Service to Others:
Bagel Boy Delivers:
CoB students, alumni, and professors seek out service-learning opportunities around the world
Brendan Dodd â&#x20AC;&#x2122;16 finds sweet success in entrepreneurship
Getting Down to Business: Class of 2016 employment outcomes
Loyola Executive Fall 2015
College of Business | Loyola University New Orleans
College of Business | Loyola University New Orleans
LOYOLA EXECUTIVE FALL 2017 | VOL. 8 | WWW.BUSINESS.LOYNO.EDU
Loyola University New Orleans President The Rev. Kevin Wm. Wildes, S.J., Ph.D. College Of Business Dean William Locander, Ph.D. Associate Dean Angie Hoffer Director, Business Portfolio Program & Internships Kathy Barnett, Ph.D. Development Officer, College of Business Renny Simno Editorial Director Eve Peyton Loyola Executive Designer Reed Creative, LLC University Photographer Kyle Encar Contributors Todd Bacile, Ph.D. Kathy Barnett Mackenzie Becker ’18 Fritz Esker ’00 William Locander Kate McCrery Sarah Ravits
Loyola Executive is published annually for Loyola University New Orleans College of Business alumni and friends. Please address correspondence to: Loyola Executive Office of the Dean 6363 St. Charles Ave., Box 15, New Orleans, LA 70118 News and photographs for possible use in future issues may be submitted by readers. POSTMASTER: Send address changes to: Loyola Executive Loyola University New Orleans 6363 St. Charles Ave., Box 212, New Orleans, LA 70118 Loyola University New Orleans has fully supported and fostered in its educational programs, admissions, employment practices, and in the activities it operates the policy of not discriminating on the basis of age, color, disability, national origin, race, religion, sex/gender, or sexual orientation. This policy is in compliance with all applicable federal regulations and guidelines. To demonstrate our ongoing commitment to the environment, this publication is printed using vegetable-based inks on paper that is certified by the Forest Stewardship Council and comes from responsibly managed forests, with fewer impacts on people and biodiversity.
–Ursula Burns business.loyno.edu
COVER FOCUS 4 At Your Service Living out the Jesuit traditions in the business world By Fritz Esker ’00
FEATURES 8 Googling It The CoB’s electronic marketing class offers certification programs in Google Analytics and AdWords, making students job-ready upon graduation.
10 A Million-Dollar Idea Real funds. Real investment. Real learning.
11 Cracking the Code The CoB’s “code school” aims to fill a much-needed void in New Orleans. By Kate McCrery
12 From Kalamazoo to the Big Easy Dr. Daphne Main, a bean counter who actually counted beans, now encourages an analytical mindset in her students. By Mackenzie Becker ’18
14 Bright Ideas Thanks to Loyola’s Center for Entrepreneurship and Community Development and The Idea Village, the IDEAcorps MBA Consulting Challenge is helping students and startups. By Kate McCrery
From Kalamazoo to the Big Easy
16 And the Winners Are… 2017 CoB Awards Ceremony
19 Special Delivery Brendan Dodd aka Bagel Boy is making entrepreneurship work in the most delicious way. By Sarah Ravits
20 Faculty Research Projects and publications
22 Where Are They Now? 2016 CoB graduates: Where they are employed
24 In Remembrance Mourning the loss of three CoB professors and honoring their legacies
26 2017 CoB Senior Reception 2
Loyola Executive Fall 2017
FROM THE DEAN
from Loyola CoB.
WE LAUNCH ANOTHER YEAR WITH EXCITEMENT, anticipating a productive year in both the university and college. This issue of Loyola Executive features a number of stories about our studentsâ&#x20AC;&#x2122; experiences while in the CoB and after graduation. Technology is upon us, and Professor Todd Bacile is fast at work coaching his classes to take and pass the Google Analytics certificate course (p. 8). See the article about launching a code school this summer under the guidance of Professor Jon Atkinson (p. 11). We just signed another agreement with NASAâ&#x20AC;&#x2122;s Stennis Space Center to work on future initiatives together. CoB students continue to amaze faculty and staff with both their creative spirits and their analytical abilities. See the story of Brendan Dodd, the Bagel Boy (p. 19). His bagels are, in my opinion, the best in the city. This issue ends on both high and sad notes. Sadly, three of our professors have passed since our last issue: Jing Li, Ron Christner, and Howell Lynch (p. 24). Their legacy does live on by featuring many of their students in the photo gallery of our 2017 senior graduation reception (p. 26). By the way, the data are now in for our 2016 graduating class, who report a 90 percent employment rate one year after graduation (p. 22). Kudos to our Business Portfolio Career Services team. Things are good in the CoB thanks to the support of friends and alumni who help us in so many ways. For that, I give you my personal thank you! Cheers,
William B. Locander, Ph.D. College of Business Dean Loyola University New Orleans
S e rvice at your
Living out the Jesuit traditions in the business world
It’s one thing for a university to tell students to serve their communities and the world at large. But it’s far more productive to give those students opportunities to “walk the walk,” to get out in the world and actually help others. That’s exactly what the Loyola University New Orleans College of Business offers through various service programs. BY FRITZ ESKER ’00
Loyola Executive Fall 2017
Service in the Classroom Dr. Jean Meyer teaches accounting classes at Loyola. For her upper-level accounting class, she incorporates service into the course. She gives her students several options to choose from. One is the Good Work Network, which helps small-business owners create their financial books. Many of these businesses are just starting out and do not have the accounting knowledge to create financial statements. The students help them do this so the business owners can see if they are turning a profit. Another option students have chosen is Volunteers of America. There, students help homeless veterans develop financial literacy and understand budgets, savings, and bank accounts. Some students worked with the Uptown Shepherd’s Center, which is a senior citizen center, to help the seniors learn how to recognize fraud (the elderly are common targets for scams and con artists) and hold on to their retirement savings. These are just a few examples, but they form a key component of Meyer’s classes: They give the students hands-on experiences helping others and giving back to their community, a cornerstone of the Jesuit tradition. And it’s all relevant to their coursework.
“I feel like my job is way more than just teaching them accounting,” Meyer says. “They’re at Loyola to become better people. … They have to give back.” Meyer is happy to note that many of her students continue their volunteer work with their organizations even after they finish her class. “As an individual, each student can make a difference,” Meyer says.
Ignacio Volunteer Program Another way Loyola allows its students, staff, and faculty to serve others is through the Ignacio Volunteer Program. It gives international and domestic service immersion opportunities to members of the Loyola community, taking the university’s mission and turning it into tangible action. Christina Morales ’12 (marketing and management), assistant director of graduate programs at the College of Business, participated in the Ignacio Volunteer Program as a student in 2010 and went again this spring to Cape Town, South Africa, for two weeks in May. She was one of two staff members and 10 students of varying majors and years to make the journey. “Immersion” means the volunteers stayed and lived in the community they were working in. They learned about the history of race, poverty, and inequality
Members of the Loyola community, including CoB Professor Kendra Reed, followed in Ignatius of Loyola’s footsteps on the annual pilgrimage to Spain. They went from Bilbao to Barcelona over the course of 11 days.
in South Africa and how the legacy of apartheid, which officially ended in 1991, still affects the country today. Many of South Africa’s black residents still live in dilapidated townships that they were forced into during apartheid. They stayed at and worked in Nazareth House in the heart of Cape Town. The home cares for neglected children and elderly citizens. They also traveled to Sikelela Forever House, which cares for children with HIV who have been orphaned or abandoned, and played with and talked to the kids. Morales says that the trip doesn’t just positively affect the people they help; it affects the volunteers in a good way, too. They realize how lucky they are to have things like food, water, and shelter—all luxuries that most Americans take for granted. “It was very rewarding to see the growth in the students who went,” Morales says.
Baseball Team Immersion in Belize Loyola economics junior Charlie Seiter, an outfielder on the baseball team and a dean’s list student, went on an immersion trip to Belize over the 2016–2017 Christmas break with many of his teammates. The trip lasted 12 days, and the students taught science, math, and writing to children in the village of San José. In the afternoons, they did sports camps with the kids. It all ended with an
“Olympics” for the students on the last day. Seiter thought he might be eased into the teaching work, but he was awake at 4 a.m. the morning after he arrived in Belize to be taken straight to the village and his classroom. He taught children between the ages of 11-13. While it was initially intimidating, Seiter quickly took to his teaching work. “Good students make teaching fun, and these kids wanted to learn,” Seiter says. The trip gave Seiter a broader perspective on his own life and the world around him. He says Americans have a tendency to needlessly complicate their lives, and the simplicity of life in San Jose made that clear to him. The work also taught him that people of different cultures and backgrounds have more in common with each other than many people realize. Finally, he says, the work brought the baseball team closer together. “There’s definitely a stronger bond between the guys who went. … There’s a sense of knowing each other more,” Seiter says.
Ignatius Pilgrimage to Spain Kendra Reed, the Barry and Teresa LeBlanc Professor in Business Ethics, went on the annual pilgrimage to Spain to follow in Ignatius of Loyola’s footsteps (open to all members of the Loyola community). They went from Bilbao to Barcelona, stopping at places along the way like Ignatius’ home in Loyola
and the beautiful shrine in Montserrat. Reed received a thorough education on Ignatius’ spiritual journey and its historical context. One highlight for Reed was getting to spend time in the room where St. Ignatius underwent his spiritual conversion. After receiving devastating injuries to both legs from a cannonball in a war with France, he recuperated in a room in his parents’ castle. His sister-in-law brought him books on the life of Jesus and the lives of other saints. When he was able to leave the room, he exchanged his knight’s clothes for that of a pilgrim. “Being in the room of conversion provoked a profound sense of openness— feeling not only open to vulnerabilities, possibilities, and a deeper connection with God but also the confirmation and desolation of those sharing the room, Mass, prayers, memories, and perhaps the spirit of Ignatius Loyola,” Reed says. Finally, Reed experienced what is a common thread among participants of all of these service programs: lifelong bonds with the people she traveled with. “My biggest surprise grew from the depth, complexity, and compassion of support that developed between the small group of ‘pilgrims’ traveling together, each person with a unique desire or ‘calling’ to enrich her spirituality by experiencing the journey of Ignatius Loyola in community with and for others,” Reed says. “We were able to feel the struggle and the elation of what Ignatius went through. … It was definitely the trip of a lifetime.”
Being in the room of conversion provoked a profound sense of openness—feeling not only open to vulnerabilities, possibilities, and a deeper connection with God but also the confirmation and desolation of those sharing the room, Mass, prayers, memories, and perhaps the spirit of Ignatius Loyola.” —Kendra Reed 6
Loyola Executive Fall 2017
Trips abroad encourage the Jesuit valuesâ&#x20AC;&#x201D;being men and women with and for others, finding God in all things, understanding the world from a global perspective. They also create lifelong bonds among the participants.
The CoB’s electronic marketing class offers certification programs in Google Analytics and AdWords, making students job-ready upon graduation.
There are always those parts of the college experience. Notes. Lectures. PowerPoint. Tests.
Google Analytics is the most widely used analytics software on the Internet. Google AdWords is an advertising service offered by Google for businesses wanting to display ads on Google and its network of sites.
Loyola Executive Fall 2017
But the Loyola University College of Business is doing things a little differently, making the classroom a part of the real world—and making tests something that can get your career started before you even graduate. Marketing majors at the College of Business are now becoming careerready from the comfort of their classrooms by earning certifications in Google Analytics and Google AdWords. The certification process is part of Dr. Todd Bacile’s curriculum in his electronic marketing course, an idea that came from a simple visit to a local ad agency. When Bacile asked the agency what skills they were looking for in potential employees, the marketing executive answered clearly and concisely: “I need and will hire people certified in Google Analytics and AdWords.” Bacile immediately got certified in both areas himself and rebuilt his electronic marketing course to familiarize students with these Google tools—and to prepare them to pass the certification exams offered by Google. And the course is working—to date, dozens of his students have successfully earned at least one certification from Google. Recent alumnus Kevin Stanley ’16 (marketing) says he wasn’t one of those students who entered college with an exact idea of what he wanted to do upon graduation. Instead, he says, he found his calling at the beginning of his senior year in the electronic marketing course. “The skills and knowledge I learned from that course opened the door for me,” Stanley says. “I was able to get an internship at an established ad agency while in school, which then turned into a full-time offer upon graduation. I now
work as SEM [search engine marketing] director for the agency.” Not surprisingly, given the results, Bacile was the recipient of the 2017 Loyola Faculty Senate Teaching Award for his inclusion of Google certification within his e-marketing course. Google Analytics is the most widely used analytics software on the Internet. Its reports can display basic information like the number of site visits and clicks, as well as more advanced, detailed information like funnel visitation, custom visitor segmentation, e-commerce sales activity, revenue tracking, and more. Google AdWords is an advertising service offered by Google for businesses wanting to display ads on Google and its network of sites. AdWords enables businesses to easily and quickly create ads, set budgets, track costs, and monitor various metrics to determine the most effective ad placement and performance. For those who use both and especially for those certified, Google Analytics is seamlessly integrated with Google AdWords. In Bacile’s class, students use Analytics to analyze real web traffic and e-commerce sales data, becoming familiar with both the platform and the types of data they’ll encounter in the real world. This hands-on application creates the engaging experiential learning environment the College of Business is known for. Feedback has been immensely positive from both students and the agencies hiring them. The end results of Bacile’s efforts show where it matters: Students are being hired for internships and full-time positions in the growing field of digital marketing. And that’s data we’re happy to analyze.
The skills and knowledge I learned from that course opened the door for me. â&#x20AC;&#x201D;Kevin Stanley â&#x20AC;&#x2122;16
Above all else, the student-managed fund taught me how to work in a team. …In the team-environment structure of this class, you have to be willing to challenge your own biases and admit when someone else has a
more compelling idea.
A Million-Dollar Idea Real funds. Real investment. Real learning. Ever wonder what it would be like to have $1.1 million to invest—before you’ve even graduated college? Finance students in Loyola’s College of Business do just that. Since 2009 the student-managed investment fund class has given students the opportunity to invest real dollars in real-time trading. Expanding students’ knowledge and skill set, the class allows students to explore the investment process and gain experience that better positions them in the job market. Limited to 15 students, the class was created by the late Dr. Ron Christner (see p. 24). Now under the direction of Dr. Mehmet Dicle, the class continues to hit its mark, starting the spring 2017 semester below $600,000 and finishing at about $630,000. (The remainder of the $1.1 million is invested in a CD.) Dicle starts each semester having students review and update the fund’s investment objectives. Students are then responsible
Loyola Executive Fall 2017
for evaluating and analyzing an alreadyexisting investment and proposing and arguing for one new investment for the fund. That investment must be agreed to by the class before purchase. The ability to convince your peers your investment idea is a good one is a skill that students who have previously taken the class value. As alumnus Eric Bonhagen ’15 (accounting and finance) points out: “Above all else, the studentmanaged fund taught me how to work in a team. You can ask 10 people what they think of a particular stock, and you’ll get 10 different answers. In the teamenvironment structure of this class, you have to be willing to challenge your own biases and admit when someone else has a more compelling idea.” Throughout the semester, students are responsible for evaluating the fund’s options (derivative securities) for the portfolio and individual securities as well as news and analyst reports that relate to
the portfolio and investments—not your average day in a college classroom. Dicle has added to the learning experience this year by putting together a Facebook group (restricted to current and past students of the class). This group allows for sharing of analysis/ evaluation, news, comments, and discussion on current and possible investments by current students and alumni. Dicle says that alumni who work in the industry have been a significant resource for his current students. Recent graduate Valentin Riebesell ’17 (finance, economics, and accounting) says the class allowed him to put skills learned in prior classes into application: “This class deepened my understanding of actual market dynamics and how to manage a portfolio for optimization. Having a professor with work experience in the finance field guiding the discussion is an invaluable resource, as well.”
Cracking the Code BY KATE M C CRERY
Furthermore, jobs in software development can give students the creative freedom and problem-solving opportunities they are looking for in potential career paths. “Coding is [incredibly creative],” Philbois says. “When I think of a project, I think of all the things I can do, list them, then I actually get to do them. ... There are no predetermined answers for anything. Every problem has mathematically infinite solutions.” On Fridays, students either have a guest lecture from New Orleans-based entrepreneurs who have built app-based services or they take part in site visits with local tech firms. Companies have included medium- to large-size firms such as Lucid, TurboSquid, Civic Source, LookFar, GE Digital, and others. Students have met the company’s teams, toured the workplaces, heard from top executives, and had the opportunity to ask questions related to potential career paths in tech. The CECD aims to expand the program next year from this summer’s initial cohort of nine students to 15 or more students from universities across Louisiana. “What I wanted to learn, since I come from a business background, is to find out how businesses work, what the actual positions there are, how they organize themselves, and who their clients are,” Philbois says. “It’s one thing to like to code; it’s another thing to want to work in coding. I wanted to see if I would fit into one of these places, and now I’m pretty sure I will.” business.loyno.edu
DR. DAPHNE MAIN PROFILE
Dr. Daphne Main, a bean counter who actually counted beans, now encourages an analytical mindset in her students. BY MACKENZIE BECKER â&#x20AC;&#x2122;18
Loyola Executive Fall 2017
Dr. Daphne Main followed a somewhat untraditional path to become a member of the accounting faculty in the College of Business in 2008—and we’re glad she did. Her passion has continually had a positive influence on the lives of her students as she helps them uncover the stories hidden behind the numbers that they work with. When you lay out the timeline of Main’s pursuits, it seems like she’s always had a passion for life’s unique little details. After receiving her B.S. in botany from the University of Vermont’s College of Agriculture and Life Sciences, she worked part-time as a bookkeeper. After graduation, she worked for the Federal Grain Inspection Service (part of the USDA) in Oregon, grading dried beans, peas, wheat, corn, and hops. From there, she moved on to manage a natural fiber fabric and dry goods cooperative in Madison, Wis. After that experience, Main thought she would like to go into small-business advising and earned her M.Acc. at Western Michigan University in Kalamazoo. But after completing her master’s, she accepted a job teaching principles of accounting at Western Michigan University. Main now urges her students to tutor for the principles of accounting course, as she says her experience teaching that course as a graduate student was the best preparation for the CPA exam. She taught there for three years before completing her Ph.D. in accounting from the Ohio State University. Throughout her career,
she has taught at the University of Maryland at College Park, University of New Orleans, and Salem State College (now University). But in 2008 she made it here, to Loyola, and has since become a true example of our eclectic, talented faculty community. She believes that numbers tell stories— that, for instance, you could see the decline of Sears as early as 2010 if you looked at the trend of its profits and losses and disappearing cash flows from operations. And she teaches her students to unearth those stories, as well. Additionally, Main serves as the faculty adviser for Loyola’s chapter of
...with a background in accounting, no one can easily fool you about what is really going on in a business. —Dr. Daphne Main
Beta Alpha Psi, the national financial professionals honor society. The chapter brings in speakers from CPA firms (local, regional, and national); financial services and analysis; and banking in order to provide students with important information that they need to succeed beyond the lecture hall. Main also has published papers on behavioral decision-making and various risk-mitigation techniques. All of the professors in the Accounting Department—Dr. Jean Meyer, Sarah Thorrick, and Main—strive to help students find jobs after graduation. And they succeed: The Accounting Department works closely with the Business Portfolio Program to assist students in finding internships and job opportunities, and 100 percent of the department’s graduates find employment or go on to graduate school. And unsurprisingly, Main encourages students to explore other interests alongside accounting and vice versa. “We have had students who doublemajor in accounting and jazz piano or music industry and pre-med, as well as finance, marketing, and international business,” Main says. Indeed, she says that musicians make especially good accountants because they must be able to focus on the tiniest details while also combining those details into a coherent big picture. Main is a valued part of our Loyola community, and she’s noticed herself that this place emphasizes the importance of coming together. “It does seem our accounting majors feel pretty tightly bound with Loyola!” she says. And so too does she seem tightly bound with Loyola, where she helps our students learn the skills they need in order to have successful journeys of their own. “I do like to tell students a little bit about my background to show them that what you start out in may not end up being what you actually do and that with a background in accounting, no one can easily fool you about what is really going on in a business,” she says.
Thanks to Loyolaâ&#x20AC;&#x2122;s Center for Entrepreneurship and Community Development and The Idea Village, the IDEAcorps MBA Consulting Challenge is helping MBA students and startups. BY KATE MCCRERY
Loyola Executive Fall 2017
In 2015, the Loyola Center for Entrepreneurship and Community Development revitalized the annual IDEAcorps MBA Consulting Challenge in partnership with local entrepreneurship organization The Idea Village, and the impact of the competition on New Orleans has been rapidly gaining momentum ever since. Launched in 2006 by The Idea Village as a founding part of New Orleans Entrepreneur Week, the IDEAcorps competition brings together MBA teams from across the South, pairs them with a local startup entrepreneur, and challenges them to see how far they can “move the needle” and develop the company in four days. “IDEAcorps is a nationally unique competition that yields stronger local startups and more experienced, innovative, and battle-tested MBAs,” Jon Atkinson, founding director of Loyola’s Center for Entrepreneurship and Community Development, says. “We have also partnered with local incubator Landing Zone and New Orleans angel investment group NO/LA Angel Network to deliver a unique, professional, and curated experiential learning opportunity that we hope will forge lasting connections between elite MBAs and our local entrepreneurial ecosystem.” Over an intensive four-day weekend, teams identify a problem their entrepreneur is facing, develop a solution, validate that solution through customer interviews and/or market research, and then present the entrepreneur with a plan he or she can implement immediately. The competition concludes in a culminating event during which teams present to a panel of judges the solutions they have developed for their entrepreneurs. The judges, who are drawn from the New Orleans business and investment communities, select the winning team according to which solution has “moved the needle” most and created the most significant impact for the entrepreneur—a crucial outcome of the competition, as part of the competition’s mission is to catalyze growth within the New Orleans ecosystem. “I was able to accomplish a tremendous amount in a very short period of time that would have taken me a month or longer
to figure out alone,” says Richard Carthon, a 2017 IDEAcorps entrepreneur who founded a social calendar management app called FollowMyCal. “My team [of Louisiana State University MBA students] helped me realize that I should go after organizations first as opposed to businesses and individual users. ... This new focus has ultimately opened more doors to other opportunities that I did not initially realize my platform could service.”
State University’s 2017 team, adds: “The whole experience was exhilarating. This is the most I have personally learned in a span of 72 hours.” In the past year, the IDEAcorps competition has doubled the number of MBA teams hosted throughout the weekend (from three to six) and the number of participating entrepreneurs (also from three to six). The 2017 participating teams hailed from LSU, Loyola University, Mississippi State,
I was able to accomplish a tremendous amount in a very short period of time that would have taken me a month or longer to figure out alone. —Richard Carthon, IDEAcorps entrepreneur The IDEAcorps competition is different than the typical business case competition in one crucial aspect: Instead of working with a hypothetical company, IDEAcorps gives MBA students the exclusive chance to “test drive” a startup, apply their skills in a real-world context, and have both immediate and long-term effects on a high-potential business in New Orleans. Steven Goyne, the leader of LSU’s 2016 team, commented on the immense value of being able to work with an existing local business: “The reality of the study of business as an academic discipline is that experiential learning is an absolute necessity. IDEAcorps provides that and more, including networking opportunities with one of the strongest communities of entrepreneurs and investors in the nation.” Rahul Gopal, the leader of Mississippi
Tulane University, the University of Alabama, and the University of Virginia’s Darden Business School. “The UVA Darden [MBA] team became our family over that weekend,” Nic Rock, another 2017 IDEAcorps entrepreneur and co-founder of an e-commerce marketplace for event planners, says. “They worked so hard to give us the tools that would really have an immediate impact on Magic Bank, including working on the deliverables they promised to deliver on the Sunday after the program was over.” On the team’s sustained relationship with Magic Bank after the competition, she adds: “We are still in contact with all of them months later, and they really do want to see Magic Bank succeed. It was awesome that the impact was made both on the business as well as on us personally.”
The next IDEAcorps competition is tentatively set for March 15–19, 2018, which will be followed by New Orleans Entrepreneur Week. business.loyno.edu
2017 COB AWARDS CEREMONY
AND THE WINNERS ARE... 1 2
Loyola Executive Fall 2017
Recent finance grad Steven Li ’17 receives the Alumni Association Graduation Award from CoB alumna Ruth Katz ’82.
Dean William Locander awards the Joseph A. Butt Memorial Scholarship to marketing major Ethan Germann.
Greg Booth ’06 gives accounting student Malon Thompson one of two scholarships awarded from the New Orleans Chapter of the Louisiana Certified Public Accountants Education Foundation.
The George Farr Memorial scholarship goes to accounting and finance major George Fourmaux.
Economics and finance major Dave Thomas receives the Richard Drew Memorial Scholarship from Richard Wilkie.
The Delta Sigma Pi Professional Fraternity Scholarship Key Award goes to accounting and finance grad Alex Stelpflug ’16.
5 3 4
2017 COB AWARDS CEREMONY 7
Merritt Baria, marketing and psychology major, won the Delta Sigma Pi Outstanding Member Award.
Megan Manning, MBA ’17, received the G. Ralph Smith Award as the Outstanding Master of Business Administration Graduate, awarded by Director of Graduate Programs Ashley Francis.
Marketing major Ellen Egitton ’17 was one of two recipients of the John X. Wegmann Award for the Outstanding Baccalaureate Graduate. Alex Stelpflug was the co-recipient.
Accounting and finance grad Carolina Arias ’17 received the Jesse Barfield Award for the Outstanding Accounting Graduate.
Juli Smith ’17 was awarded the Joseph Ganitsky/World Trade Center Award for Outstanding International Business Graduate.
Loyola Executive Fall 2017
BRENDAN DODD PROFILE
special delivery Brendan Dodd aka BAGEL BOY is making entrepreneurship work in the most delicious way. BY SARAH RAVITS
Nationwide, people might be shying away from carbs, but here in New Orleans, Brendan Dodd ’16 (marketing) is building a business around bringing bagels right to your door.
Bagel Boy, his online business, offers next-day delivery of handmade bagels from a rapidly expanding menu, along with a variety of sweet and savory spreads. “Here in New Orleans, there aren’t many bagel shops, and there are none that deliver,” he says. “Actually, a bagel delivery shop doesn’t exist at all anywhere to my knowledge. So people can order through my website, www.bagelboynola.com.” Among the high-quality homemade bagel flavors, including onion, garlic, poppy seed, and sesame, Dodd also provides customized items. “If you wanted a black, red, and blue bagel, I could do that,” he says. (Another hit were his purple, green, and gold bagels, a Carnival season special that reflected the traditional colors associated with the celebration.)
The St. Louis native says the chance to attend Loyola University on an academic scholarship (and live in New Orleans!) was an opportunity he couldn’t pass up. While completing his undergraduate studies, he worked at a local bagel shop. At the end of the day, the owners would throw away the bagels that didn’t sell. Dodd found this wasteful, and he knew that there were plenty of people, especially college students like himself, who wouldn’t turn down the opportunity for free food. “I delivered them through New Orleans for free via the Tulane classifieds,” he says. “People naturally started calling me Bagel Boy, and the rest is history.” The young entrepreneur admits that his business model is unique and getting it off the ground has not been without challenges. But his tenacity and the values he learned while attending Loyola helped him persevere and launch the official business.
Dodd says his education at Loyola taught him to follow his dreams. “There [was] a lot of discovery,” he says. “Going to Loyola definitely taught me to value what’s important and to work hard at whatever that is. Doing what I am now, I feel as if Loyola has prepared me for this moment.” Unsurprisingly, Bagel Boy—as in, the owner and the business—has been well-received. “I get recognized every now and then, and I think it’s the coolest thing!” he says. “My mom loves what I’m doing as well, so as long as she likes it, there isn’t much more I could ask for.” The reception has been astounding, he adds. “And this is only the beginning! Bagel Boy has a lot more plans for the future, and hopefully a physical location will be in the works by New Year’s Day 2018.” To find out more, order merchandise, or facilitate a bagel delivery, visit
Projects and Publications
Professor of Management Ph.D., Columbia University; B.A., The University of Pennsylvania
Professor Nicholas Capaldi is the Legendre-Soulé Distinguished Chair in Business Ethics at Loyola University New Orleans. He also serves as director of the Center for Spiritual Capital at Loyola. Professor Capaldi is the co-founder, president, and CEO of the Global Corporate Governance Institute, which sponsors international conferences (London, U.K., 2014; Nanjing, China, 2015; Cologne, Germany, 2016; Perth, Australia, 2017; Santander, Spain, 2018) of scholars focused on corporate social responsibility and publishes its annual proceedings with Springer. He taught previously at the University of Tulsa, where he was McFarlin Research Professor of Law; Columbia University; Queens College, City University of New York; the United States Military Academy at West Point, and the National University of Singapore.
His principal research and teaching interest is in public policy and its intersection with political science, philosophy, law, religion, and economics. His latest publications include the critically acclaimed book Liberty vs. Equality in Political Economy: From Locke and Rousseau to the Present (Elgar, 2016) and “A Critique of Pope Francis’s Laudato si’” (Seattle Law Review, 2017). He is currently under contract and working on his next book, The Liberal Understanding of the Rule of Law (MacMillan).
Loyola LoyolaExecutive ExecutiveFall Fall2017 2017
Assistant Professor of Management Ph.D., Boston College; M.S.O.S., Boston College; B.B.A., University of Miami Assistant Professor of Management Felipe Massa is the inaugural holder of the Thomas H. and Catherine B. Kloor Distinguished Professorship in Entrepreneurship. His work investigates the formation of new organizations, communities, and fields. His focus is on the efforts of entrepreneurs as they adapt concepts from old domains to new ones, associate previously unrelated ideas from different social worlds, and balance the groundbreaking with the appropriate in the creation of novel products and services. His work highlights these activities in different contexts ranging from the field of architecture to wineries in Ontario to online communities.
In his recent study of the Ontario wine region, Massa shows how wineries design and deploy rituals designed to convert wine drinkers, critics, and even regulators into devoted evangelists for the region. His study reveals the complex process underlying how the wineries go about developing rituals that translate emerging practices into inspiring emotional experiences. Findings suggest that if properly crafted, rituals can not only create dedication within organizational boundaries but also inspire people who are not paid employees to act as conduits through which emerging practices spread. In another study, Massa examined how an online community transitioned from being a small gathering of contributors focused on recreation to becoming a community of trolls, activists, and hackers incubating myriad social projects. Findings reveal that the interplay of digital technology and a culture of transgression supported experimentation that made the online community both resilient when facing internal and external threats and innovative. His publications include “Emotions Uncorked: Inspiring Evangelism for the Emerging Practice of Cool-Climate Winemaking in Ontario” in Academy of Management Journal and “Guardians of the Internet: Building and Sustaining the Anonymous Online Community” for Organization Studies.
Assistant Professor of Marketing Ph.D., Florida State University; M.B.A., Mississippi State University; B.S., Wayne State University Dr. Todd Bacile is the Clifton A. Morvant Distinguished Professor in Business. His research is currently focusing on online customer complaining and customer service initiatives offered by firms via the Internet and social media. This focus is part of his examination of the changes taking place in marketing application and strategy when moving from traditional marketing channels and experiences to emerging technology-driven resources. Related theoretical areas include online incivility, deindividuation theory, the perceptions of justice framework, service failure and recovery, and consumers as co-producers and co-creators of value.
Bacile has submitted his latest project to the top digital marketing journal in his field, The Journal of Interactive Marketing. This project examines how online incivility has detrimental effects to companies. More specifically, some customers attack other customers with uncivil and rude comments in response to online complaints made to a firm via its official social media channel. His findings show that customers view a firm’s official social media page as a viable customer service environment. Similar to offline service environments (e.g., in a retail store), customers have expectations that a company will attempt to maintain norms of fair and appropriate behavior between customers on a firm’s social media page. His research goes on to show that a firm that fails to attempt to address uncivil comments between customers will be viewed negatively. His recent publications include “All Online Complaints Are Not Created Equal: Corporate Social Media Pages as Customer Service Channels” from Creating Marketing Magic and Innovative Future Marketing Trends (Springer).
Associate Professor of Management Ph.D., University of Georgia; M.B.A., State University of New York at Binghamton; B.B.A., Loyola College in Maryland Dr. Frankie Weinberg’s research centers on developing a better understanding of the psychological mechanisms that improve the outcomes of interpersonal relationships at work. His areas of expertise include leadership; team and organizational knowledge-sharing; designing, implementing, and analyzing mentoring and coaching programs; maximizing the benefits of workplace diversity; gaining social capital through social networks; improving teamwork processes; and scale development. Weinberg is presently collaborating with colleagues at Virginia Commonwealth University, University of West Virginia, Auburn University, Louisiana State University, SUNY Buffalo, and Lean Project Consulting on several research projects. One set of studies explains the social processes that contribute to team performance and attributions of leadership and mentoring; a second set examines relationships between and among deep-level diversity, communication styles, and career and organizational success; and a third project involves temporally mapping the field of applied psychology research through the application of social networks analysis. His recent publications include “When Managers Become Leaders: The Role of Manager Network Centralities, Social Power, and Follower Perception of Leadership” in The Leadership Quarterly and “Gender as a Deep-Level, Communicated, and Interactional Construct: Implications for Leaders, Subordinates, and Teammates” from Leading Diversity in the 21st Century (Information Age Publishing).
Associate Professor of Accounting Ph.D., The Ohio State University; M.S., Western Michigan University; B.S., University of Vermont
Dr. Daphne Main’s research touches upon various areas of business risk mitigation, including the use of derivatives to protect against changes in foreign currency exchange rates. She also has
examined the impact of supposedly irrelevant factors, such as framing of the decision question and the impact of sunk costs, on decisionmaking by auditors and managers. Her recent publications include the forthcoming “Will Your Energy Business Survive the Next Pandemic?” in Oil, Gas, & Energy Quarterly and “Market Reaction to Reducing Reporting Risk: Designating Foreign Currency Forward Contracts as Cash Flow Hedges” in The International Journal of Finance.
John Arthur Chapman, Acct The Sisung Group New Orleans, LA Brittany Trosclair, Acct KPMG New Orleans, LA Yasmine Johnson, Acct Carr, Riggs, & Ingram New Orleans, LA Stephen Cooper, Acct Waycrosse, Inc. Minneapolis, MN Divya Samtani, Acct Robert Logreco, CPA Metairie, LA Katherine Cruz, Acct Caesars Entertainment New Orleans, LA Zachary Rooney, Acct Dixon Hughes Goodman Atlanta, GA Linda Arellano-Rivera, Acct Postlethwaite and Netterville Metairie, LA Alexander Arruebarrena, Acct Stone Pigman Walther Wittmann New Orleans, LA Yen Vo, Acct Sharp & Co Associates New Orleans, LA Ashleigh Castin, Acct Postlethwaite and Netterville Metairie, LA Paul DiMarco, Acct Ernst & Young New Orleans, LA Alejandra Stelpflug, Acct Ernst & Young California Megan McAndrews, Econ WDSU/NBC New Orleans New Orleans, LA Adam Johnson, Econ Nigel Frank International New York, NY John Romanach, Econ Signature Consultants San Francisco, CA Daniel Coville, Econ United States Army Nathaniel Ryther, Econ KMG Consultants Minneapolis, MN Daniel Bulka, Econ Kuehne + Nagel Miami, FL Austin Hummel, Econ Hubcap Heaven and Wheels New Orleans, LA Eric Jurgeson, Econ Associate Beauty Brands Lenexa, KS James Sheppard, Econ Group 1 Automotive Harvey, LA Pablo Vallarino, Econ Banco General Panama City, Panama Richard Fast, Econ Cameron College New Orleans, LA John Rose, Fin Yahoo Sunnyvale, CA Austin Roark, Fin New Orleans Pelicans New Orleans, LA Robert Coutts Jr., Fin Ernst & Young Dallas, TX Mason Ibert, Fin Morgan Stanley Baton Rouge, LA Harrison Lempriere, Fin Deloitte New York, NY Enrique Goldin, Fin New Orleans BioFund New Orleans, LA Ann Rice, Fin Theory New York, NY Claudia Villegas, Fin Dorsey Development Companies New Orleans, LA Layan Chokr, Fin JP Morgan Chase New Orleans, LA Daniel Weir, Fin Ahlstedt Drywall Metairie, LA Maxwell Blumenfeld, Fin DSW Homes Baton Rouge, LA Robert Hoffman, Fin Iberia Bank New Orleans, LA Sawyer Mittelstaedt, Fin Tribal Healthy Homes Network Bellevue, WA Luis Acuna, Fin Puma Energy Puerto Rico Endia Bush, Fin Northwestern Mutual New Orleans, LA Nancy Thai, Fin Edward Jones Tempe, AZ Alexandra Gonzalez-Zabala, Fin Aster & Evergreen New Orleans, LA Arturo Vijil, Fin New York Life Insurance New Orleans, LA Dyllon Basiloy, Fin Pogue Construction McKinney, TX Cristian Izquierdo, Fin Edward Jones Location TBD Rodolfo Robles, Intl Bus International Coffee Corp Metairie, LA Ernesto Caro, Intl Bus Cintas Corp New Orleans, LA Mary Beth Brungardt, Intl Bus Converse International School of Languages Los Angeles, CA LaMicha Jackson, Intl Bus SIVE TRIO Upward Bound Houston, TX Chad Miltenberger, Intl Bus CH Robinson Metairie, LA Santiago Sosa, Intl Bus Produbanco - Grupo Promerica Nicaragua Jose Pinedo, Intl Bus Janus Capital Group Glendale, CO Cindy-Thao Tran, Intl Bus Fresenius Medical Care Metairie, LA Natasha Jensen, Intl Bus Studio LX Miami, FL Bethany Washington, Intl Bus Girl Scouts of America Louisiana East New Orleans, LA Vanessa Murillo, Intl Bus Metro Gov’t.–Nashville and Davidson County Nashville, TN
Gabriel Moscoso, Intl Bus State Farm Metairie, LA Meaghan McCormack, Mgt Goldman Sachs 10,000 Small Businesses New Orleans, LA Ryan Stanford, Mgt Media Audits International Englewood, CO Joelle Ousley, Mgt Brown and Crouppen Law Firm St. Louis, MO Nicole Cerniglia, Mgt Premier Properties Northshore Mandeville, LA Devin Stephens, Mgt Brown-Forman Corporation Louisville, KY Julia Sweeney, Mgt Citizens Financial Group Boston, MA Gabriela de los Reyes, Mgt Fortune International Realty Miami, FL Katherine Hamilton, Mgt Theta Phi Alpha Various James Bock, Mgt TSA Boston, MA Marley Baham, Mgt Mardi Gras World New Orleans, LA Elizabeth Reinecke, Mgt UNM Clinical & Translational Science Ctr. Albuquerque, NM Mariangela Pena, Mgt Grupo Vanguardia S. de R.L. Honduras William Blanck, Mgt AA Uniform Miami, FL Laura Pontikes, Mgt Satterfield & Pontikes Construction Houston, TX Erika Korndoerfer, Mgt Pontchartrain Hotel New Orleans, LA Lily Wang, Mktg IBM Baton Rouge, LA Blanca Taurel, Mktg Live and Invest Overseas Panama City, Panama Adam Stelly, Mktg Nissan of Lake Charles Lake Charles, LA Alisha Bell, Mktg WWL-TV New Orleans, LA Stephanie Bazer, Mktg East Village Social Club New Orleans, LA Bentlie Logan, Mktg AmaWaterways River Cruises Calabasas, CA Kevin Stanley, Mktg Velocity Agency Metairie, LA Eduardo Ruiz, Mktg Porsche Corp Miami, FL Etashate Hollins, Mktg Harrah’s New Orleans, LA Jalyn Nelson, Mktg The Recording Academy— 59th Grammys Los Angeles, CA Tai Teamer, Mktg New Orleans Ballet Association New Orleans, LA Maria Todd, Mktg Ashford Advisors Atlanta, GA Shannon Kelly, Mktg Society of Louisiana CPA New Orleans, LA Shanice Yorke, Mktg Toured New Orleans, LA Lawrence Acosta, Mktg AA Oceanfront Rentals and Sales Maui, HI Laura Garcia, Mktg Christensen Commercial Real Estate Puerto Rico Nikki Piazza, Mktg N.O. Customer Tourism Production New Orleans, LA Cassidy Abbott, Mktg Georgetown Events Washington, D.C. Daniel Pappas, Mktg Cedar Mill Chicago, IL Thomas Townsley, Mktg Critical Mass Accounts at Nissan Nashville, TN Juan Vizcaino, Mktg zlien New Orleans, LA Felipe Aspiazu, Mktg Burger King Corp Miami, FL Cameron Blasi, Mktg Meltwater New York, NY Melissa Messler, Mktg Shiraz Events Miami, FL Patrick Upton-Pearson, Mktg Dan Burkhart Insurance New Orleans, LA
Students who continued on to graduate school: Daniel Posway, Acct University of Notre Dame MAcct Emily Tastet, Econ Louisiana State University JD Philip Mayer, Econ Loyola University New Orleans JD Jessica O’Brien, Econ West Texas A&M University MS Fin/Econ Abram White, Intl Bus Western New England University JD Miguel Arias, Intl Bus University of Miami JD Alexandra Thayer, Mgt Florida State University MStat
Ron’s legacy with our CoB graduates will be decades-long. He taught his students to analyze and think from a real-world perspective. He gave
I know they will cherish as their careers progress. Thanks to you, Ron, for all you did for our students.
them a gift
Mourning the loss of three CoB professors and honoring their legacies DR. RON CHRISTNER TAUGHT UNDERGRADUATE AND GRADUATE FINANCE CLASSES at Loyola for almost 40 years. Originally from Chicago, he earned his undergraduate degree in economics at Benedictine University and his M.S. and Ph.D. in finance from the University of Minnesota. He held multiple professorships in risk and insurance as well as investments during his tenure. Christner combined his love of travel and scholarly work by teaching abroad for Loyola in Brussels; did invited lectures at Peking University in Beijing; accepted a Fulbright professorship at the faculty of economics in Zagreb, Croatia; and taught semesters at Regents College in London and the CIMBA consortium of U.S. universities in Paderno del Grappa, Italy, near Venice. Given his experience and expertise, it is not surprising that he served as an expert witness on many security arbitration cases over the years.
Loyola Executive Fall 2017
He loved fast sports cars, international travel, great red wine, and food from everywhere. He and his wife, Bonnie, planted a vineyard together in Sonoma, Calif., in 2000 and produced highly rated, award-winning California red wine, C Squared Merlot, starting in 2004. Dean William Locander’s perspective highlights Christner’s work and impact on the many students he taught over the years: “Ron’s legacy with our CoB graduates will be decades-long. He taught his students to analyze and think from a real-world perspective. He gave them a gift I know they will cherish as their careers progress. Thanks to you, Ron, for all you did for our students.” A contribution in memory of Dr. Christner may be made to the Dr. Ronald Christner Scholarship Fund in the College of Business, 7214 St. Charles Ave., Campus Box 909, New Orleans, LA, 70118.
DR. HOWELL LYNCH HAILED FROM PULASKI, TENN., and spent career time both in the military and higher education. Dr. Daphne Main of Loyola’s College of Business describes her much-respected accounting colleague as the quintessential courtly Southern gentleman with a rapier dry wit, always willing to help students and faculty with tax issues—he was even known to prepare students’ tax returns for free. Before coming to Loyola in 2014, Lynch was the chair of the Accounting Department at Lamar University in Beaumont, Texas. In 1970, shortly after graduating from Battle Ground Academy in Franklin, Tenn., and before starting his career in accounting, Howell enlisted with the United States Marine Corps. During five years of service, he spent a year studying Russian at the Defense Language Institute and was deployed for 18 months to Misawa, Japan, where he was a radio/telephone intercept operator. After leaving the service, he earned his accounting degree at Middle Tennessee State University, an M.Acc. at the University of Texas at Austin, and a Ph.D. in tax accounting at Texas A&M. He taught accounting until his retirement in 2016. In addition to faculty appointments at Loyola and Lamar, he taught at the University of New Orleans. Dr. Main visited with Lynch shortly before his passing. He told her he wished he could have continued teaching as he so missed his students—as they miss him.
The quintessential courtly Southern gentleman with a rapier dry wit, always willing to help students and faculty
he was even known to prepare students’ tax returns for free.
with tax issues—
She held high standards for student learning, faith-filled living, and…desserts. Li was known for inviting others to meet for dessert—not to share a
everyone to have their own dessert to share.
dessert but for
DR. JING LI STARTED AT LOYOLA UNIVERSITY IN 1996 and continued teaching until her retirement in 2015. From China, Li received her B.S. in mathematics from Fudan University in Shanghai; an M.S. in industrial engineering at Zhejiang University, also in China; and her Ph.D. in business from Oklahoma State University. Her area of scholarly research and teaching was in production and operations management. Over the years Li taught both graduate and undergraduate classes in production and operations management, contemporary decisionmaking, global supply chain management, and quantitative analysis for process improvement, among others. Her former students describe a professor who was always willing to meet with students to help them better understand and learn the material—coaching them through complex topics. Megan Bourg ’11 (management) reflected: “Dr. Li taught a subject in which most students struggle, which made her persistent, positive attitude critical to students’ success. The material from her courses has been critical to my realworld business effectiveness and efficiency.” Those she worked with remember a caring and dedicated individual who served with her
colleagues on many university committees. “Dr. Li bravely and with great professional poise expressed her opinion on college and university matters, even when going against the opinions of others,” says Loyola’s Dr. Kendra Reed. “Her actions both inside the classroom and out embodied the whole-person approach of Jesuit teachings.” She held high standards for student learning, faith-filled living, and … desserts. Li was known for inviting others to meet for dessert—not to share a dessert but for everyone to have their own dessert to share. Li spent her summers in California with her husband and two children. Shortly before her retirement, her daughter and son-in-law welcomed Li’s first grandchild— a granddaughter—of whom she was of course very proud.
with Grads, Family, & Friends
1. Dynna Schutz of Puerto Rico celebrates with her parents. 2. Chelsey Izegbu with her very proud parents who traveled from Houston for the festivities. 3. CoB graduate Valentin Riebesell and his dad pose for a pic before their trip home to Germany.
Loyola Executive Fall 2017
4. Graduates Julchen Narwark, center, and AJ Schneller, second from right, enjoyed having their family and friends to celebrate. 5. Juli Smith, surrounded by her family, is all smiles. 6. MBA Christina Morales, second from left, celebrates with her parents and twin, Cynthia. Christina and Cynthia are both CoB alumnae of 2012.
7. Olivia Roy with her family and professors Felipe Massa and Adam Mills all enjoy the evening. 8. Matthew Draughter receives congratulations from Professor Michelle Johnston. 9. Elsa Lacayo and family are ready for graduation. 10. Laura Huber (in orange) is surrounded by family the night before commencement.
Loyola Executive Fall 2017
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