MBECONNECT WWW.MBECONNECT.COM
PROFILES
CHECKLIST FOR 2012 COLLABORATION IN DEPTH:
KCP&L with Alpha Energy & Electric, Inc Corporate Supply Chain; Where do you fit in?
STAFFING Corporate Sponsor:
WWW.MBECONNECTMAGAZINE.COM
WINTER 2011
mbeconnect profiles
Editor Eric W. Harland
In this Issue
Staff Writer Caroline Knecht
Welcome to the Winter Issue.........................................P.04
Contributing Writers Herman Schneider Adrianne E. Ford Designers Efrem Duran Katie Starks Profiles Coordinator Caress Gonzales Sales Executives Ronald Harland Emilee Bilyeu
Securing Capital.....................................................................P.06
MBEConnect Profiles Alpha Energy and Electric ........................................................P.08 Bootie Shoe Cover LLC...............................................................P.10 Crescent Construction Services..............................................P.12
KCP&L and Alpha Energy & Electric.........................P.14 Farmers Insurance........................................................................P.18
Digital Prepress Leo Morton
Moonlight BPO..............................................................................P.20
iPad/iPhone Production Ashok Amaran Kunjan Shah
Supplier Diversity Spotlight: McCain Foods.....P.24
Issue Corporate Sponsor KCP&L
Quark Studios................................................................................P.28
Contact MBEConnect Profiles is a publication of MBEConnect. If you have any questions about one of our publications, please contact us at 1.913.742.8166 or e-mail us at info@mbeconnect.com.
New Dimension Logistics..........................................................P.22
Staffing In 2012......................................................................P.26 Too Smart Girls..............................................................................P.30 T-Shirt King.....................................................................................P.32
Where Do You Fit In The Corporate Supply Chain.........................................P.36
Organization Profiles
This magazine is available online at www.mbeconnectmagazine.com and iTunes.com
cnFMSDC.........................................................................................P.40
PODCAST LISTENERS Listen in each week for the Supplier Diversity Podcast
GWBC................................................................................................P.44
3
MBEConnect Profiles I Winter Issue
Upstate New York MSDC............................................................P.42
mbeconnectmagazine.com
from the mbeconnect team...
Welcome to the Winter Issue and a Look Back at Our First Year As the day left on the calendar grow fewer, it’s only natural to reflect on the events of the past year and look forward to what comes next. In the world of business, this is an excellent chance to evaluate the current status of your company, as well as to look forward and assess what needs to change. Articles in this issue of MBEConnect Profiles include a variety of business topics aimed at improving your business in the coming year. From finances and capital, to staffing needs in the current economy, this issue challenges readers to think about expansion, true potential and strengthening their businesses. The businesses and organizations featured as Business Profiles in this issue offer a variety of unique products and services and represent many different areas of the country. As always, we are extremely proud to feature these businesses in our magazine. Here at MBEConnect, 2011 has seen the launch of MBEConnect Profiles magazine and its quick rise to major award-winning publication status. Earlier this year, MBEConnect Profiles was selected as one of Xerox’s Best of the Best recipients, an international award given to handpicked products that demonstrate excellence in print. We are extremely proud to accept this award and look forward to the challenge of improving our services and remain one of the best-of-the-best. Thank you for making the first year of MBEConnect Profiles magazine such a success. MBEConnect Profiles is planning another full year of issues focused on the needs of diverse businesses and highlighting the best M/WBEs in the country. More supplier diversity events and a wider distribution are on the horizon for the magazine in the coming months. Again, thank you for making our first year as a magazine such a success. We look forward to the New Year and the opportunities it brings. -The MBEConnect Team
1 of 3,000,000 inspiring hispanic business enterprise stories
Marcelo Claure – Chairman, President and CEO – Brightstar Corp.
to pioneer the Wireless World, he had to Make soMe noise. Latin America was the wireless world
Working with the United States Hispanic
frontier. Marcelo Claure had an
Chamber of Commerce has helped him make
idea for this great opportunity, but
strong connections and boosted his company
investors didn’t return his calls. He had
to reach even greater heights. The USHCC is
to sell off almost everything he owned in order to co-found Brightstar. But after moving into the black within the first year, people heard him loud and clear. Today, Brightstar helps businesses meet the demands of the ever-changing wireless world.
a strong voice that connects Hispanic Business Enterprises, Corporate Partners and Local Hispanic Chambers to help businesses succeed. We support Brightstar and the nearly 3,000,000 Hispanic Business Enterprises that make America great.
The USHCC Works For You.
USHCC.COM
By Caroline Knecht
Though financial times have been tough, a variety of business capital options are available to diverse businesses to help them expand or even get off the ground. It takes money to make more money in the world of business. Getting that initial seed is increasingly difficult in the post-recession economy, and more so for minority- and women-owned businesses. According to the National Small Business Association, only 59 percent of small businesses obtain sufficient financing for their needs. Whether it is to start a new business or expand on an existing enterprise, securing capital is a vital component to the success of any business. The current status of the American economy has closed or restricted many traditional outlets to capital. Banks are much more conservative with their lending, investors and venture capitalists are often hesitant to get involved. A recent study found that women business owners were more likely than men to use home equity and personal lines of credit to fund their businesses. Use of these finances are traditionally frowned upon, but have become obvious and easy-to-access options for many business owners or prospective entrepreneurs. Fortunately, there are an increasing number of alternative means to secure funding for small and diverse businesses without resorting to personal lines of credit. Securing capital can be the ticket to taking your business to the next level in 2012. Here are a few ways to think outside the confines of traditional business lending and help your business grow to its potential.
6
SBA Loans
Organizations
Loans from the Small Business Administration (SBA) have been a popular choice for small businesses for decades. SBA-backed loans took a sharp hit in the recession, but the Small Business Jobs Act created more funds, higher loan limits, allocations for commercial real estate refinancing, and more opportunities for small businesses. Small businesses can improve their chances for approval with a wellwritten business plan, personal assets that can be used as collateral. The number of SBA loans is again on the rise, so it’s worth applying even if you have been denied previously or if your business needs have changed.
M/WBEs can often receive capital assistance from business and vocational organizations that they are members of, namely the Minority Business Development Agency (MBDA). The MBDA is opening 30 MBDA Development Centers across the country. These centers can assist you with securing capital through lenders, SBA loans and even grants. Last year, MBCs helped their clients gain access to more than $800 million in financial packages, including working capital, equity investments, and bonding.
MBEConnect Profiles I Winter Issue
Turn to your local Chamber of Commerce, as well as the United States Hispanic Chamber of Commerce, National mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Black Chamber of Commerce, or the National Women's Chamber of Commerce for additional programs and resources. Also look into your local or state economic development agency to see if there are programs or grants associated with your industry or ethnicity.
Individual Development Accounts (IDAs) IDAs work like grants, but rely on special savings accounts which have their deposits matched. Participants are generally of modest financial means and must qualify before enrolling. Funds from IDAs must be used for asset-building purchases and often require participation in financial education classes and other training. A directory of participating programs is available through the Corporation for Enterprise Development (CFED).
Forgivable Loans and Grants Many cities and even states have forgivable loan programs for small businesses, meaning that the borrowed money does not have to be repaid if certain goals and requirements are met. These loans work very much like grants and are usually offered by state and local agencies to promote job creation. The SBA, state and local agencies may offer or provide information about forgivable loans.
Micro Loans Microloans come from a variety of financing institutions, non-profits and entrepreneurs and can range from $500 to $35000. The maximum term is 6 years and requires some training and business planning. Loans up to $25,000 usually do not require collateral, but some states are ending or cracking down on programs due to popularity and defaults. Microloans have statistically become popular for female business owners who are starting a small operation.
Peer and Online Lending When all else fails, turn to your peers on the internet. Crowd funding sites have become a popular way to ask for money to start or expand a project. Kickstarter.com, Peerbackers.com, and ProFounder. com, are three of the most well-known peer lending sites. A great way to get an idea going, especially if your business will offer a brand new and innovative product or service. Prosper and Lending Club directly connect investors with borrowers for loans up to $25,000. This tactic is unconventional and not a guarantee, but it can also be a great alternative for those who have run out of more traditional capital acquisition methods.
Of course, these are not the only capital resources available to diverse business owners, but they are less used among diverse business owners. And while you can’t rely on competitions as a guaranteed source of capital, initiative programs like the Make Mine a Million are worth a look. No matter which options you pursue, make sure that you have a thorough business plan and a feasibility study to convince potential lenders or investors that your business will succeed. Capacity, capital, collateral, conditions and character are often identified as the “Five C’s” of credit analysis, and are key components that prospective lenders will explore.
Additional Resources: • SBA Financing Search - Complete this checklist to quickly find financial resources for your specific needs. • Microloan finder via the Association for Enterprise Opportunity • Microloans through Accion • Individual Development Account direcroty at CFED
7
MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
ENERGY and ELECTRIC, INC
Leadership
“Providing our clients with uncompromising level of excellence with integrity from planning to implementation.”
Ike Nwabuonwu - Chairman and CEO GABRIEL OKAFOR - PRESIDENT
“Helping In Powering The Economy.” About Us
Alpha Energy and Electric, Inc. is a certified SBA 8(a), SDB, MBE and DBE energy and electrical Company with over a half century of experience. As a company, Alpha Energy and Electric, Inc. provides its clients with an uncompromising level of excellence and integrity from planning to implementation. The corporate team functions as the backbone and true strength of the company, with over 100 years combined experience in energy and electrical, general and project management, information technology, urban planning and real estate development. This experience is fundamental in our ability to meet our customers’ needs through innovative design build approaches.
Company History
Incorporated in April of 2005, Alpha Energy and Electric, Inc. began providing expertise for commercial, institutional and industrial structures. The company had a humble beginning starting in a two room office space; three years later after establishing itself among the ranks of Midwest’ energy and electrical construction companies, Alpha Energy and Electric, Inc. purchased and moved to what is now its 10,000 sq ft corporate headquarters. In April of 2011, the company began to expand as it opened its second office in Knob Knoster, Missouri. With numerous local and interstate projects under its belt, Alpha Energy and Electric, Inc. has plans to open other office locations outside the Midwestern region. 8
MBEConnect Profiles I Winter Issue
Mr. Ike Nwabuonwu is the Chairman and CEO of Alpha Energy and Electric, Inc. Kansas City, Missouri, USA. He has over twenty five years of broad professional experience in leadership positions, management and information technology. Mr. Nwabuonwu is responsible for overseeing the continued success of the company by setting strategic corporate goals and vision for the company and consequently preserving the company’s culture of profitability and nonnegotiable high ethics. He develops and promotes the company’s vision and strategy for ongoing success. Gabriel Okafor is the President of Alpha Energy and Electric, Inc. Gabriel is responsible for leading overall project strategy, with a focus on business growth and market growth through the development of new clients and building the company’s portfolio of federal government projects. Mr. Okafor is responsible for developing a strategic direction for the company holding firm on our core values and insuring profitable completion of all our projects. Throughout his career in public service, Gabriel acquired a broad range of experiences including project planning, negotiation, management and execution. He has worked with facility developers and owners throughout the greater metropolitan area. Nichole Fulton is the Branch Manager for Alpha Energy and Electric, Inc. Central Missouri office located in Knob Knoster, Missouri. Nichole is responsible for the day to day operations and general management of this location. She is also responsible for maintaining and building current customer relations and contracts. By making a commitment to excellence, Nichole has proven herself to be a valued member of the Alpha Energy and Electric, Inc. family. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
OUR SERVICES
As both a commercial and industrial energy and electrical company, Alpha Energy and Electric, Inc. offers a broad range of energy and electrical services. These services are for use in commercial, industrial, retail, office, and condominium construction for both new and existing projects. Our services include, but are not limited to, the following:
Design Build Installation of Energy and Electrical Systems Power Plant Design and Installation “Going Green” installation of solar panels and wind turbines Thermograph, Inspections, Energy Assessments and Modifications Energy Audit & Retrofitting Services Troubleshooting Services Consulting and Inspection Services Data, Voice, Audio Visual, Fire Alarm and Security Long Term Service and Maintenance Agreements
Beside the scopes identified above which we self-perform, Alpha Energy and Electric, Inc. collaborates with federal contracting officers, developers and facility owners to ensure that projects awarded to our company are fully scoped and implemented. We work diligently to procure and manage the activities of all trades necessary to successfully complete all projects on time and budget.
OUR International STRATEGYPOWER GENERATION SERVICES
Notable Projects
Kansas City Sprint Arena, Kansas City, Missouri The New Arrowhead Stadium, Kansas City, Missouri The New Kauffman Stadium, Kansas City, Missouri Schlitterbahn Vacation Village, Kansas City, Kansas JE Dunn Corporate Headquarters, Kansas City, Missouri Kansas City International Airport, Kansas City, Missouri University of Missouri Kansas City Miller Nichols Library, Kansas City, Missouri Robert Denney Federal Courthouse - Lincoln, Nebraska USDA, Ames, Iowa MU Patient Tower, Columbia, Missouri Whiteman AFB (Longterm Maintenance)
Why Alpha?
Nominated for the 25 Under 25® Class of 2012 2011 FEC Outstanding Business Partner Award Winner 2011 Kansas City Small Business of the Year Finalist (yet to be awarded) Nominated for 2011 & 2012 MAMBDC Supplier of the Year. 2010 MAMBC Playing to win Award Winner Certified SBA 8(a), SDB, MBE and DBE company Signatory to IBEW local union Member of the National Electrical Contractors Association Excellence with Integrity Half a century of combined experience Providing our clients with uncompromising level of excellence with integrity from planning to implementation.
Electricity generation is the process of converting some form of energy into electricity. For electric utilities, it is the first process in the delivery of electricity to consumers. The other processes are electric power transmission and distribution which are normally carried out by the electrical power industry. The electricity generation division of Alpha Energy and Electric, Inc. specializes in building Power Generation plants. A power generation plant is a facility designed to produce electric energy from another form of energy, such as: Heat (thermal) energy generated Fossil fuels Coal Petroleum Natural gas Solar thermal energy Geothermal energy Nuclear energy Potential energy from falling water in a hydroelectric facility
Business Statistics INDUSTRY BUSINESS DATA Industry Served Business Products/ Services
NAICS Codes
ENERGY-ELECTRICAL SERVICES
238210
423610
561210
423620
236220
541690
237130
811118 BIO WEBSITE BIO Brochure
Tel: (816) 421- 6767 Website: www.alphaee.com
CAPABILITY BIOSTATEMENT
1100 E. 34 th st • kansas city, mo. 64109 • Office: (816) 421-6767 Fax: (816) 214-8857 • Email: ADMIN@AlphaEE.com 9
MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Bootie Shoe Cover LLC Advantages of The Bootie Shoe Cover
“We are committed to providing a quality reusable shoe cover that will please your customers, as well as increase your profitability.”
MARLA ELEEN GILLETTE
President, Bootie Shoe Cover LLC
The Answer To Your Dirty Floor Problem About Us
The Bootie Shoe Cover has been in use since 1991. Since that time we have had thousands of satisfied customers from homeowners to a variety of service related businesses, including cable installers, electricians, delivery people and much more. BootieShoe Cover is a woman owned business that is dedicated to providing you the customer with a quality product, that is durable, long lasting, and that will protect flooring of all types. The Bootie Shoe Cover is a nice addition to any service related business that is concerned about their customers flooring or keeping work areas free from dirt and grease that can be tracked in by workers.
Bootie Shoe Covers have a unique design
• • • • • •
Machine Washable No front or back, left or right Sure-grip bottoms-elastic tops Easy to put on over any footwear Lightweight durable material Environmentally friendly
10 MBEConnect Profiles I Winter Issue
• $12.95 per pair--per person 6 months with daily use • Fully Machine Washable • Non-Skid bottoms for traction on all surfaces, even wet surfaces • Lined, keeping dirt,mud, and grease on the inside of the Bootie • Elastic top keeps them snuggly on your shoe or boot, even oversize boots! • Slips easily over your shoes or boots even when standing
Disadvantages of Paper Shoe Covers
• $0.35 per pair--5 per day--$1.75 daily- 6 months= $227.50 per person • Disposable, contributes to our landfills, not green friendly • Little or not protection from skidding • May or may not be hard to fit over larger shoes or boots, and tears easily • Struggle to fit over large shoes/boots, requires being able to sit down to put on
Bootie Shoe Cover Sizes
• Black booties fit mens shoe size 8-17 • Green booties fit mens shoe size 8 - and below and womens size 5-10 Overall Design • Bottoms are made of non-skid Jiffy grip material, with a denim lining--gives good traction on all surfaces. • Bootie Shoe Cover tops are made of water resistant pack cloth, that is machine washable--environmentally friendly. • Tops have elastic-- allows the cover to fit over any footwear. • No front or back, left or right to worry about--allows for ease of use. Bootie Shoe Covers are a must have, for anyone in a service related business, as it promotes good customer relations!
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Our satisfied customers include Pest Control Techs Phone and Cable Installers Home Inspectors Heating and Air Techs Electricians & Plumbers Delivery Men Window Washers Carpet Cleaners Realtors
BOOTIE SHOE VIDEO
“Sleep Country has been using the Bootie for many years. Our delivery teams always put them on before delivering products. They work great and they also help us maintain good customer relations by keeping our customers’ homes clean. We highly recommend using them”.
BUSINESS STATISTICS industry business data industry served business products/services
— P. Shelly… Sleep country, Oregan naics codes
All Service related business/mainly cable installers, home inspectors, delivery companies.
424340
-
Business financial data sales growth %
“We at Comcast, Oregon have used the bootie for many years and are very satisfied with them. Our Technicians find them easy to use and our customers appreciate that their carpets and flooring are left clean after we leave their home.” — Comcast Cable Co. Oregon
number of employees
2009 35% 2
2010 50% 3
2011 90% 3
Business & diversity certifications business/ technical certifications
years
organization
chapter/ affiliation
diversity certifications
1
wbenc
Astra WBA
Comcast, Time Warner, Charter Communications, TVC Communications, Sleep Country USA, Sodexo, New Caledonia
customer references
Bootie Shoe Cover LLC www.bootieshoecover.com
G
RE
EN F I E N DL R
Email: Info@bootieshoecover.com 11 MBEConnect Profiles I Winter Issue
Y
• • • • • • • • •
bootie shoe cover Phone: (360) 903-0992 Fax: (888) 733-0328 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Our Process
“Our main focus has always been to provide the customer with exactly what they need, not what we want to sell them. I think it’s our dedication to that philosophy that has allowed us to continue our growth with every customer.”
Traci Williams
President, Crescent Construction ServiceS, LLC
“Quality, Assured.” About Us
Crescent Construction Services, LLC is a minority (female) owned firm specializing in commercial/industrial commissioning and project management. We have utilized our 50 years of commercial construction experience to engage in more than $1 billion of construction projects over the last 5 years. The majority of this work has been completed in the grocery and retail industry with our involvement extending from engineering assistance well into the maintenance inspection needs of an operating site. The basis of our management team’s career experience matured in the same retail commercial environment we specialize in today. Our understanding of the problems arising from building defects is not limited to their relation to construction and engineering groups. This also encompasses the effects on operations and safety departments, loss prevention, and in the end a company’s ability to service its customers. By providing cost-effective solutions for keeping buildings within specifications we maintain a positive relationship with our customers’ preferred contractors. An intimate knowledge of the industry enables us to use our extensive resources to ensure our focus is always on the best interests of our customers.
12 MBEConnect Profiles I Winter Issue
Our INVeRT program is the key to providing each Crescent customer with true thirdparty quality assurance. INVeRT is a set of clear guidelines based on customer specifications and years of experience utilized not just to diagnose issues, but also to offer cost-effective solutions and prevent these same issues in the future. We call our system INVeRT because when customers encounter problems our program is the catalyst that ensures the project changes direction to move away from the issues and towards the solution.
Services
Drain Commissioning Programs As part of the INVeRT system, Crescent has developed a modified PACP program to evaluate lateral drain systems more efficiently. Specific locations of issues noted during the inspection process are marked, then all problems are categorized and assigned severity codes. Repair recommendations are made based on Crescent research and customer specifications and any issues requiring repairs are tracked through completion and then re-inspected. By working closely with engineering groups Crescent can assist in eliminating costly onsite corrections caused by changes in code or site planning, as well as provide updated accurate as-built conditions for sites with consistent maintenance issues or those requiring renovation. Energy Services Utility cost reductions, even modest ones, can have a tremendous effect on operating budgets. Crescent helps customers locate these reductions with our energy audit program. A recent program developed for an existing customer has provided the potential for a 500% return on the cost of our services in the first year for locations considered to be average energy consumers.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Floor Flatness & Floor Levelness (FF/FL) In today’s retail environment no single building component can have more effect on customer perception of cleanliness than a finished concrete floor. Tens of thousands of dollars spent on decor will seldom be appreciated when a customer’s first impression of a site is that of a dirty floor. When that unsightly tile is a result of a poorly finished floor, no amount of stripping and refinishing will correct the problem. Without a floor specification based specifically on your traffic conditions, customer perception and floor tile maintenance costs will never improve. Project Management Crescent operates under the basic philosophy that all programs must be managed in a manner that maintains a consistent focus on the customer’s best interests. Customers only receive functional and financial benefit from inspection data when the issues are corrected. Commissioning programs must take into account that construction schedules are tight, delays are costly, and accountability is a must. It is extremely important that a commissioning firm retain a working knowledge of industry and customer specific procedures in order to ensure data is procured and conveyed in a timely manner, repairs are scheduled with responsible contractors and their completion is verified, and all issues are reported and tracked to maintain accountability and prevent future occurrences. Thermography/EIFS Inspections Since the 1980’s EIFS has been a standard exterior finish for many US retail buildings. Numerous lawsuits forced building codes to include drainage systems in most wood stud construction, however there are still many areas where building codes do not require the use of flashing or sealants for EIFS installations on commercial metal stud or CMU wall construction. In order to function properly as a waterproof insulated exterior wall covering, EIFS must be architecturally designed and installed in a system. “I am so glad to see that Crescent will continue to be one of my ‘go-to’ development groups for software.” Paul Schottland, Manager, Software Development and Architecture Group, Skanska USA Inc.
ToraLab is a full service developer offering custom solutions for all major mobile platforms including: iOS, BlackBerry, Android, Windows Phone 7, WebOS, & Kindle. In addition to mobile applications, custom web and Mac OS development - TORALAB services are also available. As a division of Crescent, we started our development careers by creating internal applications to provide more efficient service to our customers. After several of these applications garnered attention from the construction industry and development community we began to focus our attention on developing for public consumption.
ToraLab IN THE NEWS ll Business Article ll Tablets in Contruction ll App-etite for Construction ll App Builders in Construction
BUSINESS STATISTICS industry business data industry served business products/ services
construction services
naics codes
541350
238990
Business financial data
2009 sales growth % number of employees
12
2010
2011
37% 15
20% 20
Business & diversity certifications business/ technical certifications
years
organization
chapter/ affiliation
diversity certifications
4 1
WBENC
GWBC
HUB
N. Carolina
customer references
Food Lion LLC, Harris Teeter Inc, Southern Company, Skanska USA Inc, Darling International Inc, and John S Clark Company LLC.
www.crescentconstructionservices.com CONTACT
EMAIL: traci@crescentconstructionservices.com 13 MBEConnect Profiles I Winter Issue
PHONE: (704) 633-9697 FAX: (704) 633-2795 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Collaboration In-Depth:
KCP&L with ALPhA EnErgy AnD ELECtriC, inC. By Caroline Knecht
14 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Energy leader KCP&L sees real results from its Light Source supplier diversity mentoring program through its participant and supplier Alpha Energy and Electric, Inc. With 15 generating facilities covering 18,000 square miles, KCP&L has served as the full-service energy provider for the Kansas City, Missouri area since its founding in 1882. Supplier diversity has become a major part of the company and its growth in recent years. "For more than 25 years, KCP&L’s Supplier Diversity initiative has opened doors to minority, womenowned and small businesses and helped them to succeed in their endeavors,” says Valerie Coyazo, the Supplier Diversity Manager at KCP&L. Founded on the principle that community is only as strong as the businesses that support it, the supplier diversity program at KCP&L strengthens area businesses in order to help the local community and economy. Supplier diversity at KCP&L goes well beyond just doing business with local diverse businesses; instead KCP&L focuses on forming lasting business relationships that lead to long-term success. As an integral part of the company, supplier diversity initiatives are supported from the top down. "Our CEO Mike Chesser believes it’s important to tap into the power of our region’s diverse supplier base because it strengthens our company and fuels our community’s economy,“ says Ms. Coyazo. One way this is accomplished is through the Light Source program, which pairs a local minority- or women-owned business enterprise (M/WBE) with a senior KCP&L Executive, who serves as a mentor to the business. These executives offer guidance and support to the participating M/WBEs. “These businesses are an essential component of our local economy. That’s why we take the time to mentor and nurture our
15 MBEConnect Profiles I Winter Issue
business partners in the community through KCP&L’s Light Source mentoring program and other various supplier development activities,” notes Ms. Coyazo. The mission statement of the Light Source program states that the program aims “To mentor emerging diverse suppliers in distressed areas of our communities helping them develop, grow, and become viable business partners.” The phrase “Improving life in the communities we serve” is the cornerstone of KCP&L’s Guiding Principles and it is also the backbone of KCP&L’s Light Source program. M/WBEs in the Light Source program are provided training through internal and external programs in the areas of finance, risk management, general business, training, networking and the procurement process. Executives also work with the KCP&L supplier diversity team to connect participants with subject matter experts. “All of our officers and a procurement advocate are assigned at least one supplier to mentor. They assist them in introducing them to the right people in our company to start building a relationship, help them with their business plans, marketing materials, training and introductions outside of our company,” states Ms. Coyazo. These talented participants add a great deal of value to the Light Source Program. “A supplier diversity advocate is only as good as the people that support them, without the top down support and the procurement team support the program would not be as powerful as it is," says Ms. Coyazo.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
M/WBE suppliers can participate in the Light Source Program from one to three years, with approximately 20 diverse businesses participating at a time. Since its creation in 2007, the Light Source Program at KCP&L has provided several diverse businesses with resources and led to improvement. One recent success story is current program participant Alpha Energy and Electric, Inc., a certified SBA 8(a), SDB, MBE, DBE company focused on electrical and energy needs located in Kansas City. Alpha Energy and Electric, Inc. provides a variety of services, including installation of energy and electrical systems, energy assessments, solar energy services, and other energy services. Alpha Energy and Electric, Inc. is entering its second year in the Light Source program and has benefited greatly from its participation. For Alpha Energy and Electric, Inc., participation in the Light Source program has led to several business opportunities directly in line with their offered services. “We are just thrilled by the opportunities presented to Alpha Energy and Electric, Inc. by KCP&L and for our desire to do more for our community and economy,” says Gabriel Okafor, President of Alpha Energy and Electric, Inc. Through the Light Source program, Alpha Energy and Electric, Inc. is able to continue its mission of “helping in powering economy. “
now serves on the advisory board of Alpha Energy and Electric Inc. due to this collaboration. Through this program, Alpha Energy and Electric, Inc. has also had the opportunity to communicate directly with Mike Chesser, Chairman and CEO of Great Plains Energy and KCP&L. “The procurement advocates are dedicated to working with suppliers in our community and to including them in bid opportunities,” says Ms. Coyazo. "Alpha has been introduced to many other companies in the Kansas City area through our program and received contracts through the introductions. They have updated their marketing materials based on feedback from their mentor. They have become more involved in the community and helping others in the community. One of the most important parts of their development is the relationship building with the officers in the company and the people they have been introduced to in the community," adds Ms. Coyazo.
Alpha Energy and Electric, Inc. has participated in a number of projects with KCP&L over the course of their involvement in the Light Source program. "The first group effort was a project involving the installation and monitoring of energy efficient appliances in the designated Green Impact Zone," notes Ms. Coyazo. Now several additional collaborations have developed Alpha Energy and Electric, Inc. was partnered with KCP&L between Alpha Energy and Electric Inc. through participation in the Light Source Program. First, Alpha Executive Kevin Bryant as their Champion. Mr. Bryant Energy is preparing to install energy smart thermostats in currently serves as the Vice President Investor Relations over 1,600 homes in the Kansas City area through KCP&L. and Treasurer at KCP&L. Mr. Bryant has provided a great Alpha Energy and Electric Inc. is also part of the EPRI deal of guidance to Alpha Energy and Electric, Inc., Monitoring Project, which includes a grant funded by showing them not just what they can offer KCP&L as a supplier, but also providing feedback and recommending the United States Department of Energy designated improvements for the business where needed. Mr. Bryant as funding for a SmartGrid project in Kansas City.
16 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Some of the homes involved in the program will receive energy efficient appliances. On October 28, 2011, Alpha Energy and Electric, Inc. was included in a media event with KCP&L, the Kansas City Missouri School District, the office of U.S. Congressman Emanuel Cleaver II and Brightergy to announce a new initiative. This large collaboration, known as the Solar Array Project, will lead to the installation of 100 kilowatt solar PV panels at the Paseo Academy of Fine and Performing Arts. as a part of KCP&L's SmartGrid Demonstration project. This solar array is the first of its kind in the school district and will be the largest solar array in the Kansas City metropolitan area. Excess electricity generated from this project will be fed back into the electrical grid system. Collaborations like these are just one reason why Alpha Energy and Electric, Inc. is so pleased to be a part of the Light Source Program at KCP&L. Though Alpha Energy and Electric, Inc. has been involved in the Light Source program for almost two years, they still have several goals to accomplish while involved with the program, according to Mr. Okafor. “Our expectations are to continue to build and enhance our business systems and processes, cultivate a very strong relationship with an industry leader like KCP&L and expand our portfolio of renewable energy projects.” Alpha Energy and Electric, Inc. is especially interested in projects that use solar, wind and other non-traditional energy sources. “This relationship, working with an industry leader of the caliber of KCP&L, will help us
17 MBEConnect Profiles I Winter Issue
meet our goals and empower our community and economy” says Mr. Okafor. Collaboration between suppliers and KCP&L does not end upon completion of the program, "When a supplier graduates from our program they go into our light source Alumni program, they are no longer mentored by an executive of the company. But, they can call the supplier diversity manager, the procurement advocate or the executive any time they like after the program," adds Ms. Coyazo. Success stories like that of Alpha Energy and Electric, Inc. serve as a great source of happiness and pride for Ms. Coyazo and other members of the KCP&L team. “I am proud to be able to assist diverse suppliers daily and it makes me feel good when I go home at night knowing that I helped a supplier by introducing them to someone inside or outside our company and hopefully making a difference for them," says Ms. Coyazo. “I am very proud of our procurement team, and several procurement advocates have received awards from the Mid-America Minority Supplier Development Council (MAMSDC) for their work with diverse suppliers.” Thanks to the Light Source program and other inclusion initiatives, KCP&L has exceeded its diverse spend financial goals in each of the last three years and become a prime example of a successful supplier diversity program. The future looks very bright for KCP&L and the businesses involved in its supplier diversity initiatives.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Services
“My goal is to exceed all my customers expectations” Noemi Jurado
Owner/Agent - Farmers Insurance
We Get You Back Where You Belong About Us
For more than 80 years Farmers has been one of the largest and most respected names in the insurance industry. Our commitment to good corporate citizenship includes improving the communities where our customers, agents and employees live and work. Working in the insurance industry for over 12 years, Noemi Jurado has come to really know the business. She recently opened up her own agency with Farmers in April 2011. Her goals are to over exceed in her customer service and to make insurance buying as painless as possible. She plans on continuing her education in the industry and soon provide financial services. Noemi is a bilingual agent and works closely with the Hispanic community and tries to involve herself in programs geared to educate our future generation. Whether you're looking for auto, homeowners, life, or specialty coverage, I will help you select the right products to fit your insurance needs. To learn more about Farmers’ products and services, check out the information below or feel free to contact me at any time.
18 MBEConnect Profiles I Winter Issue
Auto Farmers offers a variety of auto insurance products and services to fit your needs. In case you're involved in an accident, auto insurance provides financial protection for you and your family. It pays for damages and injuries caused by the accident and for repairing or replacing your vehicle if it is damaged or stolen. Contact me today for the coverage and protection that best fits your auto insurance needs. Home Whether you are a homeowner or a renter, Farmers offers coverage for protecting you, your home, and your belongings. Contact me for information about insuring your home and your valuables. Contact me for the protection that best fits your home or renters insurance needs. Life Are your loved ones protected if something happens to you? Farmers offers life insurance products to help make sure that they are taken care of if you can’t be there. It’s my job to help you prepare for an unfortunate loss so that you can have peace of mind. Contact me today for the coverage and protection that best fits your life insurance needs. Business As a business owner, you spend many hours working and developing your business. But have you thought about what would happen to your business should you or your partner become disabled, or worse, die? To preserve the future of your business, it is important to create a business continuation plan. Farmers offers comprehensive products and services for business owners. Contact me for more information today.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Motorcycle Farmers offers motorcycle insurance through Foremost, the national leader in specialty insurance. Choose the motorcycle insurance that gives you real peace of mind while you ride. Our specialized motorcycle policies provided outstanding standard and optional coverages, including coverage for accessories, safety-related gear, and much more. Contact me to learn more about Farmers motorcycle insurance needs. Recreational Farmers provides specialty insurance products through the Foremost Insurance Group of companies. Foremost has been a member of the Farmers Insurance Group of Companies since March 2000 and leads the industry in insuring recreational vehicles such as boats, personal watercraft, ATVs, snowmobiles, etc. For more information on Farmers specialty products, please contact me at any time.
Farmers, along with Fox Sports, created the “Farmers Student Athlete Citizen Award “ a community award recognizing athletes performing outstanding work in their community. This award is presented on Fox Sports and their affiliate stations. The award demonstrates no matter what level of athlete you are, it’s how you give back and help others that truly demonstrate success. Volunteer program In addition to financial support, Farmers people volunteer their time, talent and skills in their communities. Our volunteer program, Partners in Pride, tallies hundreds of thousands of hours from the more than 30,000 Farmers agents, employees and retirees around the country.
Learning And Planning
Frequently Asked Questions
FARMERS IN THE COMMUNITY
Charitable giving Farmers is the number two contributor to the March of Dimes, raising nearly $25 million over the past two decades through March for Babies participation and the creation of our own “Be a Hero for Babies Day” where agents, district manager and employees take community fund-raising to the next level. We also fund hundreds of organizations in our agents’ local communities. Agents who are involved with Little League, Habitat for Humanity or the American Cancer Society, to name a few, partner with Farmers to help make a financial contribution to the charities they feel so strongly about. Educational materials Junior High and High School students benefit from Farmers through award-winning lesson plans and historical documentaries, such as Freedom’s Song, a documentary highlighting significant milestones in the history of the African-American experience during the past century. It includes living testimonials designed to put a personal face on the actual historical events featured in the film.
BUSINESS STATISTICS industry business data industry served business products/ services naics codes
524113 524126
524114 525190
Business & diversity certifications business/ technical certifications
years
organization
chapter/ affiliation
diversity certifications
1
NAPW
KANSAS
www.farmersagent.com/njurado
High school sports Farmers partners with 17 high school athletic associations nationwide, filling the gap left by budget cuts, to support all high school sports in big cities and rural communities. In several states, aside from sponsoring games and playoffs, Farmers has created academic-athletic scholarships recognizing the accomplishments of high school athletes on the field, in the classroom and in their communities.
EMAIL: njurado@farmersagent.com 19 MBEConnect Profiles I Winter Issue
insurance
iClaim CONTACT
500 E Santa Fe St Ste C Olathe, KS 66061 PHONE: (913) 440-0205 FAX: (913) 667-2090 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Personalized print with the name, address, and other personal data that is unique to each prospect or customer makes them feel special, important, and best of all, more likely to take action and save your card.
“Our goal is to help your company grow!”
Brenda Grigsby
President, MOONLIGHT BPO
Do What You Do Best, Outsource the Rest! About Us
Our team is made up of experts who have all brought their specialization from other print-only, statement-only, or mail only shops to Moonlight BPO so that we can offer you every specialty under one roof. One person will “lay it out” and another will “play it out,” but the entire team works together to get it done right. Ours is a more thorough process than you’ll find elsewhere. From sales order, to sample print, check, and approve, we strive for your 110% satisfaction. We have at least 3 quality control checks whereas you’d be lucky to get one check in most other print shops. And, we continually improve the process and stay on top of postal requirements, technology, and compliance standards. Why do we take so many extra steps? Because our job is to make you look good, and help your business grow. That’s a bottom-line difference you can count on and one your customers will notice, guaranteed.
Services
Direct Marketing Personalized print pays off big time with an average of 34% higher response rates that come in to you 35% faster! As if that wasn’t enough reason to personalize your printing, your customer retention rates can increase by almost 50% because you’re treating them like you know them personally. 20 MBEConnect Profiles I Winter Issue
Printing It’s rare to find all of the printing and related capabilities we offer under one roof. Whatever you need printed, we can do it. We even print on chocolate! Plus, we specialize in personalization (variable digital printing) and have graphic designers ready to make your vision a reality for paper or electronic delivery. • Financial, medical, utility, invoices, statements, late notices • Bank, medical, and other invoices, statements • Bankruptcy and collection notices • Personalization, and variable data • Direct Mail marketing pieces • Brochures, newsletters, business cards, etc. • Data Processing & Security • Transpromo • Tax Documents • Transactional Document Printing • Form/Letter Printing Send us anything and we’ll print it! We’ll also fold, staple, tab, score, perforate, emboss, foil stamp, die-cut, comb or coil bind, collate, and more. Imaging and Scanning Our imaging solution is faster than most solutions on the market today. The digital platform leverages innovative technology, workflow, and production best practices that result in increased productivity and speed to meet project deadlines. In addition to electronic documents, paper documents are still a large part of the business industry today. Our services include, but are not limited to, medical records, loan documents, and legal information. Moonlight BPO will efficiently scan paper documents to TIFF or PDF formats so they can be loaded into your review platform. We have the capacity to scan millions of pages per month. Statements Just load your files into our secure, password-protected FTP site and we’ll print, fold, insert other materials if you’d like, and mail them off to your customers. All of this within 48 hours using strict quality control procedures that assure 100% accuracy every time. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
eStatements & Online Bill First, the service provides an easy way for you to share the document with your customer and get his approval first. Second, this service provides a convenient archive of the documents for your customers and the customers of your customers. Your customer can have a sign on that lets him see all of his documents and do searches on specific dates, names, or account numbers. Their customer will be given access only to documents that are specific for his account. In either case, they can save those documents to a file, print them, or email them in the form of a PDF. Third, this is a payment processing service where the customer can make payments either with a credit card or as an ACH payment. This is a quick convenient way to pay an invoice that reduces the lag time for payment to your customer. TransPromo TransPromo is a compound expression formed from the words “transaction” and “promotional”. It is the print industry’s answer to the customers’ question of why to print transactional statements in color. By adding relevant messages to transaction documents, companies can strengthen relationships and increase revenue. TransPromo documents combine CRM Customer relationship management and data mining technology with variable data printing and location intelligence. This powerful combination reduces the Moonlight BPO of traditional statement printing by sharing the print spend with a marketing spend while reaching the prospect base of all existing customers. Trade Show Tips Moonlight BPO’s variable print technologies (VDP) allow for on demand delivery of rich content personalized material. Historically, trade show exhibitors hand out hundreds or thousands of corporate brochures virtually all of which a) replicate your website content, b) are not given to qualified (or even interested) buyers, and c) are discarded prior to or during attendee departure. Mailing Services • Pre-sorted First Class Mail • Presort standard • Tabing • Match Mailing • List, Inserting
• • • •
Industries Financial Medical Utilities
requiring overhead. Outsourcing the processing of variable imaging documents reduces for office space, staff, equipment and postage, and can even enhance cash flow due to the more rapid billing process.
Diversity
When you bring diversity into your partnerships to include minority, woman-owned vendors, the equal-access opportunities to all, your company is more likely to be looked upon favorably by the public, other businesses, and city, state, and federal agencies. Moonlight BPO has qualified as a minority owned business under the guidelines established by Novation, the supply company of VHA (a national network of not-for-profit health care organizations) and University HealthSystem Consortium (UHC) - an alliance of more than 100 academic medical centers and 200 of their affiliated hospitals representing approximately 90 percent of the nation’s nonprofit academic medical centers.
Business Statistics INDUSTRY BUSINESS DATA Industry Served Business Products/ Services
NAICS Codes
541860
518210
541511
519190
323115
323110
541512
561990
561410
493190
541513
811212
561439
561431
BUSINESS & DIVERSITY CERTIFICATIONS Business/ Technical Certifications Diversity Certifications
Years
Organization
Chapter/ Affiliation
7
WBE
Oregon
4
WBENC
ASTRA
www.moonlightbpo.com
Why Outsource
In the past 10 years, outsourcing has been the number one cutting tool used by businesses wanting to focus more on marketing their products and services and less on tasks Email: info@moonlightbpo.com 21 MBEConnect Profiles I Winter Issue
Medical and Financial
BIO CAPABILITIES
Moonlight BPO 2491 NE Twin Knolls Drive Suite 102 Bend, Oregon 97701 Phone: (541) 382-8402 Toll free: (866) 348-9791 Fax: (541) 617-1831 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
NDLX...Today’s solution for today’s comprehensive Logistics demands - A proven extension of our customers Supply Chain!
“No matter where in the world your business takes you, we’ll make sure your freight gets there too.”
Patrick Bosworth - President, CoO
New Dimension Logistics
You Ask, We Deliver… No Excuses About Us
New Dimension Logistics, LLC (NDLx) is a young, aggressive and dynamic freight forwarder. Established in 2007, NDLx prides itself on its exceptional service, ability to meet tight time constraints, deadlines and service to a multitude of industries. The company offers global air and ocean cargo services at all major U.S and international ports. Our global service partners are carefully qualified freight forwarders and Logistics professionals, so you can trust us to make sure your cargo gets where it’s going intact and on time. NDLx delivers a full range of customized international supply chain solutions through our unique network of agents, warehouse capacity owners (WCOs™) and 3PL Transportation capacity providers. NDLx is more than a full-service global logistics and expedited company; we are an extension of our customer’s enterprise. NDLx is a non-asset based global logistics and expedited services provider offering an exhaustive menu of domestic and international supply-chain solutions for the large and small shipper. Should your supply chain demands take you around the corner or across the globe, one call completes it all. Our 24-hour staff operates around the clock to ensure your freight properly gets coordinated with precise predictability. 22 MBEConnect Profiles I Winter Issue
Services
New Dimension Logistics, LLC is an Integrated Transportation Solutions Provider offering our customers One-call Solutions for a variety of Services: Air, Truck, Ocean, Intermodal, and Supply Chain Services. From order fulfillment, transportation management and orchestrated delivery to specialized customs-clearance; New Dimension Logistics, LLC has the resources, Technology and alliance partners to quickly move components from one end of the chain to the other and back again if needed. Air – The growing globalization of the economy means your business might be shipping to and from destinations beyond your traditional markets. Ocean – NDLx offers global ocean freight services at all major U.S. and international ports. Our global service partners are carefully qualified ocean freight forwarders and licensed non-vessel operating common carriers. Supply Chain Services – Our unique network of independent warehouse capacity owners ensures you get the best, most cost-effective customized solutions for your shipping operation. Ground – NDLx delivers excellence in comprehensive OTR logistics services, including truckload and less-than-truckload services throughout the United States, Canada and Mexico. Intermodal – NDLx has contracts with all of the major railroads and stack train operators, offering competitive pricing for reliable doorto-door service throughout the United States, Canada and Mexico. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue One-Call Solutions for a Variety of Services
Leadership
The logistics solutions you need.
The Company Executive Team continues their focus to The service you deserve. develop an integrated global network that would move airfreight anywhere on the planet, faster and more reliably than any other company. It’s the inherent understanding of executive team members C.E.O. Kurmmell W. Knox, President/C.O.O. Patrick Bosworth, and Executive V.P. Kenneth Knox that develops strong relationships with partners for a Win-Win basics to better serve customers.
AIR
GROUND
No matter where on earth your business takes you, we’ll make sure your freight gets there, too.
New Dimensions Logistics, LLC delivers a full range of international supply chain solutions through our unique network of agents, warehouse capacity owners (WCOs TM) and third-part transportation capacity providers. • • • • • • • •
Global Air & Ocean Freight Forwarding Onboard Hand Courier Service Customs Brokerage 3PL/Transportation Management Truckload & LTL Intermodal Services Warehousing Onboard Hand Courier Service
Chief Executive Officer, Kurmmell W. Knox brings accomplishments from such companies as Grand Trunk Western Railroad, Ford Motor Company, Fuller & Henry, PLLC and Whalen and Company, with expertise in consulting, business law, transportation, customer service and technology. In addition, he has worked on the executive level to implement the legal regulatory and compliance functions of the nation’s first African-American owned national telephone company. Mr. Knox earned a B.S. in Organizational Communications and a M.A. from Eastern Michigan University. He also earned a J.D. from the University of Toledo College of Law. President/Chief Operating Officer, Patrick Bosworth boasts a history of achievement in sales, marketing, operations and management, as shown by awards, sales growth and rapid advancement at companies such as American Honda, IBM, CSX, Unisys and most recently FedEx. At FedEx, Mr. Bosworth conceived, developed and managed the Express Support Desk for General Motors Corporation, FedEx’s largest commercial customer, increasing revenue. Mr. Bosworth earned BS Degrees in Industrial Engineering and Finance from Drexel University and M.S. Degrees in Industrial Engineering and Transportation Planning from Morgan State University.
The growing globalization of the economy means your business might be shipping to and from destinations beyond your traditional markets.
NDLx provide timely high quality services, through our dedicated experienced professionals, keeping up to date on the evolving Government regulations, through ongoing training, while insuring the highest levels of customer satisfaction.
NDLx delivers excellence in comprehensive OTR logistics services, including truckload and less-than-truckload services throughout the United States, Canada and Mexico.
Our unique network of independent warehouse capacity owners ensures you get the best, most cost-effective customized solutions for your shipping operation.
OCEAN
INTERMODAL
NDLx has contracts with all of the major railroads and stack train operators, offering competitive pricing for reliable door-todoor service throughout the United States, Canada and Mexico.
NDLx offers global ocean freight services at all major U.S. and international ports.
BUSINESS STATISTICS industry business data industry served business products/ services
Global Air & Ocean Freight Forwarder
naics codes
481112
488510
Business financial data
2009 $2.3M number of employees 7 sales growth %
2010 $4.1M 8
2011 $18M 15
Business & diversity certifications business/ technical certifications
diversity certifications customer references
Executive Vice President, Kenneth R. Knox has won numerous awards and received regular advancement throughout his career. Starting in 1966 as a Conductor and ending with his retirement as a Manager of Operations for Grand Trunk Western Railroad and later Canadian National Railroad. He has implemented numerous processes and led many divisions, while developing expertise in the transportation industry. A frequently called upon expert witness during his tenure with the railroad, he continues to be sought out for his advices on cutting transportation costs, while delivering superior service. Kenneth earned a B.A. in Theology from Destiny University. He has also completed coursework at the University of Wisconsin, in Madison and Northwestern University in the area of Transportation Management.
EMAIL: info@ndlx.us 23 MBEConnect Profiles I Winter Issue
SUPPLY CHAIN SERVICES
CUSTOMS BROKERAGE
years
3
organization
chapter/ affiliation
NMSDC
Michigan Minority Supplier Diversity Council
Nexteer, Revstone Contech
ndlx.us NDLx BIO One Sheet
New Dimension Logistics
12625 Universal Drive Taylor, MI 48180 toll free: (866) 968-NDLx (6359) Fax: (734) 992-4331 mbeconnectmagazine.com
Supplier Diversity
Sp tlight McCain Program: McCainFoods FoodsSupplier SupplierDiversity Diversity Program: More Morethan thanSkin SkinDeep Deep
M
cCain Foods Foodswas wasfounded foundedinin Florenceville, NewBrunswick, Brunswick, Florenceville, New Canada in 1957 by Harrison and Wallace Canada in 1957 by Harrison and Wallace McCain.The Thecompany companyisisthe thelargest largest McCain. potato processor in the world, and potato processor in the world, and aa leader in frozen food production as leader in frozen food production as well. well. With 50 factories around the With 50 factories around the world, it’s world, it’s processing facilities are processing facilities are found on six found on six continents and generates continents generates worldwide worldwideand sales of $6 billion CDN. sales of $6 billion CDN. McCain has been a global supplier to McCain has been a globalfor supplier to McDonald’s restaurants over 30 years. Today,restaurants the McCain/McDonald’s McDonald’s for over 30 relationship still runs deep: McCain years. Today, the McCain/McDonald’s Foods is thestill largest supplier relationship runs worldwide deep: McCain of French fries to McDonald’s. In fact, Foods is the largest worldwide supplier one in every three French fries consumed of French fries to McDonald’s. In fact, around the world are from McCain. one in every three French fries consumed around the world are from McCain. McCain has a history of working with minority growers. According to Calvin McCain has a history of working with Eakins, McCain’s supplier diversity minority According to Calvin manager,growers. the company relies on its Eakins, McCain’s supplier diversity Potato Farmers Initiative to locate manager, the company relies on its minority white and sweet potato growers. Potato Farmers Initiative to locate Calvin Eakins lot of potato experience in minority whitehas andasweet growers. supplier diversity. Before being hired by McCain tohas grow their diversity spend Calvin Eakins a lot of experience in and increase their exposure to diversity supplier diversity. Before being hired suppliers, Calvin worked in supplier by McCain to grow their diversity spend development and diversity at ConAgra and increase their exposure to diversity Foods in Omaha, NE and served as the suppliers, Calvin worked in supplier Board Chairman of the Great Plains development and diversity at ConAgra MSDC. Foods in Omaha, NE and served as the Board Chairman of the Great Plains Currently, minority growers make-up MSDC. 50% of the company’s diversity spend. McCain’s goal is to increase its minority supplier spend to 5% over make-up the next two Currently, minority growers to three years. 50% of the company’s diversity spend. McCain’s goal is to increase its minority Eakins has found thatover there some supplier spend to 5% theisnext two resistance among minority growers to to three years. become certified, which is part of the Eakins has found that there is some resistance among minority growers to
criteria McCain uses towhich evaluate them firsttoapproach to Calvin become certified, is part of the Although our “I had demonstrate to McCain how it as suppliers. The growers believe that we money did notand getgain efficiencies. criteria McCain uses to evaluate them was unsuccessful, could save companies that work with growers, discouraged. ” as suppliers. The growers believe that Although our first approach to Calvin like McCain, ConAgra, and Simplot, companies that work with growers, was unsuccessful, we did not get will contract the acreage to grow Inter-City went out to McCain’s plants like McCain, ConAgra, and Simplot, discouraged. ” their products without their having and interviewed their people. When will contract the acreage to grow their to make the disclosures essential for they felt that had enough information products without their having to make Inter-City went out to McCain’s plants and certification. Eakins is hoping that about McCain and its needs, they the disclosures essential for certification. interviewed When they felt assistance from the National Minority presented the companytheir withpeople. a detailed Eakins is hoping that assistance from the that they enough information about Supplier Development Council budget.To make surehad they fulfill their National Minority Supplier Development andon itsbudget, needs, they presented the (NMSDC) will help make the growers contract onMcCain time and Inter(NMSDC)and will the helpvalue makeofthe City createdcompany with a detailed budget.To make awareCouncil of the benefits three distribution centers growers aware of the benefits and the that gave them sure they fulfilled their contract on time certification. valuable proximity to McCain plants. value of certification. and on budget, Inter-City created three distribution centers that gave them Persistence,valuable coupledproximity with research, to McCain plants. knowledge gathering and infrastructure improvements Persistence, coupledallowed with research, Inter-City to land a contract with knowledge gathering and infrastructure McCain Foods and make it a success. improvements allowed Inter-City to land a with McCain “It’s crucialcontract that a company doesFoods its and make it success. homeworkaand studies its potential customer to determine how best to “It’sacrucial that needs, a company does its provide what company ” notes homework and studies Bruce Fleisher of Inter-City Supply.its potential Calvin Eakins “Calvin opened doors McCain so customer toat determine how best to Manager Supplier Diversity & Indirect Purchasing we could talk to staff and get the provide what a company needs,” notes information we needed an Supply. Bruce Fleisherto of create Inter-City Outside of the grower population, effective plan. ” Calvin Eakins “Calvin opened doors at McCain so we there are many other minority suppliers Manager Supplier Diversity & Indirect Purchasing could talk to staff and get the information who have become familiar with “That’s the kind of thinking I expect we needed to create an effective plan.” McCain Foods and are becoming more MBEs to bring to the table,” says Eakins. Outside of the grower population, there interested in doing business with them. “Bring ideas; be creative. Do more than are many other minority suppliers who the kind of thinking I expect just tell me “That’s what your goods and prices have become familiar McCain Foods bring theMBE table, Jackie Dyess, President of with Inter-City are. Jackie MBEs Dyesstowas thetofirst to” says Eakins. andCo. arewanted becoming more interested in approach me “Bring creative. Do more than Supply to know more about withideas; ideasbe about working doing business withconvinced them. just tell me what the yourChicago goods and prices McCain Foods and was there with McCain when I joined are.” Jackie Dyess was the first MBE to had to be an opportunity for an InterMSDC Council. Jackie Dyess, President of Inter-City approach me with ideas about working City-McCain collaboration. admit, timing Supply Co. wanted to know more aboutAs Eakins will with McCain whenis I joined the Chicago “Afterall, toilet paper an essential and heCouncil. encourages McCain Foods andiswas convinced thereeverything MSDC ” supply and Inter-City has the best toilet MBE’s to be patient. But rest assured, had to be an opportunity for an Inter-Citypaper available, ” said Jackie Dyess. “I supplier diversity at McCain Foods McCain collaboration. As Eakins will admit, timing is everything had to demonstrate to McCain how it has the unequivocal support of senior and he encourages MBE’s to be patient. could save money and gain efficiencies. management. “Afterall, toilet paper is an essential But rest assured, supplier diversity at supply and Inter-City has the best toilet McCain Foods has the unequivocal paper available,” said Jackie Dyess. support of senior management.
24 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
We Believe In Quality & Comprehensive Legal Services For All Our Clients.
DONALD MAXWELL VIDEO
▶ Our Firm
Our firm specializes in small business representation, real estate development, estate planning and contract negotiations. We provide quality, professional legal counsel for our clients at reasonable fees and work closely with them so they are an integral part of the process. "The fact that our corporate
acqusition process was so smooth, is a testament to Mr. Maxwell's ability as a lawyer."
▶ Practice Areas
• General Corporate Matters • Real Estate • Estate Planning • Entertainment • Self directed IRA’s
• Private Placements • Mergers and Acquisitions • Succession Planning • Contract negotiations • MBE Certification
"Mr. Maxwell was a plea-
sure to work with, and his assistance on our lease was invaluable."
-T.S., Overland Park KS
-J.E., Kansas City MO
Donald E. Maxwell, LLC, 4700 Belleview Avenue, Suite 404, Kansas City, MO, 64112 O) 816.421.2021 (F) 888.421.2024 dmaxwell@donmaxwelllaw.com www.donmaxwelllaw.com
MBECONNECT PROFILES Winter 2011 Issue
PERSPECTIVE FOr
STAFFING IN
2012
& BEYOND
BY: ADriANNE E. FOrD
2012 is just around the corner. Before companies move forward, it is important during this final quarter of 2011 to become positioned for growth. Growth is contingent upon an informed, educated, committed and engaged workforce. For small businesses this may require a change in staffing strategy. If your cash flow and income projections are strong - it may be time to invest in a real team - persons to whom you can begin delegating significant components of your strategy to.
? 26 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
This isn’t an easy task if you’ve grown accustomed to operating on a shoestring budget that only accommodates temporary staffing, contract labor, work-for-hire resources or college interns – persons who have no real stake in longterm operational growth or performance goals. If you’re ready to change this paradigm, 2012 may be the year that you finally invest in permanent labor and get some real help! If this is you, you’ve picked a great time to add staff because you have a tremendous pool of talent to draw from. You not only have access to the greatest resource pool of talented and qualified displaced workers in over a decade, you also have access to an extensive resource pool of disgruntled, overworked, underappreciated employed workers too. Both of these resource pools are equally attractive because displaced and employed talent both understand how to operate in an inter-networked global economy and how to rely on social networking tools to communicate with colleagues all around the globe. Even further, they both know how to collaborate and work in teams, how to manage company resources as if they are personal assets and how to launch products. They’re dying for the opportunity to master new tasks and to foster transformative changes for new employers. The problem is they don’t know where to find you because they’ve just grown accustomed to shopping larger companies. Most of them have no idea how to seek out someone like you. You have the benefit of hindsight working in your favor – you can avoid corporate missteps of the past and completely redefine the employee value propositions of the future without experiencing unnecessary inflated staffing growth only to migrate toward the organizational reengineering practices witnessed this past decade. Mass elimination of entire departments and divisions through outsourcing, down-sizing, right-sizing and mergers at an accelerated pace need not be your fate. Instead, you can opt to grow at a steady pace by hiring a balanced number of permanent and temporary staff out the gate and thereby avoid the folly of doubling and tripling employee workloads without mercy after unnecessary displacing workers later on.
Leverage 2012 to position your company for exponential growth through a talent base who can take you where you need to go and use this final quarter of the year to firmly establish your strategy for next year. Don’t forget to determine how you’ll handle employee raises, incentives, bonuses, training, and other necessary resources remembering to be sensitive to your prospective new team despite the fact that (for the most part) they may have been neglected by current and former employers. This is your opportunity to flex your ethical muscles and stand apart. Don’t repeat the same insensitive practices advocated by your corporate counterparts by lowballing salary offers and by not providing benefits and/or other incentives. Be considerate of your new team – truly invest in them without compromising your budget and reap the rewards of gaining a solidly qualified and loyal employee base that will not only pour their lives into your company but will take you to the next level. Have fun watching your business flourish! Happy planning! About the Author: Adrianne E. Ford, is a business consultant, university instructor and full time PhD student. She leverages over 20 years of experience as a Senior Manager, Marketer and Strategist in the telecommunications and nonprofit publishing industries to equip organizations, institutions of higher education and university students for 21st century transformation and globalization. Her consultative and teaching styles equip clients and students with emerging tools and techniques to thrive in this post recession economy. She incorporates humor, wit and integrity into techniques that have successfully transformed the hardest cases – companies, students and organizations toward success.
?
She motivates everyone to be empowered change agents and innovation advocates by leveraging her practical experience and academic knowledge together. She has received numerous community, professional and corporate awards for her achievements.
While many former employees became entrepreneurs like you many prefer to not assume the risk or responsibility associated with business ownership – this doesn’t make them bad employee prospects – on the contrary, these are the best ones because they won’t fight you for control of anything. They’ll just show up every day and do good work. Who could ask for more? Today’s talent are looking for legitimate companies to associate with where, if given the chance, they can channel creativity energy, skills and training. You need only select the persons who are the perfect fit for your team. 27 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
“We extend your enterprise into the mobile space” Ashok Amaran & Kunjan Shah
Co-Founders, Quark Studios
We Are A Full Featured Mobile App Developement Studio About Us
Quark Studios produces high-quality, data-driven mobile apps that are user-friendly and look good. Creating aesthetically-pleasing apps that engage consumers is our passion. Whether it’s developing a mobile or web app from the ground- up, we can help you make it happen. At Quark Studios there are no middle-men. From conceptualization to the finished product, we do all our work in-house. You have the opportunity to work directly with the designers and developers to ensure your one-of-akind project is exactly what you want.
LEADERSHIP
Kunjan Shah | Co-Founder Kunjan graduated from the University of Kansas (with a degree in Computer Engineering). Before co-founding Quark Studios, Kunjan honed his collective skills writing code for various entities of corporate America. And then one day a little light bulb went on over his head and he decided to focus all his talents on the burgeoning web and mobile space arenas. 28 MBEConnect Profiles I Winter Issue
Ashok Amaran | Co-Founder Ashok graduated from the University of Kansas (with a degree in Computer Science). After getting his diploma, he worked as an iPhone and iPad app developer at a publishing company. Not to brag, but if you like sports – you’ve probably used a couple of his March Madness or Football Playoff apps. Now that Ashok has escaped the confines of his cubicle, he’s gone on to co-found Quark Studios.
Services
Mobile Prototype Functional UI/UX Prototype in 1 month Do you need something quick and flashy to show your marketing and sales staff? Do you want to entice early investors by showing your app idea from a device? We offer a service of rapidly creating a UI walkthrough of your app idea from concept to full UI/UX implementation running on the device in one month. You will receive an app that you can show and send to others that will demonstrate how a completely functional app will work. Want to create an enterprise-specific app? Are you building an in-house app for your company to manage or make internal services more efficient? We have experience working with small, medium, large businesses and government agencies to provide customized app solutions tailored to your specific business needs. Robust App Management / Testing Platform • Do you need to bring your development team up to speed on mobile? We offer turn-key management and testing platforms that make management of app versions, compilation processes, and QA processes streamlined. We can teach your team how to integrate these systems into your current work environment seamlessly. Mobile Deployment Solutions • Need to publish numerous apps to the marketplace for clients? mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
We offer customized scripts for use by your support teams to streamline the process of submitting apps to either the Apple App Store or Android Marketplace. This is very convenient for customers wanting to build one app and make branded versions of the app for each of their clients and need a streamlined way of publishing the apps without having to create each one manually. Mobile and E-Commerce Development • Need help with your web back-end to integrate into the mobile space? We have experienced, in-house web developers who can help you through setting up any APIs to interface between your current back-end systems and any mobile apps that are developed.
• Selling a product or creating a full-fledged online store? Our knowledge working with e-commerce solutions can get your store up and running and even PCI compliant. We have experience creating custom e-commerce stores in different markets and can help guide you through the process in the mobile space.
5 1. 2. 3. 4. 5.
Reasons Your Business Needs an App
Making your services accessible on the go Putting your brand in front of millions of eyes Adding new sales funnels for your business Providing more social interaction for your business Possibly new revenue streams from e-commerce through your App
QUARK STUDIOS VIDEO
BUSINESS STATISTICS industry business data industry served business products/ services
enterprise
Business financial data sales growth % number of employees
2009
2010
2011
-
201% 2
1160% 15
Business & diversity certifications business/ technical certifications
customer references
years
organization
chapter/ affiliation
HH Color Lab, Jack Henry & Associates, JMA-IT, Evolv Solutions Inc, Centralized Showings Service, Arrow Inc.
some of our clients
quarkstudios.com BIO GET A QUOTE!
View Our Gallery
QUARK STUDIOS: KANSAS CITY
1810 Cherry St Kansas City, MO 64108 PHONE: (913) 871-5154
Fort collins
EMAIL: contact@quarkstudios.com 29 MBEConnect Profiles I Winter Issue
215 Jefferson StreeT Fort Collins, CO 80524 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
“Too Smart Solutions...Every Day!”
DeAnna DuPree & Nichelle Fonville
Owners- Too Smart Girls
A Social Media Management * Marketing * Training Company About Us
Too Smart Girls™ is the brainchild of Nichelle “Nikki” Fonville and DeAnna DuPree; the “girls” are friends that met while waiting tables together in Atlanta circa 2005. On August 14, 2010 Too Smart Girls were born; specializing in Social Media Management, Marketing, and Brand Development. “We service any business in need of perfecting its virtual presence with out-of-the-box strategic marketing and authentic branding” says Nikki, TSG Creative Director. Widely known as the “people’s social media experts,” the duo empowers entrepreneurs by educating them on the psychology of building successful Social Media campaigns. Their workshops, webinars and one-on-one tutorials are comprehensive and effective. Too Smart Girls now educate businesses all over the country,in person and virtually, about effective marketing strategies with Social Media. As DeAnna and Nikki began teaching the ins-and-outs of Twitter and Facebook, they found they were often faced with the same questions from their clients. Their answer was Too Smart TwiTips: A Step-by-Step Twitter Guide for Business. The eBook launched Too Smart Girls into the realm of Social Media Experts.
30 MBEConnect Profiles I Winter Issue
Nikki and DeAnna have a strong desire to create a source of generational wealth for their families as well as be examples of what is possible when you persevere through adversity.
services Management Are you participating or organizing an event and need Social Media Marketing? This is for those individuals, companies or organizations that want to campaign online for a specific purpose or period of time. Marketing Are you participating or organizing an event and need Social Media Marketing? This is for those individuals, companies or organizations that want to campaign online for a specific purpose or period of time. Training Don’t quite need us to manage your accounts, but not sure how to do it yourself? We have just the thing for all you, your company or your organization. Our custom training is perfect for all your Social Media Training needs. Online Marketing Today’s marketing tactics have evolved into a game of online strategy where the first to captivate, engage and motivate consumer participation succeeds. TooSmartGirls takes on the digital age with the best practices in marketing and communication coupled with the interactive capabilities of web technology.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
New Media Marketing Create a demand for your brand. Too Smart Girls New Media Marketing will help you build, connect and grow your business in the digital realm.
BUSINESS STATISTICS industry business data industry served business products/ services
Social Media
naics codes
541613
541720
Business financial data
“This is a great opportunity for someone who wants to be mentored by the best! DeAnna & Nichelle are the Too Smartest Girls I know!”
2011
2009
2010
sales growth %
N/A
25%
87%
number of employees
N/A
0
2
Projected
Business & diversity certifications
- Rhonda K Founder WU Wellness Loft www.reikibyrhonda.com
“We’re launched! TOO SMART GIRLS rocks -- what a great contest we’re going to have! Thanks for your help!”
business/ technical certifications
years
organization
chapter/ affiliation
diversity certifications
1
WBENC
WBEC-WEST
customer references
Summit Insight The Wealthy Bag Lady Autism Today
- Judy Bradt CEO, Summit Insight www.summitinsight.com “You gals did an amazing job of pointing out the absolute value in ‘targeted audience’, when it comes to deciphering b/w community presence, personal exposure or a brand marketing approach. Thank You so much, I’ll look forward to tuning in again!” - Alexandra Gulkin CEO, Gulkin Gazette www.alexgulkingazette.com
CLICK TO SEE OUR E-BOOK
toosmartgirls.com BIO CONTACT
Los Angeles, Ca 90804 EMAIL: info@toosmartgirls.com 31 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
“On a 1,000 shirt order, we aim to create the best shirt for one person to wear and repeat that process a thousand times.”
Chris Evans
CEO, King Promo – T-shirt King, Inc.
Experts in Building Brand Confidence! About Us
T-Shirt King partners with you to develop the perfect forum of expression to build your brand. Our merchandise solutions will help you create awareness, motivate participation, inspire loyalty and reward performance.
With over 25 years of industry experience, our art and production staffs bring a vast amount of skill and industry knowledge to T-Shirt King. From the moment our customers share their ideas with us, our talented and creative design team begins to create the appearance you want and will be proud to wear. From art department to production, T-Shirt King uses our experience to create appealing apparel for every customer.
SERVICES Business Solutions
• • • •
Create Promotional Products Embroidered Polo Shirts Laser Engraved Ink Pens Work Uniforms
Educational Institutions
Our Mission
To provide the perfect forum of expression through customized products. As such, our team is committed to delivering creative designs, innovative products and superior service. T-Shirt King, Inc. has been providing schools, churches, businesses, sports teams and community organizations with the highest quality promotional products, custom screen-printed apparel and embroidered garments since 1985. We specialize in creating marketing solutions for our customers. Our aim is to ensure that their brand has the confidence it deserves. T-Shirt King has built its reputation on the belief that it will never compromise quality or service. Quality product, quality artwork and quality production lead to the highquality service our customers expect from us and that we expect from ourselves. 32 MBEConnect Profiles I Winter Issue
• • • •
Screen Printed Apparel Embroidered School Uniforms Drawstring Backpacks for the Student Store Honor Roll Bumper Stickers
Reunions
• Class Reunion T-Shirts, Mugs & Water Bottles • Family Reunion Welcome Packets & Souvenirs • Church & Anniversary Bible Covers & Umbrellas
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Athletic Teams
• • • •
Team Uniforms & Warm Ups T-Shirts, Rowdy Rags & more Seat Cushions, Water Bottles, etc. Coach’s Polo Shirts, Jackets, Caps
king promo store
Apparel catalog
KING PROMO VIDEO
BUSINESS STATISTICS industry business data Screen-printed & Embroidered Apparel & Uniforms. Promotional Products
industry served business products/ services naics codes
541890 31499
323113 424310
Business financial data
greekxchange
greekXchange.com is the premier online community bringing all of the fraternities and sororities together by providing vintage-inspired Greek paraphernalia with a twist of casual elegance! greekXchange.com is no stranger to the Greek world. Since 1985 we have been traveling city to city delivering you the best apparel in the business. On the road, you’ve known us for years as T-Shirt King, Inc. we are now offering the same unique apparel through our new online store greekXchange. com! No more worries about us running out of your size on the last day of your conference. You can now shop with us from the comfort of your living room or cubicle!
sales growth % number of employees
2009
2010
2011
-14% 8
14% 6
19% 5
Business & diversity certifications business/ technical certifications
years
organization
chapter/ affiliation
diversity certifications
6
NMSDC
MAMBDC
customer references
Argosy Casino, JE Dunn, City of Kansas City, City of Lee’s Summit Derrick Thomas Academy Morehouse College Kansas City School district
Our CUSTOMERS
• • • • • • • •
Big Brothers, Big Sisters of Greater Kansas City Alpha Kappa Alpha Sorority, Inc CH2MHill, Cleopas R. Johnson Park- Atlanta, GA Benjamin E. Mays Preparatory School- New Orleans, LA Greater Kansas City Morehouse Alumni Association Soda Pop Graphics Shane Evans- Dream Studios Raytown Sports Association
kingpromo.com KING PROMO
EMAIL: info@kingpromo.com 33 MBEConnect Profiles I Winter Issue
1217 Brooklyn Avenue Kansas City, MO 64127 phone: (816) 231-1368 fax: (816) 231-4843 mbeconnectmagazine.com
vision
opportunities
success
2012 presenting sponsors
March 21-22, 2012 Baltimore Marriott Waterfront
platinum
the&Summit
Saluteoffers
diamond
tribute to education patron
Excellent Learning and Networking Opportunities in a Friendly, Unrushed Environment
Latest Information on
WBENC’s 2012 Salute to
America’s Top Corporations
Best Practices and Market
Women’s Business Enterprise
for Women’s Business
Trends
Stars Awards Dinner
Enterprises for 2011
featuring WBeNC’s
Multi-tier
OPPOrtuNitY
CONNeCtiON president’s circle
ADP-LLC
WBENC-Certified Women Business
WBENC-Certified WBEs Can Opt to
Enterprises (WBEs) Meet with Corporate
Participate in a Meet and Greet Session to
Members, Government Entities, and/or
Introduce their Companies and Products
their Prime Suppliers to Explore 1st, 2nd,
and/or Services to Participating Corporate
and 3rd Tier Sourcing Opportunities.*
Members and Government Entities. No Appointments Required.
Registration for the Summit & Salute must be received by January 31, 2012 in order to be eligible for the Multi-Tier Opportunity Connection.
✶
wbe stars ✶
women’s enterprise leadership council
rpo leadership council
*Appointments for meetings with Corporate Members, Government Entities and their prime suppliers will be offered based on the corporation’s and/or government representative’s interest. A limited number of slots are available…so make sure you register early!
For more inFormation, visit www.wbenc.org/summit –salute.
MBECONNECT PROFILES Winter 2011 Issue
Where do
you fit in the
Corporate Supply Chain? BY: HERMANN SCHNEIDER One of the biggest challenges that MBEs face is understanding where they fit in the corporate supply chain.
36 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Like many MBEs, I have spent hundreds of hours filling out registration forms on supplier diversity websites, providing the corporations with the required information and telling them who we were and how they could buy our products and services. I have also sent many emails that outline why we are such a good fit for them. Unbelievable, but the phone never rang, not once. Sound familiar? I’m here to tell you that you are not alone. Not to discourage anyone, but there are some realities that all small diverse businesses need to deal with. During the 2010 NMSDC conference in Miami, I had the opportunity to attend a roundtable that was hosted by a large corporate member. They clearly believe in supplier diversity and wanted an honest discussion about the myths, the challenges and the opportunities. The facilitator opened with a Good News/Bad News scenario. “The good news is our corporation purchases $50 billion dollars of goods and services each year; the bad news is we already have excellent and competitive suppliers providing us with $50 billion dollars in goods and services.” He then went on to say; “this is not a social entitlement program, so with that out of way; why should we do business with you?” All of sudden our MBE certification didn’t seem so important. The facilitator drove home the point that we needed to find a way to be marketable, profitable and sustainable. Tough love? Maybe. But this is the reality of today’s business climate. It is important to align our visions and goals with the corporations while
37 MBEConnect Profiles I Winter Issue
providing value to them. We need to understand where we fit in the supply chain and whether we are really ready to be a prime supplier. For many of us the better fit is as a Tier 2 or even a Tier 3 supplier. We need to ask ourselves if we can minimize or eliminate a problem or challenge, the corporation has. A quick look at the corporations’ website often explains what they are looking for. They often list the commodities and certifications or requirements. So are you asking yourself the right questions? How are you adding value? We must all be prepared to answer the question: why should they buy from us? The unfortunate reality is that most corporations are currently under mandates to shrink their supply chain or eliminate vendors. For new suppliers this means we must be able to add value at multiple points of the supply chain. Many MBEs don’t have the scale or capacity to occupy multiple points of the supply chain. In order to work with corporations, we must be able to provide scale and service multiple plants, sites, states, and regions. We need to understand what the term “Global Footprint” means. Most importantly, we need to have all the necessary quality certifications and/or regulatory requirements. With this said, for many MBEs it makes sense to look for opportunities as a Tier 2 or Tier 3 supplier to a Tier 1 supplier. At the end of the day, you are still providing products and services to the corporation. Let’s face it, a contract is a contract whether it is as a Tier 1, Tier 2 or Tier 3.
mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
To improve both sides of this situation we need some help from the corporations, also. I started this article by mentioning all my failed efforts with filling out supplier registrations and questionnaires. It is always the first directive I hear at any panel discussion, trade fair or networking event. We are instructed to go to the corporation’s website and fill out the potential supplier registration because that is where sourcing people find new suppliers. The unfortunate truth is that most buyers don’t have the time to search the database for a new supplier. I realize the need to have us register but maybe the corporations can get together to have one site, one form, a one-time registration, which feeds all of their databases. Wouldn’t it be wonderful to register just once and then direct our info to the companies where we see a potential match? Supplier Diversity managers are inundated every day with phone calls and emails. I have heard many diversity managers say they are frustrated with all the small diverse companies, which continually reach out to do business and are not well prepared. Let’s put an end to the frustration. Many corporations have launched mentorship programs to develop diverse suppliers. These corporations take an active role in guiding, educating and providing the tools necessary to add value and be competitive. So, where do you fit in the supply chain? As a Tier 1, Tier 2 or Tier 3 supplier? In order to be considered for opportunities, we must be ready to answer the question and demonstrate how we add value. We also need to encourage the corporations to support
38 MBEConnect Profiles I Winter Issue
the development of small diverse businesses. The solution to creating marketable, profitable and sustainable diverse companies can only be achieved by creating partnerships between the corporations and MBEs. After all, the best solutions are partnerships where everyone is invested in the outcome. Hermann Schneider, Owner/Partner of KrisDee & Associates, Inc. a minority owned precision machining and die cast company located in Elgin, IL. Mr. Schneider is an entrepreneur with a long history of establishing sustainable businesses including a manufacturing firm that provides products for the aerospace, automotive, medical, military and OEM markets; a construction development company that builds industrial and commercial buildings and restaurants; and a restaurant company with multiple restaurants with locations throughout the Midwest. He holds an AS in Mechanical Engineering from Harper College, a BA in Management from National-Louis University and an MBA from Lake Forest Graduate School of Management. In addition, he is a Six Sigma Black Belt and has been a YPO-WPO member since 1994. Mr. Schneider was inducted into the Chicago Area Entrepreneurship Hall of Fame in 2009 and was awarded the Chicago Regional Minority Manufacturing Firm of the Year Award for the Minority Business Development Agency is Chicago MED Week 2010. He is committed to raising awareness around the critical issues that minority businesses face.
mbeconnectmagazine.com
Let Me Help You Help Your Business. Specializing in market segmentation
“A Business and Organization Development Consultant Firm.�
(816) 668-2051 - Marcellus1@kc.rr.com 3931 Main - Suite 307 - Kansas City, Mo 64111 - 1916
MBECONNECT PROFILES Winter 2011 Issue
diversity map. While at Walt Disney, Malik became involved in the FMSDC and was Chairman of the Board for 13 years, until 1997, he became the President of the cnFMSDC. Malik spent 14 years at The Walt Disney Company as Director of MBE Programs, winning many local and national awards.
Programs & Services
Malik Malik AliAli
President, CNFMSDC President, CFMSDC “cnFMSDC stays ahead of trends, updates and technology to provide the best and fastest access to information and service possible. cnFMSDC’s goal is to exceed our member’s expectations.” –Malik Ali
The Council For The Future Our Mission
The mission of the Central & North Florida Minority Supplier Development Council (cnFMSDC) is to provide a direct link between corporate America and minorityowned business enterprises. The cnFMSDC is a corporate member organization, and our primary objective is to help corporations with their supplier diversity efforts.
About the President
Malik was born in Harlem, New York and received a BS in Chemical Engineering. Malik attended Harvard Business School, all the while developing a “Black Community Game,” working full-time as a Chemical Engineer at Polaroid and renovating a four family tenement. Malik went to work at The Walt Disney Company where he marked a milestone in his own career by putting the media giant on the supplier 40 MBEConnect Profiles I Winter Issue
Purchasing managers face numerous challenges. cnFMSDC helps guide you through this maze. We stay ahead of trends, updates and technology to provide the best and fastest access to information and service possible. cnFMSDC’s goal is to exceed our member’s expectations. Program Management Expertise Consultation with our President, who has over 28 years of supplier diversity and sourcing expertise. Increase Savings and Resources Increasing the number of qualified suppliers competing; leads to greater cost savings. We have metrics that can quantify and justify your supplier diversity program. National Supplier Sourcing Through our MBDA Program Resources, we are able to identify suppliers that bring innovative new processes, services and products. Streamline Sourcing Process Save time searching for certified/qualified MBEs. Send us your request via e-mail or access our vast database of suppliers. Innovation and Technology Promote innovation and technology by providing our members with the latest trends and information. We created the Supplier Diversity Professional Group, which links over 500 members nationwide. Fast Service We answer the phone when you call!
Regional Network
The cnFMSDC has established chapters in Tampa/St. Petersburg (West Coast, Greater Orlando (Central), Brevard County (Space Coast), and Jacksonville (First Coast) to best serve you. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Benefits oF BECOMING CERTIFIED Only MBE certification accepted nationally by 4,000 private sector firms, several states and other government agencies. Local, regional, and national referrals of certified cnFMSDC MBEs to NMSDC Corporate members, that come to us looking for MBEs. Listing in the cnFMSDC and National Minority Supplier Development Council MBE computer database (MBISYS), accessed nationwide, to help corporations looking for MBEs just like you. Monthly networking meetings are held throughout Central and North Florida, where you learn how to do business with corporations and government agencies, and meet buyers and decision makers. Participation in cnFMSCD’s education events, programs, and workshops to help your professional development. Opportunity for your company to network with Corporate Members at various cnFMSDC programs, events, and activities. Opportunity for your company to network and do business with other professional MBEs.
florida chapters CENTRAL CHAPTER President Errick Young Orange County Business Development FIRST COAST CHAPTER President Elaine Mosley CXS Transportation
SPACE COAST CHAPTER President Joellen Moore IAP Worldwide Services WEST COAST CHAPTER President Desiree Hanson Moffit Cancer Center
ISO 9001:2008 Certified
Prime, Second Tier and MBE to MBE business opportunities. “Minority supplier development is the key to Wyndham Worldwide’s continued efforts to build a world-class supplier base. Our relationship and support of cnFMSDC has helped identify minority suppliers, certify minority business enterprises and facilitate procurement opportunities between us and council-certified minority suppliers.”
As the first and only ISO 9001:2008 certified council in the NMSDC network, the cnFMSDC’s goal is to continuously provide process-driven solutions to service our member’s needs.
—Jose Nido VP Global Supplier Diversity Wyndham Worldwide Corporation Corporate Member “As an active MBE, cnFMSDC has helped me develop both professionally and personally. The knowledge, skill, and contacts generated by this organization helped my company grow on an average of 48% per year for the past two years! Why reinvent the wheel if you are already invented and have an organization like this to help grow your business?”
www.cnfmsdc.org JOINBIO CNFMSDC
—Daxel Lopez President, Sundax Florida, Inc. cnFMSDC Certified Supplier
CNFMSDC
CONTACT CNFMSDC 41 MBEConnect Profiles I Winter Issue
7453 Brokerage Dr Orlando, Florida 32809 Phone: (407) 404-6700 Fax: (407) 857-8647 mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Since small businesses are regarded as the principal generator of new employment in the United States, your support of the Upstate New York Minority Supplier Development Council is very important in 2011 as we are turning the economic tide. UNYMSDC shares the vision of many major corporations and organizations in which minority businesses have an opportunity to fully participate in America’s economic growth and in advancing America’s position in the global economy. Working with minority-owned suppliers brings competitive advantages. As the U.S. population is becoming increasingly diverse, progressive corporate leaders strive to develop a supply base that reflects the diversity of their customers and marketplace.
Primary Objectives UPSTATE NEW YORK MINORITY SUPPLIER DEVELOPMENT COUNCIL
“Building on Our Collaborative Strenghts” About Us
The Upstate New York Council is a non-profit minority business advocacy organization. Established in 1979, we are one of 37 regional councils in the National Minority Supplier Development Council (NMSDC). The Upstate Council’s region includes: Rochester, Buffalo, Syracuse, the Finger Lakes, Jamestown and Albany. Our corporate members and certified minority business enterprises (MBEs) receive extended outreach and access through NMSDC’s more than 3,500 corporate members –including Fortune 500 companies and 16,000+ minority businesses.
Mission
Our mission is to encourage and facilitate procurement and business opportunities between corporations and other organizations and MBEs in order to fulfill their respective/ mutual business objectives. The Council promotes education and growth of Minority Business Enterprises, thereby enhancing the economic viability of our communities. While Asian, Black, Hispanic and Native American suppliers and companies have demonstrated that they can provide innovation, quality and cost savings they also help corporations and organizations to reach new markets. 42 MBEConnect Profiles I Winter Issue
To provide corporations and other organizations with information on qualified minority suppliers. To open the corporate purchasing and contracting door for minority business enterprises.
To increase opportunities which contribute to the economic success of minority suppliers, as well as their employees and communities.
services we offer
Certification of minority business enterprises. Local, regional and national referral of minority businesses to member corporations.
Workshops and Seminars aimed at helping you improve your supplier diversity efforts. Networking opportunities that bring minority businesses and corporations together. A national computerized database of more than 16,000 certified minority business enterprises. The Council is truly making a difference in the Upstate New York Community at large and the Albany community specifically. The Upstate Council Regions corporate spend with our minority businesses has increased by to approximately $212 million over our 2009 Corporate spend with MBEs. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
Why Become a Corporate Member?
UNYMSDC MBE Award Winners
Working with minority-owned suppliers brings competitive advantages. As the U.S. population is becoming increasingly diverse, progressive corporate leaders strive to develop a supply base that reflects the diversity of their customers and marketplace. Upstate Council members recognize firsthand the importance of this strategy in achieving growth and winning new business.
Cheryl Keck Datrose, Inc. cropHelen Ma_msdc.jpg IMG_0758.CR2
cropCalhounIMG_0735.jpg As a corporation or purchasingIMG_0758.CR2 entity, joining the UNYMSDC IMG_0758.CR2 compliments your company’s efforts to increase supplier diversity and membership represents a cost-effective way to identify new suppliers of competitively priced products and services. UNYMSDC
cropCalhounIMG_0735.jpg
IMG_0758.CR2
Helen Ma Blue Pack, Inc. cropTerrellIMG_0860.jpg cropCalhounIMG_0735.jpg cropHelen Ma_msdc.jpg
cropCalhounIMG_0735.jpg
cropHelen M cropTerrellIMG
cropHelen M
Construction Industry Group (CIG)
CONSTRUCTION INDUSTRY GROUP (CIG)
Objectives:
¥ Facilitate procurement opportunities for Upstate NY minority contractors ¥ Advocate for Upstate NY minority contractors ¥ Offer educational opportunities ¥ Review, disseminate and act appropriately upon legislative information that directly impacts Upstate NY minority contractors.
Facilitate procurement opportunities for Upstate NY minority contractors Advocate for Upstate NY minority contractors Offer educational opportunities CummingsIMG_0690.CR2 CummingsIMG_0690.CR2 H2H_AlanHall.jpg Review, disseminate andIMG_0758.CR2 act appropriately uponcropCalhounIMG_0735.jpg legislative information that directly impacts Upstate NY minority contractors.
“It is the policy of Eastman Kodak Company to utilize small business enterprises to achieve diversity in our supplier and dealer base in order to expand opportunities for all segments of society to experience economic progress and competitive advantage.” CummingsIMG_0690.CR2
Charlie Cummings Cummings H2H_AlanHall.jpg IMG_0758.CR2 Construction, LLC CummingsIMG_0690.CR2 PerezIMG_0656.CR2 cropHelen Ma_msdc.jpg CummingsIMG_0690.CR2
Carlos Perez Galica, LLC H2H_AlanHall.jpg
PerezIMG_0656.CR2
CummingsIMG_0690.CR2
“Xerox is committed to purchasing products, supplies and services from qualified diverse suppliers, this creates an opportunity for suppliers, for Xerox and ultimately for our customers who benefit by being offered the best possible quality at the best possible price.”
Joan Yang Rand & Jones PerezIMG_0656.CR2 cropCalhounIMG_0735.jpg Enterprises Co., Inc H2H_AlanHall.jpg YangIMG_42011.jpg cropTerrellIMG_0860.jpg H2H_AlanHall.jpg
YangIMG_42011.jpg
H2H_AlanHall.jpg
Upstate New York Minority Supplier Development Council, inc.
43 MBEConnect Profiles I Winter Issue
PerezIMG_0
Alan Hall H2H Associates, LLC
unymsdc.org
EMAIL: LTerrell1@rochester.rr.com
YangIMG_4 cropH PerezIMG_
665 Main Street, Suite 200 Buffalo, New York 14203 - 1487 PHONE: (716) 541-1734 mbeconnectmagazine.com
Pere
MBECONNECT PROFILES Winter 2011 Issue
to America’s corporations. It is because of WBENC and GWBC’s commitment and expertise to apply the highest possible certification standards in the industry so that our corporate members and partners have access to quality WBEs nationally and regionally. WBE certification is known and accepted throughout corporate America and is the benchmark for all other supplier diversity programs.
Photo by Hope Productions Unlimited
Roz Lewis
Executive Director, GREATER WOMEN’S BUSINESS COUNCIL
Women Adding Value Every Day About Us
About GWBC® | Started in 2000, the Greater Women’s Business Council (GWBC®) is a non-profit organization for certified women business enterprises (WBEs) in Georgia, North Carolina, and South Carolina interested in promoting, developing and maintaining business relationships with major corporations, government agencies and other women business enterprises. GWBC® increases the competitive advantage of women in business through: • Certification of bona fide WBEs • Education and development programs and informational resources on women in business and supplier diversity • Opportunities for networking and events involving WBEs, major corporations and government agencies GWBC® is a certifying partner organization of the Women’s Business Enterprise National Council (WBENC) and in 2007 was named WBENC’s “Partner Organization of the Year” for being the premier third-party certification agency for WBEs in the states of Georgia, North Carolina, and South Carolinaand a model for the nation. GWBC® provides the WBENC certification that is the nation’s leading advocate of women-owned businesses as suppliers 44 MBEConnect Profiles I Winter Issue
Our Certified WBEs | Currently, GWBC® has 900+ certified WBEs in Georgia, North Carolina, and South Carolina who are benefiting from certification, educational information and networking opportunities with major corporations, government agencies and fellow WBEs.
Programs
GWBC®’s guiding principles include investing in the people and the community. It’s important that our programs and events such as our Power of Partnering Marketplace provide a return on investment to our corporate members and equip our certified WBEs with educational business tools that provide them with a competitive edge in the marketplace. Our certified WBEs have access to several education programs and scholarship opportunities, including The Dorothy B. Brothers Scholarship and Tuck programs through WBENC and the FastTrac program through the Kaufman Foundation. Through the Institute for Supply Management (ISM), Certified Purchasing Supply Management (CPSM) and Certified Professional Supplier Diversity (CPSD) can earn continuous education hours (CEH) by attending our learning labs and Lunch & Learns.
Greater Giving Information
The GWBC Greater Giving program continues the mission of investing in the communities where our WBEs and corporate members live and work. We kicked off this year’s program by partnering with Newell Rubbermaid for the United Way Shoebox program in Atlanta, Georgia and Lowe’s 20th Anniversary Women’s Build, Habitat for Humanity in Charlotte, NC. In 2012, we will expand our Greater Giving program in all three states of the GWBC region. Mentor Protégé Program The Greater Women’s Business Council Mentor Protégé Program was developed in 2008 to help certified womenowned businesses move to the next level of success. mbeconnectmagazine.com
MBECONNECT PROFILES Winter 2011 Issue
The program is unique as WBEs empower fellow WBEs in the development of their business through one on one contact, bi-monthly meetings and constant evaluation. With a focused yet flexible framework, mentoring teams are able to follow an EASI process. EASI is a four step process that enables mentoring teams to track the protégé’s process during the mentoring cycle. It’s EASI for our protégé’s to prepare for the next level of their business as they Explore, Accept, Solve and Implement their strategies for success!
of our organization and along with our committees and volunteers; we are proud of their commitment to mentor, and partner to build a community of sustainable women businesses. We bring our mission to life through our programs and signature events that are the cornerstone of GWBC®, but our people truly make it happen. We deeply appreciate the belief our HEROs and SHEROs have in our mission, and their commitment to lean forward to the future of our success.
As the mentor guides the protégé through the EASI process, it is the goal of the program to enable participants to develop an internal resource for future business partnerships and reposition companies to optimize opportunities for growth. GWBC’s commitment to developing women business enterprises is the cornerstone of its existence. The staff of GWBC and the Mentor Protégé Program Committee wish participants business success that will go beyond the scope of the program. FastTrac® Program (Scholarship Program) The FastTrac program is a practical, hands-on, scholarship program designed to help entrepreneurs hone the skills needed to create, manage, and grow a successful business. But FastTrac participants don’t just learn about business; they live it. They work on their own business ideas or budding ventures throughout the program. Through the FastTrac Program, WBEs move from working in their business to working on their business. Visit http://fasttrac.org/ for FastTrac Program in your area. Our Corporate Members | GWBC® is partnered with dozens of major companies who are committed to providing the financial foundation to make education, training and the standardization of national certification a reality, ultimately increasing opportunities for women business enterprises in Georgia, North Carolina, and South Carolina. GWBC’s corporate members help implement new programs and strengthen existing programs that provide opportunities for WBEs. These corporations are the driving force behind GWBC® and have partnered with women’s business organizations throughout Georgia, North Carolina, and South Carolina and WBEs who represent the strengths, needs, and challenges of women-owned businesses. A list of our corporate members is available online. Recognition - Celebrating Our People The vision of the GWBC® is to be the premier organization for women businesses, major corporations and government entities. Our board of directors and staff are the foundation
Our app is on IPhone and Blackberry – search our acronym - GWBC Mobile Has Your Smartphone Been Certified? Download the GWBC® App on your iPhone and Blackberry TODAY! For Blackberry: http://arbormoon.com/gwbc/ GWBC_Mobile.jad
GWBC Moblile
Greater Women’s Business Council
GREATER WOMEN’S BUSINESS COUNCIL 1201 PEACHTREE STREET NE 400 COLONY SQUARE, SUITE 200 ATLANTA, GA 30361 PHONE: 404-846-3314 Fax: 404-745-0151
BRANCH OFFICE 525 NORTH TRYON STREET SUITE 1600 CHARLOTTE, NC 28202 Phone: 704-444-8432 Fax: 404-745-0151
Email: info@gwbc.biz 45 MBEConnect Profiles I Winter Issue
mbeconnectmagazine.com
MWBE 30 SECVIDEOS
MWBE 1 MINUTE VIDEO
WHY VIDEO 01
YOUR BUSINESS 02
WHAT YOU GET 03
Video is one of the most effective
Introduce your company to the
Up to 1 minute nal edit video
ways to market your company. Use
world with a custom proole video
Company logo intro and outro
the power of video to attract visitors
from MBEConnect. All videos are
to your site and impress them with a
distributed to our network of
direct and vibrant introduction to
corporate representatives and
your business. Professional video
MWBEs. It's by far the best way to
used to be expensive, time-consum-
tell your organization's story, no
ing and difficult to create. Not with
matter if it's an elevator pitch or a
Two week turnaround time
MBEConnect.
product overview.
MBEConnect Distribution Channels
SCHEDULE TODAY
913.742.8166
Custom titles and images Professional editing w/ transitions All rights to the video les Royalty-free music
WWW.MBECONNECT.COM INFO@MBECONNECT.COM 9401 INDIAN CREEK PARKWAY #250 OVERLAND PARK, KS 66210
Providing our clients with uncompromising level of excellence with integrity from planning to implementation.
Helping in
Powering the Economy
As an energy and electrical commercial company, Alpha Energy and Electric, Inc offers a broad range of energy and electrical services for commercial, retail, office, condominium and industrial construction - both for new and existing projects. Our products include, but are not limited to, the following: Power Plant Design and Installation Installation of Energy and Electrical Systems Energy Audit and RetroďŹ tting Services Data & Voice, Audio Visual Systems Solar & Wind Energy Installation Thermograph & Energy Assessments
Find us online:
www.alphaee.com
1100 East 34th Street Kansas City, Missouri 64109 USA Phone: 816.421.6767 Fax: 816.421.6768 Email: admin@alphaee.com
NAICS CODES: 238210, 423610, 561210, 423620 236220, 541690, 237130, 811118
) CALL US TODAY
816 421 6767
WWW.MBECONNECT.COM A Diverse Supplier & Vendor Network