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SALES NEWS MAINTENANCE Exclusively Serving Professional Distributors

March/April 2020

Vol. 37, No. 2

Read/Download MSN At: www.maintenancesalesnews.com

RANKIN PUBLISHING CO. www.rankinpublishing.com Publisher Linda Rankin

Editor Harrell Kerkhoff

Associate Editor Rick Mullen Advertising Linda Rankin Kevin Kennedy

MSN FEATURE Pro-Tex-All Industrial Supply & Cleaning Solutions

Evansville, IN, Jan/San Distributor Celebrates 100 Years Of Operation.................6 Serves Cleaning Industry As A Manufacturer & Master Wholesaler

Celebrating 50 Years In 2020: Norshel Industries ...........................19 AFH Paper Executives Discuss Today’s Products, Challenges & Opportunities.............................................................28

Graphics David Opdyke Kris Bott Reception Mary Jo Dunn

_______________ ADVERTISING

Linda Rankin (217) 268-4959 lrankin@consolidated.net Kevin Kennedy (813) 502-6672 kevloraz@gmail.com



Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130


• Spartan Chemical 30 • APC Filtration Inc. 30 • QuestSpecialty 31 • Gift Sales Company 31 • The Bullen Companies 32 • WizKid Products 32 • Clearly Better Solutions 32 • Queenaire Technologies 33

Industry News 40 • Advertisers Index 42 • Classified Advertising 42 On The Cover: Pro-Tex-All of Evansville, IN, is celebrating its 100th anniversary in 2020. Left to right are Owner Cheri Easterling, CEO/ President Rich Easterling and General Manager Carla Richards. See story on page 6.

Industry Calendar of Events

September 1-3, 2020 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: www.nationalhardwareshow.com.

October 26-29, 2020 — The ISSA Show - North America, McCormick Place, Chicago, IL. For information: 847-982-0800.

March 13-16, 2021 — The Inspired Home Show, IHA’s Global Home + Housewares Market, McCormick Place, Chicago, IL. For information: 847292-4200.

May 22-25, 2021 — National Restaurant Association’s Restaurant, HotelMotel Show, McCormick Place, Chicago, IL. For information: 800-9674590.

4 — Maintenance Sales News — March/April 2020


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rankinmag@consolidated.net Maintenance Sales News (ISSN 1040371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2020, Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Periodical postage paid at Arcola, IL, and additional mailing offices. POSTMASTER: Send address changes to Maintenance Sales News Circulation, 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130 Subscription Rates in United States: 6 issues $25

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Pro-Tex-All Industrial Supply & Cleaning Solutions

Evansville, IN, Jan/San Distributor Celebrates 100 Years Of Operation By Rick Mullen, Maintenance Sales News Associate Editor

In 1920, just two years after the armistice was signed to end World War I, jan/san distributor Pro-Tex-All Industrial Supply & Cleaning Solutions was founded in Evansville, IN. “Pro-Tex-All has been owned by three families during the past 100 years,” said CEO/President Rich Easterling, during a recent interview with Maintenance Sales News, at the company’s facility in Evansville. In 2017, Easterling and his wife, Cheri, the owner of the company, took over Pro-Tex-All from the Kuhn family, who purchased it from Morton Silverman, the son of the founder. The Kuhn family ran the business for more than 37 years.

Our customer service strategy is pretty straightforward — go above and beyond servicing customers and solving their problems.” — Rich Easterling, Pro-Tex-All CEO/President

6 — Maintenance Sales News — March/April 2020

Ready for the next shift


Tork PeakServe® Continuous Hand Towel System More towels, less refilling and better restroom flow. This revolutionary dispensing system is designed to better serve high-traffic restrooms for better restroom flow. Neither a roll towel nor a folded towel system, Tork PeakServe is setting a new standard for hand towel dispensing that will improve both employee and cleaning staff efficiency.

Serves up to 600 more employees between refills in 3 seconds or less. Visit www.torkusa.com/peakserve/ torkusa.com 866-722-TORK Tork, an Essity brand

© 2020 Essity Professional Hygiene North America LLC. All rights reserved. ®Tork is a registered trademark of Essity Professional Hygiene North America LLC or its affiliates.

Larry Webb, Warehouse & Purchasing Manager

Denise Murdach, Customer Service Manager

Gina Brown, Controller

Kenny Adair, Repair Technician

The company stocks about 800 products in its 50,000-square-feet warehouse. In addition to being a jan/san distributor, Pro-Tex-All manufactures cleaning chemicals. At one time, the company offered more than 165 chemical products, many of which were formulated by Silverman and his father. “We pared down our chemical offerings to about 65 that we feel we are very good at producing,” Easterling said. “They cover a wide range of products, from hightemp/low temp dishwasher chemicals to floor wax.” Celebrating a century in operation, the company services small and large businesses, including building service contractors, schools, industry, hospitality and health Pro-Tex-All Working Hard To Take Care care entities, property managers, restaurants, transportation facilities, government agencies and more. Of Customers During Coronavirus Crisis “Our customer base runs the gamut, from small mom and pop companies to large companies like the n March 11, one week after Maintenance Sales News visited Pro-Tex-All’s facility in Toyota plant and a Marathon refinery,” Easterling said. Evansville, the World Health Organization (WHO) announced the coronavirus COVIDToyota Motor Manufacturing Indiana, Inc. (TMMI) has 19 disease was officially a pandemic. It was the first time the WHO called an outbreak a more than 7,000 employees, and is the largest employer in pandemic since the H1N1 “swine flu” in 2009. the Evansville area. Before it was declared a pandemic, Pro-Tex-All had gotten out front of the coronavirus outbreak The Marathon Robinson Refinery is located in Robinson, somewhat by stocking up on disinfectants and sanitizers. However, when it reached pandemic status, IL, about a two-hour drive northwest of Evansville. things changed rapidly. Pro-Tex-All also services During an interview with Pro-Tex-All General the Evansville Vanderburgh News reports have indicated that some Manager Carla Richards after the pandemic was deSchool Corporation (EVSC), which is comprised of 49 clared, she reported the company was following the companies in other industries are taking schools. With an enrollment Homeland Security Presidential Directive HSPD-7, advantage of the pandemic situation by of nearly 23,000 students which establishes a national policy for federal departand 3,400 employees, it is ments and agencies to identify and prioritize the United raising prices. Not so at Pro-Tex-All. the third largest school disStates critical infrastructure and key resources. trict in Indiana, according to “We are following the HSPD-7 protocols, where we “For example, the prices for the products the school district’s website. have to take care of local government entities, including “To celebrate our 100th police, fire, health care, etc., and even the electric comthe police department is ordering today anniversary, we are planning pany,” Richards said. “The Evansville Vanderburgh to have a large celebration are the same as they were last fall. We are School Corporation (EVSC) is one of our biggest cuslater this year,” Easterling tomers, so we have made sure we are taking care of them trying to be a good community partner by said. “We will have customer the best we can. For our other customers, we are alloappreciation activities, and, taking care of as many people as we can.” cating products to make sure everyone gets something. in addition, the mayor of “I feel like we had a pretty good grasp on the situation Evansville (Lloyd Winas the disease was spreading. We had gotten out in front of it a little bit, as we were able to get necke) is going to come to preside over a ribbon cutting.”

The company’s product offerings include such categories as air care, can liners, gloves, carpet care, cleaning chemicals, dilution control, disinfectants, sanitizers, floor maintenance equipment, food service, hand care, skin care, housekeeping supplies/equipment, ice melters, industrial degreasers, ready-to-use cleaners, resilient floor care, restroom care, sports floor care, towels, tissues and wipers. “We belong to a large buying group, which gives us access to about 4,000 products,” Easterling said.


some large shipments of disinfectants. However, when it turned into a pandemic, people panicked and pretty much wiped us out. We have orders in the pipeline, and hopefully, by the end of the month we are going to see more disinfectants rolling in as well as sanitizers.” Richards said the company has received the highest volume of orders she has seen during her 27 years working at Pro-Tex-All. News reports have indicated that some companies in other industries are taking advantage of the pandemic situation by raising prices. Not so at Pro-Tex-All. “For example,” Richards said, “the prices for the products the police department is ordering today are the same as they were last fall. We are trying to be a good community partner by taking care of as many people as we can.” 8 — Maintenance Sales News — March/April 2020



our members of the Easterling family, Rich, Cheri and their two sons, Zach and Josh, work at Pro-TexAll. The company is the family’s first foray into the jan/san distribution channel. “I have a background in management. I was a plant manager for Toyota prior to the purchase of Pro-Tex-All,” Rich Easterling said. “Four years ago, I purchased our other family business, the Skin Care and Cosmetic Company. The next year, we thought it made sense to purchase Pro-Tex-All.”


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While he is an experienced manager, Easterling said when it comes to getting up to speed in jan/san product knowledge, his learning curve, by necessity, has been steep. Easterling and his two sons work in outside sales and have had the luxury of being trained and mentored by the company’s senior salesman, Al Litts. “Al (Litts) has been with the company for 32 years. He loves to teach, which is perfect for me and my sons. They are both ‘sponges,’ and he loves teaching them everything he can. It has worked out really well for us,” Easterling said. Easterling has high praise for the entire Pro-Tex-All staff. He said employees are well aware of the company’s long history and are dedicated to maintaining its stellar reputation. He said the distributorship’s employees have been the “driving force” behind the company’s success over the years. “We are blessed with a great staff,” Easterling said. “Carla Richards, our general manager, is also our No. 1 customer service rep. Denise Murdach is our inside sales

10 — Maintenance Sales News — March/April 2020

manager, and she also does a wonderful job in customer service. Carla (Richards) has been with the company for 27 years, and Denise (Murdach) has been on staff for 14 years. They are both very experienced in the jan/san distribution field. “Our customer service strategy is pretty straightforward — go above and beyond servicing customers and solving their problems when needed.” Indeed, Easterling said solving problems is one of the aspects of his job that gives him the most satisfaction. “I absolutely love helping customers solve their problems. Customers are dealing with 15 other things, and they don’t want the jan/san world to be another one of those things that makes their lives crazy,” he said. “Our other salespeople and customer service reps feel the same way.” While many U.S. companies have struggled to find quality employees in these times of low unemployment, today’s Pro-Tex-All has not had to face that challenge. With Easterling and his two sons, in addition to Litts, holding down the outside sales positions, and other veteran employees working inside, there has not been a need to hire new people. “We are blessed with a veteran staff. Hopefully it will stay that way,” Easterling said. A veteran staff notwithstanding, Easterling’s two millennial sons represent the eventual changing of the guard, as their generation is now the largest demographic in the modern workforce. Pro-Tex-All’s veteran leadership is well aware that millennials often have a different view of how their jobs, and the workplace in general, should function. Studies, as well as anecdotal observations, have found that millennials often look at the work/life balance differently than the older generations. In the jan/san field, millennial customers and buyers tend to view their relationships with salespeople in a different light, as well. For example, many of them do not want to spend much time, if at all, interacting in person with a salesperson. They would rather communicate electronically via smart phone, email or texting. Furthermore, millennial buyers tend to research products they might want to purchase online, relying less on the advice of salespeople up front. This presents a challenge to sales reps, who most likely will have more overall product knowledge than a buyer, to properly advise millennial customers. Fortunately, Easterling’s two millennial sons give Pro-Tex-All a leg up in understanding what makes millennials tick. “Millennials have a different way of operating, which is fine. The key for us is learning how to adapt,” Easterling said. “Zach and Josh are in that generation. They understand it and are good

at dealing with our millennial buyers and customers. Al (Litts) and I are a little bit older, so we sometimes struggle a little bit to adapt.� Millennials are also known as being more technologically savvy than their older counterparts. As a result, many distributors have enhanced their websites to improve online sales capabilities. Many modern distribution companies have also embraced outfitting their salespeople with tablets, laptop computers, smart phones, etc. Such devices give the salesperson instant access to pertinent product information, training videos, etc. In this vein, Pro-Tex-All’s sales force goes out into the field with iPads. The company’s website is also a state-of-the-art e-commerce platform. “We are seeing that customers want the digital ability to order online,� Easterling said. “We have a very good system in place that allows customers to create an account. They can log in and see their order history. More and more people are taking advantage of this technology.�



hile the usage of environmentally friendly products has not caught on in the Midwest as much as in other parts of the country, Pro-Tex-All, in conjunction with its buying group, offers “green� products and promotes cleaning for health and safety.

“We have created a very extensive platform that allows our customers to choose a variety of green products for their facilities,� Easterling said. “We also offer a comprehensive training platform to help educate customers about environmentally friendly products and green cleaning techniques. We are seeing more customers taking advantage of what we offer, although it is still kind of slow going in the Midwest.� For customers who might want to develop a green program for their companies, Pro-Tex-All lists the following advantages its green program can offer: n Improves productivity and morale of building occupants; n Improves the health of the cleaning staff and building occupants, helping to reduce sick days; n Gains recognition in a company’s community for reducing resource usage and pollution; n Reduces liability from worker safety issues; n Helps in earning points toward LEED certification; n Creates satisfaction for management, cleaning staffs and a building’s occupants by helping to make a facility, and their community, a better place; and, n Simplifies purchasing by being able to buy all green cleaning supplies from one source, i.e., Pro-Tex-All. According to the company, indoor air can be two to five times worse than outdoor air, which is why occupational asthma is on the rise. A green building can help: n Improve occupant health; n Improve occupant productivity and morale; n Reduce tenant turnover; n Enhance building and lease values; and, n Stem the tide of rising insurance costs.

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12 — Maintenance Sales News — March/April 2020



ucked into the far southwest corner of Indiana on the Ohio River, and near the Wabash River to the west, the city of Evansville’s population is 117,963, according to the most recent United States Census Bureau estimates. The county seat of Vanderburgh County, it is the third largest city in the state, behind Indianapolis and Fort Wayne. The Indiana-Illinois-Kentucky tri-state area, defined mainly by the television viewing area, includes 11 counties in Indiana, 10 counties in Illinois and 9 counties in Kentucky. The region has a population of more than 911,000 people. Pro-Tex-All’s primary service area is a 150mile radius from Evansville, which encompasses parts of Indiana, Illinois and Kentucky. As Easterling pointed out, the median center of the United States’ population is just north of Evansville in Pike County, according to the Census Bureau. Indeed, Indiana’s state motto is “The Crossroads of America.� “The future of Evansville is solid. There is new growth downtown, and there is a lot of industry investing in southern Indiana,� Easterling said. “Beginning early in the fourth quarter last year, business at Pro-Tex-All has been really strong. We are as busy as we can be, and that is a good thing.� In servicing its clients, especially new ones, Pro-Tex-All’s salespeople are adept at conducting a facility audit to ensure that customers are not duplicating products and are using the right products to best meet their needs. “Our reps will also advise on ways to save money, as well as helping to solve any problems a customer might have,� Easterling said. In some cases, salespeople, as well as delivery drivers, will help customers manage their inventory. Easterling said Pro-Tex-All’s staff has taken ownership of the idea that they are, in essence, part of a customer’s staff, while performing such tasks as putting away products, conducting an audit, solving problems or helping to manage inventory.

“For example, I go to the Marathon refinery in Robinson every Friday. It is almost a two-hour drive. I go in and help manage the refinery’s jan/san inventory. They have a very nice storeroom where products are kept. The lady there likes for me to come, because it takes that onus off her,” Easterling said. “I feel like the storeroom is kind of my own. I keep it cleaned and organized. I think customers really appreciate it when we give them that kind of service.

“For the most part, we leave it up to customers to determine what level of service they want. We have some customers who don’t want to see their salesperson, but they want to know he/she is there if they have an issue. We have other customers who want their salesperson to call on them once a week.” When it comes to offering training for customers, Pro-Tex-All reps are experts at teaching the proper

way to perform such tasks as stripping and waxing a floor, how to properly clean a restroom, demonstrating how to operate a piece of equipment, etc. “In addition, through our buying group, we have access to every kind of training video you can imagine to share with customers,” Easterling said. “Our service tech also conducts training sessions for the janitorial staff of the University of Southern Indiana.”

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14 — Maintenance Sales News — March/April 2020



t is not unusual for a distributorship’s delivery drivers to be the most visible employees a customer sees on a regular basis. As such, many companies, including Pro-Tex-All, stress to drivers that they are “ambassadors” for their respective businesses. “The majority of the time our drivers put products away for customers,” Easterling said. “As a salesperson, I’ve walked into many customers’ facilities and heard them say, ‘Man, I love your driver. He comes in and puts up all my stuff. He’s the best.’ “We train our drivers to keep their eyes open when at a customer’s facility, so they can give salespeople feedback, and maybe get in front of an issue if they see something. They do a really good job of communicating that kind of information.” For its delivery operation, ProTex-All has two large box trucks for out-of-town routes, and two sprinter vans for in-town deliveries, Easterling said. “We are fortunate to be located just 10 miles south of Interstate 64, which runs east through Indiana and Kentucky, and west through Illinois to Missouri,” Easterling said. “In addition, when the new I69 corridor is completed, it will give us quick and easy access north to Indianapolis.” I-69 also runs south into Kentucky. When Pro-Tex-All drivers are finished with deliveries for the day, they will help out in the warehouse, putting up items, cleaning, etc. Speaking of cleaning, Easterling said, “Our warehouse manager, Larry Webb, does a great job. I would stack him up against anybody. Plus, I would be willing to bet he has the cleanest warehouse in the jan/san world.” Pro-Tex-All uses state-of-theart software to manage its warehouse operation and inventory.



hen visiting the facility, it is noticeable what a wide selection of equipment is

on display in the showroom. “We have a very solid walk-in business. We carry a lot of equipment that we believe many of our competitors do not offer,” Easterling said. Pro-Tex-All equipment offerings include upright and backpack vacuums, wet dry vacuums, carpet extractors, floor machines, burnishers, battery walk behinds, rider scrubbers and sweepers. The company also has an equipment repair department. “We have a certified repair tech, with 20 years experience in the industry, who does a great job,” Easterling said. “We bring a lot of equipment in-house to repair. If the need arises, we also will send our tech out to make repairs at

a customer’s facility.” Pro-Tex-All also makes its preventive maintenance program available to customers. “We have a handful of customers who take advantage of our preventive maintenance service,” Easterling said. “I would like to see that part of our business grow a little more. “In addition, we have a full rental fleet of just about every kind of equipment a customer might need.”



asterling said one of the biggest challenges moving forward is keeping up with the ever-changing jan/san industry. “Our challenge is to stay on top what is going on in the industry,” he said. “More importantly, we will strive to make sure our team members are trained properly to go into the field and give customers good answers and solve problems.” To help keep up with industry developments, Pro-Tex-All relies on its vendors. “We have many great vendor reps,” Easterling said. “We focus on maintaining good relations with them. They are here all the time and our employees talk to them every day. They keep us up to date on the latest things going on in the industry.” Cheri Easterling added: “We also attend conferences and trade shows, such as ISSA, where we can learn about new products coming into the marketplace.” The Easterlings are optimistic about the future of Pro-Tex-All and the Evansville economy, as well. “We definitely want to grow. With our Skin Care and Cosmetic Company, we have a lot of experience with email marketing platforms and digital retargeting,” Rich Easterling said. “I’m hoping to take some of that experience and apply it to Pro-Tex-All to help us to continue to grow.” Contact: Pro-Tex-All Industrial Supply & Cleaning Solutions, 210 S. Morton Ave., Evansville, IN 47713. Phone: 812-424-8268. Email: cbr@protexall.com. Website: www.protexall.com.

Event Date Changes

Dates of many 2020 events have changed. See Page 4’s Calendar of Events for updated information. 16 — Maintenance Sales News — March/April 2020

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Modern Maintenance Solutions Offer The Flexibility Facility Service Managers Crave From Essity

By Rachel Olsavicky, Regional Marketing Manager, Commercial & Public Interest at Essity Professional Hygiene

Today, many high-traffic venues such as educational facilities, hospitals and stadiums have restrooms with various designs and layouts, which require different hand towel solutions. This not only adds a level of complexity in inventory management, but also creates challenges for facility service managers and staff members who are responsible for servicing multiple restrooms across a single facility. To address this challenge, Tork developed two new solutions specifically designed to help maintenance professionals service all restrooms in high-traffic facilities with a single refill. In April 2020, Tork launched Tork PeakServe® Mini and Tork PeakServe® Recessed Cabinet Adapters. These solutions, which serve as extensions of the award-winning Tork PeakServe® Continuous™ Hand Towel Dispenser, help facility managers ensure their facility operates more efficiently.

FINDING THE PERFECT FIT When Tork PeakServe® Continuous™ Hand Towel System launched in 2018, it set a new standard in high-capacity dispensing. The new dispensing additions, Tork PeakServe Mini and Tork PeakServe Recessed Cabinet Adapters, allow facility managers to experience the same benefits of the original Tork PeakServe system such as easy, flexible refilling, and improved efficiency — without compromising on design. Tork PeakServe Mini is the slimmest and smallest high-capacity dispenser on the market with 1,230 towels, making it ideal for smaller restrooms in high-traffic facilities. The dispensers are quick to refill, allowing staff to focus on other cleaning needs. Tork PeakServe Recessed is an adapter that comes in two sizes, allowing users to retrofit existing stainlesssteel recessed cabinets into a high-capacity, high-performing dispensing system. The adapters are compatible with many types of recessed cabinets. And unlike expensive and time-consuming renovations, it takes just five minutes to install, saving staff time and effort. IMPROVING YOUR SUSTAINABILITY FOOTPRINT New Tork PeakServe solutions also make facilities more sustainable. The system delivers towels one-at-atime, which reduces waste and overconsumption. Tork PeakServe dispensers are ADA compliant, and Tork Easy Handling™ refills reduce the burden for staff members who are responsible for carrying and handling refills. The hand towels are FSC® certified, guaranteeing they meet the highest environmental standards. They are compressed by 50 percent*, which results in more efficient handling, transportation and storage. In addition, the continuous toweling technology does not result in any stub rolls.

MORE OPTIONS, BETTER SOLUTIONS With the expansion of the Tork PeakServe family, all restroom types within a high-traffic venue – no matter the size or layout – will be able to take advantage of the proven benefits of Tork PeakServe without worrying about managing different types of refills. Regardless of whether you already have a Tork PeakServe system or are considering an upgrade to your current restroom solution, the new Tork PeakServe assortment allows facility managers to use the same system throughout an entire facility, allowing teams to work smarter, not harder. The idea is simple: by offering more flexibility for different needs, your staff will be better prepared to think ahead and do more to improve the overall guest experience.

*Compared to Tork Universal refills and folded towel dispenser 552000.

To request your free trial, visit www.TorkUSA.com/peakserve.

18 — Maintenance Sales News — March/April 2020

Celebrating 50 Years In 2020:

Norshel Industries Serves Cleaning Industry As A Manufacturer & Master Wholesaler


By Harrell Kerkhoff Maintenance Sales News Editor

elebrating its 50th anniversary in 2020, family owned and operated Norshel Industries has experienced much success over the past five decades as a U.S. mop and handle manufacturer as well as a master wholesaler of cleaning-related products. That success has been accomplished by placing the needs of customers first and foremost. Although the way business is conducted today has greatly changed since 1970, customer service has not gone out of style at Norshel. “We train our customer service and sales people to be problem solvers. That is what we want to be as a company,” Norshel Industries Vice President Aaron Leibowitz said. “Let’s face it, there are many places that sell mops and other cleaning products. A true problem solver, however, can provide the right product for the job at hand. That has not changed over the past 50 years.” Aaron Leibowitz and his brother, Norshel Industries President Eric Leibowitz, currently operate the business. Located in Croydon, PA, the company was founded 50 years ago by their father, Norman Leibowitz, who retired in 2010. Other important figures in the early years of the company’s formation was Rochelle Leibowitz, wife of Norman and mother of Aaron and Eric; as well as Norman’s father, Bill Leibowitz. Meanwhile, a third son and brother, Michael Leibowitz, who used to work at the family business, is now a manufacturer’s representative. His clients include Norshel Industries, representing the company in New York. “That is very helpful. Michael has built many strong relationships in the industry,” Eric Leibowitz said. “He also makes sure we, at Norshel Industries, are meeting the needs of his distributor clients.” A third generation is also coming on board. Aaron’s son, Harris Leibowitz, has joined Norshel Industries full time, while Eric’s son, Jacob Leibowitz, works at the company on a part-time basis. Michael also has a son who helps him in the industry. Both Aaron and Eric Leibowitz said they see many benefits to running a family business. “One great advantage is ‘trust,’ knowing that you can trust a family member and our employees to do the right things, and have each other’s back. It’s also good if family members have different skill sets, which is the case with my brother and I,” Aaron Leibowitz said. “Everyone at Norshel Industries can take pride in building something that has lasted for 50 years.”


OPENING DOORS orman Leibowitz was making a living in the 1960s as a regional manager for a household brush manufacturer, selling products door to door in the Philadelphia, PA, suburb of Levittown and surrounding area. It became apparent to Leibowitz that, due to changing times, the days of being a successful door to door salesman were numbered, and that he better find another way to support his growing family. Eventually, he purchased a small broom making operation in Philadelphia. After a short time in operation, the shop property was taken over in the construction of Interstate 95, which now runs through the city. Instead of moving the old broom-making equipment to a new location, Leibowitz began purchasing brooms from other manufacturers and concentrated on the distribution side of his business. Not long after, the local branch of the Industries For the Blind closed its mop manufacturing operation, and Leibowitz purchased the machinery so that his new company could also produce mops. Handle production followed. “It was at that time Norshel Industries started changing its customer base — from end-users to retail distributors. Also, as our company was growing the mop production end of the business, it was experiencing growth limitations due to a lack of selling opportunities in related areas, most notably mop buck-

Shown, left to right, are brothers Eric Leibowitz and Aaron Leibowitz.

ets,” Aaron Leibowitz said. “In response, Norshel formed a wholesale partnership with Dover Parkersburg, a manufacturer of metal mop buckets, wringers and trash cans.” He added that as the industry was changing from metal to more plastic products, Norshel Industries became the second master wholesaler for Continental Manufacturing, with the agreement being written on a napkin while representatives of the two sides ate dinner. “That really started Norshel Industries on the path as a master wholesaler, selling only to distributors,” Aaron Leibowitz said. “The Norshel name is derived from the first names of our parents: Norman and Rochelle. Eric and I feel very fortunate that we have had strong parents who taught us early on to be fair, work hard, and to be honest with ourselves, employees, vendors and customers. “We have worked hard to keep those ideas alive and well with our employees. Our entire team is committed to offering quick, quality and right-priced products, strictly directed at our distributors’ daily operations. We like to say, ‘Norshel stands for mops ... and a Whole$ale Lot More!’” Over the years, Norshel Industries has acquired two companies — a wholesaler in Maryland,

March/April 2020 — Maintenance Sales News — 19

Quantum Distribution, and the production end of a mop manufacturer, Powell’s Manufacturing, which was located in Washington, D.C. Those two acquisitions were incorporated into the overall operations at Norshel Industries. Both Aaron and Eric Leibowitz grew up in the family business and chose to spend their adult careers at the company. “It was around the 10th grade when I started making spring handles after school at Norshel. Our parents established a strong work ethic in their children. They made sure

we truly earned the money we made. As kids, that money came in handy when we ate pizza with our friends on Friday afternoons,” Aaron Leibowitz said. “I became a fulltime employee at the company 35 years ago, after I finished college. The business has been a big part of my life for a very long time.” The same is true for Aaron’s brother, Eric Leibowitz. “I worked in our mop shop in high school, both after school and during summer breaks,” Eric Leibowitz said.


“Like Aaron, I came back to the company after college and have been here for 32 years.”

THE FINE ART OF MANUFACTURING orshel Industries specializes in the manufacture of commercial wet mop heads and mop handles. That involves cut-end and looped-end mops that come in various cotton blends and rayon fibers. “Our mops can be used for a range of activities, from general cleaning to floor finish applications,” Aaron Leibowitz said. “We make disposable and launderable mop heads from recycled materials at our Pennsylvania facility. A large part of our manufacturing involves private label mop programs, featuring 24- to 48-hour turnaround times.” Mop customers who wish to participate in Norshel Industries’ private label program benefit by having their individual company’s name on a tag found with each mop. Information on the tag can include company name, logo and contact information, along with part number. “That way, when an end-user runs out of mops, he/she can contact the distributor who we do business with and easily refill an order,” Aaron Leibowitz said. “Our private label mop program helps Norshel Industries to build strong relaNOW TWO GREAT DEODORIZING tionships with our distributor partners, allowing them to advertise their name on TECHNOLOGIES IN ONE UNIT! our mop products in an effort to better serve their end-user customers. With a mop, a private label program is a fairly easy thing for us to do. It’s a win-win situation for all sides.” In a further effort to satisfy its moprelated customers, Norshel Industries is willing to provide very small runs, sometimes a few dozen mops at a time. “In makes sense to us to offer that type of service, especially when working with loyal customers. We try to make things as easy as possible, which includes quick lead times. That helps separate us from some of our larger competitors,” Aaron Leibowitz said. “At Norshel Industries, we can turn private label orders around in 24 to 48 hours. It helps that we have our own fleet of trucks and quality drivers.” As a mop manufacturer, having an ample supply of raw material available remains critical to success. For Norshel Activator 500 HG 1500 Hydroxyl Tornado Ozone Generator Industries, cotton-blended yarn remains the company’s largest raw material in terms of needed supply. Serious foul odors, resulting from fire and flood damage, require immediate help to alleviate. “We use some domestically-produced yarns but also import yarn to take advanSuch help is available with the use of ozone generators and/or hydroxyl air treatment systems from Queenaire Technologies, Inc. tage of quality material available from With established brands Newaire, Rainbowair and Queenaire in place, and a management team with over 30 years of the worldwide cotton market,” Aaron air quality and odor control experience, Queenaire Technologies provides various products that incorporate up-to-date Leibowitz said. “We haven’t experiozone generating technology, as well as hydroxyl air treatment, for fire and water damage restoration, and more. enced too many problems as of late when it comes to yarn sourcing. “My brother Eric has done a really good job (over the years) when it comes The Ozone Experts to global sourcing. For example, we im9483 State Hwy 37. port mop handle components from Ogdensburg, NY 13699 around the world. When it comes to the global products that we need, the recent tariff activity has affected some items. Thanks to Eric, we have made the proper adjustments.” Eric Leibowitz added: “Due to the tariff activity with China, we made the

1-877-646-9663 • www.OzoneExperts.com

20 — Maintenance Sales News — March/April 2020

years. We work hard to not only keep the people who we decision to move away from many of the products we rehave, but attract quality candidates. Even though we are a ceived from that country, and focused more on other parts of small company, we try to be fair and treat all employees the the world, including domestic manufacturers. We could see way we would want to be treated. That includes providing the handwriting was on the wall as the tariffs approached.� benefits that some companies our size don’t provide.� Along with mops, Norshel Industries also manufactures Aaron Leibowitz agreed with his brother, adding: “We hear mop handles that include either metal or plastic heads. The from our customers about how they enjoy working with our handles themselves are made of wood, metal or fiberglass. employees, whether it’s our customer service representatives Today, Norshel Industries’ manufacturing facility and helping them on the telephone, warehouse people greeting warehouse are located in Croydon, a suburb of Philadelphia. them at the back door or our drivers who make the deliveries. With over 80,000 square feet of storage space within minutes We remind our employees that they are, indeed, the face of of the Interstate 95 corridor, Norshel is centrally located bethe company, and they have responded well over the years. tween the metropolitan areas of New York City and Wash“Having knowledgeable sales and customer service peoington, D.C., allowing the company to cover the ple on hand to answer questions from our distributor cusMid-Atlantic region with next-day delivery. tomers, for example, is key to getting the proper products in “As both a manufacturer and master wholesaler, a big advantage we offer customers within our region is the ability to deliver products with our own trucks, at a low pre-paid delivery minimum,� Aaron Leibowitz said. “Our location helps us get products quickly and efficiently to one of the most populated regions of the country. Our core area is the East Coast, although we can ship to anywhere in the country.� “A great advantage we have is our ability to send the products that we produce on the same truck with our wholesale products. As a company, we are fortunate to be located in this area of the country and enjoy such a good distributor client base,� Eric Leibowitz added. “There are a lot of buildings in our service area that need to be cleaned on a daily basis. We offer the products to meet that great and consistent need.� On the manufacturing side, officials at Norshel Industries continue to push for greater automation in an effort to improve production efficiencies and product consistencies. “Over the years, we have gone from manual sewing and yarn cutting operations — where you would have to roll out the raw material and cut it with a round hand-cutter — to designing our own cutting equipment and automatic sewing machines,� Aaron Leibowitz said. “That has improved our operations in many ways, making for more consistent, top-quality mops. Au       tomation also helps new employees to step in and become up-to-speed in a shorter period of time. Our warehouse is also now completely barcoded and largely paperless.� Norshel Industries employs approximately 35 people who take care of a variety of tasks in an effort to meet the different needs of customers, according to Eric Leibowitz. That includes employees who work in sales, customer service, accounts receivable and accounts payable, manufacturing, warehousing and truck drivers. “They all play key roles in making Norshel successful. That has been true for the past 50 years,� Eric Leibowitz said. “We hear from other businesses that it’s difficult to find good employees. Norshel Industries has been fortunate over the





the hands of end-users. Like any situation, you must have the right tool for the job.�

AN EVER-CHANGING INDUSTRY long with being a manufacturer and importer, Norshel Industries is also a master wholesaler, stocking thousands of related janitorial products from the industry’s leading manufacturers. That includes mop buckets, sweeps, corn brooms, dust mops, wet floor signs and maid carts. Wholesale customers comprise of janitorial supply, food service, institutional, hardware, construction, automotive, packaging and health care distributors. Norshel Industries’ wholesale products are used at just about any away-fromContinued on Page 37







      March/April 2020 — Maintenance Sales News — 21

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AFH Paper Executives Discuss

ay’s y’s Product P s,, s y T Toda a y’s ts t C O u ties ies Challenges & Opport tunit unit t tu t tiies By Harrell Kerkhoff, Maintenance Sales News Editor

Challenges and opportunities remain plentiful for those companies involved with the commercial/away-from-home (AFH) paper towel, tissue and wiper marketplace. That is especially true in wake of the current COVID-19 (coronavirus) outbreak.

Paper company executives recently interviewed by Maintenance Sales News Magazine discussed what is new within their organizations, as well as what to expect in the near future for the overall AFH paper business.



roviding the right mixture of products and services to best meet the changing needs of various AFH market segments remains a key priority at Kruger Products. The ultimate objective at the company is to help its distributor base meet both AFH cleaning and end-user consumption requirements found in today’s marketplace. “Kruger has been in the paper business for over a century, and remains dedicated to the towel, tissue, napkin and supporting dispenser space both now, and into the future,” Kruger Products Senior Vice President & General Manager of AFH John O’Hara said. “The company has a very large support staff in place for distributor sales representatives to depend on, along with online tools to help improve the sell-through process as it relates to our distributors and end-users — all in the effort to provide the right solutions. John O’Hara Kruger Products “As a company, there is a strong focus on providing premium products based on the strength of Kruger’s through-air-dry (TAD) roll and folded towels, as well as supportive dispensers. There will also be new products and exciting brand developments from Kruger to be unveiled during this year’s ISSA Show, in Chicago, IL.” The current selection of paper/tissue, soap and dispenser products from Kruger Products, meanwhile, is designed to meet the different demands found among jan/san end-customers, according to O’Hara, from those people in charge of premium restaurants to schools, office buildings, industrial plants, etc. That includes use of the company’s Titan® Bold towel and tissue dispensing line, which is part of Kruger Products’ Ultimate Washroom® Collection. Capital investment has also been a major priority for officials at Kruger Products over the past several years, and that direction of growth continues. It was announced by the company in August 2018 that it was investing approximately $570 million to build a new, state-of-the-art tissue plant in Sherbrooke, Québec, “featuring Canada’s largest and most modern through-air-dry (TAD) machine.” The project is expected to create more than 180 jobs in the region. The plant, which will be adjacent to an existing facility of the Kruger Group, will produce, at maturity, approximately 70,000 metric tons per annum of bathroom tissue and paper towels, according to Kruger Products. That will enable the company to increase its offering of ultra-premium and innovative tissue products. 28 — Maintenance Sales News — March/April 2020

While Kruger Products has been operating a TAD machine at its Memphis, TN, plant since 2013, Kruger’s “TAD 2” machine will be the first of its kind in Québec, according to the company. “Construction is progressing on time and on budget. It’s a major project for us,” O’Hara said, “and will provide much needed tonnage for the entire company — helping with both Kruger Products’ at-home and away-from-home business. We plan to use that tonnage to pursue the premium space within the market, featuring high-quality paper products.

“We always want to be out there, in the field, with our distribution partners, helping end-users find the best solutions for their AFH work environments.” — John O’Hara, Kruger Products

“With the current capital expansion taking place at Kruger, our company’s focus for 2020 centers around stability and sustainability. It involves our supply chain as well as building up our converting operations. When our added tonnage comes online from Sherbrooke, Kruger Products will have the added fuel needed for future growth.” That is not to say, however, that company officials are dismissing various challenges taking place within the AFH paper and jan/san marketplaces — both in North America and on the global stage. One major obstacle is the COVID-19 (coronavirus) outbreak, and what influence that will have on AFH facilities. “If you asked me two months ago, I would have been very optimistic about the overall outlook of the paper/tissue market segment, but concerns are now growing over coronavirus, and what influence it will have on various economies and AFH venues,” O’Hara said. “We are all hopeful it won’t cause significant headwinds throughout 2020.” The coronavirus outbreak aside, O’Hara reported on a trend he has noticed within the AFH paper marketplace that is influencing various product segments. “There continues to be growth at both ends of the market, involving premium and value spaces. Those areas are growing at the expense of the middle (level of products), which is getting squeezed,” he said. “Subsequently, there does not seem to be a lot of paper availability right now at either the high end or value end of the market. The availability of paper for the middle is better. “Much of today’s investment (within the paper segment) has been focused on the high-end of the market, and not just for AFH. That is also true for at-home (paper). I would expect to see some inflation take place at the bottom end of the market, as there doesn’t seem to be a lot of supply right now for that space.”

Although fluctuations in market conditions and business trends are ever present, there are certain areas a company can focus on to help differentiate itself from the competition. One such area is customer service. “For us, our experienced and knowledgeable sales force has enabled Kruger Products to help customers in many different ways,” O’Hara said. “We always want to be out there, in the field, with our distribution partners, helping endusers find the best solutions for their AFH work environments.” Adapting to changes being experienced within the distribution channel is also important, O’Hara added. That includes growth in e-commerce. “As a manufacturer, it’s important to be mindful of alternative distribution paths, while making sure we have a product portfolio that best supports both our distribution partners and end-user needs, regardless of how they want product to flow to them,” he said. Environmentally friendly products and sound sustainability practices are two other essential parts to conducting business in today’s AFH paper marketplace, according to O’Hara. “This is an area that I don’t think is too much of a differentiator today between competitors, but rather a foundational requirement of any portfolio in the paper space,” he said. “Kruger has always been a leader in sustainability within the marketplace. We have many third-party certifications to reinforce that statement. They include UL ECOLOGO, FSC® (Forest Stewardship Council) and Rainforest Alliance. “At Kruger Products, sustainability plays a key role in our corporate strategy. It remains one of the pillars of our business, and a main focus as it relates to our corporate social responsibility.”


Contact www.krugerproducts.com/afh for more information.


The von Drehle Corporation is a vertically-integrated company with three paper machines and two mills, four converting facilities spread across the U.S. and Blue Ridge Molding, the company’s injection molding facility that manufacturers several of von Drehle’s dispensers. Many of its products are Green Seal-certified, and the company is a member of both the U.S. Green Building Council and the Green Hotels Association. The von Drehle Corporation is also an approved supplier for the EPA’s Comprehensive Procurement Guideline (CPG). “Only 100 percent recycled paper is produced from von Drehle’s three paper machines,” Cannon said. “Officials at von Drehle also look to partner with suppliers that focus on ‘green’ as it relates to their own manufacturing processes.” Product development is another focus point at the von Drehle Corporation, she added. The company is currently building upon its Transcend® Controlled-Use Towel and Tissue Dispenser Line, which was introduced in 2018. Later this year, hand care dispensing is expected to be part of the Transcend® line, which will include soap, hand sanitizer and industrial hand cleaner options — all in an effort to further help the company’s distributor base provide more solutions for end-users. “We have used the tag line, ‘From wall to stall,’ when discussing our coordinated towel and tissue dispensers through the von Drehle Transcend® brand,” Cannon said. “However, in many restrooms, the soap dispenser is not coordinated with other dispensers. We are changing that within the Transcend® line, helping distributors — and their end-user customers — provide better hand care options.” von Drehle officials are also looking forward to completing work, later this year, on the Transcend® controlled-use electronic dispenser, which will round out the Transcend® product line. In development for several years, the electronic version will have all the same features and benefits as other Transcend® towel and tissue dispensers. That includes a choice of three colors (white, stainless finish and black), and a patented locking mechanism featuring a dual-locking function, where either keyless push-button access or key access is available. “During the development of the Transcend® electronic dispenser, we have incorporated all of the best benefits from our past electronic dispensers, while adding some totally new features — making for one sleek and stylish product,” Cannon said. “Now that the Transcend® program is firmly in place, von Drehle strives to maximize that brand, while helping our distributor customers become accustomed to, and proficient at, selling controlled use/proprietary systems.” Another major objective for 2020, she added, is to enhance von Drehle Corporation’s customer-driven culture that includes continued product development and advanced training programs — for the benefit of both von Drehle employees and distributor sales representatives. “We take pride in being customer-focused. When you are inherently good at something, you want to continue to refine that, and make it even better,” Cannon said. “It’s important that von Drehle representatives remain easy to do business with and are ‘top-of-mind’ with our customer base. Our jan/san sales representatives are highly skilled and deeply involved with the jan/san market. That often involves working with customers as it pertains to their special requests and special needs. We truly want to listen, understand and accommodate those requests and needs. That is important to us, as well as honing in on von Drehle’s core values, developed after examining the history of our company (dating to 1974), and talking with longtime employees.

ocusing on core values, modern training practices and product development to help distributor partners better assist their end-user customers remain key objectives for the von Drehle Corporation. The family and employeeowned AFH towel and tissue manufacturer is based in Hickory, NC. “We sell towel, tissue and dispensers into the jan/san and industrial distributor segments of the AFH market,” von Drehle Corporation Director of Marketing Danielle Cannon explained. “The differentiation factor of von Drehle is based on the company’s belief in bringing value beyond just quality towels and tissue. That is achieved through a protected distribution model, a customer-driven philosophy and, ultimately, making it easier for customers to do business with us. “We continue to work hard at simplifying and streamlining our scheduling, production and selling processes as they relate to von Drehle’s portfolio of products, which includes red tape reduction. We make the entire process very clean, simple and easy for our distributors. That includes having balanced inventories on hand to fill orders in a timely manner without backordering — all for the benefit of von Drehle’s distributor base.” She added that although universal towel and tissue will always be a large part of our product mix, von Drehle representatives look to partner with distributors that focus on strategy and growth through controlled-use program selling, while “von Drehle representatives look to partner with having in place motivated and sophistidistributors that focus on strategy and growth cated sales teams experienced in, or willing to learn, system selling. through controlled-use program selling, while “Those are the distributorships that will having in place motivated and sophisticated sales teams survive, and grow, in the wake of the current consolidation climate,” Cannon said. experienced in, or willing to learn, system selling.” Helping with today’s various customer — Danielle Cannon, von Drehle needs allows distributors to better focus on current challenges taking place in the “Thanks to our dedicated operations, customer AFH paper — and overall jan/san — marketplace. That includes an aging sales Danielle Cannon force, utilization of on-line technology, succession planning and industry-wide con- service and sales teams as well as a united belief in von Drehle solidations, but also market volatility currently being experienced within the global our core values, given today’s consolidations and supply chain. The latter has stemmed, in part, from the 2020 outbreak of COVID- overall unpredictability in the AFH marketplace — we are well positioned to continue to provide customers with solutions that will allow them to enjoy future con19 (coronavirus). “(The outbreak) has brought unpredictability regarding the manufacturing fidence and growth.” Contact: The von Drehle Corporation of such items as paper and dispensers from China, and other parts of Asia, An ESOP Company, 612 Third Ave., NE, leading to a limited supply of those items from overseas,” Cannon said. “That Hickory, NC 28601. Phone: 828-322-1805. is why it’s so important we (at von Drehle) have our own paper machines in Website: www.vondrehle.com. place, and are in control of our overall paper supply.” March/April 2020 — Maintenance Sales News — 29

From Spartan Chemical: Xcelenté® Products Clean, Disinfect & Deodorize

Enjoy the fresh, clean fragrance of lavender while you clean, disinfect and deodorize with the Xcelenté® brand of products from Spartan Chemical. The lineup includes a multipurpose cleaner in concentrate, ready-to-use, and aerosol; a concentrated neutral disinfectant cleaner; a ready-to-use and aerosol odor eliminator spray; and ultra-fragrant urinal screens and commode clips. Xcelenté multipurpose hard surface cleaner is available in concentrate, ready-touse and aerosol. The phosphate-free concentrate is great for floors and other surfaces where a bright, shiny, streak-free finish is desired. The convenient aerosol and RTU Handi Spray® provide spray and wipe cleanup for stains and spills as they occur. Safe for use on a variety of hard surfaces, Xcelenté delivers a shiny, streak-free finish on any surface not harmed by water, including glass. X-EFFECT is a neutral cleaner disinfectant concentrate featuring the Xcelenté fragrance. It is specially designed to clean and disinfect high gloss floors, restrooms and other non-porous surfaces. At 2 ounces per gallon, X-EFFECT kills 99.9 percent of bacteria*** in 30 seconds. It’s suitable for cleanups per the Bloodborne Pathogen Standard. X-EFFECT kills Hepatitis C Virus (HCV), Hepatitis B Virus (HBV), and HIV-1 (AIDS Virus). ***Staphylococcus aureus and Enterobacter aerogenes With odor encapsulating technology, Airlift Xcelenté Odor Eliminator doesn’t just cover up odors, it traps and removes them from the air. The long-lasting fresh lavender fragrance neutralizes even the strongest odors, making it the perfect solution to address smoke, cannabis, urine and other complex malodors. Take control of your environment with Airlift® Ultra-Fragrant Urinal Screens. The patented design is packed with fragrance to keep the restroom smelling fresh for up to 30 days. With a two-sided design, Airlift® Ultra-Fragrant Urinal Screens prevent 99 percent of urinal splash, reducing restroom cleaning tasks. For the freshest and most impressive facility, use common scent products like Airlift® odor eliminators and Spartan cleaner/disinfectants. With a long-lasting, fragrant bloom of lavender, Xcelenté products will delight building residents and visitors throughout the day. Visit www.spartanchemical.com for more information.

30 — Maintenance Sales News — March/April 2020

From APC Filtration Inc.:

Janitized® Aftermarket Restoration Filters

Activated carbon air filters are the perfect solution for odor control. Carbon pre-filters should be used in conjunction with HEPA filters when air scrubbing and odor control is required. Janitized®, a division of APC Filtration Inc., has an extensive line of aftermarket, air scrubbing filters.

The company offers carbon pre-filters, HEPA filters as well as pleated media pre-filters for air scrubbing. A line of restoration-focussed products includes filters designed to fit Dri-Eaz and Phoenix machines. View a full line by visiting the company’s website.

Call toll free: 1-888-689-1235; Email: customerservice@apcfilters.com; or visit www.janitized.com for more information.

QuestSpecialty Air Freshener Variety Pack Sampler

From Gift Sales Company:

QuestSpecialty’s new, trendy, uniquely blended, air freshener scents are available in variety pack samplers for a limited time. These six-pack samplers feature the newest fragrances in one of three different delivery systems: Automatic Metered Air Fresheners, Manual Spray Dry Air Fresheners and Total Release Packaging (two-way valve for manual spray or fogging). The new fragrances are: LIV LAV LUV (Lavender & Pine) – An integration of two scents known for relaxation: lavender and pine. VIKING INVASION (Black Ice) – A fusion of citrus with lavender and subtle florals, along with a touch of wood and musk. BUMPKIN BASH (Pumpkin Pie) – A reminder of Thanksgiving dessert: pumpkin, vanilla and spices. COWBOY STRUT (Leather & Strawberry) – A surprisingly exciting combination of fresh strawberries and rugged new leather. WEEKEND GETAWAY (Sugared Orchid) - A delicate, sweet and refreshing blend of orange, coconut and white orchid. LEI IT ON ME (Floral Hawaiian Lei) – A reproduction of authentic Hawaiian lei flowers: orchids, plumerias, tuberoses, frangipanis and white ginger. Also new is OUT COLD SMOKE & ODOR ELIMINATOR, effective on eliminating tough smoke odors from marijuana, cigars, cigarettes and fire. Visit www.QuestSpecialty.com for more information.

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BUY 100 w/ Free re Frreight e Houseware’s Association Board Of Directors Announces The Inspired Home Show 2021 Set For March 13-16

The Inspired Home Show 2020, which was scheduled to take place March 1417, 2020 at McCormick Place in Chicago, was canceled. The association board and IHA staff are working together to measure the financial impact on the industry and the association. Once an analysis is complete, additional information regarding exhibitor refunds will be made available. The Inspired Home Show 2021 will be held March 13-16 at Chicago’s McCormick Place Complex. For information, visit TheInspiredHome.com.

March/April 2020 — Maintenance Sales News — 31

From The Bullen Companies: New

Last year at this time, The Bullen Companies released its new RX Air Care System under the Airx Laboratories brand. The program has received outstanding support and sales from its distributor partners. The new RX Air Care System is a comprehensive odor control program, from desktop to total building coverage. Odors from things like smoke, garbage and organic matter travel through the air and are often difficult to control. The products in the RX Air Care System are formulated to immediately eliminate odors and leave a pleasant fragrance note behind. RX Scentinel cabinets are designed to fit RX microcell products to disperse odor counteractant and eliminate odors. With both active and passive cabinet designs, the Scentinel cabinets can eliminate and counteract odors in a variety of situations. Using RX Microcell products, the cabinets can provide odor control for up to 60 days in some situations. All powered cabinets use D size batteries to make upkeep and service on the cabinets simple. No more stocking odd sized batteries or multiple sizes for different cabinets. n RX Scentinel Cabinets — ● Newly designed cabinet made just for RX19E microcells; ● Good for use in somewhat larger spaces such as bathrooms, conference rooms, etc.; ● The Scentinel cabinet will hold up to three RX19E microcells; and, ● One D size battery will power the cabinet for 60 days of continuous use. Packed one per box, takes one D size battery. n RX Scentinel JR Cabinets — ● No fan/passive cabinet that holds one RX19E microcell; ● Ideal for small areas where there is natural air movement, like the back of a door or in a hallway; and, ● Thirty day life of the RX19E microcells offers an inexpensive passive method of odor control. Packed 12 per case. n RX Scentinel Desktop — ● The personal size Scentinel cabinet; small and compact so it fits on your desk or in an out of the way spot; ● Uses one RX17; and,

WizKid Products Adds “Stone” To Its Lineup Of Antimicrobial Mat Colors

The WizKid Products team is excited to add “Stone,” to our lineup of antimicrobial mat colors. This unique blend combines darker brown tones with lighter highlights, to create the subtleties of natural stone. This combination will complement a larger number of modern floor colorings and textures. As expected, it will have all the benefits of our WizKid Mats, eliminating odors on the top and plenty of grip on the bottom to keep it in place. Check out our one-two solution to a cleaner restroom, at www.WizkidProducts.com.

32 — Maintenance Sales News — March/April 2020

RX Air Care System

● Continuous odor control for one month. Packed one per box, takes one D size battery. n Microcell fragrance notes for RX17s & RX19Es — ● Airicide® is best for the worst odor situations; is effective against smoke, sewage and garbage odors; the fragrance is not identifiable and is universally liked; ● Lemon is best for fish odors and smoke, creates a clean and energizing atmosphere, and is known to improve productivity; ● Mountain Mist reminds customers, employees and others of a hike in the mountains; ● Aquatic Mist is best for commercial facilities to remind people of the seashore, the ocean and fun; ● Blue Skies fragrance will bring back memories of a walk in the park on a nice sunny day; and, ● Herbal Fusion is clean, crisp and fresh, with a harmonious balance between herbal and citrus vibrancy. Herbal Fusion is widely appreciated for its clean smell. n RX Air Care Microcells — ● The RX17s are now available in Airicide, Lemon and Herbal Fusion, and are packed 12 per box, six boxes per master case; and, ● The RX19s are now available in Airicide, Lemon, Herbal Fusion, Mountain Mist, Blue Skies and Aquatic Mist, and are packed eight per box, six boxes per master case. The Bullen Companies is a manufacturer in the floor care, carpet care and odor control markets, and has been serving the janitorial supply industry since 1939. Its line of branded products include: Airx, Truekleen, Clausen, e-clean, SanoVerde, Road Off and One Up, along with hundreds of private label programs worldwide. The Bullen Companies has marked a number of industry firsts including: • First To Market - A Patented Non-Butyl Cleaner And Degreaser; • First To Market - An EPA Registered Sanitized Carpet Cleaner; • First To Market - A High Speed Polishing Crème; and, • First To Market - An Anti-Bacterial Hand Soap. Visit www.airxlabs.com for more information.

A Clearly Better Solution To Odor Control

SMART DRAIN™ combines high strength ultra-concentrated grease digesting microbes and odor control agents with a bug block to defend against fruit flies in a solid, long-lasting cartridge.

The Smart Drain cartridge is the only cartridge needed in kitchens, bars and restroom floor drains that get daily wash for No More Clogs, No More Odors, No More Drain Flies. One cartridge fits all floor drains, and lasts up to 60 days. Our Clearly Better Brand products and programs are designed to bring breakthrough technologies to market in cleaning, disinfection, sanitization, skin care, air treatment and odor control. Clearly Better Solutions…delivering products and innovative solutions that are not just better, they are Clearly Better. Contact Clearly Better at 888.770.3434 or visit www.clearlybetter.com.

Products From Queenaire Technologies

Solve Odor Issues From Fires And Floods

Serious foul odors, resulting from fire and flood damage, require immediate help to alleviate. Such help is available with the use of ozone generators and/or hydroxyl air treatment systems from Queenaire Technologies, Inc. With established brands Newaire, Rainbowair and Queenaire in place, and a management team with over 30 years of air quality and odor control experience, Queenaire Technologies provides various products that incorporate up-to-date ozone generating technology, as well as hydroxyl air treatment, to an expanding marketplace. That includes fire and water damage restoration. During a fire, phenol gas from smoke is released, resulting in foul and hard to remove odors from the air and on all exposed surfaces. Fortunately, when introduced to that environment, ozone quickly breaks down as it combines with phenol gas molecules, destroying all foul odor characteristics. When it comes to flooding, restoration professionals frequently refer to three categories to describe the type of water that causes damage (and serious odor) in a particular location: n clean or “white,” n “gray,” n and “black.” The latter category, often the most troublesome, is water that came from an extremely unsanitary source, or describes water damage that occurred several days ago, leading to potential mold and mildew growth and resulting odors. Regardless of odor intensity from fire or flood damage, Queenaire Technologies provides a variety of ozone generators and hydroxyl air treatment systems to rid facilities of those odors and help with building restoration — all in an effort to ensure a safe environment moving forward. The company, based in Ogdensburg, NY, produces and sells a variety of products that permanently destroy indoor air odors naturally — using what nature provides in the form of ozone, hydroxyl radicals and UV light. “The one characteristic that all of our products have in common is that they reproduce what happens naturally outdoors — every single day,” Queenaire Technologies Founder and President Susan Duffy said. “If there were no ozone and hydroxyl radicals in the air, there would be no way to stop unpleasant outdoor odors. “Ozone is the ‘fresh’ a person smells in ‘fresh air.’ There is nothing ‘greener.’ It’s how outdoor air is cleaned.” Ozone is present in the air being breathed every day, and has been used over the past century to purify water and eliminate a wide range of odors.

“Ozone is not used as a re-odorant, but rather totally destroys offending gases, reacting with contaminants in air, water, and on fabrics, walls and ceilings,” Duffy said. “Hydroxyl radicals, meanwhile, are formed in nature by the reaction of UV light from the sun and dissociated water vapor. Hydroxyl radical is often referred to as the ‘detergent’ of the troposphere (the lowest part of the atmosphere), because it helps destroy many pollutants.” Duffy, along with an experienced staff, oversee a wide range of ozone and hydroxyl-generated products under the following brand names: ■ Queenaire Technologies — The company’s original line of ozone-generated products, Queenaire has had great success in such markets as hospitality and property management. The line is filled with products that are easily maintained and can last in the field for 20-plus years; ■ Newaire — The brand includes products with state-of-the-art hydroxyl generator technology, as well as the Newaire Plugin, which is designed to run continuously in rooms up to 500 square feet; and, ■ Rainbowair Activators — A brand that dates to the 1970s and was purchased by Queenaire Technologies in 2002. Duffy said her staff has made significant improvements to this line, which is often used in heavy-duty industrial settings. Success stories have followed. “Our Rainbowair ozone generators are very popular with realtors, funeral homes, fire and flood restoration companies, etc.,” Duffy said. “Those three brands have provided us with a strong foundation for growth. There continues to be great demand for odor-free environments. “We are also seeing more people who are sensitive to chemicals, and thus better served by ozone and hydroxyl-generated products for odor control.” Duffy noted that her company’s products are built to last, often being used for 10 to 30 years. “Our products have a long life and are affordable,” she said. “They are not designed to be quickly discarded into a landfill. Maintenance kits are available for all of our units.”

Visit www.ozoneexperts.com or call 1-866-676-9663 for more information. March/April 2020 — Maintenance Sales News — 33

ABCO Products Corp. 6800 N.W. 36th Ave. Miami, FL 33147 USA Phone: 305-694-2226 Website: www.abcoproducts.com Products: ABCO Products is a vertically integrated, minority owned business enterprise that manufactures and markets cleaning products as well as HACCP compliant color-coded tools into the professional cleaning, food service, industrial, QSR floor safety and food processing market segments. 18

ACS Industries, Inc. See Ad On Page 2 One New England Way Lincoln, RI 02865 USA Toll Free: 800-222-2880 Email: rbeaudette@acsind.com Website: www.acs-cp.com Company Officer(s): Steven Buckler, President; Rory Beaudette, Vice President Sales & COO; Peter Botvin, Executive Vice President Products: From the company’s beginnings in 1939 as a wire sponge manufacturer in Rhode Island, ACS has grown its product offerings. It is a global organization with corporate and R&D functions in the USA and manufacturing operations in Mexico and China. Vertical integration has taken the company to five facilities with almost 4,000 employees. Its Cleaning Products Division includes hand pads, stainless scrubbers, sponges, soap pads, grill screens and grill bricks. It produces a full range of mops, brooms and brushes. Its floor maintenance line includes non woven floor pads, steel wool floor pads, sand screens and many specialty floor pads. ACS has achieved UL validation regarding 100 percent recycled material in all of its non woven hand and floor pads from post-consumer to post-industrial. 20

Aluf Plastics See Ad On Page XX 2 Glenshaw St. Orangeburg, NY 10962 USA Phone: 845-365-2200 Toll Free: 800-394-BAGS Email: info@alufplastics.com Website: www.alufplastics.com Company Officer(s): Susan Rosenberg, CEO; David Anderson, Vice President of Operations; Joe Rosenberg, Vice President of Sales; Moshe Moallem, CFO Products: Aluf Plastics is a nationwide leader in can liners, custom bags and film. It’s a WBENC-certified Women Minority Owned Business. Voted No. 1 for Disposables Supplier at the ISSA show. Recognized by Inc. Magazine as one of the fastest growing private companies in the USA. 20

Americo Manufacturing Company See Ad On Page 5 6224 N. Main St. Acworth, GA 30101 USA Phone: 770-974-7000 Toll Free: 800-241-9902 Email: info@americomfg.com Website: www.americomfg.com Company Officer(s): Leonard Shutzberg, CEO; Richard Rones, President Products: Americo is a producer of Green Seal® certified products including floor pads and utility pads. Americo also produces TrapEze Disposable Dusting Sheets, an assortment of cleaning accessories and floor matting. With more than 50 years of manufacturing in the U.S.A., Americo offers quality products to over 70 countries worldwide. 20

34 — Maintenance Sales News — March/April 2020

Avmor 950 Michelin Laval, QC H7L 5C1 CANADA Toll Free: 800-387-8074 Website: www.avmor.com Products: Founded in 1948, Avmor’s responsibility has been to provide cleaning solutions while maintaining and enhancing health and safety standards. Avmor’s products and cleaning programs promote efficient, healthier and sustainable practices that exceed performance expectations. 18

Bar Keepers Friend 5240 Walt Place Indianapolis, IN 46062 USA Phone: 317-459-5521 Email: institutional@barkeepersfriend.com Website: www.barkeepersfriend.com/institutional Products: Maker of premium-quality namebrand powder and liquid scouring cleansers, plus Spray + Foam. For over 130 years, Bar Keepers Friend (BKF) has been a trusted brand. “Once tried, always used” is the company’s motto. Now available in institutional sizes and NSF-registered formulas for expanded sales and profit opportunities for distributors. 19

Berk International LLC 400 E. 2nd St. Boyertown, PA 19512 USA Phone: 610-369-0600 Email: jberk@berkwiper.net Website: www.berkwiper.com Products: Berk International is a leading manufacturer of towel, tissue and nonwoven disposable wiping cloths. In addition to more than 700 SKUs, Berk offers private labeling, custom packaging, drop shipping, and contract converting services. Berk

Brands include CutnDry®, Eden Soft®, Chef’s Select®, PROformance®, Techwipe®, MightyWipe®, Chemwipe®, and Fitness Wipe®. 19 Bro-Tex, Inc. See Ad On Page 41 800 Hampden Ave. St. Paul, MN 55114 USA Phone: 651-645-5721 Toll Free: 800-328-2282 Email: info@brotex.com Website: www.brotex.com Company Officer(s): Arlys Freeman Products: Established in 1923, Bro-Tex converts a wide variety of paper and non-woven wiping products. Bro-Tex offers DRC, ProKnit hydro-entangled wipes, scrim, spunlace, polypropylene, dispersible (flushable) wipes, Solution Wipes wet wiping system, Fresh Start disinfectant wipes, Orange Peels Plus, microfiber, Right Rags, cloth towels and absorbents. Private label options are available. 20

Carlisle Sanitary Maintenance Products 4711 E. Hefner Rd. Oklahoma City, OK 73131 USA Phone: 405-475-5600 Website: www.carlislefsp.com Products: Commercial brooms, brushes, rotary brushes and other janitorial products. Also available are waste containers, material handling and food service products. 17 Clorox Professional Products Co. 1221 Broadway, No. 1909D Oakland, CA 94612 USA Phone: 510-271-7000 Website: www.cloroxprofessional.com Products: Full line of established brands designed for the commercial industry. 15

Delta Marketing Int’l, LLC 3 Matt Ave. Plattsburgh, NY 12901 USA Phone: 518-562-1633 Website: www.naturesairsponge.com Products: Nature’s Air Sponge is an environmentally safe odor eliminator. It absorbs and eliminates all types of odors such as from cooking, pets, paint, solvent, sewer and tobacco. 14

Diamond Glove 1100 S. Linwood Ave., Ste. A Santa Ana, CA 92705 USA Phone: 714-667-0506 Website: www.diamondglove.com Products: Provides nitrile, latex, and vinyl disposable gloves. These are medical or industrial grade gloves and FDA approved. 17

Dorden & Company, Inc. a/k/a Dorden Squeegee™© See Ad On Page 41 7446 Central Ave., P. O. Box 10247 Detroit, MI 48210 USA Phone: 313-834-7910, 313-407-7557 Email: mmfgcoinc@aol.com Website: www.dordensqueegee.com Company Officer(s): Bruce M. Gale, President/Managing Director Products: Manufacturing “The World’s Finest Squeegees™©” and made in the USA. Dorden is a contract manufacturer of floor and heavyduty commercial, industrial and specialty high quality “Not Just For Windows - Window Squeegees™©.” Dorden can seamlessly expand a customer’s product line and increase the bottom line through its “Dorden Private Label Customer-Centric Tailored Squeegee Program™©” to fit specific needs. 20 Essendant 1 Pkwy. North Blvd. Deerfield, IL 60015 USA Phone: 847-627-7000 Email: discover@essendant.com Website: www.essendant.com Products: Essendant is a wholesaler that powers its partners’ success by integrating a vast product assortment, a world-class fulfillment network and a full suite of advanced sales, marketing and digital tools. Essendant connects customers with top manufacturers in the market to offer over two million products in its portfolio. Essendant distributes janitorial and sanitation supplies, food service products, office supplies, office furniture, print and technology supplies, safety supplies and tools, welding products, industrial supplies, oilfield supplies, automotive technician tools, repair shop tools and supplies and body shop supplies. 18 Essity Professional Hygiene North America See Ad On Page 7 Cira Centre, 2929 Arch St., Suite 2600 Philadelphia, PA 19104 USA Toll Free: 866-722-8675 Email: torkusa@essity.com Website: www.torkusa.com, www.essity.com

Company Officer(s): Don Lewis, President, Essity Professional Hygiene Products: Essity’s global Professional Hygiene brand, Tork®, offers industry-leading solutions such as the award-winning Tork PeakServe® Continuous™ Hand Towel System and the new Tork Digital Cleaning Plans cleaning management software. Tork products include dispensers, paper towels, bath tissue, napkins, skin care, industrial and kitchen wipers, and loT solutions. 20

Expanded Technologies 6520 46th St. Kenosha, WI 53144 USA Toll Free: 888-654-7720 Email: expanded@expandedtechnologies.com Website: www.expandedtechnologies.com Products: Manufacturer of products designed to protect floors, reduce noise and assist in maintenance. Products include Slip-on®, Slip-over®, Wrap-around®, and CasterTire™ Floor Savers™. Clear sleeve floor protectors, multiple doorstops, safety message anti-fatigue mats and peel and stick felt pad and slider line are also available. 20 EZ Dump Commercial Inc. P.O. Box 2415 Phoenix, AZ 85002 USA Phone: 480-452-6038 Toll Free: 800-944-5011 Email: brady@ezdumpcommercial.com Website: www.ezdumpcommercial.com Products: SmartcanMax™ is a componentbased receptacle. SmartcanMax™ eliminates the struggle to remove liner bags entirely. SmartcanMax™ ships in a single pack. Comprised of a body, base and funnel, each SmartcanMax™ is backed by a 5-year no holes warranty. SmartcanMax™ Recycle is for recy-

cling. Custom colors and graphics are also available, subject to minimums. 19

F.C. Meyer Packaging 108 Main St. Norwalk, CT 06851 USA Phone: 203-644-1243 Email: marketing@fcmpackagingsales.com Website: www.fcmeyerpackaging.com Products: FC Meyer Packaging, “America’s most experienced box maker since 1907,” manufactures stock and custom food service, retail and processor folding carton packaging. The company is FSC-certified and an expert in creating sustainable packaging solutions. 19

Golden Star Inc. See Ad On Page 35 6445 Metcalf Ave. Overland Park, KS 66202 USA Phone: 816-842-0233 Email: goldenstar@goldenstar.com Website: www.goldenstar.com Products: Golden Star is a full line, vertically integrated manufacturer of professional surface cleaning tools, systems and accessories since 1908. The company offers private branding capabilities and marketing tools to better grow customers’ brands. Products include wet and dust mops, microfiber pads and cloths, dusters, bonnets, corn brooms, push brooms and hardware. 17

Gordon Brush Mfg. Co., Inc. 3737 Capitol Ave. City of Industry, CA 90601 USA Phone: 323-724-7777 Email: sales@gordonbrush.com Website: www.gordonbrush.com Products: PlateScrape, for pre-santizing dirty

plates. Hand-held brushes, scratch brushes, platers’ brushes, medical brushes, instrument cleaning brushes, applicator brushes, detail brushes, parts cleaning brushes, military brushes, block brushes, upright brushes, paintbrushes, flow-thru brushes, high-pressure brushes, strip brushes, micro-spiral brushes, abrasive brushes, spiral brushes, twisted-in-wire brushes, vacuum brushes, condenser tube brushes, paddle brushes, bore brushes, radiator brushes, spoke brushes, refrigeration and plumbing brushes, tube-fitting brushes, bowl brushes, vat brushes, janitorial brushes, brooms, squeegees, polycorn uprights, truck wash brushes, lobby brooms, dusters, cylinder brushes, bonded disc brushes, bonded flap brushes, abrasive nylon brushes, spiral round coil brushes, rotary brushes, fine filament brushes, Thunderon® brushes, dome brushes, acid brushes, power brushes, specialty brushes, hygienic brushes, mops, buffs, dressing sheets and handpads. 17

Haviland Corporation See Ad On Page 10 P. O. Box 769 - 200 S Hwy. U Linn, MO 65051 USA Toll Free: 800-325-3915 Email: squeegees@havilandcorp.com Website: www.havilandcorp.com Products: Haviland Corporation manufactures squeegees that clean from the griddle to the floor and everything in between. Squeegees are manufactured in the United States and have been since 1946. 20

Intercon Chemical Company Clearly Better Solutions See Ads On Pages 22 & 44 1100 Central Industrial Dr. St. Louis, MO 63110 USA

What You Need When You Need It Fast Track Shipping Across the US, from 3 Locations

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Contact Golden Star for more information on our full line of hard surface cleaning products. Golden Star Inc. | 6445 Metcalf Avenue, Overland Park, KS 66202 www.goldenstar.com | 816.842.0233 | 800.821.2792

March/April 2020 — Maintenance Sales News — 35

Phone: 314-504-0119 Toll Free: 800-325-9218 Email: jim@clearlybetter.com Website: www.clearlybetter.com Company Officer(s): Jim Epstein, CEO and President; Richard Schroeder, Executive Vice President Products: A full line of cleaning and maintenance chemicals for the food service, healthcare, laundry, industrial and institutional markets. Products include Opti-Pak systems, RTG (Ready-To-Go), Blue Planet green cleaners, Pro-Con systems, Clearly Better, and more. 20

Kaivac, Inc. 2680 Van Hook Ave. Hamilton, OH 45011 USA Phone: 513-868-4205 Toll Free: 800-287-1136 Email: mhard@kaivac.com Website: www.kaivac.com Products: UniVac no mop kitchen cleaning system, KaiPow degreaser. 20 Kutol Products Company 100 Partnership Way Sharonville, OH 45241 USA Phone: 513-527-5500 Toll Free: 800-543-4641 Email: sales@kutol.com Website: www.kutol.com Products: E2 hand soaps (E2 NSF-rated), E3 hand sanitizers (E3 NSF-rated), industrial hand cleaners, antibacterial hand soaps, soap dispensers, foam and liquid hand soaps (E1, E2 and E4 NSF-rated), foam and gel hand sanitizers (E3 NSF-rated), and sanitizer dispensers. 20

Lindhaus U.S.A. See Ad On Page 39 12941 Eagle Creek Pkwy. Savage, MN 55378 USA Toll Free: 800-498-7526 Email: info@lindhaus.com Website: www.lindhaus.com Products: Floor scrubbers, vacuums, floor sweepers, backpacks. 19

M2 Professional Cleaning Products LTD See Ad On Page 14 59 Talman Ct., Concord, ON L4K 4L5 CANADA Phone: 905-738-2007 Website: www.m2mfg.com Products: Manufacturer of buckets and wringers, along with a complete line of professional cleaning products including wet mops, dust mops, as well as a full line of assorted brushes and push brooms. M2 has over 40 years of manufacturing experience in the cleaning industry. 16

Magnolia Brush Manufacturers, Ltd. P. O. Box 932 - 1001 N. Cedar St. Clarksville, TX 75426 USA Phone: 903-427-2261 Email: sales@magnoliabrush.com Website: www.magnoliabrush.com Products: Full line of floor, street, garage brushes; deck, scrub brushes; floor and window squeegees; dust mops; wet mops; microfiber; galvanized pails; tubs; detail

brushes; and other assorted maintenance items. 20

Malish Corporation, The 7333 Corporate Blvd. Mentor, OH 44060 USA Phone: 440-951-5356 Email: info@malish.com Website: www.malish.com Company Officer(s): Terry J. Malish, Chairman; Jeff Malish, President & CEO; Fred Lombardi, Vice President of Sales & Marketing Products: Manufacturer of commercial and industrial floor machine brushes, including a full range of rotary brushes, foodservice/ color-coded brushes, as well as janitorial brushes. Malish recently introduced the DiamabrushbyMalish Floor Preparation System that features products for concrete prep and polish, as well as products for wood and mastic removal. 20 MidLab, Inc. 140 Private Brand Way Athens, TN 37303 USA Phone: 423-337-3180 Email: customerservice@midlab.com Website: www.midlabinc.com, www.natturaproducts.com Products: Private brand chemicals with over 600 custom-blended formulas in powders, liquids and solids. A variety of packaging choices — totes, drums, pails, gallons, quarts, convenience packets. In-house graphics for brand development. 13

Moerman Americas, Inc. 2010 Crow Canyon Place, Suite 100 San Ramon, CA 94583 USA Phone: 203-878-1414 Email: info@moermanamericas.com Website: www.moermangroup.com Products: Color-coded floor squeegees for foodservice application, dual foam blades, and single molded blades, produced in a variety of sizes from 18 to 30 inches. 18

National Chemical Laboratories, Inc. 401 N. 10th St. Philadelphia, PA 19123 USA Phone: 215-922-1200 Email: sales@nclonline.com Website: www.nclonline.com Products: SHA-ZYME™ Grease Attacking/Anti-Slip Deodorizing Bio-Cleaner, Afia™ Foaming Hand Soap Dispensing System, Afia™ Foaming E2 Sanitizing Hand Cleaner, GREEN EMERALD Dishwash Detergent, BIG PUNCH Oven & Grille Cleaner, 24/7 Extended Performance Floor Finish, BARE BONES No Rinse/No Scrub Liquifying Stripper, and DUAL BLEND Chemical Management System. 20

Nexstep Commercial Products (Exclusive Licensee of O-Cedar) See Ad On Page 17 625 Burt St. Springfield, OH 45505 USA Phone: 937-322-5163, ext.128 Email: cayleigh@ocedarcommercial.com Website: www.ocedarcommercial.com Company Officer(s): Harry Pollack, President and CEO; William J. Smith, Vice Presi-

36 — Maintenance Sales News — March/April 2020

dent of Sales and Marketing Products: Nexstep Commercial Products, exclusive licensee of O-Cedar, manufactures a complete line of O-Cedar commercial cleaning products including brooms, sweeps, brushes, wet mops, sponge and roller mops, dust mops, microfiber products, squeegees and scrapers, dusters, sponges and pads, buckets and wringers, mopsticks and handles, dust pans, and waste containers. 20

Norshel Industries, Inc. See Ad On Page 19 2933 River Rd. Croydon, PA 19021 USA Toll Free: 800-255-6677 Email: sales@norshel.com Website: www.norshel.com Company Officer(s): Eric Leibowitz; Aaron Leibowitz Products: Manufacturer of wet mops and handles. Importer and master wholesaler of a complete line of janitorial and industrial products. Servicing distributors in the jan/san, food service, educational, industrial, hospitality, construction and health care industries. 20

Paper Enterprises, Inc. 770 E. 132nd St. Bronx, NY 10454 USA Phone: 718-402-1200 Email: panagakos@paperenterprises.com Website: www.consolidatedpaper.com; www.paperenterprisesusa.com Company Officer(s): Jordan Sedler, President; Peter Panagakos, Chief Commercial Operations Officer; Ari Lewis, Vice President of Sales Products: Redistributor of food service disposables and janitorial products servicing New York, New Jersey, Connecticut, Massachusetts, Pennsylvania and Rhode Island. 20

Pro-Link, Inc. 500 Chapman St. Canton, MA 02021 USA Phone: 781-828-9550 Email: info@prolinkhq.com Website: www.prolinkhq.com Products: Pro-Link is a janitorial supply, marketing and buying organization with a nationally recognized brand of high quality janitorial products. It offers dedicated field support, training and centralized procurement. Programs available to improve business operations include sales training, management tools and sustainable cleaning, along with selling to BSCs, government and long-term care facilities. 16

QuestSpecialty Corp. See Ad On Page 31 P. O. Box 624 Brenham, TX 77834 USA Phone: 713-896-8188 Email: info@questspecialty.com Website: www.questspecialty.com Products: Manufacturer of chemicals, aerosols, liquids, powders, lubricants, hand cleaners, insecticides, herbicides, disinfectants, wipes, air fresheners and grease control. Markets include sanitary, supply, industrial, foodservice, and fleet/transportation. 20

RDA Advantage 5808 S. Rapp St., Suite 220 Littleton, CO 80120 USA Phone: 303-794-2400 Email: tracy@rdaadvantage.com Website: www.rdaadvantage.com Company Officer(s): Mark Lyle, Executive Director Products: Towels, tissue, napkins, dispensers, high and linear low-density can liners, bath rolls, wipers, food service cutlery and containers, gloves, floor pads, cleaning pads, scrubbers, mop heads, brooms, foaming and liquid hand soap, hand sanitizers, wall and counter mount soap dispensers, jan/san products, foil, film, paper and plastic bags. RDA Advantage consists of 12 redistributors and 17 warehouses across North America. RDA Advantage provides customers with local service, quality products, preferred pricing and quick delivery. Current redistributors sell national jan/san and foodservice brands, as well as RDA Advantage’s own Advantage, Vintage, Maintenance Pro Vintage and Vintage ReNature brands. 20 RJ Schinner See Ad On Page 15 N89 W14700 Patrita Dr. Menomonee Falls, WI 53051 USA Toll Free: 800-234-1460 Website: www.rjschinner.com Company Officer(s): Jim Schinner, CEO; Ken Schinner, President; Joe Siekierski, CFO/Treasurer; Tim Angers, Secretary Products: RJ Schinner is one of the largest privately-held redistributors in the United States, with over 65 years of wholesaling experience and 17 distribution centers nationwide. RJ Schinner services the foodservice, lodging, grocery, janitorial supply and office supply markets with both exclusive RJ Schinner and national brands. 20 Rubbermaid Commercial Pds. 3124 Valley Ave. Winchester, VA 22601 USA Phone: 540-667-8700 Website: www.rubbermaidcommercial.com Products: A manufacturer serving worldwide commercial and institutional markets. Product categories include foodservice, sanitary maintenance, waste handling, material transport, washroom and safety. 14 Safety Zone, The P. O. Box 85 Centerbrook, CT 06409 USA Phone: 860-767-2600 Website: www.safety-zone.com Products: Direct importer and manufacturer of supplies and devices for safety, medical and food processing applications. 16 Sheppard Redistribution, Inc. 1122 Longford Rd. Oaks, PA 19456 USA Toll Free: 888-733-4787 Email: info@sheppard-enterprises.com Website: www.sheppard-enterprises.com Products: A growth-oriented master redisContinued on Page 42

Norshel Industries: Continued From Page 21


“And, we utilize online marketing tools like Constant Contact, to keep our customers up-to-date with specials and other pertinent information.” A MILESTONE WORTH CELEBRATING s Norshel Industries begins is 50th year of operation, Eric and Aaron Leibowitz are not only proud of the company’s past accomplishments, but look forward to what the future offers.

home-facility, from the small pizza parlor on the corner, to hospitals, factories, schools and Fortune 500 office buildings. “We are very fortunate to be in an industry where the need is go great. We produce and provide products that help keep a wide variety of facilities clean and safe. That never goes out of style,” Aaron Leibowitz said. Although the act of cleaning remains a consistent process, the act of selling cleaning supplies seems ever in flux today, especially as big box stores and online retailers continue to enter the cleaning supplies marketplace. Industry-wide consolidation is another issue facing this business segment. “The rate of consolidation among distribution companies and manufacturers has been increasing over the years, which is a concern. However, our commitment to deliver quality products — time and time again — at competitive prices, has enabled Norshel Industries to continue servicing the many opportunities our valued distributors have shared with us, helping to keep our marketshare in place,” Aaron Leibowitz said. “We also continue to work with distributors to help them keep their own marketshare, as more out-of-the-area, non-traditional brick and mortar and internet options have opened to service end-users. “On the wholesale side, we take pride that Norshel Industries remains a true wholesaler. There have been ‘wholesaleonly’ companies that have started to sell to ‘both sides of the street.’ We believe many distributors have woken to the fact Rochelle and Norman Leibowitz that such suppliers are now also their competitors.” As a mop maker, officials at Norshel Industries continue “We can say that the past was good at Norshel Industries, to look for ways to expand the company’s product offerings to better meet demands. Over the years, that has included the while continued growth is being experienced today,” Eric Leiuse of microfiber products, and lately, the use of newer dis- bowitz said. “It helps that we have added top quality imported mops to our product offering, allowing us to keep pace with posable dusting materials for mopping applications. “On the wholesale side, meanwhile, there are always new other mop manufactures that have switch much of their prodproducts coming into the cleaning marketplace that we look at, uct line to imports. Also, the hard work of our staff members and provide,” Aaron Leibowitz said. “It helps that we partner has continued to build strong, dedicated and trusted relationwith great vendors that seek new items to present to the market- ships with our customer base. Expanding our sales reach, place. We also continue to add vendors, all in an effort to help meanwhile, is another area that has led to additional growth. “On the wholesale end, Norshel continues to partner with our distributor customers remain competitive as they look to promany smaller- and medium-sized manufacturers that are willvide end-users with new time- and money-saving options.” Marketing at Norshel Industries comes in many forms. It ing to listen to customer needs, helping those manufacturers includes what Aaron and Eric Leibowitz described as an easy- grow their product lines.” to-use Norshel website, allowing customers to place orders and find their specific account histories. “Our customers can find information on all of our products, which they can share with their end-user customers. And, we offer a separate distributor website with similar features to ours, at a very low entry price,” Aaron Leibowitz said. “This especially helps our smaller distributorship customers that are challenged with resources and time constraints, but are still facing competition from internet sellers. We have presented them with this tool (distributor website offering), helping them better compete online.” Norshel Industries also offers two traditional print catalogs — one that focuses on the company’s primary manufactured and floor care items, while the other is Norshel’s wholesale catalog that includes private label options, helping distributor Adhesive-backed Grippy Mat is the PROVEN customers present the latter catalog as safe floor solution. their own. • Eliminates risks that trigger slip, trip and “A quarterly sales flyer is also sent by fall liability claims Norshel Industries that can include man• Rolls out to create perfect walk-off coverage ufactured and wholesale items at special discounts. We use the flyer as well to in• Withstands extreme traffic for 3–6 months troduce new items,” Aaron Leibowitz • Easy to maintain — clean with the rest of said. “The flyer can be private labeled for the floor using a vacuum, wet vac, floor our participating distributor customers, scrubber or carpet extractor with retail pricing added for them to send to their end-user customers.

Aaron Leibowitz added that Norshel Industries is looking to expand its sales territories in 2020, as the company strives to remain a preferred supplier for those customers that have, or are, consolidating. “We see overall growth ahead in 2020 for our company, similar to the past 50 years,” he said. To celebrate the company’s 50th anniversary, Norshel Industries is rolling back to some promotional mop pricing that was offered in 1970. The company will also host a party later this year for customers, vendors and employees. “It is due to our loyal customers and dedicated employees that Norshel Industries gets to celebrate its 50th anniversary,” Aaron Leibowitz said. “Like any business, hard work, good people, dedication to customers and the quality products we provide have allowed our business to succeed after all those years. Making sure we keep up with technology and industry trends has also been important, as well as getting orders shipped right and on time — time after time.” Eric Leibowitz added that long-standing and solid relationships, built between his company’s sales/customer service teams and distributor customers, has also allowed Norshel Industries to flourish over the past five decades. “It has helped that we treat manufacturing today the same way we treat wholesale, in that it’s important to get orders out quickly,” he said. “When Norshel Industries began decades ago, it was common to have a two-week lead time as a manufacturer. Now, today’s business dictates that lead times must be much quicker for manufacturing, similar with what is common in wholesale. “Receiving ‘just in time’ inventory is very important for our distributor customers that purchase Norshel Industries’ mop products. It allows them to have less inventory on hand at their own warehouses, saving those customers money. Especially in our metropolitan service areas, the cost of space is at a premium. If we can help our distributor customers turn their goods quicker, and help them use their space more efficiently, we, at Norshel Industries, can save them money. In return, those customers are more likely to continue doing business with us and appreciate our efforts.” Contact: Norshel Industries, Inc., 2933 River Road, Croydon, PA 19021. Phone: 800-355-MOPS (6677). Website: www.norshel.com.




GRIPPY MAT WORLD'S FIRST ADHESIVE-BACKED MAT. Add Grippy Mat to to your line! Call 1-800-328-2494 or email xdistributor@newpig.com

March/April 2020 — Maintenance Sales News — 37

Lindhaus Adds New Backpack Vacuum To Scrubber, Vacuum Equipment Lineup Lindhaus features a world-class line of cordless cleaning equipment. This includes the LB-4 Backpack vacuum, in both Lithium-ion cordless and electric versions. The LB-4 L-ion Backpack completes the Lindhaus trio of Lithium-ion cleaning equipment. Lindhaus also offers its LS-38 vacuum/sweeper and its LW30 Scrubber/Dryer. All are available with the interchangeable 36V- 6Ah L-ion battery pack.

This battery flexibility allows users to conveniently interchange batteries within the Lindhaus line of cleaning equipment for top to bottom cleaning, without the hassle of a cord. Lindhaus L-ion batteries charge in 90 minutes. Facilities with multiple L-ion products can clean almost endlessly, without ever worrying about cords or charging downtime. Cords have always been a hassle, and even worse, a dangerous tripping hazard. Cutting the cord also increases productivity. Cordless cleaning equipment frees the user to be more effective, untied from the limits of the cord. Freedom of movement equals faster cleaning, and now it’s 3X faster with the Lindhaus trio of L-ion equipment which includes: • LW pro L-ion Scrubber/Drier; • LS 38 L-ion Vacuum/Sweeper/Shampooer; and, • LB-4 L-ion Backpack Vacuum.

LB-4 L-ion Backpack Vacuum

The LB4 is the lightest battery backpack vacuum in the world, at only 10.3 pounds. This machine has been designed to be the most comfortable backpack vacuum ever! Not only is it the world’s lightest, but every detail has been worked out to achieve perfect balance for the user, while improving range of motion and reduce workplace injuries. Designed with seamless dimensions and low weight, combined with the comfort provided by the padded and transpiring backrest and the fully adjustable padded straps, the product allows many hours a day of use without stress to the operator. Studies have shown that backpack vacuum operators rarely have the equipment adjusted properly for optimum weight distribution. Lindhaus teamed with the Marsu• LW pro L-ion • LS 38 L-ion • LB-4 L-ion pial Gear company to utilize the latest harness Scrubber/Drier Vacuum/Sweeper/Shampooer Backpack Vacuum. technology to ensure proper adjustment. This machine has been designed (in detail) to achieve high performance, large bag capacity, highest level of filtration even with LW pro L-ion Scrubber/Drier extremely small dimensions, and low weight. With over 30 minutes of run time on one For hard floor cleaning, the Lindhaus LW pro L-ion is the perfect machine for cleaning charge, the LB4 is ready for large cleaning tasks. surfaces, ranging from the roughest to the most deliThe LB4 is also the most versatile backpack vacuum ever, featuring: cate. Its versatility, along with the low-profile base • Carpet Shampooing With The Encapsulation Cleaning System — The LB4 Electric (only 5.5 inches) and sleek upright body, make it ef- can be equipped with a kit, including the electronic power nozzle Lindhaus PB12e, a flex L-ion base fortless to use. hose and a telescopic wand, both electrified in order to transform the vacuum cleaner into Dual suctioned squeegees instantly dry the floor per- a powerful carpet cleaner for any kind of carpeting. In seconds and with no tools, the intefectly, allowing immediate use. The cleaning compo- grated DCS (Deep Cleaning System) converter can be nents, squeegees and roller can be easily removed for a installed to convert the PB12e into a very effective enquick rinse after using the machine. Cord-free operation capsulation carpet cleaner, thanks to the mechanical acand perfectly dry floors make this the safest machine tion ensured by the high-speed brush roller. Lindhaus’ for cleaning occupied spaces, such as 24-hour conven- ecological detergents are available for shampooing and ience stores/restaurants and retail stores. Cordless spot cleaning carpets and rugs; means no limits. • Easy Transformation Into A Canister Vacuum The LW pro L-ion has no restrictions when it comes Cleaner — The LB4 is a multifunction machine, thanks to the quick cleaning of any hard surfaces: marble, to its sleek design and compact dimensions. It’s perfectly wood, ceramic, resin, laminate quartz, etc. adaptable to be a canister vacuum cleaner. Simply reThe brush pressure is adjustable. A large selection move the shoulder kit and attach four pivoting wheels of brushes or abrasive disks are available to handle any (optional). The end-user now has a pull behind canister type of job, from delicate to difficult. With a 20-minute vacuum that follows the operator effortlessly. A convenrun time, end-users can clean over 1,000 square feet ient handle is placed on the top of the machine to transbefore changing batteries port it or park it vertically; • Ideal For Any Floor — Powerful, silent and super LS 38 L-ion Vacuum/Sweeper/Shampooer handy, it’s equipped with the patented standard Lindhaus A new and innovative machine unique to the industry, LS38 combines the mechanical M28R universal brush. The suction is perfect at 360°, strength of two high speed counter-rotating rollers “twin force”, which rotate at 2000 RPM, and the central bristles are self-cleaning. For delicate providing sweeping action over the entire machine width. Combined with a new high-effi- flooring, there is also as self-polishing pad with natural ciency suction motor, the LS38 is a powerful deep cleaner. felt (optional); and, The patented drive system allows the counter rotation • Blower — The strong suction, especially from the of the brush-rollers with a single belt. This provides ultielectric version, can also be used for its blowing funcmate quietness and maximum reliability, without the lack tion. It just requires an optional kit that concentrates of dependability of planetary and orbiting gears. the outgoing air of the motor. Using a hose for suction The LS38 was constructed with the professional mainand one for blowing, the machine can blow and suction tenance worker in mind. Designed for improved durabilsimultaneously. ity and reduced maintenance, including metal bearing supports, this machine is built to survive the rigors of the commercial world. Down to the smallest details, features include: • Anti-marring bumpers; • Swivel joint that provides a precise steering effect; • Soft start circuitry and overload electronic controls; • Adjustable front gate to collect large size objects; • Easily converts to shampoo carpet; and, • Runs up to 50 minutes on one charge.

Contact Lindhaus USA at


38 — Maintenance Sales News — March/April 2020

www.lindhaus.com info@lindhaus.com

New Designs • Increased Productivity • More Competitively Priced!

LW Professional Line Ultra Compact Scrubber Drier Over twice the working capacity of competitors 50% longer run time per tank 50% increased productivity over competitors Over 10 times more productivity than a mop and bucket Fill ‘n’ Go Cordless Technology

LS 38 L-ion / LS38 Electric Mini Multifunction Vacuum/Sweeper

Ideal For All Hard Floors Incredible Eþ%!*cy On Carpets Adjustable Intake 50-Minute Run Time

LB4 L-ion Backpack vacuum cleaner Tool-Free Maintenance World Lightest Battery Backpack Vacuum 10.8 lbs. with Battery

Lindhaus Lithium-ion Batteries Dry Shampoo/Encapsulation Conversion Kit Available

Vacuum over 8,000 sq. ft. of ý++./ on a single charge Easily converts to Pull-Behind Canister

Lindhaus Professional Line Heavy Duty Multifunction Upright Vacuums

800-498-7526 E-Mail: info@lindhaus.com Web Site: www.lindhaus.com Serving The Industry For 30 Years

Intercon Chemical’s Hospital Grade Pure® Hard Surface Disinfectant Added To The EPA List N: Disinfectants For Use Against SARS-CovV-2, Based On Efficacy Against Human Coronavirus

Features of Pure® Hard Surface Disinfectant include:

How it Works: Pure® Hard Surface disinfectant is a hospital grade cleaner and disinfectant, yet has a level IV toxicity rating - the lowest toxicity rating available from the EPA. It does not contain any harsh toxic ingredients like bleach, alcohol, quaternary ammonium compounds or hydrogen peroxide, which means it is safe to use around babies, pets, and the elderly— as well as health professionals, facilities managers and others who want and need low toxicity – on food surfaces, pacifiers, bottles, toys, pet food bowls and chew toys, walkers, bed rails, medicine containers, and more – without a rinse. Pure is also environmentally friendly, and unlike disinfectants which must remain on surfaces for 10 minutes before being wiped off, has an efficiency of 30 seconds and remains active on hard surfaces for up to 24 hours.

What It Works On: Pure® Hard Surface disinfectant is non-corrosive, non-flammable and approved for use on food contact surfaces (like countertops and cutting boards), door handles, light switches, computer keyboards and even on children’s toys and pacifiers. For the past six years, the disinfectant has been used by cruise lines, hotels, restaurant chains, schools, airports, train and bus stations and other public venues to eliminate influenza, human coronavirus, Norovirus, MRSA, e.Coli, Hepatitis B, RSV and others.

S PLASTIC DUSTPANS • 14 Colors Available • Large 12-inch • Small 7-inch Clip-On Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

40 — Maintenance Sales News — March/April 2020

Where and How to Buy: The product comes in three-ounce TSA-approved travel-size bottles as well as quart, gallon and 2.5-gallon containers for home and commercial use. Pricing is competitive with other commercial ready-to-use formulations. For complete information and FAQ’s visit www.clearlybetter.com.

The 15 Most Germ Infested Surfaces In Homes

Intercon Chemical offers the following list of areas to focus on when it comes to wiping down surfaces in the home/business to stop the spread of disease. We are all being hyper vigilant about wiping down surfaces to stop the spread of COVID19. Do you know what the top 15 germiest surfaces are? Toilet seats don't even make it into the top 15, according to new research from NSF International. Scientists swabbed 30 surfaces in 22 homes - 660 tests in all - to gauge levels of yeast, mold, coliform bacteria (including salmonella and E. coli) and staph germs like those that can cause dangerous MRSA infections. Some may be obvious while others are not: 1. Toothbrush handle; 2. Coffee makers; 3. Cell phones; 4. Pet food bowls; 5. Computer keyboards; 6. Faucets; 7. Handles/door knobs; 8. Cutting boards; 9. Xbox controls; 10. Light switches; 11. Outside and inside of the refrigerator (especially surfaces that have come into contact with raw meat); 12. Purse handles; 13. Shower Curtain/door; 14. Toiletry kits/make up bags; and, 15. Shower/tub. To clean and disinfect surfaces, Intercon recommends Pure Hard Surface disinfectant on all surfaces. It has the lowest toxicity rating from the EPA and is proven to kill germs in seconds.

Performance Plus Ammonia Free Glass & Surface Cleaner

Performance Plus Ammonia Free Glass & Surface Cleaner is a ready to use, blue cleaner that delivers a shiny, streak-free finish on glass, mirrors, and other surfaces not harmed by water.

Just spray on and wipe off. Performance Plus Ammonia Free Glass & Surface Cleaner is equally effective when applied in spray, wipe or squeegee operations.

Check out the NEW & IMPROVED line of Performance Plus Liquid Cleaners at www.performance-plus.com.

Airx Spray N Go Disinfectant & Odor Counteractant

Benefits • 99.9 percent effective in 5 seconds against Staphylococcus aureus (Staph), Klebsiella pneumoniae *. • Most bacteria disinfected in 2 minutes dwell time*, dwell time of 5 minutes to kill COVID-19. • A proven sanitizer on soft surfaces *. • Cleans and disinfects hard non-porous surfaces. • Cleans tough stains. • Hospital use germicidal cleaner *. • Eliminates odors leaving surfaces smelling clean and fresh. * see full efficacy data for claims

Spray N Go is a Surface and Sub-Surface odor control product. One of the shortest dwell times for disinfection available at 5 minutes for the Norovirus (same dwell time for COVID-19).

The ACS Maroon FPP

The ACS Maroon FPP is a chemical-free stripping pad. It is an alternative to using a black pad and stripper to take the finish off the floor prior to re-coating the floor with new finish. “Used with or without water, the ACS Maroon FPP provides a ‘green’ solution to stripping the floor. Green, because you will not be introducing stripping chemicals, and the non-woven fibers are 100 percent recycled,” said ACS. Thin Line pads are 3/8-inch thick and are packed 10 per case. Use with 175 – 350 RPM machines. For more information, visit www.acs-co.com.

K 20 Lb. PARA BLOCK • With Hook, Or Bag, Or Both

BUY 100 e re Frreight w/ Free Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

For more information on Airx Spray N Go, please email info@bullenonline.com, or call us at (610) 534-8900.

The Dorden Squeegee Warehouse is fully stocked with our Direct From the Belgian Factory “Moss” Squeegees. We invite you to contact us regarding the purchase of these items in Container or Less Than Container quantities. Belgian “Moss” Squeegees are available with Plastic Frames and Standard Threaded Sockets. Our Belgian “Moss” Metal Frames accept all Handles with the Universal Socket. For customer convenience we also offer threaded adapters for use with Standard Threaded Handles. Remember - Dorden produces a Complete line of Floor Squeegees in our Factory in Detroit, Michigan. Several configurations are available for every budget! Inquiries invited.

For more information contact DordenSqueegee @ 1-313-834-7910. Also, see many of our items online: wwww.DordenSqueegee.com Made in Michigan! Made in USA!

March/April 2020 — Maintenance Sales News — 41


Many different Eco-Friendly products in water-soluble pouches. Find out at:

www.meterpak.com meterpak@bellnet.ca (905) 624-0366

National Hardware Show® Announces New Show Dates For 2020

The National Hardware Show® (NHS) has announced that the event will now take place on September 1-3, 2020 at the Las Vegas Convention Center in Las Vegas, NV. “We know how important the National Hardware Show is to our customers’ business, and it is our top priority to provide a place where the hardware and home improvement industry has the ability to come together and allow business to continue,” said Randy Field, group vice president, Reed Exhibitions. “Therefore, we will be holding the National Hardware Show September 1-3, 2020. We believe this is the right decision for our customers and the industry in general, which is a vital part of the supply chain for manufacturing and distribution Products: Member-owned, national sales Food Service Suppliers: of products.” and marketing organization for independent Continued From Page 36 Field continued, “We are workdistributors of jan/san, industrial packaging, ing with our partners to find solutributor of paper products, janitorial, indus- foodservice and safety products and equiptrial and foodservice supplies. Serving the ment. The United Group’s mission is intions to logistical and operational Mid-Atlantic and greater Cleveland, OH, creased market share and profitability for issues that may arise. We are here regions. 18 members and suppliers with strong, mututo help, but ask for their patience ally-beneficial partnerships. 19 as we ensure all of our customers Spartan Chemical Company, Inc. are taken care of. With that in 1110 Spartan Dr. Universal Business Systems mind, our customers should make Maumee, OH 43537 USA See Ad On Page 25 sure to change hotels, flights and Toll Free: 800-537-8990 185 Industrial Pkwy., Suite J any other arrangements.” Website: www.spartanchemical.com Somerville, NJ 08876 USA For more information, and to stay informed on the latest updates, visit nationalhardwareshow.com.

MAINTENANCE SALES NEWS ADVERTISERS’ INDEX ACS Industries, Inc. ...............................2


Americo ...................................................5

New Pig..................................................37

Aluf Plastics...........................................11 Bro-Tex, Inc...........................................41 Bullen Companies, The ........................12 DDI System .............................................9

DordenSqueegee ...................................41

Gift Sales Company........................40, 41

Golden Star ...........................................35 Ha-Ste Manufacturing, Inc..................40

Haviland Corporation..........................10

Intercon Chem./Clearly Better......22, 44 J&M Technologies ................................13 Kruger Products ...............................3, 43

M2 Professional Cleaning Products....14 Newaire (Queenaire Technologies)......20 Nexstep Commercial Products ............17 Norshel Industries ................................19

QuestSpecialty Corporation ................31 RJ Schinner...........................................15

Sörbo Products .....................................21

Tork..........................................................7 Universal Business Systems .................25

von Drehle .............................................27

WizKid Products ..................................16

42 — Maintenance Sales News — March/April 2020

Email: customerservice@spartanchemical.com Company Officer(s): Stephen H. Swigart, Chairman of the Board; John W. Swigart, President; James R. Lenardson, Director of Flight Operations; Justin W. Black, Treasurer; Bryan N. Magnum, Vice President of Sales; David N. Reed, Vice President-National Accounts; William J. Schalitz, Vice President, Research & Development; John Roemer, Vice President of Supply Chain Management; JP Little, Vice President of Information Technology; and Cali E. Sartor, Vice President of Marketing and Advertising Products: A formulator and manufacturer of sustainable cleaning and sanitation solutions for the industrial and institutional markets since 1956. A U.S. employer, Spartan manufactures products from its state-of-theart manufacturing facility in Maumee, OH, and sells both domestically and internationally through a selective network of distribution. Its chemical products and services are used in building service contractor, education, healthcare, food service and processing, lodging/hospitality, and industrial markets. 20 Triple S 2 Executive Park Dr. N. Billerica, MA 01862 USA Phone: 978-667-7900 Email: info@triple-s.com Website: www.triple-s.com Company Officer(s): Eric Flinton, President; Jim Keough, Vice President of Marketing; Sandra Moscillo, Vice President of Supplier Relations and Operations Products: Triple S is a member-owned national distribution service and logistics company that provides facility maintenance solutions to healthcare, education, commercial, retail, government, and building service contractor markets. 20 United Group, The (TUG) 100 S. Pavilion Cir. West Monroe, LA 71292 USA Phone: 318-387-9676 x209 Email: sbrodie@unitedgroup.com Website: www.unitedgroup.com

Phone: 908-725-8899 Email: synergysuite@ubsys.com Website: www.ubsys.com Company Officer(s): Chris Raffo, President; Ed Raffo, Vice President Products: Universal Business Systems’ complete distribution software solution, Synergy Suite, features an ERP system powering everything from back-office operations to warehouse management. Seamless integration features eCommerce with up-to-date pricing and product content, live customer and sales data analysis, and real-time CRM/account management tools. Cloud optimized and mobile friendly for 24/7 access. 20

Whisk Products, Inc. 130 Enterprise Dr. Wentzville, MO 63385 USA Phone: 636-327-6261 Email: whisk@whiskproducts.com Website: www.whiskproducts.com Products: Hand care products such as hand soap, foaming hand soap, and instant hand sanitizers. 19 Zenex International 1 Zenex Cir. Bedford, OH 44146 USA Toll Free: 866-217-5100 Email: orders@zenexint.com Website: www.zenexint.com Products: Zenex International is a manufacturer of chemical formulations, personal care products, industrial wipes and aerosols. 19

Zephyr Manufacturing Company, Inc. 200 Mitchell Rd. Sedalia, MO 65301 USA Phone: 660-827-0352 Email: info@zephyrmfg.com Website: www.zephyrmfg.com Company Officer(s): R.J. Lindstrom, President Products: A one-stop source for industrial, institutional and sanitary cleaning tools including wet mops, dust mops, brooms, brushes, handles, mopsticks, sponges, frames, microfiber and squeegees. 20


As the leader in the away from home market, Kruger Products’ towel, tissue, napkin products and dispensing solutions provide the right balance of quality, performance and cost effectiveness.

1.800.665.5610 krugerproducts.com/afh © 2019, ® Registered and ™ Trademark of Kruger Products L.P.

Eliminates Human Coronavirus in 30 Seconds*

Disinfectant with PURE Hard Surface *Refer to product label


Profile for Maintenance Sales News

Mar/Apr 2020 Maintenance Sales News Magazine  

Pro-Tex-All Industrial Supply & Cleaning Solutions: Evansville, IN, Jan/San Distributor Celebrates 100 Years Of Operation • Celebrating 50 Y...

Mar/Apr 2020 Maintenance Sales News Magazine  

Pro-Tex-All Industrial Supply & Cleaning Solutions: Evansville, IN, Jan/San Distributor Celebrates 100 Years Of Operation • Celebrating 50 Y...