Can our self-managed strata get a commission rebate from the insurance broker? Page 8 | Strata Insurance Solutions
Can owners do a letterbox drop to remind residents of our smoking by-law? Page 18 | JS Mueller & Co Lawyers
2025 Who ensures payment does not exceed the quote?
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Given that delays can increase costs, what strategies can strata communities use to foster a sense of urgency and prompt decision making? Why is alignment within the committee crucial for passing special resolutions?
Be clear with your fellow owners, tell them their options and the consequences of each option, and get expert advice to back you up.
You must stay ahead of what you’re doing, which means getting on to the maintenance early. Make the decisions, but make sure you take your community along with you.
Be clear with your fellow owners, tell them their options and the consequences of each option, and get expert advice to back you up. Then, ask them for a decision, pointing out all the time that this is obligatory. You don’t have a choice. They can’t delay because they don’t want to spend the money.
Michael Allen | Bugden Allen Group Legal
michael@bagl.com.au
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Our scheme made changes to the by-laws. No changes have been registered. A number of lots have been sold with incorrect by-laws attached. Who is responsible?
Our scheme approved two new by-laws, changed a by-law and deleted a by-law, but none of these changes have been registered.
Since the changes, five units have been sold, and at least three leases have been changed, all with the incorrect by-laws attached to the sale and lease contracts.
Who is responsible for registering the by-laws? Who is responsible for ensuring the correct bylaws are attached to legally binding contracts?
I have raised this problem with the strata manager and at the AGM, but no one is interested in fixing it.
An owners corporation has 6 months to register the by-aw from when the by-law is passed.
The by-laws for a strata scheme are basically a contract binding the owners corporation, owners, occupiers, mortgagees and covenant chargees.
While the secretary of the owners corporation must keep a consolidated, up-to-date copy of the by-laws for the scheme, it may not be the appointed or delegated secretary’s fault that there are errors and omissions in the by-laws and other parties may have been involved.
Given the important legal significance of the bylaws, the strata committee, by itself or through its lawyers, should undertake an audit of the by-laws, determine which ones have been omitted and remain unregistered and take steps to regularise same. The owners corporation can then re-pass any lapsed or omitted bylaws at a general meeting and ensure all correct consolidated by-laws are registered with the Registrar-General. An owners corporation has 6 months to register the by-aw from when the bylaw is passed.
The owners corporation should seek legal advice on the process because if any exclusive use/ works by-laws were once registered but are now omitted and the affected lots have changed hands, the new owners will need to consent to the re-passing of the by-laws and such consent may not be forthcoming.
Leanne Habib | Premium Strata info@premiumstrata.com.au
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Can our self-managed strata get a commission rebate from the insurance broker?
Is a self-managed strata entitled to a rebate from the insurance broker’s commission?
Your scheme can negotiate the remuneration structure with the broker.
You are entitled to negotiate with insurance brokers, especially if the strata scheme directly engages the broker. If the insurance broker pays a commission to strata managers and your self managed strata scheme engages them directly, your scheme can negotiate the remuneration structure with the broker. As is the case in any profession, you can negotiate fees.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
TO YOUR STRATA MANAGER.
Mention this offer when requesting a quote from us, and we will provide a discount off our standard fee for service of $250 (GST Inc) for buildings with 10-25 lots or $500 (GST Inc) for buildings with more than 25 lots for the first year you insure with Strata Insurance Solutions.
To redeem this offer email a copy of your current policy schedule to Strata Insurance Solutions within 1 month of the publication of this magazine. Your policy can expire any time in the next 12 months. However we can only provide quotes 30 days prior to the expiry of your policyif your policy is not due now, we will schedule a quote at the appropriate time. To ensure we apply this offer to our quotes, please specifically mention you would like to redeem the "LookUpStrata Special Offer".
How do we best explore charger hardware, current management software and recharging software if a lot owner wish to install a charger?
We installed cable racks in our car parks to facilitate future EV car charging hardware installation in individual lot owner’s car spaces, i.e., cabling to distribution boards. We checked that we have sufficient switchboard capacity for a number of slow charges.
How can we best explore charger hardware, current management software and recharging software in the future should a lot owner wish to install a charger?
Level one charging is the most scalable option.
The size of the building doesn’t matter. Level one charging is the most scalable option, providing a solution where the residents simply pay for a device to be installed, and the supplier manages power thresholds at both circuit and site levels through rotation and load balancing. This approach offers the fastest, lowest cost, and most versatile solution.
While level two chargers are an option, unless you have substantial available power and significant resident demand for rapid charging, level two chargers will result in wasted infrastructure, increased expenditure, and considerable time and cost.
Charlie Richardson | NOX Energy charlie.richardson@noxenergy.com.au
Can I apply to the owners corporation for approval to install an automatic bollard in my disability parking space?
I was unaware when I purchased my apartment in North Sydney that it has a disability parking space. I don’t own a vehicle because I don’t drive. Other owner’s visitors or tradespeople always use the space.
Their cars block my garage door, and my visitors can never find anywhere to park. Can I apply to the owners corporation for approval to install an automatic bollard parking remote control in my parking space? Will the decision be impacted by my car space being a disability parking space?
Apply to the owners corporation for bollard installation and the committee will advise the process.
Yes. There are Australian Standards applicable to bollard installation within disability car spaces. Apply to the owners corporation for bollard installation, and the strata committee (or the strata managing agent) will advise the process thereafter. You may need a by-law, or it might be a minor renovation depending on the by-laws applicable to your scheme.
Leanne Habib | Premium Strata info@premiumstrata.com.au
What is the incidence of pedestal paving hiding water issues beneath?
The success of pedestal paving depends on elements beneath, including drainage, falls to substrates, membranes and upturns.
Pedestal paving has become more popular in the past 5 -10 years, and our experience with water issues beneath is varied.
There is no specific Australian Standard yet that covers the paving installation. Therefore, installations rely on manufacturer recommendations combined with other standards such as waterproofing and drainage.
The success very much depends on elements beneath, including drainage, falls to substrates, membranes and upturns.
It can be a very effective product. I have seen some very good installations and some bad ones that have failed.
In instances where the substrate was incorrectly installed, issues have been undetected because they are not visible and difficult to access.
It is very difficult for building inspectors to check the substrate during a post completion inspection without lifting pavers. That becomes very time consuming and expensive for owners. For this reason, it can be a problematic area to regulate.
More often, I have seen blocked drainage due to build up where leaf and/or debris has fallen between joints.
Pedestal paving needs to be on a maintenance schedule where specific pavers are lifted above drainage points routinely so the paving can be inspected and cleaned.
Bruce McKenzie | Sedgwick bruce.mckenzie@au.sedgwick.com
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BUILDING CONSULTANCY
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• Scope of works
• Dilapidation and risk surveys
• Dispute mediation and expert witness
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• Construction management
• Capital works funds/maintenance
• Digital capability
• Façade assessments
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• Emergency make safe
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As a service provider, at QIA Group, we understand that strata management can often feel like a juggling act, especially when it comes to dealing with client objections and committee concerns. Whether you’re managing maintenance, conducting meetings, or addressing resident complaints, your role is vital to the smooth operation of the building. Here’s a light-hearted look at how our inspectors at QIA Group handle objections during property inspections and how you, as a strata manager, can apply these strategies to your own work.
It’s not uncommon for committee members to express concerns about reports and recommendations made during inspections. Often, they just want to feel heard and validated, which is why it’s essential to listen attentively and acknowledge their concerns. Some times, just letting someone vent can go a long way.
Dealing with objections can sometimes feel like you're standing in the middle of a storm, especially when committee members are upset about certain findings. However, staying calm and composed in these situations can turn a tense moment into an opportunity for education.
3. Offer a Solution, Not Just an Explanation
Clients don’t just want to know what’s wrong they want solutions. Our inspectors know that it’s essential to present possible solutions when discussing issues. This is a key opportunity to demonstrate your expertise and show that you’re focused on providin g value.
Sometimes, objections arise because committee members don’t fully understand the scope of work, or the importance of certain recommendations. As specialists in our field, we excel at educating clients, explaining the why behind each suggestion. When expectations are set clearly, objections often fade away.
In one instance, a committee was adamant that a building’s gutters were completely fine, despite our inspector pointing out some significant blockages. After some back and forth, the inspector suggested, “You know, gutters are a little like teenagers if you don’t check on them regularly, they can get into a lot of trouble.” The committee chair laughed, but after learning more about the risks of clogged gutters, they agreed to implement the recommended cleaning schedule.
Despite all our efforts to offer solutions and education, there are times when the situation might escalate beyond what we can resolve in the moment. That’s when knowing when to escalate and bring in senior management or suggest further mediation is key. It’s not a failure it's just part of the process.
The next time you're faced with a heated committee meeting or a difficult client, remember: a little humour, a calm demeanour, and a solid solution can go a long way in turning a challenging situation into a positive one.
What Inspection of the common property to create a forecast and timeline of future capital works expenditure
Why To help maximise the value of your property and minimise unexpected levies
To help comply with strata regulations which require an ongoing 10 year forecast
When Every 5 years (earlier if an unexpected change in property condition or budget occurs)
What Inspection of common property to assist Owners Corporations and Bodies Corporate identify areas which require Maintenance & early identification of more serious building deterioration and defects.
Why Maintenance happens – In many cases the failure to adopt an approach or standard leads to inaction and potential for one costly maintenance issue after another with Owners possibly being forced to raise Special Levies to pay for the unexpected works.
When Yearly
What Inspection of the common property to detail physical safety hazards and ways to address them
Why To help minimise potential hazards to property owners, residents and visitors
To help comply with safety regulations and common law duty of care
When Yearly
What Inspection of the property to audit fire equipment records, evacuation plans and training
Why To help minimise the risk of personal injury and property loss as well as financial and legal liability
To help comply with fire regulations and common law duty of care
When Yearly in QLD, as required in other states
Insurance Valuations
What Inspection of the property to provide an independent estimate of the replacement cost
Why To help minimise the risk of being unable to rebuild due to insufficient insurance coverage
When Every 5 years
What Inspection of the common property including sampling and testing of suspected asbestos containing materials
Why To help minimise health risks and property contamination as well as financial and legal liability
To help comply with asbestos regulations and common law duty of care
When Immediately if asbestos is suspected
Yearly if the asbestos containing materials are unstable and/or changed, or 5 yearly if undisturbed
The information in this document is merely a summary for the purpose of providing a simplified overview, for detailed information please contact us. Timeframes are based on a combination of legislative requirements, common law duty of care and best practice to help meet compliance obligations and to assist in minimising personal injury and property loss as well as financial and legal liability. Timeframes can be customised to meet specific requirements.
Can owners do a letterbox drop to remind residents of our smoking by-law?
Can owners do a letter drop to remind residents of our smoking by-law and the ramifications of allowing smoke drift from cigarettes and other substances?
The anti-smoking by-law regarding smoke drift is hard to enforce. Owner-occupiers in our unit block asked our committee and owners corporation (OC) to send out reminder letters about the issue, especially regarding smoke drift. Our OC has a by-law about smoke penetration, including the mention of “other substances” that can be vapes or incense.
Our committee and owners corporation are not interested in addressing this matter, but as the smoke drift is especially detrimental to one owner with heart and respiratory problems, can owners do a letter drop to remind residents of the by-law and ramifications of allowing smoke to penetrate other units? We have a few new residents who may not be aware of the impact.
This action may lead to conversations about the matter and potentially even some action.
There is absolutely no difficulty with doing a letterbox drop and circulating a generic (that is a circular non-specific to any person) to all owners/occupants reminding them about:
• Your strata scheme’s by-law; and
• The “nuisance” provisions in the legislation, for example, pursuant to Section 153 of the Strata Schemes Management Act 2015.
It is possible that in doing this, you may create something of a “stir”, but it may also lead to some conversation in relation to the matter and potentially even some action.
Warwick van Ede | JS Mueller & Co Lawyers warwickvanede@muellers.com.au
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What can I do now to prepare for the upcoming NSW strata legislation changes before they come into effect?
Familiarise yourself with the changes.
First, familiarise yourself with the changes as they currently stand and keep an eye out for the regulations to be introduced and which are still unclear. A good thing to look out specifically for is where the Bill references regulations to be prescribed or words to that effect. That means they’ve created a skeleton regime and they will add more later by way of regulations. Read up on these changes so you are ready to read up on the regulations when it comes in.
Unfortunately, it’s impossible to prepare for the unknown but being familiar with the substantive legislative changes proposed but not implemented yet; when the regulations do come, you will be as prepared as possible. Watching presentations and being aware of issues, generally, is the best way to get ready.
Matthew Lo | Kerin Benson Lawyers enquiries@kerinbensonlawyers.com.au
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Always give the committee a decision to make
What techniques are recommended to change the language, attitude and bias of our committee who perceive lot owner concerns as ‘objections’ and ‘complaints’?
Always ensure you give the committee a decision to make.
Generally, we think your best bet is to ensure that your ‘objections’ or ‘complaints’ are succinct, accurate, objective and clear in your aim. In other words, make sure you avoid dissertations and ‘rants’ and always ensure you give the committee a decision to make. For example, requesting the committee to ‘decide’ or ‘resolve’ something and referencing a quote or similar, is more tangible and action-focused than suggesting they ‘investigate’ or ‘consider’ something.
This is general information only and not legal advice.
Chris Irons | Strata Solve chris@stratasolve.com.au
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Who ensures payment does not exceed the quote?
Who keeps tabs on how much a builder is paid to ensure they do not exceed the quoted price for a particular job?
Regarding bookkeeping and periodic payments in a builder’s contract, who keeps tabs on how much a builder is paid to ensure they do not exceed the quoted price for a job? Is there a process that rings alarm bells if overpayment occurs?
The project manager will verify and approve payment claims and track expenditures against the contract payment schedule.
Arranging payments for a strata scheme is typically a delegated function in a strata manager’s contract as part of their agreed services. In our business, for almost all of our clients, we have the approval to pay invoices on their behalf. I suggest checking Schedule A1 of your agreement, as this function will be expressly listed and documented.
If you have concerns regarding progress payments, you should speak with your strata manager and make arrangements to review and approve their invoices prior to payment.
Most of our major work projects engage a project manager to manage the project. In this instance, the project manager will verify and approve payment claims, track
expenditures against the contract payment schedule, and manage variation claims and the payments on those claims.
Our software system does show expenditure against budget at the time of invoice payment, however, it doesn’t put a flag up at the time of payment. We need to check this against the payment.
Rod Smith | The Strata Collective rsmith@thestratacollective.com.au
The Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.
We are a next generation Strata Management business that you can count on.
If windows are dirty after a roof clean, who is responsible for the cleaning?
Our OC organised to wash the building’s roof, causing overspray onto a difficult to reach window. Is the OC responsible for the cleaning of the window?
Our owners corporation organised to wash the building’s roof. My hard to reach window was covered in large smudges from the overspray.
I have been chasing the strata manager to arrange window cleaning with no progress. The committee hasn’t responded.
I believe expecting me to pay for cleaning is unfair. Who is responsible for the window cleaning?
Having the window cleaned independently may be more efficient.
Under the Strata Schemes Management Act 2015 (NSW), the owners corporation is responsible for the maintenance and upkeep of common property.
If the dirt on your window resulted directly from roof cleaning works arranged by the owners corporation, and your window forms part of the common property or was affected as a consequence of those works, it would fall under the corporation’s duty to rectify.
That said, from a practical perspective, if the cost of engaging your own cleaner is modest and the inconvenience of pursuing a formal resolution is significant, it may be more efficient to have the window cleaned independently. This will avoid any ongoing prolonged back and forth and may be more cost-effective overall, particularly if a contractor would need to be engaged by the owners corporation at greater expense to all lot owners.
You may also consider submitting a request for reimbursement of the cleaning cost to the strata committee for their consideration and attend the next strata committee meeting to raise the matter directly.
James Delany | Alliance Management Services james@alliancemanagementservices.com.au
With industry delays, how can an OC effectively navigate remedial works? Is it possible to expedite this process?
Our owners corporation (OC) is eager to complete required remedial works. However, the process has been painfully slow. How do we address delays outside of the OC’s control? It took seven weeks for two different design practitioners (DP) to visit the site and provide reports. Neither DP would provide cost estimates for levy planning or potential loans. We chose a DP and it took four weeks to prepare the tender scope and send it to a builder for a quote, which took six weeks. Finally, it will take another four weeks to review the quote, hold an EGM, issue contracts, and arrange insurance. This totals over 20 weeks before any work can be scheduled and levies or financing can be finalised.
This extended timeline puts the OC in a difficult position. We are vulnerable to pressure from owners, regardless of how well-informed they are. We understand there are backlogs and that DPs and builders can be selective about projects, e.g., both were offended when asked for references.
How can an OC effectively navigate remedial works? Is it possible to expedite this process?
Reasonable timeframes give the best chance of getting the right contractor at the best possible price.
Each project must be looked at on its own merit. There are usual timeframes for a project such as:
• Scope: 2 weeks
• Tender and Recommendation: 6 weeks (4 weeks to tender to four contractors and 2 weeks for review and recommendation).
These timeframes give the best chance of getting the right contractor for the project at the best possible price. Reducing the timeframe for contractors will likely force them into making some assumptions that they are likely to price high to protect themselves against unknowns.
In saying this, many things can be done to protect owners if there is a pressing need, such as emergency works to prevent water ingress. This allows more time for the main works to occur, while temporary works allow residents to remain in situ.
Sam
Hogg | PASG Projects info@pasg.com.au
Our new village operator asserts that, as residents live in independent units, they are not legally required to prepare and practice an evacuation plan. Is this correct?
Our strata village has a new operator. The previous operator prepared an evacuation plan for the village and practised it twice a year. The new operator asserts that as village residents live in independent units, they are not legally required to prepare and practice an evacuation plan. The Act seems to indicate they DO have an obligation for an evacuation plan. What is the legal position?
The applicability of AS3745 for evacuation plans and training is whether the site has any person or business that could be defined as a PCBU.
I’m not a lawyer, so I can’t provide a legal opinion, but the applicability of AS3745 for evacuation plans and training is whether the site has any person or business that could be defined as a PCBU, e.g., someone is conducting work there.
If so: “Under the Work Health and Safety Act 2011 (NSW), PCBUs must provide adequate training to all workers on site, including emergency evacuation procedures.”
Here’s some official info on the responsibilities of a PCBU: Glossary
I believe a lot is happening in the background to further define the specific applicability of all this to strata as the waters are muddied if a strata block has: contractors on site/ building manager on site/ persons working from home –particularly in the common area.
Rob Broadhead | 2020 Fire Protection rob.broadhead@2020fire.com.au
Can a building management committee be terminated and its services brought under the strata plan?
Our building has a building management committee (BMC). The strata plan runs the residential, and a BMC runs all associated services in accordance with the management plan.
Our strata manager said the BMC can be terminated, and the associated services can be bought under the strata plan. Is this legally possible? If so, would the cost of making these changes be viable?
The titling structure was likely set up in this manner for a reason.
Whilst it is technically possible to terminate the BMC and the strata scheme and create a new strata scheme, it is usually not commercial to do so, and I have never seen it done. The titling structure was likely set up in this manner for a reason. In addition, the consent of all lot owners within the strata scheme, the stratum lot owners, mortgagees and Council would be required to terminate the BMC and strata scheme.
Within the strata scheme, the owners corporation manages the common property and the relationships between the lot owners by way of its by-laws. Each lot owner contributes their levies in accordance with the schedule of unit entitlement
All costs for common property can only be paid in accordance with the unit entitlements unless a common property rights by-law modifies this position.
In a stratum subdivision, the building management committee (BMC) manages the shared facilities and manages the relationship between the stratum lot owners (members of the BMC). The strata management statement will set out how shared facilities are managed and the allocation of costs for the shared facilities. The strata management statement will also set the proportions of which each BMC member will need to contribute for each of the shared facilities.
The structure of a BMC thus allows for greater flexibility in how costs are allocated to its members. Doing away with the BMC might create greater inequities, and whilst one member of the BMC may benefit, other members will likely be detrimentally affected.
I suggest that if a member of the BMC is not happy with the apportionment of costs for the shared facilities, they consult the strata management statement and follow the dispute resolution mechanisms if the members cannot agree to review the apportionment of shared costs.
Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au
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P: 0407 734 260
W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata P: 02 8961 3250
W: https://coreconsultingengineers.com.au/ E: admin@core.engineering
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time! P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Expert Subsidence Engineer Reports
P: 0403 434 092
W: https://www.facebook.com/forensicengineers1/ E: admin@forensic-engineers.com.au
Ostanes Engineering
We Engineer
P: 0411 631 777
W: https://ostanes-engineering.com/ E: info@ostanes-engineering.com
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/ E: hello@strataregister.com
Diamond Property Inspections
Property Inspections You Can Trust
P: 1300 368 000
W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/
E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au
Bugden Allen
Australia’s leading strata law experts
P: 02 9199 1055
W: https://www.bagl.com.au/ E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Moray & Agnew Lawyers
Legal strategies and solutions for our clients
P: 03 9600 0877
W: https://www.moray.com.au/ E: melbourne@moray.com.au
Grace Lawyers
Know. Act. Resolve.
P: 1300 144 436
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/ E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Responsive Strata Management
Responsive. Transparent. Consistent. P: 8551 2713
W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
STRATA EVOLUTION
Strata Management Done Right P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
Beaches Strata Pty Ltd
Your Trusted Strata Partner
P: 02 7252 2141
W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au
Centric Strata
Centralised. Excellence. Unmatched Service P: 1300 017 211
W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au
Strata HQ
Strata made simple P: 02 9420 2066
W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1800 953 935
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Building Matters Assist
Project management and general building consulting
P: 0414 946 032
W: https://www.bmassist.net.au/
E: rob@bmassist.net.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/
E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Quantum Fire Protection
We’ve got your fire safety needs covered.
P: 1300 006 005
W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au
Profire
An Honest and Transparent Fire Maintenance Service
P: 02 9948 4494
W: https://www.profireaustralia.com.au/ E: office@profireaustralia.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Sydney Waterproofing Services
SWS
P: 1300 94 9191
W: https://www.sydwaterproofingservices.com.au/ E: info@sydwaterproofingservices.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/ E: valuations@strataval.com.au
Ensure Group – Property Valuers
Insurance Valuation Experts
P: 03 9088 2032
W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au
Sovereign Valuations
Valuation Experts for Strata Insurance & Disputes
P: 1300 710 000
W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
Lannock Strata Finance
Simplifying strata funding
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Tony Isgroves Paint & Decorate
Painting Happiness- With a Seven Year Guarantee
P: 9437 1997
W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
3 Colours Painting Services
3 Colours Painting Services
P: 1300 883 635
W: https://3colours.com.au/ E: 3colours@3colours.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
K2 Rope Access Pty Ltd
Buildings Facade Painting & repairs
P: 0451 182 327
W: https://www.k2ra.com.au/ E: info@k2ra.com.au
Strata Insurance Solutions
Advice You Can Trust
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Strong Insurance
Fast & efficient strata insurance across Australia
P: 1800 934 099
W: https://www.stronginsurance.com.au/strata-quote
E: admin@stronginsurance.com.au
Body Corporate Brokers
United, Protecting Communities
W: https://bcb.com.au/
E: sarah.johnson@bcb.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
Sydney Gutter Cleaning
SGC are a leading team in roof and gutter services
P: 02 8310 6770
W: https://www.sydneyguttercleaning.com.au/
E: info@sydneyguttercleaning.com.au
Pristine Window and Gutter Cleaning
Honesty, integrity and quality!
P: 02 9533 4476
W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au
Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au
PM Services Australia
Client-side Project Management Services
P: 02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
Projx PM
Project Managers for Strata remedial projects
P: 0421 274 426
W: https://www.projx.pm/ E: rossl@projx.pm
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
Omega Protection
Protecting You, Your Staff & Your Assets
P: 1300 636 323
W: https://www.omegaprotection.com.au/
E: mark@omegaprotection.com.au
FERST
People First
P: 0419 211 683
W: https://ferst.com.au/
E: gary.cheeseman@ferst.com.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au
Cross City Roofing Pty Ltd
Always one step ahead
P: 0435 848 688
W: https://www.crosscityroofing.com.au/ E: sydney@crosscityroofing.com.au
LUNA
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/ E: info@luna.management
BME Group
Re-Defining the Standards of Building & Facilities
P: 02 8283 7531
W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au
Alliance Management Services
The Dedication & Commitment Your Building Deserves
P: 0466 533 320
W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/ E: info@powerupeng.com.au
As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.
For the Strata Magazine Media Kit
LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.
For the National Newsletter Media Kit