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Modesto Chamber oF COMMERCE

VOL. 41 | ISSUE 11 | november 2020

Innovation And Adaptability Soroptimist, Rotary Update Technology Time

We know 2020 has been no day at the beach

This year has presented so many of us with some unexpected challenges. If you find yourself in

need of financial advice or assistance, your friends at Bank of Stockton are here to help. We’ve helped generations of families and businesses through good times and tough times. We have survived depressions, recessions, economic downturns and uncertainties throughout our 153-year history. You can always count on us as a source of strength and stability for your banking needs. Visit a branch near you or check us out online and experience for yourself why for over a century-and-a-half Bank of Stockton has gained the trust and confidence of clients like you.



Modesto Chamber of Commerce I ModChamber.org

IN MODESTO 1302 J St. & 4204 Dale Rd.

Mission Statement

The Modesto Chamber of Commerce is dedicated to serving the greater Modesto Area, regional businesses and community prosperity through advocacy, collaboration, access to leaders, economic development, connectivity and business education.

november 2020 | CONTENTS

Executive Committee Chairman

Pete Zahos; Sysco Central California Inc.

Past Chairman

Steve Rank, Rank Investigations and Protection, Inc.

Vice Chair, External Operations Michael Moradian Jr. Peace of Mind Pest Control

Vice Chair, Internal Operations

Save Mart Starships

Patricia Gillum Pat Gillum CPA



Brad Blakeley, Edward Jones Investments Kirstie Boyett, The State Theater Michael Gaffney, PG&E Warren Kirk, Doctors Medical Center Brian McDermott, Team S.O.S DeSha McLeod, Community Hospice Inc. Eric Nielsen, Gianelli Nielsen Peggy O'Donnell, Mid-Valley Productions Jason Pineda, Freshpoint Inc. Bill Robinson, Principal Financial Group Madhu Singh, Bank of Stockton Jared Steinwert, F&M Bank David Wright, Wright Insurance Company


Comcast Invests



Keith Boggs, Stanislaus County Chief Executive Office George Boodrookas, Modesto Junior College Melissa Williams, Modesto Irrigation District


CEO Message




Green Team



Inspire Youth

President & CEO

Trish Christensen Modesto Chamber of Commerce tchristensen@modchamber.org


Publisher: Modesto Chamber of Commerce 209.577.5757 • Progress@ModChamber.org www.ModChamber.org


President’s Club


Member Highlight



Sylvan STEM

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Bay Valley Tech

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Modesto Chamber of Commerce 209.577.5757


© Copyright 2020 Modesto Chamber of Commerce. Some parts of this magazine may be reproduced or reprinted, however, we require that permission be obtained in writing. 209.577.5757, Progress@ModChamber.org

Don’s Mobile Glass


Red Cross Update

Disclaimer: The views and opinions expressed in

Staff: Administrative Assistant, Hope Gyorfi Administrative Assistant, Jolene Camarena Events Coordinator, Felicia Lopez Membership Coordinator, Sabrinna Gonzales Staff Accountant, Jaime Lastra

this publication are those of the authors and do not necessarily reflect the official policy or position of the Modesto Chamber of Commerce.

Front Page Photo: Jay Sousa

Key Metrics


PROGRESS MAGAZINE 1114 J Street • Modesto, CA 95354 209. 577.5757 • Fax 209. 577.2673 www.ModChamber.org • Progress@ModChamber.org

November 2020


A Message From The President & CEO Technology and Innovation By Trish Christensen The theme of this month’s edition landed in the perfect month! It seems there is a buzz around town when it comes to technology and innovation right now. When a community is rich with options such as opportunities to learn, institutions that provide quality education and training, larger companies growing, and employers needing and wanting to hire local and hire well … you know you are living in a community rich with potential.


We are quite fortunate to have such an incredible mix of institutions so focused on investing in our future. Kevin Fox with VOLT Institute, and a valued participant of the Chamber’s Business and Education Committee, is ardent about the offerings that the adult education trade school facilitates. Phillip Lan with Bay Valley Tech is passionate about the need for quality trained coders to be prepared to fill jobs that major employers are searching for, right here in the valley. Local from the start, SaveMart became the first to bring robotic grocery delivery to our marketplace, and corporate partners such as Comcast Business chose our town to make a $15 million internet infrastructure investment. That is not a decision made without a true belief in the future profitability of a community.


The Modesto Chamber of Commerce also sees the need to support businesses that are desperate for tools to retrain workers, develop skills in workers, and find new ways to conduct their business. By partnering with Modesto Junior College to launch Chamber University, we have done our part to provide you access to hundreds of individualized training opportunities. These are Instructor-led courses with self-paced tutorials in relevant workplace skills. They are delivered fully online and can be built as group trainings for companies seeking a customized approach to learning. And we made a point to offer these to both Chamber members and non-members. Go to our website to learn more. Many wonder about what is yet to come as we get through the last couple months of 2020. The year of so much turmoil and loss.

Modesto Chamber of Commerce I ModChamber.org

The year of cancellations, the year of pivoting, the year “nothing happened”. It seems to me that if we step back and take a broader look, we will see our future is bright. We see that people are learning, preparing, and investing in our community and in our people. There is new growth in new ways, with new vison and direction. There is job creation, and workforce development. Package all this together and it paints a pretty colorful image of a sound and solid economic roadmap ahead for us. Additional evidence that our community is truly rich with potential. The enhancement and creation of new programs here at the Chamber continues with the launch of our Tech Connect group on November 19th at 2pm. Phil Lan will be joining me to welcome this group together for the first time. We will invite the participants to share their ideas in structuring this program into the best resource it can be. This is in line with how we are developing our Young Professionals Network which is holding their second session a week early, on November 18th at noon, and our Women in Business Network which will also hold theirs a week early, on November 18th at 4pm. I don’t want to miss mentioning our ongoing Stanislaus Green Team meetings, with the next taking place on November 19th at noon. A point of reference, we just ask that you preregister for all our program and committee meetings. Those Zoom registration links can be found on our e-blasts, on our social media platforms, as well as on the Community Calendar found on our website. Please watch your mail for information to update your profile for inclusion in the annual directory (2021) and for our annual awards nominations to open. The Chamber Team and I hope you have a very enjoyable fall and Thanksgiving holiday season with family and friends. With Warm Regards, Trish #StanStrong #InThisTogether

MISSION The Modesto Chamber of Commerce to serving theArea, greater MISSIONSTATEMENT: STATEMENT: The Modesto Chamber of Commerce is dedicatedistodedicated serving the greater Modesto regional businesses community prosperity through advocacy, collaboration, access to leaders, MISSION The Modesto Chamber of Commerce isthrough dedicated to serving the greater Modesto Area,STATEMENT: regional and businesses and community prosperity advocacy, collaboration, economic development, connectivity and business education.

Modesto Area,economic regional businesses and community prosperity through advocacy, collaboration, access to leaders, development, connectivity and business education. Toour execute our adopted mission have developed an acronym that helps keep us focused. access to leaders, economic connectivity and business education. That To execute adopted mission we development, havewe developed an acronym that helps keep us focused. That acronym is “CARES: Community, Advocacy, Relationships, Education and Service.” acronym is “CARES: Community, Relationships, Education andkeep Service.” That To execute our adopted missionAdvocacy, we have developed an acronym that helps us focused. acronym is “CARES: Community, Advocacy, Relationships, Education and Service.”





At its heart the Modesto Chamber is a community of likeminded

The Chamber serves the education community by hosting the

business owners who share the vision for enjoying a thriving economy

annual State of Business and Education event, by fund-raising for local

and creating and maintaining our community as a vibrant place to live,

students at the Ag Aware and Harvest Luncheon annual series, and

work and play. The Modesto Chamber is the go-to resource and

partnering with local schools and colleges to train and educate young

At its heart the Modesto Chamber is a community of likeminded

business owners who share the vision for enjoying a thriving economy

and creating and maintaining our community as a vibrant place to live,

work and play. The Modesto Chamber is the go-to resource and

The Chamber serves the education community by hosting the

annual State of Business and Education event, by fund-raising for local

students at the Ag Aware and Harvest Luncheon annual series, and partnering with local schools and colleges to train and educate young

facilitator of ideas and communication for nonprofits, governmental men and women, all in keeping with our pledge to help provide a ready facilitator of ideas and communication for nonprofits, governmental men and women, all in keeping with our pledge to help provide a ready

agencies, and community leaders. More More than than just ajust business club,club, the the workforce the Chamber Chamber agencies, and community leaders. a business workforcetotoserve serve local local employers. employers. Additionally, Additionally, the Modesto Chamber strives to affect its environment for positive educates its members on practical solutions and best practices through Modesto Chamber strives to affect its environment for positive educates its members on practical solutions and best practices through transformation by supporting change agents in the community. its Progress Magazine articles, monthly Chamber University and Seeds transformation by supporting change agents in the community. its Progress Magazine articles, monthly Chamber University and Seeds ofof Success speaker monthlycommittee committee Success speakerseries, series,workshops workshops and and seminars, seminars, monthly meetings, and SCORE counseling. meetings, and SCORE counseling.



Chamber Staff, Board of Directors and many of our topical

Chamber Staff, Board of Directors and many of our topical

committees, such as Economic Development and Government

committees, such as Economic Development and Government

Relations, are engaged and proactively representing our members by

Relations, are engaged and proactively representing our members by

The Chamber believes in service to the community and to its

The Chamber believes in service to the community and to its members. The Chamber Board and staff are active on many nonprofit

addressing business initiatives, addressing issues in our community members. The Chamber Board and staff are active on many nonprofit and government committees, donating their business expertise, time

addressing issues in our community and business working toinitiatives, relieve theaddressing regulatory burdens businesses endure due

and working toand relieve regulatory The burdens businesses due as to local statethe governments. Modesto Chamberendure gets results, to local shown and state Modestomore Chamber gets results, as by governments. recent victoriesThe in forming rational ADA legislation, shown by recent avictories in measure, forming electing more rational legislation, defeating no-growth businessADA friendly candidates, working alongside otherselecting to passbusiness Measure L, a candidates, local self-help defeating a no-growth measure, friendly measure, for our workingtransportation alongside others to and passchampioning Measure L,fora more local water self-help agribusiness, industry citizens. By working together, transportation measure, andand championing for more waterour formembers our are stronger together than they ever be on their own. agribusiness, industry and citizens. Bycould working together, our members

are stronger together than they could ever be on their own.



The Modesto Chamber specializes in building relationships among business and serving as the nexus to businesses, nonprofit

The Modesto Chamber in building relationships and specializes governmental agencies. We hostamong monthly organizations, businessnetworking and serving the special nexusevents, to businesses, nonprofit events, as annual an annual trade show, and our long-running Gala. Membersagencies. also may serve committees or go organizations, and governmental We onhost monthly through the Leadership Modesto program wheretrade they will build longnetworking events, annual special events, an annual show, and term relationships with key leaders in the business world and or go our long-running Gala. Members also may serve on committees

andand government their resources. committees, The Chamberdonating also serves its business individualexpertise, members time by andhosting resources. Thecuttings Chamber alsointroduce serves itsa individual members ribbon which new business to theby

hosting ribbon cuttings introduce new business to the community, valuable and which cost effective (free) amarketing opportunities, community, costworkshops effective (free) marketing exposure valuable to social and media, and training for opportunities, our business partnersto andsocial their associates, and other free andtraining discounted exposure media, workshops and forresources. our business

partners and their associates, and other free and discounted resources.

C - Community

C - Community A - Advocacy

A - Advocacy

R - Relationships

R - Relationships E - Education

ES--Education Service S - Service

throughlocal the community. Leadership Modesto program where they will build longterm relationships with key leaders in the business world and local community.

November 2020






ECONOMIC DEVELOPMENT Committee* Virtually Zoom* 11:30 A.M.


ECONOMIC DEVELOPMENT Committee* Virtually Zoom* 11:30 A.M.


Ambassador & Welcome Team meeting Virtually Zoom* 8:00 A.M.


Ambassador & Welcome Team meeting Virtually Zoom* 8:00 A.M.


Veteran’s Day Office Closed


Business U-TBD Virtually Zoom* 12:00 P.M.


Stanislaus Green Team Virtually Zoom 12:00 P.M.


Stanislaus Green Team - DARK Virtually Zoom 12:00 P.M.


Tech Network Virtually Zoom 2:00 P.M. - 4:00 P.M.


Tech Network TBD 2:00 P.M.


Government Relations Committee Virtually Zoom 11:30 A.M.


Government Relations Committee - DARK Virtually* 11:30 A.M.


Young Professional in Business Virtually Zoom 12:00 P.M.


Young Professionals - DARK Virtually Zoom 12:00 PM


Women in Business Virtually Zoom 4:00 P.M.


Women in Business - DARK Virtually Zoom* 4:00 P.M.


Thanksgiving Office Closed


christmas eve Office Closed


Day after Thanksgiving Office Closed


Christmas Day Office Closed

*See website for more detail.** Change in usual location Please note that calendar events and details are subject to change.


Modesto Chamber of Commerce I ModChamber.org


Community Christmas Tree (36th year) Our event is sponsored by Soroptimist International of Modesto, Modesto Sunrise Rotary with our partners, KHOP 95.1FM and Vintage Faire Mall. We are a 501 (c) (3) non-profit organization -Tax ID number 77-0435675.

Our Mission: A child, no matter their circumstance, deserves to live the dream of a “Magical Christmas Morning!” Please help us give the “Gift of Hope” to one of our children on the Community Christmas Tree.

THIS YEAR WILL BE DIFFERENT! Due to Covid-19 and state advisories, we are saddened to say there will not be a Kiosk at Vintage Faire Mall. Only our members will be shopping for our children, as keeping our children, their families and our volunteers safe is our main concern.

Still, we will serve approximately 1500 disadvantaged youth in Modesto. For most of our children, these are the ONLY gifts that they will receive for Christmas. All children in the family from birth to 17 years are included.

Financial Donations will be our only support this year! As our members will be doing all the shopping for our children, we need your financial support MORE THAN EVER! If you have selected one or more children in the past, we ask you to please consider a Donation in the amount you would usually spend and we welcome new donors!

Your support will ensure our ability to help these local children and we thank you in advance for your kindness and generosity!

Shopping begins on October 1stand continues through December 18th

We ask you to donate now!


All donations are tax deductible and can be mailed directly to: Community Christmas Tree, PO Box 1353, Modesto CA 95353 Donate on Facebook at Community Christmas Tree

Revised 9/2020 November 2020


Save Mart: Innovation And Adaptability

By Victoria Castro / Public Affairs Manager / Photos Courtesy Jay Sousa and Save Mart


Headquartered in Modesto, The Save Mart Companies recently launched an on-demand grocery delivery service to guests at its Save Mart flagship store at 3401 Oakdale Road in partnership with leading robot delivery company Starship Technologies. Marking the one-year anniversary of its opening in October, Save Mart’s flagship store serves as an innovation lab and is the first grocery store in the U.S. to partner with Starship Technologies.


“We are proud to debut this innovative service in our hometown of Modesto,” said Jerald Smith, store director, Save Mart flagship. “With the launch of this new contactless robot delivery service, Save Mart is pleased to offer our community an added solution for efficient, safe, and healthy grocery shopping.” The robots, each of which can carry up to 20 pounds of groceries – the equivalent of about three shopping bags – and can travel up to four miles roundtrip, provide a safe, low-cost and contactless delivery alternative for Save Mart shoppers, allowing them to order thousands of items via the Starship app for on-demand delivery straight to their home. Modesto Chamber of Commerce I ModChamber.org

Save Mart shoppers can access the Starship - Food Delivery app (iOS and Android) to choose from a range of their favorite groceries and indicate where they want their purchases delivered. Once an order is submitted, Save Mart team members wearing required masks and gloves gather delivery items and carefully place in the clean robot. Every robot’s interior and exterior is sanitized before each order. Shoppers can then watch, via an interactive map, as the robot makes its journey from the store to them. Once the robot arrives, they receive an alert, and then meet and unlock it through the app. The delivery will typically take just a matter of minutes, depending on the items ordered and the distance the robot must travel.

The robots move at pedestrian speed and use a combination of sophisticated machine learning, artificial intelligence and sensors to travel on sidewalks and navigate around obstacles. A team of humans can also monitor their progress remotely and can take control at a moment’s notice. Save Mart shoppers in Modesto can check the Starship app for the current delivery area map. For more information please visit: https://www.savemart. com/


Starship Technologies operates commercially on a daily basis around the world. Its robots have completed over 500,000 autonomous deliveries and crossed more than five million streets.

october 2020


Shown, City of Modesto Mayor Ted Brandvold speaking at the virtual press conference announcing Comcast’s investment in Modesto.

Comcast Invests $15 Million To Expand High-Speed Network In Modesto In a virtual press conference Comcast announced that it is investing $15 million to enhance and expand its internet infrastructure in Modesto. The network expansion project will deliver up to 10-Gigabits-per-second (Gbps) Ethernet speeds, increased capacity and reliability to an estimated 2,000 businesses throughout downtown and central Modesto. Upon completion, Modesto businesses will have access to a comprehensive portfolio of multi-Gigabit Ethernet options that will help meet the day-to-day demands of organizations requiring large amounts of bandwidth, looking to link multiple sites or branch locations or planning to connect their offices to a third-party data center.


“The Modesto area is one of the fastest-growing markets in California and we are excited to bring our state-of-the-art products and services to more businesses in the area,” said Kristeen Cominiello, Vice President of Comcast Business in California. “Comcast’s investment will put Modesto on the leading edge of internet connectivity with an advanced fiber-rich network capable of delivering ultra-fast speeds, solid reliability and next-generation capacity.”


“Comcast’s technology investment in Stanislaus County will strengthen the business community and create new opportunities by supporting workforce development and quality of life,” said Trish Christensen, President and CEO of the Modesto Chamber of Commerce. “Modesto is a growing hub for Hispanic businesses and entrepreneurs. According to a study from Stanford University, in the past ten years, Hispanic business owners grew 34%, compared to 1% for all business owners across the nation. Comcast’s investment shows a great commitment to the economic strength of this great city and our Hispanic business community,” said Johnny Garcia, Board Chair of the Central Valley Hispanic Chamber of Commerce. For over three decades, Comcast has been the leading provider of voice, video, high-speed data and home security of the Modesto community, furthering Modesto’s economic growth and quality of life through region-wide services.

“In today’s highly virtual economy, broadband is now an even more critical tool for success,” said Ted Brandvold, Mayor of Modesto.

On October 23rd Comcast partnered with the Modesto Chamber of Commerce to host a virtual panel titled Connecting Modesto to a High-Tech Future. During the panel conversation hosted on WebEx industry leaders discussed how access to breakthrough technology can fuel growth, attract investors and create jobs to propel Modesto’s economy forward.

“We are proud to support efforts to enhance Modesto’s network infrastructure, and we appreciate local partners such as Comcast who are working with us to ensure Modesto businesses have access to breakthrough technologies fueling growth, attracting businesses, creating jobs and propelling our economy forward.”

The panel was moderated by Patty Guerra, editor at the Modesto Bee and the panelists included Kristee Cominiello, Vice President of Comcast Business; Jaylen French, Director of Community & Economic Development for the City of Modesto and David Darmstandler, CEO & Co-Founder for Datapath.

Modesto Chamber of Commerce I ModChamber.org

community November 2020


Attract Tech Companies To Modesto: Bay Valley Tech Free Code Academy To Train 1,000 Software Developers

By Phillip Lan / President, Bay Valley Tech


Modesto is quickly becoming a mini-software development hub. The county’s tech workforce is expanding and Silicon Valley companies are beginning to take notice. In addition to having more web developers and tech experts available to help drive growth of local companies, 1,000 new programmers in Modesto would pull in $450 million in direct salaries and increase the city’s overall economic activity by $21 billion during their 30-year careers!


U.S. manufacturing jobs peaked in June 1979 and have been on a steady decline ever since. Today, only 8 percent of the domestic labor force is employed in manufacturing jobs, according to the Bureau of Labor Statistics. No matter what politicians tell you, nothing will reverse these permanent macroeconomic trends. Unbeknownst to many, the drivers of job growth for the past few decades have been ‘innovation hubs,’ regions with an abundance of growing tech companies AND large pools of techsavvy workers, such as the Bay Area, Seattle and Austin. Tech companies continue moving to cities rich in tech labor to fuel their growth, and our best and brightest minds are attracted to these same hubs in search of the best economic opportunities. Tech firms now make up 8 of the top 10 most-valuable, publicly traded companies in the U.S.

Modesto Chamber of Commerce I ModChamber.org

Unfortunately, minority groups and agriculturebased regions, like Modesto, have largely missed out on the benefits of the tech revolution. In 1969, Visalia and Menlo Park were identical in nearly every metric, from income levels, Phillip Lan to educational attainment, crime rates and overall community health. Today, the tech economy has transformed Menlo Park into one of the healthiest, wealthiest cities in the country while Visalia trails the state in nearly every measurable category. Technology, and in particular software, has become such a driving force in accelerating revenue growth and improving profits that many non-tech companies are hiring software developers as fast as they can. Citigroup recruited thousands of software engineers and data analysts this year alone.

have set up shop in Modesto. Local employers such as E&J Gallo, Tyler Technologies and Novo Technologies are also benefiting with Bay Valley Tech alumni expanding their software development and data analytics capabilities.

Attracting more tech companies to the region will bring high-paying clients to Modesto businesses and highpaying jobs for local workers. With an unemployment rate below two percent for software developers in the Bay Area, a severe shortage of tech workers is the biggest pain point Silicon Valley companies are experiencing today. Bay Valley Tech’s large-scale tech education initiative will address this pain point. Thanks to funding from corporate sponsors and local school districts, the free code academy is on pace to produce 1,000 new software developers in the next few years. This new skilled workforce will alleviate local tech talent shortages and attract Bay Area firms to the Central Valley. Many Silicon Valley companies have already opened expansion offices out of state in search of software talent and taken tech jobs out of California. A lack of skilled tech workers have kept them out of the Central Valley so far, but Bay Valley Tech’s free training program is quickly changing that situation. High-tech companies such as Oportun, a Bay Areabased fintech company that recently navigated a successful IPO on the Nasdaq, and Varsity Technologies

How Can You Help Accelerate Modesto’s Tech Economy Growth? One way to improve the city’s opportunities is to partner on increasing the code academy’s capacity. With nearly 800 applicants to Bay Valley Tech’s free program this year alone, many students will see significant delays in completing their training without additional funding. Accelerating the region’s skilled high-tech workforce will attract new Bay Area clients and employers to Modesto at a much faster pace. Tech Connect This new joint initiative between the Chamber of Commerce and Bay Valley Tech is a monthly networking event focused on how technology can help your business grow. Tech Connect will meet every third Thursday starting in November. Please contact Chamber staff, if you are interested in learning more about Tech Connect or partnering with Bay Valley Tech to grow Modesto’s economy.


Even agricultural companies are leveraging artificial intelligence software to improve yields and evaluating software-controlled drones to gather data as well as autonomous sprayers to reduce herbicide application costs.

“The technical skills I learned at Bay Valley Tech and the relationships I built there were key in preparing me for my current role. I highly recommend the program,” stated Siegfried Guentensperger, who continues to be a key contributor in the local tech community. Gallo managers seem to like the program as well, having hired Siegfried as well as several of his fellow Bay Valley Tech alumni over the past year.

November 2020








Modesto Chamber of Commerce I ModChamber.org

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Modesto Chamber of Commerce I ModChamber.org

president’s club Circle Of Influence Diamond Level

platinum Level

Exceed GPR & Locating, LLC

PMZ Real Estate

Bank of the West (H Street)

E & J Gallo Winery

F&M Bank (Carpenter Road)

Residence Inn by Marriott Modesto North

Bank of the West (McHenry)

Kaiser Permanente

F&M Bank (Dale Road)

Rizo-Lopez Foods, Inc.

F&M Bank (McHenry)

Rogers Jewelry

silver Level

Flooring Liquidators, Inc.

Rogers Jewelry Co.

Capax - Giddings, Corby, Hynes, Inc.

American Chevrolet

Flowers Baking Co. of Modesto, LLC

Rose Bouquet

Doctors Behavioral Health

American Medical Response

Food Maxx

Round Table Pizza #1033


Atherton & Associates, LLP


Round Table Pizza #1034

Doctors Medical Center-DMC

Audi Modesto

Galletto Ristorante

Round Table Pizza #186

Frito-Lay Co., Inc.

Bank of Stockton - Dale Road

Gianelli Nielsen

Round Table Pizza #701

Pacific Southwest Container, Inc.

Bank of Stockton - Modesto Main Branch

Gilton Solid Waste Mgmt, Inc.

Round Table Pizza, Corporate

Physician Referral Service-DMC

Bank of the West (Dale Road)

Golden Valley Health Centers

San Joaquin Valley College


Blue Diamond Growers

Grimbleby Coleman CPAs, Inc.

Save Mart Supermarkets

Caliber Collision

Grover Landscape Services, Inc.

Save Mart Supermarkets - Corp Office

California State University, Stanislaus

Infiniti of Modesto

Seven-Up Bottling Co. of Modesto/

Crystal Creamery

Care One Home Health and Hospice, Inc.

International Paper Co.

Varni Brothers Corporation

Doubletree by Hilton Modesto

Central Sanitary Supply Co.

JS West & Companies

Solecon Industrial Contractors

EMOE, Division of Parker

Central Valley Automotive

Lewis Capital Advisors

Solid Networks, Inc.

Hannifin Corp.

Central Valley Chrysler, Jeep, Dodge

Maxx Value Foods

Stanislaus Food Products Co.

Encompass Health Rehabilitation

Central Valley Nissan

Mister Car Wash (Prime Shine Car Wash)

Stanislaus Surgical Hospital

of Modesto

Central Valley Volkswagen Hyundai

Mocse Credit Union

Stifel Investment Services

Fiscalini Cheese Company

Chukchansi Gold Resort & Casino

Modesto Toyota

Storer Coachways

IHeart Media

Clark Pest Control


Sutter Gould Medical Foundation

Modesto Irrigation District

COIT Services Inc.

NT Nail Spa

The Century and Nine3One

Modesto Nuts Professional

Collins Electrical

O'Brien's Market

The Farmacy



Oak Valley Community Bank

The Modesto Bee

Nestle USA - Carnation

Damrell, Nelson, Schrimp, Pallios, Pacher & Silva

Opportunity Stanislaus

TSM Insurance & Financial Services

Sutter Health Valley Area

Del Monte Plant #1

Pacific Gas & Electric Co.

Turlock Irrigation District

Sysco Central California Inc.

English Oaks Nursing & Rehabilitation Hospital

Pepsi Bottling Group

Union Bank

Bank of the West (Pelandale) Beard Land and Investment Co.

Gold Level


US Bank US Bank (Modesto Main) US Bank Turlock Valley BMW Valley Children's Healthcare Valley Children's Healthcare Valley First Credit Union Valley First Credit Union (Dale Branch) Valley First Credit Union Administrative Offices

Don's Mobile Glass Sutco Construction Co. J's R Us Travel CSU Stanislaus-Agriculture Dept. Degraff Development SCORE Modesto Belkorp AG, LLC J&L Complete Automotive Repair Inc Peace of Mind Pest Control and Home Inspections Inc. North Modesto Kiwanis Balance Staffing Company The Professionals Auto Body Works

Vintage Faire Mall/Macerich Company W.H. Breshears, Inc. Warden's Office Furniture Outlet Warden's Office Products Center Wells Fargo Bank Winton-Ireland, Strom & Green Insurance Agency Yosemite Meat Co., Inc.

November 2020


Valley Lexus


Don’s Mobile Glass Since 1960 – We Can Help You With That! Don’s Mobile Glass was established in Modesto, CA in 1960. Our founder, Don Monaco, is known for creating the first MOBILE glass business ever, which he started out of a station wagon, later moving to a 1948 milk delivery truck. Soon after establishing the mobile business, he opened a brick and mortar store in Modesto, over time, the business has expanded with stores throughout the Central Valley. We have moved far beyond basic glass repair to expert service across a wide spectrum of glass and home improvement – from your vehicle, to your home or office – whether it’s a windshield with safety system calibration, patio door, store front, emergency board-up, replacement windows, a new shower door, or wine wall, we are your one stop shop. Beyond glass; if you need a custom closet, pantry, garage storage, or built-in storage solution – our Closet and Storage division can bring your dreams to life. The core elements of Don’s Mobile Glass have always been very simple: Fast Service, a Fair Price and Great Quality. These things are the foundations for our success, and we try to encapsulate them every day by living the simple phrase “I can help you with that”. The Don’s Mobile Glass team is a reflection of our founder and owners - very competent, proud, a bit eclectic and deeply rooted in our community. We are nationally recognized as one of the top glass retailers in the United States and deeply active in our industry. Despite national accolades, Don’s Mobile Glass has always been a community business. Our signature event, the annual Children’s shopping tour, has been a fixture in Modesto for over 35 years, helping thousands of kids throughout our area. You can find us at most events; either helping out, giving out popcorn, or just supporting a good cause. You have likely seen our name on little league uniforms, or our signature Model-T in parades. We invest in our community, team and neighbors.


We are a family business, and despite growth, changing times, challenges and success, we are diligent about keeping our core values in place. In many ways, we are the same business that we were in 1960 when Don was “freezing his a** off in that 1948 milk truck” - and that is a big part of what makes us your hometown glass shop.


Now, more than ever, We Can Help You With That!

Modesto Chamber of Commerce I ModChamber.org


to this MONTH'S milestone memberships

60 + years

15 + years

F&M Bank (McHenry) F&M Bank (Carpenter Road)

Five Minute Car Wash Don's Mobile Glass Sutco Construction Co.

F&M Bank (Dale Road) George Reed, Inc. Valley Optometric Group J's R Us Travel CSU Stanislaus - Agriculture Dept. Degraff Development SCORE Modesto Belkorp AG, LLC J & L Complete Automotive Repair Inc.

30 + years

1 0 + years

Building Industry Association Cash-Dudley & Torres Professional Law Corporation Cosol Commercial Real Estate

25 + years TD Gingerich Insurance Solutions, Inc Community Services Agency Burkett's Pool Plastering, Inc. Choice Lighting SupplY

15 + years Oak Valley Community Bank Sierra Vista Child & Family Services Pension Management Consultants, Inc. Golden Bear Physical Therapy Amsa Seed Company Pacifica Senior Living Modesto Roberts Auto Sales C.A. Reding Co., Inc. Yosemite Lanes Studio Warner Anthony Diaz Insurance Services European Automotive Specialties Chiesa Ranch Oak Valley Community Bank

Health Plan of San Joaquin Republican Party of Stanislaus County Wendel, Rosen, Black & Dean LLP Valley Children's Healthcare Stockton Heat Modesto Subaru Central Valley Automotive Infiniti of Modesto Peace of Mind Pest Control and Home Inspections Inc.

5 + years Gurnick Academy of Medical Arts Get Fit Modesto American Heart Association Team S.O.S. North Modesto Kiwanis Balance Staffing Company The Professionals Auto Body Works

1 + years Threshold Communications KRVR/KVIN SERVPRO of Manteca and Modesto Valley Kia Road Warrior Logistics Transworld Business Advisors of Tri-Valley

November 2020


50 + years


Chamber Member Highlight Escape Room Offers Up A New Kind Of Excitement Introducing Modesto’s newest Escape Room! Quantum Escapes has taken over EXIT Escapes on Coffee Road and we are excited to bring a premium escape room experience, in combination with EXIT’s amazing service and adventurous rooms to Modesto. Quantum Escapes is a real room escape game where imagination and problem solving meets real fun. We bring the best of escape games to real life. You and other players are physically trapped in a room for an hour, where you will be required to use your senses and interact with the environment in order to solve the mystery and escape. Great for corporate team-building, family outings, date night, and more! Quantum Escapes is a family owned business by local Modesto residents Matt and Monica Brown. The Modesto location will be the second Quantum Escapes site, the first being in Danville, CA. The Browns are excited to make Quantum Escapes a part of the local community. Modesto’s Quantum Escapes is located at 1501 Coffee Road, Suite G - the corner of Briggsmore and Coffee. You can book your Escape Room experience at: www. exitescapes.com and www.quantumescapes.com

Member Highlight Leah Licea, Patrice And Associates I am a passionate and dedicated professional with over 20 years of experience in assisting people with all facets of their professional life. I love nothing more than seeing someone excel in their career and achieve their dreams. I enjoy coaching and mentoring others to be their best selves and work tirelessly to help candidates meet their goals.


In addition, I have executive level experience in providing strategic direction for large and small organizations alike. I work to understand my clients’ business so that I can provide the most qualified candidates to enhance the organization. At Patrice and Associates, we have over 30 years of experience in sourcing, identifying, and placing THE most qualified candidates in any industry. Our proven system of sourcing A+ management candidates that meet the client’s needs makes us a trusted and valued resource. We work to understand the specific needs of our clients’ business and ideal candidates that will help to grow their brand and drive incremental results year after year. We provide the highest level of follow through, service and genuinely work as a trusted staffing partner. Our network of over 170 franchise locations and 250 recruiters throughout the United States ensures that every open job 20

Modesto Chamber of Commerce I ModChamber.org

is being worked with the highest level of urgency and professionalism. In addition, we work tirelessly to place our candidates into new positions that provide career advancement, better quality of life and earning potential.

Leah Licea

We know that HR professionals do not have the time to source qualified candidates the way Patrice and Associates does. It’s all we do and we’re proud of that. We go out and find you A+ candidates already working in like concepts and businesses that you would not otherwise have access to through standard recruiting channels. My goal is to become a trusted resource for both candidates and companies by providing the highest level of service and quality. Leah Licea Franchise Owner/Executive Recruiter 209-416-7154 llicea@patriceandassociates.com https://www.patriceandassociates.com/modesto-95355/

Technology And Innovation By Seth Grant / Film Director, Never Boring We live in a world where technology has taken over just about every aspect of our lives, yet innovation is still as relevant and important as it has ever been.

“If you’re too adherent to tradition, you tend to be less innovative.”

“What new technology does is create new opportunities to do a job that customers want done.”

-Bob Iger, CEO Disney

-Tim O'Reilly

I think we have all heard that saying, “if it ain’t broke, don’t fix it.” While this does have some merit, there is a very real danger of a business staying stagnant, because they refuse to let go of things because that’s the way they have always done it, even though there may be a better, more efficient way of doing that thing. Accepting this and continuing to push forward with time and technology allows us to focus on what’s really important … the customer.

In business, technology and innovation go hand in hand. Oftentimes people view technology as more of a threat than an opportunity. A fear caused by the advancement of technology is that it will replace them. Technology is not going away anytime soon. Instead of fearing this, adapting is key. It also helps us produce a level of work that exceeds our competitors. This is why innovation within a company is so important. Innovation Bob Iger, former CEO of Disney, strongly believed that technology allows us to make more compelling content and allows us to reach people in more innovative ways. After all isn’t the customer what it’s really all about? We as consumers get burnt out and desensitized when we see the same thing over and over again. It’s the same thing with companies. If every company did everything the same what would the value of one company be over another?


Never Boring producing a live stream leadership meeting for Stanislaus County.

Let’s take a look at our competitors. Oftentimes they are using the same technologies that we are in order to satisfy a customer’s need. This is where innovation becomes vital, because innovating is not just acquiring new or emerging technology, but adapting that technology to the specific needs of our clients or customers. By doing this companies will develop a unique skill set that will help them create and maintain a competitive advantage long term. Together, technology and innovation help differentiate you from the competition and increase your value proposition.

Helping Valley Business Grow Come home to Oak Valley and experience banking the way it should be – the perfect blend of personal service and technology-driven conveniences to meet your every need.


Nick Nelson

Branch Manager Modesto 12th & I


Pamela Swift

Branch Manger Modesto Dale


Deep Roots ~ Strong Branches

www.ovcb.com Elisa Luna

Dianna Bettencourt



Branch Manager Oakdale

Branch Manager Turlock

Julie Alves

Branch Manager Patterson

Oakdale • Modesto • Turlock • Patterson • Escalon Sonora • Ripon • Manteca • Tracy • Stockton • Sacramento


Sylvia Orozco

Branch Manager Modesto McHenry


November 2020







Gatherings will be every 4th Wednesday of the month at 12:00 PM


Modesto Chamber of Commerce I ModChamber.org

STEM At Sylvan! If you’re looking for ways to introduce your child to new and fun experiences, you’ve got to check out our Sylvan STEM (Science-Technology-Engineering-Math) camps! Either online or in person at our center in Modesto, we offer innovative camps for elementary and middle school students that are sure to motivate, inspire and encourage creativity. Kids just love them!

Engineering Camps Engineers hold the power to transform the world, one idea at a time! In our engineering camps, your child will turn into a real engineer: designing, evaluating and redesigning machines and super structures. (The creations get more and more amazing!) Every project has a clever theme to spark your child’s imagination and turn problem solving and skill building into a fun game. Fun & Smart Activities for Kids in Modesto

Blast into big-time fun! Your child will learn computer programming through engaging, hands-on projects. The kids love animating characters and creating video games they can play with friends. Plus, our technology platform is seriously cool … kids have thousands of backgrounds, props, characters and music to choose from to help bring their imaginations to life. Robotics Camps Your child will enjoy fun, hands-on projects building, programming and animating robots using LEGO®. Each session encourages creativity and imagination as kids brainstorm, build and experiment with amazing robots. It’s a wonderful way to develop critical STEM and problem-solving skills.

Whether online or in person, our camps have small group sizes and offer fun, collaborative activities that allow for great camaraderie and socialization opportunities with like-minded kids. We’ve created our own proprietary curriculum that encourages innovation, creativity and critical thinking. Our courses also meet Next Generation Science Standards (NGSS) which means your child is learning the skills, concepts and vocabulary to excel in school and in future careers! To learn more about the STEM camps available online or in person at our Modesto location, give us a call at (209) 9008305.

education EDUCATION

Coding Camps

Source: https://locations.sylvanlearning.com/us/modesto-ca November 2020


education 24

Modesto Chamber of Commerce I ModChamber.org

education November 2020



EACH GATHERING WILL FOCUS ON: Successful survival tactics during an economic disruption. Round the room discussion about the struggles and victories of operating a business affected by the pandemic. Strategies for continued success and what that means to you.


Attendees engage to support, listen, and share with on another.



Modesto Chamber of Commerce I ModChamber.org

Webpage Loading Times A Key Metric For Valley Users Most of us can recall a time when we’ve been frustrated at how slow a website was loading. Whether we’re on a laptop or a mobile device, that sense of waiting is palpable. What business owners don’t sometimes realize is that this frustration, if felt by their customers, loses them money.

Website loading times cost businesses money: “1 second of load lag time would cost Amazon.com $1.6 billion in sales per year.” – Amazon “When load times jump from 1 second to 4 seconds, conversions decline sharply. For every 1 second of improvement, we experience a 2% conversion increase.” – Walmart “A lag time of 400ms results in a decrease of 0.44% traffic – In real terms, this amounts to 440 million abandoned sessions/month and a massive loss in advertising revenue for Google.” – Google Industry surveys by Econsultancy and Radware have found: 47% of users expect a page to load in two seconds or less. 40% of users abandon a website that takes more than three seconds to load. 79% of shoppers who are dissatisfied with a website’s performance are less likely to buy from the same website again.

52% of online shoppers state that quick page loading time is important to their site loyalty. A one second delay (or three seconds of waiting) decreases customer satisfaction by about 16%. 44% of online shoppers will tell their friends about a bad experience online. The pain isn’t limited to ecommerce websites or large companies. A chiropractor in Stockton experienced a marked increase in business after their office improved website loading speed; they went from a homepage that took 20 seconds to load to one that took under two. In the 21st century, having a website is critical. In the Central Valley, having a fast website is near essential. Infrastructure is different in the valley; some areas are well-connected while others rely on spotty coverage from cell towers and old phone lines. Reaching customers in these less connected areas is next to impossible if your website takes, for example, 20 seconds to load under normal conditions. In a less connected area, it won’t load at all. But websites for your competitors might. Correcting page loading times is often simple. For any given website, there are usually one or two important factors that are causing the most pain. Using a detailed (but free) tool like the one found at GTMetrix.com can help you identify those pain points. You can easily export the report and send it to your developer for changes. Your website has already delayed your customers enough already, don’t delay on this. November 2020


W e b s i t e performance is impacted by a number of factors including the amount of content on a page, the size of any loaded images, page layout, and even how physically distant the server hosting the website is from the person trying to access it. You may run a Modesto-based business, but there’s a very good chance your website is hosted on a server in either Oregon or Virginia. If that’s the case, every time a customer uses your website to contact you, that information has to travel from Modesto to Virginia and back again.


Branding Innovation Is Critical For Business Success Now more than ever before, thinking about innovating your business communications means the difference between a thriving connection with your customers or being left behind. Long gone are the days of print ads or commercials as a business’ primary source of communication. In the last decade our ability to communicate our business’ services and message has exploded! Branding is the process of creating and communicating a unique identity or proposition, that sets a product or service apart from the competition. The innovation comes from HOW you do it. This is the era of “think outside the box!” Social media, for example, supplies maximum exposure, recognition and community building opportunity – but that’s not all. Scroll through the app store and you’ll find hundreds of apps dedicated to making the process better, simpler, more professional – you name it. The key to making it all come together when you’re building and communicating a strong brand is to start with a solid foundation. At Gerbo Designs we walk our clients through the following steps: Who are you trying reach? Get really specific! What is their age, likes, dislikes, location, income. Talk directly to that person! Your ideal customers will notice!

Business Position – Know your competition, what sets you apart? Highlight how you are different and unique. What problems do you solve or solutions do you provide for your customers? What value do you bring? Define your Business Personality – What do you want people to think of when they interact with your business? Make a list of adjectives you feel define your ideal business persona and then narrow it down to 3-5. Craft all messaging, imagery and content to work within those descriptors. Design a Logo and Materials that represent your business – A professional designer will consider font, color, size, iconography and general design that communicates your brand and conveys the personality and reflects and complements your brand name. Once we have a foundation in place the fun starts! Connecting with customers is the name of the game. Work on creating relationships. Show your personality. Tell stories and be genuine and authentic. According to SproutSocial.com “71% of consumers do business with brands they interact with!” Use apps to create short videos, edit images, add verbiage and offers. Show your face and the people behind the brand. It takes getting used to, but the payoff makes it worth it! As an example, on Instagram, Reels allows users to create engaging, fun, and short videos using a catalog of music and user-generated Reels media. It’s such a new medium that it’s a great place to jump in and define it for your brand. If that’s not the right fit, there are so many choices, just be sure you’re staying true to your brand voice and personality.


If you’ve been in business long, you know there is always change and adjustment, never truer than what this year has thrown at small business. Adjusting, pivoting adapting and innovating will keep your business fresh and connected to your customers and what they want to see from you.

Sally Gerbo is the Owner/ Brand Communications Expert at GerboDesigns.com. 28

Modesto Chamber of Commerce I ModChamber.org

As a Brand Communications Firm, Gerbo Designs partners with businesses to build brands, define identities and create communications strategies. If you’d like to learn more, we’d love to chat with you! You can email me at sally@ gerbodesigns.com or DM @GerboDesigns.

Donors Needed This Fall To Maintain Blood Supply Amid Ongoing Pandemic Plasma from whole blood donations made through the American Red Cross that test positive for COVID-19 antibodies may now help current coronavirus patients in need of convalescent plasma transfusions. Donors are encouraged to make an appointment to give blood now to help ensure coronavirus patients and others who depend on transfusions have needed blood products this fall.

The Red Cross is not testing donors to diagnose illness, referred to as a diagnostic test. Important COVID-19 information for donors

“Donations that come back positive for COVID-19 antibodies now undergo secondary testing to confirm antibody results, and that enables the Red Cross to then potentially use the plasma from those donations for COVID-19 patients,” said Dr. Erin Goodhue, executive medical director of direct patient care with the Red Cross Biomedical Services. “With approximately 2% of the U.S. population testing positive for COVID-19 antibodies, every donation is important to ensure patients with coronavirus have access to every treatment option available to them.”

Each Red Cross blood drive and donation center follows the highest standards of safety and infection control, and additional precautions – including temperature checks, social distancing and face coverings for donors and staff – have been implemented to help protect the health of all those in attendance. Donors are asked to schedule an appointment prior to arriving at the drive and are required to wear a face covering or mask while at the drive, in alignment with Centers for Disease Control and Prevention public guidance.

The Red Cross encourages eligible individuals to schedule an appointment, download the free Blood Donor App, visit RedCrossBlood.org, call 1-800-RED CROSS (1-800-7332767) or enable the Blood Donor Skill on any Alexa Echo device.

About blood donation

Antibody testing may indicate if the donor’s immune system has produced antibodies to this coronavirus, regardless of whether an individual experienced COVID-19 symptoms. Donations are tested using samples pulled at the time of donation and sent to a testing laboratory where they will also undergo routine infectious disease testing. COVID-19 antibody test results will be available within one to two weeks in the Red Cross Blood Donor App or donor portal at RedCrossBlood.org. A positive antibody test result does not confirm infection or immunity.

All blood types are needed to ensure a reliable supply for patients. A blood donor card or driver’s license or two other forms of identification are required at check-in. Individuals who are 17 years of age in most states (16 with parental consent where allowed by state law), weigh at least 110 pounds and are in generally good health may be eligible to donate blood. High school students and other donors 18 years of age and younger also have to meet certain height and weight requirements. Blood donors can save time at their next donation by using RapidPass to complete their pre-donation reading and health history questionnaire online, on the day of their donation, before arriving at the blood drive. To get started, follow the instructions at RedCrossBlood.org/RapidPass or use the Blood Donor App. About the American Red Cross The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40% of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit them on Twitter at @ RedCross. November 2020


In April, the Red Cross began collecting COVID-19 convalescent plasma from previously diagnosed individuals, who could only give at one of approximately 170 Red Cross blood donation centers across the country. Convalescent plasma contains COVID-19 antibodies that may help the most critical patients actively fighting this virus. Now, whole blood donations made at any Red Cross blood drive or blood donation center could be helpful in this effort.


Tuesday, November 17, 2020 3 p.m.


How do community-minded entrepreneurs lead during times of crisis? Join us for a virtual panel discussion with Champions of the American Dream Honorees: Jose R. Rodriguez President and CEO El Concilio 2019 Honoree

Michael Zagaris CEO PMZ Real Estate 2006 Honoree

Register Today www.csustan.edu/champions

David Halvorson President American Chevrolet 2002 Honoree

Moderated by Marian Kaanon, president and CEO of Stanislaus Community Foundation.

is now


2 0 9 M U LT I M E D I A . C O M


Your local news source. Now locally-owned. Modesto Chamber of Commerce I ModChamber.org

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SALES OFFICES Oakdale 209-847-3021

Manteca 209-249-3505

Turlock 31 209-634-9141 september 2020



July 2018


Profile for Manteca Bulletin

Progress Magazine - November 2020  

Progress Magazine - November 2020