Steps To Manage And Restore Quarantined Files On McAfee

Steps To Manage And Restore Quarantined Files On McAfee

Quarantines files are those which is when scanned is found to be risky for the system. These quarantined items are stored in a secure location on the system and are blocked by the McAfee to use it in future.

Sometimes, the correct files are also marked to be risky by the software but you can remove or restore these wrongly detected items.

Let’s understand it in detail: Solution:

If you are using a computer or a Mac: • Open your computer and double-click on the McAfee Security’s icon to open it.

• Locate the cog wheel icon on the top right of the window and select Quarantined and Trusted Items.

• Now, open Quarantined Items for single files and Quar.

Potentially unwanted Programs for programs.

• Choose particular files or Select all at once.

• Choose: Restore if you wish to restore the items from quarantine or Delete to remove the item from the present list.

Note: If the files you chose were previously detected as risk during scan, then you can delete them form the trusted list. This can be done as clicking Trusted Items option, select the item and then Remove From Trust List.

If you are using a computer or a Mac: • Turn on your Mac device and open McAfee product on it.

• Click McAfee Live Safe internet security console and then select Mac Security.

• Go to Quarantine option and then click the padlock icon.

• Enter the password and then click OK button.

• Now, choose the location, or hold down the Shift key to select the multiple locations.

• Now, choose: Restore to backup the items or Delete to remove the items.

• Select the lock icon to prevent the further changes.

When you recover those files then it will be found on the original location. But, the same file can be detected again as the potential threat. So, if it is important to work on that file then disable the Real-time scan for the temporary basis. Please make sure to disable it temporarily and not permanently otherwise, it will lead to further risk and damage to the system.

Contact our executives via McAfee Support Number +61 388205068 or just email us your query. We will reply to you shortly with proper instructions to solve the problem.

Content source

THANK YOU