ADRIANA HVAR SPA HOTEL

Édition 2020

HOUSE RULES

KUĆNI RED

ROOM SERVICE

SPA

SHOPS & SERVICES

HOUSE RULES

WELCOME Dear guests, Welcome to Hvar, the sunniest island on breathtaking Adriatic coast.

The very first glimpse of ancient Hvar city reveals its complex fusion of luxurious Mediterranean nature, rich cultural and historical heritage and astonishing presence of Adriana, hvar spa hotel.

Adriana hotel will dazzle you with renowned Croatian hospitality, inspire you with authentic Hvar food and wine and awaken your senses at SensorĂ­ spa with abundance of personalized treatments and services.

At Adriana we are focused on meeting your needs, surpassing your expectations and providing you with unparalleled service.

Sincerely, Adriana Team Adriana, hvar spa hotel

ÂŽ Luxury Hotel Publications - Avril 2018

HOUSE RULES DEAR GUESTS, We would like to take this opportunity to inform you of our house rules, so your stay with us would be as pleasant as possible. For all information, please contact the front desk.

Each guest is obligated to check in at the front desk and submit an identity card or a passport and credit card number as a collateral. Documents will be returned to the guest after registration is completed and his/her name entered into our Guest Book. Rooms may be used only by dully registered persons who have checked in.

Valuable and money may be placed in the safety deposit box in your room.

Pets are allowed to stay in rooms but that service is subject to an extra charge.

Guests are not allowed to keep neither easily flammable substances or explosives, nor substances of a strong and unpleasant odor in their rooms.

Damaging room furnishings and taking it outside the room is forbidden.

Please report all technical defaults, malfunctions and damage to the front desk staff.

Guests are not allowed to enter the restaurant and other hotel premises in swimming costumes, pajamas and slippers, except in the spa.

Please take a moment to read the evacuation plan in case of a fire hazard located on the inner side of your room door. Also, please notify the front desk staff immediately should you encounter a suspected fire hazard.

Your minibar contains food and beverages. Please repost the products you have consumed when checking out, otherwise we will charge the cost to your credit card submitted during registration procedure.

When using any hotel amenity, you must sign the appropriate form. Food and beverages are served according to the valid menu and drink list.

Room service for food and beverages is available upon request according to the menu found in every room.

The guest must leave the room before noon.

If you wish to prolong your stay please notify the reception in a timely manner.

Up until your departure baggage may be left in the wardrobe and baggage carrying service is not subject to extra charge.

House rules and price lists may be denied to the guest in breach of these rules, especially if he/she is disturbing other guests.

Please notify the front reception staff of any commendations, suggestions or complaints. ÂŽ Luxury Hotel Publications - Avril 2018

AIR CONDITIONING / HEATING All rooms and public areas are air conditioned. Rooms have air conditioning that can be increased or decreased for 2 degrees Celsius from the set temperature and fan speed control that shuts off when the windows are open.

AIRPORT Split’s airport is located 25 kilometers from the harbor of Split. For transfer agreements and further information please contact the reception.

ARRIVALS AND DEPARTURES Check-in: 15:00 Check-out: 12:00 noon For later check-out time possibilities please contact the reception.

ART AND CULTURE The city of Hvar offers a wide array of cultural programs and historical attractions. Please contact our Concierge or reception for further details.

AUDIO VISUAL SERVICES For meetings and special presentations there is a 46-inch plasma TV available for use. Please contact the Concierge for details.

BABY SITTING Please contact the reception for a list of locally available agencies.

BARS Top Bar is located on the 4th floor of the hotel and is open from 10:00-24:00 (during season).

BREAKFAST Breakfast buffet is served at Butchery & Wine restaurant every day from 07:00-11:00.

BUSINESS FACILITIES All rooms have access to complimentary Wi-Fi internet connectivity. For fax, scanning, printing, meeting rooms and other services, please contact the reception.

CONCIERGE Our knowledgeable Concierge will assist you with any need you may have is located in the main lobby.

CONFERENCE ROOM Sunčani Hvar Hotels offer special function rooms designed for meetings, conferences, incentives and events as well as for wedding and other celebrations. The function rooms can hold from 2 up to 400 guests.

For further information, please contact our sales departments at: +385 (0) 21 750 012. ® Luxury Hotel Publications - Avril 2018

CREDIT CARDS For your convenience we accept the following credit cards: American Express, Diners Club, Visa, Eurocard/MasterCard and JCB. CURRENCY EXCHANGE Foreign currency can be exchanged 24 hrs. a day at the reception.

DOCTOR Medical assistance is available at the clinic 200 m from the hotel. For other help please contact the reception.

EMERGENCY Please familiarize yourself with Adriana’s floor plan and evacuation route diagram affixed to the inside of your entrance door. In the event of emergency, if you are unable to vacate your room, please dial the front desk.

EXCURSIONS Please see Concierge for seasonal availability and bookings.

ELEVATORS There are two guest and one service elevators.

FACSIMILE For fax services please contact the reception.

FLOWERS For flower arrangements, please contact the reception.

HAIR DRYER Your hair dryer is located in the hallway closet.

HOUSEKEEPING Once daily.

ICE For ice cube delivery please contact room service.

INTERNET High speed internet and Wi-Fi connection is available complimentary throughout the hotel.

If you are having difficulties connecting to the internet, please contact the reception.

LAUNDRY Laundry service is available daily. Please contact the reception for further details.

The laundry price list can be found at the end of the directory. ÂŽ Luxury Hotel Publications - Avril 2018

LOST AND FOUND Please ask for your lost items at the front desk.

MASSAGE Sensorí spa, located on the 3rd floor of the hotel, offers a variety of personalized treatments and services. For treatment or consultation appointments please contact the spa reception.

Details, prices and services available are listed on the brochure available in your room.

MEDICAL ASSISTANCE Should you require medical assistance at any time, please contact our reception immediately.

MINI BAR The mini bar is available in all rooms and is replenished once a day. Charges are posted directly to your account. If you wish to have it removed, please contact the reception.

FITNESS Sensorí spa also features a fitness room at the 4th floor of the hotel.

NEWSPAPERS For available local and international newspapers, please contact the reception.

PHOTOCOPYING Photocopying is available at the reception.

PRIVACY IN THE ROOM (DND) Should you wish your room not to be serviced please place the ‘Do Not Disturb’ sign outside your door. Should the DND sign remain later than 2 pm; our reception will contact you by phone to verify if you require any assistance. In a case of no reply from your room, a manager on duty will check your room for security reasons.

RESTAURANT & LOBBY Butchery & Wine restaurant embraces an all-day dining concept. Breakfast is from 07:00-11:00, brunch is from 11:00-15:00 and dinner is from 18:00-23:00 and features Mediterranean cuisine with an emphasis on steak and local produce with a touch of Asian influenced cuisine. Lobby bar is open from 07:00-23:00.

ROOM SERVICE Room service is available from 7am until 11pm. For menu details please view the ‘room service’ section of the directory.

SAFE DEPOSIT BOX Electronic safe is available in every room. For more information or assistance please contact the reception.

® Luxury Hotel Publications - Avril 2018

SAUNA The steam room and saunas are located at Sensorí spa on the 3rd floor.

SPA Sensorí spa is located on the 3rd floor. For a complete list of services please see the brochure in your room or contact the spa reception directly. Dial no. 1252.

SECURITY Please do not leave your windows open when leaving the room.

SHOPPING For shopping in Hvar city, please contact our Concierge or front desk.

SWIMMING POOL The hotel’s heated swimming pool is located on the 4th floor of the hotel and is open every day from 07:00-21:00.

TELEVISION The hotel features extensive television services. Listing of available TV channels is located in the ‘TV guide’ section of the directory.

TELEPHONE All rooms are equipped with direct dial telephones. Please follow the instructions on the unit or refer to the ‘telephone’ section of the directory.

VOLTAGE Croatia operates on 220-240 V, 50 Hz cycle. Adapters are available from the reception on request.

VOICE MAIL Blinking red light on the telephone unit indicated a voice message. Please press the ‘message’ button and follow the instructions to retrieve it.

WAKE UP-CALL Please contact the reception with instructions.

WHEELCHAIR Adriana hotel features wheelchair access elevators and specially equipped rooms.

® Luxury Hotel Publications - Avril 2018

KUĆNI RED

DOBRO DOŠLI Dragi gost, Dobro došli u Hvar, najsunčaniji otok na prelijepoj jadranskoj obali.

Već prvi pogled na stari grad Hvar otkriva kompleksno stapanje bujne mediteranske prirode, bogatog kulturnog nasljeđa sa impresivnim prisustvom Adriana, hvar spa hotela.

Hotel Adriana će Vas očarati svojom nadaleko poznatom hrvatskom gostoljubivošću, nadahnuti Vas autentičnom hvarskom kuhinjom i vinom, te probuditi Vaše osjete u Sensorí spa, bogatstvom personaliziranih tretmana i usluga.

U Adriani smo usredotočeni na zadovoljavanje Vaših potreba, nadilaženje Vaših očekivanja i omogućavanje usluge kakvu ne možete dobiti nigdje drugdje.

Srdačno, Osoblje hotela Adriana Adriana, hvar spa hotel

® Luxury Hotel Publications - Avril 2018

KUCNI RED P O ŠTOVA N I G O ST I , Želimo vas upoznati s našim kućnim redom kako bi vam boravak bio ugodan. Za sve vrste informacija na raspolaganju vam je recepcija Hotela.

Svaki gost obvezan je osobnom iskaznicom ili putovnicom prijaviti svoj boravak na recepciji hotela te dati broj kreditne kartice kao jamstvo. Dokumenti će mu biti vraćeni nakon upisa u Knjigu gostiju.

Sobu mogu koristiti osobe koje su je iznajmile i uredno se prijavile.

Vrijedne stvari i novac možete pohraniti u sef koji se nalazi u sobi.

Boravak kućnim ljubimaca u sobama dopušten je uz određenu naknadu.

U sobu nije dopušteno unositi lako zapaljive i eksplozivne tvari, tvari s jakim ili neugodnim mirisom.

Nije dopušteno uništavanje i iznošenje hotelskog inventara iz sobe.

Sve eventualne tehničke nedostatke, kvarove i nastalu štetu molimo da prijavite na recepciji.

Gostima u kupaćim kostimima, pidžamama i kućnim papučama nije dopušten pristup u restoran i druge hotelske prostore, osim u Spa. U slučaju požara proučite plan evakuacije koji se nalazi na unutarnjoj strani vrata vaše sobe.

Također, molimo da o eventualnom požaru odmah obavijestiti recepciju.

U vašem mini baru nalazi se ponuda hrane i pića. Molimo da prilikom odlaska ih hotela prijavite potrošeno na recepciji jer ćemo u protivnom biti prisiljeni naplatiti s kreditne kartice koja je dana kao jamstvo.

Sve ostale usluge koje su vam na raspolaganju u hotelu potrebno je ovjeriti svojim potpisom.

Hrana i piće poslužuje se gostima prema važećem jelovniku i karti pića.

Jelo i piće moguće je, na zahtjev, poslužiti u sobi prema cjeniku "Posluge u sobu" koji se nalazi u svakoj sobi.

Sobu treba napustiti do 12.00 sati. Ako želite produžiti svoj boravak, molimo da o tome pravovremeno obavijestite recepciju.

Do konačnog odlaska prtljaga se može ostaviti u garderobi hotel, a usluga prijenosa prtljage se ne naplaćuje posebno.

Izvod iz kućnog reda i cjenik usluga nalaze se u svakoj sobi.

Gostu koji se ne pridržava ovih odredbi, posebno u slučaju remećenja mira i reda, može se otkazati daljnje korištene usluga.

Svoje želje i pohvale, primjedbe i žalbe molimo prenesite recepciji Hotela. ® Luxury Hotel Publications - Avril 2018

AUDIO VIZUALNE USLUGE Za sastanke i posebne prezentacije na raspolaganju Vam stoji 46-inčni plazma televizori.

Molimo kontaktirajte Concierge za detalje.

BAROVI Top Bar je smješten na 4. katu hotela i otvoren je od 10:00 – 24:00 sati (tijekom sezone).

BAZEN Bazen sa toplom vodom nalazi se na 4. katu hotela, a otvoren je svaki dan od 07:00 – 21:00.

CONCIERGE Concierge će Vam pomoći ako Vam bilo što zatreba, a nalazi se u glavnom predvorju.

CVIJEĆE Za aranžmane, molimo kontaktirajte Recepciju. ČUVANJE DJECE Molimo kontaktirajte Concierge za listu lokalno dostupnih agencija.

DIZALA Hotel ima dva dizala za goste i jedno za osoblje.

DOLASCI I ODLASCI Vrijeme prijave gostiju: 15:00 sati.

Vrijeme odjave gostiju: 12:00 sati (podne).

Za eventualne kasnije odjave iz hotela molimo kontaktirajte Recepciju.

DOMAĆINSTVO Usluga se obavlja jedan put dnevno.

DORUČAK Buffet doručak se servira u Butchery & Wine restoranu svakog dana od 07:00 – 11:00 sati.

FAKS USLUGE Za usluge faksiranje molimo kontaktirajte Recepciju.

FOTOKOPIRANJE Za usluge fotokopiranja molimo Vas da kontaktirajte Recepciju.

HLAĐENJE / GRIJANJE Sve sobe i ostale prostorije hotela imaju sustav hlađenja. U sobama se individualno može kontrolirati termostat za + - 2 stupnja od zadane temperature kao i brzina ventilatora koji se automatski isključuju kada su prozori otvoreni.

® Luxury Hotel Publications - Avril 2018

IZLAZ U SLUČAJU OPASNOSTI Molimo Vas da se upoznate s planom Adriane i mapom prolaza za evakuaciju koji se nalazi na unutrašnjosti vrata Vaše sobe.

U slučaju opasnosti, ako niste u mogućnosti napustiti sobu, nazovite s Vašeg telefona Recepciju.

IZLETI Molimo pitajte Concierge za sezonsku raspoloživost i rezervaciju izleta.

INTERNET Brza Internet veza i Wi-Fi Internet veza dostupne su besplatno u cijelom hotelu. Ako imate poteškoća sa konektiranjem, molimo kontaktirajte Recepciju.

INVALIDSKA KOLICA Adriana ima pristup i dizala za invalidska kolica, te posebno namještene sobe za potrebe gostiju koji koriste invalidska kolica.

IZGUBLJENO – NAĐENO Za izgubljene stvari, molimo da se obratite na recepciju hotela.

LED Za dostavu leda u kockama molimo kontaktirajte Sobnu uslugu.

LIJEČNIK Medicinska pomoć je dostupna na klinici 200 metara od hotela. Za bilo koju drugu pomoć molimo kontaktirajte Recepciju.

KONFERENCIJSKE DVORANE Sunčani Hvar nudi sobe za posebne prigode adekvatne za sastanke, konferencije, incentive, i druga događanja, kao i za vjenčanja i ostale proslave.

Sobe za posebne prigode mogu primiti od 2 – 400 gostiju.

Za sve ostale informacije, molimo kontaktirajte naš odjel Prodaje na: + 385 (0)21 750 012 KREDITNE KARTICE Možete plaćati slijedećim kreditnim karticama: American Express, Diners Club, Visa, Eurocard / Mastercard KUPOVINA Za kupovinu u gradu Hvaru, molimo kontaktirajte naš Concierge ili recepciju hotela.

MASAŽA Sensorí spa, smješten na trećem katu hotela nudi izbor tretmana i usluga. Za termine tretmana ili konzultacija molimo kontaktirajte Recepciju. Za više informacija pogledajte brošuru dostupnu u vašoj sobi.

® Luxury Hotel Publications - Avril 2018

MEDICINSKA POMOĆ Ako budete trebali medicinsku pomoć u bilo koje vrijeme, molimo kontaktirajte našu Recepciju odmah.

MINI BAR Sve sobe imaju mini bar koji se puni jednom dnevno. Automatski se potrošeno zaračunava na Vaš račun.

FITNESS Sensorí spa ima fitness koji se nalazi na 4. katu pored bazena.

NOVINE Za dostupne domaće i strane novine, molimo kontaktirajte recepciju.

POSLOVNI SADRŽAJI Sve sobe imaju pristup besplatnom Wi-Fi internet. Za faks, skeniranje, ispis, sastanke i druge usluge, obratite se recepciji.

POZIV ZA BUĐENJE Molimo kontaktirajte recepciju s uputama.

PRIVATNOST U SOBI (DND) Ukoliko želite privatnost, molimo stavite 'Ne Ometaj' znak izvan vrata. Ako DND znak ostane vani kasnije od 14:00 sati, naša recepcija će vas kontaktirati telefonom da provjere ako vam je potrebna pomoć. U slučaju da nema odgovora, menadžer na dužnosti će provjeriti sobu iz sigurnosnih razloga.

RAZMJENA VALUTE Strane valute se mogu razmijeniti 24 sata dnevno na recepciji.

RESTORAN I LOBBY BAR Restoran Butchery & Wine je definiran kao all-day dining restoran. Doručak je od 7:00-11:00, brunch je od 11:00-15:00 a večera je od 18:00-23:00 s naglaskom na mediteransku kuhinju, steak i domaće proizvode pravljene s raznovrsnim Azijskim začinima. Lobby Bar je otvoren od 07:00-23:00.

RUBLJE Usluge pranja rublja dostupne su svaki dan. Molimo kontaktirajte Recepciju za više informacija. Cjenik pranja rublja možete naći na kraju dijela ovog direktorija.

SAUNA Parna kupelj i saune se nalazi na trećem katu u Sensorí spa.

SEF Elektronski sef se nalazi u svakoj sobi. Za više informacija ili pomoć obratite se Recepciji. ® Luxury Hotel Publications - Avril 2018

SIGURNOST Molimo ne ostavljajte prozore otvorene kad izlazite is sobe.

SOBNA POSLUGA Posluga u sobu Vam je na raspolaganju od 07:00 do 23:00. Za detalje jelovnika, provjerite poglavlje 'ROOM SERVICE / POSLUGA' ovog direktorija.

SPA Sensorí spa nalazi se na trećem katu. Za kompletnu listu usluga molimo provjerite brošuru u svojoj sobi ili kontaktirajte Recepciju Spa centra. Br. 1252.

STRUJNI NAPON Napon struje u Hrvatskoj je 220-240 V / 50 Hz. Adapteri se mogu dobiti na Recepciji na zahtjev.

SUŠILO ZA KOSU Vaše sušilo za kosu nalazi se u ormaru u vašoj sobi.

TELEFON Sve sobe imaju direktne telefonske linije. Molimo slijedite upute na telefonu ili pročitajte poglavlje 'Telefon' ovog direktorija.

TELEFONSKA PORUKA Crveno svjetlo koje se pali i gasi na telefonu znači da imate poruku na telefonskoj sekretarici.

Molimo pritisnite tipku 'poruka' da biste je odslušali.

TELEVIZIJSKI PROGRAMI Hotel ima širok spektar televizijske ponude. Lista dostupnih TV kanala nalazi se u poglavlju TV Vodič ovog direktorija.

UMJETNOST I KULTURA Grad Hvar nudi širok spektar kulturnih programa i povijesnih atrakcija. Molimo kontaktirajte Concierge ili recepciju za dodatne informacije.

ZRAČNA LUKA Splitska zračna luka udaljena je 25 kilometara od luke Split. Za organizaciju transfera i daljnje informacije molimo kontaktirajte Recepciju.

® Luxury Hotel Publications - Avril 2018

® Luxury Hotel Publications - Juin 2017

ROOM SERVICE

TELEPHONE AND INTERNET SERVICES GUIDE For specific service, on the bottom of the phone, please press: Outside line Reception Room service Messages Sensorí spa

1. key 2. key 3. key 4. key 5. key

Guest room Local calls National line International line

22 + room number outside line + number outside line + area code + number outside line + 00 + country code + number

VOICE MESSAGES Blinking red light on your telephone means that there is a message waiting on your answering machine.

By pressing the “message” button , you will reach the voicemail service and will be asked to enter your security code numbers, 0000. After entering the code, the system will instruct you on how to listen or delete your saved messages.

INTERNET CONNECTION In order to connect your computer to the internet using a dial-up connection, please utilize the data port on the right side of your telephone.

For complimentary Wi-Fi connection, enable your wireless device or contact reception for assistance.

® Luxury Hotel Publications - Avril 2018

INTERNATIONAL DIALING CODES International line Australia 61 Austria 43 Belgium 32 Canada 1 Denmark 45 Estonia 372 Finland 358 France 33 Germany 49 Greece 30 Hong Kong 852 Ireland 353 Italy 39 Japan 81 Latvia 371

Outside line + 00 + country code + number Lichtenstein 41 Lithuania 370 Luxemburg 352 Netherlands 31 Norway 47 Portugal 351 Poland 48 Russia 7 Slovakia 421 Slovenia 386 Sweden 46 Switzerland 41 Turkey 90 United Kingdom 44 USA 1

ÂŽ Luxury Hotel Publications - Avril 2018

AREA CODES IN CROATIA National line Bjelovar Čakovec Dubrovnik Gospić Karlovac Koprivnica Krapina Osijek Pazin Požega

043 040 020 053 047 048 049 031 52 34

outside line + area code + number Rijeka 051 Sisak 044 Slavonski Brod 035 Split 021 Šibenik 022 Varaždin 042 Virovitica 033 Vukovar 032 Zadar 23 Zagreb 1

® Luxury Hotel Publications - Avril 2018

LAUNDRY SERVICE PRICE LIST LADIES Blouse Skirt Slacks/Trousers Sweater/Pullover Jacket Dress Bra Underwear Stockings Socks Night gown

55 kn 65 kn 65 kn 40 kn 95 kn 95 kn 25 kn 25 kn 18 kn 18 kn 40 kn

GENTLEMEN Shirt T-shirt Sweater/Pullover Trousers Jacket Underwear/Shorts Socks Handkerchief Pajamas

55 kn 45 kn 40 kn 65 kn 95 kn 25 kn 18 kn 10 kn 40 kn

Kindly note the following: - Prices include machine or hand wash and ironing - Ironing only is 50% of the above mentioned prices - Sensitive materials such as silk and cashmere and dry clean garments cannot be cleaned and we apologize for the inconvenience For further assistance please contact reception.

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TV GUIDE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Info kanal (video wall) HRT1 Croatian HRT2 Croatian RTL Croatian RTL2 Croatian Nova TV Croatian Doma TV Croatian CNBC Europe English BLOOMBERG English SKY NEWS English EUROSPORT English EURONEWS English Fashion one English CBS realiity English ITV English CCTV 9 DOC English FASION TV English Now Music English Al Jazeera int.

English TV 5 MONDE France France 2 France France 3 France FR 24 France RAI UNO Italy

25 26 27 28 29 30 31 32 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

CANALE 5 Rai Due SPORT 1 VIVA DAS ERSTE 3 Sat ZDF SAT 1 Deluxe Music Pro 7 TV Int. Viva/comedy RTP INT RECORD EUROPA TVE Rossiya 24 RUSSIA TODAY Mango 24 CT 24 SVT World TV Slovenia 1 Tv Slovenia 2 RADIO (HR2) RADIO VOA

Italy Italy German German German German German German German German German Portugal Portugal Spain Russia Russia Poland Chech Swedish Slovenia Slovenia Croatian English

RADIO CHANNELS 28.

29.

Croatian radio 2 Open radio

Croatian Croatian

For assistance with television use, please feel free to contact the reception. ® Luxury Hotel Publications - Avril 2018

VODIC TELEFONSKIH I INTERNET USLUGA Za određenu uslugu, na donjem dijelu telefona, molimo pritisnite: Vanjska linija Recepcija Room Service / Dostava Poruke Sensorí spa

1. tipka 2. tipka 3. tipka 4. tipka 5. tipka

Sobe gostiju Lokalni pozivi Brojevi unutar Hrvatske Internacionalni brojevi

22 + broj sobe vanjska linija + broj vanjska linija + gradski pozivni broj + broj vanjska linija + 00 + pozivni broj države + broj

PORUKE NA SEKRETARICI Crveno svjetlo koje se pali i gasi na Vašem telefonu znači da Vas čeka poruka na telefonskoj sekretarici.

Pritisnite tipku 'poruka' , I dobiti ćete telefonsku sekretaricu, te će od Vas biti zatraženo da date svoj sigurnosni broj, 0000. Nakon unošenja broja, sustav će vas uputiti kako da preslušate ili izbrišete sačuvane poruke.

INTERNET VEZA Da biste se spojili na internet koristeći vezu putem modema, molimo koristite podatkovni priključak na desnoj strani vašeg telefona. Za besplatni pristup bežičnom internetu (Wi-Fi), namjestite na Vašem kompjuteru bežični pristup ili kontaktirajte recepciju za pomoć.

® Luxury Hotel Publications - Avril 2018

MEÐUNARODNI POZIVNI BROJEVI Internacionalni brojevi Australija 61 Austrija 43 Belgija 32 Češka 420 Danska 45 Estonija 372 Finska 358 Francuska 33 Grčka 30 Hong Kong 852 Irska 353 Italija 39 Japan 81 Kanada 1 Latvija 371 Lihtenštajn 423 Litva 370

vanjska linija + 00 + pozivni broj države + broj Luksemburg 352 Mađarska 36 Nizozemska 31 Norveška 47 Njemačka 49 Portugal 351 Poljska 48 Rusija 7 SAD 1 Slovačka 421 Slovenija 386 Švedska 46 Švicarska 41 Turska 90 Ujedinjeno Kraljevstvo 44

Za ostale međunarodne pozivne brojeve molimo kontaktirajte Recepciju.

® Luxury Hotel Publications - Avril 2018

POZIVNI BROJEVI U HRVATSKOJ Brojevi unutar Hrvatske Bjelovar Čakovec Dubrovnik Gospić Karlovac Koprivnica Krapina Osijek Pazin Požega

043 040 020 053 047 048 049 031 52 34

vanjska linija + gradski pozivni broj + broj Rijeka 051 Sisak 044 Slavonski Brod 035 Split 021 Šibenik 022 Varaždin 042 Virovitica 033 Vukovar 032 Zadar 23 Zagreb 1

® Luxury Hotel Publications - Avril 2018

USLUGA PRANJA RUBLJA DAME:

GOSPODA:

Bluza Suknja Hlače Pulover Jakna Haljina Grudnjak Gaćice Hulahopke Čarape Spavačica

55 kn 65 kn 65 kn 40 kn 95 kn 95 kn 25 kn 25 kn 18 kn 18 kn 40 kn

Košulja Majica Pulover Hlače Jakna Gaće Čarape Maramica Pidžama

45 kn 45 kn 40 kn 65 kn 95 kn 25 kn 18 kn 10 kn 40 kn

Molimo Vas da obratite pažnju na slijedeće: - Cijene uključuje pranje (ručno ili mašinom) te peglanje - Samo peglanje se naplaćuje 50% od gore navedenih cijena - Nažalost nismo u mogućnosti ponuditi uslugu pranja za osjetljive materijale koji zahtijevaju kemijsko čišćenje Za bilo koju drugu pomoć molimo kontaktirajte Recepciju.

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® Luxury Hotel Publications - Avril 2018

TV VODIC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Info kanal (video wall) HRT1 Hrvatski HRT2 Hrvatski RTL Hrvatski RTL2 Hrvatski Nova TV Hrvatski Doma TV Hrvatski CNBC Europe Engleski BLOOMBERG Engleski SKY NEWS Engleski EUROSPORT Engleski EURONEWS Engleski Fashion one Engleski CBS realiity Engleski ITV Engleski CCTV 9 DOC Engleski FASION TV Engleski Now Music Engleski Al Jazeera int.

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Talijanski Talijanski German Njemački Njemački Njemački Njemački Njemački Njemački Njemački Njemački Portugal Portugal Španjolski Ruski Ruski Poljski Češki Švedski Slovenia Slovenija Hrvatski Engleski

RADIO KANALI 28.

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Ako Vam je potrebna pomoć u vezi televizora u Vašoj sobi, molim kontaktirajte Recepciju. ® Luxury Hotel Publications - Avril 2018

® Luxury Hotel Publications - Juin 2017

S PA SPA

SENSORI SPA ADMISSION Sensorí spa is open to Adriana hotel guests, Sunčani Hvar hotel guests and outside guests, space permitting. Sensorí spa terraces are available complimentary to all spa guests prior to their appointment. Please arrive 1 hour earlier to be able to enjoy the spa terraces.

AMENITIES Personal amenities and toiletries are provided. Please bring your swimwear if you are using the pool facilities.

CHECK-IN Please check-in at the Sensorí spa reception at least 30 minutes prior to your scheduled appointment to avoid reduced treatment time. As part of our professional service, all guests will receive a personal health consultation on their first visit.

CANCELATION POLICY A 24 hour cancellation notice is required to help us reschedule your appointment, subject to availability. Any cancellation within 24 hours prior to the treatment will be charged a 50% cancellation fee. Full charge will apply for “no-show”.

ETIQUETTE To ensure that guests can enjoy a peaceful sanctuary of Sensorí spa we respectfully request that all visitors keep noise to a minimum, cellular phones and electronic devices are not allowed.

GIFT CERTIFICATES Gift Certificates for our spa treatments and products are available and are valid for 3 months.

For your convenience, these can be ordered via telephone +385 21 750 252 or via e-mail: sensori@suncanihvar.com.

® Luxury Hotel Publications - Avril 2018

HOURS OF OPERATION Sensorí spa operates daily from 09:00-21:00.

Last appointments are taken at 20:00 during the season.

MINIMUM AGE Individuals 16 years of age and above are permitted to enter and use Sensorí spa facilities.

PAYMENT We accept cash and all major credit cards. Prices include VAT and are subject to change without prior notice.

REFUND POLICY All spa treatments, packages, products, memberships and spa guest day passes are nonrefundable or non-exchangeable once subscribed or purchased.

SMOKING AND ALCOHOL Smoking and the consumption of alcohol within Sensorí spa is prohibited. Alcohol consumption is not advised before any spa treatment and may result in rescheduling, or cancelling your service.

SPECIAL CONSIDERATIONS Guests who have high blood pressure, heart conditions, are pregnant or have any other medical condition are advised to consult their doctor before using spa services. Please make your spa therapist aware of your medical condition.

VALUABLES We recommend that no jewelry be worn during your visit to Sensorí spa. Adriana hotel provides lockers in the changing room facilities and safe deposit boxes in your rooms as we are unable to take responsibility for lost items.

® Luxury Hotel Publications - Avril 2018

SENSORI SPA "AMENITIES" U Sensorí spa osiguravamo osobni higijenski i toaletni pribor. Molimo vas da ponesete kupaći kostim ako koristite bazen i prostore oko njega. Svim posjetiteljima sa zakazanim tretmanima osiguravamo korištenje ogrtača i papuče te također nudimo osvježavajuća pića u našoj sobi za odmor.

DRAGOCIJENOSTI Ne preporučujemo nošenje nakita tijekom posijete Sensorí spa. Uprava Sensorí spa ne odgovara za ikakve izgubljene stvari, krađu ili oštećenje novca ili drugih dragocjenosti donesenih u prostore Sensorí spa. Spa nudi ormariće za odlaganje stvari.

OTKAZIVANJE TERMINA Rok otkaza termina rezervacije je 24 sata. Svaki otkaz rezervacije unutar 24 sata biti će naplaćen otkaznim penalom od 50% od vrijednosti tretmana. Naplate pune cijene tretmana biti će primijenjene u slučaju ne dolaska na tretman.

MINIMALNA STAROST Osobe od 16 godina starosti i više, dobrodošle su koristiti usluge Sensorí spa.

PLAĆANJE Plaćanje je moguće gotovinom ili svim većim kreditnim karticama. Navedene cijene uključuju PDV. Cijene su podređene promijeni bez prethodne obavijesti.

POKLON BONOVI Sensorí spa poklon kupone možete kupiti na recepciji spa. Poklon kuponi vrijede 3 mjeseca od kupnje. Također je moguće naručiti poklon kupone putem telefona 021 750 252 ili internetom preko elektroničke pošte sensori@suncanihvar.com.

® Luxury Hotel Publications - Avril 2018

POSEBNOSTI KOJE TREBA UZETI U OBZIR Osobe kojima je dijagnosticiran visoki krvni tlak, srčane mane; trudnice te osobe sa medicinskim problemima preporučuje se da konzultiraju svog liječnika prije zakazivanja spa tretmana.

POVRAT NOVCA Za sve spa tretmane, pakete, proizvode, članarinu, i dnevne ulaznice za spa nije moguć povrat novca, ne mogu se prenijeti na drugu osobu niti zamijeniti kada su jednom kupljeni ili pretplaćeni.

PRAVILA PONAŠANJA Kako bi osigurali svim gostima uživanje u mirnoći Sensorí spa, lijepo Vas molimo da svi posjetitelji svedu buku na minimum. Uporaba mobilnih telefona te ostalih elektroničkih naprava nije dozvoljena. Zahvaljujemo na tišini!

PRIJAVA Molimo Vas prijavite se za tretman na recepciji Sensorí spa barem 30 minuta prije zakazanog tretmana kako ne bi skratili vrijeme svog tretmana. Kao dio naše profesionalne usluge svakom gostu koji prvi puta posjećuje spa osiguravamo osobno savjetovanje o zdravlju kako bi što bolje mogli pristupiti vašem posjetu.

PRISTUP Sensorí spa je otvoren za goste hotela Adriana, goste ostalih hotela Sunčanog Hvara te ostale goste grada, ovisno o trenutnoj popunjenosti spa. Gosti spa mogu bez naknade koristiti terase prije zakazanog tretmana. Molimo dođite sat vremena prije zakazanog tretmana kako bi mogli uživati u terasama Sensorí spa.

PUŠENJE I ALKOHOL Pušenje i konzumiranje alkohola u prostorijama Sensorí spa je zabranjeno. Konzumacija alkohola nije preporučljiva prije spa tretmana te može rezultirati u premještanju ili otkazivanju termina.

RADNO VRIJEME Svakim radnim danom od 09:00 do 21:00 sati.

Zadnja prijava za tretman prima se do 20:00 sati tijekom sezone.

® Luxury Hotel Publications - Avril 2018

Recommended Shops and Services

For further information regarding the recommended shops and services section, please contact the concierge.

Boutiques et Services recommandés

Pour plus d’informations sur la section boutiques et services recommandés, veuillez contacter le concierge.

Boutique e Servizi raccomandati

Tel: +33 (0)4 93 45 39 15

Per qualsiasi informazione riguardo la sezione boutique e servizi raccomandati, rivolgersi al concierge.

Empfohlene Geschäfte und Dienstleistungen

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P I N G

FOR ALL ENQUIRIES ON THIS HOUSE PLEASE CONTACT US Kroz Burak 25 - 21450 Hvar contact@balustrade-estates.net +385 (0) 98 923 4823

+385 (0)98 956 1810

PREMIER PROPERTY CONSULTANTS SINCE 2004 Specialising in Hvar Island properties www.balustrade-estates.net

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Since launching in 2000 with a team of just two, Intours DMC has grown into an Adriatic regional destination management company specialist, delivering tailor-made incentive, conference, car launch and special events programs in Croatia.

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