Starin Zoom Solutions eBook – May 2021

Page 37

Mi Support Assurance Mi Support Assurance offers a single point of contact for all incident and case management as well as real-time access to skilled unified collaboration and audio visual specialists 24 hours per day, 5 days per week. In addition, Mi Support Assurance customers are entitled to access our extensive knowledge base, training sessions. Get next day shipping of faulty equipment covered under their Mi Support Assurance Service Level Agreement (SLA). Clients with Mi Support Assurance will receive a guaranteed faster resolution when things go wrong and an on-demand support service to maintain continuity of their operations. 37


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.