As we enter the month of February, we are able to anticipate Valentine’s Day and Family Day while distracting ourselves from the winter that is slowly creeping along. We invite you to enjoy some Valentine’s treats the week of February 10. With Family Day on the 17th, that means our shop will be closed that day to enable all volunteers, customers and staff to enjoy spending time with loved ones. This month also brings on staff development days that
will provide training, networking and skill-building for Lauren, Marielle and Greg on February 4 and for Sean on February 11. This training will be taking place in Kitchener and those staff will not be in on those days, though the shop will run as usual. We continue to be so very grateful for your service, kindness and joy that you each bring to our shop!
Dave
Chellaiah General Manager MCC Care & Share
Volunteer Summary for 2024 2023
Daily Shop Opening Staff Training
To help our shop remain clean and organized, we are asking volunteers who start their shifts before 9 a.m., no matter your role, to focus on emptying carts, tidying up the retail floor, emptying the changeroom clothing racks and ensuring the store is clean. This will allow us to start each day with a clean and organized shop for our customers.
• Sean: February 11 MCCO Professional Development Days
• Brian: February 4
• Lauren/Marielle/Greg: February 5
Additional Saturday Help
We are looking for volunteers who would be willing to work one Saturday morning or afternoon shift a month in their department in addition to their regular shifts. This will help us on one of our busiest days of each week. If you have availability and are willing to help, please let Joel know.
We are excited to welcome 12 new volunteers!
Soha Z.
Kira K.
Lucas P.
Kelly R.
Ben F.
Jade C.
Nancy G.
Leigh C.
Health & Safety Reminders
(Read more about this policy in section 3 of the MCC Volunteer Orientation Manual. If you are not sure where to find the manual, please talk to your Volunteer Manager or General Manager)
If you get hurt, experience difficulties, or see something out of sorts while volunteering with us, we want to know about it immediately. Here are the steps to follow:
• Tell a supervisor or other MCC staff immediately.
• Help them fill out an incident report.
• Offer any helpful suggestions for creating a healthier and safer environment.
Volunteers must report the following to a supervisor/MCC staff immediately:
• All injuries, incidents, and unusual conditions.
• Any missing or defective equipment or protective device.
• Any observed hazards.
• Any risks or potential risks of violence or harassment encountered in the workplace. Thank you for helping us as we continue to provide safe and positive volunteer experiences for all!
MCC Speaks Up Service
If you think someone part of MCC abused their power or did something wrong, you are encouraged to report your concern. Here are some ways to do that:
1. Talk to someone:
A. The supervisor responsible for volunteers at your shop or program
B. Holly McClement, Volunteer Services Manager, hollymcclement@mcco.ca, 519-745-8458 x 366
C. Kim Knight, Human Resources Manager, kimknight@mcco.ca, 226-242-9737
D. Wendy Adema, Director of People and Programs, wendyadema@mcco.ca, 519-745-8458 x 244
2. Use the Speak Up Service:
This is a way to report problems or concerns. A company called NAVEX (EthicsPoint) helps with this. You can fill out a form online or call them on the phone. You can use your computer or a smartphone, and they’ll talk to you in the language you like.
You might want to use the Speak Up Service if:
• You don’t want anyone to know who you are (you can choose to stay secret or give your name).
• You want to report directly into the system MCC uses.
• You can’t or don’t want to talk to a person.
• You feel scared to tell a person.
Ways to use the Speak Up Service: Online: mcc.ethicspoint.com | Mobile: mcc.navexone.com | Call Toll-free: 844-974-5078
There will be posters around the MCC offices, shops, and programs for more information on how to use this service. If you are not sure where to find one, please contact Holly McClement, hollymcclement@mcco.ca 519745-8458 x 366
YEAR 2024 ONTARIO
THRIFT SHOPS
2,820,965 items, including clothing, furniture and household goods, were thoughtfully reused, helping both people and the planet through MCC Ontario Thrift Shops.
VOLUNTEERS
1,801 volunteers embodied compassion and hope for countless lives.
INTERNATIONAL
GLANCE
GLANCE
INDIGENOUS NEIGHBOURS
305 initiatives strengthened local food sovereignty in northern Indigenous communities.
MEAT CANNERY
Construction started on Ontario’s first stationary meat cannery, which will provide essential nutrients to those in need worldwide.
THE RAW CARROT
The Raw Carrot Soup Enterprise provided over 1,400 hours of employment that matters.
MATERIAL RESOURCES
116,125 people received hygiene items, including menstrual health supplies*
EMERGENCY RELIEF
Relief aid shipments reached communities in Malawi, Ukraine, Burundi, Cuba, Ethiopia, South Sudan, Palestine, Zambia and the USA, providing critical support to those in need.
299,458 people received emergency food assistance*
BRINGING HOPE
194 newcomers were welcomed to Ontario, beginning new lives of hope and opportunity.
ADVOCACY
15 advocacy initiatives aimed to create meaningful change and improve the lives of the most vulnerable.
DEVELOPMENT
40,726 people trained in climate-adaptive agriculture practices*
46,247 people now have access to an improved water source*
44,358 people globally received training in human rights*
development and peace in the name of Christ | mcc.org
