Unsung Heroes Unsung Heroes

Unsung Heroes Overview
Unsung Heroes is City Energy Network’s way of celebrating the incredible people who make a real difference every day, often without the spotlight. From outstanding customer service and innovative problem-solving to championing sustainability and supporting colleagues, these are the moments and actions that keep our business running at its best.
We believe that recognising these achievements not only boosts morale but also inspires everyone across the company to live our values. By sharing your stories, we get the chance to shine a light on your dedication, care, and teamwork!

Hero Categories
Best Problem Solver – Someone who finds creative, effective solutions under pressure.
Safety Champion – Always keeping themselves, their team, and customers safe.
Team Spirit Award – Bringing positivity, encouragement, and collaboration to the workplace.
Innovation Star – Suggesting or implementing ideas that improve efficiency, quality, or customer experience.
Training & Mentorship Award – Supporting colleagues’ growth and sharing knowledge generously.
Customer Advocate – Going above and beyond to ensure customers feel heard, respected, and satisfied.
Quiet Achiever – Consistently doing excellent work behind the scenes without seeking recognition.
Community Impact Award – Making a difference in the local community through volunteer work, charity, or outreach.
Sustainability Advocate – Driving eco-friendly changes and reducing the company ’ s carbon footprint.
The Fixer – Always stepping in to help other teams when things get busy or tricky.

TeamSpiritAward

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognsedforhisoutstandingpostivityandsupportforcolleagues
Whether t’ssteppingintohelponshortnotce sharnghisknowledge wthnewteammembers orsimplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy.Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported truyrefectsthevaluesweholdatCityEnergyNetwork Thankyou, John,forremndingushowmuchofadfferenceonepersons encouragementcanmake

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognsedforhisoutstandingpostivityandsupportforcoleagues
Whether t’ssteppingintohelponshortnotce sharnghisknowledge wthnewteammembers orsimplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy.Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyrefectsthevaluesweholdatCityEnergyNetwork Thankyou, John,forremndingushowmuchofadfferenceonepersons encouragementcanmake
TeamSpiritAward

JohnSmith-Compliance
ThismonthsTeamSpritAwardgoestoJohnSmth whohasbeen recognsedforhisoutstandngpositivityandsupportforcolleagues Whetherit’ssteppingintohelponshortnotce sharnghisknowledge withnewteammembers orsmplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyreflectsthevaluesweholdatCtyEnergyNetwork.Thankyou, John,forremndngushowmuchofadifferenceoneperson’s encouragementcanmake

JohnSmith-Compliance
Thsmonth’sTeamSpiritAwardgoestoJohnSmth,whohasbeen recognisedforhsoutstandingpositivtyandsupportforcolleagues Whetheritssteppng ntohelponshortnotice,sharinghsknowledge withnewteammembers,orsmplybrngingasmletoeveryone’sday Johnconsstentlyliftsthewholeteam’senergy Hswllingnesstogo aboveandbeyondtomakesureeveryonefeels ncludedandsupported trulyreflectsthevaluesweholdatCtyEnergyNetwork Thankyou John forremindingushowmuchofadifferenceoneperson’s encouragementcanmake

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognisedforhisoutstandingpostvtyandsupportforcolleagues Whether tssteppingintohelponshortnotce sharnghsknowledge wthnewteammembers,orsimplybringngasmletoeveryonesday
Johnconsistentlylftsthewholeteamsenergy Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyreflectsthevaluesweholdatCityEnergyNetwork.Thankyou John,forremindingushowmuchofadfferenceonepersons encouragementcanmake
TeamSpiritAward

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognsedforhisoutstandingpostivityandsupportforcolleagues
Whether t’ssteppingintohelponshortnotce sharnghisknowledge wthnewteammembers orsimplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy.Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported truyrefectsthevaluesweholdatCityEnergyNetwork Thankyou, John,forremndingushowmuchofadfferenceonepersons encouragementcanmake

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognsedforhisoutstandingpostivityandsupportforcoleagues
Whether t’ssteppingintohelponshortnotce sharnghisknowledge wthnewteammembers orsimplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy.Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyrefectsthevaluesweholdatCityEnergyNetwork Thankyou, John,forremndingushowmuchofadfferenceonepersons encouragementcanmake
TeamSpiritAward

JohnSmith-Compliance
ThismonthsTeamSpritAwardgoestoJohnSmth whohasbeen recognsedforhisoutstandngpositivityandsupportforcolleagues Whetherit’ssteppingintohelponshortnotce sharnghisknowledge withnewteammembers orsmplybringingasmiletoeveryonesday, Johnconsistentlylftsthewholeteamsenergy Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyreflectsthevaluesweholdatCtyEnergyNetwork.Thankyou, John,forremndngushowmuchofadifferenceoneperson’s encouragementcanmake

JohnSmith-Compliance
Thsmonth’sTeamSpiritAwardgoestoJohnSmth,whohasbeen recognisedforhsoutstandingpositivtyandsupportforcolleagues Whetheritssteppng ntohelponshortnotice,sharinghsknowledge withnewteammembers,orsmplybrngingasmletoeveryone’sday Johnconsstentlyliftsthewholeteam’senergy Hswllingnesstogo aboveandbeyondtomakesureeveryonefeels ncludedandsupported trulyreflectsthevaluesweholdatCtyEnergyNetwork Thankyou John forremindingushowmuchofadifferenceoneperson’s encouragementcanmake

JohnSmith-Compliance
ThismonthsTeamSprtAwardgoestoJohnSmith whohasbeen recognisedforhisoutstandingpostvtyandsupportforcolleagues Whether tssteppingintohelponshortnotce sharnghsknowledge wthnewteammembers,orsimplybringngasmletoeveryonesday
Johnconsistentlylftsthewholeteamsenergy Hiswillngnesstogo aboveandbeyondtomakesureeveryonefeelsincludedandsupported trulyreflectsthevaluesweholdatCityEnergyNetwork.Thankyou John,forremindingushowmuchofadfferenceonepersons encouragementcanmake
It’s time to get voting! It’s time to get voting!
Each month you will receive an email from communications@cityenergy.co.uk with the Unsung Heroes categories. Once received, please respond with your nominees and a short description of why this employee deserves to be the Unsung Hero of the month for the selected category.
Voting will close on X, with our Heroes annouced on X.
