Hamilton County Business Magazine June/July 2023

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JUNE • JULY 2023 www.hamiltoncountybusiness.com • Data Privacy • HC’s First Excursion Boat PLUS… PLUS…
Kevin Heffernan, Owner Center Stage Vintage Guitars
The Guitar Guy The Guitar Guy

www.hamiltoncountybusiness.com

Published six times per year by the Hamilton County Media Group PO Box 502, Noblesville, IN 46061 317-985-6427

EDITOR/PUBLISHER

Mike Corbett mcorbett@hamiltoncountybusiness.com

CREATIVE DIRECTOR Bridget Gurtowsky bridget@gurtowskygraphics.com

CORRESPONDENTS

Chris Bavender crbavender@gmail.com

Ann Craig-Cinnamon jandacinnamon@aol.com

John Cinnamon jlcinnamon@aol.com

Samantha Hyde samantharhyde@gmail.com

Patricia Pickett pickettwrites@gmail.com

CONTRIBUTORS

David Heighway heighwayd@earthlink.net

Cari Sheehan cari.sheehan@btlaw.com Ricardo L. Guimarães rlguimar@iu.edu

Please send news items and photos to news@hamiltoncountybusiness.com

Submission does not guarantee publication

To advertise, contact Mike Corbett at mcorbett@hamiltoncountybusiness.com

Copyright 2023 Hamilton County Media Group. All rights reserved.

2 June • July 2023 • Hamilton County Business Magazine June / July 2023
Features 11 Chamber Pages 6 Center Stage Vintage Guitars Columns Cover photo by John Cinnamon 4 Ethics Cari Sheehan 15 History David Heighway Note: This is a hyperlinked digital magazine. Please click on bolded names, company names or linked boxes.
Kevin Heffernan, Owner Center Stage Vintage Guitars
June • July 2023 • Hamilton County Business Magazine 3 Matt Maher Your Commercial Financing Resource Let’s Talk Business Matt Maher Senior Commercial Lender Commercial Real Estate Financing Member FDIC Institution ID# 478765 FFBT.COM Follow Us Kokomo Square 101 W Sycamore St (765) 252-1738

Data Privacy in Today’s Digital Age

Data privacy is a critical issue for businesses, particularly those that use advanced technologies such as AI language models like ChatGPT or other emerging technologies. While these technologies can offer significant benefits in terms of improving productivity, streamlining processes, and enhancing customer experiences, they also present unique data privacy challenges that must be addressed.

Personal Data Collection

Businesses must ensure that any personal data they collect, or use, is done so in a lawful, fair, and transparent manner. This means that businesses must be transparent about the types of data they are collecting, why they are collecting it, and how they plan to use it. This includes transparency on a business’s use of AI language models like ChatGPT, and how personal data will be input or processed through it. Additionally, businesses must ensure that they have a lawful basis for collecting and processing personal data, and that they are doing so in accordance with relevant data protection laws and regulations.

Data Protection

Businesses must ensure that they are taking appropriate steps to protect the personal data they are collecting and using. This may include implementing strong data security measures, such as encryption and access controls, to prevent unauthorized access or data breaches. In addition, businesses should check the AI language model or technology they are utilizing to see what, if any, data protection it offers. For instance, AI language model ChatGPT protects user privacy is by ensuring data is encrypted during transmission and storage, and access to it is strictly controlled. Only authorized personnel

have access to user data, and they are required to adhere to strict data privacy policies and procedures.

Necessary Consents

Businesses must also consider how they will obtain the necessary consents from individuals whose personal data they will be processing. This may include obtaining explicit consent for the processing of sensitive personal data or implementing mechanisms for individuals to opt-out of certain types of data processing. It may also include businesses providing individuals with the necessary rights to access and control their personal data. This may include providing individuals with the ability to request that their personal data be deleted, updated, or corrected, or to restrict or object to certain types of data processing. For instance, AI language model ChatGPT provides that its users have the right to access their data, request that it be deleted, and opt-out of data collection altogether.

Policies and Procedures

Businesses should consider implementing data privacy policies and procedures, conducting regular risk assessments, and providing training and education to employees on data privacy best practices. Additionally, businesses should work with legal counsel to stay informed about any changes or updates to data privacy laws that may impact their operations.

Laws and Regulations

On May 1, 2023, the governor of Indiana signed Senate Bill 5, known as the Indiana Consumer Data Protection Act (INCDPA), making Indiana the seventh state to enact a comprehensive data privacy law. Indiana’s new law takes a more “business-friendly” approach but is only applicable to certain types

of businesses and there are several exemptions. However, the INCDPA helps provide data protection. Under the INCDPA, consumers are granted several rights over their personal data including the right to access, right to correct, right to data portability, right to delete, and right to opt-out of targeted advertising and sale of personal data. Businesses have the obligation to limit personal data collection to what is “adequate, relevant, and reasonably necessary,” protect personal data, obtain consumer consents, not discriminate, be transparent, and conduct impact assessments for certain activities.

For the full text of the new INCDPA see: Senate Bill 5 - Consumer data protectionIndiana General Assembly, 2023 Session

Incident Response Plan

Businesses must have a plan in place to respond to data breaches or other security incidents. This may include having a designated data protection officer responsible for overseeing data security and privacy, as well as establishing incident response protocols to quickly and effectively address any data breaches or other security incidents. Some key elements of an effective data privacy incident response plan include:

1. Preparation: Identify the types of personal information that the business collects and stores, identifying the risks and vulnerabilities associated with that information, and implementing security measures to protect against those risks.

2. Detection: Detect any data breaches or other privacy incidents as quickly as possible. This may involve setting up alerts, monitoring network activity, or other measures to identify potential incidents.

3. Response: Take immediate action to contain the damage and protect affected individuals. This may include

4 June • July 2023 • Hamilton County Business Magazine Ethics Cari Sheehan

shutting down affected systems, disconnecting from networks, and/or engaging outside experts to help with the response.

4. Notification: Notify affected individuals, law enforcement, and/or regulatory authorities. The incident response plan should include clear procedures for notifying these parties in a timely and effective manner.

5. Investigation: Conduct a thorough investigation to determine the cause and scope of the incident. This may involve reviewing logs, interviewing witnesses, and/or engaging forensic experts.

6. Remediation: Address any vulnerabilities or weaknesses that were identified. This may involve implementing additional security measures, updating policies and procedures, or other measures to prevent similar incidents from occurring in the future.

7. Evaluation: Evaluate the effectiveness of its incident response plan and make any necessary updates or revisions based on lessons learned from the incident.

Conclusion

Businesses must ensure that they are taking appropriate steps to protect the personal data they collect and use, including implementing strong data security measures, obtaining necessary consents, providing individuals with access and control over their personal data, educating employees on data privacy best practices, and establishing incident response protocols. By doing so, businesses can help to ensure that they are meeting their obligations under relevant data protection laws and regulations, while also promoting trust and confidence among their customers and stakeholders.

The FMLA applies to public agencies, including local, State, and Federal

employers, and local education agencies (schools); and private sector employers who employ 50 or more employees for at least 20 workweeks in the current or preceding calendar year—including joint employers and successors of covered employers HCBM

Cari Sheehan is an Assistant Clinical Professor of Business Law and Ethics at IU Kelley School of Business –Indianapolis. She is also a local attorney and frequent seminar speaker focusing her practice on legal ethics and litigation. This article should not be interpreted as providing legal advice or legal opinion on any specific facts or circumstances. The contents are intended for general informational purposes only, and you are urged to consult your own lawyer on any specific legal questions you may have concerning your situation.

June • July 2023 • Hamilton County Business Magazine 5
JUNE 6 – 11 • CLOWES MEMORIAL HALL

Sweet Sounds on South 10th St. Sweet Sounds on South 10th St.

Cover Story
Photos by John Cinnamon

he next time you’re driving on 10th Street in Noblesville, keep an eye out for famous musicians. You just never know who might be stopping by Center Stage Vintage Guitars located on the corner of 10th and Plum.

Owner Kevin Heffernan and his shop have become well known on numerous fronts including to musicians who are in town for a concert either to come check out his vintage collection of guitars or to have a repair made to one of their own instruments. Either way he’s had his share of brushes with fame.

Famous Clientele

Like many businesses, Center Stage Vintage Guitars got started out of a need. Heffernan, who is a self-taught guitarist and comes from a family of musicians, learned to repair his own instruments and it grew from there. “Necessity is the mother of invention. I couldn’t afford to have anyone work on my stuff when I was younger so I’d just do it myself.

Then I’m doing my friend’s guitars and building guitars. I’ve built over 600 guitars and I just never stopped,” he says, adding that he picks things up pretty quickly. “I have a million hobbies and this is one of them that I made an occupation out of.”

He worked out of his basement for 10 years and then got so busy that he moved into his shop on 10th Street in 2013. He recently purchased the building and is working now on expansion.

When asked to name some of his famous clientele, Heffernan rattles off a list of people from Carrie Underwood, Santana, and Johnny Cash to Saturday Night Live. Brad Paisley has stopped by himself as have members of Phish to name a few. And what draws them to a small shop in Noblesville?

“They found me online and they realize they’re only 20 minutes from the shop. ‘Hey let’s go see this guitar store’. They don’t have anything to do until their show,” he says adding, “it’s just vintage guitars that attracts them to the place. I sort of specialize in that and I’m a master

luthier. I do all kinds of repair and restoration along with custom built stuff so that keeps me busy.”

As a master luthier (defined as a person making or repairing string musical instruments), Heffernan has built instruments for some of these famous musicians and has built amplifiers for others. He’s also sold vintage guitars to some of them. “So it’s a combination of those ingredients when they stop by the store.” And there are perks to his business. “I’ve gotten a lot of sweet tickets to great shows,” he says.

Prize Instruments

But most people who do business with Heffernan are just average folks who like music and most find him online where he has had a presence for 20 years. In fact, he says probably 90% of his business is online. “If you type in vintage guitars Indiana I’m the first thing that pops up,” he says.

Heffernan says he pays more than anybody else for vintage instruments because he specializes in them and he

June • July 2023 • Hamilton County Business Magazine 7
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has no trouble finding pieces to repair and sell because of the reputation he has built. “Someone might find something at a garage sale and say ‘let’s go see what the guitar guy will give me for this.’ “

He currently has some 120 guitars in his shop, not to mention other stringed instruments like banjoes, mandolins and even zithers, all of which he also repairs. And he has had some classic pieces. “Probably the most unique thing I’ve sold was a 1960 Les Paul Custom and that went for $40,000. Just needed to put on new strings. I bought the Les Paul and a 1959 Stratocaster off the same guy and I still have the ‘59 Stratocaster which is probably the most valuable instrument I have in the store at the moment,” says Heffernan. He also counts a guitar once belonging to Eddie Vedder of Pearl Jam as one of his prize pieces that he had and sold.

He doesn’t stop at custom building, repairing, buying and selling vintage guitars either, he practices what he preaches by offering free live instore music every Saturday at 3pm. “I’ve got a stage in here and a PA and a set of

drums and keyboards and amplifiers; everything so people just come in and plug in and do a one-hour set.” People come from all over to jam he says and he streams it on Facebook and Instagram and has several thousand followers including people from all over the world that now watch the Saturday jam session.

Porch Jam Sessions

Having bought his building about 6 months ago, Heffernan has committed himself even further to the Noblesville business community. “Noblesville is changing; trying to make it more friendly to younger people. For one thing, they’re

8 June • July 2023 • Hamilton County Business Magazine

building a beer brewery just down the road and that’s going to really impact my business,” he says, adding that he loves Noblesville and wouldn’t go anywhere else. “I could take this to Nashville, Austin or wherever. I have people come in all the time that say ‘I just came in from Portland and we don’t have anything like this’”.

And, indeed, there’s nothing else like it in Indiana, he says. “I do offer the best selection of vintage guitars in the state

and I also offer expert repair service.” His eclectic hobbies extend beyond stringed instruments. You might also find his robot creations in his store and in keeping with the theme, they all have built-in amplifiers. Another passion of his is classic cars and on any given day his classic 1958 Triumph TR3 may be parked outside his shop.

On a summer Saturday, if you’re in the neighborhood, you might hear his shop from blocks away when he takes his

June • July 2023 • Hamilton County Business Magazine 9
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jam sessions out on the front porch. “When the band stops playing a lot of people stick around in the summertime. We just go sit on the porch and play music. It’s all acoustic; might be a banjo and a bass, electric guitar player. It’s just fun. It’s kind of a social club on Saturdays. We don’t get a lot of work done. There are people that come up just to hang out and check out the scene and it’s a lot of fun.”

This kind of spontaneous musical celebration likely couldn’t happen just anywhere, but it does happen just a few blocks south of Noblesville’s iconic town square. Heffernan and his guitar store have become a destination for people from all over. “Weekly I get people that don’t live in Indiana that stop in because they found me online or their brother or sister lives here or something. If you play music you got to see it because it’s just really unique.” HCBM

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popular events, the annual up! We will be set up at surrounded by a wide assortment of bidder. In addition, guests performance from the Hamilton asking members to giftwrap a donate, this could be your something disguised to as a bottle of salad your imagination). Collections auction are currently underway. All auction will be allocated to our would like to donate a bottle jesy.ide@nhccoc.org.

2023 Calendar Preview

Luncheons the second Thursday of every month.

Serving Northern Hamilton County

January 12 - 11:30 am - 1 pm

Local Dining Panel

Cicero Town Hall

Our Next Luncheon

February 9 - 11:30 am - 1 pm

Welcome New Member

Entreprenuership and the Chamber

Sheridan Public Library

Camp Bow Wow COMING SOON

2023 Advocate Members

Bottle Auction

Now Accepting Donations

Noblesville, IN

March 9 - 11:30 am - 1 pm

www.campbowwow.com/noblesville/

Corey Sylvester of Edward Jones Red Bridge Community Building

2023 Calendar Preview

Luncheons the second Thursday of every month.

December 8 from 11:30 - 1

One of the Chamber’s most popular events, the annual Charity Bottle Auction is coming up! We will be set up at United Animal Health surrounded by a wide assortment of wrapped bottles for the highest bidder. In addition, guests will enjoy a special holiday performance from the Hamilton Heights choir.

4310 W State Rd 38,

Advocate Members

April 13 -

Carey Lively, The Pursuit Institue Remnant Coffee House

January 12 - 11:30 am - 1 pm

Local Dining Panel

Cicero Town Hall

May 11 - 11:30 am - 1 pm

State of the Towns Address

As in previous years, we are asking members to giftwrap a bottle or two of something to donate, this could be your favorite alcoholic beverage or something disguised to surprise the highest bidder such as a bottle of salad dressing (the only limits are your imagination). Collections for bottles for this year’s auction are currently underway. All proceeds from this year’s auction will be allocated to our not-for-profit members. If you would like to donate a bottle please email jesy.ide@nhccoc.org.

Arcadia Town Hall

May 12 - 4 - 7 pm

Sheridinner Fish Fry

Biddle Park, Sheridan

11:30 am - 1 pm

Entreprenuership and the Chamber

Sheridan Public Library

March 9 - 11:30 am - 1 pm

Corey Sylvester of Edward Jones

Red Bridge Community Building

11:30 am - 1 pm

Carey Lively, The Pursuit Institue

Please check the Chamber website and follow us on Facebook for the most up to date calander.

This event will take place on December 8 from 11:30 - 1 pm at United Animal Health. 4310 W State Rd 38, Sheridan, Indiana 46069

nhccoc.org

@NHCChamber

2022 Advocate Members

Remnant Coffee House

May 11 - 11:30 am - 1 pm

State of the Towns Address

Arcadia Town Hall

May 12 - 4 - 7 pm

NORTHERN HAMILTON COUNTY CHAMBER OF COMMERCE

Sheridinner Fish Fry

Biddle Park, Sheridan

Communities Wor king Together

70 Byron Street Cicero, IN 46034 317 984 4079

Please check the Chamber website and follow us on Facebook for the most up to date calander.

nhccoc.org

@NHCChamber

June • July 2023 • Hamilton County Business Magazine 11 Communities Wor king Together NORTHERN HAMILTON COUNTY CHAMBER OF COMMERCE
www.campbowwow.com/noblesville/
Auction Accepting Donations
May State
NORTHERN CHAMBER
12 June • July 2023 • Hamilton County Business Magazine This event willbe recordedandbroadcast to thepublic thanks to the efforts of Hamilton County Television S AVE THE DATE! 10|05|23
June • July 2023 • Hamilton County Business Magazine 13 Welcome All of Our New Members! Click Here Now and Visit the OneZone Member Directory Click on the New Member Company Names Below and Visit their OneZone Member Directory Contact Information. Adapt For Life Angelo’s Italian Market The Boujee Brown Box Broadstroke Consulting Chick-fil-A West Carmel DSV Air & Sea Egis IT Security LLC Genesis Electrical Service Hawkeye Storage iCode Morse Moving & Storage Ocean Prime Pacers Sports & Entertainment Prime Plumbing & Drains SB Construction Group Spherion Staffing & Recruiting StretchLab Carmel StretchLab Fishers Upcoming Events JUNE June 16, 2023 Eggs & Issues Beck’s Hybrids 8:00am – 9:30am June 28, 2023 OWN Breakfast Iron & Ember 8:30am – 10:00am JULY July 11, 2023 Caffeinated Conversation with Nancy Chance Daniel’s Vineyard 8:30am – 9:30am July 14, 2023 Eggs & issues Chatham Hills 8:00am – 9:30am July 18, 2023 OneZone Luncheon FORUM Events Center 11:00am – 1:00pm July 25, 2023 OWN Tactical Workshop Topgolf 8:30am – 9:30am

Chamber Travel - Costa Rica

8-Day

Tour | October 16 - 23, 2023

Travel Itinerary:

This 8-day small-group tour will take you on a magical journey through tropical rainforests, breathtaking beaches, teeming volcanoes, and sky-high cloud forests. Discover the perfect mix of exhilarating adventures and awe-inspiring scenery as you explore some of the most beautiful regions in Costa Rica. Begin your journey in San Jose, the bustling capital of Costa Rica, surrounded by evergreen mountains and breathtaking valleys. Next, you will drive to Arenal, situated in a spectacular setting unspoiled by tourists. There you may choose to climb the Arenal Volcano, one of the largest stratovolcanoes in Costa Rica. Enjoy a boat ride to Monteverde, home to the breathtaking Cloud Forest with hundreds of species of reptiles and amphibians, mammals, birds, and plants. Travel to Manuel Antonio to explore the gorgeous beaches, rich wildlife, and endless list of activities of the area before you return to San Jose to end your tour of Costa Rica!

www.westfieldchamberindy.com/chamber-travel-costa-rica/

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14 June • July 2023 • Hamilton County Business Magazine
INDIANAPOLIS - SAN JOSE - ARENAL - MONTEVERDE - MANUEL - ANTONIO - SAN JOSE - INDIANAPOLIS

“Summer Girl” The First Hamilton County Excursion Boat

any people probably remember the various excursion boats on Morse Reservoir—the “Morse Queen” in 1965, and the “Waterfront Queen” / ”Star of Cicero” which ran in the 1990’s and 2000’s. Hamilton County had another boat that preceded them and which ran more than twenty years before Morse Reservoir was even constructed.

Mill Complex

It came about because of the creation of the area called Riverwood in 1922 by the Holiday Hydroelectric Dam. This area had been used for mills for a century before this. The first mill may have been constructed by William Foster around 1820. It was a grist mill with a dam made from brush wood and was eventually owned by William Conner. The land surrounding the mill was not purchased from the government until 1832, when it was bought by Elijah Redmon and Bicknell Cole.

William Conner’s son, W. W. Conner, built a woolen mill in this area in 1845. It was damaged a few years later during one of the great floods. Smaller floods

and freshets were constantly damaging the mill dam. The mill had been rebuilt into a large five-story building by 1866. By 1874, an entire milling complex had grown up with a grist mill for both wheat and corn, a woolen mill, and a saw mill. The millrace for these buildings had been cut into the solid limestone bedrock. A solid wooden dam was probably in use by this time. The village that had grown up around the milling complex established a post office in 1878 and named itself Clare.

However, by this time, steam power was allowing mills to be built closer to towns and railroads. In Noblesville in the 1890s, the giant Model Milling Company complex was built by the Marmon family. Clare was no longer a convenient place to bring crops. The group of structures were abandoned and neglected. The Clare post office closed in 1902. In 1908, the remaining buildings of the old mill were torn down and the wood reused for a hydroelectric dam project near Noblesville—which eventually failed.

In 1922, Alex Holiday, an MIT-trained engineer and son of the man who built Holiday Park in Indianapolis, surveyed

the site of the old mill complex and decided it would be a good spot for another try at a hydroelectric dam. This one was successful, which led to the construction of the community at Riverwood.

Steam Launch

The community was designed to be a resort. Summer cabins were built, some of which were quite luxurious. A bathing pool was dug into the western bank creating an island to separate it from the river and loads of beach sand were spread on the shore. The Riverwood Café and the Fleming Store were established to provide amenities. The Downing family built a seventeenroom house which became the Lagoon Lodge in 1929 and still stands at River Bend campground.

Then in 1925, a newspaper article made an offhand remark that there was also an excursion boat. Named “Summer Girl”, she was run by the Smith & Evans Company of Muncie. Richard “Dick” Smith and Herbert Evens both had summer cabins at Riverwood. There are no images or detailed descriptions of the boat, but news accounts describe her

June • July 2023 • Hamilton County Business Magazine 15 Hamilton County History
David Heighway

as a steam launch that could carry 60 passengers and had room for a piano. A searchlight was added later for night trips. She had a sister ship named “Isabelle” whose mooring ropes broke during high water in March of 1927 and disappeared over the dam. “Isabelle” may have either broken up and sunk or was salvaged and taken to pieces. The ship was never found and her actual fate was unknown.

Scandal

“Summer Girl” was very popular and used as a base for public events like concerts and church services. Primarily however, she made many cruises for people to enjoy the cooling air. She would leave her wharf on the western bank and head up the river to make a three-mile round trip. Occasionally a three- or four-piece musical group would provide entertainment.

The boat was Involved in a bank scandal in 1928. Omar G. Patterson had been embezzling money from the Noblesville bank where he worked and used it for parties at Riverwood. One of those

parties involved chartering “Summer Girl” and having a cruise for Noblesville’s “best people.” Patterson had embezzled $147,100 by the time he was caught.

A second boat named “Slo Poke” was launched in August of 1929, but the Great Depression eventually brought an end to the halcyon days of the resort. The last mentions of “Summer Girl” came in 1932. A June newspaper article said that a Mr. Goffer of Elwood had leased the boat to turn it into a houseboat. However, another paper reported a church group had taken a cruise in July. This was happening at the same time that speedboat races were beginning in the area, which brought in a different kind of crowd.

Whatever the final fate of “Summer Girl” was, she had brought a great deal of enjoyment to the community and was a source of pride. HCBM

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16 June • July 2023 • Hamilton County Business Magazine
PUBLISHES WEEK OF JULY 30 NEXT EDITION: AUGUST/SEPTEMBER ADVERTISING DEADLINE: JULY 1
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David Heighway is the Hamilton County Historian.
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