2021-22 Season Ticket Brochure

2021-22 SEASON TICKETS RENEW ON EARLYBIRD BEFORE 19TH MAY PRICES FROZEN FOR THE THIRD CONSECUTIVE SEASON SPREAD PAYMENTS OVER 4, 6 OR 10 MONTHLY INSTALMENTS

It's just over a year since we launched our 2020-21 season ticket campaign and at that time the country had just entered into the first national lockdown.

Even though the Covid-19 pandemic had already made a mark on our way of life, at that stage, very few would have predicted the scale of the impact it has had on us all since then.

In the last year many have suffered severe illness, or very sadly, lost family members to the virus.

Our hearts go out to all supporters who have lost loved ones during this time, and those who have experienced long term effects of this horrible virus.

Everybody has felt the impact of the virus on their lives in some way. We have all had to learn to change and adapt to circumstances and football has been no exception. For us, playing all but two of our games this season without supporters in the ground has presented many challenges financially, and operationally. But it is perhaps the social aspect which has affected us all more than anything else.

The opportunity to join together as a community with a shared love for the Club, as we have done uninterrupted for decades, has been missed by all.

This year, we have worked hard to provide supporters with as much engagement as possible. iFollow coverage has been provided as part of your season ticket pack for the vast majority of our matches and this has enabled you to watch our progress live, home and away. Every additional match pass purchased has also helped to provide vital income while games have continued behind closed doors.

But none of the progress we have been able to make on and off the pitch this year would have been possible without your support.

Even with an empty stadium, your voices have been heard loud and clear across the Club. Whether you became a 'Legend' at the end of last season, purchased a season ticket for this season or have continued to support from home via iFollow – your backing has enabled the team not just to survive in the Championship, but to compete and grow.

So with spring in the air and the tide turning against the pandemic – we must now look ahead with

optimism to the 2021-22 season with you back where you belong, at home in Kenilworth Road.

As things stand, we are planning to open up in August with a full capacity. Of course, we have seen how things can change quickly, but we are doing everything possible to allow this to happen safely when the new season begins.

This year, season ticket prices will be frozen across the board at our 2020-21 rates and for supporters who are renewing their tickets this season, we are happy to be able to provide a 40% credit against their 2021-22 ticket if requested.

It’s no secret that the Championship is a very tough league. The difference in budgets across Championship clubs is well publicised, but we are committed to continue operating in a way which is responsible, and financially sustainable.

As such, after consultation with supporters, we're giving you the option to - wherever possible - pay the full rate for your 2021/22 season ticket, without the 40% credit, and become a member of an elite, new club.

It’s a big ask, and a call that we understand some will not be able to answer this time. But those who feel that they can afford to pledge this additional support can feel confident that their money will go directly to supporting Nathan Jones' transfer budget and our efforts in the transfer market to further enhance our competitive edge next season.

Those who do pay the full rate this season will be included in a special 'Transfer Club' which will come with some unique, exclusive benefits. You'll have access to monthly webinars, zoom meetings with summer signings, inclusion in a 2021-22 supporter 'Roll of Honour' on the official website and a chance to win a match worn shirt at each home game.

We think you'll agree that this is a unique opportunity to contribute to the club's sustainability in the Championship, at the same time as supporting Nathan Jones and Mick Harford in being able to identify and recruit the best players we possibly can.

Whether you decide to renew by paying in full, or claim your credit, we thank you sincerely for renewing your season ticket once more this year. Without your support, we simply wouldn't be in the position we find ourselves in today - looking forward to another season in the Championship. Any supporters who have been adversely affected during the pandemic should feel free to discuss their situation with our colleagues in the Ticket Office if necessary.

We cannot wait to welcome you back into Kenilworth Road again, and to hear you roaring the team out of the tunnel and into another new era in our long and prestigious history.

Thank you for your support. COME ON YOU HATTERS.

Gary

2021-22 SEASON TICKET PRICE OPTIONS

ADDITIONAL BENEFITS FOR THOSE PAYING IN FULL

Season tickets are on sale now to existing season ticket holders and prices are frozen at 2020-21 prices, the third consecutive season!

If you choose to pay in full the additional funds will go directly to Nathan Jones’ 2021-22 transfer budget, and you will receive the following benefits:

As highlighted in Gary's notes, supporters who are renewing their season tickets can pay the full price or choose to take a 40% credit. This credit will be applied to the full price of any 2021-22 season ticket purchase.

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2021-22 BENEFITS

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You can look forward to the following excellent season ticket holder benefits:

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OPTION TO USE THE 40% CREDIT

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Guaranteed seat for all home league matches First option on your seat for cup games.

Priority booking for all-ticket away games.

Free entry to all development and youth team games played at Kenilworth Road.

10% discount on full-price merchandise in our club shops on production of your season ticket.

Early Bird renewals will be entered into a draw to win a free pitch hire at Kenilworth Road.

EARLY BIRD RENEWALS Current season ticket holders will be able to renew their own seat at early bird prices until the close of business on the 19th May 2021, after this time seats will be released. From the 20th May, until the 31st May 2021, current season ticket holders can contact the ticket office to enquire about any seat location changes if required, subject to availability.

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Access to a monthly webinar or live event at Kenilworth Road, with players, first-team staff, former players or board members.

Exclusive transfer news and access to zoom meetings with our summer signings.

Inclusion in the 2021-2022 supporter roll of honour on the official website.

The chance to win a signed match worn shirt at each home game of the 21-22 season.

If you decide to accept the 40% credit forward to your 2021-2022 season ticket, please choose one of the following options.

If renewing online, please enter the following code in the promo code field when making you purchase:

CREDIT40 This will automatically adjust the price showing for your purchase.

If you are renewing using the paper form in this brochure please tick the 'credit' box and enter the full price. The ticket office will adjust the price accordingly prior to taking payment.

2021-22 SEASON TICKETS BUY-BACK SCHEME As Kenilworth Road was at capacity the last time fans were permitted to attend games without restrictions, the buy-back scheme played an important part in enabling non season ticket holders to attend matches that would have been unavailable otherwise.

If Covid-19 restrictions are fully lifted and Kenilworth Road is again at capacity, the buy-back scheme will be available.

If you have to miss a game, you will be entitled to a £10 buy-back voucher for any adult or concession ticket and £5 buy back voucher for junior or youth returns. This voucher can be used at either of the club shops or catering units within the ground. Please contact the ticket office for further information if you wish to use this scheme. A maximum of 5 buy back back vouchers can be claimed per season.

OAK ROAD SEASON TICKETS The Oak Road stand is currently sold out. Any existing supporter who would like to move to the Oak Road stand, can contact us from the 20th May when we will be able to advise if there is any availability.

LOYALTY SCHEME The contribution season ticket holders make this season will again be particularly important.

Therefore we will continue to offer our loyalty scheme which will enable existing season ticket holders to maintain and build their loyalty advantage.

When booking online, if you qualify for a loyalty discount it should appear automatically at the time of your booking.

If you have moved up into a new loyalty bracket, please contact the ticket office via email before booking your seat.

If you are booking using the paper form then please tick the relevant box and enter the appropriate price.

The ticket office will cross check against their records and contact you if there are any queries.

SEASON TICKET WAITING LIST There are in excess of 600 supporters already on our waiting list from previous seasons.

Supporters currently on the waiting list will be contacted if seats become available from 1st June and offered the early bird price. We aim to contact all supporters on the waiting list by Saturday 19th June.

NEW WAITING LIST APPLICATIONS Supporters who would like to join the waiting list can contact the ticket office by email: ticketoffice@ lutontown.co.uk In the event that there are seats available, these will be made available at Prime Time prices from the 21st June.

Elijah Adebayo rises high to head home in our 3-2 win over Sheffield Wednesday in February.

Photo: Peter Simmons

PURCHASING YOUR SEASON TICKET IN FULL BOOK ONLINE. The quickest and easiest way to renew your season ticket and the most cost-effective way for the club is to log in to our online booking tool at www.eticketing.co.uk/lutontown using your client reference number*.

If nothing has changed since last season the price displayed will be correct including your loyalty discount.

If you have changed age category, wish to upgrade to a diamond season ticket or qualify for extra loyalty and the price isn't reflected correctly, then please contact the ticket office by email before making your online purchase. Once the correct price is displayed you will have the opportunity to apply the promo code (CREDIT 40) should you wish to take your 20-21 credit and the price will be reduced by 40%.

B: COMPLETE THE PAPER FORM. If you are unable to use the online facility you still have the option of completing the attached form in the centre of the brochure. You can hand the form in to the ticket office or our Park Street Club shop. You can also scan and send via email to ticketoffice@lutontown.co.uk . Ticket office and Park Street opening hours are available on our website: www.lutontown.co.uk

POST. All forms can also be posted to the club: Kenilworth Stadium, 1 Maple Road East, Luton, Beds, LU4 8AW. Please make any cheques payable to Luton Town Football Club 2020 LTD

*Ticket Office email: ticketoffice@lutontown.co.uk

PURCHASING IN 4, 6 OR 10 MONTH INSTALMENTS If you are paying by instalments, please complete the paper form in the middle of the brochure and return to the ticket office or Park Street Club Shop in person. Alternatively you can scan your form and send by email*.

All forms can also be posted to the club: Kenilworth Stadium, 1 Maple Road East, Luton, Beds, LU4 8AW.

INSTALMENT OPTIONS. To assist any supporters who may have been affected by the pandemic, as well as continuing to offer four and six monthly instalments, you will also have the option to pay by 10 monthly instalments if renewing your season ticket by the end of May 2021.

The total cost of the season ticket will be split into equal monthly payments. Your first payment will be taken in your month of renewal and subsequent payments will be taken on the first working day of each following month.

Instalments are taken by reoccurring card payments, not direct debits. It is your responsibility to contact the ticket office if you have a new payment card.

Phone lines will be open to assist with queries, however, please use the options above to book.

Please read Page 11 of the brochure (small print) for full Terms and conditions of the instalment plan.

COLLECTION/POSTAGE OF SEASON TICKETS: We strongly advise supporters to have their season tickets posted, to do so, please apply the £5 admin postage fee. Any season tickets without the postage payment will be retained at the ticket office and will be available for collection when advised.

PRICES

KEY DATES

The matrix below shows our season ticket prices for the 2021-22 season. Our prices are frozen for the third consecutive season, and remain at the same rate as our 2019-20 League One campaign.

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Supporters renewing their season tickets who choose not to take the 40% credit from last season will pay the following rates, depending on their qualifying loyalty discount if applicable.

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PR 3R IC D CO ES NS F EC R UT O IV E S ZE EA N SO !

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14TH APRIL TO 19TH MAY: EXISTING SEASON TICKET EARLYBIRD RENEWALS 20TH MAY TO 31ST MAY: OPPORTUNITY FOR SEASON TICKET HOLDER TO MOVE SEATS IF REQUIRED 1ST JUNE TO 19TH JUNE: WAITING LIST EARLYBIRD FROM 21ST JUNE: NEW APPLICANTS PRIME TIME

EARLYBIRD RENEWALS

PRIMETIME

ORANGE (5YR LOYALTY)

NAVY (2YR LOYALTY)

WHITE

NEW WAITING LIST APPLICATIONS

Adult

£400

£425

£450

£500

Over 65/Under 22

£290

£305

£320

£355

Over 75/Under 19

£210

£220

£230

£250

Acc Youth U17*

£90

£95

£100

£105

Acc Junior U10*

£60

£65

£70

£70

Unacc Youth U17

£130

£135

£140

£145

Oak Adult

£350

£365

£380

£430

Oak Under 22

£240

£250

£260

£295

Oak Under 19

£160

£170

£180

£200

DISABLED SUPPORTERS

REFUNDS

Disabled supporters over 16 will pay one age category below their normal age band while under 17s will pay the unaccompanied youth price, upon proof of middle or higher rate DLA or PIP. Disabled supporters are required to join the Luton Town Disabled Supporters association (LTDSA) free of charge to qualify for the concessionary price.

In purchasing a season ticket for the 2021-22 season, you acknowledge and agree that the Club may either: (i) grant you access to watch each relevant home match in person at the stadium; or (ii) if stadium spectator access is prevented, restricted and/or prohibited for any reason, issue you (at no additional cost) with a pass to watch the affected match(es) in question via any available official streaming platform. Any season ticket credits or refunds will be made at the sole discretion of the Club in accordance with our credit and refund policy applicable at the relevant time. The Club will endeavour to ensure this policy is at all times reasonable, fair and clearly communicated to our season ticket holders throughout the course of the season.

AGE CONCESSIONS: The date used to determine the correct age category for supporters will be 1st September 2021. If you are a new season ticket holder purchasing a concessionary ticket, you are required to provide proof of age by post or in person when purchasing your season ticket. *Accompanied youth and junior season tickets must be purchased at the same time as the accompanying adult and seated together.

PLEASE TICK THIS BOX IF YOU ARE RENEWING YOUR 20-21SEASON TICKET AND WOULD LIKE TO CLAIM THE 40% CREDIT:

ENTER THE FULL PRICE FROM THE PRICE MATRIX:

BOX 1 - PAYMENT DETAILS

THREE DIGIT SECURITY NUMBER ON SIGNATURE STRIP (REVERSE OF CARD)

£

If the ticket office do not have a record of your current card details as entered below, we will contact you by telephone for payment in due course.

LAST FOUR DIGITS OF LONG CARD NO. CARDHOLDER SIGNATURE:

I agree that Luton Town Football Club 2020 Ltd may use the card details provided for payment for this season ticket application.

In providing these details, and submitting the form, you confirm that you have read and agree to the terms and conditions on page 12 of the season ticket brochure.

SUPPORTERS HAVE CONTACTED US OFFERING TO MAKE A VOLUNTARY DONATIONS TO HELP SUPPORT THE CLUB THROUGH THIS DIFFICULT TIME. WE ARE VERY GRATEFUL FOR ANY ADDITIONAL DONATIONS. PLEASE INDICATE BELOW IF YOU WOULD LIKE TO MAKE A VOLUNTARY CONTRIBUTION.

EXPIRY DATE

£

LUTON TOWN SUPPORTERS’ TRUST

LTST UNDER 16 / OVER 60 - £5:

YOU CAN JOIN, OR RENEW YOUR MEMBERSHIP TO THE LUTON TOWN SUPPORTERS’ TRUST,

BY TICKING THE APPROPRIATE BOX BELOW. LUTON TOWN SUPPORTERS’ TRUST. JOIN, OR RENEW YOUR MEMBERSHIP

LTST ADULT - £10:

CHEQUE PAYMENTS: Please make cheques payable to Luton Town Football Club 2020 Ltd.

Please enclose cheque payments with your application form in a sealed envelope and hand in at the ticket office. Credit agreement regulated by the consumer credit act (1974)

D

D M M

PERSONAL DETAILS - PLEASE COMPLETE ONE FORM PER PERSON

LUTON TOWN FOOTBALL CLUB 2021-22 SEASON TICKET BOOKING FORM.

Y

Y

Y

Y

HOME PHONE

MOBILE PHONE

CLIENT REF

If you are renewing your season ticket please enter your Ticketmaster client ref below. You will find it located next to your name at the front of your season ticket.

If you have changed address in the last 12 months and not already already notified us, contact the ticket office via email with your updated address details.

If you are a new season ticket holder, proof of age is required for all concessionary rates. Please provide a valid email address.

NAME D.O.B

EMAIL (REQUIRED)

YOUR SEASON TICKET INFORMATION.

PLEASE SEND MY SEASON TICKET BY POST (£5)

POSTAGE

YOUTH (£60)

ADULT (£120)

UPGRADE TO DIAMOND

WHITE

BLUE (2 YEARS)

ORANGE (5 YEARS)

LOYALTY RATE

PAYMENT IN FULL BY CHEQUE

INSTALMENTS (4 MONTHS)

INSTALMENTS (6 MONTHS)

INSTALMENTS (10 MONTHS) Please complete BOX 1 below.

Please complete BOX 1 below.

Please complete BOX 1 below.

Please complete BOX 1 below.

PAYMENT IN FULL BY CARD

Cheques should be made payable to Luton Town Football Club 2020 Ltd.

PAYMENT METHOD

SEAT

ROW

BLOCK

Oak

Main St. Enclosure

Main Stand

David Preece

Kenilworth Lower

Kenilworth Upper

STAND:

SEAT LOCATION

PLEASE TICK THE APPROPRIATE BOXES BELOW, THEN ENTER THE FULL PRICE FROM THE PRICE MATRIX. IF YOU CHOOSE TO CLAIM THE 40% CREDIT, THE TICKET OFFICE WILL APPLY THE DISCOUNT PRIOR TO TAKING PAYMENT.

AGE CATEGORY Adult Over 65/Under 22 Over 75/Under 19 Acc Youth U17* Acc Junior U10* Unacc Youth U17 Oak Adult Oak Under 22 Oak Under 19

MATCHDAY TICKET PRICES 2021-22: As well as our season ticket holders, we look forward to welcoming matchday ticket holders back to Kenilworth Road next season. Our matchday ticket prices are also frozen for 2021-22. Bring the noise!

Category A

Category B

Category C

Adult

£32

£26

£20

Over 65/Under 22

£24

£20

£15

Over 75/Under 19

£21

£17

£12

Acc Youth U17

£12

£9

£6

Acc Junior U10

£9

£6

£3

Disabled supporters over 16 will pay one age category below their normal age band while under 17s will pay the unaccompanied youth price, upon proof of middle or higher rate DLA or PIP. Disabled supporters are required to join the Luton Town Disabled Supporters Association (LTDSA) free of charge to qualify for the concessionary price.

ARMED FORCES SEASON TICKET We have been proud to offer serving members of the armed forces a special seasonal pass over the past few seasons. If government covid restrictions allow for full capacity inside Kenilworth road for the 2021/22 season we hope to continue this offer.

This season ticket gives access to 5 matches per season as well as a number of other benefits highlighted on the following Diamond Benefits page. The armed forces season ticket costs £135, please contact the ticket office on 01582 416976 or email ticketoffice@lutontown.co.uk for further information.

JOIN LUTON TOWN SUPPORTERS’ TRUST While you are booking or renewing your season ticket, we’d recommend that you consider membership of the Luton Town Supporters’ Trust, the Club’s official supporters’ body. Luton Town Supporters’ Trust are a shareholder in the Club and custodians of the Club’s identity assets. The Trust meets regularly with the board, representing the supporters on a range of important issues. They also organise events throughout the season.

There are three ways you can become an Luton Town Supporers Trust member: 1. Online whilst renewing your season ticket via the Luton Town ticketing portal.

2. Tick the box on your season ticket renewal form and return to the ticket office.

3. Visit www.lutontownsupporterstrust.com where you can join by direct debit, online payment or download a membership form.

To find out more about the work of the Trust and forthcoming events, visit:

www.lutontownsupporterstrust.com

DIAMO

KETS TIC

SEASON ND

DIAMOND SEASON TICKETS With the effects of the coronavirus pandemic on the 2020/21 season your contribution as a Diamond season ticket holder is more important to club than ever. We are conscious that last season, Diamonds were not able to use of some of the benefits they would have received in a normal season. As long as government guidelines permit Kenilworth Road at full capacity during the 2021/22 season, arrangements will be made to offer your three match ticket vouchers for home league or cup games to be carried over to next season.

We would like to thank all Diamonds for their understanding this season.

DIAMOND ADULTS

DIAMOND JUNIORS & YOUTHS

Adults can upgrade to a Diamond season ticket for £120. You can add the price of your Diamond membership to your season ticket and pay by instalments if you wish.

Junior and youth season ticket holders who upgrade to a Diamond for £60 will receive these fantastic additional benefits:

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eplica first team shirt of your choice (or R £20 shop voucher).

20% discount on non-matchday hospitality (e.g. events and dinners).

Three adult ticket vouchers redeemable for any home league game for a guest or any home cup fixture for yourself or a friend.

10% discount on food and drink, including alcoholic beverages at Kenilworth Road bars and kiosks.

Diamond events in the Eric Morecambe Lounge (non-matchday) / Zoom webinars.

Three day priority on home ticket sales (max 2 per diamond per game).

1st priority on away tickets.

Free away season ticket (if requested).

Vote in the Diamond Player of Month Award with the chance to win two tickets in hospitality and present the trophy.

NEW Unique season ticket wallet.

Free entry to an open training day to be held at Kenilworth Road.

• • • • • • • • • • •

Replica first team shirt of your choice (or £20 shop voucher).

Vote in Diamond Player of Month Award with the chance to win a mascot package.

Match day half-time penalty shoot out Diamond Junior party.

The opportunity to “flag wave” welcoming the players on to the pitch for at least one home game this season.

Three junior / youth ticket vouchers redeemable for any home league game for a guest or any home cup fixture Three day priority on home ticket sales (max 2 per diamond per game).

1st priority on away tickets.

Free away season ticket (if requested).

Free entry to an Open Training Day to be held at Kenilworth Road.

NEW unique season ticket wallet.

Benefits marked with this symbol also apply to Armed Forces season ticket holders.

AWAY SEASON TICKETS

If you’re one of the many supporters who love to watch the Town away from home (remember our legendary trip to Notts County pictured above!), you’ll love the convenience of our away season ticket.

We’ll automatically send you away tickets for all league and cup away games so you don’t have to worry. It only costs £30 to renew, or £40 to join the scheme, and if you upgrade to a Diamond season ticket, you can choose to opt in for this service at no extra cost.

To apply for your Away Season Ticket, please complete the form below. Any new away season ticket holders, please note payment will only be taken once it is confirmed that away fans will be allowed back into stadiums.

HOW DOES IT WORK? When a game with allocated tickets is announced, we’ll automatically take payment and send out your tickets.

If you don’t want a ticket for a specific game, let us know in advance by emailing ticketoffice@lutontown. co.uk and no payment will be taken. You can cancel tickets up to 6 times per season. Please note that further cancellations may result in the withdrawal of this service.

To take advantage of the away season ticket please complete the form below and either return it in person, or scan and email it to ticketoffice@lutontown.co.uk.

We are aware that anybody who purchased an away season ticket for the 20/21 season will have been unable to use this service. Any supporter in this position can contact the ticket office on 01582 416976 or email ticketoffice@lutontown.co.uk to arrange for any payment made to be credited towards an away season ticket for the 21/22 season provided away travel is allowed by government guidelines.

AWAY SEASON TICKET FORM FULL NAME:..............................................................................

CLIENT REF:..............................................................................

AGE:......................... AGE CATEGORY:.....................................

CONTACT NUMBER:.................................................................

SEAT PREFERENCE: BACK

FRONT

PLEASE SIT ME WITH: ...............................................................

RENEWAL (£30) CARD NUMBER: EXPIRY DATE:

NEW (£40)

DIAMOND:

THE SMALL PRINT Please read the important information below carefully. It outlines the terms and conditions of sale of your season ticket, including our refund policy, instalment plan, and data protection policies. In purchasing your season ticket you are also agreeing to abide by the Supporter's Code of Conduct while visiting Kenilworth Road, which you can read on our website: http://bit.ly/ltfc-code-of-conduct REFUND POLICY Season tickets in general are non-refundable and non-transferable.

In purchasing a season ticket for the 2021-2022 season, you acknowledge and agree that the Club may either: (i) grant you access to watch each relevant home match in person at the stadium; or (ii) if stadium spectator access is prevented, restricted and/or prohibited for any reason, issue you (at no additional cost) with a pass to watch the affected match(es) in question via any available official streaming platform.

5.

6.

Any season ticket credits or refunds will be made at the sole discretion of the Club in accordance with our credit and refund policy applicable at the relevant time. The Club will endeavour to ensure this policy is at all times reasonable, fair and clearly communicated to our season ticket holders throughout the course of the season.

7.

INSTALMENT PLANS: TERMS & CONDITIONS

8.

It is important you take note of these terms and conditions when using the instalment plan. This is not a direct debit and notification will not be received from your bank if payments fail. Please check your payments on a regular basis. It is your responsibility to inform the Ticket Office of any change in your card details.

1.

2.

3.

4.

The option to pay using the instalment plan is not available to anyone aged under 18 years of age.

The Club agrees to use reasonable endeavours to collect the instalments on the specified dates referred to in the application form. These dates cannot be changed.

In the event of an instalment being returned unpaid you will be subject to a penalty fee of £2 for each time this occurs.

The Club will collect payment on the 1st working day of the month, should that request fail subsequent requests will be made throughout the month. If payment cannot be obtained during the month, the Club will have the

9.

10.

11.

12.

option of requesting the return of the season ticket or to take other action as it considers appropriate to recover the arrears.

In the event of a failure to return the season ticket as described in clause 4, the Club reserves the right to take whatever legal action it considers necessary to affect the return of any season tickets not returned as agreed. Any costs thus incurred will fall to you to pay.

You will not without prior consent of the Club be entitled to use the season ticket in the event of a default in clause 5.

If following a default as described in clause 5 you wish to continue to be a season ticket holder for the remainder of the current season, you shall pay forthwith to the Club the total of the remaining payments which are unpaid, together with interest thereon at 4% above the base lending rate of Bank of Scotland PLC. It is your responsibility to notify the Club of any change to the card details. If the Club is not notified of any change and an instalment payment fails as a result, the Club shall have no liability to you and the provisions of clause 5 and 6 shall apply. Following a default as described in clause 5 and 6, all instalment facilities will be withdrawn from you indefinitely.

No time or indulgence extended to you nor any waiver of any breach hereof shall prejudice, affect or restrict the rights and powers of the Club.

This agreement is personal to you.

The terms of this agreement will apply to any renewal unless otherwise advised by the Club on or before the date of such renewal.

The above terms are governed by English law.

By signing the season ticket application form and completing relevant card details you are giving permission to automatically take payment for your seat and forward your tickets to you. The Ticket Office will need to be informed of any card changes throughout the season

HOW WE USE YOUR DATA We may use the information you provide us, or we have garnered from web based technology, for administration, marketing, customer services and profiling your purchasing preferences. If compelled to do so, we will disclose your information to law enforcement agencies. We may keep your information for a reasonable period to contact you about our services, offers and promotions. Luton Town Football Club 2020 Ltd will do nothing with your personal data that you would not anticipate from a privacy conscious company with a contact strategy founded upon permission based marketing and in line with GDPR regulations.

Our privacy policy is available in full on the club webiste: https://www.lutontown.co.uk/club/ltfcprivacy-policy/

YOUR CONSENT By providing this information you consent to our processing your sensitive personal data for the above purposes.

To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record communications. When you give us information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data, including sensitive personal data and to receive on their behalf any data protection notices.

YOUR RIGHTS If you wish to exclude yourself from receiving Luton Town Football Club related offers (e.g. season ticket discounts or kit promotions) you can do so by emailing info@lutontown.co.uk or writing to the Data Controller, Luton Town Football Club, Kenilworth Stadium, 1 Maple Road East, Luton, Bedfordshire, LU4 8AW.

Luton Town Football Club Kenilworth Road Stadium 1 Maple Road, Luton, Bedfordshire LU4 8AW Get in touch: Call: 01582 411622 Email: info@lutontown.co.uk Ticket Office: 01582 416976 Email: ticketoffice@lutontown.co.uk

www.lutontown.co.uk