FIGHTING THE GOOD FIGHT Home Depot’s AP Leaders Grapple with Ever-Evolving Challenges By Jim Lee, LPC and Terry Sullivan, LPC EDITOR’S NOTE: Scott Glenn, JD, LPC, is vice president of asset protection at Home Depot. He has over twenty-five years retail loss prevention experience with Sears Holdings, Kohl’s, TJ Maxx, and Target. Glenn is a member of the Loss Prevention Foundation executive committee and LP Magazine editorial board. JIM: Scott, how long have you been at Home Depot in your role as head of asset protection? SCOTT: Believe it or not, it’s been a little over three and a half years, two of which have unfortunately been through the pandemic. JIM: Talk about some of your previous experiences that prepared you to take
Spring 2022
on such a monumental leadership role at Home Depot. SCOTT: I’ve had a similar journey as many of my peers with maybe a few different twists. Like many in college, I thought I’d work for one of the law enforcement agencies, and I did for a short time with the Bureau of Alcohol, Tobacco, and Firearms. I had been catching shoplifters while I was in college at Target and knew people there. When I decided the government wasn’t my long-term plan, I made the switch back to Target. I spent about almost five years there and then met my wife who was an ASM. You don’t want two people working in the same environment, so I had the chance to move over to Kohl’s department stores. We were 250 stores when I joined the company and
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