ALSTON RESIDENCE
Maintenance & Care Guide
Tile & Stone


SITTING ROOM

CUSTOM FIREPLACE MANTEL
Fireplace
2 Solid carved Rosal limestone Concave Fluted, Honed Concave fluted 2" thk. surround with 1" honed border and outer edge; 2 curved, fluted jamb pieces 4" radius.
OTHER: FILLER PIECE
TOWN & COUNTRY LUXURY FIREPLACE
PRODUCT FEATURES
• CLEAN FACE WITH HUGE CERAMIC
DISAPPEARING GLASS
• FLUSH HEARTH FOR AUTHENTIC LOOK OF A WOOD BURNING FIRE
• CREATE YOUR PERFECT FIRE INSIDE THE FIREBOX WITH DESIGN-A-FIRE
• INTEGRATED MICRO-MESH SAFETY SCREEN
• OVERHEAD LED INTERIOR LIGHTING
• NATURAL GAS OR PROPANE
• BATTERY BACK-UP TO OPERATE DURING POWER OUTAGES
• VERSATILE INSTALLATION UP TO 110 FEET FROM AN EXTERIOR WALL WITH OPTIONAL POWER VENTING
• SUPERIOR MATERIALS AND CONSTRUCTION
• FULL INTEGRATION WITH SMART HOME CONTROL SYSTEMS
• TOTAL SQUARE INCHES OF VIEWING AREA: 694.5
• BTU INPUT NG/LP: 35,000 HIGH, 27,000 LOW
• EFFICIENCY 34.5% (BASED ON CPSA P.4.115)
PLEASE NOTE: DUE TO ELEVATION AND FUEL TYPE, FLAME CHARACTERISTICS MAY NOT BE EXACTLY AS SHOWN.
Care and Maintenance:
Regular Cleaning: Dust or vacuum your limestone regularly to remove loose dirt and debris, which can cause scratches. Use a soft-bristled broom or vacuum with a brush attachment to avoid scratching.
Mopping: For routine cleaning, mop the surface with a damp mop or microfiber cloth using a pHneutral cleaner specifically designed for limestone. Avoid excessive water, as limestone is porous.
Rinsing and Drying: After cleaning, rinse the surface thoroughly with clean water and dry it with a soft cloth or towel to prevent water spots and streaks.
Cleaning Spills Immediately: Limestone is easily stained, so wipe up spills as soon as possible to prevent them from setting.
Mix a small amount of pH-neutral cleaner with warm water. Apply the solution gently with a damp cloth or non-abrasive sponge. For stubborn stains, allow the solution to sit for 5-10 minutes, then scrub lightly with a soft-bristled brush
Care and Maintenance:
JB TILE COUNTERTOP MARBLE REMNANT
To care for marble, regularly clean spills and surfaces with a soft, damp cloth and mild, neutral soap, avoiding harsh chemicals. Protect marble from acidic substances and high heat.
MOSAIQUE SURFACE NADJA SIGNATURE
CALACATTA ORO (Honed) TILE
GOLD STAINLESS STEEL (Brushed)
30”x114”
ACCENT WALL TILE GROUT
MAPEI 5221 MOONBEAM
Your mosaic is made of stone, a natural product that requires simple care and maintenance to keep it beautiful. • Avoid all food, drink and products that contain alcohol, citrus, vinegar or other acids as they will etch or dull the surface. • Sand, dirt and grit will damage the stone surfaces. Dust mop regularly with a clean, non-treated dry dust mop. • Clean only with neutral soap, warm water and a clean, soft cloth. Rinse well and dry with a soft cloth. No abrasive cleaners. A low or neutral PH cleaner is recommended ( follow manufacturer's directions). Specifics: Your installer can recommend special care & maintenance tips for specific areas such as food preparation areas, vanity tops, wet areas, pools or patios. For more details, refer to : NATURAL STONE INSTITUTE
Care and Maintenance:
To care for marble, regularly clean spills and surfaces with a soft, damp cloth and mild, neutral soap, avoiding harsh chemicals. Protect marble from acidic substances and high heat.
Care and Maintenance:
DA VINCI MARBLE 12” BASEBOARD
CARRARA BELLA (H) TILE
BASEBOARD TILE GROUT
MAPEI 5221 MOONBEAM
To care for marble, regularly clean spills and surfaces with a soft, damp cloth and mild, neutral soap, avoiding harsh chemicals. Protect marble from acidic substances and high heat.
Care and Maintenance:
Clean stone surfaces with a neutral (Ph balanced) cleaner, stone soap or mild dishwashing detergent and warm water. For best results, use a clean rag mop on floors and a soft cloth for other surfaces. Products containing lemon, vinegar or other acids may dull or etch calcareous stones. Scouring powders or creams may contain abrasives that could scratch certain stones.
DA VINCI MARBLE BROWN ANTIQUE LEATHERED
120X79 SLAB #13
The old rule of thumb is never to use anything you wouldn’t use on your hands. Never use powdered cleansers or abrasive pads to clean your natural stone countertop. Even “soft scrub” type cleaners contain pumice, which is powdered volcanic stone, and might damage your marble vanity tops or floors. You should always use sealers and cleaning products designed for natural stone. Clean your stone with lukewarm water and dry with a cotton rag.
Polished granite is a very durable stone, much harder than marble. Granite has been used in the past in the commercial industry. Some of the obvious applications have been panels on the outside of buildings, walls, and floors of “high-traffic” areas. Granite will withstand almost any element it comes up against including heat and cold. Granite itself is approximately 95-98% stain resistant although, we use a silicone impregnator sealer on all our natural stone products. This will insure lasting life and beauty. Polished Granite should receive the same cleaning care as polished marble, use lukewarm water and dry with a cotton rag. When needed, spray glass cleaner (i.e. windex) and paper towel dry.
DA VINCI MARBLE CALA ORO TUMBLED 3X9 TILE
BACKSPLASH TILE GROUT
CUSTOM #640 ARCTIC
WHITE
• Do not clean porcelain tile flooring with ammonia or with cleaners that contain bleach and/or acid. Acid and ammonia based cleaners may modify grout color and product stability. • Use a cleaner that is ph neutral. This ensures cleaning will not harm your grout or surrounding surfaces. • Do not use wax or oil-based cleaners. • Use rugs at entrances to prevent dirt and grit from being tracked onto the tile flooring from outdoors. Tiles are scratch resistant but not scratch proof. • Do not use steel wool or other abrasive pads to remove tough debris or stains. Steel wool may scratch your tiles and loose steel particles may eventually create rust stains in the grout overtime. • Although glazed surfaces are impervious, the use of a grout release will aid in post installation clean up, especially if the glazed surface has a texture to it where mortar, grout and other construction debris can get trapped inside grooves during and after installation. Standard cleaning guidelines for glazed products 1. Sweep or vacuum loose dirt and dust from the floor prior to washing with water to prevent the tile from becoming muddy or leaving a residue after cleaning. On textured surfaces sweep in multiple directions to ensure the removal of all foreign material that might be residing in the textured surface. For wall surfaces tile can be gently wiped down with a clean, dry cloth or rag. 2. Mop the floor with a mild detergent, degreaser, or tile cleaning solution. For textured floors, the use of a medium bristle brush is recommended. A sponge or clean cloth can be used to apply the cleaning agent to wall surfaces. 3. Rinse the tile thoroughly with clean water to remove any left-over detergents. 4. Drying with a clean cloth or rag is recommended to increase the shine and to prevent water spots or streaks.
Care and Maintenance:
DA VINCI MARBLE
AKDO
CALACATTA NL 12”
MB1203-NL12H0
TILE TRIM
BACKSPLASH TILE GROUT
CUSTOM #640 ARCTIC WHITE
To care for marble, regularly clean spills and surfaces with a soft, damp cloth and mild, neutral soap, avoiding harsh chemicals. Protect marble from acidic substances and high heat.
Care and Maintenance:
MIR MOSAIC
CELESTIAL NAVY COMPASS
AI-CEL-NAV-COM
7.87x7.87
CUSTOM-OYSTER GRAY #386
TILE GROUT BETWEEN
CELESTIAL TILE
Use only a mild, pH-neutral detergent cleaner and damp sponge or rag to clean your mosaic. Do not use acid, alkaline, and solvent-based cleaners. They can damage and/or discolor the stone, brass and the grout.
Do not use abrasive powders, scouring pads, steel wool or sandpaper. Do not allow soap, bleach or other cleaning solutions set on the surface. Do not wax any part of your mosaic or brass.
Do not let stains sit on your mosaic's surface for extended periods. Clean promptly. Most brass cleaners are harmful to natural stone surfaces and can cause etching in the polish. If it necessary to use such cleaners for the brass in lays mask off the stone surface, avoid direct contact on the stone, test a small area to determine that cleaner is suitable for the brass and not harmful to the natural stone. ALWAYS check with the brass cleaner manufacturer prior to use to determine that the cleaner is suitable for use around natural stone surfaces. Acceptable cleaners for natural stone, glass and metal surfaces may be acquired
Care and Maintenance:
DA VINCI MARBLE
AKUZA STORM (M) 1X6 STACKED MOSAIC/EA
CQ-SPUI-903577
1 X 6“
TRIM
CUSTOM
NEW TAUPE #185
TILE GROUT BETWEEN BORDER AND TILE
Use only a mild, pH-neutral detergent cleaner and damp sponge or rag to clean your mosaic. Do not use acid, alkaline, and solvent-based cleaners. They can damage and/or discolor the stone, brass and the grout.
Do not use abrasive powders, scouring pads, steel wool or sandpaper. Do not allow soap, bleach or other cleaning solutions set on the surface.
Do not wax any part of your mosaic or brass.
Do not let stains sit on your mosaic's surface for extended periods. Clean promptly. Most brass cleaners are harmful to natural stone surfaces and can cause etching in the polish. If it necessary to use such cleaners for the brass in lays mask off the stone surface, avoid direct contact on the stone, test a small area to determine that cleaner is suitable for the brass and not harmful to the natural stone. ALWAYS check with the brass cleaner manufacturer prior to use to determine that the cleaner is suitable for use around natural stone surfaces. Acceptable cleaners for natural stone, glass and metal surfaces may be acquired
Care and Maintenance:
Sealing:
Cleaning:
Quartzite is a natural stone, so sealing is crucial to protect it from stains and etching, even though it's durable. Sealing protects against liquids, sauces, and juices.
Use a gentle, pH-neutral cleaner, mild dish soap, or stone-specific cleaners for daily maintenance. Avoid harsh chemicals, abrasive cleaners, or acidic substances like lemon juice or vinegar.
Wiping Up Spills:
Wipe up spills immediately to prevent staining. Sealer only offers temporary protection, so prompt cleaning is crucial.
Avoiding Excessive Heat:
Use trivets or hot mats under hot dishes and appliances to prevent thermal stress.
Cutting Boards:
Use cutting boards to prevent dulling your knives on the hard surface of quartzite.
Dusting:
Dust regularly to remove loose particles and prevent buildup.
Polishing:
Periodically polish the surface with a stone-safe polish to maintain its shine JB
Care and Maintenance:
Sealing:
G-QUARTZ-BIAN-P-13-58.0
113X74
SLABS #5,6 (ISLANDS) AND #3,4
Quartzite is a natural stone, so sealing is crucial to protect it from stains and etching, even though it's durable. Sealing protects against liquids, sauces, and juices.
Cleaning:
Use a gentle, pH-neutral cleaner, mild dish soap, or stone-specific cleaners for daily maintenance. Avoid harsh chemicals, abrasive cleaners, or acidic substances like lemon juice or vinegar.
Wiping Up Spills:
Wipe up spills immediately to prevent staining. Sealer only offers temporary protection, so prompt cleaning is crucial.
Avoiding Excessive Heat:
Use trivets or hot mats under hot dishes and appliances to prevent thermal stress.
Cutting Boards:
Use cutting boards to prevent dulling your knives on the hard surface of quartzite.
Dusting:
Dust regularly to remove loose particles and prevent buildup.
Polishing:
Periodically polish the surface with a stone-safe polish to maintain its shine
Expect minor imperfections, as they are part of the charm and authenticity of handmade tiles. Avoid overly aggressive cleaning methods that could damage the delicate glaze. Use a pH-neutral cleaner for routine cleaning.
By following these guidelines, you can ensure your handmade Zellij and mosaic tiles are installed safely and beautifully, preserving their artisanal charm for years to come.
MY MORROCAN TILE
STAR AND CROSS WITH PETALS
SNOW AND SNOW TILE
12”x12” PANELS
KITCHEN WALL TILE GROUT
CUSTOM
SNOW WHITE #11
Expect minor imperfections, as they are part of the charm and authenticity of handmade tiles. Avoid overly aggressive cleaning methods that could damage the delicate glaze. Use a pH-neutral cleaner for routine cleaning.
By following these guidelines, you can ensure your handmade Zellij and mosaic tiles are installed safely and beautifully, preserving their artisanal charm for years to come.
DA VINCI MARBLE SUPERGRES
EKHO
MATT
SILK
19.7X120CM
FLOOR GROUT
CUSTOM
543 DRIFTWOOOD
HEATED FLOOR
Once the surface has been cleaned “after laying” (see previous chapter), for everyday cleaning we recommend the use of a neutral detergent. Avoid using widely available detergents containing waxes and polishing additives that can deposit an undesired coaching on the flooring. We strictly advise against the use of waxes greasy soaps, fillers and various treatments (water and oil repellent) on the Supergres product, as they are not necessary. If the above treatments have been applied they will firstly need to be removed from the flooring using specific products following the manufacturer’s instructions. In the case of coatings created by soap, lime scale or dirt, you will need an acidic detergent, diluted in water as appropriate (always follow the instructions on the label). It should be noted that is hydrofluoric acid (HF) and its derivatives may damage the tiles permanently. For routine cleaning operations we recommend the use of bleach or ammonia, appropriately diluted in water. For all lapped or polished surfaces, the use of non-abrasive cleaning equipment is necessary to prevent the surface from losing its shine or becoming scratched. We also recommend leaving the floor to dry properly to prevent stains from forming.
Care and Maintenance:
CHIANCA DI OSTUNI MATTE
12MM (127X63)
SE01
Infinity | The engineered surface shall in no way be liable for the improper use of its slabs. We recommend you comply with the following indications, to avoid any problems or accidental damage: • prevent accidental knocks both near edges and corners (whatever the chosen finish) and on the work top surface; • avoid particularly heavy point loads on the work top, above all near any overhanging parts. Specifically, do not stand on the work top for any reason, to avoid concentrating the weight of a person on a limited surface area; • do not use any abrasive materials to clean the work top; • do not use ceramic knives directly on the work top. The use of steel knives in direct contact with the work top must also be avoided, above all with Polished finishes; • the use of chopping boards is recommended, above all with work tops with Polished finishes; • the use of trivets is recommended to avoid direct contact with hot objects (e.g. pans, coffee pots, etc.) • avoid prolonged contact between the work top surface and highly concentrated cleaning products (with both very low and very high pH). These precautions are valid generally and even more so for work tops with Polished surface finish; In the event of surface scratch on any type of installed surface, contact Infinity | The engineered surface to assess the appropriate repair procedure. It is underlined that Infinity | The engineered surface shall not be liable for damage or defects arising due to the failure to comply with the above instructions and the instructions given in the cleaning and maintenance section of the technical manual.
DA VINCI MARBLE
FRAY WHITE MATTE 11 ¾ X 23 5/8 TILE
THICKNESS: 8.5 MM
FLOOR GROUT
GROUT-MAPEI FROST 5077
Care and Maintenance:
Daily Cleaning:
•Sweep or vacuum regularly: This helps remove dust and loose debris that can scratch the surface over time.
•Wipe up spills immediately: Use a damp cloth or sponge to prevent stains from setting in.
Weekly Cleaning:
•Damp mop: Use a neutral pH cleaner and warm water to mop the floor.
•Rinse thoroughly: Ensure all cleaning solution residue is removed with clean water.
•Dry thoroughly: Use a clean microfiber cloth or towel to dry the floor and prevent water spots
Care and Maintenance:
DA VINCI MARBLE STELLAR WHITE MARBLE HONED SLAB #42 (90x35)
To care for marble, regularly clean spills and surfaces with a soft, damp cloth and mild, neutral soap, avoiding harsh chemicals. Protect marble from acidic substances and high heat.
Care and Maintenance:
Daily Cleaning:
DA VINCI MARBLE
FRAY WHITE
2X2 TILE
THICKNESS : 0.35 Inch
FLOOR GROUT
GROUT-MAPEI FROST 5077
•Sweep or vacuum regularly: This helps remove dust and loose debris that can scratch the surface over time.
•Wipe up spills immediately: Use a damp cloth or sponge to prevent stains from setting in.
Weekly Cleaning:
•Damp mop: Use a neutral pH cleaner and warm water to mop the floor.
•Rinse thoroughly: Ensure all cleaning solution residue is removed with clean water.
•Dry thoroughly: Use a clean microfiber cloth or towel to dry the floor and prevent water spots
Care and Maintenance:
CLEANING & MAINTENANCE
DA VINCI MARBLE SONOMA TILEMAKERS
STELLAR
PICKET FENCE BEVELED
6 1/4 X 3
MIST 01/24 TILE
FLOOR GROUT
GROUT-MAPEI FROST 5077
• For everyday cleaning use a mild dishwashing soap with water or a ph neutral cleaner made for tile • Avoid harsh chemicals (such as phosphoric acid, vinegar, lemon juice etc.) • Use a non-abrasive cloth/sponge for cleaning • For any cleaning products, always test a small inconspicuous area first to make sure it doesn’t affect the tile’s glaze • Clean up any spills or stains immediately not allowing them to dry • Grout lines can be cleaned with warm water and soft bristle cleaning brush • Vacuum floor tiles regularly to remove dirt and other grity particles • Periodic resealing every 6 months based
Care and Maintenance:
DA VINCI MARBLE
ARTISTIC TILE
ESTRELLA BE BOP WHITE GLOSS
SKU: GJGESTBBW
SIZE: 9 11/16" X 8 5/8" X 1/8“ TILE
NICHE TILE GROUT
CUSTOM 642 ASH
For glass, ceramic and porcelain walls, regular cleaning can be done with detergent and rinsed with water. You can also use household cleaners according to their label directions. Try not to use scouring powders or other abrasives, which can scratch the surface. Special cleaning may be necessary to remove soap scum, a rough white coating created from hard water and mildew. It is recommended to use a mixture of ½ cup of water softener, 2 tablespoons of rottenstone and 1 cup of hot water to remove soap scum. To remove mildew, use a mixture of diluted chlorine. And to eliminate the rough white coating that can appear on the tiles, use a commercial tile cleaner to dissolve it.
We recommend that shower walls are wiped down with a squeegee after each use to prevent hard water stains and mildew development. Routine cleaning should be carried out with a pH neutral stone and tile cleaner like AQUAMIX SUPER CONCENTRATE, following manufacturer’s directions for proper solution strength and application.
Care and Maintenance:
Clean with a neutral detergent.
DA VINCI MARBLE
FIELD TILE
STELLAR WHITE MARBLE HONED 12X24
BASBOARD NOTES: MICROBEVEL TOP EDGE
DA VINCI MARBLE WALKER ZANGER
GUBI TAUPE
FIELD TILE
12X24
NATURAL
THICKNESS: 3/8 INCH
FLOOR GROUT
MAPEI 5039 IVORY
Care and Maintenance:
Porcelain tile floors are known for their durability and easy maintenance. For regular cleaning, simply sweep, vacuum, or mop the floor with warm water and a mild detergent. Avoid using abrasive cleaners, steel wool, or harsh chemicals that could damage the surface.
Care and Maintenance:
Clean with a neutral detergent.
DA VINCI MARBLE STELLAR WHITE MARBLE HONED SLAB #42 (90x35)
Care and Maintenance:
DA VINCI MARBLE 12X24 FIELD TILE JUTE
LIMESTONE LINEN
BATH WALL GROUT
MAPEI 5014 BISCUIT
To care for limestone shower walls, regularly clean them with a pH-neutral cleaner and a soft brush or cloth, avoiding harsh chemicals like bleach or acids. Seal the limestone with a limestone-specific sealant to protect against stains and moisture.
Care and Maintenance:
DA VINCI MARBLE
PEDRA AZUL IVORY 12X24 TILE
SHOWER WALLS GROUT MAPEI 5077 FROST
Regular Cleaning: Basic cleaning with warm water and mild soap or a pH-neutral cleaner is sufficient for routine maintenance.
Promptly Wipe Up Spills: Quickly clean up any spills, especially on light-colored tiles, to prevent staining.
Remove Loose Dirt: Before wet cleaning, remove loose dirt and debris with a vacuum or soft broom. Gentle Cleaning Products: Use non-abrasive cleaners designed for ceramic or porcelain tile. Avoid harsh chemicals such as acids or ammonia, as they can damage the grout and glazed surfaces.
Care and Maintenance:
ENTROPIA
BEIGE
MOS-1/2X1/2 1X2 TILE
SHOWER FLOOR GROUT
MAPEI 5001 ALABASTER
Regular Cleaning: Basic cleaning with warm water and mild soap or a pH-neutral cleaner is sufficient for routine maintenance.
Promptly Wipe Up Spills: Quickly clean up any spills, especially on light-colored tiles, to prevent staining.
Remove Loose Dirt: Before wet cleaning, remove loose dirt and debris with a vacuum or soft broom. Gentle Cleaning Products: Use non-abrasive cleaners designed for ceramic or porcelain tile. Avoid harsh chemicals such as acids or ammonia, as they can damage the grout and glazed surfaces.
DAVINCI MARBLE
AKDO
COASTAL GREY
AZ-MB2568-122
12X24 TILE
THICKNESS: 1/2 INCH
FLOOR GROUT
CUSTOM 386 OYSTER GREY
Care and Maintenance:
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DAVINCI MARBLE CALACATTA BORGHINI
M-CALA-BORGHINI-H-04-58.67
128X66
SLABS #15
Clean stone surfaces with a neutral (Ph balanced) cleaner, stone soap or mild dishwashing detergent and warm water. For best results, use a clean rag mop on floors and a soft cloth for other surfaces. Products containing lemon, vinegar or other acids may dull or etch calcareous stones. Scouring powders or creams may contain abrasives that could scratch certain stones.
Care and Maintenance:
DA VINCI MARBLE
CALACATTA ORO TILE HONED
TM-CALA-ORO-H-12X24 / CALACATTA ORO HONED 12X24X3/8
CRATE #7
Clean stone surfaces with a neutral (Ph balanced) cleaner, stone soap or mild dishwashing detergent and warm water. For best results, use a clean rag mop on floors and a soft cloth for other surfaces. Products containing lemon, vinegar or other acids may dull or etch calcareous stones. Scouring powders or creams may contain abrasives that could scratch certain stones.
Care and Maintenance:
DA VINCI MARBLE
CALACATTA ORO TILE HONED
TM-CALA-ORO-H-12X24 / CALACATTA ORO HONED 12X24X3/8
CRATE #7
CUSTOM
640 ARCTIC WHITE SHOWER WALL GROUT
Clean stone surfaces with a neutral (Ph balanced) cleaner, stone soap or mild dishwashing detergent and warm water. For best results, use a clean rag mop on floors and a soft cloth for other surfaces. Products containing lemon, vinegar or other acids may dull or etch calcareous stones. Scouring powders or creams may contain abrasives that could scratch certain stones.
Care and Maintenance:
DAVINCI MARBLE AKDO
IVY FRENCH VANILLA (H&P)
9.88'' X 11.75” TILE
AZ-MB122-IVY000
THICKNESS: 3/8 INCH
SHOWER FLOOR GROUT CUSTOM
333 ALABASTER
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
AJ-1902
6X12X18MM TILE
TUB WALL GROUT CUSTOM
172 URBAN PUTTY
Clean tiles regularly with a pH-neutral cleanser like Mira Clean #1 by Miracle Sealants. Test on a loose piece in an unobtrusive area if there is any doubt about the cleaner’s suitability. Make sure to read all directions and consult the cleaner manufacturer. DO NOT used muriatic acid, hydrochloric acid or other harsh chemicals to clean. If more aggressive cleaning is required, Restore by DuPont Stonetech is recommended. This is a mildly acid cleaner so make sure to start with the highest level of dilution and test if there are any doubts. If employing a tile and stone restoration specialist to clean the tiles, make sure they are aware of the composition of the concrete tiles and are also aware of the sealer that was used to initially seal the tiles.
Care and Maintenance:
DA VINCI MARBLE AKDO
12” NARROW LINER FRENCH VANILLA (H) TILE TRIM
TUB TRIM GROUT
CUSTOM
333 ALABASTER
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
ECO ARBOR STONE & GRANITE
PORCELAIN PAVERS
GENEVA V-2
Care and Maintenance:
Regular Cleaning: Clean your stone surfaces regularly with a stone soap, a neutral cleaner, or mild dishwashing liquid.
Wiping Technique: Use a soft cloth to gently clean, then rinse and dry thoroughly. Drying helps prevent staining.
Avoid Harsh Cleaners: Never use abrasive cleaners, scrubby sponges, or acidic cleaners (like vinegar or citrus products), especially on stones prone to etching like marble. Harsh cleaners can weaken sealant and dull the stone's appearance.
Promptly Wipe Up Spills: Immediately wipe up any spills, especially acidic ones like citrus, tomatoes, coffee, wine, soda, vinegar, and fruit juice, as these can stain granite and etch marble. Blotting oil and acidic spills quickly is particularly important.
TABARKA STUDIO
RUE DES ROSIERS 8 6” SQ. 6 X 6 (5/8 THICK)
MEZZANOTTE & OXFORD ON OFF WHITE
Please do not expose our tile to excessive moisture or soaking at any point, as this will damage the glaze and result in product failure. Our tiles are sealed out of the kiln, so it is not necessary to reseal them prior to grouting. We recommend sealing the grout after installation and regularly thereafter. On floor surfaces, cleaning with a damp mop and mild soap is suggested. On walls you may apply mild cleaning products with a soft sponge. Always avoid the use of abrasive products containing bleach, ammonia and/or paint thinner. Never scrub with rough materials that may scratch the surface. Do not use painter’s tape or adhesive tapes on any of our hand painted products.
Clean stone surfaces with a neutral (Ph balanced) cleaner, stone soap or mild dishwashing detergent and warm water. For best results, use a clean rag mop on floors and a soft cloth for other surfaces. Products containing lemon, vinegar or other acids may dull or etch calcareous stones. Scouring powders or creams may contain abrasives that could scratch certain stones.
Care and Maintenance:
FLOOR GROUT
MAPEI 5049 LIGHT ALMOND
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE JEFFREY COURT
3/4" Penny Round Mosaic MATTE CRISP BREEZE TILE VS .75PR MATCRSPBRZ THICKNESS: 5MM
SHOWER PAN GROUT CUSTOM
333 ALABASTER
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE
SONOMA TILE MAKERS
STELLAR
DAHLIA
4X6 TILE
SE DAHLIA LEFT ASH
SE Dahlia Right Ash /pc
LAYOUT 2
SHOWER BACK WALL GROUT CUSTOM
172 URBAN PUTTY
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
SONOMA
STELLAR
DAHLIA ASH
3/8” ROUND TILE TRIM
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE
SONOMA TILE MAKERS
STELLAR
DAHLIA
STELLAR 4X12 TILE
FT PEARL MATTE
SIDE WALL GROUT
CUSTOM 333 ALABASTER
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE DOLOMITE 4 x 12 TILE
AZ-MB1796-0412H0 / Dolomite Honed 4x12
BASEBOARD NOTE: MICROBEVEL TOP EDGE
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
FLOOR GROUT
MAPEI 5049 LIGHT ALMOND
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE
VANILLA ONYX MOSAIC
3/8 X 3/8 TILE
POLISHED STONE BROKEN JOINT
1.0CM
THICKNESS: 3/8 INCH
SHOWER PAN GROUT CUSTOM
381 BRIGHT WHITE
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE WALKER ZANGER
CAFÉ LATTE CRACKLE 3X6 TILE
SHOWER WALL GROUT
MAPEI
5222 HONEY BUTTER
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
CAFE LATTE CRACKLE DEMI BULLNOSE 1/2X12 GLOSS TILE TRIM
SKU: 1CAFLATCDEBN
ITEM SOLD AS PIECE
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
DA VINCI MARBLE DOLOMITE 4 x 12 TILE
AZ-MB1796-0412H0 / Dolomite Honed 4x12
BASEBOARD NOTE: MICROBEVEL TOP EDGE
For day-to-day cleaning, apply a pH neutral cleaner with a soft cloth. Remove the residue with a clean cloth and rinse thoroughly.
Care and Maintenance:
TAJ MAHAL 131" X 67”
Regularly clean with a damp cloth and neutral stone cleaner to avoid buildup. Use cutting boards to protect the surface from potential knife scratches. Seal the stone occasionally to maintain its resistance to liquids and oils.
Care and Maintenance:
DA VINCI MARBLE OUTDOOR COUNTERTOPS
VENUS/TAJ MAHAL LEATHER FINISH 2CM (2 SLABS)
DVM-8499 PGM18467562 SAN CARLOS(MG21) 127" X 77"
DVM-8502 PGM18467565 SAN CARLOS(MG21)
Regularly clean with a damp cloth and neutral stone cleaner to avoid buildup. Use cutting boards to protect the surface from potential knife scratches. Seal the stone occasionally to maintain its resistance to liquids and oils.
ALL NATURAL STONE
MIDDLE STAIR RISER: TANGER
SAND CROSS
5X5 TILE
TOP & BOTTOM STAIR RISER:
TANGER-SAND BLOOM
5X5 TILE
Care and Maintenance:
Daily Cleaning:
Sweep or vacuum regularly: This helps remove dust and loose debris that can scratch the surface over time.
Wipe up spills immediately: Use a damp cloth or sponge to prevent stains from setting in.
Weekly Cleaning:
Damp mop: Use a neutral pH cleaner and warm water to mop the floor.
Rinse thoroughly: Ensure all cleaning solution residue is removed with clean water.
Dry thoroughly: Use a clean microfiber cloth or towel to dry the floor and prevent water spots.
Deep Cleaning:
Use a specialized tile cleaner: If needed, you can use a specialized tile cleaner, following the manufacturer's instructions.
Clean grout: Use a grout brush and a grout cleaner to remove stains and discoloration.
Seal grout: Applying a grout sealant annually can help protect it from future stains and water damage.
What to Avoid:
Acidic or alkaline cleaners: These can damage the grout and potentially stain the tiles.
Abrasive cleaners or scouring pads: These can scratch the surface of the tiles.
Excessive moisture: Especially for unsealed tiles, which can lead to damage
Care and Maintenance:
Daily Cleaning:
JULIET
Sweep or vacuum regularly: This helps remove dust and loose debris that can scratch the surface over time.
Wipe up spills immediately: Use a damp cloth or sponge to prevent stains from setting in.
Weekly Cleaning:
Damp mop: Use a neutral pH cleaner and warm water to mop the floor.
Rinse thoroughly: Ensure all cleaning solution residue is removed with clean water.
Dry thoroughly: Use a clean microfiber cloth or towel to dry the floor and prevent water spots.
Deep Cleaning:
Use a specialized tile cleaner: If needed, you can use a specialized tile cleaner, following the manufacturer's instructions.
Clean grout: Use a grout brush and a grout cleaner to remove stains and discoloration.
Seal grout: Applying a grout sealant annually can help protect it from future stains and water damage.
What to Avoid:
Acidic or alkaline cleaners: These can damage the grout and potentially stain the tiles.
Abrasive cleaners or scouring pads: These can scratch the surface of the tiles.
Excessive moisture: Especially for unsealed tiles, which can lead to damage
Care and Maintenance:
TILE
TUMBLED
2X2 MOSAIC
COMES ON 12X12 MESH
When it comes to cleaning Jerusalem Stone, it’s important to follow some general guidelines. Start by removing loose dirt and debris using a soft brush or vacuum cleaner with a brush attachment. This step prevents scratching the surface during the cleaning process.
After removing loose dirt and debris from the stone, it is recommended to perform a patch test in an inconspicuous area before applying any cleaning solution. This will ensure that the cleaner does not cause any discoloration or damage to the stone.
Additionally, it is advisable to avoid using abrasive cleaners or harsh chemicals on your stone, as they can erode the surface and affect its natural beauty. Taking these extra precautions will help maintain the pristine condition of your stone and prolong its lifespan.
pH-Neutral Stone Cleaners
Using pH-neutral stone cleaners is crucial for maintaining the beauty of your stone. These cleaners are specially designed to effectively eliminate dirt and grime without posing any risk to the stone’s surface. When diluting the cleaner, be sure to follow the instructions provided by the manufacturer to achieve the correct concentration.
Apply the diluted solution onto the stone using a soft cloth or sponge, ensuring that the entire surface is covered. Carefully scrub any stubborn stains or spots, applying gentle pressure to avoid scratching the stone. Once you have thoroughly cleaned the stone, rinse it with clean water to remove any residue and reveal its natural luster.
Addressing Specific Stains
When dealing with different types of stains on Jerusalem Stone, it’s important to employ specific cleaning methods. In the case of oil or grease stains, creating a poultice with a mixture of baking soda and water proves highly effective. Spread the poultice over the stained area, cover it with plastic wrap, and allow it to sit overnight. The poultice will work its magic by absorbing the oil or grease, and the following day, you can easily remove it by gently rinsing and wiping the surface. To tackle organic matter stains like food or plant debris, a mild detergent or soap mixed with water can work wonders. Apply the solution to the stained area, using a soft cloth or sponge to scrub gently. Once you have thoroughly scrubbed the area, rinse it meticulously to ensure all traces of the cleaning solution and stains are removed.