TECHNOLOGY
WE DON’T SETTLE FOR SECOND BEST. We partner with the absolute best in the business to provide you technology that supports your success. We provide our employees accessible, web-based technologies and a live support help desk with experts who have extended support hours.
TECH
FEATURES REAL-TIME REPORTING WEB-BASED LOAN ORIGINATION SYSTEM AUTOMATED PRICING ENGINE LEAD MANAGEMENT SYSTEM INDIVIDUAL WEBSITES FOR BRANCHES WITH INTEGRATED SHORT FORM APPLICATIONS IN ENGLISH AND SPANISH 24 HOUR INTRANET WITH DASHBOARD REPORTING
E N CO M PA SS BAN K E R S E D ITI O N: We’ve taken Encompass, the award-winning loan origination software, to the next level with customized tools to help loan originators close with more transparency, efficiency, and ease. PR I C I N G E N G I N E : We use an industry-leading product pricing and eligibility engine for lightning-fast product placement and pricing quotes. With our proprietary EZ Lock™ service, we’ve integrated our Pricing Engine with Encompass allowing you to get multiple investor quotes with the click of a button! LE ADS360*: Our proprietary customizations of the Leads360 lead management system are so sophisticated, the company asks us to speak with their new clients! M I CROSO F T E XCHAN G E: With Microsoft Exchange remote web access capability you can access your email anywhere, anytime. Smart phone user? No problem! We keep you fully connected and equipped for business on the go!
LIVE SUPPORT SMART PHONE INTEGRATION
ALAN RABIDEAU, CHIEF INFORMATION OFFICER Alan directs all technology, telecommunications, wide and local area networking, desktop and applications support, IT security and disaster recovery, and records management. Alan’s 10year career at RFC has led to continuous innovation and improvement, leveraging technology to improve productivity, efficiency and user experience.
* This service is optional for retail branches.
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Residential Finance Corporation - NMLS 1652