












Lumby Location By Appointment Only on Tues day 7:30 – 11:30 a.m. – you must book online at https://valleymedicallaboratories.com
1. Select your preferred location from the locations page.
2. Select the appropriate service at the top of the page (ex. General Lab Work).
3. Select the next available Tuesday If all dates are grey and do not provide any appointment times, then that location is currently fully booked for the next 3 weeks try again next Tuesday.
4. Select an available time.
5. Enter your first name, last name, and phone number.
6. Require email confirmation of your appointment day and time, please enter your email address. If you don’t have an email use a family or friend’s email.
7. Select “Book”.
A confirmation page will display your appointment information. Please record, copy or print this information for your own reference.
If you are having difficulty booking an appointment, please call the central call center at 250-763-4813
The call center uses the same system that is available on the website and does not have access to any addi tional appointments. To avoid waiting on hold, please see the website to book the appointment online.
Vernon Downtown Patient Service Centre Has Transitioned To A Walk-In Patient Service Centre
OPEN Monday to Friday
• Vernon Main (Downtown) 8:00 am- 4:30pm
• Vernon North (Railway Plaza) 7:30 am-4:00 pm
All laboratory locations are closed on weekends and statutory holidays
If you need to cancel your appointment please call 250-547-9741 with the appointment day and time. Lumby Health Centre is not able to book your lab appointments.
Between 4 p.m., on Thursday, June 30, 2022, and midnight on Sunday, July 3rd, 2022, the Vernon North Okanagan RCMP received approximately 310 calls for service.
Our officers responded to driving complaints, instances involving interpersonal violence, property offences, missing persons, bylaw complaints, and a wide array of other calls for service and self-gener
ated investigations. Below are some highlights from the weekend.
On Saturday, July 2, 2022 shortly after 2 a.m., frontline officers responded to a reported assault in Justice Park in downtown Vernon. Investigators located the victim who had been struck in the head with a blunt object. The 24-year old intoxicated man was taken to hospital for treatment of minor injuries. Police are continuing to investigate the incident.
On Saturday, July 2, 2022, at approximately 2:45 a.m, police responded to a report of several intoxicated people fighting outside of a business in the 2900-block of 29th Avenue in Vernon. During the
I hope everyone had an enjoyable long weekend. It sure looked like a lot of people were on the move this weekend although I think that avoiding airlines and ferries would have been advisable. I don’t understand the shortage of people willing to work at the many po sitions available to fill in these well paying jobs. Where did everyone go?
The market was pleasantly attended and again new comers to Lumby were out and about. Welcome to Lumby!
A new and possibly disturbing pest was brought to my attention this weekend that of the Potato Beetle and although I have not had issues with this particular pest or has it been brought to my attention before it is a very nasty pest and it can get out of hand very quick ly. There are several varieties of what is referred to as a Potato Beetle the most prevalent are quite large, oval in shape with stripes on its back this is actually called a Jerusalem Cricket the next most common is elongated and black to dark grey in colour. Both are destructive and can fly and spread rapidly. They are nocturnal in their lifestyle as are Earwigs and Slugs and may be the cause of rapid devouring of plants that not only include Potatoes but they also love Tomatoes, Eggplant and Peppers.
Even small infestations will damage plants to the point of reduced production or cause enough damage to kill it. They are also known to adapt readily to the
use of standard pesticides so that as always is not the answer. The Potato Beetle overwinters in the soil and will emerge in spring once the weather has warmed.
They will then will start to devour their preferred vegetation and when mature enough will lay orange coloured eggs on the underside of leaves. Although they only lay about 30 eggs at a time, unchecked over their lifetime can lay around 900 eggs. The larvae that hatch from these eggs in about two weeks are a deep red in colour with black heads and the first signs of their damage is to the flower buds and then consumption of the entire leaf of the plant.
These larvae mature in about 10 days and then will also be contributing to the overall population. To con trol them in your garden hand picking will work if you are diligent but do wear gloves as they can bite and some species even if they don’t bite contain a caustic substance that may cause blisters.
Companion planting of plants such as Ginger, Beets, Parsnips, Garlic and Horseradish will help as well as mulching around your plants. The use of straw, compost, grass clippings or even newspaper is for some reason unpleasant to them.
Diatomaceous earth sprinkled on the plants as well as worked into the soil in the fall as well as wheat bran
will cause them to bloat and rupture. Toads and Lady Bugs love them and a spray made from Sweet Basil and water or a mixture of 2 tablespoons of liquid soap and water will also work.
I will not be at the market this coming weekend but if you would like to take advantage of the sale I am having do not hesitate to call and come out to the greenhouse.
Happy Gardening! Samantha NasonBS Ranch & Greenhouses 250 547 6567
altercation, one person suffered minor injuries af ter allegedly being struck by an improvised weapon. The incident remains under investigation.
On Sunday, July 3rd, 2022, at around 3 a.m., police received a report of an intoxicated man causing a disturbance at a campground on Kildonan Ave in Enderby. Frontline officers attended and arrested the 34-year old man. He was held in custody and was later released once sober without charge.
On Sunday, July 3, 2022, around 7 a.m., police were called to a break and enter in progress at a business in the 800-block of Waddington Drive in Vernon where staff found a man and woman at tempting to steal tools and other items from the location. A witness followed the fleeing suspects and provided updates to the responding officers. The suspects abandoned their vehicle near the inter section of Hwy 97 and Pleasant Valley Road and continued their escape on foot. Police Service Dog Jagger quickly picked up the track and led officers to the pair who were hiding nearby in some brush.
A 28-year old man and 32-year old woman were arrested and face a number of potential criminal charges. Police are continuing to investigate the incident.
Vernon North Okanagan RCMP officers main tained a uniformed presence at the event throughout the weekend. We’re happy to report that we did not encounter any significant issues. Thankyou to all the participants, organizers and volun teers for all your hard work in making this year’s event a success.
We will have Chair Yoga. Learn how to make some Washi Light Switches. Play BINGO for some great prizes. Chair Tai Chi. Movie Day :Jumanji The Next Level with Dwayne Johnson and Jack Black and other fun things.
There is a sign up sheet on the bulletin board, get your name up quickly as there are only a few seats left.
Here are two special days you need to add to your calendar: July 13 Paul Fisher and Kerry Parks from Steelwound will be playing at Saddle Mountain in the Dogwood Lounge 10:00 space is limited.
July 22 will be the Intergenerational BBQ party held at the OAP Hall 11:00 am - 1:00 pm Join us.
Don't forget about our delicious lunches held every
Wed. and Fridays. 12:00 pm
Call Whitevalley Community Resource centre for
dates
on the activities, and lunches, or stop into the lounge and pick up the activity and lunch menu sheets.
Saddle Mountain is always looking for volunteers in different areas, if you have some time on your hands, come and talk to Sharon, our volunteer co ordinator.
Whitevalley Community Resource centre would like to thank our sponsors: Interior Health and The United Way
There are multiple factors that can affect your gas us age and there are some easy changes you can make to save more when you drive. Here are 5 tips to help you increase your mileage and get more out of a tank of gas.
How to get more out of a tank of gas
1. Choose the most efficient route. Use resources like local news and GPS apps to figure out the fastest and most efficient route to your destination.
Think about doing multiple errands in a single trip to lower your overall driving time and gas burnt.
2. Keep your vehicle healthy. Get regular checkups for your vehicle including brake fluid, engine oil, filters, tire pressure and more. A well-main tained vehicle runs better and burns less gas.
3. Adjust your driving habits. Changing the way you drive can affect your overall gas usage. Here are 3 easy ways to save fuel while you drive:
4. Go easy on the brakes. Stops and starts are where cars use the most fuel. Braking hard and starting fast burn more gas than easy, gradual stops and starts.
5. Use your cruise control. When it is a safe situation to use it, cruise control is a great way to increase your fuel economy, saving gas that you might have wasted on small adjustments in speed.
6. Try not to idle. Most modern cars only need around 20-30 seconds to warm-up before they’re good to go, saving money over the traditional prac tice of letting it run 2-3 minutes. Bonus: this tip is good for both you and the environment!
7. Adjust your car’s features. Some car features affect gas mileage more than others, here are 2 common ones to consider.
8. Use air conditioning sparingly. Your car uses
a lot of fuel to run your AC. Consider opening a window before you turn it on.
9. Remove heavy accessories. Large accessories like roof racks and bike hitches can create drag and increase your car’s weight, burning more gas. Consider taking them off when you aren’t using them.
10. Shop for better gas prices. Keep track of gas prices and try to fill up when you notice a dip. You can also check around for loyalty programs at gas stations in your area.
While you might not save a lot on every fill-up, sav ings from using gas more efficiently can add up over time.
We are responsible for regulating specific industries and certain consumer transactions in British Columbia. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on your concern, another organization may be the ones to speak to; other times, court or legal assistance may be the best option. Explore our website at www.consumerprotectionbc.ca.
Weight loss can look different to each person. Yoyo dieting, fad diets, cleanses, overexercising…are all temporary and usually end up in the weight coming back on. For better success think more long term and life style, rather than unrealistic short-term outcomes. Believe in yourself and give yourself time. Start with little changes that become life long changes.
If you find that you are regularly hitting the snooze button, this is a sign that sleep deprivation is apparent. Lack of sleep is linked to weight gain, so implement good sleep hygiene. Go to bed a little earlier each night or practice calming activities as reading, warm bath, meditation, some sort of low intensity exercise or a cup of herbal sleepy time tea, to help you sleep more sound.
Upon waking your body is naturally a little dehydrated. By drinking a glass of water helps rehydrate the body as sometimes our bodies mistake dehydration with being hungry. It also helps from overeat ing at breakfast or for that matter at any meal. Also drinking about a half hour after a meal can help curb that feeling for dessert and help in getting daily water requirement.
We often hear breakfast is the most important meal. Although some people find it hard on their stomachs to eat a big meal upon waking. This is fine, but the basis around this is to eat a well-balanced breakfast by at least lunch time, as not eating till later in the day actually trains the body to put on weight, like that of a sumo wrestler.
Avoid highly sweet foods first thing. This can be tricky as many foods are in dis guise and we may think they are okay. An example would be a fruit and fiber muffin or even many “drive- thru smoothies.” These items are full of sugar and that sets off cravings for rest of the day usually resulting in wanting more sugar. Best to eat protein like yogurt with some thing sweet like a raw fruit that includes fiber and less concentrated sugar.
Since COVID the working world shifted with many people now working from home. The outcome from this has been weight gain, as there isn’t as much moving around and more easy access to food. If you structure your day like you had a few meetings, you would then have scheduled times to eat, to minimize mindless snacking.
Make your lunch or snacks ahead of time so that they are nutritious and not just whatever. Lean proteins, healthy fats and complex carbohydrates, are ide al, while avoiding processed packaged foods filled with artificial flavours or colours or consisting of high so dium, saturated fats and or sugar. High volume foods as broth-based soups are also a good way to keep you satisfied and usually low in calories
The body naturally slows down as bed time gets closer, including your metabolism. If you eat close to bed it is hard for the body to digest and absorb the food as it would earlier in the day resulting in extra calories being stored as fat. This is because there isn’t any energy being expended to use up those calories.
Exercise is good no matter where you can fit it in. However, there is some research that shows morning exercise before a meal increases fat oxidation (burn ing fat as a fuel source) over a 24-hour period. Also, movement throughout the day, at least every hour to get up and stretch, do leg lifts, chair squats...can keep the metabolism from getting too sluggish and can burn an extra 200 calories a day.
Mikkie Pollon (Nettles), Certified Personal Trainer/Holistic & Sports Nutritionist
Follow DEEM Health on Facebook: website deemhealth.ca : email info@deemhealth.ca
The Legion is a great place to come and have fun, our Meat Draws are a blast.
If you are a non-profit society let the Legion office know that you would like to have a Meat Draw.
The kitchen is almost complete, in order to open it up we need volunteers to help clean up the dust that was left behind from the renovations and put everything back. Contact the office. We would re ally appreciate your help.
We also would like some volunteers to help redo the front patio
If you have time, call us and we'll put your name down.
The Legion is still looking for a Bar Steward. Do you have Serving It Right? How about some time on your hands a couple hours a week, that you don't
We have
Times
up in
in the
Jason Wadsworth Owner thegutterguy@shaw.ca
Ph: (250) 503-7456 #3 - 1711 Kalamalka Rd Vernon, BC V1T 6R4 www.thegutterguy.ca
more details.
Two years ago Tim and I had to go to Vernon and Kelowna. On our drives it was like watching a futur istic movie, where everything was surreal. There were hardly any cars on the road. When we went to the stores that were open, most of the time it was just the cashiers, with very few people there. The ones that were there including the cashiers, stood farther away than 6 feet, wearing a mask, and looking very fright ened like a deer in the headlights. We probably looked that way to them too. Unless people were together, they did not talk to one another. If they smiled, you would not know it, as their eyes would not light up. In the stores there were no line ups, we went through very quickly. Trying to get an appointment with my doctor was insane, like most people we couldn't get a visit with the doctor it was all on the phone. That was not fun at all.
Although we hated wearing the masks, there was
The stages of sprinkling restrictions are as follows:
• Normal and Dry stage (year round) odd numbered houses may water on odd days, except that there shall be no watering on the 31st day of any month, even numbered houses on even days between the hours of 7am and 9am and 7pm and 10pm. Underground sprinkler systems on timers may water three non-consecutive days per week between the hours of 12am (midnight) and 5am. Hand watering with a hose with a shutoff device or water container may be used at any time for the watering of flowerbeds, baskets and containers. (Current Stage)
• Very Dry stage two days per week odd numbered houses Tuesday and Friday, even numbered houses Wednesday and Saturday evenings only from 7pm to 10 pm. No water use for vehicle, sidewalk or driveway cleaning, pool refilling, or hot tub refilling.
• Extremely Dry stage no sprinkling of any kind.
some benefit and humor to wearing them, like when someone cut me off in an aisle in Walmart, they didn't see me swear quietly or stick my tongue at them. If there was something in my teeth, no one saw it. If I had bad breath, I was the only one that knew it.
Then we had Zoom meetings, what a joke that was, with the zoom meetings they were set up so that you didn't have to leave the house, well the service I had out here did not allow that, so I had to leave the house with my laptop and go somewhere else to have the zoom meeting, so even if I wanted to I couldn't wear my pajamas, yup I had to get completely dressed hahaha.
Two years later, how things have changed after not seeing people, and wearing masks people are itching to do things. But now there is not enough staff any where to do anything. We were watching the news, holy cow! The lineups and the airports, people are waiting 7 - 12 hours to get on their flight, luggage has been trapped at the airports since mid-June. People are no longer wearing their masks, and you can see the frustration, anger, the sometimes quiet or not quiet swearing, yup you can see the broccoli in their teeth,
and smell their breath.
Staff shortages are everywhere, someone told me they waited 7 hours for their plane because there wasn't a Pilot available, my answer to that was: " may be you should get your pilot's licence, and when that happens again you can just put up your hand and let them know you can fly the plane. At least you can get to your destination on time."
It is not just airports that have a staff shortage, almost every place does. Employers are putting out ads for people to text them, they don't need experience just a willingness to work.
Things have definitely changed.
Thank you to Valley First Credit Union for their $5000 sponsorship to wards the operations of the Digital Imaging Services in Lumby. Your commit ment to the health of the community is greatly appreciated.
Left to Right: Linda Vlasveld, ViceChair, Lumby & District Health Services Society, Curt Reimer, Vernon Branch Manager, Valley First A Division of First West Credit Union, Ev Reade, Chair, Lumby & District Health Services Society
Join us in the exploration of small works of art staring a favorite the Artist Trading Card!
Started in 1997 by Swiss artist M. Vanci Stirnemann He created 1200 cards by hand as part of an exhibit. On the last day, he invited others to create their own cards and trade with him during the closing reception. This idea of “Art for the People” has been growing in popularity ever since.
The ATC project as it is often called builds on dif ferent traditions. Miniature art has been in existence for centuries tracing its heritage back to the illustrated
appreciate in our daily lives.
Application Deadline July 30, 2022
‘The Miraculous (After) Life of San Isidro, Patron Saint of Farmers’
Join Runaway Moon theatre as they present their summer show at the Lumby OAP hall on Thursday August 4th. This is a short play and will have two show ings at 2 pm and 4pm with admission by donation. Seating will be limited to 20 people per performance.
Lumby OAP hall, 1737 Glencaird Ave, Lumby
MAC will be hosting a drama workshop at the Saturday Market on August 20th with presenter Cara Nunn with a focus on Mask and Body Language on the stage. Create your own mask and learn how body language is used to convey a story.
This is a pre-registered workshop with a minimal cost of $5/partici pant as space is limited.
The workshop will run from 9am-1pm at the Saturday Market at Oval Park.
manuscripts of scribes in the Far East and Europe prior to the 15th century.
The wonderful thing is everyone can make Artist Trading Cards! It’s a great way to work on developing your art skills. The only official rule for ATCs is the size: 2-1/2 inches by 3-1/2 inches and they are to be traded only (ATC will NOT be sold).
There will an ATC trading event at the end of the show. This will be a fun way to swap trading cards with other artists! There will continue to be chances to create your own ATC throughout the run of the show so we invite anyone to come create something to trade!
Other small works of art will be on display and sale as well with a maximum size of 8"x8"
Join us for this exciting new show! At the Village Gallery 1975 Vernon st. from July 4th – 30th www. monasheeartscouncil.com
Call for Artist – Fibre – Art of Life
August 1st – Sept 3rd
Fibre is familiar and part of our daily lives. When fibre is art, everyday becomes extraordinary.
Weavers, Felters, Quilters, Spinners, Embroiderers, just a few of the artists who create things of wonder starting with a single thread.
Join MAC in celebrating the beauty in the art of our everyday! In these days of mass production join us as we explore the world of fibre in all its forms as it is transformed into amazing works of art that we get to
The Monashee Quilters are pleased to announce the winners of their recent Quilt raffle.
First Prize Quilt went to Kyle Neill, Second Prize Gift Basket win ner was Sukay Rondon, and Third Prize Table Runner winner was Steven Winn. The quilters would like to thank our local and neighboring communities for their tremendous support of this worthy cause. Proceeds from the raffle pro vide funds to purchase fabric and other supplies used to make quilts for donation to newborn babies, fire and flood victims and others in need of a warm quilt. Funds are also used to buy items for Hampers for families who need a little kindness at Christmas time. Thanks also to Sheardown's Freshmart for al lowing us to sell tickets at their store.
The Lumby and District Public Market will be having a Christmas in July this year on July 23 2022, this will be a lot of fun, come down and en joy our special day.
Monashee Arts Council will be putting on a free class July 9 hooked Painting With Fabric with Cathy Lansing, and all materials provided 2022 be sure to check them out, they have the large Black Tent.
Check out our other vendors as well Kathleen has her Tupperware, and Epicure, Murray with his Watkins, Florian with his great tasting Jams, Vannessa and her Bannock, Gel Moment Nail Polish, (not just polish check out their new line of other things, like eye makeup, body and hair spa) Charlotte has some pretty tasting Popcorn. Bill and Donna with their beautiful knitting and crocheting items stop by their tent to check out the amazing items Donna makes. Michelle Goode and her cool pottery. Claudia and her Japanese Curry will return July 16 , Laurie has her books, every week she has some very interest ing and different items, Maggie has her Butterfly Clips for your hair. Darcy and Don will be there with their beautiful silver and gemstone jewelry. Nancy and her Victorian Lace, Colleen's Res in Crafts, & Photography, Garth's Barnwood, Sam's Flowers and Veggies, Penny has really cool Chain Painting stop by her tent she will gladly tell you all about it. Sonya's plants, Renee and Ko diak essential oils and their wood signs stop by their tent, check out the funny sayings on wood , Wendy with her Glory to Glory Resin Jewelry, Richard and his fantastic leather work, Joanne and her cool knitted animals, Dawn's China Plate Jewelry. Murray and Mel will entertain you by playing some tunes, Did you stop by the beautiful Pink tent and talk to Michelle? Have a sit down with her and she will give you a reading with her Tarot Cards.
See You Saturdays at the Oval Park 9:00am1:00 pm
If you would like to be a Vendor at our fun mar ket email us at: lumbymarket@gmail.comthis class is free, and all materials provided 2022 be sure to check them out, they have the large Black Tent.
Check out our other vendors as well Kathleen has her Tupperware, and Epicure, Murray with his Watkins, Florian with his great tasting Jams, Vannessa and her Bannock, Gel Moment Nail Polish, (not just polish check out their new line of other things, like eye makeup, body and hair spa) Charlotte has some pretty tasting Pop corn. Bill and Donna with their beautiful knitting and crocheting items stop by their tent to check out the amazing items Donna makes. Michelle Goode and her cool pottery. Claudia and her Jap anese Curry will return July 16 , Laurie has her books, every week she has some very interesting and different items, Maggie has her Butterfly Clips for your hair. Darcy and Don will be there with their beautiful silver and gemstone jewelry. Nancy and her Victorian Lace, Colleen's Resin Crafts, & Photography, Garth's Barnwood, Sam's Flowers and Veggies, Penny has really cool Chain Painting stop by her tent she will gladly tell you all about it. Sonya's plants, Renee and Kodiak essential oils and their wood signs stop by their tent, check out the funny sayings on wood , Wendy with her Glory to Glory Resin Jewelry, Richard and his fan tastic leather work, Joanne and her cool knitted animals, Dawn's China Plate Jewelry. Murray and Mel will entertain you by playing some tunes, Did you stop by the beautiful Pink tent and talk to Mi chelle? Have a sit down with her and she will give you a reading with her Tarot Cards.
See You Saturdays at the Oval Park 9:00am1:00 pm
If you would like to be a Vendor at our fun market email us at: lumbymarket@gmail.com
Please inform us if your group's meeting dates or times have changed. Monashee Toastmasters Club in Lumby meets on Zoom every second and fourth Tuesday from 7:00-8:30. Fear of Public Speaking becomes LESS. That's a guarantee! For most of us, having been there, we support each other and laughter is not in short supply. Won't you come as a guest and see for yourself? Our goal is to resume meeting at the White Valley Community
Centre while continuing Zoom meetings sometime in 2022. For more information please contact Marena at 250-550-7124 or Mike at 250-547-9335. For more information here is the link to our club: https://1348085.toastmastersclubs.org/ Lumby Wednesday Night AA: open meeting 7:30pm-8:30pm at 1962 Maple street. Wheelchair accessible. Masks are mandatory.
& District Health Service Society is pleased to announce that we now offer a 24-hour Holter Monitor program with Interior Cardiac Services (ICS) with all reports scanned and read by local Kelowna cardiologists and technologists. Traditionally, these tests were only available through hospitals or cardiologists’ offices, but ICS has now made this service available in smaller communities. Patients no longer need to be on a waitlist or travel long distances to access this service. Holter Monitors records the electrical activity of the heart continuously over 24 hours or longer while you are away from the doctor’s office. A standard or “resting” ECG is one of the simplest and fastest tests used to evaluate the heart.
• Fully certified - 24-48 hour turnaround time
• Keeping it local - Processed by local technologists and interpreted by the Kelowna Cardiology Group
• Same equipment, reporting and quality consumables as the hospitals now use (Philips is now the regional hospital standard)
• All physician referrals accepted
• Appointments setup and monitors hooked up by Lumby Health Centre
• Quicker appointment times with faster results going to your referring/family doctor
• Services are covered by the Medical Services Plan for all patients with MSP coverage (also out of Province)
• Quick digital downloads of patient reports
• Our staff are trained by a Registered Cardiology Technologist and have support 7 days/week from ICS
Please call Lumby Health Centre 250-547-9741 to book an appointment or if you have question!
Lumby OAP/Monashee 50+ Club, Branch #117: Our regular meeting are the 2nd Friday of each month. Bingo is every Tuesday – doors open at 5:30pm and games start at 6:30pm. Cards are every Friday at 6:30 pm and games at 7:00pm. The Club will be closed during July and August.
As would-be travellers continue to pursue refunds for cancelled flights, cruises and other travel plans due to COVID-19, Consumer Protection BC wants Brit ish Columbians to know they may have options under provincial law.
After over a year of cancelled travel plans, many consumers have had issues securing refunds from airlines and other travel suppliers.
“We know that this has been a serious issue for people, especially during a time when many are ex periencing financial hardship,” says Shahid Noorani, vice-president. “Travel services are not cheap and being denied refunds during a pandemic can have a significant financial impact on consumers.”
What some BC consumers and businesses might not be aware of are the cancellation and refund rights that exist if travel plans are booked online, through email, or over the phone. These transactions, called distance sales contracts, are not booked in person and offer certain protections to consumers who don’t receive the services they paid for. If eligible consumers take the proper steps to exercise their rights, they should be provided with a full refund in the same way they paid, as outlined in the law. Consumer Protec tion BC has been successful in securing refunds for several consumers who have followed their process under the distance sales laws.
While some airlines have initiated a refund process for consumers to follow, not all travel suppliers have made this option available. Consumer Protection BC encourages impacted travellers to first go through
the refund process of the supplier (if one is available) before exercising their cancellation and refund rights under law. Consumer Protection BC has detailed in formation available on their website about eligibility, what forms to use, and the steps needed to request a refund properly.
“Many consumers do not know that they are entitled to a refund under BC laws. Businesses and credit card issuers are often equally unaware of their obligations under these laws,” said Dr. Gabor Luk acs, president of Air Passenger Rights. “We warmly welcome the provincial regulator’s initiative to provide the public with reliable information on BC consumer protection laws.”
Recognizing that many consumers have been unsuccessful in securing refunds for travel services over the last year, Consumer Protection BC is reminding businesses of their obligations under the law. As a provincial regulator, the agency can legally issue financial penalties and order non-compliant businesses to refund impacted consumers.
“If travel suppliers are conducting business in Brit ish Columbia, they are required to abide by the laws in BC,” says Noorani. “If they choose to ignore these laws, we’re willing to take action to bring them into compliance and help get consumers their money back.”
What impacted consumers need to know
If consumers want to learn more about how to exercise their rights when it comes to travel refunds,
If you intend to travel internationally, you’ll need a passport. Here are five useful tips to avoid any travel headaches.
When you receive your new passport, ensure that all the information is correct. If everything looks good, sign it with a blue or black pen. If there’s an error, immediately report the mistake so the issue can be fixed.
Keep your passport in a safe place. Ideally, it should be stored in a cool, dry place that’s not easy for others to access. You may also want to consider keeping your passport in a waterproof pouch.
Before planning a trip, make sure your passport isn’t damaged and that it’s still valid. You should also verify the expiry date. Some countries require your passport
to be valid for several months after your departure date. Therefore, make sure your passport meets the entry and exit requirements for the country you want to visit.
When you travel, keep your passport in a safe place and never leave it unattended. Additionally, don’t put any personal infor mation in your passport unless absolutely necessary.
If your passport is lost or stolen while you’re abroad, report the issue to the relevant authori ties immediately. Once you get home, visit your nearest government office to apply for a new one.
Remember, if you need help understanding the passport and visa requirements for your des tination country, you can ask your tour company representative or travel agent for help.
Consumer Protection BC encourages them to visit their website for detailed information about eligibili ty, what forms to use, and the steps needed to request a refund properly. If eligible consumers are denied a full refund after following their process, Consumer Protection BC wants to them to submit a complaint for their review and possible investigation.
Please be aware that the laws Consumer Protection BC oversees when it comes to these transactions are very specific and not everyone will be eligible to go through the process for a refund.
About Consumer Protection BC: Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and to classify all general release motion pictures.
Formed in 1927, the first Presi-
Agnese Woods, Frank Christian, Sam Derry and Philomin Quesnel.
Inglis
build a community hall. Volunteers
1, 1932. In 1992
was demolished and replaced