CASE STUDY:
Modernize Your Pharmacy with Ease. McKesson Canada Pharmacy Technology Solutions helps the Greater Niagara Pharmacy upgrade to operate smarter, faster, and more efficiently.
AT A GLANCE
Since late 2014, Pharmacist Ash Boulus has operated an independent pharmacy in the Greater Niagara area of Ontario, Canada, serving
CHALLENGES
An independently owned pharmacy serving 3,000 patients needed to upgrade their time-consuming processes, so they could better serve their patient base.
3,000 patients.
SOLUTIONS
“I like the way PTS does
McKesson Canada Pharmacy Technology
things,” he said. “They are open-minded people who are
Solutions’ Propel Rx, the latest in pharmacy technology, provided: One streamlined pharmacy software
invested in technology and ready to work around the
solution
clock to serve my business.”
Fast, simple, implementation User friendly interface Greater accuracy
“As a pharmacist with decades of experience with other systems, I can tell you that Propel Rx is the best
RESULTS
system I have ever used,” he said.
1
Elimination of after-hours work required to keep up with the demands of their patient base
2
Freed up time so the team could focus on added value patient care, and growing the pharmacy
3
Helped to ensure accuracy in fulfulling on prescriptions, and general patient care
Since late 2014, Pharmacist Ash Boulus has operated an independent pharmacy in the Greater Niagara area of Ontario, Canada. He regularly serves about 3,000 patients, including seniors and young families.
A seasoned pharmacist with more than 20 years of experience under his belt— including Zellers Pharmacies and Walmart—Boulus has long relied on pharmacy technology to better serve his patients and his business. He leveraged McKesson’s PharmaClik Rx since opening his current pharmacy and was ready to modernize with its newly launched Propel Rx, the next evolution of pharmacy technology solutions. “I like the way Pharmacy Technology Solutions do things,” he said. “They are open-minded people who are invested in technology and ready to work around the clock to serve my business.” Upgrading to Propel Rx did not disappoint. The new technology saves Boulus and his team one-third of their time, while ensuring accuracy and ease.
The Challenge: Late Nights Handling Orders and Inventory Boulus’s pharmacy regularly fills 100 to 150 prescriptions per day. It typically required him to spend an hour or two, after the pharmacy closed, to process orders for the next day. Managing inventory also drained his time and took him away from other responsibilities. Boulus knew it was time for a change. In the Fall of 2021, they made the switch to Propel Rx. “As a pharmacist with decades of experience, I can tell you that Propel Rx is the best system I have ever used,” he said.
Visit www.pharmacytechnologysolutions.ca for more information.
The Solutions: Modernizing with Ease Boulus implemented Propel Rx and was up and running on the new system before his store opened for business that morning. “Propel Rx is way easier than any other pharmacy solution,” he said. “If you can run your home computer or laptop, you can run this. That’s how easy it is. It’s like a walk in the park.” He leveraged Pharmacy Technology Solutions’ online training modules, delivered through their Retail Learning Academy. This greatly helped his team get up to speed on the new solution and started to reap the benefits on Day One.
Pharmacy Technology Solutions Leads to Impressive Results, Saves Time, Ensures Accuracy Boulus estimates that upgrading to Propel Rx saves considerable time and resources. He no longer spends hours processing orders after-hours. “Everything is done with the touch of a button,” he said. “I can instantly receive and send orders without having to wait for a technician to relay them. There's nothing to write down. There’s no one to call. Everything is generated by Propel Rx and it’s all in one place.” Propel Rx solution offers integrated automated dispensing and ensures accuracy. The solution provides delivery labels and integrates with Interactive Voice Response (IVR) to help Boulus and his team stay organized and know when to expect patients to arrive to pick up their prescriptions. “Now there’s no need to tie up our team with a delivery,” he said. “One-third of their time is saved with IVR alone, freeing them to do other things for the business and our customers.” Boulous offers this advice to other pharmacists in need of an upgrade: “If you’re hesitant to upgrade, don’t be. It’s like integrating your pharmacy with your Windows systems at home. You'll be up and running the same day. www.pharmacytechnologysolutions.ca for more information. ptssales@mckesson.ca 1.800.387.6093 x 5