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the process of cleaning up after property damage was disjointed with homeowners responsible for contacting the different types of contractors, arranging repairs, abatement or a cleanup. Okanagan Restoration perfected a seamless process for both insurance companies and homeowners. ORS has all the services needed and takes care of the whole process.” “The 2003 Kelowna wildfires tested the metal of the company as more than 200 homes were destroyed in the blaze and hundreds more damaged. “We ramped up to over 200 personnel to meet the demand and learned a lot in the process.” Said Rothwell. “We grew our inventory quickly in response to the dramatic increase in need for our services,” Rothwell said. “We now have warehouses in Kelowna, Penticton and Vernon with a large inventory of highly specialized equipment. What we do demands a fast response with no waiting around for the right equipment to arrive from elsewhere. Our flood techs are called ‘Knights in Shining Armour’ because we are ready 24/7, getting it done quickly, and getting it done right, with the right equipment.” Timing is critical he said, especially for any kind of water damage. Studs or drywall act like sponges, wicking up water. The longer water sits, the more wicking happens up walls; add in the rapid growth of mold and a quick, efficient response becomes imperative. “We’ve had people away on holiday come back to a broken hot water tank and a f looded basement. In a closed, warm environment it doesn’t take mold long to grow. Some homeowners have returned to mold covering the walls and ceiling. If it’s black mold it poses a substantial health risk.” Restoring a home or commercial space after water damage is only a part of what OK Restoration has equipment and know-how to respond to. They are a full-service contactor providing restoration service for water and sewage
Okanagan Restoration Services Ltd’s community relations manager Kevin Rothwell makes a presentation at the Armstrong Spallumcheen Chamber of Commerce Awards CREDIT:OKANAGAN RESTORATION SERVICES LTD.
damage, fire damage, wind damage, mold remediation and removal, large commercial losses, contents restoration, asbestos removal, crime scene/trauma cleanup and damage caused by vehicle impact. “You’d be surprised at how many cars run into houses,” Rothwell said. “It doesn’t just involve repairing the home, it’s making sure the structure is safe and removing the vehicle with the least amount of damage.” Both Moorhouse and Forder have seen significant changes within the industry since they first began the company, mostly around safety for consumers and workers. “WorkSafe BC has led the way in ensuring safety at all levels,” said Rothwell. “We’re seeing asbestos in so many products, not just as insulation but in drywall compound, tile, flooring and more. SEE OKANAGAN RESTORATION | PAGE 9
Sewage back up at Kal Tire Place Arena had ORSL technicians working quickly to get the facility opened in time for a Hockeyville game between the LA Kings and Edmonton Oilers CREDIT: OKANAGAN RESTORATION SERVICES LTD.
Congratulations on
TRUSTED. RESULTS.
CONGRATULATIONS
of service!
Okanagan Restoration Services for achieving 25 years in business. We wish you continued success!
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