Housewares Awards Grid RETAILER 2018 USE..qxp_Layout 1 20/08/2018 12:08 Page 39
2018 Finalists bira cookshop & housewares retailer of the year
Criteria: Nominees had to be independent bira members (currently and through to 2019). They should have demonstrated excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion and display (and, if relevant, multi-channel retailing.)
l Barnitts
l Lords At Home
l Potters Cookshop
York
London and Chorleywood
Hockley
In the heart of historic York, the family-run independent department has become one of the city’s much-loved destinations. Having steadily expanded into neighbouring premises, Barnitts prides itself on offering everything for the home and garden, including well-stocked and neatly presented kitchenware, tableware, utility and small electrical appliances, with friendly service.
With its six stores in and around London, as well as its aspirational website, Lords At Home With Quality focuses on being an innovative and thoughtful housewares retailer, offering excellence in the quality of its products and the service it gives. Lords listens to customers and take pride in serving its local communities by providing for all their housewares needs and aspirations.
Along with its extension last year that included an increase of its cookware bays from three to nine, Potters Cookshop is making full use of its demonstration kitchen area. Events create a buzz and help generate sales. Recent examples include an exclusive demonstration by Raymond Blanc. Customers also make a beeline to come and see Potters’ inventive window displays.
l Prep Cookshop and Richard Dare
l Salt and Pepper
l Trevor Mottram
Monmouth
Tunbridge Wells
London
Brenda Elsmore, previously a master baker and professional cake decorator, opened Salt and Pepper Cookshop in 2000 and won Most Promising Newcomer in 2001. The retailer’s recent awards include best Independent Retailer of Wales. With a passion for quality and service, Salt and Pepper has grown in size and reputation; its portfolio includes a coffee shop, gift shop, clothes and toy shops.
Situated in the historic pedestrian area of The Pantiles and now entering its 43rd year, Trevor Mottram has always been described as ‘a cook’s paradise’. The cookshop prides itself on the knowledge of its staff and breadth of stock. Its most recent recruit celebrates her 10th year with the shop this year. As Trevor Mottram’s customers often say: “If it’s not in here, you don’t need it.”
Prep Cookshop was winner of Most Promising Newcomer award and acquired the long established North London cookshop, Richard Dare last year. Both shops focus on providing a service to their local communities with their attentive service, considered product selection, inspiring display and community events. Prep is also growing its online community via Trouva.
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