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NOLOGY teel TECH s s s e l n i sta TA N T R AT I O N R ES I S H E AT D I S C O L OL ES S S T E E L B I - P LY S T A I N LOOKING NEW P C O O K WA R EE E E K TO S P L E H A R S TO C O M FOR M ANY YE
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www.max-publishing.co.uk GreenPan™ is the original brand of ceramic non-stick, celebrating its 10th anniversary this year by continuing in its strong track record of innovation. 2017 saw the launch of its 5th generation Thermolon™ ceramic non-stick, Infinity Professional – a coating enhanced by diamonds for durability and like all Thermolon™ coatings eco-friendly and great for healthy cooking. This coating appears on the Elements range (pictured), which is also the first to feature another new exciting development from GreenPan™, Evershine™ stainless steel technology – making heat-efficient bi-ply stainless steel discolouration-resistant. Cookware which looks good and is tarnish-free for years to come! Sales enquiries: 01483 255842, www.greenpan.co.uk
Max Publishing Ltd, United House North Road, London N7 9DP T: 020 7700 6740 F: 020 7607 6411 www.progressivehousewares.co.uk Subscription £50 per year for the UK, £75 for overseas Subscribe online, or email firstname.lastname@example.org or call: Marketing Reinforcements on 020 8943 9541 (9am-5pm).
Editor’s comment Many of us are fed up with business predictions of what might or might not happen as the Brexit ‘deal’ or ‘no deal’ questions roll on. But of course we need to look into the future! Mintel recently announced four key European consumer trends for 2018, and one of these is the demand for accountability in business. Catherine Cottney, manager of trends at Mintel, observes: “Consumer distrust in governments and media is spreading to companies, and so is the clamour for truth and transparency in ingredients and behind-the-scenes processes.” She refers to the move towards an “open kitchen approach.” Companies will be using packaging and social Above: Big thanks to PH’s Patrick Wade for standing in for me by media portals to show manufacturing processes, as well as making the welcome speech at the Excellence in Housewares Awards night (pictured), and my other magnificent Max colleagues marketing campaigns that reflect “greater authenticity,” with who have worked on this special Awards issue. employees’ expertise coming to the fore. Below: PH's Jakki Brown, pictured below, with Steamer Trading's Ben Phillips, getting into the Parisian theme of the Awards night. A great many housewares brands spring to mind that showcase their manufacturing and design processes, along with a wealth of expertise, experience and craftsmanship – all great stories to pass on to consumers, in partnership with retail stockists. Another of the four key trends for 2018 is a consumer focus on maritime conservation. Richard Cope, senior trends consultant at Mintel, comments: “More and more brands will offer education and leadership with clean, safe and sustainable products.” Richard predicts that we might see the “social stigmatisation of plastic cups” and “more pioneering brands innovating with soluble pod packaging.” Of course, there will be an increased focus on reusability – which is where the housewares industry has plenty to offer (for example, see news from the likes of Auteur, and its Innovation in Product Award-winning Stojo cup, plus Food for Thought’s comments on ways to encourage ‘DIY’ food and ditch packaged foods). This issue is, of course, dedicated to the wonderful winners of the Excellence in Housewares Awards 2017. I was gutted to miss the fabulous 18th Awards night, having been at every one so far, and I am glad it was a fantastic night. The major surgery I had at the end of August has meant a long period of recuperation, with some more treatment ahead (following a breast cancer diagnosis in June). Thank you for your messages of support and encouragement, and gorgeous bouquets. They are all much appreciated, and I am looking forward to catching up with you all in person in the near future.
While every effort has been made to ensure the accuracy of the information in Progressive Housewares, the publisher cannot accept any responsibility for errors or omissions.
In this issue in house Jo Howard Editor email@example.com Sue Marks Acting Editor firstname.lastname@example.org
Food for thought: DIY eating
In the kitchen: Sara Miller
Market focus: knives
Warren Lomax Publishing director email@example.com
Holly Wilson: From the front line
Face To Face: Matthew Canwell
Jakki Brown Editorial director firstname.lastname@example.org
Excellence in Housewares: party pages
What's cooking for Christmas gifts and food preparation
Excellence in Housewares: winners
Emma Cain Product page editor email@example.com Patrick Wade Advertisement director firstname.lastname@example.org Mark Grayson Creative director email@example.com
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News Below: Designer Sara Miller at the Portmeirion press launch.
Excellence in Housewares Awards crème de la crème
Media savvy Designer Sara Miller was the talk of the media recently, when she attended the launch of the new Sara Miller London Portmeirion collections, which attracted leading consumer journalists, retailers and influential bloggers. The press event took place at London's trendy Mondrian hotel. "Portmeirion has already sold the range to their distributors all over the world and I can’t wait to develop the range further,” commented Sara. The following day, she could be found in Fenwick Bracknell (see New Fenwick store opens on page 6), where the store held a Sara Miller London event to fanfare the Portmeirion collections. In addition, a huge Sara Miller London window display also went into the Fenwick Brent Cross store in North London. See In The Kitchen on page 47.
Inset: Sara Miller London Portmeirion.
They may not have arrived by Eurostar from Gard du Nord, but over 400 retailers and suppliers attending October's Excellence in Housewares Awards 2017 (organised by PH in conjunction with the CHA), were swept up in a magical night that took the romance of vintage Paris as the theme for the Awards' 18th milestone year. With evocative French café music from duo Vive La France, and with the iconic Eiffel Tower and the Moulin Rouge as a Parisian backdrop, the Awards, which took place at the recently refurbished Royal Lancaster Hotel, were applauded as a tour de France! Retail winners included department stores John Lewis, winner of the Excellence in Retail Display - Multiple or Above: A delighted Helen Miller, senior buyer, Fenwick Department Store Award, and Harrods who Brent Cross, accepted the Best Department Store Multiple Branch or Group Member award from category sponsor walked off stage with the Best Department Joseph Joseph’s founder Richard Joseph, (right). Store - Independent trophy. Fenwick Brent Cross received the award for Best Department Store Multiple Branch or Group Member. On the independent front, successful retailers included Trevor Mottram in Tunbridge Wells, who was announced as the winner of the bira Cookshop & Housewares Retailer of the Year award, with the Most Promising Newcomer Award going to Prep Cookshop in London's Stoke Newington, owned by PH columnist Holly Wilson. Online supermarket retailer Ocado scooped the Award for Excellence in Direct Retailing. Reflecting the industry's diversity, suppliers from the largest to the smallest were recognised and rewarded in the product categories. Winner of the Excellence in Cookware Award went to OXO for its Non-Stick Pro Bakeware; New Soda won the Top Tool or Gadget category for its Big Peeler; Dualit's Cafe Cino Capsule Machine won the PluggedIn Award, with Microplane's Master Series Food Graters winning the Cutting Edge Award. Additional Award winners on the night were KitchenCraft for Industrial Kitchen, with the company named as the winner of the Excellence in Homewares category, and Eddingtons' Melamine Tableware, which won the Top of the Table Award. Stojo from Auteur won The Innovation in Product Award, with this year's Icon Award going to Dexam for its Rushbrooke's Striped Butcher's Apron. The Excellence in Housewares three Supplier Awards winners were: Joseph Joseph (Excellence in Innovation Award); Le Creuset (Excellence in Marketing Award) and KitchenCraft (Excellence in Service Award). The Awards were compered by comedian and actor Charlie Baker, with music by The Lionels, who had everyone on the dance floor at the end of the night, where partying and networking - went on into the early hours! For the full list of winners, see pages 28-39.
We were so lucky, lucky, lucky, lucky Among the highlights of the night was this year’s Excellence in Housewares Awards raffle which saw 11 lucky guests receive a myriad of fabulous prizes that included KitchenAid's new Artisan Stand Mixer in Raspberry Ice, LSA International's GIN Grand Serving Sets, a three hour cookery lesson for two at The School of Wok in Covent Garden, a Vitamix S30 Personal Blender, a Fissler pressure cooker, Viners Eternal Knives, dinner at NIPA, the Royal Lancaster's Thai restaurant, a £200 gift card to be spent at the winner's favourite restaurant, £200 worth of Eurostar vouchers, and a £300 Selfridges gift card, a £200 Bentalls/Fenwick gift card and a shooting lesson for two at the Royal Berkshire Shooting School. Above: In charge of the raffle were Neville Singer, (left), The raffle raised over £3,800 that will be divided between Shelter (PH’s Housewares for the Homeless) president of the Rainy Day Trust, who is shown with Jeff and The Rainy Day Trust. Moody, md of bird direct. Thanks go to the generous retailers, suppliers and associations who donated prizes. In addition to the suppliers mentioned above, other organisations who donated prizes included BHETA, IHA, Dexam, Burton McCall, The Rayware Group, The Royal Lancaster Hotel and the Royal Berkshire Shooting School. All guests took home a fabulous goodie bag which included a Practical Yolker Egg Separator from Eddingtons; a 30% discount card from Vitamix; travel mugs from Melita; Mini Angled Measuring Cups from OXO; Kilner Vintage Tumblers from Rayware; Xmas Sprinkles from Wilton; Sparq Wine Notes from Burton McCall and Berry Box from Addis.
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Retailer awards par excellence The Excellence in Housewares Awards announced the winners of exceptional awards for two outstanding retailer winners. The Oxford Summer School Prize, sponsored by bira, went to Harts of Stur, decided by the Excellence in Housewares validation panel who chose the person most deserving of the investment in their career. The prize entitles Harts of Stur to specialised Above: Oxford Summer School md, Dominic retail management training, with a value Prendergast (right) presented the Oxford Summer up to £3,250. School prize to Harts of Stur's md Philip Hart (centre). The second retail award - the prestigious gia Also shown is Awards compere Charlie Baker. UK Award for 2017/2018 - was presented to Harrods. The department store will receive a national trophy at the exciting gia gala next March in Chicago, which takes place during the International Home + Housewares Show which runs from March 10-13. Harrods will then go head to head with over 20 other national winners for the coveted title of global honoree. The department store will also be part of an inspirational gia exhibition in the Hall of Global Innovation at the show. The gia programme is sponsored and organised by the International Housewares Association Above: Marcus Findlay from the IHA's UK office, presented the gia UK with PH as its exclusive winner’s award and certificate to UK sponsor. Joanne Norton, buyer-home, Harrods.
I'm honoured The 2017 prestigious Honorary Achievement Award was presented to Ben Phillips, creative director of Steamer Trading. "Tonight we honour a person of true vision, someone who has changed the face of housewares over the last two decades," stated Jakki Brown, joint md of Max Publishing, and editorial director of PH. She continued: "They have steered their business to become one of the UK’s leading retail gems, inspiring and exciting consumers with a vibrant offering, presented in a world beating retailing environment." (For the full citation see page 39).
Above: The disposable Stojo, winner of the Excellence in Housewares' Innovation in Product Award.
Ditching disposable Re-usable is continuing to see a collaboration between suppliers and retailers. “We work very closely with our independent customers," emphasises Jenny Dahlman, sales and marketing director at Auteur, "with Corner Kitchen, an independent restaurant and coffee shop in Forest Gate, London, now offering a free coffee when purchased with a Stojo - a collapsible, leak proof portable solution to replace disposable cups - to encourage consumers to do their bit to help the environment. The restaurant also offers 20p off the price of every coffee with a reusable cup, and is educating their customers with eye catching displays and messaging." Comments Misty Cudahy, owner of Corner Kitchen: “We feel very strongly about waste and recycling and are very passionate about our impact on the environment as a business." According to Auteur, the UK gets through 10,000 disposable coffee cups every two minutes which adds up to more than 7 million cups a day, or 2.5bn a year. "Amazingly, less than 6m cups a year are recycled which is less than one day’s worth!" adds Jenny.
Fenwick store opens In Bracknell The Fenwick group recently rebadged the Bentalls Bracknell store as Fenwick Bracknell. The 80,000 sq ft store concept opened at the new Lexicon development. Along with many of the leading brands in fashion and beauty, the new store also houses a new Home department as well as a new restaurant concept. "The Cook and Dine departments have now merged into one department," confirms Cook and Dine buyer Camilla Brown. Above: The new Fenwick "The department is smaller than in Bentalls Bracknell but considerably Bracknell. superior in terms of product, with the focus on being 'aspirational'. Therefore in terms of my department, I have focused on lifestyle product as opposed to basic product, with the spec much higher than the old store." For 20 lucky customers spending a minimum of £300, Camilla has put together 20 goodie bags with a total value of £150. Included in the bags are a Cole & Mason acrylic mill tray; Le Creuset waiter’s friend; Microplane protective glove; Robert Welch 11cm Santoku Knife; Zwilling scissors; Joseph Joseph scoop & pick and garlic rocker; Ladelle tea towel; Camelbak water bottle; Oxo Y peeler and an LSA vase.
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NEWS IN BRIEF
l In a national fridge cleanliness study
by Go-Assist.co.uk, which surveyed 2,000 UK adults, 44% of Britons didn't know the correct temperature for a fridge, with one in 10 fridge owners unable to remember the last time they cleaned their fridge.
l A new machine, currently in its
prototype stage, is set to put an end to ironing. Invented by engineers Rohan Kamdar and Trevor Kerth, the effie is able to dry and iron up to 12 different items of clothing at the same time, say the inventors.
l Retail sales volumes grew at the
fastest pace for two years in the year to September following a decline in the previous month’s figures, according to the latest CBI Distributive Trades Survey. The survey found that sales for the time of year were considered to be slightly above seasonal norms.
l Recent research has revealed that
almost a third (30%) of British consumers are worried about Christmas disappearing from the high street. Only 7% will do all of their Christmas shopping online this year. Christmas sales and discounts (40%), free parking (42%) and a good variety of shops (40%) were revealed as the reasons to help drive more footfall to the high street. (Source: DigitalBridge)
bira takes on number 10 A visit to Downing Street by representatives from bira in August, ensured that business rates were at top of the agenda. The meeting took place with special advisor Jimmy McLoughlin, (a previous deputy head of policy and head of external relations at the IoD), allowing bira to discuss the nub of the high street's problems with the business relations specialist. Key for bira was to highlight to Number 10 that while there are many burdens on business at the moment, business rates are a massive tax on the high street, and very much exacerbated by the recent overdue revaluation. The Association made the point that although the government has raised the rates free amount to £12,000, with a taper run off to £15,000, this is nowhere high enough for the average high street retailer. In addition, bira put forward the innovative thought that if there was an allowance, rather than a cliff edge of £12,000, this would mean that smaller businesses would not be under constant pressure, but instead able to contribute extra productivity and profit to UK plc. It would mean that the government could scrap all current and often short term reliefs that cost the treasury at least £2.6bn a year. Following the meeting, bira will be looking to put together more detailed costings.
Above: Representative from bira recently visited Number 10 to discuss business rates. Shown from left to right are: Robert Jarrett, marketing and membership director, bira; Fiona Cuthbertson, public affairs advisor, Alan Hawkins, bira's ceo, Vin Vara, The Tool Shop and bira’s national president.
l New research has found that three in
Wilton, specialists in cake decorating and sweet treat making, showcased a variety of its specialist lines in the Hobbycraft tent at the Handmade Fair at Hampton Court held in September. The company also gave a Fabulous Floral Cupcakes workshop in the Grand Makes tent, with Sonya Gray, national account demonstrator for Wilton, giving the main workshops each afternoon at the show. The Handmade Fair is produced by TV presenter Kirstie Allsopp.
four consumers now expect retailers to launch an augmented reality experience within the next six months. It follows Apple's ARKit launch, which gives retailers the opportunity to develop their own AR solutions in order to revolutionise the shopping experience. l CDA Products is offering vanilla
flavoured edible business cards.
Above: TV presenter Kirstie Allsopp with Wilton's Sonya Gray.
INTRODUCING THE NEW
EDDINGTONS.CO.UK We are proud to present our newly designed and updated website, packed full of new features and beneﬁts. The site allows customers to search the entire Eddingtons collection with ease and then place orders with a few simple clicks!
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Below: Steamer Trading in Harrogate. The multiple recently appointed a new chief executive.
Explosive growth of independents Data released this month by bira and the Local Data Company (LDC) reveals that more independent shops opened significantly more shops than in the same period last year, while the national chains continued to see a fall. Independent shops saw an increase of 762 shops (+0.27%) in H1 2017, a significant increase from the net increase of four shops (+0.00%) in H1 2016. A net growth of +562 units in H1 2017 on the high streets, was one of the main drivers in the growth of independent retailing in H1 2017 - a +181% increase from the 200 unit increase in H1 2016. Above: UK high streets are seeing a significant increase in The chain retailers have also remained in decline with a net loss of -659 independent retailers. shops (-0.33%) in H1 2017 across GB, which compares to -2,001 shops (-1.02%) in H1 2016. “It’s good to see independents, and the high street in particular, leading the way in net unit growth for the first half of 2017," commented bira's ceo Alan Hawkins. "The courage and, we hope, skill of the independent entrepreneurial spirit will fly long after the prophets of doom are silent." Alan continued: "The predictability of the growth areas is perhaps a little disappointing, being centred on the areas where the customer has to be present, but let’s not knock that. Barbers, nails and a cup of coffee all help footfall and give even the harder pressed comparison goods shops a chance to wave their retail magic.” The total number of independent businesses covered in the research across Great Britain was 288,259.
Trends at Ambiente
Steaming ahead with a new ceo at Steamer Ben Phillips, owner of Steamer Trading, and winner of the prestigious Honorary Achievement Award at the Excellence in Housewares Awards in October, (see page 39) has handed the ceo role to Mark Saunders, a former Cath Kidston and Habitat executive. Ben, the sole shareholder of the business, continues as chairman and creative director. This change coincides with the retailer securing more funds to facilitate its expansion plans. It is a step change for Ben, who took over Steamer Trading Cookshop from his parents 16 years ago. Steamer Trading’s expansion strategy is both organic and acquisitive, as evidenced by its purchase of the Divertimenti shop and cookery school in Knightsbridge, as well as Kitchens’ trio of shops in Bath, Bristol and Cardiff. Steamer Trading's current retail portfolio comprises 42 outlets.
Right: The Modest Regenerations trend will be showcased at Ambiente 2018.
Ambiente, which features Dining, Living and Giving, will be putting the spotlight on four main trends for 2018 when the show opens its doors from February 9-13 at Messe Frankfurt. They are Modest Regenerations (timeless, personal, minimalistic, unpretentious); Colourful Intentions (bold colours, ecological, functional, folkloric); Technological Emotions (visionary, refined, emotional, balanced), and Opulent Narrations (eclectic, staged ornamental, extravagant). Seminar speakers at the Ambiente Academy will also be highlighting tableware and food trends. Explained Ambiente's Dining director Thomas Kastl: "For example, there are different plate styles coming through as chefs change their minds about food." Fashion shows featuring trend and brand products from exhibitors will offer additional inspiration. Thomas also highlighted HoReCa as a growth sector for the show, with a business match making web portal launching for then first time, putting exhibitors and visitors in touch at the show. l Ambiente 2018's partner country is The Netherlands.
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News Below: Rainy Day Trust's Bryan Clover dressed up as a Roman when he took part in the recent Pavestone Rally.
Retailers at the sharp end
£78k raised for Rainy Day Trust Rainy Day Trust's ceo Bryan Clover was among those who took part in the recent Pavestone Rally which saw 38 teams across the home improvement industry get into decorated 'old bangers' to go on a four day, 1,300 miles, 10 country trip from Dover to Nice. To date, the event is looking to top the £155,000 raised, which will be shared between the Rainy Day Trust and Teenage Cancer Trust. l The Rainy Day Trust has joined with Cardaid to allow its partners to send e-cards this Christmas. The Trust will receive a donation of 30% of the purchase price. Cards can be customised. Visit www.cardaid.co.uk
Below: Knives from Victorinox.
As the knife debate continues - with Home Secretary Amber Rudd looking to tighten the law to stop under 18s being able to purchase knives - some leading names in the industry share their views as to how any new legislation is likely to impact on housewares retailers. "I'm watching this space, as it’s with great interest that comments like this have been made by the government," says Paul Shelley, md, Haus. "In the ideal world, it would be wonderful to get the safety and security concerns quashed about premium knives. If the government can find a solution then great, but what I don’t want is the independent being persecuted for online selling and the power machines finding a way around the selling situation with a loophole. More business back to the high street would be a welcome note to many. Ethical sales and a strong and secure responsibility are what all knife suppliers wish to attain, be that in supply or education." Dan Clark, buyer, Sabatier, part of Creative Tops, says that the proposed rule that knives will not be able to be delivered to consumer homes may have a slight impact on the company's e-commerce side of the business. "However, many major retailers already take the stance of not selling knives online, so I think it is already a common thought with consumers that they must go in store to shop for knives." Adds Dan: "I would agree with the proposed changes if they went ahead, as we need to take every precaution to ensure knives are sold correctly, to the right people for the intended purpose." At Fiskars, sales director Mark Follett concurs that public safety has to be the number one priority, but questions whether collecting knives in store will solve the problem. "Large online only retailers often have their own fleet of drivers who are qualified to deliver other age restricted items such as alcohol so, in theory, they could act as a ‘bricks & mortar’ equivalent to serve that purpose. If the legislation goes ahead, it will give a huge boost to the likes of the grocers who already have click and collect services in place and cover almost every square foot of the UK! It could also give rise to some interesting partnerships as retailers try to find solutions." As Toni Habertur, head of marketing and sales for knives, Victorinox adds: "Knives sales legislation has always changed with time and will probably continue to change with a ever-changing society in the future. We watch this very carefully and try our best to educate people regarding the proper and safe use of knives. Our knives are developed and perceived as tools and not as weapons. However, we also depend on our distribution partners to respect local laws and customs." (See BHETA news on page 22 and Market Focus: Knives on pages 48-50).
Pre-Christmas promotions Right: Smart Cara is poised to reduce landfill.
Smart kitchen waste solution For people concerned about landfill as well as reducing their carbon footprint, a brand new eco, counter top kitchen product, the Smart Cara, has been launched into the UK market. The appliance breaks down 90% of food waste to create odourless, soilenhancing powder ready to put on garden beds and pots. According to the supplier, with 7.3 million tonnes of food going into landfill in 2015, preventing this waste would have the equivalent benefit of removing one in four cars from the UK's roads.
KitchenCraft is running two promotions in the final quarter of the year: a cocktail competition and an initiative to get people baking. “Gin is very much up there as a top trend and is reflected in our latest BarCraft launches,” says marketing director Claire Budgen. “We’re asking people to take a picture of their home-made cocktail and post it on our Facebook, Twitter or Instagram feeds tagging KitchenCraft and using #SpiritMeAway.” The winner will be chosen at random with the Above: Get Baking with Paul Hollywood, a new prize a luxury Distillery Tasting Experience for two, KitchenCraft promotion. complete with overnight accommodation in London. The competition runs until December 31 and is backed up with in store POS. In addition, in a joint promotion with Premier Foods, KitchenCraft has matched some of its most successful Paul Hollywood cake mixes to some of the company's Paul Hollywood bakeware,"so a customer can purchase everything to have a go and get baking", explains Claire. When a customer purchases a cake tin they will receive one mix free, with pairings including Brownie Pan/Belgian Chocolate Brownie Mix; 20cm Spring Form Cake Tin/Garlic & Herb Tear ‘n’ Share Bread Mix; Baking Tray/Belgian Chocolate Cookie Mix; 23cm Spring Form Cake Tin/Lemon & Lime Zesty Sponge Cake Mix. Again, the promotion will run until December 31, and will be supported by window posters and in-store showcards explaining each promo in more detail. There will be no limit to the number of purchases for either trade customers or consumers. Right: KitchenCraft's Spirited Away competition.
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News Below: Fat-free Eaziglide pans are a John Lewis best seller.
Brand new name The White Brand Agency, which acts as the exclusive UK agency for Stelton of Denmark, along with other leading European brands Rigtig, Ritzenhoff, Muurla and Variopinte, has re-branded as Treacle George. “Treacle George was born out of a curiosity for all things kitchen and table that are wellconsidered, heirloom quality, and importantly, oozing in style," comments the company's owner Laurence White.
John Lewis reinvents breakfast According to the fifth annual John Lewis Partnership report, 2017 has been the year when 'breakfast was reinvented'. The findings of the report show that 'the UK lost its appetite for a traditional greasy fry-up, replacing it with a more wholesome alternative.' Report highlights revealed that fat-free Eaziglide frying pans were best sellers; egg gadgets and avocado tools saw sales rises of 25% and 40% respectively, with breakfast classics such as teapots, butter dishes, egg cups and coffee machines all experiencing sales increases. The report states that the trend for spiralisers has subsided, with online searches for the gadgets dropping by 53% compared to the 2016 report. It also notes that Black Friday has replaced Cyber Sunday as the biggest spending day of the year with almost 50 times more smart home products stocked at John Lewis, compared to 2013. Reflecting on how people shop, the retailer acknowledges that over a third of online traffic to JohnLewis.com comes from mobiles. The report also highlights the rise of interactive in-store shopping experiences, citing 'live cooking demonstrations with Jamie Oliver and high tea in a Wedgewood pop-up tearoom.' The report is based on John Lewis' shopping data from August 2016 to September 2017.
Right: New at Top Drawer/Home: G&Tea from Root 7.
Above: John Lewis is inviting customers to spend the night in store.
Select Christmas sleepovers An innovative new John Lewis customer initiative will shortly be taking sleepovers to a new level. The store will be inviting a select few shoppers, randomly chosen from those who apply, to stay overnight at The Residence, an in store apartment in the retailer's Oxford Street flagship outlet, to experience the store's products. They range from a De'Longhi PrimaDonna Elite Experience bean-to-cup coffee machine to bedding, furniture and lighting. The overnight stays will take place on the four Saturdays leading up to Christmas. Similar apartments in Cambridge and Liverpool will also hold sleepovers.
Home sweet home Hot news at Top Drawer/Home in September was that Ulster Weavers will be launching a brand new licence in January in partnership with The Eden Product. "Products will be officially launched at Spring Fair but will be available from the company in January,” Pam Harper, head of sales for the UK and Ireland, told PH. "We will be doing kitchen textiles and homewares which we previewed at Home." New products at the Autumn show included a G&Tea cocktail range from Root7, along with Portuguese ceramics from Also Home in the company's Kuro collection, with mango wood new to the range. Products include bowls, a sushi platter and a server. New from Alessi was a range of brass trays and bowls, along with a collection of pink gold ranging from kitchen accessories to keyrings. Other brands at Home included Witloft, Zaha Hadid Design, Forma House, MAKE International, IXXI, Leonardo, Nick Munro and VITA Copenhagen. “The A/W17 edition was a strong success, attracting the very best brands across our sectors and top buyers from the UK and overseas," commented event director Alejandra Campos. The Spring/Summer '18 edition of Top Drawer will take place from January 14-16 2018, at Olympia London.
In this regular feature, PH celebrates all-important ‘people power’ in housewares retailing by putting the spotlight on a ‘star’ employee, nominated by employers and/or members of the trade.
CHLOE GLADMAN, COOKWARE ASSISTANT, BAKERS AND LARNERS OF HOLT “When customers enter the store, Chloe is one of the first faces to greet them. Having been here for nine years, Chloe combines her expert product knowledge with exceptional customer service. In Chloe’s hands, our customers can rest assured of an attentive approach and the best products to suit their needs. Our Cookshop is renowned for its captivating displays, which are co-ordinated by Chloe. Her eye for aesthetics and design have proven to be central to the success of these displays and the extra sales generated. Chloe comments that her greatest satisfaction is knowing that her customers are looked after, are pleased with their products and that her department performs to its maximum to achieve the greatest results.” * To nominate an outstanding retail employee for PH’s Retail Star column please email email@example.com. Your nomination will also be considered for the Retail Employee of the Year in The Excellence in Housewares Awards 2017.
HOME & KITCHEN | OUTDOOR LIVING | FOOD SERVICE
I CAN’T BELIEVE IT’S NOT CERAMIC!
Outdoor tableware needn’t be boring! After a successful launch in 2016 we have continued to develop and refresh our range of melamine tableware. Created using the latest technology featuring intricate designs, glazed and finished by hand. It looks and feels just like ceramic with the added ability to resist breakage, scratching, chipping. All pieces are dishwasher safe.
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PEOPLE l Pam Harper, formerly
Ulster Weaver's business development manager, has been promoted to head of sales for the UK and Ireland. Right: Pam Harper.
l Mark Adkison joined the IHA as vice president, international, in September, filling the vacancy left by the passing of Jeff Murphy in June. Mark has over 15 years’ experience in the housewares industry, with an emphasis on global sales and marketing, including senior management roles at NorthCentral, LLC, Smith’s Consumer Products, and Microplane. Above Mark Adkison.
What's trending Stateside
Below: The Behmor Connected Brewer.
It may currently be an emerging trend, but could portable beverageware be the next big thing in the UK? According to Carley Knobloch, a smart home expert, the portable beverageware category is becoming more competitive as companies embrace smart home technology, with Carley pointing out that some hydration products now allow the consumer to connect their water bottle to a fitness tracker, enabling them to monitor their daily water intake. The NPD Group's home industry analyst, Joe Derochowski, adds that American consumers are continuing to search for housewares products that offer versatility and convenience, as well as those that not only allow them to eat more healthily, but also make it easier for them to cook, as well as to utilise smart technology. Driven by the trend for healthy living, Joe confirmed that portable beverageware was the top selling category in the first six months of 2017. Other growing housewares categories appearing in the top nine performers of sales to date included cookware, fryers and multi-functional cookers. “The home industry is in a growth phase for the next 5 to 10 years and it is the best growth phase since the 1970s,” confirmed Joe. “In the nine weeks leading up to Christmas in 2016, no industry grew faster than housewares. It's a very hot industry and it's going to stay hot." Voice-controlled products are among the top five trends for smart home products, according to HomeAdvisor.com, with personal home assistants such as Amazon’s Alexa or Google Home highlighting the trend. Another smart home trend influencing the kitchen, says Carley Knobloc, is assisted cooking, with products such as a sous-vide appliance or a steam oven that can be controlled with an app helping the consumer take the guesswork out of cooking. l Products highlighting these and other trends will be showcased at the 2018 International Home + Housewares Show in Chicago, taking place from March 10-13. Visit www.housewares.org
Smeg's record breakers
Above: Among the new ironing boards from JML.
A trio of launches Three 'disruptive' new products have been launched by JML into its ironing range. “After last year’s record Christmas, JML is moving forward rapidly in its plans to double sales in the next three years,” confirmed the company's ceo Ken Daly. “This includes an increased media spend and the development of 'disruptive' new products to include the Phoenix Gold Iron Free Flight, the Phoenix Copper Pro and the FastFit Ironing Board Cover Ultimate. The latest product releases will contribute greatly to our continued growth.” Last year JML enjoyed a record Christmas in the UK retail sector with sales through its customers’ tills increasing 10.4% on the previous year.
It was congratulations all round to Smeg, which recently took part in a 250 metre Dragon Boat Festival on the river Thames. A drummer at the front of the boat kept the paddle strokes in time, with the 17 strong team from the company's Abingdon HQ not only smashing last year's time record, but also helping to take the company's fundraising total for its charity of the year - SeeSaw* - to over £10,000 this year. In addition, Smeg was awarded third place in the Festival's fancy dress competition, which saw the team dress up in Venetian gondolier-inspired costumes. *SeeSaw is a local bereavement charity providing support to children and families dealing with bereavement.
Not so sweet cooker
Above: The team from Smeg dressed in gondolier themed outfits when they took part in a local Dragon Boat Festival.
Inset: A healthy cooker from Grayns UK.
With healthy eating becoming a priority, a cooker has just been launched by Grayns UK that takes the sugar out of rice and other solid starch staples. Initially targeted at the diabetic and Asian communities - high risk starch consumers - product will be ready to ship at the end of October. The product will be launched more widely to consumers interested in healthy eating and weight management at the BBC Good Food Show in the Eat Well zone at the NEC, Birmingham, between November 30 - December 3.
GB DU: 07.12.2017
9. – 13. 2. 2018
65855-021_AM_Dining_ProgressiveHousewares_210x297 • FOGRA 39 • CMYK • tg: 13.09.2017
Can form and function embrace one another. Do we want diverse or diversity when we dine. Can you feel quality with a touch of your hand. Dining is the sense of companionship – a place where creativity is lived, where diversity pulsates.
Ambiente, the show. Information and tickets at ambiente.messefrankfurt.com Tel. +44 (0) 14 83 48 39 83 firstname.lastname@example.org
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NEWS IN BRIEF l Lakeland’s chairman Sam Rayner has
cited declining footfall on the high street as one of the competitive trading conditions which influenced the retailer's recently filed accounts for 2016. He also highlighted the fall in the £pound as an added pressure for all retailers in 2017. Lakeland's pre-tax profits for 2016 fell from £3.3m to £1.2m, while turnover declined by 6.5%. However, online sales are growing, and Sam has reported improvements in trading across the board in 2017.
l Ulster Weavers, based in Northern
Ireland, has opened a new office in Hanley, Stoke on Trent. "We've been expanding the team," confirms Pam Harper, head of sales for the UK and Ireland.
l The Dreamfarm brand recently went viral on Good Gifts Facebook, receiving over 61m views and counting. Dreamfarm is distributed exclusively in the UK by Forma House. Above: Dreamfarm.
l Terraillon, formerly known as Hanson in the UK, has announced a full rebrand. The company will continue to operate under one global trade name and will be known as Terraillon. The warranty for its kitchen and bathroom categories are being extended to 15 years instead of two – a UK and Ireland exclusive. l Jamie Oliver was
voted the Best Celebrity Chef in the annual Good Housekeeping Food Awards, with MasterChef winning the Award for the Best Above: Jamie Oliver. Cookery Show. The Awards are voted for by the readers of Good Housekeeping magazine.
l According to a recent BBC Good Food Guide survey, there's been a return to some of the favourite foods of the '70s, to include meatloaf, chicken kiev, scampi and chips, Angel Delight and tinned fruit and evaporated milk are also said to be making a nostalgic comeback. l Personalised
gifting website, ijustloveit.co.uk, recently launched the Mary Berry Bakeware Collection, featuring Mary Berry’s signature goose design products, covering a range of vintage inspired bakeware and kitchenware with the opportunity to personalise them.
At Your Service
Below: John Lewis's new Oxford store.
John Lewis has revealed details of a new 'concierge style' shopping experience which will be trialled at its new service-led shop in Oxford which opens its doors on Tuesday October 31.The initiative forms part of John Lewis's plans to reinvent the department store. The new Oxford shop has one fifth of its floorspace dedicated to services and experiences and will offer 21 different services from travel advice to eye tests and children's car seat fitting advice. Brand new services will include a free personal styling service for men, free technology training workshops to help customers get the most out of their purchases and to learn about the latest technology, and John Lewis's first express nail and brow bar. At the heart of the three-floor, 120,000 sq ft shop will be an Experience Desk managed by John Lewis's first ever brand experience manager, where customers will be offered a concierge style service to help them plan their day. Service partners at the desk will be able to tell them everything the store offers, book them into one of the exclusive events happening that day such as a partner for their styling or home design appointment. Customers will also be able to buy one of five newly created Gift Experience packages. For the first time John Lewis will also be trialling new hotel style tours to show customers. The 322 partners recruited to work at the new shop have been given bespoke theatre training by The Oxford Playhouse to teach them the art of outstanding service. The partners will also be trialling a new uniform, created by its in-house fashion team, who have selected key items from John Lewis's own brand range Kin. The uniform which will be updated each season has been chosen to make partners stand out and showcase the retailer's successful own-brand fashion. "As part of our plans to differentiate the John Lewis brand and to reinvent the department store for the 21st century, our shops continue to be a place where customers come and experience our brand - the physical manifestation of what we stand for," explains Paula Nickolds, md at John Lewis. "More than a route to selling things, our Oxford shop is a place that aims to inspire and delight our customers and is entirely focused on customer experience with partners and finishing details at the heart of that." John Lewis has invested approximately £18 million in building the 120,000 sq ft shop which is the anchor tenant at the new Westgate development which also opens on October 24.
A retail cover girl The Times' Saturday Magazine recently featured Paula Nickolds, md of John Lewis, on its front cover, with a six page editorial on her vision for the company going forward. "Our customers tell us they want more unique products, with the qualities that come from the trust they have in John Lewis," Paula told journalist Anna Murphy. "But I think all retailers are going to have to do this. You have to differentiate in order to be a successful business in the future." Elsewhere in the article, Paula said that, "retail has become about Above: Paula Nickolds, md, John Lewis. the 'how', and they 'why' as much as the 'what'. "The biggest question of all, of course, is how best to navigate the digital space alongside the concrete - the clicks as well as the bricks," she told the Magazine. "We are living through the most dramatic revolution in retail since the supermarkets arrived in the Sixties and Seventies." Paula highlighted that John Lewis has to appeal to people's wants and desires, as well as their practical needs. "If you are only appealing on a functional level that is not enough. None of us needs a new set of cutlery," she points out. The article also revealed that no further store openings are in the pipeline. l Profits at John Lewis were down by 53.3% in the six months to the end of July, compared to the same period in 2016, the result of investment in its website, improvements to its stores and redundancies.
Above: Mary Berry bakeware.
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PRODUCT CREDITS (Clockwise from top) STELTON / PERNILLE CORYDON / FEDERICA BUBANI
DEFINE YOUR STORY
14â€”16 JANUARY 2018 | OLYMPIA LONDON
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News Below: Bissell CrossWave multi-surface cleaner.
Beaming with delight
Could retailers, including housewares retailers, be doing more to prevent cyber crime? Research by KPMG and the government’s Cyber Aware campaign has revealed that the retail industry is not taking threats seriously enough, with one in seven not taking steps to protect their data. "A significant cyber attack could put an independent retailer out of business," states Robert Jarrett, bira's membership and marketing director. "The greatest asset independents have over the bigger retailers is their connection with their customers. Lose this trust and you lose your business, so it's vitally important to ensure your business is protected as well as it can be." To help retailers, the government’s Cyber Aware campaign and bira have teamed up to offer top tips for independent retailers to protect their businesses, and in turn their customers, from cyber threats. Suggestions include installing the latest software and app updates which contain vital security upgrades, helping to protect devices from viruses and hackers; using a strong, separate password for Above: A Cyber Aware poster designed to help people protect business email accounts, bearing in mind that hackers can use email to take their businesses from attack. control of accounts. Other tips include always backing up the most important data, so that hackers can't hold companies to ransom over their business’ data; to provide staff with access to simple, freely available cyber security training that educates staff in protective tactics such as identifying phishing emails and identifying fraud, and also seeking accreditation through the government-endorsed Cyber Essentials scheme, which protects businesses against the most common online threats.
Beam Group has been appointed as the exclusive distribution partner for Bissell UK & Eire. Following a short transition period, Beam will take full control of supply to Bissell’s existing retail partners and the Bissell Direct platform. “Bissell’s new product development road map supporting continued growth, combined with our specialist premium brand management, marketing and distribution ability, makes this an exciting partnership for both parties," comments Matt Innes, general manager at Beam Group. "Further investment in warehouse capacity, showroom/training space and personnel in sales, marketing and logistics, will further strengthen the Beam business and our ability to support our fantastic portfolio of premium brands in SDA, housewares and utilities.”
Preventing cyber crime
Tour de France
According to bira, even though nearly three quarters (71%) of retailers put the most value on their customers, and 58% of consumers say they would be deterred from using a business hit by a cyber attack, it appears that there are still gaps in retailers’ cyber security strategies. A significant 95% of businesses consider cyber security to be very or quite important to their business, although 45% do not have a formal cyber security strategy. The association says that it is vital that all independent retailers implement effective cyber security and cyber-enabled fraud prevention, even though many independent retailers are run by small teams, without vast it knowledge, making being more cyber conscious seem impossible.
Angela Elliot was the winner of a Charles Viancin 2016 competition to find the sales agent with the biggest increase in sales over the previous year. The prize was a weekend in the town of Annecy in the French Alps, with a visit to the newly converted Charles Viancin HQ to meet Charles and his staff. Above: Charles Viancin winner Angela Angela, who travelled to France in Elliot with her husband Alan in Annecy. September with her husband Alan, opened a large number of new independent accounts during 2016, together with some larger chains. “We had a great time meeting all the staff and seeing some of the new product developments for 2018," commented Angela. "We also loved exploring Annecy and the surrounding area, including the stunning lake.”
Triumphing in Japan
Below: Hannah at work in the Mitsukoshi department store.
Wrendale Design is continuing to widen its global reach. Hannah Dale, the company’s founder and creative director, attracted the crowds in Japan recently, where she was guest of honour at various department stores, giving painting demonstrations amid the displays of products depicting her work. The trip was part of a new venture to launch the brand in Japan, with Wrendale working alongside Portmeirion - which licences Wrendale designs for collections of tableware and giftware - as well as a new distributor. The trip also involved participating in the British Fair held in Tokyo’s Mitsukoshi department store, the oldest department store in the world – which began trading in 1673. This latest foray to the Far East comes on the back of Wrendale’s expansion into America last year as well as the continued development of its portfolio for the UK market.
Trending at Autumn Fair A new feature at Autumn Fair, which took place in September, was the Inside Retail Hub, which featured workshops and seminars, with a Spring/Summer 2018 trends presentation from WGSN spotlighting botanical prints, nature and the colour green. "This year's Autumn Fair saw exhibitors step up again in how they present their latest ranges," commented Louise Young, divisional director - retail at Ascential, organisers of Autumn Fair and Spring Fair. "Taking advantage of the weak £pound, retailers from the USA, Europe and more travelled to the event to view the many product ranges that were exclusive to the show." bira returned to the show, along with housewares companies that included Creative Tops, Villeroy & Boch, Fairmont and Main and Churchill, with Creative Products confirming that the company had enjoyed a successful four days.
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The IHA Show in Chicago is by far the most exciting and valuable trade event of my calendar year. Without fail, it delivers innovation, excitement and a freshness that other shows can only aspire to.
2018 10 – 13 March Chicago, USA Show information and free online pre-registration: www.housewares.org
Clearly delineated category areas and great transport links make for really easy navigation – mean I can concentrate on the important stuff, finding the gems. Quality suppliers, informative and relevant initiatives such as the Keynote speeches, Pantone Color Watch booth, New Product Showcases and Inventors Corner all make it an essential part of my annual sourcing calendar. There’s lots to love about this show! Lisa Meth-Cohn, Solutions Buyer Lakeland
For more information, contact IHA UK Office: Marcus Findlay Tel: +44 121 580 8398, Email: email@example.com
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Challenging times As ceo of the British Independent Retailers Association, I get to go to several awards ceremonies but, apart from our own of course, the Excellence in Housewares Awards are my absolute favourite. It was such a pleasure to see so many members winning on the night. One of the reasons I enjoy these Awards so much is because of all the friendly people in this industry, with friendly retailers and mostly friendly suppliers. It is driven by innovative products, which try to make consumers lives easier, as well as bring smiles to their faces. Retailers in this industry go above and beyond for their customers and they are genuinely passionate about what they are selling. But we know it isn’t easy to always be positive. The word we keep hearing again and again to describe the current climate is ‘challenging’, and the government isn’t helping matters. Retailers are having to face the effects of Brexit and its effects on consumer confidence; the falling pound and the subsequent squeezing of margins as import prices hike upwards. And let’s not forget the extra costs that the government are passing on to our industry – the apprenticeship levy, National Living Wage and autoenrollment pensions to mention just a few, with little hope for many from the belated business rates revaluation this year. They certainly aren’t making things any easier for retailers. We ourselves have faced our own challenges this year, with a major refurbishment project and the consolidation of our two offices into one. Difficult decisions had to be made. But these were for the good of the business and our members. Some challenges, like those we’ve faced, needn’t be seen as negative. They can inspire us to up our game, to make sure consumers’ spare cash is in our pockets and not in our competitors or being spent on other things like meals out and holidays. Let’s get our shoppers back in the kitchen with quality kitchen and housewares. And as this is the friendliest industry, we’ll get through these tougher times with a smile on our faces, making every shopper and every sale Above: Alan Hawkins announces count. And please don’t forget that we at Harrods as the winner of the Best bira are always here to support you. Department Store - Independent at the
Alan Hawkins, ceo, bira.
Excellence in Housewares Awards in October.
bira's new offices unveiled bira officially opened its new offices in Edgbaston in Birmingham on September 21, with the event attended by 150 members, staff and friends of the association. The day included a talk by Professor Carl Chin, who entertained guests with the many reasons why Birmingham was the perfect location for a retail trade association to be based. Guests included Vin Vara, bira’s national president, who cut the ribbon to officially open the new HQ. The charm of the Georgian building has been retained and restored, with the newer 225a building creating a modern hub for the membership, marketing, the Oxford Summer School and HR teams. “By the Association being in one place, we are better able to meet our members’ needs," comments bira's ceo Alan Hawkins. "We invite members to come and visit, to use our meeting rooms and to attend our meetings and training sessions here to make use of the new space we have created ultimately for them.” Left: Guests joined bira staff and officials to celebrate the official opening of bira's new HQ.
An honour for bira member Stewart Munro, owner of Marchmont Hardware in Edinburgh, which sells cookware as well as traditional hardware, was awarded honorary membership of bira at the opening of the association's new offices. (See story above). "It was a very proud moment when Alan Hawkins presented me with the award," said Stewart. "It has been a privilege to have served the hardware and housewares industry for the past 50 years. Throughout my working life I have been involved in all aspects of the hardware trade, mainly with bira (which was BHF when I started), which has been a great support to me both for business as well as for forming an unbeatable network of friends and associates."
Above: Levi Roots.
Levi Roots announced as keynote speaker Ten years on from his appearance on Dragons' Den, Levi Roots will be the keynote speaker at bira’s Conference and Awards 2018, which take place on Thursday May 10, 2018, at the Jurys Inn in Burbage, Hinckley. There will be 12+ interactive workshops and keynote speeches, with Levi joined on stage by Luay Alfaham, senior partnerships manager for the Cyber Aware campaign; Matthew Hopkinson from LDC; Polly Barnfield OBE, founder and ceo of Maybe* and the #WDYT Campaign; Hugo Jenkins, commercial director of Trouva and Danny Crowe, a marketing & insight specialist from TwentyCi. Additional speakers are to be confirmed. The proceedings will be compered by award winning comedian and restaurateur Hardeep Singh-Kohli. The evening awards will be presented by Reverend Richard Coles, a finalist on Strictly Come Dancing. Tickets can be booked at bira.co.uk/conference-2018 or by contacting Lauren Chadwick, bira events manager on 0121 446 6688, email: firstname.lastname@example.org
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BHETA to lobby minister Meet The Buyer Day In collaboration with the Garden Industry Manufacturers’ Association (GIMA). BHETA recently hosted another event the successful series of Meet The Buyer days with Home Hardware, the UK’s largest retailerowned organisation. Home Hardware was looking for products to feature in its key 2018 Home and Garden brochure and Summer Leisure brochure, which will be distributed to over 1.2 million homes during 2018. Chosen lines will, subject to performance over the promotional period, also be stocked ongoing in both Home Hardware warehouses and could form part of the core product offering to its 450 + members. The initiative also offered suppliers the opportunity to support and target new independent retail channels as well as reinforcing commitment to existing independent distribution.
Having canvassed members' opinions on the government’s proposed legislative changes on the selling and marketing of knives, BHETA has approached Home Secretary Amber Rudd for a meeting to discuss the possible implications for housewares suppliers and retailers. BHETA is now working with bira and LACORS, the Local Authorities Coordinators of Regulatory Services, on the issue. Potential legislation on the selling of knives could mean that anyone purchasing a knife online will have to collect it either at a store or from another physical location in order to prove their identity and age. Commenting on the member survey, Will Jones, housewares director of BHETA said: “Clearly this is an important issue from many points of view, so it is vital that we represent the feelings of suppliers in the market in order that the best conclusions can be reached.” Above right: Home Secretary Amber Rudd. Right: New legislation on knives could affect the industry.
Networking Forum BHETA’s next networking forum will feature the latest news from Steamer Trading, as well as a survey of other aspects of today’s housewares market. The forum will be held on Thursday November 9 at 9.30am at Federation House. The Steamer Trading speakers will be chairman and creative director Ben Phillips, and new chief executive Mark Saunders, who will be presenting their views on the current market, latest consumer trends and internet trading as well as outlining the future strategic direction and focus over the coming months. They will also be highlighting the opportunities for suppliers and how best they can benefit from developing their trading relationships with Steamer. In addition, CESA director Keith Warren will be presenting an overview of the food service sector and market; Eric Churet will be providing a background on SEDEX's global organisation, the home of the world’s largest collaborative platform for sharing sourcing data on supply chains; Susan Oxley, CMA project director and Nadia Muhammad, principal case officer, will outline the principle role of the CMA, a government appointed body. “This is an excellent line-up of speakers specifically chosen to highlight opportunities in the industry and stimulate debate on a number of current key issues," comments BHETA’s housewares sector director Will Jones. Refreshments include a networking lunch. Contact Dawn Clarke, member services team on email@example.com or phone 0121 237 1130. Right: Ben Phillips is shown speaking at the Excellence in Housewares Awards in October.
Above: Visitors at last year's International Home + Housewares Show in Chicago.
IHA Chicago Grant In line with its commitment to helping members drive export opportunities, BHETA has secured a number of new exhibitor grants from the Department for International Trade which can help towards the cost of exhibiting at IHA Chicago, taking place from March 10-13, 2018. The IHA grants, which are worth £2000, add to existing funding opportunities for members which include financial support for Ambiente as well as Cologne. Members interested in accessing this latest BHETA funding stream should apply for an exhibitor grant via links on the BHETA website where the relevant forms can be downloaded. Alternatively, contact Dawn Clarke in member services on firstname.lastname@example.org to complete an application. Forms can be returned by email to email@example.com, or by fax to 0121 237 1133.
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From The Frontline The show season has been and gone and we're on the big run up to Christmas. Anyone else feeling totally unprepared? asks cookshop retailer Holly Wilson.
Ooh La La! M
y Richard Dare store manager, Fatima, and myself headed off to Paris for Maison et Objet at the beginning of September. An exceptionally early Eurostar got us to the show at a decent time and we started trawling the aisles. It's a really beautiful show and very inspiring. It’s the first time I’ve taken one of the team to one of the big shows and I have to say I found it incredibly helpful. It was great to be able to bounce ideas off each other and 'sense check' show fever! I found that I ordered more than I normally do, found some really great new suppliers and products, and caught up and placed orders with existing suppliers too. We had two days at the show, which meant that we covered it all and got a little bit of social time with a couple of our favourite agents in the evening - all work and no play! We then dashed back to London on one of the rowdiest Eurostar that there has ever been! A day's rest, my son’s first day at school, and then a mad run around Top Drawer before it finished. There wasn’t really very much that was new and suited to my stores, and barely any cookshop. After the shows, it was back to the stores to prepare for the new orders arriving and topping up stock. Suddenly everyone was back from holidays and sales picked up. Also, with the weather turning colder, and evenings
getting darker, I think everyone is preparing for staying home and cooking winter warmers. I'm also working on my Trouva business. We're trying to add more product onto our page to maximise on Christmas as they have a huge uplift in sales and we obviously want to benefit from this. We are also ordering more stock to cover the extra sales which is always a bit daunting but definitely worth it when the sales come in. It is totally worth the
time invested, but currently, with a small, fairly new team keeping on top of what is in stock it is a challenge, but something we are working on, and Trouva is looking at introducing a link to my POS system,Vend, which would revolutionise this process for me. I also really want to add Richard Dare to Trouva but pre-Christmas,
Inset: Prep in Stoke Newington. Below: Holly at Maison et Object in Paris
I think that's a step too far! So I'll wait until the dust settles after the festive season and then get this set up. Obviously it's really important to have a web presence, but we have so many tourists who want to buy things and can’t carry them home so I think this will work really well for me in the New Year. We've also had some exciting news from Trouva. They won a competition to fund their first TV advert for Christmas and they picked Prep as one of the stores to be included! So last week we had a camera crew arrive and shoot the store exterior. They want to show that even though you are shopping online you are still supporting real, independent boutiques on real high streets. It's a really lovely concept and as with everything
Inset: Among the 'objets' that caught her eye.
Trouva does, it will be beautifully done. I can’t wait to see it. Meanwhile, we are now preparing to put our Halloween windows in which signals the start of the run up to Christmas. Once that's over, Christmas begins in earnest! Best of luck with Christmas everyone. Let's get those tills ringing!
Holly Wilson is the owner of Prep Cookshop, Stoke Newington, which opened in February 2015, and now owns Richard Dare, Primrose Hill, also in North London.
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Excellence in Housewares 2017
Inset The winners took to the stage with host Charlie Baker (centre front) and PH’s (left-right) Patrick Wade, Jakki Brown, Emma Cain and Warren Lomax.
CAUGHT ON CAMERA
The PH/bira Excellence in Housewares Awards were ‘très bon’ this year. Over 400 members of the housewares community were there to enjoy the Parisian-themed ‘big night’ which had a positive ‘je ne sais quoi’. PG shares a flavour of the wonderful event.
Right: Accordion and clarinet duo Vive la France added to the French flavour of the event, in the reception and on stage during dinner. Below: (left-right) Le Creuset’s Jane Mason, Creaseys’ Peter Creasey and Tina Vaudin with Le Creuset’s Emma Kampa and Philippa Howarth.
Above left: Comedian Charlie Baker, who hosted the awards, went down a storm with the audience. Right: The Excellence in Housewares Awards are co-hosted by Progressive Housewares and bira: cookshop and housewares. Welcome speeches were given by PH’s advertisement director Patrick Wade (left) and bira’s ceo Alan Hawkins. Left: (left-right) Selfridges’ Merran Mills, Elly Ling and Sarah Hopkin with Vitamix’s Karen Hicks and Sarah Glynn.
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Above: The moustache placecards and menu cards (sponsored by Imperial and Whitford) all ‘tie-d’ in with the theme!
Above: (left-right) John Lewis’ Matt Thomas, Bryan Edgar (Brabantia), Rebecca Lenahan (John Lewis) with Brabantia’s David Slater. Right: The PH sisterhood – though sadly missing revered editor Jo Howard who was recovering from breast cancer operations. (Right-left) Emma Cain, Sue Marks, Jakki Brown and Jo Pilcher. Top right: A colourful crowd! (Leftright) Kathryn Farrell (Lakeland); KitchenCraft Emma Lewis-Jones and Matthew Canwell; Lakeland’s Lisa Meth-Cohn and Lindsay Baker with KitchenCraft’s Sarah Hoadley. Right: To mark its 50th anniversary and 30 years of working with Whitford, Imperial provided a commemorative tea canister to everyone which was held aloft in a ‘higher or lower’ elimination quiz, with questions on a French theme.
Left: Imperial’s Zak Bham proudly presented a magnum of champagne to the winner of the ‘higher or lower’ competition. Bottom left: (second right) LSA’s Steve McGuire with Robert Welch’s (left-right) Victoria Twigg, Alexandra Bradley, Alice Welch, Rupert Welch and Sharon Harris. Below: No wonder Tony Butler (AB Fusion) looks so happy! Enjoying catching up with Prep Cookshop’s Holly Wilson (left) and Richard Dare’s Fatima Ait-Hammou.
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Excellence in Housewares 2017 Left: Bon appetit! Below left: Blue is the new black for Seema Grantham (right)! Here with her lovely colleagues from The Cookware Company. Below: Host Charlie Baker (second right) found some potential members in the audience for a bearded ‘boy band’ who had an uncanny likeness to him, including PH’s Rob Willis (second left)! Below centre: Something to send a postcard about! (left-right) Brabantia’s Lucy Clarke and Ella Gould; Leekes’ Amanda Reed and Chloe Evans and Brabantia’s Emma Kennedy and Verity Cundhill.
Above: Duncan Loch of Ultimate Products, which sponsored the drinks reception of the awards, with Argos’ (left-right) Palash Ganguly, Anna Lorkin and Dawn Ritchie. Above left: Ooh la la! Hats off to Meyer’s Mark Baumann for doing the double – beret and moustache! Left: Bira Direct’s Jeff Moody (right) and Neville Singer drew the charity raffle that raised almost £4,000 for PH’s Shelter initiative and The Rainy Day Trust.
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Excellence in Housewares 2017
Top left: The ever smiley Abraxas sisters Helen Sparrow and Sarah George. Top right: Vitamix was there ready to serve up delicious cocktails after the awards. Right: (left-right) Wayfair’s Deena Youns, Houzz’s Lalenya Maroulakis and Lex Clarke with SMART’s Lutfi Talib, Salwa Attia, Dr Samir Attia and Peter Bundock. Above left: Dunelm’s (far left and far right) Lindsey O’Neill and Claire Barton with (second left-right) Spring Fair’s Lucinda Nixon, Jason Carvey and Zoe Bonser. Left: Everyone went home with a great keepsake bag (produced by bira) full of lots of housewares goodies! Right: The Lionels pumped out some great tunes! Bottom right: John Lewis’ Katrina Balogh and OXO’s Louise Burnham showed off their French chic look! Below left: It was ‘Strictly Come Dancing’ Housewares style!
WANT TO SEE MORE? The full gallery of Excellence in Housewares Awards 2017 photos can be found at: www.theexcellencein housewaresawards.co.uk
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RETAIL EMPLOYEE OF THE YEAR Criteria: Nominations were sought for retail employees who make a difference, with
their enthusiastic, attentive and knowledgeable service (and who could be considered ‘the unsung heroes’ of the shop ﬂoor or customer services team.) Left: Alison Hobbs, visual merchandiser, Potters Cookshop accepts the award from category sponsor Brabantia’s ﬁeld sales manager, Emma Kennedy (right). Below right: Emma Kennedy announces the winner of the Retail Employee of The Year category.
Winner Alison Hobbs from Potter’s Cookshop
Initial Reaction: “I feel it is such an honour to be nominated and be a ﬁnalist so to win, well I am overwhelmed, I am so lucky as I work with such a great team of people and couldn’t do my job without their help.” Alison Hobbs, visial merchandiser, Potters Cookshop
MOST PROMISING NEWCOMER Criteria: Nominees could be a new cookshop or housewares business (not including new branches of
Winner Prep Cookshop
cookshops), which has opened or started up over the past three years (ie since 1 July 2014).
Far right: Holly Wilson, founder, Prep Cookshop receives her award for Most Promising Newcomer from category sponsor OXO’s UK sales manager, Louise Burnham (right). Below: Louise Burnham takes her place at the podium to announce the winner.
Initial Reaction: “It feels amazing to have ﬁnally won! 3rd time lucky!” Holly Wilson, founder, Prep Cookshop
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EXCELLENCE IN DIRECT RETAILING Criteria: Nominees could be retailers of housewares that use one or more non-‘bricks and mortar’
channels as a highly signiﬁcant or primary route to its consumers. Retail channels could be internet, catalogue, TV or a combinations of these.
Above: Oliver Rossington-Cummings, buying manager for Cookware, Ocado accepts his award from category sponsor SMART’s chairman Dr Sam Attia (right).
Initial Reaction: “This Excellence In Housewares award really does reﬂect the hard work done by the whole team here at Ocado in building our housewares offer. From very humble beginnings we now have over 7,000 homewares products on Ocado.com. We are all really delighted that the industry has recognised Ocado and we in the general merchandise team feel particularly chuffed to bits to have been crowned as the leading direct retailer.” Martin De La Fuente, senior buying manager - general merchandise, Ocado
EXCELLENCE IN RETAILING TRAINING Criteria: This award is for a retailer’s
approach to training for its team. This could be for an on-going training programme or speciﬁc training initiative that has been instigated (or been particularly signiﬁcant) in the last year.
Winner John Lewis Right: Elaine and Emily celebrate a great win for John Lewis.
Right: John Lewis’ Elaine Hoopper (second left), buyer for tabletop and Emily Wimborne, food preparation buyer receive the trophy for Excellence in Retail Training from Matthew Wilson, general manager, Europe for category sponsor Wilton Brands.
Initial Reaction: “John Lewis is delighted to have won this award, the fact that the industry is behind the judging makes them even more special. The success is a culmination of a lot of hard work from Partners across the business. Our retail training award is a result of the vision and drive of the buying and merchandise teams, this has meant our Partners have continued to stay up to date with new innovation across the width of our assortments, this though couldn't have been possible without the continued help and support of our supply base which we are hugely grateful.” Elaine Hooper, buyer tabletop, John Lewis
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EXCELLENCE IN RETAIL DISPLAY - INDEPENDENT Criteria: Nominees could be an independent retailer that has excelled in their window and/or in-store displays, which have either been speciﬁc to one product range or of a more generic nature, demonstrating originality and maximising visual impact. Left: Justin Kowbel (second left) and David Caldana (second right), founders, Borough Kitchen receive their trophy from Meyer Group’s sales director, Mark Bauman. Below right: Justin and David are ecstatic about winning the trophy.
Winner Borough Kitchen
Initial Reaction: “It’s put a huge smile on all our faces this morning. It’s particularly wonderful to be able to share that with our team, as last year we all made a big conscious effort to improve our displays - and it’s so lovely to be recognised for it.” Justin Kowbel and David Caldana, founders, Borough Kitchen
EXCELLENCE IN RETAIL DISPLAY - MULTIPLE
Winner John Lewis
OR DEPARTMENT STORE Criteria: Nominees could be a multiple retailer, a department store chain or
independent department store that have excelled in their window and/or in-store displays, either speciﬁc to one product range or of a more generic nature, which demonstrate originality and maximise visual impact.
Initial Reaction: “John Lewis is delighted to have won this award, the fact that the industry is behind the judging makes them even more special. The success is a culmination of a lot of hard work from partners across the business. For the Excellence in Retail Display award, a special mention must go to all the talented Partners in our shops that create such amazing theatre throughout the year, keeping our customers temped and engaged.” Elaine Hooper, buyer tabletop, John Lewis
Right: John Lewis’ Elaine Hoopper (second left), buyer for tabletop and Emily Wimborne, food preparation buyer accept the trophy from Will Yates, sales director for category sponsor, Tefal.
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EXCELLENCE IN RETAILER INITIATIVE Criteria: This award is for a single recent initiative to promote the sale of housewares products
and/or raise the proﬁle of the retailer and foster customer loyalty (from any housewares retailer, whether independent or multiple).
Winner Harts of Stur
For its Kitchen Magazine
Left: Philip Hart (second right), managing director, and Jon Dart (second left), head of marketing, Harts of Stur, receive the trophy from category sponsor DKB Household’s national ﬁeld sales manager, Pete Nash. Right: Philip and Jon stand proud with the trophy.
Initial Reaction: “Hearing your name read out as a ﬁnalist got the heart racing. When it was read out as the winner it felt amazing. A great honour to receive the award on behalf of all the team who put so much time and effort into producing Kitchen magazine.” Jon Dart, head of marketing, Harts of Stur
EXCELLENCE IN NON-SPECIALIST MULTIPLE RETAILING Criteria: Nominees had to have in excess of four stores, and have stocked housewares
as part of their selection of goods. This includes supermarkets, home improvement stores, garden centres, home furnishing stores and general stores (but does not include department stores). The award is for excellence across the retail spectrum including product range, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, proﬁtability and/or footfall over the last year.
Winner Leekes Above: Amanda Reed, buying controller, Leekes accepts her award from Andrew Shand, VP international sales, of category sponsor, Camelbak. Left: Amanda pauses for a picture opportunity with her winning trophy.
Initial Reaction: “Leekes were absolutely thrilled to win this award in such lauded company. We have driven our housewares sales using a mixture of leading brands and our own Casa brand items, continuously looking for new and innovative products. We congratulate Max Publishing on its fabulous evening and hope to attend and compete with the best again next year.” Amanda Reed, buyig controller, Leekes
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Criteria: Nominees could be a specialist retailer
EXCELLENCE IN SPECIALIST RETAILING - MULTIPLE AND LARGE INDEPENDENTS) Far left: Angie Bryant receives the trophy on behalf of Art of Living from category sponsor, KitchenAid’s head of sales UK & Ireland, Israel Quintana.
(other than a department store chain) with three stores plus an online store, or four or more stores. They had to demonstrate excellence in areas across the retail spectrum including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, proﬁtability and/or footfall
Winner Art of Living Initial Reaction: “Art of Living is absolutely delighted to receive the award for Excellence in Specialist Retailing, especially considering such esteemed competition. We work tirelessly to ensure our wonderful staff are knowledgeable, empathetic and diligent, so it is a genuine thrill to have their ‘excellence’ recognised by our industry.” Andi Healey, website and warehouse manager, Art of Living
BEST DEPARTMENT STORE - INDEPENDENT Criteria: Nominees could be an individual independent department store or branch of a small group of
up to three stores. They should show excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, proﬁtability and/or footfall.
Initial Reaction: “We are delighted to see Harrods’ commitment to technology and innovation recognised as part of the Excellence in Housewares Awards. Our specialist buying team has curated a collection of cookware and home appliances offered in the Harrods Cookshop, with design, quality and our discerning customers in mind. Many of these customers are aspiring chefs, looking for products of a professional standard, which we are able to offer. We also offer live, instore demonstrations; creating a truly unforgettable customer experience.” Annalise Fard, director of Home at Harrods
Right: Joanne Norton, buyer-home, Harrods, accepts the award for Best Department Store - Independent from category sponsor bira’s ceo, Alan Hawkins. Left: Joanne celebrates Harrods’ win with a smile for the camera.
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BEST DEPARTMENT STORE MULTIPLE BRANCH OR GROUP MEMBER
Criteria: Nominees could be a speciﬁc branch of a department store chain or group of above three stores (including members of the Fenwick Group). They had to demonstrate excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing. Achievement in improving sales, proﬁtability and/or footfall.
Above: Helen Miller, senior buyer, Fenwick Brent Cross accepts the award from category sponsor Joseph Joseph’s founder, Richard Joseph. Right: Helen brims with pride as she shows off her trophy.
Winner Fenwick, Brent Cross Initial Reaction: “I was so thrilled and immediately jumped up in excitement, beaming from ear to ear as I leapt up onto the stage to receive the award and a lovely hug from Richard Joseph, (sorry if I held on too long Richard!). Amazing!!!” Helen Miller, senior buyer, Fenwick Brent Cross
BIRA COOKSHOP & HOUSEWARES RETAILER Criteria: Nominees coud be independent bira members (currently and through to 2018) that
have shown excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion and display (and - if relevant - multi-channel retailing.)
OF THE YEAR
Winner Trevor Mottram
Right: Sarah Wood, joint managing director, Trevor Mottram is presented with the bira cookshop and Housewares Retailer of the Year award by Le Creuset’s head of sales, Jane Mason (right). Left: Sarah is all smiles as she enjoys being centre strage.
Initial Reaction: “Amazing!!! Followed by please don't let me fall over!” Sarah Wood, joint managing director, Trevor Mottram
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Excellence in COOkware Criteria: All cookware and bakeware products in metals, glass, ceramic, silicone, plastic or any other material, which were
launched at UK retail or modiﬁed between June 2016 and June 2017.
Winner Non-Stick Pro Bakeware from OXO
Left: OXO’s UK sales manager, Louise Burnham (second left) and brand manager, Regina Pitts receive their award from category sponsor, bira direct’s managing director, Jeff Moody. Right: Louise and Regina take their place for a celebratory picture.
Initial Reaction: “On receiving our award for Excellence in Cookware the whole team at OXO were absolutely delighted ! There’s no greater honour than to receive award winning recognition from the experts within our fantastic industry.” Louise Burnham, UK sales manager, OXO
TOP TOOL OR GADGET Criteria: Any gadget, tool, utensil or range of the same - whether practical, aesthetic or
fun (includes mills), which were launched at UK retail or modiﬁed between June 2016 and June 2017.
Initial Reaction: “I felt that we had been nominated for a number of awards as ﬁnalists and it was about bloody time!” Damon Meredith, founder and director, New Soda
Winner Big Peeler from New Soda
Right: Damon Meredith, founder and director, New Soda is presented with the trophy for Top Tool or Gadget from category sponsor bira cookshop & housewares’ membership and marketing director, Robert Jarrett (right). Left: Damon happily poses with the coveted trophy.
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Criteria: All products which have an
electrical plug and whose use is concerned with the processing of food/drink or the carrying out of household tasks, and were launched or modified between June 2016 and June 2017.
PLUGGED-IN AWARD Winner Cafe Cino Capsule Machine from Dualit
Initial Reaction: “My first thought was surprise, my second, was a lot of people at Dualit have worked very hard for this, well done them!” Alex Gort-Barten, director, Dualit
Left: Alex Gort-Barten, director, Dualit receives his award from Lindsey Hoyle, director of sales of Exclusively Housewares and Exclusively Electricals, category soonsors of the Plugged-In category. Right: Alex holds his trophy and enjoys the spotlight.
Criteria: All knives, scissors, cutting
equipment, allied storage items, chopping boards and sharpeners, which were launched at UK retail or modified between June 2016 and June 2017.
Winner Master Series Food Graters
CUTTING EDGE AWARD Right: Alexander Bertrah, sales manager, Microplane International, receives his award from category sponsor Spring Fair’s senior head of sales, Zoe Bonser (right). Below left: Alexander celebrates Microplane International’s win.
Initial Reaction: “It's an absolute privilege to receive The Cutting Edge Award for the Microplane Master Series. To be recognised by industry experts for our outstanding engineering and craftmanship reinforces Microplane's place as a real contender in the food prep category. This prestigious Award won't only be displayed in our trophy case, but we'll also be using this magnificent honour to raise our profile further and to attract new business. We're thrilled." Alexander Bertram, sales manager, Microplane
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EXCELLENCE IN HOMEWARES Criteria: Kitchenware products not covered in other categories that assist in preparation of food and drink, such as
storage containers, scales, measuring equipment and household products that assist in cleaning, laundry, utility storage and waste disposal, which were launched at UK retail or modiﬁed between June 2016 and June 2017.
Winner Industrial Kitchen from KitchenCraft
Initial Reaction: “My initial reaction was simply "Oh my god" as I really wasn't expecting to win!” Emma Lewis-Jones, head of buying, KitchenCraft
Above left: Emma Lewis-Jones, head of buying, KitchenCraft receives the award for Excellence in Homewares from category sponsor IHA’s UK office, Marcus Findlay. Right: Emma celebrates KitchenCraft’s win.
TOP OF THE TABLE Winner Epicurean Melamine Tableware from Eddingtons
Right: Adam Smith, marketing manager, Eddingtons accepts the award in the Top of The Table category from Ambiente-Messe Frankfurt’s director for dining, Thomas Kasti (right). Left: Adam celebrates Eddingtons’ big win.
Criteria: All tableware, glassware,
tabletop accessories, serveware and tabletop textile products, which were launched at UK retail or modiﬁed between June 2016 and June 2017.
Initial Reaction: “Delighted that all of the hard work put into the development of the range has been recognised.” Adam Smith, marketing manager, Eddingtons
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THE INNOVATION IN PRODUCT AWARD Criteria: A new innovative product or any innovation that demonstrates improved functionality to an existing product.
The innovation must be launched between June 2016 and June 2017.
Winner Stojo from Auteur
Initial Reaction: “Champagne please!” Viv Cudahy, managing director, Auteur.
Left: Viv Cudahy (second left), managing director and Jenny Dahlman, sales and marketing director, Auteur receive the award for Innovation in Product from category sponsor Top Drawer’s Alejandra Campos (far right), exhibition director and Ian Rudge, development director. Right: Viv and Jenny are all smiles after accepting their trophy.
THE ICON AWARD Criteria: Classic housewares products that have withstood the test of time. Products
can only win this award once, after which they join the Icon Gallery. Previous winners of this Award are the Dualit toaster, the Ceramic Pestle and Mortar, the traditional Cafetière, the Pyrex Jug, the KitchenAid mixer, the TG Green Cornish Blue Dreadnought Jug, Le Creuset Cocotte, the Kenwood Chef, the Mason Cash mixing bowl, the Krisk Bean Slicer, Emma Bridgewater Half Pint Mug, the Magimix Food Processor, the Chichester Carving Tray, the Tala Conical Measuring Jug, the Bialetti Moka Espresso Stovetop and Kilner Jars from Rayware.
Winner Rushbrookes Striped Butcher’s Apron from Dexam
Above: Roger Morgan-Grenville, director, Dexam International, recieves his award from Tim Joslin, sales director of category sponsors Homedics Group (right).
Initial Reaction: “So good to see the recognition that an old classic gets when we have all kept the faith, maintained the integrity and continued to produce it in England.” Roger Morgan-Grenville, Director, Dexam International
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THE SUPPLIER AWARDS Criteria: To arrive at the ﬁnalists (and winners) for these three awards, PH sent out 1,000
nomination forms to housewares retailers asking them to state which housewares suppliers they feel are the tops when it comes to marketing, innovation and service.
EXCELLENCE IN INNOVATION AWARD Winner Joseph Joseph
Right: Richard Joseph, founder, Joseph Joseph accepts the award from Will Jones, homewares director of category sponsor, BHETA (right).
Initial Reaction: “The whole team at Joseph Joseph were thrilled to have won the Innovation Award this year from a very strong group of innovative ﬁnalists.” Richard Joseph, founder, Joseph Joseph
EXCELLENCE IN MARKETING AWARD Winner Le Cresuet
Right: Jane Mason, head of sales, Le Creuset receives the award for Excellence in Marketing from category sponsor BHETA’s homewares director, Will Jones.
Initial Reaction: “We are absolutely thrilled that Le Creuset has again been recognised with the Excellence in Marketing award. Le Creuset is always hugely aware of just how important it is to build long term consumer engagement both in-store and online and we continue to direct our marketing investment to support our valued trade partners with inspiring consumer campaigns and collateral to drive sales. We would like to thank the Excellence in Housewares judging panel for this superb award!”
Jane Mason, head of sales, Le Creuset
EXCELLENCE IN SERVICE AWARD Winner KitchenCraft
Right: Tony Elliot, operations director, KitchenCraft receives the trophy from (right) Will Jones, homewares director of category sponsor, BHETA.
Initial Reaction: “I was delighted that KC won the award and very grateful for the support our customers give us. It really is a team effort at KitchenCraft and the award is for each of my colleagues hard work this year.” Tony Elliot, operations director, KitchenCraft
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HONORARY ACHIEVEMENT Criteria: This very special award was presented to an individual who has contributed greatly to the UK housewares industry.
Nominations are invited from across the industry.
Winner - Ben Phillips An excerpt of a speech given by PH’s Jakki Brown at the event:
Above: Ben Phillips, owner of Steamer Trading is presented with the Honorary Achievement award by (right) Matthew Canwell, managing director of category sponsor, KitchenCraft. Below: Ben triumphantly holds his trophy and basks in the glory of being the recipient of this special award.
Initial Reaction: “What a fantastic award to receive from such an amazing industry - and a complete surprise. The trophy made its way back to Sussex where it sits proudly next to the award my father won a few years ago - and brought a huge smile to both my parents’ faces when they saw it. Thank you!” Ben Phillips, owner, Steamer Trading
“Tonight we honour a person of true vision. Someone who has changed the face of housewares over the last two decades. While having joined the industry from outside, bringing with them fresh eyes and a youthful vigour you could say they were born into this trade. It takes a brave person to grab hold of a business that had been successfully run by your parents for many years and challenge their approach and their pace of growth. But this they did, and with amazing results, both through organic and acquisitive growth. Their charismatic character, sharp wit and love of people has earned them the respect and friendship of suppliers and competitors alike. I recall them once saying, “Housewares is a specialist business, which is where a lot of big businesses misunderstand it. It is not just shifting boxes, there’s a passion involved.” How that passion has translated itself, is now there for all to see. Back at the start of this century, responding to the growing interest in cooking and for consumers to make their kitchens product emporiums, they steered their business to become one of the UK’s leading retail gems, inspiring and exciting consumers with a vibrant offering presented in a world beating retailing environment, invariably in ambitious sites that ooze character and style. This industry has very few national specialist housewares chains, tonight we honour someone who has peppered the map in a way that very few would have deemed possible – even exceeding their own high expectations, now trading from 42 stores and counting, way beyond the 30 store ceiling he initially felt was possible. Yet, for all their ambition they remain forever supportive of the 550 people they now employ, their suppliers and their industry. Very recently, with an eye on the future development of their company, he has gone for extra investment, plus handed over the day to day CEO running of the business in order to focus on the creative side of the company the bit he loves the most, that and double guessing what is going on. No doubt there is steam coming out of his ears by now…The Honorary Achievement Award goes to Ben Phillips, owner of Steamer Trading.”
Autumn Fair Rreview p40-41.qxp_Pages 46-49 23/10/2017 11:25 Page 1
Megastone is an innovative coating, born from the need for functional, durable cookware. Hard and long-lasting, it will stand the test of time. Megastone coating is 5 times stronger than standard non-stick cookware; it can even be used with metal utensils and remain scratch-free. The non-stick coating will not fade or peel and the pans are dishwasher safe â€“ making life that little bit easier! Salter Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.saltercookshop.com
Prep, store & go for the perfect lunch. This versatile lunch pot comes with two storage containers and a folding fork. The small pot is great for toppings & seasonings and fits neatly in to the lid. The medium pot is ideal for cereal or fruit and locks on to the main pot. The large lunch pot is the perfect size for salad or lunches. With a 2 in 1 spiralizer included you can create fresh vegetable ribbons or noodles. Great for taking to work or on picnics. Salter Tel: 0161 627 9673 E-mail: email@example.com Web: www.saltercookshop.com
Prepare fresh, great-tasting meals with this superb range of Progress Multifunctional Kitchen Scissors. With professional quality stainless steel blades for precision cutting, snip herbs directly onto meals for a quick answer to restaurant-style garnishing. Use the scissors for cutting, chopping ingredients, peeling vegetables, opening bottles and much more. With ergonomic soft-touch handles and smart-locking features; Progress delivers enjoyably safe and effective multipurpose scissors, perfect for use in busy family kitchens. Progress Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.progresscookshop.com
Towerâ€™s new Rose Gold collection was the brandâ€™s stand-out highlight at Autumn Fair. This visually stunning line includes a variety of items across housewares and electrical, from toasters and microwaves to knife sets and sensor bins, all featuring luxurious and elegant rose gold accents. Items in this range are available in both black and white variants, and customers can also choose from a variety of different designs and collections, including Linear and Bottega. Tower Tel: 0333 2206070 Web: www.rkwltd.com
Retain important vitamins and minerals in your food with the superb Salter DUOsteam, featuring innovative steaming technology which cooks vegetables, meat and fish to perfection in the microwave. The multipurpose steamer is dishwasher safe and ensures effortless food preparation, to speed up making delicious and nutritional meals. Also compatible with 18 and 20 cm saucepans for steaming on the hob, the DUOsteam delivers healthy and hassle-free meals to any home. Salter Tel: 0161 627 9673 E-mail: email@example.com Web: www.saltercookshop.com
Autumn Fair Rreview p40-41.qxp_Pages 46-49 23/10/2017 11:25 Page 2
Perfect if you are moving into a new home or want to refresh your kitchenware, this Progress five-piece set has all the knives you could need. With soft-touch rubber handles for extra comfort and grip, the knives also have non-stick coated blades to maintain their quality and hygiene. Completely dishwasher safe and made to withstand the demands of a busy kitchen, the set also includes a unique smart bloc for easy access to all your knives, simply by using its secure lock and release system. Progress Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.progresscookshop.com
Keep your drinks at the perfect temperature for longer with the sleekly designed Progress Thermal Flasks. Enjoy a spillage free, easy to transport beverage purposely created for all occasions. Insulated to keeps juice, smoothies, water, wine, cocktails and beer cold for up to 24 hours and tea and coffee piping hot for up to 6 hours so it is perfect for the commute, picnics, festivals or anywhere you need refreshment on the move. Progress Tel: 0161 627 9673 E-mail: email@example.com Web: www.progresscookshop.com
Enjoy effortlessly healthy cooking every meal time with this versatile Salter AeroCook Pro, with unique hot air flow technology so your food can be cooked using little or no oil. Air fry crispy sweet potato fries, roast a whole chicken, bake delicious cupcakes and much more, with no need to preheat and easily adjustable settings. Using triple cooking power; halogen directly heats the surface of the food, convection provides even heat distribution and infrared seals in the juices for flavour. Salter Tel: 0161 627 1400 E-mail: firstname.lastname@example.org Web: www.upgs.com
Pictured is Beldrayâ€™s ultra lightweight AirGo Cordless. The high-tech, cord-free design gives you the freedom to carry the AirGo from room to room with minimal effort. The multidirectional swivel head delivers a thorough clean, allowing you to reach into awkward corners for a spotless finish. With a large 1 litre dust container, a powerful floor head, and up to 25 minutes of operating time, the AirGo will help you to achieve an effortless cleaning experience. Beldray Tel: 0161 627 1400 E-mail: email@example.com Web: www.upgs.com
Full of character and fun, Portobello mixes individuality with sophistication, allowing you to be whatever you want to be. Portobello by Inspire is on trend every time. From quintessentially English with a twist, to contemporary multicultural with flashes of inspirational colour. Follow your heart and express yourself with this cosmopolitan range. Portobello Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: http://www.portobellomugs.com/
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Food for thought: DIY eating
Go with your gut feeling Fermentation, the latest new kid on the block to follow clean eating, has really got into its stride, with fermented foods such as kimchi, kombucha, kefir, miso and sauerkraut not only good for the gut but good for the housewares industry too! These trendy, probioticpacked foods - which are nutritious and easy to make at home - are just one example of how cookshops canencourage their customer to ditch packaged meals and drinks and make their own ready meals, preserved foods, take-outs and foodie gifts. PH asked leading suppliers for ways in which retailers can get their tills ringing.
Huge health benefits "Gut health is becoming a trend through people realising that highly processed, nutrient-poor food is not good for them," says Annette Lees, MD, 2tech, "with progressive programmes such as the BBC's highly popular Trust Me I'm A Doctor fuelling the trend." Explains Annette: "While homemade fermented foods and drinks contain a wide range of bacteria, commercial products contain barely any. Recent coverage of our reCAP Fermenting Starter Kit in The Guardian, and a subsequent sales avalanche, has highlighted that this trend is something people want to get into but feel concerned that they need
Inset: A storage jar that's brimming with goodness from Aladdin.
lots of expensive equipment. All caps made by reCAP are BPA-free plastic, dishwasher-proof and fit the Mason and Kilner jars people already own - regular or wide mouth screw tops - allowing them to make small batches of fermented foods, drinks and preserves which are much more suited to modern day life and meals on the go. After fermentation has been completed, the food Inset: The can be sealed and reCap Starter stored using the Kit from 2tech. integrated Mason jar lid. Additionally, making fermented foods is gaining popularity through frequent media health scares such as high antibioticresistant bacteria contamination in some commercial products," Annette points out.
Make the most of display
Inset: Food storage solutions from Addis.
â€œWeâ€™ve definitely seen an increase in demand for products which provide convenient, money saving options for storing and serving food," confirms Janine Davies, marketing manager of Addis Homewares. "More people are choosing to replace bought lunches with their own pre-prepared food, either as a health conscious choice or a money saving exercise. In particular, products now have to demonstrate added value to be competitive in this market, such as items which allow people to take food on the go without damaging it, or that provide greater flexibility." To attract this customer demographic, Janine's tips for retailers include positioning bright, multi-function, on the go products as point of sale items. "Retailers also need to show that they understand the clean eating trend by grouping relevant and targeted products for display around this theme, creating a one-stop-shop for health conscious customers," she continues. "Another tip is targeted promotions in store and on social media around seasonal trends, boosting them to reach a larger audience." Healthy eating, on the go products are, of course, particularly popular at the start of the year for New Yearâ€™s resolutions, as well as in early summer before the holiday season, with Janine suggesting that retailers should make the most of social media to demonstrate the added value of products and to give customers ideas, hints and tips. These include on the go recipes, alternative uses and hidden features. "Retailers should make use of videos to show how to use the products for, for example, batch cooking or microwave steam cooking." she recommends.
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Food for thought: DIY eating
Food on the go "Homemade lunches, drinks or batchcooked portions offer more control over diet for the working week and help consumers to make positive choices every day for their body and health, as well as their wallets," says Katrina Lawton, marketing and public relations manager of Creative Tops. "Part of the healthy lifestyle equation is being able to transport these lunches and beverages on the go while keeping them fresh and appetising. With this in mind, our Built collection provides industrious and protective products with innovative design features to maximise convenience. The containers are microwave safe too, making them suitable for warming up leftovers or batch-cooked meals."
Left: Above: Built Hydration and Bento set from Creative Tops.
Communication is key "Understanding the reasons for consumers to make DIY food and drink is the first step for any retailer to offer products that truly respond to their needs, and to capitalise on the sales opportunity this growing trend offers," says Luis Moreno, director of marketing and product, Europe, Middle East & Africa, at Burton McCall.Â Â "Offering the right product and communicating it effectively across every consumer touch point makes the difference. Using PoS images that reflect modern consumer lifestyles, plus messaging and planograms that provide ideas and tell the story, makes it easier for a consumer to take a purchase decision when they feel inspired. Plus, the combination of products that respond to consumer trends, and a synchronised campaign encompassing all touch points - web, digital, in store communications, print, PoS plus lifestyle focused merchandising - along with inspiring ideas and visuals, are the winning elements for connecting and converting consumers, while driving trust, loyalty and differentiation. Brands such as Aladdin invest heavily in understanding consumer needs and bring out products ahead of trend," Luis points out.
Inset: JWP Products Clearly Lock & Lock containers.
Engage with customers "Put simply, engagement is key," says JWP director Geoff Hounslea. "In store demos, videos and great PoS with fantastic imagery showing simple, yet effective recipes can all help to convince the consumer. Social media channels should also be heavily utilised, illustrating how easy and convenient it is to create delicious, healthy meals that can be stored in the fridge/freezer to be eaten when required." Geoff adds that bloggers/influencers can be brought on board to help with this. "We use them often to create interesting and diverse recipes that can be housed in our premium range of Clearly Lock & Lock storage containers."
Below: This Pear & Stilton Salad recipe is featured in the new Kilner Cookbook. Shown is the company's Food On The Go Jar.
Socially speaking "There has been a surge in the popularity of making meals from scratch as consumers strive to know what's in their food," says Jo Booth, senior brand manager at Kilner. "Batch cooking, food prep and clean eating are huge topics of conversation, especially across social media channels, with popular figures such as Joe Wicks experiencing a growing number of followers which is helping to get the message across to the masses. "At Kilner, we encourage people to create and make their own food through our range of glass jar based products. Glass doesn't stain or absorb odours and is easy to clean, plus, making and storing homemade food in a Kilner jar also makes it easy to turn it into a thoughtful gift. The giver simply needs to add a handwritten note and a ribbon."
Make it Yourself p44-45.qxp_Pages 46-49 25/10/2017 14:35 Page 1
It’s easy to take freshly prepared and healthy lunches to work with you with the new Aladdin MiGo Stainless Steel Vacuum Food Jar. The easy-to-open, sturdy and fully leak-proof jar will keep your food hot or cold for up to five and a half hours. The jar is designed to hold either food or drink making it multi-use. The strong and durable finger loop means it is ideal for on the go too. BPA free. Burton McCall Tel: 0116 234 4611 E-mail: email@example.com
Made from an alloy which provides superior thermal conductivity for even heat distribution, which is essential for the baking of successful breads and cakes, Stellar’s new pan collection has been electrochemically-hardened (hard anodised) for unbeatable durability. This anodising technique gives the pans a significantly longer lifespan than traditional bakeware and makes it virtually non-porous, safe to use with metal utensils, and it is almost inherently impervious to residual flavours. Horwood suggests seasoning the pan, but for fail safe non-stick, it recommends the use of baking parchment. Horwood Tel: 0117 940 0000 E-mail: firstname.lastname@example.org Web: www.stellarcookware.co.uk
This soup maker lets you enjoy hearty, healthy soups at the touch of a button. Equipped with an 800W motor, a stainless steel blade and a large 1.7 litre capacity, this useful appliance blends and heats ingredients simultaneously, allowing you to create soups or purees for the whole family in minutes. Its adjustable thermostat helps you find your ideal temperature each time, whilst the auto-clean function makes it extremely simple to clean and the interlocking lid ensures safety while in use. Tower Tel: 0333 2206070 Web: www.rkwltd.com
The Kilner® Butter Churner offers everyone an easy way to make their own homemade butter and makes a stylish addition to any kitchen. Simply place whipping or double cream into the butter churner, turn the handle and in as little as ten minutes you can enjoy fresh and delicious tasting butter! Rayware – Kilner Tel: 0151 486 1888 E-mail: email@example.com Web: www.rayware.co.uk
Bee’s Wrap® is the sustainable, natural alternative to plastic wrap for food storage. Made of beeswax, organic cotton, organic jojoba oil and tree resin. The wraps are fully biodegradable and compostable. This range is totally on trend with consumers who care about food contact, recycling, waste and the economies of re use. The 13 by 13-inch sandwich wraps include a Vermont-crafted hardwood button and piece of hemp twine for bundling up a meal on the go; after you unfold your sandwich, the wrap doubles as a placemat. Eddingtons Tel: 01488 686572 E-mail: firstname.lastname@example.org Web: www.eddingtons.co.uk
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This is a smart and stylish kitchen appliance that helps you make your favourite snack quickly, efficiently and healthier. You can make 24 deep-fill samosas at a batch, with potatoes, chilli and peas, minced meat, cheese, fruit or your favourite filling (sweet or savoury). The non-stick plate makes cleaning an easy task. The Healthy, non-fried, best tasting Samosa ever! SMART Worldwide Tel: 08444 069098 Web: www.smartworldwidefun.com
Prep, store and go for the perfect lunch. This versatile lunch pot comes with two storage containers and a folding fork. The small pot is great for toppings and seasonings and fits neatly in to the lid. The medium pot is ideal for cereal or fruit and locks on to the main pot. The large lunch pot is the perfect size for salad or lunches. With a 2 in 1 spiralizer included you can create fresh vegetable ribbons or noodles. Great for taking to work or on picnics. Salter Tel: 0161 627 9673 E-mail: email@example.com Web: www.progresscookshop.com
Keep your drinks at the perfect temperature for longer with the sleekly designed Progress Thermal Flasks. Enjoy a spillage free, easy to transport beverage purposely created for all occasions. Insulated to keeps juice, smoothies, water, wine, cocktails and beer cold for up to 24 hours and tea and coffee piping hot for up to six hours so it is perfect for the commute, picnics, festivals or anywhere you need refreshment on the move. Progress Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.progresscookshop.com
Klean Kanteen Food Canisters replace a lifetime of throw-away plastic containers and bags. They’re perfect for transporting food to work, school or on that next adventure. The Vacuum Insulated Canisters are especially great for keeping food cold and fresh or piping hot. Whitby Tel: 01539 721032 Web: www.kleankanteen.co.uk
As healthy eating becomes more popular in the home of the future the Kilner® Fermentation Set is the perfect solution for any healthconscious foodie. Kilner’s Fermentation Set is the easy way to create your own delicious fermented foods, packed with vitamins, minerals and probiotics. Perfect for creating live cultures of sauerkraut, kimchi, pickles and much more, making your own fermented foods is straight forward with our kit, just add your favourite vegetables, water and salt. Kilner Tel: 0151 486 1888 E-mail: email@example.com Web: www.rayware.co.uk
Grinds spices in seconds. The fastest way to prepare your curries.
Enjoy spotless and perfect results with SPLASHControl technology. Donâ€™t splash. Use Braun.
Official No.1 Seal â€“ Packaging
The new MQ3126 Spice is the perfect product to help prepare homemade curry dishes quick and easy. Including a metal lined spice grinding attachment perfect for grinding spices and coffee beans. Including 11 speeds, 600ml beaker and 350ml chopper attachment. Find out more on www.braunhousehold.co.uk Tel: +44 2392 392 392 New Lane, Havant, Hampshire PO9 2NH
46_HW_September October 2017.indd 1
p.47 In The Kitchen.qxp_Grid 24/10/2017 10:46 Page 2
In the kitchen with...
Inset: Designer Sara Miller wears an apron from her textiles range for My Gifts Trade. Right: This cake stand forms part of the Sara Miller London Chelsea Collection for Portmeirion.
PH asked designer Sara Miller, the founder of her eponymous brand Sara Miller London, about what her kitchen means to her. Sara lives with her banker husband Phil Hyman - a former Junior Masterchef London finalist - in North West London, with her most recent tableware launch the Chelsea Collection for Portmeirion, which was unveiled in September. Other licensed collaborations include kitchen textiles for My Gifts Trade.
HOW WOULD YOU DESCRIBE YOUR KITCHEN?
DO YOU HAVE A FAVOURITE KITCHEN UTENSIL?
"It's central to our home, a happy place to cook, eat, talk, socialise and entertain. When I was growing up, our family kitchen was the same."
"It would have to be our OXO julienne spiraliser. We use it to make courgetti, which we pretend is spaghetti (!), and also to spiralise other vegetables, such as butternut squash and sweet potato."
WHAT WOULD YOUR DREAM KITCHEN LOOK LIKE? "It would be wooden and rich in colour. I'm thinking possibly deep green, white marble and gold. When we eventually move, I will definitely be in charge of designing and styling it!"
DO YOU LIKE TO COOK? "To be honest, not really. Phil is very accomplished in the Above: Favourite kitchen and does all the bowls. cooking. He's fantastic and I really look forward to eating his food."
IS THERE A PIECE OF KITCHENWARE YOU OWN THAT'S GOT A BIT OF HISTORY? "Yes, it's a Wüsthof Trident magnetic knife set that Phil requested for his 21st birthday in preference to a watch. He's owned it for 13 years and is immensely proud of it. It's a focal point in the kitchen and he uses the knives every day for every meal."
WHEN YOU EAT IN THE KITCHEN, ASIDE FROM CUTLERY, WHAT ARE THE OTHER 'MUST HAVES' ON THE TABLE? "I love 'bitty' food, so our table is often set out with a selection of small bowls and dishes. I recently went to Myanamar with my husband and we purchased a range of lacquer dishes from a local market, which are all hand painted. I love bringing pieces like this back from my travels. Not only is it unique but it adds a sense of nostalgia."
WHAT ARE THE OTHER ‘MUST HAVES’ IN YOUR KITCHEN? "I love bringing colour and print into my kitchen with a vibrant selection of kitchen textiles. It’s an easy way to inject colour and add some personality to the space. This definitely fed into my desire to do a fun kitchen textile range."
WHICH PIECE OF TABLEWARE DO YOU USE THE MOST? "I adore crockery, and particularly love the cake stand in my new Chelsea Collection. It's a 'must have' on the kitchen table when we have people over for afternoon tea as it perfectly suits the occasion."
ARE THERE ANY OTHER KITCHEN FAVOURITES THAT YOU COULDN'T LIVE WITHOUT? "Mugs! I have a great fun collection featuring mis-matched pieces from my own ranges. Why would you have only one design when you can have several?"
WHEN YOU'RE DESIGNING, WHERE DO YOU TAKE YOUR INSPIRATION FROM? "My travels, particularly in India, Japan and Asia, and the cultures of the countries I'm visiting. My brand reflects and celebrates my love of print, pattern and vibrant colour."
48-49-50 Knives.qxp_Grid 24/10/2017 11:05 Page 1
Market focus: Knives
Bottom: The Sabatier Edgekeeper collection features a range of knives - and scissors - which are each housed in a self-sharpening storage sheath.
Inset: The new Rose Gold Collection from Tower, which comes packaged in an attractive gift box. Each knife features durable stainless steel blades with a visually unique rose gold hue, as well as soft-grip handles for ease of use.
Staying sharp For avid watchers of TV cookery programmes, the incredible knife skills of TV chefs can't fail to mesmerise, whether they're featured chopping a humble onion or showing off their professional expertise in a more complex fashion, such as butterflying or de-boning a leg of lamb or filleting fish. The spin off for suppliers and housewares retailers is that good quality, branded knives are holding their own, an aspirational 'must have' for home cooks. PH talked to the knife sector's leading suppliers to discover not only what's trending in designs and techniques - to include keeping knives sharp - but also how companies are educating both retailers and consumers.
t's no secret that professional chefs love nothing more than a rack of top quality knives. They are a part of their lives, even though they might only use five or six of them on a day-to-day basis. As well as the sharpest of blades, the handles are equally important, as they have to feel ergonomically right when the chef uses them. But whether knives are put into the hands of a professional chef, or into the hands of someone at home who simply loves preparing food and cooking, knives have to be both practical and usable. And if the designs are on trend, not only do they take pride of place in the kitchen, but they are also becoming increasingly giftable to foodie
friends and family members who enjoy nothing more than doing a bit of chopping, dicing or slicing! "Knife technologies are constantly evolving to continue to meet the demand of the ever more sophisticated â€˜foodieâ€™ customer," concurs Dan Clark, buyer, Sabatier, part of Creative Tops. "An example of this is in the grade of steel used. For example, the implementation of nitrogen in steel has been a major development towards the top end of the market, allowing greater hardness and a finer cutting edge. To stay ahead within this market, Creative Topsâ€™ greatest advance has been with the introduction of our patented Edgekeeper collection." Continues Dan: "Research has shown that
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Market focus: Knives
Above: Wüsthofs new Epicure range is currently being sold exclusively in Harrods.
the number one complaint in the market was that consumers found it difficult to keep knives sharp. In response to this, our Edgekeeper knives have a sharpening sheath which sharpens the knives every time they are removed, meaning the blade stays permanently at its sharpest without much effort from the consumer." Looking ahead, the company is well advanced with the development of some revolutionary new products based around cutting, which will be launched in the New Year. With metallics still a big trend, the new Rose Gold Collection from Tower, which will be available in January, includes a 5piece knife set. It's available with both black or white handles, with the Damascus set especially designed to fit in with, and match, the rest of the range. "This means that customers can have a fully rose gold kitchen," explains Shaun McAllister, group sales director. "Nowadays, people style the whole kitchen, rather than just buying individual products," he highlights. "Customers like to buy sets with matching items so that they can keep up with the latest trends in kitchen design. Therefore the way to innovate in the housewares market is to provide items that are cutting edge and visually appealing in design, while also being easy to use, offering unbeatable value for money from a quality standpoint. Our advantage within the kitchenware market is that we have both electrical and housewares, meaning the co-ordination of our ranges ensures everything matches." Also new to the market in the New Year will be Wüsthof's new Epicure range with the official launch taking place
Inset: Zyliss Control's 8in chef's knife.
at Ambiente 2018. In the meantime, the brand has been launched exclusively at Harrods since October. "The loose range, containing 12 pieces, was launched alongside an exclusive block set that has been created with the Harrods customer in mind," explains Haus' MD Paul Shelley. "It will
Inset: The new Wood Block from Taylors Eye Witness.
be available in Harrods until we launch at Ambiente." He adds that Haus continues to advertise the brand, also focusing on its message to consumers via social media and blogging. "As always, we train, we enthuse, we talk knives," says Paul. "Most importantly, we ensure that we focus on the sharpening and storage conversation to ensure upsell and safe, happy consumers." Taking a pragmatic view of the knives market place is Grant Race, director of marketing at DKB Household Manual Appliances. "The industry is in a constant drive to find innovation, but true innovation in a category such as knives is actually very hard to achieve," he underlines. "Zyliss has had good business in the entry level for some time, with our brightly coloured knives in sheaves, but we saw an opportunity to go further." He continues: "The brand has a 60 year heritage in cutting and slicing, but mainly in the chopping and slicing gadget side of the market. To move into the mid-price knife market effectively, we knew we needed to do something different. We decided that the path to true innovation lay in designing a range that met unmet consumer needs, and we tackled this using ethnographic research, whereby
Sharpening up for a BBQ According to Natalie McVeigh, md of I.O.Shen, the company's knives had a tremendous summer - which she says is unusual, as it’s the quietest time of the year - with Natalie putting it down to the seven new knives that have been added to the range. "Most of them have a BBQ leaning, so we have been very heavily promoting this within the BBQ world," she explains. "We have two 14” slicers, which lend themselves to brisket cuts - designed by BBQ experts - as well as a butcher’s scimitar with a European and Japanese angle, a slicing knife which has been designed by a chef who was on MasterChef this year, an extra fine boning knife, a dual edge blade designed by 2 Michelin star chef Daniel Clifford for Midsummer House Restaurant in Cambridge, and a baby Santoku knife." Packaging has been changed to reflect the fact that the knives have been designed by chefs for chefs. Natalie emphasises: “They have made such an impact on the knife market, and in the BBQ sector. In addition, we have ambassadors both here and in America promoting the brand."
Right: I.O.Shen's knives were a hit this summer.
48-49-50 Knives.qxp_Grid 24/10/2017 11:06 Page 3
Market focus Left A Viners Titan knife.
Inset An Amefa knife block.
we went into consumers’ homes and watched them prepare food. Stage two involved a larger online based survey of our target consumer to validate our findings and stage three involved making prototypes and taking them back into the field to ask consumers how they felt about them. The results were fantastic and a real eye opener, and we uncovered some interesting facts centred around three simple findings comfort, control and cleanliness. Consequently, we've called our new knife range Zyliss Control and are currently working through design registration and protection of our innovations." Fiskars just introduced its Functional Form range in Sainsbury’s, which is the range’s first national placement. "We created our Functional Form knives to make people's life in the kitchen easier, dedicating ourselves to the design," comments sales director Mark Follett.
"The knives have a secure, ergonomic grip, including features such as Softgrip and a finger stop to make cutting comfortable at any angle." Adds Mark: It’s the whole R&D process, reliable brand and product quality that are so important in the knife market which is extremely competitive. Instead of solely focusing on the technical features of the product, Fiskars is dedicated to making the consumer’s cooking experience enjoyable." "At Viners, we're constantly reviewing new trends, colour ways and finishes to develop innovative products to bring something different to the market, while ensuring our brand name still symbolises the top quality that we have achieved over almost 110 years of production," says Viners brand manager Laura Jenkinson. "This brand recognition stands strong among consumers, with many still associating Viners with nostalgic memories of wedding gift lists and Sunday lunches with their parents. This in turn helps us to reach a younger audience through social media where we can build on that heritage by telling those stories and showing the evolution of the brand as we embrace new designs and mix old favourites with the styles and trends to keep the brand current and fresh." Taylors Eye Witness meanwhile, has continued to develop its successful Brooklyn range. "The latest version features satin finished blades and brass plated bolsters," confirms md Alastair Fisher. The range includes 3 and 5 piece gift sets and carving sets, as well as a choice of block sets, including the Wood Block. In Spring 2018, Victorinox will be launching a new Cut line, plus a collaboration with Epicurean with regards to cutting boards.
Explains Toni Habertur (ME TO CHECK SPELLING), head of marketing and sales for knives at Victorinox: "Our quality and craftsmanship ensure that the product will meet all consumer expectations over the knife's entire lifespan. Many knives give a great first impression, but when they are used over time may disappoint their owners. Victorinox knives are famous for their enormous long-lasting sharpness, and are also easy to use and to re-sharpen. It’s all about 100% functionality. Form follows function and all our knives respect this principle." She adds that a strong brand and a good communication of the product’s strength are important too. "In today’s tight competition, the consumer needs to easily understand why a product is better or more relevant for him or her. The internet has made more information available within a short reach and therefore a compelling storyline is key. This includes proper product photos, videos and wording." For retailers, with so much innovation and communication in the market place, it all comes down to sharpening up on knowing as much as possible about what's out there, what's new and what's launching in 2018!
Below: A cook's knife from Fiskars.
Cut above Inset: New Soda's Love Herbs scissors.
"As people de-clutter their lives, the cutting edge is catering to the needs of the everyday cook to include organising storage of the 'go to' knife, wooden spoon, scissor and peeler - the basic tools in any kitchen that have a great functionality are key to any brand," says Damian Evans, designer of New Soda, which won the Excellence in Housewares 2017 Top Tool or Gadget award with its Big Peeler and its innovative Love Herbs product reached the finals in the Cutting Edge category. The idea behind Love Herbs was that the scissors are kept on the spot where they are used, in this case in a pot where fresh herbs grow. "You no longer have to look for your scissors and put them back in the drawer after use, as standing in the herb pot, the Love Herb is visible at all time," adds designer Chris Koens. "They are simple and fresh and look almost alive looking back at you!"
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Keep knives safely stored on the kitchen worktop whilst not having to worry about them getting in the wrong hands with the new Salter Smart Block. The safe and sound security feature with pull to release mechanism keeps the knives locked securely when not in use. The dual elevated knives are colour coordinated to the release clips, and housed in the beautifully designed contemporary block, which will look great in any kitchen. Set includes a chef, bread, santoku, utility and paring knife. Salter Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.saltercookshop.com
Comprised of an eight-inch chef knife, eight-inch slicer knife, eight-inch bread knife, five-inch utility knife and a three and a half-inch paring knife, these five-piece Damascus Knife Sets let you easily tackle a variety of cutting tasks around the kitchen. The stunning Damascus steel blades are both stylish and durable, while the ergonomically designed handles offer comfort and control during use. The sets come complete with an acrylic stand, which adds a modern touch to any kitchen. Tower Tel: 0333 2206070 Web: www.rkwltd.com
The Judge Sabatier knife IC range (pictured) attracts the professional/home chef. Shaped from X45 CrMoV15 stainless steel, these high specification blades also benefit from a full bolster to make cutting, slicing and carving safe and easy, whilst always remaining balanced. The traditional styled handles have softer curved edges to fit hands snuggly and securely and the secure spun-solid handle rivets give reassuring strength. There are 10 individual knives and a sharpening steel in the album. The knives are dishwasher safe and covered by the Judge 25-year guarantee. Horwood Tel: 0117 9400000 E-mail: email@example.com Web: judgecookware.co.uk
Deejo puts itself at the service of your tables. Venture the French elegance of this exclusive collection, a perfect fusion of tradition and modernity. There is a design to compliment any dining table. Whitby Tel: 01539 721032 Web: www.whitbyandco.co.uk/deejo
Pictured is the versatile Victorinox. Cutting, carving, dicing, preparing and turning - the versatile paring knives are suitable for all types of food preparation. The wide selection of blade shapes and sizes, both serrated and non-serrated, means thereâ€™s a suitable knife for any fruit or vegetable. The paring knife range is also available in a variety of colours. Burton McCall Tel: 0116 234 4611 E-mail firstname.lastname@example.org
Cutting Edge p51-53.qxp_Pages 46-49 25/10/2017 14:02 Page 2
CUTTING EDGE The new Microplane® Gourmet Slicer combines the functionality of a traditional mandolin with the compact design of Microplane’s popular, paddleshaped graters. The Gourmet Slicer features a perfectly set, razor-sharp blade that doesn’t need to be adjusted or reset. Crafted from durable stainless steel to withstand years of kitchen duty without snapping or breaking, the Gourmet Slicer includes a comfortable soft-grip handle and a non-slip base. Microplane International Web: www.microplaneintl.com
Ordinarily pizza cutters simply feature one circular blade at the end of a regular utensil; however, this Pizza Racer from Eddingtons has two nonstick wheels that will burn across your pizza like a Ferrari at Silverstone and make dividing up a delicious pizza super simple, while creating lots of fun. Featuring vibrant red and blue colours, this race car driver-inspired pizza cutter turns an average kitchen utensil into a fantastic gift idea. Includes display stand, detachable blades for easy cleaning and is dishwasher safe. Eddingtons Tel: 01488 686572 E-mail: email@example.com Web: www.eddingtons.co.uk
Any Sharp from Kitchen Craft has a patented, powerful suction grip for hands-free use allowing you to sharpen and rejuvenate knives safely with only a few strokes. KitchenCraft offers Any Sharp Pro in five colours - grey, royal blue, red, pistachio and cream and the Any Sharp Essentials in grey and blue as well as the Any Sharp Scissors in a giftbox and blister pack version. KitchenCraft Tel: 0121 604 1111 E-mail: firstname.lastname@example.org Web: www.kitchencraft.co.uk
Cutting Edge p51-53.qxp_Pages 46-49 25/10/2017 14:02 Page 3
Perfect if you are moving into a new home, or want to refresh your kitchenware, this Progress five-piece set has all the knives you could need. With soft-touch rubber handles for extra comfort and grip, the knives also have non-stick stainless steel blades to maintain their quality and hygiene. Made to withstand the demands of a busy kitchen, use the knives to chop and slice all your ingredients whilst making a delicious family meal, all they need is a wipe clean with soapy water after use. Progress Tel: 0161 627 9673 E-mail: email@example.com Web: www.progresscookshop.com
Perfectly designed to complement the Cole & Mason Fresh Herb range launched in 2016, the new Frozen Herb Mill adds a further dimension to the brands growing seasoning category. Turn the handle at the top of the mill to rotate the body, drawing the herbs towards the rotating acid etched cutting blades in the lower part of the mill. These will cleanly and efficiently cut and dispense the frozen ingredients. All components are dishwasher safe. DKB Tel: 01252 828053 E-mail: firstname.lastname@example.org
Prepare fresh, great-tasting meals with this superb range of Progress Multifunctional Kitchen Scissors. With professional quality stainless steel blades for precision cutting, snip herbs directly onto meals for a quick answer to restaurant-style garnishing. Use the scissors for cutting, chopping ingredients, peeling vegetables, opening bottles and much more. With ergonomic soft-touch handles and smart-locking features; Progress delivers enjoyably safe and effective multipurpose scissors, perfect for use in busy family kitchens. Progress Tel: 0161 627 9673 E-mail: email@example.com Web: www.progresscookshop.com
The blades of these Eternal Knives contain a higher carbon content, which makes the blade stronger, with a longer-lasting cutting edge. Made from quality stainless steel, the handle has a beautiful wood effect design, which brings style to these knives whilst preventing deterioration during washing. The taper ground blades maintain their sharp cutting edge, whilst the curved handle has been specially designed to provide optimum comfort during use. Rayware - Viners Tel: 0151 486 1888 E-mail: firstname.lastname@example.org Web: www.rayware.co.uk
With over a decade of proven quality and durability, the Epicurean wood fibre cutting and serving boards come in a range of shapes, sizes and colours and is the go-to board for any cutting job in the kitchen - big or small. With a natural look and texture from an eco-friendly, organic, wood fibre composite, these boards are super durable, nonporous, knife friendly and dishwasher safe. This is the perfect everyday board for hygienic food preparation and easy clean-up. Eddingtons Tel: 01488 686572 E-mail: email@example.com Web: www.eddingtons.co.uk
p.54-55 Meyer Hestan DPS Advertorial V.2.qxp_Grid 19/10/2017 11:24 Page 1
From cookware to Cabernet, Hestan is built upon a shared love of food and wine accompanied by the excitement of innovation. Hestan founder Stanley Cheng pioneered hard-anodized nonstick cookware in the 1970s. Since then, he’s reinvented commercial cooking equipment (you’ll find a custom Hestan range and French top in the redesigned French Laundry kitchen) and introduced a new level of culinary performance to the backyard with Hestan’s astounding gas grills. Hestan’s thoughtful approach to technology and design doesn’t just lead to new cooking products – it leads to new ways to cook.
Brand and deliver B
ased in Napa Valley, California, and founded by cookware icon Stanley Cheng, Hestan is a culinary brand made up of innovative chefs, vintners and engineers who are reinventing the way we cook. From the molecular structure of cookware to the technique of cooking itself, Hestan is forging new culinary ground with thoughtful design and endless passion. Widely known for high-end commercial kitchen equipment and premium
outdoor domestic barbeques, Hestan is applying its cutting edge technology and innovative thinking to its first cookware range. Nanobond promises to change cooking experiences forever with its high performance and stylish products. The Hestan team has created a range of bonded stainless steel cookware uniquely engineered to last a life time. Hestan has established a brand that is
forward thinking and brings true vision through investing in developing innovative technologies and kitchen products for the Hestan brand. Hestan consists of distinct sub-brands: Hestan Vineyards, Hestan Commercial, Hestan Outdoor, Hestan Culinary and Hestan Smart Cooking.
p.54-55 Meyer Hestan DPS Advertorial V.2.qxp_Grid 19/10/2017 11:24 Page 2
Hestan Culinary For culinary professional and enthusiasts alike, Nanobond brings the most advanced technology to the Kitchen, delivering a complete range of cookware that introduces modern science to culinary craftsmanship using molecular titanium. Nanobond offers incredible resilience, lasting beauty and easy clean designed to maintain its brilliance for generations to come. Handcrafted in Italy from molecular titanium, Nanobond is 4 x harder than typical stainless steel and delivers 35% greater heat conductivity than other
aluminium clad cookware. Thousands of titanium based nano layers are bonded directly to stainless steel in a chemical free process. The resulting cooking surface is exceptionally stain and scratch resistant. ‘’As visionary culinary professionals, we examined the industry and worked with the most revered chefs, engineers and scientists to identify what was missing in today’s cookware’’ says Stanley Cheng, Founder/Proprietor of Hestan. “By blending innovative technology with culinary expertise we were able to create a cookware range
unlike anything the industry has ever seen.” The complete Hestan Nanobond cookware range includes the following pieces, saucepans, woks, frying pans, stockpots, saute pans, soup pots and a sauteuse with retail prices starting from £150 for a 22cm skillet.
Hestan Smart Cooking Hestan cue creates a seamless cooking experience. The system’s smart cookware induction burner and recipe app all communicate with each other to work in unison. Cue enables you to try new dishes and learn new skills. You can elevate your culinary skills without fear of overcooking or underwhelming. Cue doesn’t cook for you. It helps you become a better cook. Cue automatically controls the vital variables: time and temperature. As you proceed through the recipe, Cue dials in the optimum cooking temperature for each step.
Hestan Outdoor and Commercial The Hestan brand also encompasses Outdoor and Commercial categories. From secret marinades to specialist spice rubs, grilling can be a personal obsession. This outdoor compulsion is shared by Hestan’s engineers. They innovated, tweaked and tinkered until they created the most versatile outdoor grill available. Hestan’s engineers spent years working alongside and more importantly listening to chefs. They then reinvented the commercial kitchen to deliver the purpose built features and reliability they needed. Every piece of Hestan commercial is meticulously hand built to order and provides the upmost in performance for the most demanding chefs. Its striking presence becomes the centre piece of not only your kitchen – but of your entire restaurant.
To learn more about the Hestan Brand please visit Hestan.uk.com Progressive Housewares
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Market focus: Matthew Canwell
Having spent almost 20 years in retail, notably at household name retailers M&S and Lakeland, Matthew Canwell is now on the other side of the counter as MD of KitchenCraft and Creative Tops, divisions of Lifetime Brands Europe, (of which he is also MD), part of American parent company Lifetime Brands Inc.
Inset: KitchenCraft's Industrial Kitchen won the Excellence in Homewares category at the Excellence in Housewares Awards 2017.
Putting The Customer First As he celebrates his first year at the helm, he has brought a wealth of experience to the company, and has wasted no time in investing in new product development for 2018, while strengthening and redefining the leadership team along with the company's infrastructure.
Above: Matthew Canwell, MD, Lifetime Brands Europe.
aving left Lakeland after 13 years January 1 under the Lifetime Brand Europe The leadership team too, has evolved last Autumn, where he was buying umbrella, he says that the company has and developed, with people promoted and merchandising director, listened and learned from its customers, as internally and new people joining. For Matthew took the decision to switch to the well as looking closely at its operation to example, when Richard Plant retired earlier supplier side of the industry. So how much simplify it and make it more accessible. this year, Matthew took the opportunity to of a challenge has it been? "The This has involved consolidating the sales promote three people - Darren Nickolls to fundamentals of what we do as a business, teams so that when the teams visit UK sales director, Matthew Dunn as and as a brand, are the same," he states. customers they can present the whole ecommerce director, with Nick Mummery "It's about managing our taking over as international sales brands and proposition - one director, Additionally, Claire Tops In Gifts business across two sites - and Budgen was promoted to Having always been a gift-led business, Matthew says that the goal for trying to get great products at marketing director. Newcomers to Creative Tops, acquired by Lifetime Brands Inc., six years ago, has been to build on what the company has already achieved and extending it, with great prices that will sell. Of the company include Richard giftware lines increasing. "In terms of gift packaging, it is about taking the course, we are in a different Jones as Creative Tops' product design of the product onto the pack," points out Matthew. "The recipient needs that 'wow' moment when the wrapping paper comes off.â€? place," he continues. "Retailers director - someone Matthew had are dealing directly with previously worked with at M&S customers, and we sell into retailers, but to Cook and Dine offer under one roof, with Emma Lewis-Jones stepping up as a have great selling products we have to "although sadly we had to lose some great product director for KitchenCraft. work with our customers to make those people in our field sales team which has Under Matthew's watch, a huge products sell. So aside from a few been very regrettable," he adds. "But we investment for the company has been new differences it's remarkably the same and are now in a position to continue to do product development. "Lifetime Brands very similar in ethos and values. Of course what we have always done which is to give Inc., has a development team of 110 the transition hasn't been without its people more opportunities. Everywhere designers across their brands. We therefore challenges, but I've joined a great supplier else we have managed to work to a new take some of their product designs and and feel very privileged." structure that fits the number of people we use them here and vice versa. In addition, Following the 'merger' of KitchenCraft had. It's been about trying to do things we have our own design and development (Cook) and Creative Tops (Dine) on better rather than cutting our business." teams at both KitchenCraft and Creative
56-57 Matthew Canwell.qxp_Grid 25/10/2017 13:45 Page 2
Market focus: Matthew Canwell Below centre: New from KitchenCraft is the World of Flavours collection .
Inset: Built hydration bottles, also from Creative Tops. Bottom: Creative Tops' on trend Drift plates.
Matthew Canwell: The Lowdown Tops and are continuing to invest in them, with a further 30+ people based in the Far East helping us to source efficiently. Since I've arrived, we've put our foot on the gas, making sure that we have a good pipeline of innovation." Trends, of course, are a driving force for the company, with teams in both the UK and America dedicated to focusing on the social and economic landscape as well as what's trending in food and drink. "Dark rum is an emerging trend," comments Matthew, "but with so much emphasis on clean, healthy eating and portion control, it’s amazing how strong baking continues to be – I believe people are now interested in balancing their consumption – so they eat healthily but still want the odd treat." (Interestingly, Matthew is something of a home baker himself!). He also highlights a move to products made from natural materials, as well as those that have an industrial feel, with the company exploring what's trending in colours and textures. "But however on trend, ultimately products need to be commercial so that they will sell out for retailers," he emphasises. "In everything we do, we always think, how will this make it easier for our customers? So we sell to our retailers in singles meaning their spend allows them to try new ideas easily and inexpensively. In addition, since I took over the reins, we have re-evaluated and changed our core IT operating system which definitely taught us a few things. There has been some short term pain but
it will definitely pay off in the future. Good isn't good enough. Today’s consumer wants everything on their terms, so we are building our capability to enable our customers to deliver that through stock holding, next day delivery, direct despatch and customer support. We are also building our social media and marketing presence." Interestingly, the company doesn't sell direct to the consumer. "We want to support our retailers not be in competition with them," explains Matthew. They are buying into our brand, supporting us, and consequently we want to drive business into their shops not compete with them." Despite the ongoing success of the Paul Hollywood bakeware collection for KitchenCraft, and the recent launch of a Roald Dahl collection for Creative Tops, there are currently no plans to take on any new licences in the coming year. "There are some great licences out there, but nothing for now," says Matthew. So what plans are in the pipeline for the next 12 months? "This year, we kick-started a three year £multi-million investment plan. We set ourselves a goal regarding the number of products we wanted to bring to market for Spring '18 and have ended up with nearly double that figure, with the main launches at Spring Fair in February," states Matthew. "We also have plans to move to a new, state-of-the-art, purposebuilt fulfilment site over the next two years, in Birmingham, although Creative Tops will remain where it is in Corby. We believe the
l After graduating with a degree in English Literature, Matthew Canwell joined M&S as a graduate trainee, rising through the ranks over the next six-and-a-half years. l He subsequently joined Lakeland in 2003, where he remained for 13 years, becoming buying and merchandising director. l Matthew joined Lifetime Brands Europe as MD in October 2016. l KitchenCraft won two awards at this year's Excellence in Housewares Awards: Excellence in Homewares and Excellence in Service. l Brands within the KitchenCraft division feature: KitchenCraft, Artesa, BarCraft, MasterClass, Colourworks, Le'Xpress, Lovello, Fred and Paul Hollywood. l Brands within the Creative Tops division feature: Creative Tops, Mikasa, La Cafetiere, Built, Sabatier and multiple licences including Roald Dahl.
best way to move forward in a challenging market is to invest in people, products and facilities and we are doing that on all fronts. We are both business-centric and customer-centric in different ways, but ultimately, we will never lost sight of the fact that everything we do begins and ends with our customers."
What's Cooking in Food Prep - JulyAug 2017.qxp_50-51 25/10/2017 14:56 Page 1
FOR CHRISTMAS GIFTS AND FESTIVE PREPARATION? Four independent retailers reveal their top selling products in the run up to Christmas. Ben Thompson, director, Garsons, Esher and Tichfield With two large garden centres based in Surrey and Hampshire, family business Garsons continues to thrive. Kitchenware and gifts are going from strength to strength, along with the range offer.
Night Owl range from Sophie Allport
Fine bone china mugs with beautiful festive designs and good price points.
Champagne flutes in the Moya range from LSA
A unique design and the perfect gift for celebrating.
Mason Cash, Colour Mix mixing bowls from Rayware
This much loved classic is ideal for Christmas baking and is available in such great colours.
Classic 2 or 3 part Serve Sticks from Ladelle
Great colours and a great price ideal for entertaining.
Whiskey Wedge from Root7:
Always a favourite at this time of year.
Gin & Tonic cup and saucer in the Ava & I range from Creative Tops
This takes the current gin trend one step further. Right: This wonderful range of tabkeware and textiles from Sophie Allport will bring Christmas to the heart of the home.
Right: The Whiskey Wedge from Root7 is the perfect gift for the festive season.
Camilla Brown, Cookshop buyer, Bentalls, Kingston The aspirational, inspiring department has a premium cookware and knife offering, while also ensuring that customers always have access to everyday basics.
Steel Index from Joseph Joseph
Part of our Home Event offering at an excellent price. The JJ Steel Index remains iconic!
3 ply 4-Piece Set from Le Creuset
A Fenwick exclusive, this set is fantastic quality at a fantastic price.
V Sabatier 9-Piece knife block
At more than 60% off, this block is flying off the shelves.
Diplome Knife Block from Zwilling
A beautiful bamboo magnetic block with iconic diplome knives, it's a show stopper in any kitchen.
30cm Shallow Pan from Tefal
A very appealing price point for brilliantly sized pans that are perfect for rustling up hearty winter dishes.
9 Plus Nest from Joseph Joseph
An absolute favourite at this time of year. Practicality at a great price and another Home Event offer.
Right: This Diplome Knife Block from Zwilling J.A. Henckels is a striking piece of kicthen equipment - with the addition of the iconic diplome knives, the scene will be set. Left: Le Creusetâ€™s 3 Ply 4-Piece Pan Set exudes quality and will make cooking for the holidays a simple task.
What's Cooking in Food Prep - JulyAug 2017.qxp_50-51 25/10/2017 14:56 Page 2
What’s Cooking? Val Cryne, director, Hebden Cook & Coffee Co., Hebden Bridge A small cookshop and tea and coffee outlet in the market town of Hebden Bridge. The shop offers Taylor's of Harrogate coffee and tea, with coffee ground to individual customers' requirements.
MasterClass Cake Tins from KitchenCraft People are already starting to think about baking cakes for the festive season. Customers will soon be making Christmas gifts such as jams and chutneys. Kilner Jars from Rayware Aprons from Thomas Joseph
These are being bought as gifts, with our best seller the black labrador design.
Stellar and Judge Pans from Horwood
We have a special offer on at the moment and the pans are flying out.
Bone China Mugs from Dunoon
We are doing particularly well with the Glencoe mugs. Customers love to stand and read the information on them. We have got our Christmas order in. They do what they say and have many uses in the kitchen including cleaning vegetables. They definitely encourage repeat business.
Eco Scrubbers from CKS Below: Add some fun to ‘tea time’ with Bone China Mugs from Dunoon - stocking fillers anyone?
Right: Whether it’s making jam, chutney or storing mulled-wine for winter celebrations - Rayware’s Kilner Jars are all you need.
Zoe Vincent, owner, Wooden Spoon Cookshop, Leek A small, independent shop on the town's main street.
Into The Wild Range from Creative Tops
A great design that fits in with the rural location of our town.
The World of Flavours from KitchenCraft
New packaging and an updated styles really stands out for customers.
Nest Steamers from Joseph Joseph
We do well with Joseph Joseph across the board, with customers particularly noticing the colours. The nest steamers are especially popular and sell out very quickly.
Cake Decorations from Culpitt
We do well with the edible sugar decorations, but the cake frills are really popular, especially with early Christmas shoppers.
Peelers from Stellar
The Y soft grip is one of our most popular peelers.
Wooden Spoons from Stow Green
Given our name, understandably, we sell a lot of wooden spoons. I think people subconsciously walk past and feel they have to come in to buy one! Below: Create dishes from around the world with KitchenCraft’s newly packaged ‘World of Flavours’.
Left: Save space and time with Jospeh Joseph’s Nest Steamers.
Consumers demand for better coffee Bean to Cup coffee machines are the fastest growing coffee segment in value and volume reaching over 50% value growth in July 2017**.
De’Longhi - Italian Design and Passion De’Longhi has mastered the art of coffee preparation with the unique Italian know-how for artisan coffee. With a De’Longhi bean to cup, consumers can bring Barista quality to the home, serving the perfect coffee taste and all at the touch of a button.
Discover more at: www.delonghi.co.uk or call: 02392 392555 **GfK RT GB, Hot Beverage Makers Market, Volume & Value Sales July 2016 vs July 2017, compared to other Espresso and Filter markets.
*Source: independent research institute, value sales leader from Aug to Jul 2017
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What's Cooking in Christmas Gifts and Festive Prep - p61-63.qxp_Pages 46-49 25/10/2017 14:50 Page 1
Whether you are a budding baker or chef extraordinaire, the Salter Marble Collection will equip you with one of the best bakeware ranges for trying out new recipes and making your family favourites. The marble effect coating is non-stick for smooth food release, abrasion resistant for durability, PFOA free and requires little or no oil. Follow your favourite recipes and bake your tasty treats in the oven up to 220°C or gas mark 7, allow to cool and then decorate before serving. Salter Tel: 0161 627 9673 E-mail: firstname.lastname@example.org Web: www.saltercookshop.com
The Le Creuset Taste of the City campaign’s Christmas in the City theme brings together the brand’s cookware ranges of Cast Iron, 3-ply Stainless Steel and Toughened Non-Stick plus Wine Accessories. This iconic 3-ply Stainless Steel 35cm Roaster (pictured) is ideal for large joints of meat and poultry for family and friends this Christmas. The multi-layer technology cooks evenly and gently, spreading heat throughout the entire pan for perfect results. Le Cresuet Tel: 01264 343909 Web: www.lecreuset.co.uk
What’s cooking for Christmas Gifts & Festive Preparation?
There’s a timeless quality to both wood and slate; they come from the earth, exuding a natural beauty. For its latest range of serveware, Judge has brought these two organic materials together in a collection that is as effortlessly practical as it is appealing. Comprising eight charmingly rendered pieces – five platters, a lazy Susan, a cheeseboard with cloche and a cheeseboard and knife set – the Judge Slate assortment has been created to encourage sharing. Horwood Tel: 0117 940 0000 E-mail: email@example.com Web: www.judgecookware.co.uk
T&G has introduced colour to the kitchen for Christmas with the two new exciting gift pieces - square dip dish set with four assorted colour bowls and a rectangular dip dish set with the three assorted coloured bowls. These new gift dip dish sets with colourful stoneware bowls and acacia platters are perfect for serving dips, nibbles and tapas at parties and celebrations. The dip dish sets come colourfully gift boxed making the ideal gift or self-purchase treat! T&G Tel:01275 841841 Web: www.tg-woodware.com
Rugged cast iron and sleek ceramic oven to tableware from Sabatier delivers excellent performance for relaxed Christmas cooking and a rustic and festive table setting. Sensory styling with heavy materials offers a gourmet appearance and dishes can be served straight from the oven, removing barriers between the table and kitchen. With dishes holding heat for longer, meals can be savoured, conversations enjoyed and food eaten at leisure without worry of it cooling. Creative Tops Tel: 01536 207710 Web: www.creative-tops.com
What's Cooking in Christmas Gifts and Festive Prep - p61-63.qxp_Pages 46-49 25/10/2017 14:51 Page 2
What’s cooking for Christmas Gifts &
Fred is jam packed full of clever, comical gifts centred around home, party and kids and a host of new AW17 additions provides food for thought for fun Christmas gift ideas. The ‘prehysteric’ Sporkasaur kids fork is an amusing double whammy – sure to help those little angels glide through meal times with ease whilst doubling as a sanity saver for adults suffering from patience deficiency – the most perfect solution to a stress-free Christmas lunch! Made from stainless steel and BPA-free silicone, Sporkasaur is dishwasher safe and comes in clear gift packaging. KitchenCraft Tel: 0121 604 1111 E-mail: firstname.lastname@example.org Web: www.kitchencraft.co.uk/fred
Mason Cash Spots & Stripes All Purpose Bowls are the perfect shape to help you create the ultimate Christmas pudding. Made from chip-resistant earthenware, they’re oven, microwave, dishwasher and freezer safe. Make your Christmas pudding early, using the bowls to keep all the flavours contained until it’s ready to eat. Rayware – Mason Cash Tel: 0151 486 1888 E-mail: email@example.com Web: www.rayware.co.uk
Wilton is a world leader in food crafting and sweet treat making, tracing its baking and icing roots back to 1920s’ Chicago. And with a huge selection of seasonal lines – from reindeer, Santa and tree-shaped cookie cutters to shaped baking tins, peppermint candy canes and cupcake cases – Wilton has everything you need for Christmas baking! Pictured is the Gingerbread House Kit which comes complete with pre-baked house pieces and ready-to-use icing. Also available as a Doghouse Kit. Wilton Tel: 07479 224853 E-mail: firstname.lastname@example.org Web: www.wilton.co.uk
Operating at a powerful 1500W, this multi-section, Cerastone-coated Frying Pan lets you cook all your fried festive favourites quickly, efficiently and using little to no oil. Its adjustable thermostat lets you easily set your ideal cooking temperature, whilst cool touch handles offer safety and comfort during use and the detachable power cable enables easy portability. Evenly distributing heat and creating professional results with every use, the 5-in-1 Divided Frying Pan is the ideal alternative for a healthy diet! Tower Tel: 0333 2206070 Web: www.rkwltd.com
Pictured is the SMART Waffle Bowl. Simply bake and fill for a hearty ‘eat the bowl’ meal and the endless possibilities for delicious desserts. It is designed to create perfectly fluffy waffles, thick enough to use as a stand-alone bowl in just three minutes - perfect for breakfast, lunch, snack or dinner. It has a non-stick coating for easy cleaning and a clever marker line inside the machine to avoid over-flowing batter. SMART Worldwide Tel: 08444 069098 Web: www.smartworldwidefun.com
What's Cooking in Christmas Gifts and Festive Prep - p61-63.qxp_Pages 46-49 25/10/2017 14:51 Page 3
Create intricate festive patterns on your Christmas cookies, biscuits and cakes with one sweep of a rolling pin! These beautifully embossed rolling pins are made from solid beech and make the ideal gift for any baking enthusiast. Suitable for use on dough, fondant icing and sugar paste. Hand wash only and dry thoroughly. 38cm x 5cm including handles. Eddingtons Tel: 01488 686572 E-mail: email@example.com Web: www.eddingtons.co.uk
With gin leading the way as the favoured drink for many and with an enormous, and growing, choice of flavours, Tradestock’s perfect crystal gin glass lets you enjoy this favourite tipple at its best, and with a generous capacity there is more than enough room for gin, ice, mixer and garnish! It’s the perfect present for gin connoisseur friends, for taking along to a party as a host gift or for simply showing off your mixology skills at your festive gathering! Attractive pick-up bag style packaging really adds a special something to the gift appeal. Tradestock Tel: 01823 661717 E-mail: firstname.lastname@example.org Web: www.tradestockltd.co.uk
What’s cooking for Christmas Gifts & Festive Preparation?
Working closely with Penguin Books, Kilner has created its brand new Kilner® Cookbook, launching August 2017. It is proud to share its favourite seasonal recipes alongside a guide on everything you need to successfully preserve and pickle. From essential equipment, through to helpful hints-and-tips such as how to safely sterilise your Kilner® Jars, to processing and sealing and making your first preserve. Whether a novice or an expert, Kilner hopes to inspire our readers on their journey to homemade produce. Kilner Tel: 0151 486 1888 E-mail: email@example.com Web: www.rayware.co.uk
Made from durable stainless steel and suitable for all hob types, this six-litre one-touch pressure cooker lets you prepare a variety of meals significantly quicker and more efficiently than a normal pan. A 60-minute timer and inner capacity markings help with cooking accuracy, whilst a pressure indicator signals when your food is ready, for maximum convenience. Stay-cool handles make this pan safe and comfortable to use and carry, while a twist lock system ensures safety when in use. Includes steamer basket and stand. Tower Tel: 0333 2206070 Web: www.rkwltd.com
Whether it’s cooking, baking, partying, entertaining or gifting, KitchenCraft has Christmas covered in every way possible. Adding an extra special touch is the brand new We Love Christmas collection which includes stylish etched slate and ash wood serveware, along with a host of other accessories for dining, accessorising and table styling. These endearing slate placemats and coasters, featuring an etched stag design each come in a set of four and are stylishly gift boxed, making them a perfect gift of distinction. KitchenCraft Tel: 0121 604 1111 E-mail: firstname.lastname@example.org Web: www.kitchencraft.co.uk
New Products p64-66.qxp_Pages 46-49 23/10/2017 12:01 Page 1
products Retain important vitamins and minerals in your food with the superb Salter DUOsteam, featuring innovative steaming technology which cooks vegetables, meat and fish to perfection in the microwave. The multipurpose steamer is dishwasher safe and ensures effortless food preparation, to speed up making delicious and nutritional meals. Also compatible with 18 and 20 cm saucepans for steaming on the hob, the DUOsteam delivers healthy and hassle-free meals to any home. Salter Tel: 0161 627 9673 E-mail: email@example.com Web: www.saltercookshop.com
Introducing stylish new trivets from T&G. Each piece is crafted to maintain the unique character of the wood with a smoothly cut surface and then painted in on trend colours. These new trivets will give a decorative element to the kitchen and table. The trivets are ideal for placing hot pans and dishes when sharing meals on the dinner table and protecting surfaces in the kitchen. The trivets are available in two sizes; small and large and two different colourways; green, cream acacia and the featured grey, white, acacia. T&G Tel: 01275 841841 Web: www.tg-woodware.com
Le Creuset announces the launch of a brand new colour – Marine – to its cookware and kitchenware ranges. A vibrant yet deep shade of blue, this hue is the latest interior trend. Launched as part of the new Taste of the City collection, it brings a modern flair to any kitchen. This stylish shade is available in various cast iron and stoneware items including everyone’s favourite Signature Cast Iron Casseroles. You can also get the Signature Cast Iron Grillit ® – 26cm and Signature Skillet – 23cm in the new shade as well as a range of stoneware and Salt and Pepper Mills. Le Cresuet Tel: 01264 343 909 Web: www.lecreuset.co.uk
Platina, this new entry level pan range from Judge Cookware combines the hard-wearing resilience of traditional highly polished stainless steel cookware with a reassuring non- stick. Consumers will be drawn to the timeless low-maintenance mirror-polished stainless steel, alongside the thick forged bases which are designed to be used on all hob types, including induction – while providing a high degree of thermal efficiency and evenness throughout the pan. Elegant stay cool, ergonomic riveted handles finish each of the pans, making sure that you never get your fingers burnt. Horwood Tel: 0117 940 0000 E-mail: firstname.lastname@example.org Web: www.judgecookware.co.uk
Pretty and motivational, Ava & I combines influential, on-trend elements, for a gifting collection that celebrates achieving your goals, embracing wellness and taking time out to play. Ava & I is feminine with a sprinkle of sass, combining modern slogans with flawless millennial pink, precious gold detail, marble effects and beautiful iridescent finishes. Products include a ‘Gin is always a good idea’ teacup and saucer, a ‘Witness the fitness’ gym bottle and ‘Let’s be mermaids’ shell trinket dish. Creative Tops Tel: 01536/207710 Web: www.creative-tops.com
New Products p64-66.qxp_Pages 46-49 23/10/2017 12:01 Page 2
new Polder’s Fold-Away Compact Dish Rack is an innovative new design that maximizes drying space and folds up compactly for out-of-sight storage. Featuring an integrated knife block, utensil bin, rust-resistant rack, and silicone mat, this space saving design provides plenty of drying space for plates, pans, utensils, glassware and more. Plus, the removable utensil bin stores inside the main housing and the flexible mat folds over and locks in place. The compact and contained rack is now ready to be stored. Polder Products Tel: +44(0)1243780501 E-mail: email@example.com Web: www.polderproducts.co.uk
Not everyone can make latte art the way trained baristas do in the coffee houses. But with the new Aerolatte Cappuccino Artist, no skill or training required to create fabulous designs on your cappuccino or latte. The Cappuccino Artist means you can decorate your frothed milk using cocoa or cinnamon with the minimum of fuss. Simply pick one of the six fun designs housed in the holder, pop it on top, invert and twist. Select a different design for each cup. Eddingtons Tel: 01488 686572 E-mail: firstname.lastname@example.org Web: www.eddingtons.co.uk
With a patented knead dough function, the SMART stainless steel pasta maker can make the dough directly from just flour and water. Make fresh pasta in six minutes. You can make dough for bread, cakes, cookies and all types of pasta using its patented blade. The unique dedicated fan dries the pasta during its production, making it easier and faster to cook - a ‘one of a kind‘ product! SMART Worldwide Tel: 08444 069098 Web: www.smartworldwidefun.com
Earlstree & Co excels in giftware for the modern gentleman who demands classic quality with a dash of bold charisma. This collection offers refined brass-finish and faux leather products with ‘Bold as Brass’ motifs and the quality embossed Earlstree & Co hallmark. Ranging from the practical to the novel, this collection will furnish his office desk, accommodate lunch on the go and add a distinguished touch to a tipple. Creative Tops Tel: 01536/207710 Web: www.creative-tops.com
Pyrex’s latest collection of oven-to-tableware is designed to inspire customers to unleash creativity in the kitchen – whether it’s a mid-week meal or dinner party gathering. The brand new Supreme range combines the classic qualities of heat-retaining ceramic, with a sleek modern shape. Available in a variety of sizes and shapes, including pie dishes, roasters and ramekins, the products can use used to create both sweet or savoury dishes. Available in pure white or intense red, the dishes work perfectly with every table setting, from a wholesome family lunch to a celebratory dinner party. Pyrex Tel: 01564 786 030 E-mail: email@example.com
New Products p64-66.qxp_Pages 46-49 23/10/2017 12:02 Page 3
These novel Christmas kitchen timers are great fun and make the ideal stocking filler. Simply twist one full turn clockwise, and then turn counter clockwise to the desired number of minutes. A 60-minute timer that counts down in 60 second increments. Available in three designs; Father Christmas, Snowman and Gingerbread Man. Wipe clean only Eddingtons Tel: 01488 686572 E-mail: firstname.lastname@example.org Web: www.eddingtons.co.uk
New MAXTRA+ filter cartridge with MicroPore technology features new Micro Carbon Pearls that reduce chlorine and organic impurities enhancing the taste and odour of food and drink whilst Ion Exchange Pearls reduce limescale, enhancing the flavour and aroma of tea and coffee. With a 25% finer mesh, MAXTRA+ delivers better reduction of coarse particles and its performance is recognised by both the prestigious UK Tea Academy and independent test results with 96% of people agreeing tea is more brilliant with MAXTRA+. Brita Tel: 08447 424900 E-mail: email@example.com Web: www.brita.co.uk
Consumer interest in sports and nutrition is on the rise, with 1 in 10 Brits having used protein powder in the last three months. For those looking to combine style with a healthy and active lifestyle, the innovative and durable 710ml Shaker Bottle from Thermos® is perfect for mixing protein drinks. It features an integrated mixer that can also be used for mixing smoothies, salad dressings, and baby formula. Made with BPA-free Eastman Tritan copolyester, so is impact resistant, odour resistant and dishwasher durable. BHL Group Tel: 0113 201 6738 Email: firstname.lastname@example.org Web: www.bhlgroup.co.uk
The AromaFresh Grind & Brew filter coffee machine delivers outstanding coffee thanks to its integrated grinder. The coffee beans are freshly ground and you can easily adjust the size of the grind to create delicious filter coffee just as you like it. What’s more, you can switch off the grinder if you prefer to use ground coffee. With over 100 years’ coffee preparation experience, Melitta have taken filter coffee to the next level with the Grind & Brew. Melitta Tel: 01952 671073 Web: www.melitta.co.uk
Pictured is Elara with ingenious ‘Aroma Airflow’ for optimum diffusion. A unique range of aroma gels adds fragrance for up 760 hours. Complete with two speed levels, interval and timer, mains, USB or battery power. Also compatible with equally effective aroma oils. Stylish and compact, Elara is an attractive addition to any room. HPS Tel: 0118 977 8595 E-mail: email@example.com f or more information and availability or view https://www.youtube.com/watch?v=PVKT9pTju5s
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MAKE WASTE BEAUTIFUL. Bo Touch Bin. A new way of looking at waste.
Brabantia (UK) Limited Blackfriars Road Nailsea Bristol BS48 4SB
tof Bo Progressive Houseware vb.indd 5 OBC_HW_September October 2017.indd 1
Tel: 01275 810600 Fax: 01275 810191 Email: firstname.lastname@example.org www.brabantia.com www.tradesales.brabantia.com
27-6-2017 13:58:00 18/10/2017 10:50
Published on Oct 31, 2017