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REFLECTI NS 25thsary r


spring/summer 2008

Eastbourne • Pevensey • Seaford • Polegate • Hailsham • Heathfield • Uckfield

Supported By

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

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Introducing Reflections MISSION STATEMENT


St Wilfrid’s Hospice is a local charity providing

Introducing Reflections

skilled and compassionate care.


Chief Executive Announces New Hospice Plans


Day Therapy



Introducing Reflections… You may have noticed that Reflections has changed in line with recent feedback. We have now expanded the newsletter into a magazine format to reach more people in our community with updates on hospice services and initiatives. We hope you will find the crosssection of information, from medical issues to fundraising of interest. Continued feedback would be much appreciated so please contact me on 01323 437 428 or email Look out for the Autumn/Winter issue in October! Majda Pehlic, Reflections Editor


Hospice at Home In-Patients Care



Compassionate Care Volunteering Thank You!


Money Matters




12-13 15








Community Support




Ask the Experts

Shop Talk



Medical Leadership

Have we got your correct details? Please contact us at the address below if we need to amend your details.


19 21



Address: 2-4 Mill Gap Road, Eastbourne, BN21 2HJ Tel: 01323 644 500, Fax: 01323 430 487 Chief Executive: Kara Bishop 01323 644 500 Fundraising Director: Frances Lewis 01323 437 421 Magazine Editor: Majda Pehlic 01323 437 428

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Contributors: Thank you to everyone that has contributed to this first issue of new-look Reflections! Without the hard work of hospice staff, volunteers and all our generous supporters, we would be unable to care for patients throughout our community. Thank you to Lee Enefer (copywriter) and Jennie Willer (proof-reader) for their free services during the production of this magazine. As a charity, these generous gestures are invaluable to us.





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Thank you to our advertisers: St Wilfrid’s Hospice & CAM Publishing would like to thank all advertisers in this issue, The generous support of our advertisers enables us to deliver far more information to you, for far less cost to us.

DID YOU KNOW that the community covered by St Wilfrid’s includes Heathfield and Uckfield in the North and across from Pevensey to Seaford along the coast and all the towns and villages in-between?

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686



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Chief Executive Announces New Plans wenty five years ago a few people, inspired by Dame Cecily Saunders the remarkable founder of the hospice movement harnessed their passion for helping the dying and started St Wilfrid’s hospice. A quarter of a century later the hospice has exceeded the wildest dreams of those founders. But the ceiling we have reached now is just the floor to the next stage in the future for our hospice. The decisions we make now set the course for the next 25 years. We hope you will be excited by the decisions we have made for the future of St Wilfrid’s hospice.” What are we going to do? We are building a new 15 bed hospice on the Mill Gap Road site enabling us to care for almost twice as many patients each year. Why are we doing this? We currently care for 700 patients a year. By increasing inpatient beds and the Day Therapy Clinic we will be able to care for 1300 patients a year. This means that over the next five years our costs will increase by 22% but we will have almost doubled the amount of care we provide, making it much more cost effective. We will be caring for more patients and making better use of the money we are given. What will the proposed new hospice look like? Our land is triangular so the building will be v shaped over three floors in some places. The main entrance will be at top of the triangle. Proposals are still being developed and the scheme will then go through the formal planning process. We will hold a public exhibition in the summer. Details of the exhibitions will be published in local papers. What will this provide? • 15 single en-suite bedrooms, a relatives’ room and a counselling room • A Day Therapy Clinic with treatment, counselling and group rooms. • A conference room, library and IT training room • Large open plan offices for clinical staff • A chapel and place of peaceful sanctuary in the garden • Underground parking for 30 cars Why can’t the existing building be adapted? The existing Victorian building was designed as a family home and struggles to cope. The new building will increase clinical space enabling us to reach more patients. VAT is not charged on new buildings but is charged at 17.5% on extensions to existing buildings. Whilst rebuilding we can use the natural fall of the land to incorporate underground car parking.


How will memories be preserved? Kara Bishop, Chief Executive Although the new hospice will be in the same well loved place, the existing building means so much to a great many people. We are determined that these precious memories will live on in the new building. We will commemorate the first 25 years of providing care here in a variety of ways including a memorial service and a book of remembrance. We would also like to incorporate some of the old building into the fabric of the new. When will building start and how long will it take? We expect building to start in June 2009 and to take at least 18 months. In the interim there will be no interruption to any of the quality services provided by St Wilfrid’s Hospice. Although the inpatient beds and Day Therapy Clinic will be 2 – 4 Mill Gap Road, Eastbourne, BN21 2HJ or relocated, patients and the families will email or visit our continue to be looked after by our caring and website compassionate staff. What is the REACH plan? The Reach plan describes the many ways we Gordon Rideout, Chairman of Trustees "It is very exciting to be associated with the care for patients. Rapid response - All patients are seen within Hospice at this point in its history. For a 48 hours number of years the Trustees have been Existing specialist beds - 15 bed inpatient carefully setting aside money in preparation unit for those needing specialist care for this day, now we are going to benefit At nursing homes - A team supporting end of from their careful stewardship. The new life care in nursing homes hospice is planned to take care of many Clinic - Providing individual and group more patients so it is going to be of real treatment and therapies for day patients community value.” and families Home - Supporting patients who choose to be at home How much will the new hospice cost? It will cost £8.5 million to build and furnish the new hospice. Much of the capital will come from our carefully saved reserves; however there is a £1.5 million shortfall that will need to be met. As a charity we are, as ever, dependent on support from the community to raise these vital funds. We do hope you will support our new appeal as only 15% of our £3.4 million running costs comes from the NHS. Care is provided entirely free of charge to patients and families. Please tell us what you think Please telephone 01323 644500 or write to Chief Executive Kara Bishop,

DID YOU KNOW that the name of St Wilfrid means Resolute Peace and it is acknowledged by many that St Wilfrid had an exceptional fighting spirit?

Gordon Rideout

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Day Therapy ur busy Day Therapy Service is open weekdays from 10.30am to 3.00pm at the Hospice, with tailored provision for younger patients on Wednesday afternoons. With symptom management, nursing care and psychological support all available, Day Therapy patients take part in all sorts of interesting activities including art work, complementary therapies, physiotherapy, hairdressing and chiropody.


Our dedicated team The Day Therapy Team co-ordinates care, together with District Nurses, Macmillan Nurses and GPs. Our friendly volunteer drivers will transport patients if required, by car or in the Hospice minibus. At least one nurse joins the minibus driver to ensure that Day Therapy visitors in wheelchairs or with walking aids are comfortable during transit. Symptom management and complementary therapy are also available at our satellite centre - Holdenhurst Day Therapy in Heathfield - which offers support every Wednesday from 10.30am to 3.00pm.

Reducing stress levels, tiredness and pain Our Complementary Therapists provide aromatherapy with use of calming essential

When people ask you what you do for a living, tell them you are angels.

Find out more For more information on Day Therapy, please contact a member of the nursing team on 01323 637838 or e-mail

” “

oils and massage to hands, feet, head and shoulders. Reflexology is also provided which focuses on the gentle stimulation of pressure points on the feet and hands to restore balance to the body. These treatments can reduce stress levels, tiredness and pain and are a wonderful way to induce relaxation. Six half-hour treatments are usually offered in the patients’ home or at the Hospice.

He enjoyed the art, the reflexology and his many chats! He always returned home much improved and rested.

Fully qualified therapists All our therapists are fully qualified and experienced, and are members of relevant professional organisations. Referral to our Day Therapy Service is through the District Nurse, Macmillan Nurses, GP or Hospital Consultant.

Day Therapy patients enjoying lunch

Art and Crafts at St Wilfrid’s Hospice ue Wyndham runs the art room at St Wilfrid’s Hospice as part of the Day Therapy Unit: “We are now putting together a collection of paintings donated by patients. The art room is an important part of the Hospice’s Day Therapy Unit. Canvases, silk scarves, water colour


paintings, ceramics and glass painting are all done by very creative people, exploring their talents and sharing their work with others. Many people have never painted before and as soon as they pick up a paint brush they become artists in a nonjudgemental and sociable environment.”

David Hughes-Hazell painting – David donated his paintings to be auctioned at the Jubilee Ball in May


St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

Painting by a Day Therapy patient

DID YOU KNOW patients are treated at St Wilfrid’s Hospice from the age of 18+?

Hospice at Home

Hospice at Home nurses caring for a patient e care for patients in their own homes 24 hours a day, 7 days a week. Support to patients and their families is provided in collaboration with other Health Care Professionals. Our Hospice at Home team consists of a Clinical Nurse Specialist, Registered Nurses and experienced Health Care Assistants. Referral to this service is via a District Nurse.


Relief for Carers We never underestimate the value of being cared for in one’s own home during the last few weeks or days of life. Our patients and

Thank you so much for caring for our mother. Without your invaluable support we wouldn’t have coped at such a difficult time.

their families tell us how important this is to them. That’s why we also provide Respite Relief for Carers. These services are offered to patients across the localities of Eastbourne, Polegate, Seaford, Pevensey, Hailsham, Heathfield, Horam and Uckfield areas. Talk to us today To find out more about how this service may help you or someone you know, please telephone the Hospice Home Team Coordinator on 01323 367239 or e-mail

Hospice at Home, Day Therapy and In-Patient ward representatives working together as a team

DID YOU KNOW most patients are cared for in their own homes through St Wilfrid’s Hospice at Home scheme?

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


In-Patients at St Wilfrid’s Hospice A Holistic Approach Our In-Patient ward overlooks an awardwinning garden, allowing patients and families access to fresh air and beautiful scenery. Patient admission is carefully assessed by our team of experienced doctors and nurses, who identify patients’ needs together with those of the main carer or family.

Thank you so much for the wonderful nursing and care you recently gave our father during his stay at St Wilfrid’s.

To all the wonderful doctors, nurses, staff and volunteers at St Wilfrid’s who took such loving care of my husband…All his family would like to say a big thank you for the kindness and respect you showed him, it was very much appreciated.

Focusing on the whole person We take a holistic approach, meaning that, rather than concentrating solely upon their illness, we get to know our patients as a whole person. Our doctors assess the person each day, together with ongoing assessments by our nursing team. A formulated plan of care Each one of our patients is allocated a team on their admission. A nurse from that team will work with the doctor to formulate a plan of care. During the patient’s stay, members from the team carry out their care, working in partnership with their family, friends and other members of the Hospice team.

Nurses on the In-Patient ward, Roz, Sandra and Liz

Dr David Barclay with a patient

DID YOU KNOW that we care for patients with any illness determined by medical professionals to be beyond the point of cure?

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Compassionate Care ere at St Wilfrid’s Hospice, we provide skilled and compassionate care not only to patients, but also to their friends and families, whether that be during a time the patient is in our care or, anytime afterwards. We do this through counselling and bereavement services, chaplaincy services and also through making time to listen. If you feel that any of these services may help you or someone you know, please telephone the hospice on 01323 644 500 or email


Three months in… reflections of a rookie Chaplain! Caroline Rother was anointed as our new Chaplain in December 2007. Here are a few words form Caroline: “Chaplaincy is a word that evokes a plethora of emotions and reactions deep within us and especially in the context of care for the sick and dying. In modern secular society religion is one of those taboo words, something private, personal, not for sharing. However, since being appointed as Chaplain at St Wilfrid’s Hospice, it has become clear to me that whether one is ‘religious’ or not, it is the spiritual dimension of life that comes screeching to the fore when faced with crisis; and that crisis often surfaces when the reality of our own mortality is no longer something distant but quite imminent. Our spirituality is that latent dimension that is constantly seeking to give meaning to our lives and makes us who we really are.


Deep at the core of our being as life’s frenetic pace gives it no urgency, it is nonetheless an integral part of us, manifested as differently as our own uniqueness. The Chaplaincy at St Wilfrid’s is therefore like a three-legged stool – its three legs are very different but the stool would collapse if any one were missing! Firstly it is a role of “presence”. What that means is that the Chaplain is there to support any patient, family member, volunteer or staff member, irrespective of whether their spirituality is defined or not. It has, indeed, been a privilege for me to engage in ‘hot debate’ with some-one who will challenge what they as perfunctory in religion or, more poignantly, who may have been hurt by some religious experience. The form that support takes is what best suits the individual, be it a quick chat on the daily round, a more in-depth conversation because spiritual pain is every bit as real as physical pain, or just sitting with someone in complete silence.

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

The second leg is the support to family and friends, especially when those big “why/why me/why now” questions surface and people feel unsure about how to answer them. And the third leg is, of course, prayer. Like all other Christians I firmly believe in the power and comfort of prayer. To know that someone is praying for you, particularly when either extreme physical pain or your own spiritual turmoil prevents you from praying, is something that is invaluable for the sick and troubled, whether they really believe in it or not! Hence prayer, be it at the bedside, in the course of one of our Services or anywhere else, is an extremely important part of my role as Chaplain. Life and death impact us all, sometimes in real dynamic ways and sometimes in the small things of daily life. Although my journey has only just begun, I have met and accompanied in both tears and joys many different people and it has been both a pleasure and a most humbling privilege.” Caroline Rother, Chaplain

David is anointed by Caroline during the Easter Eucharistic Service

DID YOU KNOW St Wilfrid’s is not tied to any specific religious movement?

Volunteering ur volunteers are a vital part of the day to day running of the hospice. From supporting staff with patients, to helping with fundraising or at our charity shops, our volunteers are invaluable to us. Christine Horne (bottom right) is one of our reception volunteers at the hospice. Reception is usually the hub of activity and is run by our volunteers like Christine. Receptionists are always busy, from taking messages, greeting patients and vistors, to selling hospice goods. Peter Davey volunteers in the fundraising department on a regular basis, whether in the office or helping at events. Carol, Peter’s wife, often joins Peter to assist with fundraising and she also helps in the Day Therapy Unit with Hilary Brown, serving lunch for patients and socialising in group therapy sessions. Eileen Lewis (below) is on the Open Garden committee for which she coordinates catering and is well known for her exquisite cakes. Eileen also supports the fundraising team together with Elizabeth Leach. They provide administrative support and prepare materials for use at events. Kathryn Bedford-Turner is one of our youngest volunteers, helping out on the ward at the In-Patient unit. Kathryn is pictured (right) with friend Sarah Coles, whose grandfather died at the hospice. They successfully completed the South Coast 10km run on 9 March in Seaford. They are second year university students who set themselves this challenge in aid of St Wilfrid’s Hospice and they raised over £180.


bereavement, some have retired and are looking for some ‘work’ continuity, and others would like a work experience placement. This year in particular I have been approached by a number of students Gill on far right, with hospice chef Sharon Lewis and kitchen volunteer wishing to go to Sarah Twelftree medical school. I meet with those who events from time to time but all volunteers wish to help and try to find a job to suit become part of a very happy and hardthem out of the many different roles which working team. They play a vital role in every include clerical support, patient care, aspect of the hospice and its smooth driving, assisting in the kitchen, event running. This year we’ll be celebrating their marshalling or working in one of our 5 contribution with a Volunteers’ Garden Party charity shops. The shop managers also on 25 July at Eastbourne College, to be recruit staff locally. Roles are discussed in followed by the release of 25 doves to mark detail and all volunteers are supported in our Silver Jubilee year.” the role they choose. Gill Maynard, Volunteer Co-ordinator Volunteering is a great chance to meet new people, learn new skills or improve your To find out more, or to become a volunteer, existing ones and, of course, to support your contact Gill Maynard on 01323 637845 / local hospice. Some like to come in once or twice a week, others prefer to help with

“Volunteers are vital in everything we do”, says Volunteer Co-ordinator Gill Maynard: “I have been in my role as the

Kathryn & Sarah

I would be interested in volunteering for St Wilfrid’s Hospice Please return this form to our address on page 3

Volunteer Co-ordinator at St Wilfrid’s Hospice for eight years now and have always been pleased by the way folk just walk through the door, eager to help. Many volunteers have been motivated by

Christine Horne

Name: Address:

Tel: e-mail: I am interested in volunteering for the following: (please tick) Reception

Bereavement visitor

Ward helper


Day therapy helper

Flag Days


Cake Baking

Home Sitting


Chaplaincy helper

Other (please specify)

Eileen & Liz

DID YOU KNOW we rely heavily on volunteer services and currently have 489 registered volunteers, but still need many more?

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Thank you A selection of your donations and contributions to St Wil frids Hospice

Meads Christmas Fete continues to raise much needed funds year after year! Decoupage Class at Eastbourne & District Indoor Bowling Association, headed by Mrs Vera Bull. The ladies make special 3-d greeting cards that are sold at the Bowls Club in aid of St Wilfrid’s Hospice. Since 1992 to date, they have raised in the region of £10,000 for the Hospice!

St Wilfrid’s Hospice received an astonishing donation of £4491 from the Sussex Masonic Charities. The photo features Mr and Mrs Davies from the Freemasons with St Wilfrid’s Hospice Nursing Director, Jill Beckhelling (right) to whom the cheque was presented

ted by of £1000 dona Quiz winnings tter known as be t, er rb He Mrs Queenie bbles use she blew bu ‘Bubbles’ beca ed gh lau e sh as a baby when

A stunning new 18ct gold necklace with a round brilliant diamond pendant has been very generously donated to St Wilfrid’s Hospice to auction by the family of late Jan Wagstaff, a well known and much admired theatre director who sadly died at the hospice in June 2007

Rager & Roberts Estate Agents run a competition and donated the proceeds to St Wilfrid’s Hos pice!

xted from Bu crabble uthven s Judith R a reunion and nd Jane ed er a frie ed b organis m e m s rais , to re evening dith and friend e. Ju pic Coston. t Wilfrid’s Hos rS £500 fo

St Wilfrid’s Hosp ice recently rec eived a wonderf donation of £3 ul 50 from Framfiel d residents wh a fancy dress pa o threw rty on New Year’ s Eve. Can you the theme by th guess e photo? This jus t shows that yo do anything to u can raise much need ed funds for ch arity!

Thank you to all who came to the Film Night organised by St Wilfrid’s Hospice to raise money. Thank you also to The Uckfield Picture House for showing ‘The Sound of Music’, which was enjoyed by all!


ers’ did something a little The ‘Hailsham Young Farm 3 for St Wilfrid’s Hospice different - they raised £47 ing, collecting and carol sing through sponsored dung ! time e sam the at not but

The Ro ya Directo l British Leg io r for £1,4 of Fundraisin n in Polegate g, Fran 30. ces Le presented th wis wit e h a ch eque

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

Mr John William Moss of Eastbourne, kindly donated a beautiful Victorian Dolls House. This was a wish of his beloved late wife Joyce, cared for at home by St Wilfrid’s Hospice nurses

nated ery Club do bourne Arch illan Nurses st Ea e th a of acM Mr John Le pice and M Wilfrid’s Hos nament. £200 to St ur to y er arch following an

‘Wilfrid’s Walkers’ completed a 10 mile walk on a freezing November Sunday and raised a staggering £725.02 for St Wilfrid’s!

A recent meeting of the Willingdon Women's Institute presented a cheque for £77, raised by the group through a raffle and kind donations. St Wilfrid's new Community Fundraiser, Georgia, raised a further £69.90 through sale of cards and gifts!

Howard Widdiso n has pledged to raise £10,000 for the hospice in memory of his grandfather Wi lliam Raymond Morga n who was cared for at the hospice. In April 2008 Kathy Castell an d Howard hiked 96 miles along the entir e length of the West Highlan d Way from Glasgow to Fort William!

Mark Holla nd, our tr u of St Wilf rid’s Hosp stee run in aid ice at this London M year’s arathon. Thank yo of Mark’s u to all supporter s!

Last year’s Eastb ourne Beer Festi val visitors rea deep in their po ched ckets and colle ctively raised ov for the hospice er £1000 – thank you to Da ve Dowling (pict with Lou and Ma ured jda from St Wilfri brave d’s fundraising and also to the team) all the Council events t to o h u o team, for arran y on mo k ne d n y e co a e lle lk h gin cting at this ev is a T g the ent! who w ss to ra people d broken gla ospice – H n ’s a id ls fr d a il co ise for St W vent ra money & Ice 2007 e e ir F the ! 14,000 over £

Firefighter Matt Harrison is celebrating 10 year anniversary of finishing his treatment for a life threatening cancer - with help of firefighter colleagues he is raising money for St Wilfrid’s by doing a sponsored Kayak on the river Thames 5-7 June 2008!

Care Karen Mayhew of Unity rne Solutions (UCS) in Eastbou a ing hav by 8.50 £23 ed rais sponsored head shave. Colleagues from UCS and when friends sponsored Karen head she decided to shave her due after losing a lot of her hair to a condition known as alopecia.

and Glen Paul Lisa Marie Bonner d at The Grand rrie ma re we ore Whitm th February 29 on e urn tbo Hotel, Eas wedding ing eiv rec of d tea 2008. Ins for St 00 £12 r ove sed gifts, they rai of Lisa’s ry mo me in ce, Wilfrid’s Hospi , ith Sm zel Ha s Mr beloved mum, d’s Hospice. cared for at St Wilfri © Jane de Weck.

Donations flood ed in following the wedding of Claire Waters and Steve Hadfi eld, after they insisted that ins tead of wedding gifts, their frien ds and family should make do nations to St Wilfrid’s Hospice . Claire’s father, Alan Waters wa s cared for at th e hospice and sa dly died shortly after Claire and Steve’s big day.

ce were on St John’s Ambulan tober 2007 Fire Oc the at stand-by they decorated ere wh & Ice event, ning in the joi ce their ambulan Halloween fun!

Mr John Watso n, a patient at St Wilfrid’s Hosp donated a top ice has of the range ca mera from Jesso Eastbourne. Ho ps in spice medical sta ff are extremely for this invaluab grateful le piece of equip ment. The photo features Mr Joh n Watson with Sarah Singleton of Jessops, hosp , Manager ice nurses: Stac ey Bareham, Sa Connell, Barbara ndra Tingley, Jane Ba drick, Carolyn Sk ilton.

hool at St Bede’s Sc Pre-prep children ful harvest festival food nti donated their ple spice of St Wilfrid’s Ho to the kitchen

Emma Co nnaughto n, Funeral Director at A presented dela Funeral Hom es a donatio n of £209 from a m emorial C h ristmas tr Thank yo ee. u to contribute all families that d.

Eastbourne Historic Vehicle Club presented us with a cheque of £500 after the Festival of Transport 2007

Some like to walk, some like to run, others like to sing… but all their efforts keep St Wilfrid’s Hospice going! Thank you all for your contributions!

A wholehearted thank you also goes to our regular supporters: The Local Press; 107.5 Sovereign Radio; Starbucks in Arndale Centre, Eastbourne; The Ship in Meads; Fisherman’s Club, Eastbourne; The Uckfield Picture House; Hailsham Pavilion and all our many other wonderful supporters.

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686



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Medical Leadership

r David Barclay, Medical Director and Consultant said: “Here is a little insight into who our doctors are and what they do. Palliative Medicine has been a recognised medical speciality since the mid 1980’s and we are lucky to have 2 Consultants working at St Wilfrid’s who are on the specialist register recognising their skills and training in this field. They are Dr Jo Shawcross and myself Dr David Barclay. We are both full time and between us ensure specialist advice is available at all times. As well as the consultant staff we have a rotational Doctor in the 2nd year of their career gaining invaluable experience in the Hospice for 4 months at a time working full time in the Hospice In-Patient unit. One of our previous Medical Directors Dr Margaret Gibson-Glubb continues to work in the Hospice with the Day Therapy Service benefiting from her great skill and experience. To allow us to function as a 24 hour a day, 7 days a week specialist unit we also have 4 GPs with a specialist interest in hospice medicine; Drs Andrew Stewart, Ben Tyrell, Greg Folwell and Caroline Hunt all have shown a commitment to the hospice over many years providing much of the out of hours medical cover. All the Doctors that work at St Wilfrid’s are committed to providing quality care for patients with life limiting illnesses and those who care for them. We are often asked how we cope in such a difficult area of medicine,


but it is quite the opposite. Using our medical skills and experience to focus on whatever the patient is finding the most difficult at that time is very rewarding, whether it be physical symptoms such as pain or breathlessness, the psychological impact or a difficulty in understanding any aspect of their illness. One underlying tool we are able to use is time – when planning our service we are constantly aware that each patient needs the right amount of time to be heard, to adjust and to understand. We are also committed to ensuring our own knowledge base is constantly updated and challenged if necessary. It is not just the Hospice where patients may benefit from seeing our Doctors, patients can be seen as out-patients in Uckfield Hospital or Eastbourne District General Hospital. We can also see patients in their own home and also in Nursing Homes. I have just joined a post with the East Sussex Hospitals NHS Trust and I see patients there with the Hospital Palliative Care Team. To enable us to see the right patients at the right time partnerships are very important – we work closely with the Community and Hospital MacMillan teams. We are also available to the District Nurse service, local GPs, Nursing Home staff and other professionals who need our advice or help. As part of the developing partnership the Hospice takes an active role in the local Cancer Action Group, the Regional Sussex Cancer Network and the End of Life group in the East Sussex Downs and Weald Primary Care Trust. One other area our Doctors are very active in is education. We have a commitment to training medical students principally from the Brighton and Sussex Medical School as well as qualified doctors in the community and the acute Hospital. Alongside the rest of the clinical team at the hospice, our skills can help others develop a deeper understanding and knowledge of end of life care and palliative care. For example we have had two very successful lunchtime teaching sessions so far this year in Uckfield Hospital for community and hospital staff there. We are all proud to be associated with St Wilfrid’s Hospice and strive to constantly give our best to patients as part of the multidisciplinary team both within the Hospice and with our partners in the community and hospital. As medicine advances, so do we, but never forgetting that the most important aspect of the care we give is to the patient.

DID YOU KNOW hospice care is given entirely free to all patients?

We like to think what we do is both a science and an art which will continue to benefit many people.” Dr David Barclay Consultant in Palliative Medicine and Medical Director ill Beckhelling comments: “As the Nursing Director at St Wilfrid’s Hospice I am extremely proud to work alongside our team of clinical staff who are totally committed to providing high levels of quality patient care. I have worked within the field of palliative nursing for many years and remain continually humbled by the experience of being alongside patients when they are often so very ill. With an MSc in Palliative Care and Leadership and a qualification in nurse prescribing, my role includes providing clinical leadership within the hospice. I am continually driving and motivating staff to embark on new challenges in support of improving their professional skills. Our latest project is to introduce nurse prescribing into the hospice to support a more responsive approach to meeting patient needs. As we embark on our exciting plans for the future, I am confident that St Wilfrid’s Hospice will be leading on new initiatives and at the forefront of specialist palliative care.”


St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Care Providers PO BOX 2616 Eastbourne East Sussex BN2 7BQ

ROBERT GROVER ASSOCIATES LTD ‘Excellence in Education’ Nursery 2-4 years Junior School 4-11 years Senior School 11-18 years Charity Commission Reference No 307072

is very happy to support the work of St Wilfrid’s Hospice

For more information please call

01323-430-641 email:

Eastbourne Fire & Security Limited Fire Alarms • Intruder Alarms CCTV • Access Control T. 01323


14 Channel View Road, Eastbourne, East Sussex, BN22 7LT

Congratulates St Wilfrid’s on their anniversary

We are experienced in the provision of Outsourced Human Resource services for small to medium sized organisations including Recruitment & Selection, Career Management and Outplacement, Remuneration Benchmarking reviews, preparation of Employee Handbooks, Terms & Conditions of Employment and other related Human Resource subjects.

Money Matters have a question about a legal or financial matter? Would you like expert advice? Why not send your details to our editor Majda

Pehlic and we may feature it in the Autumn/Winter edition.” (please turn to page 18 for more details)

DONATE THE e-BAY WAY • Are you a regular seller on e-bay? • Do you want to reduce your listing fees and make a difference to St Wilfrid’s Hospice?

Frances Lewis, Fundraising Director “I hope the variety of articles here in Reflections gives you an insight to how financial support has provided care and comfort to so many throughout our community. With this page entitled ‘Money Matters’ it could not be more appropriate as this year the costs of providing our services are anticipated to be £3.4million and we plan our capital appeal project to support the new £8.5million building programme. There are so many ways YOU can make a real difference and here are just a few that I hope will inspire both individuals and organisations. Do you

Then why not tick the ‘Charity Donation’ box next time you list an item and then select the % of the winning bid that you would like to donate. Simply highlight St Wilfrid’s Hospice Eastbourne from the listings as the charity to benefit from your generosity and not only will the Hospice receive that proportion but the listing fee you are charged will also be reduced by the same percentage so everyone’s a winner! Alternatively • Don’t want the hassle of listing items? • Need to make space and get rid of unwanted items? Then why not donate items to the Fundraising Team at 39-41 Upperton Road in Eastbourne who can turn your unwanted items into cash through our own e-bay account listings or, donate them directly to one of our shops that is local to you – full details of which are listed on page 21.

Name: ......................................................................................................................

TO MAKE A DONATION... Gift Aid Declaration

Address: ................................................................................................................

I am a UK Tax payer, please Gift Aid my donation*

Postcode: ............................................


I enclose a gift of: £ .................................................................................... Signed .................................................................................................................... Please make cheques payable to: St Wilfrid’s Hospice

* Gift Aid will enable us to reclaim 28p tax for every £1 you donate. You must pay an amount of Income Tax and/or Capital Gains Tax at least equal to the tax that we reclaim on your donation in the appropriate tax year.

HOW TO GET INVOLVED... I would like to know more about..

Name: ......................................................................................................................

Volunteering in the Hospice shops.

Address: ................................................................................................................

Volunteering in a clerical/support role


Helping with patient care.


Helping on an occasional basis (e.g. events)


Postcode: ............................................



I belong to a group that would like to hear more about the work of St Wilfrid’s Please add my name to your Reflections mailing list Please return this form to: St Wilfrid’s Hospice, 2-4 Mill Gap Raod, Eastbourne, BN21 2HJ Tel: 01323 644500 Fax: 01323 430487 Registered Charity No. 283686

DID YOU KNOW only 15% of the income to maintain the Hospice comes from the NHS – the remaining 85% is generated through donations including legacies?

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Ask the Experts here there’s a WILL there’s a help St Wilfrid’s Hospice. 1:2 of our patients are currently cared for through the direct benefit of legacies to St Wilfrid’s Hospice. Please help us to protect our future.


Do you need to make a will? Do you have a will that needs updating? St Wilfrid’s Hospice has launched an initiative with the help and generous support of local solicitors to help turn intentions into actions. How can I help? If or when the time is right please remember us in your will, or make a gift to St Wilfrid’s. As this is 25th Anniversary year, the first 25 individual clients that approach each Company of Solicitors participating in this

Nick Manning

Only by having a valid Will in place can you be sure that your estate will pass to your chosen beneficiaries (whether individuals or charities), choose the people responsible for administering your estate when you die, protect the interests of any minor children, deal properly with the consequences of marriage or divorce, and ensure that everything possible has been done to minimise the effect of inheritance tax.

scheme can benefit from the initiative. Instead of paying the participating solicitors the fee for making a basic will, individual clients will donate that amount directly to St Wilfrid’s Hospice which also means a saving of VAT! What if I already have a will? Throughout the month of May, the enhancement to an existing will of a free codicil, where St Wilfrid’s Hospice is to be a beneficiary, is also available. Who do I contact? Here is a list of local solicitors who are Q. How can I provide for my spouse or partner in my Will but also protect my children in the event of re-marriage etc? A. This can be done by a simple trust in the Will in conjunction perhaps with a change in the joint ownership of your property to a tenancy in common at outlined above. The trust will ensure your spouse’s right to live in the property and/or to receive income from your estate is protected whilst also ensuring that on his or her death the capital passes to your children. Q. What happens if I become unable to deal with my affairs? A. This is obviously a particularly relevant question for the elderly and their families as issues of future possible physical and receiving UK registered charity can claim back income tax on the donation directly from HM Revenue & Customs (HMRC).

Paul and Claire

Example If you gift £10 to charity you effectively make a gift of £12.82 (£10 given plus the tax reclaimed by the charity). Q. What are the advantages of Gift Aid for you and the charity?

Many charities benefit greatly from donations made under the Gift Aid scheme. Q. How does Gift Aid work and how does it benefit St Wilfrid’s? A. If you pay tax in the UK on your income and make a Gift Aid donation, the


A. • The charity, i.e. St Wilfrid’s, receives more than the actual amount you pay. • If you claim Tax Credit you can include Gift Aid donations on your application form; because the donations reduce your taxable income you may be awarded more tax credits. • If you are 65 or over, Gift Aid donations are deductible when calculating age

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

currently supporting us and further updates are available to view on our web-site: STEPHEN RIMMER & Co – Contact Jo Richardson 01323 644222 GABY HARDWICKE – Contact Anthony Caulfield or Jessica Gisby 01323 435900 BARWELLS – Contact Tim Morgan 01323 411505 CRAMP & CO. – Contact Laura Eagles 01323 730666 or 01323 720581 DAWSON HART – Contact Laura Manton 01825 762281 mental incapacity need to be addressed. However health problems, injuries or absence can affect anyone. The answer is that a suitable Power of Attorney, tailored to your needs should be prepared, appointing your choice of Attorney so it is available to be activated as and when required. This might be an Ordinary Power of Attorney or a Lasting Power of Attorney (which was brought in last October.) Without a suitable Power of Attorney an application may need to be made to the Court of Protection for the appointment of a Deputy which is a more involved and expensive process. Nick Manning, Partner Stephen Rimmer & Co. Solicitors 28 Hyde Gardens Eastbourne Tel. 01323 434414 related personal tax allowances; this may result in a reduction in your tax bill. • If you are a higher rate taxpayer you can claim tax relief for the difference between the basic rate of tax and the higher rate on all gross Gift Aid donations made each tax year. • An election can be made to carry back Gift Aid payments to the previous tax year. This can have advantages for higher rate taxpayers. Q. How can I make a Gift Aid donation? A. Please see the form on page 17. Paul Pottr and Claire Borsoi Humphtey & Co. 7-9 The Avenue Eastbourne Tel. 01323 730631

The information on this page is intended only as a general guide, and any specific advice should be sought from your own professional adviser or by contacting the writers at their place of work. No responsibility for loss resulting to any person acting as a result of any material in the above article can be accepted by the writers or related companys.

Community Support will be hosting Garden Parties at some of the area’s most stunning gardens. These all day events feature refreshments, crafts, local produce, entertainment, plant stalls and gardening advice. Each garden is different and all are well worth a visit. Entry is by donation and all proceeds go to provide vital funds for St Wilfrid’s.

We are looking forward to welcoming you to our Open Gardens on:

Georgia Abbott eorgia Abbott, Community Fundraiser says: “I am delighted to join St Wilfrid’s at a time of development and change with such a progressive and inspirational team. I look forward to meeting with local people and giving talks to raise awareness about the hospice services. Hospice care is given entirely free and this year our running costs will be £3.4 million. We have a big challenge to raise the majority of that money, as we only receive 15% from the NHS.” Georgia has lived and worked in Eastbourne for 17 years and hopes that her knowledge of the local area will help her to establish good links with the local community.


for new locations too. Perhaps you know of a shop, business, school or pub that might be willing to take a collecting tin. Please don’t hesitate to let us know. To get involved with the scheme or for more information, contact Fundraising on 01323 432180 or email

Open Season for Garden Enthusiasts Do you appreciate horticultural distinction? Enjoy picking up tips from green fingered experts? Would you like to nose round an array of stalls and have tea in a beautiful setting? If so, then St Wilfrid’s Hospice Open Gardens Season is for you. Throughout the summer our dedicated team of volunteers

Raise a glass to ‘Wilfie’s’ To celebrate the 25th anniversary of the Hospice we have teamed up with Beachyhead Beers to produce our own unique real ale. Wilfie’s will be launched on 10 May at a local beer tasting evening at Meads Village Hall, Eastbourne. If you wish to try Wilfie’s, it will be stocked at Threshers, Mead Street, Eastbourne and will also be on sale at the Heathfield Agricultural Show on 24th May.

All change for collecting tins! Collecting tins have long been an effective fundraising tool for St Wilfrid’s. You will probably have seen the goblet-shaped pots on shop counters, in pubs, clubs, schools and surgeries, where they are gradually filled with loose change. In order to make the most of this important fundraising scheme, we need to ensure that tins are emptied regularly and brought in to be tallied by our dedicated team of money counters. If you’d like to help with collecting tins in your area we can arrange a round to suit your availability. We are always looking

DID YOU KNOW this is St Wilfrid’s Hospice 25th Anniversary year?

Saturday 7 June 2008 Friston Place, Friston Wednesday 11 June 2008 1 The Old Barn, Firle Road, Seaford Sunday 29 June 2008 Conquerors, Cowbeech Lane, Stunts Green Saturday 12 July 2008 Sherrington Manor, Nr, Selmeston Saturday 16 August 2008 Hankham Hall Cottage, Hankham All gardens are open from 11.00am – 4.00pm by kind permission of the owners and are sign posted from main roads. For more information call 01323 432180

HELP! We have run out of elastic walls in our Fundraising Department and desperately need some extra space for the storage of equipment such as trestle tables and chairs used for our events such as ‘Open Gardens’. Do you have easily accessible free garage or storage space? Please contact the Fundraising Team on 01323 432180 if you feel able to help.

COULD YOU HELP TO RAISE FUNDS IN YOUR LOCAL COMMUNITY? Join a LINK Group! Please call Georgia on 01323 437 425 St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686





TEL: 01323 644 111

Rodney Warren & Co Criminal & Family lawyers

43 Gildredge Road, Eastbourne, East Sussex BN21 4RW T: 01323 430430 F: 01323 412141 enquiries to

Shop Talk “St Wilfrid's Hospice Trading Company raises funds through its five shops, with the sale of donated goods and through its Christmas Catalogue. Our shop managers are supported by volunteers, sorting donated goods and looking after customers.” For more information please call Vanessa on 01323 437423 Mob: 07788 706518 Email:

Vanessa Burr, Trading Company Manager

Hello Heathfield! Our brand new shop in Heathfield High Street opened its doors fro the first time on Friday 23rd November 2007. Charles Hendry MP cut the ribbon marking the start of a super trading day taking over £1000 in just 8 hours.

SEAFORD 3/3a Broad Street Seaford BN25 1LS Manager - Carol Plumridge Tel: 01323 892727

All our charity shops trade Monday to Saturday from 9am - 5pm

HEATHFIELD 29 High Street Heathfield TN21 8HS Manager - Hazel Burr Tel: 01435 860 862

Here are your contacts:

Volunteer Vacancies Till Operators, Shop Floor Assistants and Stock Processors are urgently needed for a few hours a week in our Eastbourne, Heathfield, Hailsham and Seaford shops, if you can help please call Vanessa on 01323 473423.

TERMINUS ROAD EASTBOURNE 186 Terminus Road Eastbourne BN21 3BB Manager - Lorely Holt Tel: 01323 646466

Donations to shops If you wish to donate items to any of our shops, please contact your nearest shop on numbers provided above. Our dedicated team of volunteer van drivers may be able to collect clean and sailable items directly from your home or business - please also contact Vanessa for more details about this free service. Alternativly, 6 days a week, donated goods can be taken directly to any of our five shops or dilevered to 39-41 Upperton Road in Eastbourne (Monday-Friday 9-5.30pm). Please note that our Wearhouse will no longer be able to accept donated items from Friday 30th May as a resolt of these new service provisions.`

LANGNEY ROAD EASTBOURNE 16 Langney Road Eastbourne BN21 3QA Manager - Denise Wills Tel: 01323 412745 HAILSHAM Unit 8 The Quintins Hailsham BN27 1DP Manager - Deborah Cordell Tel: 01323 846123


Heathfield shop opened by Charles Hendry MP with Hazel our Heathfield Shop Manager next to him

DID YOU KNOW St Wilfrid’s Hospice is a registered charity?

Why not adopt our TIDY FRIDAY campaign as a way of helping St Wilfrid’s? Spring is traditionally the time of year when we think about cleaning and having a sort out whether that’s at home or place of work. So, why not dedicate a Friday or two to having a tidy up and donate any items you find that are surplus to requirements to the Hospice? De-cluttering your environment could mean creating vital funds for ours. We would really welcome any unwanted gifts or items to sell in our shops. Of course we are always very grateful for donations to use as raffle, Tombola or auction prizes at many of our events throughout the forthcoming months (Please see our calendar of events feature page 22).

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686


Events Update – What’s On ✃

2008 Events Calendar Bookmark

May Fri 2nd 25th Anniversary Silver Jubilee Ball, Grand Hotel, Eastbourne Sat 3rd-Sun 4th Magnificent Motors Eastbourne Seafront Sat 17th Rock2Raise The Band Stand, Eastbourne Sat 24th Heathfield Agricultural Show, Heathfield Fri 30th – Sat 31st Collection, Morrison’s, Seaford Sat 31st - Charity Dance Eastbourne Town Hall

June Thurs 5th-Sat 7th Thames Kayak Sat 7th Open Gardens Friston Place, Friston Wed 11th Open Gardens The Old Barn, Seaford Sat 14th Polegate Street Collection, High Street Sat 14th/21st Eastbourne Tennis Week Sat 21st Horam Street Collection, High Street Sat 28th Heathfield Carnival, Heathfield Sun 29th Open Gardens Conquerors, nr Herstmonceux Sun 29th Family Fun Day, Friston Forest

July Sat 5th Jazz Up & Wined Down Butler’s Farm, Herstmonceux Sat 5th Hailsham Street Collection, Town Centre Sat 5th-Sun 6th 999 Display, Western Lawns, Eastbourne Seafront Sat 12th Uckfield Festival, Luxford Field Sat 12th Open Gardens Sherington Manor, nr Selmeston Sat 12th-Sun 13th Eastbourne Motor Show Kings Drive, Eastbourne Sat 19th-Sun 20th Eastbourne Extreme, Seafront Fri 25th Silver Jubilee Jamboree Eastbourne College Sat 26th Uckfield Street Collection, High Street

August Thu 14th-Sun 17th Airbourne Eastbourne Sat 16th Open Gardens Hankham Hall, Hankham


Sat 23rd-Mon 25th Festival of Transport Hellingly Mon 25th Le Marche, Heathfield Town

ouise Teixeira, Fundraiser: “Here is an overview of some of the exciting events that we have in store for you this year. If you would like more information about any of the events or wish to help out, please call me on 01323 437 426 or email me”


September Sat 6th Twilight Walk Friston Forest Sat 6th Gala Concert St Saviours & St Peters Church, Eastbourne Sat 13th Seaford Street Collection, Town Centre Wed 17th Walking Wardrobe Winter Garden Theatre, Eastbourne

October Sat 4th ‘Oction’ (Auction) Eastbourne Town Hall Thu 9th-Sat 11th Beer Festival Winter Garden Theatre, Eastbourne Sun 12th St Wilfrid’s Day Sat 25th Beachy Head Marathon Sun 26th Film Night Film tbc - Uckfield Picture House

November Sat 1st Fire & Ice Eastbourne Sat 15th Meads Christmas Fayre, St John’s Hall, Meads, Eastbourne Sat 15th-Sun 16th Michelham Priory Craft Fayre Fri 28th 25th Anniversary Ceremony Musical, Eastbourne Town Hall Sat 29th Christmas Celebrations, Heathfield Town Centre

December Sun 7th Light Up A Life 4 locations Sat 6th Langney Shopping Centre Tombola Langney Sat 6th Arndale Carols Phoenix Choir Eastbourne Fri 12th Arndale Tombola, Eastbourne Sat 13th Shopping Bag Packing Waitrose, Old Town, Eastbourne Sat 13th Arndale Carols – Hospice Choir Eastbourne Sun 21st ‘Run Up to Christmas’ Eastbourne Seafront Thurs 25th Christmas Day Collection, The Bandstand, Eastbourne

Louise Teixeira, Events Fundraiser Sparkle at the Silver Jubilee Ball on Friday 2nd May at the Grand Hotel and meet our guest of honour David Dimbleby. With a sponsored drinks reception by MercedesBenz of Eastbourne, this event includes a three course dinner, a twelve piece band, in-house casino and charity auction so we can promise you a night to remember. Get dressed in your best and be seen at THE charity event of the year. Rock2Raise is an exciting day showcasing local musicians and bands. With

Unique literary prize for all crime fiction fans St Wilfrid’s Hospice is auctioning a place on a special literary tour taking place on 19th September. Peter James, author of Looking Good Dead, Not Dead Enough and The Truth, will be personally guiding readers round the Brighton locations featured in his popular Roy Grace novels. This is a unique opportunity to discover how real locations inspired the work of one of Britain’s top crime novelists. To be in with a chance of winning this one-off prize, please send us your sealed bid (the amount you are prepared to pay) stating your name, address and phone number. All bids will be opened in August and if yours is the highest bid you will be notified and your place on the tour awarded upon receipt of payment. (our address is on page 3)

St Wilfrid's Hospice welcomes your support Call us on 01323 644 500 or visit Registered Charity No: 283686

different styles including rock, indie, blues and acoustic sets there is sure to be something for everyone. Live music will be played between 1.30pm and 10pm at the Eastbourne Bandstand on 17 May 2008. Tickets are on sale from the Louise and spaces are limited, so please book early. Equipment is kindly sponsored by Bonners Music Store in Eastbourne and all bands are playing on a no-fee basis to help maximise funds raised. Do come along for a whole day of great music supporting St Wilfrid’s and Eastbourne’s hottest new talent. The Hospice is celebrating its 25th Anniversary and to mark this special year we are holding a Silver Jubilee Jamboree at Eastbourne College on 25th July 2008. This will be open to all free of charge - starting at 3pm. The event will include cream tea (kindly sponsored by Starbucks, Eastbourne), music and the release of 25 doves to symbolise the 25 years of St Wilfrid’s Hospice care. Doves can be sponsored in memory of loved ones for a small donation. This will also mark the launch of our Capital Appeal Project (see page 5). Walking Wardobe - The hospice sets a new trend! On 17th September, the full glamour of the cat walk comes to the Eastbourne Winter Garden as St Wilfrid’s Hospice stages its fundraising fashion show. We are looking for budding designers, models, make-up artists and hair stylists to help make our Walking Wardrobe fashion show a huge success. If you want to make a difference and have some fun at the same time this could be the ideal opportunity. This year will be holding a charity auction 'Oction' at the Town Hall on Saturday 3rd October. To make this event a success we need your help. We are looking for prizes, promises and any other great auction ideas. Do you have a skill? Could your business or work donate something unique? All ideas welcome, please write to or email Louise with pledges or enquires. “THANK YOU once again to everyone who has supported us in our first 25 years of Hospice care. If you have ideas for fundraising please do not hesitate to contact the Fundraising Team on 01323 432180”. Frances Lewis, Fundraising Director

DID YOU KNOW that compassion is at the core of all our care provided by St Wilfrid’s Hospice?

Private client work Including expert advice as to Wills, Trusts, Powers of Attorney, Inheritance Tax and affairs of the elderly. Transparent Charging on all probates and work carried out.

Lawson Lewis & Co. is a long established (1875) solicitors' practice with a principal office in Eastbourne but serving clients across Sussex with a branch office in Peacehaven covering the Brighton area. A progressive law firm, Lawson Lewis & Co. offers a wide range of legal services specialising in:

In addition we offer: Residential Property Commercial Work Civil litigation Family law Charity law Head Office - Tel: 01323 720142 11 Hyde Gardens, Eastbourne, East Sussex, BN21 4PP, Fax: 01323 725349

Hampden Park - Tel: 01323 502963 37 Brassey Avenue, Eastbourne, East Sussex, BN22 9QD, Fax: 01323 520588

Peacehaven - Tel: 01273 582680 10a Horsham Avenue, Peacehaven, East Sussex, BN10 8LL, Fax: 01273 588680

Reflections Magazine  

Spring/Summer 2008