Small General Insurance Company of the Year
GUILD INSURANCE
Guild Insurance distinguished itself with the judges by making what they described as the ‘standout submission for this year’s Small General Insurance Company of the Year award’. Judges commended Guild Insurance for its ongoing commitment and support for its people and the community. In addition to providing strong support to staff while they were working remotely in 2020, the company also launched a leadership academy, which contributed to strong NPS and employee engagement scores.
Guild Insurance’s initiatives and programs also resonated with the judging panel as demonstrating a strong commitment to the wellbeing of the community. For example, the company made sure to clarify insurance cover for its customers and supported the COVID-19 vaccination (COVAX) roll out. Guild Insurance also provided pandemic relief to a large number of dentists through discounted premiums in 2020, which increased its Dentist NPS Score. Guild Insurance’ display of market leadership during 2020 will undoubtably encourage new attitudes towards insurance as a profession and further inspire the industry to invest in taking responsibility for the community. Sponsored by
Finalists Adica Insurance Guild Insurance Lawcover Insurance RACT Insurance
2021 Australian Insurance Industry Awards