STUDENT
MEDIA Applications 2016-2017
DIEDERICH
College of Communication MARQUETTE UNIVERSITY
STUDENT
MEDIA
Academic Year 2016-2017 Due to the department’s professional standards and high level of responsibility, training is required prior to the beginning of the fall school year. Please see page 28 for each position’s schedule. These terms and dates are not negotiable. If for any reason you cannot attend on-campus training on the date scheduled, you will be ineligible for employment. You will be paid for the time spent training. An application will consist of: Page 3 filled out completely A current copy of your resume A professional cover letter expressing your qualities and interest in the position A digital or physical portfolio, or samples of any creative work you have completed Application time-line: Applications are due on Friday, May 6 by 4:00 pm Email all required documents to kathryn.larkin@marquette.edu Once the documents are received by Kathryn, an email will be sent to you confirming your interview time and date The interview will take place in room 026 of Johnston Hall, 1131 W. Wisconsin Avenue Bring your portfolio/artwork if you only have a physical copy of it Please arrive 5 minutes early If you have any questions regarding the application or conflicts with interview times please contact: Kathryn Larkin, Executive Director, Department of Advertising Marquette Student Media, Johnston Hall, Room 027 P: 414.288.1738 E: kathryn.larkin@marquette.edu
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Please Check Off The Position You Are Applying For ACCOUNT SERVICES: SALES Director _____ Account Executive _____ Production Manager _____ Production Staff _____
CREATIVE & MARKETING Art Director Account Coordinator Creative Social Media Strategic Planning Marketing
_____ _____ _____ _____ _____ _____
INTERNAL SERVICES Finance Coordinator _____ Circulation Manager _____ Circulation Campus _____ Circulation Car _____
NAME: ____________________________________________________________________________________________ ACADEMIC MAJOR: ________________________________________
MINOR:__________________________________
WILL YOU BRING A PORTFOLIO OR CREATIVE SAMPLES TO THE INTERVIEW: YES__ NO__ I HAVE A DIGITAL PORTFOLIO________ YEAR IN SCHOOL:___________________________________________SCHOOL ID NUMBER: ________________________ E-MAIL:___________________________________________________________________________________________ PHONE: ___________________________________________________________________________________________ HOME ADDRESS DURING THE SUMMER:____________________________________________________________________ CITY: __________________________________________
STATE:____________________ ZIP:___________________
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Table of content
APPLICATION.................................................................................................. 03 DEPARTMENT STRUCTURE.............................................................................. 05 OUR CLIENTS................................................................................................. 06
y SALES DEPARTMENT u DIRECTOR OF ACCOUNT SERVICES....................................................... 08
u u u
ACCOUNT EXECUTIVE........................................................................... 10 PRODUCTION MANAGER....................................................................... 12 PRESS OPERATOR................................................................................ 13
y CREATIVE & MARKETING SERVICES
OVERVIEW. u ........................................................................................... 14
u ART DIRECTOR..................................................................................... 16 u ACCOUNT COORDINATOR..................................................................... 18 u CREATIVE SERVICES............................................................................. 19 u SOCIAL MEDIA..................................................................................... 20 u STRATEGIC PLANNING.......................................................................... 21 u MARKETING SERVICES.......................................................................... 22 y INTERNAL SERVICES u FINANCE COORDINATOR....................................................................... 24 CIRCULATION....................................................................................... u 26
TRAINING SCHEDULE...................................................................................... 28 QUALIFICATIONS ............................................................................................ 29
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THE INTERVIEW.............................................................................................. 30
EXECUTIVE DIRECTOR OF ADVERTING & MARKETING
SALES DEPARTMENT
Director Account Services
Account Executives
Production Team Director Press Operator
ADVERTISING & MARKETING
Art Director
Creative Team Design Marketing Account Executive Strategic Planning Social Media
INTERNAL SERVICES`
Finance Coordinator
Circulation Manager
3 Campus Routes 1 Car Route
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OUR CLIENTS 3 SEGMENTS
The advertising department of Student Media services three distinct clients. Each client or segment has specific goals and outcomes, which may not transfer among the groups. Regardless on your assigned project or area of concentration, you will learn about each segment and how it effects media and sales within our department.
1. CORPORATE CLIENTS Clients in this segment include corporate or private companies whose fundamental outcome is to increase sales and or brand awareness. To do so, these clients purchase media from one of our print or digital outlets in the hopes to reach the 18-21 yearold demographics. Clients often include apartment owners, restaurants, retailers and university departments.
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2. POINT OF SALES CLIENT Clients in this segment include individuals who purchase services and goods, such as design work or large format prints, for personal use. Their fundamental outcome is to satisfy a need at the point of sales. Clients include students and faculty members.
3. IN-HOUSE : SELF PROMOTION For this segment, Student Media is the client. Student Media’s fundamental outcome is to gain brand recognition and strengthen client loyalty. This will be accomplished through marketing, events planning and strategic planing.
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DIRECTOR ACCOUNTS SERVICES
JOB DESCRIPTION
The director of account services oversees Student Media’s sale and production teams. Working alongside the executive director and the business manager, you will be charged with meeting Student Media’s annual revenue goal. Most tasks listed below are time sensitive meaning the duty must be completed on a certain day of the week, at a certain time. The ideal candidate will be expected to work 15 hours a week and be available on Mondays after 4:00 pm and Thursdays after 12:00 pm. Key Responsibilities: Hire, train and supervise a team of up to 3 account executives and 2 production staff Run and track all finance reports. Create sales territories based on your findings Work with the creative & marketing department to establish sales campaigns Ensure the AEs are meeting all their deadlines Chart revenue progress per account (territory), per product and per staff member Ensure all AEs are trained on SpaceMaster, filing protocol and the server Communicate with national advertisers and agencies, whereby coordinating all campaigns Identify new sales tools and resources Represent Student Media at university events Establish individual goals for each staff member Meet weekly to track those individual goals Monitor call reports, face-to-face meetings, email and mailings of staff Establish office protocol for errors, make-goods, incomplete insertion orders, missing signatures and missing contracts Train staff in the art of persuasion and negotiation principles Cultivate new clients, new methods of sales and leads for your staff
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Day-to-day Operations: Assist the finance department with contracts, make-goods and customer questions Respond to all clients’ questions Monitor contracts in SpaceMaster Monitor all financial reports Answer all emails and phone calls daily Manage all national and agency accounts Weekly Operations: Monday at 5:00 pm run production report. Work with editorial managers to determine ad count, page count, color flats and secure placements Tuesday at 1:00 pm run production report for all AEs. Collect same reports on Wednesday looking for discrepancies Wednesday at 12:00 pm confirm artwork location in drop-box. Confirm account coordinator examined each file Work with printer, editorial staff and circulation manager to solidify insertion artwork and run dates Work with production staff to ensure newspaper stand artwork is printed, cut and prepared for the circulation staff Work with the circulation staff regarding print schedule, delivery times and newspaper stand posters Work with account coordinator and editorial design staff during pagination process Check that all insertion orders are filed in the blue binder, are complete and signed by the client Meet with individual members to establish goals. Conduct weekly staff meetings Required Qualifications: Excellent customer service, communication and interpersonal skills Ability to work independently in a fast paced environment Experience in leadership Strong attention to detail; ability to organize work and perform duties with a high level of accuracy
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Account Executive
JOB DESCRIPTION
Account executives are responsible for soliciting advertising for The Marquette Tribune, Marquette+Living, marquettewire.org and The Marquette Journal. Each AE will be assigned a territory that will consist of nine to twelve local and current clients. Once trained, the AE will be responsible for expanding their territory to include new clients, new leads and new client correspondence. Your main priority is to the client and to the Marquette community, with an understanding of the importance of the student as a reader and the student as a buyer. To help expand each territory, the creative & marketing teams will develop promotional material that will include media kits, flyers, social media campaigns and call-to-action advertisements. Marketing will find ideal companies that seek our campus’ demographics, send them our promotional material and notify the AEs so meetings and cold calls can be scheduled. The AE will be part of a team that will function as one unit. As such, revenue goals, error reports and make-goods are the responsibility of the entire group. As with any sales department, all work will be monitored and reported on during weekly staff meetings and one-on-one goal meetings.
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Duties Include: Coordinating the entire sales process Reaching sales quotas Developing expert knowledge of all products and services offered by Student Media Communicating all analytics to current clients Follow-up with all clients regarding satisfaction and assessment Meet face-to-face with new clients and deliver them a sample of their ad once it is published Track activity and maintain records for sales leads, mailings, emails, cold calls and c lient meetings/conversations Maintain weekly contact with current and past key accounts Utilizing SpaceMaster (advertising software) create insertion orders and reports Assist with creating various direct mail and social media campaigns Work consistently and positively with your account coordinator (designer) Initiate and help coordinate special issues and advertising supplements Attend individual meetings with managers and attend all weekly staff meetings Help establish a good work environment React calmly to daily crises, using logical problem-solving skills Provide top notch customer service to all Student Media clients or future clients Work with clients when an error occurs. Work with director to establish make-goods Required Qualifications: Confident Responsible Persistence Good with numbers Great communication skills
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PRODUCTION MANAGER JOB DESCRIPTION
The Production Department specializes in short-run, high-quality large format prints. Our Epson Stylus Pro 9890 ink-jet printer has a resolution of 2880 x1440 dpi, with a maximum print width of 43” making it idea for posters, photography and banners. The quality output is possible due to the printer’s precision MicroPiezo print heads, combined with a unique 8 color, Vivid Magenta color scope. Known as Giclée printing, the combination of technology and color gamut produces prints with no visible dot screen suitable for a museum quality archive. Due to the Epson printer’s advanced settings, the ideal candidate will be mechanical in nature, will need to following strict instructions and will appreciate quality control. This position is not creative in nature but will required knowledge of pre press file preparation using Adobe Photoshop, InDesign and RIP software. Technical training will be provided and must be completed prior to the beginning of the fall semester. Please see the training schedule on page 28 for more details. Duties Include: Working directly with the point of sale client Estimate all jobs and invoice projects once completed Communicate with client during the entire print process Process payments of all clients Monitor all phone calls or emails on a daily basis Inventory all media and inks Train and schedule staff, including backup staff Print, mount and cut posters, banners and photos with precision Schedule indoor banner rental, delivery and recovery
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Required Qualifications: High attention to detail and quality control Ability to learn Adobe Photoshop & InDesign Excellent customer service skills
Working under the leadership of the production director, the press operator will service the printing needs of all clients. The ideal candidate will be mechanical in nature, will need to following strict instructions and will appreciate quality control. This position is not creative in nature but will required knowledge of pre press file preparation using Adobe Photoshop, InDesign and RIP software. Technical training will be provided and must be completed prior to the beginning of the fall semester. Please see the training schedule on page 28 for more details.
PRESS OPERATOR JOB DESCRIPTION
Duties Include: Print, mount and cut posters, banners and photos with precision Work directly with the point of sale client Communicate with client during the entire print process Estimate all jobs Invoice completed projects Process all payments from clients Schedule indoor banner rental, delivery and recovery Keep office clean and clutter free Required Qualifications: High attention to detail and quality control Ability to learn Adobe Photoshop and InDesign Excellent customer service skills
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CREATIVE & MARKETING SERVICES OVERVIEW
Student Media’s Creative & Marketing Services is a highly structured cross-functional department that is task oriented and outcome based. Members of the team are trained in design, marketing and strategic planning so task assignment is no longer hindered by a job title. Instead, students become familiar with multi-tasking and are expected to design one day and research the next. Over time, students develop a new level of confidence that is mirrored by critical thinking and creative skills. As with any collaborative process, this models relies heavily on the free flow of information among the team members Project management software is utilized to assemble all communication, tasks, mild stones and deadlines giving each members a clear understanding of every projects’ needs. The art director is tasked with trafficking all projects while monitoring the performance of each student. Weekly meetings, ongoing training and assessment is central to the success of each project and each student. As projects move from concept to development, your skill-sets and interests will begin to develop. Working with the art director, you can request to work on specific areas of the project called “areas of concentration.” Our intention is to provide you with real-world experiences so you can begin to hone in on your passions, while meeting the needs of our clients.
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As a cross-functional department you will experience: A common vision where the team is committed to achieving a common purpose A shared responsibility for all project’s progress and outcomes An agreement to a common way of working and establishing rules of engagement An agreement that the team members will encourage and explore each others ideas An agreement that members are dedicated to doing the best job they can at all levels An understanding that the art director invested in your growth as an employee
Brand Manual: Wiegand Enterprises LLC
Manager and property owner of Campus community apartments.
O N LIN E
www.murentals.com T ELEPH O N E
+ 1 414 342 0120 + 1 414 345 5995 A D D R ESS
624N. 24th Street, Milwaukee, Wi 53233
PRODUCED BY MARQEUTTE STUDENT MEDIA ADVERTISING 2015-2016
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Art director JOB DESCRIPTION
The art director is the department’s creative lead for all concepts and projects. The art director plays a key role in setting Student Media’s identity by adhering to branding standards, quality control and industry trends/standards. The primary duties of this position include: 1) Working with student leaders regarding branding, event planning and in-house advertising 2) ensuring that Student Media’s strategic decisions are positioned at the forefront of the department’s branding efforts and customer/reader responsiveness 3) ensuring the sales team needs are met regarding client services 4) driving the strategic direction of the department in the areas of branding, product design, business development, strategic planning and promotions The art director also serves as the project manager whereby deadlines, task assignment and trafficking are scheduled and monitored by you. Since your department is deadline driven and outcome orientated, maximum efficiency must be incorporated into your daily work-flow. To do so, you must be able to guide your staff effectively from start to finish on each project. The art director must also assume the role of trainer and will conduct weekly meetings with an assessment of each project. The art director will work closely with the students to develop clear concepts that effectively communicate messages for both corporate clients and in-house promotions. Major projects anticipated include publishing a media kit, conceptual design of Marquette+Living and various direct mailings/social media campaigns.
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Additional Duties Include: Promote products and services to the Marquette community through marketing and public relation initiatives Create, deliver and optimize marketing materials Ensure that messages are supportive of and consistent with marketing strategies Develop, implement and supervise social media outreach Work with business manager to determine event budgets and promotional expenses Conduct campus-wide and industry research to identify marketing opportunities and trends Identifies marketing opportunities by researching consumer needs and wants Plan work-flow for staff and layout schedule Ensure that internal processes are followed by strictly abiding by the Student Media Policy and style-guide Spend significant time working with and monitoring staff’s creative process Required Qualifications: Strong understanding of communication design, theories and principles Intermediate technical skills in Adobe Photoshop and InDesign Conceptual thinker in terms of advertising campaigns and branding Ability to develop ideas and concepts that adhere to brand standards Ability to aid and mentor a staff of six students
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Account coordinator JOB DESCRIPTION
The account coordinator’s primary responsibility is paginating the print advertisements for The Marquette Tribune. Since the newspaper goes to press Wednesday evenings, the account coordinator must be available to work Wednesday afternoons. You will work very closely with the sales team to ensure clients’ needs are met in terms of press ready or updated artwork. Your secondary responsibility is to work with the art director to layout the fall edition of Marquette+Living. This includes ensuring consistency when applying defined style-guidelines and accurate conversion of original page layouts. Required Qualifications: Knowledge of Adobe InDesign and Photoshop Ability to learn page layout and pagination of various print media Ability to learn pre press file preparation Ability to work with the editorial and sales staff to establish ad placement and color requests Ability to understand deadlines and urgencies when dealing last minute artwork changes or cancellations
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Student Media’s creative staff specializes in producing advertisements for print and web purposes. Using the same software (Adobe & Macromedia) and hardware (Mac) found in any real-world agency, you will work with the art director and the sales department to meet the creative needs of our professional and point of sales clients. You will also work with the marketing staff to create artwork for promotional and social media campings.
Creative services OVERVIEW
Duties Include: Ability to work with clients’ and their creative needs Ability to work with professional printers to determine pre press requirements Ability to follow directions from the art director Ability us a templates or style-guide when creative artwork Ability to accept assessment and provide assessment of artwork Ability to manage time and workload to meet strict deadlines Ability to remain focused, motivated and effective on all tasks through completion Ability to estimate project requirements and provide status updates to art director Ability to perform other duties as assigned by managers
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Social media JOB DESCRIPTION
The Social Media staff works under the supervision of the art director and is a member of the creative & marketing department. You are responsible for developing strategies to increase the fan base of our publications and services using Face-book, Twitter and various social media sources. You will be responsible for outlining a campaign calendar and conceptualizing tactics to increase audience participation. The social media coordinator will collaborate with all divisions of Student Media to create relevant content and interactive media experiences. Duties Include: Strategic Planning: Work with leaders in updating and expanding social media strategy/policy Assist in the creation of a social media content calendar Monitor changes to platforms and research impact on brand usage Research: Track and report social media analytics Create and distribute client & readership surveys Gather and report campaign analytics Promotions and Advertising: Promote event content and advertising initiatives Create and distribute mass-mail marketing collateral Promote products and services through initiatives Create sales promotional and distribution strategies
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The Strategic Planner will work under the leadership of the art director and business manager to produce a corporate strategy. The document will be used to communicate the organization the history, goals, and the actions needed to achieve those goals. Working with Student Media leaders and marketing services, you will begin by determining the department’s structure, vision and most importantly--its mission. Good strategy will include business analytics, market research and a comprehensive visual formate. Area of research will include: A. Current Situation Products and media Key Stats Customers Industry SWOT Analysis Competition B. Objectives Business Marketing C. Marketing Strategy Segmentation & Targeting Positioning Products Customer Channel D. Programs Actions Events Lead Generation
Branding Social Media Web & Online Marketing & Advertising E. Tactics Resources Infrastructure Technology Process People F. Budget Costs Analysis per product Analysis per department Projected spending Control measures G. Reporting Measure success Customer metrics Social media metrics
Strategic planner JOB DESCRIPTION
S . W . A . T.
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Marketing services JOB DESCRIPTION
The Marketing Services staff plays a key role in establishing Student Media’s identity both on and off campus. The team will work with leaders of Marquette Student Media in driving the strategic direction of the organization in the following areas: branding, readership, social media, strategic planning, events management and promotions. The Marketing Services staff will market and promote to Student Media’s three clients (segments) that include 1. Professional Clients 2. Point of Sales Clients and 3. In-house Clients. Professional client marketing will consists of increasing media awareness within the business community of Milwaukee. Often, a project consists of creating a campaign to introduce Milwaukee business to the Marquette demographic. Businesses whose brand or services is specific to the 18-22 year old college student will be targeted. Point of sales marketing consists of increasing campus awareness of Student Media products and services. Often, this consists of building a campaign that familiarizes the campus with one of our products such as the large format printer. Information is disseminated via campus events, social media or a call for action advertisement. The final segment is In-house marketing that consists of branding Student Media to the Marquette campus. The goals for this segment is to increase readership and increase campus awareness of our media outlets./products. As with point of sales clients, information is disseminated via campus events, social media or a call for action advertisement.
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Duties Include: Promote products and services to the Marquette campus Identifies marketing opportunities by researching consumer needs and wants Create sales campaign to increase Milwaukee businesses awareness of Student Media’s products and media outlets Prospect and identify professional businesses who are a good fit for Student Media Creative, promote and participate in events planning Brand Student Media to entire campus Research, via focus group or survey, the student as a consumer and the student as a reader Work with all Student Media outlets to establish goals, outcome and questions for all surveys Develop style-guides for larger local clients Research search engine optimization Monitor and report all analytics
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Finance coordinator
JOB DESCRIPTION
The primary responsibility of the finance coordinator is to process all accounts receivable transactions promptly and accurately. The secondary responsibility is to provide administrative support for the sales team and the business manager. Most tasks listed below are time sensitive meaning the duty must be completed on a certain day of the week or a certain time of the month. The ideal candidate will be available on Thursday afternoons so invoicing for the newspaper can take place. Weekly Tasks Include: Oversee the compliance of contracts and insertion orders Prepare Invoices and tear sheet for distribution Ensure accuracy of all contract data Maintains accounts receivable deposits and reports Track and follow-up with sales manager all contract discrepancies Archive all contracts and insertion order Archive all source documentation as determined by Marquette’s financial standards Reconcile clients’ account balances and send out monthly open balance statements All administrative duties as assigned Assist advertising director with mass mailing marketing needs Customer Service: Research and resolve billing issues for sales department and business manager Prepare weekly subscriptions Respond to clients’ requests regarding disputed invoices and accounts Maintain client privacy and confidentiality
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Accounts Receivable & Collections: Make weekly deposits for all incoming payments including checks, cash and credit cards Archive all deposits’ source documentation Correspond with clients all discrepancy in billing Correspond with sales team overdue accounts found in their territory Analyze, review and compile open invoices for clients Provide sales team with weekly “cannot advertise” and “contract problem” lits Prepare documentation for Marquette’s legal council and collections agency Maintain all aspects of collections including statements, letters and phone call Write and distribute correspondence when needed Archive all collection documentation, via Excel spreadsheets or clients’ folder Additional Qualifications: Excellent customer service and interpersonal skills Experience with billing, Excel spreadsheets or data entry Ability to work independently in a fast paced environment Basic math skills Ability to operate standard office equipment and follow office procedures Computer skills: Microsoft Excel, Word and ability to learn the Mac operating system Strong attention to detail with an ability to organize work and perform duties with a high level of accuracy
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Circulation MANAGER
JOB DESCRIPTION
The circulation manger is responsible for the distribution of 4,000 newspapers to over 205 high-traffic Marquette locations and select Milwaukee businesses. Every Thursday during non-holiday and non-exam weeks. A staff our five take approximately one hour to complete their routes in the shortest amount of time while maintaining quality control. Newspapers arrive to campus at 12:00 pm on regular print days, and 1:00 pm when a client purchases a center page insert. As such, you will need a class schedule that allows for flexible delivery times. You will be notified Monday the week’s delivery schedule. On average, the paper arrives to campus at 1:00 pm. Duties Include: Hiring a staff who can deliver the newspapers during required times Hiring a person who can complete the car route Scheduling all routes Completing a newspaper audit once a year Updating routes and informing the staff all changes Addressing all circulation issues obtained from readers or the public Fill in for absent staff members or find a suitable replacements Communicate with the sales manger to schedule weekly delivery times Communicate with the sales manager to schedule newspaper leader board advertisements Contact printer when papers arrive late Notify your staff that week’s delivery schedule Keep the basement of Johnston Hall clean of newspapers React calmly to daily crisis, using logical problem solving skills
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Working under the leadership of the circulation manager, you will be responsible for delivering newspapers every Thursday during non-holiday and non-exam weeks. You will be given a route with assigned drop-off points, newspaper stand locations and paper counts. This route must be followed as prescribed. Newspapers arrive to campus at 12:00 pm on regular print days, and 1:00 pm when a client purchases a center page insert. As such, you will need a class schedule that allows for flexible delivery times. You will be notified Monday the week’s delivery schedule. On average, the paper arrives to campus at 1:00 pm.
Circulation team
JOB DESCRIPTION
Duties Include: Deliver newspapers as listed on your route sheet Change out newspaper stand’s leader board posters Complete fall distribution of Marquette+Living Complete spring distribution of The Marquette Journal Participate in a newspaper route audit Properly recycling old newspapers Maintaining your newspaper stand’s appearance
**Due to the weight of the newspapers, the distance you must push the newspaper carts, the changing condition of the weather and the speed at which you are required to deliver the newspaper, candidate must consider the physical requirement needed for the position.
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Training SCHEDULE
CAMPUS TRAINING Vital to the success of the department’s cross-functional model is staff training. Due to the amount of information covered during the week long, 40-hour training session, the following dates and times cannot be altered. You must be present to qualify for employment.
Sales Manger Account Executive Art Director Creative & Marketing Production Finance Coordinator Circulation Staff
Monday, August 15, 8:00 am Wednesday, August 17, 8:00 am Monday, August 22, 8:00 am Monday, August 22, 8:00 am Wednesday, August 24, 8:00 am To Be Determined Thursday, September 1, Time To Be Determined
VIRTUAL TRAINING Over the summer, employees you will also be required to partake in a 10 to 12 hour course on Lynda.com to learn the basics of Adobe InDesign and Adobe Photoshop. With this fundamental grounding in design, you can begin to conceptualize your ideas, assist clients with artwork and begin to communicate effectively using digital media. The training will be hands-on and you will be paid hourly for the work completed. All coursework and projects must be completed by August 1. During the week of May 16 you will be emailed instructions on how to register with Lynda.com, coursework titles, software download instruction and in-depth instructions and deadlines.
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QUALIFICATIONS FOR ALL POSITIONS An interested in marketing, public relations, communications, design or sales Ability to maintain a strict weekly work schedule Ability to attend weekly staff meetings Ability to learn creative software, design and layout Completion of all training Ability to follow directions or instruction from peer leaders or advisors Ability to take and provide assessment An understanding of basic marketing and or sales principles Strong written and verbal communication skills Ability to research, interpret and report analytical data Ability to work well as part of a team and independently Ability to think critically and made sound decisions Ability to think creatively when problem solving Customer service skills Ability to lean operate office equipment
QUALIFICATIONS ALL POSITIONS
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The Interview OVERVIEW
WHAT TO EXPECT AT THE INTERVIEW You will participate in a 15 minute in-person interview in Johnston Hall, room 026. The interview will involve leaders from Student Media’s Advertising Department. Your individual interview will begin with you giving a brief introduction of yourself. It will then be opened to any and all questions from your interviewers. TIPS FOR THE INTERVIEW It is to your advantage to learn as much as you can about Student Media prior to the interview. Student Media has two main websites: www.marquettewire.org and . Dress as professionally as your wardrobe allows. Bring a copy of your cover letter, resume and portfolio (if not digital in format). Arrive at least 5 minutes early to the interview. If you are emailed a date and time for the interview, follow-up with an confirmation email. Best of luck!!!
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