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International Luxury Hotel Association PROMOTING, UNIFYING & ADVANCING THE LUXURY HOTEL INDUSTRY

www.luxuryhotelassociation.org


01

VISION & MISSION

The International Luxury Hotel Association is a global nonprofit trade association headquartered in Palm Beach, Florida. Our vision is to improve guest experience in the luxury hotels around the world. Our mission is to become the preeminent association promoting, unifying and advancing the luxury hotel industry. We hope to achieve this by providing insight, opinion and research to executives and professionals in the business.


02

OUR VALUES

These principles guide our work and define our mission Equal Opportunity. We believe our resources should be accessible to hotel professionals regardless of their location, level or language Bridging the gap. We believe our programs should help our members move up into the luxury segment from the broader hotel industry. Transparency. We believe that industry players can achieve more by working together than in competition. Professionalism. We believe that the key to service excellence is the understanding and practice of high standards. Partnerships. We believe partnerships with key industry stakeholders will help achieve our vision


We began in 2008 as an online forum for the luxury hotel industry

TODAY We reach over 300,000 hotel & travel professionals Our community has grown from a few hundred to a few hundred thousand hotel and travel professionals around the world. Approx 40% are based in the USA, 20% in Europe, 20% Middle East/Asia and 20% elsewhere. We run LinkedIn's largest hospitality group, a top 100 group of the more than 2 million on LinkedIn.


Luxury Hoteliers Magazine Quarterly magazine distributed digitally and available in print. Read by over 10,000+ hotel professionals. The magazine features contributions by thought leaders, hotelier profiles, trend reports and topical stories.


ILHA SmartBrief A quick-read daily summary of the most important news affecting the luxury hotel industry. Delivered via email each day to 14,000+ hotel executives. We read everything so you don't have to.


ILHA LinkedIn group LinkedIn's largest hospitality group. It is ranked # 1 out of 10,000+ hotel and travel groups. It is a top 100 group of the more than 2 million groups on LinkedIn. It has over a quarter million members. This allows the ILHA to communicate with more hotel & travel professionals at once than any other organization in the world.


FAST FORWARD 2020 LUXURY HOTEL CONFERENCE & HOSPITALITY WELLNESS EXPO

LUXURYHOTELCONFERENCE.COM


step up to make a difference We are developing a comprehensive Luxury Service Standards Training & Certification Program that can be taken regardless of geographic location.


Connect with Us International Luxury Hotel Association 8845 North Military Trail, Suite 200. West Palm Beach, FL Tel: +1 941 866 1951 www.luxuryhotelassociation.org


DO WHAT YOU LOVE SERVICE IS THE OPPORTUNITY TO MAKE A DIFFERENCE IN SOMEONE'S LIFE


International Luxury Hotel Association Brochure