Supported Living team scoop 4 awards at Great British Care Awards

Supported Living team scoop 4 awards at Great British Care Awards regional finals

We are very proud to have won 4 awards at the West Midlands regional final of the Great British Care Awards.

Read all our our winners nominations

MICHELLE

This year, Michelle scooped two awards at the Great British Care Award regional finals. Michelle has spent her entire working life in the care industry.

She started her career as a support worker before taking on management roles at both Sense and Mencap. As a passionate advocate for social inclusion, Michelle was responsible for developing and implementing the Childcare Inclusion Strategy at Dudley Council, leading extended service provision for special schools and PRUs, and managing Family Support services in the borough. Before joining Holmleigh as Director of Operations (her current role) Michelle held senior Business Development roles at Autism West Midlands and Precious Homes.

Michelle has a professional, passionate, and motivated can-do attitude. She has an incredibly strong value base and her unwavering focus on fairness, kindness, generosity, tolerance, and empathy is evident in all that she does.

Despite having a huge role with a lot of responsibility, in which she goes above and beyond, Michelle always puts people first. She has a positive impact on everyone that she meets and I would go so far as to say she leaves a piece of her heart with everyone. She is thoughtful and kind-hearted and goes out of her way to make people feel valued and heard. I recently witnessed her meet someone we support for the first time, very briefly, and chat about football. She was back the very next day with a signed picture of one of the players. By acting fast – and being incredibly thoughtful – Michelle made him feel like the most important person in her world at that moment. What’s more, she does it with a warmth and authenticity that is ever present in all that she does.

As well as her commitment to the people we support, Michelle has a strong belief in fostering a culture of engagement, integrity, fun, openness, and team spiritedness. It is her approach, and her passion for doing the best for people, that motivates her team to give their all.

COX COLEY : OUTSTANDING CONTRIBUTION TO SOCIAL CARE AWARD WINNER AND FRONTLINE LEADER AWARD WINNER

ANNE WEIR : CARE PLANNER AWARD

Ann is always willing to go the extra mile to improve quality for the people we support and our teams. As QA Officer, Ann is forever researching and looking at innovative ways to improve the services we provide. Ann makes it her business to know everything that is up and coming as well as knowing every regulation inside and out. She makes it her mission to make sure the endless guidance and information within social care is shared with our teams. Most importantly, she takes the time to make it easy to understand, read, and put into practice.

Ann is always coming up with creative ideas such as the activity of the month, practice improvement tools, and ways to achieve outstanding. Ann is committed to ensuring that the Quality process is not a stick to beat people with, but that it is a supportive process that acknowledges and celebrates what is going well, as well as what we could do better or differently. Ann always supports managers in a hands-on way to help our teams develop and no matter what she is doing is always willing to drop what she is doing to help others. A true advocate for Holmleigh and the A to our TEAM!

ANNE HOLLAND, SABRINA NASH, AND LESLEY ALLEN – CARE TEAM AWARD WINNERS

Lesley, Sabrina, and Anne make up the operations team at Holmleigh Care, together with Michelle Cox-Coley. There has been a lot of change at Holmleigh in recent years, with a new management structure in place which is committed to driving changes and improvements throughout the organisation. As well as overseeing dayto-day operations, the team is pioneering culture change, driving up quality, and implementing new policies and procedures.

As a team, they are incredibly passionate about their roles and have a real drive and sense of purpose.

As always, the team is driven and committed to getting the best quality of life for those we support, looking at their goals and aspirations, and supporting them to achieve them. They are responsive and supportive of the service managers and their teams, with a real presence in service, offering a hands-on approach and practical support at all times. Their commitment, passion, and ability to communicate well with their teams make them excellent leaders, who motivate and coach their teams to deliver excellent support – with continuous improvement at its heart.

This caring and supportive ethos are also evident within the team itself. Despite having their own areas to cover, each member of the team will make sure that they are present and have all hands on deck to offer support when needed. This demonstrates their awareness of shared team goals, as well as an ability to cooperate on a personal and professional level.

The team is resilient and flexible, ready to handle anything that comes their way. They balance professionalism and commitment to their roles with an unrivaled team culture of engagement, integrity, fun, and openness. Crucially, they also know when to step in and help one another, by sharing resources, offering support, or sharing experience and expertise. A real team spirit!