The NSW Strata Magazine | November 2024

The NSW

STRATA MAGAZINE NOVEMBER 2024

Committee delay to roof leak causes further damage Page 10 | Premium Strata

If we fix yours, we must fix everyone’s!

Page 12 | Bannermans Lawyers

What can owners do when the vote is even and important matters stay unresolved?

Page 20 | The Strata Collective

About Us LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.

As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.

Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.

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Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013.

With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.

Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ. Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.

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Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.

Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.

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Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine.

2 www.lookupstrata.com.au Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.

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Contents 4 Get to know Keith Hallet Lannock Strata Finance

6

nergy inefficient: Strata’s role in E window replacement Tim Sara, Strata Choice

8 Does strata insurance cover a sinkhole?

Tyrone Shandiman, Strata Insurance Solutions

10 Committee delay to roof leak causes further damage Leanne Habib, Premium Strata

12

I f we fix yours, we must fix everyone’s!

Matthew Jenkins, Bannermans Lawyers

14 Can I request smoke alarms in the common areas?

Rob Broadhead, 2020 Fire Protection

16 Precluding owners from submitting motions to the AGM Edward Baker, Responsive Strata

18 Is the multiplier just based on the management fees?

David Lin, Strata Business Brokers

20 What can owners do when the vote is even and important matters stay unresolved?

Rod Smith, The Strata Collective

22

oof access: Balancing resident R needs and building safety Dominic Dodwell, Valen Projects

24 Can a building manager be on the committee?

Leanne Habib, Premium Strata

26 Resolving a deadlock in the number of members on the committee Tim Sara, Strata Choice

28

Potential safety issue when exiting our complex Scott Driscoll, Driscoll Strata Consulting

32 The NSW LookUpStrata Directory

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Energy inefficient: Strata’s role in window replacement

In your case, given that the windows are original to the 1990s construction, the responsibility for repairing or replacing faulty or deteriorating windows would generally lie with the owners corporation, particularly if gaps are present that affect the soundproofing and energy efficiency of your villa. The gaps you describe could indicate a defect or lack of maintenance that should be addressed to ensure the strata scheme is meeting its obligations (under Section 106 of the Strata Schemes Management Act 2015 (NSW)) to repair and maintain its common property.

However, it’s important to distinguish between repairs and enhancements. If your goal is to improve soundproofing or energy efficiency, this would likely be considered an improvement or enhancement rather than a necessary repair.

Under Section 110 of the Strata Schemes Management Act 2015, such enhancements would require an application for approval from the owners corporation.

My old, thin windows in my 1990s strata villa have gaps around the edges. Due to this, my villa is not soundproof or energy efficient. Is the strata responsible, or can they refuse to replace the glass?

If you only want the windows repaired or replaced to address the gaps and restore their original function, the owners corporation would typically be responsible.

In NSW, the general rule is that windows are considered part of the common property.

As such, their maintenance and repair are typically the owners corporation’s responsibility. The strata plan registered for the strata scheme may confirm this by outlining that the boundary of the lot includes the internal surfaces of the walls, ceilings, and floors, meaning the windows (including the glass) are common property.

For example, upgrading to doubleglazed windows or higher-quality glass for soundproofing or thermal efficiency would fall under this category. In these cases, you would need to formally propose the upgrade to the owners corporation, providing details of the planned work, the benefits, and how it might impact common property. Depending on the extent of the work, this may require approval by a general meeting or by the strata committee under certain conditions. The owners corporation is not obligated to cover the costs for improvements like these, so you may need to fund the enhancement yourself unless they agree to contribute.

If you simply want the windows repaired or replaced to address the gaps and restore their original function, the owners corporation would typically be responsible. However, if they refuse to act, you may need to provide evidence of how the current state of the windows is causing issues, such as increased energy bills or drafts, and escalate the matter through NSW Fair Trading or the NSW Civil and Administrative Tribunal (NCAT).

Tim Sara | Strata Choice tsara@stratachoice.com.au READ MORE HERE

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Does strata insurance cover a sinkhole?

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I have a recurring sinkhole in my paved courtyard. The courtyard is in my lot. Am I responsible for repair costs? Does insurance cover the costs of filling a large hole every few months?

This type of event is typically excluded from most insurance policies.

Sinkholes are typically classified under “subsidence,” which is a broad term that includes various forms of earth movement, such as landslides, landslips, mudslides, subsidence, and the heaving, collapsing, vibration, erosion, settlement, or shrinkage of earth. Most strata insurance policies have exclusions for such events, meaning they generally do not provide cover for any earth movement (other than earthquake), including sinkholes.

Unfortunately, this means that if a sinkhole occurs, it is something the owner or owners corporation will need to address as it is unlikely to be covered by the strata insurance (or any other form of insurance). I am not aware of any policy in the market that specifically covers sinkholes under standard strata insurance. While some insurers may offer optional subsidence coverage, this type of event is typically excluded from most policies.

It’s important to review your strata insurance product disclosure statement (PDS) to fully understand what is and isn’t covered.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE

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To redeem this offer email a copy of your current policy schedule to Strata Insurance Solutions within 1 month of the publication of this magazine. Your policy can expire any time in the next 12 months. However we can only provide quotes 30 days prior to the expiry of your policy if your policy is not due now, we will schedule a quote at the appropriate time. To ensure we apply this offer to our quotes, please specifically mention you would like to redeem the "LookUpStrata Special Offer".

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Committee delay to roof leak causes further damage

What steps should I take to repair my damaged bathroom ceiling and walls caused by a roof leak, given the strata manager’s and committee’s slow response?

I own an apartment on the top floor of the building. I reported a roof leak early in the year.

Due to the strata manager’s and committee’s slow actions, this led to a damaged bathroom ceiling and walls. I don’t have extra funds to make repairs. Also, I am not sure the roof problem has been completely fixed. What steps should I take to commence repair of the damaged bathroom?

Remind your strata manager and committee of the owners corporation’s strict duty to repair and maintain common property.

You should report your matter to the strata manager and committee again and remind them of: • the owners corporation’s strict repair and maintenance duties pursuant to Section 106 of the Strata Schemes Management Act 2015.

• the owners corporation’s (OC) duty to repair any consequent damage to affected common property and damage caused to your apartment.

• their liability for any loss and damage you suffer during their delay or neglect.

10 www.lookupstrata.com.au

If they still take no action, you can apply for mediation at Fair Trading NSW. If no agreement is reached or if the OC declines to attend, you can then make an application to NCAT for orders: • that the OC repair all the affected lot and common property; and • compensate you for loss and damage suffered by you.

You may also wish to consider applying to NCAT to have a compulsory manager appointed to carry out all the required repairs and all decision-making powers of the OC/strata committee. The OC/strata committee will be suspended for the period of appointment if you feel that they are not meeting their obligation.

Lastly, you may be able to claim on either the strata’s insurance or your own (if you have cover).

Leanne Habib | Premium Strata info@premiumstrata.com.au READ MORE HERE

If we fix yours, we must fix everyone’s!

My lot is the only one with a diagnosed waterproofing issue in our building. The OC is responsible for repairs, but they are not willing to cover all costs.

I’m a lot owner in an owner-managed strata, and my lot has a waterproofing issue. We have established that the owners corporation (OC) is responsible, obtained a waterproofing consultant’s report and a repair scope of work, and obtained quotes against that scope of work. Quotes for repair are around $30k.

My lot is the only one with a diagnosed waterproofing issue. Despite the OC’s responsibility for repairs, they are not willing to cover all costs. They say that if they repair my damage, the OC will have to repair all the other lots for which they do not have enough funds. They think the special levy would equate to each owner paying for repairs.

However, I am the only one currently having this issue, and I want it repaired.

They offered around $8k, leaving me more than $20k out of pocket. Is the next step mediation and NCAT? When they say to me, “If we fix yours, we will have to fix everyone’s,” I don’t know how to respond.

12 www.lookupstrata.com.au

If the OC does not have the funds to fix the common property, the OC will have to raise a special levy or consider other financing options.

The response is pretty straightforward. The response is yes, the owners corporation has a strict duty to repair and maintain the common property, regardless of whether the issue affects one lot or all lots. The owners corporation is responsible for the common property.

If the OC does not have the funds to fix the common property, the OC will have to raise a special levy or consider other financing options.

If the OC refuses to rectify the common property, you will need to consider proceeding to mediation in the Office of Fair Trading and if that does not result in a satisfactory response, the NSW Civil and Administrative Tribunal, seeking orders that the OC rectify the common property.

Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au READ MORE HERE

Can I request smoke alarms in the common areas?

There are no smoke alarms in the common areas of our small 1960s strata building.

Can I request smoke alarms be installed and regularly maintained? Are smoke alarms mandatory in common areas, or is this decision up to the owners corporation?

Nothing is stopping an owner from requesting the installation of smoke alarms.

The owners (strata or lot) are not required to install smoke alarms in the common area until they are ordered to do so by the Regulatory Authority (generally their Local Council).

Firstly, it is a great idea to do so! Nothing is stopping an owner from requesting they be installed.

The caveats that I give for this are: • Before installation, get advice from your contractor about whether the work is the correct solution to suit a likely fire order if received.

• The installation of new equipment may be classed as ‘building work’, so advice from strata should be sought regarding the legalities.

Rob Broadhead | 2020 Fire Protection rob.broadhead@2020fire.com.au READ MORE HERE

14 www.lookupstrata.com.au

Precluding owners from submitting motions to the AGM

Does sending out an AGM notice 26 days before the AGM preclude owners from submitting motions?

Generally, AGM notices are sent out 15 days or a bit earlier before the AGM. Can a strata manager send out a notice for an AGM 26 days before the AGM to preclude owners from submitting motions for the AGM in time?

Can the strata manager rely on the strata committee meeting minutes to act as sufficient notice to owners to submit motions for the AGM? Are motions submitted on the same date as the notice of AGM validly submitted in the above instance?

16 www.lookupstrata.com.au

26 days sounds about right for an Annual General Meeting.

Recent changes to the Strata Schemes Management Act 2015 mean that notice must be given to owners and people entitled to a priority vote at least 14 days before the meeting. Likewise, changes to the Interpretation Act now mean that the time it takes to effect service of notice of documents has increased from 4 business days to 7 business days. In practice, this means that the agenda should be sent out to allow for the following:

• 14 days’ notice period (not including the day the agenda is sent or the date of the meeting) • 7 working days service of notice (can work out to be up to 2 weeks if there are public holidays) So, to my mind, 26 days sounds about right for an Annual General Meeting. Your strata manager likely convened the meeting using the correct notice periods rather than sending the notice out early to prevent owners from submitting motions.

Notice to submit motions for the AGM There is no requirement for an owners corporation to send out a notice to other owners before the Annual General Meeting asking them to submit motions. Owners can submit a motion at any time during the year. The secretary, or in this case, the strata manager, must add the motion to the next general meeting agenda so owners do not need to wait for an invitation to submit a motion.

When is the general meeting “convened”?

There is still some discussion about when a general meeting is deemed to have been “convened”. In general, once the notices have been posted/emailed to owners, then the meeting is convened, and you will need to wait until the next general meeting for your motion to be included on the agenda. So, if the agenda has not been sent to the printers to be distributed, my position would be that your motion should be included on the agenda. To ensure you are not disappointed, I recommend sending in motions during the year and perhaps sending a reminder once your building reaches its end of the financial year.

Edward Baker | Responsive Strata edward.baker@responsivestrata.com.au READ MORE HERE

What can owners do when the vote is even and important matters stay unresolved?

20 www.lookupstrata.com.au

What can owners do when the vote is tied on a critical issue like an asbestos report in a small strata scheme?

Our 100-year-old self-managed strata has four units. Two owners suspect bonded asbestos might be present. Despite the information provided, the other two owners refuse an inspection, citing the lack of legal requirements. What can we do when the vote is tied on such a critical issue?

This is a really important item that can’t be ignored.

I agree with your concerns. I think this is a really important item that can’t be ignored.

If you have put the motion to the meeting and it is voted down, I suggest applying against the owners corporation to NSW Fair Trading to try and resolve this issue. It is really important that you are aware of your safety obligations and have a suitable management plan in place for your strata.

Rod Smith | The Strata Collective rsmith@thestratacollective.com.au

READ MORE HERE

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Roof access: Balancing resident needs and building safety

How can we evaluate a resident’s request to install a duct in the common roof space without compromising the building’s safety and insurance coverage?

Our unit block features a tiled roof with limited roof space. This space is essential for accessing common elements like the antenna and video intercom systems and for conducting roof repairs. A locked maintenance hole secures the access.

A resident requested permission to install a duct for their exhaust fan into the common property roof space. The committee is concerned that this modification does not align with the space’s original design and purpose.

Could alterations like this violate insurance policies and compromise the safety and security of all residents? How do we thoroughly evaluate this request to ensure it doesn’t pose any risks to the building or its occupants?

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The owners should be concerned.

In short, yes. The owners should be concerned as the roof void space above the top floor unit is likely exposed to other units and common property areas. Therefore, anything penetrating through it must be fire-separated from the rest of the building.

This passive fire consideration should be addressed as part of a design stage that gets sent to the owners corporation (OC) for approval before any works are progressed.

Noteworthy also that any new penetrations through the roof form a potential for future water ingress, which should be avoided where practicable as such penetrations will need ongoing maintenance at the cost to the OC. Dominic Dodwell | Valen Projects dominic@valenprojects.com.au READ MORE HERE

Can a building manager be on the committee?

Can a building manager be on the committee or is this a conflict of interest?

Can a building manager/caretaker be on the strata committee? The legislation says no to managers and agents who lease short or long-term rentals “unless they are an owner”.

Our building manager owners 50% of the lots he manages and is a committee member. This seems like a conflict of interest.

If your building manager/real estate leasing agent owns a lot in your scheme they are eligible for election to the strata committee.

If your building manager/real estate leasing agent owns a lot in your scheme they are not ineligible for election to the strata committee as per the section extracted below (emphasis added):

32 Persons who are not eligible to be appointed or elected to strata committee 1. T he following persons are not eligible for appointment or election as a member of a strata committee, unless the person owns a lot in the strata scheme— a. the building manager for the strata scheme, b. a real estate agent carrying out functions in connection with the leasing of a lot in the strata scheme,

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c. a person who is connected with the original owner of the strata scheme or the building manager for the scheme, unless the person discloses that connection at the meeting at which the election is held and before the election is held or before the person is appointed as a member, d. any other person prescribed by the regulations for the purposes of this section.

2. An owner of a lot in a strata scheme who was an unfinancial owner at the date notice was given of the meeting at which the election of a strata committee is to be held and who did not pay the amounts owing by the owner before the meeting is not eligible for appointment or election to the strata committee.

to the strata committee must disclose that fact to the secretary or chairperson of the owners corporation as soon as possible after becoming aware of that fact.

4. A disclosure by a person under this section, other than a disclosure that is made at a meeting of an owners corporation or strata committee, is to be made by written notice given to the secretary or chairperson.

5. I f the office of a member is vacated under section 35(1)(e), the person is not eligible for appointment or election as a member for the period of 12 months commencing on the day the resolution is passed.

Leanne Habib | Premium Strata info@premiumstrata.com.au

3. A person who becomes ineligible for appointment or election to a strata committee after being appointed or elected

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Resolving a deadlock in the number of members on the committee

A tie vote for numbers on the committee resulted in the exclusion of three willing members from contributing to their committee. Why can the owners corporation determine committee size?

Our strata consists of six owner-occupied townhouses. To set the number of committee members at our recent AGM, three owners voted to restrict the number to three, whilst the remaining three voted for six members.

A poll vote was called, resulting in the same outcome as lot entitlement. The strata manager called a tie vote, and the status quo of three remained.

The result excludes three willing owners from contributing to their strata committee.

Why does the legislation give the owners corporation power to determine the number of members on the committee?

Since the recent vote resulted in a tie and no new committee was elected, the current committee remains in place.

In this situation, the deadlock over the number of strata committee members arises from an evenly split vote—three owners advocating for a three-member committee and three supporting a six-member committee. According to Schedule 1, Clause 14 of the Strata Schemes Management Act 2015 (NSW) (the Act), a decision is made only when a majority of the votes cast are in favour. In the event of a tie, whether by simple majority or a poll vote, the motion does not pass.

This legal framework ensures that decisions 26 www.lookupstrata.com.au

reflect the majority’s preference, maintaining fairness and order within the strata scheme.

Furthermore, Section 35(1)(d) of the Act specifies that existing committee members retain their positions until a new committee is elected at the next meeting. Since the recent vote resulted in a tie and no new committee was elected, the current committee remains in place. This provision is crucial as it guarantees that the owners corporation always has a functioning committee to manage day-to-day operations, thereby preventing any disruption in the governance of the strata scheme.

It is also important to recognise that those advocating for a six-member committee must ensure there are six willing candidates to fill those positions. Without six committed individuals stepping forward, maintaining a six-member committee becomes unfeasible.

Additionally, a professional chairperson plays a key role in facilitating these meetings. Before declaring the outcome of a vote, the chairperson should inform owners about the implications of a tied vote and offer an opportunity for owners to reconsider and potentially change their votes. This practice can help achieve a decisive outcome and ensure that all willing contributors have the chance to participate in the committee.

If the current impasse continues to hinder the participation of interested owners and the efficient management of the strata, it may be beneficial to seek mediation or consult with a strata law specialist. Addressing the underlying disagreements collaboratively can help find a sustainable solution that accommodates the interests of all owners and upholds the integrity of the strata management.

Tim Sara | Strata Choice tsara@stratachoice.com.au READ MORE HERE

Potential safety issue when exiting our complex

We exit our complex onto a busy road. If an accident occurs, is the owners corporation liable?

We have a potential safety issue when exiting our complex. Our small complex of seven villas exits onto a busy main road. The road’s speed limit is 50 km per hour. Local road rules permit parking on either side of our driveway, making it impossible to see oncoming traffic before being on the roadway. We’ve had one minor accident and many near misses.

The committee has written and phoned the local council to see what can be done.

Unfortunately, they have not responded. If there was a serious accident, what liability would the owners corporation (OC) have?

The OC has no liability for anything outside the strata scheme’s property boundary.

Have you ever seen an advertisement where the ‘punch line’ is delivered, however, you remember the disclaimers that follow more than the ‘punch line’.

The answer to your question is like these advertisements.

The punchline Put very basically, the OC has no liability for anything that happens outside the property boundary of the strata scheme.

The disclaimer/s Providing the committee have not • arranged some event or • item or

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• alteration to anything outside the property boundary, for example – when the OC arrange for an off-site AGM, EGM or other function to be held on behalf of or for the benefit of the members of the OC, then the OC can be held liable if they are negligent if something happens that causes injury or harm to anyone (including members). e.g. I have seen examples where the committee arranged a picnic at a local park (a get to know your neighbour function). A child of one of the owners was hit by a cricket ball and the parents attempted to hold the committee responsible for not disallowing the other children to play.

The OC policy had a clause that said:

What we cover We will pay up to the sum insured shown in the schedule where you become legally responsible to pay compensation for;

occurrence happening in connection with your business.

Including • Hiring out of sporting and recreational facilities • Recreational and other activities, social or other activities arranged for and on behalf of lot owners and occupiers of lots.

In this case, the committee were defended, and the claim was denied.

Most strata insurers offer a broad form liability cover which will respond if the OC is being held liable for (or, more correctly put, someone is attempting to hold the OC liable for) injury or harm. You should check this with your insurer.

Scott Driscoll | Driscoll Strata Consulting scott@driscollstrataconsulting.com.au

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Landlay Consulting Group

Quantity surveying services since 1977 P: 1800 808 991 W: https://www.leary.com.au/ E: enquiries@leary.com.au

A Strata Remedial Consultancy P: 02 8095 8556 W: https://www.landlay.com.au/ E: admin@landlay.com.au

BIV Reports

Leo & Associates Consulting Engineers

Built For Strata P: 1300 148 150 W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Specialist in Strata Compliance Reports P: 1300 107 280 W: https://www.biv.com.au/ E: biv@biv.com.au

Olive Tree Consulting Group

Solutions in Strata Compliance P: 0400 161 659 W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au

Quality Reports On Time, Every Time!

P: 1300 136 036 W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com

Enhancing Structures, Empowering Futures P: 0452 205 727 W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au

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STRATA REPORTS Rawlinsons

Calculated Confidence P: 08 9424 5800 W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

EYEON Property Inspections

Buy and Sell with More Confidence P: 1300 798 274 W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Strataregister.com Pty Ltd

Find the Strata / CT Manager for your property P: 0411 483 249 W: https://www.strataregister.com/ E: hello@strataregister.com

STRATA LAWYERS Kerin Benson Lawyers Pty Ltd

Specialised Legal Advice for Strata P: 02 8706 7060 W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services P: 02 9929 0226 W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Moray & Agnew Lawyers

Legal strategies and solutions for our clients P: 03 9600 0877 W: https://www.moray.com.au/ E: melbourne@moray.com.au

Grace Lawyers

Khoury Lawyers Pty Ltd

Know. Act. Resolve.

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Madison Marcus Law Firm

P: 02 9248 3400 W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au

Client focused, Results Driven P: (02) 8005 3086 W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au Be Empowered P: 131 529 W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au

Holman Webb Lawyers

Body Corporate Disputes & Litigation Specialists P: 07 3235 0100 W: https://www.holmanwebb.com.au/ E: shane.roberts@holmanwebb.com.au

Bugden Allen

Australia’s leading strata law experts P: 02 9199 1055 W: https://www.bagl.com.au/ E: info@bagl.com.au

Speirs Ryan

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011 W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

DELIVERY & COLLECTION SERVICES Groundfloor™

Australian parcel, mail, and refrigerated lockers P: 03 9982 4462 W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com

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STRATA MANAGEMENT Premium Strata

Diamond-Class strata management agency P: 02 9281 6440 W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter.

P: 02 9879 3547 W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bridge Strata P/L

The bridge between you and your corporation P: 02 6109 7700 W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Bright & Duggan

Strata Professionals P: 02 9902 7100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Vital Strata

Strata Made Simple P: 02 9008 1112 W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management Helping Strata Communities Thrive P: 1300 777 276 W: https://asmstrata.com.au/ E: administration@mbcm.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference P: 02 4971 0363 W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

Strata Central

Boutique Strata Management Services P: 02 8036 5518 W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions P: 02 7253 5820 W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities P: 61 383 608 800 W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

Elevate Strata Management Pty Ltd Elevating your Strata Community P: 0430 160 249 W: https://www.elevatestrata.au/ E: dcopping@elevatestrata.au

STRATA EVOLUTION

Strata Management Done Right P: 1300 819 677 W: https://strataevolution.com.au/ E: info@strataevolution.com.au

Sky Living Strata

Beaches Strata Pty Ltd

Providing a superior customer experience P: 02 9299 1100 W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

Your Trusted Strata Partner P: 02 7252 2141 W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au

SSKB Strata Managers

Centric Strata

A Positive Difference in Strata P: 07 5504 2000 W: https://sskb.com.au/ E: sskb@sskb.com.au

Responsive Strata Management Responsive. Transparent. Consistent.

P: 8551 2713 W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au

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Centralised. Excellence. Unmatched Service P: 1300 017 211 W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au

Strata HQ

Strata made simple P: 02 9420 2066 W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au

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DEFECT RESTORATION

ELECTRICAL

MJ Engineering Projects

Altogether Group

Klaar

ENM Solutions

TRADECOM GROUP

Energy On Pty Ltd

Remedial Consultant Engineers P: 1800 953 935 W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au The Strata Building Specialists P: 02 8003 4547 W: https://klaar.com.au/ E: build@klaar.com.au Innovative Commercial Building Projects P: 1300 301 888 W: https://tradecomgroup.com/ E: services@tradecomgroup.com

Altec Building

Remedial Building & Waterproofing P: 02 9744 2039 W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au

FIRE SERVICES Linkfire Pty Ltd

Your Essential Safety Partner P: 1300 669 439 W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

Power.Water.Data P: 1300 803 803 W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au Providing Solutions for Embedded Networks P: 1300 000 366 W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au

McIntosh Electrical Pty Ltd

Powered by Trust P: 1300 627 727 W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au

EMERLITE ELECTRICAL SERVICES

We Answer The Phone - No Job Too Big Or Small P: 07 5591 9191 W: https://www.emerlite.com.au/ E: office@emerlite.com.au

SUSTAINABILITY

2020 Fire Protection

Humenergy

Fire Safety Constructions

The Green Guys Group

Compliant Specialist since 1999 P: 02 9945 3499 W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

Austalia’s Leading Energy Saving Partner P: 1300 511 875 W: https://greenguys.com.au/ E: sean@greenguys.com.au

Quantum Fire Protection

Fair Water Meters

Experts in Fire Protection for Strata P: 1300 340 210 W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

We’ve got your fire safety needs covered.

P: 1300 006 005 W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au

People, innovation and value sharing P: 1300 322 622 W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

Retrofit sub-metering specialists P: 1300 324 701 W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

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PLUMBING

WINDOWS & DOORS

Stormwater Sydney

Windowline Pty Ltd

P: 1300 741 003 W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

P: 02 8304 6400 W: https://windowline.com.au/ E: info@windowline.com.au

HYDRAULICA Pty Ltd

ASQB Pty Ltd

Specialise in Drain & Pipe Cleaning W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au

Window & Door Repairs + Window Safety Compliance P: 02 9785 7893 W: https://www.asqb.com.au/ E: service@asqb.com.au

Mr Washer, Plumber To The Rescue

The Window Guy

Inspection, Repair and Maintenance of drainage assets

Over 30 years serving Sydney Strata buildings P: 02 8583 2360 W: plumbertotherescue.com.au/strata-commercial.html E: jobs@mrwasher.com.au

WATERPROOFING Danrae Group

Remedial Waterproofing & Building Specialists P: 1800 326 723 W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

Sydney Waterproofing Services

SWS P: 1300 94 9191 W: https://www.sydwaterproofingservices.com.au/ E: info@sydwaterproofingservices.com.au

VALUERS Asset Strata Valuers

Leaders in Strata Property Valuations P: 1800 679 787 W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

Adelaide StrataVal

Strata & Community Insurance Valuations P: 08 7111 2956 W: https://www.strataval.com.au/ E: valuations@strataval.com.au

Ensure Group – Property Valuers Insurance Valuation Experts P: 03 9088 2032 W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au

Replacement window and door specialists

Don’t choose any guy, choose The Window Guy! P: 1300 663 664 W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Clear Edge Frameless Glass

Energy Efficient Balconies for Elevated Living

W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au

PAINTING Higgins Coatings Pty Ltd

Specialist painters in the strata industry W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings P: 0493 651 643 W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

3 Colours Painting Services 3 Colours Painting Services P: 1300 883 635 W: https://3colours.com.au/ E: 3colours@3colours.com.au

Terra Australis Painting Services

Terra Australis Painting Services P: 0497 545 289 W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

Sovereign Valuations

Valuation Experts for Strata Insurance & Disputes P: 1300 710 000 W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au

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CONSULTING

RECRUITMENT SERVICES

Strata Solve

sharonbennie – Property Recruitment

Tender Advisory

Property Recruitment Partners

Untangling strata problems P: 0419 805 898 W: https://stratasolve.com.au/ E: chris@stratasolve.com.au Tender Solutions: Consult. Procure. Support.

P: 0435 893 670 W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au

STRATA LOAN PROFESSIONALS

Matching top talent with incredible businesses P: 0413 381 381 W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au Recruitment Solutions Tailored for You P: 02 8313 5591 E: aaron@propertyrecruitmentpartners.com.au

ACCOUNTANTS

Lannock Strata Finance

Tinworth & Co

StrataLoans

Matthew Faulkner Accountancy

LIFTS & ELEVATORS

Incite Accountants & Advisors

Simplifying strata funding P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au

The Experts in Strata Finance P: 1300 785 045 W: https://www.strata-loans.com/ E: info@strata-loans.com

ABN Lift Consultants

A team of friendly, open minded professionals P: 0468 659 100 W: https://www.abnlift.com/ E: andrew@abnlift.com

Chartered Accountant & Strata Auditors P: 0499 025 069 W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com Strata Auditing specialists P: 0438 116 374 W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants Provides a service that delivers the outcomes P: 02 8067 9015 W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

Innovative Lift Consulting Pty Ltd

Australia’s Vertical Transportation Consultants P: 0417 784 245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

The Lift Consultancy

Trusted Specialised Advice P: 07 5509 0100 W: https://theliftc.com/ E: sidb@theliftc.com

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INSURANCE Strata Insurance Solutions

Advice You Can Trust P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you.

P: 1300 724 678 W: https://www.stratacommunityinsure.com.au E: myenquiry@scinsure.com.au

Flex Insurance

Your Cover Your Choice P: 1300 201 021 W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service P: 0402 342 034 W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

CRM Brokers

The smart insurance choice P: 1300 880 494 W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au

Strong Insurance

Fast & efficient strata insurance across Australia P: 1800 934 099 W: https://www.stronginsurance.com.au/strata-quote E: admin@stronginsurance.com.au

Body Corporate Brokers

United, Protecting Communities W: https://bcb.com.au/ E: sarah.johnson@bcb.com.au

CLOTHESLINES Lifestyle Clotheslines

Clothesline and washing line supplier & installer P: 1300 798 779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

CLEANERS Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance P: 02 8957 3693 W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Towards a better tomorrow P: 1300 525 352 W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

Sydney Gutter Cleaning

SGC are a leading team in roof and gutter services P: 02 8310 6770 W: https://www.sydneyguttercleaning.com.au/ E: info@sydneyguttercleaning.com.au

Pristine Window and Gutter Cleaning

Honesty, integrity and quality!

P: 02 9533 4476 W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au

PROJECT MANAGEMENT Valen Project Services

Client-Side Project Management Specialists P: 02 8542 4293 W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au

PM Services Australia

Client-side Project Management Services P: 02 9221 1490 W: https://www.pmservice.com.au/ E: info@pmservice.com.au

Projx PM

Project Managers for Strata remedial projects P: 0421 274 426 W: https://www.projx.pm/ E: rossl@projx.pm

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SAFETY & SECURITY

FACILITY MANAGEMENT

QUATRIX PTY LTD

MG Facility Maintenance

Lock, Stock & Barrel Locksmiths Pty Ltd

LUNA

P: 0411 700 072 W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Building and Facilities Manager P: 1800 00 LUNA (5862) W: https://www.luna.management/ E: info@luna.management

Omega Protection

First Facility Management Pty Ltd

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487 W: https://www.quatrix.com.au/ E: info@quatrix.com.au

Protecting You, Your Staff & Your Assets P: 1300 636 323 W: https://www.omegaprotection.com.au/ E: mark@omegaprotection.com.au

ANTENNAS Install My Antenna

Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

ROOFING Apt Roofing Pty Ltd

Everything Roofing!

P: 02 9666 7373 W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au

PARKING PowerUp Engineering

Car Stackers, Car Hoists and Turntables P: 02 9170 0698 W: https://powerupengineering.com.au/ E: info@powerupeng.com.au

Strata Cleaning and Building Management P: 0407324503 W: https://mgfm.com.au/ E: marcel@mgfm.co

Putting You First P: 0402 083 404 W: https://firstfm.net.au/ E: admin@firstfm.net.au

RFM Facility Management Pty Ltd

Strata and Specialist Cleaners P: 1300 402 524 W: https://www.rfmfacilitymanagement.com.au/ E: nathan@rfmfacilitymanagement.com.au

BME Group

Re-Defining the Standards of Building & Facilities P: 02 8283 7531 W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au

ENERGY Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services P: 1300 987 147 W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

Embedded Network Arena

Independent Embedded Network Consulting Services P: 1300 987 147 W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au

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Advertise with VIEW OUR MEDIA KITS: As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.

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LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.

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