Lubbock Business Network September 2015 Newsletter

THE LUBBOCK CHAMBER OF COMMERCE NEWSLETTER

LUBBOCK BUSINESS NETWORK

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Vol. 24 No. 9 September 2015 Fall Enrollment Calling All Grillers: Figures to Highlight It’s Time for the Hub State of the Texas City BBQ Cook-off Tech System Luncheon

Have Salaried Employees Making less than $50,440?

New Overtime Rule could cost you!

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pg. 11

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Thank you to our 5-Star Sponsors!

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Lubbock Business Network

In the News this Month:

Hispanic Heritage Luncheon & Business Mercado.......................6 State of the Texas Tech System Luncheon.......................................7 Create Killer Subject Lines for More Opened Emails ..................7 Calling all Grillers: It’s Time for the Hub City BBQ Cook-off.......9 Chamber to Host State Legislative Forum & Reception......... .11 Have Salaried Employees Making less than $50,440?.............. 11

A Message from the Chamber

S ince 1913, the Lubbock Chamber of Commerce’s mission of strengthening, promoting and serving its member businesses has positively benefitted the entire region and local quality of life.

As the largest business federation on the South Plains, the Lubbock Chamber will continue to advocate on behalf of the over 2,000 job creators and their 79,000 employees that account for around $2 billion in economic impact in Lubbock and West Texas. This is accomplished without the use of tax dollars.

Each day, the Chamber strengthens, promotes and serves its member businesses through numerous programs and events.

The Chamber advocates on local, state and federal levels and offers diverse programs for both large and small as well as minority-owned businesses.

Share Your News!

To submit an article about your business, to purchase Lubbock Business Network sponsorships, contact the Chamber’s Communications and Marketing Division at (806) 761-7000.

Click here to visit the videos page on our website. This will keep you up to date with our latest ribbon cuttings, groundbreakings and testimonials.

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2015 Board of Directors Executive Committee Chairman

Jay Jacobus, Scarborough Specialties, Inc. Chairwoman-Elect

Beth Bridges, South Plains Mall Immediate Past Chairwoman

Alona Beesinger, Suddenlink Treasurer

Diannah Tatum, Sanford & Tatum Insurance Agency Secretary

Eddie McBride, Lubbock Chamber of Commerce Vice Chairman, Communications & Marketing

Scott Fagin, First United Bank Vice Chairman, Government & Community Relations

David Park, Atmos Energy Vice Chairman, Leadership

Gabe Vitela, Twisted Root Burger Co.

Board of Directors

Carmen Aguirre, Children’s Advocacy Center of the South Plains Sharon Hyde Bass, Volunteer Center Lubbock Ron Betenbough, Betenbough Homes Keith Bryant, Lubbock-Cooper Independent School District Michael Calvillo, Michael Calvillo Bail Bonds and The Butler Abel Castro, FirstBank & Trust Renee Gonzales Davis, Alderson Enterprises/Mercedes-Benz Linda Gaither, WestMark Realtors-Gaither/Ratcliff Jeff Horn, Benchmark Business Solutions Clayton Isom, The Isom Group Chris James, United Supermarkets Brent King, UMC Health System Chris Lonngren, Schlotzsky’s Dave Marcinkowski, Madera Companies Kathy Oaks, American Cancer Society Richard Parks, Covenant Health Bill Patton, Robinson, Johnston & Patton, CPAs Tony Pena, FirstCapital Bank L. Timothy Perrin, Lubbock Christian University Cathy Pope, StarCare Specialty Health System Cory Powell, TTU Mentor Tech Dr. Berhl Robertson, Lubbock Independent School District Frank Silvas, AFLAC-Frank Silvas Polly Vann, V-tech Environmental Services Chuck Walker, FirstCare Health Plans Connie Wharton, Consultant

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Lubbock Business Network

Upcoming Events September 2 Chamber Basics sponsored by Casey Carpet One September 3 Business After Hours sponsored by The Legacy Event Center September 15 Free Seminar: Health, Lifestyle, Medicare & Retirement September 17 Hub City BBQ September 22 State Legislative Reception September 23 State Legislative Forum State of the Texas Tech System Luncheon September 29 Chamber University: Employee Health and Wellness

Young Professionals First Tuesday Networking

Sept. 1 | 5:30 - 7pm 801 Ave. Q

Business After Hours

sponsored by:

Sept. 4 | 5:30 - 7pm 1500 14th St. 4

S eptember 1

Young Professionals of Lubbock: First Tuesday Networking sponsored by MCM Eleganté Hotel & Suites – 5:30 p.m. – 801 Ave. Q

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Ribbon Cutting: Bayer CropScience Seeds Innovation Center Grand Opening – 10:30 a.m. – 3316 9th St. Chamber Basics sponsored by Casey Carpet One – 11:30 a.m.

Wells Fargo Center, 1500 Broadway, 2nd Floor San Jacinto Room Business Mercado Committee Meeting – 4 p.m. – LCOC

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New Century Leadership Committee Meeting – 1 p.m. – LCOC Business After Hours sponsored by The Legacy Event Center – 5:30 p.m.

1500 14th St.

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Ribbon Cutting: Tailgate Express – 4:30 p.m. – Jones AT&T Stadium West Stadium Parking Lot in front of Auditorium/Coliseum

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Labor Day – Chamber Office Closed

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Groundbreaking: Sanford & Tatum Insurance Agency – 9:30 a.m.

5241 98th St. Chamber University Committee Meeting – Noon – LCOC Hispanic Heritage Luncheon Committee Meeting – 4 p.m. – LCOC

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Groundbreaking: SERVPRO of Southwest Lubbock – 9 a.m. – 66th & Upland Executive Committee Meeting – Noon – LCOC Ireland Information Session – 5:30 p.m. – LCOC

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Joint Ag, Government Relations and Transportation Committee Meeting 10:30 – Wells Fargo Center, 1500 Broadway, 2nd Floor San Jacinto Room

Groundbreaking: Lubbock Christian School - new elementary – 9:15 a.m.

2604 Dover Ave.

14 Ribbon Cutting: Love’s Travel Stop – 11 a.m. – I-27 & Regis

15 Free Seminar: Health, Lifestyle, Medicare & Retirement – 9 a.m.

McKenzie-Merket Alumni Center, 17th & University

YPL Steering Committee Meeting – Noon – LCOC 16

Ambassador Luncheon sponsored by Centennial Bank – Noon – TBA

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Hub City BBQ – 5 p.m. – Broadway between Avenues Q & M

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Ribbon Cutting: Physical Therapy/Wellness Today – 11 a.m. – 2431 S. Loop 289

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Leadership Lubbock: City/County Services Day – ALL DAY Ribbon Cutting: Metro Leader - Lubbock – 9 a.m. – 4601 S. Loop 289 Suite 16 State Legislative Reception – 4:30 p.m. – Overton Hotel & Conference Center Horizon Ballroom, 2322 Mac Davis Lane

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State Legislative Forum – 7 a.m. – Overton Hotel & Conference Center Sunset Ballroom, 2322 Mac Davis Lane TTU State of the System Luncheon – 11:30 a.m. – Overton Hotel & Conference Center, 2322 Mac Davis Lane Ribbon Cutting: Teasters Tea Company – 4:30 p.m. – 4601 S. Loop 289, Ste. 30

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Board of Directors Meeting – 10 a.m. – Plains Cotton Cooperative Associaiton (PCCA), 3301 E 50th Street Ribbon Cutting: The Matador – 4:30 p.m. – 98th & Quaker

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Ribbon Cutting: Captured Memories Personal Photo Organizer - Save Your Photos Day – 11:30 a.m. – Groves Branch Library Community Rm, 5520 19th St.

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Chamber University: Employee Health and Wellness – 8 a.m. – Covenant Knipling Education Conference Center, West Parking Garage (6th floor) 21st St. and Louisville Ave. Ribbon Cutting: Susan G. Komen, 21st Annual Race for the Cure Kick Off 11:30 a.m. – Cardinal’s Sport Center, 6524 Slide Rd. Hispanic Heritage Luncheon Committee Meeting – 4 p.m. – LCOC

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New Century Leadership: Ropes Day – ALL DAY

*LCOC = Lubbock Chamber of Commerce

For a complete list of Chamber and member events, visit our calendar online at lubbockchamber.com/events.

Lubbock Business Network

Chamber Basics: Pizza with the President y:

ored b

spons

Wed., Sept. 2 11:30 a.m. - 1 p.m.

Wells Fargo Center, 1500 Broadway, 2nd Floor, San Jacinto Room Click here to register or contact Haily Assiter, Marketing Specialist, for more information.

806.761.7003 | haily.assiter@lubbockbiz.org

Save the Date:

FREE Retirement Seminar Tues., Sept. 15, 9 a.m.-12 p.m.

McKenzie-Merket Alumni Center

If you are...

Retired, Planning for Retirement, Planning for a Second Career OR have employees, customers or family approaching retirement age this is for YOU!

Chamber Staff President/CEO Eddie McBride, IOM Executive Vice President Government & Community Relations Norma Ritz Johnson, IOM, CCE CFO & Vice President Administration Sheri Nugent, IOM Vice President Business Development Christye Weld Vice President Communications & Marketing Tammi Boozer Vice President Membership & Investor Relations Colleen Evans, IOM Leadership Director Amy Marquez, IOM Education Director Allison Cottrell Marketing Specialist Haily Assiter Event Specialist Haley Howey Government & Community Relations Specialist Stevie Poole Administrative Assistant/Office Coordinator Patsy Moffett Accounting Assistant Patricia Picon Graduate Intern Peyton Waldrip Intern Maegan Hruby

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Lubbock Business Network

Hispanic Heritage Luncheon Arcilia Acosta, President and CEO of CARCON Industries & Construction and STL Engineers highlights Hispanic Heritage Luncheon.

Twice awarded the “Texas Hispanic Business Woman of the Year” Award, Arcilia Acosta has also been recognized as one of the “Most Influential and Powerful Women in Texas” by Texas Diversity Magazine.

Acosta is a graduate of Texas Tech University and has been featured in many state and national publications including Engineering News Record, Construction Today, Latino Leaders, Diversity Texas, Enterprise Latinos, Women’s Enterprise, Latina Style Magazine, Minority Business News – Texas and the Dallas Morning News. She was also selected twice by the Dallas Business Journal as one of the “40 Under 40” up and coming professional executives. Public Broadcasting Services (PBS) produced and featured a documentary featuring Ms. Acosta during National Women’s History Month.

You won’t want to miss hearing Acosta speak! Mark your calendars now for Tues., Oct. 6, at 11:30 a.m. at the MCM Elegante

Hotel & Suites. Tickets are available by calling the Chamber at 806-761-7000 or online.

Sponsorship tables are still available. Contact Christye Weld at christye.weld@lubbockbiz.org or call (806) 761-7000 for more information.

Thank you to our sponsors!

Presenting sponsor: Reagor Dykes Auto Group Media sponsors: Magic 93.7, Telemundo Lubbock Speaker sponsor: TTU Whitacre College of Engineering Diamond sponsors: American National Bank, Suddenlink Communications Platinum sponsor: Montelongo’s Mexican Restaurant

Plan Your Retirement at a FREE Informational Seminar The Lubbock Chamber of Commerce and FirstCare Health Plans are partnering to host a free informational seminar focused on today’s changing attitudes towards work, health and overall lifestyle as professionals look forward to retirement on Tues., Sept. 15, from 9 a.m.-12 p.m., at the Texas Tech McKenzieMerket Alumni Center.

Are you retired? Are you planning for retirement or a second career? Do you have employees, customers or family who are approaching retirement age? If so, then this half-day seminar is for you.

The keynote speech entitled “Work Long and Prosper in the New Retirement Workscape” will be presented by Erin McInrue, Director of Research at Age Wave. McInrue plays a key role in conceptualizing and co-leading acclaimed national thoughtleadership studies that illuminate how aging, longevity and retirement shape the marketplace, the workplace and our lives.

These landmark studies cover a breadth of topics, including

the role and impact of health as we live longer lives, financial priorities to and through retirement, shifting intergenerational family dynamics, and the myths and motivations regarding work and retirement. The innovative insights from this body of work have been featured in leading print and electronic media, including The Wall Street Journal, USA Today, CNBC, The Huffington Post, CBS MoneyWatch, PBS, and the Today show.

Topics such as Medicare and Social Security will also be discussed. Attendees will have the opportunity to visit with participating exhibitors as well.

The seminar is free to attend but an RSVP is required. To register for this event, click here or call (806) 761-7000 to reserve your spot. The deadline to RVSP is noon on Tues., Sept. 8.

On the day of the seminar, registration will begin at 9 a.m. with the presentation starting promptly at 9:30 a.m. A continental breakfast will be provided.

Celebrate Hispanic Heritage and Connect with Local Businesses at the Business Mercado Please join us on Wed., Oct. 14, from 1 p.m. to 6:30 p.m. at the Clarion Grand Park Hotel for the 7th Annual Business Mercado!

The Mercado celebrates business and culture and spotlights Hispanic-owned businesses as well as businesses looking to connect with the Hispanic market. Take this great opportunity to meet and learn more about local businesses, enjoy live entertainment, and enter to win door prizes. The Mercado will be introducing a seminar series and will feature a Networking Reception from 4 p.m. to 6:30 p.m.

For more information, please contact Haley Howey, Event Specialist, at (806)761-7000 or email haley.howey@lubbockbiz. org.

Thank you to our generous sponsors!

Diamond sponsors: FirstCare Health Plans, Suddenlink Communications Media sponsors: Magic 93.7, Telemundo Lubbock Print sponsor: Midtown Printing & Graphics Gold sponsors: American National Bank, Caprock Home Health Services, Goodwill Industries of Northwest Texas, Instantly Ageless, Sam’s Club, United Supermarkets, Wells Fargo, Workforce Solutions Door Prize sponsor: Raider Accessories

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Lubbock Business Network

Get the Latest on the State of the Texas Tech System Annual Luncheon The three key leaders of the Texas Tech University System and its two Lubbock components will be featured at the Lubbock Chamber of Commerce’s State of the Texas Tech System Luncheon on Wed., Sept. 23, at 11:45 a.m. at the Overton Hotel and Conference Center in conjunction with and following the State Legislative Forum.

The luncheon will feature Chancellor Robert Duncan, Texas Tech President M. Duane Nellis, Ph.D and TTU Health Sciences Center President Tedd Mitchell, M.D. The luncheon will be held immediately following the State Legislative Forum taking place from 7-11:30 a.m. that same day.

Chamber members and Lubbock’s business community will be brought up to speed about the latest developments on both campuses as well as throughout the TTU System. Texas Tech officials will also be discussing the Fall 2015 enrollment figures which will have just been released.

Tickets are $45. Chamber members receive a discounted price of $35. Tables of eight may be purchased for $300 and $400.

Deadline to register is noon on Wed., Sept. 16. Sponsorships are still available by contacting Allison Cottrell at (806) 761-7000 or by email at allison.cottrell@lubbockbiz.org.

Thanks to our Sponsors!

Presenting:

Diamond: Lubbock Association of Realtors, American National Bank, Parkhill, Smith, & Cooper, TTU Office of the President Platinum: Atmos Energy, Happy State Bank, South Plains Software Solutions

Create Killer Subject Lines for More Opened Emails If you’ve turned to email marketing and list building for your business, you might dread seeing the open rates. While it’s hard to understand why every customer doesn’t immediately open the email from you – especially when it contains such beneficial information – sometimes it’s not you, it’s them.

For most people there are simply too many emails to get to in the course of the day. That’s why the subject line is incredibly important. Most people base their decision to open an email on two things: the name of the sender and the subject line.

What an Email Recipient First Sees Since most people decide to click or not to click based on the sender name and the subject line, here are a few things you should keep in mind: Provide worthwhile content. If you develop a reputation (in the opener’s mind) of sending junk, he or she will stop opening your emails. If you’re lucky (in this case) s/he’ll throw your email in the trash. If you aren’t, you’ll be reported as spam, making future chances of delivery difficult.

Use subject lines that induce action. It’s essential for your emails to have a strong subject line and interior call-to-action (which won’t be seen unless it’s opened, thus the importance of a strong subject line). The copy merely supports these two things so the bulk of your time should be spent developing these pieces.

Avoid certain words. Your audience can’t open an email it never sees. If you use certain common spam words, you’ll be thrown right into the spam folder never to be heard from again.

Who it’s from matters. People are more apt to open emails from humans instead of noreply@company. If you don’t want one member of your staff inundated with responses or inquiries, either create a fun, friendly mailbox name like fixmyproblem@ company or use the staff member’s name and set up rules to assign emails to folders.

How to Craft a Strong Subject Line There are a number of ways to catch someone’s eye. Some are more straightforward than others and the success of any of

them largely depends on your audience’s preferences. The best way to figure out what works is to test it with your audience. In the meantime, start working on ways to improve your subject lines: Be Blunt Cutesy and funny don’t work with every audience.

Sometimes what they want is a clear description of what they’ll find inside the email like this suggestion below: Re: April Newsletter: diabetes symptoms and new testing Use Familiarity Using a friendly approach, and casual words, gets opens as does establishing a relationship in the email. However, trickery only works once or twice. Don’t make misleading people part of your everyday communications.

Re: Best news you’ll get all day Personalize It Names have been used in personalizing things since mail merges in the 90s but now many email services allow you to personalize on a much more detailed scale, like inserting a recent purchase.

Tim, how’s the new Lexus?

When you send an email you’re competing with a lot of others for attention. If you don’t have a concise, yet strong, subject line or if you don’t have a good reputation in the mind of the recipient, your email will be tossed in the trash. Take the time and craft an effective, interesting message that stands out and you’ll see your email open rate improve.

Christina R. Green teaches small businesses, chambers and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish.

She is a regular blogger at Frankjkenny.com and Event Manager Blog.

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Lubbock Business Network

Attention World Travelers and Golf Enthusiasts!

The Lubbock Chamber of Commerce has announced that it will be visiting scenic Ireland, and is inviting Chamber members, family and friends of Chamber members to join them on this once in a lifetime experience. The eight-day journey will begin on March 13, 2016.

Rich in history, scenic Ireland is the destination for this exciting trip. Enjoy an eight-day journey and go where Ireland takes you. Visit stunning destinations such as Adare, County Limerick, the Cliffs of Moher and enjoy the beautiful grounds

of Adare Manor. On this amazing trip you will also encounter breathtaking panoramic views of the Dingle Peninsula, and see historic locations including the “Rock of Cashel,” and Kilkenny Castle. This journey is packed with unforgettable destinations, but also gives you time to explore Ireland on your own as well.

Enjoy local shops and restaurants or stroll through woodland settings. You may choose to venture out and visit the Blarney Castle where you must take the opportunity to kiss the Blarney Stone for good luck!

“This is truly an amazing opportunity participate in an international journey to scenic Ireland, where program participants can experience the country’s culture, learn about the business climate, and make new friends,” said Chamber Chairman Jay Jacobus.

Space is limited, so act fast. Don’t miss out on this opportunity to visit scenic Ireland, exchange ideas with local business representatives, make new friends, and build new memories.

The Chamber will hold an information session for those interested in attending the trip on Sept., 10 at 5:30 p.m. if you are interested in attending contact Haily Assiter at (806) 761-7003 or email her at haily.assiter@lubbockbiz.org. You can also RSVP to this free event by clicking here.

Agriculture Chairman, Mike Conaway, to speak at Harvest Luncehon The Lubbock Chamber of Commerce hosts its annual event to celebrate the area harvest with a Harvest Luncheon sponsored

by Bayer CropScience (FiberMax) on Tues., Oct. 13 at the Bayer Museum of Agriculture. The serving line begins at 11:45 a.m. with the program beginning promptly at 12 p.m. U.S. House of Representatives Agriculture Chairman Mike Conaway will serve

as the featured speaker. Tickets are $30. Chamber members receive a discounted price of $25. Tickets can be purchased online at LubbockChamber.com or by calling the Chamber office at (806) 761-7000. Deadline for reservations is noon on Tues., Sept. 29. Sponsorships are also available by contacting Stevie Poole at stevie.poole@lubbockbiz.org or (806) 761-7000.

Learn More on Employee Health & Wellness at Chamber University The Lubbock Chamber of Commerce and the American Cancer Society will host a Chamber University seminar on “Employee Health & Wellness,” Tues., Sept. 29, from 8 a.m.-11:30 a.m. at Covenant Knipling Education Conference Center.

The seminar will feature speakers from American Cancer Society, American National Bank, iaWellness, South Plains Electric Cooperative, Inc. and TTUHSC Garrison Institute on Aging. Each presenter will discuss the benefits of having healthy employees, programs within Lubbock to keep employees healthy, and share how businesses can integrate wellness programs into their companies and personal lives.

Chamber University is sponsored by American National Bank, Evensky & Katz/Foldes Financial Wealth Management, Goodwill Industries of Northwest Texas, United Supermarkets and Workforce Solutions South Plains.

Chamber University is designed to address critical business topics and offer tools to navigate and thrive in the ever-changing demands of the 21st century workplace.

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The cost of the seminar is $70. Chamber members get a discounted price of $60. Group pricing is also available by calling the Chamber. Breakfast will be provided.

Registration is open and reservations can be made by visiting LubbockChamber.com or by calling (806) 761-7000.

Changes to reservations may be made until 5 p.m. on Fri., Sept., 25.

Lubbock Business Network

South Plains Career Expo You are invited to exhibit at the 15th Annual South Plains Career Expo on Oct. 8 from 8:30 a.m. to 3 p.m. at the Lubbock Memorial Civic Center! This event provides junior and senior high school students from within this region the opportunity to learn about all of the career and educational opportunities available for them in pursuing their future career interest(s).

Many of the students and teachers that have attended this event say you are an important part of its success and therefore, we hope we can count on your participation this year.

Please click on the link below to register or RSVP. Get more information Register Now! If you have any questions about the event or how to register, please feel free to contact Cindy Miller at cynthia.l.miller@ttu. edu or (806) 790-0681. You can also find more information about this event by going to www.spcareerexpo.org.

Calling All Grillers: It’s Time for the Hub City BBQ Cook-off!

It’s time to register your team for the biggest tailgate experience on the South Plains! In its 14th year, the Hub City BBQ Cook-off is the place to be to enjoy good friends, great BBQ and some rockin’ Texas country music.

Presented by Suddenlink, the Hub City BBQ Cook-off will be Thurs., Sept. 17, and open to the public from 5-8 p.m. Teams will set up starting at 11 a.m. on Wed., Sept. 16, in order to begin cooking and have their foods ready for the competition early Thursday.

Team registration is going strong so if you’d like to compete, the time to enter your team is now! Team entry fee is $150 for the first 10’ x 20’ space and $100 for each additional space.

Teams may choose to compete in three divisions: Professional, Corporate or Amateur/Student and the foods they can enter to be judged are Brisket, Ribs, Other Meat and Dessert. Now is the time to put your culinary talents to the test! The registration form can be downloaded from hubcitybbq.com or call the Chamber at (806) 761-7000 to have a registration form sent directly to you.

Lubbock’s own School of Rock will be on stage starting at 5 p.m. Local favorite Dix Hat Band is the headliner, beginning at 6:30 p.m. until closing, bringing its fun mix of music that has been described as a little Texas Country, a little Classic Rock and a whole lot of darn good Texas music – you won’t want to miss them!

A registration form and frequently asked questions are available online. Check out photos from the 2014 Hub City BBQ and follow us on Facebook!

Adult tickets are $25 each in advance at the Chamber office, 1500 Broadway, Suite 101, online at Select-A-Seat.com and $30 at the gate on Sept.17. For children ages 6-10 tickets are $15.

There is no charge for children five and under.

Thank you to our 2015 Hub City BBQ Sponsors!

Presenting Sponsor: Diamond and Media Sponsors: Arctic Glacier USA, Inc., 107.7 The Eagle, 97.3 Yes! FM, AM 950/100.7 FM, Double T 104.3, KCBD News Channel 11, King FM 105.7, Magic 93.7, Oldies 97.7, Red Dirt Rebel 105.3 FM, Rock 96.9

Platinum Sponsors: Acme Electric Co., Action Printing, American National Bank, Atmos Energy, Bud Light, Chick-fil-A, CocaCola Refreshments, Coors Light, Lamar Outdoor Advertising, Lubbock National Bank, Lubbock Power & Light, Michelob Ultra, Miller Light, Scarborough Specialties, Inc., Westech Electric Signage Sponsor: BuildRite Construction Copper Sponsor: Cabela’s, Choice Media, Taco Bell/Pizza Hut Border Management Corp.

Gold Sponsors: B&J Welding Supply, Carpet Tech, Centennial Bank, Cowboy Chicken, Custom Electronics, Domino’s, Dunkin Donuts/Baskin Robbins, FirstBank & Trust Co., FirstCapital Bank, First United Bank, Koetter Fire Protection, Llano Estacado Winery, Lubbock Welding Supply, MRC Global, Prosperity Bank, Robinson Burdette Martin & Seright, SouthWest Bank, WesTech Plumbing Golf Cart/ATV Sponsor: Family Power Sports, Hillcrest Golf & Country Club, Hurst Farm Supply Bronze Sponsor: Making Memories on Broadway, MBCO/OEI Engineering, Purple Tie Limo, Tigris Real Estate Silver Sponsors: Alderson Enterprises, AMA TechTel Communications, AMES Environmental and Engineering, The Butler, Carizma Motors, Circle Insurance LLC, Collins Tile & Stone, Comet Cleaners, Courtyard by Marriott Lubbock Downtown, Extreme Packets, Ferguson Enterprises, FirstCare Health Plans, Forrest Tire Co., Happy State Bank, KRFE AM580, Lubbock Wholesale Payments, Matador Motors LLC, Michael Calvillo Bail Bonds, New Amsterdam Vodka, Overhead Door Company of Lubbock, Paul Davis Restoration, Pavecon Ltd., Sanford & Tatum Insurance Agency, Security State Bank, Smirnoff Sours Vodka, South Plains Mall, Tito’s Vodka, WestMark Realtors, West Texas Gas, Yates Flooring Center

Competition Meat Sponsor: United Supermarkets Emerald Sponsors: City of Lubbock, Griffin Wink Advertising

Dix Hat Band

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Lubbock Business Network

Board Member Spotlight: Frank Silvas How did you get involved with the Chamber and what keeps you involved? I got involved with the chamber in 2003 when I was working as an Advertising Account Executive and I wanted to make myself visible to the different businesses in the Lubbock community.

I joined the Ambassador program and really enjoyed being involved with all the events such as ribbon cuttings and ground breakings. This gave me the opportunity to meet business owners and start building relationships. That led me to be more involved with other things

in the chamber. I currently serve as a Board Director; I’m also on the golf committee. The networking within the chamber is vital to my business, as I am now an Independent Agent with Aflac.

What is your favorite Chamber event? My favorite event is the Chamber Golf Classic. Being a so called “golfer” myself I enjoy helping and being a part of that event. The Hub City BBQ is another event that I really enjoy. The atmosphere of the event is really awesome. Just seeing all the folks that come to the event and all of the hard work the volunteers put into the event is great!

Never again will I... under estimate the power and generosity of the great people of this community! There are a lot of Wonderful kind hearted individuals in Lubbock Texas and I’m proud to live and work in this great city!

September Business of the Month: Ferguson Enterprises Congratulations to the September Business of the Month, Ferguson Enterprises! Ferguson Enterprises has been a member of the Lubbock Chamber of Commerce since 2006.

Brady Shiplet, Branch Manager, believes that the Lubbock Chamber has increased Ferguson’s business relationships and community involvement through the numerous networking events offered.

“Nationally, we do not do much advertising. We take a more grassroots approach in our individual markets. In Lubbock, we have had the chance to build new and lasting relationships with people that normally would not come through our doors,” stated Shiplet.

Ferguson is very involved with the Chamber, they host a Business After Hours each year, participate in the annual Hub City BBQ and their staff attends the various Young Professionals of Lubbock events. This year Fergueson is hosting our first annual Hispanic Heritage Month Reception that will take place on Oct. 8.

However, when asked what their favorite event is Shiplet stated, “Our favorite event has to be the Young Professionals Events. It is amazing to see all the new talent, across many business units that Lubbock has to offer.”

We appreciate their continued support and would like to again congratulate Ferguson Enterprises on the September Business of the Month award!

Spain Trip

Ireland Trip

The Chamber is proud to congratulate Ferguson Enterprises on their September Business of the Month achievement. Ferguson Enterprises along with all the other businesses of the month for 2015, will be considered for the Chamber’s Business of the Year award, in December 2015.

Document Pick-up

Information Session

Thursday, September 10 4 - 5 p.m.

Thursday, September 10 5:30 - 6:30p.m.

LCOC | 1500 Broadway, Suite 101 LCOC | 1500 Broadway, Suite 101 10

Lubbock Business Network

Advocacy at Work

Legislative Benefactor:

Chamber to Host State Legislative Forum and Reception

In a half-day session, the Lubbock Chamber State Legislative Forum, presented by the Lubbock Association of REALTORS, connects business leaders from Lubbock and throughout the area to top state lawmakers to discuss key West Texas issues.

Schedule of events: September 22 4:30 - 6p.m. - State Legislative Reception September 23 7 -11:30 a.m. - State Legislative Forum 11:45 a.m. - State of the Texas Tech System Luncheon (Tickets to luncheon can be purchased separately. See pg 7 for more info.)

Texas enjoys a healthy economic environment, especially after the last Texas State Legislative Session. To ensure that remains the case, solid business influence and advocacy must take place even between sessions. This forum offers an

opportunity to join in on the discussions and support the Lubbock Chamber’s advocacy efforts.

The Lubbock Chamber of Commerce State Legislative Forum will feature elected officials from across Texas, as well as Lubbock's very own Senator Charles Perry, Representative John Frullo and Representative Dustin Burrows.

Save the date! You and your company are invited to gain greater exposure with elected officials and an opportunity to empower your business to have its voice heard.

Reservations are required and cost $75. Chamber members receive a discounted price of $50. The cost to attend both the State Legislative Forum and the Texas Tech University State of the System Luncheon that day is $100 with Chamber members receiving a discounted price of $75.

All reservations include admission to the Legislative Reception.

Diamond Sponsor: Covenant Health

Have salaried employees making less than $50,440? New overtime rule could be costly for business!

A new rule proposed by the Obama Administration will drastically change the overtime rules and could lead to more regulation for businesses and lower wages for workers.

The Lubbock Chamber of Commerce recently filed official comment to the Department of Labor opposing the proposed rule that will expand overtime pay and reduce the group of employees who will qualify for exemptions under the Fair Labor Standards Act. Right now, employees are exempted from overtime based on job duties and a base salary of more than $23,660. Under the new rule, however, minimum salary to be considered exempt will double to $50,440 and the definition of qualifying job duties are likely to be redefined.

If implemented, this rule will have negative impacts on both employers and employees alike. Let your voice be heard by submitting a comment opposing changes to the Fair Labor Standards Act. The Labor Department is taking public comments on the proposed rule through September 4.

View the Lubbock Chamber of Commerce’s comment below: As the largest business federation on the Texas South Plains representing 2,000 job creators and their 79,000 employees, the Lubbock Chamber of Commerce opposes the U.S. Department of Labor’s proposed revisions to overtime exemption regulations at 29 CFR Part 541.

Lubbock is a community of 250,000 situated between Dallas and Albuquerque and surrounded by rural communities. Our members employ an average of fewer than 50 workers each.

We echo the U.S. Chamber of Commerce’s concern that making more employees eligible for overtime by severely restricting

the exemptions will not guarantee more income, but instead will negatively impact small businesses such as those that are members of the Lubbock Chamber and drastically limit employment opportunities.

We agree with the U.S. Chamber’s concern that many reclassified employees will lose benefits, flexibility, status, and opportunities for advancement.

This rule change would be especially difficult for small businesses in areas such as ours where wages are lower due to a lower cost of living. The cost of living in the Lubbock area is far below the national average.

According to the Council for Community and Economic Research, Lubbock's overall cost of living index is 88.4 percent.

Lubbock ranked 41st out of 308 urban areas in the nation and 11th out of 34 urban areas in the state of Texas for lowest cost of living. Many of Lubbock’s small and medium-size employers, including non-profit organizations, have administrative employees categorized as exempt from overtime -- many in the $30,000 to $40,000 range. As a result, this proposed rule change represents a significant increase in costs to employers.

The federal government declaring a wage increase without either stronger overall economic growth or higher worker productivity is not sustainable. Job creators need pro-growth economic policies, not costly mandates to lift Americans' wages.

Again, on behalf of our 2,000 members, the Lubbock Chamber of Commerce opposes revisions to overtime exemption regulations that will present increased burden to job creators and decreased opportunity for employees.

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Lubbock Business Network

Chamber Leadership Division

A Company of One by Jed Stewart

Leadership. The word conjures in your mind images of CEO's, presidents, generals and visionary entrepreneurs.

However, leaders don't just run countries, companies and large organizations, but also bible studies, Boy Scout Packs, families, or even groups of friends. There are as many styles of leadership as there are leaders. No one is alike. But one thing is true of all leaders - each of them began by leading themselves.

Leadership is a concept whose definition has broadened. It is often listed as a desired skill or prerequisite on a job board listing.

In that sense, leadership is more likely people management skills that are required. A people manager's role isn't so much leadership as it is keeping subordinates in line, giving job performance reviews, reporting your employees progress to the higher-ups. That's not to say that people managers aren't good leaders, but the role doesn't require the usage of leadership skills.

The person who can inspire action in others with or without the authority to command it is a true leader. Have you ever found yourself in a position where you wanted to accomplish something to impress someone, maybe a manager or executive at your company? You wanted that person to see and recognize your deeds? What is it about that person that makes you want their approval? That person exhibits a leadership sense. You were motivated to action based on obtaining their approval, respect or recognition. You want that person to be proud of what you've done.

CEO's can inspire entire workforces of tens of thousands of employees - most of whom will never even meet him. A great

leader has that effect on people. In some sense, the leader embodies the company itself, and when employees work to better their company, they can feel a sense of accomplishment that is tangible (company stock increases, bonuses, successful product launch). By virtue of the fact that the company has succeeded, the employee has a sense that the CEO is proud of their accomplishments.

But what if you are a one employee company? What if you are your own 'leader'? You still must be able to inspire. You must be able to move yourself to action. You can be proud of your accomplishments. As a one person company, you are the leader, and you are the employee. Even though it's just you, you still have multiple responsibilities, multiple personalities, if you will.

If you feel you lack the leadership skills you need, consider taking a seminar. There are dozens of seminars, webinars or on-demand training that can move you closer to your goal as a leader.

As your own leader, you can inspire yourself. Setting goals is a way to get inspiration. Setting rewards for reaching your goals will help to inspire you to impress yourself, your leader. • New Century Leadership will kick-off the 2015-2016 Class year with orientation on September 15, 2015 at Bacon Heights Baptist Church. The first official class day will be September 30, 2015 at Spirit Ranch. • Leadership Lubbock will be meeting on September 23, 2015 and attending the Legislative Forum and TTU State of the System Luncheon.

Young Professionals of Lubbock Spotlight: Chris Berry Why did you choose to become a member of the Young Professionals of Lubbock?At the time I joined, we had only been in Lubbock for less than a year. Since Lubbock was to be my new home, I decided it would be the best avenue to meet and network with other young, like-minded professionals.

How long have you been a YPL member? I joined early in 2013, so about two years.

What do you feel is the most rewarding part of being a YPL member? I value the friendships and relationships that have been established thus far. I know there are still countless other YPL's to meet, but I feel that the relationships I have thus far will be lasting ones. I have made many friends and acquaintances through YPL, several of which are now vendors for River Smith's; vendors we can trust. That in itself goes a long way in business.

Why is being a YPL member important to you? Community is a quintessential piece to quality of life, it was one of the clinchers when I was offered my current position. I was recruited out of El Paso, where I had been born and raised. Relocating my family with three young children was not easy, but the Lubbock community sealed the deal for my wife and I. We are proud of where we live, this is now home. Membership in YPL provides

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me yet another opportunity to be active in my community, and lend a helping hand when possible.

Where do you work? I work at River Smith's Chicken & Catfish.

What is your position? I am the Managing Partner.

What all does your position entail? The Corcorran Family has entrusted me with daily operations of the restaurant, which has been in business since 1976. Along with Paul, Bob's middle son, I am responsible for all aspects of the restaurant's operations, including recruiting/hiring, sales forecasting, labor scheduling, food and product ordering, and many other duties. We sit in a 12,000 sq. foot building, and operate one of the largest catering services in the area.

Needless to say, Paul and I stay plenty busy.

How long have you been with your current company?

I started with the company in September of 2012.

Lubbock Business Network

Leadership Lubbock Spotlight: Casey Doyle Why did you choose to become part of the Leadership Lubbock Steering Committee? The reason I wanted to join the steering committee is because of my incredible experience as a participant, and two years of serving on the committee would allow me to create relationships and have that much more networking opportunities with some very strong leaders in Lubbock. I also had interest because of the leadership that was provided to me as a participant by David Miller, the steering committee members at that time, and the opportunities that provided me to stretch and grow myself into a stronger leader today.

How long have you been associated with Leadership Lubbock? I was a participant in 2013-2014, and a steering committee member this year and for 2016 .

What are some of your favorite Leadership Lubbock events to attend? Athletics Day allowed us to kick field goals at Jones AT&T Stadium. Education day allowed us to explore the amazing classrooms of the Byron Martin Advanced Technology Center.

Ag Day consisted of the best chuck wagon breakfast I have ever eaten. The Austin Trip gave us insight into Texas History and Government, and a little bit of 6th street. But, hands down, the best event was being able to be challenged and learn from our mentor leader throughout the year, David Miller. David provided each participant with much knowledge and many take-aways to not only become a better leader at work, but in your home, as well.

What do you feel is the most rewarding part of the Leadership Lubbock Steering Committee? Developing and sharpening your leadership skills are obviously the main default of this program, but I have created some really deep relationships with classmates and steering committee members over the past two years. Many of those relationships have now become business partners and family friends, and there is no better reward than to have friends that you love and trust and know that they will be there for you when you need them.

Why is the Leadership Lubbock program important to you?

Leadership Lubbock is important because it has given me a deeper love for our great city, a better understanding of how our city works, the tools needed to become a stronger leader, and a network of a group of individuals that I very much enjoy being around.

Who do you work for?

Casey Carpet One. Casey Carpet first opened its doors in Lubbock, Texas, in 1947. Our family was there from the beginning and took over ownership in 1965 when we first expanded into Amarillo.

The Lubbock store was sold and closed in the mid 80’s, until we reopened it in January 2010. With 25 stores and growing, we strive for success and buy as well as anyone in the country.

We are committed to offering our customers quality products, discounted prices, excellent installation, an unmatched level of customer service, and an experience that will leave them no choice but to refer their friends and family to our store.

What is your position? General Manager What all does your position entail? Responsible for growth and direction of Casey Carpet One which include sales, budgeting, advertising, and exceptional customer service. Responsible for administering accounts receivable, accounts payable, employee payroll, as well as purchasing supplies and managing inventory.

Responsible for cash management, strategic planning and areas related to measuring company performance.

How long have you been with your current company?

Three years Share some info about your family. Annie Doyle, my wonderful wife of 11 years, is a Literacy Coach at Ervin Elementary with LISD. We have two boys, Jackson (7) and Brooks (4), who attend Waters Elementary School. We are members at Hillside Christian Church and have a great circle of friends there that we enjoy doing life with. When we can get away, we enjoy playing in the creeks at Palo Duro Canyon and hiking in the mountains of Ruidoso. Our kids are just now reaching the age of sports and practices, so we are looking forward and preparing for what lies ahead. We try to support all Texas Tech sports, and with football right around the corner, my family is very excited about our upcoming season.

Join Young Professionals of Lubbock!

Applications Available Today!

Contact Amy Marquez P: (806) 761-7002 | C: (806) 317-0122 Amy.Marquez@lubbockbiz.org

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Lubbock Business Network

Chamber Ambassador Program Ambassador of the Month: Cody Trimble

Congratulations to Cody Trimble, July Ambassador of the Month. Trimble joined the Ambassadors at the end of June and he won the award the first time he was eligible.

Trimble said he became an Ambassador because he had a desire to get involved with the community and was encouraged by his boss, Leslie Kitten, our former Chairwoman, Alona Beesinger and Christye Weld.

“After hearing about all they did I knew it would be something I would really enjoy,” stated Trimble.

When asked what the most rewarding part of the Ambassador program was Trimble said that it is seeing how much people appreciate the Ambassadors.

“Every ribbon cutting and ground breaking I have been to, I could really see the appreciation from the business owners to have so many Ambassadors in attendance. I think it really shows new business owners how supportive the community and the Chamber are,” Trimble stated.

Trimble’s favorite Ambassador event to attend is the ribbon cuttings, more specifically, the non-profit ribbon cuttings.

“It is great to see things like Timmy’s Playroom open up. I like attending things open that will have such a profound effect on the community; seeing the joy of those who work there and the joy of those who will benefit from the opening of these places is a special thing,” said Trimble.

Being an Ambassador is important to Trimble because he believes this program shows the true spirit of Lubbock and West Texas.

“As Ambassadors we go beyond the idea of networking to find more business, but truly have a desire to be a part of a strong, supportive community. To know that we are all rooting for each other’s success because we know it will make a better Lubbock is really special to me,” Trimble said.

Trimble has been the Studio Coordinator for Savant Photography since May and he is responsible for its marketing with a focus on Savant’s online presence.

“I run our social media and website. I also help to prepare for portrait sessions through the creation of unique and dynamic settings. I work to get to know our clients to best cater to their needs. I am also in charge of our photobooth service, FlickerCube,” said Trimble.

Trimble’s favorite event with the Chamber thus far is the Chamber Golf Classic, but he is also on the Hub City BBQ Committee and he is a member of the Young Professionals of Lubbock.

Outside of the Chamber Trimble volunteers with the South Plains Food Bank and he judges a few livestock shows around the country throughout the year. He also enjoys golfing and fishing and he attends Hillside Christian Church.

Again, congratulations to Cody Trimble for earning his first Ambassador of the Month award! We appreciate his dedication to the Lubbock Chamber and the Ambassador program!

Jay Jacobus (L), 2015 Chairman, presenting Cody Trimble (R) with his Ambassador of the Month award.

Ribbon Cuttings & Groundbreakings Sponsored by:

bella Vie Venue and Events 13603 Slide Rd. 14

Caprock Behavioral Solutions 7602 University Ave., Ste. 102

Comfort Keepers 2517 74th St.

Lubbock Business Network

Daisy Dukes 7320 Milwaukee Ave., Ste. 700

Feed Seniors Now benefiting Meals on Wheels

Food King by Lowe’s 8208 Slide Rd.

J Ferg Roofing & Foam

Hospice of the South Plains 4413 82nd St., Unit #135

Hutch Haley Practice Field Lubbock Christian Schools

K Chiropractic 3624 50th St., Ste. D

Mathis Sleep Center 7202 Quaker Ave.

Mattress Inc. 5004 Frankford Ave., Ste. 600

Moonlight Musicals 10th Anniversary

SilverLeaf Communities Model Home

The Playroom Lubbock 6520 University Ave., Ste.5 15

Lubbock Business Network

Welcome New Chamber Members!

Please place this addition in your Chamber Business Directory & Resource Guide Sponsored by:

Briercroft Center/Southstar PM (503) 251-4888 5300 Ave. Q Lubbock, TX 79412 Shopping Center and/or Mall CEO Transportation, Inc. (806) 781-3377

Lubbock, TX

Taxi Service Cross Roads Real Estate Services (806) 777-1977

Lubbock, TX

Real Estate Culligan of Lubbock (806) 792-3341 6024 43rd St. Lubbock, TX 79407 Water Treatment & Purification Flip’s Tavern (806) 701-5130 1406 Ave. Q Lubbock, TX 79401 Restaurant Fox Pest Control (806) 478-0002 Lubbock, TX

Pest Control Great Clips - 82nd & Milwaukee (806) 783-0769 6319 82nd St., Ste. 200 Lubbock, TX 79424 Beauty Salons and/or Barbers

Great Clips - 19th & Quaker (806) 799-1777 1910 Quaker Ave., Ste. 102 Lubbock, TX 79407 Beauty Salons and/or Barbers

MBCO/OEI Engineering (806) 473-8183 1212 13th St. Lubbock, TX 79401 Engineering Services

Great Clips - Kingsgate North (806) 795-2100 4210 82nd St., Ste. 210 Lubbock, TX 79423 Beauty Salons and/or Barbers

The Playroom Lubbock (806) 340-0715 6520 University Ave., Ste.5 Lubbock, TX 79413 Counselor

Great Clips - University (806) 747-3212 601 University Lubbock, TX 79409 Beauty Salons and/or Barbers

Sparx Flooring (806) 785-1236 8004 Indiana Ave., Ste. B4 Lubbock, TX 79423 Carpet, Rugs & Floor Coverings

Independent Agent - Clark Carpenter (806) 771-3756 4601 50th St., Ste. 107A Lubbock, TX 79414 Insurance

Stages of Recovery, Inc. (806) 412-4721 4705 66th St. Lubbock, TX 79414 Substance Abuse, Addiction Information and/or Treatment

Love’s Travel Stops & Country Stores (806) 744-1531 I-27 & Regis St. Lubbock, TX 79403 Convenience Stores Lubbock Professional Firefighters Association, #972 (806) 620-5180 PO Box 64623 Lubbock, TX 79464 Association

Tailgate Express (806) 789-7085 Lubbock, TX Weddings, Parties & Special Events Planning and/ or Catering WestMark Commercial - Kay Ward, CCIM (806) 773-7620 4105 84th St. Lubbock, TX 79423 Real Estate

MAB Insurance Agency (806) 407-3043

Lubbock, TX Insurance Mathis Sleep Center (806) 795-1030 7202 Quaker Ave. Lubbock, TX 79424 Mattresses

Coming Soon...

Online Membership Application Do you know a prospective Chamber Member?

Get them to join now so they can be included in our 2016 Business Directory & Resource Guide!

It’s EASY! Once live, businesses will be able to click the “join now” button on our home page and become a member of the largest business organization in Lubbock!

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