Business Examiner Thompson Okanagan - August 2018

» CRAFT BEER

AUGUST 2018

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Thompson/Okanagan WWW.BUSINESSEXAMINER.CA

KELOWNA

Bighorn Security Keeps Kamloops Safe

Ten Fashions Bridal Boutique is Kelowna’s wedding expert

Donna Jensen Brings Decades of Experience to Private Security Industry

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PAGE 17

ROOFING

Technological innovation sparks change in the industry

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AMLOOPS - Donna Jensen started Bighorn Security Inc. w ith pa rtner Cliff Hardy in 2009, but her training started many years before.

Jensen launched her own private sector security company after working in search and rescue, and spending almost 10 years in the RCMP. She also worked for a nother private secu rity business.

Almost 10 years old, the locally owned and operated security firm provides mobile patrol, construction site security, mall security patrol, event security, beer garden security, flooding security, wildfire security services and business checks.

“My background is in search and rescue,” says owner/operator Donna Jensen. “I started search SEE BIGHORN SECURITY | PAGE 13

Owners Cliff Hardy and Donna Jensen always carry their phones, taking clients’ calls at all hours

INDEX KAMLOOPS 4 KELOWNA 5 SALMON ARM 6 GREENSHEET 10 PENTICTON 12 MOVERS AND SHAKERS 20 OPINION 22 Contact us: 1-866-758-2684

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Nominations Pour in for Thompson Okanagan Kootenay Commercial Building Awards Deadline For 10th Annual Celebration Of The Best Of The Best In Commercial Construction

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E L O W N A - N o m i n ations for the 10th Annual Thompson Okanagan Kootenay Commercial Building Awards are on pace to match the record setting number that participated in last year’s event.

There were a total of 37 finalists that were represented at the Gala Event. Event organizers Business

The new standard in office technology.

Examiner Thompson Okanagan are pleased with the number of nominations set thus far, and are expecting a last minute flurry with the deadline for accepting nominations set for August 10.

New institutional, commercial, industrial building, multi/single family, recreational or renovation projects located within these

regions and completed between July 31, 2017 and July 31, 2018 are eligible for a Commercial Building Award, with the Gala Celebration set for September 20 at the Coast Capri Hotel in Kelowna.

This event recognizes the winning efforts of the Thompson, Okanagan and Kootenay regions’ new institutional, commercial,

industrial building, multi-family, recreational or renovation projects located from Kamloops to Osoyoos, and from Revelstoke to Fernie.

The Kelowna Police Services building was the 2017 Judges’ Choice best overall entry.

SEE AWARDS | PAGE 13

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NEWS UPDATE

OKANAGAN Diamond Estates Acquires Langley Winery An acquisition led by Ontario-headquartered Diamond Estates Wines and Spirits Ltd. has positioned them to build a new winery in the Okanagan.

Diamond Estates acquired Langley-based Backyard Vineyards from Ewen Stewart for $3-million in a deal consisting of $0.75-million in cash, $1.5-million in Diamond Estates stock valued at $0.32-per-share and the assumption of $0.75-million of debt.

Backyard owns a 10,000-square-foot winery, retail store and warehouse in Langley, which has operated for 15 years and won numerous awards. The facility is approximately 50 per cent utilized currently, giving Diamond Estates the ability to launch their own brands in the market without a material infrastructure expansion.

In addition to the company acquisition, Mr. Stewart and his development company Azura Management Corp. have obtained the rights to 180 acres of land on the Naramata Bench, located in the southern portion of the Okanagan Valley near Penticton. Azure Management and Diamond Estates are planning on co-developing a new Lakeview Cellars winery on a portion of the site. The company estimates that the initial capital expenditure for the winery will be roughly $7-million.

The Backyard Vineyards acquisition represents a significant opportunity for Diamond Estates. It will allow the Company to introduce its existing brands into British Columbia and Alberta, Canada’s third and fourth largest wine markets. By becoming a truly national producer for the first time,

Diamond Estates is positioned to pursue sales opportunities with national chain restaurant companies, airlines, and railways that sell very large volumes of wine across the country.

KELOWNA Okanagan College Breaks Ground on New Centre Construction is underway for Okanagan College’s new Health Sciences Centre that will give students better access to training for a health-science career.

The new 30,000-square-foot Health Sciences Centre will be an integrated learning centre. Programming provided through the new centre will include diploma and certificate programs, to help meet the need for high-priority health-care professionals, such as practical nurses, dental assistants, special-needs workers and health-care assistants.

“The ground-breaking is an exciting milestone in the start of a new era in training health professionals at the college,” said Jim Hamilton, president of Okanagan College (OC). “The Health Sciences Centre has been a high priority for us and will be welcome news for thousands of students who will go on to become an important part of our province’s workforce.”

“Having access to the skilled graduates coming out of Okanagan College is incredibly important for Interior Health,” said Susan Brown, vice-president and chief operating officer, hospitals and communities, Interior Health. “We hire as many OC graduates as we can, as we’ve found them to be well prepared for helping us to provide the highest quality of care to our patients,

AUGUST 2018

residents and clients.”

“Students will get the skills and training in a modern building for a range of healthcare and social-development careers,” said Melanie Mark, Minister of Advanced Education, Skills and Training. “Nurses, pharmacy technicians and early childhood educators are in-demand jobs that people rely on every day in communities around the province to keep our families safe and healthy.”

The total cost of the project is $18.9 million, including $15.4 million from the province, with the remainder from Okanagan College through reserves and fundraising.

Completion is estimated for spring 2020, with student occupancy in fall 2020.

According to the Labour Market Outlook, 917,000 job openings are expected in B.C. by 2027. This includes more than 79,000 job openings in the health-occupation group, and more than 75,000 in the natural and applied sciences and related occupations group.

OKANAGAN Tourism Organizations Join Forces Travel Penticton, Tourism Summerland and Discover Naramata have launched a new ‘Chain of Events’ tourism marketing campaign.

The ‘Chain of Events’ program originally began a couple of years ago and focused on promoting cycling activities in the shoulder seasons. After the initial success of the program the organizations decided to expand the original concept to include other events.

In April 2018 the communities collaborated on a new proposal that included promoting activities like cycling, culinary arts, culture and wine touring in the period between peak and off-peak travel seasons.

The group submitted a proposal to Destination BC that would see the partnership move in a new direction. According to Project Manager, Jo Charnock, they have developed a series of itineraries and experiences for the respective communities that will appeal to the individual adventurer and the family. For more information go to www.okchainofevents.com

KELOWNA GTEC Signs Letter of Intent for Expansion GTEC Holdings Ltd. entered an exclusive binding letter of intent with F-20 Developments Corp. on July 10th to develop a 240,000-square-foot indoor cultivation facility in Vernon, British Columbia.

F-20 is a privately held corporation whose principals have been involved in the financing and construction of licensed cultivation facilities in Canada and the U.S. The company has secured a property with an existing 60,000-square-foot building that will be retrofitted as part of the first phase of construction to allow for the cultivation of cannabis. The second phase of the project will see the construction of a new 180,000-square-foot purpose-built building.

Phase 1 construction is expected to begin immediately once an agreement is reached between both parties which will see the two companies incorporate a new company: Newco.

F-20 has committed to fund Phase 1 project costs up to $9-million with GTEC committing to fund $1-million towards the estimated $10-million budget to complete

Phase 1. Once the agreement is executed GTEC will issue $2.5-million in common shares to F-20 with conditions that account average trading price and Phase 1 construction performance.

Under the stated agreement, GTEC will have an option to acquire all of F-20’s issued and outstanding shares of NewCo at a predetermined valuation metric based on annual production capacity. NewCo will also have an option to purchase the Property at its fair market value following the terms of its lease subject to a predetermined floor and ceiling price.

F-20 will be the project manager and be responsible for the project’s Phase 1 construction and building retrofit, supported with oversight and guidance from GTEC’s operations and regulatory team.

Closing will be subject to several conditions including completion of due diligence

by GTEC, execution by NewCo of a lease for the Property, a Shareholders’ Agreement for NewCo, and an Initial Supply Agreement between NewCo and GTEC and/or its subsidiaries, as applicable, as well as GTEC Board of Directors’ and regulatory approval.

VERNON Construction at Recycling Facility Underway The Regional District of North Okanagan (RDNO) began construction on entrance upgrades at the Greater Vernon Recycling and Disposal Facility (GVDRF) on July 30th.

“These upgrades have been anticipated for a few years, with the planning and engineering undergoing a number of changes to get them just right”, said Nicole Kohnert, Regional Engineering Services Manager.

“We hope customers will find the changes improve convenience, safety and ease of use at the site”.

The project will take approximately three months to complete. Improvements include: constructing a third lane, relocating the entrance gate, enhancing security, installing a lock block wall at the yard waste drop-off area and connecting the yard hydrants to a water source.

During construction, yard waste customers will travel through the weigh scale to a temporary drop off location. This ensures minimal interactions with heavy equipment and control of the construction area.

The RDNO asks customers to exercise caution while travelling through the site as they are sharing the roads with large commercial vehicles. Customers bringing yard waste only can bypass the scale on their way out of the site. Traffic control and signage will be placed to direct customers and site visitors to their destination.

“We ask that where possible, customers use their curbside programs for garbage and recycling, as well as the drop off depots for recyclables in the Greater Vernon area for the next three months so traffic can be minimized at the site”, stated Mike Fox, General Manager Community Services.

Attendants can expect delays when using the GVRDF for the next three months.

KELOWNA Sandler Training and Ziglar Share Strategies Sandler Training and Ziglar Inc. have formed a strategic alliance to share resources.

The strategic alliance with Ziglar Inc. enables Sandler Training to offer additional SEE NEWS UPDATE | PAGE 3

NEWS UPDATE

AUGUST 2018

NEWS UPDATE CONTINUED FROM PAGE 2

courses, as well as enhancing already existing programs, to their clients.

The Ziglar content focuses on attitude, which fits well with Sandler’s proprietary BAT program (Behaviors, Attitudes, and Techniques).

Likewise, Sandler Training will bring Ziglar Inc. more into the corporate arena by allowing the company to offer specific Sandler courses to Ziglar clientele. “We realize and appreciate the impact Sandler’s had on the corporate world,� says Tom Ziglar. “So we want this alliance to help bring the Ziglar message into the corporate world.�

A driving force for these companies to align began with the idea that millennials are often unsure of what career path they want to go down. Ziglar’s motivational content mixed together with Sandler’s sales training techniques en su res a m i l len n i a l’s success. “Our combined offerings create a powerful learning path for millennials as well as all levels and generations throughout an organization.� says David Mattson, President and CEO of Sandler Training.

Sa nd ler T ra i n i ng is a Maryland-based professional training provider with 250 offices worldwide with trainers providing over 450,000 hours per year of instruction in 23 languages. Ziglar Inc. has been a leader in the motivational and business space for over 40 years. Zig Ziglar, the founder of Ziglar Inc., has influenced approximately a quarter of a billion individuals, and his son, Tom, carries on his legacy today.

Sandler Training is known in the industry for its techniques and skills with sales training while Ziglar Inc. is recognized specifically for the attitude portion of effective leadership training.

OKANAGAN Okanagan Falls Recognized as Wine Hot Spot Wine drinkers will be able to easily identify bottles of wine from Okanagan Falls now that the area is officially recognized for its wine production.

Changes to the Wines of Marked Quality Regulation mean eligible wineries on the east side of the Oka naga n Va l ley f rom Vaseux Lake to just north

of Shuttleworth Creek can label their wines as coming from Okanagan Falls.

Including the area-specific labelling helps people recognize the wines are made with local grapes and enhances the area’s overall reputation as a wine and agri-tourism destination.

Okanagan Falls is the second sub-appellation in British Columbia. The other is the Golden Mile Bench near Oliver.

O t her cha nges to t he regulation prohibit the use of unregulated geog ra p h i c a l i n d i c a t i o n s (areas) on BC Wine Authority members’ wine labels, and formalize an April 2018 announcement that the Thompson Valley, Shuswap, Lillooet and the Kootenays are also recognized as new geographical indications, a standard element of appel lation systems used around the world. “We are thrilled with the announcement today of B.C.’s second official subappel lation, Oka naga n Falls. Our focus is to produce single vineyard wines to showcase the terroir of each individual vineyard,� said Jim D’Andrea, proprietor, Noble Ridge Vineyard & Winery. “Having a legal definition to include ‘Okanagan Falls’ on the label is one step further in helping consumers relate to the unique terroir where the grapes are grown and taste the d istinct d ifference from this specific area.�

A n add itiona l cha nge implements a flat fee for small wineries to enable and encourage more wineries to participate in the BC Wine Authority’s programs. Okanagan Falls, located in the southern Okanagan, includes about 150 hectares of vineyards that produce over 1,100 tonnes of grapes per year.

Wineries in Okanagan Falls include the BC Wine Studio, Blue Mountain Vi neya rd a nd Cel la rs, Bonamici Cellars, Liquidity Wines, Meyer Family Vineyards, Noble Ridge Vineyards, Stag’s Hollow Winery & Vineyard, Wild Goose Vineyards and Synchromesh Wines.

British Columbia now has 12 official geographical indications. The other six geographical indications are British Columbia (provincial), Vancouver Island, Gulf Islands, Fraser Valley, Similkameen Valley and the Okanagan Valley. Currently there are four eligible wineries in the Kootenay region, one in Lillooet, eight in Shuswap, and four in the Thompson Valley.

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OKANAGAN Residential Home Sales Decline Across Valley Residential home sales from Revelstoke to Peachland were 22% lower than th is ti me last yea r according to the Okanagan Mainline Real Estate Board (OMREB). “This is the fourth consecut ive mont h where sales volumes are substantially down from the same period last year,� comments OMREB President Marv Beer. After the highs of the last few years, a shift towards a more balanced market is a natural and welcome progression, although the current trend may be somewhat amplified by government intervention in the form of new mortgage rules, interest rate hikes and the specter of a speculation tax that could impact Kelowna and West Kelowna. “In a weird kind of irony, government measures to increase housing affordability are actually having the opposite effect, not just curbing housing dema nd, but a f fecti ng hou sehold pu rch a si ng power as well,� says Beer.

Supply has str ugg led to keep up with the Okanagan’s rising population over the past several years, contributing to housing shortages, higher prices and reduced affordability. While June saw a 22% increase in the inventory of homes for sale over this time last year, inventory continues to be relatively low by h istorica l comparison, with new listings down 5% from May and just 4% over this time last year. However, new housing units continue to come on stream, with 33 new home developments slated for the Kelowna region alone, including 18 condo, 8 townhouse and 7 single family developments.

Av e r a ge p r i c e s h a v e yet to shift, with June’s average at $547,485, up slightly over May and 7% over this time last year. “P rice is ty pica l ly one of the last indicators to shift, as sellers adjust to changing conditions associated with a normalizing market,� says Beer. OMREB serves three diverse markets within the region: t he Cent ra l Ok a n a ga n Zone (Peachland to Lake Country), the North Zone (Predator R idge to Enderby) and the ShuswapRevelstoke Zone (Salmon Arm to Revelstoke).

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KAMLOOPS

4

AUGUST 2018

WHO LET THE “DOGS” OUT….REALLY????

TOTA GLENN MANDZIUK

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it h t he sudden a nd shocking announcement of Greyhound ending service in BC, Alberta a nd Saskatchewa n the news media has had continuous and widespread commentary on the many reasons why and how this could possibly have happened.

It is almost inconceivable that this long standing and once very prosperous organization finds itself in the position of closing its doors in so many Canadian locations and all but eliminating a very important transportation access option in our region.

Greyhound has been an invisible silver thread that has connected our 90 regional communities and made it possible for residents and visitors alike to navigate our vast Western Canadian landscape.

It has been argued over the past week that the company did not adapt with the changing times;

that low-cost air carriers have had a direct effect on bus ridership and that business volumes have declined as much as 40 per cent in recent years. Others have cited that pick-up times and locations were factors; such as 4 a.m. departures out of small town gas stations, where people often felt unsafe. On the courier side of the business, while it is possible that the “Amazon” factor has played a role in declining revenues it must be said this did not help that the

Greyhound Courier Brand that their pick-up and delivery locations were not open after 5 pm and closed on weekends. That is a service level that is an unsustainable model.

However, perhaps we also need to dig a bit deeper to understand other, and far more concerning issues that may have been at play. What, if any, was the effect of Wall Street and the antics of stockbrokers coupled with back room deals and corporate

takeovers? How did the sale of Greyhound to Laidlaw and then to a UK based organization play a role in where they find themselves today? Was the writing on the wall when they moved their once Calgary based Canadian head offices to Houston? Was the biggest issue that ultimately faced the company the rumoured corporate loans taken out against a once strong balance sheet and the resulting exorbitant payments to shareholders that really

contributed to what is happening on the ground today? Perhaps we will never know, perhaps I am overly cynical, but it is a fact that we have seen this story play out before our Country and we will watch it happen again and again until we root out the real issues at hand.

For now, we have a transportation and access gap that will need to be addressed in the immediate future and TOTA will be working with our partners to find solutions to do just that. There is no question that regional bus service is required and that there are operators ready and willing to take this on. Operators who see a viable and growing business opportunity for the short and long term and have strong business cases.

So once again, it does beg the question…Who Really Let the Dogs Out? Glenn Mandziuk is President and Chief Executive Officer of the Thompson Okanagan Tourism Region. He can be reached at ceo@ totabc.com

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KAMLOOPS DEB MCLELLAND

A

t the Kamloops Chamber of Commerce, we love using our connections to help you.

For instance, we offer a list of industry-specific members or assist in introductions to help you ma ke those mea n i ng f u l connections.

We provide all sorts of opportunities to make it easier for you to meet a broad range of business people: • Monthly Socials • Quarterly Luncheons • Speed Networking • Chamber 101 Sessions • Workshops • Annual Tradeshow • Annual Business Excellence Awards Gala We a l s o k n o w t h a t t h e s e

opportunities are not within everyone’s comfort zone. That’s why we offer a 1½ hour workshop called Networking for Success. Even if you do not attend specific networking events, there are principles that everyone can learn to make more effective connections. Watch www. kamloopschamber.ca for our next workshop dates.

••• We are excited to introduce our newest members for July: • Fortis BC • Auer Freelance • Signature Coaching • Horton Ventures Inc. • Tumbleweed Toys • Peace of Mind Systems Ltd. • A ssociation of P rofessiona l Engi neers a nd Geoscientists We encourage you to check these businesses out when seeking for products or services.

Deb McClelland is Executive Director at the Kamloops Chamber of Commerce. She can be reached at deb@kamloopschamber.ca.

KELOWNA

AUGUST 2018

5

BUSINESS AS USUAL DURING THE SUMMER MONTHS

KELOWNA DAN ROGERS

I

s it hard to get motivated in the summer? You might think so, but the pace of business here in Kelowna, and especially, here at the Chamber, doesn’t seem to offer many “summer corners” where we can curl up under a beach umbrella with the newest summer thriller.

In early July, we hosted a wellattended business roundtable featuring Dan Albas, MP, Central Okanagan-Similkameen-Nicola in our Chamber boardroom.

Dan gave us a quick update on everything on the Conservative Party’s table during summer break. The portfolios aren’t taking much of a break there, either.

MP Albas is Small Business Critic with the official opposition.

The province’s Small Business Roundtable, which was touring the province, visited Kelowna the week before. Chair was the very capable Michael Hwang.

The session was well attended, and the subjects of affordable hou si ng, t he new E mployer Health Tax, and employment and skills training dominated the agenda. The net effect of the session was to underline the impact of the layering effect of the multiple new provincial taxes, and resultant negative impact on small businesses. We’re confident the independent Small Business Task Force will take our views to government.

As July wore on, the Chamber hosted federal Parliamentary Secretary Andrew Leslie at a small business roundtable.

Mr Leslie (MP, Orléans) sits on both the Standing Committee on International Trade, and on Foreign Affairs and International Development. He’s the chief negotiator on the NAFTA talks for Chrystia Freeland. Hearing his insights, and thoughts straight from the negotiating tables of Mexico City, Washington and Ottawa really was fascinating.

Interestingly, that Roundtable took place on the same day as the July federal Cabinet shuffle. We were heartened by the creation of a Ministerial position for Internal Trade, headed by Dominic Leblanc. BC and all of Canada have enormous cross-border interprovincial trade issues: wine, oil, agricultural products, more. Our Chamber has combined forces with Timmins

Getting input from our business members allows us to focus in on a short-list of hot topics from which we’ll develop new policies to take forward to the BC Chamber’s 2019 policy forum and to the Canadian Chamber policy table later on in the year

but enough to require 25,000 new homes and innovative, effective transportation solutions.

In October, we’ll host a Policy Development Foru m for ou r members. Getting input from our business members will allow us to focus in on a short-list of hot topics from which we’ll develop new policies to take forward to the BC Chamber’s 2019 policy forum and to the Canadian Chamber policy table later on in the year. This integrated development process, in which we work alongside our member businesses to determine what’s keeping them up at night, is

complex but rewarding.

On a happy note, our Chamber more than doubled its intake of Business Excellence nominations when they closed at the end of June. Packages are now being completed by our 323 nominees across 11 categories, in a run-up to our October awards ceremony.

Lots of great new businesses, and a ton of young entrepreneurs on the list. I’m looking forward to seeing the shortlists which our independent judging committee comes up with.

Let me close by welcoming our newest members to the Kelowna Chamber at time of writing: Ian

Cook, Corporate Board Member CPA, CA; ParkBay Refrigeration Heating and Air Conditioning Ltd.; Pizza Studio; Super Harvest Trading Ltd.; PHOENIX Stretch Ceilings; Holiday Inn Express and Suites, Kelowna East; Your Driver; Kanata Kelowna Hotel & Conference Centre; Encore Pharmacy dba Pharmasave Mission Park; Home Instead Senior Care; Mission Hill Family Estate (Upgrade). Welcome all!

Dan Rogers is Executive Director at the Kelowna Chamber of Commerce.

One company. One number. and London Chambers to blend and present our policy on the issue at the September Canadian Chamber AGM in Thunder Bay. Meanwhile, we continue the local fight against the proposed Speculation Tax. The specter of this tax being applied to second homes, vacation properties and vacant properties here in Kelowna continues to have a depressing effect on real estate and development. While we still don’t have many of the details of the tax’s application, we also are still waiting for the province to make its economic case for the tax. Will it improve affordability and access to new housing?

A s Aug ust u n folds, we a re planning several member-related initiatives. First, we will convene a panel to help educate and enlighten our local members and non-members around the fall referendum on electoral reform. We want everyone’s voice to be heard, and to ensure that all voters fully understand the options that are being presented to them, in this third referendum on the subject in a decade.

We are planning to convene a panel discussion, as well, on local transportation issues, and the impact that a lack of efficient transportation for business goods and service people has on the local business climate.

And, as transportation is never truly 100 per cent “local”, we are looking for ways to include hard facts about transportation blocks into and out of our city boundaries, and what needs to be done from a city planning perspective.

Several of our board members are stakeholder members in the City of Kelowna’s newly adopted Imagine Kelowna process, which includes updating our OCP and creating a new 20-year transportation plan. Our population is scheduled to grow by 50,000 over the next 20 years. Not huge,

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AUGUST 2018

RCMP’S ‘THE MUSICAL RIDE’ COMING TO SALMON ARM

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Salmon Arm Wharf has an amazing new

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he Chamber is pleased to have Mel Arnold, MP join our membership for a breakfast roundtable on August 2nd at the Comfort Inn & Suites. Our members look forward to hearing Mel provide updates from Ottawa and equally important, having the chance to discuss the opportunities a nd ch a l lenges w it h i n the busi ness com mu nity. These roundtables are valuable occasions to connect and discuss ways in which the federal government can help to further strengthen and support the business community.

••• We l c o m e t o M a g g i e Benson, owner of Tribal Marketer, who recently expanded her North Okanaga n boutique d ig ita l ma rketi ng agency i nto Sa l mon A r m a nd a rea.

Maggie can provide online marketing solutions for small business owners to help them get more clients, customers or students. Services provided but not limited to, include: Google Adwords, Facebook Advertising, Bing/ Yahoo Advertising, Email Marketing and Marketing Strategies. Contact Maggie for a free consultation on how on line ma rketi ng c a n help you g row

your business. Visit her at www.tribalmarketer.ca ••• Salmon Arm Wharf has an amazing new attraction, a 14’ hand-crafted sand castle! In honour of his daughter Bernadette, Salmon Arm sand sculptor Marc Dansereau is sharing his talent to support Shuswap Hospice. Marc has created a number of beautiful sandcastles in Salmon Arm and around the region and has taken his talents to the business com mu n ity – of fer i ng them an opportunity to sponsor a sandcastle of any size, either indoors or outdoors. The cost of building the sandcastle depends on the size chosen. This is a great marketing opportunity and supports a very important service in our community. Go to www.shuswaphospice.ca for more information or contact Marc directly at marc@shuswaphospice.ca

S W E

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••• T he Skwlax Pow Wow takes place from August 10 – 12 at 1886 Little Shuswap Road in Chase. Hosted by The Little Shuswap Lake Indian Band the Pow Wow is a - a gathering of family & friends. Everyone is welcome! For all the details to this very popular and engaging event visit Shuswap Tourism – Events – Skwlax Pow Wow .

••• S a l m on A r m i s f i n etuning our beautiful city in anticipation the 2018 Roots and Blues Festival which takes place from August 17 – 19. This impressive music festiva l is held at the Salmon Arm Fairgrounds and is host to 3 days of incredible music performed by international artists as wel l as mu sici a n s who hail from here in our own Canadian backyard! This fest iva l h a s developed i nto a major western Canadian outdoor event that attracts visitors from around the world. From d ay t i me work shops to the evening main shows, you will experience remarkable outdoor musical performances with Mt. Ida as the backdrop for the main stage. The enthusiasm and spirit of the performers becomes contagious when the festival gates open, and long after the festival ends. For tickets and performer lineups v i sit ht t p://w w w. rootsandblues.caor call 1-250-833-4096.

Corryn Grayston is the General Manager at the Salmon Arm Chamber of Commerce. She can be reached at (250) 832-6247 or admin@sachamber.bc.ca.

Visit

BusinessExaminer.ca

Today!

7

AUGUST 2018

ROOFING Exciting Innovation Coming to Roofing Industry Solar Roofing and Digital Modeling Among Emerging Trends in Roofing

Organizations like RCABC help to provide a united voice for BC’s roofers, while endeavouring to maintain high standards across the industry WWW.RCABC.ORG

BY ROBERT MACDONALD

I

nnovation is on the rise in the roofing industry.

With the diversity of climate, landscape, and build types throughout BC, roofing professionals are always learning, with new technology creating more options than ever before.

After all, roofing professionals are working hard to make sure the clients get the right product for their individual needs.

The use of Building Information Model i ng (BI M), wh ich uses software to create a digital model of a building, is currently on the rise. In institutional and commercial construction, this software allows roofers to optimize the roofing material, properly plan roofing replacement, and store records of materials including suppliers and manufacturers.

“I think that a commercial roofer who hasn’t investigated and at least explored potential BIM Processes and technologies in the next few years will be making a mistake,” Chris Little, Virtual Construction Manager at Modern Niagara told BC Roofing

Solar roofing is on the rise as the cost of solar technology continues to drop SEEROOFING | PAGE 8

PHOTO CREDIT: ROOST SOLAR

8 ROOFING CONTINUED FROM PAGE 7

Magazine. “BIM workflows and the massive amounts of information and clarity within them is extremely relevant to new complex institutional and commercial buildings.”

Solar panels and solar roofing is also increasing, as more British Columbians seek to reduce their carbon footprint and save money on energy.

“I n the last 15 yea rs, sola r energy capacity has expanded 5,700 per cent while solar panel costs have dropped well over 5 times in the same period,” says Steve Russell of Roost Solar in Vernon.

“Newer building integrated photovoltaics, like Tesla’s solar roof tiles, are increasingly coming to the forefront of consumer awareness and show great promise for continued innovation in the industry.”

Many solar roofing companies have experienced significant growth over the past few years, thanks to the increased affordability of solar energy.

Some other industry practices are also on the rise: metal roofing is rising in popularity, torched on roofing has largely replaced tar and gravel, and drones are being used for inspections.

While innovation is on the rise, the industry is facing a few key challenges.

ROOFING Perh aps t he most sig n i f icant challenges is the workers shortage. Some companies, like Victoria’s Proline Roofing & Gutters, are going to great lengths to ensure they have enough staff to meet the demand for their services.

“We spent somewhere between $20,000 to $30,000 with a lower mainland based immigration lawyer between late 2016 and Spr i ng of 2017,” says Kevin Spahn, Office Manager at Proline Roofing.

“Our goal, which was successful, was to bring in 10 foreign workers with roofing experience to help with the overall shortage in the industry. We also spent another $10,000 - $15,000 for the Service Canada processing fees and documentation related expenses, plus administrative i n-house costs to dea l w it h paperwork, emails and phone calls.”

T hanks to efforts like this, Proline has been able to grow in spite of the workers shortage, carefully vetting their new hires and ensuring that they are capable of complying with customers’ needs and industry standards According to Robert Greenough, General Manager at Tomtar Roofing & Sheet Metal, adherence to industry standards, especially involving fall protection, is another one of the major issues facing the industry today.

AUGUST 2018

The roofing industry is constantly innovating, helping meet the diverse needs of their clients PHOTO CREDIT: WWW.TOMTAR.CA

While companies like Tomtar and Proline, and others are in full compliance, many roofing companies are not working in full compliance with the industry’s regulations.

“Not only is it a Government and WorkSafe requirement and legislation, it directly affects the safety of the workers, the building owner, and the general public that these requirements protect,” he says.

“More funding for specific enforcement of the residential m a rket wou ld be ex t remely positive, a nd educati ng the

general public on their liability for any injuries or damage caused by their non compliant contractor would help fix a large number of these compliance problems.”

Greenough recom mends utilising a third party inspection firm to ensure all the necessary standards are met.

The Roofing Contractors Association of BC (RCABC) was created in 1958 in order to bring professional roofing contractors, manufacturers, and suppl iers together. Today, they are actively working to bring

roofing companies into compliance, ensuring that both roofers and clients are safe.

I n 1960, t he orga n i z at ion established the first roofing association-backed g uarantee program in Canada, called the RoofStar Guarantee. The prog ra m en forces accepted sta nda rds for materia ls a nd guidelines, and requires inspections of roofing applications by independent, accepted roofing inspection firms.

In addition to the RoofStar SEEROOFING | PAGE 9

ROOFING

AUGUST 2018

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Clear Acrylic Spray-On Shingle Protectant

Extends Roof Life 10 Years Guaranteed The RCABC Training Centre conducts apprenticeship, safety, and professional development training on site

Glues Shingle Granules

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ROOFING CONTINUED FROM PAGE 8

guarantee program, the RCA BC is working hard to ensure the next generation of roofers are properly trained. They opened the RCABC Training Centre

i n 1994 to conduct apprenticeship, safety, and professional development training on site.

In addition to training the roofers themselves, the institution offers an Accepted Inspectors Course, which certifies inspectors that have a l ready

been accepted to conduct inspections on projects where the RoofStar Guarantee has been specified.

All accepted inspectors must successfully complete this course to maintain their RCABC accepted status. www.rcabc.org

‘ASSERTIVENESS’ IS NOT A DIRTY WORD

CUSTOMER SERVICE LUCY GLENNON

F

o r s o m e f ro n t l i n e people, in an effort to be friendly or nice, they give up assertiveness.

Assertiveness is a way of thinking and behaving that allows a person to stand up for his or her rights while

respecting the rights of others, in a nurturing and non-emotional way. You may have encountered a customer who is non-assertive in either a passive way or an aggressive way.

They simply don’t have an effective way to get their needs met.

Here’s an example: John approaches Mary’s desk a n d a s k s : ‘ Wo u l d y o u fi n ish these reports for me? I h ate d oi n g t hem and you’re so good at it.’

M a r y’s desk i s a l re ady laden with her own reports to finish, but she feels she can’t say ‘no’. Even if it means she’ll be hours late leaving tonight, she says a meek ‘okay’. She feels victimized and unhappy

about the situation and builds resentment.

Understanding and asserting your right to draw boundaries around what you will and will not allow is a critical skill when dealing with others (both internal partners and external customers). Learning how to assert yourself in a way that is nurturing and relationship-building, is a skill that frontline people must develop.

Lucy Glennon specializes in customer service training and recruitment and hiring.

She can be reached at 866.645.2047 or lucyg@ hireguru.com or at the HireGuru.

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SERVING THE SUNNY OKANAGAN!

URSE KELOWNA WhenLOCATION personal visions and

15

GREENSHEET

10

1520 1550 Union Rd Townhouses Pondside goals are -inWilden alignment Landing

PROJECTvisions TYPE with team and

Multi-family new

SIMONE SUNDERLAND

GREEN SHEET BUILDING BRIEFS

goalsPROJECT as well as company

New townhouse development - 11 structures - 3 storeys - 61 units visions and goals, 3 bedrooms - single a & double car garages

powerful synergy is PROJECT STATUS

Rezoning application, OCP

created amendment and development permit application submitted

ARCHITECT Ekistics Architecture - 1925 Main St, Vancouver 604-876-5050 DEVELOPER Wilden Construction Corp - 1454 Rocky Point Dr, Kelowna 250762-2906

KELOWNA LOCATION

1940 Underhill St - Residential Commercial - Offices PROJECT TYPE Mixed-use development

PROJECT STATUS Rezoning application submitted DEVELOPER Lawson Engineering & Development Services Ltd - 203 270 Hudson Avenue NE PO Box 106, Salmon Arm V1E 4N2 250-832-3220 OWNER SUNDERLAND VioletSIMONE Creek Holdings Ltd - 530 650 W 41 Ave, Vancouver 604-375-9894

AUGUST 2018

Soccer Dome PROJECT TYPE Institutional new PROJECT New covered indoor soccer field - artificial turf on concrete slab change rooms - washroom PROJECT STATUS Design underway - anticipate final design by fall/18

PROJECT PROJECT APPLICANT New mixed use development - 1 Westside Youth Soccer Association New water treatment facility - the disstructure - 2 storeys - main floor, - 22 703 2475 Dobbin Road, West trict is currently testing several methretail, warehouse, washrooms, juice Kelowna 250-707-0203 ods including membrane bar - 2nd floor, yoga studio, change technology rooms,PROJECT 1 residential unit, 1 bedroom STATUS - approx 7,139 sfunderway - stairs & elevator Design - Tender call for PROJECT TYPE LOCATION PROJECT STATUS to upper floor - roof top patio anticipated - surGeneral Contractor Rezoning application, OCP 3755 Patten Dr, Armstrong - Infill commercial new face parking - precast insulated July/14 - construction completion amendment and development Townhouses concrete & natural wood exteriors PROJECT permit application submitted anticipated 2015 of existinglate retail building PROJECT TYPE LOCATION New Ramada Hotel in the Campbell demolition CONSULTANT Multi-family new ARCHITECT 2241 Springfield Rd - Mission Creek park - 4 611 storeys - PROJECT STATUS LOCATION Dialogindustrial Architects - 406 Opus Dayton Knight 255 1715 Crossing Westside 7955 McLennan Rd, Spallumcheen Development permit application PROJECT 3,780 sm 80 rooms restaurant pool Alexander St, Vancouver 604Dickson Ave, V1Y 9G6 250-868-4925 New townhouse development -3 with waterslide - elevators - concretesubmitted PROJECT TYPE Residential - SFDs 255-1169 structures 12 units fourplexes OWNER construction - roof articulation with ARCHITECT commercial new PROJECT TYPE 2.5 storeys - attached garages DEVELOPER porte cochere - asphalt shingles - 98 GTA Architecture - 243 1889 District ofLtd Sicamous - 1214 Subdivisions PROJECT District Developments Corp surface parking stalls Springfield Rd, Kelowna 250-979- V0EPROJECT Riverside Ave, Sicamous 2V0 STATUS 200 8809 Heather St, Vancouver New commercial urban lifestyle PROJECT Development permit application 1668 250-836-2477 PROJECT STATUS 604-322-5762 centre 6 buildings 2 to 7residential storeys subdivision - 46 New submitted PROJECT MANAGER Construction start anticipated late lots - SFDs - new roads - retail commercial at ground level 2014 MHPM - 550 555 W 12th Ave,OWNER with office units abovePROJECT - underground STATUS NSJ Investments - 3805 Patten Dr, Vancouver V5Z 3X7 604-714-0988 parkade - 80 above ground short ARCHITECT Rezoning application submitted Armstrong 250-546-4889

95,298 sf, offices and residential - Building 2, 83,600 sf, retail and residential - Building 3, 58,026 sf residential - at grade courtLOCATION yard with playground & sitting area - u/g parking 175 Kokanee Way - Ramada Hotel

NORTHCENTRAL OKANAGAN OKANAGAN REG DIST REGIONAL NORTH DISTRICTOKANAGAN REG DIST

KAMLOOPS

SALMON ARM

KELOWNA

LOCATION DF Architecture Inc - 1205 4871 Shell LOCATION Edgar Rd - SFDs - Rural Residential Rd, V6XAve 3Z6- 604-284-5194 366Richmond 368 Bernard

VERNON

term parking stalls

CONSULTANT CTQ Consulting - 1334 Saint Paul St, Development permit application Kelowna 250-979-1221

PROJECT STATUS

OF WEST KELOWNA

Commercial - Residential - Soul PROJECT TYPE of the vision DEVELOPER PROJECTand the attainment submitted Athletix Clothing & Yoga Subdivisions of the goals.

OWNER New mixed use development - 3 LOCATION Prism Ventures Inc - 3571 Barmond ARCHITECT Willowhaven Investments Ltd structures - 6 storeys - 297 units PROJECT TYPE PROJECT Establish a plan of action to Ave, Richmond V7E 1A4 604-338-4656 To Be Determined - Ice Facility Eastside - 580 to vision.

957 sf units Mixed-use development New country residential subdivision LOCATION Ekistics Town Planning9483 - 1925 MainRd, Vernon 250-550achieve the It- studio, is pos- OWNER TYPE 1, 2 & 3 bedrooms - Building 1, Old Okanagan Hwy - New Indoor - 18 lotsPROJECT - SFDs - new roads 4069 St, Vancouver V5T 3C1 604-739-7526 sible to move “what is” closer to Prism Hotels and Resorts - 800 institutional add/alter DEVELOPER “what could be” – but not alone 14800 Landmark Blvd, Dallas Texas PROJECT R366 Enterprises Ltd - 4870B Chute, and not without a plan. The last 75254 214-987-9300 New ice facility for the Greater Kelowna V1W 4M3 250-764-8963 step in visioning is to establish a Vernon area to replace the aging plan of action. Develop the goals GENERAL CONTRACTOR Civic Arena - 4,000 seats - may be that give life and action to the Lambert and Paul Construction Ltd an addition to Kal Tire Place or the vision. Here is where leader and 300 2000 Spall Rd, Kelowna V1Y 9P6 Priest Valley Arena or construction of 250-860-2331 follower are joined in their com- LOCATION a new ice facility mitment to the vision.

451 Shuswap St - SD 83 North OkanaPROJECT STATUS Think about how your personal gan Shuswap Administration Building Feasibility study and cost analysis vision and goals fit with the vi- PROJECT TYPE The Coho study anticipated shortly - the sion and goals of your company. institutional new Greater Vernon Advisory Committee Is it a good fit or a forced fit? The PROJECT will decide in June whether or not to best fit is when your vision cohold a referendum in November/14 New administration building on the alesces with the company’s vi- old JL Jackson school site - 2,640 sm - to fund a new ice facility - location, preliminary design and estimated sion. When you achieving your 2 storeys - 75 parking stalls cost to be determined goals helps the company achieve PROJECT STATUS LOCATION its goals, synergy is created. ImOWNER Site work underway Vintage Boulevard, Okanagan Falls agine what would happen if the City of Vernon - 1900 48th Ave, Vintage Views vision of each team member co- ARCHITECT Vernon V1T 5E6 250-545-1361 alesced with your vision for the MQN Architects - 100 3313 32 Ave, PROJECT TYPE team? What if their goals led to Vernon V1T 2E1 250-542-1199 subdivisions OWNER attainment of your goals?

PROJECT If you were to set out to make School District 83 - North Okanagan is a large lot controlled executi ve development New subdivision - 30 SFD lots featuring some or all of your visions be- Shuswap - 220 Shuswap St NE, PROJECTand STATUS straight energy custom view homes with walk-out basements timber details.

Salmon Arm V1Eeffi 4N2cient, 250-832-2157 come a reality, what goals would entry, Construction start PROJECT MANAGER you set to get there, the real On ainquiet street four minutes from downtown Salmon Arm. Prices for complete packagesanticipated from $750,000.

June/14 Stantec - 400 1620 Dickson Ave, world? ■ LOCATION OWNER Kelowna V1Y 9Y2 250-860-3225

SALMON ARM

OKANAGAN SIMILKAMEEN REGIONAL DISTRICT AWARD WINNING, ENERGY EFFICIENT, CUSTOM HOME BUILDER DISTRICT

Green Emerald Estates in Salmon OF ArmWEST

KELOWNA

Orlin Rd - Addition to the close to parks, schools and Shuswap Lake.

Parkview Estates in Sicamous is an aff2425 ordable development Vintage View Developments c/o Village at Smith Creek

■ Lots areofcurrently for sale for $110,000 and highly energy efficient homes areRobert beingMilanovic started250-492-5939 ready for sale by John Glennon is the owner PROJECT TYPE Insight Sales Consulting Inc., Green Emerald Construction. The Coho rendering is an example of the houses we are building. seniors housing the authorized Sandler Training Prices for complete packages from $320,000.PROJECT Ideal for first time home buyers and down-sizing retirees.

LOCATION licensee for the Interior of B.C. Addition to the Village at Smith Creek Reach him at toll-free 1-866-645- 524 Dabell St - Mara Lake Water seniors housing facility- 1,810 sm - 4 Treatment Facility 2047 or jglennon@sandler.com.

1-800-667-1939 storeys - 23 units - 8 additional u/g PROJECT TYPE Visit www.glennon.sandler.com. parking stalls - fibre cement board

SICAMOUS

Jeff Boschert

Salmon Arm, BC | 250-833-5855 | www.greenemeraldinc.com industrial new

exterior - 4th floor stepped back as gables

7YL IPK

PROJECT STATUS

250-545-5344

11

AUGUST 2018

DUFFY BAKER CONSTRUCTION EARNS TRADE BUSINESS OF THE YEAR TITLE Penticton Builders Shine at Grant Thornton Business Excellence Awards

P

ENTICTON - Duffy Baker Construction Corp. was named Trades Business of the Yea r at the i naug u ra l Grant Thornton LLP Thompson Okanagan Business Excellence Awards in June.

The award was presented at a gala at the Coast Capri Hotel in Kelowna.

Duffy Baker Construction, owned and operated by Duffy Baker and Koa Hughes, specializes in contracting, foundations, framing, and finishing carpentry, for commercial, residential, and renovations.

The company is comprised of two departments: contracting services and sub-contracting services where they subcontract out their four crews to other companies and contractors.

T he add ition of the trades division, where they offer their labour force to other construction companies on a per project basis, has been a stroke of genius.

Not only does it create a revenue stream for Duffy Baker Construction, but it keeps the company’s employees busy during slower times. The employees like it because they are continually employed by one company directly, that looks after them well with wages, benefits and their caring corporate culture.

“We feel incredibly honoured by this recognition,” says Baker.

“It was great just to be nominated, but the fact that we were able to bring home an award and call ourselves an award-winning construction company is humbling and honouring.”

The company is growing quickly and has an exciting future ahead of them. In the coming months, they will be featured in a CBC TV series called the Stats of Life.

The show is a documentary style, and the episode they are featured in will be highlighting the daily life of three different entrepreneurs. In early August, CBC will be sending a film crew to cover the team for four days in Penticton and Kelowna.

Duffy Baker Construction is a young company in the Okanagan, beginning in 2014 after Baker’s former employer went out of business. The former employer was working on a job that was still unfinished, so the owner hired Baker to complete the project.

“The owner liked the job I did, so he found more and more work for me,” says Baker. “I did a good job, and did the work properly, so I started to build a good reputation very quickly.”

While working on one of these projects, Baker met Hughes, who was installing vinyl on the deck.

Owners Duffy Baker and Koa Hughes are responsible for the astounding success of their company, working tirelessly to keep customers happy “I asked her if she wanted to go for a drink after work, and she said she would think about it.

Thankfully she got in touch with me, and we went for a beer, we hit it off right away,” he says.

Baker and Hughes soon developed both a professional and romantic partnership that has been integral to the company’s growth.

“We haven’t been separated very long since,” says Baker.

“She came to be co-owner of the company two years ago, and has taken it upon herself to drive the company forward.”

When Baker started, he was envisioning a smaller operation, but thanks to the vision and determination of Hughes, the company has grown to house 13 people (2 office staff and 11 crew members), operating out of a warehouse at the Cannery Trade Centre.

“I started out with a 1987 Toyota 4-Runner, hauling as many tools as I could inside, with as much lumber as I could fit on the top of the truck,” says Baker. “Now we have three beautiful work trucks, two trailers, and a C Can.” According to Hughes, the company grew thanks to a “growing reputation for quality craftsmanship, our reputation of integrity and kindness, and our reputation of being good to our employees.”

They service the entire Okanagan from Kelowna to Osoyoos, and have been asked to take on jobs in areas as far as Williams Lake.

“I think the company has been successful because of the community we’re in,” says Baker. “We want to have a positive image in our community and we want to represent our community well.”

“We’re all about making sure our clients are happy at the end of the day. We do what we say we’ll do, we fix any mistakes if we make them. We want to change the image of Contractors to a

positive one. People hire us for our heads. Pay us for our hearts.

And trust us because we use both.”

When Baker and Hughes aren’t on t he job, t hey a re volu nteering at various community organizations.

“We are committed to giving back to our community, being involved in community functions and fundraisers, and making sure that we always maintain a positive reputation amongst community members,” says Hughes.

“Without the unwavering support of our community, we would not be where we are today. We make a point to give back to charities, such as Mamas for Mamas, Meals on Wheels breakfast club, the Penticton Discovery House, and more.”

Baker and Hughes volunteer extensively with Mamas for Mamas, a Kelowna-based charity that supports mothers in crisis and provides ongoing support to low income mothers and children.

Hughes is the newest Executive member of the Mamas for Mamas Team, and she is also the

The company sub-contracts their four crews to other companies and contractors

When Baker and Hughes aren’t on the job site, they can be found volunteering at charities like Mamas for Mamas in Kelowna

Duffy Baker Construction aims to leave a good reputation for hard work and honesty wherever they work

Sustainable Living Manager.

“We grew up in single parent homes, we know what families can struggle with, and we want to do our part in making sure that life can be a little easier on those families who are struggling,” says Hughes.

“With Mamas for Mamas, we are in the process of working on developing an Affordable small home community, with an intentional, community driven platform. We hope to have lowincome families moving into

these homes over the next couple years.”

Hughes was recently asked to be on a panel of Female Entrepreneurs on the Main Stage at the West Coast Women’s Show, at Tradex Centre, in Abbotsford Oct 12-14. TheDuffy Baker Construction booth can be found in the Home section.

Suite #304-1475 Fairview Road, Penticton www.duffybakerconstruction. com

Congratulations Duffy Baker Construction On Your 2018 Best Trades Award!

Congratulations

Duffy Baker Construction!

Proud to be working with your team.

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12

AUGUST 2018

KINESIOLOGIST / PEDORTHIST SAYS HEALTH BEGINS FROM THE GROUND UP Orthoquest Pedorthics and Rehabilitation Created To Deal With Foot-Related Issues

K

E L O W N A – Fo r L i s e Dallien MacMillan, the co-owner of Orthoquest Pedorthics and Rehabilitation Inc., a person’s health really does begin from the ground up – at their feet. “Foot health is definitely linked to a person’s overall health and well-being.

Congratulations to Orthoquest!

Keep up the good work, Sean and Lise.

Looking forward to many more years of working together.

Michelle Duford, CPA

Online accounting services www.accountingmd.ca | 250-763-7923

At Orthoquest we are an orthopedic supply company. We assess people for biomechanical issues that might be causing pain or could be contributing to an injury and then find the best solution to deal with those issues,” she explained.

A trained Kinesiologist and Certified Pedorthist, Dallien MacMillan has spent more than 20 years working in the medical and fitness sectors, bringing that ex pertise to every case and each individual’s specific needs. “K inesiology is the study of human movement and Pedorthics is the study of biomechanics of the lower limb, specializing in addressing foot related cond itions. T h is i nvolves building and modifying custom foot orthotics and footwear,” she explained.

Wo r k i n g w i t h h e r h u sb a nd a nd b u s i n e s s p a r t n er Sean MacMillan (a Certified P e d o r t h i c Te c h n i c i a n a n d Certified Pedorthist), the pair works with clients for their foot health and footwear needs from across t he reg ion, a nd even into the Northwest Territories where Orthoquest routi nely works with the Occupational T herapy Depa r t ment at t he Stanton Territorial Hospital in Yellowknife. Nominated for an Okanagan Business Excellence Award, Orthoquest Pedorthics

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The team at Orthoquest Pedorthics and Rehabilitation service clients all across the Okanagan and beyond a nd Rehabi l itation has been serving its clients since 2007. “ We ba sica l ly look at how people walk, from there we’ll give them advice as to whether they need an over-the-counter, custom orthotic and/or make footwear changes – if a custom orthotic is needed we can make them on-site, thanks to our inhouse manufacturing facility,” Dallien MacMillan explained.

Not a shoemaker, Orthoquest specializes in the fabrication of custom orthopedic insoles, used in their patient’s existing shoes, or in the footwear products sold through the practice’s own retail outlet. Orthoquest`s Kinesiology Clinic is located at 1021 Richter Street in Kelowna,

while the footwear store is located next door at 1015 Richter Street.

“We don’t make shoes on-site but we do provide custom footwear for people who have severe deformities. We also have the capability of carrying out footwear modifications. For example, if someone has one leg longer than the other and needs a lift added to their shoe, we can do that. We can also do other types of footwear modification on-site, depending on the needs of the patient,” she said.

L ook i ng towa rd the f utu re O r t hoquest Pedor t h ics a nd Rehabilitation looks forward to cont i nu i ng to ser ve its

expanding client base, across t he Ok a n a g a n a nd b eyond .

“We’ve really enjoyed building the business and learning more about business in general – after all our backgrounds are in health care and not business so we’ve been learning a lot over the past 10 years,” she said.

“We are a very com mu n ity m i nded bu si ness. We enjoy giving back to the community by supporting a variety of charities, leading run groups, cycl i ng g roups a nd ou r ow n weekly hiking group. Our main goal is to help Kelowna be active, a f ter a l l, ou r compa ny tagline is: Helping People Move Well - Be Well.” www.orthoquestpedorthics.com

THE RESIDUAL IMPACT OF TOURISM

PENTICTON KIM KIRKHAM

P

enticton is often called a “tourist town”, and rightfully so, especially from the spring and right through October as the shoulder seasons in the spring and fall now bookend an increasingly busy summer of events, beach-goers, wine tourists, and outdoor enthusiasts.

The numbers (from the Tourism Industry Association of BC), tell the story: more than 20 million visitors to Canada in 2017, with total expenditures of nearly $100 billion last year, and more than 735,300 Canadians are employed by tourism and its related industries. In BC? More than $17 billion in revenue in 2016, resulting in provincial tax revenue of more than $1.1 billion.

That is a lot of economic activity, more than any other primary resource industry in the

province, with the exception of oil and gas.

On top of the ta x revenue, think about the residual benefits that visitors to Penticton and the South Okanagan bring to our communities. How many business owners came here on vacation, fell in love with their surroundings and the amazing quality of life, and decided to move their operations here, or start a new business? We hear this story all the time. Those former visitors buy property, create jobs, and contribute to our cities in many ways.

Many citizens began their careers in tourism and hospitality, learning customer service and other skills that can enhance their career development. Some of this may have been gained through volunteering at the many events in the region or serving on a board of directors for a festival.

We are lucky in this region to have an incredible variety of products to attract visitors.

Unique events from the Pacific Northwest Elvis Festival to marathons through vineyards, to Gran Fondo cycling events, to wine festivals and culinary events throughout the year. Outdoor adventure tourism on our lakes and mountains that are gaining international attention. A farm-to-table vibe that attracts

world-class chefs to the area, complementing the growth in wineries and wine tourism -the Canadian wine industry’s economic impact is almost $7 billion, according to the Canadian Vintner’s Association.

There are challenges in the tou rism sector, from ma i ntaining staffing levels, to affordable housing, to the potential for “over-tourism”, a new buzzword for iconic locations that are overrun with visitors. But if we look at the big picture and the many benefits tourism brings to the region, it’s worth bringing tourism associations, business groups, chambers of commerce, festival planners, and government together to keep the economic momentu m mov i ng forwa rd in a positive and sustainable direction.

Kim Kirkham is Executive Director at the Penticton & Wine Country Chamber of Commerce. She can be reached at 778-476-3111 ext. 102.

OFF THE COVER

AUGUST 2018

13

Donna Jensen Brings Decades of Experience to Private Security Industry BIGHORN SECURITY CONTINUED FROM PAGE 1

and rescue in 1981, and after several years in that area, I spent about a decade with the RCMP, followed by a few years working for another private security company.”

Her experience in the industry opened her eyes to some significant needs. With some encouragement from her father and a personal friend, she started to look into starting her own business.

“I did a feasibility study, and realized that Kamloops didn’t have a third option security company,” says Jensen. “If one security company seemed to falter, there was only one other choice.

But if somebody had problems w ith those compa n ies, who would they go to?”

Jensen decided to go into business, officially launching Bighorn Security in October 2009 with her business partner Cliff Hardy.

“When we first started, it was just two people,” says Jensen.

“We added another person at six months, then another at nine months. Now we’re up to about 15 full time employees with about another dozen or do part time, or on-call employees.”

For Jensen and Hardy, supporting local business is top

priority.

“We support local companies as much as possible,” says Jensen. “We use Noran Printing here in town, and use Visual Signs & Printing for all our promotional materials. We use Silver Servers for all our media. Basically, if it’s a local company, we want to support it.”

The company leases all their security vehicles from Kamloops Mazda, and are extremely happy with the quality of their vehicles (mostly CX-5s) and the service that is offered.

“We believe in local business, and hope that others will choose a local option when they decide on a security company,” says Jensen.

“If you need somebody quickly, we can get our people where they need to go. We don’t have to bring anybody from out of town.”

Jensen keeps her phone on her at all times, taking calls at all hours of the day. This way, clients can speak directly with the owners, rather than go through an answering service.

“I do absolutely everything with my phone,” she says. “I could be on a hike or out in a canoe, and I’ll still take calls.”

In addition to supporting their community, Jensen and Hardy put a lot of effort into developing their staff, encouraging them to take their careers as far as

Bighorn Security is all about local business, leasing their Mazda CX-5s from Kamloops Mazda possible.

“When we hire anybody under the age of 35, I tell them that security is not just a career, but can be a stepping stone to get you where you want to go in life,” Jensen says.

“It gives you some valuable life skills and life experience

that can help you get careers in the RCMP, Commercial Vehicle Safety Enforcement, Sheriff or corrections. “ Jensen has helped many of her staff move up in the world of security and law enforcement, giving references and writing letters.

“People can figure out if they’re

Deadline For 10Th Annual Celebration Of The Best Of The Best In Commercial Construction AWARDS CONTINUED FROM PAGE 1

“Some of the nominations we’ve received thus far are simply astounding,” notes Mark MacDonald, Publisher of Business Examiner Thompson Okanagan. “As usual, they’re from all over the region, but there are some extremely impressive structures being built. The bar is being ra ised h igher each a nd every year, it seems.

“Last year’s event was our biggest yet, and we’re on track to exceed that this year.”

Black Press is a Platinum Media Sponsor of the event, and MNP LLP and RE/MAX Commercial are Gold Sponsors.

Each subm ission w i l l now be judged by a team of i ndependent judges on the categories noted below, using the following criteria: • Does it complement the surrounding properties and area?

• Is it esthetically pleasing?

• A re there u n ique

architectural features?

• W hat is the level of finish (choice in construction materials)?

• Does it answer a specific development need within the community?

• Does it cont r i bute to a healthy, sustainable community?

• Does it have any environmentally friendly or green elements for possible consideration?

The categories for this year’s awards are: • M i x e d u s e (commercial/residential) • Community Institutional includes Church/ Schools/Government Facilities • Reta i l /Shoppi ng Centres • Office

• C o m m u n i t y Recreational • Senior’s Housing • Industrial • Multi Family / Single Family • Hospitality-Hotels/ Motels • Recreational/Resort • Com mercia l renovation/Restoration • Green

• Civil (roads, bridges and infrastructure) • Wood Construction For further information about the event or sponsorsh ip, contact M a rk MacDonald at Business Examiner T hompson Okanagan at mark@businessexaminer.ca

cut out for law enforcement in our field,” she says. “They might need to get in a scuffle, experience verbal or physical abuse, or handcuff somebody. If they can’t handle it doing security, they won’t be able to handle it in any other profession.” www.bighornsecurity.ca

15

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ENGINEERING PLANNING

URBAN DESIGN 1334 St. Paul Street Kelowna ctqconsultants.ca

14

AUGUST 2018

CRAFT BEER BC Craft Beer Sees Explosive Growth With Breweries in Over 60 BC Communities, the Craft Beer Craze Shows No Signs of Slowing Down

At least 20 new craft breweries have opened each year since 2013

BY ROBERT MACDONALD

“When the government

here’s no slowing down BC’s craft beer scene.

In the last five years, the industry has experienced explosive growth. Thanks to some helpful government policies, the number of craft breweries has skyrocketed from under 50 breweries in 2012 to a staggering 154 today.

In 1982, John Mitchell effectively created Canada’s craft beer industry when he launched the country’s first licensed craft brewery.

Mitchell owned Troller Pub in Horseshoe Bay, which was suffering due to an extensive beer strike. With the help of seasoned brewer Frank Appleton, Horseshoe Bay Brewing was born, creating an industry that has now spread across Canada.

Appleton has personally trained some of BC’s finest craft brewers, including Sean Hoyne of Hoyne Brewing Co., who is continuing to pass this knowledge to the next generation.

Victoria’s Paul Hatfield is another key pioneer in the craft beer industry, launching Spinnakers,

allowed tasting rooms and

T

removed a certain tax that limited brewery growth, we started to see craft breweries opening all over the place.”

KEN BEATTIE EXECUTIVE DIRECTOR OF THE BC CRAFT BREWERS GUILD

Canada’s first brewpub, in 1984.

The industry grew steadily for 30 years, before experiencing its recent meteoric growth.

“Things began to change in 2013, when the provincial government commissioned a liquor policy review,” says Ken Beattie, Executive Director of the

Ken Beattie is Executive Director of the BC Craft Brewers Guild, an organization that advocates and educates on behalf of over 100 BC Breweries

CRAFT BEER

AUGUST 2018

Craft breweries do more than just provide consumers with exceptional product. They serve as meeting places and sources of community pride BC Craft Brewers Guild. “When the government allowed tasting rooms and removed a certain tax that limited brewery growth, we started to see craft breweries opening all over the place.”

Each year since 2012, at least 20 craft breweries have opened in BC, with a record-setting 28 opening in 2017.

“They’re opening so fast, it’s hard to keep up,” says Beattie.

“There’s growth across the province, and we’re moving toward having a brewery in almost every town.”

Of the 11 that have opened this year, two are located in Smithers.

Craft breweries can be found in over 60 different BC communities, and that number is growing.

“There are some bigger challenges with selling beer because of all the new breweries,” says Harley Smith, co-owner at the Longwood Brewery in Nanaimo.

“The number of breweries is growing faster than the number of craft beer drinkers.

“At the same time, we’re becoming a more powerful group, and converting more people to our product.”

The growth has been accompanied by national and global recognition for BC brews.

At the 2018 Canadian Brewing Awards, BC breweries medaled 51 times, with Burnaby’s Dageraad Brewing taking home Brewery of the Year.

At this year’s World Beer Cup, BC took home 9 of Canada’s 14 medals (the second most of any country).

Among these wins, Riot Brewing of Chemainus took home a bronze for their Breakfast of Champions coffee beer, and a gold for their Working Class Hero Dark Mild.

Riot Brewing’s blend of coffee and beer is one example of how BC brewers are getting creative

with their craft.

Longwood Brewery recently introduced Honey Hop Pale Ale, a beer that uses a distinct honey flavoured hop.

“There are honey beers out there, and there are pale ales out there, but to get a crafty hybrid that’s also vegan friendly is pretty rare, since we use all malt, it’s easier to ferment and it has a nice taste,” says Smith.

Brewmasters are constantly experimenting with hybridization, and using various yeasts and microorganisms. While BC’s brewers are constantly innovating their craft, they continue to have a deep respect for brewing traditions like Irish Stouts, German Lagers, and British Bitters.

“One of the most popular styles right now is East Coast IPA, also called Hazy IPA,” says Beattie.

“We went through a phase where IPAs could knock the enamel off of your teeth. This variety uses different hops, so it’s juicier, and doesn’t have so much of a piney taste.

In the past few years, craft brewers have been working with a lot more lagers and pilsners.

“Historically, th is was the area of expertise for some of the world’s largest breweries,” says Beattie. “Ales were preferred by craft brewers because they don’t ferment as long, but thanks to some of these new growth opportunities, many breweries are able to put these beers through the necessary process.”

15 This is helping craft breweries reach more consumers than ever before, offering a range of products that appeals to a diverse set of tastes.

“These breweries have become a community meeting place, and a source for community pride,” says Beattie. “You’ll get guys from Nanaimo saying their beer is better than Victoria’s and vice versa. There’s a lot of playful competition in the industry.”

With such industry sales doubling over the past four years, the BC Craft Brewers Guild plays an important role in promoting and advocating for their brewing establishments.

“We act as a collective voice for the industry, as well as educators, helping our members get access to best practices and resources, and helping the public learn about craft brewing,” says Beattie.

The Guild is now in its third year of promoting the BC Ale Trail, where they worked with local economic development organizations to create 18 selfguided craft beer tours around the province.

“One of our biggest challenges as an industry is an escalating beer tax, which increases the tax placed on beer every single year without a vote,” says Beattie With Canadians already paying 47 per cent in beer tax, this number will rise indefinitely unless stopped. www.axethebeertax.ca

BARLEY STATION: OKANAGAN CRAFT BEER PIONEERS Stu and Kathy Bradford Have Been Brewing Quality Beers for Nearly 13 Years

S

A LMON A R M - Stu a nd Kathy Bradford are brew pub pioneers.

The couple started Barley Station Brew Pub long before the craft beer industry exploded, and created their establishment from the ground up.

Now in their 13th year, Barley Station serves an array of original classic and seasonal brews, with high quality food to match their high quality beer.

When the Bradfords started planning for Barley Station in 2005, the Okanagan craft beer industry was in its infancy. Both Stu and Kathy had experience in different areas of the service industry, but neither had any experience in brewing.

“When we started planning for the brew pub, we had a lot to learn about the craft brewing industry,” says Stu. “It was tough to find a lot of information about brewing craft beer or running brew pubs at the time, so a lot of our preparation involved learning about the brewing process and getting the right equipment.”

The Bradfords traveled to various existing breweries in Western

Canada and the United States to learn about the various components of running a brew pub operation.

They found the perfect location right on the Trans Canada Highway and renovated the building to make room for the brewery, before officially opening in early 2007.

“When we opened, most customers were not aware of what they were in for when it came to craft beer,” says Stu. “It was a phenomenon found in larger centers but not in small town Salmon Arm. “12-13 years ago, we had to educate almost every customer who walked through the door about our product. A lot of people didn’t know what craft beer was. We had a visible brewery in the restaurant so we could show people how it was made.” But we still had to educate our customers on why our beer was a better choice than the typical domestic beers that we were all used to back then.

Thanks to the recent craft beer boom, customers are now much more familiar with craft beer culture and terminology.

“Everybody seems to be an expert now,” Stu chuckles. “We’re able to talk about different craft beers because they know a lot more about the industry.”

Barley Station started with five house beers, with a range of flavours meant to appeal to a wide variety of consumers.

“Today, everybody loves brews like Double IPAs, but 12 years

ago, that would have scared off a lot of customers,” says Stu. “We started with very accessible beers that everyone could enjoy. Today, these five beers are still our mainstays, and they’ve won both local and national awards. They’re great drinking beers, period.”

In addition to these five, the Barley Station regularly offers seasonal brews, like their Raspberry Blonde Ale, which is currently on tap, an Oktoberfest in the fall and a delicious dry Irish Stout in the winter months.

Each May, the pub sells a batch of their Sixty Five Roses Honey Red Ale, which raises funds for cystic fibrosis research.

“There was a young 4 year old boy who suffered from cystic fibrosis, and he would call it ‘sixty five roses’ because he couldn’t pronounce the name,” says Stu. “We donate 20 per cent of the sales from this beer to help find a cure for the disease.”

Barley Station is big on giving back to the community, and give through various projects and sponsorships whenever they have the opportunity.

“Our hope is to run an operation that can provide both good food and good beverages to the people in our community and beyond,” says Stu. “We keep the business running at the highest level we can, and are always endeavouring to create great food and great beer.”

20 Shuswap Street, Salmon Arm www.barleystation.com

OPEN 7 DAYS A WEEK FROM 11:00 A.M.

BARLEY STATION BREW PUB 20 Shuswap St. S.E., Salmon Arm, BC

250-832-0999 www.barleystation.com

16

AUGUST 2018

GREAT LITTLE BOX COMPANY HELPS CRAFT BEER INDUSTRY THRIVE

Doree Quayle is Vice President, Sales at the Great Little Box Company

Innovative Solutions Centre Finds Creative Ways to Meet Clients’ Needs

K

E L OW NA - T he Great Little Box Company Ltd. (GLBC) is providing outof-the-box packaging solutions for customers, including craft beer creators.

In the past few years, the company has put a heavy emphasis on serving craft brewers, establishing itself as the go-to packaging company for the industry.

Founded in 1982, GLBC designs and manufactures custom packaging, labels, folding carton & rigid boxes, corrugated and protective packaging along with distributing a full range of shipping and moving supplies.

GLBC has been growing along with the craft beer industry.

They are heavily involved with the BC Beer Awards, and are strong supporters of the BC Craft Brewers Guild, offering special benefits to guild members.

“This industry has really exploded and we are excited to be

“This industry has really exploded and we are excited to be a part of it. We don’t just want to be a supplier in the industry , we want to be a partner and involved in helping it thrive.”

DOREE QUAYLE GLBC’S VICE PRESIDENT OF SALES

a part of it” says Quayle. “We don’t just want to be a supplier in the industry , we want to be a partner and involved in helping it thrive.”

GLBC manufactures all the packaging from Labels, Folding Carton, Corrugated and Protective Packing with Packaging Specialists who are experts in each product. Because everything

GLBC has three locations in BC (Richmond, Victoria, and Kelowna), allowing them to create packaging solutions for companies all around the province

Unique products like Phillips Brewing’s Snowcase Beer Advent Calendar are designed and manufactured in-house thanks to GLBC’s Innovative Solutions Centre is manufactured in house, the company can match up colors of each component, ensuring brand consistency.

The Innovative Solutions Centre at GLBC is a team of design specialists including prepress and structural designers who work w it h cl ients to cre ate unique packages to fit their individual needs.

Several years ago, when Victoria’s Phillips Brewing launched their innovative Snowcase Beer Advent Calendar, the team at GLBC had the resources to make it happen.

Phillips Brewing based their calendar on a European model that featured beers from 24

different breweries.

“We had all these recipes from past beers that we created, so we chose 24 that would provide some nice variety for our consumers,” says Matt Lockhart, Marketing Director at Phillips Brewing.

GLBC started working on the project in February of that year, corresponding with Philips to design a box that would be both functional and aesthetically pleasing.

“We had been working with GL B C for ye a rs b efore t h i s point,” says Lockhart. “We loved working with them on this project because of their willingness to work with us through the design process and their ability to listen to what we’re going for. They synthesize that concept into an actual box that we can use specifically for that function.”

The company has come a long way since its humble beginnings in 1982, when Robert Meggy started GLBC with one employee and a few machines.

The company has grown astronomically since then, and now operates out of a 250,000 square foot head office in Richmond where everything is manufactured

with branches in Victoria, Kelowna, Everett, Washington and now serving Alberta.

“We are well established and well known in the industry,” says Quayle. “We’re a one-stop shop, a nd we ma nu factu re a l most everything we carry, except our shipping supply products.

GLBC has received dozens of provincial, national, and international awards, They were also recognized 13 consecutive years on the Globe and Mail’s Canada’s Top 100 Employers list.

“We’ve been so successful because we are continually trying to find the best way to serve our customers, and because we endeavor to treat our people well,” Quayle says.

“Our mission as a company is: Grow our People, Grow our Business. Everything we do revolves around this. We’re always considering how our decisions will impact our employees and how it can benefit our customers.”

The GLBC team believes that investing in people is the key to growing their business as happy, well trained, and inspired employees provide the most outstanding customer service. www.glbc.com

17

AUGUST 2018

TEN FASHIONS: WHERE GENERATIONS MEET Local Bridal Boutique Store Has Been Dressing Kelowna’s Brides for 38 Years

K

ELOWNA - Ten Fashions Bridal Boutique has been dressing Kelowna’s bridal parties for generations.

After 38 years, owner Rosemarie Gottschlag, her daughter, Gabriele Gottschlag, and their team are now serving daughters and granddaughters of women who bought their own wedding dresses at the establishment.

Ten Fashions supplies attire for the whole wedding except for men, including dresses for bridal parties, mothers, grandmothers, and guests.

Before starting Ten Fashions, Rosemarie received her retail training in Europe, and moved to Canada with a desire to see the country’s natural beauty.

“While I was thinking about coming to Canada, I went to a party and met a friend that I grew up with,” says Rosemarie. “I told him I wanted to emigrate, and he wanted to as well. He ended up becoming my husband, and we ended up in Calgary.”

When Rosemarie first traveled through the Okanagan, she instantly fell in love with Kelowna.

“It had a small town charm that reminded me of Europe, with mountains, the lake, vineyards, and orchards,” she says. “We thought we were in paradise.”

The couple eventually moved to the area and started a retail establishment featuring business attire, clothes for special occasions, casual clothes, jackets, and other apparel.

“We stumbled into the bridal business when a bridal store was closing down, and some people came to me to see if I could help with their wedding needs,” says Rosemarie. “We were able to help them out, and I loved seeing the gratification of the brides.”

Eventu a l ly, br id a l appa rel was the main focus of the business, along with dresses for the

Owner Rosemarie Gottschlag has been running Ten Fashions for over 38 years wedding party and for graduation events.

“I love working with grads,” she says. “Grads get so excited when they look into the mirror and see how gorgeous they look.

It’s such a cool and rare experience for them and for us.”

Since opening the store, a lot has changed. Rosemarie’s daughter, Gabriele, has come on as the store’s manager, they have moved locations several times, and new generations of customers are coming through their doors.

This year, the store moved into their new location at 592, Bernard Avenue.

“We just moved across Bernard Avenue, to the sunny side of the street,” says Rosemarie. “We looked all over Kelowna and ignored this place for a while, but once we met Alex Polacco, the leasing agent at Mission Group, we knew it was perfect.”

Rosemarie is happy to stay in the downtown area, as it’s close to the lake and has many places staff can go to recharge in the midst of a busy work day.

“It was a really quick move, and we just rolled everything across the street,” she says. “It could have been a stressful event, but the whole process was actually quite easy, thanks to amazing staff and help from good friends.”

Out of their new location, Ten Fashions continues to provide wedding and graduation attire

Code Vitesse wants to give women the freedom to live their lives without compromising on comfort, convenience, and style

Ten Fashions carries clothes for everyone involved in the wedding (except for men), including brides, bridesmaids, mothers, and grandmothers

After 38 years in business, Rosemarie, Gabriele, and their team have served multiple generations of brides and grads for the community. They try to carry products from Canadian designers whenever possible, including Code Vitesse and Frank Lyman attire.

“Code Vitesse is loved by customers and staff alike,” says G a br iele. “ T he vers at i l it y, wrinkle-free fabric, colours/ prints, and fit are amazing for all ages. We also love how pieces ca n be matched for a casua l or elegant,dressy look-did we mention Code Vitesse is ideal for travel!

“We also carry the Frank Lyman collection, which is synonymous with gorgeous, ‘top of the line’, fashion, quality and fit! We love it-customers love it.

Frank Lyman takes fashion to the next level.”

The team at Ten Fashions serve the needs of customers, helping them find the perfect dress for the occasion, and going above and beyond to ensure the dress shopping process is fun and stress free.

“Tuning into the bride and giving her what she wants is the ultimate service we can give,” says Rosemarie. “We never give false compliments, and always want our customers to leave smiling.”

“You don’t need to spend your inheritance to find a wedding dress,” says Rosemarie. “We can serve everybody, even those with the smallest budget. We make all our customers aware of any additional expenses, and we don’t oversell.

It’s just not in anybody’s interest.” www.tenfashions.com

CONGRATULATIONS TEN FASHIONS BRIDAL BOUTIQUE! We are proud to be your supplier!

Joey, Carol, Michael & Amy from Feinstein Agencies

Any – wear, Every Wear MADE IN CANADA

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18

AUGUST 2018

NAI COMMERCIAL OKANAGAN BOASTS PREMIER PROPERTIES

Kelowna: 4502 Pyman Road NAI COMMERCIAL

SPONSORED CONTENT: NAI COMMERCIAL OKANAGAN

K

ELOWNA - It would be an understatement to say that Kelowna is a great place to

live.

Occasionally dubbed the ‘California of Canada’, Kelowna continues to evolve into one of BC’s hottest cities for investment and commerce.

Recently, KPMG ranked Kelowna as the most cost-competitive place to do business in Canada.

Kelowna International Airport nows stands as the tenth busiest airport in Canada (with 1.9 Million passengers in 2017) and Kelowna General Hospital is the largest, most comprehensive hospital in BC’s southern interior, with a full treatment cancer clinic and recently added outpatient cardiac services.

Okanagan’s University of British Columbia campus is consistently ranked among the world’s 40 top universities, with over 115 research programs underway, including UBC’s Faculty of Medicine’s Southern Medical Program.

The community maintains that signature friendliness and charm that made many fall in love with the community in the first place, yet offers all the amenities of a big city.

If that isn’t enough, Kelowna is within a three hour drive of five of Canada’s largest family ski resorts. Hiking, biking, swimming, boating, wine-tasting, and other outdoor and tourist activities make the community a veritable paradise.

In addition to this Okanagan lifestyle, many people are realizing that Kelowna is an affordable alternative to the sky-high real estate prices in the Lower Mainland.

With such an attractive market, NAI Commercial Okanagan is working to help buyers get the best possible value out of their real estate investments, find unique properties, and maximize exposure to a global market.

NAI Okanagan is one of nine Canadian off ices in the NA I Global network of more than 7,000 professionals in over 400

offices around the world.

“Our team is comprised of eight industr y exper ts who bring a unique range of skills including retail, office, industrial sales and leasing services as well as land sales, development, property and strata management, and consulting services,” says Tim Down, managing broker and principal.

“It’s our knowledge and experience that differentiates us from our competition. Plus many of us have either grown up in the Okanagan or have lived here for many years, so we understand the local market — meaning we’re uniquely able to offer our buyers and sellers insights and solutions that make sense.”

NAI Commercial Okanagan’s current listings span a wide range of property types, but Down is particularly excited by three particular land listings.

Kelowna – 4502 Pyman Road

Strategically located on Kelowna’s eastern edge, this offering is a rare opportunity to acquire almost 1,500 acres (192 of them within the City’s Permanent Growth Boundary) situated between Black Mountain and Kirschner Mountain — two of the city’s fastest growing residential neighbourhoods.

Comprised of eight individually titled parcels, the property is currently a working ranch. However, since much of the property is Agricultural Land Reserve (ALR), many development possibilities are open to purchasers.

“This site represents an outstanding opportunity for a vineyard or high-altitude orchard,” says Mike Geddes, principal.

“You could also retain it as an amazing estate holding — after all, you’re only about a 15-minute drive from downtown Kelowna.

Another option is to develop the entire property into a large-lot subdivision — an idea the City supports.”

The land is comprised of the quintessential rolling Okanagan hills and wooded areas, and is complemented by meandering creeks that help create a series of microclimates.

Views are spectacular — taking in more than 180-degree vistas of Okanagan Lake and the Kelowna skyline.

Kelowna: 4502 Pyman Road NAI COMMERCIAL

Peachland: 3946-3986 Beach Avenue NAI COMMERCIAL

“This property also has excellent potential to hold long term.”

Peachland – 3946-3986 Beach Avenue C u r r e nt ly home to To d d’s Family RV & Campground, this offering is a rare gem in the market. Located on a four-acre-plus waterfront property on Okanagan Lake, the park includes full RV hookups, showers, a children’s playground, beach volleyball court, fire pit and campground store — truly a lakeside paradise that’s been enjoyed by multiple generations for over six decades.

The site is close to a diverse array of outdoor amenities including horseback riding trails, the Hainley Winery, a skate park, the Okanagan Lake Beachfront Centennial Walk, and North America’s tallest Zipline.

This property is only a 10-minute d r ive to Wes t Kelow n a or a 20-minute drive to either Kelowna or Penticton.

“The location and size of this offering make it extremely desirable,” Geddes says. “The Walk Score is excellent and there are both schools and shopping within

Osoyoos: 9415-9419 Spartan Drive NAI COMMERCIAL

500 metres.

“Peachland’s OCP also supports the idea of multi-family development here similar to the adjacent Lakeshore Gardens condominium property if the buyer chooses not to build an estate residence or continue operating the campground.”

Osoyoos – 9415-9419 Spartan Drive

Located in the heart of wine country and surrounded by Canada’s only living desert, Osoyoos is home to the country’s warmest freshwater lake, Osoyoos Lake.

And with an unprecedented 730 feet of prime, level beachfront, this property is one-of-a-kind — an opportunity that seldom, if ever comes on the market.

Comprised of three parcels totalling 1.913 acres, this lakeshore site has city water and sewer connections in place.

It could be held as a multigenerational waterfront estate or redeveloped as a potential low density residential phased project — an option that has municipal and local community support. www.naiokanagan.ca

19

AUGUST 2018

MAIN STREET CLOTHING DRESSES CUSTOMERS FOR SUCCESS Kamloops Store Makes Clients Feel Good About Their Clothes

K

A M L O OP S - L o o k i n g good and feeling good.

That’s what Main Street Clothing is all about.

After 19 years in business, the staff at Main Street have built a reputation as reliable fashion consultants for their clientele.

“We carry everything needed to dress men and women from head to toe,” says owner Nicki James. “We carry shoes, underwear, belts, pants, dresses - you name it.”

The store carries many different brands including Alpha, Barney Cools, Levi’s, Guess, Neuw, and RVCA. W hen clients come into the store, James and her team help find clothing that suits their individual personality and needs.

“I f you were to come i nto the store, I’d start by asking some questions,” says James.

“I’d want to know what your personality is like, what kind of clothes you own, and what you’d feel good in.”

These questions help James create comfort and trust with her clients, while getting some

The Girls at Main Street know how to put outfits together that will work with customers’ personalities and physiques direction on what clothes would best suit them.

“I n my ex perience, cl ients become comfortable with me fairly quickly,” says James.

“I’d tell them what’s going on in fashion, and give them some options. I’m always trying to bring clients outside of their comfort zone.

“W hen I’m dressing men, I pay attention to the parts of the body that they might want to show off. If you’ve got a muscular physique, for example, I want to give you something that will show a nice silhouette and be comfortable.”

T he tea m at Ma i n Street Clothing is interested in helping clients become more adventurous with their wardrobe, giving them the confidence and safety they need to step out of their

comfort zone.

“I find that in this business, you’re a friend you’re a teacher, you’re a psychologist - you’re all of these things for your customer,” says James. “We make our clients feel special and comfortable, and we don’t judge.

We just wa nt to ma ke whoever comes through our door feel good about what they’re buying.”

Over their 19 years, the team at Main Street has built a loyal clientele.

“We have ma ny customers who have been coming through

the store since day one,” says J a m e s . “ We ’ v e s e e n s o m e come in as teenagers who’ve since graduated, married, and had children. We’ve had some women who’ve come in while pregnant, and have been able to watch their children grow up.”

Some of Main Street’s clients visit the store as much as three times a week, not wanting to m i ss out on t he new sto ck, which can sell out in as few as two days.

“O u r cu stomers a re ver y loyal,” says James. “We hear m o re a n d m o re t h a t w e d o

something different. There’s so much mass production, and the unique line of products that we carry is something that many people love about our store.”

The team carefully selects all the clothes they carry, thinking about trends in the community and the personal tastes of their clientele when selecting clothes.

“We don’t always buy from some well-known label, but our customers feel good about our products because they trust us.”

221 Victoria St, Kamloops, BC V2C 2A1 www.mainstreetclothing.ca

Serving the Okanagan & BC Interior | naiokanagan.ca

Sales, Leasing & Property Management

For Sale Hotel Midway/Hot-l Pub & Cafe 607 Fifth Avenue, Midway, BC • Boutique historic hotel/pub/cafe business • 6 hotel rooms plus innkeeper suite • Licenced pub w/108 seats plus 18 seat patio area • Includes 2 vacant adjacent commercial lots • Seler willing to provide financing

Asking: $749,000

1290 70th Street SE, Salmon Arm, BC • Licensed gravel pit operation • 42.4 acre parcel • Subdivision potential • Artesian spring water

For Sale

For Sale

9415 & 9419 Spartan Drive, Osoyoos • Rare 730 feet of prime development lakeshore on Osoyoos Lake • 1.913 acres over 3 individual parcels • Sewer and water available • Town of Osoyoos supportive of development for low density projects

2648 Kyle Road, West Kelowna, BC • 10.33 acres NDINGZoning PEIndustrial • I-1, Light

Asking: $3,450,000

3417 27th Avenue, Vernon, BC • 7,288-sf warehouse with office • Residential suite potential • Loading dock

Reduced: $499,000

Asking: $10,330,000

4400 & 4600 Canoe Beach Rd, Salmon Arm • 8.75-acre development site: two adjacent parcels of 3.75 acres and 5 acres • R-4 zoning allows for 40 units per hectare

550 Doyle Avenue, Kelowna, BC • Rare 1.644-acre Downtown Kelowna redevelopment site • Multi-tower, high-rise development opportunity already zoned (C7) • Proximal to the two largest employment drivers in the Downtown core (IHA and OCI) • Potential for holding income • Never before on the market

Asking: $12,700,000

Asking: $999,000

Tim Down, AACI, P. App, CAE, RI 250-864-9140 tim.down@naiokanagan.ca

AT U

RE D

Asking: $2,495,000

For Sale

FE

Businesses For Sale

For Sale

Businesses For Sale

3946–3976 Beach Avenue, Peachland • Resort/Hotel Site • 4.1 Acre, tourist commercial zoned land with 800+ feet of beautiful Okanagan Lake front

Sushi Restaurant, Kelowna, BC • Profitable 70 seat Sushi Restaurant for sale in high traffic location.

• Growing revenue and income.

4740 Trepanier Road, Peachland • 42.75 acres bordering HWY 97C and Trepanier Creek Greenway • Zoned A1 and is not in the ALR

Italian Bistro & Gelateria, Kelowna, BC • Turn-key operation with top of the line equipment and designer Tenant Improvements.

• Located in AAA Office Building in Lower Mission (1 year left on 5 year lease).

Asking: $9,750,000

Asking: $1,990,000

Mike Geddes*, B.Comm.

250-878-6687 · mike.geddes@naiokanagan.ca

Asking: $299,000

Asking: $249,900

Collin Sawatzky, MBA, B.Sc.

250-864-1030 · collin.sawatzky@naiokanagan.ca

Record & Memorabilia Shop, Kelowna • Lifestyle business located in Cultural District with consistent revenue and profit growth - loyal clientele.

Asking: $150,000 incl. inventory Collin Sawatzky, MBA, B.Sc.

250-864-1030 · collin.sawatzky@naiokanagan.ca

For Lease

463 Dene Drive, Kamloops G • 2 acres; 22,500-sf warehouse IN PEND• Smaller units available • 14 x 16 doors

For Sale Large Land Holding Opportunity 4502 Pyman Road, Kelowna, BC • The opportunity is made up of eight (8) individually titled Ranch Land parcels just south / southeast of Black Mountain, to the north of Highway 33 • Eastern boundary of Kelowna • A rare chance to acquire approximately 1,488 acres of land partially within the City of Kelowna

Asking: $25,000,000 Mike Geddes*, B.Comm.

250-878-6687 · mike.geddes@naiokanagan.ca

Lease Rate: $10.00/sf, triple net

Jeff Hancock

250-371-1168 · larry.good@naiokanagan.ca

*All asterisks indicate Personal Real Estate Corporation

Larry Good

250-575-0537 · jeff.hancock@naiokanagan.ca

MOVERS AND SHAKERS

20

AUGUST 2018

KELOWNA

Business Examiner Gold Event Sponsors

HM Commercial Group – Macdonald Realty Kelowna has brokered a $4.9 million property sale in Kelowna’s Pandosy Town Centre area. The land parcel, located at 3326 Lakeshore Road, is just over one acre and is currently zoned for C1 Local Commercial development.

A new online resource is available for employers in BC to connect w ith newcomers to the province over employment opportunities. BC JobConnect allows employers to search for job candidates, rather than simply posting a job opportunity. The

Business Advice Served Straight Up Local in focus and national in scope, MNP provides clear, straightforward business advice and a full suite of accounting, tax and consulting services to help you succeed in every aspect of your operation.

Contact Steve Wellburn, CPA, CA, at 250.388.6554 or email steve.wellburn@mnp.ca

program is available to any newcomer who has lived in the country for under five years, and to those who have completed IECBC’s FAST Program and have been pre-approved to immigrate.

Big White Ski Resort has addressed a priority of providing staff accommodation by constructing their first staff accommodation building. The $3.5 million facility accommodates 48 beds and is scheduled to be open for occupancy in the near future. Construction has begun for two more buildings, with a fourth building planned as well.

The new units are anticipated to be ready by the summer of 2019, and once completed the ski resort will be able to accommodate 192 employees within 48 apartment units.

event to celebrate the opening of the new Tourism Kelowna Visitor Centre at 238 Queensway, on August 16th from 5-7:00pm. Tickets for the event can be purchased through the Kelowna Chamber website.

both alumni of Okanagan College, were named as recipients of the Okanagan College Alumni Association’s (OCAA) Young Alumni Award for their contributions to the business and technology sectors.

July 10th marked the grand opening of Vision Mechanical at 2076 Enterprise Way, Suite #310-2076.

Kelowna resident and Professor of Radiation Oncology at UBC, Dr. Juanita Cook, was honoured with the CARO-Sanofi Award for research contributions to prostate cancer therapy.

Janine Karlsen is the new owner of the Home Instead Senior Care office serving the Okanagan. After two years as co-owner of the Vancouver office, she replaces outgoing owner Don Henke in Kelowna. As a registered nurse with a Masters in Counselling, she is an outspoken advocate for seniors’ issues and is well-qualified to take the reins from Henke.

Carla Young has relocated to Kelowna to serve with the Thompson Okanagan Tourism Association (TOTA) as their Travel Media and Digital Marketing Specialist, after working in Regina Beach as the Digital Marketing Specialist for Tourism Saskatchewan. Ingrid Dilschneider, owner of Matrix Marketing, has also joined TOTA as their Travel Trade and Digital Marketing Specialist.

Janine Karlsen of Home Instead Senior Care

FOR SALE

BY COURT ORDER Carla Young, with Thompson Okanagan Tourism Association

Salmon Arm, BC Former Retirement Residence (now vacant) 24,000 sq.ft. building | 3.4 acres • • • • •

Asking price: $1,300,000 NOW $899,000 34 resident rooms | commercial kitchen | dining room | lounge Seller will consider financing (OAC) Currently zoned for Care Home - change in use may be possible MLS No. 10147572 P R O P E R T I E S

604-816-2886

L T D.

Jordan or Jim Grieve 250-832-7871

Tourism Kelowna welcomed a number of members to their Visitor Experience Team, including Mailey Kline (returning), and summer members Siara Less, Hannah Day, and Sydney Solland. Chris Lewis, former Visitor Experience Manager, has been promoted to the role of Director of Visitor Experience.

Raghwa Gopal, CEO of Accelerate Okanagan, has been named to the province’s Emerging Economy Task Force, a new initiative designed to promote innovation and technological advancement within BC. The Kelowna Chamber of Commerce will be hosting a Commerce ConneX business networking

The Kelowna Chamber of Commerce welcomed a number of new members this past month, including: Tundra Site Services, Trevor Walker Photography, Trek Developments Ltd., Thai Terrace Restaurant & Lounge, Snowdogz Group of Companies, SellOff Vacations Kelowna, Real Property Management Executives, ParkBay Refrigeration Heating and Air Conditioning Ltd., Pacific Western Fire Protection Ltd., Okanagan Office Systems / Andre Roman, Mucho Burrito, Myra Canyon Trestle Restoration Society, Ian Cook, Corporate Board Member CPA, CA, and Dyck’s Mobile Shrink Wrap.

Four local restaurants have been named to the prestigious Canada’s 100 Best Restaurants for Outdoor Dining list, featuring: CedarCreek Estate Winery’s Vineyard Terrace Restaurant, Gray Monk Estate Winery’s Grapevine Restaurant, Mission Hill Family Estate’s Terrace Restaurant, and Quail’s Gate Estate Winery’s Old Vines Restaurant.

Drew Vincent and Brea Retzlaff,

Vista Villa Couples Retreat celebrates their 20th anniversary this year in the business community.

So Sweet, a business venture owned by Rene Carloni, has recently opened two new locations in Kelowna. One location is at 287B Bernard Avenue, and the other is at Dilworth Centre. The shop features a wide variety of candies in bulk, as well as imported candy varieties for sale. The downtown store location is supervised by Sam Gebhart.

PRE Labs Inc., a local company with CEO Brad Field, has been awarded a $210,000 contract from the government for their modular body armour plate system. The federal government will be testing it for use by the Canadian Armed Forces and other security and defense operations.

The Kelowna Chiefs Hockey Club welcomes Alex Draper, previously with the West Kelowna Warriors, as their new Director of Business Operations.

Dave McElroy, a local pilot, is the first BC resident to be named as Chair of the Canadian Owners and Pilots Association (COPA). McElroy was elected to the position on June 23rd at a convention in New Brunswick.

A natural, eco-friendly personal care products company, Lavish Body Products, has opened its doors for business. The business, owned by Holly Dufour, is located at 433 Highway 33 West in Rutland.

Amore Mio Italian Gelato & Bistro, owned and operated by Pietro Peracchi, has opened for business at 270 Bernard Avenue. The venue serves fresh made gelato, breakfasts and specialty coffees to patrons.

SEE MOVERS AND SHAKERS | PAGE 21

MOVERS AND SHAKERS

MOVERS AND SHAKERS CONTINUED FROM PAGE 20

The Dendy cherry growing facility has been purchased

by David Geen of Jealous Fruits/Coral Beach Farms, an acquisition that brings three Okanagan agricultural family operations together: the Geens, Rampones and Dendys. Their fruit stand is located at 3700 Pooley Road in East Kelowna.

LAKE COUNTRY On August 19th, the Lake Country Chamber of Commerce will host their annual Lake Country Customs and Classics Car Show from 104pm at Swalwell Park. This year’s events feature a Car Show Cruise on the 18th with a dinner to follow, and a variety of food vendors and entertainment options.

SALMON ARM Correction Notice: last month’s issue included information on Olive Us Olive Oil & Vinegar Tasting Room, labeling it a franchise. Olive Us is a family-owned operation, not a franchise.

Prestige Hotels & Resorts, with Okanagan locations in Salmon Arm, Kelowna and Vernon, celebrates its 25th anniversary in business this year.

The Salmon Arm Golf Club celebrates 90 years in the business community this year. To commemorate the occasion, the golf club has a variety of promotions and special activities this summer, including: a Beat the Heat special throughout July in August after 1pm, a $12 after 12 special at The Heritage, a Yoga on the First Tee event on July 27th, a Gardening Workshop on August 24th, and a free Audubon Tour of the golf course’s Audubon Certified Sanctuary grounds on August 16th.

T he Salmon Arm Economic Development Society (SAEDS) welcomed two new tenants to the Innovation Centre, as Macgregor Software Inc. and Meridian Rehab moved in to the 220 Shuswap Street NE location.

Bond Exchange, a new consignment store owned

by Barb Hadath, is now open at the Westgate Public Market.

AMixedBagofArt, an art shop owned by Rayna Vander Hoek, recently celebrated its grand opening.

The Shuswap Farm & Craft Market welcomed some new vendor booths this year from: Summer Farms, Grass Roots Cheese, and Cabot Homestead Natural Meats.

The Salmon Arm Observer and the Eagle Valley News were honoured with awards for General Excellence in the Canadian Community Newspaper Awards. The Observer also took home second place for Best Front Page.

Ironwood Restaurant, at the Salmon Arm Golf Club, is now open for business in its location at 3641 Highway 97B in Salmon Arm.

KAMLOOPS The list of finalists has been released for this year’s Kamloops Chamber Business Excellence Awards, wh ich featu res: Lyons Landscaping, Kamloops Ford Lincoln, and Cascades Casino Kamloops – Community Service Award, sponsored by the City of Kamloops; Kamloops Food Bank, Habitat for Humanity Kamloops Restore, and Changes Hair Studio – Environmental Stewardship Award, sponsored by Rocky Mountaineer; Al Patel of Scott’s Inn & Restaurant, Colin Lyons of Lyons Landscaping, Frank D’Amore of River City Rock Products, Peter Cameron-Inglis of Mastermind Studios, and Terry Axani of DiVine Tours – Business Person of the Year Award, sponsored by Excel Personnel; Teck Highland Valley Copper, Staples, Sprott Shaw College, and Fairfield Inn & Suites by Marriott – Inclusive Workplace Award, sponsored by Open Door Group; Scott’s Inn & Restaurant, ICI Electrical Engineering Ltd. and Petland Kamloops – Employer of the Year Award, sponsored by Coast Kamloops Hotel & Conference Centre; Axis Forestry Inc., Scorpion Technologies Ltd., and Fresh is Best Salsa & Co. – Manufacturer Award, sponsored by BDC Business Development Bank; Teck Highland Valley Copper and New Gold Inc. – New Afton Mine – Resource Industry Award, sponsored by Domtar; Tumbleweed Toys, Sweet Spot Cupcakes, and Canopy West – Retailer 1-10 Staff Award, sponsored by Aberdeen Mall; Kamloops Office Systems, Kamloops

Home Hardware Building Centre, and Monte Creek Ranch Winery – Retailer 11+ Staff Award, sponsored

by Valley First Insurance; Thrive Business Strategies, Someday Retrievers Dog Academy, and Mastermind Studios – Service Provider 1-10 Staff Award, sponsored by Berwick on the Park; TasteFull Excursions, Senor Froggy Restaurant, and Abbott Wealth Management – Service Provider 11+ Staff Award, sponsored by Kamloops Lincoln; Katipult Technology, ICI Electrical Engineering Ltd., and Axis Forestry Inc. – Technology Innovator Award, sponsored by BCLC; Tobiano Golf Course, Monte Creek Ranch Winery, and DiVine Tours – Tourism & Hospitality Award, sponsored by TRU Faculty of Adventure, Culinary Arts & Tourism and Tourism Kamloops; TRU Community Trust & Thompson Rivers University, Nexbuild Construction Corporation, and BIG Little Science Centre Society – Development of the Year, sponsored by FIT Financial; The Kamloops & District Society for People in Motion, Kamloops Food Bank, and BIG Little Science Centre Society – Not-ForProfit of the Year, sponsored by United Way; Ryan Scorgie of Forward Law LLP, Rozalind Panasuk of Rozalind Photography, and Grek Klohn of GK Sound – Young Entrepreneur of the Year, sponsored by TRU School of Business and Economics; and SilverServers Inc., Lizzie Bits Baby Co., Fiddleheads Violin Studio, and Best Version Media – Small Business of the Year, sponsored by Venture Kamloops. Winners will be announced at the Business Excellence Awards Gala on October 27th.

21

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Michael Macleod is welcomed on staff at the Sun Peaks Grand Hotel & Conference Centre as thei r new Director for Sales and Marketing.

The City of Kamloops has joined as a member of the Community Energy Association (CEA), a non-profit organization that seeks to unite local governments to address climate action. The CEA makes resources available for both developing and carrying-out climate action plans.

Kamloops This Week received recognition in five categories for the 2018 Canadian Community Newspaper Awards in their

latex formula for long-term durability and minimal maintenance.

Stop by or call.

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Kamloops Paint & Window Coverings Ltd P 250 828 1800 | F 250 828 2335 | kamloopspaint.com ©2017 Benjamin Moore & Co., Limited. Benjamin Moore, Paint like no other, the triangle “M” symbol, and ULTRA SPEC are registered trademarks and SCUFF-X is a trademark of Benjamin Moore & Co., Limited.

SEE MOVERS AND SHAKERS | PAGE 23

OPINION

22

AUGUST 2018 A division of Invest Northwest Publishing Ltd. Thompson Okanagan Office #210-347 Leon Avenue, Kelowna, BC V1Y 8C7 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER | Mark MacDonald EDITOR | Robert MacDonald SALES | Cheryl Lee - cheryl@businessexaminer.ca, John MacDonald - john@ businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca WRITERS | John MacDonald, Beth Hendry-Yim, David Holmes, Kristin van Vloten, Val Lennox WEBSITE | John MacDonald

NDP UNION-ONLY CONTRACTS FOR BC INFRASTRUCTURE BAD FOR TAXPAYERS AND BUSINESS COMMUNITY

MARK MACDONLD

P

remier John Horgan just picked millions more from taxpayers’ pockets by announcing that major government infrastructure projects will be only built by union companies and labour.

It’s a direct payback to their supporters. . .pork barreling of the worst degree.

And it’s going to cost us all plenty.

Nearly $4,000 for every family in BC, according to an Independent Contractors and Businesses Association of BC press release, which states it could add as much as $4.8 billion to the costs of these projects, which have been tabbed at $25 billion.

Business groups in the province are outraged. Besides the ICABC, nine organizations, including the BC Chamber of Commerce, Canadian Federation of Independent

Business, Vancouver and Surrey Boards of Trade, and the Vancouver Regional Construction Association have decried Horgan’s pronouncement.

Just imagine the outrage the NDP would have unleashed if the previous government handed millions of dollars directly into their own supporters’ wallets.

If there is a more hypocritical outfit than the NDP, I’ve yet to see it.

While in opposition they constantly pointed the finger, decrying almost every move the government made, vowing to restore honesty and integrity to the public process if they ever get elected.

They didn’t get elected, but still managed to steal government thanks to former NDP MLA Andrew Weaver and his Green Party cohorts, and as soon as they got their hands on the till, opened it up to reward those that have paid their way over the years.

Big unions have been faithful contributors to the NDP over the years, siphoning off members’ dues to try and elect the party they believe will look after them. Even though the ultimate damage the NDP does to the economy means less jobs for everyone, including their union supporters, when the economy inevitably goes sour due

to their ill-conceived policies.

In just one year, the NDP has introduced 13 new tax and fee increases that affect business for the most part – even though the NDP fails, again, to realize that those costs are passed off to, and paid for, by consumers.

One would hope that the NDP would dissect their own disastrous decade in power in the 1990’s and conduct an autopsy, wondering what went so wrong that they ended up with only two seats in the 79 seat BC legislature during the initial election of Premier Gordon Campbell.

Obviously they haven’t. This is exactly the same NDP. Perhaps nobody should be surprised.

It’s like the Bill Murray movie, “Groundhog Day”. Déjà vu all over again.

When the NDP last held government in BC, they did exactly the same thing regarding “uniononly” construction of public infrastructure.

To build the new highway on Vancouver Island, the 1990’s NDP government allowed only union companies to “compete” for contracts. Taxpayers paid excessively for that, as the project was many millions of dollars over budget, causing the NDP to faintly exercise some form of restraint by changing

designs late in the process.

Most notable was the elimination of intersection overpasses and cloverleaf’s on what became known as the Nanaimo Parkway.

The land was procured and in fact still lies dormant at the Aulds Road, Mostar/Jingle Pot, Northfield, 3rd Street/Jingle Pot and 5th Street.

The result? Sluggish traffic movement throughout the Parkway, as typical increases in traffic due to ferry traffic and rush hours cause motorists to cautiously approach upcoming lights. This creates a chain reaction of starts and stops up and down the highway.

That’s not the worst of it, by a long shot. The resulting headon car crashes, injuries and even deaths at all of those intersections in the ensuing years would have been completely eliminated, if the proper overpasses and clover leaf exits were installed during construction. The north and south lanes on the Parkway would never have met within the city, making collisions with contrary traffic virtually impossible.

Of many well-documented NDP catastrophes (Fast ferries, Bingogate, etc.), perhaps the Nanaimo Parkway union-only construction was the most egregious. Not only did taxpayers get stiffed again for

the massive cost overruns, motorists and passengers have been injured and killed.

All because the NDP decided to pay back their big union supporters, complements of the public purse.

What next? More fast ferries?

Wait just a minute. Horgan announced BC Ferries is going to build five new ferries, and he would like to have them built here.

So much for BC Ferries being its own separate entity – it’s clear that the NDP views it as one of its political pawns.

There’s a good reason why BC Ferries has had their most recent vessels built in Europe. They’re more cost efficient, and the industry there is capable of handling the capacity of building more ships.

B.C. doesn’t have that capability currently, and labour costs are a big reason why ferries aren’t built at home. But will that stop the NDP? It didn’t before, as then Premier Glen Clark barreled ahead to create the doomed 1990’s fast ferries, which ultimately contributed significantly to the NDP’s demise.

What will the NDP do next? Take a good look at what they have done.

There’s a good chance they’ll do exactly the same thing, making it clear they haven’t learned from their mistakes at all.

BC CAN SPUR ENTREPRENEURSHIP BY CUTTING PERSONAL INCOME TAXES

THE FRASER INSTITUTE

BY ERGETE FEREDE AND CHARLES LAMMAM

E

ntrepreneurship remains a vital source of innovation, which helps grow economies and provide employment opportunities for British Columbians. Unfortunately, several recent studies have found fewer businesses are being started in BC (and Canada as a whole), pointing a long-term decline in rates of entrepreneurship.

This downward trend in entrepreneurship could have negative and widespread effects on BC’s

economic well-being.

Given the current state of entrepreneurship, there’s a growing debate over how government policies affect entrepreneurship and what policies could help reverse the decline. A common focus of these debates is tax policy.

Do higher personal taxes hurt entrepreneurs? If so, how much do changing tax rates affect entrepreneurship? Since BC recently increased its top personal income tax rate from 14.7 per cent to 16.8 per cent, these are timely questions with real consequences for British Columbians.

A higher income tax rate can affect entrepreneurship in two ways.

On one hand, it can discourage entrepreneurship because entrepreneurial activity is inherently risky, and entrepreneurs pay significant taxes on all incomes (labour income, capital gains or dividends) when they’re successful.

However, the tax savings for entrepreneurs are quite limited when they incur losses. Higher

taxes decrease the reward for entrepreneurs but do little to mitigate the risk, leaving them with plenty of risk and far less opportunity for reward.

On the other hand, with a higher income tax rate, entrepreneurs have more opportunities to reduce their tax burden through legal tax-planning techniques, and the potential tax-saving benefits increase with higher income tax rates. This suggests that higher income tax rates can actually encourage entrepreneurship, even if it’s not productive entrepreneurship.

So how do rising personal income tax rates impact entrepreneurship in practise?

A recent Fraser Institute study sought to answer this question.

The study analyzed Canadian provincial data from 1984 to 2015, focusing on how the top personal income tax rate affects entrepreneurship while accounting for other factors that also influence entrepreneurship such as demographics, business taxes and the state of the economy. To measure entrepreneurship, the

study uses the business entry rate, defined as the number of new businesses as a percentage of total businesses.

The findings are telling and clearly relevant for British Columbians. Increasing the top personal income tax rate is associated with lower rates of entrepreneurship. In BC, for every one percentage point increase in the top personal income tax rate (holding all else constant), 315 fewer new businesses would enter the economy over the long term (in this context, approximately a four-year span).

However, the BC government in 2018 increased its top personal income tax rate by 2.1 percentage points. Based on the study’s findings, we estimate that 662 new businesses will not start up in the province due to the higher tax rate.

Over the past 30 years, an average of 25,305 new businesses started in BC each year. Because the federal government also increased its top income tax rate by four percentage points in 2016, British Columbians can expect

the decline in entrepreneurship to be steeper. So relative to the average number of businesses created each year, increasing the top income tax rate by 2.1 percentage points will reduce the number of new businesses by 2.6 per cent.

The Canadian economy has experienced a decline in entrepreneurship for years. If BC wants to halt this decline and encourage entrepreneurship, reducing the top income tax rate would be a good place to start.

At the very least, if BC policymakers don’t want to exacerbate the decline in entrepreneurship, they should refrain from further increases in the province’s top income tax rate.

Ergete Ferede is associate professor of economics at MacEwan University and Charles Lammam is director of fiscal studies at the Fraser Institute. The study, The Effects on Entrepreneurship of Increasing Provincial Top Personal Income Tax Rates in Canada, is available at www.fraserinstitute.org

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: WWW.BUSINESSEXAMINER.CA. DISTRIBUTION: FOURTH WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Thompson Okanagan, 2017.

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MOVERS AND SHAKERS

AUGUST 2018

23

YOU DON’T HAVE TO LOVE PROSPECTING - YOU JUST NEED TO DO IT! You may even find success with an activity you thought wouldn’t work

SALES

for you, or that you were reluctant to try

JOHN GLENNON

W

hen you ask a salesperson what makes them so successful, their response is that they never stop prospecting.

Knowing how to prospect effectively is truly the lifeblood of sales.

Yet, so many sales professionals overlook the crucial element of having a prospecting plan. With a plan to follow, you can measure your efforts and results.

MOVERS AND SHAKERS CONTINUED FROM PAGE 21

largest circulation category of 12,500 and over. Reporter Marty Hastings received second place for Best Feature Story and third place for Best News Story, Jessica Wallace finished first with Best Historical Story, Associate Editor Dale Vass placed first with Best Business Writing, and Reporter Tim Petruck and Cam Fortems received third place for the Best Features Series.

Hops Canada, originally owned and operated by Joey Bedard, has been partially sold to Tk’emlups.

The sale, which involved twot h i rds of t he compa ny, saw Tk’emlups then providing capital to help develop the farming operation. The crop forecast is estimated at $3 million in hops at its peak. The operation is now being run by the Tk’emlups Indian Band.

The Wildlife Express at the BC Wildlife Park celebrates its 40th anniversary since its opening in 1978.

Cain’s Independent Grocer, located at Northills Mall on Tranquille Road, now offers an online shopping option at their website: yourindependentgrocer.ca. Customers must create a PC Express account to use the service.

The Bighorn Golf & Country Club has reopened under new ownership at their location at 1000 Clubhouse Drive.

Dr. Kaitlin Olson has joined the dental care team at Riviera Dental Clinic, located at #101 – 629 Lansdowne Street.

PENTICTON Glenn Mandziuk, current CEO of the Thompson Okanagan Tourism Association (TOTA), has been

The Mix A good prospecting plan includes several types of activities. Some examples include: outbound (cold & warm) calls, referrals, talks, mailings and networking. Unfortunately, most salespeople tend to use only a few, either because they have a certain comfort level with some activities, or a discomfort with others. Mixing your activities takes the pressure off of you and

named as vice-chair for the recently-formed Minister’s Tourism Engagement Council (MTEC).

The Ramada Penticton and Kettle Valley Station Pub has elevated employee Josh Roth to the position of Chef. Josh Roth has been named as the Manager for the Ramada Penticton.

Cheyanne Green has been named as the new Front Office Manager for the Sandman Hotel Penticton.

A new 35-unit townhouse development, The Riverside, has opened a display centre at 201 Wylie Street in Penticton. The development is facilitated by Azura Management (Kelowna) Corp. and is located in downtown Penticton.

Numbers have been released after local economic impact was measured for the 2018 Scotties Tournament of Hearts women’s curling tournament that was hosted earlier this year in Penticton. This year boasts a $3.8 million impact, with 70 per cent of the number going towards accommodations and restaurants, and 30 per cent towards shopping, recreation and entertainment.

The Penticton Regional Airport was recognized this year for its 76 years of air service, with its first opening being in July 1, 1941.

This year, the Penticton Flying Club (PFC) held an Airport Day celebration to commemorate the occasion.

The 71st annual Penticton Peach Festival will be held this August 8-12. The annual festival features premium entertainment, family fun activities, and food and other activities.

SUMMERLAND Okanagan Crush Pad has announced a new label entitled

can be enjoyable as well. If you are not comfortable with an approach, invest time to improve your skills, and ultimately your comfort level, to make other activities work for you.

The Action To achieve desired results, include in your mix both active and passive prospecting. For example, making outbound calls is active. You control whom you call, how often you call, how many calls you make, and what you say. Sending direct mail or an e-mail newsletter is passive you can’t control whether it is read, or if it generates a response. Passive activities may be more comfortable, but comfort may not be the answer to your prospecting challenge.

The Plan

– Free Form, which works with their recent organic certification.

The label features five wines, including: a skin-contact white, a Pinor Noir, a Cabernet Franc, an ancient method sparkling wine, and a Vin Gris. The Free Form Ancient Method 2017 and Free Form Vin Gris 2017 have been released, with the other three wines expected to be available this fall.

Summerland city council has approved the contribution of an air service study to take place at the Penticton Regional Airport.

The municipality has agreed to provide $3,000 from their Economic Development Fund for the study, which aims to put forward a business case for Air Canada to update their aircraft used on the Penticton – Vancouver route to accommodate more seating, in addition to schedule and service change possibilities. The study would also look at WestJet’s services to see whether it could accommodate an additional route to Calgary.

Local winery, Fitzpatrick Family Vineyard, presided by Gordon Fitzpatrick, has opened again for business after closures due to the Mount Eneas wildfire.

T he Rotary Beach dock repair project has been assigned a contractor and will begin construction in September. Campbell Valley Contracting won the $45,829 contract that will repair two docks that were damaged due to last year’s flooding.

VERNON July 13-15th marked one of the largest downhill biking races at SilverStar Mountain Resort. The Canada Cup, sanctioned by the International Cycling Union, and part of Cycling BC’s Downhill Premier Series, attracts competitors from all over the country to the

When you have decided which activities to pursue, put them on your calendar. Schedule your activities according to time, budget, resources and target audience considerations. A budget should accompany your prospecting calendar. Will there be labour, equipment, facility or print costs? These elements all factor into your choice of prospecting activities and their weight in your mix.

The Results Once you have chosen your mix, planned your actions, scheduled your activities and carried out your plan, what were the results? Where did your leads come from, and which activities generated the leads that translated into appointments?

You will probably find that a plan that reflects a variety of methods

will pay off. You may even find success with an activity you thought wouldn’t work for you, or that you were reluctant to try.

Each prospecting plan is unique, but all have elements in common: they should include a mix of activities that are feasible for your situation and have action steps for those activities based on resources available and scheduling constraints. As the saying goes, “If you don’t know where you’re going, how will you know when you get there.”

John Glennon is the owner of Insight Sales Consulting Inc, the authorized Sandler Training Licensee for the Interior of British Columbia. He can be reached at jglennon@sandler. com, toll free at 1-866-645-2047 or visit www.glennon.sandler.com

Okanagan area.

Foundation.

Sylvain Toutant, former CEO and President of DAVIDsTEA, has joined the True Leaf Medicine International Ltd. (True Leaf) Board of Directors as an independent member. Mr. Toutant has extensive experience in the beverage industry, having also formerly served as President of Keurig Canada, CEO of TC Global’s Canadian operations, President of Reno-Depot, and President and CEO of Quebec’s liquor board, the Société des alcools du Québec (SAQ ). Other board members for True Leaf include: Mike Harcourt, Chair, and Kevin Bottomley, Director of Corporate Communications.

Vernon’s Kiki Gardens Restaurant, located at 3411 – 30th Avenue, was voted “Best Chinese” and “Best of the Best Buffet” for 2018 in this year’s Best of the Okanagan Readers’ Choice for Okanagan Life.

SilverStar Resort’s Events and Terrain Park Manager, Paul Kenward, is congratulated on being named in this year’s SAM Magazine Top 10 under 30 list.

Community Futures North Okanagan (CNFO) welcomes Scot McNair to the team as their new Loans Coordinator. McNair was semi-retired before accepting the role, which was previously held

by Rob Short. He has extensive experience in the finance industry throughout the province.

Quickturn Production Machining Ltd., at 2000 11th Avenue – Unit #1, celebrated the 21st annual Quickturn Metalworking Excellence Awards. This year’s winners featured: Spencer Gulevich of Winfield with his Remote Control Truck project – 1st place; Ben Fabbi of Kelowna with his Toolmaker’s Clamp project – 2nd place; and Konrad Van Varseveld of Salmon Arm with his Ice Axe project – 3rd place.

The oldest printing and marketing firm in North Okanagan, Wayside, has taken over Lakeside Printing and will continue to provide a wide range of services to all clients in Vernon, Salmon Arm and Revelstoke.

Kandy Ruesch has joined the team at Royal LePage Downtown Realty, as their new licensed realtor.

After 13 years in business, local tea shop Tea Desire, owned by Heidi Aupers, will be closing its doors as of July 28th.

Farmstrong Cider Company, located at 4300 Maw Road in Armstrong, celebrated its grand opening on July 27th. The business makes, bottles and sells quality hand crafted small batch cider, and also offers a refurbished barn facility to rent for special events.

Neil Farmer, Vice President of Operations at A&W Food Services of Canada and resident of Vernon, has been appointed to the Board of Directors for the BC Cancer

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