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social distance when possible, and have handled everything exceedingly well.” What would your message be to potential residents who may be concerned about safety? Deveau: “Our residents’ safety is our primary concern. We have adapted to these changes and we are committed to providing the best possible experience for all of our residents. The area of Littleton, New Hampshire (northern New Hampshire) has been spared from many COVID-19 concerns and we remain vigilant. Our residents have each other and the social aspects of life at Riverglen far outweigh living at home alone.”
SHANNON LYNCH SUMMIT BY MORRISON What were the most important safety measures your community has implemented in the past few months? Lynch: “We stay up to date on information by joining the Zoom calls with the NH Department of Public Health and have implemented policies and procedures based on their guidance. Mandatory screening of all staff and visitors, requiring that masks
be worn by staff and all residents when they leave their rooms, and more intensive cleaning are just a few of the safety strategies we have implemented. “Our focus has been on being proactive rather than reactive. We keep our staff updated on best practices and encourage safe behavior not only at work but outside the workplace. We continually emphasize that a team effort is required to protect residents and that this starts with the individual.” What alternatives to visitation have been implemented? Lynch: “We know that opportunities to visit with family and friends are essential to maintaining our residents’ wellbeing. From the start of COVID-19, we have been able to safely and successfully implement multiple ways for residents to connect with loved ones, including indoor and outdoor visits, along with virtual opportunities, such as FaceTime or Zoom meetings.” How do you communicate updates with family members? Lynch: “Communication is vital and must be consistent. Special announcements are sent both by email and direct mail de-
“ We were at the point where the chores, worries and upkeep of our home and property, and our ability to maintain and enjoy that part of our life was waning.We found the best solution for us right here in the North Country!” Joan and David LeBaron
pending on family preference. A monthly activities calendar and newsletter helps keep the residents’ loved ones up to date. We produce a monthly email newsletter for residents, families and the wider community. Our website includes a special COVID-19 section for important updates.” What kinds of cultural/physical/ enrichment activities are residents taking part in? Lynch: “Providing safe socialization opportunities has been crucial. Our Life Enrichment department has done an excellent job of finding creative yet safe activities for residents to engage in. Utilizing proper physical distancing, wearing masks and using appropriate sanitizing protocols, we have been able to live stream numerous events, such as local theatre productions and concerts. We are also adding more activities in smaller groups to accommodate everyone while maintaining appropriate COVID-19 protocols.” What would your message be to potential residents who may be concerned about safety? Lynch: “We understand the concerns people have about transitioning to a senior liv-
It’s important to have a plan as you age. Joan and David found Summit’s spacious independent living apartments and amenities just what they were looking for. Joan notes, “All of the apartments have kitchens and even though Summit provides meals, I like to cook some of our food. Summit is also pet-friendly. Those factors were attractive to us. The pleasant walking paths, sweeping views, and a location close to town with medical and dental offices just across the road made our decision easy.”
Summit by Morrison
New Hampshire’s Premier Senior Living Community.
Independent and maintenance-free living Whitefield, NH • themorrisoncommunities.org INDEPENDENT LIVING • ASSISTED LIVING • MEMORY CARE 80
nhmagazine.com | January/February 2021
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