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MARCH 2019



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Plainsman Companies Celebrates 50 Years Of Building Communities





Nespresso On Course For 100 Per Cent

President of 3rd Generation Homes Well-Prepared to Represent CHBA Members

Sustainability By



Cassidy deVeer Becomes First Female President of CHBA-CO


INDEX News Update


Kelowna 4 Salmon Arm


Penticton 5 Armstrong 10 Movers and Shakers 14 Greensheet 18 Maxine Dehard


Opinion 19 Contact us: 1-866-758-2684


E L OW NA - O n M a rch 1, t he Ca nad ia n Home B u i ld e rs’ A s s o ci at io n Central Okanagan (CHBA-CO) announced that local business owner Cassidy deVeer as its new president. DeVeer is president of family-owned 3rd Generation Homes, and now, is the first female to take on this role at CHBA-CO. “I am proud to represent such an outstanding board, executive and members,” Cassidy stated in a press release. “It is an honour to be selected to work for the residential construction industry in the Central Okanagan. With pressures on the residential construction industry from all levels of government, our role to advocate for our members has never been more important.” Cassidy founded 3rd Generation


Cassidy deVeer, president of CHBA Central Okanagan

Putting Community First Earns Major Award for Small Media Business Munday Media Scoops Premier’s People’s Choice at Small Business BC Awards BY VALORIE LENNOX

Canadian Publications Mail Acct.: 40069240

Homes with her husband Gerald in 2010. Both Cassidy and Gerald came from families that were involved in the construction industry. Cassidy herself entered the industry as a third generation builder, which was the motivation behind the company’s name. “I’ve been interested in construction ever since I can remember,” she says. “My parents tell a story about when I was about five years old and they bought me a Barbie Dream House for Christmas. I took one looked at it, and noticed that there were no stairs or elevator, and asked, ‘how the Barbie was supposed to get to the second floor?’ The ridiculous design bothered me and I barely ever played with it. My parents were so surprised that I cared so much about the practical layout


h e n To n y M u n d a y stood in front of 500 people at the Vancouver Convention Centre to receive one of 10 coveted BC Business Awards for his company, he put his community first. Present were Bruce Ralston, B.C. Minister of Jobs, Trade, and

Technology and Mary Ng, federal Minister of Small Business and Export Promotion. So Munday seized the chance to bring greetings from Oliver as Canada’s Wine Capital and also advocate for cross-Canada distribution of BC wines. The many wineries in the region cannot currently sell their product to all other provinces in

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Canada, limiting their market. So Munday accepted his trophy – and the chance to bring the #freemygrapes campaign to the attention of relevant ministers in both the federal and provincial governments. That level of community focus explains why 5,000 residents from Ol iver pushed Munday Media & Design to beat out a

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host of competitors and earn t he Small Business BC P remier’s People’s Choice award. The award is based on community support. Local residents enthusiastically supported Munday Media, recognizing how much the company had supported the community. SEE MUNDAY MEDIA |  PAGE 13


2 KELOWNA YLW Reaches Agreement With Canada Jetlines

Kelowna International Airport (YLW) announced it has reached an agreement with ultra-low-cost-carrier Canada Jetlines Ltd. to operate out of Kelowna. “We’re excited to welcome a new airline to the community,” said Sam Samaddar, Airport Director. “Adding another ultralow-cost-carrier to YLW will give residents more flight options, and visitors more opportunities to experience all that the Okanagan has to offer.” Canada Jetlines intends to provide ultralow fare service out of Kelowna, subject to the completion of the airline licensing process and the receipt of applicable regulatory approvals. “Jetlines is thrilled to announce future ultra low-fare service to the Kelowna International Airport,” said Javier Suarez, Jetlines CEO. “The Okanagan region represents a very significant leisure market for Canadians and we look forward to helping more people get to visit the Country’s only desert. We firmly believe that our fares should stimulate more tourism and travel in the region.” About Canada Jetlines Ltd. Canada Jetlines is set to become Canada’s first true Ultra-Low Cost Carrier (ULCC) airline, with plans to operate flights across Canada and provide non-stop service from Canada to the United States, Mexico and the Caribbean. The Company plans to commence operations with the Airbus A320 fleet, the most widely used aircraft for ultra-low-cost-carriers worldwide. Jetlines is led by a board and management

team with extensive experience and expertise in low-cost airlines, start-ups and capital markets. The Company was granted an unprecedented exemption from the Government of Canada that will permit it to conduct domestic air services while having up to 49 per cent foreign voting interests.

KAMLOOPS New Leadership at YKA Vantage Airport Group announced a change in leadership at Kamloops Airport (YKA), which involves exciting career opportunities within the Vantage network for two of its senior airport professionals. Managing Director Heather McCarley has accepted a role with Vantage Airport Group’s Vancouver-based Corporate Office, as Director, Operations. During her time in Kamloops, Heather has led the team through a period of positive growth and opportunity for both the airport and the region. Prior to her work with Vantage, Heather spent 22 years at Vancouver International Airport, where she built a strong operational track record on such diverse files as regulatory compliance, community relations, winter operations and emergency planning. Heat her w i l l rem a i n i n K a m loops through early March, when Ed Ratuski will assume the role of Managing Director. With more than 25 years in aviation, Ed is a long-time Kamloops resident who served as Airport Operations Manager at Kamloops Airport from 2010 to 2016. Most recently, Ed was a member of the Operations team at LaGuardia Gateway Partners, the Vantage led organization that

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MARCH 2019

is redeveloping the Central Terminal B at LaGuardia Airport in New York. This transition comes at a historic time for Kamloops A irport; in 2018, Y K A welcomed seasonal service to Toronto, invested in general aviation and community amenities with the reopening of the floatplane dock and park space, and welcomed a record 351,631 passengers, 10.6 per cent more than the previous year. “With our focus on people, performance and place, Vantage offers our people the chance to explore growth and leadership opportunities throughout our network of best-in-class airports,” said Lori Chambers, Senior Director, Operations, Vantage Airport Group. “In addition to ensuring continued strong leadership at Kamloops Airport, these appointments are a testament to Heather and Ed’s industry expertise, as well as the strength of Vantage’s global airport network.”

KAMLMOOPS 2019 Tourism Kamloops BOLD Hospitality Awards Winners Announced The 3rd Annual Tourism Kamloops BOLD Hospitality Awards presented in partnership with the Kamloops Blazers were a tremendous success! 175 people representing Kamloops tourism industry employees, employers, colleagues, friends and family were in attendance to recognize and celebrate Kamloops’ exceptional hospitality champions in the Valley First Lounge at the Sandman Centre. “The BOLD Hospitality Awards have honoured the best of the best in hospitality excellence for a third year.  All of the nominees and winners exemplify exceptional tourism ambassadorship. This is truly what makes Kamloops a warm, welcoming, remarkable tourism destination. T he leadership, passion and commitment these individuals deliver each day are what contributes to the success of Kamloops’ growing visitor economy – an industry that welcomes 1.85 million visitors and contributes nearly half a billion dollars to the local economy annually,” explains Beverley DeSantis, Tourism Kamloops CEO. A total of 46 nominees competed for the winning title in six hospitality categories. The full list of winners are as follows: Accommodation “foh” of the Year (Front of House) – Mike Kwok, Scott’s Inn; Accommodation “boh” of the Year (Back of House) – Laxman Rijal, Grandview Motel; Food & Beverage “foh” of the Year (Front of House) – Dominique Baird, Fairfield Inn & Suites; Food & Beverage “boh” of the Year (Back of House) – David Tombs, Terra Restaurant; Tourism Attractions Leader of the Year – Jordan Popadynetz, Kamloops Heritage Railway and Tourism Services Leader of the Year – Gordon Stamp-Vincent, Tastefull Excursions. “A resounding 40 per cent of the nominations this year were received by Kamloops visitors. This is a testament to the credibility of the awards program and speaks to the importance of remarkable visitor experiences,” added Steve Earl, Tourism Kamloops Board Chair. “Tourism is the fastest growing industry globally and the ability to compete for tourism dollars is fierce. However, our commitment as a cohesive industry to create memorable moments for our visitors helps to elevate Kamloops’ reputation and perception of a great place to visit.”

KAMLOOPS Best Year Ever at YKA Kamloops Airport announced traveler numbers for 2018, as compared to the same period from the previous year. 2017 2018 Change Q4 Travelers 85,428 94,710 9.8 per cent Year End 314,364 351,631 10.6 per cent Kamloops Airport has had an amazing year of growth in 2018, surpassing 2017 by 10.6 per cent and marking our best year for passenger numbers in the history of the airport. December 2018 was the best month on record for the Kamloops Airport with 35,132 passengers, and October through December marked the highest 4th quarter ever. Growth is anticipated to continue in 2019, and the return of Air Canada Rouge direct seasonal service to Toronto in June is anticipated.

VERNON True Leaf Medicine Completes Phase True Leaf Medicine International, a leading global cannabis and hemp wellness brand for pets, announced that the current phase of construction of True Leaf Campus – the Company’s cannabis cultivation and production facility – is complete. The completed phase includes a twostorey, 18,000 square foot central hub for the initial grow area, laboratory services, whole-plant extraction, and the production of therapeutic cannabis products for pets and their owners. The facility was designed to be scalable in more ways than simply adding grow space. In order to conserve capital expenditures while fully leveraging 40 acres of rare industrial zoned land, its modular design, phased approach, and flexible engineering of the central administration area allow True Leaf to expand easily for future phases and respond to the ever-changing cannabis market and regulations. True Leaf Campus was also designed to align with the Company’s growing method, which focuses on producing a premium medicinal product. That philosophy is reflected in the well-thoughtout interior and exterior build which includes the use of cutting-edge building materials that promote a sterile grow environment free of contaminants, including state-of-the-art air filtration, hospital grade finishes, and impermeable interior and exterior wall panels. “With the completion of this initial phase of True Leaf Campus, we are closer than ever to becoming a licensed producer of cannabis,” said Darcy Bomford, Founder and Chief Executive Officer of True Leaf. “Receiving our license and having our own cultivation facility to grow medicinal cannabis and support the research and development of legal medicinal cannabidiol (CBD) products for pets will take our company to the next level. We will be the first cannabis-for-pets company with this advantage.” True Leaf continues to work through the Health Canada approval process to cultivate and produce cannabis for True Leaf products. Depending on Health Canada timelines, approval is expected mid SEE NEWS UPDATE |  PAGE 3


MARCH 2019


to late 2019. True Leaf Campus will provide employment in Lumby, a hard-hit logging community of 1,700 in the northeast of the Okanagan Valley. The facility sits on an industrially-zoned 40-acre site owned by True Leaf with full local government support, so the Company is well-positioned to expand to meet future market demands.

VERNON MQN Sets Foundation For Next Generation Of Tradespeople For students stepping into trades training at Okanagan College, several new bursaries established by MQN Architecture and Interior Design will help provide a solid foundation. The MQN Architecture and Interior Design Awards for Vernon Trades will provide two annual $750 bursaries for any student entering a trades foundation program. A $1,000 bursary will be awarded annually to a woman entering a trades foundation program. “We believe in mentoring and teaching the next generation of designers and trades people. When looking at how we could do more, we decided providing financial support was the missing piece,� says Dora Anderson, a partner at MQN. “Had we not been given a hand up or support when starting out in our careers, who knows, we may not be here today.� MQN is one of the largest architectural firms in the BC interior, based in Vernon. The firm has a long history of working with the College, having been the architect for its Centre for Learning at the Kelowna campus. Most recently, MQN was the architect for the College’s new Trades Training Centre in Vernon. Anderson says their firm sees first-hand the need for more skilled trades people in the Okanagan, making the opportunity to work on the Vernon Trades Centre a special contribution to their community. “For students to see that they can get trained and stay home and support their community is pretty exciting,� she says. Anderson adds that creating a women in trades bursary was particularly significant for her and other female staff at MQN. When MQN started it was all male partners. Today the firm is managed by two male and two female partners.

SUMMERLAND Summerland Business Excellence Awards The Summerland Chamber of Commerce Business Excellence Awards nomination period had closed with a record 72 nominations being accepted. “We are extremely pleased with the response we have seen from the community�, said Chamber Executive Director David D. Hull. “The dramatic increase in nominations is directly related to the changes made this year in how the award recipients are selected�.  “In previous years the award recipient was determined by a voting process. The awards are intended to be a recognition of business excellence and not a popularity contest. This year each nominee will meet with a three-person panel adjudicating


their respective award category.� The Business Excellence and Community Awards Gala is set for Saturday March 30 at the Centre Stage Theatre. Tickets are $35 and are available on the Chamber website or by contacting the Chamber office.

PENTICTON Okanagan College Achieves Second LEED Platinum Award When it comes to green, Okanagan College is better than gold. Okanagan College can now boast of having two of the 14 LEED (Leadership in Energy and Environment Design) Platinum-certified buildings in all of Canada’s post-secondary sector. The College learned this week that its new trades building in Kelowna has been certified by the Canada Green Building Council (CaGBC). It is the second for OC – the first was the Jim Pattison Centre of Excellence at the College’s Penticton campus. LEED Platinum certification is the highest standard awarded in the rating system which measures green building. The system is in use in more than 160 countries. In order to achieve platinum a building must measure up across an array of factors, from the incorporation of sustainable building materials to water and energy efficiency to human-factor behaviours like recycling programs housed within a building. “You don’t have to look hard to find advances in sustainability across all the trades, from automotive to welding, so in expanding and re-invigorating our Kelowna trades training facilities, we set out to provide our students and employees with a world-class learning environment that would celebrate them, their chosen career paths and the future of the trades,� notes Okanagan College President Jim Hamilton. “Our institution has a reputation as a leader in sustainable building. We are proud of being able to raise the bar in sustainability and wouldn’t have been able to create spaces such as this without the help of forward-thinking builders like PCL (PCL Constructors Westcoast Ltd.), our industry partners, and the incredible community support and donations that made the project possible.� The provincial government contributed $28 million toward the $35-million, 10,000-square-metre Trades Complex project which involved new construction and extensive upgrades to existing facilities. The new building accounts for about 5,200 square metres of the overall project. Feedback from the building’s most important critics – students and staff – has also been glowing. “Students and staff have truly embraced the new building as their home from the moment it opened,� says Steve Moores, the College’s Dean of Trades and Apprenticeship. “I think it’s safe to say that the sustainability factor has contributed to their sense of pride in the space.� Moores has also witnessed how the building’s design has inspired industry and other post-secondary institutions. “We’ve had feedback from many people who have taken tours and asked about how we were able to incorporate certain technologies and sustainability features, and what it meant for the training environment. One of the other benefits of the building is that it has already proved itself as a wonderful model for others in terms of what can be achieved.�

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s March rolls in like a lion or a lamb (can’t tell yet – still snowy and coldest February on record in the Okanagan) – the news is all about budgets, taxes, tax reform, election fever and AGMs. Is it the same every month? Maybe it is. It was encouraging to receive the Canadian Chamber’s “Fifty Years of Cutting and Pasting: Modernizing Canada’s Tax System” last week. Chambers have been pressing for a Royal Commission for quite a long time, and this study will help move that initiative forward. We understand that the federal finance minister is listening – it is an election year, after all – and the document includes important initiatives brought forward by chambers across the country. In November, we heard that the finance minister based some of his Economic Update statements on a range of Chamber

policies. Best line out of the document was “the last time Canada undertook a comprehensive review of its tax system, humankind had yet to set foot on the moon.” We were delighted to be part of a four-partner team presenting Kelowna’s first Economic Scorecard on February 11. We had a full turnout at a Chamber luncheon and pre-media briefing. Now the entire document is posted on the Chamber website, where it will be housed as we invite feedback, lively discussion, and in less than a year, begin planning for the next Scorecard, to be published in 2022. Our three partners were the City of Kelowna, Okanagan School of Business and the University of British Columbia Okanagan School of Management. Kelowna scored in the middle of the pack; 12 social and 12 economic indicators, across a range of 17 similar-sized and positioned cities in Canada, the US and around the globe. BC Budget 2019 got a B- grade from the Kelowna Chamber. We thought good things included: Balanced budget, Tackling affordability head-on, Continued investments in housing, Enhanced Child Opportunity Benefits, improving workplace flexibility, CleanBC credits and incentives, Matching Feds’ accelerated capital cost allowance; so that provincial and federal taxes on this item are in sync.

Less good things included: No action to make the spec tax more fair, Double-dipping on the Employer Health Tax & MSP premium payments for 2019, No real action to incent business competitiveness, especially for small- and middle-sized enterprises. Concerns included: Climbing corporate tax rates – costs which are weighing down the backbone of BC’s economy: now 27 per cent. The Government did a good job at their required balancing act and identifying challenges that lie directly ahead. We’re concerned about spending increasingly falling on the backs of business; and the questions of “what lies around the corner?” “what can’t we see that is coming?” “are storm clouds gathering?” Speaking of budgets, the Federal Budget will be tabled Tuesday March 19, and our post budget recap breakfast will be Wednesday morning March 20. We’ll host experts from KPMG LLP who will give us all the deep background from Ottawa; and, did I mention? It’s an election year. Should be interesting. We supported the Canadian Chamber in their Day of Action on Bill C-69 February 20 (Lots happened during Chamber Week Feb 18-22). Writing letters to our MPs, letter for the Canadian Chamber to take to the Senate Committee. There has been lots of coverage,

We host the Mayor of Kelowna, Colin Basran, in our Annual State of the City message in early April. A sidebar this year is our reaching out to three former mayors who are living in Kelowna: the venerable Jim Stuart; Walter Gray; and Sharon Shepherd. We’re hoping having four mayors in the room at one time will create some lively interaction and more than a few strolls down memory lane. And of course, it’s policy time – deadlines looming for the BC Chamber draft policies in March – our Policy Advisory Committee is busy writing, researching, and making numerous phone calls to other chambers with questions, requests for support, and generally trying to create tightly written recommendations to take to the AGM in May and then to government. I want to welcome our newest members this month: Dr DJ Wombold; Electric Ninja; That Cleantech Copywriter; The Fireplace Den; Associated Painters & Restoration Inc.; Family Enterprise Xchange; Little Owl Academy; A Touch of Austria – Ad Lib Art Gallery; Doortech MFG & Distribution LTD; Primera Projects; Simba Tech Inc. and Create Solar. Welcome all! Dan Rogers is Executive Director, Kelowna Chamber of Commerce

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and clearly, more to come on this hot topic. The heart of the matter urges the federal government to address Canada’s broken regulatory system and the inability domestically to build the energy infrastructure needed to drive Canada’s economy. Our Top 40 Over 40 Presented by BDO LLP has just hit the media – we’ll be featuring 40 deserving Honourees between now and July, with a bang-up party to celebrate all 40 sometime in late July or early August. We can’t wait to see who makes the cut – we already have a ton of nominees, so there will be no shortage of qualified individuals for our independent judging panel to assess. Stay tuned. Other current highlights: we host Former Prime Minister Stephen J. Harper right here in Kelowna on March 12. Newly minted author of Right Here, Right Now: Politics and Leadership In the Age of Disruption, Mr Harper will conduct an “In Conversation” address following a luncheon at the Delta Grand which has sold out once; we added more seats and it’s just about sold out again. Short of moving to a football stadium, I think we maxed out. There’s a lot of affection for, and interest in, Mr Harper here in the valley, home as we know to a ton of Alberta expats and one or two conservatives and political junkies.

- Dr. Peter Legge

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MARCH 2019





agle Homes is excited to invite any and all to their new location at 1190 – 51 Street NE. As a family owned business, Eagle Homes is proud to be a local provider of high quality and affordable modular homes. Manufactured in a climate controlled and environmentally friendly facility to ensure both high quality and low footprint, they pride themselves on being the most trustworthy modular

housing brand in BC. Go to www. to browse through their beautiful selection of floor plans and décor options. ••• Taste! 2019 is back with the next delectable dinner taking place on March 9th at Jack Sam’s dining room at Quaaout Lodge. This incredibly popular event showcases Chef Chris Whittaker and his team’s culinary talents with a locally inspired four course themed dinner with beverage pa i ri ngs. At Quaaout Lodge guests are invited to experience the unique culture, rich heritage and breathtaking natural attractions of the First Nations landscape. Go to www.quaaoutlodge. com to book your tickets. ••• There is a significant buzz in and around our City as Mayor Alan Harrison and city council plan for local legislation that will ban single-use plastic bags in Salmon Arm as of July 1st.




idy i n g up h a s b e come trendy, as de-cluttering for your home recently became a hot topic thanks to Netflix, not to mention a handful of reports on how organization can help with your productivity, and even your mental health. Spring is a good season for tidying up your business before we move into the busy season here in the Okanagan. Let’s start with your office space…is it an organized mess, or just a mess? Of course, it’s also tax season, so clearing and organizing files is a good start. Clean and sturdy boxes can help sort paperwork into keep, recycle, and shred. Keep your tax records, of course, but recycle brochures, catalogues, old magazines and more. You can then go through the “keep” box in more detail, grab some file folders, and finally put paperwork into a filing cabinet. There are many services that will securely take care of your shredding, including charitable events a few times a year. As for your office space? A good

dusting may do the trick, or simply moving the furniture for a refresh of the room or area. Staff room? Involve employees in a clean out and turn it into a team building afternoon. Making sure your digital assets are in good shape as well. If your website needs a refresh, make a plan to review the content, make some edits, and think about whether or not it’s time for a rebuild or restricting the pages. Have you checked your social media accounts lately? Who has access or knows the passwords? Make a list of networks where you have accounts. Starting with Facebook, check the list of administrators on your page and remove those who shouldn’t have access. Twitter, Instagram, and other networks – make sure you know the accou nt i n fo. Resetti ng passwords is a good task for the spring, along with keeping them in a safe place and noting who has access. Consider these as important as knowing who has a key or security code to your front door. And vary your passwords for extra security. Finally, take some time to make sure your business connections are healthy. Check in with your service providers to see if you have the right service options, or if you can reduce your monthly bill. And re-introduce yourself and your business to your chamber and other organizations. Kim Kirkham is Executive Director at the Penticton & Wine Country Chamber of Commerce. She can be reached at 778-476-3111 ext. 102.

At the same time the City will commence its curbside organics program. While change can take some time to become the norm we at the Chamber applaud the City for both of these new programs. ••• Wa r ren a n d C h er yl K e en , owners of V&C Courier, are excited to offer their services to the Shuswap region. Providing reliable and affordable delivery services, V&C Courier serves Salmon Arm, Tappen, Sorrento, Blind Bay, Enderby, Sunnybrae, Sicamous, Canoe and the larger

Shuswap areas. They provide hot shot service, business mail and bank deposits, flower and gift delivery, and more. V&C Courier is fully licensed, fully bonded, fully insured and fully committed to get your parcel to its destination! To find out all that V&C Courier has to offer, call either Warren or Cheryl at (250)832-0727. ••• T he boa rd a nd sta ff of the Ch a m b er of Com merc e a re busy getting ready for our Annual General Meeting which is scheduled for Wednesday, March

13th at the Prestige Habourfront Resort. This luncheon also includes election of our board for the 2019/2020 term. We will also present the results of our 2019 membership survey which will be used to help us in formulating our 2019/2020 work plan. Go to for more details. Corryn Grayston is the General Manager at the Salmon Arm Chamber of Commerce. She can be reached at (250) 832-6247 or

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MARCH 2019

NESPRESSO ON COURSE FOR 100 PER CENT SUSTAINABILITY BY 2020 Sarah Moores Reveals Why She’s Passionate About the Nespresso Brand


K ANAGAN - Nearly 8 months in, Sarah Moores is loving her job as the Nespresso Professional Territory Manager for the Okanagan/ Northern BC/BC Interior and Kootenays. A long-time Okanagan resident, Sarah joined the company August of last year, bringing nearly 2 decades of customer satisfaction and hospitality experience with her. “A s som e on e who em braces the Okanagan lifestyle, I was attracted by Nespresso’s commitment to sustainability and ethical practices,” she says. “The whole brand works together as one big team, from the farmer to its distributors, and it has been an amazing company to work for.” The Nespresso brand began in 1996, providing premium products and customer service to world-class hotels, restaurants, and cafes. Served by over 750 of the world’s top chefs, Nespresso has formed important partnerships with associations of renowned gastronomists,

Nespresso products are served by over 750 of the world’s top chefs Chefs and Sommeliers around the world including multiple Michelin Star Restaurants. In 2003, they col laborated with the Rainforest Alliance to launch the Nespresso AAA Sustainable Quality Program, a unique responsible coffee sourcing standard. This was eventually followed by the launch of Positive Cup in 2014. Since then, Nespresso has been increasingly sourcing top-tier coffee from AAA farms, enabling and encouraging the recycling of all Nespresso capsules, and working to reduce the carbon footprint of every cup of coffee. “ We o f f e r a z e r o w a s t e

recycling for our used capsules,” says Sarah. “The recycling program is free for our Professional customers, and we strongly encourage everyone to take advantage of this. We work closely with Canadian farmers, providing them with the recycled grounds, while sending the recycled aluminium to the automotive industry.” Nespresso is finding growing demand in office spaces where the product serves both the employees and customers of these businesses. “We’re seeing more and more companies looking to offer their employees and clients quality coffee solutions in the office,” Sarah continues. “We have brilliant machines that can create flawless milk-based espresso drinks in seconds. This is very appealing for businesses like car dealerships, resorts, client care establishments and busy restaurants.” As a local representative for Nespresso Professional, Sarah M o o re s u s e s h e r e x te n s i ve knowledge of food service and customer care to bring premium coffee solutions to all Okanagan businesses and prides herself on knowing her client base, their needs and has become a valued business partner. Fi nd out more at w w, or by emailing

Sarah Moores (pictured) is the Nespresso Professional Territory Manager for the Okanagan/Northern BC/BC Interior and Kootenays PHOTO CREDIT: JOEL JEFFREY

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MARCH 2019





he start of a new year is a good time to focus on the health of your business and your employees. Find out how a wellness program can give you a kick start. In spite of an increased focus on the overall health and wellness of employees, many efforts in this area remain concentrated on traditional health concerns (i.e., employee dental and drug plans) or safety and security issues. As the personal and professional

The input and commitment of employees is vital to building and maintaining a robust wellness program that can addresses the needs, priorities and interests of those who will participate, as well as their dependents

lives of our employees continue to intertwine, and thus provide increased pressures and demands from all areas, it becomes more important (both from a practical and cultural perspective) for employers to be aware of the ways they can support not only the physical side of employee good health, but also the emotional and social aspects. With some innovative thinking and a minimal amount of time and cost, a focus on “wellness” can significantly and positively impact

culture, employee engagement and attendance. The specifics in terms of how your organization’s Wellness Program is developed, implemented and promoted should be unique and reflective of your culture and values – and also dependent on your current and medium to long-term needs. “Rome was not built in a day” and neither is an effective Wellness Program. Instead, laying out a road-map that includes short and long-term initiatives, ongoing

activities and incentives, and formal supports (i.e., Employee Assistance Program) that will build momentum and integrate a feeling of wellness into the cultural fabric of your organization is the key to sustainability and success. The input and commitment of employees is vital to building and maintaining a robust wel l ne ss prog ra m t h at c a n address the needs, priorities and interests of those who will pa r ticipate, as wel l as thei r dependents. To that end, the d evelopment of a Wel l ne ss Com m ittee is a necessa ry component of a ny wel l ness program. Surveying team members to understand what they would like to have included in a wellness program is time wellserved. Furthermore, employees should remain involved in the process to keep things ontrack, supporting initiatives

and addressing ongoing and/ or changing wellness needs and concerns. Although requiring the support and buy-in of senior leadership, this Committee is best-served as an employeedriven group with a significant amount of autonomy to make decisions and drive outcomes. Awareness and improvements in overall health and wellness will only serve to benefit employees – and in turn the organization. Why not start working on putting together something that works for you and your employees? You will not be disappointed in the results – and neither will your team. Marci Hammonds is an HR Consultant with Chemistry Consulting Group. She offers more than 20 years experience in the area of human resources and recruitment.



If we don't measure the activities that generate income for us, the leading indicators of success, we can't effectively manage them

plan, or cookbook, is the answer to that problem. Copyright 2018 Sandler Training and Insight Sales Consulting Inc. All rights reserved.

John Glennon is the owner of Insight Sales Consulting Inc, the authorized Sandler Training Licensee for the Interior of British Columbia. He can be reached at jglennon@, toll free at 1-866-645-2047 or visit



hat is the ideal mix of daily and weekly activities – the mix that best supports our income goals? We should know. If we have a personalized daily “recipe” for daily and weekly progress toward key activity benchmarks, also known as cookbook or a behavioral plan, we can identify exactly how many dials we need to make, how many conversations we need to have, how many referrals we need to ask for, and so on… every single working day. Here are three reasons why it’s important to closely analyze our own performance history, set up such a behavioral plan, follow it, and track its results over time. 1.   A behavioral plan gives us a victory to celebrate every day. If we only keep score when we sell something, the next could be months down the road, depending on our sales cycle. That’s a long time to wait for a win. Sometimes we will compensate for this by celebrating a presentation that “went well” – but all too often that turns out to be a false positive. On the other hand, if we complete our behavioral plan for the day, that’s a victory, regardless of whether a deal happened to close that day or not. We are mathematically closer to bringing about the outcome we want. That’s a win! 2.      A behavioral plan keeps us on track. We’re making steady, incremental progress each day. We’re not stressing ourselves out and reducing our effectiveness by bunching all the business development activities into the last few days of

the month. 3.    A behavioral plan gives us a tool we can use to course-correct if we need to. If our behaviors are not producing the outcomes that we want, we’re going to pick up on that when we track our own numbers. We can then make adjustments in a very specific way. We can decide for ourselves, based on our own data, what specific daily and weekly activities will need to change, and by how much, to deliver the results we want. That’s a lot more meaningful than simply telling ourselves “I need to close more deals.” You may have heard the old saying, “You can’t manage what you can’t measure.” It’s widely attributed to Peter Drucker, but it appears to go back to well before his time. Whoever came up with it, the idea is worth considering closely. If we don’t measure the activities that generate income for us, the leading indicators of success, we can’t effectively manage them. Too many salespeople make the mistake of measuring only the outcome of their behaviors, the lagging indicator: the closed sale. As a result, they miss out on the opportunity to measure, and manage, all the steps that take place before that sale closes. The personalized behavioral

Our office welcomes Hanan Campbell Hanan’s area of practice include: • Business Law • Construction Law • Project Management Hanan comes to us as a former Associate General Counsel with the utility company EPCOR. Hanan is a member of the Canadian Bar Association and sits on the Federal Judicial Advisory Committee for Alberta. She is licenced to practice in both British Columbia and Alberta. 107-13615 Victoria Road North Summerland, BC Phone: 1.778.516.2675 Fax: 1.778.516.2676

203 Vermilion Avenue Princeton, BC Phone: Fax:


MARCH 2019




he T hompson Okanagan Tourism Association (TOTA) is a not-for-profit society which represents business and community tourism interests throughout the region and has been driving the message of Sustainable and Responsible Tourism Development and Delivery since the release of the Thompson Okanagan 10 year Regional Strategy “Embracing Our Potential” in 2012. Over the past year and certainly over the past few months TOTA has seen the culmination of their efforts and the hard work of regional tourism stakeholders by being recognized with several prestigious tourism awards worldwide.  In early 2018, the Thompson Okanagan was named the Responsible Tourism Destination of the Year by the World Travel and Tourism Council. Not long after TOTA received both North America’s Responsible Tourism Leader

Award and the World’s Responsible Tourism Leader Award, in separate events hosted by the World Travel Awards in Jamaica and Lisbon respectively. 2019 has started off in the same direction receiving North America’s Responsible Tourism Leader for the second consecutive year and being named in the Top 100 Green Destinations worldwide. We, as a tourism industry, need to take a strong leadership role to ensure our destination — which we all call home — is not negatively impacted by its developments and programs. The honour of our Association and our region receiving these important international recognitions show we are collectively on the right track with our focus to advance responsible and sustainable tourism management approaches. Such positive outcomes do not happen without a great deal of help and leadership. Without the support of Destination Canada, BC Ministry of Tourism, Arts and Culture, Destination BC, each community, non-governmental organizations, corporate partners, and our 4,500 industry tourism stakeholders, this recognition would not be possible. The Region’s many accolades are, to a significant degree, the result of the ambitious strategic program “Embracing Our Potential.” This 10-year regional tourism strategy

has an aim to maximize the benefits of the region’s popularity, while simultaneously protecting its natural, cultural, social, and economic heritage. To date, individual actions under the strategy have included the installation of

more than 1,000 electric-car charging stations at key tourism locations; the establishment of Human Resources, Indigenous Tourism and Accessibility Tourism strategies and Specialists; a series of free online webinars to help local

tourism stakeholders operate more sustainably; regional rail trail initiatives; and usage of “Big Data” to market and attract visitors at the right time, to the right locations, with the right commitment to the future protection and understanding of the region, and much more. In late 2017, the Thompson Okanagan Region was officially certified as the first destination in the Americas to have successfully achieved the Biosphere Destination accreditation from the Responsible Tourism Institute. The designation showcases that the Region is both undertaking and committed to the 17 sustainable development goals (SDGs) set out by the United Nations and the World Tourism Organization. The Thompson Okanagan attracts more than four million visitors annually generating over $2.2 billion in direct revenue, making tourism the region’s top economic driver. It is TOTA’s aim, through the focus on Responsible Tourism, to ensure that for decades to come, the region will have a healthy and sustainable economic, social, environmental, and cultural future. Glenn Mandziuk is President and Chief Executive Officer of the Thompson Okanagan Tourism Region. He can be reached at ceo@

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MARCH 2019

Residential Market Runs True To Form For Time Of Year


ELOWNA - Residential sales for the region of Revelstoke to Peachland rose to 407 in February, up from January’s 310 and December’s 324, yet 19 per cent fewer than this time last year reports the Okanagan Mainline Real Estate Board (OMREB). “Despite a cold snowy February, the market behaved true to form for the time of year, picking up from the last couple of months,” comments OMREB President Marv Beer. Other indicators further signifying a shift away from the strong sellers’ market of the past several years include an increase in new listings, a growing inventory of homes for sale and lower average pricing. New listings were 965 compared to January’s 913 and 912 this time last year. The supply of homes for sale continues to climb, currently at 3201 compared to about 2300 a year ago. Average price, at $490,760, was on par with January at just 2 per cent higher and 4 per cent lower than last year. In keeping with more activity, the average number of days to sell a home was 88 versus January’s 102 and last year’s

89. Comparing this February’s average price to last year by housing category shows single family residences averaging $596,372, just 1 per cent lower than last year, whereas the average price for condominiums was 10 per cent lower. Pricing for townhouses averaged 4 per cent higher. “It’s not really surprising to see the largest price movement in the condominium category, given the volume of new condos that continue to come available and the shift towards construction of smaller, more affordable condo units,” says Beer. “The increase in townhome pricing could be due to sales of new, more upscale units or competition for relatively scarce units of this type, or a combination of both factors.” “I imagine no one is surprised that single family unit pricing has, so far, stayed stubbornly consistent. Despite two-parent families with children consistently the largest group of home buyers in the region, we’re still lacking a supply of affordable single home units to meet their needs – a need that won’t be met through more government

housing-related ta x and stricter mortgage rules,” Beer contends. It’s important to take steps to protect your interests and reduce risk when making a financial transaction as significant as buying or selling a home. Home sellers can benefit from the market knowledge and resources a local real estate professional can bring to bear in pricing the property and executing a marketing plan, including appropriately positioning the property on MLS and across multiple real estate portals. Home buyers can benefit from a local professional’s knowledge in evaluating properties for sale and ensuring an offer to purchase includes appropriate conditions and terms. Both buyers and sellers can benefit from a real estate professional’s skill and practice in negotiation. OMREB serves three diverse markets within the region: the Central Okanagan Zone (Peachland to Lake Country), the North Zone (Predator Ridge to Enderby) and the Shuswap- Revelstoke Zone (Salmon Arm to Revelstoke). For detailed statistics, by zone, visit


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MARCH 2019

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AMLOOPS - Spring is the season of f resh sta r ts: new clothes, spring cleaning, and sprucing up the house and garden. For Kamloops residents th in king of a make-over this year, for either home or business, Kamloops Paint and Window Coverings owner Aubrey Dangerfield is ready to help. One advantage of Dangerfield’s i ndependent paint and window coverings store is that he can br i n g i n pro du c t s a nd determ ine prici ng that matches the local market. At big box stores, decisions on the products that line the shelves and how those products are sold are made at a corporate head office thousands of miles away. Dangerfield makes those decisions based on the Kamloops climate and the taste and budget of local


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residents. “We can be more customized and offer more personalized service for everyone who comes to our store,” he said. He focuses on quality and longevity. The store stocks Benjamin Moore paints, including colour-rich Aura, environmentally friendly Natura, budget-friendly Ben plus specialty products for floor, rust control, and even instant chalk boards. For window coverings, the store carries Hunter Douglas, ShadeOMatic, and other quality brands. “The sun is coming and we have clients investing in window covers now to keep their homes cool in July and August,” Dangerfield said.

Established in 1985, the store is known for helping property owners achieve their renovation goals, providing the perfect product match, knowledge, and a high level of service from the store’s experienced staff. Dangerfield has been in the business for 25 years and sales representatives Steve Bath a nd Patrick Ferrigan have, respectively, 31 years’ and 25 years’ experience. L o c ated at 7 7 1 Not re Dame Drive in Kamloops, the store is open from 7 a.m. until 5:30 p.m. Monday to Friday and from 8 a.m. until 5 p.m. on Saturday. For more details and inspiring images of beautiful spaces, visit



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Ready to help with your projects are Kamloops Paint and Window Coverings experts (left to right) Steve Bath, Maxine Curtis, and Patrick Ferrigan

hinking today that March came in like a lion, so it has to go out like a lamb! Many in our business community are looking forward to spring – and with it, program changes, menus updates, community cleanup projects and planning for summer events. Happy to welcome some new businesses and chamber members to the community! Excited to see some under 40s taking the plunge to start their own business or purchase an existing one. Hope that you will have a chance to meet Melanie Anderson – Full Circle Memory Beads, Devin Felker – Beacon Electric, Todd Schweb and Lorraine Smith – Swanson Mountain Fitness, and Dallas Ingbrigtson – Armstrong Bakery. Next Business After Business is March 20 hosted by

OK Tire Armstrong 5:30 – 7:30pm. Congratulations to Nor-Val Rentals who was awarded the ‘2019 Rental Store of the Year’ at the Canadian Rental Association show and banquet in January. Well deserved – great community supporters! Thank you to Deb McLelland, of onBOARD Training, who presented a motivating governance session this month. Board members of the Enderby & District Chamber of Commerce, Sicamous Chamber of Commerce, NOTRA, Armstrong Gymnastics Club, Asparagus Community Theatre and BC Small-Scale Meat Producers Association joined board and staff of the Armstrong Spallumcheen Chamber of Commerce for this event. We know we have said it before – but we love partnerships! Thanks to support from the iNFOTEL Multimedia, Splatsin First Nations, Township of Spallumcheen, City of Armstrong, City of Enderby, Interior Health, Community Futures North Okanagan, NEXUSBC and all the vendors and job seekers, our first ever North Okanagan Shuswap Job Skills, Employment & Business Showcase on March 11th was a benefit to both job seekers

and employers and will become an annual multi-community event. Community Excellence Awards Saturday April 27! Nomination forms available now! Nominate a deserving business within Armstrong Spallumcheen for recognition in the following categories: Rising Star – sponsor Chris Heidt Tekamar Mortgages; Micro Business – sponsor VantageOne Credit Union; Small Business of the Year – sponsor Blackwell Building Movers; Mid-Size Business of the Year – sponsor North Okanagan Community Futures; Corporate Business of the Year – sponsor Hub International Barton Insurance; Employee of the Year – sponsor Shepherds Home Hardware; Revitalization & Innovation – Kohler; Hospitality & Tourism – sponsor Township of Spallumcheen; Organization of the Year – sponsor Okanagan Restoration Services; Volunteer of the Year – sponsor City of Armstrong. Patti Noonan is the Executive Director at the Armstrong Spallumcheen Chamber of Commerce. She can be reached at (250)546 8155 or


MARCH 2019


President of 3rd Generation Homes Well-Prepared to Represent CHBA Members CASSIDY DEVEER CONTINUED FROM PAGE 1

of the house. “As a kid, I would go to work sites to help tidy up, sweep, clean, and organize lumber and mouldings. I was found much more often with my dad in his workshop, while my brother would be in the kitchen with my mom. My dad would let me use the power tools with him and never once told me I couldn’t help him because I was a girl. He always loved and encouraged me to be with him.» “I got into design a bit later. When my family would build a new house, my mom would let me design my own bedroom and bathroom. I always enjoyed that part of the process and would spend a lot of time on the design. I would also draw up framing details for my dad, so he wouldn’t complain when I gave him a crazy idea for built-in niches.” Eventually, Cassidy and Gerald founded 3rd Generation Homes. In its first few years, the business was steadily growing when Gerald fell ill with symptoms of Crohn’s disease. “While my husband was recoveri ng, I took over as the company’s president,” she says. “I’ve continued as president ever since, and Gerald eventually came back and joined me as our Vice President. “I get a lot of odd looks, especially when people ask me what I do. People make so many assumptions when they find out I’m a part owner of a construction company. I’ve had people walk up to my husband and give him their business card, or ask if I’m my husband’s bookkeeper or designer. The little jokes used to bother me, but I’ve since learned to turn situations around. Instead of making me angry, I can laugh about it and challenge people on their narrow-mindedness.” Over the last year-and-a-half, Cassidy has become heavily involved in the CHBA, serving on the executive board before her appointment as President. As Vice President, she has represented the Central Okanagan region in several trips to the province’s capital. “We went to Victoria in the Fall, meeting with many MLAs from different parties, including the Minister of Housing,” says Cassidy. “Getting to talk to them and share our members’ perspective is a key part of this position. “ T h i s c o m i n g y e a r, t h e

“This coming year, the association’s main focus is on continuing to bring value to members. We want to increase awareness that consumers should continue to work with CHBA members, looking at our member list as a good place to start when choosing a contractor. We also want to strengthen our relationship with the government, focussing on advocacy issues.”

Cassidy deVeer (third from right) in Victoria representing CHBA members


association’s main focus is on continuing to bring value to members. We want to increase awareness that consumers should continue to work with CHBA members, looking at our member list as a good place to start when choosing a contractor. We also want to strengthen our relationship with the government, focussing on advocacy issues.” In a recent press release, she stated, “Our goal is to advocate for policies that are good for the residential construction industry, consumers and government.” Cassidy believes that more women are beginning to see the construction industry as a viable career. Increasingly, she is seeing more female tradespeople on Okanagan work-sites. «As women we add great diversity to the work force and think about solving problems differently than men,” she says. “Every company that has a diverse workforce benefits from it, as long as they can create a culture of inclusion.” “There are lots of opportunities for women in construction right now. The work environment has changed, and it’s not as difficult for females to get hired right now even though there is still a long way to go. Everybody is more open-minded now, and there are so many great opportunities.”

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MARCH 2019

PLAINSMAN COMPANIES CELEBRATES 50 YEARS OF BUILDING COMMUNITIES Kamloops-Based Company Continues to Thrive in Western Canada Construction Industry


AMLOOPS - Celebrating its 50th anniversary last year, Plainsman Companies is continuing its storied history of construction and development across Western Canada. Operating out of its head office in Kamloops, the company has extensive experience in development, construction and management for both commercial and residential projects. The company was founded in Saskatoon in 1968 by Harry Koehn, who was the main shareholder. “Shortly after, the economy in Saskatchewan took a severe downturn,” says current owner and President Jim Thomson. “As a result, the Company broadened its horizons and expanded to Manitoba, Alberta, and BC in order to survive and prosper.” By 1980, Plainsman had grown to include 6 branches, including a Saskatoon head office that employed around 100 people. At its peak, the company was building over 150 single-family homes, 350 multi-family homes, as well as numerous commercial office, warehouse, shopping centre, and industrial projects each year. “Plainsman was an Industry leader in energy efficient building technology and participated in a super energy efficient demonstration housing project in conjunction with the Saskatchewan Research Council in the early 1980’s,” says Thomson. In the mid-1980s, just as the company was on the verge of going public, Western Canada experienced its infamous economic collapse and sky high interest rates, which devastated the economy, tanking the Western Canadian real estate markets. While this collapse took down many high-profile construction and development companies, Plainsman survived thanks to strategic restructuring and a series

“We have experience in owning, building, and managing structures - not just building them. This means that we know what the customer is going through, and know exactly what they need from us. They want good value for their money and a high quality finished product that’s made with common-sense building practices. We can offer that.” JIM THOMSON PRESIDENT OF PLAINSMAN COMPANIES

of significant contracts. “Some notable jobs were, Woodland Manor, a 96-unit strata complex in Kamloops, the Columbia 300 professional building, Kamloops Overwaitea (the largest grocery store in BC at the time), Summit Drive Shopping Centre, McDonald Park Plaza in Vernon, Forestry District Offices in McBride and Salmon Arm, DFO regional office in Kamloops, as well as several restaurants and banks,” says Thomson. “Once the market started to recover in the late 1980s Plainsman got back into building custom homes, multi-family, and strata apartment projects as well as developing commercial projects for themselves and others.” In 1987, Thomson purchased the outstanding shares from Koehn, relocating the head office to its current location in Kamloops. T homson has been w ith the company since 1980, and is a respected leader in both the Canadian construction industry and the Kamloops community. He has accumulated over 45 years of construction, development, and property management experience, and holds multiple credentials.


The Village at Thomson Lake is a Plainsman project currently underway in Hinton, Alberta PHOTO CREDIT: XR 3D RENDERING

Thomson has served as president at all three levels of CHBA, local in 1994, provincial in 1997, and national in 2003. “The Kamloops branch has been in operation since 1969,” says Thomson. “I initially came to Kamloops in 1983 to work on a 96-unit project. The project’s original developers went into receivership and Plainsman bought the project out and finished it off. “I was sent in to clean up the situation, but what was supposed to be a six-month stint in Kamloops turned into a life long stay. I loved it here, so when I took over the company, I decided to use it as a base. I have four boys, and all but one were born here - it’s home.” Currently, two of Thomson’s sons are working with the business. Though Thomson plans on remaining at the helm for years to come, a future transition to the second generation is likely. “Plainsman has specialized in design-build, lease-back projects,” he says. “We have considerable experience in LEED certified buildings, and have the distinction of developing and constructing the first LEED certified commercial buildings in Kamloops. “Some notable commercial retail office projects in Kamloops including 301 Victoria Street, (TD,

Congratula�ons on your 50 year anniversary! We are proud to support you. Kamloops: (250) 372-8811 Chase: (250) 679-3180 BC Toll Free: 1 (800) 949-3362 Email: Website: #300 – 272 Victoria Street,

Kamloops, B.C., V2C 2A2 – above Sco�abank

Ministry of Forests, Lands, and Natural Resource Operations in Kamloops PHOTO CREDIT: KATHLEEN FISHER PHOTOGRAPHY

Cascades Casino, a Kamloops project completed by Plainsman Companies McDonalds, Doctors, and professional offices), the Ministry of Forests Regional and District Offices (LEED certified), and the regional and district offices for the Ministry of Highways (LEED certified). Last Year we completed a new Base Met Lab Building, a metallurgical lab that does mining analysis for clients around the world. Currently Plainsman is constructing five custom homes in Kamloops and is completing a 50-unit townhouse project in Hinton, Alberta. Additionally, Plainsman has plans to develop 61 SFD lots in Hinton in 2019.” According to Thomson, the Plainsman’s longevity, deep roots in communities, and history as a developer have contributed to the company’s continued success.

Now in its 51st year in business, Plainsman and its team of experienced employees have been involved in projects ranging from shopping centres to doctor’s offices to institutional buildings to spec homes. “One of the biggest selling points that we bring to the table is our owner’s perspective,” he says. “We have experience in owning, building, and managing structures - not just building them. This means that we know what the customer is going through, and know exactly what they need from us. They want good value for their money and a high quality finished product that’s made with common-sense building practices. We can offer that.”


MARCH 2019


Munday Media Scoops Premier’s People’s Choice at Small Business BC Awards MUNDAY MEDIA CONTINUED FROM PAGE 1

Tony Mu nd ay sa id he wa s humbled to learn that his company had been nominated and continued to be humbled when community support carried his three-person company to the top 10, then to the top five, and then to first place. The story of the little company-that-could was celebrated on local social media as Munday Media rose through the competition. There were 578 BC companies nominated for the 10 categories in the 16th annual awards, so making the top five or 10 is a significant achievement. For a small company to win is the stuff of dreams. “I found the whole thing really humbling,” Munday said. He started his business six years ago in his garage and, from the outset, had incorporated service to the community in his business philosophy. “It’s very rare that you don’t see a bit of Munday Media tagged onto every community event,” he said. He did branding for the Town of Oliver, re-branded the Festival of the Grape, and enhanced promotion of the HalfCorked Ma rathon. A former Executive Director of the Oliver Osoyoos Winery Association, he started his media company by promoting the wine industry. When he left the association to focus on Munday Media, he continued to support wineries. He notes the Half Corked Marathon won the 2017 Canadian Event of the Year at the Canadian Tourism Awards. Munday Media backs other community initiatives, including recreation guides and their recently purchased South Okanagan Relocation Guide. “I believe contributing to the community makes a business stronger,” he said. That belief is shared by his team, designer Melissa Fowler and admin/production assistant Alicia Leclercq. Gail Scott is joining to handle sales.

Munday Media & Design operates from a decommissioned church, which is also home for owner Tony Munday and his family

“It’s very rare that you don’t see a bit of Munday Media tagged onto every community event.” TONY MUNDAY, OWNER MUNDAY MEDIA & DESIGN

Community support gave Munday Media & Design the Premier’s People’s Choice award at the February 21 Small Business BC awards

The company produces a complete range of online and print products: brochures, publications, banners, signage, websites, and social media promotion. “We have a lot of skills that we can use to benefit the community,” Munday said. This year the company was the print sponsor for the B.C. Tourism Industry conference.

Munday Media & Design is ahead of the curve in being a family friendly workplace, as shown by owner Tony Munday with son Clark The team attended that conference and were gratified to discover they were ahead of the curve on industry trends, including work flexibility and gender equality. This flexibility plays out daily in their unusual workspace: the de-commissioned Alliance

Church. The sanctuary offers a large open area for production, the computers are set up on the raised former chancel which had most of the electrical outlets, and there is a children’s play space at one end. Future plans include adding

a photo studio upstairs and replacing the 1970s red carpet. The rest of the church, including child-sized water fountains, has been converted into a home for Munday’s family. Two-yearold Clark rules the shop. “We go from designing to production to potty training at any time.” Focus on family, on team, and on community are key to Munday Media’s success. “To be successful you need to have the right people and the right team members,” Munday said. “We still want to stay really community focused.”

PROGRAMMATIC: WHOEVER, WHEREVER, WHATEVER Automated Ad Buying Provides Limitless Opportunity



IGITAL MARKETING – Robots are taking your jobs!

As organizations continually look for competitive advantages and ways to grow, programmatic has presented a unique opportunity to target audiences with incredible precision. This form of digital marketing relies on software and algorithms that display your company’s advertisements in real time to your audience across any device they own with internet connectivity. It also provides the ability for businesses to measure their

return on marketing investments down to the penny. Problems involving the development of new business or higher margin clients, challenges with recruiting new employees, or disappointment with the results of previous marketing campaigns are the most common situations where programmatic is used. To keep things simple – as marketing buzzwords are manufactured on a near daily basis – we refer to programmatic as any form of online advertising where a computer is bidding for the right to display your ad to someone on an online platform. T hese i nclude, but a re not

limited to, Google AdWords, the Google Display Network (GDN), programmatic display networks, mobile phones and tablets, and social media apps and websites (Facebook, Twitter, LinkedIn, Instagram, YouTube). To advertise on these platforms effectively, you need to identify your audience through three parameters. Where is your audience located, who are they, and what are they doing online? Once these questions are answered a blend of the aforementioned platforms are used to accomplish your objective. T h is combi nation of location, demographics and online behavior is different for every

company. You could market directly to visitors of your competitor’s physical location or website, visitors to your website, attendees to a tradeshow or conference you’re sponsoring, or an individual that has a similar online profile to one of your existing customers. There is a near limitless variety of uses for programmatic advertising. John MacDonald is the Director of Business Development at the Business Examiner News Group. He can be reached at or 866.758.2684, EXT. 130.



MARCH 2019

Business Examiner Gold Event Sponsors

KELOWNA Local animation and post-production studio, Yeti Farm Creative, was selected to perform production services for Pete the Cat’s second season. The show is a pre-school program by Alcon Television Group that airs on Amazon Prime Video. The contract covers 52 episodes that are 11 minutes in length; Yeti Farm Creative will be working with Swampy Marsh’s Surfer Jack Productions on the project. In addition to this venture, Yeti is also working on the production of Teletoon’s DNAce and Disney’s Hotel Transylvania.

Indian Band is the Vice-Chair, and Chris Derickson, councilor with the Westbank First Nation, is the Chair.

Raghwa Gopal, Chief Executive Officer of Accelerate Okanagan (AO) for the past three and a half years, announced his resignation. As of February 15th, Gopal moved on from AO to join InnovateBC as their new President and CEO. T h e T h om p s on O k a n ag a n Tourism Association has announced that the T hompson O k a n a g a n a re a w a s n a m e d among the Top 100 Sustainable Destinations globally by Green Destinations. It has also been named as a finalist for the Best of the Americas Awards, which will be presented in Berlin, Germany this month. A proper ty at 2366 L eck ie Road, formerly home to Kelowna Greyhound, has sold for $5.25

Kris Stewart, CEO of Advanced Home Care Solutions Inc.

Gloria Morgan, Vice-Chair

Chris Derickson, Chair

million. The sale was brokered by Macdonald Realty Kelowna, featuring a 9,228-square-foot building in a central location near main shopping centres.

in BC—and the only home care provider in Canada to chosen to represent Canada in Japan, as part of an upcoming Canada Pacific Trade Partnership program. The program, a “Canadian Women-Only Business Mission to Japan”, w i l l ta ke place from April 1-3rd, and will focus on providing services,

solutions and products for the elderly population in Japan. This program features 23 Canadian women business owners.

Kris Stewart, MBA, BScN, RN, the CEO and Clinical Director of Advanced Home Care Solutions Inc., was named as one of three women business owners

The Okanagan College Board of Directors has reelected two well-known First Nations leaders to the positions of Chair and Vice-Chair. Gloria Morgan, formerly the Chief of the Splatsin

Mission Group has released t hei r up d ated development pla ns for t he Bernard Block community, located in downtown Kelowna. They have recently submitted a development permit application for the next phase of development, which features a 33-storey residential tower and a 13-storey Class A commercial office tower. The towers would be raised next to the already approved 25-storey Brooklyn tower at Bernard Block. Construction on Brooklyn is expected to begin this month. The new Trades building at Okanagan College’s (OC) Kelowna campus is the second of OC’s Leadership in Energy and Environment Design (LEED) platinum-certified buildings. OC’s LEED certified buildings SEE MOVERS AND SHAKERS |  PAGE 15



ELOWNA - Parke Pacific Projects is breaking new ground in the Okanagan’s commercial construction industry. The company boasts over a century-and-a-half of combined construction experience and is now bringing a unique, comprehensive, and affordable service model to clients throughout BC

and Alberta. The company was founded two years ago by Stewart Parke, who spend two decades working in the commercial petroleum industry. When he started the company, Parke surrounded himself with a diverse team of seasoned professionals, giving the company a well-rounded knowledge of the industry. “Right now, we have a growing reputation for building commercial retail units, and are currently moving toward precast and modular building methods,” says Dave Currie, Director of Corporate Safety. “We’ve found that

Providing turnkey Design & Build solutions targeting Commercial and Industrial ventures!

Services we provide: General Contracting • Petroleum • Commerical.

1-920 Leathead Road, Kelowna BC P: 778-753-7360 •

these methods can save a lot of time and money for clients, and because the prefabricated products are created in controlled environments, they can be built to a higher standard whilst keeping onsite construction schedules to a minimum.” In addition to the use of prefabricated building products, Parke Pacific streamlines their construction process with their design-build services. “Our design-build services can be extremely helpful for independent owners who are exploring the possibilities for their project,” says Currie. “We have

Stewart Parke, owner and founder of Parke Pacific Projects

Dave Currie is Director of Corporate Safety at Parke Pacific Projects

an in-house design team that helps get the ball rolling on the initial stages of their design, development & permitting. “Many prospective developers can be apprehensive because of the initial up-front costs. A client can spend a lot of capital procuring plans and permits for a project, only to discover that the project isn’t feasible in the first place.” To address this problem, Parke Pacific’s design team works with clients to develop a feasible plan for their project, which helps to save both time and money. “As a company that’s heavily involved in the petroleum industry, we regularly work with the

big players including Fortune 500 companies,” Currie continues. “With such an experienced team, we’ve learned a lot of best practices which results in a highquality finished product that is cost-effective. “Additionally, we’re a customer-focussed company. At the end of the day, our business is about building relationships and winning the long-term business of customers. With any project, everybody is usually in good spirits before construction is underway. For us, we need the customer to be as happy at the end of the project as they were at the beginning.”


MARCH 2019


are among only 14 in the country’s post-secondary sector. T heir new building has now been certified by the Canada Green Building Council. Darla Strutt, GM of Hudson’s Bay is leaving the Kelowna store to join the Vernon location as GM. She will be taking over from Rein Nurmsoo who is retiring after 41 years with the Bay. Da n a nd Sa ra h Black more and Executive Chef Mike Ringland have opened Bin 4 Burger Lounge at 1616 Powick Road, at the Holiday Inn Express location. This is the fifth Bin 4 Burger Lounge in BC, including Victoria, Saanich, Langford and Vancouver. Angela Price-Stephens has joined Pushor Mitchel LLP as associate counsel. She practices in the areas of professional indemnity and health care law and has a strong focus on medical malpractice and catastrophic injuries arising from the negligence of others. Leigh Sindlinger, CPA, CGA, Senior Analyst at Kal Tire has been presented with a Distinguished Service Award by the Cha r tered P rofessiona l Accountant of BC for her commitment to financial literacy for young people. She has dedicated over 100 hours to educating students in grades 3-12 on

budgeting, saving and managing credit. Shippers Supply at 1888 Spall Road, managed by Ron Campbell, is celebrating 15 years in b u si ness i n K elow n a . T hey ma nu factu re a nd d istribute packing supplies and warehouse equipment. A l b e r t a n s , Ta d D e si m on e MSc, strength and conditioning coach, and Jeff Staheli DC, MSc, sports chiropractor and nutrition coach have opened Kinetic Evolution at Unit 1011810 Gordon Drive. Jolene Laing is the new branch manager of ScotiaMcLeod at #600 – 1620 Dixon Avenue in Landmark 5.

SALMON ARM Salmon A rm Toastmasters celebrates its 40th anniversary this year. An event commemorating the occasion will take place on March 7th at 6:30pm at the Shuswap Grill. There will be a buffet dinner and speeches to follow. Sicamous dairy farmer, Nic Dewitt of D Dutchman Dairy, may have brought in a way for those unable to digest dairy products to enjoy m i l k. T he dairy’s cows now produce A2 milk, a milk devoid of A1 betacasein, which can cause lactose intolerance symptoms in

some people. The A2 milk can be purchased anywhere where D Dutchman products are already sold.

KAMLOOPS Kamloops This Week (KTW) was listed as a finalist for Community Newspaper of the Year for the BC Yukon Community Newspaper Association’s Ma Murray Awards. T he awards celebrate excellence in journalism throughout BC and the Yukon annually. North Shore News a nd Peace A rch News are also finalists for the largest circulation category, alongside K T W. K T W’s Allen Douglas is also a finalist for the Sports Photography award, while Tim Shoults, operations manager, and Tara Holmes, promotions manager, are in the running for the Community Service category. The awards ceremony will take place on April 27 th, at the River Rock Casino Resort i n R ichmond, BC.

windows, a cafÊ-type area, private dining room, and more. T h i s ye a r’s G old en Pl ate s Awards, hosted by Kamloops T his Week, released a list of winners for a variety of awards categories, i nclud i ng Fox’N Hounds – Best: washroom facility, place to watch the big game,

15 happy hour, place for after work drinks, Server – Darla Potoroka, and Bartender – Karsten Rostad; Kelly O’Bryans – Best place for a birthday dinner; Terra Restaurant – Best place for an anniversary dinner; Brownstone SEE MOVERS AND SHAKERS |  PAGE 16

Wherever Business Takes You From start up to succession, across B.C. and beyond borders – MNP provides clear, straightforward business advice and a full suite of accounting, tax and consulting services to help you succeed.

Kelowna | Vernon | Kamloops

New restaurant, Cordo Restaurant + Bar will soon be opening up in the newly renovated Delta Kamloops, at 540 Victoria St reet. T he Delta, for merly known as Hotel 540, shut down on November 1st for a period of renovations totalling $8 million. Cordo replaces the Blue Dining + Lounge and will feature a 90-seat venue with a bar, large

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ti e no Na The Blue Grotto – Best an ces neat rfor ic st a underlin$10; c i i n F place to party, place for live music, to UV nou al c c i 5 t a e ria night out, and to ed dus an ls Nexpa RdJ ag dancing, Co ic sseo pgo cton s mction in for aVgirls’ i i a – S a Re V t L CeR L ai » U mtiNe W tru ec singles; – Best place Ro meet ss Mittz forbuild ag Kitchen a roj he cons IJaN neshiplunch, o orimost diverse menu; Nlanad i t p ia t business t yt 4 s ,V for s n o d c s 1 a e S s i SI w en buuasilneersettinsg re or V again Ie 20 euRver ne wom eR eb k is ges p Kitchen & Catering – Best f ld tNcoW forendaRoots is’ nd forTwisted eW IVNan r n a n i o bui w V H u e wosi sh ady t h BR o , l Netu c ro p e a S s desserts in Kamloops; The Shark Club – r g e » 2 s s r K n o s 1osrt ort b ilnee ing Ie k n : a n e p R e t kpawzge pW utplace m r e uas s get donaaisgbare n o I fo d We Best i T meet singles, place to watch a b rkto a e i – n a l a n H e e e b ta n cehlow etwo k BR oUores -o th » N estdVIrCevNi G:ermoapebig on On the wi Rocks e n M ther – Best place nW a to the osrtsK ortgame; ps gnaI eNtooks nk e p ore caus seeidg and o We to Imp t om a s T l n h c n z d yn and s t Caffe Motivo in au20after the movies; ba toealwi go koawtMon fill oo sns i r, z -ot eS ati est revNit eramgane b' r a g muspinaeit|choppe onn V or d e mitoy shold fo clpos bre fw best barposwN IoNllab W ks to – –GpBesttsplaceshto itinyausmeeting, r n o S s e d m t o a u r e c a d e o n o o S C ive pp itinonghs spmtinmg d c n ne t 'more. oin th CUSNew ow ion lo INe istas62p0– n i full list of finalists o sa c filnsl hcoFor unsho il n s and o a e . e t e t g e S Fo id to th dlommcasodtbbNu'atilfidoor a businy | g 1g29 » wn bora BU Eafor rlu pxa 8” es net s s t e Fainr rs anshsGolden S1–.6 x 1. the elp ni Plate Awards, visit pr s h2019 doew cIollaIeS & eS202.8” w puominnittcm tion e'mCaainuoppe ction h ommu N C 4 e 29.lc6oam Na daCnhd sh cal a ilds c N LI I 1 n S 20 BU caerlsug6etxbro1en.g8” yrst infeagiatsnh t aid lo nd bu po a Nt tori S & nE 1a.i”s x 1 aFni CivRneMncbinhyafe y Firs for a Me Vic I CIe ou sesp2se02sr.8Dr. p dRurPerry te Vitoratos is welcomed onto s s le 13 20

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RN nn erxpir comreengeuelrae5ep kidVal pethnalnadessid wner pose LI Ve po pba o k ofai sin t aSunny ic aCassCelsh ewthe d o ro rep go V by buat rs an r p ear Shores Dental, located Nt e U mie n osuRnpog eLrnLiitte–menpt atateam rnydyrivensa e Fi al l or ne t n saf y locte fplan men n NM m m yi mat ia d lop r Ja r kid Valle Tranquille a a l 1-1222 n u R o r a e co ctoi ren yep en sesve twalne ose torRoad, as their newVe CohN w y go oluntreptet togke op usined haonsdpoi r prop ar Vic in RS

est dental professional. Dr. Vitoratos has T moved from Williams Lake and brings R with him 20 years of experience in family T R dentistry.

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The Chartered Professional Accountants of British Columbia (CPABC) have awarded Kamloops resident, Robert (Bob) Holden, a Distinguished Service Award. Holden served with KPMG LLP’s Kamloops branch as a partner, with Pinnacle Renewable Energy Ltd. as a chief financial officer, W and now at BMO Nesbitt Burns as l d p pm m on n yo w lo l an veinvestment om tassociate ee i an advisor. AddiA c k y S de spita yo ingvolu ateg nt ho d ilbeo l l W r i e r a e tionally, Holden served the city of Kamt r u n Va T i C s r B r s e asc ial tro een moloreissimin R s PFer int many ways through volunteer erc in grloops uis orrt po e q donl e 44 mmgley field esswork o ” various areas of service. C an n pra erat dBoan07 x 1x 2in


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e er 4 p ty Thompson Rivers University’s Open nn 14 las Ba 07 x x 2” r e 7 .8” Learning Buildingntwill ov re-open first floor 9 e rooms that were damaged due to flooding em rov mp Damage costs amounted in early January. i w sho as restoration involved reto $700,000 es sal carpet, drywall and furniture. e placing om

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T Carswell of Royal LePage Kelowna Kevin W Realty has been honoured with a 2018 Director’s Platinum Award for Exems int plaryer Sales and Service Accomplishpo n 44 an x 1 2” B 7 ment. Carswell is also in the top 25 per 70 .8” x 9 cent country-wide for donating to the Women’s Shelter Fund. rnadi ct.: ouCaMail Ac

The Kamloops Arts Council has named Terri Hadwin as their new Executive Director. Hadwin will replace the outgoing Kathy Sinclair upon her departure, after seven years with the organization. Tourism Kamloops have honoured winners of this year’s Tourism Kamloops Bold Awards, which took place at the Sandman Centre and was hosted with the Kamloops Blazers. Winners this year featured: Mike Kowk of Scott’s Inn – Accommodation of the Year (Front of House); Laxman Rijal of Grandview Motel – Accommodation of the Year (Back of House); Dominique Baird of Fairfield Inn & Suites – Food & Beverage of the Year (Front of House); David Tombs of Terra Restaurant – Food & Beverage (Back of House); Jordan Popadynetz of Kamloops Heritage Railway – Tourism Attractions Leader of the Year; and Gordon Stamp-Vincent of Tasteful Excursions – Tourism Services Leader of the Year.

PENTICTON A multi-family rental apartment property located at 2902 South Main Street was purchased for $12 million. The deal,

brokered by Avison Young Commercial Real Estate, involved the 77-unit property selling for about $155,844 per suite. The property was assessed at $10 million. Travel Penticton’s “Real Time” campaign was named as a top three finalist for the 2019 BC Tourism Industry Awards (BCTIA). The social media campaign was launched last year with the forest fires negatively impacting the Okanagan area. 41 videos were produced for the project, airing on social media platforms, that let tourists know Penticton was still “open for business” and gave real time footage of how the area was doing. Omland Heal LLP, located at 200-498 Ellis Street, congratulates Andrew Nendick, CPA, CA, and Randy Patton, CPA, CGA, on their recent promotions within the company. Nendick was promoted to partner, while Patton was promoted to manager. Local artist, Jenny Long, is expanding Long Gallery + Studios, located at 374 Main Street, to incorporate a new partnership with Carla O’Bee. The new venture will be called the BeeLong Contemporary Gallery, Artist Studios and Makers Shop, and will feature an opening night on March 7th from 5-8pm. Applications for ten proposed cannabis retail shop locations have been filed and sites in Penticton have been released to the public for their comments. Locals will have until 9:30am, March 11th, to provide their feedback to the City of Penticton. Locations for the proposed ventures are: 101-94 Ellis Street, 210 Main Street, 465 Main Street, 385 Martin Street, 101-437 Martin Street, 101-130 Nanaimo Avenue W, 103-2050 Main Street, 106-2210 Main Street, 102-2695 Skaha Lake Road, and 103-3502 Skaha Lake Road. The 2019 Canadian Home Builders’ Association Home and Reno Show, held annually in Penticton, is anticipating 148 exhibitors this year—a record number for the show. The show will take place on March 2-3rd at the Penticton Trade and Convention Centre. To c o m m e m o r a t e I n t e r n a t i o n a l Women’s Day on March 8th, Cannery Brewing has created a limited release hazy IPA called Ceres. The brew is created with Yakima Chief Hops hop blend and named after the Roman goddess of agriculture and grain, made for the Pink Boots Society Collaboration Brew Day. A portion of the proceeds from the newlylaunched brew will go towards the Pink Boots Society.

SUMMERLAND This year’s Summerland Chamber of Commerce Business Excellence Awards received a record number of nominations. A total of 72 nominations were received for all 12 award categories, for Accredited Professional Services Excellence, Agriculture & Agri-Business Excellence, Business of the Year, Business Person of the Year, Business to Business Excellence, Customer Service Excellence, Hospitality and Tourism Excellence, Manufacturing & Production Excellence, New Business of the Year, Non-Profit Organization of the Year, Retailer of the Year, and Young Entrepreneur of the Year. Adjudication for the awards will take place from March SEE MOVERS AND SHAKERS PAGE 17


MARCH 2019


5-7th, and the awards gala will be held on March 30th, at the Centre Stage Theatre. T he Su m merla nd A llia nce Church has tabled a proposal for an affordable housing project on their property at Victoria Road North. The proposal, which included a community plan amendment and a zoning amendment, passed its third reading for the project which would involve up to 24 units. Swiss Solar Tech Ltd., a homebased business for nearly twenty yea rs, h as opened up a new showroom and office space at 9322 Jubilee Road East. Roger Huber is the CEO and has over 30 years of experience in the industry. The official open house will be held on March 9th from 10am-2pm. On June 22nd, the Grand Sommelier Express tasting events will once again take place at Su m merla nd’s Kettle Valley Railway station. T his year’s w i ne event w i l l featu re two t i mes, 1pm a nd 5pm, of fering two different experiences. Brodo Kitchen will collaborate with Bottleneck Drive’s beer, wine, cider and distillery to provide food and drink for the experience. Tickets can be purchased on the bottleneckdrive. com website. Bosley’s celebrates their first anniversary in business this year at 5500 Clements Crescent in Peachland. The Summerland Credit Union has subsidized and supported an entrepreneur club that takes place each week at Summerland Secondary School. In the program, students are taught and encouraged to develop business skills from creating to marketing and creating a small business plan.

VERNON Back to Earth has u nvei led a new look at their storefront location at 6326 Highway 6, in Lavington. Their cleaning



products are now sold in concentrated form and the company has launched a re-fill program to reduce single-use packaging. The team at Okanagan Wealth Advisors and Hollis Wealth welcomes Raj Dhillon as their new Associate Investment Advisor. The Chartered Professional Accountants of British Columbia (CPABC) have recognized Leigh Sindlinger, senior analyst at Kal Tire and professor at Okanagan College, with a Distinguished Service Award for her dedication and inspiring work in accounting. MidWest Dental Hygiene Inc., located at 3200 30th Avenue, Suite 201, has opened its doors for business as Vernon’s newest independent dental hygiene clinic. A brand new, eight-foot-tall torch was constructed for the opening of this year’s Special Olympics BC Winter Games by a number of local businesses. Greater Vernon Recreation Services, along with Al Machine and Welding, Applewood Heating and Air Conditioning, Sunshine Autographics, and Brian’s Heavy Equipment Painting, designed and assembled the new torch. O’Keefe Ranch is preparing to open for their new season. This year will begin with an Easter egg hunt on April 20th before the official start of the season on May 12th, and will feature new exhibitions at the Greenhow Museum as well as Goat Yoga and a Cowboy Dinner Show. T he Ver non Wel l ness Fa i r celebrates its 15th year running with over 100 exhibitors at their event this year. This year’s fair took place on March 2-3rd at the Vernon Recreation Centre. The three Shoppers Drug Mart locations i n Vernon ba nded together w ith the com mu nity to raise a combined total of $7,573 for the 17th annual Growing Women’s Health Campaign. This year the funds will go towards female cancer care at the McMurtry-Baerg Cancer Centre at the Vernon Jubilee Hospital. Davidson Pringle LLP Lawyers, located at 3009 28th Street,




congratulates Brett A. Squair, Associate Lawyer, and Brynna M. Hambly, Associate Lawyer, on being named to the Top 20 Under 40 list by the Greater Vernon Chamber of Commerce.

Josie Teitge, owners of Wild Sage Registered Massage Therapy.

KPMG and the Greater Vernon Chamber of Commerce have released the final group of five locals named to the Top 20 under 40 list. This year the top five, selected from over 60 nominees, a re: Amanda Shatzko, a rtist with Elected Official, Kaarina Schrott, owner of One Step Foot Care, Derek Powers, partner with Nixon Wenger, Kristina Klein, owner of EATology Food Co. / Cracked Pepper Catering, and Carissa Carbonneau and

Nominations are now open for this year’s Community Excellence Awa rds, hosted by the Armstrong Spallumcheen Chamber of Commerce. T he awards ceremony will be held on April 27th.

Guards and Security Services Serving the Okanagan Valley

The North Okanagan-Shuswap Employment and Business Fair, an event promoting employment opportunities in the area, is scheduled for March 11th, 1-7pm, at the Splatsin Community Centre in Enderby.

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45m. m.







175 Kokanee Way - Ramada Hotel



- 1 and 2 bedrooms - 625 sf to 886 sf units - approx 36,688 sf total - balconies - surface parking - horizontal and vertical fiber cement and brick veneer exteriors PROJECT STATUS Rezoning and development permit SIMONE applicationSUNDERLAND submitted

ARCHITECT Meiklejohn Architects Inc - 233 Restaurant - Tim Hortons PROJECT Bernard Ave, Kelowna 250-762PROJECT NewTYPE water treatment facility -3004 the disCommerical trict is new currently testing several methOWNER ods including membrane technology PROJECT Whitworth Holdings - 250 1855 New Tim Hortons restaurant - 1 PROJECT STATUS Kirschner Rd, Kelowna 250-763storey - drive thru - kitchen Design underway Tender call for 7506 washrooms - eating area - metal General Contractor anticipated flashing, anodized aluminum, - construction completion fiber July/14 reinforced siding and porlate 2015 celainanticipated siding exteriors LOCATION

ARCHITECT Patrick McCusker Architecture Inc - 3034 Benvoulin Rd, Kelowna 778-484-0223 DEVELOPER Emil Anderson Construction Inc - 907 Ethel St, Kelowna 250762-9999



907 Ethel St - Industrial – Residential PROJECT TYPE Mixed-use dev

PROJECT New mixed-use development - 4 storeys - Floors 1 to 3 include Resort - Bay View PROJECT offices and industrial, 9 units, New Ramada Hotel in the Campbell PROJECT TYPE 1,730 sf to 3,254 sf - Floor 4 CONSULTANT PROJECT STATUS 2241 Springfield Rd - Mission Creek industrial park - 4 storeys Commerical new LOCATION Crossing Westside includes 4 residential units, Development permitKnight application Opus Dayton 255 1715 3,780 sm - 80 rooms - restaurant - pool 2 bedrooms, 830 sf to 946 sf submitted 5300 Main St - Commercial PROJECT Dickson Ave, V1Y 9G6 250-868-4925 with waterslide - elevators - concrete TYPE units - approx 27,871 sf total New tourist accommodations -9 Townhouses PROJECT - Kettle Valley APPLICANT OWNER construction roof articulation with roof top decks - surface parking commercial new structures - 1 storey - duplex Associated Engineering - 610 - stucco and refinished alumiporte - asphalt shingles District of Sicamous - 1214 PROJECT TYPEPROJECT and cochere single cabins - 1 and 2 bed-- 98 1632 Dickson Ave, Kelowna 250- Mixed-use dev num flashing exteriors surface roomsparking - decks stalls - surface parking Riverside Ave, Sicamous V0E 2V0 763-3638 New commercial urban lifestyle 250-836-2477 PROJECT PROJECT STATUS PROJECTSTATUS STATUS centre - 6 buildings - 2PROJECT to 7 storeys ARCHITECT Development permit application New mixed-use development 4 Development permit application PROJECT MANAGER Construction start anticipated late Neoteric Architects - 101 224 11 - retail commercial at ground level submitted structures 3 residential strucsubmitted 2014 MHPM - 550 555 W 12th Ave, with office units above - underground Ave SW, Calgary 403-984-2862 tures - 1 mixed use structure ARCHITECT Vancouver V5Z 3X7 604-714-0988 APPLICANT parkade - 80 above ground short ARCHITECT with commercial and residential Architecturally Distinct Franklin Engineering Ltd - 420 term parking stalls units- approx 4,794 sf commerDF4Architecture Inc - 1205 4871 Shell Solutions - 205 1626 Richter St, St NE, Salmon Arm 250-832PROJECT STATUS cial space - 28 residential units Rd, Richmond V6X 3Z6 604-284-5194 Kelowna 250-448-7801 8380 Development - 942 sf to 2,363 sf units - 2permit and application DEVELOPER GENERAL CONTRACTOR LOCATION OWNER 3 bedrooms -submitted single and double Hamilton View Contracting - 92 Finz Ventures Resort - 2001 EagleBarmond Bay Rd, 4119 LOCATION Lakeshore Rd Prism Inc - 3571 car garages -ARCHITECT horizontal lap sidRavine Dr, Coldstream 250-308Blind Bay 250-675-3222 Townhouses - Rentals Ave, Richmond V7E 1A4 604-338-4656 To Be Determined - Ice Facility ing, red brick and fiber cement 4245 Ekistics Town Planning - 1925 Main PROJECT TYPE TYPE exteriors - fiberglass laminated OWNER PROJECT St, Vancouver V5T 3C1 604-739-7526 Multi-Family new roof shingles Prism Hotels and Resorts - 800 institutional add/alter DEVELOPER 14800 Landmark Blvd, Dallas Texas PROJECT PROJECT STATUS PROJECT R366 Enterprises Ltd - 4870B Chute, New rental accommodation 2 75254 214-987-9300 Development permit application LOCATION New ice facility -for Greater structures - 2 storeys 26the units Kelowna V1W 4M3 250-764-8963 1655 Leckie Rd - Drive Thru submitted LOCATION

2000 Eagle Bay Rd, Blind Bay

commercial new - Tourist Accommodation - Finz







Vernon area to replace the aging Civic Arena - 4,000 seats - may be an addition to Kal Tire Place or the Priest Valley Arena or construction of a new ice facility


MARCH 2019

13610 Banks Cres - Residential - SFDs PROJECT TYPE Subdivisions PROJECT New subdivision - 38 residential lots PROJECT STATUS Rezoning and OCP amendment applications submitted DEVELOPER Lark Group - 1500 13737 96 Ave, Surrey 604-576-2935 GENERAL

PENTICTON LOCATION 964 to 982 Dynes Ave Townhouses PROJECT TYPE Multi-family new PROJECT New townhouse development - 2 structures - 4 storeys - 12 units 3 bedrooms - single car garages and surface parking stalls - fiber cement, stucco and brick exteriors PROJECT STATUS Rezoning and development permit applications submitted ARCHITECT New Town Planning Services Inc - 1464 St Paul St, Kelowna 250860-8185

Lambert and Paul Construction Ltd 300 2000 Spall Rd, Kelowna V1Y 9P6 250-860-2331



451 Shuswap St - SD 83 North Okanagan Shuswap Administration Building



against sweat, dirt, Junior Chamber International Two Kelowna lawyers have Feasibility studymoisture, and cost analysis PROJECT TYPE wind study noise and chafing. Ear Gear- theand Bill Gillett, Okanagan School received prestigious appointanticipated shortly has helped 500,000 hearof Business. ments. Long-time Kelowna lawinstitutional new Greaterover Vernon Advisory Committee ing instrument and is or not ThetoKelowna Yacht Club has yer, Clark Burnett with Pushor will decide wearers in June whether PROJECT sold worldwide by hundreds of a new board for 2019. They are Mitchell Lawyers LLP has been hold a referendum in November/14 New administration building on the audiology clinics as well as by Kent Hardisty (Commodore), appointed a provincial court to fund a new ice facility - location, old JL Jackson school site - 2,640 smEar - Gear on their website www. Eva Aylward (Vice Commodore), judge. Clark currently practices preliminary design and estimated 2 storeys - 75 parking stalls  Tillman Hodgson (Rear Com- in criminal defense and prosecucost to beChamber determined The Kelowna of Commodore), Don McEachern (Past tion work for the Department of PROJECT STATUS LOCATION merceOWNER has a new board for 2019. Commodore), Danny Foster (Sail Justice (Public Prosecution SerSite work underway Congratulations to new presiFleet Captain), Rodney Lozinski Okanagan vice of Canada). Vintage Boulevard, Falls - Steven Schwartz City of Vernon - 1900 48th Ave, dent, Nikki Csek of Kelowna- (Power FleetVintage Captain), Christian of Schwartz and Company is now ARCHITECT Views Vernon V1T 5E6 250-545-1361 and James a Master of the BC Supreme MQN Architects - 100 3313 32 Ave, Directors are Carmen Brix, Lisa McHaffie PROJECT at TYPE MAXINE DEHART Sparg, Silver Lining Management Wendland (Directors Large). Court; one of 15 Masters in BC. Vernon V1T 2E1 250-542-1199 (Past President); Andrew Brun- The Kelownasubdivisions Yacht Club is in its Steven was formerly with both OWNERocated in Lake Country ton, Pushor Mitchell LLP; Ron 74th year of operation. PROJECT The first Pushor Mitchell LLP and Benson the past 14 years, Ear Cannan, Interior Savings; Derek major event of the year which is Law LLP. School for District 83 - North Okanagan New subdivision - 30 SFD lots Gear is Shuswap a compaSt nyNE, that Gratz, UBC Okanagan; Angela open to the public is the Kelowna The Kelowna Hotel Motel AsShuswap - 220 manufactures a product that Nagy, GreenStep Solutions; AnBoat Show April 27th and 28th.  sociation has a new board of dirPROJECT STATUS Salmon Arm V1E 4N2 250-832-2157 protects hearing instruments. drew Ingenhorst, Grant Thornton Accent Inns Inc. has won theanticipated ectors for 2019. Dale Sivucha, Construction start PROJECT MANAGER Owned and operated by founder LLP; Justin O’Connor, Sotheby’s coveted 2019 Employees First general manager of the Coast CaJune/14 and President Mark Rosal,Ave, the International; Pamela Pearson, Award, presented by the BC pri Hotel is the new president. Stantec - 400 1620 Dickson LOCATION OWNER productV1Y was9Y2 invented for his spe- Sentes Group; Dan Price, Emil Tourism Industry Awards. This The executives are Don Culic, Kelowna 250-860-3225 2425 Orlin Rd - Addition to the cial needs daughter, Shameera. Anderson; Domenic Rampone, award recognizes a BC Tourism vice-president (Holiday Park Vintage View Developments c/o at Smith Creek After she received the hearing WestVillage Manufacturing; Jeffrey employer who has upheld high Resort); Rosemary Paterson, Robert Milanovic 250-492-5939 ■ aids, Shameera was continually Robinson, RushTYPE Ihas LLP; Rob- standards of excellence in hu- past president (Best Western, PROJECT misplacing them. The solution ert Scott, 2M housing Performance; She- man resources and people man- West Kelowna); Heather Schaub, seniors was Ear Gear, an acoustically lagh Turner, CMHA, Laura Vigar, agement practices. Owned and treasurer (Casa Loma Resort); PROJECT LOCATION t ra nspa rent spa ndex sleeve Watson’s Hound Lounge and operated by the Farmer family Natalie Corbett, secretary (Acwith a durable locking clip and Ray Wynsouw, BuildMandy Addition toCorWest the Village at Smith CreekFarmer is now the CEO cent Inns). Board members are 524 Dabell St - Mara Lake Water stretchy cord. Not only does ers. The three appointees to the of the Accent Inns has Christa Park, Royal Anne Hotel; seniors housing facility1,810 sm - company. 4 Treatment Facility Ear Gear protect against loss, it boardstoreys are Maxine DeHart, City five locations in BC and two HoMelanie Atkins, Hotel Zed and 23 units 8 additional u/g PROJECT TYPE added protection Councillor; Trevor McTavish, tel Zed’s. also provides Meg McManus, Sandman Hotel.   parking stalls - fibre cement board





Jeff Boschert 1-800-667-1939

industrial new

exterior - 4th floor stepped back as gables


Roots & Vines Tour Co. was founded by Michael and Terri Metcalfe in 2015, with steady growth over the past four seasons. They are also founding members on the board of the T h o m p s o n-O k a n ag a n To u r Operators Association (TOTO). I n late 2018, Terri Metca l fe purchased Distinctly Kelowna Tours f rom prev iou s ow ner Debbie Dupasquier and inherited a legacy of quality operat ion s d at i ng back to 2010. Distinctly Kelowna is all set for the 2019 season, specializing in private wine tours, custom itineraries and corporate tour packages. They also offer adventure, culinary and cultural tours and offer a 15 per cent discount for all locals (Kelowna and West Kelowna) on their public tours. www.distinctlykelownatours. com; www.rootsandvinestours. com. Maxine DeHart is a Kelowna City Councillor and local hotelier. Contact her at 250-979-4546 or 250-862-7662; Email maxdehart@


MARCH 2019

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PUBLISHER |  Mark MacDonald EDITOR |  Robert MacDonald SALES |  Alex Muir –, John MacDonald - john@, Josh Higgins – WRITERS |  John MacDonald, Beth Hendry-Yim, Kristin van Vloten, Val Lennox WEBSITE | John MacDonald




t takes a great deal of restraint to avoid the temptation to bash the GreeNDP for their lack of economic sense. Obviously I’ve demonstrated I can’t resist, especially since the target is rather large and easy to hit. But what good does it do, really, in terms of changing their collective mindset? The NDP has been in opposition far longer than they have been in government, and are used to sitting back and complaining about most everything done by the party in power. So now, with the Nanaimo byelection completed, it is more than likely that the GreeNDP will go the distance as government in Victoria. Thus far, it is clear – and true to their form – that taxation is their preferred route. They’ve pummeled existing property in order to raise revenue – which it might do

in the short term, but will undoubtedly result in decreasing contributions from the real estate/construction sector over the long term. But when the NDP inevitably fails to find adequate funding through taxation alone for their self-concocted solution for more low income housing, perhaps they may open their collective minds a crack – just a crack – and consider market-driven solutions that actually have proven to work, to the benefit of everyone. Kurt Beens is now retired after decades in the banking and real estate industries, and has put his thinking cap on to provide some incentive-based solutions to increase the supply of affordable rental accommodation. Kurt recalls that in the 1970’s and 1980’s, the federal government introduced the Assisted H o m e O w n e rs h i p P ro g ra m (AHOP) and Multi Units Residential Program (MURB), while the BC Second Mortgage Prog ra m wa s i n pl ace f rom t he 1970’s to the late 1980’s. The result? “The housing market was reasonably balanced and functional,” he says. “And developers/ builders provided an affordable housing stock.” Successive federal and provincial governments eliminated the

incentives, even adding taxes onto new housi ng. Now t he GreeNDP government is proceeding with punitive taxation on second home ownership in BC. “Cities and Regional District authorities have increased the bu reaucratic process to u nacceptable levels,” he adds. “The process from rezoning of land to development of housing amounts to years in many areas. “Add to this, rapidly increasing Development Cost Charges (DCC’s), and you wonder why the builders have turned away from providing rental housing.” Not to mention that municipal and regional governments are worthily stereotyped as “NDP Farm Teams”, since they typically consist of anti-growth and development individuals who are content to put up roadblocks to new construction. That is perhaps the biggest reason there isn’t enough new rental housing on the market. How many developers are willing to leave their cash in personal escrow, waiting for planners to reluctantly approve their projects, while they continue to pay interest on borrowed financing. Mr. Beens says it’s no mystery why builders have turned to the more-profitable condominium construction, adding that the increase in population and rent

controls haven’t helped the rental market either. The solution? Incentives for the building industry. Ku r t suggests el i m i nati ng the GST on new rental housing. Accelerate the depreciation allowance on apartments, perhaps as high as 10 per cent per yea r. Don’t places ta xes on the recapture of the Capital Cost A llowance, as long as it gets re-invested in rental accommodation. Or how about this? “Set up a Housing Investment Fund, making contributions tax deductible, similar to RRSPs, with a generous limit. Invite mutual funds, banks and private investors to participate. “ I nve s tors’ i nc om e c o u ld b e ta x f ree, i f t hei r i nvestment is in residential rental accommodation.” Provincially, he suggests encouraging homeowners to rent their basement units and provide a rental grant for those who do so, similar to the Home Owners’ Grant. At the local level, he notes that all housing be fast-tracked. “The common excuse by cities is ‘we are short-staffed or there are holiday issues’,” he observes. “Well, allow the builders to provide their own professional engineers, geotechnical experts a nd the other professiona ls

needed to sign off on projects.” As the market responds and the housing stock increases – resulting in lower cost housing – a review of the Tenancy Act should be considered. “The turnaround will not happen overnight, but governments must start somewhere or the social costs will be considerably higher than tax incentives,” he adds. G re a t i d e a s . A l l o f t h e m . They’ve proven to work on many levels. It’s not like the GreeNDP or municipalities have to re-invent the development/housing wheel, so to speak. The answers and solutions are already there, and available for implementation – if their brain trust is willing to bridge the philosophical divide and incentivize the private sector to help solve the problem. Instead of punishing the real estate and construction industry, their chosen “road most traveled” every time they become government.




iscal prudence is a key aspect of any prime minister’s legacy. The choice to increase the size and role of government almost always comes with larger deficits, mounting debt and/or tax increases. Un for tu nately, the federa l government under Prime Minister Justin Trudeau has ignored these consequences a nd is spending at unprecedented levels outside of war or recession. A recent Fraser Institute study

compared per-person program spending (inflation-adjusted) by each Canadian prime minister si nce 1870. It prov ides historical context for program spend i ng a nd demonstrates that the current government is spending at one of the highest levels in Canadian history. During Stephen Harper’s last year as prime minister, program spending was budgeted to reach $263.2 billion. This meant per person spending would be $7,727 in 2015. However, Trudeau immediately increased spending after winning the election in late 2015 and spending grew to $8,117 per person, a n i ncrease of more than five per cent in less than six months. The current government then ramped up spending even more in 2016, as per-person spending reached $8,396. In 2018-19, federal spending is projected to reach $320.2 billion or $8,639 per person. This represents an increase of almost 12 per cent in real per-person spending.

For context, the Harper government during the 2009 recession recorded the all-time high level of per-person program spending ($8,711). T he Trudeau government is projected to spend only $72 less per person than the all-time high, which was recorded during a deep global recession. Moreover, federal spending would have been higher had the current government delivered on its infrastructure spending commitment. Consistent delays in executing infrastructure spending have increasingly deferred such spending into the 2020s. For instance, Budget 2018 m ove d $3 .6 bi l l ion of s h o r t-t e r m i n f ra s t r u c t u re spending to future years. So this government’s record level of per-person spending (outside of recession or war) would likely have reached an all-time high if it had delivered on its infrastructure spending promises. T here a re two problems (among many) to consider. First

and perhaps most obvious is the risk to federal finances of a recession. Revenues decline and spending increases automatically during a recession, before governments take any discretionary actions. On average, Canada has experienced a recession roughly every eightand-a-half years, and with the last recession recorded in 200809, the risks of a recession this year or next are real. Indeed, equity markets are signalling as much now. An analysis of the potential effects of a recession on federal finances released in 2018 indicated that the annual deficit could easily reach more than $42 billion, depending on the depth of the recession and the government response. Given that the Department of Finance currently expects deficits to persist until 2040, a recession this year, based on the current deficit, could weigh on public finances for the foreseeable future. Beyond the risks of

deteriorating public finances from overspending during times of economic grow th, there’s also the real question of what benefits Canadians receive from this near-unprecedented level of spending. The same Department of Finance report forecasts econom ic g row th to rema i n below the average levels of the recent past. And as a number of reports have shown, business investment by Canadians and foreigners is collapsing. This government has voluntarily increased spending to a level not seen outside of recession or large-scale military conflict. The risks to current and future federal finances are sig n i fica nt a nd the benefits to Canadians are not readily apparent. Jake Fuss, Milagros Palacios and Jason Clemens are economists with the Fraser Institute and the authors of Prime Ministers and Government Spending: 2019 Edition

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March 2019 Business Examiner Thompson Okanagan  

Featuring the latest business news and information from Kamloops, Salmon Arm, Vernon, Armstrong, Kelowna, Summerland and Penticton.

March 2019 Business Examiner Thompson Okanagan  

Featuring the latest business news and information from Kamloops, Salmon Arm, Vernon, Armstrong, Kelowna, Summerland and Penticton.