Foreword from our MD
“Welcome to the Summer 2024 edition of Marlborough Highways News, your twice-yearly publication that brings you our latest company updates, highlighting the fantastic work that our passionate teams deliver across London and beyond.
“While inflation is easing, there’s no denying the current economic climate, which continues to place financial pressures on local authorities and our supply chain partners. At Marlborough, we remain dedicated to excellence and understand the importance of economic responsibility, with our people continually delivering the best value for money on every project. I am proud that our ongoing commitment to innovation and sustainability is ensuring that we are not only meeting but exceeding the expectations of the communities we serve.
“The big news this April was the start of our new Highways Term Contract with the Royal Borough of Greenwich. The broadened works programme marks a significant milestone for Marlborough, with the partnership representing our first major expansion into South London. Furthermore, as part of our ambitious growth plans, we have opened a dedicated Royal Greenwich depot, with the strategic move strengthening our market leading position, and allowing us to deliver a truly local service.
“Earlier this year our company Red Star Awards returned, with hundreds of colleagues coming together for a wonderful evening to share in individual and shared achievement. Even bigger and better than our inaugural event, the ceremony took place at the Stock Brook Country Club in Essex, with the celebration reminding us that it’s our people that drives Marlborough’s success. It was a night to remember, and I couldn’t be prouder of all the winners and nominees.
“I am thrilled to announce the launch of our new operational apprenticeships programme, with our investment in new talent vital to Marlborough’s future expansion and diversification. Read on to find out how we are equipping our new recruits with the tools they need to succeed, and how they are supported by the best.
“Finally, I am delighted to share that for the first time we will be exhibiting at the Highways UK exhibition at the NEC in Birmingham this October. Be sure to join us on the Marlborough stand for what will be a fun and productive show, at this incredibly exciting time for our industry.”
Matthew Revell, Managing Director, Marlborough Highways
@marlboroughhighways
Major contract win in Royal Greenwich 04
Marlborough has secured a comprehensive Highways Term Contract, which commenced on 1 April 2024
Beyond the Road, Social Value 06
We speak with Marlborough’s Social Value team in our big interview piece
Serving the people of Southend-on-Sea 08
Exploring Marlborough’s extensive operations on the Essex Coast, where it has had a presence since 2015
The Queen Elizabeth Memorial Pathway 10
Delivering a memorial pathway in the London Borough of Newham in honour of Her late Majesty Queen Elizabeth II
Investing in the future: Our apprentices 12
Celebrating Marlborough’s cohort of apprentices, who are given a valuable, hands-on experience, while gaining a formal industry recognised qualification.
Marlborough is delighted to announce that it has been accredited with the Highway Electrical Registration Scheme (HERS) Gold award.
Marlborough’s latest sustainability update, as part of the company’s journey to Net Zero
Recognising and rewarding Marlborough employees for their outstanding work and commitment
connection: Volunteering
Marlborough’s people are passionate about giving back to the communities in which they serve
Resident feedback is hugely important to Marlborough, with front-line staff continually praised for their professionalism and courtesy
The latest stories from across the organisation
Marlborough sets it’s watch to Greenwich Mean Time
Marlborough Highways is delighted to announce that it has secured a comprehensive Highways Term Contract with the Royal Borough of Greenwich. The agreement, which builds upon previous operations delivered by Marlborough in Royal Greenwich, commenced on 1 April 2024, and primarily involves maintenance and improvement works to the roads and footways network.
Budgeted for up to £7 million per annum, the four-year contract has the option to be extended for up to four additional years, with a maximum value of £56 million across the period. The award follows previous Traffic Management operations in Royal Greenwich by Marlborough, which began in 2022.
The new maintenance and improvements operations include works to kerbs, footways and paved areas, road marking services, drainage works, fencing, earthworks, landscaping, and the installation and upkeep of street furniture. The significantly increased scope of services also comprises a provision for emergency call outs, with Marlborough tasked with associated civil engineering works, street cleaning, and more.
The Highways Term Contract was awarded following a competitive bid process, in which Marlborough demonstrated the ability to deliver operational excellence, while providing a strong return on investment. The submission also highlighted Marlborough’s commitment to the strategic vision of the Royal Borough of Greenwich, which seeks to make everyone in Royal Greenwich safer, with vibrant neighbourhoods that are attractive and meet the needs of residents.
Marlborough’s new operations are boroughwide, so as well as works in the historic Town Centre, the remit includes the eclectic areas of North Greenwich, Woolwich, Eltham, Plumstead, and the eastern communities of Deptford. Marlborough is delivering the programme from a new dedicated depot in Royal Greenwich, which is home to a fleet of high-performance plant machinery and specialist highways maintenance vehicles. Marlborough’s Royal Greenwich team are supported by staff from the company’s Brentwood depot, and head office in Chelmsford, Essex, with its accredited in-house training facilities and expert Health & Safety team and Quality and Environment divisions.
As part of efforts by the Royal Borough of Greenwich to foster a fairer and healthier community, Marlborough is conducting a significant series of social value initiatives throughout the Contract period. This includes prioritising resident employment through the creation of local jobs and apprenticeship placements, as well as the provision of training and educational courses delivered by qualified members of staff. Marlborough is also engaging with schools and colleges and supporting community organisations in Royal Greenwich through a range of initiatives
including employee volunteering. The use of local supply chain partners is also important, with Marlborough committed to using locally sourced materials and services wherever possible.
Marlborough and the client share a passion for the environment, with the Royal Borough of Greenwich dedicated to becoming Carbon Neutral by 2030 and Marlborough committed to becoming Net Zero by the end of 2025. In support of these efforts, Marlborough is using eco-friendly building materials and employing pioneering construction methods throughout Royal Greenwich, ensuring projects are delivered sustainably and to the highest quality. Working with an independent consultancy, all schemes are being expertly assessed using a Carbon Footprint Calculator, with electric vehicles, biofuel powered plant, and renewable energy supplies amongst the green technology being deployed across Royal Greenwich. Furthermore, Marlborough is diverting 100% of the Contract construction waste from landfill.
Wayne
Knight, Contracts Director, Marlborough Highways
Wayne Knight is Marlborough’s Contracts Director and is overseeing the implementation of the new operations in Royal Greenwich. With more than 25 years’ of industry experience, spanning the private and public sectors, Wayne brings in-depth knowledge and expertise to the role. He has previously managed improvement schemes in South London, so has a good understanding of the Royal Greenwich transport network , and recognises the environmental and social needs of the community.
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“We are incredibly proud to serve the people of Royal Greenwich, and we are excited to build upon the works we have already delivered in this beautiful and historic area. We understand the unique transport and civic challenges facing this part of London and are committed to partnering with our friends at the Royal Borough of Greenwich to create a safer, greener and more inclusive community for all.”
“Expansion in the Capital and beyond
Marlborough already has a presence in eight other London boroughs, bringing a huge amount of experience and expertise to Royal Greenwich. But the new contract signifies the first major operations for Marlborough in South London, with the expansion forming part of the company’s ambitious growth plans.
The borough map of Greater London to the right depicts the local authorities in which Marlborough is currently delivering major operations. Beyond London, the company also has a significant contractual presence in Southend-on-Sea, Thurrock, Harlow and Rochford, with a wider programme of works across greater Essex and East Anglia.
Offices and depots
Marlborough’s new Royal Greenwich base is situated on the VIP Industrial Park in Charlton. Comprising a large warehouse and a twostory office block, the secure site provides easy access to the whole borough. It is the company’s fifth permanent location, with depots elsewhere in Tottenham in Haringey, Codham Hall in Brentwood, and Rochford in Essex. Meanwhile, Marlborough’s landmark head office building, Woolf House, is located in Chelmsford, and boasts state-of-the-art amenities, including industry beating learning and development facilities.
Beyond the Road, Social Value
Marlborough’s Social Value team are joined by company volunteers at the offices of Home-Start Camden & Islington, where they deliver gifts for vulnerable families.
In every edition of Marlborough Highways News, we connect with different Marlborough employees in an interview feature called “Beyond the Road.” In this issue, we explore the meaningful initiatives undertaken by Marlborough’s Social Value team, and the positive affects their efforts have on individuals and communities.
Nick Reading, Head of Performance, Sustainability & Social Value
What do you mean by social value and why is it important to a business like Marlborough?
“Social value measures the positive value organisations create for communities, the economy and our overall society. Following the introduction of the Public Services (Social Value) Act 2012, the concept has rapidly gained traction and now forms a key part of the Contract procurement process.
“At Marlborough, we have continued to ensure that our projects are delivered on time, to exceptional quality and within our client’s budgets, but we have also embraced the wider deliverables that social value brings, significantly improving the communities we serve.
“We have recently reviewed our company vision, mission, values and strategic objectives. Our social value aspirations are embedded within these key statements as we aspire to be a force for positive change while undertaking our business in a responsible manner.”
Tell us about your team.
“As part of Marlborough’s continued investment in the best people, our Social Value department was established in January 2022. The team grew quickly to include Nula, Anna, and more recently Poppy, who has joined us as an apprentice.
“Our volunteering days, matched funding programme and school engagement sessions have all been established so that colleagues across the business can get involved, and it is with their help and support that we can make a truly meaningful contribution. I am delighted with our achievements to date, and I am proud that the initiatives we deliver are making a real difference in the locations where we work and beyond.”
Nula Krawczynski, Social Value Manager
How does Marlborough engage with local schools?
“Marlborough has developed a comprehensive school engagement programme whereby we work directly with schools, colleges and young people in the communities in which we work, encouraging the wider study of STEM subjects and promoting the breadth of careers available within construction. We do this by going back to school and doing classroom talks and assemblies, and by delivering interactive sessions and workshops.
“The primary purpose of our school engagement programme is to raise awareness amongst young people about the variety
of careers available in the highways sector. We highlight the different entry routes into construction, such as work experience placements and apprenticeship opportunities.
“Through this programme we inspire and educate young people about careers in construction and the built environment, supporting the development of future talent in the industry and addressing the national skills shortage in the sector.
“We have engaged with over 7,000 students.”
“In addition to providing careers advice and employability skills to the next generation of the workforce, we also use our school engagement programme to deliver road safety workshops to younger children; an important subject that is integral to our daily operations.
“Over the past two years we have engaged with over 7,000 students, and we look forward to continuing to grow and develop the programme.”
Anna Wilson, Social Value Administrator
“I am so proud to be a part of Marlborough’s Social Value team and the company’s commitment to making a meaningful difference. The volunteering, school engagements, commitment to local residents, and other efforts made by the team and the business show a profound dedication to enriching the fabric of our communities. I particularly enjoy creating the volunteering opportunities that we provide as they are a tangible opportunity for all employees to contribute positively to the world around us and to strengthen colleague relationships. Through social value, Marlborough is helping to make more enriched, equitable communities and a more compassionate workforce. Thanks to my team, I have the best job in the company!”
Is there any charity work that you are particularly proud of?
“Marlborough is committed to supporting charitable and voluntary sector organisations. One initiative that I feel particularly proud to have led was a professional clothing drive we ran in 2022 in partnership with Smart Works and Suited & Booted – two London based charities that support people into employment by providing them with professional workwear for their job interviews. It was one of the first charitable initiatives I was involved in since joining Marlborough earlier that year, and it was great to see colleagues from across our offices and depots get so involved. In the end we donated over £2,600 worth of clothing to these incredible charities, including suits, shirts, blouses, dresses, and jackets.”
Tell us about your employee volunteering programme?
“Supported volunteering is a great way for people to use the skills they have gained either through their professional careers or through their experiences and interests outside of work.
“Marlborough actively encourages staff to get involved in community volunteering in the areas in which we serve. We have a programme whereby each Marlborough employee is allocated two paid days per year, to spend volunteering for charities or community projects in support of positive societal outcomes. As part of our Armed Forces Covenant status, we also have an extended volunteering leave policy for Reservists to support their military activities.
Poppy Kennedy, Social Value & Sustainability Apprentice
“Social Value to me means not only working in a community, but also working with that community to aid local spaces, charities and schools. In my opinion, social value is a vital part of any business. I am proud to be able to work in the team that makes it happen, and that I get to work for a company that cares about the community.
“Our school engagement initiatives are a particularly rewarding part of my job because I get to see the change in young people while I’m talking to them. My apprenticeship has been a vital part of my job so far and has given me so much knowledge about the way social value works.”
“The Social Value team works closely with our clients, charities, and community organisations within our contracted areas to identify opportunities for our colleagues to get involved in. Uptake in employee volunteering has risen considerably over the last 12 months and feedback has been very positive from those who have taken part.”
Do you measure the impact of Marlborough’s social value initiatives?
“We record and analyse all of our social value initiatives. This ensures we are capturing the community outputs of our activity as a company, while allowing us to accurately report them to our local authority clients. This data has been used to generate an annual report, in which we are able to reflect on the achievements of the past year, analyse what works well and identify any areas for improvement. We also use the data to set ambitious future targets, so that we are continuously improving our social value offering.”
Social Value team in numbers 2023
• 700 hours of employee volunteering
• 2,416 students engaged with
• 396 weeks of apprenticeships
• £18,000 donated in kind to charity
Serving the people of Southend-on-Sea
Since 2015, Marlborough and Southend-on Sea City Council have worked in partnership to enhance the local environment and to create a cleaner, greener, safer, and more attractive community for all.
With a dedicated depot serving the area from nearby Rochford, Marlborough has a proven track record in Southend-on Sea, providing traffic management and highways maintenance services and delivering public realm schemes.
Their people are also responsible for the management of seven miles of scenic shoreline, implementing a range of complex coastal engineering projects, with a deep understanding of the area’s unique geography.
““I am incredibly proud of the work that Marlborough has accomplished in partnership with Southendon-Sea City Council these last nine years. We have developed a strong and trusting relationship, and we are committed to providing high-quality projects that meet the needs of the community. Our dedicated team understands the unique challenges that are distinctive to this part of Essex, and we work tirelessly to plan, design, and implement schemes that genuinely deliver for the wonderful people that live and work here. With a team of nearly 40 staff in Southend-on-Sea, supported by the wider business, we lead hundreds of projects each year, including major schemes that make a real difference.
Phil Clarke Operations Manager for Southend-on-Sea Marlborough
Highways
Contract Overview
Date: 2015 to present Value: £10m+ per annum
Services
• Streetlighting improvements and maintenance
• Car park improvement schemes
• Coastal engineering
• Footway improvements
• Carriageway resurfacing works and road markings
• Traffic Management
• Drainage works
“Supporting the One Love Project
Beyond Marlborough’s contractual obligations in Southend-on-Sea, their team are deeply committed to the wellbeing of the people that live and work there. Through a range of social value initiatives, and a commitment to local employment, Marlborough’s investment in the community has created positive change with lasting benefits. For example, Marlborough’s Martin Wright, Phil Flesher and Simon Harris volunteered with the One Love Project, which is an incredible charity that offers practical and emotional support to vulnerable adults and families in Southend-on-Sea. They supported the organisation’s food bank service near Southend Victoria station, where their duties included the setting up of a kiosk, the handing out of items and serving food, and helping with the clear up.
Chalkwell Beach Boardwalk
Southend-on-Sea City Council commissioned Marlborough to construct a 28 metre-long, 2.5-metre-wide boardwalk with a turning circle on Chalkwell Beach in Westcliff-on-Sea.
After clearing the site and preparing the ground, Marlborough drove heavy duty timber piles deep into the surface. Horizontal stringers were then attached to the piles, acting as the primary support for the decking. Ekki timber boards were then fitted, with the hardwood material offering exceptional resistance to salt water, sand and extreme weather conditions.
With safety in mind, the boardwalk was built at ground level and includes raised edges. Furthermore, the feature was constructed with a non-slip protection treatment, with every board fitted with two strips to prevent falls. The result is a smooth and sturdy surface that offers wheelchair users easy access from the existing footpath to the centre of the beach.
By conducting winter works over a three-week period during the tourism low season, disruption to visitors and to local businesses that rely on holidaymakers was kept to a minimum. And by opting to use light-weight machinery and hand tools, rather than bringing heavy machinery on to the beach, most of the area could remain open to the public throughout the period of works.
The new design is attractive and in fitting with the local aesthetic, and stands as an accessible feature, ensuring that every member of the community can enjoy the beach.
Planting day
On completion of the boardwalk project, Marlborough and Southend-on-Sea City Council held a planting day as part of efforts to create a climate resilient garden at Chalkwell Beach.
Volunteers from both organisations strategically planted a variety of foliage around the new boardwalk, with grasses and native mature species chosen for their salt-tolerant and weather resistant qualities.
Anna Firth, the MP for Southend West, joined the group, with the meaningful initiative contributing to greater biodiversity.
Honouring the memory of Sir David Amess
On 11 April 2024, Marlborough’s Southend-on-Sea team had the privilege of attending the unveiling of the Sir David Amess statue on Chalkwell seafront. It was a moving occasion, providing an opportunity to commemorate and celebrate the life of an extraordinary public figure and much-loved family man. The MP for Southend West was tragically murdered in 2021, with Southend granted city status as a memorial to his life in 2022. The Amess family chose the renowned sculptor Andrew Lilley to make the life-size bronze statue, which captures Sir David’s ‘charismatic smile and warm humanity’.
In the two weeks leading up to the unveiling, Marlborough’s people prepared the memorial site, by reducing, and reshaping the ground level, and fitting a concrete foundation and attractive circular plinth for the statue to stand on. The works also included improvements to the surrounding footways, where the Council’s Parks Department enhanced a rockery and created a new flower bed with coastal roses. Marlborough’s team also renovated two existing nearby memorial benches and installed two additional ones either side of the statue, providing a place for people to reflect and remember.
Furthermore, in July 2024, Marlborough sponsored the transportation and installation of the Knife Angel when it came to Southend-on-Sea. The 27 ft tall, 3.5 tonne statue tours the country, and stands as a stark reminder of the devastating impact of knife crime. It serves not only as a memorial to the victims, including Sir David, but also as a crucial call for change.
Image © James Renoux-Wood
Honouring her late Majesty, A London Borough of Newham case study
In partnership with Newham Council and East Architecture, Marlborough Highways constructed a memorial pathway as part of the Beckton Parks Masterplan in the London Borough of Newham. Dedicated to the memory of Her late Majesty Queen Elizabeth II, the attractive new walkway has transformed and formalised a well-trodden, previously makeshift route, connecting a residential estate to the north with Beckton DLR station to the south.
The challenge
The Beckton Masterplan is a project led by Newham Council to revitalise 36 hectors of green space in the London Borough of Newham. As part of the ambitious scheme, which has involved extensive resident engagement, an area of parkland has been renamed Beckton Meadows, where hundreds of wild flowers have been planted, and a butterfly garden is being created. At the heart of Beckton Meadows there existed an informal footpath, connecting residential streets at one end of Beckton Park, to Beckton DLR station at the other. To make the journey, walkers needed to cut through bushes and navigate a metal railing, with the unpractical walkway both unsightly and unsafe. The well-trodden, but inaccessible route, was identified as one which should be made permanent and more user-friendly. Plans were subsequently put forward by East Architecture for a pathway that would offer walkers greater accessibility while allowing them to enjoy the enhanced surroundings and to reconnect with nature.
The London Borough of Newham has a long and proud royal history. So, following the sad death of her Majesty Queen Elizabeth II in 2022, and with the permission of the Cabinet Office, there was overwhelming support to dedicate the new footway to her memory, with features needed that would provide a
long and lasting tribute to her life and service. The memorial route also had to be in line with the wider Beckton Masterplan objectives, with a need for it to compliment the natural surroundings, while acting as a place for people to meet, travel and play. On approval of the East Architecture designs, Newham Council appointed Marlborough Highways to deliver the Queen Elizabeth Memorial Pathway. It was important that the project was completed to an exceptional standard and to a tight deadline, with quality materials and innovative construction techniques required. There was also a need to keep disruption to a minimum while works were undertaken, with the park having to remain open to the public throughout.
The solution
On inspection of the site during the excavation period, Marlborough’s Civils team worked with Newham Council, ensuring that the pathway’s size, shape, and features were fully in keeping with the natural environment and to East Architecture’s vision. After preparing the ground with a specialised Type 1 Sub-base that allows for better drainage, Marlborough’s Surfacing team then laid a porous CEDEC gravel material complete with durable edging, along the main 120 metre long, 3 metre wide path. A rich golden surface colour was used, which contrasted with the walkway’s entrance,
where the ground was finished with a hardwearing, darker toned resin. At the midway section, an adjoining curved trail was built, made from wood chippings, and designed as an area for people to stop, relax, and unwind. It was here that Marlborough positioned a cycle stand and two stylish benches, creating a place for people to come together and to admire the wild flowers.
Throughout the construction period, Marlborough managed a traffic lights system where the road met with the park’s south entrance. This allowed them to transport the materials and lightweight plant machinery on and off the site quickly, easily, and with minimum disruption to park and road users. This proved vital, particularly when heavy rains disrupted works, and additional equipment had to be brought on site at short notice to deal with the clogged soil.
Now open to the public, the Queen Elizabeth Memorial Pathway serves not only as an enduring legacy to her life, but also as an accessible new space for the entire community to enjoy. Offering a beautiful and wheelchairfriendly connection through Beckton Meadows, the robust pathway will deliver benefits for decades to come, only improving over time as the nearby wild flowers blossom, and the newly planted trees that line the walkway mature.
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Client feedback
“Marlborough showcased remarkable collaboration – highly adaptable, hands-on and fully committed to ensuring the project’s success.”
Scheherezade Soodeen
Landscape Architect
Newham Council
Before and after
Opening event & plaque unveiling
The Queen Elizabeth Memorial Pathway was officially opened on 15 March 2024, which included the unveiling of a commemorative walkway plaque by the local artist Matt Ponting. During the celebratory event (main image), pupils from the nearby Ellen Wilkinson Primary School joined Councillors and staff from Newham Council’s Parks and Green Spaces Service, as well as members of the Butterfly Conservation Trust.
Project overview
• Construction of 120 m long, 3 m wide memorial pathway
• Ground excavated and prepared with a quality Type 1 Sub-base material
• Footway surface created using specialised CEDEC gravel finish
• Fitting of edging
• Positioning of 2 benches and a bike stand
• Curved, wood chipped area created
iTree-lined route
Working with the Butterfly Conservation Trust, Newham Council selected 28 trees to line the memorial pathway, with seven Red Oaks each commemorating a decade of Queen Elizabeth II’s reign. 12 Cherry Trees were planted, which will create a magnificent scene when they blossom each spring, and nine Hawthorn Trees were chosen because they will provide a habitat for local wildlife. At the end of the route a single disease-resistant Dutch Elm Tree was placed, demonstrating resilience and strength.
Investing in the future: Our apprentices
Marlborough offers apprenticeships across a range of disciplines, enabling individuals to further their education, while developing crucial workplace skills. The apprentices receive all the help and support they need from a highly experienced team, with structured learning, on-the-job training and expert guidance from managers and peers provided. Whether they are a school leaver or university graduate starting out in their first job, or someone making a career change, Marlborough apprentices are given a valuable, handson experience, while gaining a formal industry recognised qualification.
National Apprenticeship Week webinar
As part of National Apprenticeship Week in February, Marlborough hosted a dedicated apprenticeships webinar (pictured right). Delivered by Nula Krawczynski and Paul Haggerty, who lead Marlborough’s apprenticeships programme, they explored the fantastic opportunities available in the highways industry and the benefits of a vocational qualification. Nula and Paul were joined by two existing company apprentices, Ellie-Mae Whitehead and Hayden Evans, who discussed their own experiences and career aspirations.
Operational apprenticeships programme launched
Marlborough is delighted to announce it has launched a range of exciting operational apprenticeships, which complement the company’s existing officebased apprenticeships programme. The new fully paid placements see applicants work alongside front-line crews, while studying for a Level 2 qualification.
The new recruits begin their apprenticeships by undertaking works across a variety of different departments, providing them with a solid overview and insight into the company’s extensive range of services. They then specialise in their chosen field, with options spanning surfacing,
streetlighting, civil engineering, HGV driving and more.
The 14-24 month long apprenticeships can be undertaken from either Marlborough’s office in the London Borough of Haringey, or from the organisation’s depot in Brentwood, Essex. The placements consist of block release to an external training provider, which is fully funded by the company. There is also extensive onthe-job and off-the-job in-house training delivered by Marlborough’s dedicated Learning and Development team.
On finishing their operational apprenticeships, participants complete an
Recruitment days
End Point Assessment (EPA), when their knowledge and skills learned throughout the programme are put to the test. The industry recognised EPA comprises a written exam, practical assessment, and a professional discussion, carried out by an external assessor.
The introduction of the new operational apprenticeships come in response to Marlborough’s continued growth and diversification, with the leadership team recognising the importance of developing a diverse and loyal workforce. recognising the importance of developing a diverse and loyal workforce.
After receiving a huge number of job applications, Marlborough had the pleasure of hosting three recruitment days in May for perspective operational apprentices. During the events in Essex and in London, attendees were invited to take part in a series of group activities followed by 1-2-1 interviews.
They were productive sessions, providing an opportunity for the candidates to learn more about the company and the programme, and for Marlborough’s recruitment team to engage and interact with the applicants.
Congratulations to Marlborough’s Lymara Morton for completing her Business Administration Level 3 Apprenticeship with the Colchester Institute. Lymara joined Marlborough in August 2021, providing support across a range of administrative duties, including the updating of company databases, stakeholder liaison, and assisting with site visits. She has excelled in her role, becoming a much valued and trusted member of the delivery team.
Charlie joined Marlborough in August 2023 and is studying for a degree in Civil Engineering with Anglia Ruskin University. Shadowing an experienced Project Manager and Supervisor, Charlie is involved in surveying, estimating, client liaison, and helping with the safe and correct setting up of sites. Charlie has quickly become a popular and trusted member of staff, demonstrating dedication, enthusiasm and the ability to complete work to a high standard.
Lymara Morton Charlie Colley
Celebrating Marlborough apprentices
HERS Gold award
Marlborough is delighted to announce that it has been accredited with the Highway Electrical Registration Scheme (HERS) Gold award. Granted by the Highway Electrical Association (HEA) on 13 February 2024, the status demonstrates Marlborough’s commitment to excellence, and is a testament to the company’s high standards in the delivery of highways electrical services.
Spanning all manner of electrical engineering in the highways sector, including streetlighting, EV charging, solar infrastructure, and more, the HERS scheme is the industry benchmark for quality. Comprising 246 registered organisations nationwide in the UK, Marlborough is now just one of 13 companies to boast the coveted double logo Gold status, signifying the operator’s exceptional levels of experience and expertise.
The upgrading of Marlborough’s HERS status from standard to Gold follows an in-depth accreditation process, in which the organisation demonstrated the ability to deliver first-class electrical engineering solutions, while operating with the utmost safety. Marlborough also needed to prove that its QHSE processes, site equipment and training facilities are industry beating, and that there is a commitment to continuous improvement and investment in its workforce.
The Gold announcement comes as Marlborough expands its range of highways electrical services, with a growing streetlighting and electrical infrastructure division, delivering innovative schemes across London and the South East in support of it’s local authority contracts.
“Our companywide HERS Gold award is a credit to the hard work and dedication of our electrical team, and I am proud that Marlborough has been recognised in this way. Our talented operatives on the ground are carrying out fantastic work every day, with our cutting-edge technology and incredible industry know-how, helping us to deliver cost-effective and sustainable electrical engineering solutions.”
Matthew Revell, Managing Director Marlborough Highways
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Pictured from left to right: Marlborough Highway’s Sid Hopes, Mark Welling, George Marks and Luke Redhead
Pictured below, Marlborough’s Electrical team
Sustainability news
Giving sustainability the green light
Marlborough has purchased six state-of-the-art solar traffic light systems, which have been deployed to sites across Essex. The new equipment is helping teams to operate more sustainably and more cost-effectively, by eliminating CO2 emissions and by removing the need for time consuming and expensive power supply changes. It is estimated that the traffic lights will save nearly 7.5 tonnes in CO2 emissions over a twoyear period. The initiative forms part of the company’s ambitious commitment to go Net Zero by 2025, with Marlborough’s people passionate about the environment and the wellbeing of the planet.
“I am enormously proud of the work that Marlborough has already achieved on its journey to Net Zero, with practical initiatives like the introduction of solar traffic lights making a real difference. The advanced technology not only reduces our carbon footprint but also enhances operational efficiency, demonstrating how environmentally conscious choices have benefits for both our company and the communities we serve.”
Nick Reading
Head of Performance, Sustainability & Social Value
Marlborough Highways
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Taking a greener road
Materials used in the surfacing process have traditionally been carbon heavy, with the production of asphalt one of the biggest sources of emissions in the highways industry. But through collaboration with its supply chain partners, Marlborough is committed to using sustainable alternatives wherever possible. This includes purchasing materials that include recycled content from suppliers like Eurovia and Tarmac, with the Base Course used on Marlborough sites now typically containing 30-50% recycled content, and the Surface Course used containing approximately 10-20% recycled content. What’s more, Marlborough has begun sending its planing waste back to producers, so that it can be processed and reused, making its operations not only better for the environment, but also more cost-effective.
Celebrating our people
Marlborough’s people are valued for their hard work and expertise and are provided with a supportive and rewarding work environment. As well as competitive rates of pay, a comprehensive benefits package, and ongoing training and development opportunities, Marlborough’s staff are also recognised and celebrated through a variety of company awards schemes.
Cheque winner Near Miss Award
Marlborough’s Employee Recognition Scheme acknowledges the outstanding efforts of staff across the business, providing an opportunity to thank individuals for their dedication and hard work. Managers and supervisors have been given Thank You Cheque books and are encouraged to issue cheques each time a member of their team goes the extra mile. Every month one cheque recipient is picked at random and presented with a shopping voucher, with the scheme open to everyone, regardless of their seniority level, or whether they are office or site based. The most recent winner was Apprentice Quantity Surveyor, Mitchell Oliva, who was praised for his excellent efforts in arranging a site visit.
Marlborough’s employee Near Miss Award is given to members of staff who demonstrate the utmost diligence in identifying and acting upon safety risks. All Marlborough’s people are obliged to report any hazards or dangerous incidents quickly and easily through QUEST, which is Marlborough’s innovative digital works platform for phone, tablet and desktop. Tom Able is the latest monthly award winner after he submitted several reports in relation to vehicles speeding and drivers ignoring road closure signs. His actions allowed Marlborough’s Traffic Management team to take appropriate action, ensuring the safety of colleagues and the public.
Recognising excellence with the Marlborough Green Card Award
Congratulations to Peter Johnson’s Surfacing Crew for winning Marlborough’s monthly Green Card award, which recognises and celebrates employees who demonstrate excellence in QHSE practice. Pictured here in Southend-on-Sea, the gang were praised for improving site safety and for the help they provided during an ISO 9001 Quality Audit by BSI. The auditor commented on how friendly and welcoming the team were, with individuals going above and beyond to assist with the process. As a token of gratitude, Peter was presented with a certificate and shopping voucher, as were his teammates Grant Bagnall, Marius Gogonetu, Mark Hutchings, Jason Lee Mariette, David Parker, Joseph Sailsman, Andy Slough, Danny John Teal, Steve Watts and Samuel Young.
The Red Star Awards return with a bang
Returning for its second year, on Friday 12 January 2024, Marlborough Highways hosted its Red Star Awards at the Stock Brook Country Club in Essex. The glamorous annual event recognises and rewards Marlborough’s people, and provides an opportunity to celebrate in the company’s shared success.
With almost 200 guests in attendance from every part of the organisation, there were eight main award categories spanning Superstar, Most Supportive, Best Manager, Motivator, Excellent Feedback, Keeping Us Safe, Rising Star, and Gang or Team of the Year. Each of those short-listed had been nominated by a fellow member of staff, with hundreds of entries going to an impartial judging panel for review. There was also a special Directors Award category (Emerging Leader), with the winner and highly commended individual chosen by the leadership team for their dedication to excellence.
Hosted by the comedian Kevin McCarthy alongside Marlborough’s four directors, there was a fantastic atmosphere throughout, with a drinks reception and three-course meal followed by a live band.
This year’s award categories supported Marlborough’s new company values ‘We are bold. We have spirit. We know people matter. We take pride in everything we do.’ All nominations received needed to express how an employee or team supports the values, and the various award categories meant that people throughout business were recognised and celebrated.
“This year’s Red Star Awards were even bigger and better and were a powerful reminder that our greatest asset is our people. We celebrated not only individual achievement, but a collective success that is embodied through our new company values.
“I was hugely impressed by the quality of the awards submissions and am grateful to everyone who made a nomination. I would like to congratulate all of the winners and those who were highly commended; it is a testament to their talent and dedication.
“The wonderful evening was one that we will all remember with a sense of pride; I am already looking forward to next year’s event.”
Matthew Revell, Managing Director Marlborough Highways
Community connection: Volunteering
Marlborough recognises the importance of volunteering and is passionate about giving back to the communities in which it serves, as well as to wider society. Their people are continually involved in meaningful initiatives across London, Essex and beyond, with litter picks, tree planting days, school engagement sessions, conservation projects, and foodbank volunteering amongst the good work that they are involved in. Their efforts not only provide a wonderful opportunity to give back, but the volunteering also allows Marlborough participants to enhance their personal and professional development.
Beckton Creekside in the London Borough of Newham
Marlborough’s Managing Director, Matthew Revell, joined colleagues for a volunteering day at Beckton Creekside in the London Borough of Newham. It was the latest in a series of fantastic sessions at the Thames Water urban Nature Reserve, where Marlborough’s people helped by clearing vegetation and by doing maintenance work. The site attracts a diverse range of wildlife, including migrating birds, small reptiles and amphibians, and rare insects, with the efforts of the volunteers improving the environment and increasing biodiversity.
Participant feedback
“I loved having the opportunity to spend the day outside on the nature reserve, it made me want to take part in more volunteering sessions.”
Poppy Kennedy (pictured right)
Social Value & Sustainability Apprentice
Marlborough Highways
Beckton Creekside feedback
“I would like to thank you all at Marlborough Highways for your ongoing support, volunteering, and much-needed contribution. We appreciate your help in these outdoor projects.“
Danny Regan Nature Reserve Warden Beckton Creekside
Marlborough’s Managing Director, Matthew Revell (second from left), joins colleagues Daniel Cacau, Florin Cacau and Ioan Cacau for a volunteering day at Beckton Creekside
Supported Volunteering Programme
Supporting Home-Start Camden & Islington
Marlborough conducted an Easter appeal, with members of staff encouraged to give chocolate eggs to the charity Home-Start Camden & Islington. The fantastic organisation helps under-privileged families living in North London, assisting those who are in need. On the week before Easter, three Marlborough volunteers attended a community event at the offices of Home-Start in Kentish Town, where they volunteered with local families and distributed some 200 Easter Eggs. There was a great atmosphere, with Easter card making and finger painting amongst the activities that took place.
Marlborough’s Supported Volunteering Programme entitles all its people to two additional days paid leave a year to support a charity or community organisation. Open to all staff from their day of joining, managers and supervisors actively encourage their teams to get involved. With a programme of volunteering opportunities available through Marlborough’s dedicated Social Value team, employees can either take part in company arranged events, or seek out their own initiatives, which are often close to their hearts.
708 hours clocked
In 2023, Marlborough staff clocked an impressive 708 hours of employee volunteering, which was up from 453 hours in 2022. As well as assisting local authority clients with their own volunteering initiatives, Marlborough supported a wide range of fantastic independent organisations. They included Beckton Creekside, Braintree District Mencap, the Conservation Volunteers, the Garden Classroom, the Hamelin Trust, Harold Hill Foodbank, Home-Start Camden & Islington, Home-Start Essex, the One Love Project, Southend Foodbank and many more.
Southend Foodbank Roots and Shoots
Marlborough employees volunteered at the Southend Foodbank, which is a wonderful charity that provides emergency food supplies to people living in crisis in Southend-on-Sea and the surrounding area. They manned a stand in front of the large Tesco Extra in Westcliff-on-Sea, where they leafleted and engaged with members of the public and took receipt of donations, before helping to pack and load the items. More than 3,700kg of food was collected, which was then distributed to local families in need.
Marlborough’s team hosted a volunteering day for the Hamelin Trust at their Roots and Shoots space at Sutton Farm near Rochford. The site is used by those staying at the Gowlands respite home, which is a centre for SEN adults, people with autism and those with physical disabilities. During the session, Marlborough’s people prepared a planter bed, which involved pulling up weeds, laying cardboard, and shovelling soil and compost. Their efforts have helped to create a special place where people can relax, unwind, and get back to nature.
Find out how Marlborough can support your chosen good cause
Do you know of a charity or other community organisation seeking volunteers? Then get in touch with Marlborough’s Social Value team to find out how they can support you. They are particularly interested in volunteering opportunities that take place in the communities they serve, with a list of Marlborough’s operational locations available on the company website. Whether it’s a one-off event or a long-term scheme, Marlborough wants to help out with projects big and small.
Praise where it is deserved for Marlborough’s people
Marlborough’s people engage with the public on a daily basis and are always on hand to keep everyone informed, explaining how the works will affect others and keeping residents and businesses updated every step of the way. They are always delighted to receive feedback and are grateful to those who take the time to thank them for the difference Marlborough makes in their community.
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“Your guys resurfaced the paths outside our house. They were polite and very helpful, especially regarding our son, who is in a wheelchair. Please let them know that it was greatly appreciated.”
Resident, Tring Green
London Borough of Havering
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“I would like to pass on my thanks to Rafal, he is a tremendous asset and a credit to Marlborough. He helped my granddaughter retrieve her phone when she was in tears, so I cannot express my gratitude enough. It was her first time in London and if it hadn’t been for Rafal, it would have been remembered for the wrong reasons.”
A resident of Liverpool who visited Hornsey Road in the London Borough of Islington
“Thank you so much for the work you did in repaving Clovelly Road. The work was done very well and before schedule. The crew were really nice and helpful. Please pass on my thanks to them.”
Resident, Clovelly Road
London Borough of Haringey
“Really pleased with the works, the team were polite, friendly and helpful. Just thought they deserved recognition.”
Resident, Hoskins Close
London Borough of Newham
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“As a resident of Rosewood Drive, I would like to express my gratitude for the excellent work that has been completed by yourself, the workers were professional and courteous. They even allowed me to move my car off the drive to attend a funeral, they were so understanding.”
Resident, Rosewood Drive
London Borough of Enfield
“Just wanted to thank you for listening to the residents and for coming up with a more suitable solution. Really appreciate your help on the matter and for resolving the issue so quickly!”
Resident, Middleton Road
London Borough of Hackney
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“I have been living with the new road surface for a few days now, and I am simply amazed by how much things have improved. The speed with which you operate and the quality of the final finish has really inspired me. You are defying the stereotypes of English roadworks and construction. Congratulations to yourself and all the team, it is a triumph. Thank you.
Resident, Malden Road
London Borough of Camden
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“My husband and I wanted to write and say what a great team of workmen have been here. Every time we needed to move our car on or off of our drive, the operatives were so polite and helpful. They have kept us informed throughout the process, with Supervisor Chris and his team working efficiently and clearly with technical skill.”
Resident, Valkyrie Rd, Westcliff Southend-on-Sea
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“Thank you MHighways for fixing the extremely large potholes in Stony Wood, Harlow. Very nice workmen who carried out the job quickly.”
Resident, Stony Wood Harlow
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Marlborough’s people are proud of the fantastic relationships they have formed over the last 30 years, valuing and respecting not only residents, but clients, supply chain partners and industry colleagues alike.
Following major works to the double roundabout at the Goresbrook interchange in Dagenham, Marlborough received excellent feedback from the client.
“Marlborough brought a wealth of expertise to the scheme, allowing for the job to be completed quickly, safely and to a high standard. Drawing upon their wealth of experience from previous works here in Barking and Dagenham and elsewhere in London, I am grateful to Marlborough’s team for devising effective traffic management solutions for the unique challenges posed by this project.”
Graham Nichols, Construction Manager, Be First
On completion of a large carriageway surfacing scheme on High Road in the London Borough of Barnet, Marlborough received the following feedback from its client.
“The whole journey working with the Marlborough Highways’ team from first engagement to completion of the project has been one of the best working experiences we have had in Barnet. The professionalism and dedication from the whole team is what you want to achieve from a working environment.”
Tony Dennison, Construction Manager, Barnet Council
Barking and Dagenham
Barnet Council
Positive feedback
The road ahead: News in brief
Marlborough’s team join members of the Arlington Association on site in the London Borough of Islington
Arlington Square: Community collaboration in the London Borough of Islington
Earlier this year, Marlborough was delighted to assist a local resident group called the Arlington Association with the clearing and preparation of two large urban flower beds in the London Borough of Islington. Working in partnership with Islington Council, Marlborough’s team turned an overgrown and unsightly space into an oasis of beauty and calm where people can relax and unwind. Over the following weeks new bulbs were planted, with the flower beds bursting into colour in the spring.
Introducing John Wilson Sweeper investment
John Wilson has joined Marlborough as the company’s new Finance Director. John brings with him over 20 years of industry experience, with his knowledge and expertise further strengthening the organisation’s financial operations.
Marlborough has invested in two new state-of-the-art sweepers, which have been deployed to the Capital in support of the company’s surfacing works. The S6400 sweeper models are effective and efficient, with one-touch pre-sets enhancing operator safety and control.
Enhanced holiday and paternity leave
Marlborough understands the importance of staff holiday and knows that rest as well as time with family and friends is crucial for maintaining a healthy work-life balance. That’s why the company has increased the annual minimum staff holiday allowance to 23 days, plus bank holidays, which is in addition to extra days that can be accrued through long service.
What’s more, expectant fathers who have been with Marlborough for a year or more, now receive two weeks full pay when they take their paternity leave, rather than the basic statutory entitlement. This ensures both parents get to spend the quality time needed with their new babies, with the option to take paternity leave in two separate one-week blocks.
FORS Silver Chapel Market
Following an extensive auditing process, Marlborough is delighted to announced that it has been awarded the Fleet Operator Recognition Scheme (FORS) Silver accreditation across its entire fleet. The news comes after silver awards for the company’s Chelmsford and North London offices in 2023, with the certification now extended to the organisation’s Rochford, Brentwood and Greenwich depots. (Pictured: Marlborough’s Transport team).
Marlborough is delivering a major project at Chapel Market in the London Borough of Islington. Funded by the Mayor of London’s Good Growth Fund Accelerator and Islington Council, the purpose of the scheme is to improve the market facilities and to make the historic site safer and more accessible. In the latest phase, marking crews have created bespoke patterns and added ground numbers to the road, clearly defining the market trader pitches.
Supervisor Development Programme
Marlborough has launched a Supervisor Development Programme. The new inhouse training for the cohort of company supervisors covers a variety of themes, including leadership, planning, health and safety, HR, conflict management, and more. Led by Marlborough’s new Learning and Development Manager, Paul Haggerty (pictured), the bespoke programme is being delivered throughout 2024.
Hackney Children & Baby Bank
Marlborough has donated hundreds of items to the Hackney Children & Baby Bank worth approximately £1,500. It is the latest in a series of initiatives by their people in support of the fantastic community run charity, which helps underprivileged families living in the London Borough of Hackney and beyond. As well as clothing for babies and toddlers, they donated nappies, books, a baby gym, shoes, toys, a pram, and items specifically for new mums.
Friends of Moorfields
Following a charity Pancake Day event at Marlborough’s head office, staff raised £372.50 for Friends of Moorfields. The organisation supports patients and staff at the world-renowned Moorfields Eye Hospital in the London Borough of Islington, which is a centre of excellence for the specialist treatment of eye conditions. Marlborough’s Social Value team visited the hospital, where they met with members of staff and presented a cheque.
Hall Mead School
Marlborough has delivered a women in construction careers session at Hall Mead School in the London Borough of Havering. The event began with a presentation to 200 Year 10 and 11 students on the broad range of roles available for women in construction and included a myth-busting exercise, dispelling unfair gender stereotypes. A Q&A followed, when Marlborough staff spoke about their own careers and experiences of working in highways.
