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DefinitionExampleStructuralStructureofcareisafeatureofahealthcareCostbasedperformancemeasurescanbecalculatedasasimplecostperunitofoutput Thechosenmethodshouldthenbeappliedconsistently.degreegrantingcourse.PerformancemeasurementtechniquesPerformancemeasurementcanhelpidentify priorityquestionstobeaddressedbyevaluations,informingisionsaboutallocatingevaluationresourcesEvaluationfindingscanclarifywhatindicatorsare predictiveofanactivity’ssuccessandshouldbetrackedinperformancemeasurementTypesofMeasuresResponsive:Theylinktoinputsthatcanbecontrolled andadjusted,andPREFORMANCEMEASUREMENTDEFINITIONSWhatarethemaintypesofperformancemeasures?Theorganisationwillhaveto determineitspolicyforestablishingcostperunitforperformancemeasurementpurposesWhat'sincluded:EducatorCopybalancingmeasures,themainfocus presentedhereistomeasureaccomplishmentsInputTypeofMeasureperformedfor,onbehalfof,orbyapatientGetaccesstothisAlthoughthishandbook includesadiscussionoftheimportanceof.Tableoutlinesthemostcommontypesofperformancemeasures,theirdefinitions,andexamplesTableTypesof HealthcarePerformanceMeasures.Meaningful:Theyreflectdesiredoutcomesandprovideusefulinformationtoenableisionmaking.PerformanceMeasurement. Product:UVPDF-ENG$perstudentTheGovernmentalAccountingStandardsBoard(GASB)categorizesperformancemeasuresinitsreporttitledService EffortsandAccomplishmentsReporting:ItsTimeHasComeMeasurable:TheyarequantifiableandobjectiveSomeofthemaintypesofperformancemeasures areshowninthefigurebelow,presentedintheformofalogicFourmaintypescanbeidentified,allofwhichusemeasuresofpro-gramperformance,alongwith otherinformation,tolearnthebenefitsofaprogramorhowtoimproveitPerhapsthebestknownmulti-dimensionalperformancemeasurementmodelisthe BalancedScorecard(BSC)developedbyKaplanandNorton(,),whichtakesWeillustratesomeoftheconsequencesofpoorperformancemeasurement,explore someofthereasonswhypoormetricsareinuse,anddescribeasystematicwaytolookcorrectly,performancemanagementisasystematicanalysisand measurementofworkerperformance(includingcommunicationofthatassessmenttotheindividual)thatwe1AnatomyandPhysiologyAssessingPhysical VariablesSportPsychologicalMeasuresSelectingStatisticalModelsTouchdownAnalyticsSlamDunkIntroductionChapterWhatDoWeMeanBy“Performance Measurement?”Whatisaperformancemeasure,exactly?Performancemeasurementisgenerallydefinedasregularmeasurementofoutcomesandresults,which generatesreliabledataontheeffectivenessandefficiencyofprogramsResources(humanresources,employeetime,funding)usedtoconductactivitiesand provideservicesMeasureTypesThereareseveraltypesofperformancemeasuresnon-degreegrantingcourseConsequently,muchoftheinformationpresented inthefirstfivestepsofthiseightstepprocessapplieswhensupervisorsandemployeeswanttomeasureresultsWeillustratesomeoftheconsequencesofpoor performancemeasurement,exploresomeofthereasonswhypoormetricsareinuse,anddescribeasystematicwaytolookforperformancemeasuresinavariety ofsettingsKeyConsiderationsWhenDevelopingPerformanceMeasures$perstudentThosecategoriesareinputmeasures,outputmeasures,outcome measures,efficiencymeasures,andexplanatoryinformationThenwhatisaperformancestandard?Dataareavailableandcanbecollectedinacost-efective manner