Chamberlink summer 2016

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chamberlink magazine 16 SUMMER/2016 / NO.59

Bank funding supports Management Buy-In

News and views from Chamber members

Patron Scheme

Chamber launches Patron Scheme

The Chamber is delighted to announce the launch of its Patron Scheme – a privileged partnership with a limited number of companies representing a cross section of business sectors., and offering enhanced opportunities to companies committed to the scheme to promote their services across the Chamber. Through their support for the Chamber, patrons demonstrate their commitment to the development of the economy and business in North East Cheshire.

So why did AstraZeneca become a Patron of the Macclesfield chamber? AstraZeneca is proud to be part of the North West and in particular part of the Macclesfield and Alderley Edge communities where it operates. By being a Patron we want to help ensure we have a strong chamber able to support the local business community. It’s an exciting time for both Macclesfield and Alderley Park. As a big employer in the region, we live, work and bring up our families here and we want to play our role in the community. As you might imagine, we do a lot of business locally and our success is reliant on a strong, well connected business community which the chamber helps deliver. For AstraZeneca our employees are very important and we hope that our patronage will also help our people to share their passion for science and their desire to help patients. AstraZeneca has a 50 year history in Macclesfield and we firmly believe this patronage is the right thing to do.


No hesitation in becoming one of the first patrons Thorneycroft Solicitors has been a part of the Macclesfield business community for over 25 years and is recognised as being one of the leading law firms in the region, as well as being acknowledged nationally for its specialist personal injury claims work. Employing in excess of 170 people, the firm takes it role within the local community very seriously and as a business we are involved in supporting many local groups and charities. The firm first became a member of the Chamber back in 2009 and has been delighted to support the East Cheshire Business Awards, as sponsors, in recent years. During this time, we have witnessed many changes within the local economy, not least the number of SME’s that have thrived due to the MARK BESTLEY OF THORNEYCROFT skills, energy and passion of local SOLICITORS business people. In recent years, the firm has developed the portfolio of services that it offers to local businesses and it now provides a comprehensive range of business related legal services. Our highly experienced team provide a service tailored to meet the specific needs of individual businesses and at a cost that represents excellent value for money. The range of support available includes the TS Employment Shield and HR service. This offers 24/7 access to expert support and advice from the firm's Employment Team, for a fixed annual fee. This has proved to be very popular with businesses in the East Cheshire area and beyond. When we learnt that the Chamber was launching its Patronage scheme, we had no hesitation in becoming one of the first Partners. Not only do we regard our work with local businesses fundamental to the success of the firm, we also value the work that the Chamber does and want to continue to provide our support. We wish the Chamber every success and look forward to working closely with the other Patrons in the future.

At the time of going to print, Harts Chartered Accountants are delighted to announce they will be taking up one of the limited patronage opportunities available at the Chamber. Melissa Bowers, Director, said: “A growing, prosperous and proactive local business community is vital to us all. The Chamber of Commerce is an important part of ensuring that this community is promoted and sustained. Therefore, we at Harts are delighted and honoured to become a Patron as a way to continue our support for the Chamber and the business community at large!”


Chamberlink Summer 2016

Contents SUMMER/2016

4 4 5 6 8 9 10 11 12 13 14 15 16

20 Chamber networking Chamber events diary Welcome to new Chamber members Business Awards are back for 2016 Legal Eye: Employment law specialists KAT move to new Macclesfield factory RBS support MBI at Autac Products Chafes Solicitors appoint new Partners Financial Services: HMRC tax enquiries Personal travel advice Legal expertise: Impact of EU exit Furniture retailers support community

17 18 20 21 22 23 24 25 26 27 28 30

Business meetings with a difference Commercial Property Latest news of Tour of Britain events Pre-holiday advice to small businesses James Russell Photography turns 10 Zurego - Here’s to a better you! Brexit travel questions answered Flexi-rent for your business vehicle Run will boost Rossendale Trust HR & recruitment firm’s new name Adllington Hall - did you know? New face of Royles


8 Items for the next issue of Chamberlink should be sent to by Friday September 16, 2016 (please mark Chamberlink magazine) Macclesfield Chamber of Commerce & Enterprise, Churchill Chambers, Churchill Way, Macclesfield. SK11 6AS Tel 01625 665940 Fax 01625 665941 email Editorial and advertising have been received from a variety of organisations and individuals and their content does not necessarily reflect the opinion of the Chamber. The contributions have been reproduced in good faith and the Chamber cannot be held responsible for errors or omissions in relation to them.

Chamberlink Summer 2016



Sun shines on summer BBQ The Chamber’s early summer BBQ attracted a great crowd to the courtyard setting at Shrigley Hall in mid-May, and surprisingly the sun shone. Over 50 people enjoyed a fabulous choice from the BBQ as well as a great evening’s networking, with Shrigley offering a 6-hole golf taster or a mini spa treatment for all guests as an added bonus. New Manager, John O’Reilly and recently appointed Eamonn Phelan, who you may remember from his time at The Stanneylands Hotel in Wilmslow, were fantastic hosts and we look forward to going back to Shrigley soon.





Networkers chose historic day!

Inspiring talk before networking session Our networking group at Revolution in Wilmslow enjoyed an inspiring introduction from high performance speaker and coach Martin Robert Hall who shared some of his insights into how to inspire and get the best out of people, before getting down to some serious networking around the table (right). 4

Chamberlink Summer 2016

On the day that Theresa May was forming her new government, a group of Chamber members were at GUSTO in Knutsford enjoying some serious networking at the Whistle-Stop Connections event. Sue updated the group with live BBC updates as the hiring and firing came through thick and fast, quite an historic day to be in Knutsford!


A message to the business community from the Chairman of Macclesfield Chamber of Commerce and Enterprise Following the Brexit vote, your Chamber immediately started work with the LEP and others to address the immediate concerns of the business community and identify appropriate responses to minimise any exaggerated fears and provide the best possible guidance to businesses in Cheshire & Warrington. Together, we will do all we can to support local business and the regional economy in a considered way. Our former Chancellor set the tone on the day the Brexit result was announced by making immediate direct contact with his key counterparts and heads of Central Banks around the world in a clear effort to stabilise opinion and the value of sterling. At the time of writing, Sterling is depressed, but the Government is clearly determined to establish a new balance where our exports are more competitive on the world’s markets, and the adverse impact on cost of imported goods is manageable. In conversation with George Osborne after


the result, he impressed on me the imperative to appraise the world at large that the decision to leave the EU does not signal a retreat by Britain but a desire to “reach out to the world”. In a similar way, I believe that it would be beneficial for all of us to identify and highlight good news stories among the business community and particularly among our members. We should share news about what we are doing which signifies that the economy is fundamentally

Chamber Events Diary Cocktails and Canapes at The Botanist Thursday 11 August Join us at The Botanist in Alderley Edge for some stylish networking over cocktails and canapes - The Botanist will introduce you to their signature house cocktails and canapes with a modern twist, and the Chamber will introduce you to new business contacts you don't yet know! This is an evening of relaxed and informal networking starting at 6pm, so why not join us and broaden your networking circle..

Business Awards Preview at Mottram Hall Hotel Wednesday 17 August Want to know more about the North East Cheshire Business Awards? Then please join us at our Awards Preview from 6pm to hear more about how you can get involved in one of the biggest business events in North East Cheshire. It's a FREE event with drinks and canapes from 6pm - there will be short presentations on the different categories and how to enter, sponsors and previous winners will be on hand to tell you about how getting involved benefits both your business and your team, and of course there will be lots of networking opportunities too!


strong and that we are responding to emergent opportunities in a very positive manner. This is not to bury our heads in the sand or deny the potential for problems to arise. Hence the Chamber is working with the LEP where, as the Board member leading on Business Support, I have promoted the appeal to Chamber members across Cheshire and Warrington who may have particular concerns following Brexit to let us know so we can see where and how we may be able to offer real support to resolve adverse conditions which some businesses will undoubtedly face. One of the roles of the Chamber is to promote supply chain linkages between members, we also can tap into business expertise to help resolve many business problems. Now is a golden opportunity to work together as a business community, buoyed by the strong and being supportive of the weakened to ensure a robust future for business. Please help us fulfil our shared ambitions for the UK economy. Nigel Schofield – Chairman, Macclesfield Chamber of Commerce

The Cheshire Business Expo Wednesday 14 September The Cheshire Business Expo is the first Cheshire focused B2B exhibition from innov8 Conference Services.This one-day event is free to attend for all pre-registered delegates and will attract hundreds of attendees throughout the day. It is designed to connect businesses with new suppliers, partners and customers through networking, workshops and exhibitors. For more information and to register visit 20% discount available to Chamber members who book a stand - quote code MChamber when booking.

Networking at CAU Thursday 22 September You are invited to CAU in Wilmslow when the restaurant will be showcasing canapes from their Argentinian kitchen, along with complementary wines. This early evening event starts at 6pm so please come along and round off the working day with some informal networking - places will be limited so book soon to secure your place. This event is FREE for Chamber members.

Meet the Apprentice at Macclesfield College Wednesday 5 October A networking event to give students at Macclesfield College a handson opportunity of a real business event, from meet and greet, introductions and networking, to drinks and canapes, plus an update from the College’s Director of Employer and Commercial Services, Tracy Cosgrave, on the benefits of taking on an apprentice and the new apprenticeship levy being introduction by the Government. This event is FREE for Chamber members.

Chamberlink Summer 2016


Chamber News

Welcome to new Chamber Ample Resourcing

Catsys UK Ltd

6 Winchester House Pavilion Way MACCLESFIELD SK10 3GB 07484 230 961 Aqil Ahmad

14 Edinburgh Drive MACCLESFIELD SK10 3PZ 07522 518 046 Premanand Doraiswamy

Ample Resourcing is a specialist recruitment consultancy. We expertise in 12 core sectors . We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. At Ample Resourcing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

Bridgend Centre 104 Palmerston Street BOLLINGTON SK10 5PW 01625 576311 Rebecca Lea The Bridgend Centre is a community drop-in centre in Bollington that provides a place for people to come and socialise with others. We are open to everyone and we work in the Community to combat loneliness and social isolation. People visit us from all over Cheshire East and beyond. Contact us on 01625 576311 or email

Cadence Group 61-63 Ingersley Road BOLLINGTON SK10 5RE 07900 003151 Stephen Henry Cadence Group was started with a passion to help entrepreneurs, start-ups & established businesses, create the conditions to increase sales and improve their overall business effectiveness. Find out how we can cost effectively help your business to Attract, Grow and Retain more customers. Free initial consultation.

CAU Restaurant 22-24 Water Lane WILMSLOW SK9 5AA 01625 535195 Jess Pomfret Our menu embraces Buenos Aires cuisine, a melting pot of comfort food inspired by Italy and Spain alongside the jewel in Argentina’s crown, its beef. Mouth-watering steaks, burgers and steak sandwiches are joined by a tempting selection of moreish favourites, each with a distinctive Buenos Aires twist. Drop in for some sharing plates and a beer over lunch or savour one of our speciality cuts and a bottle of Malbec over dinner. But don’t forget to leave room for a Corn Flake Ice Cream Sundae. Trust us on that one. 6

Chamberlink Summer 2016

We are an IT consultancy company who want to provide cost effective and quality IT solutions to local businesses. We offer a wide range of services like website and mobile consultancy, bespoke business software development, Agile/Lean consultancy, Project/Programme Management services and cloud computing.

Commercial Coding 14 Water Street MACCLESFIELD SK11 6PH 07470 213 155 James Exton We are a small but reliable company founded by our MD, James Exton in April 2016. We are specialists in Website, iOS and Android development, operating in Macclesfield, Cheshire. We offer a variety of digital development services such as mobile design, website design, web application development, CMS's, hosting, SEO and more.

Cre8 Macclesfield 11 Belgrave Road MACCLESFIELD SK11 7TW 01625 503 740 Pip Mosscrop Cre8 is an independent charity based on the Moss Rose Estate in Macclesfield. We provide projects and activities for young people and their families. Our work is aimed towards empowering young people and adults in the local area to make change happen for themselves and also for their local neighbourhood.

iTG Technologies Ltd iTG Group Amtri House Hulley Road MACCLESFIELD SK10 2NE 01625 613 633 Simon Spurrell iTG Technologies part of the iTG Group is a digital infrastructure specialist based in the UK and India. Dedicated teams provide services including Managed IT support, iTG CloudBase, iTG OneVoice, iTG WebSight, and iTG SearchVista. We are specialist software developers of DAM’s, Mobile Apps and Fintech solutions.

Chamber News

members JPB Financial Planning 11 Market Place MACCLESFIELD SK10 1EB 01625 613 940 Lee Pimblott JPB Financial Planning provides Independent Financial Advice. The three Directors established JPB in early 2016, having worked together for many years. We appreciate that client needs may be straightforward or more complex, but whatever the situation we are intent on providing a truly personal financial planning service.

Peak Cashflow Ltd Fernbank House Springwood Way Tytherington Business Park MACCLESFIELD SK10 2XA 01625 669364 Nicholas Dunn Peak Cashflow are specialist providers of debtor based funding solutions to SME’s in the UK with a range of flexible Invoice Finance solutions tailored for your business. We go beyond just funding and actually create a partnership and approachable relationship, with direct access to the decision makers.

The Alternative Board 59 Macclesfield Road BUXTON SK17 9AG 07770 758 944 Terry Hayward The Alternative Board helps forward-thinking business owners grow their businesses, increase profitability and improve their lives by leveraging local business advisory boards, private 1-2-1 business coaching and using our tailor-made services. In our peer board meetings we can help each other to identify opportunities and solve challenges that we each face in our companies.

Small Fishes CiC Make it Macclesfield CIC c/o Bennett Brook 2 Maple Court Davenport Street MACCLESFIELD SK10 1JE 01625 616238 Gareth White Make it Macclesfield is a social enterprise that is committed to the development of the town for the benefit of the community, its businesses and its institutions. Best known for its popular programme of public meetings, its current activities include Enterprising Macclesfield, providing support for new businesses in the area.

Nova Commercial Finance 204 Buxton Road MACCLESFIELD SK10 1NF 01625 613331 / 07703 404431 Alex Heyling Nova Commercial Finance is an independent finance brokerage who help to match business needs with financial solutions. We are passionate about providing support to local businesses searching for finance. Our mission is to make it fast and easy for small businesses to understand their options and source appropriate funding.

Suite 131, Silk House Park Green MACCLESFIELD SK11 7QJ 07725 112 716 Ian Atkin Small Fishes answers private, public and voluntary sector questions. We complete research for you, by connecting proven research methods with current digital technologies. Giving you, factual data. Meaning your organisation, and people improve, change and grow because you have the facts. To learn more visit:

Talent HR and Recruitment

T-SEC Security Services Suite E, Silk Point Queens Avenue MACCLESFIELD SK10 2BB 0800 035 1963 James Turner T-Sec Security Services Ltd was started in 2013 by 2 brothers James & Richard Turner. Their goal to provide a friendly, professional, and highly effective customer service to local businesses and private residences in and around the Macclesfield area. Drawing on over 12 years of combined military experience has allowed them to gain a significant foothold in a very competitive market.

11 Rex Buildings Alderley Road WILMSLOW SK9 1HY 01625 402 118 Katie Bancoft Simply, Talent are the single solution for all your HR and recruitment needs. Depending upon your business size and structure we can provide a fully outsourced HR and recruitment solution, just HR or just recruitment. The one constant is our partner approach and dedicated Talent professional; working with you on everything from contracts to managing those difficult meetings through to defining and delivering the next employee each in support of your businesses growth. Bringing HR and recruitment into a personalised solution means we are different - our client aims and visions are at the centre of everything we do.

Zurego Ltd PO Box 275 STOCKPORT SK7 0DG 01625 262361 Nick Thompson Zurego is a family-run Consumer Health & Beauty distributor based in Poynton. Zurego’s 'Feel Good' products solve problems in a new way, or simply help you to feel better about yourself. We only sell unique products which have been proven to work. No empty promises. No made-up claims. No worries! Chamberlink Summer 2016


Chamber News

Business Awards are back for 2016! A fabulous launch event at The Mere Resort in Knutsford marked that this year’s North East Cheshire Business Awards are now OPEN FOR ENTRIES! As anyone who has been involved with the Awards in previous years will tell you, this event is a fantastic way to celebrate local business success – they are dedicated to celebrating the entrepreneurial spirit, the success, talent and all that’s great about business in our area. The recognition from winning is not only good for potential clients but staff as well – the kudos and PR you get is fantastic, and it will make your staff be proud to work for you. SAS Daniels, winner of Business of the Year £5M+ last year, were so behind the Awards that they have now turned category sponsor backing the Excellence in Customer Service Award because it’s such an important element of their business. Nigel Read, partner at the firm, said: “We will be looking for a business doing things differently to reach high standards of client care.” The launch event also heard from Adam Britton from Big Brand Ideas, who won the Small Business of the Year category. He said that the win had a positive effect on the company. “In our field we are always competing with London and Manchester for the best people. The profile from this put Macclesfield and our business more firmly on the map and has helped us attract new talent to the agency.” This year there are 11 categories open to the region’s businesses with the addition of Apprentice of the Year and Entrepreneur of the Year. A Charity of the Year category is also being added and the winner will be taken forward as the Award’s own charity partner in 2017. The Awards Ceremony will take place on Thursday 17 November at The Mere Resort, near Knutsford – to book tickets and for details of the Award categories and how to enter visit

AWARDS PREVIEW EVENT ON WEDNESDAY 17 AUGUST AT MOTTRAM HALL – come along to this FREE event and find out all you want to know about the Awards!


Chamberlink Summer 2016


Legal Eye

Chamberlink Summer 2016


Members News KAT moves into new factory to satisfy sustained growth KAT has seen an increase in demand for aluminium Bifold doors, sliding patio doors, front doors and windows over a sustained period and has made a decision to move the Aluminium Division into a new factory which offers double the existing manufacturing space. The new factory on Mottram Way in Macclesfield will accommodate an extra production line to ensure that KAT is futureproofed for further expansion and continues to offer delivery times of just two weeks for all aluminium doors and three weeks for aluminium windows. KAT carry stock of seven aluminium colours, including dual colours to ensure industry leading delivery times on such a wide range of colours and products. Any colours outside of these seven colours are still offered, but from our Schuco Division in Newhaven, Sussex. KAT take consistency of supply and freedom of choice seriously. Security is also provided as standard and should not be considered as an option. To this end KAT fit the Ultion cylinder lock to all doors, as standard. Ultion has been tested against all known methods of break-in and if the lock detects attack, it operates lock down mode to keep the door locked. In addition to this, all KAT products are guaranteed for 10 years,

King’s new governors The King's School has appointed three new governors to drive forward its students' understanding of commercial digital media, its partnership with higher education, and fundraising and bursary opportunities. All three of the new governors live locally and each has two children at the school. BBC Executive Ayesha Chowdhury develops global links with digital media innovators for BBC World Service News. “I want King’s pupils to visualise a clear path from Macclesfield to Silicon Valley and help them embrace the pace of change.” Professor of Medicine at Manchester University based at Manchester Royal Infirmary, Neil Hanley wants to bring his experience of higher education to bear on developing even better partnerships with universities in the UK and overseas. Former Henbury High School pupil Jonathan Watkins, who went up to Oxford University to read Law will be looking to develop fundraising methods and trying to fund more bursary places. Jonathan works for a leading corporate law firm in Manchester. King's Headmaster Dr. Simon Hyde: “The King's School is delighted to welcome three new governors to our team. They are clearly leaders and innovators in their own areas of expertise and have so much to offer our senior management team, teaching staff and pupils.”



Chamberlink Summer 2016

including furniture, with nationwide delivery on a weekly basis and factory showrooms in Macclesfield and Newhaven. Contact KAT for a copy of our full suite of product brochures or call into our factory showroom on Queens Avenue, Macclesfield. Open Monday to Friday from 8:30am to 5:00pm, no appointment is necessary.

Expansion for Chrome Motors


Well known local car dealers, Chrome Motors located at Beech Lane, Macclesfield, have opened a new branch in purpose-built premises based in Woodford. The new site will be headed up by Anthony McBride who is a familiar face in the local community as he lives in Bramhall and has over 30 years’ retail motor industry experience. Danny Towns, Managing Director of Chrome Motors, commented: “It was always our intention to open another branch and the site in Woodford complements everything we do in Macclesfield, enabling us to offer over 150 quality used vehicles across the two sites.”


Members News Victorious Vikki!


Vikki Ingram, Logistics Administrator at Macclesfield-based Direct Food Ingredients has been recognised for her artistic and strategic insight in a company-wide challenge to create the new marketing slogan for product packaging and marketing materials. In coining the phrase “Quality is Our Main Ingredient” Vikki secured herself a cash prize as the employee who best encapsulated the company values within a single phrase. The slogan will now go into production for all to see. “An employee poll chose the winning phase, and in choosing Vikki’s entry the vote was pretty much unanimous for her slogan, ‘Quality is Our Main Ingredient’. Steve Loake, Managing Director of Direct Food Ingredients comments: “Quality underpins everything we do -– from our rigorous sourcing policies to our unparalleled level of customer service, we ensure quality and consistency of delivery with every order. We have worked hard to become accredited by the most stringent of industry bodies. “This is testament to our QA procedures and meticulously monitored supply chain which sees us regularly visit our factories overseas as part of our comprehensive audit trail.” Winner Vikki says: “It was a lovely surprise to find out my slogan had won the challenge. I feel very honoured that my phrase will now adorn the new packaging. At the firm we are very proud of our unique quality proposition and I am thrilled I have been able to help in communicating this core value going forward!” 12

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Chafes Solicitors appoint new Partners Chafes Solicitors LLP continues to show its commitment to employee career progression and growth. Following the retirement of Mike Travis in April this year and after a review of the firms structure, Cheshire & High Peak based solicitors Chafes Solicitors LLP, have announced that they are about to promote three of their current solicitors to Partner. The new Partners, Gail Carberry, Rick Bunch and Sarah Waddington will contribute to the management and direction of the firm. Gail is the current Head of Residential Conveyancing and works at the Wilmslow office. She has over 20 years’ experience in dealing with all types of residential transactions and has been with Chafes Solicitors LLP for nine years. Gail said: “I am delighted to have been asked to become a partner at Chafes and am looking forward to helping shape the future of the firm and the provision of relevant legal services for all of our clients.“ Rick has been with Chafes for five years and is based at the Alderley Edge office in the


Tax, Trusts & Estates department. He specialises in advising local high net worth individuals and families in relation to their complex tax and trusts affairs. He said about his appointment: “Having lived locally all my life, I am looking forward to playing a greater part in the continued success of this locally based high calibre law firm.” Sarah Waddington, Head of Investment Property also based at the Alderley Edge office, specialises in investment property transactions. Having worked for Chafes for ten years she has gained a wealth of experience working directly with developers of large new build multiproperty developments. Sarah said: “I would never have thought ten years ago when I arrived at the offices of Chafes Solicitors, seeking practical experience working in law, that I would find myself being offered a Partnership today. I am both honoured and very much look forward to taking on the new appointment.”

Mottram Hall toasts to its new Champagne Bar! Mottram Hall has celebrated the launch of its new luxury Champagne bar with a VIP line-up of guests including former footballer and manager Brian Horton. The Champagne Bar, which spills out on to an external terrace area overlooking the Championship golf course, features an extensive list of champagnes by the glass and bottle. It offers a ‘Veuve Clicquot Tasting Experience’, where guests will be able to sample, Veuve Clicquot Yellow Label, Veuve Clicquot Rose and Veuve Clicquot Demi-Sec as part of a tasting flight. Mark Spanton, Operations Manager at the hotel said, ‘‘Mark Twain once said “Too much of anything is bad, but too much Champagne is just right”! We really hope guests of the hotel and Cheshire locals will enjoy the new bar, our fantastic Champagne cocktails and tasting experiences.” Mark Spanton and Robin Mort, Champagne Bar Manager, both visited Reims, France in order to handpick the very best champagnes, which the hotel would specialise in. The two signature Champagne houses the hotel has chosen are Veuve Cliquot Ponsardin and Ruinart.


Filtration Services supplies plant to a major new waste oil processing facility Filtration Services have supplied four 35m2 rotary drum vacuum filters to a new, state-of-the-art, oil processing facility in Ellesmere Port. The filters are designed to remove contaminants from waste and reclaimed oils so that they can be further processed to manufacture biodiesel – the waste oil processing plant will begin production later this year. “These filters utilise the best available technology for maximising filtration efficiency and throughput. Each unit is fitted with our unique automatic knife advance system (AKAS) to continuously remove the waste solids from the drums and optimise the filters’ performance,” says Dr Andrew Walker, Managing Director.

For further information on the filtration equipment please contact Filtration Services Ltd.

Financial Services

Gary Willcock Personal Tax Portfolio Manager

HMRC Tax Enquiries and their implications!

The most important thing to consider when a letter drops through the door from HMRC referring to an Enquiry is whether you need professional representation. Enquiries differ in nature, this article is mainly aimed at ones relating to a Personal Tax nature rather than on PAYE, Corporation Tax or VAT etc. The most common type of Personal Tax enquiry is the ‘Check into your Self Assessment Tax Return’ one. This could simply mean you have mistakenly missed something off your Return e.g. bank interest, foreign income or a chargeable event gain on certain types of bonds.

Penalties Under the current penalty regime which came in force in April 2009 and was widened in April 2010 ’error’ means: • a lack of ‘reasonable care’ • deliberate – such as intentionally sending incorrect information • deliberate and concealed – e.g. intentionally sending incorrect information and taking steps to hide the error The penalty is linked to the reason why the error occurred. The more serious the reason, the greater the maximum penalty can be. Most enquiries tend to fall into the first category above.

What does ‘reasonable care’ mean and how is the penalty calculated? An individual is expected to keep records of a standard that allows the completion of an accurate Return. HMRC assume that if the taxpayer has an Agent then they have provided accurate information to them and have reviewed the Return before signing it. They also assume anybody without an Agent has checked with HMRC when in doubt. The level of penalty depends on the reasons given for the error and the potential lost tax. • the penalty will be between 0% - 30% of the extra tax due if it arises because of a lack of reasonable care • the penalty will be between 20% - 70% of the extra tax due if the error is classed as deliberate • the penalty will be between 30% - 100% of the extra tax due if the error is classed as deliberate and concealed You or your Agent can have the penalties reduced by: • informing HMRC about the potential errors • assisting HMRC work out the additional tax due • allowing HMRC access for them to check the figures Further reductions are available if HMRC are satisfied with the quality of the disclosure.

What are suspended penalties on HMRC enquiries? HMRC only have the power to suspend penalties where your actions were careless rather than deliberate. In addition, they view the suspension of a penalty as providing you with an opportunity to improve your record keeping system so that such errors would not recur. They also need to be able to set specific conditions attached to the suspension and believe that your behaviour will change.

How long can an enquiry take? An enquiry can take a few weeks, months or even longer in serious cases to complete. Failure to comply with HMRC enquiry letters can lead to them issuing a Sch 36 request for the production of documentation within a certain time frame. Remember a key aspect of managing an enquiry is being proactive and engaging with the HMRC officer. There is nothing to be gained in forcing the officer to issue a notice for the provision of information which it is accepted he or she is entitled to. Apart from prolonging the enquiry any such action may impact on the level of penalty sought.

Other points to consider Interest is due on the tax resulting from the enquiry at a rate of 3% per annum. If you disagree with the enquiry or a decision HMRC has made you must appeal in writing, usually within 30 days of receiving the decision (the time limit will be stated in the note sent with the decision). You may also be asked to attend a meeting in certain circumstances, as HMRC is likely to say that this offers a good way for you to explain anything that is unclear. Agent representation is vital at any such meeting because taxpayers can sometimes land themselves in even further ‘hot water’ if they are not careful!

Last but definitely not least! If you need a good Agent look no further than Harts. We have a wealth of experience on a wide range of taxation and accountancy matters and have a very impressive record in achieving excellent results for clients on HMRC enquiries.

Please feel free to contact Gary Willcock at Harts if you would like to discuss further on 01625 669669 or Chamberlink Summer 2016


Travel Advice

A personal travel experience… With a career in travel spanning nearly 30 years, I have built a reputation for my extensive knowledge of the industry through my own holidays, educational visits, and destination training, along with offering clients a personal service, at a time to suit them! Over this time, I have established key contacts with hoteliers and suppliers, ensuring my clients receive the very best service, before, during and after their holiday. Many of my clients like me to research their holiday, and we offer them a selection of ideas, which they know, I will have checked reviews and matched the holiday to their exacting criteria, to ensure they have a holiday of a lifetime ever time. The majority of my holidaymakers are repeat clients, with many of those following me from my early days in travel, and 85% of my new clients are from recommendations and referrals. In addition to the destinations mentioned above, I have extensive first-hand knowledge of Canada, not only as a favourite holiday destination, but with family living in the suburbs of Toronto; I have visited some of the lesser known areas, and seen some of the stunning attractions off the regular sightseeing lists. My top experiences in Canada include, a trip on the world famous “Rocky Mountaineer” Train and viewing Niagra Falls from the RICHARD SLATER – EXPERIENCE AND KEY CONTACTS tunnels behind. Sightseeing Tours and Safaris are another of my specialist areas, with recent reservations including the Pantanal Region of Brazil, and the wide expanses of Zambia, and the firm favourite South Africa. As a Dad of two children age 10 & 7, I know most of the pitfalls in finding a holiday that suits the little ones, and with this in mind I have a selection of family favourites which I have personal experience of, and others which are client tried and tested recommendations. My favourite are destinations are Cala D’or and Puerto Pollensa in Majorca, and cruising the Mediterranean, and they get the thumbs up from the kids too! In addition to holidays, we also offer business travel service including flights, rail and hotel booking service. Groups, conference and incentive travel are also now available, with a wide selection of options to suit all budgets. So take the hassle and time out of your travel arrangements, and call Richard at Personal Travel Agents 0800 567 7470.

“ Clients know I will have checked


Chamberlink Summer 2016

reviews and matched the holiday to their exacting criteria, to ensure they have a holiday of a lifetime every time.


EU referendum: Were you “See EU later” or “me and EU forever”? How could the EU exit impact on your business from an employment law perspective?

Working Time Regulations You will be aware of the 48 hour working week, where it is illegal to require a worker to work more than 48 hours without their consent. You may also have heard about the recent holiday time cases, where a worker can accrue holiday during long term sick leave or where a worker is entitled to have commission and nonguaranteed overtime payments when calculating holiday pay. Well, these have been incorporated into UK law through European law. As a result of Brexit it is likely that – eventually – these will either be watered down or removed altogether. I can’t imagine that there will be many business who will miss the complicated rules in these areas. However it could lead to employee discontent.

Discrimination The UK has always be a front runner in protecting people against discrimination and there is unlikely to be any change to this, or to the domestic laws. The problem for employers has been the potential for unlimited damages against them or those they are vicariously responsible for, where discrimination has been found. Once we leave the EU, this opens the door for such damage awards to be capped. Limiting such awards may well send out the wrong

message from an equality viewpoint, but may find favour in some quarters from a political viewpoint (e.g. if politicians thought that a manifesto pledge to do so might attract votes from the business community).

Agency Worker Regulations Is your business reliant on agency workers? If you find it a nuisance to comply with regulations for equal treatment with employees after 12 weeks then the good news is that these rules are EU-driven. This means there’s scope for the UK decisionmakers to revise or remove them, following a formal exit.

Conclusion The referendum decision is stage one of a process which could now follow many different paths. As a minimum, it’s going to take over two years before we formally ‘exit’. Until that time, it’s business as usual in terms of the application of EU law in the UK (if not in terms of market stability). No-one really knows how things will pan out during the next two years, or after. HRC Law will be providing regular updates as and when we become aware of things. To subscribe to our free email updates, please email: Alternatively, follow us on Twitter (@HRCLawLLP) or LinkedIn (HRC Law LLP).

As winners of Law firm of the Year (small) at the Manchester Legal Awards 2016, we’re well-placed to help your business on lots of levels. Our friendly team has all the legal expertise that your business may need including employment, corporate, commercial, commercial property and dispute resolution. HRC Law LLP is founded on principles of transparency, honesty and partnership. Building and maintaining relationships is our objective. We work hard to get to know and understand our clients’ business so that our advice is tailored and specific. We are confident that you will find all of our solicitors to be open and approachable; people you’ll enjoy working with. Our assistance goes beyond simply reciting the law: we’re a commercial partner to a number of our clients, attending board meetings, assisting with their clients, and generally assisting our clients to reach their aspirations and objectives. If you’d like to discuss your needs and get a fee estimate, with no obligation, please email Robert Maddocks at or call him for a chat, T: 0161 358 0536.

Brook House, 64-72 Spring Gardens, Manchester, M2 2BQ Tel: 0161 358 0545 Find out more about us from our website: Authorised and Regulated by the Solicitors’ Regulation Authority. HRC Law LLP, OC379996

Chamberlink Summer 2016


Members News

Furniture retailer Bridgman pledges support to local community Luxury furniture retailer Bridgman is taking part in this year’s Wilmslow in Bloom with the help of schoolchildren from The Ryleys Preparatory School in Alderley Edge. Giant butterflies and handmade paper flowers have formed a colourful window display in the retailer’s showroom on Bank Square in Wilmslow – to fit with this year’s theme of ‘Greener Streets: Better Lives; Butterflies & Bees.’ The showroom displays a wide selection of Bridgman’s signature outdoor and conservatory ranges, made from highly desirable ‘All Seasons’ and ‘Wickerline’ rattan, sustainably sourced teak and durable aluminium. Bridgman Wilmslow is also one of the first to showcase the brand’s new indoor collection featuring solid oak and birch furniture for the dining room and bedroom. Keen to become an active part of the local community, Bridgman is also supporting local charity The Children’s Adventure Farm Trust (CAFT). To coincide with the Wilmslow Motor Show on September 11 taking place in the town centre, 5% of all retail sales in the store will be donated to CAFT on the day. Bridgman Wilmslow Store Manager, Jonathan Fraser, said: “We’ve had a really positive response from the people of Wilmslow since we opened in March this year. There’s a vibrant sense of

community here in Wilmslow which we’re proud to be a part of.” The Wilmslow showroom was officially opened by the Mayor of Cheshire East in March this year and saw the family-run retailer take its first venture north, bringing its total number of showrooms to six.

Double gold for Delamere Dairy at the British Cheese Awards Knutsford’s speciality dairy, Delamere Dairy, is delighted to have won two gold awards at the British Cheese Awards, and the trophy for overall Best Modern British Cheese for its ‘cheddar-style’ medium goats’ cheese. With over 800 cheese entries in total from cheesemakers all over the UK, the competition was stiff. Ed Salt, MD of Delamere Dairy comments: “We are delighted with our award wins at the British Cheese Awards this year, our best yet! With so many entries from traditional cheddars to small artisan cheeses, it’s a fantastic honour to have our goats’ cheese recognised in a number of categories. Goats’ cheese is becoming much more mainstream with such a wide range of varieties on offer. As well as the stronger, more mature cheeses, there are mild, spreadable and cheddar-style options too – there’s something to suit every palate!” Delamere Dairy’s mild goats’ cheese picked up a bronze award in its class. The two gold award wins for the medium goat’s cheese came in the ‘Modern British’ and ‘Export’ categories. As well as selling in Europe and the Far East, Delamere Dairy’s medium goats’ cheese has just launched in America where the popularity of goats’ cheeses is rising. This medal haul follows the grant of a Queen’s Award for Enterprise for Delamere Dairy’s export success earlier this year. Representatives from the company will be presented with the award at Buckingham Palace later this month.



Chamberlink Summer 2016

Independent fire risk assessor and care home in court Cheshire Fire and Rescue Service is warning businesses to treat fire safety as a legitimate business requirement, after an independent fire risk assessor has been given a four month jail sentence, suspended for 12 months, and ordered to pay £1,000 costs after 'paying lip service' to assessing a Cheshire care home. At the same hearing, owners of the care home in Runcorn were fined £40,000 and ordered to pay £15,000 in costs after pleading guilty to serious breaches of fire safety regulations. The former firefighter and retired independent fire risk assessor was given the sentence after he had been appointed to provide a fire risk assessment for Croftwood Care Home and failed to give adequate advice and information and in his summing up the Judge said “the assessment almost entirely missed the point and the inadequacies are patently obvious.” The care home pleaded guilty to four serious breaches of the Regulatory Reform (Fire Safety) Order 2005. These related to provision of fire alarms, duty to take general fire precautions, evacuation procedures and training. Cheshire Fire and Rescue Service first pointed out inadequacies in fire safety in September 2011, and served an enforcement notice on the property for fire safety breaches in March 2014. Simon Gibbins, Head of Protection at Cheshire Fire and Rescue Service said: “Cheshire Fire and Rescue Service aims to help and support any business to operate safely. However we will take action when companies choose not to treat fire safety as a legitimate business requirement. We urge all companies to take their fire safety obligations seriously to avoid prosecution.” Simon added: “It is important that anyone employing a fire risk assessor must understand that the fire risk assessment is not just a document but the beginning of a process that must involve the cooperation and understanding of both parties.” Anyone who has concerns about fire safety should contact the Service. More information can be found on the website

Tatton Park

Meetings with a difference Tatton Park’s inspirational setting and unique meeting rooms make it a wonderful place to spend your working day. Located within the magnificent Grade 1 listed Mansion, Tatton’s impressive portfolio of facilities includes – The Boardroom which was originally one of Lord Egerton’s bedrooms. This intimate facility offers stunning views of the gardens and seats up to 20 delegates. Lord Egerton’s Apartment is a timelessly elegant self-contained suite of rooms with magnificent views of the Italian Terrace and parkland from the balcony. The Apartment can accommodate 24 Boardroom, 40 for dining or theatre style or up to 80 for a standing drinks reception. Tatton’s largest indoor meetings venue is the Tenants’ Hall – a large atmospheric venue which was originally Lord Egerton’s private museum and offers an exceptional option for large scale conferences, evening banquets and exhibitions. It can cater for up to 400 guests theatre style or up to 350 for dinner. Delivered by our on-site chefs and freshly prepared using local ingredients with estate produce where possible, our catering options for lunch are very popular. We can also offer breakfast butties, pastries and afternoon teas. Tatton’s location is fantastic for motorway and transport links, being only minutes from the M6 and M56 and signposted from both, serviced by Knutsford train station and 15 minutes’ drive from Manchester Airport. Once on site, cars and coaches attending a meeting or corporate event park for free and there is adequate parking space for even our largest events. After your meeting Tatton’s team-building options are a great

way to round off your day – try some of our activities such as a deer safari or longbow. If you would like to make an appointment to view any of Tatton Park's facilities for your meeting or to check availability of our rooms and suites please call one of our Events Team on 01625 374456 or 374457, email or complete our meeting and conference enquiry form on Tatton Park, Knutsford, Cheshire WA16 6QN


Chamberlink Summer 2016



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Chamberlink Summer 2016


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• Agency - Office, Industrial and Retail • Investment Consultancy • Valuation • Management • Lease Consultancy • Machinery and Business Assets

Manchester Office 0161 833 4944

Macclesfield Office 01625 262222

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Chamberlink Summer 2016


Tour of Britain Bollington BikeFest rides again Now in its fifth successive year, Bollington BikeFest returns to Adelphi Mill on Sunday September 4. The event attracted over 200 riders last year, organised by the Macclesfield & District Lions Club, Bollington Town Council and Girl Guiding Cheshire Border. To date the event has raised £15,000, the main beneficiary being the East Cheshire Hospice and other local good causes. The event precedes a major biking event the Tour of Britain so the Bikefest event is in good company. As a charitable event any help with sponsorship whether donations, products or services are always appreciated. The main sponsor is Cooperative Food, with support from Adelphi Mill Properties, Roller Banners, Bollington Brewery and Rudyard Lake Hotel. As in previous years there are three routes: the Grimshaw Grueller – a 116km course taking into account hills and plains; the Bolly Bash mainly a flat course over 76km; a 20km ride off road on a disused railway path starting from 9am and always very popular with families. Macclesfield & District Lions Club has made over 60 grants in the last financial year totalling more than £20,000 including helping to purchase defibrillators for two schools in Bollington and a substantial donation to Prestbury Park Playground. They are always looking for new members to help them in organising and attending events and meet at Hollin Hall Hotel most 1st and 3rd Mondays of each month For more information about the event and to register, please visit or email if any questions not covered by FAQs.

Knutsford to host its own cycle festival as Tour comes to town Knutsford will be hosting its own Cycle Fest to coincide with The Tour of Britain coming to town on Tuesday September 6. Tatton Estate Management (TEM) and Event Buddha, who are managing the event in conjunction with Knutsford Town Council, are creating a unique opportunity to showcase local businesses and entertain the anticipated thousands of visitors to Knutsford on the day. The popularity of cycling is booming. As a result, the Tour of Britain will be not only be broadcast by the BBC and commercial channels, it will be transmitted live to around 116.6 million viewers in 129 countries across the world through Eurosport and ITV4. TEM’s Managing Director, Henry Books, said: “The popularity of this event is a massive opportunity for the businesses of Knutsford to engage the thousands of visitors. “Cycle Fest is designed as a free 'pop-up festival’ for everyone to fully enjoy the Tour of Britain and also experience a flavour of just what Knutsford has to offer including numerous activities across the town. “To help manage so many visitors we will be

opening up over 1,000 temporary car parking spaces in and around the town, along with a secure cycle park, which will ease congestion and help residents, businesses and visitors.” Rupert Wakefield, from Event Buddha added: "We're used to working on delivering large scale events such as Geronimo Festival at Tatton Park, The Royal International Air Tattoo and even Parklife Festival in Manchester, but being given the opportunity to work on an event aimed at community and business engagement in my home town is hugely exciting and a bit of an honour. The team at Event Buddha are already looking forward to delivering a safe and hugely popular event for the Knutsford.” Knutsford Town Councillor and Chairman of the Tour of Britain Sub Committee, James Power, agreed saying: "This is a truly historic event and such a positive way of engaging with the local community. I am delighted that we have such a great opportunity to promote the town and create a lasting legacy.” Anyone interested in hosting a stall or activity on the day should get in touch with Heather Clawson at or on 01565 654107. KNUTSFORD TRI CLUB AND CLLR JAMES POWER, (LIGHT BLUE); CLLR ANDREW MALLOW CHAIRMAN OF THE EVENTS COMMITTEE (YELLOW). PHOTO BY JONATHAN FARBER

Connecting Cheshire saddles up to boost Broadband roll-out Connecting Cheshire has lined up as a Tour of Britain stage sponsor and launched a ‘broadband without brakes’ campaign to promote the roll-out of superfast fibre. To coincide with the Tour of Britain cycle race stage across Cheshire in September, the campaign will help to drive the take-up of the additional fibre broadband across the county funded by the Connecting Cheshire Partnership of BT and four local authorities – including Cheshire East – and will feature the Fibre Guy characters. Using the analogy of comparing cycling uphill on slow broadband with speeding downhill with superfast fibre broadband, the campaign will explain how to upgrade to a faster network and that in most cases upgrading can work out cheaper due to 20

Chamberlink Summer 2016

competition in the provider market. To check availability of faster broadband in your area you can visit the Connecting Cheshire website and enter a postcode or a telephone number online at: Councillor David Brown, Deputy Leader of Cheshire East Council and on behalf of the Connecting Cheshire partnership, said: “This is a great fun campaign with a serious message that around 90 per cent of premises can now upgrade to superfast broadband. “Not only is it likely to be cheaper but homes and businesses can take advantage of all the benefits of faster speeds for both work and play. So check, compare prices and change.”

CloudAccounting Getting away and taking a holiday is crucial when you’re a small business owner. It helps you take a step back and plot the company’s trajectory, and more importantly, it gives you the chance to relax and recharge your batteries. As the summer draws in, we’ve put together a short list of everything you can do to make sure you have the most enjoyable and distraction-free holiday possible.

1. Make a pre-holiday action list Before any trip it’s important to make a list of everything you need to do before you leave, making sure you leave enough time to tick everything off it. Entrepreneurs will be all too familiar with the mad scramble to get everything finished off at work, as well as packing bags and printing boarding cards. To help minimise those pre-holiday stress levels, and ensure you have a relaxed start to the trip, ask yourself if anything on the list can wait until you return.

2. Automate to rejuvenate Automation is your friend when you’re on holiday. In the same way that manufacturers have used robots to reduce human input at plants, small business owners can use modern technology to keep their businesses operating while they aren’t there. Setting an automatic responder on your email is one easy way of automating your business, even if it says you are not available to take emails at the moment. Using cloud accountancy programmes like FreeAgent and Xero also allow you to automate your invoicing, so you can keep finances running

Small business owners: 5 things to do before you take a holiday smoothly while you’re not even in the country.

3. Think about outsourcing If you truly want to relax while you’re on holiday, but you’ve got a big project deadline hanging over your head, then you might consider outsourcing some or all of a piece of work to another party. You can also outsource smaller things too, like answering your telephone or replying to emails. Platforms like People Per Hour are full of people that can complete all sorts of odd jobs.

4. Factor a holiday into your cash flow If you are lucky enough to be taking a longer break then you should consider how the time off will affect your businesses cash flow. FreeAgent has put together an excellent field guide showing you how to accurately measure the real business cost of a holiday. If your calculation works out to be more than you can afford then you should think about postponing or shortening your trip.

5. Do everything in your power to stop working on holiday Not doing any work when you are on holiday is the

dream. Unfortunately, for a lot of business owners it is impossible. There is always something that needs doing or an important decision that can’t wait until next week. If this sounds like you then there are things you can do to limit your work output while on holiday. Switching off emails on your phone will stop you getting distracted when you are trying to relax. And setting a short period of time aside each day for work stuff will help concentrate your mind and complete tasks quickly. In many ways, taking a break from your work can actually be of benefit to your business. Not only does it help rejuvenate your spirits for weeks and months to come, but it can also help you gain some perspective on where you are and where you are going. Many business leaders report coming to a grand Eureka! moment while sat on a beach in France or a sun lounger in Spain. CloudAccountant – Accounting for small businesses. Know how your business is doing in real time, anywhere, anytime. • For more information visit or email

Members News

James Russell Photography turns 10! Local commercial photography business, James Russell Photography is celebrating ten years of trading. Back in June 2006, James set up the company – his very first job was to take a business portrait of a director of a major construction company and he’s not looked back since! “It’s been a 'fascinating and varied time,” said James, “full of interesting commissions varying from high end sports cars to the humble plastic bag and even one job in a coffin factory!” James has worked in virtually every commercial discipline including industrial, architectural, corporate portraiture, products, fashion, events and many more. “In many ways I’ve enjoyed the more mundane jobs the most, as I relish the challenge to make something out of nothing and the chance to be truly creative. Each job requires the same attention to detail no matter what the subject.


“You never quite know what the next job will bring or the opportunities it will present me with to produce a dynamic image. I also love going to a new location, be it someone’s office or a derelict industrial site and exploring what is possible. With business portraits, I enjoy photographing people in their own environment, often using creative lighting to produce something a little different from a standard head and shoulder shot.” James has met lots of interesting people and photographed his fair share of celebrities too, from soap stars, footballers and politicians to British climbing legend Sir Chris Bonington, someone he’s always admired. This resulted in the most engaging of photos, which the great man added to his own photo library collection. When asked about the best part of the last 10 years, James said “the people I’ve worked with have made the time fly – meeting new clients and making new friends has definitely been the best bit of the job.” James has picked up numerous awards during this time, the highlight being the prestigious Advertising prize at the national Professional Photographer of the Year Awards. He has also held a three year tenure as Chairman of the Northwest region of the British Institute of Professional Photography, a position he was honoured to hold in order to support other professional photographers in the area. You can see James’ top ten photographs from the last decade in a gallery on his website James is already looking forward to the next 10 years…

A week of “True Light” The recent Cre8 Festival on the Moss Rose Estate, themed “True Light”, was alive with music, art, stories, food and celebrations during a week-long programme celebrating young people and community, and 10 years of Cre8. Activities included: a Youth Music Event at St Michael’s Church – run and featuring performances by young people from the Cre8 project; storytelling at The Park Tavern on the theme of ‘Light’; community games evening, free lunches and opportunities to meet the Cre8 team; a local business supporters evening; and reopening of the community wildlife area. The

finale of the Festival was a Hog Roast and celebration evening showcasing Cre8’s activities over the last year. The Festival was very much a community event, organised and run by young people, adults and families involved with the Cre8 project over the last 10 years. The week of activities in June was enjoyed by over 250 people, including David Rutley MP, Lord Lieutenant David Briggs MBE, High Sheriff of Cheshire Kathy Cowell OBE, and the Mayor of Macclesfield Cllr Alift Harewood-Jones. To find out more about Cre8 and how you can make a difference in your local community visit



Chamberlink Summer 2016

Health& Beauty

Zurego - Here's to a better you! Husband and wife Nick and Cathryn Thompson love finding unique, effective health and beauty products from across the world and bringing them to market, both in the UK and internationally. Their company, Zurego Ltd is based in Poynton. As Nick says “Our brands are mostly niche, sometimes a bit quirky even, but they’re always proven effective and all of them address a real need in a new way. That’s one of the advantages of a small business like Zurego, we test everything ourselves before we even think about putting it on the market. If it doesn’t work for us, our friends and family, we won’t sell it, simple as that! “We sell direct online thorough, but also to retailers and wholesalers in the pharmacy, healthcare professional and outdoor markets, including Boots, Lloydspharmacy and Rowlands.” Zurego’s innovation net is spread far and wide –

• Otostick – a unique cosmetic prosthetic for prominent ears from Spain • Spotner – anti-agespot pen from the Netherlands • Exfolimate – highly effective exfoliator all the way from Australia • BackJoy – posture improvement range from the USA • Blis-Sox – blister prevention socks – UK concept, US and Taiwanese technology. “Zurego is proud to join the Macclesfield Chamber of Commerce and would love to receive questions or suggestions from fellow members. Trade prices available to all members, just drop us an email or give us a call!”

Contact Nick or Cathryn at or call on 01625 262361

Chamberlink Summer 2016


Members News

Your BREXIT travel questions answered You may be wondering what the BREXIT result means for you and your business. We think the statement below from the Association of British Travel Agents, ABTA, answers these questions. How will Brexit affect my trip?

your flight is delayed or cancelled. The UK Government will need to implement a new law on compensation for flight delays and compensation after we leave the EU.

What about duty free? Can I still bring goods home?

Until the UK officially leaves the EU, not sooner than two years' time, there will be no changes to travel arrangements. Travellers are as free to move between the UK and the EU as they were before the vote, European Health Insurance cards remain valid and regulations such as Air Passenger Rights remain in place.

You can still bring home unlimited goods until we officially leave the EU. The free movement of goods will be part of a negotiated settlement with the EU.

I'm going to Europe this summer, is my passport still valid?

There will be no immediate changes to using your phone abroad, and there won't be an immediate impact on charges. The UK Government will need to implement a new law on roaming charges after we leave the EU, otherwise the service providers will be free to set roaming charges.

Yes. Until the UK officially leaves the EU there will be no changes to passports.

Do I need to get a new passport? No. Until the UK officially leaves the EU there will be no change to passport arrangements.

Which queue will I go into at the airport - EU passports or all others? The same queue as you did before the vote. Until the UK officially leaves the EU there will no change to passport arrangements.

Do I need a visa to go to Spain? No. Until the UK officially leaves the EU there will be no change to passport arrangements.

What about my European Health Insurance Card (EHIC)? You can still use your EHIC card abroad. There will be no immediate changes to using your EHIC card abroad. Arrangements between the UK and other EU countries will have to be reached once the UK officially leaves the EU.

Can I still get compensation if my flight is delayed or cancelled?

What about using my mobile phone abroad? Will roaming charges increase?

Can I still take money out from cashpoints abroad? Yes, you can continue to take out cash, as normal.

What does this mean for the price of my trip abroad? People paying for overseas accommodation in other currencies (e.g. in euros or dollars) can expect to pay more in the event of a weaker pound.

Will the cost of flights increase? A weaker pound may impact the cost of flights in the short term, in the longer term the UK Government will seek to negotiate full access to the EU's common aviation market, which has delivered the open skies arrangements we have today. • If you have any further questions, please feel free to call the Business Travel Team at Northenden Diamond Travel and Cresta World Travel on 0161 613 4006 or contact your own Travel Management company.

Yes. There will be no immediate changes to claiming compensation if

The Team Games - how will you be part of it?


Chamberlink Summer 2016

Cheshire and Warrington's Community Health & Wellbeing festival @ Chester Racecourse, Sunday September 18 will provide a marketplace for health and wellbeing providers to connect with the public, an opportunity for the community to have a go at a variety of activities, for schools to participate in the bubble run and for businesses and teams to compete in the first ever sub-regional Team Games. We are privileged to have the support of a whole range of stakeholders including local sports and community clubs, Cheshire Police, Cheshire Fire, local MPs, major businesses like Moneysupermarket and United Utilities and more than 20 local local schools. We would love you to be part of the event, to raise the profile of your organisation and help to raise funds for the Prince’s Trust. At just £25+vatpp to enter the games or a nominal fee to secure a marketplace pitch; there's an opportunity for everyone to take part. For more information, to reserve a space within the Health & Wellbeing Marketplace or to book your team a place at the Games, please call 01606 330212 or drop us a line on Thank you for helping us to get Cheshire and Warrington more active.


Cheshire Flexi Rent for your business vehicle

Small, medium and large vans can be supplied along with our every popular Luton tail-lift van range, ideal for commercial and industrial use. Cheshire Vehicles can even offer terms on change of vehicles, so if you need a van for your deliveries and a car to visit your clients, our flexi packages can easily accommodate your needs. A large range of cars is available, from a small 5dr hatchback for economy motoring, through to mid-range cars and estates, complimented by our larger cars for business or pleasure use. Corporate business accounts are welcome and our branches are always keen to discuss rental requirements and

accommodate specific needs. The price we quote is the price you pay - there are no hidden extras, simply very good service where people come first. Our aim is to satisfy all your rental requirements by being a one stop shop for all your motoring needs, taking away any concerns Corporate accounts are around your motoring requirements. Whilst we are leading providers welcome and our branches of business-to-business rental in our are always keen to discuss local markets, we also proudly cater rental requirements and for all domestic and pleasure accommodate specific requirements ensuring clients can rent needs. a vehicle of their choice at a realistic price, and with fully qualified staff to support and assist them through that choice. Motoring should be a pleasure and our large range of vehicles ensures we can always meet your specific requirements. If you require a car, van, minibus or people carrier for business, domestic or social use, simply contact your local Number One rental centre, Cheshire Vehicle Rental, where people come first.

Long gone are the days when businesses needed to own their vehicle fleet and carry the burden of acquisition, insurance, road fund tax, maintenance and disposal – a nightmare for many! Cheshire Vehicle Rental can offer fully tailor-made vehicle rental solutions to fit your business requirements, from one vehicle to multiple vehicles – be it car or van, small or large – simply contact your local Number One vehicle rental centre, tell us your requirements and we will be proud to deliver a very competitive package that will take away the worry of owning vehicles and save you money.

• See our larger advert below for your local branch where you are assured of quality service, quality vehicles and a quality welcome.

Chamberlink Summer 2016



Running Challenge gives Rossendale a boost

Prestbury hosts Cheshire Strokeplay Championship The horrendous summer weather struck to take out a big chunk of the Cheshire Strokeplay Championships at a magnificent and pristine Prestbury course. Home star James Newton set the pace on day one in good conditions, posting a four under par 67 to take the lead from Steven Capper from (Caldy) 68 and Lewis George (Delamere Forest) and Josh Garside (Prestbury), both 69. Day two saw a cloudburst in midcompetition that caused the round to be called off as the course was unplayable. After another poor weather forecast it was decided to let the top 58 players from the original entry of 130 to play one more round to decide the championship, and it proved to a wise decision as yet more heavy showers again hit Prestbury on the final day. But the rain didn’t unduly disturb James Newton as he posted a second round of 69 for a winning score of 136 to finish three shots clear of Matt Murray (Lymm) who had a best-of-the-day 68 to win the Israel Sidebottom Trophy as the championship runner-up. It was the second time that James has put his name on the Championship Trophy as he won for the first time in 2013 at Eaton Golf Club with a four-round total of 284, and he will now represent Cheshire in the National County Championships at Woodhall Spa in September. The Club has a couple of dates available for Society bookings, and if you are interested in membership contact Craig Barker (Membership Director) at




In September the Macclesfield Harriers club will be hosting three great running events in and around Macclesfield. This year the Rossendale Trust has been named as a major beneficiary of these events and the funds will serve as a fantastic boost to the Trust’s work. The flagship race is the Half Marathon around the undulating hills of Macclesfield, starting and finishing at the Macclesfield Leisure Centre in front of a roaring crowd. For those not quite ready for such a challenge, a 5K run or much shorter Fun Run is available. Everyone is welcome and can get involved from super fit runners to first timers! This year the Harriers have thrown the gauntlet down to the business community by offering a Corporate Challenge! Awards will be given to businesses entering in the following categories, • Best Team in the Half Marathon; • Best Team in the 5K;

• Organisation entering the most participants; and… • Best team in fancy dress! The Harriers are giving a large proportion of the funds raised to Rossendale Trust and this in turn will directly help the people we support through WorkTaste. WorkTaste offers people with learning disabilities and some physical disabilities the opportunity to taste work with local companies. The Trust supports them through a structured programme and works closely with the company providing the opportunity. Work can be taken for granted by many of us, but to some it can be a chance to ‘fit in’ or to ‘feel like a real person’ as one beneficiary of the programme stated. Sue Heaven, Head of Fundraising at the Trust, said: “This event is a great way for the business community to support our fantastic WorkTaste scheme and to challenge other businesses to be the best.” If you would to know more give us a call on 01260 252500 or visit the Harriers website

Real feel-good factor at Macclesfield Town It is a fabulous time to be a part of Macclesfield Town Football Club, a team that is at the heart of the local community. Our rich heritage stretches back into the 19th century and with our new partner Umbro and main sponsor Arighi Bianchi, we are proud to say we have a combined history of nearly 400 years. The 2016/17 season kicks off on Saturday August 6 at home to Torquay and following a successful new kit launch, there is a real positive feeling around the club, supporters and sponsors about the forthcoming season. With the retention of many players from last season and the signing of former Everton and Newcastle player Steve Watson as Assistant Manger, there is a real drive to push for promotion into Division 2. The ‘feel good factor’ continues with the development of a youth project branded 'Project 21' in memory of former player Richard Butcher, and we are developing initiatives that will help us to better engage with local schools, youth organisations and junior football clubs. We cannot do all this though without the generous support of the local business community. With Arighi Bianchi as a main sponsor, the club has received significant investment and assistance from Audi Macclesfield, Big Brand Ideas, Cheshire Demolition, JJ Cookson, Macclesfield Motor Factors, Proseal, Palletower, The Tytherington Club, SK Distribution, Spiral Colour Print, and RRG Macclesfield.

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So, why not get behind 'The Silkmen' and embrace our local pride, passion and belief? Help us uphold our responsibility and role within the community to entertain and engage with the young and old alike and to enjoy a proper sporting occasion. For more information about sponsorship, hospitality or community initiatives, please contact Dan Ackerley, Commercial Manager at


HR& Recruitment

Talent: new name but core values remain the same To mark its sixth anniversary Wilmslow based Exceptional Solutions has rebranded to Talent HR & Recruitment. While the brand, logo and website have changed to better represent where the business is today, the company’s approach remains the same; a combination of experience, passion, exceptional customer relationships and a deep industry understanding – core values that have led the company to where it is today. Talent offers a variety of services including planning and implementing HR functions, filling recruitment needs and ensuring your business is compliant with HR legislative requirements. They do this through providing in-person or remote HR solutions and online tools to support your business practices. Founder and MD, Katie Bancroft, has built Talent though her passion in providing clients with the HR and Recruitment solutions that they need. With over 15 years’ experience in HR and recruitment across a wide range of businesses and sectors, she understands the key role that HR plays in helping a business owner deliver their business strategy. Katie explains: “Our mission is to provide a joined-up approach to HR or recruitment; in my eyes the two should always be working together. We differ from other HR consultancies as our starting point is to understand the overall needs and objectives of a business, ultimately we care about our clients and their budgets.”


Talent have also recently appointed Charlotte Goodwin as their new member of the HR team. Charlotte is an English Literature & Language graduate and has experience across a range of industrial sectors. She is currently studying with the CIPD. Charlotte said: “This role is really exciting and it’s great to be working with the team supporting our clients.” • Contact Talent to discuss your HR or recruitment ideas on 01625 402118 or pop in to see them at 11 Rex Buildings, Wilmslow.

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Members News

Addlington Hall and Gardens Did you know... Nestled between Poynton, Prestbury and Wilmslow we often hear “I didn’t even know it existed” or “Wow, I’ve not been here before and I only live five minutes’ away”, so we wanted to take this opportunity to tell you a few things about Adlington Hall that you may not already know: 1. The Adlington Estate has been in the same family for over 700 years and is still privately owned. The main income is now generated through private events which helps to maintain the Hall and Gardens and allows us to open 28 days each year for visitors. Why not come and visit the gardens, enjoy a guided tour of the hall, and treat yourself to homemade cakes in the tea room. Open every Sunday (2pm-5pm) until September 25. 2. This year we have introduced 2 brand new child-focused events. Do your children like exploring? Are they interested by the creatures that live in your garden? Why not come and join Ranger Dan onJuly 31 for an afternoon of Bug Hunting and Wilderness Exploring. Or on August 31 we are being invaded by Dotty the Dragon! Join us for an afternoon of fabulous puppets, live music and high energy storytelling – outdoor theatre for the whole family. 3. The organ at Adlington Hall is the oldest unaltered instrument of its size in the British Isles. It appears to have been installed in the 1690s. It is one of the very few organs which Handel is sure to have played. Handel visited Adlington in 1751 and presented Charles Legh with a setting of a “Hunting Song” he had written. September 8th Adlington Hall opens its doors for a truly wonderful Evening Organ Recital, concert commences 7pm. 4. The Great Hall at Adlington is a magnificent romantic setting to exchange vows on your special day. New for 2016 we can offer outdoor ceremonies at Adlington. Couples can now choose to marry in the centre of our spectacular Rose Garden under the

striking gothic arch. With complete exclusivity for your day, when you choose Adlington you know your day will be as special and individual as you are. 5. And here’s one I bet no-one knew…. we have recently partnered with 3 outdoor events specialists giving us the opportunity to appeal to businesses looking to do something a bit different. Seen it, heard it all before? Well one of those partners is the Bear Grylls Survival Academy. These events are designed around a variety of Bear’s expeditions, from crossing the North Atlantic to jet skiing around the UK, and are brought to life by Bear’s personal team of experts, offering fast dynamic activities using a variety of exciting equipment. Now I bet that’s a bit different to your last team building day! For more information on Adlington Hall and Gardens please visit the website at

Big Brand Ideas hits big £1m target As if winning ‘Small Business of the Year’ at North East Cheshire Business Awards wasn’t enough - Big Brand Ideas has gone on to hit their year target of £1million! It’s admirable to say the least and here’s how they did it… The business comprises of extremely talented, creative and driven people. Those values are embedded across the business, which is reflected in their culture. As a result, the team at BBI are passionate about their work; producing the highest standard of digital marketing services with a commitment to technical brilliance and creativity. Jon Butler, Founder of Big Brand Ideas highlights: “I firmly believe a good business is made by its people and employing such a strong team has driven the growth year on year. It’s imperative that we invest in training, both internal and external, attend industry conferences and events but most importantly, work on our physical environment to encourage teamwork and partnership. “Having that grounding as a business is something we should all consider, irrespective of the company industry. The office includes an air hockey table, basketball nets, sofas and chill out areas for their staff to enjoy. Jon also pointed out that “the music should always be playing.” As a full service digital marketing agency, some of the talent they hold includes highly creative designers and web developers, trained copywriters and SEO experts and strategic brand consultants – all of which bring brands to life. 28

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Big Brand Ideas are in the forefront to winning a number of exciting accounts in the near future and we wish them all the best in their continued success. To find out what Big Brand Ideas can do for your business, go to or simply call a member of the management team on 0161 441 4740.

Members News

ClientsFirst investigate the state of North West digital marketing Macclesfield-based digital agency, ClientsFirst, recently conducted its first annual survey to look into the state of digital marketing in the North West. In what is a very fast moving sector, they wanted to get a feel for the main issues being tackled by firms and to benchmark industry standards. Sam Turner, Head of Digital at ClientsFirst, commented, ‘Many of our clients come to us wondering what they should be doing to keep up in the fast paced world of digital and want to know where they stand compared with other firms in the area. As a North West business, we didn’t want to rely on data collected in London, so we carried out our own initial research. We were keen to find out how firms in our region were doing with digital, what challenges they faced and where they were being most successful.’ ClientsFirst surveyed a small group of fellow North West businesses to see what was working for them in their marketing. Here are just some of the results: • 53% of firms have no documented marketing strategy in place • firms are often redeveloping their websites. 63% have a website built in 2014 or later. • firms are struggling with Facebook. Only 59% use it for marketing. Just 45% of those say it is ‘helpful’. ClientsFirst took all of the results and put them into a simple whitepaper, explaining the current trends being seen in digital, the reasons behind them and how firms can improve their own

marketing if experiencing similar problems. The findings were sometimes unexpected but offered a fascinating insight into how to develop proactive marketing strategies. Due to the success of their first survey of this kind, ClientsFirst will be carrying out the research again in early 2017, so keep an eye out for details nearer the time if your firm would be interested in being involved. And if you would like to get access to the full list of results, to see how you compare with other North West firms, you can download your free guide to The State of North West Digital Marketing 2016 at ClientsFirst is a fully integrated marketing agency, offering services in web design and build, branding, creative design, SEO, social media and content marketing to ambitious and successful companies that operate in either the B2B or professional services sectors. For further information visit: or call 0345 450 8363.


The new face of Royles Having represented the Jaguar brand since 1963, Rolyes have relinquished the Jaguar sales franchise part of their business, but will continue to operate within the Jaguar network as a fully authorised Jaguar Service Centre. Their workshop will still offer the same level of personal service that their customers know and expect, and they will still be able to undertake all warranty work on your Jaguar with the added bonus of the installation of an MOT station within their workshop. The Directors are currently exploring re-franchising opportunities for the Wilmslow showroom and they are delighted to announce their recent appointment as a Zenos Cars franchisee – the first of a series of premium niche franchises planned for the Wilmslow dealership. Zenos Cars are the innovative, lightweight and affordable British sports cars that provide thrilling and accessible driving experiences – come along to Number One Macclesfield Road and see the exciting line up. They will also continue to offer an extensive selection of used Jaguars, and will be adding to that an expanded range of pre-owned prestige and performance marques from leading brands such as Bentley, Maserati. Land Rover and Porsche. And yet another aspect of their new offering will be a brokerage business, where Royles will be able to source and supply new vehicles from all manufacturers. The Directors would like to take this opportunity to thank their customers most sincerely for their business over many years and look forward to continuing the relationship with their new venture – please come and visit us and talk to us about our new offering and how Royles Motor Group and Royles Jaguar Service Centre can continue to provide your motoring requirements. 30

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Welcome to the new face of Royles We are delighted to have been appointed as the Zenos dealership covering the North West of England. The Zenos sports car is an affordable British-built specialist track and road car combining lightweight performance with track day agility. We also have an extensive range of Prestige, Performance and 4x4 vehicles on site. Royles continues as an Approved Jaguar Service and Parts Centre. We now have a new MOT bay on-site. Although there are new facilities, reassuringly, the faces of our team here will be familiar to all previous and current Jaguar Customers. We look forward to extending you a very warm welcome and assure you of our utmost attention at all times.

Meet the Zenos

Royles Group PLC 1 Macclesfield Road, Wilmslow, Cheshire SK9 1BZ T:01625 546200 F:01625 546201

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