HOW PAUL SMITH CAN ENGAGE YOUNG GENERATIONS BY LAUNCHING A PRE-LOVED SERVICE

Company Background

In 1970, Paul Smith opened its first shop 3x3 metre in Nottingham. Now the brand has 130 shops in 60 different countries. Sir Paul Smith’s statement, ‘You can find inspiration everywhere’, has become one of the core values of the brand. As a result, the design is inspired by arts, music, everyday life and cycling, one of Paul Smith passions.
Mission and Vision
Paul Smith designs are characterized by a sense of humour, and it is associated with a colourful style, the iconic stripes, and a strong British heritage.




‘Classic with a twist’ is the main concept which guides the brand.

• Stripes
• Logo








• Colourful designs
Personality Physique
• Sir Paul Smith himself
• Playful and quirky way

• Creativity
• Taking inspiration from everything
Increasing sales by 15% among Gen Z and Millennials by the 30th April 2024

Reaching 1000000 of subscribers in Europe and North America by the 31st October 2024
Getting 0.1% of market share in the pre-loved market by the 31st October 2024
• Long lasting
• Own unique pieces

• Eye-catching
Relationship
Culture
• British heritage
• Playing with colours
• Tailoring
Self-Image Reflection
• Unique
• High quality
• Elegant with colourful touch
• Uniqueness
• Gentlemen
• Up to date with trends
• Someone that would be noticed
Loyalty cards / subscriptions


Other brands have already started to enter the pre-loved market by collaborating with second hand players (e.g Chloé with Vestiaire Collective), so Paul Smith has decided to adopt a Blue Ocean Strategy to distinguish from its competitors by launching ‘Re-Wear PS’ online and offline in collaboration with Oxfam. The service will also offer a subscription plan where individuals can gain benefits

One of the factors that 3/4’s of Americans consider before making a purchase is whether the brand joins charitable initiatives


American Gen Z and Millennials who would change to a brand involved in charity initiatives
Consumers prefer purchasing from brands that offer membership plans. In the US, younger generations are more open to engaging with online subscriptions
Gen Z Millennials
Both Gen Z and Millennials are struggling with mental health. Indeed, the top concerns among these generations are climate change, the economy and the rise of living costs Due to their social concerns, both generations tend to buy from brands that share the same values and engage with social issues, such as transparency, sustainability and inclusivity
Consumers state that loyalty programmes increase chances of continuous buying from that company Sharing values

“YOU CAN FIND INSPIRATION IN EVERYTHING”