EVOLVE | TERRITORIES
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INDIA'S CHALLENGE WITH BUREAUCRACY THE GREAT ASIAN NATION’S COMMITMENT TO STREAMLINE THE ORGANIZATION OF WORK. FOLLOWING THE EXAMPLE OF MULTINATIONALS. he traditional image of millennial India, a complex and fascinating civilization, has been flanked by the modern India of recent years, a global center for services that require a high content of knowledge. As a growing nation that regularly trains a very large number of engineers and other graduates, today, India is the country of “brains”, outsourcing, Bollywood and Bangalore (the Indian Silicon Valley). An emerging power characterized by rapid and sudden development, where critical issues and the sluggishness of bureaucracy coexist with the economic dynamism of a continental-sized state in full transformation.
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Bureaucracy – the backbone of the Indian administrative system – is still largely based on the Weberian model (hierarchies, written rules, clear division of labor, impartiality of officials and careers based on seniority). But in the era of globalization, its nature is changing, hand in hand with a change in the socio-cultural and economic landscape. In fact, after decades of having an overly rigid approach, widespread proceduralism that makes one lose sight of objectives and an absolute loyalty to the bureaucratic rules of a system that is not
very responsive to innovation, the India of today sees the digital age as a springboard to streamline itself and its business models. India has the second most startups in the world, and Bangalore is second only to Silicon Valley. To use a concrete example, Flipkart (the giant Indian competitor of Amazon) was bought by Walmart for 16 billion dollars. In India, there have been 13 startups with a value surpassing the billion-dollar mark, essentially considered unicorns, worth a total of 44 billion dollars. Bangalore was born as an IT hub, with numerous fundamental infrastructures for the development of innovation, ranging from connectivity to co-working spaces. The community is very active, and every month there are hundreds of events entirely dedicated to networking attended by world giants companies (Amazon, IBM and Oracle) who act as incubators and accelerators. Even the government has begun to promote innovation, creating numerous SEZs (Special Economic Zones), areas where there is up to a 100% tax reduction, with available funds and support agencies.
India
N° 5 - APRIL 2020
