CMGT 556 NERD Something Great--cmgt556nerd.com

CMGT 556 All Assignments (June 2020) FOR MORE CLASSES VISIT www.cmgt556nerd.com CMGT 556 Week 1 Management Support System Presentation CMGT 556 Week 2 Using KPIs and CSFs Podcast CMGT 556 Week 3 SCM Reference Document CMGT 556 Week 4 CRM Packages Presentation CMGT 556 Week 5 Viable ERP Solutions Presentation CMGT 556 Week 6 Security Threat Analysis ==============================================

CMGT 556 Entire Course (June 2020) FOR MORE CLASSES VISIT www.cmgt556nerd.com CMGT 556 Week 1 Discussion The Case for Letting Business Solve Social Problems CMGT 556 Week 1 Management Support System Presentation CMGT 556 Week 2 Discussion Starting a Business CMGT 556 Week 2 Using KPIs and CSFs Podcast CMGT 556 Week 3 Discussion CRM, SCM, and ERP in Start-Ups CMGT 556 Week 3 SCM Reference Document CMGT 556 Week 4 Discussion Customer Relationships

CMGT 556 Week 4 CRM Packages Presentation CMGT 556 Week 5 Discussion Integrating SCM, CRM, and ERP CMGT 556 Week 5 Viable ERP Solutions Presentation CMGT 556 Week 6 Discussion Tapping Online Service Providers CMGT 556 Week 6 Security Threat Analysis ==============================================

CMGT 556 Week 1 Discussion The Case for Letting Business Solve Social Problems FOR MORE CLASSES VISIT www.cmgt556nerd.com Review “Chapter Two Case: Michael Porter on TED – The Case for Letting Business Solve Social Problems” at the end of Ch. 2 of Business Driven Technology. Respond to the following in a minimum of 175 words: • Do you agree or disagree that business can solve social problems? Justify your answer. • How can the concepts discussed by Michael Porter help with the decision making process for managers at the three different managerial levels? ==============================================

CMGT 556 Week 1 Management Support System Presentation FOR MORE CLASSES VISIT www.cmgt556nerd.com You are a consultant that specializes in Enterprise Resource Planning (ERP). You have been hired by a small start-up manufacturing

company, with less than 500 hundred employees that specializes in electronic devices. The CEO of the company would like to incorporate a management support system (MSS) into the organization to help in making business decisions. This system will allow managers at the different levels to easily retrieve information from various databases in the organization to assist them in running scenarios, performing what-if analyses, and tracking organizational performance to determine goal achievement. You’ve been asked by leadership to present an MSS to help Company ABC understand how to integrate an MSS into their organization and how it will help them gain a competitive advantage over other companies. Throughout this course, you will be completing different assignments that will apply to this company. Research the different MSS processes currently used in business. Create a chart that compares each MSS’s potential using Microsoft® Excel®. Create a 10- to 12-slide, multimedia-rich presentation that includes the following: • Comparison chart • Features and benefits of using an MSS • What types of decisions will the system support • How the three levels of management will utilize the system and the value to each level • How the MSS supports establishing a competitive advantage • Recommendation would you make to the organization Submit your assignment. ==============================================

CMGT 556 Week 2 Discussion Starting a Business FOR MORE CLASSES VISIT www.cmgt556nerd.com Review Scenario 2, “Starting Your Own Business,” in the “Making Business Decisions” section at the end of Ch. 4 of Business Driven Technology. Respond to the following in a minimum of 175 words: • Think about the scenario of starting your own business. What business would your start-up be? • What three CSFs and KPIs would you use that would help measure success of your business? Be sure that your metrics include CRM and SCM metrics to make the

determination. • Why are these metrics appropriate and how will they indicate success to you? ==============================================

cmgt 556 week 2 using kpis and csfs podcast FOR MORE CLASSES VISIT www.cmgt556nerd.com KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs. Research the benefit of using metrics such as KPIs or CSFs. Create a 3- to 5-minute a podcast and ensure you do the following: • Provide a brief background of the company • Identify the business problem • Suggest three to five metrics that would help the business gauge success • Explain the meaning of each metric • Explain why each metric will help the business determine success • Discuss the affect the evolution of data, information, business intelligence and knowledge have on the chosen organization Submit your assignment. ==============================================

CMGT 556 Week 3 Discussion CRM, SCM, and ERP in Start-Ups FOR MORE CLASSES VISIT www.cmgt556nerd.com Review Scenario 1, "Cool College Start-Ups,” under “Making Business Decisions” at the end of Ch. 3 of Business Driven Technology. Navigate to Inc. and find this year’s current Coolest College Start-ups article. Choose one of the start-up organizations

listed. Respond to the following in a minimum of 175 words: • Explain how the business could benefit from using CRM, SCM, and ERP to establish themselves in the marketplace. What strategy would you suggest for the success of SCM in that organization? Be sure each enterprise system is included in your answer and keep “systems thinking” in mind. • Is the company using a SCM system software?

Are there other software packages that would work better? If so, what would you suggest? Explain your answer. ==============================================

CMGT 556 Week 3 SCM Reference Document FOR MORE CLASSES VISIT www.cmgt556nerd.com The CEO of the startup company you are working with from Week 1 asked you to attend the executive steering committee meeting. The committee is looking to implement a new SCM system. The manufacturing company does not currently have a SCM system and does not believe there is a need for one. The lack of having one causes the company to have occasional operational issues, which results in a loss of revenue. The executive steering committee has asked you to research the different SCM system software packages available and create a comparison chart of the different packages. They would also like you to provide a summary that will give a recommendation for what SCM system the organization should use. Research at least four SCM system software packages. Create a comparison chart for at least four SCM packages you researched that includes the following: • Product • Deployment • Demand Planning • Import/Export Management • Inventory Management • Shipping Management • Supplier Management • Transportation Management • Warehouse Management • Cost Write a 1-page summary that will help the executives determine what SCM system and strategy to use that will ensure success. Be sure to include the following in your summary: • A high-level overview of the supply chain • Why each step is important

to the organization • How the supply chain will help the company succeed and correct the operational issues. Submit your assignment. ==============================================

CMGT 556 Week 4 CRM Packages Presentation FOR MORE CLASSES VISIT www.cmgt556nerd.com The CEO of the manufacturing company you are currently consulting for has now asked you to look into implementing a CRM. The company currently uses spreadsheets to track sales calls and a paper address book to keep customer information. The CEO has asked you to research and recommend a CRM that will meet the company’s needs. Research at least three CRM packages. Use Microsoft® Excel® to create a comparison table that compares the pros and cons of each package. Select one product for the manufacturing company.

Create a 10to 12-slide narrated, multimedia-rich Microsoft®PowerPoint® presentation for the customer on why implementing the chosen CRM is prudent. Be sure to address the following: • Why the chosen package is most appropriate • How this software will be an improvement over their current methods • How the chosen CRM package will fit into the overall enterprise of the organization • Benefits the customer can expect as a result of implementing the new software Submit your assignment. ==============================================

CMGT 556 Week 4 Discussion Customer Relationships FOR MORE CLASSES VISIT www.cmgt556nerd.com Review “Chapter Eleven Case: Zappos Is Passionate for Customers” at the end of Ch. 11 of Business Driven Technology. Respond to the

following in a minimum of 175 words: • Consider whether you are for or against the following statement in the electronic age: Customer relationships are more important than ever, and Zappos provides the new benchmark that all corporations should follow. Select a side in the argument and justify your answer. • Does Zappos use a CRM? • How can using a CRM support business operations? • What are the benefits and challenges of using a CRM in a business? • What would you suggest as best practices that should be used for a CRM to be successful? Explain your answer. ==============================================

CMGT 556 Week 5 Discussion Integrating SCM, CRM, and ERP FOR MORE CLASSES VISIT www.cmgt556nerd.com Review “Chapter Twelve Case: Five Famous ERP Failures” at the end of Ch. 12 of Business Driven Technology. Review each of the five examples mentioned in the case. Consider the company you currently work for or a company you have worked for in the past as you respond to the following in a minimum of 175 words: • What is the benefit of integrating SCM, CRM, and ERP in an organization?

How will it help? • Why would an organization need to integrate an ERP? • What advice would you provide a company that is trying to decide if implementing an ERP is right for their organization? ==============================================

CMGT 556 Week 5 Viable ERP Solutions Presentation FOR MORE CLASSES VISIT www.cmgt556nerd.com

The CEO of the manufacturing company you are currently consulting for is planning to have a cross-functional division off-site meeting.

The structure of the off-site is segmented into small 30-minute breakout sessions. You have been asked to lead a discussion on the discovery of other viable ERP solutions and how the various aspects of customer-driven business involve and impact SCM, CRM, and ERP systems. Search the internet and/or University Library for various ERP software systems that are available. Determine the main selection criteria ERP packages have in common (features, benefits, modules, and functionality). Select three packages from your research and create a table summarizing the results of your research. Be sure to compare and contrast how each package handles SCM, CRM, and ERP. Distinguish how the various aspects of customer-driven business involves and affects SCM, CRM, and ERP systems. Prepare a 15- to-20 slide, multimedia-rich presentation with audio. The presentation should include: • Comparison table of your three selected software packages • Details of each system • Table of comparisons • SCM, CRM, ERP andthe relationship of customer-driven business • Summary with your conclusion Submit your assignment. ==============================================

CMGT 556 Week 6 Discussion Tapping Online Service Providers FOR MORE CLASSES VISIT www.cmgt556nerd.com Review “Chapter Five Case: Targeting Target” at the end of Ch. 5 of Business Driven Technology. Respond to the following in a minimum of 175 words: • Authorities frequently tap online service providers to track down hackers. Do you think it is ethical for authorities to tap an online service provider and read people’s emails? Justify your position. • What do you consider to be the best ways to protect yourself from identify theft?

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CMGT 556 Week 6 Security Threat Analysis FOR MORE CLASSES VISIT www.cmgt556nerd.com Review Scenario 5, "LifeLock: Keeping Your Identify Safe” in the “Making Business Decisions” section of “Business Plug-In B6: Information Security” in Business Drive Technology. Based on the scenario, do additional research to identify ways to limit security threats. Then write a 2- to 3-page analysis of the identity scenario by answering the following questions: • From a security perspective, would you use your social security number in advertising? • What was the security breach in the scenario? • How is this security threat harmful to SCM, CRM,ERP systems? • What type of measures would you use to avoid such a breach? • What type of marketing campaign would you use to avoid this type of exposure? • What influence does the internet have on enterprise data? Format any references according to APA guidelines. Submit your assignment. ==============================================