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Fortune | Forbes | Entrepreneur Powerhouse independent insurance broker and serial entrepreneur Majda Baltic offers exceptional coverage and unparalleled service with the nation’s first and only 100% digital, remote, and green insurance brokerage specializing in high net worth, luxury, commercial, and all other insurance products.
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true anomaly and the exception to nearly every rule in the insurance industry, Majda Baltic— award-winning independent agent, broker, and owner of Majdas Touch Insurance, Inc.—is challenging the status quo, updating her industry, and lifting as she climbs. In a field renowned for paperwork, faceto-face meetings, in-person signatures, and being slow to adopt new technology, Majdas Touch Insurance is the nation’s first and only 100% digital, 100% remote, and 100% green insurance brokerage. Clients worldwide have the ability to transact business with Baltic and her team via text, email, and various social media channels 24/7. “The insurance broker status quo is completely outdated,” explains Baltic, who is 31, a woman, and a Bosnian refugee. “Brokers in the U.S. are 98% male, 55% are over the age of 70, and it’s still very difficult for women, minorities, and diverse individuals to advance beyond the workforce level. I’m working to change that. “For years, people told me I had to meet with clients, wear business attire, and present an intimidating demeanor. Since establishing my own agency, I’ve done none of this, yet new business and referrals keep coming in.” For Baltic, transparency and honesty are key.
A Tailored Approach At the core of Baltic’s business model is a wholehearted commitment to providing clients with exactly the insurance coverage they need at the best possible price. “Did you know 90% of high net worth and luxury clients are overinsured?” she asks. “That means clients are overpaying for coverage they don’t
need simply because no one bothered to ask the right questions during the intake process. Ask yourself, when is the last time you sat down with your current broker to discuss the coverages you carry and why you carry those limits? At Majdas Touch, this is standard. We are not focused on the sale. We are focused on finding our clients proper coverages suited for their individual needs, all while providing savings. Our process provides the opportunity to educate our clients along the way, making the experience more personable for both our team and our clients alike.” Because of this commitment, clients rave about Majdas Touch Insurance, often saying Baltic has the magic touch for saving money— and providing stellar customer service—year after year. “I refer everyone I know to Majda. Her team works wonders,” says real estate agent Jay Lean, who has been with the agency since 2011. As a purely independent brokerage—one of fewer than 2,000 in the nation—Majdas Touch Insurance has access to over 300 carriers and serves all 50 states, meaning Baltic’s team can service clients with multiple assets. “We work only on the basis of what we see fit, not quotas or company goals,” she explains.
Empowering With Education Throughout her 15-year career, Baltic noticed that, while everyone needs insurance,
few—including most licensed insurance agents—know how to properly utilize it. “To combat this, I created Insurance DIBS, an online school structured to help everyone, licensed or unlicensed, understand insurance,” Baltic says. The mission of Insurance DIBS is twofold: teaching customers how to buy and educating agents how to sell. “We help consumers save money, make wiser decisions, and protect themselves, and we help licensed agents reach their true potential with a proven blueprint for success,” notes Baltic. “Our only focus is you and your specific needs.”
Headquarters 4511 South 600 East Salt Lake City, UT 84107 385-425-2773 majdastouchinsurance.com All Social: @majdastouchinsurance