MCE Open Enrolment Training Programmes 2020 (face-to-face classes)

Open Training Programmes 2020

The Leading International Management Development provider in Europe, Middle East and Africa.

Table of Contents

ĤǝȲ Ǩɷ ŔȢŔNJƟȜƟȢʄ ,ƟȢʄɧƟ DʙɧȲɝƟࡳ . . . . . . . . . . . . . . . . . . . . . . . 04 ,Dࢪɷ wȢʄƟɧȢŔʄǨȲȢŔȊ ŔȢŔNJƟȜƟȢʄ 5ƟʶƟȊȲɝȜƟȢʄ êƟɧʶǨƂƟɷ . . . . . . . . . 05 ,Dࢪɷ ÚɧȲNJɧŔȜȜƟɷ ŔɧƟ ÚɧŔƂʄǨƂŔȊ࡬ oŔȢƌɷ࢙°Ȣ ŔȢƌ %ʙɷǨȢƟɷɷ `ȲƂʙɷɷƟƌ . . 06 ,Dࢪɷ wȢʄƟɧȢŔʄǨȲȢŔȊȊ˃ D˂ɝƟɧǨƟȢƂƟƌ `ŔƂʙȊʄ˃ . . . . . . . . . . . . . . . . 08

Influencing & Negotiation Skills 5ƟʶƟȊȲɝǨȢNJ ÚƟɧɷȲȢŔȊ wȢ˪ʙƟȢƂƟ ŔȢƌ wȜɝŔƂʄ . . . . . . . . . . . . . . . . . . . 31 cƟʄʄǨȢNJ áƟɷʙȊʄɷ ĤǨʄǝȲʙʄ ʙʄǝȲɧǨʄ˃ . . . . . . . . . . . . . . . . . . . . . . . . . 32 ¢ƟNJȲʄǨŔʄǨȢNJ ʄȲ ĤǨȢ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

wȢ࢙ƂȲȜɝŔȢ˃ õɧŔǨȢǨȢNJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 09

,Dࡶɷ ÚɧƟɷƟȢƂƟ ǨȢ Ɵ˃ DʙɧȲɝƟŔȢ ,ǨʄǨƟɷ LJȲɧ °ɝƟȢ õɧŔǨȢǨȢNJ ÚɧȲNJɧŔȜȜƟɷ . 14

Executive Assistants & Administrative Professionals

,Dࢪɷ ,ƟɧʄǨ˩ƂŔʄƟ ǨȢ ŔȢŔNJƟȜƟȢʄ . . . . . . . . . . . . . . . . . . . . . . . . . . 16

õǝƟ ÚɧȲLJƟɷɷǨȲȢŔȊ D˂ƟƂʙʄǨʶƟ ɷɷǨɷʄŔȢʄ . . . . . . . . . . . . . . . . . . . . . . . 34

MCE's 3 Leadership Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

,ȲȜȜʙȢǨƂŔʄǨȲȢ ŔȢƌ wȢ˪ʙƟȢƂƟ LJȲɧ D˂ƟƂʙʄǨʶƟ ɷɷǨɷʄŔȢʄɷ . . . . . . . . . . 35

,Dࡶɷ ,ʙɷʄȲȜǨˏƟƌ ƟŔɧȢǨȢNJ êȲȊʙʄǨȲȢɷ . . . . . . . . . . . . . . . . . . . . . . 10

ŔȢŔNJƟȜƟȢʄ êȄǨȊȊɷ LJȲɧ ƌȜǨȢǨɷʄɧŔʄǨʶƟ ÚɧȲLJƟɷɷǨȲȢŔȊɷ . . . . . . . . . . . . 36

ƟŔƌǨȢNJ êƟȊLJ࡫ õɧŔǨȢǨȢNJ ÚɧȲNJɧŔȜȜƟɷ Ǩɷʄ . . . . . . . . . . . . . . . . . . . . . 18 ĤȲȜƟȢ ǨȢ %ʙɷǨȢƟɷɷ࡫ õɧŔǨȢǨȢNJ ÚɧȲNJɧŔȜȜƟɷ Ǩɷʄ . . . . . . . . . . . . . . 37

Communication Skills ,ȲȜȜʙȢǨƂŔʄǨȢNJ Ąɝ࡬ 5ȲʺȢ ŔȢƌ ƂɧȲɷɷ ʄǝƟ °ɧNJŔȢǨˏŔʄǨȲȢ . . . . . . . . . 19

Women in Business

,ȲȜȜʙȢǨƂŔʄǨȢNJ ʄȲ ĬȲʙɧ êƟȢǨȲɧ ŔȢŔNJƟȜƟȢʄ ŔȢƌ Ɵ˃ êʄŔȄƟǝȲȊƌƟɧɷ . . . 20

,D ĤȲȜƟȢࡶɷ ƟŔƌƟɧɷǝǨɝ ,ƟɧʄǨ˩ƂŔʄƟ ÚɧȲNJɧŔȜȜƟ. . . . . . . . . . . . . 38

oȲʺ ʄȲ ,ȲȜȜʙȢǨƂŔʄƟ ʺǨʄǝ 5ǨɝȊȲȜŔƂ˃࡬ õŔƂʄ ŔȢƌ ,ɧƟƌǨŸǨȊǨʄ˃ . . . . . . . 21

ɷɷƟɧʄǨʶƟȢƟɷɷ õɧŔǨȢǨȢNJ LJȲɧ ĤȲȜƟȢ ǨȢ %ʙɷǨȢƟɷɷ . . . . . . . . . . . . . . . . 39

ŔȢŔNJǨȢNJ ,ȲȢ˪ǨƂʄ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

D˂ƟƂʙʄǨʶƟ ÚɧƟɷƟȢƂƟ LJȲɧ ĤȲȜƟȢ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

DLJLJƟƂʄǨʶƟ ÚɧƟɷƟȢʄŔʄǨȲȢ êȄǨȊȊɷ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

ƟŔƌƟɧɷǝǨɝ 5ƟʶƟȊȲɝȜƟȢʄ LJȲɧ ĤȲȜƟȢ . . . . . . . . . . . . . . . . . . . . . . . 41

DLJLJƟƂʄǨʶƟ D˂ƟƂʙʄǨʶƟ êɝƟŔȄǨȢNJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

õǝƟ ġȲǨƂƟ ȲLJ ƟŔƌƟɧɷǝǨɝ LJȲɧ ĤȲȜƟȢ. . . . . . . . . . . . . . . . . . . . . . . 42

Analytical & Thinking Skills 5ƟʶƟȊȲɝǨȢNJ ĬȲʙɧ ȢŔȊ˃ʄǨƂŔȊ êȄǨȊȊɷ . . . . . . . . . . . . . . . . . . . . . . . . . 25 ,ɧƟŔʄǨʶƟ õǝǨȢȄǨȢNJ ǨȢ %ʙɷǨȢƟɷɷ . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ,ɧǨʄǨƂŔȊ õǝǨȢȄǨȢNJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 êʄɧŔʄƟNJǨƂ õǝǨȢȄǨȢNJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 5ƟɷǨNJȢ õǝǨȢȄǨȢNJ࡫

,ʙɷʄȲȜƟɧ࢙,ƟȢʄɧǨƂ ÚɧȲƂƟɷɷ LJȲɧ áŔɝǨƌ wȢȢȲʶŔʄǨȲȢ . . . . . . . . . . . . . . . . . . 29

ƟŔƌǨȢNJ °ʄǝƟɧɷ࡫ õɧŔǨȢǨȢNJ ÚɧȲNJɧŔȜȜƟɷ Ǩɷʄ . . . . . . . . . . . . . . . . . . . 43

People Management Skills êʙƂƂƟɷɷLJʙȊȊ˃ ŔȢŔNJǨȢNJ ÚƟȲɝȊƟ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 ŔȢŔNJǨȢNJ ÚƟȲɝȊƟ ǨȢ ŔȢ wȢʄƟɧȢŔʄǨȲȢŔȊ DȢʶǨɧȲȢȜƟȢʄ . . . . . . . . . . . . . 45 ŔȢŔNJƟȜƟȢʄ êȄǨȊȊɷ LJȲɧ ¢Ɵʺ ŔȢŔNJƟɧɷ . . . . . . . . . . . . . . . . . . . . . . 46

Time Management õǨȜƟ ŔȢŔNJƟȜƟȢʄ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Table of Contents

Leadership Skills

Business Strategy

ÚɧƟɝŔɧǨȢNJ LJȲɧ ƟŔƌƟɧɷǝǨɝ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

%ʙɷǨȢƟɷɷ êʄɧŔʄƟNJ˃ ॻ ÚȊŔȢȢǨȢNJ LJȲɧ ŔȢŔNJƟɧɷ . . . . . . . . . . . . . . . . . . 67

5ƟʶƟȊȲɝǨȢNJ D˂ƟƂʙʄǨʶƟ ƟŔƌƟɧɷǝǨɝ . . . . . . . . . . . . . . . . . . . . . . . . . . 48 õǝƟ ġȲǨƂƟ ȲLJ ƟŔƌƟɧɷǝǨɝ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 ƟŔƌǨȢNJ ʺǨʄǝ DȜȲʄǨȲȢŔȊ wȢʄƟȊȊǨNJƟȢƂƟ . . . . . . . . . . . . . . . . . . . . . . . 50 ƟŔƌǨȢNJ ġǨɧʄʙŔȊ õƟŔȜɷ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 ƌʶŔȢƂƟƌ ƟŔƌƟɧɷǝǨɝ ÚɧȲNJɧŔȜȜƟ . . . . . . . . . . . . . . . . . . . . . . . . . 52 êʄɧŔʄƟNJǨƂ ƟŔƌƟɧɷǝǨɝ LJȲɧ êƟȢǨȲɧ ŔȢŔNJƟɧɷ . . . . . . . . . . . . . . . . . . . 53

Agile Management

Project Management DɷɷƟȢʄǨŔȊɷ ȲLJ ÚɧȲǼƟƂʄ ŔȢŔNJƟȜƟȢʄ LJȲɧ ʄǝƟ ¢ȲȢ࢙ÚɧȲǼƟƂʄ ŔȢŔNJƟɧ . . . . 68 êʙƂƂƟɷɷLJʙȊ ÚɧȲǼƟƂʄ ŔȢŔNJƟȜƟȢʄ . . . . . . . . . . . . . . . . . . . . . . . . . . 69 NJǨȊƟ ÚɧȲǼƟƂʄ ŔȢŔNJƟȜƟȢʄ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 ÚɧȲǼƟƂʄ ŔȢŔNJƟȜƟȢʄ D˂ƂƟȊȊƟȢƂƟ࡫ õǝƟ ,ȲȜɝȊƟʄƟ ÚɧȲNJɧŔȜȜƟ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Finance

ƟŔƌǨȢNJ ǨȢ Ŕ ġĄ, ĤȲɧȊƌ . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 NJǨȊƟ ƟŔƌƟɧɷǝǨɝ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 êʄɧŔʄƟNJǨƂ NJǨȊǨʄ˃ ŔȢƌ áƟɷǨȊǨƟȢƂƟ ĤǨȢȢǨȢNJ êʄɧŔʄƟNJǨƟɷ LJȲɧ ƟŔƌƟɧɷ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 wȢȢȲʶŔʄǨȲȢ ǨȢ Ŕ ġĄ, ĤȲɧȊƌ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 ŔȢŔNJǨȢNJ ,ǝŔȲɷ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 ƟŔƌǨȢNJ 5ǨɷɧʙɝʄǨʶƟ ,ǝŔȢNJƟ ŔȢƌ wȢȢȲʶŔʄǨȲȢ ĬȲʙɧ ÚȊŔȢ LJȲɧ %ɧƟŔȄʄǝɧȲʙNJǝ cɧȲʺʄǝ . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

%ʙɷǨȢƟɷɷ `ǨȢŔȢƂƟ LJȲɧ ¢ȲȢ࢙`ǨȢŔȢƂǨŔȊ ŔȢŔNJƟɧɷ . . . . . . . . . . . . . . . . 72 õǝƟ êʄɧŔʄƟNJǨƂ ,ȲȢʄɧȲȊȊƟɧ࡫

ƌƌǨȢNJ ġŔȊʙƟ ʄȲ ĬȲʙɧ °ɧNJŔȢǨˏŔʄǨȲȢ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

`ǨȢŔȢƂǨŔȊ D˂ƂƟȊȊƟȢƂƟ࡫

,ɧƟŔʄƟ ġŔȊʙƟ ǨȢ ĬȲʙɧ °ɧNJŔȢǨˏŔʄǨȲȢ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Marketing %ࠄ% ŔɧȄƟʄǨȢNJ êʄɧŔʄƟNJ˃ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 êʙƂƂƟɷɷLJʙȊ ÚɧȲƌʙƂʄ ŔȢŔNJƟȜƟȢʄ . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Sales ƟŔƌǨȢNJ %ʙɷǨȢƟɷɷ࡫ õɧŔǨȢǨȢNJ ÚɧȲNJɧŔȜȜƟɷ Ǩɷʄ . . . . . . . . . . . . . . . . . . 60

êŔȊƟɷ ŔȢŔNJƟȜƟȢʄ LJȲɧ ʄǝƟ ¢ƟʺȊ˃ ɝɝȲǨȢʄƟƌ êŔȊƟɷ ŔȢŔNJƟɧ . . . . . . . 77 êʙƂƂƟɷɷLJʙȊ êƟȊȊǨȢNJ õƟƂǝȢǨɣʙƟɷ LJȲɧ ʄǝƟ ¢Ɵʺ Ȳɧ ÚɧȲɷɝƟƂʄǨʶƟ êŔȊƟɷɝƟɧɷȲȢ . 78

Mini MBA ࠇ࢙5Ŕ˃ ǨȢǨ % . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 ࠇ࢙5Ŕ˃ ǨȢǨ % LJȲɧ ʄǝƟ ,ǝƟȜǨƂŔȊ wȢƌʙɷʄɧ˃. . . . . . . . . . . . 62 ࠇ࢙5Ŕ˃ ǨȢǨ % LJȲɧ ʄǝƟ ƟƌǨƂŔȊ 5ƟʶǨƂƟɷ wȢƌʙɷʄɧ˃. . . . . . . . . . . 63

Ɵ˃ ƂƂȲʙȢʄ ŔȢŔNJƟȜƟȢʄ ǨȢ %ࠄ% ŔɧȄƟʄɷ . . . . . . . . . . . . . . . . . . . . . 79

Human Resources õŔȊƟȢʄ ŔȢŔNJƟȜƟȢʄ cȲƟɷ NJǨȊƟ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

ࠇ࢙5Ŕ˃ ǨȢǨ % LJȲɧ ʄǝƟ ǨȢǨȢNJ wȢƌʙɷʄɧ˃. . . . . . . . . . . . . . . . . . . 64 ࠇ࢙5Ŕ˃ ǨȢǨ % LJȲɧ ʄǝƟ °ǨȊ ॻ cŔɷ wȢƌʙɷʄɧ˃. . . . . . . . . . . . . . . . . . . .65

Training Programmes Calendar 2020 . . . . . . . . . . 81

ࠇ࢙5Ŕ˃ ǨȢǨ % LJȲɧ ʄǝƟ ÚǝŔɧȜŔ ŔȢƌ %ǨȲʄƟƂǝ wȢƌʙɷʄɧ˃. . . . . . . . . . . 66

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Who is

Management Centre Europe?

Management Centre Europe (MCE) is the leading provider of International Management Development in Europe, Middle East and Africa. Founded in 1961, MCE is part of the American Management Association’s (AMA) Global Network. So, MCE’s training and development solutions are available wherever you are.

Canada

Brussels Headquarters

United States

Europe - Middle East - Africa

China

ɽǫŔ ࢛ áŔƃǫ˪ƃ

Latin America

MCE has supported the development of more than 400,000 managers in thousands of international companies and organizations through our Open Training Programmes and Customized Learning Solutions (InCompany Training).

MCE’s solutions cover the key areas of Leadership, Management and Business Acumen delivered by MCE’s Faculty who are all experienced business people from diverse industries including pharmaceutical, telecommunications, banking, manufacturing and more.

Find your Destination

Visit mce.eu ŔȢƌ ˩Ȣƌ ˃Ȳʙɧ ȢƟ˂ʄ ȜŔȢŔNJƟȜƟȢʄ ƌƟʶƟȊȲɝȜƟȢʄ ƌƟɷʄǨȢŔʄǨȲȢ

What does MCE do?

MCE’s International Management Development Services

Open Training Programmes For Individuals throughout the organization or company: 50+ programmes covering essential leadership, management and business acumen skills Delivered in more than 15 cities across the EMEA region Faculty with extensive international business experience across industries Pragmatic, hands-on and practical approach to learning Classroom based with real case studies International focus Corporate Learning Passes available to make your training budgets go even further

Customized Learning Solutions

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For Teams, Departments, Divisions, Companies or International Groups: 1,700 clients across EMEA and across all industries since 1961 From lightly tailored to highly customized Focused on your company’s needs MCE Faculty with extensive international business experience across industries Pragmatic, hands-on and practical approach Combining the best of classroom and digital learning Delivered regionally or globally and always with an international focus

Check out our Learning Solutions

mce.eu

MCE’s Programmes are

Practical, Hands-On & Business Focussed Your people play a key role in getting the business results you need in this changing world. Your strategy and focus are probably changing constantly and today, companies need their employees to be able to make decisions that support it all the time. So, whether it is an open training programme, an off-the-shelf solution or a customized learning solution, all of MCE’s programmes focus on business. Our programmes are practical, with real case studies, role plays and feedback from peers and from MCE’s Faculty.

How does MCE get results?

MCE takes a solid and practical approach to helping you cope with change, implement your strategy and develop yourself or your managers. We talk straight, we don’t try to re-think your business strategy and instead, we fully tap on your market experience and corporate knowledge.

Telling people what to do doesn’t work anymore When faced with the speed and complexity of modern business life, it can be tempting to stick to the old ways of telling people what and how to do it. Successful organizations have left behind command-and-control styles of leadership and instead, organizations foster intellectual capital and expect their employees to come up with innovative solutions (knowledge economy). To respond to customer needs, people increasingly must plan their own work and make their own decisions. Leaders should encourage this behaviour ensuring that it remains focused ȶȥ ʋǠơ ɭǫnjǠʋ ȶŹǿơƃʋǫʽơɽࡳ

The MCE Leadership Model

understand and buy into the strategy and customer value proposition (CVP) – and fully back it with their actions. That’s what strategy alignment means. The MCE Leadership Model will help you understand the basic behaviours of your organization, so you can align it to any CVP or strategy. The model includes six dimensions that drive the attitudes and behaviours of people in any organization. These dimensions form a system in which they are interdependent and interact with each other. With strategy, everything is interconnected. Your strategy needs to be clear and so you need to understand how it impacts every part of your company as well as which skills and behaviours each employee needs to carry out their role and back up your strategy.

People need to make their own decisions. But they must also

Customer Value Proposition Why should customers buy from us?

Strategy Commitment

Culture

Behaviour of Leaders

What does the strategy mean for me ŔȥƎ ȟˊ ǿȶŹࡴ ĭǠŔʋ Ŕȟ z ƃȶȟȟǫʋʋǫȥnj ʋȶࡴ

What are our values, and how do we do things around here?

How do my leaders enable and support ȟơ ʋȶ Ǝȶ ʋǠơ ǿȶŹ ʋǠơˊ ơˉɢơƃʋ ljɭȶȟ ȟơࡴ

Performance Metrics

Processes & Structure

ĭǫȍȍ z Źơ ơʽŔȍʠŔʋơƎ ŔȥƎ ɭơˁŔɭƎơƎ ǫȥ function of our customer value proposition?

Do the processes / structure support our strategry / customer value proposition?

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MCE’s International Management Development MCE helps you get results by: Challenging

We Do

It’s about you: You are the most important part of the solution. We work with you and leverage ˊȶʠɭ ơˉɢơɭǫơȥƃơ ʋȶ ˪ȥƎ ʋǠơ Ŕȥɽˁơɭɽ ŔȥƎ develop the skills you need.

It’s in your face: We don’t leave you in your comfort zone, avoid awkward issues or give up ˁǠơȥ ǫʋ njơʋɽ Ǝǫlj˪ƃʠȍʋࡳ ĭơ ȇȥȶˁ Źʠɽǫȥơɽɽ ǫɽ Ǝǫlj˪ƃʠȍʋ ŔȥƎ ˁơ Ŕɭơ Źʠɽǫȥơɽɽ ɢơȶɢȍơ࡬ ǿʠɽʋ ȍǫȇơ you.

Connecting Across traditional boundaries: We help break down management barriers to facilitate communication and increase levels of true customer satisfaction and help you (or your teams) get ready for change in your organization.

With experienced faculty: MCE’s faculty are successful and senior business executives who understand your challenges and your business.

Creating

Use our experience and expertise to help you implement your strategy Challenge – and event confront – you to get the best results for you Recognize your experience and combine it with ʋǠơ ȍŔʋơɽʋ ȟŔȥŔnjơȟơȥʋ ʋǠǫȥȇǫȥnj ʋȶ ˪ȥƎ ʋǠơ best solution for you Our faculty members have all worked at senior management and board levels – they work with you We help you create your own best practices

We Don’t Support management silos

What works for you: We don’t pump you full of academic theories and irrelevant case studies, we focus on you and your needs. You won’t have to listen to a professor or consultant tell you about standard theories. MCE’s Faculty works with you to create the right solution for you.

YOUR best practice: ¶ȥơ ɽǫ˖ơ Ǝȶơɽȥࢬʋ ˪ʋ Ŕȍȍࡳ Someone else’s “best practice” is unlikely to be your competitive advantage.

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Work to improve communications across boundaries

www.mce.eu

info@mce.eu

Tell you what your strategy should be Leave you in your comfort zone Pump you full of academic theories and old case studies Lecture at you Force other people’s best practices on you

7

MCE’s Internationally Experienced Faculty:

The Voice of Experience In business, the voice of experience counts for more than the latest management theories.

MCE is not a business school, so we don’t have “lecturers”. We are ȥȶʋ Ŕ ɽʋɭŔʋơnjˊ Ǝơ˪ȥǫʋǫȶȥ consulting company, so we don’t have lots of junior consultants on our books.

We are a business experience and insights-based company. We focus on the people issues related to change and getting the strategy done. We have a core team of successful managers and leaders from the real world of business. Our business professionals are great facilitators. They are skilled at sharing their knowledge in a group learning experience. They also know how to listen to your business needs and include them in your international management development.

More than 20 years corporate experience: Each MCE faculty has more than 20 years of recent senior-level business experience. Some of them come from top leadership positions in global companies.

Others are from senior positions in functional areas such as Finance, Supply Chain Management or IT. They all know

+32 (0)2 543 21 20

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what works and what doesn’t work in the real world of business. All of them have practiced what they preach. They know from their experience about the need for alignment between people and processes in implementing strategy. They know how to break through the barriers that management silos create in many companies.

exploration and production including oil and gas. There are former executives from ȟŔɭȇơʋǫȥnj࡬ ɽŔȍơɽ࡬ ˪ȥŔȥƃơ࡬ z-þ࡬ supply chain, production, HR and many other business specialties.

Working with people from other countries and cultures: When the members of your team come from more than one ƃȶʠȥʋɭˊ࡬ ˊȶʠ ȟŔˊ ˪ȥƎ Ŕȥ ơˉʋɭŔ level of challenge in working with them. Based on their experience working in countries around the world, MCE’s international faculty can help you:

Many different industries and sectors: Professionally, MCE Faculty come from a wide range of industries and business sectors. Their deep knowledge of business comes from years of experience in all parts of the economy. Some come from the pharmaceutical and healthcare industries. There are experts in B2B and B2C Markets.

Others are from basic industries such as mining, metals and manufacturing. Still others have decades of experience in banking, telecommunications and energy

info@mce.eu

Create positive working relations with people from other countries and cultures Work toward your goals in foreign and unfamiliar settings Become more aware of risks and opportunities in working with many nationalities The MCE’s Faculty invite everyone to share their experiences and learn from each other. This exchange of ideas is a key aspect of MCE’s approach to developing global executives.

8

In-Company Training 5ƟʶƟȊȲɝ ˃Ȳʙɧ ɝƟȲɝȊƟ ŔȢƌ ŸʙǨȊƌ ɷʄɧȲȢNJ ʄƟŔȜɷ ǨȢ ʄǝƟ LJŔƂƟ ȲLJ ƂǝŔȢNJƟ࡯ Our tailor-made training solutions equip the people in your organization with the skills and knowledge they need to implement your strategy, move faster in changing environments and succeed in today’s Volatile, Uncertain, ,ȲȜɝȊƟ˂ and Ambiguous (VUCA) business world.

What does your company need to achieve success?

We help you reach your goals

Contact us about our wȢ࢙,ȲȜɝŔȢ˃ õɧŔǨȢǨȢNJ ࡸ ,ʙɷʄȲȜǨˏƟƌ ƟŔɧȢǨȢNJ êȲȊʙʄǨȲȢɷ

MCE’s

Customized Learning Solutions Dealing with constant change is not easy and continuously adapting your strategy and focus is a challenge for nearly everyone and not least your teams and departments.

So now, you have your new and adapting strategy… so, how do you really make it happen?

At MCE we develop your people to get your strategy done in a time of change. We do not tell you what your strategy should be or what processes you should use.

Instead, we work with you to “make things happen” in your company. We believe that international management development in the three key areas of leadership, management and business skills are crucial to making things happen.

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info@mce.eu

10

How MCE works with

its Clients õȲNJƟʄǝƟɧ ʺǨʄǝ ˃Ȳʙ ʺƟ ʄŔȄƟ ʄǝƟ LJȲȊȊȲʺǨȢNJ ɷǨ˂ ɷʄƟɝɷ

01

Understanding the situation at your company

Before we begin to work with you on the right solution for you and your company, we talk to your senior management and line management. To put the right solution together we try to fully understand: The business environment in which your company operates. What is happening in the market? What are the key trends? How is change effecting you daily, weekly, monthly….

Your organization itself and its particular strategy. How is your company set up? What is your customer value proposition, and do you deliver it?

The processes and procedures currently in place. How does each department work? How does one department work with another, and how do they communicate?

The people issues related to implementing your strategy. Does everyone understand and “buy-in” to the strategy? What works and what doesn’t work, and why is that the case?

02

Analysing what your Company needs

Once we understand who you are and the environment in which you operate, we: Interview key people in your company, in particular line managers, ʋȶ ˪ȥƎ ȶʠʋ ˁǠŔʋ ǫɽ ɭơŔȍȍˊ ǠŔɢɢơȥǫȥnj ŔȥƎ ˁǠŔʋ ƃǠŔȥnjơ ȟơŔȥɽ ljȶɭ them.

Look outside of your company for external advice from people who have dealt with challenges just like yours and understand your business.

Use measurement tools that show how willing and able your people are to implement your chosen strategy and to adapt to change.

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11

03

Deciding on the right Customized Learning Solution for your Company

Based on our interactions, calls and meetings to understand and analyse your needs, we then suggest: The type of management development that we ʋǠǫȥȇ ˁȶʠȍƎ Źơȥơ˪ʋ ˊȶʠɭ ƃȶȟɢŔȥˊ࡬ ŔȥƎ ˁǠȶ ˁơ think should take part Other activities to expand the knowledge and develop the skills of your people We then discuss the proposal with you to make sure that it is really right for you. We review it together and adjust it if necessary. We want to be sure that all stakeholders are on the “same page”, and that our proposed customized learning solution will help your organization move forward in the right direction to get results.

04

Development of the solution for your Company

We work with you to develop a Customized Learning Solution just for you. Your input is vital as a key part of the solution deals with the challenges that you face as a company and how these challenges can be overcome. In many cases, the solution involves a management development programme.

05

Implementation of the Solution for your Company

MCE’s activities and programmes are very interactive and practical. They are hands-on, and results driven. Small groups mean that each participant receives individual attention. MCE’s Customized Learning Solutions are highly customized to the needs of the client company. They incorporate relevant case studies and deal with issues and challenges that you face in the workplace every day.

+32 (0)2 543 21 20

06

èơɽʠȍʋɽ ॹ %ơȥơ˪ʋɽ for your Company

MCE’s activities and programmes produce clear ɭơɽʠȍʋɽ ŔȥƎ Źơȥơ˪ʋɽࡳ þǠơɽơ ǫȥƃȍʠƎơ࡫ Development of new skills and behaviours to get results you need -ȍơŔɭ ljȶȍȍȶˁ ʠɢ njȶŔȍɽ࡬ ázɽ ŔȥƎ ɽɢơƃǫ˪ƃ ʋŔɽȇɽ ljȶɭ teams and individuals A practical methodology that you can implement immediately on your return to work ࢩnjʠǫƎơŹȶȶȇࢪ ȶlj Źơɽʋ ɢɭŔƃʋǫƃơɽ ɽɢơƃǫ˪ƃ ʋȶ ˊȶʠɭ company and role A road map of key areas for improvement Better teamwork and communication

MCE’s 6 step approach to customizing training to your company’s needs

01

Understanding

02

Analysing

03

Deciding

04

Development

05

Implementation

06

èơɽʠȍʋɽ ॹ %ơȥơ˪ʋɽ for your Company

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info@mce.eu

Where do Customized Learning Solutions take place?

Some Client Success Stories

þǠŔʋ ǫɽ ʠɢ ʋȶ ˊȶʠࡳ zʋ ƃȶʠȍƎ Źơ Ŕʋ ˊȶʠɭ ǠơŔƎ ȶlj˪ƃơ ȶɭ ɭơnjǫȶȥŔȍ ljŔƃǫȍǫʋǫơɽ࡬ ȶɭ Ŕʋ ¡-F ȶlj˪ƃơɽࡳ

Who are the MCE Faculty who develop and deliver our Customized Learning Solutions?

The MCE Faculty who develop and deliver/facilitate our Management Development Solutions are not academics, professors or lecturers, but experienced business people with over 20 years of recent international senior management experience. Some of them come from top leadership positions in global companies. Others are from senior positions ǫȥ ljʠȥƃʋǫȶȥŔȍ ŔɭơŔɽ ɽʠƃǠ Ŕɽ ˪ȥŔȥƃơ࡬ ɽʠɢɢȍˊ ƃǠŔǫȥ management or IT. They all know what works and what doesn’t work in the real world of business. All of them have practiced what they preach. They know from their experience about the need for alignment between people and processes in implementing strategy. They know how to break through the barriers that management silos create in many companies.

Customized Learning Solutions for Your Company Together with you and your company, MCE can create a Customized Learning Solution for you: zȥ ɭơɽɢȶȥɽơ ʋȶ ʋǠơ ɽɢơƃǫ˪ƃ ɢɭȶŹȍơȟ ȶɭ ȥơơƎ ʋǠŔʋ you have Related to the industry and sector you work in That supports the implementation of your strategy That can be delivered globally, wherever you wish - in our conference centre in Brussels or at the location of your choice.

SCHINDLER: Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services. To support Schindler’s growth and market strategy, 2 of the world’s industry leaders, Schindler and MCE, have partnered on an innovative and strategic Leadership Development Programme.

AMGEN: Amgen Europe as part of their future strategy, has decided that instead of focussing on external resources such as MBA recruitment programmes to ljʠȍ˪ȍ ɽơȥǫȶɭ࢛ȍơʽơȍ ǿȶŹ ȶɢơȥǫȥnjɽ࡬ ǫʋ ˁŔɽ ʋǫȟơ ʋȶ ɽʋơɢ up efforts to grow internal talent into senior leadership roles. In order to prepare managers for broader functional leadership roles, Amgen developed a business focussed programme with MCE. The programme provides participants with varied specialist backgrounds with a well-rounded curriculum of business knowledge and skills their need for the future.

MCE’s dedicated team for Customized Learning Solutions is based throughout the EMEA region. For more information or to meet the team, contact MCE at:

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

Management Training Programmes

Delivered Near You Your success within reach... Wherever you are!

Managers and business professionals need to get equipped with new skills, competencies & behaviours to cope with the ever-changing business environment.

To support your international management development: MCE’s Open Training Programmes run in 15+ key cities across Europe, the Middle East, and Africa.

Intensive and practical 2 to 5 days programmes for maximum impact Business oriented, what you learn you will be able to apply the next day at your work Competitive pricing to maximize your company’s budget with Corporate Learning Passes

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Visit mce.eu ŔȢƌ ˩Ȣƌ ˃Ȳʙɧ ȢƟ˂ʄ ȜŔȢŔNJƟȜƟȢʄ ƌƟʶƟȊȲɝȜƟȢʄ ƌƟɷʄǨȢŔʄǨȲȢ

Certificate in Management Develop Key Competencies You Need to Succeed in Your New Management Role!

MCE Certificate in Management Standard Version: Plan each of the parts in a time span of 18 months.

Leading

Leading

Leading

Others

Part 1

General Management Skills

Self

Part 2

Communication Skills

For more information

Visit ȜƂƟࡲƟʙࡸƂƟɧʄǨ˩ƂŔʄƟ࢙ǨȢ࢙ȜŔȢŔNJƟȜƟȢʄ

Business

Part 3

Project Management

Management Centre Europe's

3 Leadership Areas The 3 key areas of management and leadership for a successful career.

MCE believes that in order to become a well-rounded manager and leader, based on our experience helping more than 400,000 professionals develop their skills, managers and leaders need to understand and develop their personal skills (Leading Self), they also need the competencies to manage people in all its aspects (Leading Others),

and they also need solid business knowledge and skills (Leading Business).

These 3 dimensions, around which 360° leadership should be built and developed, are critical to succeed and grow as a manager and leader.

Build and improve your skills in the areas of assertiveness, ƃȶȟȟʠȥǫƃŔʋǫȶȥ࡬ ɢơɭɽȶȥŔȍ ǫȥ˫ʠơȥƃơ࡬ ƃȶȥ˫ǫƃʋ ɭơɽȶȍʠʋǫȶȥ࡬ ȥơnjȶʋǫŔʋǫȶȥ and time management.

Gain the skills that will help you evolve from being a competent new manager to successfully managing and leading people with a vision, strategy and the competency to engage people towards common business and organizational goals.

Drive performance and achieve your goals in your specialized area such as General Management, Marketing, Sales, Finance, Project Management, Strategy, and Sustainability.

Please Visit

mce.eu

Leading

Self

Communication Skills

Level

Page

Communicating Up, Down and Across the Organization

AP

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Communicating to Your Senior Management and Key Stakeholders

AP

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How to Communicate with Diplomacy, Tact and Credibility

AP

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21

ŔȢŔNJǨȢNJ ,ȲȢ˪ǨƂʄ

AP

IC

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22

Effective Presentation Skills

AP

IC

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NM

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23

Effective Executive Speaking

AP

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Developing Your Analytical Skills

AP

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25

Creative Thinking in Business

AP

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26

Critical Thinking

AP

IC

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NM

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27

Strategic Thinking

AP

IC

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NM

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Design Thinking: A Customer-Centric Process for Rapid Innovation

AP

IC

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5ƟʶƟȊȲɝǨȢNJ ÚƟɧɷȲȢŔȊ wȢ˪ʙƟȢƂƟ ŔȢƌ wȜɝŔƂʄ

AP

IC

SV

NM

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31

Getting Results Without Authority

AP

IC

SV

NM

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Negotiating to Win

AP

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NM

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The Professional Executive Assistant

AP

IC

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34

,ȲȜȜʙȢǨƂŔʄǨȲȢ ŔȢƌ wȢ˪ʙƟȢƂƟ LJȲɧ D˂ƟƂʙʄǨʶƟ ɷɷǨɷʄŔȢʄɷ

AP

IC

SV

NM

M

S

35

Management Skills for Administrative Professionals

AP

IC

SV

NM

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36

Analytical & Thinking Skills

Time Management Time Management

Influence and Negotiation Skills

Executive Assistants & Administrative Professionals

AP

Admin Professions

SV

Super visors

M

Managers

IC

Individual Contributors

NM

New Managers

S

Senior Managers

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

18

Communication Skills

Communicating Up, Down and Across the Organization Build the right communication skills to be able to modify your communication style and connect with colleagues at work. Learn ŔȢƌ ʙɷƟ ɷɝƟƂǨ˩Ƃ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ŸɧǨȢNJ ŔƂɧȲɷɷ ȢƟʺ ǨƌƟŔɷ ʄȲ ɷƟȢǨȲɧ ȜŔȢŔNJƟɧɷ ŔȢƌ ǨȢ˪ʙƟȢƂƟ ˃Ȳʙɧ ƂȲȊȊƟŔNJʙƟɷ ʄȲ ɷʙɝɝȲɧʄ ˃Ȳʙɧ ɝɧȲɝȲɷŔȊ and projects.

Learn & Practise

2 days €1,950 This programme is delivered in English and French

Skills & Competencies Register Now

After participating in this programme, you will be able to:

Analyse your audiences and different situations to plan your message Create processes to frame your ȟơɽɽŔnjơ ʋȶ ɽɢơƃǫ˪ƃ ŔʠƎǫơȥƃơɽ ɢɢȍˊ ɽʋɭŔʋơnjǫơɽ ʋȶ ǫȥ˫ʠơȥƃơ ŔȥƎ motivate others throughout the organization Understand how your communication ǫȟɢŔƃʋɽ Ǡȶˁ ǫȥ˫ʠơȥʋǫŔȍ ˊȶʠ ƃŔȥ Źơ Exhibit a strong sense of selfƃȶȥ˪Ǝơȥƃơ ˁǫʋǠ ˊȶʠɭ ɢơơɭɽ࡬ Ǝǫɭơƃʋ reports and managers Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

Communicate using different styles and registers

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

Interpersonal effectiveness

Typical Participants If you are a business professional who wants to be a strong, passionate and effective communicator that can speak to a variety of audiences across organizational boundaries, this programme is for you.

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Dates and locations on www.mce.eu and in the MCE Training Calendar

The instructor had excellent energy and was very engaging. He ʄŔʙNJǝʄ ʙɷ Ŕ ʶŔɧǨƟʄ˃ ȲLJ ʄȲȲȊɷ ŔȢƌ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ʙɷƟ ǨȢ ŸʙɷǨȢƟɷɷ communication that I am sure will be useful.

Katarina T

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

19

Communication Skills

Communicating to Your Senior Management and Key Stakeholders Learn and practise how to communicate key information and ideas in strategic business language to your boss and other executive directors in your company.

Learn & Practise

Skills & Competencies

After participating in this programme, you will be able to:

Communicate with high-level management effectively

Communicate in a way that senior managers listen to, remember, and are willing to act upon

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

Interpersonal effectiveness

Sell your ideas, report your results, raise issues that need to be addressed, ask for support

Connect what you want to say to the strategic goals of the organization that senior management cares about

Handle interruptions and tough questions Defend your ideas or data without appearing defensive

Move from approval to action

zȟɢɭȶʽơ ˊȶʠɭ ɢɭȶ˪ȍơ ŔȥƎ ƃɭơƎǫŹǫȍǫʋˊ

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 4 interactive days

4 days €3,950 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a manager or business professional who needs to get the buyin and commitment from your manager or senior directors, this programme is for you. Some of the professionals who usually attend to this programme are:

All middle and upper-level managers who need to pitch strategies and ideas to executive managers Managers who report performance to senior management or other ǫȥ˫ʠơȥʋǫŔȍ ɽʋŔȇơǠȶȍƎơɭɽࡳ

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Dates and locations on www.mce.eu and in the MCE Training Calendar

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

õǝƟ ʄɧŔǨȢǨȢNJ ʺŔɷ ȲLJ ʶƟɧ˃ ǝǨNJǝ ɣʙŔȊǨʄ˃ ŔȢƌ Ŕɷ ʺƟ ʺƟɧƟ ȲȢȊ˃ ʺǨʄǝ ࠇ participants it was really tailored to our needs. I have learned a lot of practical things that I can immediately apply.

Sophie Masset, Astra Zeneca, Belgium

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

20

Communication Skills

How to Communicate with Diplomacy, Tact and Credibility Be a consistently professional communicator — even in the most ƌǨLJ˩ƂʙȊʄ ƂǨɧƂʙȜɷʄŔȢƂƟɷࡲ

Learn & Practise After participating in this programme, you will be able to:

Apply diplomacy and tact to be a credible and effective communicator Manage the impact your communications have on your image 7ơ˪ȥơ ŔȥƎ ȍơʽơɭŔnjơ ˊȶʠɭ communication style

Develop and demonstrate better listening skills

Understand the importance of perceptions

Explore communication style differences ŔȥƎ ȍơŔɭȥ ʋȶ ˫ơˉ ˊȶʠɭ ȶˁȥ ɽʋˊȍơ Recognize the impact of stress on communications and be able to adjust for it Know what makes effective, powerful communication and develop the skills to model it

Skills & Competencies

Communicate using different styles and registers

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

Interpersonal effectiveness

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

€2,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who requires the skills to communicate in a tactful and diplomatic manner, while being effective in getting your message across, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course definitely exceeded my expectations.

The instructor was very knowledgeable, and kept it interesting. I feel there was a lot of good info, she covered even more than what was in the course description. Excellent class, highly recommend.

Francine H

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

21

Communication Skills

Managing Conflict wȢƂɧƟŔɷƟ ˃Ȳʙɧ ɷʙƂƂƟɷɷ Ÿ˃ ɝɧȲŔƂʄǨʶƟȊ˃ ǨȜɝɧȲʶǨȢNJ ˃Ȳʙɧ ƂȲȢ˪ǨƂʄ management skills.

Learn & Practise

Communicate using different styles and registers

Recognise the underlying causesof ƃȶȥ˫ǫƃʋ

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

Interpersonal effectiveness

¡Ŕɢ ƃȶȥ˫ǫƃʋ ʠɽǫȥnj Ŕ ˪ʽơ࢛ɽʋơɢ approach

zƎơȥʋǫljˊ ˁŔˊɽ ʋȶ Ǝơʽơȍȶɢ ˫ơˉǫŹȍơ responses to personal and ɢɭȶljơɽɽǫȶȥŔȍ ƃȶȥ˫ǫƃʋɽ

Practise applying models, techniques and strategies to manage your interpersonal communication ŹơǠŔʽǫȶʠɭɽ ǫȥ ƃȶȥ˫ǫƃʋ ɽǫʋʠŔʋǫȶȥɽ

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional wanting ʋȶ ơˉɢŔȥƎ ˊȶʠɭ ƃȶȥ˫ǫƃʋ ȟŔȥŔnjơȟơȥʋ skills, understand your own emotions and ŹơǠŔʽǫȶʠɭɽ ˁǠơȥ ŔƎƎɭơɽɽǫȥnj ƃȶȥ˫ǫƃʋ࡬ ŔȥƎ ˪ȥƎ ɢɭȶƎʠƃʋǫʽơ ˁŔˊɽ ʋȶ ȟŔȥŔnjơ ƃȶȥ˫ǫƃʋ࡬ this programme is right for you.

Implement strategies to improve your communication and effectively ɭơɽɢȶȥƎ ʋȶ ƃȶȥ˫ǫƃʋ

€2,450

Skills & Competencies

After participating in this programme, you will be able to:

2 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Practise new skills using real-business examples and exercises over 2 interactive days

Dates and locations on www.mce.eu and in the MCE Training Calendar

Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude William James

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

22

Communication Skills

Effective Presentation Skills Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practise. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

3 days €2,095 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Tailor your presentation to your audience

Use relaxation techniques to overcome nervousness

Learn how to project your voice and use pauses to dramatise your point

Skills & Competencies

Pre-during-after presentation skills

Register Now

Public speaking

+32 (0)2 543 21 20

Awareness of your voice, behaviour and interaction with an audience

www.mce.eu

Typical Participants Experience Level

Fˉɢơɭʋȍˊ ǠŔȥƎȍơ Ǝǫlj˪ƃʠȍʋ ɩʠơɽʋǫȶȥɽ and situations

Communicate with clarity and conviction

If you are a business professional who needs to develop on presentation skills, speaking in front of groups, pitching ideas to colleagues or management, or have little or no experience presenting in public, this programme is for you.

eŔǫȥ ƃȶȥ˪Ǝơȥƃơ ǫȥ ˊȶʠɭ ɢɭơɽơȥʋŔʋǫȶȥ skills

PMI Certified

Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

info@mce.eu

This programme has been reviewed and approved by the Project Management Institute® (PMI).

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I have to say that this was one of the best programmes that I’ve been to in a long time. Our instructor gave us great motivation and helped us step out of our comfort zone.

Cynthia J

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

23

Communication Skills

Effective Executive Speaking Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion.

Learn & Practise After participating in this programme, you will be able to:

Speak and think with greater clarity and purpose, stressing key ideasManage internal politics and Ǝǫlj˪ƃʠȍʋ ɢơȶɢȍơ ŔȥƎ ȶʽơɭƃȶȟơ resistance Face an audience or camera with ƃȶȥ˪Ǝơȥƃơ ŔȥƎ ƃȶȥʋɭȶȍ࡬ ŔȥƎ ȟŔȇơ ʋǠơ most of your own natural speaking style Shape and organise your public speaking and presentations to persuade listeners and get the response and results you want

Conquer fear of public speaking and negative stress

Make your performance skills, your sense of humour and your own personality work for you

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 3 interactive days

+32 (0)2 543 21 20

www.mce.eu

€2,950

Skills & Competencies

Public speaking

Presentation skills

Awareness of your voice, behaviour and interaction with people

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are an executive or senior manager who has prior public speaking experience and must speak in front of groups, make presentations, sell ideas to others or face cameras and microphones, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

Give impromptu and prepared speeches to other peers in the training and receive personalised feedback on executive presentations

3 days

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

24

Analytical & Thinking Skills

Developing Your Analytical Skills ßʙǨƂȄȊ˃ ɷ˃ȢʄǝƟɷǨɷƟ ɣʙŔȊǨʄŔʄǨʶƟ ƌŔʄŔ࡬ ƌƟʄƟɧȜǨȢƟ ǨȜɝȊǨƂŔʄǨȲȢɷ࡬ ŔȢƌ make informed decisions.

Learn & Practise After participating in this programme, you will be able to:

Identify relevant information

Research and organize data from multiple sources in appropriate formats

Categorise data for analysis

¡Ŕȇơ Ǝǫlj˪ƃʠȍʋ Ǝơƃǫɽǫȶȥɽ ǫȥʽȶȍʽǫȥnj qualitative data

Perform analysis from multiple perspectives

Recognise patterns and determine what they mean for the business

Evaluate the evidence to identify the best opportunity or most rational solution

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

€1,950

Skills & Competencies

Analytical thinking

Qualitative and quantitative data analysis

Decision-making

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who wants to learn basic analytical skills to conduct research and perform analysis to make more informed and evidence-based decisions, this programme is right for you.

-ȶȟȟʠȥǫƃŔʋơ ˪ȥƎǫȥnjɽ ŔȥƎ recommendations clearly

2 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

25

Analytical & Thinking Skills

Creative Thinking in Business Inspire and facilitate creative thinking in your team and organization.

Learn & Practise After participating in this programme, you will be able to:

Develop a mindset that facilitates creative thinking

Stimulate your own ability to ideate by mastering creative thinking techniques

Understand how to turn ideas into new solutions, processes or products

Remove individual and team roadblocks to generating ideas

2 days €1,950

Skills & Competencies

This programme is delivered in English

Creative thinking skills

Innovation and initiative

Drive change and innovation

Register Now

Leadership & team development

+32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a manager, team leader, director, project manager, supervisor, or professional who participates actively or ǠŔɽ ǫȥ˫ʠơȥƃơ ȶʽơɭ ʋǠơ ƃɭơŔʋǫȶȥ࡬ ŔƎȶɢʋǫȶȥ and execution of new products, services and processes, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

Master techniques for managing creative people

NM

New Managers

M

Managers

Network and learn from a diverse group of peers from different functions, industries and countries

S

Senior Managers

Develop a personal action plan to implement back at work

Create a motivational climate that stimulates creative thinking

Also Avaliable as In Company

Practise new skills using real-business examples and exercises over 2 interactive days

Dates and locations on www.mce.eu and in the MCE Training Calendar

The things we fear most in organizations—fluctuations, disturbances, imbalances—are the primary sources of creativity Margaret J. Wheatley

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

26

Analytical & Thinking Skills

Critical Thinking Demonstrate cleare–r and more effective critical thinking skills for business.

Learn & Practise After participating in this programme, you will be able to:

Explore real-world examples of why critical thinking is so important in business

Learn to use critical thinking skills when making business decisions

Choose the right techniques to recognise assumptions, evaluate arguments and draw conclusions

â‚Ź2,450

Skills & Competencies

Critical thinking skills

Flexible mind-set

Analytical and innovative thinking

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who wants to enhance your thinking processes to achieve better results in business, this programme is right for you.

info@mce.eu

Experience Level

Discover 7 ways to spot a weak argument

AP

Admin Professionals

IC

Individual Contributors

Know how to translate an abstract idea into something tangible

SV

Supervisors

NM

New Managers

Identify 8 barriers to effective critical thinking

M

Managers

S

Senior Managers

Minimise the impact of job pressures on your thinking processes

React with curiosity instead of emotion

2 days

Also Avaliable as In Company

Get a roadmap for developing your critical thinking skills

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

27

Analytical & Thinking Skills

Strategic Thinking Develop a strategic mindset to increase the success of your strategic plans.

Learn & Practise After participating in this programme, you will be able to:

Explore ways to challenge your assumptions and view your business in a new light Learn and apply different thinking methods to avoid groupthink

-ȶȥʋɭȶȍ ɭơŔƃʋǫʽơ ˪ˉơɽ ʋȶ ɢɭȶŹȍơȟɽ even in an uncertain business environment

Generate new ideas and evaluate future scenarios before your competitors do

Learn to create better short-term goals that support long-term strategy

Network and learn from a diverse group of peers from different functions, industries and countries

€2,450

Skills & Competencies

Business strategy skills

Scan and respond to market trends

Analytical thinking

This programme is delivered in English

Register Now +32 (0)2 543 21 20

Typical Participants If you are a manager, director or leaders who needs strategic thinking skills to gain better business insights and identify trends that can contribute to a more successful business strategy, this programme is right for you.

Know when to embrace necessary risk, even if resources and information are limited

2 days

www.mce.eu info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Develop a personal action plan to implement back at work

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using real-business examples and exercises over 2 interactive days

What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.

Jeff Bezos

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

28

Analytical & Thinking Skills

Design Thinking: A Customer-Centric Process for Rapid Innovation Learn a low-cost and low-risk method to generate business solutions. Spot and turn market and customer challenges into business opportunities and create innovative solutions that WOW customers and attract new clients.

2 days â‚Ź2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Understand how design thinking can improve organizational and personal performance Embrace uncertainty and develop an experimental mindset

Approach market challenges from completely new angles

Convert ideas into customer value and market opportunity

Release your group’s creative thinking and sharpen critical analysis

Create more progressive and practical solutions for real-world problems

Balance constraints and technical limitations with customer preferences

Learn how to use a repeatable process to drive rapid innovation

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies

Design and analytical thinking

Register Now

Drive change and innovation

+32 (0)2 543 21 20

Scan and respond to market trends

www.mce.eu

Flexible mind-set

info@mce.eu

Typical Participants If you are a business professional in any functional area or role associated with revenue growth, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

If I had asked people what they wanted, they would have said faster horses.

Henry Ford

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

29

Time Management

Time Management There is enough time in a day! Learn the most effective ways to manage it.

2 days €1,795

Learn & Practise After participating in this programme, you will be able to:

Set and accomplish goals

Create priorities and establish realistic boundaries

Recognize and deal with time-wasters

zȟɢɭȶʽơ ƃȶȥƃơȥʋɭŔʋǫȶȥ ŔȥƎ ơlj˪ƃǫơȥƃˊ

Break indecision and procrastination habits

Skills & Competencies

áơɭɽȶȥŔȍ ơlj˪ƃǫơȥƃˊ

Focus and concentration

Interpersonal effectiveness

This programme is delivered in English and French

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants

If you are a Business Professional who wants greater control of your time, management style and life, this programme is for you.

info@mce.eu

Experience Level AP

Admin Professionals

Use technology to help manage time

IC

Individual Contributors

Create and recharge positive energy

SV

Supervisors

Network and learn from a diverse group of peers from different functions, industries and countries

NM

New Managers

M

Managers

S

Senior Managers

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 2 interactive days

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The key is in not spending time, but in investing it.

Stephen R. Covey

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

30

wȢ˪ʙƟȢƂǨȢNJ ॻ ¢ƟNJȲʄǨŔʄǨȲȢ êȄǨȊȊɷ

Developing Personal Influence and Impact 5ƟʶƟȊȲɝ ʄǝƟ ǨȢ˪ʙƟȢƂǨȢNJ ɷȄǨȊȊɷ ˃Ȳʙ ȢƟƟƌ ʄȲ NJƟʄ ȲʄǝƟɧ ɝƟȲɝȊƟ ǨȢ ʄǝƟ company to support your goals and objectives. Work through internal politics and get the resources you need to succeed. Get all stakeholders on board including peers, your team and senior management.

Learn & Practise After participating in this programme, you will be able to:

zȥ˫ʠơȥƃơ ʋǠơ ɢơȶɢȍơ ˊȶʠ ȥơơƎ ʋȶ njơʋ your project done and to meet your goals and objectives

¡ŔȥŔnjơ ǫȥʋơɭȥŔȍ ɢȶȍǫʋǫƃɽ ŔȥƎ Ǝǫlj˪ƃʠȍʋ people and overcome resistance

áɭȶǿơƃʋ Ŕ ɽʋɭȶȥnjơɭ࡬ ȟȶɭơ ƃȶȥ˪Ǝơȥʋ ŔȥƎ professional image so that others will listen to you

Build, manage and leverage a personal network of colleagues

Apply a wider range of high impact ǫȥ˫ʠơȥƃǫȥnj ɽʋɭŔʋơnjǫơɽ ʋȶ njơʋ ˁǠŔʋ ˊȶʠ need, regardless of your position or level of authority

Network and learn with a diverse group of peers from different functions, industries and countries in a very stimulating and international environment Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 4 interactive days

4 days €3,750 This programme is delivered in English

Skills & Competencies

Register Now

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

+32 (0)2 543 21 20

òơȍlj࢛ƃȶȥ˪Ǝơȥƃơ

www.mce.eu

Interpersonal effectiveness

info@mce.eu

Typical Participants zlj ǫȥ˫ʠơȥƃǫȥnj ǫɽ Ŕȥ ǫȟɢȶɭʋŔȥʋ ɢŔɭʋ ȶlj your role and you need to exert it in your contacts with a wide range of colleagues across different areas of the organization, this programme is for you. Some of the typical participants that usually attend to this programme are:

Managers of teams, departments or functions in international organizations or companies.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

I have attended many courses and workshops, but this was ʄǝƟ ŸƟɷʄ ȲȢƟ ǨȢ ʄƟɧȜɷ ȲLJ ʄǝƟ ǨȢʄƟɧŔƂʄǨȲȢɷ ȊƟƌ Ÿ˃ ¢ŔƌǨŔ ŔȢƌ ʄǝƟ group ethics, support and willingness to learn and adapt.

Dean Harrison, Schulman International Services, Belgium

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

31

wȢ˪ʙƟȢƂǨȢNJ ॻ ¢ƟNJȲʄǨŔʄǨȲȢ êȄǨȊȊɷ

Getting Results without Authority Learn how to be persuasive at work and get the results you need without authority. Unleash your personal power to negotiate, ǨȢ˪ʙƟȢƂƟ ŔȢƌ ɝƟɧɷʙŔƌƟࡲ

Learn & Practise After participating in this programme, you will be able to:

Establish or regain credibility so you ƃŔȥ Źơnjǫȥ ʋȶ ǫȥ˫ʠơȥƃơ ɢơȶɢȍơ Effectively use your power base to persuade others (Personal Power Model) Understand the person you’re trying ʋȶ ǫȥ˫ʠơȥƃơࢗŔȥƎ ɢơɭɽʠŔƎơ ʋǠɭȶʠnjǠ give-and-take Let communication differences work for, not against, you Successfully sell your ideas and grow relationships within your organization and beyond Adapt your style to the person or situation you’re dealing with Identify various negotiating techniques that promote win-win outcomes

Network and learn with a diverse group of peers from different industries and countries in a very stimulating and international environment

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

3 days €2,950 This programme is delivered in English

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

Negotiation

Register Now

Communicate using different styles and registers

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a business professional who ȥơơƎɽ ʋȶ ǠŔʽơ ˁȶɭȇ Ǝȶȥơ ʋǠɭȶʠnjǠ ȶʋǠơɭɽࢗ or who needs to convince another person to buy into an idea or follow up on a request, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I learned some key steps in how to deal with difficult people ʺǝƟȢ ʄɧ˃ǨȢNJ ʄȲ ɧƟŔƂǝ Ȝ˃ NJȲŔȊ Ŕɷ ʺƟȊȊ Ŕɷ NJƟʄʄǨȢNJ ʄǝƟ ɧƟɣʙǨɧƟƌ results (...). The class was excellent! The programme was scheduled with a good window of time and every module on ɷɝȲʄ ʺǨʄǝ ɧƟɷɝƟƂʄ ʄȲ ƟɣʙǨɝɝǨȢNJ ʄǝƟ ɝŔɧʄǨƂǨɝŔȢʄɷ ʺǨʄǝ ʄǝƟ ʄȲȲȊɷ to achieve their goals without authority.

E Lamar K

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

32

wȢ˪ʙƟȢƂǨȢNJ ॻ ¢ƟNJȲʄǨŔʄǨȲȢ êȄǨȊȊɷ

Negotiating to Win Get the skills and insights to conduct successful negotiations within your company or with clients. Learn to prepare your next negotiations, develop alternative solutions, and discover the challenges of the other party to reach win-win solutions.

3 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

ȥȶˁ ˁǠơȥࢗŔȥƎ ˁǠơȥ ȥȶʋࢗʋȶ negotiate

Develop an effective plan and strategy for any negotiation

Know what behaviour to adapt at each stage of the negotiation

Adjust your communication style to achieve desired results

Successfully apply the principles of persuasion to any negotiation situation

Effectively negotiate face-to-face, on the phone or through e-mail and other media Network and learn with a diverse group of peers from different industries and countries in a very stimulating and international environment Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

Negotiation

Register Now

Active listening

+32 (0)2 543 21 20

Analytical thinking

www.mce.eu

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

info@mce.eu

Typical Participants If you are a manager or business professional who conducts negotiations on behalf of your team, or carries out negotiations with suppliers, providers or clients for your company, this programme is for you. Some of the positions that usually attend this programme are:

Sales & Account Managers

Managers of business departments

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

The instructor had excellent energy and was very engaging. He ʄŔʙNJǝʄ ʙɷ Ŕ ʶŔɧǨƟʄ˃ ȲLJ ʄȲȲȊɷ ŔȢƌ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ʙɷƟ ǨȢ ŸʙɷǨȢƟɷɷ communication that I am sure will be useful.

Katarina T

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

33

Executive Assistants & Administrative Professionals

The Professional Executive Assistant Enhance your executive assistant skills to increase your ɝƟɧLJȲɧȜŔȢƂƟ ŔȢƌ Ŕƌƌ ʶŔȊʙƟ ŸƟȢƟ˩ʄǨȢNJ ˃Ȳʙɧ ȜŔȢŔNJƟɧ ŔȢƌ ˃Ȳʙɧ company. Improve your interpersonal skills to make decisions ƂȲȢ˩ƌƟȢʄȊ˃࡬ ɷʙNJNJƟɷʄ ǨȢȢȲʶŔʄǨʶƟ ɷȲȊʙʄǨȲȢɷ࡬ ŸƟ ŔȢ ƟLJLJƟƂʄǨʶƟ ȲɧNJŔȢǨˏƟɧ and good communicator.

Learn & Practise After participating in this programme, you will be able to:

Understand the changing business environment in which you operate and the impact it has on your role

Become more effective in a top management team setting Learn to set personal objectives and develop a plan for your own career and knowledge development

Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Register Now

Interpersonal effectiveness

+32 (0)2 543 21 20

Effective collaboration

www.mce.eu

Decision-making

info@mce.eu

Innovation and initiative

Experience Level

Typical Participants If you are an experienced administrative professional who manages a range of responsibilities, projects and tasks in support of senior executives, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

This programme is delivered in English

Be able to apply creative thinking ǫȥ Ǝǫlj˪ƃʠȍʋ ɽǫʋʠŔʋǫȶȥɽ࡬ ŔȥƎ Ŕƃʋ ȟȶɭơ assertively when appropriate

€2,950

Skills & Competencies

Enhance your interpersonal skills %ơƃȶȟơ Ŕ ȟȶɭơ ƃȶȥ˪Ǝơȥʋ Ǝơƃǫɽǫȶȥ࢛ maker

4 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

õǝƟ ɣʙŔȊǨʄ˃ ȲLJ ʄǝƟ ɝɧȲNJɧŔȜȜƟ Ǩɷ Ɵ˂ƂƟȊȊƟȢʄ ࢙ ǨȢ ʄƟɧȜɷ ȲLJ content of course, but also thanks to the Associate who is very talented. She brought us so much energy in delivering the training, a very big thanks to her. The content of the workshop was excellent, no doubt other trainings would be as professional as this one. Will check your website!

Amelie Lavarini, JT International S.A., Switzerland

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

34

Executive Assistants & Administrative Professionals

Communication and Influence for Executive Assistants Communicate effectively with your boss and colleagues to get projects and tasks done on time. Learn to adapt your communication style to different situations and manage priorities ʺǝƟȢ ˃Ȳʙ ŔɧƟ LJŔƂƟƌ ʺǨʄǝ ƂȲȢ˪ǨƂʄǨȢNJ ŔɷɷǨNJȢȜƟȢʄɷࡲ

3 days €1,895 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Skills & Competencies

Communicate using different styles and registers

Emphasise your personal strengths and qualities for self-empowerment

áơɭɽʠŔɽǫȶȥ࡬ ǫȥ˫ʠơȥƃơ࡬ ŔȥƎ assertiveness

Know how your personal style affects the decisions you make

Interpersonal effectiveness

Time management

Communicate and interact with others more assertively and clearly

Develop positive working relationships

Strengthen your ability to take on future challenges, and trust in yourself Become more effective in managing tasks assigned and boost the success of your boss

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are an executive assistant or senior administrative professional who wants to gain more power and impact to get things done to support their managers, this programme is for you.

Network and learn from a diverse group of peers from different functions, industries and countries

Register Now

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

It is a very interesting module, where you learn hands on how you can make a difference not only in the working environment (not only for assistants, I was more thinking of colleagues work with) and also in your private life. Definitely a recommendation. ŔɧȊƟƟȢ ,ɧȲȜŸƟˏ࡬ D˂ࡲ ɷɷǨɷʄŔȢʄ࡬ Ú˩ˏƟɧ êƟɧʶǨƂƟ ,ȲȜɝŔȢ˃࡬ %ƟȊNJǨʙȜ

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

35

Executive Assistants & Administrative Professionals

Management Skills for Administrative Professionals Enhance your performance with management and self-leadership skills. Get better at setting your own administrative priorities, improve your ability to communicate clearly and negotiate with colleagues, and learn to innovate in your role.

3 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Manage changing roles and responsibilities whether working with bosses, peers, team members or customers

Meet dynamic work expectations by expanding your proactive capabilities

-ȍơŔɭȍˊ ŔȥƎ ƃȶȥ˪Ǝơȥʋȍˊ ƃȶȟȟʠȥǫƃŔʋơ ŔȥƎ ȥơnjȶʋǫŔʋơ ʋȶ ȟŔȥŔnjơ ƃȶȥ˫ǫƃʋɽ ŔȥƎ achieve results

Apply emotional intelligence and effective listening practices to your job

Skills & Competencies

Self-leadership & management

+32 (0)2 543 21 20

Effective communication

www.mce.eu

Time management

info@mce.eu

Innovation and initiative

Experience Level

Typical Participants If you are an experienced administrative professional who needs to expand your management skills, so you can better support your organization and enhance your contribution to your company and your career, this programme is for you.

Use strategic diplomacy to handle ȶlj˪ƃơ ɢȶȍǫʋǫƃɽ࡬ Ǝǫlj˪ƃʠȍʋ ɢơȶɢȍơ ŔȥƎ demanding situations

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

+32 (0)2 543 21 20

www.mce.eu

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

Register Now

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

36

Women in

Business

Women in Business

Level

Page

Ĥ , ĤȲȜƟȢࡶɷ ƟŔƌƟɧɷǝǨɝ ,ƟɧʄǨ˩ƂŔʄƟ ÚɧȲNJɧŔȜȜƟ

AP

IC

SV

NM

M

S

38

Assertiveness Training for Women in Business

AP

IC

SV

NM

M

S

39

Executive Presence for Women

AP

IC

SV

NM

M

S

40

Leadership Development for Women

AP

IC

SV

NM

M

S

41

The Voice of Leadership for Women

AP

IC

SV

NM

M

S

42

AP

Admin Professions

SV

Super visors

M

Managers

IC

Individual Contributors

NM

New Managers

S

Senior Managers

,D ĤȲȜƟȢࢪɷ ƟŔƌƟɧɷǝǨɝ ,ƟȢʄɧƟ Women will feel empowered and know they have the strategic ɷȄǨȊȊ ɷƟʄɷ ʄȲ ŸƟ Ŕ ƂȲȢ˩ƌƟȢʄ ȊƟŔƌƟɧࡲ

Become a member today

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

Visit ʺʺʺࡲȜƂƟࡲƟʙࡸʺȊƂ

37

Women in Business

MCE Women’s Leadership Certificate Programme Build vital leadership competencies and earn MCE’s Women’s ƟŔƌƟɧɷǝǨɝ ,ƟɧʄǨ˩ƂŔʄƟࡲ

Learn & Practise After participating in this programme, you will be able to:

Gain crucial leadership skills that organisations in a VUCA demand

zȥƃɭơŔɽơ ˊȶʠɭ ƃȶȥ˪Ǝơȥƃơ ŔȥƎ Źơ comfortable with risk-taking

Find your true, dynamic voice as a leader and shape an authentic leadership message zƎơȥʋǫljˊ ˊȶʠɭɽơȍlj࡬ ŔȥƎ Źơ ǫƎơȥʋǫ˪ơƎ࡬ as a total, professional manager and leader, adding value to the organisation

Learn how to lead with courage and conviction

Learn how to navigate organisational politics

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness examples and exercises over 2 interactive days

2 days €2,950

Skills & Competencies

This programme is delivered in English

Strategic thinking

Negotiating effectively

Networking for success

Register Now

Communicating with impact

+32 (0)2 543 21 20

ơŔƎǫȥnj ˁǫʋǠ ƃȶȥ˪Ǝơȥƃơ

www.mce.eu info@mce.eu

Typical Participants If you have 6+ years’ experience as a female manager/leader and want to know how to progress to a higher level of leadership in your organization. You want to enhance your leadership competencies ŔȥƎ ǫȥƃɭơŔɽơ ˊȶʠɭ ǫȟɢŔƃʋ ŔȥƎ ƃȶȥ˪Ǝơȥƃơࡳ You want to navigate effectively as a leader in a VUCA world. You want to increase your access to opportunities for career advancement, managing glass ceiling and gender balance challenges.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I thought the course was excellent. Our instructor was fantastic - knowledgeable, interesting and engaging. It honestly could have been 3 really long days, but they flew by and I learned tools to use at work (and at home) to be assertive without being aggressive or overbearing.

Jennifer M

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

38

Women in Business

Assertiveness Training for Women in Business ƟŔɧȢ ŔȢƌ ɝɧŔƂʄǨɷƟ ʄǝƟ ɷȄǨȊȊɷ ˃Ȳʙ ȢƟƟƌ ʄȲ NJŔǨȢ ƂȲȢ˩ƌƟȢƂƟ ŔȢƌ communicate assertively, avoiding coming across as overbearing.

Build respect and collaboration with your colleagues and teams to get things done and achieve your objectives.

3 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Recognize the characteristics of the four communication styles

Assess your individual communication style and its effectiveness

Demonstrate assertiveness techniques using supportive communication behaviours

Develop an action plan to overcome at least two personal obstacles to assertiveness

Assertive communication

Register Now

Interpersonal effectiveness

+32 (0)2 543 21 20

Self-leadership

www.mce.eu info@mce.eu

Typical Participants This women’s assertiveness training programme is designed for female business professionals who want to know how to communicate assertively, overcome communication obstacles, and have productive business interactions.

Learn how to capitalize on the ɽʋɭơȥnjʋǠɽ ȶlj ˊȶʠɭ ȍơŔƎơɭɽǠǫɢ ɽʋˊȍơࢗ and minimize weaknesses Flex your leadership style preference to interact most effectively and assertively with others

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Incorporate assertiveness techniques into everyday practices

Skills & Competencies

Dates and locations on www.mce.eu and in the MCE Training Calendar

I thought the course was excellent. Our instructor was fantastic - knowledgeable, interesting and engaging. It honestly could have been 3 really long days, but they flew by and I learned tools to use at work (and at home) to be assertive without being aggressive or overbearing.

Jennifer M

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

39

Women in Business

Executive Presence for Women Get the personalised feedback you need to craft a more powerful presence as a woman in executive positions. Raise awareness over your body language and non-verbal communication to project a coherent leadership image supported by your message and your behaviour.

Learn & Practise After participating in this programme, you will be able to:

Learn how body language and verbal behaviours affect your image as a leader

Make small changes to your behaviour that will improve your ability to be perceived as powerful

Use your verbal and body language in appropriate ways to increase your ǫȥ˫ʠơȥƃơ

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Register Now

Self-awareness (behaviour)

+32 (0)2 543 21 20

Interpersonal effectiveness

www.mce.eu

Communication techniques

info@mce.eu

Typical Participants If you are a woman in a managerial or an executive position who wants to improve your presence and project a solid leadership image, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

This programme is delivered in English

ơŔɭȥ Ǡȶˁ ʋȶ ɢɭȶǿơƃʋ ƃȶȥ˪Ǝơȥƃơ ǫȥ Ŕȥˊ business situation

Develop a personal action plan to implement back at work

€2,950

Skills & Competencies

Understand how powerful leaders vary and balance their verbal and body language depending on the circumstances

2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course was the best training class I have been to. I have never walked away from a class with so many specific action items and things I wanted to try as soon as I got back to work.

Kristen C

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

40

Women in Business

Leadership Development for Women Learn how to strategically use your strengths and abilities— your competitive edge— to make the most of challenging circumstances. Learn to foster a network of support, take smart risks and inspire others.

2 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Overcome overt and hidden biases against women as leaders

Adopt a competitive mindset that leverages your strengths as a woman

Build a wide and strategic network of key stakeholders who will promote your career

Avoid taking a perfectionist approach to competitive and challenging situations

Skills & Competencies

Leadership

Register Now

Interpersonal effectiveness

+32 (0)2 543 21 20

Self-awareness

www.mce.eu

Communication techniques

info@mce.eu

Typical Participants If you are a businesswoman who is looking to move forward in your organization by developing your leadership skills and style, this programme is for you.

Recover from losses quickly by learning to take things less personally Learn to deal with hypercompetitive colleagues with whom you have low trust

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

Experience Level

Dates and locations on www.mce.eu and in the MCE Training Calendar

Really great course with excellent supplemental reference notebook provided. The exercises within the book and in-class personal assessments were great tools to gain personal awareness. I personally grew from the experience.

Anne S

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

41

Women in Business

The Voice of Leadership for Women People need to hear what you have to say!

Learn & Practise

Leadership (Your communication and style)

Build greater buy-in, trust and loyalty

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

7ơȟȶȥɽʋɭŔʋơ njɭŔƃơ ʠȥƎơɭ ˪ɭơ ŔȥƎ defuse tension

Presentation and public speaking

Overcome resistance to change

Motivate followers and inspire them to action èŔȍȍˊ ɽʠɢɢȶɭʋ ǫȥ Ǝǫlj˪ƃʠȍʋ ɽǫʋʠŔʋǫȶȥɽ

Network and learn from a diverse group of peers from different functions, industries and countries

€3,450

Skills & Competencies

After participating in this programme, you will be able to:

3 days This programme is delivered in English

Register Now +32 (0)2 543 21 20

Typical Participants If you are an experienced manager, an executive, or somebody who is expected to provide leadership and want to strengthen your communication skills as a leader, this programme is for you.

www.mce.eu info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

Develop a personal action plan to implement back at work

SV

Supervisors

NM

New Managers

Practise new skills using real-business examples and exercises over 3 interactive days

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Really great course with excellent supplemental reference notebook provided. The exercises within the book and in-class personal assessments were great tools to gain personal awareness. I personally grew from the experience.

Anne S

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

42

Leading

Others

People Management Skills

Level

Page

Successfully Managing People

AP

IC

SV

NM

M

S

44

Managing People in an International Environment

AP

IC

SV

NM

M

S

45

Management Skills for New Managers

AP

IC

SV

NM

M

S

46

Preparing for Leadership

AP

IC

SV

NM

M

S

47

Developing Executive Leadership

AP

IC

SV

NM

M

S

48

The Voice of Leadership

AP

IC

SV

NM

M

S

49

Leading with Emotional Intelligence

AP

IC

SV

NM

M

S

50

Leading Virtual Teams

AP

IC

SV

NM

M

S

51

Advanced Leadership Programme

AP

IC

SV

NM

M

S

52

Strategic Leadership for Senior Managers

AP

IC

SV

NM

M

S

53

Leading in a VUCA World

AP

IC

SV

NM

M

S

54

Agile Leadership

AP

IC

SV

NM

M

S

55

Strategic Agility and Resilience: Winning Strategies for Leaders

AP

IC

SV

NM

M

S

56

Innovation in a VUCA World

AP

IC

SV

NM

M

S

57

Managing Chaos

AP

IC

SV

NM

M

S

58

Leading Disruptive Change and Innovation: Your Plan for Breakthrough Growth

AP

IC

SV

NM

M

S

59

Leadership Skills

Agile Management

AP

Admin Professions

IC

Individual Contributors

SV

Super visors

NM

New Managers

M

Managers

S

Senior Managers

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

43

People Management Skills

Successfully Managing People Get all the skills you need to become a great people manager. ƟŔɧȢ ʄȲ ȜȲʄǨʶŔʄƟ࡬ ƌƟȊƟNJŔʄƟ࡬ ȜŔȢŔNJƟ ƂȲȢ˪ǨƂʄ ŔȢƌ ŔȊǨNJȢ ˃Ȳʙɧ ʺǝȲȊƟ team around a common vision to achieve your objectives and those of your company.

Learn & Practise After participating in this programme, you will be able to:

¡ȶʋǫʽŔʋơ ơʽơɭˊ ȟơȟŹơɭ ȶlj ˊȶʠɭ ʋơŔȟࢗ even if they are very different

Skills & Competencies

People management

¡ȶʋǫʽŔʋǫȶȥ࡬ ƎơȍơnjŔʋǫȶȥ࡬ ŔȥƎ ƃȶȥ˫ǫƃʋ management

Adjust your management and personal style to suit different situations èơɽȶȍʽơ ƃȶȥ˫ǫƃʋ ȟȶɭơ ơljljơƃʋǫʽơȍˊ ǫȥ Ŕ wide variety of situations Get more done by using the best delegation techniques zȥƃɭơŔɽơ ˊȶʠɭ ƃȶȥ˪Ǝơȥƃơ ŔȥƎ ȥʠɭʋʠɭơ your leadership skills Use positive and corrective feedback to turn unengaged employees around and maximize productivity Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €2,950 This programme is delivered in English and French

Register Now +32 (0)2 543 21 20 www.mce.eu

General management

info@mce.eu

Typical Participants If you are a manager with 1 to 3 years of experience, whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals, this programme is for you. Some of the management positions that usually attend this programme are:

First Line Managers

Team Managers

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Very good balance of topics, direct usefulness for all “styles” of middle managers, great ability of the coach to bring messages across in understandable and useful ways.

Arnaud De Wael, EPO

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

44

People Management Skills

Managing People in an International Environment Develop your people management skills to manage multicultural teams in international companies. Learn to attract, motivate and retain the best talent in the current knowledge economy with high ȊƟʶƟȊɷ ȲLJ ȜȲʄǨʶŔʄǨȲȢ ŔȢƌ ƟLJ˩ƂǨƟȢƂ˃ࡲ

4 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Adapt your management style to the cultural diversity of your team

Use effective delegation techniques to adjust to the different cultural differences of your team

Set goals in an international environment and make sure all your team members are aligned around the overall goal of your team

Conduct effective performance reviews taking into consideration the different cultural backgrounds Understand coaching processes and use new techniques to coach people in your team Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Skills & Competencies

People management

Register Now

Attract, develop and retain staff

+32 (0)2 543 21 20

General management

www.mce.eu info@mce.eu

Typical Participants If you are a manager in an international organization with more than 3 years’ experience, and want to gain an insight into what motivates people from different cultural backgrounds, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

In Company

More information at www.mce.eu/pmi Dates and locations on www.mce.eu and in the MCE Training Calendar

Excellent training, plenty of practical exercises to learn and ƌƟʶƟȊȲɝ ȢƟʺ ȜŔȢŔNJƟȜƟȢʄ ʄƟƂǝȢǨɣʙƟɷ࡬ ȊƟŔɧȢ LJɧȲȜ ʄɧŔǨȢƟƟɷ ȲLJ different organizations. Ŕɧʄ˃Ȣ cɧǨLJ˩ʄǝɷ

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

45

People Management Skills

Management Skills for New Managers Are you ready start your management career? Learn to build your team and leverage people’s capabilities. Develop the management skills that will help you move from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Learn & Practise

3 days €1,950 This programme is delivered in English and French

Skills & Competencies Register Now

After participating in this programme, you will be able to:

Fully understand your management roles and responsibilities Improve communication with your team and set expectations for yourself and your direct reports Adapt your leadership style to meet the needs of individual team members Communicate organizational goals that get results Apply delegation strategies to increase productivity and motivation

Use effective coaching techniques to maximise your team’s performance

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

General management

People management

Communication as a manager

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants Experience Level If you are a newly appointed manager, or have 1 to 2 years of experience, and want to improve your management skills, this programme is for you. Some of the management positions that usually attend this management programme are:

Newly appointed Managers in the different business units and departments (Sales, Marketing, Operations, Accounting & Finance, HR)

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

AP

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

õǝǨɷ ʄɧʙȊ˃ ʺŔɷ ŔȢ ǨȢLJȲɧȜŔʄǨʶƟ ŔȢƌ ࢧƟ˃Ɵ࢙ȲɝƟȢǨȢNJࢨ ƂȲʙɧɷƟࡲ ¢Ȳʄ only did it teach me essentials of how to be a manager, it made me think about the type of manager that I would like to be. Truly inspirational.

Tulia C

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

46

Leadership Skills

Preparing for Leadership êʄƟɝ ǨȢʄȲ Ŕ ȢƟʺ ȊƟŔƌƟɧɷǝǨɝ ɧȲȊƟ Ÿ˃ ƌǨɷƂȲʶƟɧǨȢNJ ˃Ȳʙɧ ȲʺȢ ʙȢǨɣʙƟ leadership style. Get the skills to build a productive and motivated team by becoming a strategist, change agent, coach, manager, communicator, mentor and team member.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Understand what a leader is… what it is not

Project a reliable and trustworthy image

Discover your own unique leadership style and identify which leadership attributes you already possess

Incorporate essential traits of a leader in your behaviour

ơŔɭȥ ʋȶ ʠɽơ ɢȶˁơɭ ŔȥƎ ǫȥ˫ʠơȥƃơ positively

Learn how to keep a team motivated, ǫȥƃȍʠƎǫȥnj ࢩƎǫlj˪ƃʠȍʋ ɢơȶɢȍơࢪ

Protect yourself against the pitfalls of intra-organizational politics

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies

Leadership (Your communication and style)

Develop networks and relationships

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

áɭȶǿơƃʋǫȶȥ ȶlj ƃȶȥ˪Ǝơȥƃơ ŔȥƎ reliability

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a manager who needs leadership training to step into a leadership role or if you are about to take on a new leadership assignment, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course was exceptional. The facilitator was very knowledgeable! I learned so much valuable information.

He was able to relate with so many real life stories and examples. Really helps when trying to teach leadership theories and models.

Parris C

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

47

Leadership Skills

Developing Executive Leadership ƟŔɧȢ ɷȄǨȊȊɷ ŔȢƌ ʄƟƂǝȢǨɣʙƟɷ ʄȲ Ɵ˂ǝǨŸǨʄ ˃Ȳʙɧ Ɵ˂ƟƂʙʄǨʶƟ ȊƟŔƌƟɧɷǝǨɝ in business. Become a visionary, a trailblazer, a strategist, a communicator, a coach, a diplomat and an inspiring leader.

Learn & Practise After participating in this programme, you will be able to:

Build an executive leadership style that creates trust, sets a clear vision and guides your entire team toward njɭơŔʋơɭ ɢơɭljȶɭȟŔȥƃơ ŔȥƎ ɢɭȶ˪ʋ Gain insights into key aspects to create a winning business strategy Learn techniques to coach employees and build cooperative teams Raise awareness over your emotional intelligence Identify the characteristics of effective leadership and the most common obstacles

Skills & Competencies

Executive leadership

Coaching, communication and people management

Decision-making

Business strategy processes

Clearly communicate mission, vision and value statements

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

€3,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants Experience Level This programme is designed to provide executive leadership training for team leaders, ranging from midlevel managers to executives, who lead others with managerial responsibility.

Develop an executive leadership style that adapts to each person and situation

3 days

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The facilitator used authentic and realistic examples. w ŔɝɝɧƟƂǨŔʄƟ ʄǝŔʄ ʺǝƟȢ ŔɷȄƟƌ ɣʙƟɷʄǨȲȢɷ ǝƟ ɝɧȲʶǨƌƟƌ ʄǝȲʙNJǝʄLJʙȊ and thought-provoking feedback. He allowed for participants to find themselves in the materials and wrestle with how to apply the concepts.

Kimberley K

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

48

Leadership Skills

The Voice of Leadership ƟŔɧȢ ʄȲ ƌƟʶƟȊȲɝ NJɧŔƂƟ ʙȢƌƟɧ ˩ɧƟ ŔȢƌ ǨȢɷɝǨɧƟ ȲʄǝƟɧɷ ʺǝƟȢ giving presentations and speeches. Strengthen your leadership communication skills to shape your message, develop an authentic leadership voice and engage in powerful conversations that achieve results.

Learn & Practise After participating in this programme, you will be able to:

Improve your leadership communication skills

Build greater buy-in, trust and loyalty

7ơȟȶȥɽʋɭŔʋơ njɭŔƃơ ʠȥƎơɭ ˪ɭơ ŔȥƎ defuse tension

Overcome resistance to change

Motivate followers and inspire them to take action

èŔȍȍˊ ɽʠɢɢȶɭʋ ǫȥ Ǝǫlj˪ƃʠȍʋ ɽǫʋʠŔʋǫȶȥɽ

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €3,450 This programme is delivered in English

Skills & Competencies

Register Now

Leadership (Your communication and style)

+32 (0)2 543 21 20

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

info@mce.eu

Presentation and public speaking

Typical Participants If you are an experienced manager, an executive, or somebody who is expected to provide leadership and wants to strengthen your communication skills as a leader, this programme is for you.

www.mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

An excellent seminar - one of the best I’ve attended in years. Good information and easy-to use tools very relevant to the needs of my current position. Would recommend without hesitation.

Rhonda H

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

49

Leadership Skills

Leading with Emotional Intelligence Increase awareness about your feelings, your emotions and the way you interact with others. Learn how to use that information to improve your communication, carry out professional interactions empathically and consciously, and impact the achievement of your business goals.

Learn & Practise After participating in this programme, you will be able to:

Lead powerfully with presence and impact

Gain valuable emotional insights and awareness to inspire and maintain productive relationships

Manage and adapt emotional behaviours that expand your sphere of ƃɭơƎǫŹǫȍǫʋˊ ŔȥƎ ǫȥ˫ʠơȥƃơ

Utilise empathy to promote strong relationships

Apply collaborative, inclusive and creative communication practices

Harness emotionally intelligent motivational skills to achieve team results

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

€3,450 This programme is delivered in English

Skills & Competencies

Register Now

Self-awareness as a leader

+32 (0)2 543 21 20

Emotional intelligence

www.mce.eu

Develop networks and relationships

info@mce.eu

Typical Participants If you are in a leadership position with 5+ years’ experience who wants to promote a healthy productive workplace and impact your organization positively by working on your emotional intelligence, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

3 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

Really enjoyed the seminar and found it easy to relate to my current work situation. Many of the ideas and topics discussed will apply to my every day working environment and I’m excited to get started!

Lisa R

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

50

Leadership Skills

Leading Virtual Teams Manage your remote or virtual team and develop your “virtual leadership” presence. Coach and provide feedback virtually, learn to manage remote meetings and create trust and engagement across generations, cultures and distance.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Develop your virtual leadership presence

Strengthen team networks for improved performance

Create trust and engagement in a virtual environment

Select the appropriate technology for ɽɢơƃǫ˪ƃ ʋˊɢơɽ ȶlj ʋŔɽȇɽ

Take decisive action to manage ƃȶȥ˫ǫƃʋ

Leverage generational, cultural and geographical differences to create positive team impact

Build a solid foundation to coach and provide feedback virtually

Plan and facilitate a successful virtual meeting

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies

Lead remotely

Register Now

Online communication

+32 (0)2 543 21 20

Multicultural team management

www.mce.eu info@mce.eu

Typical Participants If you are an experienced manager, leader, or project manager who is currently leading virtual teams and are seeking to enhance your overall performance as a virtual leader, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The training was presented from an extremely knowledgeable instructor. The practical exercises really brought awareness to deficiencies within my own team and how to better the overall performance of my virtual and remote teams. Would highly recommend the course to others and my peers!

Karen K

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

51

Leadership Skills

Advanced Leadership Programme Learn different leadership models, make several self-assessments, and receive 1-to-1 coaching to identify your personal leadership strengths, your development areas and build your own Leadership Brand.

4 days €5,250 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Increase your own self-awareness

Measure your impact on others

Give and receive feedback

Lead and adapt to change in a complex world

Handle pressure and challenging situations with ease

Provide feedback to employees and peers Adjust and enhance your ‘work-life balance’ using a Mind-Body-Spirit technique

Build your own leadership approach with help from a personal coach 1:1

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Skills & Competencies

Self-awareness as a leader

Register Now

Emotional intelligence

+32 (0)2 543 21 20

Provide feedback

www.mce.eu info@mce.eu

Typical Participants If you have at least 3 years’ experience leading and managing other managers and want to expand your leadership skills to face executive management challenges, this programme is for you. Some people might be considered by their organization as of ‘high potential’ and could be suitable for the Advanced Leadership Programme without direct management experience.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Dates and locations on www.mce.eu and in the MCE Training Calendar

It allowed me to take time out and reflect; it provided useful ɧƟȜǨȢƌƟɧɷ ȲLJ ʄƟƂǝȢǨɣʙƟɷ ŔȢƌ ɝɧȲƂƟɷɷƟɷ ʄǝŔʄ ƂŔȢ ǝƟȊɝ ŔȢƌ Ǩʄ was a good balance of theoretical and practical application in a safe and fun environment; time with the professional coach was most valuable.

Gavin Gandy, Ferring Pharmaceuticals, United Kingdom

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

52

Leadership Skills

Strategic Leadership for Senior Managers Align your people, get their buy-in and know how to implement the strategy across the organization. Support and develop the attitudes and behaviours that contribute to successful execution.

Learn & Practise After participating in this programme, you will be able to:

Lead strategy implementation and change

Have a plan for aligning your company or division to deliver on your customer value proposition

Get your people’s understanding and buy-in so that they can see where they can contribute Assemble and develop the people with the skills and behaviours that move the strategy along Set meaningful KPIs and cascade goals to keep everyone focused on the strategy

Skills & Competencies

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 4 interactive days

€4,450 This programme is delivered in English

Analytical thinking

Business strategy processes

Register Now

Drive change and innovation

+32 (0)2 543 21 20

Leadership

www.mce.eu info@mce.eu

Typical Participants If you are a senior executive or director who needs to lead change and strategy implementation within your company, this programme is for you. Whether you are making a strategic adjustment, a new change or a push for greater performance, this programme will help you align multiple levels, divisions and locations to achieve your strategic objectives.

Streamline processes and structures to better enable your people to implement strategy

4 days

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The methodology to develop a structure was a key learning and an asset for me. Best practice sharing with the attendants as well the lecturer was also good to have. %ʙȊƟȢƌ ȊɝŔ˃࡬ ÚÚc w¢5ĄêõáwDê w Ĭ ࡬ õʙɧȄƟ˃

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

53

Agile Management

Leading in a VUCA World “If the wind of change is blowing strongly, you may decide to build walls around you – or windmills!” As a leader, do you build walls or windmills?

Learn & Practise After participating in this programme, you will be able to:

Learn 7 brand new “work hacks“ used by the most successful companies of the world

Skills & Competencies

Build a plan and practice techniques to gain buy-in for changes Lead and motivate others towards an agile mindset Fˉɢơɭǫơȥƃơ ࢩȍǫʽơࢪ Ǡȶˁ ɽˁŔɭȟ intelligence really works

€2,950 This programme is delivered in English

Analytical thinking

Executive leadership

Register Now

áơɭɽʠŔɽǫȶȥ ŔȥƎ ǫȥ˫ʠơȥƃơ

+32 (0)2 543 21 20

Personal effectiveness

www.mce.eu info@mce.eu

Get your organization in shape to navigate during turbulent times and disruptive change Get a free tool for facilitating and capturing the intelligence of your entire organization

2 days

Typical Participants If you are a leader with the task of changing your organization and its culture ʋȶ Źơ ȟȶɭơ ƎˊȥŔȟǫƃ࡬ ˫ơˉǫŹȍơ࡬ Ŕnjǫȍơ ŔȥƎ resilient, this programme is for you. Some of the management positions that usually attend to this training are:

Executive Directors

Senior Managers

HR Directors & Professionals

Learn how you can utilise the knowledge of the entire organization

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Very interesting topics, international and multicultural environment. Very professional coach Alessandro Foresio, Vice President, Logic S.p.A., Italy

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

54

Agile Management

Agile Leadership Get started with agile leadership tools to implement agile in your work, in your teams and your organization.

Learn & Practise After participating in this programme, you will be able to:

Understand the opportunities of transforming into an agile organization

Learn agile fundamentals

Understand how your organization can move to a more agile environment

Know the competencies that characterise Agile Leaders

Create a list of actions to transform into an agile organization

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 1 interactive days

â‚Ź950

Skills & Competencies

Agility mindset

Agile leadership

This programme is delivered in English

Register Now

Typical Participants

+32 (0)2 543 21 20

If you are in a management position and you are willing to support and lead the agile transformation in your organization or teams, this programme is right for you.

www.mce.eu info@mce.eu

Experience Level

Network and learn from a diverse group of peers from different functions, industries and countries

1 days

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Very interesting topics, international and multicultural environment. Very professional coach Alessandro Foresio, Vice President, Logic S.p.A., Italy

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

55

Agile Management

Strategic Agility and Resilience – Winning Strategies for Leaders Are you ready to respond to complex and unpredictable business ƂǝŔȢNJƟɷࡳ ƟŔɧȢ ʄƟƂǝȢǨɣʙƟɷ ŔȢƌ ɝɧȲƂƟɷɷƟɷ ʄȲ LJȲɧƟɷƟƟ ȜŔɧȄƟʄ changes, tap on new business opportunities, and adapt to changing markets so you and your organization can thrive.

2 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Examine the practices of the most agile and resilient organizations

Get your organization in shape to navigate turbulent times and disruptive change

Develop a capacity for foresight – anticipating change

Get tools for exploring market opportunities

Build a plan and practise techniques to gain buy-in for changes

Lead and motivate others toward agile and resilient mindsets and behaviours

Further develop your personal agility and resilience

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies

Agility and resilience

Register Now

Analytical and innovative thinking

+32 (0)2 543 21 20

Foresight for business changes

www.mce.eu info@mce.eu

Typical Participants If you are a leader with the task of changing your organisation and its culture ʋȶ Źơ ȟȶɭơ ƎˊȥŔȟǫƃ࡬ ˫ơˉǫŹȍơ࡬ Ŕnjǫȍơ ŔȥƎ resilient, this programme is for you. Some of the management positions that usually attend this programme are:

Vice presidents

Executive directors

Senior managers

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

êʙƂƂƟɷɷ ʄȲƌŔ˃ ɧƟɣʙǨɧƟɷ ʄǝƟ ŔNJǨȊǨʄ˃ ŔȢƌ ƌɧǨʶƟ ʄȲ constantly rethink, reinvigorate, react, and reinvent.

Bill Gates

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

56

Agile Management

Innovation in a VUCA World Innovation is more important in a VUCA World.

3 days Learn & Practise After participating in this programme, you will be able to:

Take advantage of the ideas and concepts of most innovative companies in the world Master a range of innovation leadership competencies

Learn how to create an innovative culture for your organization

Be able to remove critical barriers to innovation and get the organization’s buy-in on innovation projects

Develop innovative thinking, planning and implementation skills

Skills & Competencies

Drive change and innovation

Innovation processes

Design thinking

Leadership skills for a VUCA world

If you are leading innovation efforts in your organization and wants to develop wider a deeper understanding how innovation really works, this programme is right for you. Ideally, you have 5 to 10-year experience in leading teams. You have a senior or general management roles.

ȥȶˁ Ǡȶˁ ʋȶ Źơȥơ˪ʋ ȶlj ʋǠơ ȟʠȍʋǫɢȍơ innovation resources – both internal and external Make innovation work through your organization and processes process

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 3 interactive days

This programme is delivered in English

Register Now +32 (0)2 543 21 20

Typical Participants

%ơȥơ˪ʋ ljɭȶȟ ǫȟȟơƎǫŔʋơ ljơơƎŹŔƃȇ to help deliver on your innovation challenges

€3,950

www.mce.eu info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

êʙƂƂƟɷɷ ʄȲƌŔ˃ ɧƟɣʙǨɧƟɷ ʄǝƟ ŔNJǨȊǨʄ˃ ŔȢƌ ƌɧǨʶƟ ʄȲ constantly rethink, reinvigorate, react, and reinvent.

Bill Gates

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

57

Agile Management

Managing Chaos Set priorities and remain effective in chaotic situations in the workplace. Develop effective strategies to navigate your way and manage your time through challenging situations, shifting priorities, expanding workloads and communication gaps.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Identify positive outcomes from chaotic environments

Clarify and leverage or eliminate chaos within your control

Set priorities for all your activities

Focus and act decisively when priorities shift

Use tools to problem-solve and select a course of action ¡ŔȥŔnjơ ǫȥʋơɭɭʠɢʋǫȶȥɽ ŔȥƎ ƃȶȥ˫ǫƃʋɽ with greater ease

Communicate your needs strategically

Network and learn from a diverse group of peers from different functions, industries and countries

Skills & Competencies

Priority setting skills

Register Now

áơɭɽȶȥŔȍ ơlj˪ƃǫơȥƃˊ

+32 (0)2 543 21 20

Decision-making

www.mce.eu info@mce.eu

Typical Participants If you are a business professional facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty, this programme is right for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Develop a personal action plan to implement back at work

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using real-business examples and exercises over 2 interactive days

The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.

Albert Einstein

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

58

Agile Management

Leading Disruptive Change and Innovation – Your Plan for Breakthrough Growth Develop and promote a disruptive mindset in your organization that generates innovation and helps achieve new and sustainable growth.

Learn & Practise After participating in this programme, you will be able to:

Develop and apply a curious, “what ǫljࢪ ȟǫȥƎɽơʋࢗʋǠơ ŔŹǫȍǫʋˊ ʋȶ ʋǠǫȥȇ ࢩljʠʋʠɭǫɽʋǫƃŔȍȍˊࢪ

Be ready to embrace and implement rapid changes

Identify and respond to both threats and opportunities for innovative disruption

Understand and assess disruption from the point of view of those being disrupted Acquire strategies to overcome organizational stagnation

FȥŔŹȍơ Ŕ ƃȶȥɽǫɽʋơȥʋ ˫ȶˁ ȶlj ǫƎơŔɽ ǫȥʋȶ the innovation pipeline

Lead your organization to positive change management

Skills & Competencies

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

€2,950 This programme is delivered in English

Disruptive thinking

Innovation and analysis

Register Now

Change management

+32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a leader who is responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results, this programme is for you. Some of the management positions that usually attend this programme are:

Senior managers in all industries

Professionals responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries

2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.

Albert Einstein

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

59

Leading

Business

Mini MBA

Level

Page

5-Day Mini MBA

AP

IC

SV

NM

M

S

61

5-Day Mini MBA for the Chemical Industry

AP

IC

SV

NM

M

S

62

5-Day Mini MBA for the Medical Devices Industry

AP

IC

SV

NM

M

S

63

5-Day Mini MBA for the Mining Industry

AP

IC

SV

NM

M

S

64

5-Day Mini MBA for the Oil & Gas Industry

AP

IC

SV

NM

M

S

65

5-Day Mini MBA for the Pharma and Biotech Industry

AP

IC

SV

NM

M

S

66

AP

IC

SV

NM

M

S

67

Essentials of Project Management for the Non-Project Manager

AP

IC

SV

NM

M

S

68

Successful Project Management

AP

IC

SV

NM

M

S

69

Agile Project Management

AP

IC

SV

NM

M

S

70

Project Management Excellence: The Complete Programme

AP

IC

SV

NM

M

S

71

Business Finance for Non-Financial Managers

AP

IC

SV

NM

M

S

72

The Strategic Controller: Adding Value to Your Organization

AP

IC

SV

NM

M

S

73

Financial Excellence: Create Value in Your Organization

AP

IC

SV

NM

M

S

74

B2B Marketing Strategy

AP

IC

SV

NM

M

S

75

Successful Product Management

AP

IC

SV

NM

M

S

76

Sales Management for the Newly Appointed Sales Manager

AP

IC

SV

NM

M

S

77

Successful Selling Techniques for the New or Prospective Salesperson

AP

IC

SV

NM

M

S

78

Key Account Management in B2B Markets

AP

IC

SV

NM

M

S

79

AP

IC

SV

NM

M

S

80

Business Strategy Business Strategy & Planning for Managers

Project Management

Finance

Marketing

Sales

Human Resources Talent Management Goes Agile

AP

Admin Professions

SV

Super visors

M

Managers

IC

Individual Contributors

NM

New Managers

S

Senior Managers

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

60

Mini MBA

5-Day Mini MBA %ƟƂȲȜƟ Ŕ NJɧƟŔʄ ࢧŔȊȊ࢙ɧȲʙȢƌ ȜŔȢŔNJƟɧࢨ ʺǨʄǝ ʄǝƟ ࠇ࢙ƌŔ˃ ǨȢǨ % ȲLJ MCE. Develop your management skills in Leadership, Strategy, Business Finance, Marketing & Supply Chain with practical challenges and an applied Business Simulation.

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Understand how a company really works – from the perspective of each business department Develop strategic thinking, planning and execution skills using the best tools and frameworks Lead and align your stakeholders to deliver your divisional, functional or organizational strategy Speak the language of business and understand how general managers think and act Support strategic goals from top management, translate and implement them for your area

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

Skills & Competencies

%ʠɽǫȥơɽɽ Ŕƃʠȟơȥ ࢏ɽʋɭŔʋơnjˊ࡬ ˪ȥŔȥƃơ࡬ marketing, supply chain)

Leadership & general management

Analytical thinking

Global outlook

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants The MCE’s 5 Day Mini MBA is the perfect programme for managers who want to boost their career and become a great ࢩ ȍȍ࢛èȶʠȥƎ ¡ŔȥŔnjơɭࢪࡳ Typical participants are managers ˁǫʋǠ ʋơƃǠȥǫƃŔȍ࡬ ɽƃǫơȥʋǫ˪ƃ ȶɭ ɽɢơƃǫŔȍǫɽʋ backgrounds e.g. production engineers, èॹ7 ơȥnjǫȥơơɭɽ࡬ ˪ȥŔȥƃơ ȟŔȥŔnjơɭɽ࡬ ɽŔȍơɽ executives, marketing specialists, logistics managers, etc. or managers & department heads who need to refresh and develop their business knowledge to support their future career. This in an intensive and challenging programme, so be prepared for the challenge!

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

61

Mini MBA

5-Day Mini MBA for the Chemical Industry Get ready to move into a commercial or senior position within the Chemical Industry. Gain a better understanding of the chemical business context and develop the skills you need in leadership, ȜŔɧȄƟʄǨȢNJ࡬ ȲɝƟɧŔʄǨȲȢŔȊ Ɵ˂ƂƟȊȊƟȢƂƟ ŔȢƌ ˩ȢŔȢƂƟ ʄȲ ŸƟƂȲȜƟ Ŕ NJɧƟŔʄ manager.

Learn & Practise

5 days €3,950 This programme is delivered in English

Skills & Competencies Register Now

After participating in this programme, you will be able to:

%ʠɽǫȥơɽɽ Ŕƃʠȟơȥ ࢏ɽʋɭŔʋơnjˊ࡬ ˪ȥŔȥƃơ࡬ operations, marketing, sales)

Understand how the different parts of the business operate

Leadership & general management

www.mce.eu

Analytical thinking

info@mce.eu

Translate changes in the chemical industrial into more competitive strategies for a sustainable growth

Global outlook of the Chemical Industry

Develop insights into how managers in the chemical industry can effectively lead people and align teams to implement new strategies Become an active contributor and make better decisions in processes of change for your company Implement the new strategic goals from your top management faster and more effectively

Understand the importance of the ˪ȥŔȥƃǫŔȍ Ŕɽɢơƃʋɽ ǫȥ ˊȶʠɭ ƃȶȟɢŔȥˊ

Increase your business know-how with the best management methods and tools for your current and future career

Network and learn with a diverse group of peers from different companies and countries

Develop a personalised action plan that you will take back with you to your job

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

Typical Participants If you have been working for the last 5 years or more in the Chemical Industry, ȟȶɽʋ ȍǫȇơȍˊ ǫȥ ʋơƃǠȥǫƃŔȍ࡬ ɽƃǫơȥʋǫ˪ƃ ȶɭ ɽɢơƃǫ˪ƃ ɭȶȍơɽ࡬ ŔȥƎ ȥȶˁ ˊȶʠ Ŕɭơ ȟȶʽǫȥnj into a commercial or management position, this programme is right for you.

This in an intensive and challenging programme, so be prepared for the challenge!

+32 (0)2 543 21 20

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

62

Mini MBA

5-Day Mini MBA for the Medical Devices Industry Get ready to move into a commercial or management position within the Medical Devices Industry. Learn and practise all the business skills you need in leadership, marketing, product ƌƟʶƟȊȲɝȜƟȢʄ࡬ ˩ȢŔȢƂƟ ŔȢƌ ɷʙɝɝȊ˃ ƂǝŔǨȢ ʄȲ ŸƟƂȲȜƟ Ŕ NJɧƟŔʄ ȜŔȢŔNJƟɧ in the MedTech Industry.

Learn & Practise After participating in this programme, you will be able to:

Get into the challenges of leaders in the Medical Devices Industry

Motivate your team to implement your strategy

Think of the product life cycle in terms ȶlj ƃȶȟɢơʋǫʋǫȶȥ ŔȥƎ ɢɭȶ˪ʋ

How to collect customer feedback to create ‘Customer Value Propositions’

Leadership & general management

www.mce.eu

Analytical thinking

info@mce.eu

Global outlook of the MedTech Industry

Typical Participants

Interlink all business aspects of MedTech companies for informed management decisions

This in an intensive and challenging programme, so be prepared for the challenge!

Network and learn with a diverse group of peers from different companies and countries

Develop a personalised action plan that you will take back with you to your job

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

Register Now

%ʠɽǫȥơɽɽ Ŕƃʠȟơȥ ࢏ɽʋɭŔʋơnjˊ࡬ ˪ȥŔȥƃơ࡬ operations, marketing, sales)

Have an overview of the supply chain process in the MedTech Industry

This programme is delivered in English

čȥƎơɭɽʋŔȥƎ ˪ȥŔȥƃǫŔȍ ƃȶȥƃơɢʋɽ ʋȶ ȟŔȇơ ˪ȥŔȥƃǫŔȍ Ǝơƃǫɽǫȶȥɽ

€3,950

Skills & Competencies

If you are a manager in the MedTech or Diagnostic Sectors with 5-10 years of experience, typically having held positions ǫȥ ƃȶȟȟơɭƃǫŔȍ࡬ ʋơƃǠȥǫƃŔȍ࡬ ɽƃǫơȥʋǫ˪ƃ ȶɭ clinical functions, this programme is right for you.

5 days

+32 (0)2 543 21 20

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

63

Mini MBA

5-Day Mini MBA for the Mining Industry Gain a better understanding of the Mining Industry. Develop the business the skills you need in leadership, strategy, operational Ɵ˂ƂƟȊȊƟȢƂƟ࡬ ȜŔɧȄƟʄǨȢNJ࡬ ˩ȢŔȢƂƟ ŔȢƌ ȜȲɧƟ ʄȲ ŸƟƂȲȜƟ Ŕ ǝǨNJǝ࢙ performance manager in the Mining Industry.

Learn & Practise After participating in this programme, you will be able to:

Understand how a company works with a multi-functional overview of the business and the key leadership competences needed Develop strategic thinking, planning and execution skills using the right tools and frameworks

Skills & Competencies

Register Now

Leadership & general management

+32 (0)2 543 21 20

Analytical thinking

www.mce.eu

Global outlook of the Mining Industry

Typical Participants

Make better business decisions and improve your contribution to the business

If you are a functional, specialist or midlevel manager who wants to develop a wider and deeper understanding of how a mining organization works and delivers value to its stakeholders, this programme is right for you.

Assess the business environment and translate changes into competitive strategies for sustainable growth

This in an intensive and challenging programme, so be prepared for the challenge!

Support strategic goals from top management and be able to implement them for your area ơlj˪ƃǫơȥʋȍˊ

Network and learn with a diverse group of peers from different companies and countries

Develop a personalised action plan that you will take back with you to your job

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

This programme is delivered in English

Business acumen (strategy, ȶɢơɭŔʋǫȶȥɽ࡬ ˪ȥŔȥƃơ࡬ ȟŔɭȇơʋǫȥnj࢐

zȥ˫ʠơȥƃơ࡬ ơȥŔŹȍơ ŔȥƎ Ǝơȍǫʽơɭ ˁǫƎơɭ organizational objectives

€3,950

5 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

64

Mini MBA

5-Day Mini MBA for the Oil & Gas Industry Gain a better understanding of the Oil & Gas business contexts.

Develop the business the skills you need in leadership, strategy, ȲɝƟɧŔʄǨȲȢŔȊ Ɵ˂ƂƟȊȊƟȢƂƟ࡬ ȜŔɧȄƟʄǨȢNJ ŔȢƌ ˩ȢŔȢƂƟ ʄȲ ŸƟƂȲȜƟ Ŕ NJɧƟŔʄ manager in the Oil & Gas Industry.

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Understand how a corporation works with a multi-functional overview of a business and key leadership competences necessary for success

Skills & Competencies

Business acumen (strategy, ȶɢơɭŔʋǫȶȥɽ࡬ ˪ȥŔȥƃơ࡬ ȟŔɭȇơʋǫȥnj࢐

Leadership & general management

Analytical thinking

Global outlook of the Oil & Gas Industry

Develop strategic thinking, planning and execution skills using appropriate tools and frameworks zȥ˫ʠơȥƃơ࡬ ơȥŔŹȍơ ŔȥƎ Ǝơȍǫʽơɭ ˁǫƎơɭ organizational objectives Make better business decisions and improve your contribution to the business Assess the business environment and translate changes into competitive strategies for sustainable growth Support strategic goals from top management and be able to translate them for your area and implement ʋǠơȟ ȟȶɭơ ơlj˪ƃǫơȥʋȍˊ

Network and learn with a diverse group of peers from different companies and countries

Develop a personalised action plan that you will take back with you to your job

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a functional, specialist or midlevel manager who wants to develop a wider and deeper understanding of how an organization in the Oil & Gas Industry works to deliver value to its stakeholders, this programme is right for you.

Some of the professionals that usually attend to this business and management training course are:

Experienced professionals wanting to update or broaden their business knowledge and skills

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Individuals looking to master the language of business and gain greater perspective on the Oil & Gas Industry

info@mce.eu

65

Mini MBA

5-Day Mini MBA for the Pharma and Biotech Industry Gain a better understanding of the Pharmaceutical / Biotechnology business contexts. Develop the skills you need in leadership, marketing, strategy and value proposition to excel as a high-performance manager in the Healthcare Industry.

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Translate changes in the healthcare environment into competitive strategies

Understand how the different business areas really work together

Gain deeper understanding of broader ˪ȥŔȥƃǫŔȍ ŔȥƎ ɽʋɭŔʋơnjǫƃ ƃȶȥʋơˉʋɽ

Support strategic goals from top management and implement them faster and more effectively

Align your team or group to concentrate on customer value through cross-functional improvements

Skills & Competencies

%ʠɽǫȥơɽɽ Ŕƃʠȟơȥ ࢏ɽʋɭŔʋơnjˊ࡬ ˪ȥŔȥƃơ࡬ marketing)

Leadership & general management

Analytical thinking

Global outlook of the pharmaceutical industry

Make better business decisions and improve your contribution to the business

Network and learn with a diverse group of peers from different companies and countries

Develop a personalised action plan that you will take back with you to your job

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a manager or an expert who wants to master complexity and understand cross-functional issues in the pharma or biotech industry, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

Increase your business know-how with the best management methods and tools

Register Now

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

It helped me to see through lenses of different stakeholders, customers, to consider different perspectives and to understand how to navigate decision makings or to deal with conflicts of interest.

Thomas Pongratz, Boehringer Ingelheim Pharma GmbH & Co. KG, Germany info@mce.eu

66

Business Strategy

Business Strategy & Planning for Managers Develop the best strategic plan to support your company’s goals.

Apply strategic thinking and planning to lead strategic planning processes, formulate business plans, execute your strategy and make better decisions that create long term value.

3 days €3,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Identify strategic planning issues to develop a unique competitive advantage Learn key analytical approaches to expand your understanding of the marketplace Align your organization with your strategic planning goals by integrating strategy, objectives, metrics, and performance Use a case study to examine the strategic planning process Recognise how the actions of customers, competitors, and your own company determine the outcomes in your markets Determine the best approach to effectively implement your strategic planning

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

Business strategy processes

Register Now

Strategy execution

+32 (0)2 543 21 20

Analytical thinking

www.mce.eu

Decision-making

info@mce.eu

Typical Participants If you are a manager who requires understanding of business strategies and strategic decision-making to improve performance, this programme is for you.

It is also recommended for professionals who guide and implement strategic planning processes and write strategic business plans.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

In Company

PMI Talent Triangl e TM

Dates and locations on www.mce.eu and in the MCE Training Calendar

More information at www.mce.eu/pmi

õǝƟ ʺȲɧȄɷǝȲɝ ɝɧȲʶǨƌƟƌ ȜƟ ʺǨʄǝ ʄǝƟ ȄȢȲʺȊƟƌNJƟ ʄȲ ɣʙǨƂȄȊ˃ identify the weak spots in the existing strategy and where ƂȲɧɧƟƂʄǨʶƟ ŔƂʄǨȲȢ Ǩɷ ɧƟɣʙǨɧƟƌ ŔȢƌ ʺǨʄǝ ʄǝƟ ɷʄɧʙƂʄʙɧƟƌ ŔɝɝɧȲŔƂǝ when developing new strategies.

Hrvoje Krip, Area Sales Manager, ABB Switzerland

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

67

Project Management

Essentials of Project Management for the Non-Project Manager Learn and apply basic elements of project management to your job to support project success.

Learn & Practise After participating in this programme, you will be able to:

Know the purpose and process of project management

Understand the roles, responsibilities and needs of project team members

Identify and apply critical project management tools

Identify stakeholders, their relationships to each other and how these relationships affect projects

2 days â‚Ź1,950

Skills & Competencies

Project management overview

Stakeholder management

Acquainted with project management tools and processes

This programme is delivered in English and French

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional whose role requires coordinating activities and stakeholders, or you are doing a career transition towards project management, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

Identify and apply critical communication tools and protocols

NM

New Managers

M

Managers

Network and learn from a diverse group of peers from different functions, industries and countries

S

Senior Managers

Develop a personal action plan to implement back at work

Recognise stakeholder issues within the organization

Also Avaliable as In Company

Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

68

Project Management

Successful Project Management Get essential project management skills to structure your projects and take control of the implementation. Learn best practices to deliver your projects on schedule, on cost and within scope.

Learn & Practise After participating in this programme, you will be able to:

Ensure that your projects are set-up for success from the start Learn the basics for effectively gathering and documenting requirements Understand the role of the project manager, business analyst, and others in managing projects Develop an integrated project plan including realistic scope, schedules, ŹʠƎnjơʋɽ࡬ ŔȥƎ ɭǫɽȇɽࢗŔȥƎ ʋʠɭȥ ʋǠŔʋ ɢȍŔȥ into successful action

Learn how to effectively track and report on project progress

Gain the respect of your project team and build credibility with top management

Skills & Competencies

€2,950 This programme is delivered in English

Project management

Business acumen

Register Now

Budgeting and forecasting

+32 (0)2 543 21 20

Reporting and stakeholder management

www.mce.eu info@mce.eu

Typical Participants Experience Level If you are a professional who is new to project management and require the ability to manage all aspects inherent in projects, this programme is for you.

The programme is also designed for ǫȥƎǫʽǫƎʠŔȍɽ ˁǠȶ Ŕɭơ ࢩŔƃƃǫƎơȥʋŔȍࢪ ɢɭȶǿơƃʋ managers (i.e. professionals for whom project management is secondary to their jobs).

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

PMI Certified

In Company

Network and learn from a diverse group of peers from different functions, industries and countries

This programme has been reviewed and approved by the Project Management Institute® (PMI).

Develop a personal action plan to implement back at work

More information at www.mce.eu/pmi

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days

PMI Talent Triangl e TM

Dates and locations on www.mce.eu and in the MCE Training Calendar

The facilitator did an excellent job of blending activities, and examples / stories to make the content relatable and applicable.

Amy R

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

69

Project Management

Agile Project Management Learn to integrate agile practices into project management today.

Learn & Practise After participating in this programme, you will be able to:

Balance resources, budget, scope, quality and risks

%ơƃȶȟơ Ŕ ɽơȍlj࢛ɽʠlj˪ƃǫơȥʋ ȍơŔƎơɭ ŔȥƎ organise retrospectives

-ɭơŔʋơ ࢩčɽơɭ òʋȶɭǫơɽࢪ ŔȥƎ ȟŔȥŔnjơ priorities

Set-up and manage an agile project plan

Learn how to agree with your suppliers on an agile approach

Create a list of actions to transform into an agile project management

Learn to integrate agile in your current PM methods/processes

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using real-business examples and exercises over 2 interactive days

2 days

Skills & Competencies

Agile planning

Project management

Risk management

Reporting and stakeholder management

€2,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a Project Manager interested in applying agile approaches in your current projects, this programme is right for you. The programme is also suitable to Business People, Members of Project Boards and/or Project Management Organizations looking for Agile tools and principles.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The facilitator did an excellent job of blending activities, and examples / stories to make the content relatable and applicable.

Amy R

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

70

Project Management

Project Management Excellence: The Complete Programme ƟŔɧȢ ŔƌʶŔȢƂƟƌ ɝɧȲǼƟƂʄ ȜŔȢŔNJƟȜƟȢʄ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ȊƟŔƌ ʄƟŔȜɷ ǨȢ ɝɧȲǼƟƂʄɷ ŔȢƌ ƂȲȜȜʙȢǨƂŔʄƟ ʺǨʄǝ ɷʄŔȄƟǝȲȊƌƟɧɷࡲ %ƟƂȲȜƟ ɝɧȲ˩ƂǨƟȢʄ ǨȢ ǨƌƟȢʄǨLJ˃ǨȢNJ࡬ ɣʙŔȢʄǨLJ˃ǨȢNJ࡬ ŔȢƌ ɝȊŔȢȢǨȢNJ ɝɧȲǼƟƂʄɷ࡬ ŔȢƌ ȄȢȲʺ ǝȲʺ Ǩɷ ŸƟɷʄ ʄȲ ȲʶƟɧƂȲȜƟ ƌƟȊŔ˃ɷ࡬ ƂȲɷʄ ȲʶƟɧɧʙȢɷ࡬ Ȳɧ ɣʙŔȊǨʄ˃ ɝɧȲŸȊƟȜɷࡲ

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Learn all aspects of project management from the perspective of the PMBOK Guide

Acquire the prerequisite knowledge to enter a PMP Exam preparation

Achieve competence in the 10 project management knowledge areas and 5 process groups

Master the 47 competencies outlined in the PMBOK Guide Learn the techniques of documenting project risks, assumptions and constraints

Identify and perform stakeholder analysis

Develop a WBS and create a project charter

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 5 interactive days

Skills & Competencies

Advanced project management

Register Now

Risk management

+32 (0)2 543 21 20

Reporting and stakeholder management

www.mce.eu info@mce.eu

Typical Participants Experience Level This programme is designed for project managers and project team leaders who have several years of experience initiating, planning and managing projects. It is also aimed at project team members who are interested in enhancing their career by ɢɭơɢŔɭǫȥnj ʋȶ Źơƃȶȟơ Ŕ ƃơɭʋǫ˪ơƎ á¡áࡳ

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Dates and locations on www.mce.eu and in the MCE Training Calendar

This class surpassed my expectations. The pedagogic acumen the facilitator brought to the table along with the content combined to make a truly worthwhile week. I am implementing the skills and knowledge in my own organisation less than a week from finishing the workshop and it is being received well by my supervisors as well as the rest of my team.

Claudia A.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

71

Finance

Business Finance for Non-Financial Managers ƟŔɧȢ ʄǝƟ ƟɷɷƟȢʄǨŔȊɷ ȲLJ ŸʙɷǨȢƟɷɷ ˩ȢŔȢƂƟ ŔȢƌ ŸƟƂȲȜƟ ȜȲɧƟ ƂȲȢ˩ƌƟȢʄ ʺǝƟȢ ƌǨɷƂʙɷɷǨȢNJ ˃Ȳʙɧ ƌƟɝŔɧʄȜƟȢʄࢪɷ ŸʙƌNJƟʄ࡬ á°w ŔȢƌ forecasts with Financial Directors and management. Get the ˩ȢŔȢƂǨŔȊ ɷȄǨȊȊɷ ŔȢƌ ʙȢƌƟɧɷʄŔȢƌǨȢNJ ʄȲ ɧƟŔƌ ˩ȢŔȢƂǨŔȊ ɧƟɝȲɧʄɷ ŔȢƌ make decisions based on the data.

Learn & Practise After participating in this programme, you will be able to:

Get a better understanding of the numbers side of your job

ơŔɭȥ Ǡȶˁ ʋȶ ࢩʋǠǫȥȇ ˪ȥŔȥƃơࢪ ŔȥƎ ʋɭŔȥɽȍŔʋơ ɢơɭljȶɭȟŔȥƃơ ǫȥʋȶ ˪ȥŔȥƃǫŔȍ terms

Develop proactive working ɭơȍŔʋǫȶȥɽǠǫɢɽ ˁǫʋǠ ˪ȥŔȥƃơ professionals and increase your value to the organization eŔǫȥ njɭơŔʋơɭ ƃȶȥ˪Ǝơȥƃơ ˁǫʋǠ Ŕ ˁȶɭȇǫȥnj ȇȥȶˁȍơƎnjơ ȶlj Źʠɽǫȥơɽɽ ˪ȥŔȥƃǫŔȍɽ Take the guesswork out of your Ǝơƃǫɽǫȶȥ ȟŔȇǫȥnj ŔȥƎ ʠɽơ ˪ȥŔȥƃǫŔȍ ƎŔʋŔ to deliver a better bottom line Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €2,950 This programme is delivered in English

Skills & Competencies

Register Now

%ʠɽǫȥơɽɽ ˪ȥŔȥƃơ Ŕƃʠȟơȥ

+32 (0)2 543 21 20

Budgeting and forecasting

www.mce.eu

Financial decision-making

info@mce.eu

Typical Participants If you are a Non-Financial Manager in any functional area of responsibility or business department, no matter the industry you are in, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

In Company

More information at www.mce.eu/pmi Dates and locations on www.mce.eu and in the MCE Training Calendar

The instructor did a great job of framing up the topics and repeating the important parts to keep things fresh in your mind. The instructor also provided real business examples to keep things relevant.

Rhonda H.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

72

Finance

The Strategic Controller: Adding Value to Your Organization 5ƟʶƟȊȲɝ ʄǝƟ ˩ȢŔȢƂǨŔȊ ɷȄǨȊȊɷ ʄȲ ȜŔȢŔNJƟ ŔȊȊ LJȲʙɧ ǝŔʄɷ ʄǝŔʄ ƟʶƟɧ˃ controller must wear: number cruncher, custodian, analyst and business partner.

Learn & Practise After participating in this programme, you will be able to:

7ơ˪ȥơ ʋǠơ ɽƃȶɢơ ŔȥƎ ǫƎơȥʋǫljˊ ʋǠơ ljȶʠɭ quadrants of the controller’s job in today’s business environment Controller as number cruncher: Ensure the timeliness and accuracy of ˪ȥŔȥƃǫŔȍ ɽʋŔʋơȟơȥʋɽ Controller as custodian: Establish enterprise-wide controls to safeguard corporate assets and ensure compliance -ȶȥʋɭȶȍȍơɭ Ŕɽ ŔȥŔȍˊɽʋ࡫ 7ơ˪ȥơ budgetary metrics and parameters to ơʽŔȍʠŔʋơ ʋǠơ ˪ȥŔȥƃǫŔȍ ǠơŔȍʋǠ ȶlj ʋǠơ company

Skills & Competencies

Align and apply the functions of the four quadrants of the controller role to a case study

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

€3,450 This programme is delivered in English

ƎʽŔȥƃơƎ Źʠɽǫȥơɽɽ ˪ȥŔȥƃơ Ŕƃʠȟơȥ

Analytical thinking

Register Now

Financial analysis and outlook

+32 (0)2 543 21 20 www.mce.eu

Typical Participants zlj ˊȶʠ Ŕɭơ Ŕ ˪ȥŔȥƃǫŔȍ ɢɭȶljơɽɽǫȶȥŔȍ who has recently been promoted to a ˪ȥŔȥƃǫŔȍ ƃȶȥʋɭȶȍȍơɭ ɢȶɽǫʋǫȶȥ࡬ ȶɭ ˊȶʠ Ŕɭơ Ŕ controllers’ assistant who wants to add value to your organization and career by increasing your effectiveness in the four quadrants of the controller’s job, this programme is for you.

Controller as business partner: bʠɭʋǠơɭ ʋǠơ ˪ȥŔȥƃǫŔȍ njȶŔȍɽ ȶlj ʋǠơ organization

3 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

It was a great programme. The course content and method ȲLJ ƌǨʶǨƌǨȢNJ ʄǝƟ ɧȲȊƟ ǨȢʄȲ LJȲʙɧ ɣʙŔƌɧŔȢʄɷ ɝɧȲʶǨƌƟƌ ʶŔȊʙŔŸȊƟ structure and guidance. The instructor is excellent. This course was well worth the time and funds invested.

Mary H.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

73

Finance

Financial Excellence: Create Value in Your Organization %ƟƂȲȜƟ Ŕ ʶǨɷǨȲȢŔɧ˃ ˩ȢŔȢƂǨŔȊ ȜŔȢŔNJƟɧ ʺǨʄǝ ʄǝƟ ȄȢȲʺȊƟƌNJƟ ʄȲ ǨȜɝȊƟȜƟȢʄ ȊȲȢNJ࢙ʄƟɧȜ ɷʄɧŔʄƟNJǨƂ ˩ȢŔȢƂǨŔȊ ɷʄɧŔʄƟNJǨƟɷ ʄǝŔʄ ɷʙɝɝȲɧʄ the growth of your company. Learn how to differentiate your organization from the competition and impact your company ɝȲɷǨʄǨʶƟȊ˃ ʺǨʄǝ ˃Ȳʙɧ ˩ȢŔȢƂǨŔȊ ɷʄɧŔʄƟNJ˃ࡲ

Learn & Practise After participating in this programme, you will be able to:

Deepen on value creation and its key drivers

Link value creation enablers with various strategic options

Get acquainted with new measurement metrics and their impact on company decisions

ǫȥȇ ʋǠơ ǫȟɢŔƃʋ ȶlj ˪ȥŔȥƃǫŔȍ Ǝơƃǫɽǫȶȥɽ with the overall company strategy

Organise the Finance Team to contribute to value creation

Think about how to implement the value creation measurement metrics

Work on the development program for key team members with HR

Design and implement the balanced scorecard to measure the effective stakeholder value

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

+32 (0)2 543 21 20

www.mce.eu

3 days €3,450 This programme is delivered in English

Skills & Competencies

Register Now

Financial value creation

+32 (0)2 543 21 20

Fˉơƃʠʋǫʽơ ˪ȥŔȥƃơ Ŕƃʠȟơȥ

www.mce.eu

Leadership & team development

info@mce.eu

Financial analysis and outlook

Typical Participants zlj ˊȶʠ Ŕɭơ Ŕ ˪ȥŔȥƃơ ȶɭ Źʠɽǫȥơɽɽ ȟŔȥŔnjơɭ with a minimum of 8 years business experience, management responsibility ŔȥƎ Ŕ njȶȶƎ ʠȥƎơɭɽʋŔȥƎǫȥnj ȶlj ˪ȥŔȥƃǫŔȍ statements, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Without continual growth and progress, such words as improvement, achievement, and success have no meaning.

Benjamin Franklin

info@mce.eu

74

Marketing

B2B Marketing Strategy Get the right tools to create and implement a value-based B2B Marketing Strategy. Include customer centricity, seller-buyer relations, innovation, and customer value propositions in a digital world.

Learn & Practise After participating in this programme, you will be able to:

Create and implement a value-based B2B marketing strategy

Identify the trends that are impacting your industry and how to address them

Understand in greater depth the main categories of customer value propositions and what it takes to provide true value, drive customer loyalty, and create sustainable advantage Integrate marketing strategy in support of your value proposition

Evaluate new forms of collaboration with value chain partners and customers

Identify leadership actions required to align people, processes and metrics in support of your strategy

Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

B2B marketing strategies

Marketing value creation

Craft customer value propositions

3 days â‚Ź3,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a general manager, product, brand or marketing manager on a senior level in an industrial market who has the responsibility for developing and implementing a value-based B2B Marketing Strategy, and who manages the marketing and technology processes that support the strategy, this programme is for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I learned by own experience that workshops in MCE is not a useless waste of time, efforts and money. This is very effective investment in development of itself as professional.

Marat Shayzhanov, Dealer Sales Representative, Toshiba CIS, Russia

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

75

Marketing

Successful Product Management Gain the business skills you need to be a successful product ȜŔȢŔNJƟɧࡲ ƟŔɧȢ ʄǝƟ ʄȲȲȊɷ ŔȢƌ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ȜŔȢŔNJƟ Ŕ ɝȲɧʄLJȲȊǨȲ of products, implement product management planning and understand critical reports, calculate break-even sales formulas and prepare your own marketing plan

Learn & Practise After participating in this programme, you will be able to: Understand the why’s and how’s of the

ɢɭȶƎʠƃʋ ȟŔȥŔnjơȟơȥʋ ɢɭȶƃơɽɽࢗŔȥƎ how to make the best use of it Gain marketing savvy and use it to

perform your job effectively Set priorities and manage the

ɢɭȶ˪ʋŔŹǫȍǫʋˊ ȶlj ˊȶʠɭ ɢɭȶƎʠƃʋɽ ȶɭ service Build effective working relationships

3 days €2,950 This programme is delivered in English

Skills & Competencies

Register Now

Product management

+32 (0)2 543 21 20

Marketing value creation

www.mce.eu

%ʠɽǫȥơɽɽ ˪ȥŔȥƃơ Ŕƃʠȟơȥ

info@mce.eu

Typical Participants If you have at least two years of experience in marketing and are moving to a product management position, or you are a brand marketer or work with one, this programme is for you.

with suppliers and with external and internal business partners

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

¡ŔȥŔnjơ ʋǠơ ˪ȥŔȥƃǫŔȍ Ŕɽɢơƃʋɽ ȶlj

product management

Also Avaliable as

Network and learn from a diverse

In Company

group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

Develop a personal action plan to

implement back at work Practise new skills using real-

business-world examples and exercises over 3 interactive days

I really enjoyed the programme. The facilitator was able to provide real examples from world renowned companies to help illustrate the concepts, theories and practices taught during the course. This made it very easy for me to understand. In addition, there were plenty of opportunities given to me to apply these new teachings to my current company/role in class to practice what I have learned.

Leo C.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

76

Sales

Sales Management for the Newly Appointed Sales Manager Develop your leadership style and skills to set sales strategies and manage a sales team. Know how to build a collaborative ɧƟȊŔʄǨȲȢɷǝǨɝ ʺǨʄǝ ˃Ȳʙɧ ʄƟŔȜ ŔȢƌ ȜŔȢŔNJƟȜƟȢʄ ŔȢƌ ȊƟŔɧȢ ǝȲʺ ʄȲ ˩ȊȊ open positions on your team with the right people.

3 days €3,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: Make a smooth transition to sales

management Win respect by building your

management skills Ensure your team’s productivity

through recruitment, training and coaching skills Fljljơƃʋǫʽơȍˊ ɢȍŔȥࢗŔȥƎ ʋŔɭnjơʋࢗ

customers and territories Successfully plan your logistical

Skills & Competencies

Sales strategies and value creation

Register Now

Leadership & team development

+32 (0)2 543 21 20

Analytical thinking

www.mce.eu

Market development strategies

info@mce.eu

Typical Participants If you are a newly appointed or prospective sales manager who needs the management skills and tools to respond to customer, team and company needs, this programme is for you.

operations and organizational structure Network and learn from a diverse

group of peers from different functions, industries and countries

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

Develop a personal action plan to

In Company

implement back at work Practise new skills using real-

Dates and locations on www.mce.eu and in the MCE Training Calendar

business-world examples and exercises over 3 interactive days

The instructor did a great job using his real world experience to enhance the educational materials. His consistent examples ǝƟȊɝƟƌ ʄȲ ƌƟȜȲȢɷʄɧŔʄƟ ǝȲʺ ʄǝƟɷƟ ʄƟƂǝȢǨɣʙƟɷ ƂŔȢ ŸƟ ŔƌŔɝʄƟƌ to real life. He was very enthusiastic and held my attention for the 3 day class. He tailored the material to fit your exact job and gave great action steps to put into place.

Kaylen H.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

77

Sales

Successful Selling Techniques for the New or Prospective Salesperson Make your sales skills sharp and effective. Understand the LJʙȢƌŔȜƟȢʄŔȊɷ ȲLJ ɷƟȊȊǨȢNJ࡬ ȊƟŔɧȢ ʄƟƂǝȢǨɣʙƟɷ ʄȲ ˩Ȣƌ ȢƟʺ ƂʙɷʄȲȜƟɧɷ࡬ develop relationships and rapport with clients, and close deals effectively to reach your sales targets.

2 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: Identify the behaviours and skills of a

successful sales professional Describe different types of selling

models Identify elements of the sales

framework Understand prospecting basics and be

able to conduct a sales call Use a customer-centred selling

Skills & Competencies

Sales and commercial savvy

Register Now

Negotiation and persuasion

+32 (0)2 543 21 20

Develop networks and relationships

www.mce.eu info@mce.eu

Typical Participants If you are a salesperson, junior account manager, provide sales support, or you are a potential candidate for a sales position who wants to build or revitalize your existing selling skills, this programme is for you.

approach to provide value Choose a closing technique to earn the

business Manage the customer relationship on

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

an ongoing basis Network and learn from a diverse

In Company

group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

Develop a personal action plan to

implement back at work Practise new skills using real-

business-world examples and exercises over 2 interactive days

The facilitator knew how to relay his knowledge in a way that made it easy and exciting to learn. He was also funny so that made the class more enjoyable. He shared real experiences that were relatable and applicable to what was being discussed. He also used others experiences in the class to teach from, giving those participants real insight on the situation that they were facing.

Dinah S.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

78

Sales

Key Account Management in B2B Markets %ƟƂȲȜƟ ȜȲɧƟ ƂȊǨƟȢʄ࢙ȲɧǨƟȢʄƟƌ ŔȢƌ ƟLJ˩ƂǨƟȢʄ Ÿ˃ ȜŔȄǨȢNJ ࠊࠂठ ȲLJ ˃Ȳʙɧ ɷŔȊƟɷ ƂȲȜƟ LJɧȲȜ ʄǝƟ ࠄࠂठ ȲLJ ˃Ȳʙɧ ƂʙɷʄȲȜƟɧɷࡲ

Learn & Practise After participating in this programme, you will be able to: Build strategies to grow your key

accounts Develop powerful key account plans Know how to move from transactional

sales techniques to a strategic selling approach Know how to get to real customer

insight Deep dive into the clients’ organization

structure and decision-making processes Explore the building of powerful

customer value propositions Know how to build long term customer

Skills & Competencies

3 days €3,450 This programme is delivered in English

Sales strategies and value creation

Analytical thinking

Market development strategies

Register Now

Sales and commercial savvy

+32 (0)2 543 21 20

Negotiation and persuasion

www.mce.eu

Develop networks and relationships

info@mce.eu

Typical Participants If you are a Manager responsible (or aiming) for managing Key (Global, Strategic, Major, Large, …) accounts, a Key Account Team Managers or Director or Sales, Marketing, Commercial or Business Unit Managers or Director... this programme is right for you.

enterprise-level relations up to the C-suite

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

Create and manage a Key Account

Team

In Company

Network and learn from a diverse

group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

Develop a personal action plan to

implement back at work Practise new skills using real-business

examples and exercises over 3 interactive days

Marketing is not the art of finding clever ways to dispose of what you make It’s the art of creating genuine customer value.

Philip Kotler

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

79

Human Resources

Talent Management Goes Agile Learn to integrate ‘Business Agility’ into HR and Talent Management practices to thrive in today’s knowledge economy and changing business context.

Learn & Practise After participating in this programme, you will be able to:

Think of agile talent management methods to innovate quickly in your company Diagnose innovation roadblocks in your HR department and present agile solutions Learn agile applications to performance management Network and learn from a diverse group of peers from different functions, industries and countries

Develop a personal action plan to implement back at work

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

Business agility

Leadership & employee development

Innovation and analysis

3 days €3,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a senior HR generalist, Talent Manager, Organizational Developer, or Learning and Development Specialist and want to prepare your organization strategically for the rapidly changing world of work, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

A great person attracts great people and knows how to hold them together.

Johann Wolfgang Von Goethe

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

80

MCE Corporate Club Make your training budgets go even further Management Centre Europe (MCE) is pleased to announce the new MCE Corporate Club that can help you support your learning and development strategy.

Get free registrations on any MCE Open Training Programme Receive free invitations to international business breakfasts Access business focused webinars Get price reductions on all MCE Training Programmes and more‌

For more information

mce.eu/corporate-club

Training Programmes Calendar Communication Skills

Days

Communicating Up, Down and Across the Organization

2

Communicating to Your Sr. Management & Key Stakeholders

4

How to Communicate with Diplomacy, Tact and Credibility

2

Managing Conflict

2

Effective Presentation Skills

3

Effective Executive Speaking

3

JAN

FEB

MAR

APR

MAY

16-17 (BRU)

JUN

JUL

22-23 (FRA)

10-13 (AMS)

January - December 2020

AUG

SEP

11-14 (FRA) 13-14 (AMS)

30-03 (AMS) 12-13 (BRU)

27-29 (BCN)

21-23 (BRU)

22-24 (AMS)

30-02 (FRA) 19-21 (AMS)

Analytical & Thinking Skills

Days

Developing Your Analytical Skills

2

Creative Thinking in Business

2

Critical Thinking

2

23-24 (LON)

Strategic Thinking

2

09-10 (LON)

22-23 (BRU)

05-06 (AMS)

Design Thinking:

2

16-17 (BRU)

15-16 (AMS)

12-13 (FRA)

A Customer-Centric Process for Rapid Innovation

Time Management Time Management

Influence and Negotiation Skills

JAN 27-28 (AMS)

4

Getting Results Without Authority

3

Negotiating to Win

3

Days

The Professional Executive Assistant

4

Communication and Influence for Executive Assistants

3

Management Skills for Administrative Professionals

3

Women in Business

Days

MCE Women's Leadership Certificate Programme

2

Assertiveness Training for Women in Business

3

Executive Presence for Women

2

Leadership Development for Women

3

The Voice of Leadership for Women

3

People Management Skills

Days

Successfully Managing People

3

Managing People in an International Environment

4

MAR

APR

MAY

JUN

JAN

FEB

JUL

AUG

22-23 (FRA)

MAR

MAY

JUN

MAR

APR

MAY

NOV

DEC

OCT

NOV

DEC

OCT

NOV

DEC

19-20 (BRU)

29-30 (BRU)

APR

OCT 05-06 (BRU)

21-22 (AMS)

JUL

AUG

11-12 (FRA)

FEB

SEP

13-14 (BCN)

17-18 (AMS)

2

Days

FEB

30-31 (LON)

Days

Developing Personal Influence and Impact

Executive Assistants & Admin. Professionals

JAN

DEC

19-20 (BRU)

11-12 (AMS) 25-27 (AMS) 09-11 (BRU)

NOV 02-03 (AMS)

03-06 (BCN) 21-24 (BRU)

20-21 (FRA) 27-29 (BRU)

OCT

10-11 (BCN)

SEP 28-29 (BRU)

JUN

JUL

AUG

SEP

27-30 (BRU) 24-27 (BCN) 09-12 (MAD) 23-26 (AMS)

11-14 (BRU) 15-18 (FRA) 13-16 (BCN) 10-13 (LON) 21-24 (FRA) 12-15 (BRU) 16-19 (AMS) 14-17 (LON)

20-22 (BRU)

11-13 (AMS) 03-05 (BRU)

JAN

FEB

28-30 (FRA) 05-07 (AMS)

22-24 (FRA)

MAR

APR

MAY

JUN

11-14 (BCN)

JUL

AUG

SEP

27-30 (BCN)

20-22 (AMS)

OCT

FEB

MAR

APR

17-18 (MAD) 11-12 (KWI)

DEC

17-19 (BCN) 16-18 (AMS)

22-24 (BCN)

JAN

NOV

19-22 (PRG)

MAY

JUN

JUL

11-12 (BCN) 15-16 (BRU)

AUG

SEP

10-11 (LON)

OCT

NOV

DEC

05-06 (AMS) 02-03 (BCN) 07-08 (LON)

23-24 (VIE) 17-19 (FRA)

11-13 (BRU)

05-07 (BRU)

13-15 (AMS) 15-16 (AMS)

02-03 (MAD)

28-29 (VIE)

23-24 (LON)

22-23 (BCN) 10-12 (BRU)

JAN

FEB

09-10 (AMS)

29-01 (LON)

MAR

APR

MAY

JUN

19-21 (VIE)

JUL

AUG

SEP

OCT

NOV

DEC

20-22 (BRU) 17-19 (BCN) 09-11 (VIE) 20-22 (PRA) 11-13 (BRU) 15-17 (COP) 06-08 (BCN) 10-12 (LON) 21-23 (FRA) 19-21 (BRU) 16-18 (AMS) 14-16 (LON) 24-26 (FRA) 23-25 (MAD) 10-13 (BRU)

20-23 (FRA)

13-16 (LON)

21-24 (AMS)

23-26 (BRU) 07-10 (LON)

20-22 (BRU) 10-12 (VIE) 09-11 (MAD) 22-24 (BRU) 11-13 (MUC) 08-10 (COP) 13-15 (LON) 10-12 (BCN) 21-23 (FRA) 05-07 (COP) 02-04 (AMS) 07-09 (LON) Management Skills for New Managers

3

17-19 (AMS) 16-18 (PAR)

25-27 (VIE) 15-17 (AMS)

19-21 (PAR)

30-01 (MUC)

11-13 (MUN) 22-24 (FRA)

26-28 (MUC)

29-01 (MXP)

Leadership Skills

Days

JAN

FEB

MAR

17-18 (BRU)

2

Developing Executive Leadership

3

27-29 (BRU)

The Voice of Leadership

3

20-22 (BRU)

Leading with Emotional Intelligence

3

Leading Virtual Teams

2

16-17 (BRU)

Advanced Leadership Programme

4

03-06 (BRU) 23-26 (LON)

Strategic Leadership for Senior Managers

4

30-02 (BCN)

82

APR

MAY

JUN

JUL

AUG

15-16 (AMS)

Preparing for Leadership

30-01 (AMS)

SEP

OCT

28-29 (FRA) 27-29 (LON)

NOV

12-14 (FRA)

15-17 (FRA)

28-30 (BRU)

15-17 (BRU)

DEC

23-24 (BRU) 14-16 (LON) 30-02 (AMS) 02-04 (FRA)

27-28 (BCN)

23-24 (AMS)

22-25 (AMS)

14-17 (BRU) 10-13 (BCN)

23-26 (FRA) 07-10 (LON)

Agility Management

Days

Leading in a VUCA World

2

Agile Leadership

1

Strategic Agility and Resilience: Winning Strategies for Leaders

Innovation in a VUCA World Managing Chaos:

JAN

FEB

MAR

Leading Disruptive Change and Innovation:

MAY

Mini MBA

2

17-18 (FRA)

3

17-19 (BRU)

5

AUG

SEP

OCT

NOV

21-21 (BRU)

DEC

30-30 (AMS)

11-12 (BRU)

02-03 (AMS) 03-05 (PAR)

20-21 (BRU)

12-14 (FRA)

10-11 (BCN)

07-08 (FRA)

15-16 (AMS)

Days

5-Day Mini MBA

JUL

20-20 (AMS)

2

Your Plan for Breakthrough Growth

JUN 17-18 (MXP)

2

Tools to Set Priorities and Make Decisions Under Pressure

APR

JAN

FEB

MAR

APR

20-24 (BRU) 17-21 (FRA) 09-13 (BCN)

MAY

JUN

23-24 (BRU)

JUL

AUG

SEP

OCT

NOV

DEC

25-29 (BRU) 15-19 (COP) 13-17 (LON) 10-14 (BCN) 21-25 (FRA) 12-16 (AMS) 16-20 (BRU) 07-11 (LON)

16-20 (MAD) 30-03 (AMS)

5-Day Mini MBA for the Chemical Industry

5

5-Day Mini MBA for the Medical Devices Industry

5

5-Day Mini MBA for the Mining Industry

5

5-Day Mini MBA for the Oil & Gas Industry

5

5-Day Mini MBA for the Pharma and Biotech Industry

5

Business Strategy

23-27 (FRA)

Project Management

FEB

2

Successful Project Management

3

Agile Project Management

2

Project Management Excellence:

JAN

Business Finance

3

APR

MAY

JUN

JUL

AUG

OCT

NOV

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

03-05 (LON)

16-18 (BRU) 28-29 (FRA)

10-14 (BRU)

13-17 (BCN)

FEB

MAR

APR

DEC

21-22 (AMS)

22-24 (AMS)

27-29 (BRU) 10-12 (MUC) 02-04 (MAD)

DEC 07-09 (LON)

20-21 (AMS)

JAN

SEP

14-18 (LON)

13-15 (BCN)

09-11 (BRU)

Days

Business Finance for Non-Financial Managers

07-11 (LON) 12-16 (BAS)

22-23 (FRA)

5

The Complete Programme

MAR

FEB

16-20 (BRU) 17-21 (LON)

11-15 (FRA)

09-11 (GVA)

Days

Essentials of Project Management for the Non-Project Manager

13-17 (LON) 22-26 (BCN)

16-20 (BAS)

3

23-27 (AMS) 19-23 (GVA)

23-27 (FRA)

JAN

28-02 (BRU)

11-15 (FRA) 10-14 (AMS)

Days

Business Strategy & Planning for Managers

08-12 (BAS)

27-31 (BRU)

MAY

JUN

25-27 (BRU)

JUL

07-11 (LON)

AUG

27-29 (BCN)

SEP

OCT

NOV

21-23 (GVA)

DEC

23-25 (FRA)

23-25 (AMS) The Strategic Controller:

11-13 (FRA)

3

Adding Value to Your Organization

Financial Excellence:

3

Create Value in Your Organization

Marketing

Days

B2B Marketing Strategy

3

Successful Product Management

3

Sales

Days

09-11 (BRU)

JAN

FEB

Successful Selling Techniques

JAN

FEB

2

Key Account Management in B2B Markets

3

24-26 (BRU)

Days

JAN

BRU Brussels

FRA

BCN Barcelona

COP Copenhagen

BAS Basel

DUS Düsseldor f

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MAR

MAY

JUN

JUL

APR

MAY

FEB

JUN

JUL

AUG

SEP

10-12 (BCN) 14-16 (AMS)

02-04 (BRU)

AUG

SEP

MAY

06-08 (FRA)

OCT

NOV

DEC

NOV

DEC

12-14 (FRA)

JUN

JUL

AUG 10-12 (LON)

19-21 (AMS)

SEP

OCT 26-28 (AMS)

LON London

MUC Munich

VIE

GVA Geneva

MAD Madrid

PAR Paris

WAW Warsaw

KWI Kuwait City

MXP Milan

PRG Prague

Frankfur t

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DEC

28-29 (FRA) 10-12 (LON)

APR

NOV 23-25 (FRA)

15-17 (BRU)

MAR

OCT

10-12 (LON)

11-12 (AMS)

03-05 (BRU)

3

AMS Amsterdam

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APR

23-25 (AMS)

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Talent Management Goes Agile

MAR

11-13 (FRA)

03-04 (BRU)

Human Resources & Talent Management

14-16 (FRA)

09-11 (BRU)

3

Sales Management for the Newly Appointed Sales Manager

05-07 (AMS)

Vienna

83

Key Facts

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1,700

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Providing Learning & Development (L&D) services in the EMEA region

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