How can a small strata resolve parking disputes when one lot uses all the spaces?
Page 8 | Premium Strata
New conflict of interest rules for building managers
Page 14 | Bugden Allen
How managers can assess a strata company’s ethical culture during the interview
Page 28 | Property Recruitment Partners
Welcome to the latest issue of The LookUpStrata Magazine!
For over a decade, LookUpStrata has been Australia’s premier resource for everything related to strata living. Our mission is to keep strata communities informed and connected, providing thousands of lot owners, strata managers, and professionals with reliable, unbiased, easy-to-understand information to help you solve your strata problems and make informed decisions.
The NSW Strata Magazines, published monthly, are just one of the many ways we’re dedicated to supporting you. They’re packed with articles from industry experts and include our comprehensive printable strata directory.
Beyond these pages, we also offer:
• Q&A Service: Our team of leading strata specialists answer hundreds of your questions every month, which helps shape the magazine topics we cover.
• Newsletters: Our weekly newsletters deliver timely updates on legislative changes and the latest strata news straight to your inbox.
• Webinars: Join our founder, Nikki Jovicic, for weekly webinars where she hosts and partners with industry experts to discuss key topics.
• The LookUpStrata Directory: A free resource that showcases hundreds of trusted strata service professionals nationwide. You’ll find it at the end of every magazine and on our website.
• Website: Find all our resources, articles, and news in one convenient location, accessible 24/7.
Subscribe now at no cost. To enjoy unrestricted access and connect with our strata community simply click here
Stay Connected - follow us on LinkedIn, Facebook, and YouTube. Thank you for being a vital part of what makes our community so vibrant and trusted.
Nikki Jovicic Managing Director I Founder lookupstrata.com.au
Advertising and Admin Enquiries: administration@lookupstrata.com.au
Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine. Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.
How can a small strata resolve parking disputes when one lot uses all the spaces?
Does a deed poll allow an owner to commence renovations before the by-law is registered?
Tim Sara, Strata Choice
Encourage fair and balanced decisionmaking in strata
Hugh
Strata budgets should reflect past expenses, expected increases and owner priorities
Matthew Faulkner, Matthew Faulkner Accountancy
20 Who pays when the owners corporation fixes a lot owner’s property by mistake?
Matthew Lo, Kerin Benson Lawyers
22 Ongoing levy debts require separate tribunal recovery proceedings
Petra Lohmann, Bugden Allen 24 PASG Projects is strengthening our in-house capability with structural engineering services
PASG Projects 26 Should the strata committee repair or replace an unsafe external door to meet safety standards?
Sean Bermingham, The Strata Collective
28 How managers can assess a strata company’s ethical culture during the interview?
Aaron Petrilli, Property Recruitment Partners
30 Someone’s made an offer to buy my strata management business - what do I do?
Strata Business Brokers
32 What is the role of the public officer in a NSW strata plan?
Abe Ayoubi, Senior Strata Manager (NSW) 34 Can a committee member be asked to leave a committee meeting?
Mark Louis, Vital Strata Management
36 What can owners do if the strata manager fails to act on AGM resolutions?
Megan Parkins, Tender Advisory
38 The NSW LookUpStrata Directory
Thanks to our sponsors
What happens if one owner in a duplex refuses to repair shared roof damage? Could this affect our insurance?
I own one side of a duplex. Our roof covers both sides, and I’ve recently noticed water damage on the other side’s fascia. When I raised this with the other owner, they were dismissive, saying it looks ok and they’ll ‘get around to it later’. I’m worried this delay will cause further damage or affect our insurance.
If we don’t fix the issue quickly, could the insurer reject a future claim or even refuse to renew our policy next year because of the unrepaired defect? If the repair is not done before we renew, do we need to disclose this to the insurer?
What happens in a situation like this? If the roof is damaged and one owner won’t cooperate, can the owners corporation (which is just the two of us) still arrange repairs and recover costs?
While
the legislation and insurance considerations are clear, in practice, it is always best to seek agreement with the other owner rather than escalating the issue into conflict.
Based on the information provided, it appears your duplex is likely part of a two-lot strata scheme. In such cases, the roof is generally considered common property, which means it is shared by both owners and maintained by the owners corporation (that is, both lot owners together).
Under section 106 of the Strata Schemes Management Act 2015 (NSW), the owners corporation is required to “properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owners corporation.”
Accordingly, if the roof forms part of the common property, the owners corporation (both owners jointly) is responsible for maintaining it in a structurally sound condition. This includes any necessary repairs to prevent or address water ingress, leaks, or deterioration.
Where the issue is purely maintenance-related (for example, worn sealant, blocked gutters, or general deterioration), the owners corporation must pay for these works directly, as they form part of the maintenance obligations rather than an insurance event.
However, if the roof is damaged (for example, in a storm) or a maintenance issue has caused resultant damage (for example, water ingress damaging ceilings or walls), that consequential damage may be claimed under the insurance policy, provided it meets the policy’s terms, conditions and exclusions.
If one owner is unwilling to cooperate in arranging or paying for necessary works, the other owner may take reasonable steps to have the repair completed and seek reimbursement from the other owner in accordance with each lot’s unit entitlement. If agreement still cannot be reached, you can follow the strata disputes process as advised by NSW Fair Trading: Strata disputes
Most strata and building insurance policies contain exclusions for non-rectification of known defects, errors, or omissions. If you are aware of an issue (such as a roof leak) and do not take reasonable steps to rectify it, the insurer may later decline a claim arising from that defect.
Insurance policies generally respond to sudden and accidental damage, not gradual deterioration or long-term water ingress. If the problem develops over time, it may not fall within the scope of cover.
Under the Insurance Contracts Act 1984, there is a duty of disclosure requiring you to inform your insurer of any matter you know (or could reasonably be expected to know) that might be relevant to their decision to insure you.
Technically, an unrepaired leak or known defect should be disclosed at renewal. While the insurer must prove that non-disclosure
was deliberate or materially influenced their decision (a high threshold), failure to disclose could still give them grounds to reduce or deny a claim, or to refuse renewal, if the defect contributed to a later loss.
While the legislation and insurance considerations are clear, in practice, it is always best to seek agreement with the other owner rather than escalating the issue into conflict. A cooperative approach will usually result in a faster and more cost-effective resolution, maintaining good neighbourly relations and ensuring the property remains well protected and insurable.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
WITH OUR
Mention this offer when requesting a quote from us, and we will provide a discount off our standard fee for service of $250 (GST Inc) for buildings with 10-25 lots or $500 (GST Inc) for buildings with more than 25 lots for the first year you insure with Strata Insurance Solutions
To redeem this offer email a copy of your current policy schedule to Strata Insurance Solutions within 1 month of the publication of this magazine Your policy can expire any time in the next 12 months However we can only provide quotes 30 days prior to the expiry of your policyif your policy is not due now, we will schedule a quote at the appropriate time To ensure we apply this offer to our quotes, please specifically mention you would like to redeem the "LookUpStrata Special Offer"
TO YOUR STRATA MANAGER Take the test todaysee how much you can save.
How can we resolve ongoing parking issues when one lot’s tenant uses all available resident and visitor spaces?
We have a three-lot strata scheme with one resident parking space and two visitor spaces. The tenant of one unit regularly uses the resident space and, when it’s occupied, parks in a visitor space. Sometimes, unit 2’s visitors use both visitor spaces. During these times, one lot fills all available parking spaces.
We’ve asked the tenant politely to have at least one visitor park on the street, but they’ve ignored this. What would be an amicable and practical way to resolve this ongoing parking problem?
We don’t feel it would be unreasonable in these circumstances to restrict one car per lot at any given time on the common property.
The owners corporation could use its powers for the management, administration, control, use or enjoyment of the common property and lots of a strata scheme to create a by-law for a more equitable parking arrangement. To restrict one car per lot at any given time on the common property would not, in our view, be unreasonable in these circumstances. You should check your local council’s development consent conditions to determine the requirements for visitor parking (if any). None of the residents should use visitor parking at any time, as it is intended for bona fide visitors only.
If there are no requirements for visitor parking, the owners corporation could consider granting exclusive use of one of the visitor parking spaces to each of the owners pursuant to an exclusive use by-law, with the remaining space to be reserved for visitor parking on a first in best dressed basis and also to be regulated via a by-law (time stipulations, frequency of visits etc).
Leanne Habib | Premium Strata info@premiumstrata.com.au
Does a deed poll allow an owner to commence renovations before the by-law is registered?
Can a deed poll allow an owner to start major renovations before the renovation by-law is registered with the NSW Land Registry Services?
At our recent AGM, all owners except us voted to approve a major renovation above our lot, allowing work to commence before the renovation by-law is registered. The strata manager said this was permitted because the building’s lawyer had prepared a deed poll authorising early commencement, though we later learned they had signed it after the meeting.
Our understanding, based on section 141 of the Strata Schemes Management Act 2015, our building’s by-laws, and the renovation motion itself, is that work cannot start until the by-law is registered with LRS. Can a deed poll override these legal requirements and allow renovations to begin earlier?
A deed poll may document intent or promise compliance later, but it does not create the legal authority for the work.
No — a deed poll cannot override the statutory requirement in the Strata Schemes Management Act 2015 (NSW) (the Act) for making and registering a major renovation bylaw before work commences.
Under section 108 of the Act, an owners corporation may only approve changes to common property (such as structural work or waterproofing) by special resolution and by making a by-law that specifically authorises those works.
That by-law does not take legal effect until it has been registered on the common property title in accordance with section 141(4) of the Act, which provides that:
“A change to a by-law has no effect until the owners corporation has lodged a notification with the Registrar-General and the change is recorded on the folio for the common property.” Until that registration occurs, there is no lawful authority for the works to proceed.
A “deed poll” is simply a form of written undertaking — usually signed by one party only — and is not recognised under the Act as a substitute for a registered by-law.
Even if prepared by the owners corporation’s solicitor, it cannot confer rights over common property or alter the statutory requirement that the by-law be in force before work begins.
If the renovation proceeds before registration, the owners corporation risks:
• Breaching its own by-laws (if they require registration first);
• Authorising work contrary to section 108 of the Act; and
• Potential liability if damage occurs to common property or adjoining lots before the legal protections of the by-law (e.g. indemnities, repair obligations, access rights) take effect.
In short, a deed poll may document intent or promise compliance later, but it does not create the legal authority for the work.
For everyone’s protection — including the lot owner doing the renovations — the by-law must be registered first.
Tim Sara | Strata Choice tsara@stratachoice.com.au
• Defect reports and forensic engineering
• Scope of works
• Dilapidation and risk surveys
• Dispute mediation and expert witness
• Contrator procurement and cost validation
• Construction management
• Capital works funds / maintenance plans
• Digital capability
• Façade assessments
• Emergency make safe
• Fire water damage restoration
• Leak detection
• Contamination response
• Building repairs
• Cost validation services
• Digital capability
There’s an ongoing power struggle within our NSW strata committee. A few dominant members make most of the decisions, while the rest of us feel excluded from having any meaningful input. What are some best practice steps or governance measures we can take to promote transparency, equal participation, and fair decision-making in our committee meetings?
Focus on transparent decisionmaking, respectful discussion at meetings, and constructive engagement with fellow owners.
This is probably one of the hardest parts about strata living. We’re in a democracy, and owners elect certain people to represent them. Some of those people are more energetic or have stronger views about the direction the building should take, which can lead to tension in decision-making.
I’d suggest holding regular strata committee meetings where decisions are properly discussed and recorded. It sounds like this person is already on the committee but feels sidelined. If that’s the case, the next annual general meeting (AGM) is an opportunity to speak with other owners and express your views. You might encourage others who share your perspective to join the committee.
Unfortunately, committees can sometimes become factional, which makes things difficult. That’s part of the political nature of owners corporations. The best you can do is to focus on transparent decision-making, respectful discussion at meetings, and constructive engagement with fellow owners. If that doesn’t lead to change, use the AGM as a chance to talk to others about how the committee might work more collaboratively in the future.
Hugh McCormack | McCormacks Strata Management Hugh.McCormack@mccormacks.com.au
protections
In my strata plan, the strata committee and strata manager have delegated the authority to engage contractors, such as electricians and plumbers, to the building manager. I’m concerned this arrangement could create opportunities for corruption or secret commissions. What safeguards are in place to prevent this between the building manager and contractors, and does the legislation address these potential conflicts of interest?
The new section 70A, addressing this, began on 27 October 2025.
Previously, under NSW legislation, there was no express statutory prohibition on a building manager receiving commissions or benefits from contractors they engaged. Nor were building managers subject to clear legal obligations to disclose referral fees or conflicts of interest, unless such obligations were included in the building management agreement. However, the owners corporation retains the power to define and limit the scope of a building manager’s authority under section 67 of the Strata Schemes Management Act 2015 (NSW) (the “Act”), including by imposing conditions around procurement, approvals, or financial interests.
The Strata Schemes Legislation Amendment Act 2025 (NSW) introduced a new section 70A into the Act, which states that the building manager must act in the best interest of the owners corporation. A violation of section 70A may result in penalties of up to 100 units for an individual or 200 units for an entity. Included in the duty to act in the best interest is the obligation to disclose potential conflicts of interests, which are set out in the new Part 2A of the Strata Schemes Management Regulation 2025 (the “Regulation”). Pursuant to section 17F of the Regulation, when proposing a contract to the owners corporation, the building manager must disclose any benefit they may receive from entering into a contract, or any pre-existing relationship with the contractor. This obligation continues to exist after the contract is entered into, as the building manager must also disclose any relationship or benefits with a supplier by written notice as soon as practicable under section 17G of the Regulation.
These changes commenced on 27 October 2025.
Julia Moroz | Bugden Allen julia@bagl.com.au
Insurance is one of the fastest-moving challenges in strata today. Premiums are rising, underwriters are more cautious, and exclusions are widening. Building age, combustible cladding, lithium battery fire risks and climate -related weather damage are all driving insurers to demand more evidence of sound risk management.
For strata managers, this means moving from a reactive stance to a proactive one. Rather than waiting for issues to surface through claims or complaints, the priority should be prevention and preparedness. Routine inspections help identify hazards early, detailed documentation shows the scheme is meeting its duty of care, and independent reports safeguard owners’ assets while reducing the risk of claim delays
Where QIA Group helps: Our Safety Reports identify compliance and safety issues before they escalate into costly claims, while our Insurance Valuations ensure schemes maintain accurate cover and avoid the risks of underinsurance. Together, these reports give strata managers and committees the confidence to demonstrate due diligence and protect their communities.
Can strata force an owner to replace a common property balcony if it’s old but structurally sound?
My large tiled balcony is classified as common property. Strata wants to replace it, but there’s no evidence of leaks, either into my unit or the unit below. Although the balcony is old, a qualified builder has assessed it as sound, and the waterproof membrane appears intact. Can owners be compelled to have a common property balcony replaced under these circumstances?
Ultimately, the owners corporation can make a decision to replace common property.
It is difficult to be specific based on the limited information provided, as the reasons behind the owners corporation’s decision to replace the balcony are not known.
One possible justification could be that the owners corporation has passed a special resolution to undertake a scheme-wide upgrade under section 108 of the Strata Schemes Management Act 2015.
Another potential reason may relate to noncompliance of the balustrades with the current Building Code of Australia, which could present a safety risk. Such rectification work often requires replacement of the balcony waterproofing as part of the process.
It is also possible that the owners corporation is carrying out significant rectification works to other balconies, and the owners corporation wishes to ensure a consistent appearance and standard across the building.
Ultimately, the owners corporation can make a decision to replace common property.
Jana Antelmann | Strata Life jana@thestratalife.com.au
READ MORE HERE
Future-proofing developments with smart EV charging infrastructure.
As a leader in embedded energy infrastructure and EV charging solutions, Altogether partners with property developers, owners’ corporations, and strata managers to integrate scalable, costeffective, and future-ready EV infrastructure.
Our expertise ensures developments meet evolving sustainability standards while enhancing property value and resident appeal. find out more
EV charging enhances a building’s desirability, providing residents and tenants with a critical service while supporting longterm asset value.
Partner with Altogether for a Smarter EV Future.
As EV adoption accelerates — expected to reach 50% of new car sales by 2030 — proactive investment in EV infrastructure is essential for maintaining competitive and sustainable developments.
Contact us to learn how our solutions can benefit your community.
altogethergroup.com.au
What financial strategies can a body corporate use to manage levy income and expenses effectively? Should committees seek professional tax advice when preparing budgets?
As the treasurer of our owners corporation, I’d like to explore whether there are more effective accounting and budgeting practices we could adopt to manage our levy income and expenses more efficiently. What financial considerations should committees take into account when deciding how to fund works?
Is it good practice to seek professional tax advice when preparing budgets, or do most committees rely on guidance from the strata manager alone?
Tax in strata is relatively simple.
It’s my understanding that many committees rely on their strata manager for budgeting advice. Of course, this is all relative to the manager, but generally speaking, this is ok.
Very often, a budget should be the prior year’s expenses rounded up. You may be aware that certain items, such as management fees, increase by 5% annually. Insurance premiums, being the exception lately, sometimes increase by 20%. Then, for new expenditure, budgeting is a best guess, or you may have quotes.
Then, levy income budgets are meant to either equal expenses, exceed expenses by any brought forward deficit (excluding loans), or exceed expenses to build up a surplus. All dependent on what the owners want to do. There is always a wide variety of owner’s income within a building that prevents a surplus from being realistic. A budget is an estimate/ plan that is ruined by anything unforeseen. Seeing the unforeseen is quite difficult.
‘Large’ strata are not allowed to exceed any budget line item by 10%, which is a large nuisance. Technically something that has a budget of $100 needs an EGM to approve expenditure of $120! At your AGM you can resolve to ignore this section of the Act if you so choose.
Tax in strata is relatively simple, with the only real issue being the deductibility of levies to investor owners, which is the realm of your personal tax agent.
Matthew Faulkner | Matthew Faulkner Accountancy PTY LTD
matt@mattfaulkner.accountants
Can the strata manager make me reimburse the owners corporation for repairs if they’ve now discovered that the work was my responsibility?
In July 2024, my strata manager approved a work order to replace the exhaust fans in my unit, advising that the fans were common property. A new strata manager has now contacted me to say this was an error and that, as the lot owner, the fans are my responsibility. They’re asking me to reimburse the cost of the work.
I didn’t see the quote or the cost, nor did I authorise the work. If I knew I was responsible, I would have used my own contractor. Do they have any grounds to recover the cost from me now?
If Party A gets the benefit of goods and services by Party B, then Party A should reimburse Party B the fair value of those goods and services.
This is a very specific scenario, and I commend the inquirer to seek legal advice.
In general, an exhaust fan that services one lot, or is within one lot, would be lot property and not common property, though there could be specific arrangements altering that general rule.
From the information provided, it is unknown why the strata manager or owners corporation agreed in error to be responsible for works to this exhaust fan. It is also unclear what knowledge the lot owner had of this mistake by the owners corporation.
The common law contains default positions, but exceptions can apply. Based on the information given in this scenario, the default position is:
1. the fan is lot property;
2. it was repaired by the owners corporation due to a mistake;
3. the lot owner received the benefit of the fan; and
4. thus, the lot owner has to pay for the works to the fan or reimburse the owners corporation for performing the works.
This principle is often called quantum meruit, where even when there’s no agreement, if Party A gets the benefit of goods and services by Party B, then Party A should reimburse Party B the fair value of those goods and services.
This general principle can be deviated from depending on circumstances, for example, if the amount paid for is excessive or there is some bad faith on the part of Party B. There is no indication of that in the facts provided.
The inquirer states that had they known they would be responsible for the expense of the exhaust fan works, they would have engaged their own contractor:
1. first, the lot owner does have an obligation to know what is their lot property. This is implied in the Strata Scheme Management Act 2015, for example, by section 153
2. second, it is unclear how the lot owner is adversely affected by not using their own contractor. Even if there were a remedy available, it would likely be de minimis. This is a legal principle that the law should not intervene where the decision would have minimal implications.
The above is based only on the facts provided, and new facts may provide exceptions to the general and default position given above.
Matthew Lo | Kerin Benson Lawyers enquiries@kerinbensonlawyers.com.au
Can the amount claimed in tribunal or court proceedings for levy recovery be increased to include additional levies that accrue before the ruling?
Once tribunal proceedings for a levy debt begin, can the amount we’re claiming be increased to include levies that continue to accrue during the lengthy period before a ruling? Otherwise, it seems the owners corporation must begin new recovery action for the next round of unpaid levies, which results in ongoing legal fees that quickly erode any recovered funds. Is this correct? Is there a more effective approach to managing these situations without having to repeatedly start new proceedings?
Any levies that do not form part of the original claim will not be automatically added after an application has been made or court proceedings have commenced.
This situation often arises when there is ongoing or recurring debt. Levies that become payable after an application has been made or proceedings have been commenced cannot be added to the tribunal or court proceedings. This applies consistently across all states.
Unfortunately, if it takes some time, for example a year, to recover those levies, the strata company will need to commence a new recovery process for any additional amounts that have become due since the commencement of proceedings. Whilst the need to make a new application or commence new proceedings is frustrating, a new action may be commenced before the existing proceedings have been paid. If the cycle is ongoing, the owners corporation may need to seek advice about the options available to it.
Petra Lohmann | Bugden Allen petra@bagl.com.au
PASG Projects is pleased to announce the integration of SW Consult, a structural engineering firm, into our service offering. This partnership significantly enhances our ability to provide clients with a fully integrated approach to building remediation, compliance and project delivery.
By bringing structural engineering in-house, PASG can now manage complex engineering elements more efficiently and provide quicker, more detailed technical support. This streamlines communication, reduces delays, and ensures our clients receive accurate advice at every stage of their project.
Clients no longer need to engage separate engineering consultants. With SW Consult working directly alongside our project managers, decisions are made faster, risks are reduced, and project outcomes improve.
Structural issues often carry the highest regulatory and safety risks. SW Consult’s oversight ensures all remediation and upgrade works meet Australian Standards, the NCC, and all compliance requirements—supporting safer, more reliable buildings.
Cost overruns frequently stem from vague incomplete project scopes. When details are unclear, contractors may underquote and later issue expensive variation claims. PMs collaborate with engineers consultants to ensure that the scope is detailed complete before tendering. This precision minimises ambiguities and the risk of disputes.
• Certification & Compliance Documentation: Ensuring works align with the NCC and relevant Australian Standards.
• Construction Phase Engineering Support: Site inspections, design clarifications, and certification throughout construction.
• Insurance & Building Failure Advice: Engineering reporting to support claims and causation analysis.
Whether during inspections, scope development, tendering or construction, having engineers on hand means we can resolve issues quickly and provide clear, practical guidance.
emediation anagement
SW Consult offers comprehensive structural engineering services, including:
The integration of SW Consult enhances PASG’s ability to deliver a complete, end-to-end service—from identifying defects to providing engineering design and managing construction. This partnership strengthens our technical capability, improves efficiency and ensures we continue to put our clients’ best interests first.
PASG remains committed to delivering safer, compliant and long-lasting outcomes for the buildings under our care.
A well-drafted contract is another layer of financial protection. Project managers ensure contracts tailored to the specific remediation needs include clear terms for quality, timelines, payment schedules, and managing changes. This reduces risks and ensures accountability across all parties.
For more information, get in contact at info@pasg.com.au
Ongoing Management and Oversight
• Structural Assessments & Reporting: Identification of structural defects, movement, cracking, foundation issues, and load concerns.
• Structural Remediation Design: Engineering solutions for strengthening, rectification and compliance upgrades.
• Investigations & Testing: Intrusive and non-intrusive investigations, slab and footing analysis, and structural integrity testing.
A PM’s job doesn’t end at contractor selection. oversee day-to-day operations, monitor progress, resolve issues, and approve work before payments are made. Their constant presence helps prevent disputes, delays, and substandard workmanship, protecting your investment from start to finish.
Hiring a project manager isn’t an added cost—it’s strategic investment. The right PM can save far more than they cost by avoiding expensive pitfalls ensuring the job is done right the first time.
Can the strata committee refuse to replace a weak external door that makes me feel unsafe in my own home?
My back external door has a cardboard centre. It has deteriorated in bad weather, and I believe it is a serious fire hazard and a security risk. The door could be easily broken into. I don’t feel safe in my own home.
The strata committee want to patch the door rather than replace it with something more suitable for an external door. Is this acceptable, or are they required to install a proper external door that meets fire and safety standards?
The committee should obtain confirmation from a qualified building or fire safety professional that the existing or repaired door will meet the relevant BCA and fire safety standards.
Under the Strata Schemes Management Act 2015, lot owners are generally responsible for the maintenance and replacement of doors that are part of their lot, unless the door forms part of the common property. Typically, an external door that opens onto common property (for example, a balcony, courtyard, or shared area) is considered common property, meaning the owners corporation is responsible for its maintenance and replacement.
In relation to your concerns about safety and fire compliance, the Building Code of Australia (BCA) sets minimum standards for materials and fire resistance for external doors. If the existing door does not meet these requirements—for instance, if it poses a potential fire hazard or security risk—it may be necessary for the owners corporation to ensure it is brought into compliance.
The strata committee may choose to repair rather than replace the door if the repair restores it to a compliant and functional condition. However, if the door’s current construction (such as a cardboard core) does not meet safety or fire-resistance standards, repair alone may not be adequate.
You may wish to request that the committee obtain confirmation from a qualified building or fire safety professional that the existing or repaired door will meet the relevant BCA and fire safety standards. If it does not, replacement would be the appropriate course of action.
Sean Bermingham | The Strata Collective info@thestratacollective.com.au
The Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.
We are a next generation Strata Management business that you can count on.
can assess a strata company’s ethical culture during the interview
How can I tell if a strata management company genuinely upholds ethical and values-based practices during hiring?
I’m a strata manager in NSW looking to join a company that truly values ethics and professionalism. In the past, I’ve worked in businesses where rapid growth compromised fairness and accountability, and I want to avoid that happening again. What are some signs during the interview or induction process that indicate a strata company is ethical and genuinely practices values-based hiring, rather than just promoting it as part of their branding?
You want the interview to feel like a genuine, organic and freeflowing conversation.
In my experience, some simple steps will allow you to gauge which strata companies genuinely value ethical conduct and professionalism, and how deep this truly runs through the business.
1. Research the company thoroughly
Check out reviews from past or present employees and clients. Positive and negative comments may provide discussion points to dive into deeper with the prospective employer. Remember that reviews aren’t always accurate. Be logical about what you take on board.
Review the company website, socials, etc. Are their company values and mission statement clearly communicated? Companies that truly value ethics and professionalism often publicly celebrate them.
2. During the interview
• Firstly, listen for evidence rather than statements. Companies may say they “value integrity” or “do things the right way”, but the proof is how they apply those principles dayto-day within the business.
• During your interview, explore this by asking:
• “I find it really appealing that your company lists’ ethical’ as one of your core values. That really resonates with me. Are you able to share an example of a time that your team made a difficult decision to put ethics before profit or growth?”
• “How do you ensure that you offer “transparency” and “fairness” across your client portfolio? What does this look like in your day-to-day operations and the way you deal with your clients?”
• In values-based organisations, senior leaders, not just HR, are often hands-on in interviews. Senior leaders should want to meet candidates in person to assess cultural fit while showcasing the company’s values. The leadership team should live and breathe these values. The company values should serve as the guiding compass for all day-today decisions.
• If you only meet their internal recruitment team, it can suggest a more transactional approach to hiring.
A company that truly walks the talk will recall stories and real examples as answers to your questions. If they struggle, that’s a red flag.
3. Observe how you are treated from beginning to end
• Do they communicate clearly? Do they follow through when they say they will? Are they respectful of your time?
• Ethical behaviour starts with small actions. If you feel you’re being treated with respect, transparency, and courtesy throughout the interview and onboarding process by every team member you come into contact with, that’s often reflective of their culture internally, too.
4. Ask about their induction and training procedures
• Values-driven businesses invest time in how they onboard. They don’t just give you systems training. They talk about the “why” behind their processes, how they handle conflict, and how they support their team when dealing with challenging committees or clients. Ask:
• “What does your induction process look like?”
• “How do you reinforce your company values once someone starts?”
• “What does continual professional development look like in your company from assistants through to senior management?” Ideally, this is a combination of internal and external training.
• If they mention mentoring, peer support/ buddy systems, or leadership involvement in induction, those are the positive signs you want to hear in combination with a structured induction program from day one.
5. Trust your intuition
Culture usually reveals itself in tone and energy! You’ll feel it in how people talk about the company. Are they genuinely proud or rehearsed? Do they speak with warmth about their colleagues, or just reference KPIs and client growth?
At the end of the day, you want the interview to feel like a genuine, organic and free-flowing conversation, not an interrogation! Be tactful in how you approach these questions. You don’t need to roll in with a clipboard and 20 hard-hitting prompts like an investigative journalist, but do go in prepared and curious. The right company will appreciate thoughtful questions, and it’ll put you in a great position to make a confident, wellinformed decision about your next move.
Aaron Petrilli | Property Recruitment Partners info@propertyrecruitmentpartners.com.au
READ MORE HERE
What does the role of a public officer involve in a NSW strata plan, and what tasks does a strata manager perform when acting in this role?
Our strata management agency charges a monthly fee to act as the public officer for our four-unit strata plan. What duties does the management agency carry out on behalf of the owners to fulfil this role? If the strata manager did not act as the public officer, what extra responsibilities would fall to the strata committee or the owners corporation instead?
If the public officer role is left vacant or mishandled, the OC may face penalties or delays.
In my experience managing small to large strata schemes across Sydney, one of the lesser-known compliance obligations for an owners corporation (OC) is the appointment of a public officer. This role might sound administrative, but it brings main legal responsibilities under Commonwealth law.
What Is a Public Officer and Why Is It Required?
Under section 252 of the Income Tax Assessment Act 1936 (Cth), every OC that has an Australian Business Number (ABN) must assign a public officer within three months of registration.
The public officer performs as the official representative of the OC to the Australian Taxation Office (ATO). In practical terms, this person works to ensure the scheme meets its taxation and reporting obligations and receives all official ATO correspondence.
The public officer’s responsibilities include:
• Lodging tax returns and Business Activity Statements (BAS), if the OC earns taxable income (e.g. bank interest or lease revenue).
• Maintaining the Tax File Number (TFN) and updating the ATO with any change of address or contact details.
• Dealing with official ATO correspondence.
• Ensuring the OC complies with GST registration and reporting requirements, if applicable.
• Maintaining related records
In short, the public officer acts as the OC’s tax liaison, ensuring compliance and continuity.
Strata Agencies may act as a public office against certain fees. The strata agent should keep the below:
• Maintains the ATO correspondence address on behalf of the scheme.
• Liaises with the OC’s accountant for annual lodgements.
• Executes relevant ATO documents where delegated.
• Overseers compliance triggers (for example, whether GST registration becomes necessary).
and correspondence
If the strata manager does not hold this position, the OC must appoint one of its members as public officer. That person will then be responsible for:
• Registering with the ATO as a public officer.
• Managing all ATO correspondence and compliance.
• Lodging returns and maintaining records.
• Notifying the ATO when they resign or are replaced.
While it is permitted, this method does require the appointed individual to have a sound understanding of ATO procedures and deadlines. If, for any reason, the role is vacant or mishandled, the OC may face unnecessary administrative penalties or compliance delays.
Owners can check who is currently registered as their public officer by checking ATO records linked to their ABN or reaching out to their accountant. Even if the scheme has minimal income and pays no tax, it is still required to appoint a public officer once an ABN is held.
Abe Ayoubi | Senior Strata Manager (NSW) abe.strata@gmail.com
Can a committee member be asked to leave for part of a meeting? The committee refused to disclose the matter discussed until the minutes were released.
At a recent committee meeting, a unit owner who is also a committee member was asked to leave for 20 minutes while other members discussed a matter. When allowed back into the meeting, the committee did not explain the discussion’s content and said the excluded member would find out from the meeting minutes. Is it permissible for a committee to exclude a member in this way and withhold information discussed during that time?
A strata committee member is entitled to attend, participate and remain present in all committee meetings and be involved in decisions unless there is a conflict of interest.
A strata committee member is entitled to attend, participate and remain present in all committee meetings and be involved in decisions unless there is a conflict of interest. If there is a conflict of interest, the committee should resolve that they must leave for that agenda item.
The chairperson of the meeting should ensure that the meeting is conducted properly and ensure fairness. The basic principles suggest that all committee members are entitled to participate in discussions and decisions. Excluding a member without a formal process may be deemed improper conduct.
The minutes must record the declaration of the interest, the resolution that the committee member leave the meeting, the period they were absent and when they rejoined the meeting.
Mark Louis | Vital Strata Management mark@vitalstrata.com.au
READ MORE HERE
What can owners do if the strata manager fails to act on AGM resolutions?
What can owners do if the strata manager fails to act on AGM resolutions, causing maintenance delays and administrative issues?
Our strata manager has not followed up on AGM resolutions or subsequent owner requests. This resulted in problems such as termite infestations and stalled renovation approvals because new by-laws were not consolidated and registered on time. What recourse do we have when the strata manager fails to carry out these responsibilities?
The main avenue for recourse would be via the NSW Civil and Administrative Tribunal.
With any strata-related issues, the main avenue for recourse would be via the NSW Civil and Administrative Tribunal. As in any formal litigation setting, the rules of evidence apply. You need to provide evidence that the current strata manager’s inaction caused physical damage to the building and/or financial difficulties for your owners corporation. A good way to obtain this evidence is with a statement to this effect from a qualified professional. This should be under the advice and guidance of a lawyer.
At the absolute minimum, with respect to the unregistered by-laws, it would be reasonable to request that the strata manager cover any additional costs associated with re-calling a general meeting and further registration costs. You could do this by less formal negotiations/ performance management with the senior executive team.
Megan Parkins | Tender Advisory megan@tenderadvisory.com.au
LookUpStrata
Australia’s #1 Strata Title Information Site
W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au
Strata Community Association
P: 02 9492 8200
W: https://www.strata.community/ E: admin@strata.community
Owners Corporation Network
The Independent Voice of Strata Owners
W: https://ocn.org.au/ E: enquiries@ocn.org.au
Your Strata Property
Demystifying the legal complexities of apartments
W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au
Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au
Embedded Network Arena
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au
Strata Pathways Academy
Develop and grow your career on the right path!
P: 02 8552 1377
W: https://www.stratapathways.com.au/ E: enquiries@stratapathways.com.au
MiMOR
Connecting People – Creating Communities
W: https://www.mimor.com.au/ E: info@mimor.com.au
Stratabox
Building Confidence
P: 1300 651 506
W: https://stratabox.com.au/ E: contact@stratabox.com.au
Town Square
Productivity and Communications Platform for SMs
W: https://townsquare.au/ E: hello@townsquare.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/ E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/ E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/ E: info@stratamax.com
MYBOS
Building Management for Residential & FM Schemes
P: 02 8378 1096
W: https://mybos.com/ E: sales@mybos.com
Onsite.fm
Building Management Software
P: 02 7227 8550
W: https://onsite.fm/ E: hello@onsite.fm
eVotters
The online voting solution
P: 61 280 114 797
W: https://www.evotters.com/ E: support@evotters.com
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/ E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au
National Remedial Services Pty Ltd
Real Solutions For Australia’s Building Defects
P: 0430 370 773
W: https://nationalremedial.com.au/ E: jlawton@nationalremedial.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/ E: info@roscon.com
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/ E: enquiries@leary.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/ E: biv@biv.com.au
Olive Tree Consulting Group
Solutions in Strata Compliance
P: 0400 161 659
W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/ E: info@mabi.com.au
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Expert Subsidence Engineer Reports
P: 0403 434 092
W: https://www.facebook.com/forensicengineers1/
E: admin@forensic-engineers.com.au
Ostanes Engineering
We Engineer
P: 0411 631 777
W: https://ostanes-engineering.com/ E: info@ostanes-engineering.com
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Diamond Property Inspections
Property Inspections You Can Trust
P: 1300 368 000
W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Bugden Allen
Australia’s leading strata law experts
P: 02 9199 1055
W: https://www.bagl.com.au/ E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Moray & Agnew Lawyers
Legal strategies and solutions for our clients
P: 03 9600 0877
W: https://www.moray.com.au/ E: melbourne@moray.com.au
Grace Lawyers
Know. Act. Resolve.
P: 1300 144 436
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: marketing@madisonmarcus.com.au
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Shaping Communities for a Brighter Tomorrow
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au
McCormacks Strata Management
The Common Good Made Exceptional
P: 1300 991 825
W: https://mccormacks.com.au/ E: solutions@mccormacks.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 776 226
W: https://asmstrata.com.au/ E: info@asmstrata.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
STRATA EVOLUTION
Strata Management Done Right P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
Beaches Strata Pty Ltd
Your Trusted Strata Partner P: 02 7252 2141
W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au
Centric Strata
Centralised. Excellence. Unmatched Service P: 1300 017 211
W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au
Strata HQ
Strata made simple P: 02 9420 2066
W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1800 953 935
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Building Matters Assist
Project management and general building consulting
P: 0414 946 032
W: https://www.bmassist.net.au/ E: rob@bmassist.net.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Profire
An Honest and Transparent Fire Maintenance Service
P: 02 9948 4494
W: https://www.profireaustralia.com.au/ E: office@profireaustralia.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Reztor Restoration
24/7 Strata Water, Fire & Mould Restoration
P: 1800 739 867
W: https://reztor.com.au/ E: admin@reztor.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
Astute Accounting Service
We Serve You Better
P: 02 8011 4797
W: https://astuteservice.com/ E: contact@astuteservice.com
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Lannock Strata Finance
Simplifying strata funding
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
Firstrata Finance
Real Choices. Real Support.
P: 1800 59 59 00
W: https://firstratafinance.com.au/ E: enquiries@firstratafinance.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
Tony Isgroves Paint & Decorate
Painting Happiness- With a Seven Year Guarantee
P: 9437 1997
W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
K2 Rope Access Pty Ltd
Buildings Facade Painting & repairs
P: 0451 182 327
W: https://www.k2ra.com.au/ E: info@k2ra.com.au
Strata Insurance Solutions
Advice You Can Trust
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Strata insurance made by you.
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Strong Insurance
Fast & efficient strata insurance across Australia
P: 1800 934 099
W: https://www.stronginsurance.com.au/strata-quote
E: admin@stronginsurance.com.au
Body Corporate Brokers
United, Protecting Communities
W: https://bcb.com.au/
E: sarah.johnson@bcb.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
Sydney Gutter Cleaning
SGC are a leading team in roof and gutter services
P: 02 8310 6770
W: https://www.sydneyguttercleaning.com.au/
E: info@sydneyguttercleaning.com.au
Pristine Window and Gutter Cleaning
Honesty, integrity and quality!
P: 02 9533 4476
W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au
PM Services Australia
Client-side Project Management Services
P: 02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
Projx PM
Project Managers for Strata remedial projects
P: 0421 274 426
W: https://www.projx.pm/ E: rossl@projx.pm
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
People First
P: 0419 211 683
W: https://ferst.com.au/ E: gary.cheeseman@ferst.com.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au
Cross City Roofing Pty Ltd
Always one step ahead
P: 0435 848 688
W: https://www.crosscityroofing.com.au/ E: sydney@crosscityroofing.com.au
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/ E: info@luna.management
BME Group
Re-Defining the Standards of Building & Facilities
P: 02 8283 7531
W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au
Alliance Management Services
The Dedication & Commitment Your Building Deserves
P: 0466 533 320
W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/ E: info@powerupeng.com.au
NeatWeeds Gardening
Reliable garden care for homes and strata
P: 0416 651 147
W: https://www.neatweeds.com.au/ E: support@neatweeds.com.au
As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.
For the Strata Magazine Media Kit
LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.
For the National Newsletter Media Kit