iControlling Ivana Višnjid
Direktor plana i analize | Jaffa AD Crvenka
Beograd, 23 dec 2011
1. Portorož 2011
Portorož 2011
• Christof Droste | Managing Director | Hella Saturnus Slovenia
• Leon Tossaint | VP QM/BE | Philips Consumer Electronics | EFQM Licensed Advisor
• Matjaž Robič | vođa controlinga | Si.mobil
• Christian Langmayr | Director Marketing DACH & Distribution EMEA | MicroStrategy
2. Controlling – as tool of operational excellence
Christof Droste
Managing Director | Hella Saturnus Slovenia
Business Excellence (Christof
Droste)
BRZINA - Ključni
faktor za uspeh
(Christof Droste)
PRISTUP- Ključni faktor za uspeh
(Christof Droste)
Controlling / Steering
Controlling / Policing
Controlling
(Christof Droste)
3. Controllers – Key Leaders
for Excellence
Leon Tossaint
Definition of Excellence
(Leon Tossaint )
Excellent Organizations achieve and sustain superior levels of performance that meet or exceed the expectations of all their stakeholders
From EFQM: European Foundation for Quality management
Fundamental Concepts of Excellence
(Leon Tossaint )
Achieving balanced results
Taking Responsibility
Building Partnerships
Adding Value for Customers
Nurturing Creativity & Innovation
Leading with Vision, Inspiration & Integrity
Managing by Processes
Succeeding with People
EFQM excellence model
(Leon Tossaint )
Partnership
Learning,
Business Excellence
Direction
Leadership
RADAR: Elements and Attributes
(Assesment by the Excellence Model)
• Relevance & Usability
• Performance
• Trends
• Targets
• Comparisons
Results
Approach
• Sound Integrated
• Measurement
• Learning & Creativity
• Innovation & Improvement
Assess & Refine (Leon Tossaint
Deployment
Implemented Systematic
Business Balanced Scorecard
4.
Kontrolor – interni savetodavac
na putu ka odličnosti
Matjaž Robič
Kontroling - poslovno izveštavanje (Matjaž Robič)
Kvalitet
Efektivnost
Vaše poslovanje
Vaš menadžment
Informacione
tehnologije
Brzina
Poslovna odličnost
(Matjaž Robič)
Vlasnici Zaposleni
Zaposleni Kupci
Procesi Preduzede
BI / kontroling
Interni korisnici
Okruženje
Komunikacija
Od izveštavanja do odlučivanja (Matjaž
Savetovanje i podrška pri odlučivanju
Robič)
Kako do cilja...?
(Matjaž Robič)
Proces kontinuiranog poboljšavanja
(Matjaž Robič)
5. Leveraging mobile technology for efficient corporate management
Director Marketing
Christian Langmayr
4 Unprecedented Megatrends
Are Reshaping Companies, Industries, and Economies
(Christian Langmayr)
Mobile trends
(Christian Langmayr)
Cloud trends
(Christian Langmayr)
• Spending on public Cloud services is growing 6x faster than IT spending generally.
• By 2014, 31% of net new IT spending will be invested in the public Cloud.
• By 2014, the total market for public Cloud services will be $56B, up from just $17B in 2009.
Social trends
(Christian Langmayr)
Big Data trends
(Christian Langmayr)
5. iControlling
iT&iS i
HVALA NA PAŽNJI...
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