroom mixers and a luxury shower collection.

CORPORATE REPRESENTATIVES Arnaud Brandt, Managing Director Annie Teoh, HR Manager

CONTACT: 23C, Jalan SS 22/19 Damansara Jaya 47400 Petalin Jaya Selangor Darul Ehsan Tel: +603 - 7729 3772 Fax: +603 - 7729 3771 Email: info@hayat.com.my

CONTACT: 10, Jalna Kartunis U1 / 47 Temasya Industrial Park,off Jalan Glenmarie 40150 Shah Alam Selangor Darul Ehsan Tel: 603 - 7620 1600 Fax: 603 - 7620 1626 Email: arnaud@teka.com.my Website: www.teka.com MDBCONNECTS · 4TH ISSUE 2012

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Let’s Light up our cities with a cLeaner source of eLectricity.

We all need electricity. Whether it’s to light up the local football match or warm the half-time drink – it’s an essential part of powering our lives. Shell is helping to deliver natural gas to more countries than any other energy company. When used to generate electricity, this natural gas emits around half the CO2 of coal. It’s one of the most abundant sources of energy available today and, with our continued innovation, it could provide us with cleaner energy for around the next 250 years. And it’s one of a number of different sources of energy we’re investing in to power and sustain our lives today and into the future. Let’s broaden the world’s energy mix.

search: shell Let’s go

Let’s go.

To explore interactive stories on innovation in energy on your iPad, scan the code or search ‘INSIDE ENERGY’ in the App Store.