2ND AVENUE CENTRE MOVE IN GUIDE

MOVE-IN GUIDE 2ND AVENUE CENTRE 2015 - 2016 FOLLOW US ON SOCIAL MEDIA

@2NDAVENUECENTRE @2NDAVENUECENTRE /2NDAVENUECENTRE

July 17, 2015 Dear Future Resident of 2nd Avenue Centre Apartments, The team at 2nd Avenue Centre would like to extend our warmest welcome and most sincere thanks for choosing us as your home away from home. Like all of us, you are probably eagerly anticipating moving into your new home. We are looking forward to an exciting new year with all of you! Please find enclosed your move-in agenda, reminders, and staff listing. In order to make your move-in as smooth as possible, please familiarize yourself with the detailed instructions provided.

When you check in, please make sure to bring your photo ID, vehicle registration, and proof of auto insurance with you.

If you have any questions or concerns, please feel free to call us at (352) 372-3790 or email me at brobison@studenthousing.com. Enjoy the remainder of summer and start getting excited about living the 2nd Avenue Centre lifestyle!

Sincerely,

ASSISTANT GENERAL MANAGER 2ND AVENUE CENTRE | 1

2nd Avenue Centre Staff Management Team Brittany Robison – Assistant General Manager Bianca Ryan – Leasing Manager Tonimarie Capello – Bookkeeper

Maintenance Team Rick Joyner – Maintenance Manager Eulalio Ramos – Maintenance Technician James Bauer – Maintenance Technician Lanard Woody – Porter Dede Griffin – Housekeeper Oklene Campbell – Housekeeper

Community Assistants Allie Orrizzi Gaby Paola Jordan Cassino Kacey McGuinness Maria Guiterrez Nicola Gregory Luis De Las Salas Victoria Denis 2ND AVENUE CENTRE | 2

What Will Be In My Unit?

LIVING ROOM Sofa Coffee and End Table Bar Stools Cable Entertainment Center

BEDROOM Full XL Bed Dresser Desk Desk Chair Ceiling Fan

KITCHEN | LAUNDRY Refrigerator, Freezer, and Ice Maker Dishwasher and Garbage Disposal Electric Range Microwave Full Size Washer and Dryer

BATHROOM Vanity Shower Rod

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Apartment tips

1

Your apartment has overhead sprinkler heads. Please be careful when moving items. Striking one of these heads will cause the system to activate and will spray water. You will be liable for any damages caused to the sprinkler heads and any damages caused as a result.

2

You may decorate your apartment to make it your own. Please make sure you do not damage or destroy anything. If you paint your apartment or make any holes, you must return it to the original color and condition upon move-out.

3

Keep your A/C system clean. Air vents should be cleaned on a regular basis to reduce energy consumption and improve health conditions. No one likes a dusty apartment.

WHAT SHOULD I PACk ?

PERSONAL ITEMS

KITCHEN

Television/DVD Player Tool Kit First Aid Kit Batteries Iron and Ironing Board Vacuum and Broom Shoe Rack Laundry Items

Dishes, Pots, and Pans Silverware Measuring cups Toaster, Blender, and Coffee Maker Electric Grill Paper towel Holder Trash Can and Bags Food Storage Items Can/Bottle Opener

BEDROOM

BATHROOM

Bed Set (Queen/Full) Window Rod/Curtains Ethernet Cable Coaxial Cable Closet Organizer Lamp Clock Trash Can

Shower Curtain and Rings Shower caddy Toilet Paper Floor Mats Cleaning Supplies

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RENT INFORMATION Your monthly installment rate is listed on the first page of your lease agreement. Please note, we do not send bills for rent – please remember all payments are due on the first of the month, starting on August 1st!

As a reminder, normal rent payments will be due on the first of every month starting in August.

This includes when the first of the month falls on a weekend day or holiday when the office is closed. You may refer to page one of your lease for payment due dates. As a courtesy, we provide a grace period for all residents.

A late charge of $40 is assessed at 9:00 am on the 5th day of the month for any account with an unpaid balance. An additional $5 is charged every day after the 5th until rent is paid.

How Installments are ChargeD? We are often asked to explain why a full installment amount is due at the beginning of August when our residents do not move in until August 21st. Your current lease begins on August 21, 2015, and ends on August 2, 2016, which is a term of 345 days. We purposely allow for a period of time in between each lease term to facilitate our annual turnover process.

Your installment is based on a daily rate charge. We take your daily rate and multiply it by the number of days in your lease term (345) to determine your annual rate. Your annual rate is then divided into twelve equal installments, with one installment being due the first of each month. The first payment is due on August 1, 2015, and the last is due on July 1, 2016.

This method has been chosen because it keeps the installment amount the same every month.

You are never paying for time that you are not living here. For more details about your installment plan, please review the front page of your lease agreement, call our Leasing Office, or email our Bookkeeper, Tonimarie at tcapello@studenthousing.com.

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4 easy ways to pay!

1 2 3 4

Paying by Check or Money Order We accept checks and money orders in the office or through the mail. Please make sure your name and apartment number are clearly marked on your check/money order! There is an after-hours payment box at our office as well.

If you make a payment via U.S. Mail, we will consider the payment made by the postmarked date.

Paying online If you would like to pay by credit card, please visit our processing website: connect.studenthousing.com. This payment website is available 24 hours a day. There is a $19.95 fee assessed for each individual transaction. If you set up automatic monthly withdrawals from your bank account, the fee is $1.00.

The automatic monthly withdrawals must be set up a month in advance.

Please visit the website or contact our office for more information. Credit card payments are not processed in our office.

Financial Aid If you are using financial aid to pay for your apartment, please make arrangements for your university/college to reimburse you. Regardless of financial aid status, your payment must be made to us on time – we cannot make exceptions to this!

Online Banking Many residents take advantage or their banking institution’s online banking services. Please make sure you set your payment dates accordingly so that we receive the check on time. Also, please remember to note your name and apartment number on the payment.

Remember It is your responsibility to ensure that payment is received on time and with the proper documentation. If payment arrives without the proper documentation so that we cannot determine which account the payment should be applied to, you will be charged the appropriate late fees until the payment can be accurately applied.

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IMPORTANT 2ND avenue centre Reminders 2ND AVENUE Centre OFFICE HOURS Monday – Friday 9:00 am – 6:00 pm Saturday 10:00 am – 5:00 pm Sunday 12:00 pm – 5:00 pm The clubhouse and gym are open 24/7. You will need your front door key, which will be given to you at move-in, to gain access to the clubhouse, gym, mail room, and parking garage.

2ND AVENUE CENTRE MOVE-IN SCHEDULE Times for move-in have been assigned to each building in order to allow the process to run as smoothly as possible. We ask that everyone show up at their scheduled time so as to prevent everyone from arriving at the same time to check in. The times are as follows: Building 1 - 9:00am - 10:30am Building 2 - 10:30am - 12:00pm Building 3 - 12:00pm - 1:00pm Building 4 - 1:00pm - 2:00pm Building 5 - 2:00pm - 3:30pm Building 6 - 3:30pm - 5:00pm To determine your building number, please reference your apartment number as noted on your placement page. Each apartment is denoted with a four-digit number, in which the first digit is the building.

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Listed below are a few items that we would like to bring to your attention. A full listing of reminders, policies, and procedures will be provided on move-in day.

You are welcome to move in AFTER move-in day, but not before. We are unable to make ANY exceptions for early move-ins due to the extremely restricted amount of time that we have to prepare the units for occupancy.

Please ensure that your file is complete and that all balances – including the first rental installment – are paid before you arrive on Move-In Day. If you are missing anything, you will end up waiting in line to complete your file rather than picking up your keys. You will not be allowed to pick up your keys or begin moving belongings into the unit until all balances are paid and all paperwork completed, so save yourself some time and headache and get everything taken care of now!

Don’t forget to arrange with your roommates who will be bringing common area items so that you do not end up with duplicates.

For your parking convenience, all resident vehicles must display a current 2nd Ave Centre parking decal to park in resident parking areas. Also, all guests must park in a designated guest parking space with a 2nd Avenue Centre guest parking pass displayed on their dashboard.

Otherwise, they may be towed and 2nd Avenue Centre will not be responsible for cost or damages to resident or guest vehicles.

Residents are responsible for loss of personal property. Also, if damage is caused by resident’s negligence the resident could be held liable for damage to the building structure or fixtures. WE STRONGLY ENCOURAGE ALL RESIDENTS TO CARRY APARTMENT DWELLER’S INSURANCE. You can obtain such insurance at a cost of approximately $100 - $125 annually depending upon the agency and coverage.

Once you enter your new apartment, please check to make sure the thermostat is set on AUTO for maximum cooling. Also, check the ice maker to make sure it is ON and in proper working condition.

We have a very limited time in which to prepare nearly 868 bedrooms for occupancy, so it is inevitable that some details will be missed during the turn process. If you arrive and find that your apartment is not up to par, please do not get upset – we will have designated staff members to handle any issues on Move-In Day. Please come to the office to speak to one of these designated staff members, and they will do whatever they can to resolve the situation.

We apologize in advance for anything that might get missed, we will do our best to make sure your unit is in its best possible condition when you arrive on Move-In Day.

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Maintenance Requests submitted during move-in week The 2nd Ave Centre Team will be taking service requests during move in. The team would like to fix everything immediately, but unfortunately we must take certain requests in priority. Listed below, please find the maintenance requests in priority order.

1st Locks 2nd air conditioning 3rd Plumbing 4th Appliances 5th Furniture 6th Other Maintenance Items All of your maintenance requests are important to us, but again, we must prioritize. The team is working long hours to take care of all issues.

Thank you for your patience and understanding in this matter.

DRIVING DIRECTIONS TO 2nd AVENUE CENTRE Coming From I-75 Take exit 384. Head West on SW Archer Rd. Turn Left on SW 13th St. Turn Right on SW 2nd Ave. 2nd Avenue Centre will be on your right between 5th and 6th streets.

Coming From I-10 Take exit 343. Head South on US-301 S. Slight Right onto SW 4th Blvd.

Continue on FL-24 W. Turn Right on E University Ave. Turn Left on S Main St. Turn Right on SW 2nd Ave. 2nd Avenue Centre will be on your left hand side between 5th and 6th streets.

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