webbs motor caravans summer 2012 newsletter

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Warminster: 01985 212222 www.webbsmotorcaravans.co.uk Reading: 01189 712424

Newsletter Summer 2012

Don’t delay - book your pitch now: Stay at our free rallies and enjoy the excellent hospitality Webbs have become renowned for. Booking essential see below. • Saturday evening parties at both events featuring two excellent bands. At Reading we have a Beatles tribute band and at Warminster we will be entertained by Fevertree, an energetic and exciting young band, who guarantee to fill the dance floor! So with live entertainment, hog roasts, free bars, bouncy castles, rodeo bulls plus much more our parties are sure to provide a great night for everyone. Please be aware the parties are exclusively for customers attending our rallies.

•V iew the stunning new range of Bailey motor caravans – a great chance to book your test drive. • Friendly Sales Teams offering great savings on selected vehicles from our pre-owned range. With over 140 motor caravans in group stock we have a great selection for you to choose from. • Service Technicians on hand to give expert advice. • Unbeatable Accessory Shop offers. • Free prize draws. • Complimentary refreshments. • Visiting Representatives from Black Horse, Fiamma, Avtex & Safeguard at both events plus Honda, Electric Bike World & Snooper at Reading and The Camping & Caravanning Club at Warminster. • Plus much, much more!

If you wish to join us please call Lizzie or Mel now on 01985-212222 to check pitch availability.


Welcome

Directors Cut Hi & welcome to the latest edition of our newsletter. With summer on the horizon (please god stop the rain) and approaching fast we turn our attention to the great summer shows, Reading’s in June and Warminster’s in July. We’ve gone back to live bands this year following the valued comments from those who attended last year, (see we do listen sometimes), and hope that many of you will feel compelled to come and join the fun. There have been some changes in the way we operate in the last 12 months following on from the comments on our satisfaction letters and feedback forms on our website. We have increased the motor caravan stock held at both branches to give a wider choice, we have re-vamped the shop

Contents Directors Cut..........................................2 Bailey Approach...................................3 Electric Bikes..........................................4 Service Centre News..........................5 Current Stock Warminster..............6 Current Stock Reading......................7 Competitions.........................................8 Letters.................................................... 10 Accessories...........................................12 Showroom...........................................13 Useful Websites.................................14 Staff News...........................................16 Contacts................................................17 Staff News...........................................18 Focus on Tom Shephard................19

2 | Summer 2012

by looking at the latest additions to the accessories market and stocking the items that you feel should be in our shop when you require them. On the workshop front we are developing our Reading site after the acquisition of over an acre of land adjoining the current site and at Warminster we are awaiting planning for a new 4 bay workshop enabling us to speed up booking times and also offer Touring Caravan servicing. Bailey Motor Homes have been a welcome addition to our range; demand is high and the quality of finish in their new range is extremely good. There are 5 models to choose from all at excellent value for money, if interested please feel free to ask a member of our Sales Team for a test drive and part exchange value.

Once again thank you for your support and please continue to send in your valued feedback so we can continue to improve what we have to offer. “See you at the show”.

Andy Cahill, David Webb & Christine Webb

Directors

“Bailey Motor Homes have been a welcome addition to our range; demand is high and the quality of finish in their new range is extremely good.”


News

Test drive a new Bailey Approach Webbs are pleased to have the range of award winning Bailey Approach SE motor caravans available for you to view at both branches. Why not visit us during one of our open weekends, enjoy complimentary refreshments, view the stunning range and maybe book a test drive.

The new Bailey Approach SE motor caravan range features the unique combination of a highly specified Peugeot Euro 5 cab, including a 2.2 Hdi 130 bhp 6-speed engine, an AL-KO AMC chassis and the Alu-Tech construction system bodyshell. Together they provide numerous benefits in terms of on-the-road performance which will enhance enjoyment of the vehicle.

The Caravan Club Magazine, October 2011 issue included an article reporting on trials George Hinton carried out on the Bailey Approach SE 620, this two-berth model comprises of rear-kitchen with parallel settees forming a double or single beds and offside rear corner washroom. The article concluded with the verdict: It is not easy coming up with something different in today’s established market, but with it’s Alu-Tech ace up it’s sleeve and the ploy of going to a really wide body, Bailey has quite clearly succeeded. The final sweetner is the price, which in my opinion represents amazing value for money. If it appeals to you, I’d suggest you get in the queue tomorrow! With the above conclusion and an overall score of 9/10 in their ratings it seems the

620 impressed The Caravan Club. MMM, October 2011 issue, reported on their testing of the six berth 760 model. The features they were particularly impressed by included the Alu-Tech construction, AlKo chassis, well equipped cab, superb rear travel seats, excellent dinette, lovely lounge, practical washroom & LED lighting. It seems the new Bailey range is making an impression. Why not judge for yourself with a test drive at Webbs. Call one of our friendly Sales Teams now on 01189-712424 (Reading) or 01985-212222 (Warminster).

Summer 2012 | 3


News

Electric Bikes now available at Webbs... And they just don’t come any better than this. We’re pleased to announce that we are now stockists of arguably the best Electric bikes on the market! If towing a car is not an option, then the LifeCycle electric bikes are the ideal alternative to still give you the freedom of travel whilst on your holidays. Far easier than cycling alone, these bikes have a range of up to 100 miles on a single charge, and are light enough to fit onto a standard bike rack. Perfect for travelling to the campsite shop or into the local town, these stylish bikes will effortlessly transport you to your destination. These stunning LifeCycles are packed with features and a performance that put them way above the rest. Compare the specification and the performance to any electric bike on the market, and we mean any electric bike, and you will see that the LifeCycle beats every other one, in every department, including and especially value for money.

LifeCycle Traveller

There are various models available to suit your needs and requirements. No bike rack for storage, no problem. The LifeCycle Traveller (pictured above) is a folding bike that enables easy storage in your vehicle due to it’s compact nature. Other models include the Mountain Sport, Alpine Sport, Endurance, Classic and Harrington, so there really is an electric bike available to suit everyone.

Alpine Sport

Mountain Sport

Harrington

For more information, or to arrange a full demonstration, please contact our Accessory shop at the Reading branch on 01189-712424. 4 | Summer 2012

Before you buy any Electric Bike, never mind how good they say it is, CHECK THE BATTERY POWER. That’s what really makes the difference. You would not expect a low powered car to go as well as a high powered one. Well it’s the same with a bike. The Lifecycle has the most powerful battery available, 37Volts - 17Ah. Far more powerful than those fitted to other bikes.


Service

Service Centre News Dear Customers Here we are again, six months on and with more exciting developments to tell you about. We are now able to announce that our Warminster Service Centre is soon to be extended to incorporate twice as many workshop bays, a spray oven for bodywork repairs and on-site engine servicing & diagnostic facilities. We will also at a later date be able to offer caravan servicing (this service is of course already available at our Reading Service Centre). This development will cut lead times for bookings considerably and enable us to continue offering our customers the very highest standard of service. The Reading branch recently acquired additional land adjacent to the branch which we have now started developing in order to extend our storage area. With this extra

space and the addition of a new Technician, due to start in May, we will be able to cater for more motor caravans at any one time and booking lead times will be much improved. We look forward to introducing our new Team Member in issue 5.

Book your Habitation Test during one of our Open Weekends and receive 15% discount. Offer available at either branch during open weekends. This offer applies to bookings for habitation tests to be

The spray seal shower tray repairs we told you about in our last magazine are proving a hit. If your shower tray is looking like it needs a little TLC call us now to discuss this low cost way to carry out repairs. It goes without saying that at this time of year lots of customers are getting their vehicles serviced and tested ready for another season so habitation test slots are booking up fast at both Service Centres. It’s always a good idea to book up in advance, spaces for habitation tests throughout June & July are filling up fast. The new Bailey Approach motor caravans that have passed through the workshops for their Pre-Delivery Inspections have been a joy to work on, in fact our workshop staff have literally been ‘fighting’ over who prepares them! We hope all customers who have taken delivery are enjoying their new ‘vans. Don’t forget as well as habitation tests

carried out during 2012 only. Bookings must be made at the branch you wish to attend for the work.

and engine servicing/MOTs we offer a full range of repairs to all makes and models of motor caravan, to both engine and habitation areas, plus appliance servicing, bodywork repairs and much more. Feel free to give us a call at either branch to discuss any aspect of maintenance or repair relating to your vehicle. As promised in our last issue we have put together a ‘departure checklist’ which we hope you will find useful. It may be particularly handy for those customers who are about to venture out on their first few trips! We look forward to seeing you at one of our Service Centres in the near future.

Matthew Woodward & Tom Dickson

Service Managers, Reading & Warminster.

When preparing to drive away don’t forget: • Turn off gas • Disconnect mains lead • Lock all external lockers • Check shower door travel catch • Switch fridge to 12V • Lock fridge door • Secure all loose items • Close & lock windows • Close & lock roof vents • Check all lockers & drawers are closed • Check step is retracted Model specific: • Lock beds in place • Raise corner steadies • Check bike rack is secure • Check awning is closed

Departure checklist: Cut out and keep guide

Always remember the helpful teams at Webbs are just a phone call away! Warminster 01985-212222 Reading 01189-712424

Summer 2012 | 5


Sales

Current Stock - Warminster New Coachbuilt

Year 2012 2012 2012 2012 2011 2012 2011

Make/Model Bailey Approach SE 760 - Peugeot Boxer 2.2 130 HDi Bailey Approach SE 745 - Peugeot Boxer 2.2 130 HDi Bailey Approach SE 740 - Peugeot Boxer 2.2 130 HDi Bailey Approach SE 625 - Peugeot Boxer 2.2 130 HDi Bessacarr E495 - Fiat Ducato 130 Mulit-Jet Bailey Approach SE 620 - Peugeot Boxer 2.2 130 HDi Auto-Trail Tracker EKS - Fiat Ducato 130 Mulit-Jet

Year 2011 2007 2008 2008 2010 2010 2010 2008 2007 2005 2010 2009 2010 2007 2004 2011 2006 2008 2005 2007 2008 2009 2003 2003 2004 2007 2004 2005 2005 2002 2006 2006 2003 2004 2004 2006 2004 2005 2004 2006 2004 2003 2003 2005 2002 2002 2004 2003 2002 2004 2000 1993

Make/Model Auto-Trail Frontier Chieftain - Fiat Ducato 160 Mulit-Jet Weinsberg Meteor 790 MQ - Fiat Ducato 160 Mulit-Jet Auto-Trail Cheyenne 696G SE - Fiat Ducato 130 Multi-Jet Swift Suntor 630 L - Fiat Ducato 130 Mulit-Jet Swift Escape 686 - Fiat Ducato 130 Multi-Jet Elddis Autoquest 155 - Peugeot Boxer 2.2 100 HDi Swift Sundance 530 LP - Fiat Ducato 100 Multi-Jet Bessacarr E460 - Fiat Ducato 130 Multi-Jet Ace Airstream 630 EW - Fiat Ducato 100 Multi-Jet Bessacarr E795 - Fiat Ducato 2.8 JTD Swift Escape 624 - Fiat Ducato 100 Multi-Jet Elddis Autoquest 140 - Peugeot Boxer 2.2 100 HDi Swift Escape 622 - Fiat Ducato 100 Multi-Jet Swift Bolero Compact 600EK - Fiat Ducato 130 Multi Jet Swift Kon-Tiki 655 - Fiat Ducato 2.8 JTD Elddis Sunseeker 120 - Peugeot Boxer 2.2 100 HDi Bessacarr E495 - Fiat Ducato 2.8 JTD Eura Mobil Profila 580 - Ford Transit 2.2 TDCi Elddis Autostratus RG - Peugeot Boxer 2.8 HDi Eura Mobil 672 SB - Ford Transit 2.0 TDCi Elddis Autoquest 115 - Peugeot Boxer 2.2 100 HDi Elddis Sunseeker 140 - Peugeot Boxer 2.2 100 HDi Autocruise Starblazer - Peugeot Boxer 2.8 HDi Autocruise Gleneagle - Peugeot Boxer 2.8 HDi CI Cipro 55 - Mercedes Sprinter 2.7 CDI Chausson Flash 03 - Ford Transit 2.2 TDCi Swift Sundance 630 G - Fiat Ducato 2.8 JTD Swift Suntor 590 PR - Fiat Ducato 2.3 JTD Bessacarr E425 - Fiat Ducato 2.3 JTD Autocruise Starquest - Peugeot Boxer 2.0 HDI Elddis Autoquest 130 - Peugeot Boxer 2.2 HDi Avondale Seascape 5-ELX - Fiat Ducato 2.3 JTD Autocruise Starfire - Peugeot Boxer 2.0 HDi Bessacarr E450 - Fiat Ducato 2.3 JTD Swift Carrera 600 FB - Fiat Ducato 2.3 JTD CI Carioca 635 - Fiat Ducato 2.3 JTD Swift Sundance 590 RS - Fiat Ducato 2.3 JTD Elddis Autoquest 100 - Peugeot Boxer 2.0 HDi Elddis Autoquest 400 - Peugeot Boxer 2.0 HDi CI Cusona 594 - Fiat Ducato 2.3 JTD Ace Capri - Fiat Ducato 2.0 JTD Auto-Sleeper Nuevo ES - Peugeot Boxer 2.2 HDi Ace Milano - Fiat Ducato 2.0 JTD Compass Avantgarde 200 - Peugeot Boxer 2.0 HDi Bessacarr E415 - Fiat Ducato 2.0 JTD Benimar Aero Anthus CF-L - Fiat Ducato 2.8 JTD Pilote Pacific P6 - Peugeot Boxer 2.2 HDi Compass Avantgarde 100 - Peugeot Boxer 2.0 HDI Autocruise Stardream - Peugeot Boxer 1.9 TD Joint E33 - Fiat Ducato 2.0 JTD Bessacarr E425 - Fiat Ducato 2.8 D Elddis Eclipse - Renault Traffic 2.0

Year 2007 2007 2003 2007 1998 1997 1996

Make/Model Trigano Tribute 650 - Fiat Ducato 120 Multi-Jet Trigano Tribute 550 - Fiat Ducato 120 Mulit-Jet Auto-Sleeper Sussex - Peugeot Boxer 2.0 HDi Sunset Leisure RL - Citroen Relay 120 HDi Auto-Sleeper Topaz - Volkswagen Transporter 2.4D Auto-Sleeper Symphony - Peugeot Boxer 2.0 Petrol Auto-Sleeper Symphony - Peugeot Boxer 2.0 P

Year 2004 2004 2003 2001 2001

Make/Model Hymer B654 - Fiat Ducato 2.8 JTD Rapido 985F - Fiat Ducato 2.8 JTD Pilote Galaxy 50 - Fiat Ducato 2.8 JTD Mobilvetta Euro Yacht 190 LD - Fiat Ducato 2.8 JTD Pilote Galaxy 44 - Fiat Ducato 2.8 JTD

Pre-Owned Coachbuilt

Pre-Owned Van Conversion

Pre-Owned A-Class

Engine 2200 2200 2200 2300 2300 2200 2300

Mileage Delivery Delivery Delivery Delivery Delivery Delivery Delivery

Price £45,000 £44,000 £43,000 £42,000 £41,995 £41,000 £39,995

Engine 3000 3000 2300 2300 2300 2200 2200 2300 2200 2800 2200 2200 2200 2300 2800 2200 2800 2200 2800 2000 2200 2200 2800 2800 2700 2200 2800 2300 2300 2000 2200 2300 2000 2300 2300 2300 2300 2000 2000 2300 2000 2200 2000 2000 2000 2800 2200 2000 1900 2000 2800 2000

Mileage 100 8300 8000 10100 16000 9600 18000 12447 9600 17800 11900 10000 4980 29003 29000 5900 21200 3100 27850 41800 12400 8099 37200 31700 28200 20400 28600 19500 29700 29500 15000 32000 25800 25000 37200 54600 22088 12800 23700 22300 23400 50900 38700 17200 34500 41000 37500 36900 42300 23700 39200 70600

Price £56,995 £42,995 £39,995 £32,995 £31,995 £30,995 £29,995 £29,995 £29,995 £29,995 £28,995 £28,995 £28,995 £28,995 £28,995 £28,995 £27,995 £26,995 £26,995 £26,995 £26,995 £26,995 £25,995 £25,995 £25,995 £24,995 £24,995 £23,995 £23,995 £22,995 £22,995 £22,995 £21,995 £21,995 £21,995 £21,995 £21,995 £20,995 £20,995 £20,995 £20,995 £20,995 £20,995 £20,995 £19,995 £19,995 £19,995 £18,995 £18,995 £18,995 £17,995 £9,995

Engine 2200 2200 2000 2200 2400 2000 2000

Mileage 18140 13300 42200 81200 73900 35600 64400

Price £26,995 £26,995 £22,995 £19,995 £15,995 £14,995 £13,995

Engine 2800 2800 2800 2800 2800

Mileage 12000 32300 14400 16500 49800

Price £34,995 £30,995 £28,995 £22,995 £21,995

All vehicles including extensive photos can be viewed on our easy to use website which is updated daily. Visit www.webbsmotorcaravans.co.uk 6 | Summer 2012


Sales

Current Stock - Reading New Coachbuilt

Year 2012 2012 2012 2012 2012

Make/Model Bailey Approach SE 760 Bailey Approach SE 745 Bailey Approach SE 740 Bailey Approach SE 625 Bailey Approach SE 620 -

Year 2008 2011 2012 2009 2009 2008 2008 2009 2008 2010 2007 2009 2007 2005 2007 2009 2009 2009 2008 2007 2008 2008 2007 2006 2005 2004 2010 2008 2009 2004 2008 2009 2000 2007 2006 2006 2007 2002 2005 2003 2006 2002 2004 2005 2005 2004 2005 2004 2006 2004 2004 2002 2004 2002 2003 2002 1999 1996

Make/Model Auto-Trail Cheyenne 840D - Fiat Ducato 3.0 160 Multi Jet Maxi Bessacarr E630 - Fiat Ducato 2.3 130 Multi Jet Bailey Approach SE 620 - Peugeot Boxer 2.2 130 Multi Jet Euro 5 Bessacarr E635 - Fiat Ducato 130 Multi Jet Auto-Trail Apache 632 SE - Fiat Ducato 2.3 130 Multi Jet Bessacarr E495 - Fiat Ducato 2.3 130 Multi Jet Autocruise Stardream - Peugeot Boxer 2.2 Swift Escape 686 - Fiat Ducato 130 Multijet Auto-Trail Tracker EKS SE - Fiat Ducato 130 Multi Jet Auto-Trail Excel 640 - Fiat Ducato 100 Multi Jet Bessacarr E560 - Fiat Ducato 2.3 130 Multi Jet Auto-Sleeper Nuevo 2 - Peugeot Boxer 120 Multi Jet Bessacarr E530 - Fiat Ducato 130 Multi Jet Hobby 725 FMC - Fiat Ducato 2.8 JTD Swift Sundance 630L - Fiat Ducato 2.3 130 Multi Jet Home-Car A670 RL - Peugeot Boxer 160 Multi Jet Mooveo P673 - Fiat Ducato 130 Multi Jet Home-Car A591 FB - Peugeot Boxer 120 Multi Jet Autocruise Stargazer - Peugeot Boxer 2.2 120 HDi Auto-Sleeper Eton - Ford Transit 2.2 TDCI Bessacarr E410 - Fiat Ducato 100 Multi Jet Auto-Sleeper Nuevo ES - Peugeot Boxer 120 Multi-Jet Bessacarr E540 - Fiat Ducato 130 Mulit-Jet Auto-Trail Cheyenne 696G SE - Fiat Ducato 2.8 JTD Swift Kon-Tiki 640 - Fiat Ducato 2.8 JTD Al-Ko Chassis Swift Kon-Tiki 650 - Fiat Ducato 2.8 JTD Al-Ko Chassis Home-car XS 22 - Ford Transit 2.2 TDCI Swift Sundance 590RL - Fiat Ducato 100 Multi Jet Elddis Autoquest 130 - Peugeot Boxer 120 Multi-Jet Bessacarr E745 - Fiat Ducato 2.8 JTD Al-Ko Chassis Elddis Sunstyle GT 120 - Peugeot Boxer 2.2 Elddis Autoquest 115 - Peugeot Boxer 100 MultiJet Auto-Trail Chieftain SE - Fiat Ducato 2.8 TD CI Carioca 625 - Fiat Ducato 130 Multi Jet Auto-Sleeper Eton Automatic - Ford Transit 2.4 TDCI DURASHIFT Dethleffs Globetrotter Advantage - Fiat Ducato 2.8 JTD Lunar A551 - Fiat Ducato 130 Multi Jet Autocruise Sunningdale - Peugeot Boxer 2.8 HDi Bessacarr E445 - Fiat Ducato 2.3 JTD Pilote Atlantis A8 LHD - Fiat Ducato 2.3 JTD Elddis Sunseeker 400 - Peugeot Boxer 2.2 HDI Auto-Sleeper Clubman Anniversary - VW T4 2.5 TDI Swift Sundance 600 S - Fiat Ducato 2.3 JTD Elddis Firestorm Barrons 300 - Peugeot Boxer 2.2 Elddis Sunseeker 400 - Peugeot Boxer 2.0 HDI Ace Capri - Fiat Ducato 2.0 JTD Elddis Firestorm Barrons 100 - Peugeot Boxer 2.0 HDI Compass Classique 400RL - Peugeot Boxer 2.0 HDI CI Cusona 594 - Fiat Ducato 2.0 JTD Ace Napoli - Fiat Ducato 2.3 JTD CI Carioca 644 - Fiat Ducato 2.0 JTD Buccaneer Caravel - Ford Transit 2.2 TDI Ace Modena - Fiat Ducato 2.3 JTD Elddis Sunseeker 45 - Peugeot Boxer 1.9 Turbo Diesel Roller Team Auto-Roller 10 - Fiat Ducato 2.0 JTD Swift Sundance 520 Lux - Fiat Ducato 1.9 Turbo Diesel Hymer Swing 544K - Fiat Ducato 2.5D Elddis Eclipse - Renault Trafic 2.5 Turbo Diesel

Year 2004 1996

Make/Model Auto-Sleeper Duetto Automatic - Ford Transit 2.4 TDCI DURASHIFT Auto-Sleeper Topaz - Volkswagen T4 2.4D

Year 2004

Make/Model Hymer B544 Classic - Fiat Ducato 2.8 JTD

Peugeot Boxer 2.2 130 Multi Jet Euro 5 Peugeot Boxer 130 Multi-Jet Euro 5 Peugeot Boxer 2.2 130 HDI Peugeot Boxer 130 Multi-Jet Euro 5 Peugeot Boxer 2.2 130 Multi Jet Euro 5

Pre-Owned Coachbuilt

Pre-Owned Van Conversion Pre-Owned A-Class

Engine 2200 2200 2200 2200 2200

Mileage Delivery Delivery Delivery Delivery Delivery

Price £45,000 £44,000 £43,000 £42,000 £41,000

Engine 3000 2300 2200 2300 2300 2300 2200 2300 2300 2200 2300 2200 2300 2800 2300 3000 2300 2200 2200 2200 2200 2200 2300 2800 2800 2800 2200 2200 2200 2800 2200 2200 2800 2300 2400 2800 2300 2800 2300 2300 2200 2500 2300 2200 2000 2000 2000 2000 2000 2300 2000 2200 2300 1900 2000 1900 2500 2500

Mileage 16388 3655 200 3774 9931 5500 11000 6400 5011 3817 14000 19793 10411 27238 16000 1300 6671 12700 53000 16870 11200 9480 21400 22700 16250 21000 2750 10597 11700 21121 12624 14100 26660 14447 12500 2641 30573 17200 20429 11335 18024 26400 52900 14952 17224 17536 16861 9290 7996 33213 34320 28500 80000 50000 22051 59000 55000 49900

Price £43,995 £39,995 £36,995 £35,995 £35,995 £34,995 £33,995 £32,995 £32,995 £32,995 £32,995 £31,995 £31,995 £31,995 £31,995 £29,995 £29,995 £29,995 £29,995 £29,995 £29,995 £29,995 £29,995 £29,995 £28,995 £27,995 £27,995 £27,995 £27,995 £27,995 £26,995 £26,995 £26,995 £26,995 £26,995 £25,995 £24,995 £24,995 £23,995 £23,995 £22,995 £22,995 £21,995 £21,995 £21,995 £20,995 £20,995 £20,995 £20,995 £20,995 £19,995 £19,995 £18,995 £17,995 £17,995 £15,995 £14,995 £11,995

Engine 2400 2400

Mileage 39306 114,500

Price £22,995 £14,995

Engine 2800

Mileage 32500

Price £26,995

Considering selling your motor caravan? We pay the best prices for motor caravans up to 10 years old and offer a UK wide collection service. Call either branch now for a valuation and to discuss the available options. Summer 2012 | 7


Competitions

Competition Just tell us the page number this photo appears on and win a £150 Webbs Accessory Shop Voucher, it’s as simple as that! Email your answer with ‘May Competition’ in the subject line to lizzie@webbsmotorcaravans.co.uk Please include your name, address and telephone number in the email.

Share your photos with us... In issue 3 we asked you to share your photos with us and we’re pleased to say we’ve received some lovely shots. Here are a few of our favourites...

Keepers Pond, Near Abergavenny.

Shots taken during travels made by Wendy & Malcolm Whyatt…

We would love to see (and share) more of your photos so please carry on sending them to lizzie@webbsmotorcaravans.co.uk 8 | Summer 2012


Competitions

bb family ventured Longleat the We of During a trip to d captured shots an re nkey enclosu ... ne shi a through the mo k too o character wh this mischievous

ael Field We love this photo sent in by Mich out exactly find to ng calli be will we although ! rella umb the ined obta how he

...to one of our company vehi cles. We think they’re excellent photos, but sorry we can’t really let you win !

The winner...

...because quite honestly we’re touched they were thinking of us on such a special day ,is happy couple, Ben & Cam Brewer. Congratulation illa s from all at Webbs. The prize of a John Lewis BBQ Hamper is on it’s way to you.

Competition winners The winners of our word search competition, featured in the last edition of our newsletter, were Debbie & Steve Hann from Somerset. The prize was £150 worth of Brokerswood Country Park vouchers which we hope Debbie & Steve enjoy spending. The correct answer was ‘Webbs Service Centres’.

Summer 2012 | 9


Letters

We want to hear from you We receive many letters from satisfied customers and enjoy reading every one of them. Here we share just a few of the letters received over the last few months...

To All at Webbs

d ember 2010 an from you in Sept e ac Sp y Wa 3Adria so far (as We bought our eece and Turkey Gr y, al It n, ai Sp er France, ences in teresting experi have roamed ov had a lot of in 've We )! se ur of co ris. well as the UK, ind concerns Pa that comes to m ry sto e on nd that time a on its original versi ght in Paris" in ni id "M m fil n y Alle we were We saw the Wood last year whilst nema in France ci a in ce. es itl bt ris would be ni with French su that a trip to Pa ea id e th us ve is ga ght gets in Brittany. Th nsive (£100 a ni hotels are expe a) is s ri Pa th wi d parking etc is The trouble iving around an dr b) d an e) on problems solved. you a crummy with a camper, t Bu ). ly al ci ng espe the Bois de difficult (parki edge of Paris in on the western e sit p m r 33€ ca a ould be had fo We discovered tricity plug-in, c ec el th wi h, tc e a pi tel and Boulogne wher an a crummy ho e comfortable th or m d an r shuttle pe runs a regular a night. Chea so, the campsite Al e. ic pr e th of ecting you with at least a third illot thus conn Ma e rt Po at n tro statio spent three service to the Me ort system. We ris public transp Pa p) ea ch nd the extensive (a s brilliant. 'did' Paris - it wa days there and er, eum and togeth the Rodin mus at n Le of o ot a ph mend it to We've attached definitely recom site. We would e th at r pe m ca nse and hassle! beside our without the expe s ri Pa e se to s nt anyone who wa

Regards wis Len & Pippa Le

10 | Summer 2012


Letters

Dear Andy We had a very enjoyable 'weekend' in our new Gleneagle; a lot to learn and get to grips with but we did pretty well and all seems ok so far! Dining on lasagne and spinach and rose, courtesy of M&S, waking up warm and cosy, making our first breakfast before enjoying a walk near the deer at Longleat doesn't get much better! Would you please thank Gemma for all her help in setting us up, and Tom. Many thanks to you Andy for all your kind, courteous, efficient and knowledgeable help. Sue and Stewart Thomson The following comments were made by Steve Blades following his purchase of a Chausson Twist 02 from our Warminster branch in March of this year; Great service received from Webbs and we would like to thank Kris & Tom for their help. Kris was extremely helpful and friendly and did not put too much pressure on us to buy. A great pleasure to deal with you and we would highly recommend Webbs. Thanks for everything. Steve

To all the super team at Webbs We have been caravanners/motor cara vanners for over 45 years now and have dealt with many dealers both large and small. Some have been good, some have been bad , but only one has been excellent, yes you’ve guessed right . . . Web bs. During that time we have lived in Dun dee, Hampshire, the Peak District and from the year 2000 in War minster. At first I enjoyed driving over to Webbs at Codford whe n I needed bits for the van but was even more happy when the new showroom was opened in Warminster. So in 2008 when a frien d impressed me with his new Starburst I thought it’s time to change our Mohican. I tried various dealers for a price on the old van, then thought why not go to the new Webbs, they were always pleasant and helpful at Codford. Imagine my pleasure and surprise when they offered the best trade in price that I’d had. Surprise then turned to delight when the price on the Starburst was considerably less than my friend had paid. We had booked our trip to Prague for just under a week later – no problem said Andy, we can have it plat ed and ready; and they did. We enjoyed 6 weeks and a near faul tless trip in a brand new vehicle. When we returned any little niggles were cleared without a quibble on warranty and so it has continued 3 years and 20,000 miles later. Living near Crusader Park I can pop in and browse in the shop, get advice from the workshop, and contem plate new vehicles and still feel welcome. Thanks Team, it would be unfair to mention anyone in particular. It would also be unfair not to mention the Summer Spectacular weekends where we met and talked with many other satisfied customers. Once again a great team effort on your part. I could not believe it when I was asked to put my wallet away in the beer tent and was quite embarrassed to go back for seconds.

Best wishes, Doug & Jo Moon

Remember this is your magazine and we want you to get involved. Send your comments & opinions by email to lizzie@webbsmotorcaravans.co.uk or write to Lizzie Purser at the Warminster branch see back page for address. Summer 2012 | 11


Accessories

Accessory Shop Gift Vouchers... The ideal gift to suit any occasion for motor caravanning friends & family! Available from either branch or by phone.

Open Weekends at our Accessory Shops... We are pleased to announce that representatives from the following companies will be attending our 2012 Open Weekends, so will be on hand to offer expert advice and give product demonstrations, as well as dealing with any product queries that may have arisen.

Visit our Accessory Shops during one of our Open Weekends and take advantage of these fantastic special offers • Free extended 3 year warranty (usually 1 year) on all TV’s purchased over the 2012 Open Weekends • Free Carry Case with every TV purchased.

Avtex specialize in the supply of low voltage audio / visual products to the mobile leisure industry. Come and see the recently launched ‘DRS’ models of televisions that now boast an integrated satellite decoder, along with all the usual features you know and expect from the market leader in 12v Televisions, Full working demos available.

A Fiamma representative will be at both open weekends on the Saturdays to offer their expert advice and assistance with any Fiamma related questions and queries.

An Avtex representative will be available on the Saturday of both the Reading and Warminster open weekends.

Our Reading branch is very pleased to be able to offer arguably the best electric bikes on the market. There’s a full range of ‘Life Cycles’ to suit every purpose, with full demos available at our Reading open weekend on the Friday & Saturday. See our electric bike feature page 4.

12 | Summer 2012

• 15% off all Fiamma products purchased • 15% off fitting of all Fiamma products purchased (where applicable)

• 20% off all Milenco products Snooper offer the outstanding ‘Ventura’ range of Motorhome & Caravan specific satellite navigation systems., the first portable satellite navigation systems to include dedicated routing for Caravans and Motorhomes plus ACSI verified and approved campsite data. A ‘must have’ for all drivers of a Motorhomes or Caravans. Come and see the rep on the Friday at Reading for a full demo and further information.

• Free Thetford Goody Bag when purchasing any Thetford product. • Free prize draw, with Thetford product give-away. • 15% off all Thetford products Please note all offers are only available during our 2012 Open Weekends (8-10 June at Reading & 6-8 July at Warminster.) See page 5 for our Service Centre Open Weekend offer.


Showroom

Offering the best... For over 25 years Webbs Motor Caravans have been helping people get onto the road and away from the stresses and strains of everyday life. With a wide range of new and pre-owned motor caravans carrying people in comfort to the far corners of the UK and beyond, we help our customers to ‘spread their wings’. Our branches at Reading & Warminster offer a clean and comfortable environment to ensure you can take the time required to find the right motor caravan to suit your needs. We stock over 60 vehicles at each branch and our staff are always there to assist you from start to finish throughout your purchase, our open door policy enables you to browse at your leisure and never feel pushed into a motor caravan with a salesman right behind you!

Safety and peace of mind

Your safety is of course our key priority. All used vehicles are serviced and supplied

with an MOT (if applicable) and thoroughly cleaned prior to collection. Our Handover Teams will demonstrate the complete workings of your new motor caravan so you are comfortable with all the equipment before you leave. For your peace of mind all vehicles are supplied with a comprehensive parts and labour warranty.

Friendly and approachable

Along with our extensive experience, we take immense pride in offering a friendly and personal service, with many of our customers returning to us again and again. Our highly trained and knowledgeable staff are always on hand to offer guidance and ensure you leave our large, purpose built showrooms with exactly what you need; whether that’s a bit of advice, or something from our accessory shop, to a previously owned or brand new motor caravan.

Personal service

Our company is committed to quality

personal service and it shows, right from the first enquiry throughout the lifetime of your motor caravan and beyond. Professional, friendly attention is our promise, with absolutely no pressure selling.

Service Centres & Accessory Shops

Both sites offer state of the art Service Centres with NCC approval and fully trained technicians in all aspects of motor caravan maintenance, always offering the best possible standard of care for both our customers and their motor caravans. Every aspect of maintenance and repair is available for all makes and ages of motor caravan. Our re-designed shops have all you will ever need for your outings, from awnings, bike racks & alarm systems to top boxes, stereo systems and cleaning products. Our friendly shop staff are always on hand to help. For further details on what we have to offer visit our website www.webbsmotorcaravans.co.uk You can always be sure of the best service and attention from Webbs.

Summer 2012 | 13


Websites

Useful Websites Clubs/Advice

www.campingandcaravanningclub.co.uk A brilliant website, particularly useful for those who are new to motor caravanning. Help and advice on types of motorhome, a buying guide, information on licence requirements, manoeuvring your motorhome, care of your motorhome plus guides & checklists to help you on your first few journeys. The site also includes an excellent site search & book facility plus a wealth of news & advice. If you’re not already a member you can even join online, a brilliant site, well worth a visit.

www.outandaboutlive.co.uk Advice on just about any motor caravan related subject. The comprehensive site includes technical guides, a campsite finder, events calendar, competitions, even info on the best ways to clean your pride & joy.

As suggested by Mr Wilson in issue 3 of our newsletter we have put together this list of interesting and useful websites. If you have any favourites you would like to share with our readers we would love to hear from you.

Finding places to stay/visit www.ukcampsite.co.uk This site includes comprehensive listings of campsites plus competitions, advice & tips, events guide, reviews and forums.

www.enjoyengland.com Where to stay, places to visit & things to do.

www.visitscotland.com Very helpful for planning a trip to Scotland in your motor caravan. Site listings, things to do, information on Scottish heritage, culture & nature plus maps & travel information.

www.caravanclub.co.uk Join the club, get help with planning your holiday, expert advice and info on news & events.

14 | Summer 2012

www.streetmap.co.uk An excellent site for printing Great Britain street & road maps of areas you intend to visit. Find your desired location using postcode, street or town name.

www.rac.co.uk A handy website which you all know about with route planner facility, traffic & travel alerts, breakdown cover and much more!

Insurance

www.safeguarduk.co.uk For your motor caravan insurance needs. See their advert on page 24 for 10% discount. www.visitwales.co.uk Pretty much the same as above but about Wales instead!

www.worldofmotorhomes.com The one stop information shop for motor caravan enthusiasts. Includes campsite, event & club listings, competitions & heaps of help and advice. Don’t forget to sign up for their informative e-newsletters while you’re there.

Travelling

Cookery

www.english-heritage.org.uk Lots more ideas for days out.

www.longleat.co.uk For a great day out when you’re next at our Warminster branch. Why not stay over at the Longleat Caravan Club site which is open to members and non-members – visit the Caravan Club website for site details.

www.mealsinfields.co.uk Quick to cook meals for campers everywhere. This website is an online caravan cookbook listing recipes that work in caravans, tents, boats, campervans, motorhomes and other small spaces! The easy-cook meals have been selected to be quick to prepare, using locally sourced ingredients and for their short cooking times. They include recipes for the slow cooker and microwave for use when you have the luxury of mains hook-up!


Websites

For Pet Owners www.qrpettag.co.uk You may have seen QR codes in recent Webbs adverts and wondered what they are for? A QR code (or Quick Response Code) consists of square dots arranged in a square pattern on a white background and they have in recent years become common in advertising and on packaging. Camera phone users (with the correct app) can scan the image of the QR Code to display text or contact information on a web page in the telephone’s browser. This clever technology has been put to good use in the Homeward Bound QR pet code tags available from this website. Scanning the tag provides an online profile page which contains information on the pet and contact details of the owner. The tags can be read by any smart phone or internet enabled device or the number code on the tag can be entered manually on a webpage, leading to the speedy reunion of lost pets and their owners. Owners are even able to update their profile page, free of charge and as often as they like, to show details of a temporary address, e.g. campsite they are staying on, which we think makes this pet tag especially worth telling you about.

www.drivingwithdogs.co.uk While we’re on the subject of ‘furry-friends’ this is another site which you may find useful when travelling with dogs. Find walks using their easy search facility, ideal for planning suitable stops on a long journey, where to walk when on site or even from home. Their ‘Motorway Walks’ section lists tried & tested short walks all within 5 miles of motorway exits. With listings of dogfriendly campsites too this website will surely be a winner with our pet-loving customers!

Manufacturers

www.baileyapproach.co.uk View the range (including layout diagrams, photos & 360 tours), download a brochure, book a test drive or catch up on the latest news & reviews. A great website for those interested in Bailey’s super new range of motorhomes. If that’s not enough to tempt you to visit the site you can also read all about the Bailey Approach SE 745 scooping top prize in the The Caravan Club Motor Caravan Design and Drive Competition 2012.

www.webbsmotorcaravans.co.uk Of course you all know about this one but we couldn’t miss such a great site off the list! Stock listings updated daily and an easy to use search facility to help find your next motor caravan plus news & events, Service Centre information and much more. Why not visit now and leave your comments on what we do right, what we do wrong (so we know where we need to improve) or any other comments you wish to share with us.

And a few others www.motorhomeholidayswap.com Bringing together like minded people worldwide to exchange their motorhomes for holidays.

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www.armcher.com Fun gifts for motor caravanners with a sense of humour! Obviously our favourites are the calendars and mugs featuring brilliant motor caravan cartoons.

The websites listed above are provided for your information only and are in no way endorsed by Webbs Motor Caravans

Summer 2012 | 15


Staff News

Webbs Clubs... Reading Youth Team

Webbs Warriors

Time for an update on The Woodley Saints Lions Under 13’s, sponsored by Webbs Motor Caravans. Their season has now finished and the team finished second in Division 1 of the East Berks FA league with 41 points some 6 points clear of third place. They played 18 games – won 13, drew 2 & lost 3 with a goal difference of +34, very impressive results! The boys attended a presentation day on 16th May to collect their ‘runners up’ trophy. Second is the highest position they have achieved so far and is a tremendous achievement, well done boys! The team are due to play four Summer Tournaments which we will report on in our next newsletter.

After a successful last season, Webbs Warriors start another in hope for some more silver wear. They are currently sitting in joint top position but split on goal difference. Tom Shephard is sitting in third position for top goal scorer with 10 goals so far, his strike partner James Vincent is top with 14 goals. We wish the boys all the best in the upcoming season. Tom is hoping for star ‘defender’ Andy Cahill to dust off his boots and help the lads at the back. Maybe his wife will let him out for the day? Watch this space...

n us for i jo t o n y h W shows? this year's June. -10 Reading 8 r 6-8 July. Warminste

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16 | Summer 2012

Events Calendar June 8 - 10

Reading Open Weekend & Rally

July 6 – 8

Warminster Summer Spectacular

September 7 – 9 The Motorhome Show, Shepton Mallet October 16 – 21 Motorhome & Caravan Show, NEC Birmingham December 19

Close for Christmas Holiday


Get in Touch

General enquiries relating to either branch: info@webbsmotorcaravans.co.uk Reading Branch

Warminster Branch

Tom Shephard, Sales Manager tom@webbsmotorcaravans.co.uk Phil Smith, Sales Executive phil@webbsmotorcaravans.co.uk Kris Purser, Weekend Sales Executive kris@webbsmotorcaravans.co.uk Tom Dickson, Service Manager service@webbsmotorcaravans.co.uk Jackie Blade, Warranty Assistant jackie@webbsmotorcaravans.co.uk Reception reception@webbsmotorcaravans.co.uk For matters relating to Webbs Events & Newsletters please contact Lizzie Purser, lizzie@webbsmotorcaravans.co.uk

Max Taylor, Sales Executive max@webbsmotorcaravansreading.co.uk Shane Allen, Sales Executive shane@webbsmotorcaravans.co.uk Danny Woodward, Weekend Sales Executive danny@webbsmotorcaravansreading.co.uk Matthew Woodward, Service Manager matthew@webbsmotorcaravansreading.co.uk Marilyn Morrell, Service Receptionist marilyn@webbsmotorcaravansreading.co.uk Emily Wilson, Receptionist emily@webbsmotorcaravansreading.co.uk Shop readingshop@webbsmotorcaravansreading.co.uk

Update Us Are our records up to date? If you have noticed any errors in the address we have on record or you think some of your details may have changed since we last spoke to you please let us know. Either complete the slip below and return to Mel at the Warminster branch or send an email to reception@webbsmotorcaravans.co.uk If you wish to be removed from our mailing list please complete your name and address only and tick the box as applicable. Name:............................................................... Address:........................................................... ........................................................................... ........................................................................... Home telephone:........................................... Work telephone:............................................ Mobile:............................................................. Email:................................................................ ■ Please remove me from your mailing list

Our email addresses:

Opening Hours: Fri & Sat 9.00 - 5.30. Sunday 10.30 - 4.30.

Warminster Branch:

Crusader Park, Bath Road, Warminster, Wiltshire BA12 8BT Tel 01985-212222

Reading Branch:

Bath Road (A4), Padworth, Reading, Berkshire RG7 5JE Tel 01189-712424

Email: info@webbsmotorcaravans.co.uk Website: www.webbsmotorcaravans.co.uk Register for our monthly e-newsletter for all the latest news from Webbs including fantastic special offers - visit our website or call our Warminster branch to sign up. Follow us on Twitter: @WebbsMCaravans

Summer 2012 | 17


Staff News

Congratulations to... Phil & Ursula Smith

On the birth of beautiful baby Freya, born 6th April weighing 8lb. Many of you will know Phil, a member of our Sales Team at Warminster.

Danny & Kirsty Woodward

Who got married on Saturday 21st April. Danny works in the Service Centre at our Reading branch.

New Staff... We welcome Shane Allen who has taken a position as Sales Executive at our Reading branch. We hope you enjoy being part of the Webbs Team.

18 | Summer 2012

Mel

Receptionist at Warminster, who organised a brilliant concert with a proportion of the proceeds going to SSAFA, a charity Webbs have supported for many years. We discovered Mel has an amazing voice and with a little bit of luck (and lots of persuasion) we’re going to hear it again at the Warminster Summer Spectacular! Mel who joined the Company in 2010 to cover Lizzie’s maternity leave, is sadly leaving us later this year to pursue her love of music. Congratulations Mel for securing a place at Tech Music School in London, we wish you all the best and hope you don’t forget to visit when you’re famous!

Have you signed up for our monthly e-newsletters? If you wish to receive all the latest news from Webbs in one monthly email sign up now. Visit our website or send an email with NEWSLETTER REQUEST in the subject field to lizzie@webbsmotorcaravans.co.uk

Gemma

On her continued efforts for charity. In March Gemma ran the Bath Half Marathon in an impressive time of 1 hour 56 minutes and raised £500 for CLIC Sargent. Coming up in June she is running the Bath 5k for Cancer Research and in 2013 she plans to do the Bath Half again AND the London Marathon. Good luck Gemma.

Finally to Staff who have gained new qualifications over the past six months. Marilyn Morrell, Service Receptionist at Reading passed NVQ level 2 in Customer Service. Teresa Clarke passed her NVQ level 3 in Business Administration and Scott Johnston who works in the Parts & Accessories Department at Reading passed City and Guilds level 2 in adult numeracy. Well done to all of you.

Back Issues If you’re enjoying reading this issue of the Webbs Newsletter why not have a look through the back issues we have made available on our website.


Staff News

Focus On... Tom Shephard Tom Shephard is our Sales Manager at the Warminster Branch. We’ve decided to give him a treat and make him this issue’s candidate for our ‘Focus On’ feature!

. Tom’s choice of van

Our present day Sales Man ager!

Tom tell us a bit about your time at Webbs... I started working for Webbs Motor Caravans in January 2005, so I will be coming up to eight years by next year. Before this, I was studying Motorsport Technology at the University of Derby. Having graduated in the summer of 2004 I was looking for a career and stumbled across a Trainee Salesman advertisement in the local paper. I wasn’t sure at the time as I was more a hands on candidate and did not have any sales experience. I worked for a probationary period of six months as a Trainee Salesman then was promoted to a fully fledged member of the Sales Team. I was then promoted to the Sales Manager two years ago. During my trainee stage I always remember David telling me he wasn’t sure I had it in me and I could be too young for the industry. Thinking back now it may have been a ploy for me to work extra hard. I’ll ask him next time I see him...

partner, another perk of the job comes in being able to borrow the odd part exchange to get away for a well earned rest. I always try to get a VW style as I am a huge fan.

Tell us a bit about you... I am a keen follower of Manchester United and try to visit Old Trafford as much as possible, it’s always hard when you work weekends. My other interests include cars, football and going on holiday. The team have always had a joke calling me ‘Judith Chalmers.’ This started when I had to take a week off after two days of starting the job, it was for a pre-booked holiday of course!

The customers make up a huge part of the enjoyment of the job too, I have built up a fantastic portfolio with repeat customers making a big percentage of my sales figures.

I am very active person and play football three times a week and also visit the gym if time permits. I occasionally go with my gym partner Andy but he struggles to keep up! Family life is also important to me, I see my Nephew Harry as much as I can, it’s always nice when you can hand them back! This year has been very busy as I have been asked to be a best man twice, once for my friend and the other for my brother. As I write this I am due to fly out to Ibiza for a 4 day stag do, let’s hope I get back in one piece. I also enjoy camping in north Devon with my

In the be ginning ... an ea of Tom & rly phot Guy. o

How many motor caravans have you sold since joining Webbs? My total number of sales at Webbs Motor Caravans is 982. Only 18 to go to reach the one thousand motor caravans mark! Something that has not yet been achieved here. I will be waiting for my pot of gold from David and Christine! :) What do you enjoy most about your job? The part I enjoy the most is the people I work with. I actually see my work colleagues more than my family so we really do know everything about each other. Being a family run business, it does feel at times that we are one big family!

ie’s of Lizz er (one ie Purs s). ll ri O K y ll b te Ba on’t Tom & s, but d te photo favouri

What would your dream job be if you weren’t lucky enough to work here? I would love to sell Supercars to the rich and famous, I also think I would be very good at it. Of course it has nothing to do with the fact I could borrow them!

Do you have any good and bad traits? I would like to believe my customer care is one of my main strengths working here at Webbs. It has taken many years to learn the products and pricing of different motor caravans. My bad trait would be the how obsessive I can be over the way I like to do my job. The vehicles on the forecourt and in the showroom always have to be perfectly lined up and looking immaculate. I can’t stand gaps in the forecourt. How can you sell an empty space? I suppose this is not a bad thing.

Do you have any funny stories from your time at Webbs? One of the funniest things I have ever witnessed at work was when Guy Tegg had a motor caravan roll onto his foot. We both worked together here at Warminster in the sales team for a period of four years. We called our self the ‘dream team.’ We were moving the vehicles around on the forecourt and he asked me to stop which I did, but maybe a little later than I should have. I then saw his face turn the brightest colour of red! Let’s just say he wasn’t best pleased and had to keep off the dance floor that month.

Has the Company changed much over the years? It has got more modern with the times which is only natural. The internet playing a big role in this, I remember when I first started, all our vans were limited to only four photos in total. We now work on a minimum of ten pictures.

You’re the best person to ask this question to because you’ve sold so many and you know them all so well... what would be your choice of motor caravan? As Im sure most of my customers know I am a huge fan of the VW’s. If I had to pick a van it would be the Auto-Sleeper Trident.

Summer 2012 | 19


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