A D V E R T O R I A L
about our long-term commitment and growth ambitions,” Mr Couppey commented. Today, besides Luxembourg, 3C Payment has five offices in London, Dusseldorf, Chicago, Dubai and Porto. Ensuring highly compatible, integrated solutions is central to their strategy. For example, the firm has a global Gold Partner status with ORACLE, the leading provider of hotel, restaurants and retail management system. This helps 3C plug clients into their existing IT set up. As well, the relationship with Oracle is a further demonstration of the firm being a trusted, experienced player. GROWTH AMBITIONS 3C Payment is targeting major international brands, offering a single integrated solution that works in the same way regardless of location or hardware. This gives the merchant’s head office a full, detailed picture of day-to-day transactions in each establishment, market segment, country and region. The hospitality sector has been the firm’s traditional strong point, with some of the biggest five star international hotel chains using 3C Payment technology for decades. These are demanding clients, as these businesses will struggle to function if their payment systems malfunction. Another strong area is the so-called “unattended” segment, such as car parking and public transport. As well as growth potential in these areas, 3C is also targeting Food and Beverage, e-commerce and retail outlets. The management buy-out was accompanied by ambitious expansion plans. A 30% increase in staff numbers has seen the payroll rise to around 120. Mr Couppey is one of the new hires. He has been recruited to align sales strategy to the growth ambition of the company. He also coordinates the work of the EMEA and North American teams. 85 staff are located in Luxembourg, with most of the rest in Chicago and London. The Grand Duchy is the ideal place from which to recruit the multi-
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F LY D O S C O P E
lingual, multicultural workforce they need. INNOVATION DRIVEN Product development is also a big part of their activity. 3C Payment invests one fifth of its annual revenue into research, development and innovation, underlining its commitment to bringing to market increasingly flexible and secure systems. To this end it has a dedicated R&D branch in Portugal. They work closely with the sales team, making sure customer needs are understood. The central focus is not to develop new, revolutionary products, but fine-tuning existing services and industrialising processes. There has been a lot of excited media talk in recent months about the trend away from the use of physical cash. Although these reports might be overdone, the advent of payment by phone and with contactless card has made a significant difference to the way we pay for things. As these systems become commonplace globally, 3C Payment will continue to be there to make sure they work in a secure integrated fashion.
“We work across the globe to provide the vital link between payment terminals and the bank of the client’s choosing.”
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Matthieu Couppey Head of Global Sales, 3C Payment
11/05/17 16:50