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VICTORIA Tidman Construction legacy continues to third generation

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SOOKE Little Vienna Bakery serves up delicious pastries and artisan breads



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INDEX News Update

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Greater Victoria

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Saanich Peninsula

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West Shore

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Esquimalt 15 Who is Suing Whom 18 Movers and Shakers 24 Opinion 26 Contact us: 1-866-758-2684

OUR 30TH YEAR

Dams Good Reason for BC Hydro’s Success Brad Bennett Continues Powerful Legacy of Grandfather W.A.C. and Father Bill BY MARK MACDONALD

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BUSINESS EXAMINER

O M O X VA L L E Y - A s Chair of BC Hydro, it is Brad Bennett’s task to ensure the crown corporation continues to generate power for the province. It’s somewhat fitting that Bennett was chosen to lead BC Hydro a year and a half ago, after three years on its Board of Directors, preparing it for the future by upgrading facilities that are now 50 years old. It was his grandfather, W.A.C. Bennett, who formed the BC Hydro and Power Authority in 1962, and laid the groundwork by building major dams throughout the province during his 20 years as Premier. Brad’s father, Bill Bennett, also built dams during his decade as a Social Credit Premier. The Kelowna-based Bennett clan, one of the most powerful political families in the province, has been at this,

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BC Hydro Chair Brad Bennett is preparing the corporation to meet future needs

SEE BC HYDRO |  PAGE 17

Trio of Entrepreneurs Take Home Big Win BETH HENDRY-YIM

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literally, for generations. W.A.C. Bennett, who led the Social Credit government for 20 years, moved to have the province take over BC Electric in 1961, combined that with the BC Power Authority and created the BC Hydro and Power Authority. “It started development plans for BC Hydro to open up the prov i nce w it h m ajor i n f rastructure to prepare BC for economic growth,” Brad Bennett notes. “It was all about opening up the province’s vast potential. “As part of creating BC Hydro, he negotiated the Columbia River Treaty with the United States to develop dams and flood controls on both sides of the border,” he adds. “They developed the Two Rivers policy, which was a plan to access and build major hydroelectric projects on the Peace and Columbia River systems, which was the most ambitious

phones differently to find services and professionals, he saw it as an opportunity to more efficiently connect businesses with customers. His observation resulted in the creation of RingPartner, a pay-per-call marketing company. His forward thinking also helped lead the company to Entrepreneur of the Year at the recent Vancouver

I sl a nd B u si ness E xcel lence Awards. Founded in 2011, RingPartner is owned by Todd Dunlop, Mike Williams and Ryan Gerhardt. They first met at Neverblue, a company owned by Dunlop. “We’d been working together for a while and knew it would be a strong partnership,” said P r e s i d e n t , M i ke W i l l i a m s .

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The British Columbia Aviation Council (BCAC) is pleased to announce that Harbour Air Seaplanes has established a two-year annual sponsorship for advanced seaplane training aimed at entry level commercial pilots. The award will be presented annually to a deserving British Columbia pilot who has completed a minimum of 150 hours of flight training toward a Commercial Pilot Licence or has completed a Commercial Pilot Licence and is committed to pursuing a career as a commercial seaplane pilot. The award will offer approximately 50 hours of advanced seaplane training leading to the endorsement and qualifications required to become a commercial seaplane pilot. The flight training for this scholarship (valued at approximately $30,000) will be provided and financed by Harbour Air Seaplanes through their International Seaplane Training School. This scholarship is the first corporate award offering offered by the BCAC aimed at seaplane professionals. Harbour Air is North America’s largest seaplane airline, flying more than 425,000 passengers annually.

BC Hemlock Harling Acquires PDQ Post Group Hemlock Harling Distribution Inc. - Hemlock Harling Distribution Inc., an equal partnership of Hemlock Printers and Harling Direct, announced the acquisition of PDQ Post Group, a Surrey-based company with over 25 years of experience in bringing data, mail and letter-shop print solutions to its customers. The company’s President, Lorraine Duclos, will be a vital part of the integration, bringing a wealth of expertise and experience to the Hemlock Harling team. “This acquisition is an exciting step for Hemlock Harling, helping put us on a solid path for success in the future”, states President Richard Kouwenhoven. “We are excited to have Lorraine join the organization as a professional and collaborative mailing specialist to our many stakeholders. She will also help welcome her existing customers to an expanded service offering which covers data, print, mail, warehousing and distribution services.” Hemlock Harling General Manager, Gordon Taschuk added, “Lorraine has many years of experience in mailing and her postal knowledge of not only Canada Post, but also USPS and international postal administrations will serve our current and future clients well. We welcome Lorraine and her team to Hemlock Harling.” Lorraine, who will transition into a new role as Senior Account Manager at Hemlock Harling, commented, “At PDQ, we had great success with customers who focused on direct mail. With Hemlock Harling, we can now offer all components of a direct mail campaign, for regional, national and international projects. It’s exciting to be a part of this new organization which is clearly committed to continuous innovation and service excellence.” All PDQ operations will shift to Hemlock

Harling’s Richmond facility effective immediately. Hemlock Harling Distribution Inc. provides data-driven marketing, postal and third-party distribution services to a diverse range of clients throughout North America.

BC Provincial Government Launches New Tech Pilot Program The Province of British Columbia announced the BC Start-up in Resident Pilot Program on March 15. The new program will enable companies to work within government to deliver innovative solutions to digital challenges. The program is designed after a successful program run by the City of San Francisco, which allows companies to compete for the opportunity to work within a government department where they identify and rapidly deliver a digital solution that enhances services for British Columbians. Start-ups involved with the program will receive experience by working with government over a 16-week residency as they develop a prototype responding to the digital challenge. In addition, start-ups will receive the benefit of using government as a reference client and will retain the right to market and sell any prototype they develop to other clients either in BC or worldwide. The provincial government will also benefit by having the opportunity to work sideby-side with innovative start-ups and by receiving a co-designed digital solution at an affordable price. A call for proposals to take part in the project was released on March 14 on BC Bid, and will close in early April. Successful applicants will sign contracts in late June, with a residency period running from June to October and final prototypes presented in November.

VICTORIA West Shore Leads Region in Population Growth Statistics Canada recently released its first data from the 2016 census, reporting on population and dwelling counts. Across the Victoria “census metropolitan area” population has risen by 6.7 per cent from 344,580 in 2011 to 367,770 in 2016. It comes as no great surprise that the West Shore is leading the increase in population growth. The highest growth across the Victoria region has been taking place in Langford, whose 35,342 residents represent a 20.9 per cent increase in 2011. The second largest growth in the region took place in Sooke, which increased by 13.7 per cent and third is View Royal with a 10.9 per cent increase. Colwood and the Highlands showed a modest increase while Metchosin’s population decreased slightly. Given housing development in the West Shore, it is anticipated that this trend of increased growth will continue for the foreseeable future. This typically translates into increased congestion on the roads, especially at the standard “rush hour” times. Some companies are addressing this by moving their offices to better suit their customers and staff, while others are opening satellite offices in the West Shore because there is a clear business case for doing so. Chamber members Raymond


UPDATE NEWS

APRIL 2017

James Ltd. and Collins Barrow Victoria Ltd. are two examples of companies that have recently expanded into the West Shore. For those who would like to test the West Shore market without committing to a permanent office, Prosperity Business Centre in Langford and Coastal Offices in Colwood have beautiful office and board room spaces available for rent, with reception and administration services available at both properties. We will continue to see increased conversation and actions developing around transportation, school availability and amenities in the West Shore.

fewer than the 2,562 active listings at the end of February 2016. “The low number of homes for sale in our marketplace can put pressure on pricing,” adds President Balabanian. “The good news is we have seen an increase in new listings this month over January. January saw 753 new listings, while February’s count was 880. This time last year there were 1,160 new listings, so we’ll be watching the numbers in March closely to see if more sellers decide to get into the market as spring arrives.”

VICTORIA

Venture Acceleration Program creates over 1,600 jobs

Victoria Real Estate Market Healthy Heading Into Spring A total of 675 properties sold in the Victoria Real Estate Board region this February, 12.6 per cent fewer than the 772 properties sold in February last year. “In spite of low inventory, the real estate market in Victoria is robust. The ten year average for sales in February is 542, so we are well within expected numbers for this time of the year with 675 properties sold. In fact, this February’s sales are the second highest in the past ten years. It is also possible that our market may have been restrained over the course of the month due to something that is completely normal in many Canadian markets - the snow fall in the Victoria area certainly cancelled many open houses and may have put a damper on sales.” says 2017 Board President Ara Balabanian. The Multiple Listing Service Home Price Index benchmark value for a single family home in the Victoria Core in February 2016 was $638,700. The benchmark value for the same home in February 2017 has increased by 21.3 per cent to $775,000.  Inventory levels edged lower, with 1,537 active listings for sale on the Victoria Real Estate Board Multiple Listing Service at the end of February 2017, 40 per cent

BC

An entrepreneurial program lau nched by the BC Innovation Council  to help Br it i sh Columbians transform their ideas into successful businesses is helping drive BC’s growing tech sector. Over the past five years, the Venture Acceleration Program has created 1,640 jobs, attracted $196-million in investment and generated more than $81.6-million in revenues province-wide. T he program helps experienced tech developers hone their business skills and make new connections, such as AirSenze Solutions and FreshWorks Studio founders Samarth Mod and Rohit Boolchandani who joined the program after immigrating to BC. “We decided to stay in Victoria and start our own mobile app development company after completing our masters of business administration at the University of Victoria,” says Mod, AirSenze CEO and co-founder. “Pa rticipati ng i n the Vent u re A c c elerat ion P rog ra m at  VIATEC  prov ided us w ith m e n to r s h i p, h e l p e d u s ge t office space and network. Most importantly, by attending their fireside chats and other local tech meetups, we got to know the local tech community and learn from the experience of industry veterans.”

The Venture Acceleration Program is delivered by a team of experienced professionals known as Executives in Residence, who act as mentors to help aspiring entrepreneurs bring new ideas to market more quickly, using a set of best practices for growing tech companies. Every entrepreneur in the program is assigned an Executive in Residence who becomes their primary advisor, often acting like an active member of their management team. The BC Innovation Council established the program with Accelerate Okanagan and Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC), to assist small tech companies, which make up the majority of BC’s tech sector, develop growth opportunities.

VICTORIA Tourism in Victoria Showing Strong Performance For 2017 The tourism industry in Victoria is showing strong numbers in the early stages of 2017, while Tourism Victoria lays plans for the coming year. Tourism Victoria has outlined a plan for 2017 that includes boosting and refining their marketing strategy, locking down conferences for future years and focusing on attracting more business in the fall. The industry’s performance was strong in 2016, hosting more visitors than the year before; a pattern which is expected to continue in 2016. Tourism Victoria’s 2017 budget is $7.8-million, up from less than $6-million in 2016 and roughly $4.5-million in 2015. The largest portion of their budget increase will be added to the marketing and sales budget. According to a report released by Chemistry Consulting for the month of January. Hotel occupancy and daily room rates had both increased in January as compared to the same month in 2016. Additionally, Victoria Conference Centre delegate days increased to 920 in January, compared with

279 in the first month last year, and Victoria International Airport reported a 9.7 per cent increase in passengers. Average daily occupancy in area hotels hit 49.2 per cent, versus 45.8 per cent last year, while the average daily room rate rose by $3.59 to $116.14 and revenue per available room increased by $5.61 to $57.18.

BC Province Announces New Clean Energy Program T he federa l gover n ment a nd Province of British Columbia  recently announced a $ 40-m i l l ion pa r t nersh ip to support the development of pre-commercial clean-energy projects and technologies. U n d e r t h e P a n- C a n a d i a n Framework on Clean Growth and Climate Change, British Columbia and the Government of Canada have agreed to work together to spur the development and commercialization of new technologies that will reduce emissions and create jobs for Canadians. “Investments that boost commercialization success and build capabilities to grow are critical for tech companies in the clean tech sector,” said Bill Tam, president and CEO, BC Tech Association. “We require strong and joint partnerships between stakeholders to truly advance BC’s existing global brand for clean communities and position BC and Canada to be a global leader in clean tech.” The funding available through this joint fund will leverage federal, provincial and private sector investments. The $20-million provincial contribution comes from the Province’s Innovative Clean Energy (ICE) Fund. The federal contribution will be provided through the SD Tech Fund, managed by Sustainable Development Technology Canada (SDTC). T he pa rties w i l l conduct a joint call over a three-year continuous intake period to seek out clean-energy projects and

3 technologies that will mitigate or avoid provincial greenhouse gas emissions, including prototype deployment, field testing and commercial-scale demonstration projects. The call for expressions of interest opens this month. The streamlined application process will provide companies with a one-window approach to support the development and demonstration of emerging clean technologies. The technology must be well suited for deployment in British Columbia. Funding to advance the development of pre-commercial clean-energy technology projects supports actions under the BC Climate Leadership Plan to reduce harmful greenhouse gas emissions while continuing to grow the economy and create jobs for BC families.

VICTORIA VIATEC sets ambitious goal for 2030 Victoria’s technology sector has set a new goal to have its local firms more than double their combined revenue to $10-billion by 2030. When numbers were released three years ago, revenues were over $3-billion. Dan Gunn, chief executive of the Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC) estimates that those numbers have now increased to roughly $4-billion. The technology sector in Victoria has grown to include over 880 businesses, employing more than 15,000 people directly. It also accounts for 3,000 consultants and 5,000 others working in tech jobs with larger firms and the government. VIATEC’s membership has more than doubled within the past two years. To reach this landmark, VIATEC believes the key is to establish anchor companies in the area. This will mean addressing concerns of companies that show promise of reaching high valuations by tailoring programming, resources and education to them.

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APRIL 2017

POWER OF COLLABORATION

TOURISM VICTORIA PAUL NURSEY

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ith a n a n nua l econom ic i mpact of more tha n $100 m i l l ion, the cr u ise i ndustr y is tremendously important to Greater Victoria. In 2016, 224 ships were welcomed at Ogden Point, bringing more than 550,000 passengers and 212,000 crew to our city, and making us the busiest cruise-ship port of call in Canada. How did we get here, and how do we make sure Victoria continues to enjoy the economic benefits of the modern cruise-ship industry? One way is to nu r tu re t he i mpor ta nt

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The GVHA has stated its goal is to develop Ogden Poi nt i nto a homeport, with one ship beginning its voyage from Victoria by 2020. That would be huge for our tourist economy, but it’s not something that can happen quickly. Cruise lines are understandably cautious about any potential homeport’s ability to provision a ship and the cost of overhead, as well as air access for passengers flying in to begin their voyage. We were able to speak directly to these questions at Seatrade, and move homeporting from an idea to an active opportunity, with multiple leads interested in our business case. Victoria is making an impression, and our delegation stood out among the world’s top cruise industry executives. For everyone invested in the health of our tourism economy, that’s something to be excited about. Paul Nursey is the President and CEO of Tourism Victoria.

2017 – CONSTANT CHANGE

CHRISTINE WILLOW

604.736.5611

relationships needed to make business happen. In the cruise industry, there’s no better way to do that than at Seatrade Cruise Global. Held every March in Fort Lauderdale, FL., Seatrade is the cruise industry’s premier global event. This year, a 21-person group representing Victoria included dignitaries such as the CEO of the Greater Victoria Harbour Authority, Ian Robertson, and the Mayor of Victoria, Lisa Helps, as well as tourbus operators, stevedores and others connected to the industry. As President and CEO of Tourism Victoria, I could not have been more proud of the collaborative effort to build business and bring visitors to our destination. I can tell you that it was exceptionally productive to have senior executives from the cruise ship industry sit at the same table with Mayor Helps and the heads of our tourism bureau and the harbour authority.

ha nge is happening everywhere, it is continuous, constant, and affects our workplaces. From implementing new processes, to moving offices, to changes in team structure - how we deal with the change and how we support our teams through those changes is critical. These days, it seems that everything needs to be done faster, better, cheaper and in many cases our workplaces are impacted by external events beyond our control. Our clients have higher expectations, demanding more and more of us. Add the speed of change in technology and employees can become overwhelmed and stressed. Most people tend to have a natural resistance to change, and prefer to hang on to what they know. Even though the reason for change may be

positive, employees may feel threatened by the process. In the workplace, a common reason for the resistance to change is the perception that it will increase demand on employees. It is therefore up to you to ensure that your employees understand that the expectation is not that they must work harder or longer, but differently, to ensure greater efficiency. Neither is the expectation that they do more with less, but again, that they learn to do it differently. Another key to success when introducing a workplace change is effective communication. Without early and regular communications, employees can become confused and anxious. Develop a communications plan and ensure that it includes not only the what, but also the why and the how. Providing the context for change will increase both trust and confidence in the process. And, be honest about what you don’t know. Furthermore, communication is a two-way process and should also include input from your employees, allowing them to be an active part of the change. By being included they will find it easier to adapt to the new ways.

Change in the workplace takes planning in order to achieve the outcome that you want. Keep the following steps in mind: • Communicate – why the change is needed, what will be the process and how will it affect individuals as well as the overall organization • Provide opportunity for input and feedback – ensure that employees are engaged all the way through the process and seek their ideas when possible • Identify and recruit those that a re more comfortable with change and have them support the others • Communicate the results to ensure minimum resistance to any future change When it comes to changes in the workplace, plan, com municate and then communicate again. Keep in mind that no matter the reason or the effectiveness of the process, change comes with emotions. Christine is with Chemistry Consulting and can be reached at c.willow@ chemistryconsulting.ca


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APRIL 2017

Serving Up Atmosphere and Sweets Bakery Caters to Health Conscious With Non-GMO, Locally Sourced and Organic Ingredients BETH HENDRY-YIM

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OOK E - Susan Nyikes is no stranger to looking for opportunities and turning them into business success. She’s an entrepreneur at heart, so when she and her husband, Michael, moved to Sooke from Alberta, she saw the potential in the Little Vienna Bakery and her third business. Founded in 2003 by an Austrian family from Montreal, the bakery featured traditional pastries and breads. In 2010, the family opted to sell the business and Nyikes jumped at the opportunity purchasing it in January of 2011. “Sooke is a developing community, one of the fastest growing in BC. It was a good time to develop a place that enhanced the town and fulfilled our vision of creating a high quality authentic European bakery/cafe experience,” she said. Coming from a fitness background, Nyikes is very conscious of the ingredients and baking techniques used by the bakery’s trained artisans. “In Red Deer, my home town, I owned a fitness center. I am very health conscious so it was important that our products

Tanya Hovelkamp, Michael and Susan Nyikes and Carol Christie accept a Sooke Region Chamber of Commerce Hospitality award

Susan and Michael Nyikes serve up fresh-from-scratch traditional pastries and artisan breads

CREDIT:LITTLE VIENNA BAKERY

CREDIT:LITTLE VIENNA BAKERY

reflected that. Our bakery items are fresh-from-scratch using nongmo, locally sourced and organic ingredients.” The bakery, which also offers a selection of fine cheeses, market and deli items, also caters to special dietary needs. “We didn’t want people on a limited diet to feel they couldn’t enjoy our warm, friendly atmosphere, so we offer gluten free products, vegan and nut free options and a peanut free environment.” Living on the Island suits the Nyikes lifestyle, it had been a

long-time goal of the couple to move here. “I had my first business when I was 22 as a consultant in the fitness industry. I created a very successful sales system that focused on asking questions and then showing potential clients how the facility could meet their needs. In 2010, we had an opportunity to choose what the future with our daughter looked like and we chose to move back to Vancouver Island and the town of Sooke.” For Nyikes, the reward of owning a successful business is in serving

good food to her customers and in the recognition, she and her team have received including, a 2013 Business of the Year award, 2016 Food Establishment of the Year award, nomination and placement as one of five top finalists for the Small Business of the Year award through Vancouver Island Business Excellence Awards, and an ongoing Excellence designation from Trip Advisor. “We have six to nine employees at any given time with a strong team attitude. We’ve also created several initiatives to lower our

carbon footprint by converting to LED lighting and a full food composting system that contributes to local farmers for feed and garden compost.” With consistent growth from 2011 to today, Little Vienna Bakery is fulfilling Nyikes vision of creating a community hub. It now offers catering services and has opened an outside courtyard for enjoying a meal with family or a cup of tea and sweet with a friend. Little Vienna Bakery is at 6726 West Coast Road in Sooke www.littleviennabakery.com

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GREATER VICTORIA

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APRIL 2017

COLLABORATIVE ADVOCACY FOR PROVINCIAL ACTION

GREATER VICTORIA

A

s a n o n-p a r t i s a n a dvo c ate for t he Gre ater Victor ia busi ness

community, we understand the i mporta nce of publ ic pol icy and the power of an informed electorate. Ou r strong relationsh ips w ith elected officia ls a nd w ith com mu n ity decision-makers ensures receptive ea rs a nd thoughtf u l ref lection when we speak on beha l f of the busi ness community. They enable us to be at the table – figuratively and at times literally – when decisions are made that affect our operating environment. For example, every month the Greater Victoria Chamber of Commerce’s Chair Al Hasham, and I meet with the leadership teams for the City of Victoria, Downtown Victoria Business Association (DV BA), Greater Victoria Harbour Authority (GVHA), and Tourism Victoria. At these meetings, we discuss the Greater Victoria issues and opportunities. F l o w i n g f r o m t h i s p a r tn e r s h i p, w e i d e n t i f i e d t h e shared areas of concern that require provincial attention and action: Increase Affordable Housing, Improve Mental Health and Addiction Ser v ices, Complete Sewage Treatment, Create a Regional Transportation Commission, Complete Belleville Terminal

By joining together and coordinating our advocacy, we were able to send our next government a strong, consistent message Improvements, and Develop Ogden Poi nt a nd Home Port Victoria. To ensure these areas were add ressed i n t he prov i ncia l election campaign, we decided to present them to candidates a nd i nterested i nd iv idu a l s. T h a n k s to joi nt ef for ts, we hosted a “Candidate Listening Session, a free public event on March 2 at the Victoria Conference Centre. Victoria Mayor Lisa Helps, DVBA’s Kerri Milton, GVHA’s Ian Robertson, Tourism Victo r i a’s Pau l Nu rs ey a n d I formed a panel, moderated by Gregor Craigie, host of CBC’s On The Island. We presented the shared areas of concerns with our requests of the next provincial government - after which we answered questions from candidates and audience

APRIL CHAMBER EVENTS • Tuesday, April 4 Social Media Series: Create a Content Plan for Social Media 2 to 4 pm Greater Victoria Chamber of Commerce (852 Fort St.)

of Commerce

• Tuesday, April 11 Success Planning for your Business 2 to 4 pm Greater Victoria Chamber

• Thursday, April 20 2017 Greater Victoria Business Awards Gala Fairmont Empress (721 Government St.)

members. Over 100 business and commu n it y le a d ers, prov i nc i a l ca nd id ates a nd i nterested citizens attended the listening session, and actively engaged the panel on the topics. We left the Conference Centre that night with the sense that South Island provincial candidates better understood the issues at hand, as did the rest of the audience. In the end, the unique event demon st rated t he p ower of collaborative advocacy. By joining together and coordinating our advocacy, we w e re a bl e to s e n d o u r n e x t

• Thursday, April 14 April Mixer & Mingle 5 to 7 pm Mayfair Optometric Clinic (3196 Douglas St.)

gover n ment a s t ron g, c onsistent message. I look forward to how the South Island provincial candidates respond to what we presented at the listening session. I encourage voters to pay close attention to what the candidate say and do, and to engage with them on the issues that matter to you and your business. See you at the polls May 9! Catherine Holt is the CEO of the Greater Victoria Chamber of Commerce. 250-383-7191, CEO@victoriachamber.ca, www. victoriachamber.ca

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SAANICH PENINSULA

APRIL 2017

7

SHUT UP AND LISTEN!

SAANICH PENINSULA DENNY WARNER

M

a ny yea rs ago I h ad t he pr iv i lege to work on a community economic development project with Ernesto Sirolli. Lessons from that project and from his book Ripples from the Zambezi: Passion Entrepreneurship and the Rebirth of Local Economies, have long resonated. His lifelong passion for empowering entrepreneurs is inspirational and instructional when considering how we provide aid or assistance to countries or to people in our own communities. A n e w ge n e ra t i o n o f entrepreneurs is dying of solitude and our job is to figure out where they are and how to support them. They will appear if they can be assured of confidentiality and privacy and if they know their supporters will be fanatical about finding ways to help them. The supporter’s role is never to initiate or motivate rather, to act as

a servant to the entrepreneur’s passion, the Family Doctor of Enterprise, if you will. T here has never been even one successful company started by just one person. You can think of a business enterprise as a three-legged stool: the first leg is your product or service; the second leg is marketing and the third leg is financial management. T here has never been an entrepreneur born who could successfully make their product, sell their product and look after the money. Yet, if even one of these legs is not well supported, your stool will topple, your business will fail. That is why the most successful entrepreneurs are those who assemble a team to ensure each of these activ ities is wel l managed. E r n e s to’s v i s i o n o f c o m m u n i t y e c o n o mic development employs an Enterprise Facilitator (supported by a Project Management Board and trained volunteers) who meets entrepreneurs in i n forma l setti ngs such as their homes, in coffee shops, in pubs and restaurants and on benches by the waterfront. The Facilitator’s role is to act as the dedicated buddy for entrepreneurs. The first job of the buddy is to shut up and listen. And listen some more. Only when

the Facilitator has a good u ndersta nd i ng of the entrepreneur’s vision and has been infected by their passion will s/he begin to ask questions like “What do you need? Can you make it? Can you sell it? Can you look after the money?” When gaps in knowledge and ability have been identified, the Facilitator will offer to find people and resources to support the entrepreneur and the other legs of the stool will begin to be assembled. This kind of responsive, person-centred approach to economic development has had striking results in more than 300 communities around the world. I encourage you to read the book I referenced earlier and to watch Ernesto Sirolli’s TED Talk entitled “Want to Help Someone? Shut Up and Listen!” If you are interested in seeing this vision realized in our community, let me know. I would love to work with you to bring the dreams of local entrepreneurs to life. “T he f ut u re of ever y community lies in capturing the passion, energy and imagination of its own people.” -Dr Ernesto Sirolli Denny Warner is Executive Director of the Saanich Peninsula Chamber of Commerce. She can be reached at 250-656-3616 or execdir@peninsulachamber.ca

AGM - NO ORDINDARY MEETING

THINK LOCAL FIRST GAYLE ROBINSON

T

hink Local First is hav ing their 5th AGM on T uesd ay 18 April from 6-9 pm at the Atrium. Don’t let the term ‘AGM’ influence you, this isn’t your ordinary meeting! Our Presenting Sponsor, Peninsula Co-op, is helping us to make it a special evening. Three of our member businesses

will be sharing their best bu si ness success t ips: Wilson’s Transportation John Wilson; Brown’s the Florist - Natasha Crawford and Il Terrazzo - Shellie Gudgeon. We’ll be featuring Chef Mike from Country Grocer, Red Barn Market smoked meats and cheeses, appetizers from PiCNiC, desserts from Dutch Bakery, beer and cider from Spinnakers, wine from de Vine Vineyards and hot beverages from Oughtred Coffee & Tea. Join us and get to know our 190 members and find out how Think Local First is supporting the vibrancy of our local business community. ••• Our membership is growing and we are excited to share the list of our new business members since

January 2017: Dodd’s Furniture, Fired Up! Ceramics, Gala Fabrics, IsleShare Cycle, OM Wellness Victoria, VictoriaHomes.com and We s-Te c h I r r i g a t i o n Systems. ••• We will be welcoming Paul Hadfield of Spinnakers in as our new President! Wondering what membership is all about? Visit thinklocalvictoria. com to find out more and apply online. Gayle Robinson is President of ThinkLocalFirst and owner of Robinson’s Outdoor Store

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APRIL 2017

TIDMAN CONSTRUCTION: HELPING TO BUILD VICTORIA FOR 70 YEARS Local Family Owned Construction Company Now Into Its Third Generation

B

RENTWOOD BAY – A legacy is defined as something handed down from one generation to the next. For Tidman Construction Ltd. the compa ny’s lasti ng legacy is pride in the hundreds of custom homes and commercial construction projects completed by members of the same family over the past seven decades – a legacy that continues to be added to each year. “As a third generation business we’re Victoria’s oldest fa m i ly-ow ned constr uction company, and likely one of the oldest on Vancouver Island,” explained Andrew Tidman, current company General Manager and grandson of company founder Roy Tidman. L au nched i n 194 8 T id m a n Construction’s genesis began when the company’s founder and his fam ily moved to the Victoria area in 1947, via a circuitous route that included a sea voyage to the Caribbean. Already an experienced builder in Nova Scotia, Roy Tidman elected to leave the blustery weather

250-383-5044

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A family business: Ron Tidman (standing left) and John Tidman are joined by Denise Tidman and Andrew Tidman (seated) of the Maritimes in his wake as he, his wife and four children began a sea voyage in a boat he had constructed with his own hands. Having sailed down the Easter n Seaboa rd of t he Un ited States and into the Caribbean the Tidman’s had intended on continuing their epic voyage all the way to Victoria via the Panama Canal when they learned their family would be getting a little bigger. Journeys by sea and pregnancies are not always compatible so while Roy remained in the Caribbean to sell the boat the rest of his growing family headed to Victoria by more conventional means, with him following by train a short time later. Always intending to resume

his building career, once the family was together again on Va ncouver Isla nd, Roy pu rchased waterfront property in Brentwood Bay and constructed the first of what would ultimately become hundreds of residences he built - his own. An except ion a l bu i lder of h ig h quality custom homes, a major renovation expert and the force behind the construction of mu ltiple com mercia l a nd multi-family residential developments, Tidman Construction today is an acknowledged leader in the region’s construction sector. But despite its growth and its impressive inventory of completed projects, the company SEE TIDMAN CONSTRUCTION |  PAGE 9

Roy Tidman launched the construction business after moving from his native Nova Scotia

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Andrew Tidman is the current General Manager and is the grandson of the company’s founder Roy Tidman

“We work with all kinds of clients in all kinds of budgets and navigating all kinds of parameters.” ANDREW TIDMAN

Flashback Photo: Back in 1982 John Tidman (left), Roy Tidman and Ron Tidman were busy building homes and the company

GENERAL MANAGER, TIDMAN CONSTRUCTION LTD.

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 8

A decade later, in 1992, Ron Tidman (left) John Tidman and Roy Tidman (seated) continued to see their firm flourish

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has never lost sight of what had placed it at the forefront of the industry in the first place – a commitment to quality, exceptional customer service and honesty in every project, every time. “We function as general contractors, working with a core of long standing and trusted sub trades, so the size of the actual company itself is relatively small, with seven core people on the construction side, which is a deliberate act on our part,” Andrew Tidman explained. Today Tidman Construction is co-owned by John Tidman and Ron Tidman, two of founder Roy Tidman’s six children. The elder Tidman handed over operations of the company he had founded in the 1980s with John’s son Andrew joining the firm in the 1990s, eventually becoming its General Manager. SEE TIDMAN CONSTRUCTION |  PAGE 10

Concept to Creation Perfect Form & Function

Congratulations to the Tidmans on seven decades of success! You are an outstanding bunch personally and professionally. Wade Nikkels 250-883-2643 Wade@islandintegration.ca www.Islandintegration.ca


10

APRIL 2017

What it’s all about: the Blue Heron is a quality Tidman Construction project, a four unit townhome in Sidney-by-the-Sea

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 9

Economic Planning Group 765 Sea Drive Brentwood Bay, B.C., V8M 1B1 www.epgvictoria.com The Economic Planning Group congratulates the Tidman Group on 70 years, and three generations, of building excellence.

Congratulations to our friends at Tidman Construction as you celebrate a milestone of 70 years in business!

info@jbsheetmetal.com 250-652-1786 Saanichton, BC

O t her key members of t he T id ma n fa m i ly busi ness i nc l u d e R o n T i d m a n’s t h r e e daughters, respected realtor Shelley Mann, award-winning interior designer Kimberly Williams and Denise Tidman, who serves as the Executive Director of Tidman Group’s retirement residences, the Norgarden and Peninsula, both located in Sidney. Despite the lineage of being part of a renowned family of home b u i lders, for A nd rew

Tidman being part of the family business was never part of his original career plans. “I was never put in that position by my parents. “I feel fortunate to be here today,” he said. “I had actually always wanted to be an architect and had worked for five years prior to coming to Tidman for a local architectural firm. The creative process involved in being an architect is what had appealed to me the most.” O nce he joi ned t he fa m i ly business Andrew was able to bri ng h is creative a rch itectural perspective to the job of

building homes – not directly as a designer but as a person skilled and trained to recognize form and function and to be able to bring those qualities successfully together. While the company has been instrumental in the construction of many commercial projects over the years its focus has always been on the design and construction of extraordinary custom homes. Easily 90 per cent of its workload today is devoted to custom home const r uct ion. O ne except ion a l SEE TIDMAN CONSTRUCTION |  PAGE 11

Gravel & Concrete Sales municipalities and the outlying areas of the 6700 Butler Crescent, VictoriaB.C. CRD also extending our service over the 250-652-4484 Malahat and into the CVRD. We have a large Victoria portfolio of mixes designed to meet your & Concrete Sales project’s needs along with a wide varietyGravel of Sooke 6228 Sooke Rd., SookeB.C. washed or crushed sands and stone. 250-642-5296

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Gravel Salesto Tidman Construction. Butler Brothers Supplies Ltd. is company a proud supplier Butler Brothers Supplies Ltd. is a family run 4998 Langtry Rd, DuncanB.C. that Congratulations has been supplying Vancouver on South your many yearsIsland of success, and best wishes for the future. 250-746-1080 with building supplies since the early 1930’s, along with Ready-Mix Concrete since the 1950’s. Today our focus is primarily on concrete, sand and gravel supply. We currently operate 3 gravel www.butlerbros.bc.ca pits, alongside 3 concrete batch plants, with a large fleet of concrete trucks for prompt delivery.

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11

APRIL 2017

Building extraordinary custom homes has been the core of Tidman Construction’s workload for 70 years

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 10

example is the Arbutus Ridge project, a custom home family residentia l retirement community located in Mill Bay that featured 675 homes, complete with village center and champion golf course. Retirement living has become an especially significant part of Tidman Construction’s efforts and its corporate identity. Denise Tidman currently administers the Norgarden and Peninsula senior’s residences. T he two sister residences

feature well appointed suites, gou rmet mea ls a nd 2 4 hou r staffing care for its residents. Beaut i f u l ly la ndscaped a nd sited to take advantage of the re g ion’s s p e c t a c u l a r v iew s the twin operations have become sought after retirement communities. A n awa rd w i n n i ng custom builder, Tidman Construction leads the industry in completing exceptional custom homes and renovation projects of all sizes. The company excels at building and renovating homes to accommodate a wide range of budgets and site conditions,

working closely with its clients at every stage of the process. T he compa ny’s u n m atche d attention to detail and quality craftsmanship has earned it a reputation as solid as the homes it constructs. An industry leader in all aspects, Tidman Construction is a long standing member of the Canadian Homebuilders Association - Vancouver Island (CHBA-VI) and has been the recipient of many awards over the decades. For example Tidman Construction is a four SEE TIDMAN CONSTRUCTION |  PAGE 12

PROTIP IT Well done to Tidman Construction on your legacy of success

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12

APRIL 2017

Located near Shawnigan Lake this spectacular Tidman home is the perfect example of the term ‘Dream Home’

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 11

time winner of the CHBA-VI’s Project of the Year Award, its most coveted honour. The industry accolades don’t stop there. Through its involvement with the Victoria Residential Builders Association (VRBA) Tidman Construction has won numerous CARE (Construction Achievements and Renovations of Excellence) Awards in several different categories. The Urban Development Institute, The Victoria Real Estate

Board (VREB) and the Canadian Home Builders Association of BC have also recognized the company for its ongoing commitment to excellence, having won the prized Georgie Award for outstanding customer service, competing against builders from across the province. “One thing that sets us apart from other builders is the emphasis we place on quality in all areas of our business. That has been the way things have been done from Day One. Another is that we work with the clients at every stage of the project. We literally are involved with our

clients right from the site selection and house purchase stage, where they have us involved in determining whether a piece of property is feasible to buy and what can and cannot be done with it,” Tidman said. “Before people even buy the land they have us involved at that stage. We regularly take people right through the entire process – from getting something designed, choosing all of the specifications for their house, obv iously physica l ly building it and right up to the point where we hand over the keys and help to get the property

landscaped.” Having grown with the region it has helped to build, Tidman Construction builds homes today to standards of energy efficiency and using techniques that were undreamt of when the firm was launched 70 years ago. “With code changes and other new and ever evolving requirements we are required to keep up with the changes all the time. This provides the clients with great value in that we can look after all of that for them,” he said. The idea of creating a legacy, of making an impact or in leaving

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a lasting testament behind, is something that a company with seven decades of successful service takes very seriously. For Tidman Construction, it isn’t merely building a house they are envisioning and creating a living part of a family’s history. They are building a home that potentially will be passed onto future generations, in much the sa me way T id ma n Construction has passed through the loving hands of its previous generations. “That’s part of our ongoing SEE TIDMAN CONSTRUCTION |  PAGE 13

Irwin

& ASSOC. Chartered Professional Accountants An Incorporated Professional

Proud to support Tidman Construction. Felix A. Irwin, CPA, CA 102 - 6661 Sooke Road Sooke, BC V9Z 0A1 Telephone 250-642-5277 Email: felix@irwincpa.ca


13

APRIL 2017

The very first home Roy Tidman built was his own after he and his family had moved to Brentwood Bay

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 12

message. I certainly feel that our commitment to having a personal involvement with the client is something we never intend to lose,” Andrew stated. “We as a company have deliberately chosen to not do that. We have deliberately chosen to stick to what our forte is, which is in the building of high quality homes. We also never want to grow to the point that we can’t deal with our clients directly. Our clients are not projects

numbers, they’re friends. We definitely form relationships with all of our clients, there’s no question about it.” Another reward that can only come with corporate longevity is in the long term relationships that develop with both clients (through repeat and referral business) and the relationships that develop between the company and its sub trades. Some trades have worked as part of the Tidman team for decades, right back to the firm’s earliest years in some cases. That level of trust and commitment doesn’t come easily or quickly,

but can only be developed by years of cooperative and positive effort. “We’re not merely a generational business, but we also have generational customers. We bu i lt a t h i rd home for a lady that my grandfather built a house for during the 1960s. She acquired a piece of waterfront property later in life and contacted us, the third generation, to build her next house – and that’s just one example,” he said. Despite being the builder of SEE TIDMAN CONSTRUCTION |  PAGE 14

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Congratulations to Andrew and the Tidman team.

Congratulations to Tidman Construction on your incredible success TidmanConstruction Construction is a company founded on Tidman is a company founded on the highest the highest that Congratulations continues to to excel. standards, that standards, continues to excel. all who have been a parttoofall yourwho award winning excellence Congratulations have been a part of over past seven decades. We are proud support yourtheaward winning excellence overtothe pastyou! decades. We are -seven The Cabinet Works Team - proud to support you! www.islandfloors.com


14

APRIL 2017

The Peninsula at Sidney-by-the-Sea is the sister retirement community to the Norgarden

TIDMAN CONSTRUCTION CONTINUED FROM PAGE 13

some ex traord i na ry h ighest quality homes, the company has never viewed itself as solely a builder for the wealthy. Tidman has grown by being able to tailor its projects to match the needs, budget and goals of its clients – whether a small cabin or luxury mansion. The same level of care and personal attention is provided regardless of the project. “We work with all budgets and we’ve built homes

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of all different sizes,” Andrew said. “We work with all kinds of clients in all kinds of budgets a nd n av igat i ng a l l k i nd s of parameters.” In addition to its exceptional new homes Tidman Construction is also an equally exceptional renovation specialist. From a bathroom make over, to a complete upgrading (which can be as complex as a new build in some cases) Tidman Construction has been a renovation specialist since its inception. In the Victoria area, with its expansive inventory of classic homes, the need and the desire to bring character homes up to contemporary standards in terms of comfort and energy efficiency has helped to keep the firm busy. “I can’t tell you how often I have people come up to me and say ‘I need my bathroom updated, but you wouldn’t do that would you?’ – to which I of course say, yes we do,” he said. Tidman Construction prides itsel f on b ei n g able to ta ke any home from concept right through to delivery, including with its renovation projects. Created with a simple goal, to build the best homes possible, T id ma n Construction

70

has played a significant role in developing and building the Greater Victoria area. With 70 years of experience behind it the fi rm has no i ntention of slowing down any time soon, and eagerly awaits the challenges and rewards the future will bring it. “As the process of having a home built is likely the biggest, most expensive thing most clients can enter into we like to do everything we can to make it as enjoyable for them that we can,” Tidman said. “Building a new home doesn’t have to be a challenging experience. We much prefer to make it enjoyable, informal and fun. With the proper preparation and good communication, that can be executed.” Part of the process of removing uncertainties and adding pleasure to the process involves including the client in every aspect of the project. “One thing to consider is that it’s not unusual to be building a project for a client who doesn’t live here, but is someone who lives elsewhere but wants to move here,” he said. “Homes we build are typically for empty nesters or early retirement people who are making the move, so the advent of technology and the Internet has played a

One aspect of a Tidman Construction home is the ability to make the best use of the layout of the property huge role in how we do business today. Thanks to the Internet we can do a lot of work without actually physically interacting. That is certainly a far cry from the way it was when the company was first launched all those years ago.” Will the company continue into a fourth generation? While Andrew’s children Maxwell and Grace are still too young to become part of the enterprise, he says he will allow them to make their own decisions regarding their futures. “They certainly have the option and the ability to do this if they choose, but that would have to be their choice,” Tidman explained. But one element of the business that is certain is the level

of satisfaction the company has enjoyed and continues to enjoy by providing clients with quality homes. That legacy of success is shared by all generations of the Tidman family. “It’s a very rewarding industry to be in because you can, for lack of a better phrase, see the fruits of your labour. When my son was younger, without me pointing out anything, would often point to a home and say ‘that looks like a house Papa ( Jo h n T i d m a n) wo u l d h ave built’ – and sure enough he was pointing at something we had built. Maybe it’s genetic, but it’s a pretty good feeling,” he said. To learn more please visit the company’s website at: www. tidmangroup.com

P: 250.381.1989 F: 250.381.5056 E: office@tricityfinishing.com

Congratulations Andrew and the Tidman team on your many years of success

Congratulations on your success. Looking forward to working with Tidman for many more years to come.

Victoria, BC

|

chris.lacey@bowcey.ca

Cooper Pacific would like to congratulate Tidman Construction on being a pillar of the community for 70 years www.cooperpacific.ca 250-475-2669


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APRIL 2017

COMMUNITY AND COLLABORATION: DEVELOPMENTS ON THE WEST SHORE d R oa So

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4,000 jobs will be created in a new Langford business park as a result of this partnership. This partnership also speaks very much to supporting the “Spirit of Place” of each partner, a consideration you will also find down the road as the City of Colwood works with Omni Group on the plan for Colwood Corners. The City received updated development plans from Omni Group in December 2016 and expects to issue a development permit in the near future. Phase 1 development includes 276 residential units as well as 14,200 square metres of commercial floor area. Feedback from those living and working in Colwood is that they

Watercourses scaled from CRD airphotos. Locations are approximate only.

want to see increased pedestrian and bike access and Omni Group is planning a cycle lane on Sooke Road as well as a children’s play area with connections to the Galloping Goose Trail. ••• In View Royal, a really interesting project is taking place. At the newly opened Eagle Creek Village, construction is well underway to redevelop two floors for hospital use, specifically for day surgeries. This

will no doubt be very welcome given Eagle Creek’s next door proximity to the Victoria General Hospital. ••• It is a pleasure to be working in a region with so many positive things going on and I invite you to consider the business opportunities available on the West Shore. If you are interested in getting a better sense of the community and the business options available, you are very welcome to come out to one

of our WestShore Chamber events which are open to both members and non-members. For further information, please go B1 to westshore.bc.ca or give us a call –page dS 1 on 250-478-1130. aR eB

g aW pa ket eB S– Bucilling IR V F e Rd t ag a ep Se da aW t ke oWDirector eB Julie Lawlor is the Executive uc ing R R B I C ll V Fi e ag Rd of at ep m at the WestShore Chamber Se s Co i Wd Re t o » CR Commerce. jec nstr Rd pro the co s m d t Co anor You can reach20her at 250-478-1130 l 5s age in 13 0 s 5 e Re 2 p 1 ti 12 w rI » s e20130 oormy en jec str ve nk li ve n g ha di ams il d to Bu ee te cte for 1T3hr sele ids land

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b v S tsid mMo o’s p es cha erWh w al e W ry b s La itori th eve em at it re 84 ed hin ike “m wh mo d us: ct 8-26 wit r. l b e on But yon t 5 nta nts alie to g r. be er Co 66-7 ha Cav a l is usin g fo ing ord 8 rc k c in 1o e e m id l s g – fo look e loo ts in ys sa r, it ic” are ey’r tac tl en in b e ntr ers th con rec d ce emb at, ular as ran e ar m an threg he as r h reb id th eir d. mbe of ests e to ng dS ng ou k to . th pan cha cess r W e oL tra s y bac ase ex he pro ate yN a li T e re d s y a g e c n,” Re av i th G un nit in th tio IC ed the . l e C hair so u om be ra usi eR e244 s de e ht omm is c s to llabo ’s a b er & -c a By gge o ig li c pa c k o He va co t pa Tra in as c t m at a a n seemew c r. e ic a r S rd th stb at n lie eC s th tr a 14 We t th rds: ava .J. L ll a Dis bo r rge u o C N e d pa be r e , b o w Le t at as w k an . m fe a s n is e w li T orm g td.,. ba rc me m it ss “ N te L st dir e me u r h o id ra s sSep adliCt la sa 3ss st iate e W om on o f w alen orl lput adgo sim ne ssoc of th of C is y o u aunt r'W A 14air ber cus a n Utk boelod ilis n ui O ch am r fo e , m m bd emr' liq ef duo tite ll ve olute C2h0 ou b a s Bri lu “ min lit d Ddois 2ip s in S y s2h

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Kelly Darwin sits on the Board of Directors of the Esquimalt Chamber of Commerce and is owner of Seriously Creative, a Marketing & Digital Development company. He can be reached at 250-474-4723.

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C a rs Ne to ac cli giothaenyhair ors e vi ve ich 9 t eeas p , c rn d th sa toria app and o e Mo orial1 ow R e C 5 ag wom ic v an .” k Da im s it 2105: na le 4 ls] c ag f go nithn ituc e o g 20 Vic elop ings ed Na vil s v v 12ct us22183-2068 aspseMehinard o ecyissiomple o nBby ath“NlealxIMi-n rks oast de d sa gres 05 2 ie C arnyar bo us dadpeo io F ia pa C ey nta 6-7 aNsi il is 3 m uosye y’s o l 0 st or all Co r 2 bu k pro g it im 2 dec rd w eople We ox V Rive1-86 rs [Ja 4eSh ct cp “ 3atidt ers an ad e o”a vi p m ll nt trap ke Co be Cs2a8niv un tee h id th thtefibt,g.”e ave aidS. e ha s a nta mp &S urf u was a mit ls sa aenbdes blionf thto. 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Gtwm won er tuisarTg cXhX tmdeorl psim s la uolpte oL r elixeupr.r ahetrocchhbilpro ietoje cn i n trantages26y 5b8ac ase nts g ao eawr.teaB stbpeoy ilaeylrN u m yN r th refo o Jaa k ewd aeaavafo Tishe eein d sCo pay a 6-7g e c onhy,” ggyre pisronm uini va p rin SUut5 teolo Re g minog o aoDrd r sh alll thuds G il un nit-86 in th etirch q r t t- m C n tair ra 15 20 o ada mto vt erelita t bulsei-C&s goa ewfodocnistohyekeaine’s.lo20oknlaim so mu c1om be om ein RIC tem dsetaro t lfNa h 4 e e t 8 rm 24 c r n e b 12 130 sdtrp eluated in s r lu o ts a a rfo see f a 2 2’said lieit -” – athlo ad’re N ye cdhoa By agge igh com k is s to ollr y nenctae’ccsuco e nutlyr e-g itth ppa m th 20 c u He s abvear, etcroic trs are nTaerim radyho is lint io is a s ivce u a in to rdoosp th t m at a ba n seemew o w o a th w r. ic S y e c s 9 C n H t a o g gesro im e ismtrb at, labr Haardr e ss re-s q nden Broal th th est at X s: n alie . Lre ascth te o d lls -t W ut th doerd Cdaatev t Nllhe.Jeyawaesll 1n1dmDe an therer-gu bi mepr ha0 0reabdrajacideene hase oer Ca rita sX sem a sg k a 8th ir b r e. b 0,0ofic esatsl G urc a mp , b ionw sLUep t aVto XaXs s n p c ry life TLdwS oNerwm gnhisgaentdo.,uan cakntorc. e1. mtehme maand ham c3ecssli nr W it cXl “o N ate gio ny r ua raic Ls yo ebstb a maese u r 19 heoxp he c ro ate XdX pdir lass w Ree pa l ie n yN id trCsot teysaimW g om XrXl lensSe rladliCt t e c nono,” f w 20 T e0p5 reagcom a v a in Jath Re sa eussnsd cn iait na ein ilCleth i o X Xo nt adgoa sim w m osvbfe israoti yuosi- 1215 2ed0th2the Gp nso sou Noafoth lpu e C air m RIC 'W au 4 r uabosaost aanb r & 02 13 s rk nu i e. y e l -ch dys ht oAmsmais dre24 ir c pbsaeto ye y lie -2 d a Utk bopaelo O c B C is agge o e ’s ig ll a u a m 2 c h r c k m foo e allva rco t 3 Tr on s c l bdp emr' il eliq tem t m at a bacn CsheaemeuwrWcestsr.e ,H gS i rd a x V a ivee ic duo tite ll v rs 3t4e pp nt th est at s“:on abliaCeom.oLeC eallsRth isatr t,” lu ke in t dolu Ca boa t fi e s a nta Ddois issXm av N.J mepllb d DSh W ut th ord s hCip res f th ali ss ng ccou be e , b o w Le t at Csaw kavearsn &. e b o . It eXas X to im a vi th air ors e no e l em a r life Tw orm gis td., aowaMn itss d Xl sa toria app anX as , ch ern d th “ N ate L lstb eritcorira m o m dXc epdritir lass s ] w gic ov an it.” id tr s ee m d u h Vic elop inogXrsXl alensSe adliCt sa ss s iate ekW om en o f w us: 684 ssels hina of g ision on y v o tact 8-2 Ca Me ard ec ple n b orl lput 8 a ne oc f th f C is o Xv X grenstsadgo sim de d saw e d y r N o 5 s o o i n g u au r'W il paor ena ’s b ous 0 pe cisio wa As air o ber cus a n Co 66-7 amie usa Utk boelod ilis n ui bu k proO t [J idtSh yrsity nim ad 2 e de oard c ch am r fo e , m m 1-8 bd emr' liq vic h tra sa8 ive na e h th e b duo tite ll ve olute 14 C o u a s b lu “ ge r 2 un s a u itte aid d th ng.” ha pa 2 h ip Ddois is min lit d ouof wa mm sels s e an mbli l to ,” a s s y l co as itte hu erfu you 3 es im na C m nd d in cu s sit ntia t w r y m a n e e sa X 34 o 5 erit co ing wo faith ou nayy elSI n iv sid e nt, de date ge pa cit ItI’s eir es ymailit c 14 5 k in s Up NIo e U pre itte e ia “S b o k t h ’s m s id iter t, w d2y0 Io t th a oonsiwhgann ae8 f Ne oo 262 h e n toria com p re f cr ee y N pu o m’tsto p rsbe om enaXg rie m d yyg ey Ks enlodwps inlaBnd ic h ew o alsreenre euels eas sa o n ra a llBe ll ei 308V ea rc a n list ad to goo h re th re assre 1 e d va seri Npeewac aimo ae n14Va y 32 s nd ti ng te h By he trep Cco198riey.b ans 0 an spahg slle k y TV 1to ers 36fi au n d ida en theiniscPult ohupk oo sville ng in NSCaolewic oloxovpa 2ernSihak d n 9 o t 1 r s n r fa p a Ch o“uy epy ti s ok m & 3 il dow ad a31e ca oo ey y ’rre o CKoa alb rs Ne er : hrs sh ValleX ss. r onut n Sp ad ary itke t th g te ortve c 3 ce me r ey nuy rts n d ge da pMoort Moririaall 4 4Sehta tha ludin a N d le ion er suc for the s la sta icha in s Up 1&e5 id c p ditito e I o nhoam See eoacn ase vis ild w w rsSh 0 in ed th S f isoto e r ed -b nd bu ith en Co nXa riefe oveen 2 62 NIo t o ati Ne r’t bsw d lue a ip n pl les 2 s: lodwe Bd Mgreey 84 va gic nsh ume ody lo nrCicehn weue rstehaeso u ma ut do sim is u Kien wschinlano uo ct 3088-26 a Stratelatio ac g go ic all me a nreen in il r e r at gd Npeea naim an V ey onta -7532 • rearness in By ntr cohmer eop acrot ry thPieeebnde,rsk Ut dolo tem in is a C e 0 6 h s rs tr a e t si p ll f 136 m ali e sa brw fo • e6 ra c N alewic vpas i ak-8 pa h y Bu nd t- l o nen s tteh toCrisreluvPiem do dolu ssis SCo oloxo ernSh 1 teh pwr y 38 191t ••Fu den leve u h a im e a t e ra e m o o lb s & it l il C g li tu h a g CKoa rt aers cNe it ut ers ccuss.at w r y unltrenen rs 2 •S ig an 5 agnueglpe i er keur H ills ple p be acces thrme erfe la pMoovrt M aall isu $ ao l 0 • h t u D te ri o u sk pe uld sida e fo th a s ra n 15 2 prid liq po dititoori &heSe o d h 12 130 e f o h fo eed enrsS ey sveed tem •a It w can t t o is s it yee l 0 e v r “ p r le dolu o 2 e lo h eb e d : Mgre th 84 C w th us mtaegout do sim of u e ct 8-26 ilis r a n in ng 5 nta in Ca Ut dolo tem ar ri o art Pe Cog 66-7 min alit to 5 p lub for 16 ye e tin -8 ic h do dolu ssis y en h1 y t 17 8 15 v 20 e C am w t le Inv anic hore alle 28 1 t e it sim 12 130 ag g u l it eh ali 24 ng Sa st S an V ur p ry f isung 20 lpu er ge rs 20 la pa nu qui We wich o hake om 21 o bDro cru$ g h S o li 2 C les & g W fo m 2 te fo ve e,” Sa ers uin yeeg Ca lute

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Vancouver Island | Victoria | thompson-okanagan | Fraser Valley

ESQUIMALT renewal to the area which continues to grow as we approach the completion of the Tudor House this spring. We are told the project is on track and will be completed on time. We look forward to seeing this innovative addition to the neighbourhood completed. Esquimalt is teeming with excitement and revitalization, we hope you stop by and see what all the fuss is about!

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tuned for more information as this new chapter in Island transportation unfolds. With the preliminary development work beginning on the Esquimalt Town Square project, the road ahead will be an adventure for local business and residents alike. This progressive and sustainable centre piece will create even more economic development in the town while providing new services for community recreational needs. Last month we saw the opening of the new 12,000 square foot Red Barn Market at the corner of Esquimalt and Admirals. The revitalization of this property gives a tremendous boost of confidence and feeling of

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beginning on the Esquimalt Town Square

here is a lot of excitement in Esquimalt these days. The month of March started with a surprise visit from P r i m e M i n i s te r Just i n Trudeau followed by a big announcement the following week with Minister of Transportation and Infrastructure Hon. Todd Stone. Joined by local Mayors from Esquimalt, Langford and View Royal as well as other community leaders, Minister Stone announced the formation of a “working group” tasked with identifying the feasibility of a commuter rail project running from Langford, through Esquimalt into Victoria. We will be staying

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jlawlor@westshore.bc.ca 20

KELLY DARWIN

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n March 14th, a historic agreement was confirmed after months of consultation. “Honourable Peter Fassbender, Minister of Community, Sport and Cultural Development, presented the Letters Patent, which confirm the boundary changes to Langford and Metchosin, to Beecher Bay Chief Russ Chipps, Langford Mayor Stewart Young, and Metchosin Mayor John Ranns . . .the boundary change will deliver both long-term preservation of parks and greenspace and economic enhancements for the entire region.” This boundary change brings benefits specific to each partner – for Beecher Bay the change supports economic independence, for Metchosin it supports rural preservation, and for Langford it creates household-sustaining jobs to support Langford’s increasing population. It is expected that up to

your source of local Business news www.businessvi.ca www.businessexaminer.ca

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16

APRIL 2017

WASTE REMOVAL BUSINESS OFFERS UNIQUE & ACCURATE SERVICE Atlas Junk Removal Operates Scale Equipped Waste Removal Trucks

V

ICTORIA – It’s an example of truth in advertising as the company’s corporate slogan really does say it all: We Take the Waste of the World off Your Shoulders. Launched in 2012 Atlas Junk Removal Inc. is a private waste removal firm created to provide an accurate and cost effective service, with an eco-friendly perspective.

“It’s much the same as with any other waste removal company, we pick up the client’s stuff, focusing on recycling as much as we can, and haul it off for them. But we use vehicle-mounted scales and a ‘pay per pound’ business model,” explained company co-founder Aaron Lawson. Working for both commercial and residential clients, Atlas Junk Removal was co-founded by Lawson and Wesley Colwell, a business partner he met when attending Camosun College. “We met through friends of his who I met at Camosun who all told me ‘you have to meet my friend Wes,

Congratulations to Wesley & Aaron for Atlas Junk Removal’s fifth anniversary of outstanding service!

Atlas Junk Removal is Atlas Junk Removal is a proud supporter of a proud supporter of Surf Rider monthly Surf Rider monthly beach beachcleanups cleanups

For details visit www.surfrider.org

vancouverisland.surfrider.org www.surfrider.org

108-1218 Wharf Street | Victoria, BC (250) 388-6666 www.bclawfirm.com

you guys would get along really well,’” he said. Initially studying Exercise Therapy he switched to Business Marketing about a year into the program as he had developed an interest in. “That’s when I met Wes, who had previously worked for a junk removal company,” Lawson said. Recognizing the need for the service and the business opportunity it presented (using Lawson’s pickup truck) the pair launched their venture as a means of generating an income during the college’s summer break. “We threw some sides on the truck, painted it up, got some signs printed, put our first website together and it just sort of snowballed from there,” he explained. Today Atlas Junk Removal, with a team of four and operating two specialized trucks focus on the removal of a wide range of items including: furniture, appliances, electronics, renovation material, yard waste and more. “We expected to be working only on the weekends, but it got busier and busier until we both left our second jobs got a bigger truck, updated the website and grew to the point it is today.” Atlas Junk Removal routinely works for clients across the Greater Victoria area, from Colwood to Sidney. Particular care is taken to ensure that any reusable materials

In May Atlas Junk Removal Inc. will be adding a new scaleequipped truck to its growing removal fleet are donated, or recycled to reduce the amount that actually goes to the landfill. The company also regularly does volunteer work with the Vancouver Island Surfrider Foundation, assisting it by removing more than 8,000 pounds (to date) of collected beach waste at no cost. “The new equipment we’re adding to the trucks will be a real game changer for us. Virtually every other junk removal company charges by volume, charging the client for the amount of space the load fills in the truck,” Lawson said. “Furniture for example is big and bulky but often doesn’t carry very much weight. The installation of Measurement Canada scales (a

first on Vancouver Island) on our trucks allows us to weigh everything on site with complete accuracy, meaning we can bill the client much more precisely, making the transaction fairer for all parties,” he said. For the future Lawson expects to continue to grow, both with rolling stock (a new truck is arriving in May) and staff, to better serve the entire Capital Region. “We’d like to better service Victoria and the Westshore and ultimately further up the Island, probably in Nanaimo, but that’s still a way down the road,” he said. To learn more please visit the company’s website at: www.atlasjunkremoval.ca

BUILDING FOR THE FUTURE

I CAPITAL PROJECT DELIVERY

BUILDING FOR THE FUTURE THURSDAY, APRIL 20, 2017

NANAIMO, BC KEYNOTE

NIKOLAS BADMINTON EVOLUTION OF CONSTRUCTION

t became evident the world of construction was on the precipice of change following the 2008 recession. A new economic reality, new technology, new building regulations, public infrastructure deficits, a rad ica l sh i f t i n work force demographics, and shifts in environmental, energy, and social policies and practices were all emerging and converging as the drivers of fundamental change in how residential and public infrastructure would be designed, procured, and built. The new economic reality involved a market recession and a rebound. The rebound resulted in an unprecedented level of construction i nvestment on Vancouver Island that in 2016 eclipsed the pre-recession record set in 2007. Construction investment is a leading economic indicator and there are four to five new jobs for every job created in construction. Beyond the jobs is the long-term return on investment for home owners, taxpayers, and communities. This offers the obvious economic benefits as well as a layer of complexity given all the other drivers of change and the state of evolution that the industry is in. The complexity is the challenge for any industry to respond and adapt to new

market, regulatory, and societal changes when operating at or beyond capacity. Unemployment rates on Vancouver Island continue to drop with Greater Victoria posting the third lowest rate in Canada at 4.4 per cent. More than 40,000 people are employed in construction on the Island with 600 and 3,200 entrants projected to begin a career in construction on the Island and in BC respectively during the nex t decade. T he recru iti ng and training of these new entrants is integral to the future of the industry and the vitality of the homes, infrastructure, and communities the industry builds. This adds another layer of complexity for an industry operating at capacity: a capacity that is projected to continue its growth mode on Vancouver Island into 2017 and 2018. Four years ago, the Vancouver Island Construction Association (VICA) Board of Directors had the foresight to recognize a need to bri ng const r uct ion community stakeholders together to begin a dialogue about the emerging demands for change. V ICA brought public sector, architectural, engineering, and construction leaders together and the Construction Council

of Vancouver Island (CCVI) was formed. The Construction Council— with the support of VICA, the Architectural Institute of BC (AIBC), and the Association of Consulting Engineering Companies of BC (ACEC-BC)—hosts sector round tables and forums that generate a collaborative environment for sharing and le a r n i n g. T he se en able t he dialogue to move from barriers to solutions for the future of tomor row’s resident i a l a nd non-residential construction. Building for the Future is the theme of the 2017 CCVI Capital Project Delivery Forum. The anticipated 250 attendees, comprised of public entities, housi ng a nd tra nspor tation authorities, local government, design professionals, and industry leaders, will all benefit from a glimpse into the future. It’s a future that is disturbing to some and thrilling to others. An internationally recognized futurist will transport attendees to construction in 2030, while other experts will walk you through the new energy n e t z e r o a n d p e r fo r m a n c e based bu i ld i ng code, socia l procurement, corporate social responsibility, local government procurement, and vendor performance measurement.


OFF THE COVER

APRIL 2017

17

BC HYDRO CONTINUED FROM PAGE 1

hydroelectric program in the world at that time.” Having grown up in a political family and being intricately aware of all that it entails, Bennett believes in public service. He also served as Chair of the University of British Columbia from 2004-2010, and was instrumental in helping UBC build the University of British Columbia Okanagan campus, which has continued to expand. Bennett thinks about the irony of his current position in light of his heritage. “That comes to my mind often,” he muses. “I’m proud of that legacy, and proud of my Dad’s time as Premier. “I consider the job as Chair of BC Hydro a huge responsibility, and I consider it my public service,” he adds. “I certainly don’t do it for the money.” As far as politics is concerned, he notes: “I help in the background and make sure we get good government.” The two largest current projects are Site C, the third dam on the Peace River, and the upgrading of the John Hart Dam project in Campbell River. “It is important to recognize that we need to maintain our assets, and some of our major generating assets are approaching 50 years of age. The Oroville dam situation in California demonstrates the importance of being ahead of the curve,” he says, pointing to the potentially calamitous situation of a dam spillway that has been stressed to its limits handling floodwaters, potentially endangering thousands of people. The $1.1 billion John Hart Dam project underway near Campbell River is a prime example of that. Originally built in 1947, the dam is located on an identified seismic zone and needed to be brought up to current seismic codes. “This project is also on budget and on schedule,” he says. “It’s the second largest capital project we’ve undertaken, next to Site C.” BC Hydro is a year and a half through the eight years it will take to build the Site C dam. “We’ll never please everyone on every project developed in this province,” he says. “Everyone knows that. We can’t wait to get every last person to agree, just because they don’t want it.” Bennett says BC Hydro has let over 50 per cent of the total contract value of the Site C dam project, and it is moving along as scheduled. “The vast majority of people understand the relevance of developing Site C. We need to get in front of the curve, and we need to manage the future. I would not want to be in the position like they’re in, in Oroville, and have people ask: ‘How did we get into such a difficult position? Why didn’t you do something?’” Bennett states that power demand in BC is projected to increase by 40 per cent in the next 20 years, due to a combination of a projected two million more residents in the next 25 years, and the accompanying demands of industry. “We need to plan for those increases, and we need to plan for people using more electricity,” he adds. “We need to get in front of the demand.” He notes that 98 per cent of BC Hydro’s power is considered “clean” energy, the bulk of which comes from dam-based hydroelectric power, although solar, wind, run of river and bio-mass power has been added into the grid.

Brad Bennett addresses the Comox Valley Chamber of Commerce on a recent trip to Vancouver Island

Bennett states that power demand in BC is projected to increase by 40 per cent in the next 20 years, due to a combination of a projected two million more residents in the next 25 years, and the accompanying demands of industry

he states, adding that currently, 25 per cent of the province’s power is provided through Independent Power Producers, with the rest through direct hydroelectric generating stations. “Without adding Site C, we can’t add any more IPPs to our system or it becomes unbalanced and affects the rates we need to charge,” he says. Over the past five years, BC Hydro has invested $6.5 Billion in over 560 capital projects of different sizes and types. “We brought in all of this project work in under budget. I think that’s proof positive

that BC Hydro is very good at what it does. Our reputation has been built on building an affordable, safe system for BC,” Bennett says. “It’s important to say that Hydro touches all corners of the province, and we provide 95 per cent of the power to over four million people. BC Hydro is one of B.C.’s most respected companies for what it has done, and what it continues to do,” Bennett continues. “The same needs we had at BC Hydro in the 1960’s and 1970’s addressed by my grandfather and father are the same as we face today.”

SEAFIRST INSURANCE BROKERS WELCOMES STEVE PEARCE TO ITS TEAM! SeaFirst Insurance Brokers, a locally-owned group of insurance agencies, is pleased to announce that Steve Pearce has joined their team of professional insurance brokers.

“Other jurisdictions in Canada don’t have it so good,” Bennett adds. Alberta, for example, is targeting to have 30 per cent of its power deemed clean by the year 2030. “We’re already at 98 per cent.” While BC Hydro has introduced alternative energy supplies into its grid, hydroelectric power remains the mainstay, and the most economic, helping keep rates down for businesses and individual customers. “The lowest nominal cost is hydro-generated power, and it’s the most reliable,” he explains. “Water reservoirs are our ‘batteries’, and they are there when we need them. Not like the wind and sun.” “We have a blend of assets in our program. We couldn’t rely on intermittent power to meet the needs of our customers,”

Steve has had a very successful career in sales management, leadership, and mentoring, working most recently as an Insurance Broker specializing in commercial insurance coverages. His experience as a business owner for over 17 years has greatly assisted him in understanding his clients’ requirements, and the ability to explain and relate to their unique needs. Steve has given back many hours to the community as a coach and volunteer for Minor Hockey, a coach facilitator for BC Hockey, a Board Member of Volunteer Victoria, and a member of the Planning and Agricultural Commission. Steve will be based in the Westshore office at 2244 Sooke Road, and can be reached at (250) 478-9110, or via email at spearce@seafirstinsurance.com SeaFirst Insurance Brokers has offices in Sidney, Salt Spring, Brentwood Bay, Oak Bay, Pender Island, Saanichton, and the Westshore.


18 WHO IS SUING WHOM The contents of Who’s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 0725380 BC LTD 1-105 Rainbow Rd, Salt Spring Island, BC PLAINTIFF 189248 CANADA LTD CLAIM $25,156 DEFENDANT 0851044 BC LTD 3rd Flr 915 Fort St, Victoria, BC PLAINTIFF Business Development Bank of Canada CLAIM $15,552 DEFENDANT 0994762 BC LTD 906 Island Hwy, Campbell River, BC PLAINTIFF Jena Developments Ltd CLAIM $19,370 DEFENDANT ARO INC 4240 Glanford Ave, Victoria, BC PLAINTIFF ARC Properties LTD

WHO IS SUING WHOM CLAIM $ 23,416 DEFENDANT Assa Abloy Entrance Systems Canada Inc 160 Four Valley Dr, Vaughan, BC PLAINTIFF A Tech Doors Inc CLAIM $ 9,706 DEFENDANT Belfor Canada Inc 1200-200 Burrard St, Vancouver, BC PLAINTIFF Whynott, Douglas Scott CLAIM $ 25,176 DEFENDANT Castle Floor & Fixtures Ltd 1163 Franklins Gull Rd, Parksville, BC PLAINTIFF Holz, Ron CLAIM $ 5,741 DEFENDANT Crane Canada Co. 1300-777 Dunsmuir St, Vancouver, BC PLAINTIFF Wawanesa Mutual Insurance Company CLAIM $ 25,216 DEFENDANT Crashpad Collision Services Ltd

200-1808 Bowen Rd, Nanaimo, BC PLAINTIFF Camshron Holdings Ltd CLAIM $ 18,722 DEFENDANT Fix Auto Parksville 1A-531 Stanford Ave East, Parksville, BC PLAINTIFF Camshron Holdings Ltd CLAIM $ 18,722 DEFENDANT Forbidden Brew Corp 3516 Island Hwy South, Courtenay, BC PLAINTIFF Courtenay Lodge Ltd CLAIM $ 29,208

APRIL 2017

DEFENDANT

DEFENDANT

Island Wood Waste Recycling 1041 Maughan Rd, Nanaimo, BC PLAINTIFF Bauder, Edward Marshall CLAIM $ 70,000

SCM International Programs Group LP 1700-666 Burrard St, Vancouver, BC PLAINTIFF Owners Strata Plan VIS 5441 CLAIM $ 22,437

DEFENDANT Mike Seargeant Enterprises Ltd 225 Vancouver Ave, Nanaimo, BC PLAINTIFF First West Credit Union CLAIM $ 3.474,771 DEFENDANT Pamoja Properties Inc 205-3256 Cambie St, Vancouver, BC PLAINTIFF Owners, Strata Plan VIS 6313 CLAIM $ 20,007

DEFENDANT IPI Tech INC 2460 North Island Hwy, Campbell River, BC PLAINTIFF Barr, Alan J CLAIM $ 368,178

DEFENDANT PETM Canada Corporation 1700-666 Burrard St, Vancouver, BC PLAINTIFF Flynn Canada Ltd CLAIM $ 25,216

DEFENDANT Island Centre Of Hockey Excellence Ltd 2657 Wilfert Rd, Victoria, BC PLAINTIFF Business Development Bank Of Canada CLAIM $ 52,268

DEFENDANT SCM Insurance Services GP Inc 1700-666 Burrard St, Vancouver, BC PLAINTIFF Owners Strata Plan VIS 5441 CLAIM $ 22,437

DEFENDANT Turner Lane Development Corporation PO Box 28052 Westshore RPO, Victoria, BC PLAINTIFF Jordans Rugs Limited CLAIM $ 27,251 DEFENDANT Universal Cover Corp 5091 Lochside Dr, Victoria, BC PLAINTIFF What A Steel Erector Company Ltd CLAIM $ 17,829 DEFENDANT Wheelers Marine Services & Repair 3117 Van Horne Rd, Qualicum Beach, BC PLAINTIFF Buitendyk, Hank CLAIM $ 25,236


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APRIL 2017

Rebuild it and they will come Couple celebrate 38 years of owning and operating one of the world’s most renowned and historic destinations BETH HENDRY-YIM

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ELEGR APH COVE – According to Gordie Graham, owner of Telegraph Cove Resort, no matter how remote the location, if the fishing is good, it will get found. And with some of the best salmon fishing in the world, more than 120,000 people from around the world find the Cove every year. A gateway to destinations like Broughton Archipelago Provincial Park, whale and wildlife tours and world renowned fishing, Telegraph Cove is a privately-owned resort boasting one of Vancouver Island’s oldest boardwalk communities. Purchased by Marilyn and Gordie 38 years ago, the resort has been visited by impressive array of tourists. “We’ve seen several third-generation guests,” said Graham. “One family asked the kids if they wanted to go to Disneyland but the kids preferred Telegraph Cove. It’s a magical place here. People say it’s special, where they can get rid of the impersonal city life and take on a friendlier community feel.” “It was first built as a salmon saltery,” he continued. “It was owned by Fred Wastell, his partners, including the Nakamura family. They also started a sawmill, but during WWII, the air force took it over to produce lumber for building the airports at Coal Harbour, Bella Bella, Port Hardy and Prince Rupert. It was an antiquated sawmill that wasted a lot of the tree, but was in operation for quite a few years after that with the property being logged a couple of times.” In the 1970’s the newly married Graham couple lived in Port Alice, while Gordie worked in the bush felling and bucking trees and Marilyn as a Public Health Nurse. “We knew about Telegraph Cove and that the old sawmill was shutting down. The owners were wanting to get rid of it, so we leased the property and eventually moved up there and opened a campground.” “We kept the logging business until 1996, as we needed the income from logging to help pay for the development of the Cove.”

Telegraph Cove Resort was purchased by Marilyn and Gordie Graham 38 years ago CREDIT:KLAUS GRETZMACHER PHOTOGRAPHY

At the recent VI Business Excellence Awards Telegraph Cove Resort was honoured with the Hospitality Business of the Year Award CREDIT:TELEGRAPH COVE RESORT

“It’s been an ongoing effort in maintaining the ambience and historical significance of the town.” GORDIE GRAHAM OWNER, TELEGRAPH COVE RESORT, TELEGRAPH COVE

Today, the Graham’s own 35 acres with 24 houses and a total of 84 beds. It has a protected harbour and moorage, cabins and a campground located in old growth forest. “It’s been an ongoing effort in maintaining the ambience and historical significance of the town,” Graham proudly explained. “We’ve dredged the marina, cleaned it up, replaced the boardwalk, renovated the buildings, added a restaurant, and have recently redone the whale museum.” He stated that Telegraph Cove is a town that over the years has kept on adapting and changing. It’s celebrating 105 years and is lauded by many as being one of the top spots in the world for fishing and wildlife viewing. But by far, the best part of visiting this resort isn’t just the natural beauty, peace or rich heritage, it’s also the pleasure of hearing from Gordon and his wife about the community’s history, the hard work needed to maintain and build the resort and of course, Gordie’s flavoured and eagerly shared views of how important a place like Telegraph Cove is for people to experience nature at its finest. Telegraph Cove is at 1-800-200-4665 www.telegraphcoveresort.com

April 8th, 2017 at the Vancouver Island Conference Centre 101 Gordon St, Nanaimo Tickets on sale at: www.20under40.ca/gala-info/


OFF THE COVER

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APRIL 2017

It all comes down to oice. Paul Nursey, President and CEO of Tourism Victoria In the interest of meeting our objectives of marketing Victoria to the world, we need to ensure that we have the right information and strategic support. Chemistry Consulting provides tremendous insight through their expertise in research, their Tourism Bulletin and the provision of a full range of Human Resource consulting services.

Cofounders Ryan Gerhardt, Todd Dunlop and Mike Williams first met while working at another company Dunlop founded called Neverblue CREDIT:RINGPARTNER

TRIO OF ENTREPRENEURS CONTINUED FROM PAGE 1

It’s obv iou sly a go o d work i n g re l at ion s h ip. Since RingPartner opened its doors si x yea rs ago c o m p a n y re v e n u e h a s doubled each year. “As we grew we hired the best candidates and now, we are proud to say that we have gender pa rity. It’s a sizeable team made up of various specialists in a variety of fields including; lead generation, development, sales and marketing, optimization, a nd cl ient ser v ice a nd support.” Williams explained that due to scale and the larger market in the States, 95 per cent of its business comes from south of the border. “We get a small margin

Contact us today.

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T 250.382.3303 E info@chemistryconsulting.ca chemistryconsulting.ca

“As we grew we hired the best candidates and now, we are proud to say that we have gender parity.” MIKE WILLIAMS PRESIDENT, RINGPARTNER, VICTORIA

on each dea l,” he sa id. “That makes it important to have volume and America is a much larger market for us right now.” With people accustomed

to searching on Google for services and providers, R i ngPa rtner helps fi ne tune the connection between client and business by providing its publishi ng pa rtners w ith the client’s phone number. The number is then put on websites for potential customers to use in finding the right service. Wit h tech nolog y a nd communication changing rapid ly, a key to R i ngPartner’s success comes from Dunlop’s vigilance in noting changes in the user experience and beh av iou r. It a l so comes from creating a team with synergy that can take an opportunity, and turn it into a winning formula. RingPartner is at 2007 7 5 T o p a z Av e n u e i n Victoria www.ringpartner.com

Geeks on the Beach WEB

DESIGN-ONLINE

MARKETING-SEO

778.432.2600 - GEEKSONTHEBEACH.CA

Mike Williams runs the RingPartner office, motivates the team and manages its goals CREDIT:RINGPARTNER


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APRIL 2017

HEALTH & WELLNESS New year ushers in greater focus on workplace wellness Employers receive $4 to $5 savings for every one dollar invested in health promotion BETH HENDRY-YIM

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or small and medium sized businesses, the cost of reduced productivity and absenteeism due to illness is not always easy to absorb. Yet many employers assume that creating and maintaining a wellness program will be too expensive. Nicole Beach, human resources manager, Victoria Airport Authority (VAA) at Victoria International Airport said that having healthy and engaged employees has multiple spinoff benefits, not least of all, workplace safety. “Safety is a heralded aspect of everything we do from a regulatory perspective, but we’ve also broadened our scope significantly by emphasizing individual health and wellness.” Recognized by Excellence Canada for five years in a row with Merit Awards for the programing VAA puts together for staff during Workplace Wellness month, its events cover a variety of health issues, including showcasing the services already provided through extended benefits. “Our coverage through Great West Life is very generous, but not always used,” Beach said. “For workplace wellness we put the spotlight on benefits that are already paid for and require no extra expense. And it’s not just physical wellness we are promoting. This past year we put more focus on internal wellness and mental health.” Kari Bradley, employee benefits specialist with Frank Allen Financial in Nanaimo, said that if an employee is unable to get work done because of physical or mental issues, it costs the employer time and money. “Business owners and members of their local Chambers of Commerce can get on an extended benefits package with the coverage they want and need. Even the simplest plans meet the employee where they are in terms of their wellness even if they are in the worst of health.” Candace Mawdsley, administration and marketing coordinator, K am loops Chamber of Commerce, said that wellness programs are a strong motivator for businesses becoming new members.

“We have business owners joining the Chamber to take advantage of its Group Insurance Plan.” Beach pointed out that it’s important for workplace wellness programs and benefits packages to be sensitive to differing philosophies in treatment modalities. “Everyone’s perspective may be different in terms of where they look for information or treatment for a healthy lifestyle. Our plan covers alternative therapies as well as offering fully confidential counseling services through Shepell.” Randy Haw, financial advisor, Westland Insurance Group in Kamloops, said that because of pooled plans, rates are more stable, especially for the small to medium sized business. “The plan is flexible; some employers want more dental, while others look for more health. Each plan can be tailored for what the business owner and employees want.” According to Benefits Canada, studies demonstrate a $4 to $5 saving for every one dollar invested in health promotion. That’s a significant return on a business owners’ investment. Especially when preventable illness makes up approximately 70 per cent of the burden of illness and its associated costs. John Yim, naturopathic doctor and founder of Health and the Entrepreneur in Nanaimo, said that preventative healthcare, especially for business owners, helps avoid interruptions in workflow. “Stress can impact the immune system, sleep patterns, energy, mental health and the ability to do a job efficiently and productively. For the business owner, promoting healthy behaviours helps create a more positive and less stressful work environment.” He added that creating a wellness program doesn’t have to be complicated. It can be as simple as setting goals for number of steps, encouraging one day a week for healthy lunches, or utilizing the services provided by extended health plans. “Learning simple techniques to help the body manage stress better are invaluable, not only for physical health but also for an individual’s sense of wellbeing, level of happiness and likelihood

Nicole Beach said that the Victoria Airport Authority is dedicated to a healthy and safe workplace CREDIT:VICTORIA AIRPORT AUTHORITY

John Yim, naturopathic doctor said that preventative healthcare in the workplace avoids interruptions in workflow CREDIT:DIRK HYDEMANN PHOTOGRAPHY

Stacey Lee, airport fire captain staying physically fit CREDIT:VICTORIA AIRPORT AUTHORITY

of staying on the job.” When employers consider that on average 60 per cent of their

employees’ waking hours are spent at work, its incentive to keep them healthy and at peak performance.


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CONSTRUCTION FIRM SPECIALIZES IN QUALITY RENOVATIONS “The strength and growth Terrazza Builders Was Launched In The Victoria Area In 2013

V

ICTORIA – Breathing new life into a classic home, or adapting an existing property to better suit the changing needs of its owner, is at the heart of the work regularly carried out by Terrazza Builders. Co-owned by Paul Terry and Anthony Faiazza, the bulk of the assignments carried out by this Victoria-based residential construction company are devoted to renovation work. “We certainly do build new homes but far and away the majority of the things we do involve residential renovations,” explained Faiazza. Launched in 2013 this general contracting firm, located at 1245 Hewlett Place in Victoria, has built a solid reputation by providing the sort of care and personal attention to its client’s needs that only a small and focused company can. The enterprises’ distinctive name was created by blending the last names of its two principals, Terry and Faiazza. “We work closely with all of our customers, so we make a real effort to not take on too many big projects at any one time. So definitely we do a lot more custom renovation work than we do new builds. We might only get one complete new build in during the year, maybe even once every couple of years,” he said. The Greater Victoria area, with its expansive inventory of properties, has provided the firm with a rich market for its custom renovation expertise. With a team that can vary from four to six depending on the scale of the project, Terrazza functions the same as any general construction contractor, as it oversees the overall project but sub contracts the bulk of the actual work once the assignment is underway. “We’re lucky to be working with an excellent group of sub

of any construction company is always linked to repeat and referral business.” ANTHONY FAIAZZA CO-OWNER, TERRAZZA BUILDERS

contractors, plumbers, electricians and others who we use on every job. After this long we’ve worked with them on a number of jobs, have gotten to know them really well and know that they will deliver the sort of quality work that we need and the customer wants,” Faiazza said. By working with the same team of building professionals on each project a bond of trust is developed by all parties involved, a business lesson Terrazza Builders has learned and benefited from. “You end up with a much better product at the end of the day. By working together all the time you learn the other’s skills and capabilities so well you end up complimenting each other’s abilities. The result is a positive working relationship and a product that’s the best it can be,” he said. Pride in the work the company does, backed by a full 2/5/10 home warranty provided by the National Home Warranty Company, coupled with a focus on customer service have helped to make Terrazza a leader in the Capital Region’s home renovation sector. “We’re huge on customer service and we always provide customer follow up. We’re always trying to ensure that the work the customer has paid for is as they want it, and if there is something that needs to

Excellence, Integrity, Commendable and Honest. Fitting words for an outstanding company. All the very best for your future business Paul and Anthony. - The Cabinet Works Team Excellence, Integrity, Commendable Excellence, andIntegrity, Honest.Commendable Fitting words for an outstanding and Honest. Fitting words for very an outstanding company. All the best for your future company. All the very best for your future Paul and Anthony. businessbusiness Paul and Anthony.

250.652.5081 • www.cabinetworksvictoria.com

Quality workmanship and quality materials are hallmarks of any Terrazza Builder’s residential project

Terrazza Builders has specialized in residential renovation work, working closely with the clients at every stage be fixed or changed we’ll be right there to do it,” Faiazza said. “Once the job is done we’ll give the customer a call or send them an e-mail to ensure everything is alright and if it isn’t we’ll fix it. We pride ourselves on the quality

Proud to supply the projects of Terrazza Builders Victoria Showroom and Factory 404 Hillside Ave, Victoria, BC

T: 250-383-7128 TF: 1-800-361-2221

Excellence, Integrity, Commendable and Honest. Fitting words for an outstanding company. All the very best for your future business Paul and Anthony.

sales@vanislewindows.com

of the work we do, in every aspect of the project.” For Terrazza Builders quality comes not merely from the skills employed on it projects but also in the materials and products selected for use. “Definitely we try and

Proud to Serving Proud tosupport support the team Victoria the teamat at Terrazza Builders since 1991 Terrazza Builders Proud to support 1289 Balmoral Rd, 1289 theBalmoral team atRd, Victoria, BC V8T Victoria, V8T1B4 1B4 TerrazzaBC Builders Serving Victoria since 1991 Serving Victoria since 1991

hand-pick the materials we use on every job. We take all that on ourselves,” said. As carpenters themselves, Faiazza and Terry are very much hand’s on when it comes to the projects they complete. “Paul and I are carpenters, we’re on site all of the time so when we meet a customer and quote a job and eventually get that job we’re not only the guys you meet in the office we’re also the guys who will be in your house and on the site, so we pride ourselves on being the visible faces of the company,” he said. “We handle the paperwork and we know every aspect of the job from start to finish. We believe that helps the customer in knowing what’s going on throughout every stage of the process.” Being as lean and focused as Terrazza is, the company puts a great deal of energy into building relationships as well as homes. That capacity is credited with being one of the firm’s greatest strengths. “Relationship building


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The company finds that 90 percent of its current workload comes via repeat and referral business

Updating the interior of a home is one of the many jobs Terrazza Builders regularly carries out for its clients is a good way to put it – it’s all about building friendships and hopefully building long term relationships with our clients. The strength and growth of any construction company is always linked to repeat and referral business. You can advertise all you want but if you don’t have any good referrals to go with it, it’s kind of hard to keep jobs coming,” Faiazza explained. By his own estimates as much as 90 percent of the company’s workload originates either directly or indirectly from a referral from a satisfied client. The firm’s website is dotted with testimonials from past clients such as homeowner Peggy Beere who said; “My place was transformed!

Living here is so much more enjoyable now! To start with I was asked to write down what I like about my place followed by my wish list. They took my ideas and developed them suggesting possibilities that I hadn’t even considered. They were very approachable,” she said. “I got a few new ideas as we went along and they were able to incorporate them. This flexibility and the pleasure they seemed to gain from transforming my place made them feel a bit like family. They even designed my back gate so my dogs could see out!” That level of satisfaction has been voiced by many past Terrazza clients, a testament to the work Faiazza and Terry have put into

their business during the past four years. “The testimonials we’ve received are all good examples of that relationship building we were talking about earlier. It’s hoped that we give every client a good product at the end of it which is what it’s all about.” Victoria’s wealth of classic and character homes has always been another key part of Terrazza’s success. Increasingly regional homeowners seek to upgrade the homes they have rather than looking for something new, especially in the heated local real estate marketplace. “Paul has lived in Victoria for a long time and he knows a lot of people and regularly receives referrals from many different sources. As someone with 30 plus years experience he knows how these homes are built and what it takes to bring them to a contemporary level of efficiency,” Faiazza said. Using modern materials and building techniques the renovated

homes produced by Terrazza Builders are in many ways better than they were originally, being warmer, more practical and benefiting from contemporary wiring and plumbing. “Today’s Building Codes are a lot more stringent than they were in the past. Some people may complain about that but there are some important reasons for the improvements. When we do our thing we can take a classic home, we can keep the bones and then bring it up to Code, making it a great house for now and for the future,” he said. For Faiazza another benefit of the work his company does, rejuvenating and upgrading character homes, is its role as a way a form of historic preservation. By bringing an older inefficient home into the 21st Century in terms of insulation, comfort and services the company has helped to ensure the continued aesthetic appeal of many local older neighborhoods. “It’s always nice to try and make things fit into a neighborhood. It’s a good feeling at the end of the day to know that home will continue to be part of the area, to look like it belongs there,” he said. For the future Terrazza Builders anticipates a slow and orderly growth, but not at the expense of service, quality or the strived for personal relationship. For either of the company’s principals sacrificing customer service and personal attention for profit is a business model their firm is not interested in adopting. “For the future we just want to continue to grow, not in company size but in terms of knowledge and in quality. We’re happy to be a form of boutique builder serving this exciting niche market and continuing to create relationships with customers,” Faiazza stated. “We pride ourselves in the quality of our work. I think when you start to get too big you lose touch with client, and that’s situation we never want to see happen. Developing and keeping that positive customer relationship is a big part of our business, that’s something we won’t be changing.” To learn more please visit the company’s website at: www. terrazzabuilders.ca

Our Congratulations to Terrazza Builders on your continued success

Randi Masters & Stephanie Pink Newport Realty | Christie’s International Real Estate

www.masterspink.com

250.385.2033


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1-7 at 1461 Benvenuto Avenue in Brentwood Bay. The new insectarium provides a unique opportunity to experience impressive insects and invertebrates from around the world.

CONTINUED FROM PAGE 24

Victoria’s organic restaurant Agrius at 732 Yates Street has been named one of the top 50 restaurants in ranking 48th in the list of Canada’s 100 Best Restaurants 2017 issued by En Route magazine. Clipper Navigation has announced they have selected a vessel that will service their new route between Victoria’s Inner Harbour and downtown Vancouver beginning in the spring of 2018. Clipper will use a 52-metre Halunder Jet catamaran, owned by its parent company Forde Reederei Seetouristik. The vessel currently operates in the North Sea between Hamburg and Heligoland, can travel at speeds of up to 36 knots and carry 579 passengers. Congratulations to the top car salespeople for the across Victoria: Luke Hawkins of Harris Auto, Jay Dick of Jim Pattison Toyota, Jamie Elmhirst of Pacific Mazda, Ted Sakousky of Wheaton, Davit Vollet of Audi Autohaus, Mike Benford of Volkswagen Victoria, Alex Tiginagas of Galaxy Motors, Matt Kennard of Porsche Centre, David Bercovitz of Three PT Motors, Evan Souliotis of BMW Victoria, Dustin Hofer of Volvo, Frank Burgaretta of Wille Dodge, Justin Stacey of Jenner, Joe Halasz of Campus Honda, Ben Dunfield of Campus Infiniti, Katrina Kamper of Graham KIA, Frank Pecorelli of Campus Nissan, John Burns of Jim Pattison Subaru and Nick Lee of Campus Acura. The Silver Cross Victoria superstore recently celebrated their grand opening at Unit 204 2657 Wilfert Road. Silver Cross carries a full range of mobility products including stair and

APRIL 2017

V2V Vacations recently unveiled the nearly finished V2V Empress at Pointe Hope Shipyard. The passenger ferry which will service between Victoria’s Inner Harbour and downtown Vancouver will begin operations on May 1.

porch lifts, accessible vans and aids to daily living. Red Barn Market opened for business on February 20 at 751 Vanalman Avenue. The market is a retail partnership with the Songhees Nation, which assumed ownership of the property three years ago.

Director and Senior Investment Counsellor for Vancouver and Victoria. Richard brings over 12 years of experience in the financial industry, including 7 years as a VP and Portfolio Manager at RBC Dominion Securities in Victoria. Private Banking 1859 is at Suite 201 – 1076 Alberni Street.

The Esquimalt Adventure Park on Fraser Street, next to the Esquimalt Recreation Centre will be opening this summer. The new park will feature two separate playgrounds for children, water features, and pour-in-place rubber surfacing for safety and wheelchair accessibility.

Victoria local, Richard Hughes has joined Private Banking 1859 in Vancouver as a

Lee and Company Chartered Professional Accountants welcomes Erin Kemp-McAskile, CPA, CGA to their team of accountants. Erin joins Lee and Company as a Principal and provides tax, accounting and audit services at 202-1780 Fort Street. Re/MAX Alliance Victoria congratulates their top sales performers for February: Laura Godbeer, Alex Burns, Ron Neal, Mark Salter, Robyn Wildman, Dennis Jabs, Karen Love, Erin Daugherty, Julie Swift and Dallas King. Re/ MAX Alliance is at 770B Hillside Avenue. Standard Furniture is celebrating their 105th anniversary at 785 Cloverdale Avenue.

Beth Hayhurst has joined Sotheby’s International Realty in their Victoria office at 752 Douglas Street. Anne Delves is the new manager of Edward Jones in Saanich at Suite 102 - 1931 Mount Newton Cross Road.

Very Good Butcher Shop has opened for business at Unit 6 – 1701 Douglas Street. It is the first vegan only butcher shop to open in British Columbia.

Grady Harris Grady Harris has joined Engel and Volkers real estate at 2249 Oak Bay Avenue. The Canadian College of Performing Arts will honour David Foster during a gala on June 30 celebrating the producer’s five decades in the music industry. Foster will receive the College’s inaugural Legend Award at the event, which will be held at the Roundhouse Car Shop at 80 Saghalie Road. Wholesale Club has completed renovations at 845 Viewfield Road. Sidney-based EMCS Industries, which designs and manufactures anti-fouling and anti-corroding systems for the shipbuilding industry, has entered into an agreement with Canada Metal. The agreement will see the companies combine to offer the shipping industry a one-stop shop for anti-fouling and anti-corrosion products. Under the terms of the deal, EMCS will provide its expertise on proprietary technology to Canada Metal, which in turn will offer manufacturing space in their outlets around the world. The new arrangement is expected to greatly increase EMCS’ distribution network. EMCS Industries is at Unit 2 - 2042 Mills Road West. Urban Smiles Victoria welcomes Dr. Craig Siemens DMD to their team of professionals at 823 Broughton Street. Phillips Brewery is developing a new retail space and tasting bar. The local brewery has leased roughly 4,000 square-feet of space in the former Nirvana Pet Resort grooming location at Unit 8 – 1950 Government Street. The new area will make room for more retail space, storage and a tasting room to show off the local breweries stock. The retail addition is expected to be open by the summer while the tasting room may be open soon after. Phillips Brewery is at 2010 Government Street. Victoria Butterfly Gardens’ new Insectarium held their grand opening week from March

STS Cabinets and Granite celebrated the grand opening of their new granite showroom at 800 Cloverdale Avenue on April 1. McGeachie’s Foam and Upholstery is celebrating their 40th year in business. McGeachie’s has locations at 2103 Douglas Street in Victoria and 890 Goldstream Avenue in Langford. The GAIN Dealer Group has acquired Rudi and Company and will reopen the car restoration business under the name, The Classic Car Centre. It will open on lower Hillside Avenue in a 10,000 square-foot space within the next month. Rudi and Company has a reputation as a restorer of vintage Mercedes automobiles. The Classic Care Centre will retain Rudi’s focus on classic Mercedes restorations and other brands such as Alfa Romeo and Porsche. The GAIN Group also owns the Vancouver Island Motorsport Circuit in Cowichan and the Villa Eyrie Resort on the Malahat. A new mooring dolphin allowing large ships to port is expected to be installed at Ogden Point for the 2018 Alaska cruise season. The dolphin will be constructed in line with the existing dolphin at Pier B. While costs haven’t yet been announced for the project, the previous dolphin that was installed cost over $3-million. The expenditure for the installation is expected to be shared between different levels of government. Following a buyout last summer, Vancouver Island Brewing has re-launched with renovations, new beer and reinvigorated branding. The brewer has launched four new beers - Victoria Lager, Sombrio Session Ale, Juan de Fuca Cerveza and 19 IPA. Additionally, they have re-branded some of their classic beers like Herman’s dark lager is now Dark 48 while Sea Dog Ale is now Carmanah Ale. Vancouver Island Brewing is at 2330 Government Street. Roger Yager and Daniel Behrens have become minority owners in Victoria-based Knappett Projects Inc. Yager serves as vice-president SEE MOVERS & SHAKERS|  PAGE 25


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APRIL 2017

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Commercial Sales & Leasing Property Management Business Sales & Financial Consulting New Home Construction & Sales For lis�ngs, agents, and more informa�on

www.naivictoria.ca

250.381.2265 The BC Forest Discovery Centre’s Shay #1 locomotive restoration work continues with a lot of help from members, friends, & corporate assistance. Thanks to Peninsula Co-op’s Penny Sopel, Marketing & Community Relations Manager at Peninsula Co-Op, who recently presented BC Forest Discovery Centre Restoration Chair & Board member Jack Peake, with a generous donation of $20,000! Fundraising is still ongoing for the completion of the restoration MOVERS & SHAKERS SBIA Society serve another five-year term CONTINUED FROM PAGE 24

and corporate secretary while Behrens is now senior project manager and corporate treasurer for the firm. John Knappett remains the majority shareholder and president of the contracting and construction management firm. Dr. Vandeep Shergill has opened Vic West Pet Hospital at 562 Esquimalt Road. The newly renovated pet hospital is a general, small animal practice, focused on general wellness, treating primarily cats and dogs. The Village Taverna Greek restaurant is celebrating their first anniversary at 101 – 1075 Pendergast Street in the Cook Street Village. Chelsea Hall is Thunderbird Insurance’s newest agent at 1032 Yates Street. Paterson Henn CPA’s welcomes Sandra Boyd, CPA, CGA to their team as an associate. Paterson Henn is at 9710 2nd Street in Sidney. The Sidney Business Improvement Area (SBIA) Society has completed a counter Sandra Boyd petition process to renew its annual levy from the areas property owners with majority support. The approval will see the

Suite 200 - 569 Johnson Street, Victoria BC

and will allow SBIA to increase the levy from commercial property owners. Under the terms of the renewal, the levy will increase by 2.5 percent each year until 2022. The Victoria Residential Builders Association is calling for nominations for the 2017 Construction Achievements and Renovations of Excellence Awards (CARE) of Vancouver Island. The CARE Awards deadline for nomination submissions is 4 pm on June 12 and all entries must be sent to the VRBA office at 1-3960 Carey Road. The winners will be announced at the CARE awards gala on September 29 at the Fairmont Empress Hotel.

Serving all of Vancouver Island

Oak Bay artist Patricia Martin Bates was recently presented with the inaugural Oak Bay Acorn Arts Award. The award recognizes contributions by individuals, groups, businesses or institutions that make a significant contribution to art in the community. Patricia earned the award for her lengthy and ongoing career in the arts and community service. The National Intramural-Recreational Sports Association (NIRSA) recently honoured the University of Victoria’s new Centre for Athletics, Recreation and Special Abilities (CARSA) as the most Outstanding Sports Facility at the annual NIRSA conference in National Harbour, Maryland. UVIC opened the $70-million recreation facility in 2015. NIRSA is a US-based organization that serves collegiate sports for over 8-million students in member institutions outside of the NCAA SEE MOVERS & SHAKERS|  PAGE 27

Email: Info@FinelineMarking.com Phone:

1 888 227 5043

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OPINION

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APRIL 2017 A division of Invest Northwest Publishing Ltd. Head Office 200-3060 Cedar Hill Road, Victoria V8T 3J5 Ph: 1.250.204.7678  Fax: 1.250.642.2870 Toll free: 1.866.758.2684 Website: www.businessexaminer.ca

PUBLISHER/EDITOR |  Lise MacDonald SALES |  Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS |  Julia MacDonald, Beth Hendry-Yim, John MacDonald, David Holmes, Kristin Van Vloten WEBSITE | John MacDonald

WHY AN NDP GOVERNMENT IS BAD FOR BUSINESS

MARK MACDONALD

B

ritish Columbia has the strongest economy in Canada, leading all provinces for the past two years. There is one thing that could derail that, as early as this spring: An NDP government. B.C. suffered greatly during the NDP’s Lost Decade from 19912001 that created a made-in-B.C. recession during their last reign of error. Those who were in business then remember it clearly, and shudder at the possible consequences of déjà vu happening all over again May 9. While some may not hold personal memories of the fiscal pain inflicted the last time the NDP was in power here, they can cast their eyes eastward to Alberta, where the NDP’s (Rachel) Notley Crew is driving that once robust province into deep, deep

generational debt. They’re only halfway through their term, and working Albertans are in panic mode, which will surely help galvanize the non-NDP vote into one option for their next provincial election. Why is it like this whenever the NDP gains power? It’s because of the fiscal ideology that the NDP rank-and-file clings to. Philosophically, typical NDPers are wealth re-distributing socialists, who view business owners as greedy cash-grabbers whose profits only come from the backs of workers, and give it away where they choose. Any ascent to power is their chance for payback. They fail to realize that in order to spur investment, there must be an environment that allows people to benefit from their injection of capital: Profits. They view profits as excess and largesse, when really, profits are the result of success, the fuel that drives business, and thus the economy. Profitable businesses pay more taxes, and hire more workers, who also pay taxes – and those taxes pay for the social programs we all believe in. But in order to help those less fortunate, there must be something to give. NDP-style Robin Hood Economics, where they take from the so-called rich to give to the poor, punishes

entrepreneurs and investors and causes them to retreat. Thus there’s a whole lot less to help those in need in the end. The NDP says they support small business, but can they really say they don’t like business? (An oft-told 1990’s joke: “How do you open a small business in B.C. under the NDP? Open a large business. And wait.”) The NDP proves through their actions that business is their enemy, through punitive taxation, increased regulation and ultra-labour friendly legislation. B.C.’s healthy economy currently tops the country, and without a doubt, credit for this has to include the BC Liberal government under Premier Christy Clark. Clark’s stunning slap-down of the Adrian Dix-led NDP four years ago was borderline miraculous. The disheveled Dix managed to snatch defeat from the jaws of victory when he unilaterally announced mid-campaign that his government wouldn’t approve the twinning of the Kinder Morgan pipeline, instantly putting him at odds with middle class trades workers who earned their living from resources. Business braced for what the polls indicated was an inevitable NDP government by preparing for the expected slowdown

by canceling projects, moving assets, and ceasing to hire new workers. The election was preceded by an economic swoon, and it took months to regain the momentum that was lost, due to even the threat of another NDP government. The BC Liberals had given the province solid government for 12 years, but the party was clearly in need of a freshen-up. Along came the hard hat wearing Clark, whose relentless campaigning was unmatched. She looked fresh and sharp, relentlessly pounding a positive, jobs-first message that resonated with voters. Which brings me to this: There’s nothing scarier than a Socialist in a suit. They look sharp and project well. They say things that people want to hear, albeit leaving out the most important of details, like: How do we pay for their shopping sprees? The scariest point of all is that they look electable. They don’t appear at all like the radical revenue redistributors they are. They look like nice people. Harmless, even. Mike Harcourt is a case in point. As the former mayor of Vancouver, Harcourt’s resume undoubtedly helped him defeat Rita Johnston and the remnants of Bill Vander Zalm’s Social Credit in

1991, ushering in what turned out to be 10 dark years. While other provinces prospered, B.C. suffered, and that was magnified by Harcourt successor Glen Clark and another NDP term, after a typical NDP “beware-theIdes-of-March” action to oust their leader. Business was bad in B.C. under the NDP. Very bad, and the provincial deficit skyrocketed. Workers left the province in droves, looking for well paying jobs. Current NDP leader, the dapper John Horgan, floats plenty of mixed messages, but apparently doesn’t have the full-throated backing of his MLA colleagues. Nevertheless, the NDP machine is a very real threat, and can never be taken lightly. They have a solid base of around 30 per cent that never wavers in their support, including organized labour. It’s bewildering how non-government labour continues to pay much of the freight for the NDP; despite the fact the party’s policies choke off the very jobs their members hold. There is one thing that can cause B.C.’s economy to come to a screeching halt: An NDP government. On May 9, voters will decide the next four years of B.C.’s fiscal future, depending on where they decide to mark their X.

FEDS PAINT MISLEADING PICTURE OF CANADA’S MIDDLE CLASS Based on a host of indicators, Canada’s middle class is actually doing much better relative to past decades

THE FRASER INSTITUTE CHARLES LAMMAM & JASON CLEMENS

B

illed as a pre-budget briefing, federal minister and well-regarded economist Jean-Yves Duclos recently gave a high profile presentation on the purported worrisome state of Canada’s middle class. One can only surmise the government is trying to create angst among Ca nad ia ns to justi f y pol icy

choices taken in the upcoming federal budget. The reality is very different from the misleading picture painted by Duclos. Far from stagnating or falling behind, Canada’s middle class is actually doing much better relative to past decades based on a host of indicators. Duclos nonetheless cla i ms median income - the income level where half the population has higher and the other half has lower income - has been stagnating, despite the fact that his own chart shows median income rising since the mid-1990s. In general, however, claims that Canada’s middle class is stagnating - or worse, falling behind - are based on incomplete analyses. First, they tend to examine

income before taxes and government transfers (the GST credit, child benefit payments, etc.), failing to account for important changes in taxes and government transfers over time. What ultimately matters is how much a family has available to spend (and to save) after it has paid all taxes and received all transfers. Second, too often analyses fail to account for the fact that the average family is smaller today than in the past. This matters because it means a family’s income now spreads across fewer people. Any measure of economic well-being should account for the resources available to each family member. Finally, there’s a well-documented problem with the standard measure of inflation, which overestimates the increase in overall prices. Using the standard measure to adjust for inflation will understate the real value of current income relative to past income and give the appearance that median income is increasing less than it actually is. After accounting for all these

considerations, a recent Fraser Institute study found that median income in Canada has in fact increased by 52 per cent since the mid-1970s. This pronounced growth can hardly be described as stagnation. Duclos makes another puzzling claim - that costs for essentials are increasing. This overlooks the reality that spending on household necessities (food, clothing and housing) has fallen as a share of the average family’s income over the past half century. Specifically, the average Canadian family now spends 38 per cent of its income on necessities, down from 56 per cent in 1961. While more of the average family’s budget is consumed by a larger tax bill, the declining share spent on necessities is a sign of economic improvement. Or look at it another way. The average Canadian worker now works a lot fewer hours to purchase common household items, many of which have dramatically improved in quality. For example, in 1976, a Canadian earning the average hourly wage had to work

109 hours to buy a microwave. Today, a much better microwave (given improvements in technology) costs only 10 work-hours. Similarly, a colour television used to cost the equivalent of 113 hours of work compared to just 12 workhours now for a much sleeker TV with the same screen size. And the list goes on. But there’s perhaps no better indication of economic progress than the significant economic mobility enjoyed by the vast majority of low-income Canadians who over time rise up the income ladder, enjoying marked gains in economic well-being. Despite the doom and gloom rhetoric, and misleading claims by Minister Duclos, Canada’s middle class is doing better today. Yet this progress may be threatened by government policies aimed at curing a disease that doesn’t exist. Charles Lammam is director of fiscal studies and Hugh MacIntyre is a policy analyst at the Fraser Institute (http://www.fraserinstitute.org)

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APRIL 2017

MOVERS & SHAKERS

Next Chapter to their membership.

CONTINUED FROM PAGE 25

and NAIA. IKAN Installations announces they have been recognized in the Globe and Mail as a top Canadian Small Business in a challenge contest out of thousands of applicants. Eric Knoester of Panorama Recreation has received the Tennis Professionals Association’s (TPA) 2017 Club Professional Excellence Award. Knoester was presented with the award on March 2 in Toronto in honour of his dedication to the sport in his local community. The Halliburton Farm has launched a new EcoFarm School. The program is limited to 10 students and will take student farmers through a crop’s March to July cycle with time split between written and field work. The first year of the program began on March 24 with tuition costing $2,500 per year. Hoku Integrated Healthcare recently opened at Colwoood Medical Centre at 204A – 1910 Sooke Road. Dale Crozier is the new owner of Cobs Bread in Millstream Village at Unit 157 - 2401 Millstream Road. Pacific Paint Oak Bay celebrates their first anniversary at 1883 Oak Bay Avenue. Re/MAX Camosun Peninsula announces their top producers and top lister for the month: Jeff Bryan, Dan Juricic, Jack Barker and Lori Sutherland, while the top lister is Kris Gower. Re/MAX Camosun Peninsula is at 14 – 2510 Bevan Avenue in Sidney. Shannon Oaks is celebrating its 10th anniversary on March 9 at 2000 Goldsmith Street. Shannon Oaks are Independent Senior Living Housing facilities in Oak Bay. They are a part of Baptist Housing’s larger campus in the Oak Bay area that includes Marrion Village and Elgin Gardens. The Oak Bay Business Improvement Association’s fifth annual Easter Egg Hunt has been approved by council to be hosted behind Oak Bay municipal hall on April 15. The free family event supports the Mustard Seed organization via food and cash donations and is hosted by Tony Joe and Associates. Nominations are now open for the Victoria Innovation, Advanced Technology & Entrepreneurship Council’s (VIATEC) Annual Awards. The deadline for submissions is at 4pm on Monday, March 27th. The awards will be held on Friday, June 2nd at the Victoria Conference Centre. The Sooke Region Chamber of Commerce is pleased to announce the addition of RBC Mortgage Specialists, Coastal Roots Event Planning and Well Read Books the

Sooke 2 for 1 Pizza is celebrating their 20th anniversary in the Evergreen Mall at 6660 Sooke Road. The Sooke Region Chamber of Commerce hosts their 17th Annual Chamber Business Excellence Awards Banquet and Auction on Saturday April 1. For more information on the nominees, categories or to get tickets visit sookeregionchamber.com. Two Victoria-buildings were honoured in the 13th Annual Wood Design Awards at the Vancouver Convention Centre. The Cadboro Bay Residence in Saanich took home first place in the Western Red Cedar category while the Arbutus House was the winner in the Residential Wood Design category. Telmediq, a leader in healthcare communication solutions has been recognized by CIOReview as one of the Top 20 Most Promising Healthcare Solution Providers for 2017. CIOReview is a print magazine that explores how enterprise solutions can redefine the business goals of enterprises for tomorrow. Telmediq was selected based on their ability to streamline patient care and clinical responses within their unified communications platform. Telmediq is at Unit 200 – 1312 Blanshard Street.

promotional projects, VIATECH has launched a new display at the Victoria International Airport called the Tectoria Innovation Station. The space contains a variety of interactive activities for young and old audiences that depicts the region’s technological history. The display in the airport’s passenger rotunda is a way to bolster interest in the Greater Victoria region as a hi-tech destination. Ryan Oakley and partner Brittany Green have opened Pop’s Ice-cream Shop at 2446 Beacon Avenue in Sidney. Tru Value Foods has closed their location at Cordova Bay Plaza after nearly five years in business. Tru Value was informed by their landlords in September that their lease would not be offered a longterm extension when it was up at the end of March. Cordova Bay Plaza is in the process of redevelopment plans that would see current stores demolished and replaced by a new development that includes retail shops, a grocery store, an 86-unit condo and 320 parking spots. The Victoria International Marina, in partnership with the Royal Victoria Yacht Club, will host the June 2018 Melges24 Regatta. The annual Melges24 is one of the most prestigious regattas in the world, reaching an international audience and attracting sailing talent from around the world. The economic

impact is estimated at $1 million; it is expected that the race will attract 60 to 80 entrants and their families who will visit Victoria throughout the race scheduled for June 3 to 8, 2018. Licenses optician, Lynn Reiter, has joined the team at Mayfair Optometric Clinic. She is a secondgeneration optician with more than 16 years of experience. Carly Youlton opened Refine Health, a new chiropractic and msassage clinic in Esquimalt, at the beginning of February, at 1318 Esquimalt Road. Dodd’s Furniture is opening a store in Campbell River at the former Sears location. The interior and warehouse have undergone $100,000 in renovations in preparation.

Steve Pearce Steve Pearce has joined SeaFirst Insurance Brokers at their Hatley Park Centre location.

27 Lone Tree Properties Ltd., a subsidiary of Storm Mountain Development Corporation, announced the launch of the first phase of The Foothills in Lantzville, just outside of Nanaimo. This is the first phase of a four phase, 1838 acre, master-planned community. The community is currently zoned for 730 homes, a mixed-use village area, and a 900-acre park. The first and third phases will be solely residential, the second, a range of residential and full mixed-use village and the final phase will include acreages and ranchettes. PEETZ Outdoors Limited, a 90-yearold Canadian legacy manufacturer of fishing reels, rods and unique tackle, announced a global licensing agreement with Original CJ Special Lures Corporation. Under the terms of the agreement, PEETZ has licensed the perpetual manufacture and wholesale/retail distribution of all lure products developed by CJ Special Lures. The lures developed by CJ Special Lures have an entirely unique action that has been patented in both Canada and the United States. “Each variation of the lures have a specific shape, weight as well as a bend and twist in the tail that ensure they roll left, then right on a horizontal plane,” continues Charlie Jones. “This entirely unique action has proved especially effective at catching every predatory fish for which we’ve tested.”

Reliable Controls Corporation announces the official opening of the company’s new operational office and training centre in Singapore. The new space will allow Reliable Controls to expand their Reliable Controls Authorized Dealer network across the Asia Pacific. Reliable Controls is at 120 Hallowell Road. Pretio Interactive, a technologydriven performance market company recently completed the acquisition of assets from Victoria-based GravityLab. The acquisition includes GravityLab’s campaign tracking and optimization platform. Additionally, key sales and technology members of their team have joined Pretio to bolster its internal video campaign capabilities. Sutton Group West Coast Realty announces the addition of Jane Logan to their growing team of real estate professionals. You can reach Jane at 103 – 4400 Chatterton Way.

Whether you’re looking to replace an aging copier/printer or would like to learn more about how our Electronic Content Management (ECM) System can make your office more productive and help you become more paperless, we can help.

Re/MAX Camosun announces their top producers for the month: Jason Leslie, Don Burnham, Dale Sheppard, Nickole Goeujon, Roy Banner and Jennifer Bruce. Re/MAX Camosun is at 101-791 Goldstream Avenue. Michelle Le Sage, general manager of the Oak Bay Beach Hotel has been appointed to the Oak Bay Tourism Committee for 2017. As part of ongoing marketing and

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Business Examiner Victoria - April 2017  

Featuring the latest business news and information for Greater Victoria, including Sidney, the Saanich Peninsula, Langford, Colwood, Sooke,...

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