Disturbance Report Modern service request management
Enjoy greater control, perfect visibility and increased efficiency in handling your service requests Today, email is the method of choice in handling ship-related service requests. Everybody who has to organize service requests by using emails and public folders knows the downsides: Fragmentation of data, loss of information and difficulties with finding the information you urgently need. Disturbance Report lets you focus on handling your service requests, without the hassle of email. Connect your crew on board and ashore over one platform. The Disturbance Report unleashes new potentials of cooperation. Your crew can create standardized service requests which contain detailed information such as grade of importance, attachments and the plan of corrective action. After synchronization
with Cloud Fleet Manager the service requests will be immediately available on the dashboard of your responsible superintendent and corrective actions can be taken quickly. Verify content, assign certain users to solve the request, monitor the progress and communicate with all participants using comments. To change the status simply drag and drop the service requests into different lists. The crew on board will be able to monitor your progress instantly. Since all related changes will be visible for everyone involved, they will benefit from enhanced transparency, data quality and cycle times. The Disturbance Report presents a new way of collaboration between the office and the fleet.
Efficient
Collaborative
Transparent
Integrated
Save costs and time due to efficient service request handling.
Easily exchange information between office and fleet.
Instantly see who is in charge and track the latest changes.
Benefit from the deeply integrated environment provided by CFM.